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Job Description Join a mission-driven team committed to delivering exceptional mental health care. We are seeking a compassionate and experienced Clinical Supervisor to provide leadership, supervision, and support to our outpatient mental health staff. This vital role ensures high-quality clinical care, fosters team development, and upholds agency policies and compliance standards. The Clinical Supervisor will also maintain a small clinical caseload to stay connected to the therapeutic work. A Day in the life as the Clinical Supervisor Supervision & Leadership • Provide regular individual and group supervision to mental health counselors, including written performance evaluations addressing clinical and administrative expectations (e.g. clinical quality and client contact standards), • Conduct performance evaluations and ensure that client services, standards and practices are provided to the satisfaction of the community and governing bodies (e.g. OMH), • Lead interviewing, onboarding, and training of new clinical staff., • Manage and maintains manpower resources; time, attendance records and oversee staff scheduling to ensure adequate coverage for program, • Participate in leading monthly clinic meetings, and provide in-service training to clinicians as needs are identified, • Uphold culturally responsive practices and promote a respectful, inclusive work environment., • Participate in agency-wide quality improvement and strategic initiatives., • Possess a working knowledge of Microsoft based products and agency programs such as Credible (EHR)., • Maintain a small case load providing mental health assessment, diagnosis, treatment planning, and psychotherapy services to a diverse population of individuals and families, • Complete and maintain electronic client files, administrative tasks and statistical reports in a timely manner, • Provide case management, advocacy, linkage and referrals to community resources as needed, • Prepare clinical documentation, reports, and maintain up-to-date client records using the agency's EHR (Credible)., • Licensed in New York State as one of the following:, • Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC-D) or Licensed Marriage and Family Therapist (LMFT-D) is preferred, • LMSW, LMHC and LMFT with a combination of relevant experience would be considered, • Demonstrated experience and knowledge of diagnosis and treatment of specified mental disorders; comprehensive mental health assessments; theories and practice of clinical supervision, • Strong problem solving and conflict resolution skills in both organizational and interpersonal matters, • Excellent organizational, communication, and leadership skills., • Knowledge and support for the agency mission, values and philosophy, • Proficiency in Microsoft Office and Electronic Health Records (preferably Credible)., • Supportive, team-oriented culture, • Opportunities for growth and leadership development, • Ongoing training and continuing education support, • Meaningful work that makes a difference in your community Competitive Salary Starting at $68,500 per year, depending on experience, based on a 35-hour work week C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment • Paid Time Off (PTO), paid holidays and bereavement time, • Employer Paid Life Insurance, • Medical insurance options, • Dental insurance options, • Vision insurance options, • Wellness Program and Incentives, • Health Savings Account (HSA), • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • Flexible weekday schedule, with 2 evenings a week Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description About NovaSource NovaSource Power Services is the world’s #1-ranked solar operations and maintenance (O&M) provider and insight-driven total asset optimization partner for renewables asset owners ready to fuel smart growth. With over 20 years of operating experience and a presence on 5 continents, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. NovaSource’s comprehensive approach to total asset optimization in addition to O&M services includes value engineering, performance analysis, strategic supply chain management, and advanced monitoring systems. The company operates in key global markets managing over 30GW of solar power plants. NovaSource’s expertise extends beyond solar and includes battery energy storage systems (BESS), offering a complete suite of services for the evolving renewable energy landscape. Basic Job Functions: The Battery Energy Storage System (BESS) Technician is responsible for the safe and efficient operation, maintenance, and troubleshooting of utility-scale energy storage systems. This role supports system uptime and performance through scheduled maintenance, real-time fault response, and root-cause diagnostics of electrical and control systems. Working closely with site operations, OEMs, and remote monitoring teams, the technician ensures reliable system performance across components such as inverters, battery modules, fire suppression, HVAC, and SCADA. This is a field-based, hands-on role ideal for those with strong technical skills, a safety-first mindset, and an interest in contributing to the clean energy transition. Experience: • 1 year of experience in a related position. Education: • High School Diploma or equivalent required., • College or technical degree preferred., • Electrical certifications, state, journeyman, etc. a plus., • Equivalent training in military, utility, or power industry a plus. Physical Requirements: • Bending, kneeling, twisting, the ability to lift up to 70 pounds, the ability to climb ladders, and wear PPE for extended periods of time. Ability to work in high and low temperatures, sun exposure, and navigate on uneven ground on foot., • Ability to differentiate between different colors to manage color-coded wiring., • Good hand-eye coordination. Required Skills/Competencies: • Understanding of electrical safety and arc flash standards., • Ability to follow operating, switching, maintenance, safety and environmental procedures., • Must have a safety background with experience in Lockout Tag Out and Job Hazard Analysis., • Knowledge of industrial or power facility operation and maintenance., • Knowledge of local and national electrical codes., • Basic understanding of Electrical schematics and prints., • Understanding of electrical principles., • With oversight, able to retrieve relay files and documentation., • Familiar with CMMS systems for maintenance tracking., • Proven computer skills in a Windows environment (Microsoft Office Products) is required., • Must demonstrate the ability to communicate in English both verbally and written., • Ability to manage multiple tasks and projects., • Self-directed and accountable, able to think critically about processes and issues., • Valid Driver’s License., • Perform to quarterly key performance indicators, such as actual versus expected energy generation, on-time planned maintenance, and support overall plant and equipment efficiency., • Ensure a safe work environment by strict adherence to company protocols., • Responsible for personal safety, quality and schedule adherence., • Learn, understand, and comply with Job Hazard Analysis, Pre-Job Brief and Lock-Out-Tag-Out procedures., • With supervision be responsible for a variety of PM work including measuring, reading, testing and performing maintenance procedures on all site components., • Communicate effectively and professionally with internal and external stakeholders., • Ensure CMMS work orders are complete in their entirety., • Prepare documents necessary for procurement and utilization of materials and vendor services., • Ensure all documentation and required reports are reviewed, complete, submitted and filed., • Attend, participate in and pass all assigned training in safety, environmental and other areas as assigned., • Maintain work area and site housecleaning to 5S standards., • Inspect and clean PV equipment at assigned location., • Verify SCADA site configuration., • Adhere to Company vehicle maintenance standards and safety standards., • Will report to most senior site manager or supervisor depending on site organizational structure., • Travel may be required depending on the needs of the Company. Office Physical Requirements: All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. US: Diversity Statement – Equal Employment Opportunity It is NovaSource’s policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

Job Description Position Description: Support the treasury team to support day-to-day banking and administrative tasks related to mass tort settlements. This role is ideal for someone with foundational finance knowledge, strong attention to detail, and a willingness to learn. You’ll assist with documentation, transaction processing, and internal coordination to help ensure smooth financial operations. Essential Duties & Key Responsibilities: • Manage bank account procedures and setting up ACH/wire profiles, • Assist the QSF administration team with routine operational tasks, • Help process settlement distributions, • Assist with mail handling, remote check deposits, file uploads, and positive pay maintenance, • Maintain organized file systems and update documentation, • Support daily bank activity tracking and report any issues to senior staff, • Coordinate with internal teams to support banking-related tasks, • Perform basic reviews of financial data for accuracy, • Help prepare documentation for client-related distributions, • Enter data into financial systems and assist with account tracking, • Handle confidential documents with care and discretion, • Participate in team projects and contribute to administrative initiatives, • Bachelor’s degree in finance, business administration, or related field preferred, • Working knowledge of banking practices, rules, and regulations, • 1 -2 years’ experience in an office or financial operations setting, • Proficiency in Microsoft Outlook, Word, Excel, etc., • High attention to detail and strong administrative skills, • Excellent time management and ability to meet tight deadlines, • Exceptional written and verbal communication skills, • Ability to prioritize, organize, and manage multiple tasks/projects simultaneously Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of con Milestone & Co LLC is an Equal Opportunity Employer Minorites/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Job DescriptionJob Opening: Logistics and Customer Success Specialist Schedule: Monday to Friday Shift Hours: 8:00 AM – 5:00 PM Pay Rate: $24/hour Start Date: Immediate Workplace Type: Hybrid (Remote on Mondays and Fridays; On-site Tuesday through Thursday) Employment Type: Temporary (12-month contract with potential for extension) We are seeking a highly motivated and detail-oriented Logistics and Customer Success Specialist to join our team. This role combines customer service excellence with logistics coordination, making it ideal for individuals who thrive in a dynamic environment and are passionate about delivering outstanding customer experiences while ensuring operational efficiency. Qualifications: • Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field., • Minimum of 2 years’ experience in Customer Success, Customer Service, Logistics Coordination, or Account Management., • Intermediate to expert-level proficiency in Microsoft Excel., • Proven track record of building strong customer relationships and providing strategic support., • Serve as a primary point of contact for customer inquiries, ensuring timely and effective resolution., • Coordinate logistics operations including order processing, shipping schedules, and delivery tracking., • Analyze customer and logistics data to identify trends and provide actionable insights., • Collaborate with cross-functional teams including warehouse, procurement, and transportation to support customer needs and ensure timely delivery., • Maintain accurate records of customer interactions, transactions, and logistics documentation., • Utilize CRM and supply chain platforms to manage customer accounts and service delivery., • Demonstrates a customer-centric mindset with a commitment to building long-term relationships., • Possesses strong analytical skills and the ability to make data-driven decisions., • Exhibits excellent problem-solving capabilities and a proactive approach to challenges., • Communicates clearly and effectively, both verbally and in writing., • Works well in collaborative settings and contributes to team success., • Shows proficiency in Microsoft Excel (pivot tables, formulas, data visualization)., • Adapts quickly to changing priorities and fast-paced environments., • Maintains a high level of accuracy and attention to detail., • Manages time efficiently and handles multiple responsibilities with ease. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1141 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job DescriptionJob Title: Commercial Lines Account Manager | Large AccountsSalary Range: $60,000 - $85,000 Location: Buffalo, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed to providing outstanding service to our clients. We are currently seeking an experienced Commercial Lines Account Manager with a strong background in servicing a diverse range of commercial accounts. This role is pivotal in maintaining and growing our client relationships through expert management and consultation. Key Responsibilities: • Expertise in Diverse Accounts: Bring a working knowledge of Property and Casualty accounts across various industries including Construction, Manufacturing, Retail, and Restaurants., • Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring accurate and timely advice., • Policy Management: Skillfully market and quote new business and account renewals, striving for optimal coverage and cost efficiency for clients., • Carrier Relations: Liaise with multiple carrier underwriters, leveraging these relationships to benefit client accounts., • Renewal Management: Oversee account renewals, compiling and managing necessary information effectively. Qualifications:, • Experience: 3-5 years (or more) in the insurance industry, specifically in servicing commercial accounts., • Must have large account experience, • Licensing: Must possess a current Property and Casualty license., • Software Proficiency: Experience with Applied (TAM or EPIC) or AMS360 is preferred., • Industry Knowledge: A solid understanding of the Insurance and/or Brokerage business., • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Communication: Strong verbal and written communication skills. What We Offer:, • A collaborative and supportive work environment., • Opportunities for professional growth and development., • A competitive salary reflecting experience and qualifications. Confidentiality Promise: All inquiries and applications will be handled with the utmost confidentiality.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Configuration Specialist – Contract Build role is responsible for the accurate and timely configuration and maintenance of provider contract and pricing configurations within Centivo’s core systems. This role involves interpreting contract terms, setting up fee schedules, and ensuring compliance with regulatory and organizational standards to support timely and accurate claims adjudication and provider payments. Key responsibilities include collaborating with the Network Contracting and Provider Relations team, configuring pricing mechanisms and fee schedules, coordinating with business units and vendors during client implementations, and ensuring system interfaces meet client and operational needs. Responsibilities Include: * Ability to read and interpret new and existing physician, facility and ancillary contracts. * Perform manual pricing based on accurate interpretation of contract language. * Configure and maintain provider contracts in the health plan’s database systems. * Interpret and apply contract terms, fee schedules, and reimbursement methodologies. * Skilled in interpreting and implementing both new and existing contract pricing configurations within the Centivo pricing platform, ensuring comprehensive client and claims administration aligned with product design and functionality, and conducting necessary test validations. * Identify contracts that are incompatible with Centivo’s pricing platform and collaborate with external pricing vendors to ensure accurate integration of these contracts into their systems as needed. * Collaborate with the Network Management, Provider Relations and Claims team when contracts are built or corrected to ensure updates are made in all systems pertaining to contracted providers. * When contract accuracy is in question, analyze claim impact reports to determine if claims are priced correctly. * Complete claim adjustments based on provider disputes, requests from internal departments and as determined by analyzing Claim Impact reports. * Complete configuration changes as identified, run, and evaluate claim adjustment reports within Centivo’s claim platform and supporting systems. * Perform unit and/or end user testing for new configuration, programming enhancements, new provider contracts, and software changes as necessary that affect claims adjudication rules. * Participate in special projects as needed and function as a liaison with specified user areas to define business requirements and processes for project deployment. * Provide technical support and training for other team members as needed. Required Skills and Abilities: * Demonstrated ability to identify when platform limitations or capabilities require a contract to be sent to an external pricing vendor. * Ability to perform contract reviews to determine accuracy in configuration and correct as needed. * Ability to analyze claims for pricing accuracy against contract requirements. * Exemplary customer service skills demonstrated by researching and resolving issues that are configuration related in a timely and accurate manner. * Possess excellent analytical and problem-solving skills. * Ability to work independently and as part of a team. * Ability to multi-task and apply critical thinking skills. * Strong attention to detail and accuracy. * Enjoy working in a fast-paced environment managing multiple issues with pressure of production schedules and deadlines. * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information form others, including but not limited to reimbursement policy standards. * Strong people skills, establishing rapport and working well with others. Preferred Skills and Attributes: * 3 years of experience in provider contract configuration, health plan claims process or a similar role preferred. * In-depth knowledge of all claim components that influence pricing, including the requirements for UB and HCFA forms. * Knowledge and experience in coding with Current Procedural Terminology (CPT), Healthcare Common Procedure Code System (HCPCS), International Classification of Diseases 10th Revision (ICD-10), Revenue and Diagnosis Related Groups (DRG), Current Dental Terminology (CDT), other relevant medical and industry-standard codes. * Proficient in professional and institutional claims adjudication. * Knowledge in health insurance benefit administration within a self-funded plan. Preferred Qualifications: * The ideal candidate will have HealthRulesPayer (HRP) and HealthEdge Source (Source) experience. * Knowledge of TPA and self-funding processes and system contract configuration is preferred. * Advanced proficiency in Microsoft Office applications. Education * High school diploma or GED; associate or bachelor’s degree preferred. Work Location: * This position is remote. Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $60K - $70K

