Non customer service jobs in Aurora, Colorado - Page 8Create job alerts

Job DescriptionSalary: $80,000+ Company Overview: Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: Are you an energetic, articulate individual with a unique approach to consultative selling of IT solutions? Your focus will be on our comprehensive solutions portfolio, including Product, Professional Service, and Managed Service offerings. In this role, you will drive sales and profitability objectives across a diverse segment of the market. You will maintain and strengthen client relationships, identify marketplace opportunities with a keen sense of charisma and persistence and prospect and engage new clients. If you have the ability to demonstrate a unique approach to consultative selling and are passionate about IT solutions, we would love to hear from you. Responsibilities: • Collaborate closely with clients to gain a thorough comprehension of their technological requirements and create custom solutions that meet their evolving requirements., • Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding customer Leverage experience in selling IT product and services to showcase the comprehensive benefits of Arctiq offerings., • Work in tandem with sales leadership to establish competitive price structures, manage deal registrations, administer rebates and promotions; ensure seamless communication of these strategies to both existing and potential clients., • Consistently evaluate and qualify new sales prospects, showcasing reliable sales forecasting abilities., • Forge and nurture robust relationships with Arctiqs key partners, maintaining a comprehensive understanding of their offerings, services, and unique initiatives within product and services., • Stay fully informed about Arctiqs service delivery capabilities and team expertise within modern technology solutions, ensuring accurate representation and alignment with client needs., • Craft and deliver comprehensive product and service proposals, quotes, and responses to RFPs, including managing contracts and product leases within the modern infrastructure, security, and platform engineering space., • Achieve and surpass monthly gross profit targets and quarterly Sales Quotas through strategic selling., • Undertake any additional responsibilities and tasks as assigned, drawing upon experience in modern technology solutions to drive success and innovation within the organization. Qualifications: • 5+ years of proven sales experience in the IT industry with strong product and services knowledge., • A track record of meeting or exceeding sales targets and quotas., • Strongunderstanding of modern technology trends, including infrastructure, cloud computing, and security., • Ability to discuss technical concepts with clients and provide insights into how Arctiq solutions align with their needs., • Experience in building and maintaining long-term relationships with clients., • Ability to understand client pain points, anticipate their needs, and provide proactive solutions and support., • Excellent verbal and written communication skills, with the ability to effectively present and explain complex technical concepts to both technical and non-technical audiences., • Strong negotiation and persuasion skills., • Ability to develop and implement strategic sales plans to achieve business objectives., • Identify new business opportunities, analyze market trends, and stay ahead of competitors in the modern technology space., • Work collaboratively with internal teams to ensure seamless execution of sales strategies and deliver exceptional customer experiences., • Highly motivated and results-oriented, with a focus on driving revenue growth and expanding market share., • Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities., • Stay updated with industry developments, competitor strategies, and emerging technologies. Leverage this knowledge to position Arctiq solutions effectively in the market. Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Job DescriptionSeeking Hawaii based Licensed Customer Service Rep! Compensation: $36K base pay plus bonus with total compensation up to $115K + per year At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here. • Casual work environment, • Family-owned, Customer-focused, • Denver Post Top Workplace, • Top 50 Family-Owned Business, • Best of Colorado Business, • Inc. 5000 Fastest-growing Private Company JOB SUMMARY The Licensed Customer Representative position is a licensed, entry level position designed to provide experience, training and development for NMLS licensed individuals who want to establish a career as a Mortgage Consultant. This is a great role to learn and then move into a Senior Loan Officer position WHAT YOU WILL BRING • Active NMLS Unique Identifier #, • Active Colorado mortgage license (Additional Licenses a plus), • Minimal to moderate Mortgage experience/knowledge, • Bilingual (Spanish/English) a PLUS, • High School degree, • Familiarity with CRM systems and practices, • Proficient in processing, servicing, auditing DUTIES AND RESPONSIBILITIES • Taking inbound customer calls to identify what the customer is looking to accomplish., • Completing outbound calls to customers to complete the application and move the file forward., • Taking a complete 1003 URLA Application, • Setting Appointments to review Pre-Qualification, • Following up with customers to ensure timely delivery to American Financing of all income and application documentation. Compensation: $36K base pay plus bonus with total compensation up to $115K + per year WHAT WE BRING • Medical, Dental, Vision, 401k, • Paid time off and sick days, • Paid holidays, • Long-term paid disability, • Paid maternity and bonding leave, • Full desk equipment provided American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.

