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Job DescriptionThe Operations Supervisor reports to the VP, Operations within the Real Estate and Infrastructure Operations Department and is responsible for planning, coordinating, managing, coordinating, and supervising on the ground support for Rising Ground programs and services as it relates to technology, facilities, fleet, emergency preparedness and purchasing or any other function that enables programs to most effectively deliver support and services to programs and persons served.Job Responsibilities • Be the first line to manage and assist with projects within the Real Estate and Infrastructure Operations department, including technology, facilities, fleet, emergency preparedness and purchasing projects, in addition to ongoing operational functions at Rising Ground Borough Hub locations around the city., • In addition to the general roles noted above, there is a specific focus on Fleet and Driver operations, along with supporting other travel and logistics operations, managed within the REIO team. Tasks including but not limited to completing site, vehicle or related inspections, developing staff and vendor relationships, educating and guiding program staff on best practices (including serving as the instructor for fleet/driver related trainings), booking travel arrangements for staff, supporting Interoffice and Community Outreach logistics operations among other organization-wide mobility needs, as they arise., • Adopt and become expert admin user of new technology platforms currently in implementation within Fleet (GPS/Safety System, Fleet Management) and Purchasing (procurement workflow) teams. Support programmatic staff using the system and participate in further development of new systems to leverage and promote greater efficiency and transparency of operations, • Coordinate with and develop productive relationships with vendors, consultants, contractors and any other outside entity with which Rising Ground does business; maintain detailed notes, project management reports, as needed, for your assigned program locations, • Demonstrate excellence in customer service delivery and prioritize thorough, timely and pleasant communication via electronic platforms (email, chat or other tools) at all times, • Perform inspections of agency programs to ensure program facilities are in safe good condition. Serve as first point of contact for Program Staff reporting facilities deficiencies or repair needs; Document/Track all repair deficiencies using Work Management Tracking System, • Liaise with and communicate with program staff about technology needs, challenges and required upgrades. Lend support and make oneself available to program leaders and front-line staff to assist with basic technology challenges and report any more complex needs back to MIS team for escalated support; assist with technology upgrade projects or document needs with program leaders., • Assist and liaise with fleet team to coordinate agency vehicle issues and driver management; participate and train program leaders and staff on driving best practices, policies, vehicular management and fleet protocols, • Lend support to purchasing team to assist in processing purchases, coordinating details for complex acquisition needs, and assist in improving and populating agency wide asset management platform to build better compliance on asset lifecycle, • Participate as member of Safety, Security and Emergency Preparedness Committee, including but not limited to assisting in coordination with planning efforts, implementation of new systems, conducting drills and exercises and guiding/teaching staff best practices to better manage unforeseen incidents or emergencies; obtain necessary certifications to conduct drills or operate life safety equipment, • Coordinates work with maintenance and custodial staff; contractors and skilled trades, placing service calls as needed., • Reconcile invoices or expense reconciliation for vendors and/or suppliers, • Schedules and ensures completion of preventive maintenance, • Assist in maintaining organizational key/access systems (facility, vehicle key systems, etc.) and developing/improving systems for tracking issuance of assets and/or access to systems and buildings, • Manage important compliance documentation in Facility Compliance folders and other web-based tracking repositories; scan and distribute important compliance documentation to Program staff, including fire safety inspections, certificates, vehicle documentation, • Manages and demonstrates comfort operating within software or web-based tools for facilities work management, fleet/driver operations, procurement, expense/PO platforms, asset management systems and other internal or external web-based tools required for our work., • High School Diploma or equivalent is required, • A bachelor’s degree is preferred, • The applicant must have a minimum of 3 years relevant experience, • Valid NYS Driver’s License, • General vehicle maintenance experience It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description A global financial services company is seeking a Vice President – Investor Relations – Transfer Agency on a temporary-to-hire basis for their office in Brooklyn, NY. Location: Brooklyn, NY Duration: 8 months, Temporary-to-Hire You will be required to support day-to-day activities as well as providing thought leadership and change execution expertise to the IR team as a whole. Working within the IR team to support delivery of IR services to clients across AIS. You will be expected to plan your own and the team’s activities, where required, with a major focus on client service excellence, change management, optimizing work practices and risk mitigation. Position Responsibilities · Serve as a contact for a portfolio of clients and their investors; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve queries timely and accurately · Build relationships with clients, investors, other AIS teams, third parties, as well as with other business groups across the wider organization · Review and drive the transactional workflow including maker/checker activities for investor transactions and resolve any outstanding documentation, including KYC/AML documents · Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes · Partner within the IR department and across the broader AIS teams to ensure the completion of all end-to-end processes in line with company Management policies · Support and execute systems implementations / data migrations · Contribute to the re-engineering of the IR operating model · Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundant processes, create efficiencies and mitigate risk · Assist in driving adoption of “follow-the-sun” service model · Support the identification of risk areas and the closure of remediation plans · Coach and support the development of junior staff · Contribute to the production of MIS/KPIs for the department · Work closely with colleagues in our global teams and on a cross-functional basis as required · Drive excellence in the documentation of processes and procedures · Work closely with other teams/departments to ensure the timely and effective delivery of services and to meet business objectives. · Performs other duties as assigned by team management Qualifications · Experience in the alternative investment servicing industry with experience in investor relations, regulatory practices and operations. Knowledge of technology used by IR · A strong technical knowledge of hedge funds from an operational perspective as well as an understanding of the products, asset classes and fund structures offered by asset managers is essential · Proven ability to be effective across a matrixed environment; proven ability to assist in implementing solutions and delivering against timeframes and budgets · Experience managing individuals with the proven ability to work with and motivate teams. This would include providing direction, coaching and effective feedback to team members · Proven experience coordinating multiple assignments simultaneously and completing assigned tasks accurately and on a timely basis. Must demonstrate a strong attention to detail with excellent organization skills. Expected to cite examples of organization and time management/methods used to manage or prioritize workload demands · Must be able to demonstrate knowledge of the regulatory framework in which the industry operates · Sensitivity to regulatory as well as risk and control matters · Ability to develop and maintain client relationships · Possesses and displays excellent written and verbal communications skills; including experience conducting formal presentations to potential fund clients · Proven examples of effective decision-making skills when faced with multiple alternatives · Demonstrated ability to effectively interact and communicate with senior staff · Proven examples of self-motivation and experience working under limited supervision Job Requirements · Bachelors degree preferred · Extensive experience within a related role Computer skills and knowledge of hardware & software required · Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook (or similar email program) · Proficiency in SQL would be advantageous · Proficient in project management software such as MS Project would be advantageous · Strong knowledge and understanding of Hedge Fund Accounting/Investor Relations systems