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role You will manage patients' specialized needs based on their individual condition(s) and/or reason for recent utilization in collaboration with physicians, advanced practice providers, and care coordination team members. Your job duties will include taking full ownership of assigned patients with complex chronic conditions, serious illness, advanced frailty, or recent healthcare utilization with the goal of avoiding preventable admissions, reducing unnecessary healthcare use, and optimizing patient outcomes. Through standardized assessments and workflows you will work with the patient to identify needs based on their values, goals and preferences. From this assessment, in partnership with the patient, you will develop an effective, and comprehensive plan of care for each member. Care plans will be used to coordinate patient care delivery with Honest clinicians, network providers, contracted vendors, and community-based services. This work takes place remotely, but you must be licensed in the state or states where the role is based. Primary Functions Include: • Quickly build empathetic relationships with patients and families., • Evaluate and identify patients' needs based on their respective values, goals, and preferences, then translate these needs into clinical needs., • Interface with primary care physicians, advanced practice providers (APP), specialists, and various disciplines on the development of case management plans/programs., • In conjunction with the physician/APP, implement care/treatment plans by coordinating access to health services across multiple providers/ disciplines., • Refer patients to internal Honest team members for care management activities as outlined by defined procedures., • Monitor care and identify cost-effective measures, including recommendations for alternative levels of care and utilization of resources., • In partnership with Honest team members, effectively coordinate patient admissions and discharges from hospitals or skilled nursing facilities via coordination with respective facility clinicians and case managers., • Build relationships across network hospitals, SNFs, home health companies, and DME vendors within the respective community., • Monitor and evaluate the effectiveness of the case management plans based on quality and cost drivers and modify as necessary., • Coordinate the interdisciplinary approach to providing continuity of care, including transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families., • Act as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care., • Develop individualized patient/family education plan focused on self-management and deliver patient/family education specific to a disease state., • Engage internal resources to identify and respond to social determinants of health such as lack of transportation, stable housing, or food resources., • Participate in data collection and analysis of clinical outcomes of care and customer satisfaction standards. Participate in the formulation and implementation and monitoring of action strategies and outcomes of care or customer service. Ensure that accurate records are maintained of the care associated with each patient., • Actively participate in huddles, interdisciplinary team (IDT) sessions, and patient case conferences., • Commendably represents Honest to patients, their families, and the community., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Current Registered Nurse license is required in the state or states where the role is based (New York), • Willing and able to obtain additional state nursing license(s) if needed, and with the support of Honest leadership., • Bachelor's of Science in Nursing preferred., • Certified Case Manager (CCM) credential preferred, • 3+ years of clinical practice in a hospital, clinic, home care, or nursing home setting highly preferred, • Case management experience with a senior population preferred, • Disease management and/or physician office experience highly preferred, • Prior experience with electronic health records or health registries required, • Microsoft Office skills, including Excel, Word, PowerPoint, Outlook required. Experience with PowerPoint preferred The base pay range for this role is $76,600.00 - $88,000.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

Job DescriptionWe are looking for a detail-oriented Accounts Receivable Clerk to join our team in Tonawanda, New York. In this Contract-to-Permanent position, you will play a critical role in managing collections, reconciling accounts, and ensuring accurate financial reporting for our manufacturing operations. This role requires strong organizational skills, excellent communication abilities, and proficiency with accounting software. Responsibilities: • Manage business-to-business collections by communicating with customers and collaborating with internal sales and service teams to resolve invoicing concerns for designated U.S. sites., • Prepare and distribute Accounts Receivable Aging reports to monitor outstanding balances., • Collaborate with the Finance and Commercial teams to review overdue accounts and develop actionable plans., • Assist with cash application and daily cash reconciliation tasks, including working closely with overseas employees., • Ensure accurate recordkeeping and timely resolution of discrepancies in billing and payment processes.• Minimum of 1-2 years of experience in Accounts Receivable or a related financial role., • Solid understanding of fundamental finance, accounting, and bookkeeping principles., • High school diploma or equivalent is required., • Proficiency in Microsoft Office applications, particularly Excel., • Familiarity with accounting systems such as Oracle, QuickBooks, SAP, or D365 is advantageous., • Ability to collaborate effectively with personnel located at remote sites., • Strong interpersonal and communication skills to foster effective working relationships., • Exceptional organizational skills and attention to detail.

Job Description Senior Structural Engineer (Hybrid) Location Options: Williamsville, NY | Rochester, NY | Albany, NY | Atlanta, GA | Buffalo, NY | Upper Arlington, OH | Eau Claire, WI | Meriden, CT | Minneapolis, MN | Hauppauge, NY | Syracuse, NY | Richmond, VA | Alexandria, VA | Voorheesville, NY (Preference for New York offices; must be within commuting distance to an office. This is a hybrid role, not remote.) About the Company Our client is an innovative architecture, engineering, energy efficiency, and construction management firm that partners with both private and public entities to deliver comprehensive facility and infrastructure solutions. Founded in 1940 as a small civil engineering and surveying firm in Western New York, the company has grown into a full-service organization with professional engineers across all disciplines, as well as architects, landscape architects, construction managers, planners, and interior designers — all united by a shared commitment to collaboration, quality, and integrity. Why Join the Team • Amazing company culture and collaborative work environment, • Competitive salary and performance-based growth, • Comprehensive benefits package: Medical, Dental, Vision, 401(k) with company match, • Generous PTO and 9 paid holidays, • HSA and FSA options, • Career advancement opportunities through structured Career Development Plans, • Tuition reimbursement and professional development support, • Work-life balance focus and wellness programs Position Overview We are seeking an experienced and licensed Senior Structural Engineer to join our growing multidisciplinary team. In this role, you will lead the design and analysis of high-profile structural projects, collaborating with architects, engineers, and construction professionals across multiple disciplines. This position offers the opportunity to make a lasting impact on the built environment while contributing to the success of major company programs. Key Responsibilities • Lead the analysis, design, and computer modeling of structural systems., • Coordinate with architectural, mechanical, electrical, and civil disciplines to ensure project integration and success., • Prepare detailed plans, drawings, and technical specifications., • Conduct construction administration activities including shop drawing review and field observation., • Interpret, organize, and coordinate complex assignments independently., • Explore innovative engineering solutions and develop novel technical concepts., • Serve as a technical liaison within and outside the organization., • Manage projects from concept through construction, ensuring compliance with structural codes and standards., • Conduct facility assessments, draft technical reports, and prepare documentation., • Mentor junior engineers, interns, and CAD technicians., • Participate in client, project, and team meetings., • Occasional travel to local and non-local project sites as required. Qualifications • Bachelor’s Degree in Structural or Civil Engineering (focus in Structural Engineering required)., • 10–20 years of progressive experience in structural engineering., • Professional Engineer (PE) license required; Structural Engineer (SE) license preferred or required., • Proficiency in structural engineering software (Bentley RAM products) and 3D modeling tools (Revit, AutoCAD)., • Strong technical and problem-solving skills with proficiency in Microsoft Excel and BlueBeam., • Excellent communication, time management, and technical writing skills., • Deep understanding of structural codes and standards (ASCE 7, AISC 360, ACI 318, etc.)., • Experience designing with a wide range of materials including steel, concrete, masonry, and wood.

