Non profit public health jobs in Inglewood, California - Page 3Create job alerts

Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. The Position and Job Summary Serves as a Lead and a first point of escalation to the IT Support Team members. Provide technical support as well as help to resolve complex technical issues over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and network access while focusing on customer service. Stays ahead of the technology curve and educate team on the latest trends and changes of the supported technologies. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Diagnoses and resolves Level I/II technical issues related to laptops, desktops, Microsoft Office, Therefore (EDMS), Sandis, audio/video conferencing, RingCentral, VPN, Scrive, Adobe, Zoom, hardware, network connectivity, security and email systems. Provides additional support to the tech support team during periods of high call volume and increased ticket inflow., • Troubleshoot complex incidents and generates incident reports., • Ensures that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Ensures agents are complying with SLA standards., • Creates and reviews, knowledge articles and instructional videos to support users and team members. Conducts quality assurance on resolved tickets and generates analytics in Freshservice as needed., • Responds to security incidents, reviews logs, and act as the first escalation point of suspicious activity for the rest of the support team., • Monitors agent availability in the tech support call queue and in Freshservice, ensuring timely assignment and resolution of support tickets., • Provides support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the IT Operations team as necessary., • Act as liaison between Support team and IT Operations team to perform required server-based functions, such as updating/creating/modifying network printers, stop/start local server services, and others., • Develops proficiency in new technologies introduced at NLACRC to effectively troubleshoot issues and provide training to staff for ongoing support., • Participates in planning, training and deployment of special projects and meetings, including testing, implementation, and post-implementation support., • Act as a first level of escalation of network troubleshooting before escalating to the operations team., • Support the board meeting and the VAC meetings as needed., • Act as the primary administrator for the ticketing system., • Perform research and development activities within Freshservice based on guidance and team objectives, • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Must be able to work occasional nights, weekends, and holidays and be on-call to support on-call CSC’s and other emergencies. Must be able to travel between company locations., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description T.H.E. Health and Wellness Centers Position: Operations Manager DEPARTMENT: Medical Unit STATUS: Full-Time, Non-Exempt POSITION SUMMARY: The Operations Manager reports to the Chief Executive Officer. This position is responsible for the ongoing operation and management of clinic programs and support services; ensuring that the support services and programs meet and comply with regulatory agencies, program regulations and payer requirements. Essential Duties and Responsibilities: • Provide direct supervision and management of Registration and Financial Services, Information Technology, Care Programs, Patient Health Information, Facilities Maintenance and Community Education and Outreach Programs., • As a member of senior management, work with the CEO and other team members in the development of clinic services and programs, business plans and grants., • Supervise, mentor, and support staff, including counselors, nurses, administrative personnel, and other clinical team members. Conduct performance evaluations, facilitate professional development, and ensure staff are trained in evidence-based treatment modalities. Address staffing issues, including recruitment, retention, and team-building initiatives., • Ensure the program complies with state and federal regulations, as well as any accreditation standards. Oversee documentation and reporting requirements, including audits, licensing, and certification processes. Stay informed about changes in healthcare laws, regulations, and treatment methodologies that may impact the program., • Collaborate with clinical leadership to develop and enhance treatment protocols, ensuring that services remain evidence-based and client-centered. Monitor program performance metrics and identify areas for improvement. Lead quality improvement initiatives to enhance patient outcomes, satisfaction, and overall program efficiency., • Ensure that patients/clients are engaged throughout the treatment process, including admission, ongoing care, and discharge planning. Address and resolve client grievances or complaints in a professional and timely manner. · RN preferred, 5 years of Health Administration · 3 years of Non-profit or FQHC environment experience · Extensive Senior Management experience · Bachelor but Master’s preferred degree in business, public, nursing or health care administration, psychology or social work. · In-depth knowledge of addiction treatment services, clinical operations, and applicable healthcare regulations · Familiarity with electronic health records (EHR) and data management systems · Strong financial management and budget oversight experience · Excellent communication and interpersonal skills, with the ability to engage with clients, families, staff, and external stakeholder. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk or hear. The employee is occasionally required to use hands to handle, or feel objects, keyboard or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Company DescriptionT.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 50 years, we've provided high-quality, low cost healthcare and preventative education for all. We are an Equal Opportunity Employer.T.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 50 years, we've provided high-quality, low cost healthcare and preventative education for all.\r\n\r\nWe are an Equal Opportunity Employer.