Job DescriptionSUMMARY Residential program for adult residents which are state inmates classified to a work release program. The Program Assistant provides essential support to ensure the smooth operation of the facility's programs and services. This role involves assisting with administrative tasks, monitoring residents, and maintaining the facility. The Residential Program Assistant contributes to creating a safe, secure, supportive environment that aids residents in their transition back into the community while following establish protocols and procedures approved by NJAC and the NJ Department of Corrections. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: • Supervise the residence, its residents and program activities, • Account for each resident in and outside of the facility on a real time basis, • Ensure the safety and security of residents and staff in the facility, • Provide supervision and surveillance of the residents, visitors, facility and perimeter, • Ensure contraband is not brought into the facility by conducting facility searches, • Monitor entry and egress of residents, • Monitor doors, medicine, and supplies., • Conduct random tours of the residential facility and premises documenting time of tour, client accountability and facility concerns, • Conduct urine and alcohol testing, • Implement appropriate safety and security procedures., • Responsible for providing transportation and escorting clients to and from medical appointments, interviews, employment sites and other approved destinations as necessary, • Implement appropriate security procedures in the facility and vehicles. Ensure safety of clients at all times., • Document all phone and resident contacts and make appropriate entries in correct logs to insure continuation of services and client accountability, • Assess and meet physical needs of residents., • Oversee daily maintenance of program vehicle and submit appropriate reports., • Update daily travel log., • Pick-up and deliver agency related business and house supplies., • Remain on duty until relief coverage arrives. Facility may never be left with single staff coverage at any time., • Hourly Rate; $16 - $18, • Comprehensive health insurance, • Paid time off and holidays, • Retirement plan with employer match QUALIFICATIONS, EDUCATION and EXPERIENCE: The successful candidate must be successfully cleared by NJDOC and NJAC prior to employment commencement. Successful background, driving record and criminal record clearances required at hire and/or at random in the future. High school Diploma or G.E.D w/ 2years experience; Bachelor’s degree preferred Relevant work experience with human service clients Proficiency in written and verbal communication Computer literate with prior experience utilizing a Windows environment and Microsoft Office Ability to navigate and utilize MIS system CERTIFICATES, LICENSES, REGISTRATIONS Access to a currently registered vehicle and a valid driver’s license PHYSICAL DEMANDS: The employee in this position will be required to climb stairs, may be required to lift up to 50lbs., stand, walk, reach with arms and hands, climb or balance, use fingers, stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license, must have use of an insured vehicle, and have a satisfactory driving record. WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ASSOCIATION PHILOSOPHY: All Association employees must be committed to NJAC’s philosophy: To promote social justice and human dignity in the policies and institutions which govern offenders and victims of crime through educational, legislative and rehabilitative programs. The NJAC is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance. Powered by JazzHR xioXY56Gan

Job Description GENERAL DESCRIPTION Under the supervision of the director, this Administrative assistants must be able to skillfully prepare statistical and written reports as well as presentations for management and composing a number of types of professional documents the AA needs to be very organized, exude a positive image that reflects well on the organization and be familiar with all aspect of the business; this position provides administrative support for a diverse staff, management of community correction facilities and maintaining compliance with policies established by contracting agencies in Pennsylvania and New Jersey ESSENTIAL FUNCTIONS (INCLUDES BUT MAY NOT BE LIMITED TO) • Handling a variety of correspondence, reports and other communication with contracting agencies, • Preparing and communicating daily census reports to appropriate areas in a timely manner, • Providing administrative and clerical support for the office staff including the Fiscal Administrator and/or Human Resources Department, • Developing and maintaining resident files and computer databases appropriate for the operation, • Maintaining office supplies for all staff, including inventory and purchasing, • Operating all standard office machines and computer software including MS Office Suite, • Ensuring that invoices and other Fiscal documents are approved and submitted to the, • Corporate Fiscal Department in a timely manner, • Participating in meetings and staff development sessions as required, • Providing reports and information to the Corporate office and contracting agency, • Liaison with office staff, MIS Department and vendors, • Responsible for collection of assigned ACA documentation, • Maintaining an accurate accounting of residents’ finances, including, but not limited to subsistence payments, petty cash, fines and costs, • Minimum of three years of satisfactory performance in a paid administrative support position, • Excellent oral and written communication skills, • Knowledge Abilities, • Strong skills in MS Office Suite (Microsoft Word, Excel, PowerPoint, Access and Outlook), • Modern principles of Criminal Justice and Community Corrections, • Modern office principles and protocol, • Manage time and prioritize activities, • Give attention to detail and follow-through, • Establish and maintain positive working relationships with co-workers, • Be flexible to meet unexpected job-related schedules, • Meet the clearance requirements of contracting agency, • Execute all duties of this position with minimal supervision, • Priorities, work independently, and proceed with objectives with minimum supervision EDUCATION REQUIREMENTS • High School Diploma (or equivalent) with advanced office training, • Associate’s degree in business is preferred, • Earning certifications in specific technologies/products in use at the workplace is valuable and might be considered a prerequisite for advancement

Job DescriptionTechnical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests., • Writing pilot project charters., • Documenting and validating operational workflows., • Conducting in-field operator training., • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity)., • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation., • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems., • Testing, troubleshooting, and resolving device and backend setup issues before pilot start., • Performing triage and initial debugging of technical issues., • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff., • Obtaining and configuring required devices for field operators.In-Field Responsibilities:, • Conducting trial runs to validate device performance and backend connectivity., • Partnering with client staff to debug and resolve technical issues encountered in the field., • Engaging Client Program Managers and Engineers when required., • Leading and conducting in-field data collection activities., • Providing frequent status updates during field operations., • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed., • Triaging and debugging technical problems in real-time., • Opening and tracking bugs with appropriate Client personnel.Post-Operations Responsibilities:, • Documenting and reporting on pilot results., • Reporting downtimes, tool issues, and bugs affecting pilot performance., • Sharing observations, feedback, and opportunities for process improvement and automation., • Verifying successful data transfer to backend systems., • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution., • Following up to close open bugs., • Participating in data analysis and extraction as needed., • Proactively identifying opportunities for program and workflow improvements.Key requirements:, • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience., • At least 1 year of QA testing or technical support experience with mobile applications., • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel., • Knowledge of SQL and JavaScript is a plus., • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather., • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams., • Demonstrated teamwork and collaboration skills., • Professional demeanor and ability to represent the company appropriately., • Comfortable working in a fast-paced environment., • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls)., • Quick learner with the aptitude for understanding new technologies., • Excellent organizational skills and strong attention to detail., • Strong analytical and problem-solving abilities., • Ability to meet deadlines and take ownership of assigned tasks., • Capable of documenting testing results clearly and systematically.

Job DescriptionThe Telcom Analyst position’s primary responsibilities are to manage the telecommunication circuits, trouble tickets and telecom requests for Maimonides Healthcare. This includes Circuit/Vendor Management, monthly analysis of our AP system for Telephone/Internet spending, and weekly analysis of Cost Center spending. The Telcom Analyst will be the key resource for issues management inclusive of but not limited to circuit, ordering and inventory, contract administration, expediting install, transition of services (TOS) and terminations ESSENTIAL JOB FUNCTIONS · Telecommunications analysis experience with circuit ordering and provisioning, activation and testing. Avaya experience a plus. · Knowledge and experience with Voice over IP (VoIP) technologies. · Create and update training documentation on a continuous basis to ensure timeliness and relevance. · Create, review, and update technical documents based on incorporation of new technology in the EVoIP environment. · Create training videos and other user documentation for new EVoIP features. · Work with EVoIP operations staff to analyze ticket trends, identify training needs, and conduct training with end users as well as other EOUSA organizations. · Organize and conduct moderately complex training System Managers (technical) and/or user (non-technical) personnel. · Responsible for development of instructional curriculum and materials. gathering and assimilating information on subject matter, organizing and condensing training materials, and preparing course outlines, handouts, and visual aid materials. · Coordinates with technical subject matter experts to ensure that prepared courses meet stated objectives. · Responsible for maintaining records of training activities and program effectiveness. · Task Management Assistance Basic Qualifications · 3 + years of experience or MS degree and 3-5 years of experience or high school diploma · Ability to manage multiple projects in different stages simultaneously and demonstrate strong organizational and detail-oriented skills. · Must possess strong organizational and communication skills while being comfortable communicating recommendations and updates to peers and external vendors. · Proven ability to work independently as well as with a diverse team of individuals. · Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams. OTHER JOB DUTIES Ability to work on various shifts, weekends and holidays. Assists with problem resolution. Attend training, MIS meetings and other related meetings. Performs other duties as required. For more information or to apply send resume to or call 914-940-2678.

