North star jobs in Boston, Massachusetts - Page 2Create job alerts

Job DescriptionGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in: • A foundation of shared values and reciprocal support, • A mindset of curiosity, learning, and growth We are looking for a highly motivated self-starter with a passion for improving access to mental healthcare resources. The Outreach Coordinator develops new referral relationships and supports ongoing existing relationships with established referring organizations. Referrals will stem from entities such as colleges and universities, primary care practices, specialists, community partners, private practice, health systems, clinics, etc. The Outreach Coordinator represents Rivia Mind in the market and will showcase knowledge of all applicable service offerings and attributes. This role will share feedback on market response to outreach messaging and provide insights on new referral sources. As part of our Growth team, the Outreach Coordinator will support efforts to help individuals and larger organizations understand the value of Rivia Mind and to establish and grow our referral volume from these entities. Responsibilities (70%) Referral Generation & Conversion: Proactively identify, engage, and secure new referrals through new and emerging referral partner organizations to drive growth. • Engage in frequent (average 10 per week) travel within assigned territory for onsite drop-ins to new, emerging, or existing referring organizations, onsite meetings, B2B, and B2C events., • Implement direct sales efforts, including cold calls (average 30 per week), targeted email campaigns (average 100 per week), and print materials delivered during onsite visits., • Participate in extended travel for territory roadshows, networking events, or conferences, as required (average 3-4 per quarter)., • Utilize data insights such as recent new referral sources, recent new patient location, etc., to identify new referral source opportunities and tailor sales messages to the respective audience., • Collaborate with the Marketing team to ensure the delivery of all digital and print materials to prospective partners, and outreach messaging is aligned with Rivia Mind's messaging framework., • Maintain accurate records in Salesforce CRM to track outreach efforts, onsite visits, and relationship status, noting potential for referral growth with detailed notes regarding referral process, patient mix, and strategic next steps., • Provide feedback and insights on outreach patterns and where opportunities exist or are lacking to inform the overall outreach strategy. Share findings and collaborate with peers to drive overall team growth and understanding., • Capitalize on organic provider referrals through outreach aimed at establishing a robust referral pipeline., • Prepare reports on referral lead generation, conversion rates, engagement, and outcomes to assess performance against territory goals., • Maintain consistent communication with referral partners to ensure ongoing engagement and satisfaction with at least quarterly, ideally monthly, check-ins either virtually or in-person., • Conduct routine onsite visits and meetings to strengthen relationships, address concerns, and offer tailored solutions., • Monitor partner feedback on the referral process and patient experience, promptly addressing any issues in coordination with Operations., • Develop customized strategies to enhance partnerships and foster long-term referral collaborations with individual providers while leveraging those relationships to open new referral relationships within an organization., • Provide weekly updates on new and existing referral relationships., • Actively participate in company-wide and departmental meetings., • Collaborate and engage with the Relationship Management team to share best practices, support team growth, and support conversations regarding outreach approach., • Promote a positive work culture that fosters collaboration, personal well-being, and self-improvement. Two to four years of experience developing and maintaining referral relationships in an outreach-related role - OR - prior Sales/Business Development Representative experience. • Excellent interpersonal skills include the ability to interact effectively and professionally with individuals at all levels, both internal and external., • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames., • Experience in finding prospective new referents, soliciting new business and closing on sales opportunities., • Proven track record of cold calling, outbound sales and CRM records management is required., • Salesforce Experience is a plus., • Extensive experience managing, analyzing, and reporting on various data attributes, • Ability to build & sustain genuine and impactful relationships, • Creative thinker with a strategic mindset and self-starter mentality, • Located within 25 miles of a major metropolis, • Comfortable working autonomously in a remote and multi-location environment, • Equipped with a valid driver's license in good standing, proof of acceptable auto insurance & a reliable vehicle to conduct site visits and attend certain events, • Exposure to or interest in developing expertise in university counseling centers, B2B, and/or B2C conversions, • Proficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company-wide platforms/software like Monday.com and EHR/EMR platforms when applicable), • Intermediate computer skills and technical aptitude required Benefits That Support You, Personally and Professionally At Rivia Mind, we know that providing exceptional care starts with caring for our team. That's why we offer a comprehensive, thoughtfully designed benefits package that supports your health, financial wellness, growth, and overall well-being—so you can thrive in work and life. Learn more here. • 3 weeks of front-loaded PTO + 9 paid holidays, • Annual office closure (Dec 25–Jan 1), • Annual Impact Days for volunteering or professional development, • 401(k) with employer match, • Referral bonus potential, • Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement, • Medical, dental, and vision insurance — with EAP and additional wellness programs, • Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options Compensation & Employment Details Total Compensation Potential: Up to $71,300 to $78,200 (Base + Bonus Base Pay Range: $62,000-$68,000 per year Pay Type: Salary Bonus Potential: Up to 15% Annually, Based on Quarterly Performance Metrics and paid out Quarterly Department: Relationship Management Reports To: Director of Outreach & Partner Success Supervisees: NONE Employment Status: Full Time Exemption Status: Exempt Work Schedule: Generally, within 8 am - 6 pm, Monday to Friday, with occasional flexibility depending on travel, conferences, etc. Remote with Travel - 1-2 days per week traveling, remaining days working remotely. Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Rivia Mind participates in E-Verify to confirm the identity and employment eligibility of newly hired employees. Right to Work Poster, and E-Verify Poster Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. About the Role Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company's growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You'll optimize existing products and create new solutions that redefine what's possible for our customers. As a Senior Engineer, you'll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You'll also act as a leader and mentor, and drive key technology decisions. Additionally, you'll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance. The New Products team drives Klaviyo's most ambitious innovations—creating and scaling the company's boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo's future through experimentation, creativity, and executional excellence. What We're Looking For • A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code., • 7+ years of experience in a software engineering role., • Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies., • Experience leading projects and being accountable for their outcomes., • Experience mentoring team members or driving initiatives that help the team learn new skills., • Experience conducting code reviews and running a robust testing cycle., • Experience working in agile, fast-paced environments., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Skills with Python and related technologies, • Skills with React and related technologies, • Experience developing digital marketing or customer data software solutions., • Experience with machine learning. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$148,000—$222,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. HYBRID in BOSTON At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. About the team Klaviyo's global Corporate IT organization — part of Global Technology Solutions (GTS) — is responsible for the systems, services, and foundations that power how Klaviyos work every day. We provide secure, scalable, and reliable technology to Klaviyos around the world, ensuring they have the tools, access, and support they need to do their best work. The Corporate IT leadership team owns the vision, strategy, and operations for our internal technology environment, including core infrastructure, identity and access, endpoint and office technology, collaboration platforms, and key enterprise applications. We partner closely with Engineering, Security, Risk & Trust, and business functions like Finance, People, and Legal to deliver a seamless, secure, and modern employee technology experience globally. What You'll Do As the Director, Corporate IT, you will lead the strategy and execution of Klaviyo's internal technology environment. You will be responsible for the end‑to‑end health of our corporate stack — from identity and endpoint management to collaboration tools, office technology, and core enterprise systems used across the company. You will define and drive the roadmap for Corporate IT, lead a multi‑disciplinary team of managers and senior ICs, and ensure our internal technology foundation is secure, reliable, compliant, and ready to scale. You'll partner with leaders across the business to support company growth, enable an AI‑native workforce, and continually improve the employee experience through automation, self‑service, and modern IT practices. Own the Corporate IT vision and roadmap • Define and maintain the multi‑year strategy for Klaviyo's corporate technology stack, covering infrastructure, identity and access, endpoint and office technology, collaboration, and enterprise applications., • Align Corporate IT initiatives with company‑level goals and the strategic plans of Finance, People, Legal, Security, and R&D, ensuring internal technology is a driver — not a constraint — for growth.Lead and develop a high‑performing Corporate IT organization, • Manage and mentor managers and senior technical leaders across Corporate IT domains, setting clear expectations around service ownership, reliability, and stakeholder partnership., • Build and evolve an organizational structure that scales globally, supports follow‑the‑sun operations, and creates strong career paths and succession planning within the team.Ensure reliability, security, and scalability of internal infrastructure, • Oversee the design, operation, and continuous improvement of our corporate infrastructure, including networks, office connectivity, identity platforms, device management, and shared services used by all Klaviyos., • Establish and mature IT service management practices (incident, problem, change, and request) that deliver predictable, measurable service quality and support a great employee experience.Drive enterprise applications and automation across the corporate stack, • Collaborate with functional technology leaders (e.g., G&A Systems, GTM Systems, AI & DevOps) to ensure Corporate IT provides secure foundations, integrations, and governance for key systems such as ERP, HRIS, collaboration, and ticketing., • Champion automation, self‑service, and workflow tooling for core IT processes like onboarding/offboarding, provisioning, access changes, and SaaS lifecycle management, reducing manual toil and cycle times.Support SOX, security, and compliance‑ready operations, • Own and continuously improve IT General Controls (ITGCs) and other critical technology controls that support SOX and regulatory requirements, in partnership with Security, Internal Audit, and Finance., • Ensure identity, access, and change management practices are auditable, well‑documented, and increasingly automated, with clear metrics and monitoring.Embed AI and data‑driven decision‑making in Corporate IT, • Partner with AI‑focused teams to safely and effectively adopt AI and automation within Corporate IT, including