Job Description About SRS Acquiom SRS Acquiom has built its reputation on shaking up the financial services technology world by redefining how complex M&A and loan agency transactions get done. Since 2007, we've been the partner dealmakers rely on for speed, precision, and less friction -supporting over 10,000 deals worth more than $1.7 trillion along the way. Our solutions start with human expertise and are powered by technology: virtual data rooms, document solicitation, escrow and payment administration, shareholder representation, and independent loan‑agency services like administrative and collateral agent support. Each service works seamlessly on its own, but when brought together by our expert team, they form an end‑to‑end system that helps even the most complex deals cross the finish line. We're equally committed to building careers as we are to building solutions. At SRS Acquiom, internal mobility isn't just a buzzword, it's part of how we grow. We invest in our people, creating opportunities to learn, stretch, and step into new roles as the business evolves. If you're looking for a company with entrepreneurial energy, a proven record of growth and innovation, and a culture that supports your next career move, we'd love to talk. A few benefits our employees enjoy • Day‑one coverage: medical, dental, and vision plans so you're protected from the start, • Employer‑paid life insurance, with the option to add extra coverage for peace of mind, • Employee Assistance Programs for confidential support when life gets complicated, • Discounted pet insurance (because furry family members count, too), • A fitness credit to back your health and wellness goals, • Pre‑tax plans for dependent care, transportation, and flexible spending Position Summary The Bank Reconciliation Analyst is responsible for performing accurate and timely reconciliations across multiple domestic and international bank accounts and currencies. This role performs detailed reconciliation analysis to ensure bank activity is properly recorded, discrepancies investigated and resolved while supporting strong financial controls and month‑end close processes. The ideal candidate is detail‑oriented, analytical, and comfortable working in a high‑volume, multi‑bank environment. The Bank Reconciliation Analyst plays a key role in ensuring data integrity, supporting internal and external reporting, and maintaining reliable documentation to support business continuity. Location: This position is fully remote within the Continental United States. Compensation: The salary range for this position is between $65k and $75k, depending on experience level. In-person visits to the Denver headquarters are required, on average, three times per year. Primary Responsibilities • Prepare daily, weekly, and monthly reconciliations for the Operations department across various financial institutions and currencies., • Reconcile transaction activity between bank statements and internal ledgers, identifying and resolving discrepancies in a timely manner., • Investigate reconciling items such as outstanding deposits, wires, ACH transactions, FX variances, bank fees, and timing differences., • Ensure reconciliations comply with internal controls, accounting policies, and audit requirements., • Maintain clear documentation and support for all reconciliations and adjustments., • Assist with month‑end and quarter‑end close, including preparation of journal entries related to cash and FX activity., • Identify opportunities to improve reconciliation processes, automation, and efficiency., • Support internal and external audits by providing reconciliation support and explanations., • Work with internal teams to ensure the data received meets all requirements and is reflected correctly in the system of record., • Manage bank relationships and respond to internal and external inquiries in accordance with our Customer Service standards., • 2–3 years of financial operations or analyst experience; bank reconciliations required., • Bachelor's degree in Accounting, Finance, or related field preferred, or equivalent experience., • Advanced Excel skills (formulas and analysis); VBA a plus., • Experience with complex ERP systems and designing effective workflows or workarounds., • Proven ability to work in cross‑functional, remote environments., • Strong operational risk awareness; able to manage critical timelines and meet tight deadlines., • M&A process knowledge a plus., • High attention to detail with a strong commitment to accuracy and confidentiality., • Proactive, analytical mindset; asks insightful questions and clarifies requirements., • Adaptable and able to manage competing priorities in a fast‑changing environment., • Requires the ability to sit for extended periods and occasionally lift files or office supplies., • Maintain flexible, and in some cases, non-traditional work hours when needed., • Occasional Travel for company events – less than three times per year. We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice. With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