Job Description About G20 Group The G-20 Group is a pioneer in Quantitative Trading systems in cross-asset markets. Headquartered in Switzerland, we operate at the intersection of Quantitative Research, Software Engineering and Trading. The team combines a startup mindset with extensive experience in proprietary Trading, Technology and Quantitative Finance. Role Overview We are hiring a Prediction Market Quant Engineer to build research and trading infrastructure for operating in prediction markets (event contracts) across multiple venues. You will design models that estimate event probabilities, detect mispricing, size positions, and manage risk – then translate them into reliable systems that run end-to-end (data → forecasting → execution → monitoring). This role sits at the intersection of quant research, engineering, and market microstructure, and is ideal for someone who enjoys shipping robust systems as much as developing models. Responsibilities Modeling & Research • Develop probabilistic models to forecast outcomes of real-world events (e.g., elections, macro releases, sports, policy decisions, industry milestones)., • Combine heterogeneous signals (time series, text/news, market data, polling/alternative data, fundamentals, expert priors) into calibrated probability estimates., • Build pricing and edge frameworks: fair value, uncertainty bands, expected value, and model drift/regime diagnostics., • Design evaluation methods (proper scoring rules like log loss/Brier score, calibration curves, back-tests with realistic costs and constraints). Trading & Market Design (Applied) • Identify and exploit mis-pricings across contracts/venues; design cross-market arbitrage and relative-value strategies where feasible., • Build position sizing and risk frameworks (Kelly variants, drawdown/risk budgets, scenario stress tests, liquidity/impact-aware sizing)., • For multi-outcome markets: enforce probability coherence (no-arb constraints, normalization) and portfolio optimization across correlated contracts. Engineering & Production • Build data pipelines and real-time services for ingesting, cleaning, and versioning market + external data., • Implement execution tooling: order management, smart routing (where applicable), monitoring, and automated safeguards., • Create dashboards/alerts for performance, exposure, model health (calibration, drift), and operational integrity., • Ensure reproducibility: experiment tracking, model registry, CI/CD, and robust testing. Collaboration & Governance • Work closely with trading/risk/compliance stakeholders to translate research into controlled deployment., • Degree in Quantitative Finance, Mathematics, Computer Science, Statistics, or a related quantitative field., • Strong engineering skills with Python (required); experience with production systems and data engineering., • Solid foundation in statistics, probability, and machine learning (calibration, uncertainty, causal pitfalls, time-series)., • Experience building backtests and evaluating predictive models with appropriate metrics (e.g., log loss/Brier, calibration)., • Familiarity with trading concepts: expected value, position sizing, risk budgeting, correlation, liquidity constraints., • Ability to communicate clearly about model assumptions, limitations, and risk., • Some schedule flexibility may be required around major event windows, • Self-motivated, detail-oriented, and comfortable working in a dynamic, startup-like environment. Preferred / Desirable Experience • Prior work in forecasting, sports analytics, political modeling, event-driven trading, or market-making/liquidity modeling., • Experience with NLP for news/social/media signals; knowledge graphs or information retrieval for event resolution., • Knowledge of prediction market mechanics (order books vs AMMs, fee structures, market manipulation/anti-manipulation signals)., • Proficiency with SQL; experience with streaming systems (Kafka), workflow orchestration (Airflow), and cloud (AWS/GCP/Azure)., • Experience with Bayesian methods, probabilistic programming (Stan/PyMC), or ensemble methods., • Familiarity with rigorous experimentation: online/offline evaluation, data leakage prevention, and model governance. Tech Stack • Python, SQL, pandas/numpy/scipy, PyTorch/sklearn, • Airflow/dbt, Kafka (or equivalents), Postgres/BigQuery, • Docker, Kubernetes (optional), CI/CD (GitHub Actions), • Observability: Prometheus/Grafana, OpenTelemetry (or equivalents) Deadline for application: Jan 4, 2025 Locations and Right to work: This role will be based in our Zurich, London, New York or Hong Kong office. Only candidates who possess the pre-existing right to work in one of the locations above without company sponsorship need apply. Join G-20 and be a part of a team that is at the forefront of financial markets, driving innovation and excellence in the sector.

Job Description A global financial services company is seeking an Executive Director – Investor Relations – Transfer Agency for their office in Brooklyn, NY. Key Responsibilities • Provide strategic direction and leadership for the IR team, ensuring alignment with Alternative Investment Services and Investment Banking business objectives., • Serve as the senior escalation point for complex client and investor matters, demonstrating deep expertise and sound judgment in resolving issues., • Build and maintain strong relationships with senior client stakeholders, investors, and internal partners across Alternative Investment Services and the broader bank organization., • Oversee and enhance the end-to-end investor relations operating model, driving innovation, process optimization, and risk mitigation., • Lead large-scale change initiatives, including systems implementations, data migrations, and re-engineering projects, ensuring successful delivery and adoption., • Champion a culture of client service excellence, continuous improvement, and operational rigor., • Oversee the execution of regulatory and compliance requirements, ensuring robust controls and adherence to global standards., • Drive the adoption and evolution of the “follow-the-sun” service model, ensuring seamless global service delivery., • Lead the identification and remediation of risk areas, partnering with control functions and senior management., • Develop and mentor senior leaders and high-potential talent within the IR team, fostering a culture of growth and accountability., • Oversee the production and analysis of MIS/KPIs, using data-driven insights to inform strategy and decision-making., • Represent IR in senior forums, cross-functional initiatives, and with external stakeholders as required., • Ensure excellence in the documentation and governance of processes and procedures., • Perform other strategic duties as assigned by Alternative Investment Services and Investment Banking senior management. Qualifications • Extensive experience in the alternative investment servicing industry, with deep expertise in investor relations, regulatory practices, and operations., • Demonstrated track record of strategic leadership, managing large teams, and delivering complex change initiatives in a matrixed environment., • Strong technical knowledge of hedge funds, asset classes, and fund structures, with a comprehensive understanding of industry products and trends., • Proven ability to build and manage senior client relationships and influence at the executive level., • Deep understanding of the regulatory framework and risk management practices relevant to the industry., • Exceptional communication and presentation skills, with experience engaging senior internal and external stakeholders., • Strong analytical, decision-making, and problem-solving skills, with a focus on data-driven outcomes., • Bachelor’s degree required; advanced degree or relevant professional qualification preferred. Technical Skills • Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, Visio, Outlook)., • Experience with SQL and project management software (e.g., MS Project) is advantageous., • Strong knowledge of Hedge Fund Accounting/Investor Relations systems. Competencies • Strategic Leadership: Sets vision and direction, inspires teams, and drives organizational objectives., • Change Management: Leads transformation initiatives, manages ambiguity, and drives adoption., • Client Focus: Champions client needs and delivers exceptional service., • Risk and Control: Maintains a strong control environment and ensures regulatory compliance., • Collaboration: Builds effective partnerships across functions and geographies., • Innovation: Drives continuous improvement and fosters a culture of innovation., • Talent Development: Develops and mentors senior leaders and high-potential talent., • Global Mindset: Navigates and leads across diverse cultures and markets.