Job Description What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and match on employee contributions there after Health Insurance with vision component copayment plan, or high deductible plan (FT status) HSA with high deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! This is an on-site role - Monday-Friday, 8am-4pm Accountable for maintaining and supporting Information Technology throughout the Hospice & Palliative Care Buffalo network. Responsible for on-premise and cloud-based infrastructure including but not limited to core virtualization technologies, network infrastructure and server-based end-user applications. Essential Duties and Responsibilities: Design, deploy, upgrade and support all virtual and physical servers (Windows Server and Various Linux Server distributions), hardware, software and peripherals including SANs. General Windows administration, Active Directory administration/replication. Manage Cisco, Meraki and SonicWALL network infrastructure and develop procedures to ensure stability, performance, security, and data communications. Manage network related projects from concept through implementation. Design, deploy, maintain, upgrade and support of all remote connectivity solutions including Citrix systems, Site-to-Site VPNs and SonicWALL SSL-VPN. Benchmark, analyze and report on the Windows infrastructure and systems. Manage backup policies and configuration/operation of data backup and restoration systems including scheduling jobs, verifying the completion and integrity of those jobs, and ensuring new software and hardware configuration changes are fully compatible with the data backup system. Develop, implement, and oversee administration of corporate network security policies. Develop, implement, and oversee administration of enterprise telecommunications. Asset management for infrastructure hardware, software and equipment and ensure that asset management policies, procedures and license counts are adhered to. Qualifications: Education / Certification Associate's degree in computer science (or related field); Bachelor's degree preferred. Valid Driver's License, free of serious violations, and vehicle required for use when on duty Experience 5-7 years of technical experience within a LAN/WAN environment; 3-5 years in a clinically-focused or healthcare infrastructure preferred. Knowledge of server operating systems (Windows Server 2003/2008R2/2012/2016/2019, Linux Server) and network application software. Experience with network infrastructure including but not limited to: Cisco switches, Meraki Wireless Access Points, SonicWALL NSA firewalls, fiber connectivity, Site-to-Site VPNs. Proficient in Active Directory; working knowledge of Microsoft Exchange and Office 365. Proven experience in IT infrastructure planning, performance monitoring and development. Working knowledge of an Electronic Medical Records System preferred. Working knowledge of VMware ESXi, vCenter, SonicWALL, Cisco Switches and Cisco Meraki preferred. Job Posted by ApplicantPro

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: As a Claims Business Analyst, you will be responsible for triaging operational issues and leading projects and tasks to completion. You will use your claims adjudication experience and TPA background to triage operational concerns, vendor issues, and related claims issues. Familiarity with Centivo’s claims systems (Javelina and HealthRules Payer) is preferred. You will coordinate with all business units and external vendors during client implementations and conversions to determine requirements. This role ensures seamless integration between internal and vendor systems to support client requirements and operational workflows. Additionally, you will lead key projects and tasks identified to improve efficiency of Centivo’s Claim team. This role will use data analytics and other tools to identify areas of improvement needed in the business, scope out the initiative, and then lead the project through to completion. Responsibilities Include: * Support the Centivo Claims Team with troubleshooting issues, identifying the root cause and magnitude, and then researching and recommending the best solution. * Effectively work with end-users and operational partners to identify business needs and to ensure implementations meet business requirements and appropriately address prioritized needs. * Assist with creating Process Flows on new initiatives and existing processes as needed. * Function as a liaison between business and technical resources to ensure people, processes, and solutions meet or exceed the needs of our Clients and Operational areas. * Work with business partners to identify and articulate business requirements in each area. Facilitate brainstorming sessions to review solution options that will solve business needs. * Assist and participate in the claims testing process for new technology, vendor, and processes. * Proactively keep abreast of vendor enhancements as well as how they integrate with existing solutions. * Collaborate with the Subject Matter Expert (SME) on all aspects of the functionality of the Claims systems and act as the primary liaison with the vendor for reported issues and enhancement requests. * Work with the team on oversight of the implementation of claims platform upgrades and supporting technologies. This includes coordinating user acceptance testing with the operational leads. * Proactively identify opportunities and recommend system solutions that increase automation, resolve system deficiencies, and enhance claims processing and reporting to meet and exceed business requirements. * Participate in the assessment of new technologies, new vendors, and any system enhancements being contemplated. * Participate in internal and external meetings for plan design, strategy, and setup. * Query data or create reporting to support analysis of issues, trends or specific reporting needs for clients or providers related to claim performance. Required Skills and Abilities: * Advanced problem-solving skills demonstrated by researching and resolving operational issues in a timely and accurate manner. * Demonstrated organizational skills and ability to work independently, problem-solve, and make decisions. * Demonstrated ability to work in a fast-paced environment managing multiple issues with the pressure of production schedules and deadlines. * Demonstrated ability to work collaboratively and influence others to drive results across multiple cross-functional teams. * Proficiency in Microsoft Office applications and other web-based software applications. * Demonstrated ability in running queries and performing data analysis to identify trends and issues. * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others, including but not limited to reimbursement policy standards. * Strong interpersonal skills, establishing rapport and working well with others Education and Experience: * Candidates must have at least 5 years of experience within healthcare claims * Candidates must have 3 years of experience working as a Business Analyst * Candidates must have prior experience with a highly automated and integrated claim adjudication systems * Understanding of health insurance benefits administration in a self-funded environment Preferred Qualifications: * Experience working with El Dorado-Javelina or HealthRules Payer * Experience working at TPA * Experience with self-funded plans * Proficient in SQL, Tableau and JIRA * Intermediate to advanced proficiency in MS Excel Work Location: * Preference for Buffalo Office * Open to Remote Centivo Values: ● Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $80K - $100K

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Actively ship production code to the web products, • Work closely with your dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've built and ship products that have scaled to thousands or millions of users, • Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description COLLECTIONS SPECIALIST – REMOTE, MUST BE IN WESTERN NEW YORK ( WITHIN 1 HOUR OF AMHERST, NY) Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Collector Position Summary: ACI is seeking commission driven individuals looking for a career as a compliant debt collection professional. We are looking for individuals with sound communication skills who place value on being team players. Our associates conduct business with respect, integrity, and an unwavering commitment to compliance and operational excellence, placing immense value on our client partnerships and the protection of their brands. Essential Duties and Responsibilities: • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • High School Diploma required, • 3 years Customer Call Center, Sales, Financial Industry or related experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • MUST have a smart phone with the ability to download applications for remote work purposes. What We Offer: • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • A supportive team that cares about your success. We will collaborate with you until you reach your potential, which sets us apart from other employers. We understand that takes time! Salary: $16.00 - $17.00 per hour + Monthly uncapped bonuses Expected hours: No less than 37.5 per week Weekly day range: • Monday to Friday Benefits: • 401(k) matching, • Dental insurance, • Disability insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Opportunities for advancement, • Paid sick time, • Paid time off, • Paid training, • Referral program, • Vision insurance Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.00 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job DescriptionDescription: JOB SUMMARY Performs duties that coordinate or support sales and operational functions of a distribution company. Within the company’s Quality Management System: performs tasks in Quality Control, manages components of Quality Assurance. Focus on is on communication and support of key performance metrics; investigation of quality issues; and the development, improvement and implementation of systems, procedures and methods. Customer information and work product reviewed by personnel in this position is limited to US persons. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Continuously evaluate and improve the QMS processes, procedures, and documentation in support of ever-changing business strategies and customer/industry requirements and expectations., • Effectively perform Quality Assurance and Quality Control functions to:, • provide high quality products and compliant data items to customers within scheduled dates, • ensure compliance with customer and industry requirements, • develop cost effective controls/solutions to reduce costs of poor quality (rework, scrap, warranty escapes), • Formulate, document and maintain quality control standards and on-going quality control objectives., • Provide training, coaching, and mentoring to other Company departments on quality related and/or technical requirements and support technical decisions and problem solving with respect to these technical requirements., • Provide Quality support to the organization with respect to:, • Contract/Requirements Review and Planning, • External customer/agency audits, visits, program reviews, source inspections, etc., • Product/Process development activities, • Failure Analysis, Root Cause Corrective Action (RCCA) investigations, and Continuous improvement projects, • Track and communicate to the organization Customer Quality issues, rejections, escapes, failures, problems, audit findings, etc. and work with the appropriate functions to develop recovery plans, RCCA plans, and continuous improvement activities focused on resolving the issues and driving customer satisfaction., • Team with Purchasing to address supplier quality issues and to improve incoming material quality., • Maintain QMS specific systems such as Corrective Actions, Internal Auditing, Calibration, etc., • Take personal ownership of internal and external customer issues and follow through to ensure a lasting service impression of responsiveness and commitment., • Proactively identify opportunities for process improvement and cost reductions., • Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality., • Strong computer skills with proficiency in the use of an ERP System and Office365 Suite., • Ability to communicate effectively (professionally) with both internal and external contacts., • Strong interpersonal, organization, follow-up, and communication skills, • Must have at the time of hire, and maintain throughout employment, a valid NYS drivers’ license with eligibility to drive a company vehicle, complying with insurance coverage acceptable to the company’s insurance carrier with ability to travel on a regular basis including before/after normal work hours. (Use of company vehicle provided.), • Perform related duties as requested to meet department and or company objectives Requirements: COMPETENCIES • General understanding of ISO 9001 QMS standard required. A full understanding of AS9100 QMS standard knowledge is desired., • Technical literacy, problem solving and critical thinking skills., • Project Management and organizational skills, • Able to juggle multiple tasks and make decisions without negative impact on others., • Excellent computer skills; specifically, MS Word, Excel and PowerPoint, Access., • Proficient and effective in leading others in root cause corrective action analysis., • Knowledge of inspection control methods, techniques, and standards. REQUIRED EDUCATION AND EXPERIENCE • Customer information and work product reviewed by personnel in this position is limited to US persons., • B.S. degree or equivalent experience/education combination., • Minimum of 5 years of related experience., • Valid NYS Driver’s License, • Work information is limited to US persons. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. SUPERVISORY RESPONSIBILITIES • This role does not have any direct supervisory responsibilities. ACCOUNTABILITIES • Full accountability to support the role of the Management Representative and responsibility as defined in AS9100., • Contribute to the overall success of the company by performing all assigned duties in a professional, timely and accurate manner., • Follow all Company safety policies and procedures as set forth in the Employee Handbook, Safety requirements and any local regulations. EQUIPMENT, MACHINES AND SOFTWARE USED: • Ability to operate a telephone, cell phone, photocopier, calculator, and computer to send/receive email messages, post information to computer software including an ERP System and Microsoft Outlook365 Suite., • You must wear appropriate personal protective equipment including safety shoes, gloves, and safety glasses when performing certain job duties. MENTAL AND VISUAL REQUIREMENTS • Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading., • frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to utilize visual acuity when performing inspection activities on work products as necessary., • Visual acuity, with or without corrective lens, to pass Jaeger Vision Exam., • Travel is required on an as needed basis to travel to other company site locations or as needed for other company business with ability to drive company provided vehicle between the Syracuse, Rochester, and Buffalo facilities. ENVIRONMENTAL CONDITIONS • Work involves minimal exposure to unusual elements, such as temperature changes, outdoor exposure to weather conditions, fumes, odors, gases, mists, and/or smoke, oils and/or lubricating fluids. (SDS sheets on file and available for review.), • Some work in an office setting (on site and/or remote), but some work environments involve exposure to physical risks, such as operating dangerous equipment and proximity to moving mechanical parts., • Ability to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently to move objects. COMPENSATION • The salary range is a governmental minimum exempt salary level up to $80,000/year, plus established performance incentive per established goals and additional discretionary incentive. EMPLOYER'S DISCLAIMER • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion., • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM PBS KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM NPR The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for a Multimedia Reporter for BTPM NPR! What you'll be doing: The Multimedia Reporter (MMR) is responsible for combining traditional and digital elements to tell compelling news stories. This individual is responsible for supporting our reporting pillars, producing content as assigned and managing all aspects of the journalistic process such as investigation, compiling research, conducting interviews, writing, capturing imagery and video, editing, and posting on various platforms such as our website and social media platforms. This position can be hybrid - a blend of remote and in-office work. In summary, this individual will: • Represent BTPM/BTPM NPR and serve as general assignment news reporter focused on your assigned reporting pillar(s), • Identify topics in need of storytelling and create longer-form NPR style, in-depth enterprise news reports; coordinate approval and development with the Managing Editor and Assistant Managing Editor, • Cultivate sources, investigate and conduct research; appropriately interview individuals and subject matter experts for stories, • Capture, collect and organize audio, images, and/or videos for use in stories; edit as needed and credit appropriately, • Write articles for publication in various formats such as on-air, web copy, social media, etc., • Post content on btpm.org, social media platforms, apps, etc. What you'll need: • Minimum of Bachelor degree in journalism, English, broadcasting or a related field, • Minimum of two (2) years in a reporter position, public media industry a plus, • Exceptional attention to detail, grammar, and proof-reading skills, • Exceptional communication skills both verbal and written, • Creative thinker with strong time management and problem-solving skills, • Demonstrated ability to develop and report complex stories and issues with outstanding skills in writing and editing, • Experience in maintaining high journalistic standards including objectivity, balance and fairness, • Demonstrated ability to meet and adhere to deadlines, • Demonstrated proficiency with computer programs including Microsoft Office, • Familiarity and hands-on experience with various social media and digital platforms, Grove a plus Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and promote a realistic balance of both work and personal life. Our benefits package is fantastic and we have free parking! Salary and Benefits: This is a part-time, non-exempt hourly position and hours of work are based on operational need; evening and weekend availability may be required. Starting pay will be based on education, experience and interview. Starting range: $19.33 to $24.16/hr. • Sick time (accrued), • Employee Assistance Program, • Retirement Plan with 7.5% employer match (based on eligibility) Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job Description The American Lung Association has an excellent opportunity for a Development Manager. Working as a member of the Development department, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease through research, education, and advocacy. The Development Manager provides essential administrative, operational, and logistical support to the market development team, ensuring the smooth execution of fundraising special events. This role also includes the flexibility to support field teams experiencing staffing gaps, helping to maintain event execution and revenue momentum. The position will support markets within the Eastern half of the country and requires up to 30% travel to assist with market coverage and event execution. Location: This role supports development teams in our Eastern Division. If near an office location, this role will be hybrid and require a minimum of two days per week in the office. We are also considering remote applicants and encourage candidates in any location in the United States to apply. Responsibilities: Division Support • Provide technical support for event online platforms and tools as needed, • Assist with tracking campaign metrics and revenue and expense reports., • Serve as temporary local staff member ready to support market teams experiencing staffing gaps., • Assist with essential event-related tasks to ensure continuity of operations and fundraising efforts during staffing gaps or during peak event timing., • Support the recruitment, training, and scheduling of, and communication with, event-day volunteers., • Travel as needed (up to 30%) to provide in-person support for markets experiencing staffing gaps during pre-event and day-of time period., • Bachelor’s degree or equivalent experience in nonprofit management, business administration, or related field., • A minimum of 3-5 years' experience in Peer-to-Peer Event fundraising., • Strong organizational and time management skills with attention to detail., • Proficiency in Microsoft Office Suite., • Experience with fundraising and donor management platforms such as Blackbaud, Luminate Online, and other tools used by staff and event participants., • Ability to manage multiple tasks and deadlines in a fast-paced environment., • Strong interpersonal and communication skills., • Must reside in and be able to support markets in either the Western or Eastern U.S. region., • Technical aptitude with event platforms, CRM systems, and data entry tools., • Must have a valid Driver’s license and your own reliable transportation with the ability to travel within assigned area 25% of the time for meetings and conferences, as well as the flexibility to work irregular hours, including evenings and weekends with some overnights required., • Ability to lift and carry 25 lbs. (event supplies)., • Experience with financial reporting tools such as Prophix, • Experience with peer-to-peer events, • Familiarity with event planning and volunteer coordination Benefits: The Lung Association offers a comprehensive benefits package including: • Paid Leave - 10 vacation days in the first year (15 days thereafter), 2 personal days and 15 sick days per year, as well as 12 company-paid holidays per year. We also offer Paid Parental Leave for eligible employees., • Insurance - Employees (and their eligible dependents) can enroll in our medical, dental, and vision plans, as well as voluntary plans for critical illness, accident, hospital indemnity, short-term disability and supplemental life/AD&D insurance. Employees will be enrolled in company-paid life/AD&D and long-term disability Insurance coverage. Equal Employment Opportunity The American Lung Association is committed to employ, in its best judgment, the most suitable candidates for approved positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. We are an equal opportunity employer: women, minorities, veterans and persons with disabilities are encouraged to apply. Policy Statement It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. The American Lung Association will take affirmative action to employ, advance in employment and otherwise treat all individuals in the foregoing categories without discrimination in all employment practices. This policy applies in all Human Resources actions including recruitment, selection, evaluation, promotion, compensation and training.

