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Job DescriptionFull Job Description:As a Personal Trainer at Fitness 19, we promote and deliver service that ensures clients receive one on one training, customized workout programs, nutritional advice, and motivation to assist clients in achieving their fitness goals. We are looking for energetic, educated, and enthusiastic Personal Trainers, reporting to the Personal Trainer Manager and Club Manager to join the Fitness19 team. This is a position great for candidates looking to make a significant impact in a growing and innovative organization. Primary Duties: • Trainers are responsible for actively promoting personal training programs and providing custom workout plans to members and existing clients., • Administer fitness evaluations, orientations, stretching, and personal training sessions., • Present personal training packages to prospective clients., • Establish and maintain a personal training client base according to company standards., • Provide a high level of personalized attention to members., • Maintain knowledge and/or participation in all club services, programs, and products., • Update and maintain the Personal Training client records., • Instruct and demonstrate to members on the proper use of equipment and exercise techniques, which may include operating equipment and dynamically moving weights., • Provide each member and potential member with the best quality customer service., • Adjust and operate all fitness equipment., • Attend Personal Training-related meetings., • Other duties as assigned. Certifications/Education Level and Requirements: • High School Diploma or GED required., • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification are recommended., • Certification from a nationally recognized personal training organization., • Bachelor's Degree or higher preferred., • Excellent verbal and written communication skills., • Organizational and follow-up skills., • Must be able to maintain a positive, professional, and customer service-oriented attitude at all times. Physical Qualifications: • Ability to work in the club office; move about the club floors and rooms; review, revise, and create club paperwork; communicate with employees, members, and the public., • Travel: Must be able to travel by car and possibly airplane., • Ability to access and operate club computer systems including prepare documents, entering data into the computer system, and reading reports from a computer database or email system., • Ability to help clients on and off of equipment and the ground., • Ability to lift heavy weights to assist members with the prescribed exercise program. Work Environment: • Ability to work a varied schedule to support the needs of the club, including occasional extended workdays, and weekends, and holidays may be required. Job Types: Full-time, Part-time. Pay: $17.07 - $30.00 per hour. Benefits: • 401(k)., • Flexible schedule. Schedule: • Monday to Friday., • Weekend availability. Supplemental Pay: • Bonus pay., • Commission pay. Education: • High school or equivalent (Preferred). Shift availability: • Day Shift (Preferred)., • Night Shift (Preferred). Work Location: One location.

Job Description We’re opening a one-of-a-kind San Francisco destination from visionary Dante Buckley—featuring an inventive, upscale entertainment venue in a truly unique setting. With two additional locations already in the works, and a total of four-unit outlet, this is an incredibly rare opportunity to step in early (starting January/February 2026) providing managerial oversight to multiple locations, and to help build something extraordinary. You’ll be at the center of a lively, late-night, and sophisticated club scene, bringing energy, leadership, and a passion for creating an unparalleled guest experience, ensuring efficiency, quality, and consistency—all while shaping an inviting vibe that guests will remember long after they leave. If you’re an ambitious hospitality professional eager to sharpen your management skills, lead with confidence, and grow into the next stage of your career, this Assistant General Manager role is the opportunity for you. Join us in shaping an exciting new San Francisco concept and take your place in a company that’s expanding and investing in its future leaders. Purpose of the Job: The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, ensuring exceptional guest experiences, operational efficiency, and compliance with California labor and safety regulations. This role balances hands-on leadership with administrative responsibilities, including staff development, scheduling, financial oversight, and vendor coordination. The AGM serves as a key leader in maintaining a positive workplace culture, upholding company standards, and driving the restaurant’s overall success. ABOUT YOU You’re a seasoned hospitality professional with at least 5 years of restaurant management experience and 2+ years as an Assistant General Manager or senior supervisory role. You thrive in a fast-paced, high-volume environment, balancing big-picture strategy with hands-on leadership. You’re motivated by creating exceptional guest experiences while keeping operations efficient, compliant, and financially strong. You’re organized, detail-oriented, and skilled at managing all aspects of restaurant operations—from scheduling and labor management to compliance, budgeting, and vendor relations. As a leader, you know how to motivate and develop a team, fostering professionalism, collaboration, and accountability at every level. Most importantly, you’re excited to play a key leadership role in helping shape a unique, upscale experience that’s expanding into multiple locations, while growing your own career alongside the company’s ambitious vision. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Leadership & Team Development • Lead by example, demonstrating professionalism, hospitality, and integrity in all interactions., • Supervise and support department leads and hourly staff to ensure operational efficiency and team cohesion., • Provide coaching, mentorship, and feedback to staff, encouraging growth and accountability., • Partner with the General Manager on recruiting, onboarding, performance management, and staff development. Operations & Guest Experience • Ensure smooth daily operations, maintaining a visible presence during peak hours., • Set and uphold service standards to deliver consistently excellent guest experiences., • Address guest concerns promptly, balancing empathy with adherence to company policies., • Oversee scheduling, labor management, and staff coverage to support both hospitality and compliance goals. Financial Oversight & Administration • Assist with budgeting, forecasting, and financial reporting., • Monitor costs and drive revenue through effective sales strategies and cost controls., • Review and approve invoices, track expenses, and maintain compliance with purchasing protocols., • Ensure accurate payroll processing, timekeeping, and adherence to wage and hour laws. Compliance & Workplace Standards • Enforce all California labor, wage, and safety regulations, including meal and rest break compliance., • Ensure a safe and healthy workplace by adhering to all OSHA and health code requirements., • Model and reinforce company policies around professionalism, equity, and inclusion., • Maintain confidentiality and exercise discretion in personnel and business matters. Collaboration & Communication • Act as a key partner to the General Manager, providing input on strategy and operations., • Communicate clearly and consistently with staff, department leads, and ownership., • Coordinate with outside vendors and service providers as needed to ensure successful operations., • Support company initiatives and contribute to long-term planning and brand development. Minimum Requirements • 5+ years of progressive experience in restaurant or hospitality management, with at least 2 years in an Assistant General Manager or senior supervisory role., • Proven ability to manage front-of-house operations in a high-volume, upscale dining environment., • Strong understanding of California labor laws, wage and hour compliance, scheduling, and workplace safety., • Must be 21 years of age or older., • Current California Food Handler’s Card (ServSafe or equivalent); ability to obtain additional certifications if required., • Demonstrated leadership skills, including team development, conflict resolution, and performance management., • Flexible schedule, including late nights, weekends, and holidays. Preferred Qualifications • Experience with P&L oversight, budgeting, and cost control., • Familiarity with point-of-sale (POS) systems (e.g., Toast, Aloha, Micros)., • Background in vendor relations, purchasing, and inventory management., • Track record of building and mentoring high-performing teams in a hospitality setting., • Strong guest service orientation with the ability to handle escalated concerns diplomatically., • Experience supporting multi-unit operations or new concept openings. Compliance Statement We are proud to be an equal opportunity employer. We believe our team is stronger when it reflects diverse backgrounds, perspectives, and experiences. We are committed to building an inclusive workplace where everyone feels respected, valued, and supported.

Job Description The Norwegian Club of San Francisco is a non-profit, private organization dedicated to promoting fellowship among the Norwegian-American community in the San Francisco Bay Area. We are actively seeking a reliable and welcoming wait staff member for our Thursday night dinners and occasional Saturday evening events. This position is perfect for a university student looking for a flexible job while pursuing his/her studies. Job Summary • Serves food to patrons in a dining establishment for members and its guests of a private membership club. General Accountabilities • Presents menu, answers questions, and makes suggestions regarding food., • Takes customer orders by writing them down or memorizing them., • Presents orders to the cooks on behalf of the patrons., • Serves customers their pre-ordered food., • Observes diners to respond to any additional requests and to determine when meal has been completed., • Clears or resets table at the end of each course., • Thanks patrons and kindly invites them back for future dining., • *The company reserves the right to add or change duties at any time., • Serves courses and clears dishware, • Assists the kitchen and service staff as needed to maintain presentation and timing to optimize guests dining experience, • Set up and break down the event dinner, • Serve appetizers and keep appetizers replenished for happy hour, • Correctly completes closing duties at the end of the evening Job Qualifications • Education: High school diploma or equivalent, • Experience: Some previous work-related skill, knowledge, or experience, • Bartending experience is a plus! Skills • Excellent verbal and written communication, • Active listening, • Service orientation, • Coordination, • Social perceptiveness General working hours • Dinners are every Thursday with expected working hours between 18:00 - 22:00 each week, • From time to time, staff is asked to arrive an hour or two earlier or stay an hour or two later if the club events are larger than normal., • From time to time the staff is asked to serve on special events for extra work with working hours between 4-6 hours for each event. Compensation • $23 per hourCompany DescriptionThe Norwegian Club of San Francisco is a non-profit, private organization dedicated to promoting fellowship among the Norwegian-American community in the San Francisco Bay Area.The Norwegian Club of San Francisco is a non-profit, private organization dedicated to promoting fellowship among the Norwegian-American community in the San Francisco Bay Area.