Job Description Note: Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus or commissions. CPower is a leading Virtual Power Plant platform, monetizing the value of customer-sited energy to intelligently strengthen the grid. For over a decade, we’ve made turning flexible energy into revenue simple for partners and large energy users such as businesses, manufacturers, public institutions and healthcare organizations, delivering over $1.2 billion from demand response and energy flexibility programs to customers since 2015. With 6.7 GW of customer capacity nearly 23,000 sites, we’re empowering energy users across North America, enabling them to benefit from an innovative energy economy. We are looking for an enthusiastic Quality Assurance Intern for a position with a first-in-class dynamic energy company based in Baltimore, MD. Applicants should be passionate critical thinkers, and highly motivated to succeed in a unique and innovative team setting. Program Overview This paid internship program will run for 11 weeks beginning June 1, 2026 and ending August 14, 2026. This is a hybrid position with the intern working remotely and at our Baltimore office or New York City Office three days a week (Tues/Wed/Thurs). Essential Duties and Responsibilities • Manage and execute end to end Quality Assurance (manual and automated)., • Collaborate and document test processes and execution with the PM and development team., • Create and maintain test automation test plans, scripts, test data set-up, and test cases., • Control the execution of tests and monitor outcomes to ensure requirements are met., • Monitor automated processes and identify methods that can be automated to ensure coverage is maximized., • Research and develop automation solutions for various front/middle/back end use to keep consistent with industry standards and new technologies., • Run SQL queries to perform database testing and/or functional regression., • Ensure the test set ups are accurate before pushing issues to the developers., • Accurately report and track testing related defects by writing effective bug reports and verify bug fixes., • Communicate progress and statuses clearly to the team during stand ups and bring up roadblocks, if any, and solutions to mitigate for smooth delivery of the work items every Sprint., • Rising Sophomore, Junior, or Senior pursuing BS degree in Computer Science/Engineering, MIS, CIS, or other degree with equivalent experience or Graduate student pursuing MS degree in Computer Science/Engineering, MIS, or CIS., • Experience with front-end technologies such as HTML, CSS, JavaScript, and PHP., • Read C#, Python, or JavaScript code and create tests of code logic using testing frameworks preferably with some programming capability for creating and modifying automated tests., • Ability to write and run SQL effectively and independently to gather test data needed for set ups, manipulation, and analysis., • Comfortable working in a high-paced environment with frequent priority changes., • Communication skills – oral and written- will need to be able to explain novel and complex ideas to stakeholders of all levels including the development team., • Problem-solving and creative thinking – will be required to troubleshoot problems as they arise and find effective solutions to perform complex system tests., • Organizational skills – to map out projects, prioritize workload and keep accurate documentation as necessary by tracking test results and provide recommendations., • Flexibility & adaptability –be able to keep up with latest techniques and technologies and adapt as needed., • Analytical skills – will gather and interpret data, should be able to spot trends and notice outliers., • Keen attention to detail – must be able to spot when processes do not comply with guidance and provide alternative suggestions. Should be able to read and interpret the details of external guidance and industry regulations., • DevOps tool experience preferred., • REST or SOAP experience for web services testing., • C# or Python programming (for automation)., • Selenium or Playwright. CPower is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. We believe that diversity and inclusion among our team members is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Job DescriptionPlease feel free to send your updated resume directly to Rekhu Chhetri, Sr. Recruiter, YOH-Day & Zimmerman Inc LinkedIn profile: Privileged Access Management Analyst/Programmer Job Description: Key responsibilities will include maintaining and optimizing the firm’s PAM tool, with a hyperfocus on privileged accounts across various platforms. In addition, the resource will be assisting in executing on the firms privileged access attestation program, work on various remediation projects, as well as assisting the team in implementation of new product functionality. Qualifications: • Hands on technical experience with one or more PAM solutions (Beyond Trust, CyberArk, TPAM, SafeGuard), • Scripting and/or programming skills in technologies, such as Java, PowerShell, SQL, Python (3 to 5 years) for automation, • Experience with API’s and integration of systems, • Strong understanding of Active Directory and Windows/Linux administration, • Experience with authentication protocols (LDAP, Oauth, Kerberos), • Experience of Database Systems (Oracle/SQL) preferred but not required, • Knowledge and understanding of regulatory frameworks and security best practices, • Microsoft Excel (intermediate level), • Bachelor’s degree in Computer Science/IT/MIS from an accredited college or university, • Relevant Certifications (CISSP/CompTIA Security +) are preferred but not required, • Ability to take ownership of assigned tasks and execute/perform them independently, • Excellent communication skills and ability to multitask on tasks involving multiple projects, • Self-starter, organized, efficient and proactive, • Experience of Database Systems (Oracle/SQL) preferred but not required, • Experience in a Financial services firm preferred but not required Estimated Min Rate: $38.50 Estimated Max Rate: $55.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website:

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: The New York State Governor’s Office of Motion Picture & Television Development, a part of Empire State Development, supports and fosters film and TV production across the state, working to grow the economy and serving as a liaison between the film & television industry and city, state and local governments, agencies, and authorities. Under the direction of the Executive Director and senior leadership, provide administrative support to the SVP, Executive Director/VP, AVP and MPTV team. Schedule senior level meetings and ensure staff has proper preparation and follow-up. Facilitate the strategic, efficient, and effective operation of the department, enhancing operations of the department as needed. Act as an integral part of the support team to organize and track relevant changes in the industry and public sector. Manage and coordinate the tasks, calendar, and operations for the team and leadership. Develop and implement strategies for office operations. WORK PERFORMED: • Prepare draft memoranda, correspondence, reports, worksheets, etc. using Microsoft Office software products., • Manage office technology, operations, and MIS relations, including liaising with IT and maintenance of printers, copiers, phone systems, computers, etc. Coordinate with IT and ESD, so staff are properly trained for office operations, scheduling and technology needs: liaising with IT or others to get staff resources and training, • Manage and order office supplies, as needed. Ensure staff and team needs are addressed with mailroom procedures., • Compile data, track legislation, prepare and execute correspondence and/or assist leadership and team with special projects, as needed, • Ensure proper and timely preparation, briefing and research is conducted in advance of meetings and events, assist with the coordination of staff assignments and premeeting(s) as needed, • Provide discreet handling of sensitive and confidential information. Assist in the development and implementation of projects and initiatives undertaken by the department., • Prepare expense reports for SVP/ED in a timely manner, ensuring all required supporting documentation is included. Receive, review and submit payment authorization forms, business meal authorization expense reports, pre-travel requests, mileage forms, tax exemption forms, petty cash, purchase requests. Make travel arrangements, including securing all required approvals, and ensure that all travel documents are in order and available when needed., • Review, sort and categorize incoming mail (internal or external) for ED review. Re-route mail as needed., • In coordination with operations team, create, organize and maintain the filing system for records, correspondence and other related materials. Manage and track departmental (ED/VP) to-do lists. Review files and to-do lists periodically and screen for materials that can be disposed of according to file/document retention guidelines., • Along with colleagues, screen and manage phone calls and messages, including direction to appropriate parties, prioritization, and the immediate handling of time-sensitive calls., • With operations team, manage, maintain, and update departmental contacts and databases, gain familiarity with various agency databases and procedures. Track developments on departmental and industry projects, in the press and in internal reports, • Checks all invoices for accuracy and valid signatures prior to SVP/ED approvals., • Facilitate systems for review of materials for leadership for accuracy and help to ensure on time delivery. Education Level Required: Associate Degree. Extensive direct experience can substitute for degree requirement. Equivalent Experience: Two-Five years of administrative experience supporting executive management. Skills Required: Strong written and oral communication skills are required. Must be detail oriented and highly organized with strong follow up skills. Must have ability to handle multiple changing priorities and effectively anticipate needs of management. Must be able to manage work proactively, efficiently, and effectively. Take charge of complex scheduling and travel arrangements. Highly proficient with Outlook, Excel, PowerPoint and Word, as well as with CRM tools and databases. Excellent presentation preparation skills. Must be able to work well collaboratively and independently and must be energetic, with a pleasant demeanor. Must be able to work M-F 9-530 and additional off hours/local travel as needed.

Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the USA. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a transformational, experienced and dynamic leader for the Vice President, Information Technology Infrastructure and Operations. This leadership position reports to the Chief Information Officer in the IT Department of PPFA. This domain provides overall leadership and management of all IT infrastructure and operational capabilities for PPFA. Additionally, drives the Infrastructure strategy and planning for the organization, ensuring strategic goals are in alignment with the overall PPFA goals. Importantly, ensures the stability and the proper functioning of PPFA’s Information Technology platforms, meeting our defined service level performance/availability agreements (99.999% availability level). Purpose: ●Leads IT Infrastructure and Operations strategy, developing new capabilities and maturing existing processes and ways of working to build a high-performing team and improve maturity level across the IT domain. ●Responsible for overseeing the design, implementation, and management of the organization’s technology infrastructure and operational services. This executive ensures that IT systems and operations support the business’s goals, maintain high availability, and deliver secure, scalable, and efficient technology solutions.●Partner with CISO and other Senior Leaders to develop and implement secure, scalable solutions that comply with regulatory standards and meet organization policy requirements and industry best practices.●Accountable for overseeing Infrastructure Key Performance Indicators (KPIs) and Metrics:○Ensures the IT Infrastructure and Operations team continually assesses PPFA’s infrastructure’s health, efficiency, and proper data maintenance and management. ○Drives consistent performance management of PPFA’s Tech Infrastructure and systems performance to assess operating costs, productivity levels, and compliance. ○Drives meeting and exceeding service level agreements (SLAs), objectives, and performance expectations. Engagement: This role is a senior-level executive engaging with all levels of the organization. Mentors and leads a high-performing Infrastructure & Operations organization. ●Ensures DevOps and ITOps / End User Services have seamless partnerships to deliver value and efficiency to the Organization through automation, and identifies areas of opportunity for improvement.●Empowers the IT Infrastructure and Operations team and key stakeholders to challenge the status quo, continuously improve, and embrace change.●Build, mature and lead the Tech Infrastructure and Operations capabilities aligned with ITIL and the CIO Operating model, driving continuous improvement in the delivery of technology services to the business.●Develops and maintains strategic and trusted partnerships with PPFA senior executives and key stakeholders. This includes ensuring close alignment with management of stakeholders across the business and the Information Security Team for planning, business priority alignment, and roadmap development to achieve the organization’s combined goals and end-state strategy. ●Build and manage relationships with technology vendors and service providers by providing actionable feedback and participating in quarterly business reviews.●Openly encourages others to participate and ensures that diverse views are represented to nurture our DEI-centered culture with the voice of our staff at the forefront. Delivery: ●Partners with Tech Governance VP on setting tech infrastructure standards for IT on infrastructure tech innovation and continuous improvement. Defines and sustains IT quality standards to meet or exceed controls and agreed upon expectations for all initiatives, programs and to advance the business.●Accountable for Change Management, Incident, Request, Capacity and Critical Incident Management and Continuous Improvement for all tech infrastructure at PPFA. ●Strong experience in proactively managing outsourcing strategy and vendor partners across end-to-end services from ITSM, MSP, Cloud, Infrastructure, etc.●Supports and maintains IT Infrastructure and Operations, financial management and contract management processes in alignment with PPFA standard operating procedures. Includes budgeting, forecasting and multi-year strategic planning. Ensures the team manages budgetary processes with quality and timely results. ●Further develop and deliver the IT components of the US office infrastructure build-outs, WAN/LAN, and Telephony based on business needs and priorities. ●Deliver on technology projects and initiatives in collaboration with business partners and technology colleagues to further enable PPFA’s mission, providing the business partners and staff with a better user experience.●Directs the implementation of enterprise infrastructure & applications changes and maintenance routines are carried out within the agreed standards and SLAs.●Other projects as assigned. Knowledge, Skills and Abilities (KSAs): ●Bachelor's degree in the field of computer science, MIS, engineering, or equivalent●10+ years' experience managing and/or directing technology operations and IT functions and teams.●10 years of people management experience ●Strong understanding of project management principles.●Proven experience in running a modern Information Technology Operational organization, with integrating DevOps best practices into a tech operating model for process efficiencies.●Demonstrated ability to apply technology solutions to business problems.●Experience with DevOps, ITSM solutions and the ability to align standardized processes and services across each area of service management.●Experience leading cloud migration programs with AWS, Azure, or GCP to enable redundancy and HA.●Outstanding Financial Management and Vendor Management Skills. Includes Tech Infrastructure Forecasting, Budget Management vs Actuals and multi-year budget planning.●Executive presence, expert communication and stakeholder engagement skills are necessary to be successful in this executive leadership role. Travel: 0-10% travel, as needed. Total offer package to include generous vacation + sick leave + paid holidays, individual/family-provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. #LI-SY1PDN-HR Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia PA, Wilmington DE, Washington DC, Tysons Corner VA, Chicago IL or New York, NY . The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. PNC is seeking to transform its Retail Lending business, and as a Product Manager, Group Manager, you will serve as a senior leader in this journey. You will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own digital, branch and call center experiences that deepen customer engagement, including Credit Card Spend and Lend Management, Offers and Rewards, new product development and more. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, product strategy and have a track record of delivering results. This role requires the candidate to be highly structured, forward thinking, a problem solver and storyteller, and extremely communicative. Key responsibilities: • Partner with cross functional stakeholders (Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer and employee experiences, and actionable roadmap, • Develop, communicate and socialize the Customer Engagement roadmap with partners and Senior Leadership; maintain a prioritized, data-driven backlog, • Build, develop and champion a growing team of product managers, ensuring proper implementation of agile ceremonies and practices across the product development lifecycle, • Leverage market insights, competitive intel and data to identify customer needs and opportunity; Partner with Business Stakeholders to develop and implement OKRs, utilize data and analytics to measure progress, • Work closely with technology to understand and influence end to end architecture, data flows and technology solutions to enable Product Vision; understand current vs. target state architecture and co-develop multi-year modernization strategy, • Work across PNC Enterprise to identify and implement capabilities and best practices that can be leveraged by Retail Lending PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. • Defines complex, cross-functional digital strategies across business segments to optimize digital experience, leveraging design thinking and other best practices by leading Digital teams., • Defines the strategy related to digital experiences for applicable business segments or product groups. May Participate in the marketplace to influence digital experience trends., • Leads digital teams. Sponsors potential digital experience projects for feasibility and value. Presents initiatives and policy changes to gain executive buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals., • Serves as senior point of escalation and ensures successful outcomes from key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders (including key vendors) throughout the experience lifecycle. As part of the first line of defense, supports determination of risk appetite and limits. Owns business response to audit and regulatory finding. May participate in client facing activities., • Structures, allocates resources and manages Digital teams. Motivates and develops the performance of the product development management team and key contributors. Development planning. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking., • Live the Values - Role models our values with transparency and courage., • Enable Change - Takes action to drive change and innovation that will transform our business., • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making., • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing Business Acumen, Competitive Environment, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Solutions Development Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Bachelors No Required Certification(s) No Required License(s) Base Salary: $100,000.00 – $261,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Generally, this opening is expected to be posted for two business days from 11/17/2025, although it may be longer with business discretion. PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit ___. If an accommodation is required to participate in the application process, please contact us via email at ___. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Refer to the ___ to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