Job Description COLLECTIONS SPECIALIST This is a remote opportunity, however you must be in the San Antonio, TX area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are reliable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! Benefits: • MONTHLY BONUSES!!!, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • Sedentary position requires sitting 80% of the time, • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise) The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer. Job Type: Full-time Pay: $16.00 - $17.50 per hour Work Location: Remote

Job DescriptionAbout Culligan QuenchCulligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit . Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional results The Position: Join Quench as a Field Sales Account Executive and be at the forefront of our expansion in the Buffalo, NY. area As a pivotal member of our team, you'll spearhead Quench's growth journey. We're on the lookout for a dynamic individual who thrives in fast-paced environments and is driven by results. Your mission? To cultivate relationships, drive sales, and deliver tailored solutions to our valued customers. Through face-to-face interactions, strategic calls, and targeted B2B outreach, you'll be the face of Quench in the field. Requirements: • Drive Quench's rapid growth by generating sales through face-to-face interactions, calls, and B2B outreach., • Develop, maintain, and expand relationships with Quench customers., • Identify customer needs and propose customized solutions., • Meet or exceed new business sales goals with consistent daily/weekly activity., • Play a pivotal role in customer retention and contract extension., • Handle administrative duties such as preparing sales reports, maintaining records, and filing expense account reports., • Maintain regular and reliable attendance.Qualifications, • Strong selling and negotiating skills; ability to overcome customer objections., • Excellent communication skills, both via phone and email, with a clear, enthusiastic approach, good listening skills, quick understanding of customer needs, and strong follow-up skills., • Ability to work independently and adapt quickly and resourcefully to changing situations., • Prior field sales experience is a plus., • Solid team player with outstanding integrity., • Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Proficiency in Salesforce.com or comparable CRM system.Highlights, • Base salary plus uncapped monthly commissions, • OTE: Year 1: $90-110k, Year 2: $100-130k, • Remote, 3 days out in territoryBenefits, • Medical, Dental, Vision which start day one, • 401(k) match of 50% up to 6%, • Unlimited PTO and 10 paid Holidays, • Mileage reimbursement up to $700/ month

Job DescriptionTax Senior -This is with a Public Accounting Firm and requires Public Accounting experience. Job Title: Tax Senior Job Location: REMOTE -if you have an active CPA- Job Salary: $125k-$155k (DOE) Requirements: 2+ Years of Public Accounting Tax Experience Position Overview The Tax Senior will be responsible for providing high-quality tax services to a diverse portfolio of clients, focusing primarily on S-Corporations and Partnerships. This role involves leading tax compliance and consulting projects, ensuring accurate and timely filings, and supporting clients with strategic tax planning initiatives. Key Responsibilities • Manage and oversee the preparation and review of complex tax returns for S-Corporations and Partnerships., • Provide tax compliance and consulting services to clients, including tax planning and strategy development., • Assist in training and mentoring junior staff members, promoting their professional development., • Stay updated on current tax legislation and regulations to provide informed advice to clients., • Collaborate with clients to gather necessary financial information and documentation for tax filings., • Bachelor's degree in Accounting, Finance, or a related field., • CPA certification is required., • Minimum of 2+ years of experience in tax accounting, preferably with a focus on S-Corporations and Partnerships., • Strong understanding of federal and state tax regulations and compliance issues., • Excellent analytical, problem-solving, and communication skills., • Family Friendly Culture, • Competitive Salary, • Flexible Work Schedules, • 37.5 hour work week (June - December), • Full-Time Remote & Hybrid Remote Work Arrangements, • Summer Fridays, • Average of 55 hours a week during tax season, • Dress for your Day, • Health Insurance, Wellness Program, 401(k), life insurance, supplemental short and long-term disability, • Professional Development Plan for all accountants, • Mentor Program, • Ability to advance within the firm • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/05/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job DescriptionJob Title: Outside Sales Representative Location: Buffalo 14206 Hybrid (Monday & Friday remote; Tuesday–Thursday on-site) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Salary: $60,000–$64,000 annually, based on experience Overview: We are seeking a results-driven Outside Sales Representative with experience in the steel industry or a related field. This role is responsible for cultivating customer relationships, identifying new business opportunities, and providing technical expertise on steel products. The ideal candidate will possess strong sales acumen, industry knowledge, and a proven ability to exceed revenue targets. Key Responsibilities: • Develop and maintain relationships with customers in construction, manufacturing, and other steel-related sectors, • Identify and pursue new business opportunities through networking, cold calling, and referrals, • Provide technical product recommendations tailored to customer needs, • Negotiate pricing and contracts to close sales and meet revenue goals, • Collaborate with internal departments (purchasing, logistics, customer service) to ensure timely order fulfillment, • Monitor market trends, competitor activity, and industry developments, • Prepare and deliver sales presentations, proposals, and reports, • Maintain accurate records of sales activities and customer interactions, • Attend trade shows, networking events, and company meetings as needed, • Quote materials and processing services for customers, • Execute spot buys to fulfill orders, • Receive materials into inventory system, • Minimum 2 years of sales experience in steel, metals, or industrial products, • Strong understanding of steel grades, applications, and product specifications, • Demonstrated success in meeting or exceeding sales targets, • Excellent communication, negotiation, and relationship-building skills, • Self-motivated and able to work independently, • Willingness to travel within assigned territory, • Proficiency in Microsoft Office Suite, • Valid driver’s license and reliable transportation, • Bachelor’s degree in Business, Sales, or related field preferred, • Experience with structural steel, stainless steel, aluminum, or specialty metals, • Health, dental, and vision insurance, • IRA with company match, • Paid time off and holidays Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1141 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job Description Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. • 75% employer paid Medical, Dental & Vision, • Great Work Location, • 401K, • Paid Life Insurance, • Vacation/PTO, • No nights and weekends, • Off early on Friday’s, • Weekly Meetings and Coaching, • Understands and applies the terms of clients contracts, • Notate and pursue successful resolution of defaults, • Contact business owners by phone and email to resolve delinquency issues, • Communicate and build trust to overcome objections and resolve the debt, • Advise business owners of potential actions surrounding defaults, • Ensure compliance with all laws associated with recovery, • Meet daily call expectations of 100+ with accounts worked, • Call debtors to secure payments on past-due accounts, • Knowledge of skip tracing and asset searches preferred, • Successfully manages a queue of 200+, • Must have the ability to exceed daily, weekly, and monthly expectations consistently, • Must follow established policies & procedures, • Must take direction well and be self-motivated, • High School Diploma or Equivalent (G.E.D.), • 2 years of collection experience preferred, • Excellent telephone and customer service skills, • Working knowledge of Microsoft Office programs including Outlook, Word and Excel., • This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionGreenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you’ll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you.Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you’ll never leave.\r\n\r\nIf you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you.