Job DescriptionSalary: Starting at $35/HR. InPwr, Inc. is looking for experienced Licensed Field Service Electricians to join our dynamic team! We are an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, and Naples, FL. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we believe in building it better, focus on complex opportunities, and taking the electrical design to the next level, with licenses in over forty states and projects across the nation. We InPwr people through personal commitment, relentless dedication, and driving results together. Come Join our Team! Benefits: • Medical, Dental, Vision and Life Insurance 100% company paid for employees, • Paid vacation & holidays, • 401(k) company match, • 30-day paid sabbatical every 5 years of employment, • Stable employment with a growing company, • Highly competitive salary Essential Functions: • Working knowledge of the National Electrical Code and electrical theory., • Must have ability to adapt to various working environments and make decisions based on industry best practices., • Understand materials specific to various work environments for sight specific installations., • Proficient skills in reading project drawings, submittals, and layout., • Possess adaptive electrical construction skillset, • Develop, build, and maintain exceptional customer relationships through dedication, efficiency, and determination., • Assist InPwr Inc. management and customer with design changes to the original scope of work., • Work with InPwr Inc. management to estimate field change order work., • Track and document change order and time & material work., • Maintain up to date as-built drawings and assist CAD department with design changes., • Maintain flexible approach to onsite design changes Skills: • Positively identify color of wires., • Comprehends reading and drawing prints and schematics., • Bend conduit by hand with hand benders., • Must use all power tools, saws, threaders, wire tuggers, hydraulic benders, and knockout punches., • Capable of digging trenches, either by use of hand tools or power equipment., • Operate equipment, trenchers, backhoe, lift in safe manner., • Practices and comprehends safe work procedures per Company policy., • Operate two- (2) handed tools/ equipment cable cutters, hammer drills, compression tools, and jack hammers., • Operate company trucks with manual and automatic transmission., • Reads and interprets maps, instructional manuals, specifications, work site directions, blueprints, and written instructions., • Operate and work from mechanical personnel lifts (electrical or gas powered)., • Work on energized circuits and equipment with company management approval as outlined in Health and Safety Program. Training: • Complete Equipment Training, • Complete OSHA 30, • Complete all Safety Certifications Qualifications: • At least 18 years or older., • High School Diploma, GED, or equivalent., • Flexible to be able to work customer directed schedule when needed., • Strong safety record, • Detail and goal oriented, • Troubleshooting Skills, • Familiarity with electrical systems from 120/240 single phase through 480v three phase., • Data, fire alarm and control familiarity are a plus, • Excellent written and oral communication skills with a willingness to adapt to any situation., • Familiarity with technology and a willingness to learn and adapt to various ways of communicating with the customer, • Positive and Can Do! attitude, self-motivated, strong work ethic, and team player Commitment to continual personal and professional growth, • Candidates must have a valid Journeyman Electrician License. Working/ Environment/ Physical DemandsJob Requires working in all elements, depending on job location, time of year (heat, cold, rain, and snow). Must be able to utilize construction site sanitary facilities (Porta-Johns). Job requires employees to have personal tools with them at all times (waist tool belt as worn- weighs approximately 30 lbs.). Work from all types of ladders (step ladders up to 14, A frame ladders and all sizes of extension ladders and carry and relocate up to 12 step ladder by oneself.) • Must be able to bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach overhead., • Lift 51 pounds., • Constantly moving your feet., • Climb ladders (all types)., • Completing overhead work for full-day assignments., • Must be able to make transition from employee parking area or street into construction work areas and to gain access to all levels of building even if the only means of access is by OSHA approved site construction ladder or stairs still under construction but acceptable for use., • Possess good vision (normal or corrected)., • Responsible for securing tools and materials from storage areas to complete their assigned tasks., • While performing the duties of this job, the employee is regularly required to talk or listen. EEO, Drug Free Workplace Safety has always been our priority. Along with the usual protocols to protect our workforce, vendors, and business partners, weve implemented additional safety standards, specifically in response to minimizing the possibility of transmission of the COVID-19 virus. Along with CDC recommended guidelines associated with hand-sanitization and safe-distancing, weve established procedures to reduce exposure and susceptibility. These include providing personnel with appropriate PPE, limiting non-essential foot traffic, added cleaning protocols, and encouraging open lines of communication for feedback, questions, and concerns. Employment contingent upon successful completion of background investigation and drug screening. Smoke-free workplace. Drug-free work environment according to Federal Law. InPwr Inc is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status. Our hiring process includes drug & alcohol screening, E-verify, driving record, and background check. InPwr Inc. is an Equal Opportunity Employer and a Drug-Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit us at to apply online!