As Executive Director – Investor Relations – Transfer Agency (IR), you will provide strategic leadership and oversight for the IR function within Alternative Investment Services (AIS). You will be responsible for setting the vision, driving the execution of key initiatives, and ensuring the delivery of best-in-class IR services to our clients and their investors. You will lead a high-performing team, champion change management, and partner with senior stakeholders across the organization to optimize processes, mitigate risk, and deliver on business objectives. A candidate can sit in Jersey City, NJ or Brooklyn, NY. About Client's Corporate & Investment Bank (CIB) The Client's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. About Alternative Investment Services (AIS) AIS is a division within the CIB that provides fund administration and middle office services to single manager hedge funds, private equity, and fund of hedge funds. AIS is one of client's fastest growing businesses and one of the fastest growing administrators in the market. Today AIS has over $540 billion in assets under administration and custody, over 1,200 employees and offices in New York, Boston, Dublin, Luxembourg, Hong Kong, London and Sydney. About Alternative Investor Relations Operations (IR) Alternative Investor Relations Operations provides an end-to-end service offering to alternative investment clients (hedge funds, fund of hedge funds and private equity funds) and their investors. Key Job Responsibilities · Provide strategic direction and leadership for the IR team, ensuring alignment with AIS and CIB business objectives. · Serve as the senior escalation point for complex client and investor matters, demonstrating deep expertise and sound judgment in resolving issues. · Build and maintain strong relationships with senior client stakeholders, investors, and internal partners across AIS and the broader organization. · Oversee and enhance the end-to-end investor relations operating model, driving innovation, process optimization, and risk mitigation. · Lead large-scale change initiatives, including systems implementations, data migrations, and re-engineering projects, ensuring successful delivery and adoption. · Champion a culture of client service excellence, continuous improvement, and operational rigor. · Oversee the execution of regulatory and compliance requirements, ensuring robust controls and adherence to global standards. · Drive the adoption and evolution of the “follow-the-sun” service model, ensuring seamless global service delivery. · Lead the identification and remediation of risk areas, partnering with control functions and senior management. · Develop and mentor senior leaders and high-potential talent within the IR team, fostering a culture of growth and accountability. · Oversee the production and analysis of MIS/KPIs, using data-driven insights to inform strategy and decision-making. · Represent IR in senior forums, cross-functional initiatives, and with external stakeholders as required. · Ensure excellence in the documentation and governance of processes and procedures. · Perform other strategic duties as assigned by AIS and CIB senior management. Qualifications · Extensive experience in the alternative investment servicing industry, with deep expertise in investor relations, regulatory practices, and operations. · Demonstrated track record of strategic leadership, managing large teams, and delivering complex change initiatives in a matrixed environment. · Strong technical knowledge of hedge funds, asset classes, and fund structures, with a comprehensive understanding of industry products and trends. · Proven ability to build and manage senior client relationships and influence at the executive level. · Deep understanding of the regulatory framework and risk management practices relevant to the industry. · Exceptional communication and presentation skills, with experience engaging senior internal and external stakeholders. · Strong analytical, decision-making, and problem-solving skills, with a focus on data-driven outcomes. · Bachelor’s degree required; advanced degree or relevant professional qualification preferred. Technical Skills · Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, Visio, Outlook). · Experience with SQL and project management software (e.g., MS Project) is advantageous. · Strong knowledge of Hedge Fund Accounting/Investor Relations systems. Competencies · Strategic Leadership: Sets vision and direction, inspires teams, and drives organizational objectives. · Change Management: Leads transformation initiatives, manages ambiguity, and drives adoption. · Client Focus: Champions client needs and delivers exceptional service. · Risk and Control: Maintains a strong control environment and ensures regulatory compliance. · Collaboration: Builds effective partnerships across functions and geographies. · Innovation: Drives continuous improvement and fosters a culture of innovation. · Talent Development: Develops and mentors senior leaders and high-potential talent. · Global Mindset: Navigates and leads across diverse cultures and markets. Position Demands · Flexibility to work extended hours/weekends during integration/implementation of new business or systems, as well as during peak cycles (year-end, month-end, tax season, etc.). · Willingness to work flexible hours to meet global operational needs. Benefits Full-time employees (working an average of 30 hours or more) are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, a 401(k) retirement savings plan with employer match (available after 1 year of employment), commuter benefits, employee discount and referral programs, and life and supplemental income insurance. Paid sick leave is provided in accordance with applicable state and local laws. Compensation Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience, as well as the benefits package you select. Work Authorization ATR International, Inc. cannot sponsor work visas (H-1B, F-1 STEM OPT with I-983, or similar). Candidates must have valid U.S. work authorization. ATR International, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As Vice President – Investor Relations – Transfer Agency (IR), you will be required to support day-to-day activities as well as providing thought leadership and change execution expertise to the IR team as a whole. Working within the IR team to support delivery of IR services to clients across AIS. You will be expected to plan your own and the team’s activities, where required, with a major focus on client service excellence, change management, optimizing work practices and risk mitigation. A candidate can sit in Jersey City, NJ or Brooklyn, NY About Client's Corporate & Investment Bank (CIB) The Client's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. About Alternative Investment Services (AIS) AIS is a division within the CIB that provides fund administration and middle office services to single manager hedge funds, private equity, and fund of hedge funds. AIS is one of client's fastest growing businesses and one of the fastest growing administrators in the market. Today AIS has over $540 billion in assets under administration and custody, over 1,200 employees and offices in New York, Boston, Dublin, Luxembourg, Hong Kong, London and Sydney. About Alternative Investor Relations Operations (IR) Alternative Investor Relations Operations provides an end-to-end service offering to alternative investment clients (hedge funds, fund of hedge funds and private equity funds) and their investors. As Vice President – Investor Relations – Transfer Agency (IR), you will be required to support day-to-day activities as well as providing thought leadership and change execution expertise to the IR team as a whole. Working within the IR team to support delivery of IR services to clients across AIS. You will be expected to plan your own and the team’s activities, where required, with a major focus on client service excellence, change management, optimizing work practices and risk mitigation. Position Responsibilities · Serve as a contact for a portfolio of clients and their investors; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve queries timely and accurately · Build relationships with clients, investors, other AIS teams, third parties, as well as with other business groups across the wider organization · Review and drive the transactional workflow including maker/checker activities for investor transactions and resolve any outstanding documentation, including KYC/AML documents · Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes · Partner within the IR department and across the broader AIS teams to ensure the completion of all end-to-end processes in line with client Risk Management policies · Support and execute systems implementations / data migrations · Contribute to the re-engineering of the IR operating model · Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundant processes, create efficiencies and mitigate risk · Assist in driving adoption of “follow-the-sun” service model · Support the identification of risk areas and the closure of remediation plans · Coach and support the development of junior staff · Contribute to the production of MIS/KPIs for the department · Work closely with colleagues in our global teams and on a cross-functional basis as required · Drive excellence in the documentation of processes and procedures · Work closely with other teams/departments to ensure the timely and effective delivery of services and to meet business objectives. · Performs other duties as assigned by team management Qualifications · Experience in the alternative investment servicing industry with experience in investor relations, regulatory practices and operations. Knowledge of technology used by IR · A strong technical knowledge of hedge funds from an operational perspective as well as an understanding of the products, asset classes and fund structures offered by asset managers is essential · Proven ability to be effective across a matrixed environment; proven ability to assist in implementing solutions and delivering against timeframes and budgets · Experience managing individuals with the proven ability to work with and motivate teams. This would include providing direction, coaching and effective feedback to team members · Proven experience coordinating multiple assignments simultaneously and completing assigned tasks accurately and on a timely basis. Must demonstrate a strong attention to detail with excellent