Job Description The Mental Health Counselor will provide counseling and mental health services to a diverse population, including children, adults and families within our outpatient Counseling Services program. With a trauma informed lens, the Counselor will provide assessments, diagnosis, treatment planning and psychotherapy services. In a strong team environment, the Mental Health Counselor will collaborate with internal and external service providers and supports to help clients reach their treatment goals. Minimum Requirements: • NYS Education Department license, or license eligible, in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy, • Master's Degree, • Experience in a community-centered mental health setting is preferred, • Demonstrated cultural competence in understanding and working with disadvantaged/minority populations in community-based programs in an urban and suburban setting, • A valid NYS driver’s license is preferred, • Computer literacy required, experience Electronic Medical Records preferred., • Excellent written and oral communication skills, • Provide mental health assessments, diagnosis, treatment planning and psychotherapy services, • Provide individual, family, and group counseling to a diversified population with multiple struggles, • Provide advocacy, linkage and referral services, • Complete electronic client files, administrative tasks in a timely manner, • Write reports to court, schools, or other community agencies as necessary, • Maintain positive working relationship with other professionals, community agencies, and coalitions, • Continue professional growth and training in best practices, including cultural competency, • Attend regular supervision sessions and monthly staff meetings, • Participate in case conferences and share clinical expertise with Child and Family Services staff, • Participate in the agency Quality Improvement process and other agency meetings including in-service trainings, supervisions/consultations and staff meetings as requested, • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Shows willingness to learn about and implement skills related to diversity, • Possess a working knowledge of the Microsoft based products and agency programs such as Credible (EHR)., • Maintain positive working relationships with program staff and others within the agency; demonstrate strong interpersonal skills during interactions with internal and external collaterals Ready to make a difference and earn big? As a Mental Health Counselor with C+FS Clinic, you have the opportunity to earn an extra $60 per hour for every billable unit over 50—help more clients and watch your earnings soar! C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment • Paid Time Off (PTO), paid holidays and bereavement time, • Employer Paid Life Insurance, • Medical insurance options, • Dental insurance options, • Vision insurance options, • Wellness Program and Incentives, • Health Savings Account (HSA), • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • Flexible weekday schedule, with 2 evenings a week, • Hybrid in office and remote schedule options available Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of Role: Under the guidance of the Plan Documents Manager, the Plan Documents Specialist, Jr. will work cross functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients. The Plan Documents Specialist, Jr. is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws: * Employee Retirement Income Security Act (ERISA) * Internal Revenue Code (Code) * Health Insurance Patient Portability and Accountability Act (HIPAA) * Medicare Secondary Payer Act (MSP) * Consolidated Omnibus Budget Reconciliation Act (COBRA) * Affordable Care Act (ACA) * Women’s Health and Cancer Rights Act (WHCRA) Responsibilities Include: * Assisting in client implementation and client plan changes, defining clients’ benefits and structure for document preparation/completion for required plan document creation. * Managing benefit plan documentation processes including: Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC) Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process Identifying missing items needed for document preparation Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary * Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager * Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits * Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary * May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager * May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager * Performing other miscellaneous projects, assignments, and duties as assigned Qualifications: Required Skills and Abilities: * Strong organizational and multi-tasking skills, attention to detail * Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process * Ability to manage time effectively, set priorities effectively and meet deadlines * Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Demonstrated ability to meet performance goals, including accuracy and productivity * Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making * Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication * Team player and willingness to take instruction when necessary * Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment * Have passion and drive in delivering quality documents * Ability to work independently with minimal supervision * Typing speed of at least 60-70 WPM Education and Experience: * 1-3 years of employee benefits paralegal or similar job experience required * 1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans * 3 years of experience in client management in self-funding document creation and management Preferred Qualifications: * Bachelor’s degree or equivalent job experience required * A paralegal or related degree * Phia Group’s PDM online portal document management experience or similar use of a portal for document creation and management is a plus * Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator * Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus Work Location: * An ideal candidate would be able to work from home * This position is remote Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $60K - $82.5K

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is looking for Claims Processors to join our team! We provide a paid training program scheduled to start Monday, December 8, 2025. As a Claims Processor you will manage and process healthcare claims for our self-funded employer groups. Health care providers treat patients, then file medical claims to receive payment from the patient’s Benefit Plan. Claim Processors review and assess the claims, adjudicating payment to the provider on behalf of the Plan if a claim is covered by the patient’s Benefit Plan. Claims Processors are responsible for working closely with the Claims Supervisor, Account Managers, System Configuration and Quality Assurance Team in ensuring that claims received by Centivo are adjudicated in a timely manner and accurately. Claims Team roles are based on skill level and increased responsibilities. What you’ll do: * Adjudicating claims in assigned work queues based on Centivo’s written Policies and Procedures and the terms of the Summary Plan Documents (SPD’s) for Centivo’s clients. * Diligently reviewing all system-generated edits which have been applied to claims in the Claims Processor’s assigned queues prior to releasing the claims to ensure benefits are being applied per the client’s SPD and client funds are being appropriately managed. * When the Claims Processor believes there may be an issue or inconsistency in the interpretation of a Plan as the system is applying benefits, immediately route the claim to the Plan Build/System Configuration Team for resolution. * When the Claims Processor is unable to resolve an edit based on the provider selection, the pricing and/or usual and customary discrepancies, immediately route the claim to the Provider Maintenance and/or Pricing teams for resolution. * When the Claims Processor is unable to resolve an edit based on the information included with or attached to a claim, appropriately deny the claim for additional information, and generate correspondence to the participant or provider concisely explaining data needs. When such additional data is received, reopen the denied claim, and re-adjudicate based on the information. * Maintain daily, weekly, and monthly required production levels documented in Claims Department Policies and Procedures. * Participation in Departmental quality improvement efforts and bring forward process improvement suggestions that will improve efficiencies; question a process or policy that creates additional steps or work on the Claims Processor and suggest an alternative solution. * Processes claims in accordance with established policies and procedures, contacting providers as needed, completing tasks under moderate supervision. Responsible for meeting the production and quality goals determined by the department leadership. * Increased responsibilities, which may include assisting and mentoring less experienced team members, participating in various initiatives or projects within the Claims Delivery Team, documenting processes, performing advanced tasks, supporting high dollar reviews, and overpayments/refunds. You should have: * Prior experience with a highly automated and integrated claims processing system. * Experience working with HealthRules Payer preferred * Knowledgeable about healthcare claims, medical coding, and rules applicable to Benefit Plans. * Strong critical thinking skills and willingness to make independent decisions with little supervision. * Excellent oral and written communication skills. * Proven ability to work in a fast-paced environment, managing multiple issues with pressure of production schedules and deadlines. * Proven ability to work independently for majority of day. * Proficiency in Microsoft Office applications and other web-based software applications. * Ability to learn new proprietary computer systems. * High School diploma or GED required Location: * Remote * Must be available during standard working hours and willing to work overtime as business need requires. Note: A knowledge assessment may be required during the interview process Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Job Description ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Premium Auditor as we continue to grow our team. Premium Auditors examine the financial records of businesses insured by commercial property and casualty insurers to make sure they are following laws and regulations. As a premium auditor, looking for evidence of fraud and checking that insured businesses adhere to these regulations are your primary responsibilities. Your job will be based from home with required daily travel to each audit location. Car travel will be on average of 2-4 days per week within your assigned territory. Job Responsibilities: • Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards., • Prepare for the audit by identifying the necessary information and type of records needed, • Prepare schedule to maximize optimal use of time, • Correspond with insured via phone, email and mail to setup audit appointments., • Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations, • Prepare complete audit document, explain results to insured and communicate the results to the home office, • Travel to multiple audit locations, • Associate’s Degree or equivalent plus two years’ performing premium audits or equivalent combination of education and experience highly desired, • Ability to read, analyze and interpret financial documents, • General PC knowledge including Microsoft Excel and Word. Knowledge of Visual Audit is a plus., • Ability to communicate well with customers and staff., • Valid driver’s license and satisfactory driving record, • Benefit package with health, dental, vision, life and disability coverage options, • 401(k) retirement plan option with company matching, • Generous paid time off policy and 7 paid holidays, • $44-$46 per billable hour, • Weekly pay ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR 2BS8bqlYsN

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next People Operations Intern! What you'll be doing: The People Operations intern* will assist the people operations department with the execution of day-to-day tasks and employee support. The intern will gain experience in personnel initiatives including compliance, recruitment, onboarding, training, and policy implementation. Opportunities to collaborate with other departments will be available. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Assist with talent acquisition, • Assist with the coordination of employee engagement activities, • Assist with organizing and analyzing data for engagement, retention, turnover, time-to-fill, and staff surveys, as appropriate, • Assist with processing new hire paperwork, onboarding, and digital employee file maintenance and retention, • May participate in various staff-focused events and committees, • Assist with the internship program, • Record meeting minutes as assigned, • Provide administrative support to the People Operations department What you'll need: • Enrolled as an undergraduate or graduate student in human resources, business, management, or related field - *must be qualifying for college/university course credit, documentation required, • Ability to maintain confidentiality in all matters, • Basic computer skills including Microsoft Office or similar programs, • Creative, approachable, team-focused, professional demeanor, • Very good communication skills both verbal and written, • Willingness to learn, specifically in media and/or the nonprofit sector Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: At Centivo, we’re rebuilding health insurance the way it should be — affordable, predictable, and built around employers and their employees. As a Client Success Executive (CSE), you’ll be the trusted partner guiding our clients through that journey — helping them see, feel, and share the value of Centivo’s model every day. What You’ll Do * Own the client relationship. Serve as the strategic and day-to-day contact for your client portfolio, building deep, consultative partnerships with HR, Finance, and broker/consultant teams. * Tell a compelling, data-driven story. Translate complex health, claims, and engagement data into meaningful insights that show progress, demonstrate value, and inspire confidence in Centivo’s approach. * Drive client growth and retention. Lead renewals and strategic planning conversations that highlight measurable outcomes, promote member engagement, and identify opportunities to expand Centivo’s solutions across markets or populations. * Guide a seamless client journey. Ensure a smooth transition from implementation to ongoing partnership, proactively anticipating client needs and aligning Centivo’s capabilities to meet them. * Be the client’s voice inside Centivo. Collaborate cross-functionally with operations, analytics, and product teams to ensure we deliver with excellence and continuously enhance the client experience. * Engage with brokers and consultants. Build trusted relationships that extend Centivo’s reach and strengthen our position as a high-value, innovative partner. * Champion continuous improvement. Bring forward ideas and feedback that help evolve our client success playbook and enhance how we serve clients every day. Who You Are * An individual with demonstrated technical expertise in working with self-funded employers — including building compelling, data-driven financial narratives; analyzing stop-loss performance and renewal dynamics; and translating complex plan and network performance into clear, actionable insights. Deep understanding of value-based healthcare models and experience with high-performance network strategies. * A relationship builder who earns trust through credibility, empathy, and results. * A strategic communicator who can craft and deliver a story that connects data to business outcomes. * A growth-oriented professional who thrives on helping clients achieve measurable success while deepening the partnership. * A collaborative leader who enjoys working across teams to create solutions and deliver exceptional service. Education and Experience: * Bachelor's degree or equivalent experience is required * 10 years’ experience as Client Success Executive (Account Management) in employer-sponsored health plans * 5 years’ experience working with self-funded accounts * 5 years’ experience working at a TPA or direct carrier Qualifications: * Advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding. * Business Acumen – A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function. * Strong ability to work cross functionally and build consensus among stakeholders and cross-functional teams in a dynamic environment Work Location: · Remote · Access to Buffalo or NYC offices if local · 25% travel is expected Centivo Values: ● Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $105K - $125K