Job DescriptionSalary: $23-32.00 per hour Job Summary: This is a field service position. The Service Technician is responsible for maintaining, testing, and repairing residential and commercial burglar alarms, access control and other related equipment for ADS customers. The technician is expected to work independently and perform all work up to the ADS quality standards. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Alarm Detection Systems is an EEO employer. Essential Functions and Responsibilities: • Maintain, test, and repair residential and commercial burglar alarms, access control, and CCTV systems., • Responsible for the diagnosis and service of control panels, door contacts, motion detectors and all other equipment related to the customers account., • Responsible to instruct the customer in the proper use of their system., • Clearly document all service tickets., • Maintain the ADS company vehicle, inventory, cell phone, and ADS tools., • Communicate necessary information with the department manager, co-workers, and routers., • Follow safe work practices to ensure a safe work environment for themselves, co-workers, and customers., • Be prepared to work and drive in all types of weather conditions., • Responsible for night calls on a rotating schedule. The rotation schedule will vary based on the number of techs in the department in the rotation at any given time., • Responsible to read and follow all policies and procedures as outlined in the ADS Employee Handbook., • Responsible for onsite duties as assigned., • Must be punctual and adhere to attendance standards., • Adhere to all company policies and procedures., • Other duties as assigned by management. Education/Experience: • High school diploma or equivalent is required., • Technical/vocational degree or related experience is preferred., • 2 years minimum experience with electronic troubleshooting is required., • 2 years of basic electronics experience is required. Knowledge/Skills/Abilities: • Knowledge of Burglar, CCTV, Access Control equipment., • Ability to read and understand schematics., • Electronic troubleshooting using Digital and analog Volt/Ohm/Amp meter., • Troubleshooting skills; AC/DC voltages, field wiring, control panel diagnostics., • Basic computer skills, use of a laptop and Microsoft Office., • Customer Service skills., • Detail oriented with the ability to maintain accurate records., • Self-motivated and the ability to work independently. Licenses/Certifications: • Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation (Illinois employees only)., • Maintain a drivers license, maintain an insurable driving record, and be capable of driving on company assignments. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting, • Stand, • Walking, • Lifting up to 50 lbs unassisted, • Carrying up to 50 lbs unassisted, • Pushing up to 75 lbs, • Pulling, • Climbing, • Balancing, • Stooping, • Kneeling, • Crouching, • Crawling, • Reaching, • Handling/Grasping, • Fingering, • Feeling, • Talking, • Hearing, • Tasting/Smelling, • Near Vision, • Far Vision, • Depth Perception, • Visual Accommodation, • Color Vision, • Field of Vision, • Ability to use hand and power tools safely, • Ability to work overhead for extended periods of time, • Ability to climb ladders up to 40 ft, • Ability to drive long distances Environmental Conditions • Exposure to weather, • Electric shock, • Extreme heat, • Wet and/or humid, • Noise, • Vibration, • Toxic or caustic chemicals, • Explosives, • Radiant energy, • High, exposed places, • Atmospheric conditions, • Extreme cold, • Moving mechanical parts Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. Alarm Detection Systems, Inc. maintains a quiet, non-smoking office environment. May work in offices, factories, schools, retail stores, outdoor parking lots, hospitals, boiler rooms, basements, attics, chemical producers, distributors, residential homes, and apartment/condo buildings. Will be outside in all types of weather including heat, cold, rain, snow, and icy conditions Will drive company vehicle during the day and night conditions. Company Benefits: Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees: • Medical Insurance with multiple plan options, • Dental Insurance, • Vision Insurance, • Life Insurance, • Paid Parental Leave, • Company Vehicle, • Tool Allowance Program, • Company Cell Phone and Laptop, • Disability Coverage:, • Employer-paid Short-Term Disability, • Optional Long-Term Disability, • 401(k) Plan with tiered employer match, • Paid Time Off (PTO) starting at 3 weeks per year for employees, • Paid Holidays: 8 recognized holidays annually, • Pet Insurance Discount, • Employee Assistance Program (EAP), • Tuition Reimbursement, • Company-sponsored events (friends and family welcome!), • Continuous Professional Development Opportunities, • Employee & Friends/Family Discounts on security systems and monitoring services, • A fun, positive, and high-energy work environment Compensation: The starting pay range for the Service Technician is $23- $32 per hour, based on knowledge, skills, education, and experience. #ADS25

Job Description POSITION SUMMARY As a Comfort Advisor at To the T Plumbing & Heating, LLC, you will play a pivotal role in driving our residential HVAC sales. This consultative position involves engaging with homeowners to assess their heating and cooling needs, presenting tailored solutions, and guiding them through the decision-making process. Your expertise will ensure customers receive optimal comfort solutions while contributing to the company's growth and reputation for excellence. ABOUT THE COMPANY Founded in 2005, To the T Plumbing & Heating, LLC is a family-owned and operated business based in Thornton, Colorado. Established by Nate and Megan Trail, the company has grown from humble beginnings into a trusted household name, serving both residential and commercial clients across Northern Colorado. OBJECTIVES • Conduct thorough assessments of customers' homes to determine HVAC needs., • Develop and present personalized HVAC proposals that align with customer requirements and budget., • Maintain up-to-date knowledge of HVAC products, services, and industry trends to effectively educate customers., • Achieve and exceed sales targets through effective lead conversion and upselling strategies., • Build and maintain strong relationships with customers, ensuring a high level of satisfaction and fostering repeat business., • Work closely with installation and service teams to ensure