AIOps, intelligent service desk capabilities, knowledge management, and workflow orchestration., • Define and track KPIs for Corporate IT (e.g., availability, MTTR, SLA adherence, employee satisfaction, cost efficiency) and use them to inform prioritization, investments, and continuous improvement.Act as a strategic partner and communicator, • Serve as the primary technology partner for corporate functions on topics such as office build‑outs, hybrid work, new systems, and cross‑functional change initiatives., • Communicate clearly with executive stakeholders about trade‑offs, risks, and recommendations, and represent Corporate IT in leadership forums and, when appropriate, with the Board and external partners.Who You AreCorporate IT and technology leadership, • 12+ years of progressive experience in Corporate IT, enterprise systems, infrastructure/platform engineering, or related technology roles in modern, fast‑growing tech or SaaS companies., • 5+ years of experience leading managers and senior individual contributors across multiple IT domains (e.g., infrastructure, applications, service operations, endpoint and office technology)., • Demonstrated success owning end‑to‑end internal technology environments, including identity and access, device management, collaboration platforms, and core SaaS applications used company‑wide.Security, compliance, and controls, • Deep, practical experience with SOX IT General Controls (ITGCs) and/or other security and compliance frameworks, in close partnership with Security and Internal Audit., • Strong understanding of identity governance, change management, and access controls in a public‑company or similarly regulated environment., • Experience building and maturing processes and automation that keep environments compliant while enabling teams to move quickly.Technical and operational depth, • Strong foundation in IT infrastructure and enterprise IT concepts, such as cloud‑hosted corporate services, identity and access management, network and office connectivity, and endpoint management., • Familiarity with enterprise platforms such as Okta, Google Workspace, Freshservice or ServiceNow, Workday, Salesforce, and related tools commonly used to run a modern corporate environment., • Proven track record improving IT service reliability and efficiency through service management practices, observability, and automation.Leadership, influence, and change management, • Track record of building, leading, and developing high‑performing IT teams, including hiring, coaching, performance management, and creating an inclusive, growth‑oriented culture., • Demonstrated ability to operate as a strategic partner to senior leaders, translating business needs into technology strategies, roadmaps, and measurable outcomes., • Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non‑technical stakeholders and influence decision‑making at the executive level.Nice to have, • Experience leading Corporate IT or enterprise applications functions through significant scale‑up, transformation, or public‑company readiness., • Hands‑on background earlier in your career in infrastructure, enterprise applications, or IT operations, with comfort engaging in technical discussions when necessary., • Experience embedding AI and automation into IT operations and enterprise workflows (e.g., AIOps, intelligent routing, LLM‑powered knowledge and support)., • Familiarity with cost optimization and capacity planning for corporate technology environments, including license management and SaaS portfolio governance. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role We're looking for a systems-minded and customer-obsessed Senior Manager of Customer Success Operations to accelerate Klaviyo's Digital-first and At Scale engagement model. In this role, you'll partner closely with the Digital and At Scale Customer Success teams, as well as work with Product, Customer Education and Marketing to operationalize the tools, data, automation, and processes that help customers learn, adopt, and grow at scale. Working in close partnership with the GTM systems and Customer Success teams, you'll drive the operational engine behind digital and hybrid engagement models including lifecycle automation, AI-powered engagement, adoption/education enablement. If you thrive at the intersection of technology, data, and customer experience—and enjoy turning strategy into scalable, measurable outcomes—this role gives you the opportunity to shape how tens of thousands of customers experience Klaviyo. How You'll Make an Impact • Translate strategic digital CS goals into execution plans—including system changes, cross-functional alignment, and project management, • Help design and execute scalable lifecycle workflows, triggers, and automations that power onboarding, adoption, expansion, and ongoing customer success, • Operationalize digital customer lifecycle programs including triggered communications, in-app engagements, personalized guidance, and automated success plans, • Optimize the digital CS tech stack—including Gainsight CS/PX, automation tools, AI agents, LMS platforms, and community systems, • Lead change management efforts tied to digital transformation initiatives within the broader Customer Success organization, • Deploy AI-driven insights, nudges, and in-product guidance to accelerate customer engagement and reduce manual CS effort, • Collaborate with Community and Education teams to operationalize learning journeys, certifications, and peer-driven engagement, • 7+ years of experience in Customer Success Operations, Digital CS, or scaled CS programs within a B2B SaaS environment, • Hands-on expertise with Gainsight CS/PX and modern customer lifecycle automation tools; familiarity with LMS, community, and support platforms, • Experience designing automated journeys, workflows, and digital engagement programs, • Comfort working with AI-driven tooling (agents, copilots, rule logic) in customer-facing contexts, • Strong analytical skills, with experience building dashboards, KPIs, and insights using multi-source data, • Ability to influence cross-functional partners and translate strategy into clear operational plans, • Clear communication, strong project management, and a bias toward action and continuous improvement, • Bachelor's degree in Business, Operations, Information Systems, Analytics, or related field (or equivalent experience), • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$152,000—$228,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. The Partner Development Manager is responsible for spearheading the identification, acquisition, and onboarding of new Technology partners. This role is pivotal in building and expanding the company's partner ecosystem, focusing on strategic growth through new partnerships. The Partner Development Manager will collaborate closely with cross-functional teams to ensure that newly acquired partners are effectively integrated and set up for long-term success. Key Responsibilities: • New Partner Acquisition:, • Develop and execute a comprehensive strategy for acquiring new ISV partners, targeting high-potential markets and industry verticals., • Partner with the Ecosystem team to build a shared roadmap with target partners aligned to company strategy., • Identify and outbound potential ISV partners that align with the company's strategic objectives, technology stack contribution, and value proposition., • Strategic Engagement:, • Build a robust pipeline of prospective ISV partners through outbound messaging, networking, market research, and participation in industry events., • Represent the company at conferences, trade shows, and other industry events to identify and engage with potential partners., • Leverage data and market insights to prioritize and target the most promising ISV opportunities., • End-to-End Acquisition:, • Determine when a partner can be supported with our standard program or when custom commercials or terms are required., • Diligence partnership feasibility (ie. app marketplace, public APIs, partner program), • Negotiate commercial and marketing commitments of new partner agreement in collaboration with Legal & Finance, • Create business cases & financial models when required with the support of Finance., • Shepard the partnership review process through product, legal & finance approvals, • Onboarding & Integration:, • Oversee the onboarding process for new ISV partners, ensuring a smooth and efficient integration into the company's ecosystem., • Work closely with technical teams to facilitate the integration with Klaviyo., • Develop resources / documentation to create awareness of the value of the new partnership., • Partner with Product Marketing / Ecosystem Marketing on all partnerships or integration launch activities, • Performance Monitoring & Optimization:, • Track and analyze the performance of newly acquired partners, using key metrics to assess integration success and business impact., • Provide regular feedback to partners and internal stakeholders, identifying areas for improvement of the program, • Excellent communication, presentation, and negotiation skills, with a strong ability to close deals with new partners., • Strategic mindset with the ability to identify and capitalize on new partnership opportunities., • Strong project and time management skills, capable of handling multiple acquisition initiatives simultaneously and cross-functional responsibilities, • Technical acumen with the ability to understand and communicate technical requirements to partners., • Results-driven, with a focus on achieving acquisition and integration targets.Key Competencies:, • Strategic Sales Acumen: Ability to drive new partner acquisition and develop strategies for long-term growth., • Relationship Building: Strong ability to initiate and nurture relationships with new partners., • Technical Understanding: Knowledge of technical integration processes and software development practices., • Analytical Skills: Ability to analyze data and market trends to inform partner acquisition strategies. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$152,000—$228,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Why you should join the Mobile App Growth team The Mobile App Growth team, a diverse group of accomplished engineers, focuses extensively on developing new, greenfield projects within the mobile application domain. Their work is cross-functional, spanning various mobile platforms, and includes developing full-stack solutions to support product features exposed to mobile users via our SDKs. Over the past year, the Mobile App Growth team at Klaviyo has introduced new mobile-first features (like geofencing and in-app forms) and enhanced Klaviyo's mobile integration offerings. This expansion has augmented the scope of the team's responsibilities. With new products to cultivate and integrations to support, the team requires a highly capable software engineer to help manage the increasing demands within Klaviyo's mobile ecosystem. This engineer will contribute to the expansion and maintenance of the team's mobile SDK offerings, furthering current product features and extending Klaviyo's reach beyond traditional email marketing into comprehensive mobile engagement. How You'll Make an Impact • You will be a core member of the Mobile App Growth team, working on impactful mobile experiences making mobile integrations a core pillar of Klaviyo's offerings, • Work closely with product to provide the best experience for our customers., • Take ownership of projects from inception to release., • Work across different mobile technologies, • Work in the Django framework to help build out a pipeline for rendered mobile experiences. Who you are Deep experience modern mobile development (either Android, iOS or cross-platform experience) • Open to working with different technologies: Python, React, AWS, GoLang (prior experience not required but nice to have), • Have a proven track record of leading projects and collaborating well with the wider team, • Experience working with mobile webviews and location services., • Comfortable leveraging AI technologies effectively in personal contributions., • Self-starter - As the member of the team, we are looking for someone who can bring with them expertise in mobile development., • Adaptability - We will be working not just in native SDKs but also backend and frontend Klaviyo stacks, dev tooling and possible expansion into tertiary SDKs in the future., • Ambition - We are looking for people that can take an idea and have the ambition to headline it in the future., • Learning - To be always learning is a core value at Klaviyo and this role will require someone excited to learn new technologies and expose themselves to new approaches Technologies We Use (not exhaustive) • iOS (Swift), • Android (Kotlin), • React Native, • Flutter, • React, TypeScript, Redux, • Python, Django, • MySQL, Redis, DynamoDB, • AWS (EC2, RDS, Aurora), Terraform We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As the Senior Director of G&A Systems, you will be the strategic technology executive responsible for maturing and scaling the systems that form Klaviyo's corporate backbone. Reporting to the CIO, you will own the definitive technology vision and roadmap for our Finance, People, and Legal organizations. In this critical "leader of leaders" role, you will orchestrate a team of technology leaders to build a world-class, globally scalable, and compliant foundation. Your leadership will be instrumental in enabling Klaviyo's continued growth by ensuring our most vital corporate operations are efficient, automated, auditable, and secure. What You'll Do • Own the G&A Technology Vision and Roadmap: Define and own the multi-year technology strategy for all General & Administrative functions, ensuring tight alignment with the CFO, Chief People Officer, and General Counsel's strategic objectives and the company's financial plan.Own the enterprise application strategy, guiding platform decisions, process optimization and automation at scale., • Lead a Team of Leaders: Lead, coach, and develop a high-performing organization, including a team of managers, engineers and architects. Set a high bar for strategic thinking, operational rigor, and proactive business partnership., • Master the application systems Core: Provide strategic oversight for the entire financial and people systems landscape, including our ERP (Netsuite), Procure-to-Pay (Coupa), revenue systems and Treasury platforms. Ensure these systems are optimized for global scale and public company reporting demands., • Build a World-Class People & Legal Stack: Drive the forward-looking strategy for our People technology (Workday HCM, talent acquisition, total rewards) and Legal technology (contract lifecycle management, equity management) to create a best-in-class employee experience., • Champion SOX Compliance and Data Integrity: Own the design, implementation, and operation of IT General Controls (ITGCs) for SOX compliance. Partner with Internal Audit and external auditors to ensure our systems and processes are auditable and secure., • Drive key initiatives: Relentlessly pursue efficiency and scalability by automating core business processes, including procure-to-pay, record-to-report, and hire-to-retire, freeing up our G&A teams to focus on higher-value work. Be an AI champion and change-agent within the organization to help our partners adopt best practices., • Manage the G&A Portfolio: Assume full ownership of the G&A systems portfolio, including strategic planning, budget management, resource allocation, and executive-level vendor management to maximize ROI. Required Qualifications: • 12+ years of progressive experience in enterprise systems or corporate IT, with proven success leading systems to support G&A functions in modern, fast-growing tech/SaaS companies, • A systems thinker who sees the big picture but also understands the operational and technical details to get there., • A trusted advisor and empathetic partner to the business functional leaders with the ability to translate business needs into systems solutions.., • 5+ years of experience in a "leader of leaders" role, with a demonstrated ability to manage and develop other managers., • Extensive domain expertise in technology strategy for both Finance and HR within a global, public company., • Deep, practical experience with SOX IT General Controls (ITGCs) and a history of successful partnerships with internal and external audit teams., • Proven track record owning and delivering multiple large-scale system implementations (e.g., ERP, HCM) from business case through to adoption and value realization., • Deep architectural knowledge of Netsuite/Oracle ERP and Workday HCM is strongly preferred., • Experience with modern Legal and Compliance technology platforms (e.g., Ironclad, OneTrust)., • Experience leading technology integration and business process harmonization for M&A., • An MBA or other relevant advanced degree. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$212,000—$318,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Team Overview The Integrations team is responsible for building and maintaining Klaviyo's integrations to a variety of 3rd party vendors. These vendors can be grouped across a number of industries such as ecommerce, point of sale, payment processing, advertising, and fundraising. In order to enable our customers to integrate with these different vendors we provide easy-to-use interfaces that guide our customers through the setup and management of an integration. Behind the scenes, we use a variety of pipelines to process data flowing to and from these vendors at scale. We collaborate closely with internal stakeholders and have substantial exposure to Klaviyo's customers, including businesses, partners, and third-party developers. How you'll make an impact The Integrations team operates at the intersection of distributed systems, software architecture data mapping & pipelining, scalability, and reliability. As a Software Engineer, you will help us build thousands of integrations across various verticals in a fast, flexible, efficient, and maintainable way, resulting in world class customer and developer experiences. Critical components of the Integrations space include Klaviyo's V3 APIs, 3rd party vendor's APIs, inbound and outbound data pipelines, and data mapping and transformation. You will have an opportunity to learn our existing end-to-end integration workflow and help scale it up to support the next evolution of Klaivyo's growth into several verticals beyond e-commerce. You'll work closely with a team of talented software engineers, data scientists, product managers, and UX/UI designers who are eager to make the process of integrating with Klaviyo fast, efficient, and seamless. Your skills as a software engineer, outside-the-box thinking, and execution will help shape Klaviyo's trajectory for the next decade. Who you are • You are passionate about building software effectively and for the long-term., • You have 4+ years of hands-on software development experience creating and maintaining highly available, full-stack SaaS products at scale., • Bachelor's degree or equivalent., • A good understanding of the Integrations technical space - 3rd party APIs, authentication, storage, and data pipelines., • You have an in-depth understanding of commonly used web architecture design patterns when it comes to highly scalable systems., • You have been a successful interface between the team and the rest of your product area. You have been responsible for owning and delivering projects or features of projects including design, development, and deployment., • You possess excellent verbal and written communication skills. Through effective proactive communication and planning, you keep your team up to date on project progress and any blockers or delays., • You like to question convention, proactively find ways to innovate, and are intrinsically motivated to drive incremental improvements that deliver value to the business., • You like working on small, autonomous agile teams. Enjoy shipping code early and often in an agile fashion, pairing with product management, business stakeholders, and other engineers to craft better software., • You have a good understanding of popular AI tools (ChatGPT, Claude Code, Cursor, Gemini, etc.) and know how to use them effectively in your own day-to-day workflow to increase coding and productivity efficiency., • You enjoy working with new technologies ranging from the frontend to backend, and are particularly passionate and an expert in various tech stacks., • Ability to dig into performance and scalability issues to drive breakthrough solutions-- whether it's a slow loading UI or too many clicks in a workflow, a database query timing out, or a queue that just won't drain., • You like creating, teaching, and improving shared engineering processes., • You are successfully able to estimate and manage project timelines and risks to ensure the team will be in a position to deliver on its commitments., • You are proficient in writing technical specifications and documents based on product feature specifications provided by the Product team, and are adept at breaking down and articulating complex technical concepts in a clear and concise manner., • You are capable of leading discussions and presentations to ensure alignment on architectural decisions, promoting transparency, and facilitating a shared understanding across teams., • Highly collaborative, ambitious, and ability to champion ideas based on merit. At the same time, being humble enough to recognize your own areas of improvements and open to feedback and continuous learning., • Have an opportunity to make a major impact on the direction and priorities of the Integrations team - wholly owning features that 160,000+ customers rely on daily to reach 4B+ consumers to drive their business forward., • Be responsible for the mission, technical direction and operations of projects that have immediate impact., • Responsible for building and managing Klaviyo's integrations, integration settings pages, API services that communicate with 3rd-party vendor APIs, data transformation of data flowing between Klaviyo and the 3rd-party vendors, as well as wiring up the API Services into a number of data pipelines., • Helping architect and design robust and high performance data processing and storage systems to serve different internal and external use cases., • Build prototypes, establishes design patterns, consults with domain experts and otherwise wors to ensure a team's successful delivery of technical solutions., • Contribute to the Klaviyo R&D team as a subject matter expert in multiple areas., • Provide quality PR reviews for our code-owned areas of the application., • Lead by example and help improve engineering processes and workflows within the Integrations space as well in the wider engineering community. Tech Stack: Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). New hires come to Klaviyo from a number of disciplines with experience in a variety of languages and tech stacks. Here is our primary tech stack: • Python / Django, • Typescript / React, • MySQL / Redis / Memcached, • RabbitMQ / Celery / Apache Kafka / Apache Pulsar, • Kubernetes Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$120,000—$180,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Why You Should Join the Editors Team: The Editors team is responsible for building common reusable components for the message editor. This team powers all the editors at Klaviyo. This team focuses on building intuitive and powerful interfaces to create highly customizable and dynamic content ranging from product feeds, real time event data, and more. This product area is core to Klaviyo's continued success. As a Software Engineer II on the team, you'll play a key role in designing and building scalable systems that power our editor experiences across all the editors. Partnering closely with product managers and technical product owners, you'll help define scope, translate ideas into practical implementations, and build intuitive editing tools that delight our users. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team's central role in Klaviyo's product. Over the past year, our team has enhanced the editor interfaces with impactful features that our customers love—and they're eager to see that same power brought to other mobile experiences. Looking ahead, we'll be investing in new editor blocks, a personalization builder, in-canvas editing, and content generation powered by AI. You'll contribute directly to these efforts, helping Klaviyo extend its best-in-class editing tools across platforms. How You Will Make a Difference: • You will be a core member of the Editors team, working on impactful customer-facing features that will make our product the best in the industry., • You will work on creating easy-to-use editors that are highly performant., • Experienced in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices., • Has a track record of delivering and shipping work powered by or accelerated through AI., • 3+ years of experience in a software engineering role, • Proficient in Python and Django (or similar backend technologies), and comfortable working across large codebases and multiple layers of the stack., • Familiar with automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest)., • Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success., • You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others., • Proven track record of leading complex, multi-quarter projects involving cross-team collaboration., • You know when to reach for tools like queues, caches, CDNs, and web workers to solve performance and scaling challenges., • React, TypeScript, Redux, • Python, Django, • MySQL, RabbitMQ, Redis, ProxySQL We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionTransforming the lives of those affected by severe mental illnessAt Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive.Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including Mass General Brigham, NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale.The Team:At Amae we are a collective of providers on a mission to create a radically different patient-first behavioral health care model that truly transforms patient's lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of clinicians, operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. We're Hiring! We are hiring a Licensed Mental Health Therapist to join our team onsite at our new Boston, MA clinic opening soon. You'll work as part of an interdisciplinary team committed to delivering personalized, compassionate, and high-quality care for individuals with SMI. The Opportunity:As a Mental Health Therapist at Amae you will play an integral role in our collective mission to become the center of excellence for SMI care. In alignment with Amae's holistic wrap-around care model, you will support a panel of our complex members through individual and group therapy sessions, while also providing psychoeducation and support to patients' families. Working within a collaborative and shared decision making model, you will have the opportunity to partner with clinical staff, peer specialists, primary care providers and community partners. A patient advocate, you will help members navigate the health and social services systems in Boston, connecting patients to resources and the community. Rooted in trust and rapport, you will initiate, establish and maintain relationships not only with patients, but also with families, as you care for members of Amae Health. About you:A clinician who thrives at the intersection of clinical best practice, innovative care models and the latest technology, caring for complex patients is your north star. You take a person-centered approach to your work, deliver evidence-based interventions and practice measurement-based care. If you are excited to work side by side with a dedicated, compassionate interdisciplinary team who are building the center of excellence for SMI care, we would love to hear from you! What you will work on: • Provide individual and group therapy to a panel of complex SMI patients, • Provide continuous, regular support as patients navigate recovery, both in person and on occasion, virtually, • Deliver evidence-based care in a holistic, wrap-around care model, • Collaborate with patient care teams and with behavioral health providers to ensure an integrated, cohesive approach to care, • Address medical needs to mitigate negative impacts of various social determinants of health, • Provide consultation to therapists on the treatment team, which may include licensed therapists as well as trainees, as well as assisting with program development.What you'll have:, • Active Licensed Psychologist in Massachusetts, with active NPI and Medicaid/Medicare enrollment required., • Thrives in a collaborative team environment and establishes positive relationships with other medical professionals, • Experience and interest in working with adults and at least 1 year of experience working with patients with severe mental illness, • Experience in evidence-based interventions, including CBT, DBT, or MI, • Ability to navigate challenging situations with professionalism, • Thorough understanding of confidentiality and appropriate documentation standards, • Technologically savvy, with the ability to learn and navigate new tools and technologies, • Highly organized with the ability to work autonomously, • Possess strong listening skills and excellent verbal communication capabilitiesWhat We Provide:, • Health Insurance: Comprehensive medical, dental & vision plans, • Employee Assistance Program, • 401(k), • FSA & HSA savings programs, • Short & long-term disability, • Pre-tax commuter assistance program, • Paid time off, • Parental Leave - 12 weeks for birth and non birth parent, • 11 company holidays, • DEA/License/Certification reimbursement Base salary range for this role is $80,000 - $105,000 per year based on a full-time schedule. Actual compensation packages are based on several factors that are unique to each candidate and it is not typical for an individual to be hired at or near the top of the range. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications, degrees, licensures, and specific work location. More About Amae:'Amae', pronounced 'Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we're building.We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided.Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. As a hands‑on principal for compute, networking, storage, runtimes (e.g., Kubernetes), CI/CD, and observability, you'll architect the service platform that lets teams ship fast and safely. IC role—no direct reports—you lead via design, code, and incident excellence, setting technical standards and SLOs for platform services. What You'll Do • Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines; ship golden paths and IaC modules., • Define platform SLOs; use error budgets to guide reliability vs. velocity trade‑offs; drive incident learning and readiness reviews., • Improve developer velocity (build/deploy times, flaky tests, local dev ergonomics) with measurable results., • Lead capacity planning and commitments; build guardrails for cost, security, and compliance with Security/FinOps partners., • Write high‑impact code, automation, and tooling; mentor across teams and raise the bar on operational excellence, • Experience: 10+ years building and operating cloud platforms (compute, networking, storage, runtimes like Kubernetes), with a track record of multi‑region HA and SLO rigor., • Technical expertise: Deep in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability; you ship golden paths and guardrails that lift the whole org., • Experience with databases and storage systems, including SQL and NoSQL databases, and object, block, or file storage platforms., • AI tools & automation: You've brought AI into platform engineering—from copilot‑assisted workflows and intelligent test generation to AIOps for incident triage, anomaly detection, and runbook automation—with clear security and cost boundaries., • Ops leadership: You lead via design reviews, incident excellence, and SLO/error‑budget tradeoffs communicated in business terms., • Core SLOs & velocity: ≥99.95% SLOs for core services; 25–50% faster build/deploy times; developer‑reported friction trending down., • AI‑enabled platform: Approved AI tooling is integrated into IDE/CI/CD with repo policies and auditability; ≥70% MAU among eligible engineers; MTTR down 20–30% via AI‑assisted triage; flaky‑test rate decreases through targeted, AI‑suggested fixes., • Guardrails in place: Cost, security, and compliance controls are codified as IaC modules and enforced in paved roads., • Experience with enterprise governance, including compliance and audit requirements., • ≥99.95% SLOs for core services; 25–50% faster build/deploy times; reduced developer‑reported friction; incident recurrence trending down. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$248,000—$372,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As the Senior Director of Corporate Development, you will drive Klaviyo's inorganic growth strategy from inception through integration. Your role will involve developing a comprehensive understanding of industry trends and establishing and maintaining relationships with key players in Klaviyo's market. Collaborating closely with the leadership team, you will transform these insights into actionable strategies to leverage inorganic growth, furthering Klaviyo's mission and accelerating our rapid growth trajectory. You will oversee the entire deal lifecycle, from building a pipeline of opportunities, negotiating and structuring deal terms, to ensuring the successful execution and integration of acquisitions and strategic investments. At Klaviyo, corporate development serves four fundamental purposes: accelerating our strategic initiatives, acting as a mechanism for talent acquisition, enhancing revenue streams, and increasing market visibility. You will need to develop a thorough understanding of all companies in our ecommerce market, as well as startups in Boston and other markets where Klaviyo has offices, while also managing inbound opportunities, though these will be less frequent. How you will make a difference: • Craft Klaviyo's inorganic strategy in conjunction with our leadership team., • Lead and execute strategic transactions, including mergers and acquisitions, and joint ventures., • Immerse yourself in the global market in which Klaviyo operates, building relationships with partners, competitors, startups, banks, VCs, and other industry players, providing valuable insight into the evolution of the market to Klaviyo leadership., • Create a process to identify potential investment opportunities and prioritize effectively, aligning to strategic objectives., • Build strong relationships with and act as the primary point of contact to possible opportunities., • Partner closely with our internal teams to assess opportunities and execution feasibility and drive internal decision-making., • Run the deal process end-to-end: develop investment theses, model out business cases, conduct due diligence, negotiate deal structure and terms, identify risks and mitigations, and close deals., • Minimum 12+ years of experience in investment banking, private equity, venture capital, or corporate development in a large software company., • Proven track record of structuring and closing successful corporate development transactions., • Extensive previous deal experience, demonstrating mastery of all aspects of successfully driving the corporate development lifecycle from identification through execution., • Proven ability to lead the deal process end-to-end with minimal oversight., • Experience with SaaS, ecommerce, or similar internet businesses strongly preferred., • Exceptional communication skills, with the ability to align internal stakeholders, negotiate with deal partners, and outline execution and implementation workstreams., • Strategic, operational, and quantitative thinker. Ability to dive deep into business drivers and identify opportunities for improvement and value creation. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$240,000—$360,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description About ToolsGroup ToolsGroup is a global leader in supply chain planning and optimization. We help companies plan with confidence by unifying probabilistic forecasting, advanced optimization, and real-time orchestration to drive resilience, service, and profitability. Our portfolio powers retailers, distributors, and manufacturers around the world—earning repeated recognition by industry analysts for our Supply Chain Planning Solutions, differentiated by probabilistic forecasting and inventory-aware demand shaping capabilities. The Opportunity The supply chain world is undergoing its most profound shift in decades. Agentic AI—autonomous, reasoning, action-taking systems—is accelerating toward mainstream adoption. Gartner projects that by 2030, roughly half of supply chain solutions will embed intelligent agents that execute decisions in real time. ToolsGroup is investing to lead the next era: decision-centric planning, where systems not only predict but act. This is a rare opportunity to shape a first-of-its-kind product area inside a market-leading planning platform. You will join an elite, senior team working at startup velocity inside an established company—building foundational capabilities that will define how planners work for the next decade. The Role As a [[Senior / Principal]] Technical Product Manager for Agentic AI, you will own ToolsGroup’s Agentic AI strategy and drive the first wave of agentic capabilities across our Supply Chain Planning portfolio. This includes: * Defining and owning the long-term Agentic AI strategy for ToolsGroup * Leading the Zero-to-One discovery and delivery of our initial Agentic AI releases for planners, from concept → prototype → GA * Owning the Agentic Development Platform that powers these agents—enabling our internal product teams (and eventually business partners) to build, deploy, and monitor autonomous, human-in-the-loop agents * Working inside a high-caliber, high-velocity incubation team with direct access to design, ML/engineering, field, and