Job Description Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast! We are an employee-owned company and believe our greatest asset is our people. We are looking for team members who are passionate about delivering industry-leading experiences to our customers and supplying turn-key solutions for any HVAC, refrigeration, critical environment, custom metal fabrication, energy performance, or specialty mechanical project. As the Technology Support Manager, you will lead, coach, and contribute to our frontline IT support team. This position combines leadership with hands-on involvement, overseeing the day-to-day operations of the Service Desk while also addressing high-priority and complex technical challenges as they arise. You will be instrumental in ensuring the team delivers timely and effective support, maintaining high service quality standards, and helping drive continual improvement in user experience and IT support processes. Are you an effective leader who excels at coaching and developing team members to reach their full potential? Do you have a passion for continuous improvement and a track record of optimizing IT support processes? If you want to play a crucial role in organizational decision-making and have a significant impact on the company's technological advancements and overall success, this is the opportunity for you! What We Offer: • Danforth invests in you and your future with direct employee engagement, team support, career development, and mentoring., • We are a professional organization offering quality benefits including:, • Medical, dental, disability, and life insurance, • 401(k) and ESOP with generous profit-sharing/matching contributions, • Competitive PTO, holidays, and other financial incentives What We Ask of You: • Manage Technology Support Analysts (Tier I & II), including scheduling, coaching, performance reviews, and daily team check-ins., • Lead hiring, onboarding, and training for new team members; develop growth plans for existing staff., • Foster a high-performing team culture centered on accountability, customer service, and improvement., • Conduct regular 1:1s and guide staff on documentation, troubleshooting, and communication best practices., • Monitor the ticketing queue for SLA compliance, workload balancing, and effective triage., • Develop and report key service metrics like response times, resolution rates, and customer satisfaction., • Maintain SOPs, shift schedules, and support workflows., • Act as an escalation point for advanced or high-priority tickets., • Provide hands-on technical support during high workload periods or for complex incidents., • Troubleshoot hardware, software, networking, and remote access issues with team members., • Collaborate with Infrastructure, Systems, and Application teams on escalations and change management., • Identify ticket trends and user pain points, proposing solutions, training, or process changes., • Contribute to the internal knowledge base and documentation repositories. Experience & Competencies: • Over 5 years of enterprise IT support experience, including 2+ years in a supervisory or team lead capacity., • Proficient in troubleshooting across Windows, Microsoft 365, remote support tools, and endpoint management., • Experienced in managing ITSM and ticketing platforms such as Freshservice, ServiceNow, or Zendesk., • Exceptional interpersonal and communication skills, with a focus on teamwork and a service-oriented approach., • Capable of leading while also providing hands-on support when necessary., • Familiarity with Intune, Azure AD, VPN technologies, and Microsoft Teams/SharePoint support is preferred., • Understanding of ITIL-based service delivery practices is preferred., • Relevant certifications such as ITIL Foundation, CompTIA A+/Network+, or Microsoft certifications are preferred., • Must have the integrity, enthusiasm and willingness to represent Danforth in the most professional, positive manner. Danforth offers a competitive benefits package for eligible employees including medical, dental, vision, life, disability, paid time off, 401(k), with company match, and participation in our Employee Stock Ownership Plan (ESOP). The estimated compensation range for this role is $75,000-$85,000. This range is based on several factors, including individual education, qualifications, training, prior work experience, and work location. John W. Danforth Company is an equal opportunity employer and is committed to a workplace free from discrimination. All employees and applicants for employment will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description The Bilingual Mental Health Counselor will provide counseling and mental health services to a diverse population, including children, adults and families within our outpatient Counseling Services program. With a trauma informed lens, the Counselor will provide assessments, diagnosis, treatment planning and psychotherapy services. In a strong team environment, the Bilingual Mental Health Counselor will collaborate with internal and external service providers and supports to help clients reach their treatment goals. Minimum Requirements: • NYS Education Department license, or license eligible, in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy, • Must be proficient in two or more languages (English and Spanish preferred), • Experience in a community-centered mental health setting is preferred, • Demonstrated cultural competence in understanding and working with disadvantaged/minority populations in community-based programs in an urban and suburban setting, • A valid NYS driver’s license is required, • Computer literacy required, experience Electronic Medical Records preferred., • Excellent written and oral communication skills, • Flexible weekday schedule, with 2 evenings a week, • Hybrid in office and remote schedule options available Major Responsibilities/Activities: • Provide mental health assessments, diagnosis, treatment planning and psychotherapy services, • Provide individual, family, and group counseling to a diversified population with multiple struggles, • Provide advocacy, linkage and referral services, • Complete electronic client files, administrative tasks in a timely manner, • Write reports to court, schools, or other community agencies as necessary, • Maintain positive working relationship with other professionals, community agencies, and coalitions, • Continue professional growth and training in best practices, including cultural competency, • Attend regular supervision sessions and monthly staff meetings, • Participate in case conferences and share clinical expertise with Child and Family Services staff, • Participate in the agency Quality Improvement process and other agency meetings including in-service trainings, supervisions/consultations and staff meetings as requested, • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Shows willingness to learn about and implement skills related to diversity, • Possess a working knowledge of the Microsoft based products and agency programs such as Credible (EHR)., • Maintain positive working relationships with program staff and others within the agency; demonstrate strong interpersonal skills during interactions with internal and external collaterals Ready to make a difference and earn big? As a Mental Health Counselor with C+FS Clinic, you have the opportunity to earn an extra $60 per hour for every billable unit over 50—help more clients and watch your earnings soar! C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment • Paid Time Off (PTO), paid holidays and bereavement time, • Employer Paid Life Insurance, • Medical insurance options, • Dental insurance options, • Vision insurance options, • Wellness Program and Incentives, • Health Savings Account (HSA), • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job DescriptionWinnCompanies is looking for a Regional Compliance Specialist to join our team and support properties throughout Rochester, Buffalo, and Utica, NY. The Regional Compliance Specialist is responsible for ensuring that all policies and procedures from WinnResidential and affordable housing agencies are communicate to, and implemented by site managers and senior staff within the assigned portfolio. You will also be responsible for delivering a network of training, completing compliance reviews, monitoring property-specific compliance requirements across program types, and providing direct support to the assigned portfolio to ensure properties are meeting or exceeding regulatory requirements across various agencies and organizations. Please note that the pay range for this position is $65,000 to $95,000 annually. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Additionally, the regular work schedule is as follows: Monday through Friday, from 8:00 AM to 5:00 PM.Responsibilities • Perform regular on site and remote audits, both scheduled and unscheduled, and assist sites in preparation of, attend, and ensure timely and complete response to agency audit findings., • Manage and monitor efforts of various departments during lease up or program conversion of new and existing properties to ensure owner and investor expectations are met or exceeded., • Analyze and interpret regulatory documents to ensure proper setup of property management software for new and existing assets; manage and correct as necessary through helpdesk ticketing system., • Collaborate with Corporate Compliance to design, develop, and deliver trainings through either direct delivery or coordination with existing trainings provided through professional organizations., • Review, revise, disseminate, and implement policies and procedures to reflect new or changing agency and/or company requirements., • Collaborate with various departments to drive overall property performance through monitoring, reporting, communicating, and tracking key indicators of financial and programmatic requirements., • Provide direct support and routine accessibility to internal and external customers within the assigned portfolio through attendance at regularly scheduled meetings, conference or direct calls, email, and completion of helpdesk tickets., • High School diploma or GED., • 5 - 8 years of related work experience with affordable housing programs., • Experience with computer systems, particularly Microsoft Office Suites., • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy., • Ability to manage multiple assignments and tasks., • Outstanding verbal and written communication skills., • LIHTC and HUD experience., • Comprehend and communicate complex verbal information in English to organization., • Outstanding leadership and training skills., • Demonstrated organizational, record keeping, and interpersonal skills.Preferred Qualifications, • Bachelor's degree or equivalent work experience., • Certified Occupancy Specialist, C3P, CAM, CAPS or similar designations., • NAHP, SHCM or similar designation., • Experience in regional managerial involving multiple properties. #LI-BB1#IND3 Our Benefits:Regular full-time US employees are eligible to participate in the following benefits:- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)- 401(k) plan options with a company match- Various Comprehensive Medical, Dental, & Vision plan options- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD optional supplemental life insurance- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)- Tuition Reimbursement program and continuous training and development opportunities- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)- Flexible and/or Hybrid schedules are available for certain roles- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families- To learn more, visit winnbenefits.com Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day. If you are a California Resident, please see our Notice of Collection here.Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Current Winn employees should apply through this internal link.

Job Description Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent(s) to work part time schedule. This position works in a remote capacity and is primarily responsible for handling and documenting incoming and outgoing calls. Applicants will be expected to maintain flexibility in scheduling to the extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: • Answer and document all incoming calls in accordance with Contact Center procedure, • Learn contract specific protocols to facilitate performance goals of client and department, • Complete and document outbound calls in accordance with contract requirements, • Answer and document incoming calls in accordance with contract requirements, • Establish rapport and quickly build relationships with contacts, • Maintain high quality customer service standards, • Attain and maintain key performance goals Competencies: • Proficient in the use of Microsoft Word and Excel, and Windows, • Ability to learn additional software platforms as required, • Able to type a minimum of 25wpm, • Demonstrate excellent internal and external customer service, • Effectively work with individuals of diverse backgrounds, • Adapt communication style depending on assigned duty, • Effectively communicate with colleagues, customers, and vendors, • Maintain confidentiality and professionalism in a fast-paced environment, • Succeed in completion of duties when unsupervised and work well as part of a team, • Apply agency standards in performance of position duties, • Demonstrate a detail orientation in completion of duties, • Maintain a calm, sensitive demeanor in an actively changing work environment Qualifications: • High School diploma or equivalent, • Prior experience with customer service and/or contact center work preferred, • Must live in the one of the following states: New York, Pennsylvania, North Carolina, South Carolina, • Ability to provide documentation of legal blindness preferred but not required, • Ability to work shifts scheduled between 8:00 AM and 4:00 PM, Monday through Friday

Job DescriptionSalary: $24.04/hr Come join a growing financial technology company thats leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. The Customer Experience Specialist position is located in Williamsville, New York at our beautiful Sheridan Meadows office and is a part of our Executive Response Team. This is a highly visible role in a quickly growing company. CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) Essential Functions: • Resolves customer feedback, complaints, escalations, or inquiries received via email, phone, public review sites, or interdepartmental requests., • Identifying customer needs and taking proactive steps to maintain positive experiences., • Responding to customer queries in a timely and effective manner, via phone, email, or chat applications., • Tracking customer experiences across online and offline channels, devices, and touchpoints., • Provides exceptional customer service to ensure retention of the client base, and that customers are recognized properly and satisfied with the outcome to their issue., • Additional project work as assigned by the Customer Experience Manager. The ideal candidate will have the following: • Degree preferred or equivalent work experience., • Excellent communication skills, written and verbal, with the ability to clearly communicate concerns to all levels of management., • Ability to learn, understand and apply policies to everyday tasks of the role., • Strong organizational skills and ability to prioritize workload to meet deadlines in a fast-paced environment., • Excellent analytical and problem-solving skills with strong attention to detail., • Proficiency in Microsoft Office (Word, Power Point, and advanced Excel)., • Team player and can collaborate with other teams in the organization., • High level of interpersonal skills with demonstrated poise, tact, and diplomacy. Why Continental Finance? Continental Finance Company (the CFC) is one of Americas leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first.We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! #LI-HYBRID

Our client, a quickly growing value-based healthcare organization, is seeking an experienced and highly organized remote Executive Assistant to provide top-tier administrative and project support to the CEO and Co-Founder. This individual will serve as the glue, helping to bring people and processes together. They will act as a gatekeeper, ensuring seamless coordination of complex schedules, meetings, and projects across the company. Candidate will also oversee board coordination. The ideal candidate thrives in a fast-paced environment, has impeccable attention to detail, and brings a proactive, solutions-oriented approach to managing executive priorities. RESPONSIBILITIES: • Provide proactive, highly communicative administrative support to CEO and executives as determined by CEO., • Manage logistics and communications for board meetings, including but not limited to: assisting the planning, scheduling, agenda management, briefing materials, minutes, travel support, coordinating with board members and their assistants, and follow-up post meetings., • Oversee complex and shifting executive calendars, anticipating needs and managing scheduling priorities., • Coordinate meetings, offsites, and events with precision, discretion and confidentiality., • Manage detailed travel logistics, including itineraries, accommodations, and expense reporting if needed., • Act as a bridge between executives and internal/ external stakeholders, ensuring clear communication and professional representation at all times., • Drive and support special projects, presentations, and research initiatives on behalf of leadership. Track project timelines, deliverables, and outcomes to ensure completion., • General administrative duties., • Provide operational support for cross-functional initiatives as assigned., • Ongoing assignments and projects as requested. REQUIREMENTS: • 10–15 years of administrative experience, ideally in a fast-moving environment, out of a start-up (series A-D experience is a huge plus), VC, PE or healthcare., • Experience supporting board-level meetings and executive communications., • Exceptional organizational, prioritization, and multitasking abilities., • Proactive approach., • Strong written and verbal communication skills with professional polish., • High level of discretion, integrity, and sound judgment., • Proficiency in Microsoft Office Suite and virtual meeting platforms (Zoom, Teams, etc.)., • Comfortable operating autonomously in a remote environment. SALARY: $95-$110K (DOE) on a base + Benefits HOURS: 8:30/9am-5/5:30pm + flexibility as needed. This role is remote, with the ability to help with onsite meetings or events in different locations (with notice), as needed.