organization skills. Expected to cite examples of organization and time management/methods used to manage or prioritize workload demands · Must be able to demonstrate knowledge of the regulatory framework in which the industry operates · Sensitivity to regulatory as well as risk and control matters · Ability to develop and maintain client relationships · Possesses and displays excellent written and verbal communications skills; including experience conducting formal presentations to potential fund clients · Proven examples of effective decision-making skills when faced with multiple alternatives · Demonstrated ability to effectively interact and communicate with senior staff · Proven examples of self-motivation and experience working under limited supervision Job Requirements · Bachelors degree preferred · Extensive experience within a related role Computer skills and knowledge of hardware & software required · Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook (or similar email program) · Proficiency in SQL would be advantageous · Proficient in project management software such as MS Project would be advantageous · Strong knowledge and understanding of Hedge Fund Accounting/Investor Relations systems Competencies · Analyze and Solve Problems: Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; includes others in problem-solving efforts when appropriate. · Work Efficiently: Allocates own time efficiently; handles multiple demands and competing priorities; eliminates inefficiencies; conducts effective meetings. · Team Leadership: Fosters an understanding of the team’s mission and value to organizational objectives; provides appropriate direction and clarifies roles and responsibilities with team members; makes optimal use of others’ skills; celebrates team accomplishments. · Manage Execution: Conveys clear goals and expectations when involving others in projects; is accessible and provides support and up-to-date knowledge relevant to others; coordinates work efforts with other groups; monitors progress. · Team Membership: Shows commitment to team objectives; values each person’s contributions to the team; encourages the participation and involvement of everyone on the team; contributes own fair share of effort to the team’s work. · Innovate: Generates new ideas; goes beyond the status quo; recognizes the need for new or modified approaches and brings them as well as different perspectives together, combining them in creative ways. · Influence Others: Asserts own ideas and persuades others; gains support and commitment from others; mobilizes people to take action. · Display Organizational Savvy: Develops effective give-and-take relationships with others; understands the agendas and perspectives of others; recognizes and effectively balances the interests and needs of one’s own group with those of the broader organization. · Recognize Global Implications: Seeks to understand issues, trends, and perspectives of various cultures and countries; recognizes that what works in one's own country will not necessarily work in another; addresses cultural and geographic differences in strategies and approaches. Position Demands · Extended hours/weekends may be required during integration/implementation of new business or systems, as well as during peak cycles (year-end, month-end, tax season, etc) · Flexible work hours required to meet operational needs Benefits Full-time employees (working an average of 30 hours or more) are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, a 401(k) retirement savings plan with employer match (available after 1 year of employment), commuter benefits, employee discount and referral programs, and life and supplemental income insurance. Paid sick leave is provided in accordance with applicable state and local laws. Compensation Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience, as well as the benefits package you select. Work Authorization ATR International, Inc. cannot sponsor work visas (H-1B, F-1 STEM OPT with I-983, or similar). Candidates must have valid U.S. work authorization. ATR International, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Opportunity Description The Telecom Analyst will manage telecommunications circuits, requests, and trouble tickets. Key responsibilities include circuit and vendor management, contract administration, and coordinating installations, transitions, and terminations. The role also involves analyzing telephone and internet spending through the AP system and reviewing weekly cost center expenditures. The Telecom Analyst serves as the primary resource for troubleshooting and resolving telecom-related issues. Telecommunications analysis experience with circuit ordering, provisioning, activation, and testing is required; Avaya experience is a plus. Company Information Hospitals & Healthcare Job Duties • Knowledge and experience with Voice over IP (VoIP) technologies., • Create and update training documentation on a continuous basis to, • ensure timeliness and relevance., • Create, review, and update technical documents based on incorporation, • of new technology in the EVoIP environment., • Create training videos and other user documentation for new EVoIP, • features., • Work with EVoIP operations staff to analyze ticket trends, identify, • training needs, and conduct training with end users as well as other, • EOUSA organizations., • Organize and conduct moderately complex training System Managers, • (technical) and/or user (non-technical) personnel., • Responsible for development of instructional curriculum and materials., • gathering and assimilating information on subject matter, organizing, • and condensing training materials, and preparing course outlines,, • handouts, and visual aid materials., • Coordinates with technical subject matter experts to ensure that, • prepared courses meet stated objectives., • Responsible for maintaining records of training activities and program, • effectiveness., • Task Management Assistance Skills & Experience Required • 3 + years of experience or MS degree and 3-5 years of experience or high school diploma, • Ability to manage multiple projects in different stages simultaneously and demonstrate strong organizational and detail-oriented skills., • Must possess strong organizational and communication skills while being comfortable communicating recommendations and updates to peers and external vendors., • Proven ability to work independently as well as with a diverse team of individuals., • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams. Additional Information OTHER JOB DUTIES • Ability to work on various shifts, weekends and holidays., • Assists with problem resolution., • Attend training, MIS meetings and other related meetings., • Performs other duties as required.

Job Description: Job Title: AFC Modelling – Data Scientist Corporate Title: Vice President Location: New York, NY Overview Group Strategic Analytics , GSA concentrates Deutsche Bank’s quantitative and modelling expertise within a single unit. With group-wide responsibility for model development, GSA takes a cross-business and cross-functional approach to solving quantitative modelling, analytics scenarios, and rolls out common development standards. Modelling supports the Anti Financial Crime (AFC) function, which performs a crucial role in keeping Deutsche Bank’s business operations and global financial services clean from financial crime while serving the interests of the Bank and society. Our regional/global matrix structure allows for flexible responses to challenges in the core areas of: Anti-Money Laundering, Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Investigations & Intelligence, Monitoring & Screening, and Risk Assessment. Our team will provide you with opportunities to learn, grow and define your career. We foster an open, diverse, and inclusive team culture, that is engaged and well-supported for prosperity and enjoyment of a life/work balance. What We Offer You • A diverse and inclusive environment that embraces change, innovation, and collaboration, • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement, • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, • Educational resources, matching gift and volunteer programs What You’ll Do • Drive model implementation (from prototype to production), following rigorous coding, testing, and documentation best practice, • Responsible for Driving and execution of the Anti-Money Laundering (AML) Transaction Monitoring Americas data strategy in line with the Global Data Strategy/Framework, • Develop and evolve platform reporting statistics/data to monitor ongoing model success; perform 'deep dives' to interpret data quality issues, identify remediation and track to resolution, • Represent the group in various data governance forums, and clearly communicate data related issues and potential resolution paths, • Work with Business (1LOD) to understand the products being offered and define specifications/red flags for Transaction Monitoring models, • Review and address open AML TM findings in a timely fashion, work in partnership with AFC stakeholders to develop and drive initiatives that transform and modernize the capabilities and services of Monitoring within the AFC function How You’ll Lead • Establish a clear vision and goals for the team, Inspire the team to perform well and achieve business goals; provide guidance and instruction to the team, and coach them as needed., • Oversee daily activities and progress towards goals, and ensure the team is adequately equipped to perform their duties., • Prioritize tasks and allocating tasks to the team accordingly. The role will be collaborating across multiple teams within the M&S (Monitoring & Screening) function. Skills You’ll Need • Bachelor’s/Master’s degree in Computer Science, Data Science, Management Information System (MIS), Information Management, or equivalent, • Previous relevant experience conducting data science or Model Development in a business setting coupled with excellent programming skills, predominantly across the Python/Anaconda suite (Scikit-learn, Pandas, Numpy), • Experience in Financial Crimes space with expertise in AML Transaction Monitoring and Advisory, with a deep understanding of transaction monitoring data for various lines of businesses, AML red flags, and AML typologies., • Proficient in Financial Crime Compliance covering multiple product lines, such as Correspondent Banking, Private Banking, Wealth Management, Brokerage, Trade, and Asset