executive leadership * Managing outcomes—not people, while operating with executive visibility and significant growth potential This is both a strategic and deeply hands-on role. You will be the connective tissue between engineering, ML, design, and the field—turning ambiguous ideas into clear product direction, working prototypes, and production systems that customers trust. What You’ll Do Product Leadership & Strategy * Own the Agentic AI strategy, roadmap, and north-star outcomes across ToolsGroup’s planning suite * Define the agentic capability model: reasoning, tool-use, guardrails, evaluation, telemetry, and human-in-the-loop controls * Translate market signals, customer interviews, executive direction, and discovery insights into clear, compelling product bets Zero-to-One Discovery & First Release Execution * Lead rapid, iterative discovery to shape the first planner-facing agents * Prototype with ML/engineering to validate feasibility, value, and trust requirements * Define and instrument evaluation suites for task success, safety, and regression * Own PRDs, experience flows, instrumentation, and rollout plans Agentic Development Platform Ownership * Partner with engineering/ML to define the platform capabilities enabling agent creation (tool-use APIs, orchestration patterns, evaluation harnesses, governance frameworks) * Ensure the platform is usable by internal product teams—and extensible to partners over time * Establish conventions for prompt/policy design, grounding/RAG, safety constraints, and action workflows Execution & Cross-functional Leadership * Work side-by-side with design to define intuitive agent–planner interaction models * Partner with the field to identify lighthouse customers, shape pilots, and gather feedback * Collaborate with marketing and sales enablement to tell a clear agentic value story * Operate with high velocity while maintaining trust, safety, and enterprise-grade rigor What We’re Looking For Experience * 7–10+ years in Product Management, with Zero-to-One product delivery in ML/AI-heavy domains * Experience with Agentic AI, autonomous planning systems, or control-plane design experience (build->embed->manage) * Experience shipping LLM-based products, ideally with tool-use/function calling, orchestration, grounding/RAG, evaluation frameworks, and safety guardrails * Demonstrated success in high-velocity environments, incubation teams, or startup-like product groups * Excellent written and verbal communication—clear, concise, executive-ready Preferred Experience * Strong systems intuition across supply chain planning (SOP/SOE, forecasting, allocation, replenishment, production, logistics) or adjacent decision systems * Understanding of ERP/WMS/TMS/APS integrations and operational workflows * Comfort with probabilistic models, optimization, and ML operations * Prior work building development platforms or internal-facing shared services Ways of Working * Empowered, outcome-oriented product thinking * Curious, hypothesis-driven, and comfortable with ambiguity * Collaborative with engineering + ML + Design; respectful but challenging of constraints * Strong communicator and evangelist * Obsessed with customers (DILO of planners), establishing system trust and real-world usability * Operate with clarity, urgency, and a willingness to prototype and learn Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant. Powered by JazzHR 2YwiQFPAP7

Job DescriptionAt Toyota Research Institute (TRI), we’re on a mission to improve the quality of human life. We’re developing new tools and capabilities to amplify the human experience. To lead this ground-breaking shift in mobility, we’ve built an extraordinary team in Automated Driving, Energy & Materials, Human-Centered AI, Human Interactive Driving, Large Behavioral Models, and Robotics. The MissionMake general-purpose robots a reality. The ChallengeWe envision a future where robots assist with household chores and cooking, aid the older population in maintaining their independence, and enable people to spend more time on the activities they enjoy most. To achieve this, robots need to be able to operate optimally in messy, unstructured environments. Our mission is to answer the question “What will it take to create truly general-purpose robots that can accomplish a wide variety of tasks in settings like human homes with minimal human supervision?”. We believe the answer lies in cultivating large-scale datasets of physical interactions from diverse sources and using the latest advances in machine learning to learn general-purpose robot behaviors from them. The TeamOur goal is to revolutionize the field of robotic manipulation, enabling long-horizon dexterous behaviors to be efficiently taught, learned, and improved over time in diverse, real-world environments.Our team has deep multi-functional expertise across hardware, simulation, perception, controls, and machine learning, and we measure our success in terms of fundamental capabilities' development, as well as research impact via open-source software and publications. Our north star is fundamental technological advancement in building robots, which can flexibly perform a wide variety of tasks in diverse environments with minimal human supervision. Come join us and let’s make general-purpose robots a reality. Some of our ongoing work is highlighted here. The OpportunityWe’re looking for a driven research scientist or research engineer with a strong background in embodied machine learning and a “make it happen” mentality. The ideal candidate is able to work independently when needed, but works well witha larger integrated group at the latest of state-of-the-art robotics and machine learning. Experience with robots or other embodied systems (such as autonomous vehicles) is strongly preferred, particularly in the manipulation domain.If our mission of revolutionizing robotics through machine learning resonates with you, then let’s talk about how we can create the next generation of AI-powered capable robots together.Responsibilities • Work as part of a dynamic, closely-knit research team building useful robots and general-purpose robot foundation models., • Implement, extend, and create innovative methods for robot behavior learning from a mixture of interactive embodied data and online data sources., • Design and implement high-performance machine-learning pipelines and optimize data and learning stacks for scalability, efficiency, and performance., • Be a key member of the team and play a critical role in rapid progress measured by both the development of internal capabilities and high-impact external publication., • Collaborate with internal research scientists and our partner labs at top academic research universities including MIT, Stanford, Berkeley, CMU, Columbia, and Princeton to drive pioneering research at scale.Qualifications, • 4+ years of relevant industry experience or a PhD., • Experience training large models and deploying them on embodied systems., • Strong software development skills in Python, familiarity with mixed C++/Python codebases, and a focus on clean, maintainable code., • Extensive experience with Machine Learning using a major framework such as PyTorch or TensorFlow. Familiarity with data pipelines, model serving and optimization, cloud training, and dataset management., • Strong understanding of the state-of-the-art in robot learning, including vision-language-action (VLA) models, reinforcement learning, and/or computer vision., • Practical experience with robots and the system integration challenges inherent in conducting research and deploying onto physical hardware platforms., • An ability to adapt quickly and switch between modes of rapid prototyping and robust implementation as required., • A consistent track record of impact, either via first author research publications at top-tier machine learning or robotics conferences (RSS, NeuRIPS, ICML, ICLR, CoRL, ICRA, IROS, …), or via relevant contributions to successful industry initiatives.Bonus Qualifications, • Experience with robotic middleware such as ROS 2 and common communication methods and protocols., • Experience with modern ML infrastructure pipelines, approaches, and tools., • Experience with VR-based teleoperation for real-time robot control.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, Platform Engineering is what you get when you treat operating complex systems as a software engineering problem. Our Observability Platform group applies that philosophy to how we collect, store, and surface signals about the health of our products and infrastructure. We build and run the shared observability stack—metrics, logs, traces, alerting, and developer-facing tooling—that enables every product and platform team at Klaviyo to understand how their systems behave in production and to ship changes with confidence. As a Senior Observability Platform Engineer, you will design, build, and operate the core observability services that power Klaviyo's monitoring and incident response. You'll partner closely with product engineering, other platform teams, and security to define how we instrument services, standardize telemetry, and make it easy for engineers to debug issues in a fast-growing, distributed environment. How you'll make an impact • Own observability platforms end-to-end – Design, implement, and operate scalable, highly available systems for metrics, logging, tracing, and alerting (e.g., Prometheus-compatible metrics, time‑series storage, log pipelines, distributed tracing backends)., • Build opinionated developer experiences – Create libraries, dashboards, runbooks, and self-service tooling that make "doing the right thing" for observability the easiest path for Klaviyo engineers., • Set standards for telemetry – Define and evangelize best practices for instrumentation, SLOs, alerting, and incident readiness across services and teams., • Drive reliability through data – Use observability data to identify performance bottlenecks, reliability risks, and architectural improvements, and collaborate with teams to address them., • Automate everything – Treat infrastructure as code; build automation for provisioning, configuration, scaling, and upgrades of observability components., • Mentor and multiply – Partner with engineers across Klaviyo to level up skills in debugging distributed systems, designing effective alerts, and using observability tools to make better product and reliability decisions., • Utilize AI – You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.What we're looking for, • Strong software engineering experience in at least one modern language (e.g., Go, Python, Java) and comfort working in Linux-based production environments., • Hands-on experience designing and operating observability systems at scale (for example: Prometheus / Cortex / Thanos / Mimir, OpenTelemetry, Grafana, alerting pipelines, log aggregation systems, or distributed tracing backends)., • A track record of improving reliability and performance of complex, distributed applications using telemetry and data-driven insights., • Experience with infrastructure-as-code and modern cloud-native tooling (e.g., Terraform, Kubernetes, service meshes, CI/CD systems)., • Strong technical communication and collaboration skills—you're comfortable partnering with many teams, writing clear documentation, and leading technical discussions., • A mindset that values simple, well‑understood systems, iterative improvement, and a bias toward empowering other engineers rather than being on the critical path for every change.Technologies we use (not exhaustive):, • Backend: Python, Django, Go, • Observability Platform: Chronosphere, Cortex, Prometheus, OTEL, • Testing Frameworks: Pytest, • Infrastructure and CI: AWS, Kubernetes, Terraform, Helm, Buildkite We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$148,000—$222,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Are you passionate about building ecosystems and turning partnerships into real, measurable growth? As Sr. Partner Marketing Technology Alliances Manager at Klaviyo, you'll play a critical role in activating our technology partner ecosystem through joint marketing, joint demand generation, and high-impact partner moments. You'll work closely with ecommerce platforms, ISVs, and technology partners to bring integrated solutions to market and accelerate adoption of the Klaviyo platform. You'll collaborate with a wide range of technology partners across the commerce ecosystem — including leading platforms and ISVs such as Shopify, WooCommerce, TikTok, Google, and others — to bring integrated solutions to market and create meaningful value for shared customers. This role sits at the intersection of partner marketing, ecosystem activation, and go-to-market execution. You'll design and execute co-marketing