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $23.83 - $25.08 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE SSVF Health Care Navigators connect Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care. SSVF health care navigators provide case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties. SSVF The VOALA health care navigator will act as a liaison between VOALA and the VA or community medical clinic and works with a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans. The SSVF Senior Health Care Navigator works closely with the Veteran’s assigned multidisciplinary team, including medical, nursing, and administrative specialists, and case management personnel. The SSVF health care navigator works within this team to provide timely, appropriate, Veteran centered care equitably. The SSVF health care navigator works collaboratively with the team and the Veteran to identify and address systems challenges for enhanced care coordination as needed. DUTIES AND RESPONSIBILITIES • Non-Clinical Assessment, • Assess clients for participation in various government benefit programs, the incumbent conducts assessments of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, family members, and significant others. The purpose of the assessment is to understand the Veteran’s situation, potential barriers to care, the causes, and the impact of such barriers on the Veteran’s ability to access and maintain health care services. Works with participants to develop Individual Needs and Services Plans (INSP) to navigate those governmental benefits programs., • Health Care Team and Veteran Communication, • Works closely with Veterans to assist them in communicating their preferences in care and personal health-related goals to facilitate shared decision making of the Veteran’s care., • Serves as a resource for education and support for Veterans and families and helps identify appropriate and credible resources and support tailored to the needs and desires of the Veteran., • Specialized Case Management and Care Coordination, • The incumbent provides comprehensive case management and care coordination across episodes of care, • Coordinates case conferences with residents, consults with service team, monitors progress of clients on Individual Needs and Services Plans (INSP), assists clients to meet the agreed upon goals., • Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate., • The SSVF Health Care Navigator serves as the subject matter expert on community resources related to the needs of the Veteran. The health care navigator collaborates with other providers in the ongoing reassessment of the Veteran’s health care needs. The health care navigator is responsible for educating the Veteran and caregiver of the available services and assisting them in establishing the appropriate referrals based on the Veteran’s preference., • Health Education, • Assists in identifying the Veteran and family's health education needs and provides education services and materials that match the health literacy level of the Veteran., • Interdisciplinary Collaboration, Coordination and Consultation, • To ensure the best possible care, the incumbent collaborates with other disciplines involved in providing care. The incumbent regularly consults with other team members and appropriately assesses and addresses the needs of the Veteran. The incumbent understands the different roles within the interdisciplinary team and acts within professional boundaries., • Administrative Duties and Systems Improvement, • The Senior Health care Navigator identifies systemic barriers within the organization, communicates with organizational leadership about these barriers, and works collaboratively to find viable solutions. The health care navigator assists in developing policy, procedures, and practice guidelines related to the specialty program using knowledge gained from research or best practices., • Develops positive workplace relationships with staff and peers by participation in professional development events and offering appropriate support while maintaining a high level of professionalism, • Participates in routine clinical supervision or consultation with Clinical Director, • Attend staff meetings, case conferences, required training to ensure continuum and quality of care., • Assist with training and education projects for staff, residents and community, • Serve as role model through positive, appropriate conduct and participation in agency events, • Non-Clinical Assessment, • Assess clients and develop Individual Needs and Services Plans; Assist clients preparing benefits applications, help remove barriers to full participation in aid programs, • Health Care Team and Veteran Communication, • Works closely with Veterans to assist them in communicating their preferences in care and personal health-related goals; Serves as a resource for education and support for Veterans and families; helps identify appropriate and credible resources and support tailored to the needs and desires of the Veteran., • Specialized Case Management and Care Coordination, • Coaching and Social Support – accompany participants to activities and services, • Coordinate Care and Case Management as part of team, connecting participants to appropriate services, • Advocacy for participants before other agencies/community settings, • Capacity Building – motivating participant progress, • Health Education, • Identifies needs and provides or assists in health education, • Interdisciplinary Collaboration, Coordination and Consultation, • Collaborates with other disciplines involved in providing care; understands the different roles within the interdisciplinary team and acts within professional boundaries., • Administrative Duties and Systems Improvement, • Assists in developing policy, procedures, and practice guidelines related to the specialty program using knowledge gained from research or best practices. REQUIREMENTS: • Bachelor’s Degree (Social Work, Public Health Administration, or related) OR, • Master’s Degree in related area preferred, • LCSW Preferred, • U.S. Veteran strongly preferred, • Existing relationships with VA or other community / veteran resource providers This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.