seamless project execution and customer satisfaction., • Engage in timely follow-ups with potential and existing customers to address questions and close sales., • Accurately record all sales activities, customer interactions, and transactions in the CRM system., • Proven ability to close sales and meet targets in a competitive environment., • Excellent verbal and written communication skills to effectively convey information to customers and team members., • Strong commitment to providing exceptional customer service and addressing customer needs., • Familiarity with HVAC systems and the ability to explain technical concepts to non-technical customers., • Ability to identify issues and develop effective solutions promptly., • Efficient in managing time, scheduling appointments, and handling multiple tasks simultaneously., • Flexibility to adjust to changing customer needs and market conditions., • Uphold high ethical standards and honesty in all sales activities., • Work effectively with colleagues across departments to achieve common goals., • High school diploma or GED required; associate or bachelor's degree in business, marketing, or a related field preferred., • Minimum of 2 years in in-home sales, preferably within the HVAC industry. Proven track record of meeting or exceeding sales targets., • Valid driver's license with a clean driving record., • Ability to drive frequently to customer homes or job sites (often with a valid driver's license and clean driving record)., • Comfortable working in different environments (residential homes, sometimes attics, basements, or crawl spaces)., • May need to climb ladders, access attics, or crouch in crawlspaces during home assessments., • Ability to carry light equipment like tablets, notebooks, or small tools (generally less than 25 lbs)., • May spend extended periods standing, walking, or moving throughout a home or property during consultations., • Must have good visual acuity for reading documents, interpreting system data, and identifying home system components., • Good hearing to communicate clearly with clients in various home settings., • Should be able to work in various weather conditions (heat, cold, humidity), especially if walking around homes or checking outdoor HVAC units., • Capable of working evenings or weekends, depending on client schedules. COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce,To the T Plumbing & Heating recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. Job Posted by ApplicantPro

Job DescriptionDescription: About Tolin Mechanical Founded in 1948 in Denver, Colorado, Tolin Mechanical is a trusted HVAC contractor with locations across Colorado, Arizona, and the Mid-Atlantic. Our team is made up of skilled engineers, HVAC technicians, sales, operations, and support staff who take pride in delivering high-quality service. We provide centralized support from our Denver headquarters, so our field teams can focus on doing what they do best—solving problems and keeping clients comfortable. Learn more at General Description: We have an opening for a Maintenance Sales Representative at our Denver branch. This position requires an engaging and outgoing personality the enjoys winning. Candidates are requested to have a minimum of two years outside sales experience. Ideal candidates will also have a background in the HVAC, facility services industries, and/or property management. Responsibilities for Maintenance Sales Representative include: • Sales / Marketing, • Business Development, • Client Relationship Management, • Communication, • Technical Understanding, • Leadership Average Starting Salary: $60K - 85K Base pending work experience + Incentive Plan (paid out as a percentage of sales). Typical 1st year total compensation usually is in the $75K – 85K neighborhood with second year being in the $95k – 135k bracket pending activity and success. Uncapped commissions earning potential. Combined experience, education, skills and knowledge will be taken into consideration for any hiring offer. • Medical, Dental and Vision Plan, • Life insurance, • Long Term disability, • Flexible Spending Accounts, • 401K Plan, • Profit Sharing based on company performance, • Tuition Reimbursement, • Car allowance, • Company cell phone, • Gas card, • Paid Holidays, • PTO Requirements: Minimum Qualifications: • Over 18 years of age, • High School diploma or GED, • Minimum of 2 years outside sales experience, • Strong written and verbal English skills, • Associates or Bachelors degree preferred, • Background in HVAC, facility services industries, and/or property management, • Experience with business-to-business sales preferred, • Knowledge of the business environment in the Denver region, • Excellent interpersonal communication skills, • Demonstrated track record of rapport building, sales success, and customer satisfaction, • Strong degree of professionalism, • Prolonged periods sitting at a desk and working on a computer. Tolin Mechanical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation). Parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors, or any other status protected by federal, state, or local law. Equal Opportunity Employer, including disabled and veterans. Pursuant to Colorado’s Job Application Fairness Act, applicants providing certifications, transcripts, or other materials may redact information that identifies the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. If you need additional EEO information or resources, please visit

Job Description Mogl is seeking a Programmatic Associate to join our growing Client Services team. In this role, you will provide administrative and operational support while helping improve processes and client education initiatives across our Trading and Account Management teams. This is a hands-on opportunity to learn the foundation of programmatic advertising within a fast-paced startup environment. You will work closely with traders, account managers, and sales, gaining exposure to how each function operates and contributes to client success. Through training and shadowing all three roles, you will build the skills needed to grow into an Account Manager, Trader, or Sales position over time. WHO WE ARE: Mogl is the only purpose-built Certified Service Partner (reseller) for The Trade Desk. One of the fastest-growing companies in North America, Mogl delivers performance-driven consulting across the world’s leading media and data platforms. We are guided by a values-driven culture and powered