programs that help technology partners show up meaningfully across Klaviyo's ecosystem — from the App Marketplace to flagship global events like K:Boston, K:Sydney, and K:London. You'll collaborate closely with Partnerships, Field Marketing, Events, Product Marketing, and Sales to ensure partner marketing initiatives are aligned with business priorities and deliver tangible outcomes. Your work will directly influence partner-led demand, product adoption, and Klaviyo's growth across the commerce technology ecosystem. This is a highly visible role for a forward-thinking, hands-on marketer who thrives in fast-paced environments and knows how to turn partnerships into scalable growth engines. How you'll make a difference: • Lead and execute joint marketing programs with technology partners that drive demand, pipeline influence, and adoption of the Klaviyo platform, • Design and deliver integrated co-marketing initiatives across campaigns, content, launches, and ecosystem programs in partnership with ISVs and ecommerce platforms, • Own technology partner sponsorship strategy and execution for Klaviyo's flagship initiatives, including K:Boston, K:Sydney, K:London, and other global moments, • Create compelling sponsorship and activation opportunities that align partner objectives with Klaviyo's brand, audience, and go-to-market priorities, • Partner closely with Partnerships, Field Marketing, Events, Product Marketing, and Sales to align partner marketing programs with broader business goals, • Own end-to-end execution of partner marketing initiatives — from strategy and planning through launch, execution, and performance measurement, • Leverage data and insights to evaluate program effectiveness, optimize ROI, and scale successful partner motions, • Act as a connector across Marketing, Partnerships, Sales, and Product to ensure consistent messaging, strong execution, and clear partner value propositions, • Champion partner and field feedback internally to continuously improve ecosystem marketing effectiveness, • Stay current on ecommerce and technology partner trends, competitive dynamics, and platform innovations to bring fresh, relevant ideas to market, • 5+ years of experience in partner marketing, alliances marketing, ecosystem marketing, or B2B technology marketing, • Proven experience designing and executing joint marketing programs with technology partners that drive measurable demand and adoption, • Understanding of ecommerce, and/or SaaS ecosystems, including ISVs, platforms, and partner-led growth models, • Experience working closely with partnerships, sales, and cross-functional marketing teams in a multi-stakeholder environment, • A forward-thinker who is equally comfortable rolling up your sleeves to execute programs end to end, • Data-driven and outcomes-focused, using insights and performance metrics to guide decisions and improve results, • Highly collaborative, with the ability to build trust and influence across internal teams and external partners, • Accountable and goal-oriented, taking ownership of initiatives and consistently delivering on commitments, • Strong communicator and storyteller, able to craft compelling joint narratives and represent marketing initiatives with confidence, • Highly organized, able to manage multiple partners, programs, and timelines simultaneously, • Comfortable with periodic travel for partner engagements, events, and flagship Klaviyo initiatives We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000—$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We're looking for a Senior Director of Digital to own the channels and experiences that drive how businesses around the world discover, evaluate, and choose Klaviyo. This role sits at the center of our growth engine — accountable for translating digital presence into sign-ups and ARR across paid media, website, SEO/AEO, and lifecycle. This is a role that requires both performance depth and brand instinct. You'll be expected to drive efficient, measurable growth through digital channels while also helping Klaviyo stand out in a market where attention is hard to earn. The right person has done this before — at scale, in SaaS — and is ready to do it again at a company with significant momentum and room to build. How you'll make a difference • Own sign-up volume and ARR from digital as your north star metrics, accountable for performance across the full digital acquisition funnel., • Build and scale a digital growth engine by connecting Paid Media, Web Experience, and Lifecycle marketing, ensuring consistent messaging, audience segmentation and continuous experimentation, • Lead the adoption of AI and workflow automation to streamline operations and unlock new opportunities for rapid testing, efficiency and scale, • Manage and optimize relationships with agencies, publishers, and tech partners to ensure strategic alignment, performance and and innovation, • Lead paid media strategy and execution across search, social, display, video and programmatic — driving efficient customer acquisition with rigorous focus on CAC, ROAS, and pipeline contribution., • Use paid media as a brand-building channel — not just a demand capture tool. Identify the moments, placements, and creative approaches where Klaviyo can break through and be remembered., • Define and execute the vision for klaviyo.com as a growth asset, owning conversion rate optimization through continuous A/B and multivariate testing., • Own organic search strategy across traditional SEO and AEO, staying ahead of how AI-driven search is reshaping discovery and inbound demand., • Oversee lifecycle programs that convert sign-ups to paid customers and expand ARR within the base, including segmented nurture journeys and in-product touchpoints., • Set the standard for how digital performance is understood and acted on across the organization — ensuring spend, sign-ups, and ARR are connected and decisions are made with speed and confidence., • Stay ahead of where digital is going — from AI-driven search to agentic experiences — and bring Klaviyo's digital presence along with it., • 15+ years of experience in digital marketing, growth, or performance marketing, with at least 5 years leading large, cross-functional teams., • 3+ years of experience being a second-line leader, • SaaS experience required — you understand the self-serve and PLG acquisition funnel, and how digital channels connect to ARR, not just lead volume., • Paid media depth required — you have direct experience owning significant paid media budgets and can speak credibly to channel strategy, creative testing, measurement, and efficiency., • Proven track record owning sign-up volume or digital-sourced pipeline at scale with strong cross functional collaboration at a high growth SaaS company, • Deep expertise across the digital channel mix: paid search and social, programmatic, SEO/AEO, CRO, and lifecycle marketing., • Hands-on experience leveraging AI and automation — you've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Strong command of attribution, funnel analytics, and the data infrastructure that underpins digital performance measurement., • Fluent in ad tech and web stacks — DSPs, CDPs, tag management, consent frameworks, CRO tooling — and how they connect to CRM and marketing automation systems., • Demonstrated experience supporting multi-channel personalization and journey orchestration across paid, owned, and product-led touchpoints in PLG and SLG organizations Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$212,000—$318,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is looking for a Full Stack Engineer to join the Social team and help turn social conversations into long‑term customer relationships. In this role, you'll build end‑to‑end experiences that connect channels like Instagram DMs to Klaviyo's core platform—capturing high‑intent profiles, consent, and engagement data from social traffic. As a Software Engineer II, you'll tackle complex technical challenges, explore multiple solution paths, and weigh business and technical trade‑offs to determine the best approach. You'll contribute actively to design discussions, help shape architectural decisions, and ship well‑designed, thoroughly tested features that prioritize reliability, performance, and a great user experience. On the Social team, we focus on crafting intuitive, high‑impact surfaces that make it easy for brands to grow their lists from social. This includes the experiences that power Instagram auto‑replies and future social entry points, the supporting APIs and services that ingest and transform social events, and the data and analytics that show customers how social programs drive profile growth and revenue. We partner closely with teams across messaging channels, onsite experiences, and profiles to create a cohesive, multi‑channel growth engine. Collaboration is central to how we work. You'll work with engineers, product managers, designers, and data partners across Klaviyo, gaining exposure to many parts of the stack and product. This keeps the work varied and gives you opportunities to see your code in action across different surfaces—from customer storefronts to internal analytics tools. Looking ahead, Social is expanding beyond our first Instagram auto‑reply experiences into a broader social growth platform. We'll be deepening our native social integrations, building smarter targeting and personalization based on profile and event data, and creating new ways to route social traffic into high‑conversion destinations like landing pages and onsite modules. Our goal is to make Social not just a feature, but a growth platform that helps brands turn every conversation into a durable customer relationship. What We're Looking For • A proven track record of building high-quality products and systems, with a focus on writing clean, maintainable code, • 3+ years of experience in a software engineering role, • Experience building end-to-end software solutions or deep experience with both front-end and back-end technologies, • Familiarity with code reviews and leading or participating in robust testing practices, • Experience working in agile, fast-paced environmentsNice to Have, • Experience with Python and related technologies, • Experience with React and related technologies, • Background in digital marketing or customer data software, • Exposure to machine learning concepts or applications, • Experience building cloud-native solutions, ideally on AWS We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is seeking a Web Growth Manager to drive measurable growth across all Klaviyo.com surfaces. In this role, you will lead our tactical conversion rate optimization strategy, improve top-of-funnel performance, and develop an experimentation-driven roadmap that accelerates new customer acquisition. You will partner cross-functionally with Web Strategy, Creative, PMM, SEO, International, Analytics, and Marketing Ops to deliver a world-class, high-performing website experience. This role is both strategic and hands-on: you will define hypotheses, lead experimentation, implement AI-powered personalization features, and partner closely with engineers, designers, and marketers to bring scalable growth initiatives to life. How You Will Make a Difference: • Build and scale our Qualified growth strategy: You'll own the Qualified program's strategic direction and roadmap, developing it into a reliable and efficient conversion engine that drives top-of-funnel impact., • Own the UX and experimentation roadmap for foundational web journeys: You will lead testing and optimization for core experiences—Sign-Up, Demo, Product Pages, Pricing—ensuring they are intuitive, performant, and conversion-focused., • Optimize user journeys across key acquisition channels: You will improve how users from paid, organic search, referral, and other channels move through the site, identifying friction points and designing experiments to drive lift., • Lead cross-functional CRO initiatives: Partnering with the broader Web team, you'll manage a comprehensive, always-on CRO roadmap that aligns insights, experimentation, and strategic priorities across teams., • Serve as the technical owner for Optimizely and testing operations: You'll guide test setup, QA, launch, analysis, and platform governance, ensuring experimentation velocity and accuracy., • Translate data into meaningful action: By synthesizing funnel data, behavioral analytics, and experimentation insights, you will drive strategic decisions and identify the highest-impact opportunities for growth., • Foster alignment across teams: You'll collaborate with PMM, Creative, Amplify, SEO, International, Marketing Analytics, and Marketing Ops to ensure a cohesive and optimized experience across all Klaviyo.com surfaces. Who You Are: • 8+ years of product