Management., • Demonstrated experience in Relational databases, Structured Query Language (SQL), Big Data Hadoop, Hive Query Language (HQL), Data visualization tools. Skills That Will Help You Excel • Flexible and able to adapt to urgent deliverable timelines, • A positive outlook in a goal-oriented organization, • Able to demonstrate excellent analytical, judgment, and research skills, • Meticulous with a strong attention to detail and the ability to multitask, • Able to interpret complex requirements and work proactively with stakeholders in different organizational units Expectations It is the Bank’s expectation that employees hired into this role will work in the New York City office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in New York City is $150,000 to 230,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We're SeekingQvest.US is seeking an experienced Technical Delivery Manager with a focus on Change Management to join our growing consulting practice. In this role, you will leverage your expertise in organizational change management best practices while leading technology and business consulting projects. These projects will range from implementing technology solutions to formulating organizational and process strategies to establishing PMOs. We are looking for an organized and driven leader who can motivate teams and directly contribute to our growth.What you'll do • Lead project teams through all core project phases, including project setup, requirements gathering, design, development, testing and deployment, • Use Organizational Change Management best practices and/or Lean Process improvement to set clients up for success, • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations, • Maintain strong client relationships while identifying opportunities beyond your current engagement, • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancementWhat you’ll bring, • 5-7+ years of project management experience, most of which with a large consulting company, • 2+ years managing process, organization, strategy, or SDLC/Implementation based projects, • 2+ years managing system implementations, • Experience with organizational change management (OCM) and/or Lean Process Improvement, • Experience managing teams through client facing activities such as requirements gathering, stakeholder workshops, and deliverable review/approval sessions, • Adept at building and managing to project plans and reporting status to internal teams and clients, • 5 years of experience with a consulting firm, • Bachelor's degree in business, psychology, computer science, engineering, marketing, MIS or other related fieldPreferred Experience, • Experience in Media & Entertainment and/or Consumer Products industries, • Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC)

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. Internship Program Overview: Our 2026 Summer Internship Program is a paid 10-week internship program, scheduled to begin on June 8, 2026. Interns are expected to work full-time throughout the summer. Summer interns will join an intern class consisting of undergraduate and graduate students to work on exciting projects in one of EDC's many dynamic departments. Summer Interns will also participate in training programs, networking events, and other professional development opportunities over the course of the program. Department Overview: NYCEDC's Management Information Systems (MIS) department seeks to align information systems & technology with the goals and objectives of the organization, dispenses technical services, and contributes to the strategic direction of NYCEDC. The department does this by keeping the infrastructure and environment in-step with technology and by integrating people, processes and tools while working with internal staff and external agencies to constantly promote collaboration and improve efficiency. MIS is responsible for planning, choosing, buying and installing the company's computer and information processing operations. MIS oversees the development of corporate standards, technology architecture, technology evaluation, manage vendor relations, align IT with the business and develop management information systems. Some upcoming projects and tasks will be creating images for laptops, creating reports for ticketing system, configuring AV set up for conference room equipment, & hands on experience troubleshooting hardware. Intern Responsibilities: • Configure, install, and troubleshoot network scanners and printers, • Provide support to users in all remote offices, • Research various technical problems and provide solutions to end-users and departmental staff, • Monitor Helpdesk calls and email messages and prioritize requests according to importance. Make sure all Helpdesk inquiries are answered in a timely fashion, • Provide basic support for hardware, software, and network access, • Track record of all hardware and software inventory, • Learn about Networking, Vlans, Audio/Video systems, Imaging, configuring hardware and supporting software., • Build data dictionary, assist in data analysis, & support master data management., • Help with data cleansing using SQL Queries & Excel tools., • Help with building library of system & process artifacts using Word, Excel, PowerPoint, Visio, Miro, etc. Qualifications & Requirements: • Preferred field(s) of study: Computer Information Systems, Computer Science, or related field, • Must be enrolled in an undergraduate or graduate degree program; recent graduates are also, • encouraged to apply, • Demonstrated enthusiasm for the mission of NYCEDC, • Demonstrated written, verbal, and analytical skills, • Demonstrated experience in using database and presentation tools, including Excel, PowerPoint, and Word, • Detail-oriented and organized, with the ability to multi-task and manage deadlines, • Ability to work in collaborative, cross-functional teams NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job Description PRIMARY FUNCTION/PURPOSE: As a System Engineer, specializing in Help Desk Support, this individual will be responsible for providing technical assistance and resolving IT-related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and Management Team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. The role requires strong technical expertise, problem-solving skills, and excellent communication abilities. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action. MINIMUM QUALIFICATIONS • Bachelor’s degree in computer science, Information Technology, or a related field, • 3+ years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred, • Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations, • Proven experience in providing technical support and troubleshooting IT issues, • Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications, • Familiarity with IT security concepts and best practices, • Excellent communication and interpersonal skills to interact with end-users and team members effectively, • Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail, • Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus, • Ability to offer high level desktop support in an enterprise environment, • Experience working in Social Services Sector either Government or Non-profit preferred, • Possess exceptional problem solving and interpersonal skills along with excellent organization skills, • The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment, • Ability to work independently with strong sense of focus, task oriented and nonjudgmental; Must have excellent written and oral communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly, • Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity, • Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution, • Provides support of Microsoft 365/Azure AD, • Provides system administration for Windows Server OS 2012 through 2019, Microsoft Active Directory 2016 Microsoft Active Directory 2016, or greater, • Install, configure, and update software applications, operating systems, and drivers on end-user devices, • Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions, • Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues, • Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency, • Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues, • Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime, • Responsible for assisting end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects, • Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications, • Traveling around NYC to program sites, often with equipment, • Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency, • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades, • Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, • Attend meetings, training, and conferences regarding changes in MIS technology to stay abreast of the latest developments and remain technically competent at all levels of data processing, • Other duties as assigned OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description We've partnered with an established property management company seeking a customer-focused Helpdesk/Systems Analyst to serve as the technical lifeline for their teams nationwide. In this essential support role, you'll be the go-to expert who keeps their operations running smoothly by resolving system issues, training users, and ensuring data accuracy across their ERP platform. What You'll Do • Manage helpdesk tickets and provide technical support to property and corporate teams across multiple locations, • Train new and existing staff on Yardi ERP, Microsoft Office, and third-party software applications, • Process accounts payable transactions, invoices, and internal billing with accuracy and attention to detail, • Collaborate with Accounts Payable and Revenue Control teams to maintain data integrity and reporting standards, • Complete monthly property reviews and GPR journal entries, • Yardi Voyager experience with knowledge of add-on modules (CRMIQ, PayScan, VendorCafé, SiteManager preferred), • Strong technical support background with helpdesk or user support experience, • Microsoft Office proficiency and familiarity with Adobe tools, • Basic accounting knowledge and experience with financial data processing, • Excellent communication skills with ability to train and guide users at all technical levels, • Customer service mindset with professional demeanor and problem-solving approach, • Bachelor's degree in Communications, MIS, Accounting, Marketing, or related field