by a team of curious, persistent, and selfless professionals who collaborate to achieve ambitious, measurable outcomes. Based in Denver, CO and consistently recognized as a Top Place to Work, Mogl provides meaningful opportunities where team members thrive through challenging and rewarding work. WHO YOU ARE: • You are ready to dive in and learn about the continuously evolving programmatic advertising landscape, • You want to work closely with our client services team to help support their books of business, • You are willing to take on administrative tasks and correspond with our vendors, • You’re eager to learn all facets of client services, • You work well with all team members and can be a liaison between the company and our clients, ensuring excellent customer service and client satisfaction, • Support the Client Services Team in onboarding new clients and maintaining existing books of business., • Work directly with the account management team in tasks including, but not limited to: coordinating meetings, project managing, assisting with answering ad hoc questions, support tickets, and creating business review PowerPoint decks., • Work directly with the trading team in tasks including, but not limited to: setting up campaigns in the The Trade Desk platform, pacing live campaigns, pulling & analyzing advanced reporting, forecasting, and creative trafficking., • Internal coordination and cross-functional projects with sales, business ops, and data & operations teams, such as customer handoffs and ad hoc reporting and data visualization needs, • Manage and upkeep client records in Salesforce, • Embrace and uphold Mogl’s Team Values; curiosity, selfless and persistent. WHY YOU WANT TO WORK AT MOGL:, • Build Something Meaningful – Be part of a fast-growing company where your work directly shapes our growth, culture, and impact., • Founder Access & Real Influence – Work closely with engaged founders and leaders who value ideas, initiative, and thoughtful decision-making., • High Ownership, High Trust – You will have autonomy to own your role, make decisions, and see your work make a quick impact., • People-First Culture – We invest in our people through learning & development, recognition, and experiences. Please note this role is only open to Denver-based employees. The role will be working from the office on Tuesdays and Thursdays in downtown Denver. The information below is provided for those hired in Colorado only. • The estimated Colorado-based pay range for this role is a base salary of $65,000, depending on experience. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience. All roles are eligible for the following benefits: • Health Care Insurance, • Company stipends for specific perks – Health & Wellness, Education, Home Office and Downtown Denver Parking, • 401k match after 1 year of employment with Mogl, • Flexible time off – we encourage at least three weeks a year, • Paid parental leave, • Flex Time between Christmas to New Year's Day, • 12 Paid Company Holidays To learn more about our benefits and perks, click HERE. At Mogl, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation, and related medical conditions), gender identity, or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. If you have a disability or particular need that requires accommodation at any point in the hiring process, please let our Director of People know. Powered by JazzHR cAtFHwxJec

Job DescriptionJob Title: Customer Service Representative Monday - Friday 430am - 1230pm Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job Description Aeroflow Health – Customer Account Representative – Urology – Remote Start date: 04/27/2026 Shift: Monday-Friday 9:00am - 6:00pm MT (11:00am - 8:00pm EST) Pay: $21/hour Aeroflow Health is taking the home health products and equipment industry by storm. We’ve created a better way of doing business that prioritizes our customers, our community, and our coworkers. We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you’re looking for a stable, ethical company in which to advance you won’t find an organization better equipped to help you meet your professional goals than Aeroflow Health. The Opportunity Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose – to provide great customer service to our new and current patients. As a customer account representative, you will focus on: Providing exceptional customer service to patients, healthcare professionals, and insurance companies. Your Primary Responsibilities We are currently seeking a Customer Account Representative. CAR is typically responsible for: • Handling a high-volume number of both incoming and outgoing phone calls daily, • Updating account information, such as: product needs, insurance, contact information, etc., • Calling doctor’s offices to follow up on necessary paperwork needed, • Reviewing paperwork received by a patient’s doctor, • Placing resupply orders for current patients that receive incontinence supplies and catheters, • Researching insurance payer requirements and understanding reimbursement procedures, • Troubleshooting equipment problems and offering product changes, • Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies., • Compliance is a condition of employment and is considered an element of job performance, • Maintain HIPAA/patient confidentiality, • Regular and reliable attendance as assigned by your schedule, • Excellent Customer Service Skills, • Ability to Think Critically, • Exceptional Organization, • High Level of Compassion, • Outstanding Written and Verbal Communication, • Willingness to Make Decisions Independently, • Ability to Contribute to a Team, • Must Be Adaptable and Willing to Learn, • High school diploma or GED equivalent, • 1 year of customer service experience preferred, • 1 year of call center experience preferred, • Excellent written and verbal communication skills, • Excellent critical thinking skills, • Excellent De-escalation skills, • Excellent active listening skills, • Ability to multitask – shifting between open applications as you speak with patients, • Ability to type 40+ words per minute with accuracy You might also have, but not required: • Knowledge with different types of insurance such as medicare, medicaid, and commercial plans We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: • Family Forward Certified, • Great Place to Work Certified, • Inc. 5000 Best Place to Work award winner, • HME Excellence Award Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification.