Quality Performance Associate 📍 Williamsville, NY | 💼 Full-Time M-F | 💵 $20–$24/hour (based on experience) Medical Health Associates of Western New York, PLLC (MHA) is seeking a Quality Performance Associate to join our team in a professional corporate office setting. This role is central to advancing our commitment to best practices, clinical integration, and quality improvement across all divisions. As part of our Quality Department, you’ll support roster management, population health reporting, gap analysis, patient outreach, and compliance activities. This is a hands-on role where you’ll collaborate with providers, managers, and staff to improve patient outcomes, streamline workflows, and strengthen quality and value-based care programs. What You’ll Do • Support roster management and ensure consistent processes across divisions., • Coordinate and analyze population health data (DM/HM reporting, MEDENT, and third-party applications)., • Perform gap analyses and support outreach to close care gaps, including patient communication., • Collaborate with teams to identify workflow challenges and recommend process improvements., • Provide training on quality metrics, reporting tools, and workflows., • Develop patient survey tools, assemble results, and deliver actionable reports to leadership., • Assist with NCQA certification processes., • Travel occasionally between corporate and clinical sites., • This is NOT a remote or hybrid position What We’re Looking For • Associate’s Degree in healthcare or related field required., • Knowledge of MEDENT (HM/DM reporting) and HealtheLink preferred., • Familiarity with NCQA/PCMH/HEDIS measures, particularly in pediatrics., • Strong analytical, communication, and training skills., • Proficiency in Microsoft Office applications., • Ability to manage multiple priorities independently and with attention to detail., • This is an IN OFFICE position - not remote or hybrid. Why Join MHA? ✔️ Competitive hourly pay: $20–$24/hour (based on experience) ✔️ Full-time schedule (36–40 hours per week) ✔️ No weekends ✔️ Comprehensive benefits package ✔️ Collaborative and professional office environment ✔️ Opportunity to make a direct impact on patient care quality and outcomes Ready to make a difference in patient care quality? Apply today and be part of a team committed to advancing healthcare excellence across Western New York.

On-Board Services is hiring a Senior Corporate Accountant HYBRID Buffalo, NY! For immediate consideration please send your resume to ___ Subject Line: Position Title and State you are Located. About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k. Position Details: Position Type: Contract Job Location: Buffalo, NY Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $35 - $45 /hourly (based on experience) Schedule: Monday to Friday, 8:00 AM 5:00 PM. There is flexibility to work 7:00 AM 4:00 PM if preferred. Work Arrangement: Hybrid in office Tuesday through Thursday; remote on Monday and Friday Overview: The Corporate Accounting Department is seeking a Temporary Senior Corporate Accountant who is highly motivated and detail-oriented to join our team. The purpose of this temporary position is to take over tasks for someone on planned maternity leave and to assist the entire department with a shift to a new ERP system. Requirements: • Month End journal entries performed in SAP related to Overhead Accounting, Over/under Absorption, Plant Accounting, Direct Cost Variances, • Preparation of Reports and Analytics, • Quarterly update of Standard Costs in SAP, • Perform specific tasks related to Lease Accounting including reconciliations, review of leases, responding to inquiries, etc., • Complete Balance Sheet Reconciliations, • Assist with requests for year-end audit, • Minimum 5-7 years relevant experience, • Advanced level proficiency in Microsoft Excel, • Solid understanding of GAAP & FASB pronouncements, • attentive and diligent to details, • Must be able to work well both autonomously and within a team environment, • Demonstrate time management and organizational skills, • Experience with SAP & Oracle/HFM is preferred but not required, • Masters in Accounting - preferably attained a CPA or working towards obtaining a CPA Apply Today! On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.” On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics. JD# 25-05204 INDOJ

Job DescriptionSalary: $20 Avid Core is looking for a part-time outreach intern to support a local transportation project. This is a paid internship that runs from October 2025 to June 2026. The Avid Core Public Engagement intern must be based in the Buffalo, New York Metro Area. The intern will support a hybrid work model and will be asked to attend and support in-person community engagement events. Duties • Support pop-up and stakeholder engagement events in Chippewa, Medical Corridor and Canalside, • Assist with the development and implementation of communications strategies, • Support in-person and virtual meetings with research, detailed notetaking, and action item tracking, • Review parking locations, take photos and transcribe feedback, • Provide quality control and analysis of data, • Promoting use of technology and payment systems Requirements • Proficiency with the full Microsoft suite (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint) required, • Ability to conduct interviews outdoors and present in front of groups, • Comfortable using mobile device and apps to collect information Were looking for someone who is: • Self-driven, organized, and able to prioritize, • Fun and energetic, • Able to work independently and as a team, • Detail-oriented and able to analyze data, • Interested in learning about career options in the communications and/or transportation field(s), • Interested in event management and community engagement Education • High school diploma or equivalent, • Either currently enrolled in a degree program or a recent graduate, preferably in journalism, communications, government, or similar field of study Compensation: $20/hour Location: This is a remote position but candidates must be based in the Downtown Buffalo, New York area. Candidates must have access to a computer, steady internet connection, and a phone. Accommodations: Avid Core is committed to the full inclusion of all qualified individuals. As part of this commitment, we provide reasonable accommodations as needed. Contact to request an accommodation to participate in the job application and/or interview process. Avid Core is an award-winning small woman-owned business headquartered in Northern Virginia. We provide effective professional services and strategic communications to public and private sector clients. Avid Core is an equal opportunity employer and operates a drug-free workplace. To Apply: Submit resumes and cover letters through this posting.Submissions without a cover letter will not be reviewed. remote work

Job Description We are seeking a Construction Office Administrator in a remote position to join our team! You will perform clerical and administrative functions in order to drive company success for multiple divisions of commercial and government construction. Responsibilities: • Be available by phone each day at 7:30am. Communicate throughout the day with the Operations Manager, Project Managers and the Company President to ensure the company is running smoothly from an administrative standpoint., • Ensure accounting functions are completed efficiently and effectively daily, • Ensure all vendor invoices are entered into accounting/construction management platform within 24 hours of receipt. File invoices/receipts in Dropbox and delete from accounting inbox, • Ensure accounting team has previous month P&L, balance sheet and AR/AP report for CFO/CEO review by 8th of following month for previous month, • Ensure payroll is entered accurately with hours properly allocated by Wednesday at 11am in Gusto. Provide payroll journal and report to CFO by 1pm Wednesday., • Ensure certified payroll is completed by Thursday 10am for all jobs, • Create workers compensation weekly log by Thursday 10am, • Oversee all filing are done correctly and accurately within 48 hours of receipt of all, • paperwork, • Maintain good relationships with vendors. Respond to all correspondence with vendors within 24 hours of receipt. If payment is not able to be made, communicate regardless. Do not wait for vendor to contact company if payments are late. Be proactive., • Bring to the attention of the CFO/President any issues with vendors. Ensure issues are corrected, • Ensure payables are paid in a timely fashion. Immediately notify the CFO/President of any, • past due accounts. Continue follow up with the CFO/President until issue is corrected., • Handle all HR issues with HR consultant within 12 hours of notification, • Prepare weekly list of all bills to be paid on Wednesday. Prepare A/P checks and payroll checks once a week only at the same time, upon approval by CFO/President. Send to Office for printing and distribution., • Review disciplinary action items provided by Construction Supervisor. Enter write up in Gusto HR platform. Prepare monthly employee report card with Construction Supervisor by 5th of each month for previous month, • Onboard new hires through online onboarding platform, • Ensure all quarterly filings are completed on time(tax, sales tax, payroll, 401K, HUT), • Submit resumes for new candidates Operations Manager for review, • Ensure all projects are in construction management software with employee time and costs being properly allocated daily, • Oversee and ensure safety and site safety plans, tool box talks and job related safety items are completed in construction management platform. Send all reports weekly to file in binders in office for on site audit., • Ensure with fleet manager all vehicles have up to date inspection, registration, insurance and pre-check inspections in vehicle. Maintain digital log. Qualifications: • Experience with technology based office management, • Experience in Microsoft Office 360 and Quickbooks, • Previous experience in office administration for Construction type companies, • Ability to prioritize and multitask, • Excellent written and verbal communication skills, • Strong attention to detail, • Strong organizational skills

Job Description Are you a student or someone who has recently retired and is seeking to supplement your income on a part-time or full-time basis? Then this is an opportunity you will enjoy. We're looking for compassionate individuals who have superior writing skills and empathy to primarily assist funeral homes and private parties with composing and placing obituary notices in print and online. Team members will also assist with placing other types of advertising. Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time positions. Candidates must be available between 9:00 AM – 9:00 PM (Monday through Sunday). While you won’t work every day, your schedule will be flexible and will fall within those hours. Compensation The base pay for this role is $15.75 - $16.00/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing sales recommendations and guidance. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Job Types: Full-time, Part-time Benefits: • 401(k), • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance

Job Description Are you a student or someone who has recently retired and is seeking to supplement your income on a part-time or full-time basis? Then this is an opportunity you will enjoy. We're looking for compassionate individuals who have superior writing skills and empathy to primarily assist funeral homes and private parties with composing and placing obituary notices in print and online. Team members will also assist with placing other types of advertising. Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time positions. Candidates must be available between 9:00 AM – 9:00 PM (Monday through Sunday). While you won’t work every day, your schedule will be flexible and will fall within those hours. Compensation The base pay for this role is $15.75 - $16.00/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing sales recommendations and guidance. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Company DescriptionAs a full-service media sales and support company, we serve some of North America's largest media companies. We are also open seven days a week, which allows you to take on shifts around your busy schedule. We foster a supportive team atmosphere and offer opportunities for professional growth.As a full-service media sales and support company, we serve some of North America's largest media companies. We are also open seven days a week, which allows you to take on shifts around your busy schedule. We foster a supportive team atmosphere and offer opportunities for professional growth.