Job DescriptionDescription: DEPARTMENT: Development REPORTS TO: Senior Vice President of Development x Exempt Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. We are nationally recognized for the high-quality of our programs and comprehensive approach to serving youth. Whether you’re joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential. Position Purpose BGCSF is seeking an Individual Giving Manager (IGM) with a proven track record of implementing annual campaigns, securing financial support from individuals, and implementing donor-relations strategies. In partnership with other members of the development team and working under the direction of the SVP of Development and other department leaders, the IGM will implement our individual giving program to base donors. The IGM will be responsible for stewarding and cultivating relationships with certain existing donors, maintaining a list of prospective donors, and leading annual fund campaigns. The IGM is also responsible for executing a donor communication calendar and compelling copy for appeals, quarterly communications, and other solicitation and stewardship communications, working in partnership with the Director of Digital Marketing. This position will also provide regular analysis on individual giving results and areas of opportunity. The IGM plays an active role in event execution, particularly related to donor communications, donor registration, and donor experience. This position requires exceptional passion and drive for our work and a commitment to working in partnership with a variety of stakeholders. An ability to build relationships with donors and clearly communicate our mission is key. The ideal candidate will be proactive, self-directed, organized, and results-oriented. This position is full time and based out of our main office in San Francisco. This position is benefits eligible. Key Responsibilities • Using sound fundraising principles, steward, cultivate, and solicit a portfolio of ~150+ households, composed mainly of current $1,000-$5,000 donors as well as prospects capable of making a gift of this level or higher. For current donors, deploy a strategic focus on personal touchpoints to increase affinity, loyalty, and level of donation., • In partnership with the leadership team and President, support stewardship and pipeline meetings through strategy, tracking, and administrative support., • Working with the Director of Digital Marketing, manage the annual communications calendar, ensuring monthly and quarterly communications are developed and disseminated by the team appropriately. Ensure a strong development presence and customer service process on the website, in communications, and in social media., • Lead execution of BGCSF’s spring and year-end fundraising appeals, managing logistics, work with the Marketing team, and manage vendor relationships., • Plan and implement events and activities (tours, receptions, friend-raisers, etc.) for individual donors, using existing activities as appropriate., • Ensure best-in-class donor stewardship and customer service to all donors, including clear and timely tracking of all donor communications in CRM., • Provide regular qualitative and quantitative reporting and analysis to leadership, highlighting areas of concern and opportunities for growth., • Support signature events and other special fundraising events with duties as assigned and on-site participation on the night of the event (e.g., seating, check-in, wayfinding, etc). Solicits portfolio donors for event ticket purchases, sponsorships, auction purchases, and gifts to fund-a-need.Requirements: Qualifications • 3+ years of fund development experience, with an emphasis on individual giving or annual fund management, • A passion for fundraising and supporting youth from under-resourced communities, • A strong desire to learn and grow as a fundraising professional, • Attention to detail, strong organizational and time management skills; flexibility and a willingness to plug into various roles in the department when needed for team success., • Excellent written, oral, and presentation skills and experience in developing clear and concise funding proposals, • Ability to function effectively in a fast-paced environment, • Ability to work with the senior management team and Board members, • Be an advocate for people, culture, and belonging values and practices, • Previous experience with Salesforce/CRM databases is preferred, • Event planning experience is preferred, • Experience with MailChimp is preferred Physical Requirements • Must be able to lift 25 lbs., • Must be able to stand for at least 2 hours consecutively, • Must be able to sit at a computer workstation for long periods of time. Benefits • Comprehensive health benefits, including employer contribution, • 401K pre-tax program and 7% employer contribution after one year of service, • Employee Assistance Program (EAP), • Education assistance, • Pre-tax Transportation Savings Account, • Flexible Spending Account (FSA), • Generous Paid Time Off program, • Paid Holidays, • Life & Disability Insurance, • Professional development opportunities, • Free all-location West Coast Bay Club membership (for FT & PT after 90 days) Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. At BGCSF, our decisions are based on other factors and dependant on circumstances for each position. Depending on the need and requirement of the position, an individual could be hired at or near the entry level, mid - level or top of the range for their role and compensation. As such, a reasonable estimate of the current range is $65,000 to $80,000. Disclaimer The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. The organization has the discretion to relocate/reassign a person, as needed.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking a Senior Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Senior PM at Ordergroove, you'll shape product strategy for your area, partner with engineering and design to ship ambitious AI-powered experiences, and ensure we're building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to think strategically and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Drive the Merchant Growth Roadmap – Own a critical slice of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic thinking., • Ship AI-Powered Experiences – Help bring AI to life across merchant and subscriber experiences, agents that automate workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as a core capability, not a feature bolt-on., • Apply an Experience-First Lens – Bring a strong UI/UX sensibility to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a Visible Product Owner – Be the Product voice for your area with meaningful exposure to senior leadership. You'll earn trust across Product, Engineering, GTM, and Operations, and contribute to shaping strategy, prioritization, and how Product shows up across the company., • Contribute to Product Strategy & Direction – Help define and communicate a clear product vision for your area aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner closely with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 5+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of delivering measurable impact at scale on complex product surfaces., • Curiosity about and exposure to AI or ML-powered product experiences — interest in shipping agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $180,000 + equity.