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job Description We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or dance instructor experience or none at all, you could have a successful future with us! If you love interacting with people, having fun, helping others, staying VERY active, and having control over what you earn, you will love a career with Fred Astaire! As a high energy, customer-focused instructor, you will conduct private and group dance classes throughout the week. You and your Fred Astaire team will help students to reach their personal dance goals through many different ways – from a single event to a lifelong journey of dance growth. You will have a unique honor to enhance people’s lives every day. You will meet and work closely with people from all walks of life which will give you a level of personal enrichment you could never experience in any other environment. We maintain regular studio hours throughout the week; however, we host many events that take place on some weekday evenings and some weekends as well which you will need and want to attend with your students. Who we are: Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance. We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN! Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories. Requirements Successful Dance Instructors: • Are self-motivated, enthusiastic and 100% passionate about dance., • Have outstanding customer service skills., • Understand what it takes to be successful and are willing to commit to the work., • Hold themselves accountable., • Are unselfish team players., • Eagerly accept coaching and feedback for improvement., • Have a positive outlook – cup is always half full., • Establish exceptional physical fitness/endurance levels to perform this role successfully. As a Fred Astaire Certified Dance instructor, you can expect us to provide you: • A high energy-fun filled work environment!, • A variety of activities to participate in and offer students such as group and private lessons, performances, parties and competitions., • The best initial and ongoing professional dance training in the country., • A robust and well-established dance curriculum and program to teach the students., • Access to top-level national dance coaches to help further your dance skills., • Expert training programs to develop both your dance and business skills., • Professional advancement at all management levels including studio ownership!, • Opportunities to compete and earn championship titles and prize money in both Pro and Pro-Am categories., • Beautiful venues to perform with another professional and with your students., • Salary commensurate with experience, • Multiple opportunities to earn bonuses., • Paid Dental Insurance, • Paid Vision Insurance, • Paid Health Insurance, • Paid Time Off, • Paid Holidays, • Paid Birthday & Anniversary Lunches, • Paid Training, • Continuing Education, • Health and Wellness Benefits,, • Flexible Trade Days, • Competitive Pay, • Opportunities for Growth.

Job Description The Director of Enterprise Partnerships is a mission-critical role responsible for building and scaling Andgo's partnerships function as a core growth engine. This role will own partner strategy and execution end to end, starting with Andgo's relationship with UKG and expanding into adjacent workforce management platforms, system integrators, and channel partners. This individual will operate as both a strategic builder and a hands-on operator. The role carries a growth target and is expected to drive measurable bookings through partner-sourced and partner- influenced opportunities. Close collaboration with Sales, Marketing, Product, and Customer Success is essential. What you'll be doingPartner Enablement and Management • Serve as the primary owner of Andgo's enterprise partnerships, beginning with UKG., • Build deep, trusted relationships with partner sales teams and leadership., • Drive joint sales alignment, account planning, and pipeline contribution., • Design and deliver partner enablement programs, including sales training and product.education., • Lead structured pipeline reviews and Quarterly Business Reviews with partners., • Track and report on partner performance metrics, including pipeline generation, revenue influence, and closed-won deals., • Collaborate with Marketing on partner-facing content, co-marketing initiatives, and user group engagement., • Identify and recommend strategic sponsorships, events, and workforce management user group opportunities.Partner Strategy and Recruitment, • Identify, qualify, and recruit high-impact enterprise and channel partners aligned with Andgo's target markets., • Define and execute a scalable partner strategy, including partner tiers, incentives, and success metrics., • Negotiate and finalize partnership agreements in collaboration with internal stakeholders., • Expand Andgo's partner ecosystem beyond initial anchor relationships as the business grows.Internal Collaboration and Operations, • Work closely with Sales leadership to ensure effective lead handoff and deal execution., • Partner with Product and Customer Success to align partner feedback with roadmap and delivery., • Act as the internal voice of the partner ecosystem across Go To Market functions.What success looks like, • Measurable partner-sourced and partner-influenced pipeline and revenue., • Strong enablement and adoption across partner sales teams., • Clear operating cadence for partner forecasting and reviews., • Expansion of Andgo's partner footprint within healthcare and enterprise workforce management.What you bring to the team, • 5 or more years of experience in enterprise partnerships, channel sales, partner management, or business development., • Experience in workforce management, healthcare SaaS, HR technology, or adjacent enterprise software., • Proven track record of driving revenue through indirect or partner-led channels., • Experience carrying or