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next Fundraising Production Intern! What you'll be doing: The Fundraising Production intern will assist the Associate Fundraising Producer and Executive Fundraising Producer with many aspects of live fundraising designed to meet revenue and membership engagement goals. The intern will gain experience in various areas of the development, pre-production, production and post-production of live fundraising across our family of stations. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Work with the Fundraising Producer to create seasonal strategies on-air scripts, web/app graphics, and content for fundraising efforts on TV and radio, • Assist with the coordination of fundraising needs with members of other departments, • Work on live production equipment - teleprompter, studio cameras, headsets, graphics interface, etc., • Work on live remote fundraising efforts in the WNY/Southern Ontario communities across all BTPM stations, • Assist with the set-up and take down of various aspects of the pledge production set/studios, • Develop leadership and producer styles and skills, • Provide administrative support to the Pledge department when needed What you'll need: • Enrolled as an undergraduate or graduate student in or related field - *must be qualifying for college/university course credit, documentation required, • Familiarity and general interest in fundraising, live television & radio production, or marketing preferred, • Basic computer skills including Microsoft Office or similar programs, • Creative, approachable, team-focused, professional demeanor Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture, and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to excellence through belonging and inclusion.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. To reach this goal, we are seeking an experienced Marketing Coordinator to join our team. In this role, you will execute marketing strategies, coordinate campaigns and provide essential support to Sales and the organization to meet company goals. Accountabilities Include: • Assist in the planning, execution, and optimization of marketing campaigns across various channels (email, social media, digital ads, print, etc.)., • Support the creation of marketing materials, including brochures, presentations, and digital content., • Coordinate logistics for events, webinars, trade shows, and other promotional activities., • Monitor and analyze marketing campaign performance, providing reports and insights for optimization., • Maintain and update the company’s website and social media platforms with new content and updates., • Help manage the marketing calendar, ensuring deadlines are met for all deliverables., • Act as a liaison between the marketing department and other internal teams, ensuring smooth communication and collaboration., • Conduct market research to gather insights on competitors, trends, and customer preferences., • Assist with email marketing campaigns, including list segmentation, email design, and performance tracking., • Manage inventory of marketing materials and promotional items. Requirements for Success: • Bachelor’s Degree in Marketing, Business, Communication, or a related field or equivalent experience., • A minimum of 2 years experience in a marketing support role or similar position., • A minimum of 2 years graphic design experience with design tools (Adobe Creative Suite, Canva)., • Experience with digital marketing trends, SEO and content creation., • Knowledge of Google Analytics and other marketing analytics tools preferred., • Experience with event planning and/or trade show coordination preferred., • Demonstrated written and verbal communication skills to effectively express ideas and information., • Strong organization and project management skills with the ability to manage multiple tasks simultaneously., • A high level of commitment to customer satisfaction., • Ability to thrive both independently and in a team environment., • Ability to follow policies, processes and procedures., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs., • Basic math computation skills to include, addition, subtraction, multiplication, division, percentages and fractions., • Computer skills include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and marketing software (CRM, email platforms, social media tools, etc)., • Professional, self-starter who is reliable, solutions oriented, flexible, proactive, resilient, organized, and punctual. What We Do and Who We Are: Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions. Please see our website at ronco.net – Our Solutions – Managed Services to learn more about what we do. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Buffalo Toronto Public Media is your local source for television and radio - WNED PBS, WNED KIDS, WNED Create, WBFO NPR, WNED Classical, and WBFO The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next Radio News Intern! What you'll be doing: The radio news intern* will work directly with the news director, managing editor, reporters and digital staff to create and produce content for our station. The intern will gain audio and digital experience in public media broadcasting and news content as well as complete the internship with a varied portfolio. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Assist with research, drafting, and proofing news content, • Conduct interviews and cover news to help create content for on-air and digital platforms, • Actively participate in broadcast projects, • Perform various ad hoc projects as assigned What you'll need: • Enrolled as an undergraduate or graduate student in a communications, marketing, journalism, or related field*, • Familiarity and general interest in audio production and its digital distribution, community journalism, reaching underserved populations, • Basic computer skills including Microsoft Office or similar programs, • Creative, approachable, team-focused, professional demeanor Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for our next Bridge Radio Intern! What you'll be doing: The Bridge intern* will assist the program director of The Bridge with research, planning, development, and implementation of music programming, digital strategy, and content for use on social media and the web. The intern will gain experience in station branding and management while learning music curation, basic editing and recording, social media and web content creation. Opportunities to collaborate with other departments will be available. Hours are flexible and work may be hybrid - a blend of remote and in-office work. In summary, this individual will: • Assist in regional band curation, local outreach and promotional projects, • Create content for use on station social media platforms and webpage, • Assist in the planning and execution of community events, concerts and outreach efforts, • Collaborate with the production partner on imaging, sound editing, and recording, • Assist with music research, • Provide administrative support to the Program Director when needed What you'll need: • Enrolled as an undergraduate or graduate student in media, communications, journalism or related field - *must be qualifying for college/university course credit, documentation required, • Familiarity and general interest in audio production and its digital distribution, music curation, or brand management, • Basic computer skills including Microsoft Office or similar programs, • Creative, approachable, team-focused, professional demeanor Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and you will gain the best experience when interning with us! No coffee-fetchers or copy-masters need apply...we want you to have a meaningful experience and bring a fresh perspective to the organization! *This is an unpaid internship for course credit from an accredited college/university program. Internship documentation or agreement from the school is required. Buffalo Toronto Public Media is an Equal Opportunity Employer committed to a culture of belonging and inclusion.

Job Description We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. We are seeking a highly motivated Field Service Technician in our Buffalo, New York market to perform various technical duties in support of education and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment while delivering high-quality customer service promptly. Accountabilities: • Troubleshoot, repair, along with coordinating changes in programming and maintenance of PA, education, and healthcare communication systems., • Effectively work with customer's IT staff to troubleshoot network-integrated systems., • Professionally interface with customers to convey system status information., • Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments., • Responsible for performing agreed-upon preventive maintenance on systems., • Provide effective "on-call" support., • Associate’s degree or equivalent relevant work experience., • Minimum of 2 years of related low-voltage work experience., • Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge., • Experience using basic hand tools and multi-meters., • Ability to read schematics and interpret signal flow through circuits., • Willingness to obtain and maintain company-sponsored credentials and certifications., • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual., • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating., • Excellent written and verbal communication skills to effectively express ideas and information., • Ability to thrive both independently and in a team environment., • A high level of commitment to customer satisfaction., • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions., • Ability to follow policies, processes and procedures., • Effective use of Microsoft 365 suite of products., • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast. Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina. Why Choose Us: In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, a generous 401(k) match, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. We also offer a flexible hybrid working model of 3 days a week in-office, and 2 days a week remote. Long Tenured: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. And we do know how to let our hair down and have a serious bit of fun. Vendor Credentialing: This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Drug Free Workplace: Ronco is a drug-free workplace. Employment is subject to passing a drug test. Equal Opportunity Employer: Ronco is an Equal Opportunity Employer. Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job Description Data Center & Route Switch Field Service Technician Looking for a trade that will train you? This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training includes two certifications CCT Data Center and CCT Route/Switch, which comes with a dollar per hour increase. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned for up to four hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours. To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder. Selected candidates are given a full week of paid training and support as needed for every job they are routed to. Acuative is a drug free workplace. Overview: Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware. Primary Duties and Responsibilities The position involves a variety of tasks including but not limited to: · Installation and maintenance of networking hardware including routers, switches, and WAP’s · Installation and maintenance of telephony equipment and circuits · Hardware break/fix support for Cisco UCS servers and Nexus switching equipment · Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems · Circuit extensions and structured cabling · Site surveys and site audits · Maintain company vehicle, inventory, and tools to departmental standards · Accurately and timely submission of all job-related documents and deliverables Preferred Qualifications Candidates should possess many of the following KSAs: · Working knowledge of networking hardware and topologies · Familiarity with Cisco networking products and interfacing through Cisco CLI · Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support · Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers · Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment · Ability to provide configuration support for a variety of technology platforms through console and remote applications · Experience with LEC circuit identification and extensions · Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments · Ability to operate basic power tools – drills, saws, etc. · Work on ladders and lifts where required · Working knowledge of Microsoft Office applications (Excel & Word). · Ability to follow detailed job documents · Must be willing to travel within assigned region to meet customer SLAs · On-call, after hours, and weekend work may be required · Must possess a valid drivers’ license with good driving record Education & Certifications: · Associates degree in Information Technology or equivalent experience · CompTIA, Cisco, Cabling, and PBX system certifications a plus! · Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH · Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative

Job Description Robert Half Permanent Placement is partnering with a Manufacturing & Distribution company in Tonawanda, NY on their search for an Office and Dispatch Manager to join their team. Starting salary is $55,000 - $65,000 based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience. Please note: this is a variable shift position. First 90 days will be in office 8-4 M-F. After 90 days, you will be in-office 3 weekdays of your choosing. The other two days will be remote on the weekends, working approximately 5 hours each day, most likely 7AM - 12PM. This may go to one weekend day in the future as the hope is to hire two people! Responsibilities include but not limited to: • Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals, • Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork, • Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders, • Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements, • Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency, • Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives, • Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required, • Proven experience in office management with a preference for manufacturing, distribution, or logistics, • Strong organizational, leadership, and communication skills, • Ability to manage multiple priorities in a fast-paced environment, • Proficiency with Microsoft Office Suite (Excel, Word, Outlook); experience with ERP is a big plus!, • Knowledge of compliance and safety practices in a manufacturing/distribution setting preferred

Job Description Company’s overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates. With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. I. Summary/Objective: The IT support analyst will be accountable for troubleshooting incidents regarding to information technology to our BPOs and our USA stores, furthermore, will be able to provide on-site support to hardware and software to solve any issues, and remote support to no-tech savvy users guiding them to solve their technical problems. II. Responsibilities: * Handle tier 1 and tier 2 IT support escalations through tickets * Follow up on outstanding requests from our stores in USA and from our BPOs in Nicaragua and Colombia and ensure timely solution * Proactively resolving issues in a helpdesk environment (create, document, follow up and solve tickets) * Create accounts and configure hardware * Provide local on-site support to solve matters related to software and hardware * Manage and monitor internal assets to ensure accurate inventory records III. Education/Experience: * Technologist or bachelor’s degree or last semesters of engineering on computer system, telecommunications, electronics or related. * 2 to 4 years’ experience with at least two consecutive years with the same company. IV. Skills/ Qualifications: Strong verbal communication skills, organizational skills and detail oriented, multi-tasking skills, high level of interpersonal and customer service skills to handle sensitive and confidential situations and documentation, stress management skills, and time management, creative, open-minded, and critical thinking. * FortiGate devices and consoles * Azure and Active Directory maintenance * Windows and Linux servers * Windows 10 Pro, Windows 11, and MacOS operating systems * Android and iOS mobile devices * Google suite * Office 365 * Automating windows 10/11 deployments * Hostify/Ubiquiti access point management * ServiceNow or ticketing tool knowledge * Azure or security related certifications are a plus * ITIL certification is preferred but not required * Advanced English level - B2 at least (speaking, listening, and writing) * At least 2 years of experience on IT support * Retail experience is preferred * Ethical Conduct * Knowledge of call/contact center operating environment preferred * Multitasking and time-management skills, with the ability to execute tasks efficiently * Hands-on attitude with the desire to improve our work environment * Customer service attitude * Organizational skills, detail oriented and sense of urgency is a must * Demonstrated ability to work independently and under pressure * Positive attitude, passionate about their work, creative and proactive * Microsoft Office knowledge preferred * Schedule Flexibility * Resourceful and problem-solving skills We offer: • Eyecare benefit, • Educational Program, • Growth Opportunities, • On-site doctor, • Life insurance, • Discount program, • Referral program, • Transportation in Managua, • Meal subsidy, • Salary in US Dollars