Who are we We’re not just a locker provider. We’re the technology partner behind seamless live experiences. For visitors, attending a live experience, whether it is a festival, club night, stadium sports game, or theme park, it should be unforgettable for all the right reasons: convenience, safety, speed, and zero friction. At elockers, we deliver smart locker solutions for promoters, venues, and event organizers. Our technology ensures smooth operations, reduces queues, removes wardrobe stress, and improves the overall visitor journey. Founded in the Netherlands in 2017, we expanded across Europe and the UK before entering the US market. Today, we work with hundreds of partners across these regions. Trusted where experience matters most, our international team combines operational expertise with scalable technology to elevate both guest satisfaction and operational performance. The role As Sales Manager (US), you are responsible for expanding elockers’ presence across the United States. You identify new opportunities, build strong relationships with venue operators and event organizers, and drive the full sales cycle from first contact to closing. You will introduce our smart locker solutions to the live entertainment industry and help venues and promoters improve their visitor experience and operational efficiency. Working closely with marketing, operations, and product teams, you translate market needs into opportunities and play a key role in scaling our US business. Your responsibilities Identify and approach potential clients across the United States Build strong relationships and guide prospects through the full sales journey, from first demo to final onboarding and, in some cases, on-site support Negotiate and close deals with event organizers and venue owners or operators Ensure a smooth transition to our Operations team by accurately documenting client needs in our CRM system (Teamleader) Stay in touch with existing clients and support contract renewals when needed Represent elockers at relevant industry events, trade shows, and conferences Share valuable market insights and client feedback with internal teams Support the Operations team with both office-based and on-site assistance when needed Your profile Native-level English proficiency Proven track record in sales or business development, ideally in event tech, ticketing, SaaS, or cashless payment solutions Strong presentation, negotiation, and closing skills Self-starter mindset: you’re comfortable working independently in a remote-first environment Affinity with technology-driven solutions Familiarity with the nightlife, festival, stadium, or live entertainment industry is a strong plus What we offer A competitive base salary of $60,000 – $85,000 annually, depending on your level of experience Uncapped commission structure with strong earning potential Flexible paid time off (PTO) Full remote work with flexible hours and a high level of autonomy Laptop of your choice and a phone allowance or eSIM to stay connected wherever you work The opportunity to work with leading festivals, venues, and entertainment companies across the US and internationally A fast-paced, international scale-up environment where initiative, ownership, and growth are valued Short decision-making lines and the opportunity to make a real impact on the company’s growth Occasional team meetups and events in Amsterdam Your application has been successfully submitted! _

Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you’re motivated by a desire to solve problems and deliver groundbreaking insights and solutions you’ll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $140K OTE plus equity.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Principal PM at Ordergroove, you'll set product vision and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to define strategy and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap., • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on., • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart., • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces., • Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to lead through influence without direct authority., • Experience owning product strategy across multiple product areas or workstreams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We’re seeking an exceptional Group Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and merchant experience. This role is ideal for someone who loves to solve complex problems, leads through clarity, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Group Product Manager at Ordergroove, you’ll set product vision and strategy, lead and mentor Product Managers, elevate how we make product decisions, and ensure we’re building durable, extensible solutions that help brands move from transactional commerce to long-term customer relationships. You’ll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on leadership role for someone who can zoom out to define strategy and zoom in to unblock teams, sharpen execution, and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove’s value, defining how merchants get started, see value, and grow. You’ll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You’ll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans.Operate as a High-Impact, High-Visibility Product Leader – Serve as the Product leader for Merchant Growth with regular C-suite exposure and influence. You’ll earn trust across Product, Engineering, GTM, and Operations, level up the impact of two product teams, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Develop & Elevate Product Talent – Lead, coach, and grow Product Managers across interconnected areas, raising the bar on product discovery, experimentation, customer insight, and metrics-driven decision-making., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 7+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses; 3+ years in people leadership or cross-functional leadership roles., • Track record of owning strategy and delivering measurable impact at scale., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams., • Passion for mentoring and developing high-performing product talent., • Experience owning product strategy across multiple product areas or teams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $209,000 + equity.