influencing a bookings or pipeline target., • Strong relationship-building, communication, and negotiation skills., • Ability to clearly articulate complex technical solutions to both technical and non-technical audiences., • Proficiency with CRM tools, preferably HubSpot., • Familiarity with Partner Relationship Management systems is a plus., • UKG experience is a plus but not required, broader workforce management industry experience is preferred., • Bachelor's degree or equivalent professional experience. Work with us! • Remote-Friendly: Work from anywhere in the United States or Canada., • Health & Dental Benefits: Comprehensive health and dental coverage., • Professional Development: Budget for professional development to help you grow in your career., • Vacation: 4 weeks of vacation to recharge and relax., • Statutory Holidays: 12 company-recognized statutory holidays each year., • Flex/Bonus Days: 2 additional flex days each year to use however you need., • Sick/Wellness Days: Unlimited paid sick and wellness days to support your health and wellbeing., • Flexible Hours: Flexible working hours to suit your lifestyle., • 10% Time: Opportunity to work on side projects of your choosing., • Home Office Setup: Budget to set up your home office., • Great Team: Collaborative and supportive team members. As a team we work best when we work closely together, and when ideas can be exchanged openly and honestly. We want our team to understand the "why" of the work they're doing, and how it fits into the overall picture of Andgo as a product and business. Andgo Culture The culture at Andgo Systems is by D.E.S.I.G.N. • Does the right thing. We are intentional in determining the right course of action. We do what's right, not what's easy, even when no one is looking., • Exhibits a growth mindset. Andgo is a growth company. We invest in ourselves and seek knowledge to achieve this growth. What got us here is not going to get us there., • Shows authentic self. We bring our whole selves to work. We have fun, support each other, and contribute positively to our shared culture. We are curious, not judgemental., • Innovate & iterate. We thoughtfully experiment and push the boundary, knowing that even when we 'fail' it moves us forward., • Good people help first. We add value to every interaction. We have a service-first mentality, whether it's helping a co-worker or a customer. We listen empathetically.

Job Description POSITION OVERVIEW FRONTSTEPS, the leader in HOA software, is seeking a highly motivated and tenacious Customer Support Tier II - Caliber specialist to join our team in Denver, CO. This is a career-track role for individuals who find genuine fulfillment in diagnosing and resolving backend platform functionality issues for our customers using our industry-leading Caliber Accounting platform. The core of this role is not writing code, but masterful problem resolution. You will be the "go-to" resource responsible for resolving backend product issues by expertly leveraging our internal knowledge base, established documentation, and collaborative team resources. We are looking for individuals who view customer support as a competitive sport—solving the problem quickly, documenting the outcome thoroughly, and moving on to the next challenge. Location: This is a full-time, in-office position based out of our Denver, CO headquarters. ESSENTIAL FUNCTIONS & RESOLUTION FOCUS • Promptly respond to and manage high-priority customer inquiries via phone, email, and chat platforms, focusing on resolving backend issues related to our accounting platform., • Systematically address client issues by gathering data, analyzing needs, researching resolutions using established documentation and internal knowledge, and selecting and implementing the best solution., • Triage, assign, and accurately escalate complex or unresolved cases to the appropriate engineering or product team members, providing flawless documentation of all troubleshooting steps., • Perform necessary data lookups for troubleshooting backend product issues (including basic SQL usage) to support resolution and regulatory compliance., • Submit detailed and accurate software bug documentation using our tracking system (e.g., Visual Studio Team Services ticket creation)., • Work closely with partner vendors and cross-functional teams to resolve integration issues and support the broader FRONTSTEPS product suite., • Actively create, update, and maintain internal and customer-facing training documentation and knowledge resources. Required Mindset: • Demonstrated competitive drive to quickly and thoroughly resolve complex customer issues rather than relying on others to fix the problem., • Excellent troubleshooting skills, specifically the ability to diagnose, document, and reproduce complex issues using internal documentation and the knowledge base as primary tools., • Ability to handle escalated cases with a high sense of urgency and relentless follow-through., • 3+ years in a Customer Service/Support setting for a Software-as-a-Service (SaaS) company. Prior experience supporting Accounting or Payments products is highly preferred., • Ability to think globally about different interacting systems and provide creative solutions to problems within established processes., • Strong writing skills and excellent phone etiquette to communicate complex technical information clearly to non-technical customers., • Comfortable supporting software both remotely and directly. Basic SQL proficiency is required to perform data lookups and troubleshooting; however, this is a support role, not an engineering role. Benefits for Full Time roles include the following: · Medical, Dental, and Vision · Company-sponsored Life Insurance · Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance · FSA/HSA · Paid Time Off · Sick Time · Paid covered employee parking · 401k match FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status. Powered by JazzHR DE10cBFhTw