Job DescriptionCompany Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Heritage Place Ghirardelli Square Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square. Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one-, two- and three-bedroom residences. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description We invite you to join the world of luxury hospitality at Fairmont Heritage Place, Ghirardelli Square, as our new Residence Services Supervisor. Reporting to the Operations Manager, the Residence Services Supervisor leads the day-to-day shift operations at Fairmont Heritage Place, Ghirardelli Square, while fostering a culture that “Makes Special Happen.” This role oversees the arrival, in-house, and departure experiences for owners and guests, and serves as a key leader in delivering exceptional, personalized service. The position also ensures compliance with governing documents, brand standards, and established operational procedures. Key Responsibilities • Consistently offer professional, friendly and engaging service to Owners and Guests, • Oversee day to day shift operations and act as MOD on the floor ensuring policies, procedures, and service standards are adhered to, • Work overnight shifts, including processing night audit and housekeeping opening/closing tasks as needed, • Communicate through briefings, emails, and meetings pertinent information to the shift and operation, • Conduct Residences inspections and property walk-throughs throughout shifts, • Responsible for emergency protocol and procedures as needed, • Process charges to guests for rental, groceries, and customer services, and owners and prepare back up for expense report, • Complete night audit functions, reconcile/verify revenues and payments posted. Reconcile credit card batches and settle. Review PM accounts and assist in clearing payments through Opera/Biller Genie and/or other 3rd party payment collection application. Generate, save and distribute daily financial/statistical reports., • Process charges to guests for rental, groceries, and customer services, and owners, • Manage service tracking logs inclusive of all requests, both pending and confirmed, • Train and develop Residence Services Team including Butler and Doorperson, • Develop and maintain strong guest and owners’ relationships to ensure guest loyalty and adhere to program controls and compliance with guest loyalty program, • Assist in monitoring and responding to Owner and Rental inbox throughout shift, • Check Owner Inventory (Owner Block) and make reservations adhering to Reservation Policies and Procedures., • Update Owner Binders as needed, including preferences, recovery notes, and any relevant owner-specific information., • Provide usage updates for Owners upon request, including reporting on Reciprocal bookings and Heritage Time usage., • Handle guest concerns including recovery and react quickly, logging and notifying proper area including follow up once resolved, • Assist in Valet tasks as needed, • Follow department policies, procedures and service standards, • Adhere to GDPR and PCI compliance, • Follow all Health & Safety Policies, • Complete other night audit tasks, projects and duties as assigned.Qualifications What will you bring to this role? • Previous Front Desk/Concierge experience, • Outstanding guest services skills and sophisticated verbal & written communication skills, • Valid drivers' license in good standing, • Computer literate in Microsoft Window applications, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, always remaining calm and courteous, • Embrace the Fairmont brand promise and luxury in your role and in all your interactions., • Foster an inclusive environment where every individual feels valued and respected, • Create an environment where colleagues are empowered, supported and recognized Physical Aspects of Position (include but are not limited to): • Frequent standing and walking throughout shift, • Occasional kneeling, pushing, pulling, lifting, • Occasional ascending or descending ladders, stairs and ramps, • Frequent standing and walking throughout shift Additional Information Starting hourly wage: $36.16 plus benefits Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. Additional benefits include complimentary dry‑cleaning services and access to property fitness center during non-peak hours. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Heritage Place Ghirardelli Square Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square. Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one-, two- and three-bedroom residences. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description We invite you to join the world of luxury hospitality at Fairmont Heritage Place, Ghirardelli Square, as our new Residence Services Supervisor. Reporting to the Operations Manager, the Residence Services Supervisor leads the day-to-day shift operations at Fairmont Heritage Place, Ghirardelli Square, while fostering a culture that “Makes Special Happen.” This role oversees the arrival, in-house, and departure experiences for owners and guests, and serves as a key leader in delivering exceptional, personalized service. The position also ensures compliance with governing documents, brand standards, and established operational procedures. Key Responsibilities • Consistently offer professional, friendly and engaging service to Owners and Guests, • Oversee day to day shift operations and act as MOD on the floor ensuring policies, procedures, and service standards are adhered to, • Work overnight shifts, including processing night audit and housekeeping opening/closing tasks as needed, • Communicate through briefings, emails, and meetings pertinent information to the shift and operation, • Conduct Residences inspections and property walk-throughs throughout shifts, • Responsible for emergency protocol and procedures as needed, • Process charges to guests for rental, groceries, and customer services, and owners and prepare back up for expense report, • Complete night audit functions, reconcile/verify revenues and payments posted. Reconcile credit card batches and settle. Review PM accounts and assist in clearing payments through Opera/Biller Genie and/or other 3rd party payment collection application. Generate, save and distribute daily financial/statistical reports., • Process charges to guests for rental, groceries, and customer services, and owners, • Manage service tracking logs inclusive of all requests, both pending and confirmed, • Train and develop Residence Services Team including Butler and Doorperson, • Develop and maintain strong guest and owners’ relationships to ensure guest loyalty and adhere to program controls and compliance with guest loyalty program, • Assist in monitoring and responding to Owner and Rental inbox throughout shift, • Check Owner Inventory (Owner Block) and make reservations adhering to Reservation Policies and Procedures., • Update Owner Binders as needed, including preferences, recovery notes, and any relevant owner-specific information., • Provide usage updates for Owners upon request, including reporting on Reciprocal bookings and Heritage Time usage., • Handle guest concerns including recovery and react quickly, logging and notifying proper area including follow up once resolved, • Assist in Valet tasks as needed, • Follow department policies, procedures and service standards, • Adhere to GDPR and PCI compliance, • Follow all Health & Safety Policies, • Complete other night audit tasks, projects and duties as assigned.Qualifications What will you bring to this role? • Previous Front Desk/Concierge experience, • Outstanding guest services skills and sophisticated verbal & written communication skills, • Valid drivers' license in good standing, • Computer literate in Microsoft Window applications, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs, always remaining calm and courteous, • Embrace the Fairmont brand promise and luxury in your role and in all your interactions., • Foster an inclusive environment where every individual feels valued and respected, • Create an environment where colleagues are empowered, supported and recognized Physical Aspects of Position (include but are not limited to): • Frequent standing and walking throughout shift, • Occasional kneeling, pushing, pulling, lifting, • Occasional ascending or descending ladders, stairs and ramps, • Frequent standing and walking throughout shift Additional Information Starting hourly wage: $36.16 plus overnight premium pay, plus benefits Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. Additional benefits include complimentary dry‑cleaning services and access to property fitness center during non-peak hours. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. All your information will be kept confidential according to EEO guidelines.

Job DescriptionWhat this is We opened a space. It’s not an office. It’s not a store. It’s a content engine + community hub + cultural node. We need someone who can turn it into a place people want access to. What you’ll do Run the room • Curate who shows up (founders, creators, builders), • Make it feel intentional within 10 seconds, • Connect people in real time Build recurring formats (supper club energy) • Small, curated nights (10–15 people max), • “You can only come if…” events (filters change weekly), • Off-menu experiences (unexpected, story-worthy), • Turn regulars into a tight inner circle Turn it into a content machine • Every night = content, • Capture moments, conversations, energy, • Feed distribution across IG, X, TikTok, Own the space (quietly) • Always clean, set, ready, • Manage vendors, resets, details, • Fix things before anyone notices What we’re looking for • You have taste (people, music, energy), • You’ve hosted things people actually show up to, • You understand internet culture, • You’re high ownership, low ego, • You notice everything and move fast What success looks like • The room is always full of the right people, • Events fill without promotion, • Content constantly comes out of the space, • People in SF say: “Have you been there?”