management experience, including 3+ years in growth or web product., • Proven success driving measurable top-of-funnel growth & conversion optimization for B2B SaaS or e-Commerce companies via personalization & experimentation., • Hands-on experience implementing AI-powered features in digital products., • Strong background in web analytics, experimentation, and funnel analysis., • Proficiency with analytics tools (Google Analytics, Tableau), A/B testing platforms, Product demo platforms, and CMS., • Understanding of SEO, Paid Search Optimization, marketing automation, and lead management platforms., • Ability to define product roadmaps, write detailed requirements, and deliver with agile teams., • Strong analytical mindset, experience in growth hacking via experimentation and PLG., • Excellent communication skills, ability to influence both technical and executive stakeholders., • Experience scaling global websites across multiple languages and markets, • Knowledge of B2B SaaS or e-Commerce product growth models We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #IndeedGTM Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We Don't Do Boring SEs. And We Don't Hire Boring SE Managers. At Klaviyo, while most companies hire SE managers to run 1:1s, attend forecast calls, and fill out headcount plans, that makes us yawn. We're building something different: an SE organization where managers are in the arena - coaching senior practitioners through complex technical wins, building systems that scale our best plays, and developing the next generation of technical leaders who can hold their own with any CTO or Chief Data Officer. You'll be our second Large Enterprise SE manager at the inflection point where we've proven the model and now need to scale it. You'll lead 4-6 battle-tested SEs (20+ years each) who know their craft. Your job: help them see around corners, elevate their strategic game, and multiply their impact. This is an in-the-field manager role. You'll coach your team and be shoulder-to-shoulder with them on strategic deals - building technical win plans, navigating customer data platform migrations, architecting AI/ML solutions, and building relationships with technical executives that turn evaluations into partnerships. If you're a manager who misses being in deals but knows your real leverage is through people and systems - this could be for you. What You'll OwnTechnical Leadership & Deal Strategy (You're In The Arena) Lead from the front on complex deals: • Jump into strategic Large Enterprise opportunities ($500K+ ACV) where technical strategy will make or break the deal, • Coach your team to build technical win plans using MEDDPICC & Command of Sale methodology - driving discovery, qualification, differentiation, and technical close strategies, • Guide solution architecture across customer data platforms, B2C marketing orchestration, AI/ML use cases, analytics, and e-commerce/retail solutions, • Develop your team's ability to engage VPs and C-level technical stakeholders (CTO, CDO, CMO) as trusted advisors, • Coach SEs on executive-level engagement - connecting our platform to strategic imperatives, not features to requirements, • Partner with R&D on product feedback loops, competitive positioning, and technical escalations, • Demonstrate clear communication, technical depth, and bias for action, • Show them how to code-switch: technical depth with engineers, business value with executives, • Conduct weekly 1:1s focused on deal strategy and career development, not status updates, • Provide daily coaching through deal reviews and strategic guidance on active opportunities, • Push senior practitioners (20+ years each) on strategic thinking, executive presence, and influencing without authority, • Design onboarding that accelerates ramp-up and translates individual expertise into team capabilities, • Identify patterns in successful deals and design scalable processes, • Build technical qualification frameworks, win plan templates, POC playbooks that balance agility with repeatability, • Analytically evaluate team performance: deal coverage, win rates, technical close effectiveness, cycle time, • Diagnose system issues (losing on integrations? competitive positioning? executive access?) and optimize resource allocation, • Partner with Large Enterprise sales on account strategy, Product/Engineering on roadmap priorities, Customer Success on handoffs, and Marketing on customer evidence, • Keep team apprised of organizational initiatives and translate them into action, • 10+ years in presales/solutions engineering with 3+ years managing SE teams, • Deep credibility in Large Enterprise deals ($500K+ ACV) with complex, multi-stakeholder evaluations, • Domain expertise in 2+ of: customer data platforms, marketing technology, AI/ML, analytics, e-commerce/retail, • Fluency in Command of Sale (strongly preferred), Challenger, MEDDPICC, or similar, • Track record building technical win plans and navigating complex evaluations with competing priorities, • Excellent verbal and written communication; can alter delivery based on audience, • Active listening with empathy while commanding accountability You have excellent judgment: Balance priorities, know when to go deep/escalate/say no, make sound decisions under ambiguity You're a talent magnet: High-slope people want to work for you, you hire well and develop people who outgrow roles You code-switch effortlessly: Technical depth with engineers, business value with executives, coaching with your team - comfortable in details and at 30,000 feet You're a culture carrier: Embody Klaviyo values, believe simple things should be easy and hard things possible, problem-solver and builder at heart You stay hands-on without being a hero: Jump in when needed but don't steal opportunities, coach through doing but know when to step back Why This Role Matters You're joining at the moment that defines whether we scale successfully or stay scrappy. We've proven Large Enterprise works. Now we need managers who can: • Preserve what makes us special (technical depth, problem-solving, customer obsession), • Scale what's working (technical win plans, executive engagement, strategic partnerships) We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$176,000—$264,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. Please note that this is a hybrid role that requires 3 days in our Boston office. Fully remote candidates will not be considered at this time. How You'll Make a Difference • Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals., • Adapt strategy as you learn, knowing when to start, scale, or stop investments., • Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health., • Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience, • Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times, • Build alignment across adjacent teams by identifying dependencies and creating shared strategies., • Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy., • Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team—even amidst complexity at scale, • Elevate product craft and intuition, balancing strategic thinking with a builder's mindset to transform workflows with AI at the center, • Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriateWho You Are, • 12+ years in tech, including at least 5 years in product management with a proven track record of delivering high-impact products., • Strong technical intuition and proficiency, with demonstrated success delivering outcomes on technical or platform projects., • Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments., • Exceptional leadership skills—able to influence across teams, inspire action, and present effectively to senior executive audiences., • Customer empathy and product intuition, informed by diverse experiences and data-driven decision-making., • Demonstrated ability to manage complexity at scale, with a systems-thinking approach to solving problems., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • You thrive in complex environments, love solving hard problems, and are eager to mentor others and raise the bar for product leadership. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000—$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is on a mission to build a world-class, AI-first engineering organization. To do this, we're looking for a Lead Product Manager of Developer Experience who will craft and drive the vision for our internal development environment. In this role, you'll treat developers as your customers — making their daily workflows faster, safer, and more joyful. Your work will directly impact how quickly and confidently Klaviyo engineers can build, test, and release high-quality products. In this role, you'll partner deeply with Engineering leaders across Developer Infra, SRE, and product teams to shape how Klaviyo develops software. Your focus will be on outcomes: enabling faster cycle times, reducing incidents, leveraging AI to automate toil, and making Klaviyo a magnet for top engineering talent. Please note this is a hybrid role and requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. What You'll Do: • Set the Vision: Define the product strategy for Klaviyo's developer environment, aligning to our Need for Speed program — targeting massive improvements in engineering velocity, developer experience, and quality., • Make Developers Your Customers: Treat Klaviyo engineers as the primary stakeholders. Identify pain points across the PDLC (coding, testing, deployment, maintenance) and prioritize investments that meaningfully improve their productivity and happiness., • Accelerate with AI: Institutionalize AI as a force multiplier — from autonomous code agents to AI copilots for reviews and testing. Ensure Klaviyo leads in adopting AI-first development practices, reducing friction without compromising safety., • Deliver Measurable Outcomes: Drive success metrics such as PR throughput, cycle time, change failure rate, developer experience index, and AI tool adoption., • Champion Quality & Safety: Partner with SRE and QE to ensure reliability and safety are built into every paved path — incidents and defects decrease even as velocity increases., • Scale for the Future: Guide architecture and tooling choices that will keep Klaviyo's developer experience sustainable and scalable for years to come., • Be Data-Driven: Establish instrumentation, run surveys, and analyze metrics to continuously validate impact and adjust based on outcomes, not assumptions., • Build for Collaboration: Create transparency and open feedback loops with engineers, EMs, and leadership to ensure alignment and adoption of developer tooling and practices.Who You Are:, • Strategic Builder: You're an Engineering leader turned Product think or Founder. Or you've led product for developer platforms, infrastructure, or tools, with a track record of improving engineering velocity and reliability., • Developer-Centric Thinker: You deeply empathize with engineers and have experience making their workflows easier, faster, and safer., • AI-Forward Mindset: You understand the transformative potential of AI in software development and can separate hype from practical value., • Metrics-Oriented: You are fluent in measuring success via engineering productivity, quality, and reliability metrics (e.g., PR throughput, CFR, incident rates, DevEx indices)., • Influential Collaborator: You can partner with senior engineering leaders (Infra, SRE, QE, product teams) and influence without authority., • Bias for Action: You thrive in fast-moving environments, balance short-term wins with long-term strategy, and bias toward automation and self-service.Success in This Role Looks Like:, • Klaviyo engineers feel they can deliver faster, safer, and with higher confidence than ever before., • AI tools are seamlessly integrated into workflows, with widespread adoption and measurable productivity gains., • Development cycle times shrink, while incidents, defect escapes, and change failure rates decrease., • Developers rank Klaviyo's internal tooling and environment as best-in-class, making it a competitive advantage in attracting and retaining talent., • The Dev Infra & SRE product strategy is clear, measurable, and directly tied to Klaviyo's ability to deliver customer value quickly and reliably. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000—$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. The Director of Marketing Operations owns the systems, data, and processes that power a modern, multi-motion go-to-market engine. This role is responsible for designing and scaling marketing operations across enterprise sales-led and product-led growth motions, ensuring clean data, efficient handoffs, and measurable impact from first touch through expansion. You will lead the marketing technology stack, partner closely with Sales Ops, RevOps, Product, and Analytics, and apply automation and AI to improve prioritization, decision-making, and execution at scale. This is a highly visible role for a strategic operator who can balance rigor with speed in a complex GTM environment. How you'll make a difference: • Own and optimize the end-to-end lead, account, and PQL lifecycle across enterprise and PLG motions, including scoring, routing, enrichment, and progression., • Design scalable funnel and handoff processes in partnership with Sales Ops and RevOps to support multiple GTM models., • Serve as the strategic owner of the marketing automation platform and its core integrations, including Salesforce and web systems., • Proactively monitor funnel performance, diagnose issues, and implement system or process improvements., • Embed AI and automation into core workflows such as scoring, routing, enrichment, forecasting, and anomaly detection., • Partner with Analytics and Data teams to enable accurate attribution, reporting, and experimentation., • Own data quality and governance across marketing and CRM systems, including enrichment, deduplication, and hygiene., • Evaluate, implement, and rationalize marketing technology to maximize impact and reduce complexity., • Enable effective collaboration between marketing, sales, and product through shared definitions and operating models., • Build, mentor, and scale a high-performing marketing operations team., • 15+ years of experience in Marketing Operations, Revenue Operations, or GTM Operations, with experience supporting both enterprise sales-led and product-led growth models for Marketing., • Deep expertise in marketing automation platforms, CRM systems, and modern marketing technology stacks (Salesforce, Hubspot, Leandata, 6Sense)., • Proven experience architecting and scaling lead, account, and PQL lifecycle management processes in complex GTM environments., • Hands-on experience leveraging AI and automation - you've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Strong understanding of enterprise sales requirements (e.g., account-based marketing, routing, SLA management) alongside PLG concepts (e.g., in-product signals, PQLs, lifecycle triggers)., • Strong understanding of ad tech and web stacks (e.g DSPs, CDPs, tag management, Consent, CRO) and how they connect to marketing automation and CRM systems., • Demonstrated experience supporting multi-channel personalization and journey orchestration across paid, owned, and product-led touchpoints in PLG and SLG organizations, • Track record of building and developing high-performing teams., • Strong grasp of data models, attribution, funnel analytics, experimentation, and operational reporting across segments., • A systems thinker who enjoys solving complex problems through process, technology, and collaboration., • Excellent cross-functional communicator with experience partnering closely with Sales Ops, RevOps, Product, Web, and Analytics teams. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team and role: Klaviyo's Legal Privacy team is responsible for Klaviyo's privacy strategy and for keeping the company's products, operations, and go-to-market practices aligned with privacy laws and regulations worldwide. The Senior Manager, Legal Compliance - Privacy will serve as a senior subject matter expert on privacy compliance across the company, partnering with Product, Engineering, Marketing, Security, and Customer Experience teams to operationalize privacy requirements in a fast-moving B2C CRM platform environment. Reporting directly to the Sr. Director, Legal Privacy, this role combines strategic privacy program ownership with hands-on compliance execution, covering the full lifecycle of Klaviyo's customer data handling across company products and services. The Senior Manager will help drive Klaviyo's privacy-by-design culture, support compliance with U.S. and international privacy frameworks, and contribute to the company's approach to AI governance as Klaviyo's AI-powered capabilities continue to grow. How you'll make a difference:Privacy Program Management • Own and execute a 6–12 month privacy compliance work plan aligned with broader Legal and company KPIs, identifying opportunities to drive measurable impact., • Lead compliance readiness efforts for new and evolving U.S. state privacy laws (CCPA/CPRA), FTC requirements, and international privacy regulations (GDPR, UK Data Protection Act, PECR, PIPEDA, and emerging frameworks)., • Monitor legislative and regulatory developments across jurisdictions, assess applicability to Klaviyo's products and operationsDevelop, maintain, and improve privacy policies, procedures, records of processing activities (RoPAs), and internal documentation to demonstrate compliance with applicable laws.Privacy by Design and Product Counseling, • Working closely with Product Counsel, serve as the primary privacy compliance advisor to Product, Engineering, and Data teams, embedding privacy-by-design principles into Klaviyo's product development lifecycle, including new features, AI/ML capabilities, data integrations, and platform changes., • Conduct and oversee privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) for high-risk processing activities, new product launches, and third-party integrations.Cross-Functional Partnership and Stakeholder Engagement, • Communicate with key stakeholders cross-functionally to deliver a unified, global privacy compliance experience for the business., • Partner with Security, IT, and Data Governance teams on controls frameworks, data mapping, data retention schedules, and incident response protocols., • Support the negotiation and review of data processing agreements (DPAs) and privacy-related contractual terms with vendors, partners, and enterprise customers., • Build and leverage strong relationships with leaders and partners across the company to secure buy-in, manage issues, and drive results on privacy initiatives.Data Subject Rights and Incident Response, • Oversee processes for data subject rights requests (access, deletion, correction, opt-out) to ensure timely and compliant responses at scale., • Support privacy incident and data breach response, including investigation, documentation, root-cause analysis, remediation, and regulatory reporting as needed.AI Governance, • Contribute to Klaviyo's approach to responsible AI governance, advising on privacy and data protection considerations for AI-powered features., • Monitor emerging AI-related privacy regulations and guidance (EU AI Act, FTC AI enforcement trends, state AI legislation) and assess their applicability to Klaviyo's products and services.Training, Reporting, and Continuous Improvement, • Design and deliver privacy training and awareness programs tailored to different business functions (Engineering, Marketing, Customer Support and Success, Sales)., • Maintain accountability for key privacy compliance metrics (DSR response times, assessment completion rates, training completion, incident resolution timelines) and report on program performance to senior leadership., • Proactively engage with external networks (IAPP, industry peer groups, privacy forums) to stay current on best practices, developing trends, and solutions to emerging issues., • Set the standard for resolving urgent compliance issues effectively, continuously implementing systematic improvements to reduce recurring issues over time., • Perform other related duties as assigned.Who you are:, • You have deep expertise in global data privacy and protection law, including GDPR, CCPA/CPRA, PECR, CAN-SPAM, and emerging U.S. state privacy statutes, with the ability to apply them pragmatically to a technology platform business., • You are a seasoned professional with a full understanding of privacy compliance as a specialization and can identify organizational risks proactively., • You are comfortable operating at both strategic and operational levels, moving from program roadmap planning to hands-on policy drafting, assessment execution, and stakeholder advising in the same day., • You communicate clearly and effectively across functions, teaching others how to think about privacy and building a collaborative privacy culture., • You challenge to ensure excellence, can disagree and commit, and are able to deliver tough messages to senior internal and external partners when needed., • You have strong project management skills, with a track record of building and executing multi-month work plans across cross-functional teams., • You are familiar with privacy management tools and technologies (e.g., OneTrust, Transcend, or similar), GRC platforms, and workflow/ticketing systems., • You bring a technology-forward mindset, including comfort with AI/ML concepts and an interest in leveraging automation to improve compliance program efficiency., • You function well in a high-paced environment and can prioritize tasks and delegate appropriately., • Proficient with Microsoft Office Suite, Google Workspace, Slack, or related productivity software.Education and Experience:, • Bachelor's degree required; J.D., CIPP/US, CIPP/E, CIPM, or CIPT certification strongly preferred., • 7+ years of experience in privacy, data protection, compliance, or a related legal function, with at least 2 years focused on privacy compliance in a technology or SaaS company., • Experience with privacy compliance in a B2C or direct-to-consumer context, including marketing and communications channels (email, SMS, push), is highly preferred., • Experience with privacy-by-design reviews, DPIAs, and data subject rights processes at scale preferred. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As a Lead Product Operations Manager at Klaviyo, you'll be an essential player in shaping the future of Klaviyo through innovative product lifecycle tools, particularly through leveraging AI technologies. Your hands-on leadership and collaborative spirit will deeply connect you to our R&D teammates, empowering them through efficient operational solutions that unlock Klaviyo's potential as a world-class, AI-first R&D organization. Please note this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. How you'll make a difference: • Hands-on Operational Leadership: Directly manage, optimize, and execute operational solutions and tools essential to our R&D teams, from strategic planning through to execution and delivery, emphasizing hands-on implementation and iteration., • Design Lightweight, AI-First Processes: Create and champion innovative, AI-driven processes and operational models that are lightweight, intuitive, and designed to avoid bureaucracy, significantly increasing velocity and maximizing business impact., • Drive Transparency and Alignment: Collaborate closely with Product, Engineering, Design, Analytics and Klaviyo's broader Go-To-Market teams to maintain clear prioritization, visibility on roadmaps, and aligned execution of key initiatives and OKRs., • Establish a Single View of Progress: Actively manage and maintain real-time product roadmaps, dashboards, KPIs, and reports, becoming the operational heartbeat that informs decisions, tracks progress, and identifies trade-offs., • Enable High-Quality Delivery: Lead practical initiatives to enhance product quality, accelerate PDLC velocity, and foster cross-team collaboration. Personally drive the implementation of metrics and continuous improvement efforts., • Empathy-Driven Collaboration: Embed deeply within our R&D organization, bringing empathy and understanding to operational decisions and processes, and fostering a culture where operational practices directly support team success and wellbeing., • AI-Driven Technical Enablement: Champion and implement AI-first solutions and tools, empowering the Product teams with technologies that streamline processes, enhance product usage insights, and significantly boost team productivity and effectiveness., • Customer-Centric Execution: Hands-on management of feedback loops in collaboration with Customer Experience, Sales, and Marketing, ensuring operational decisions and prioritizations reflect customer needs and insights., • 7+ years of experience in product, product operations, or business operations roles, specifically within SaaS product organizations (B2B/B2C), with direct experience in a high-growth tech environment., • Proven track record in hands-on operational execution, process improvement, and cross-functional collaboration., • Ability to function well in a fast-paced environment., • Demonstrated ability to work through ambiguity to a detailed solution–taking a problem, identifying a path forward, and driving an initiative through., • Demonstrated empathy and deep understanding of Product, Engineering, and Design team needs, with the ability to build trust and drive operational excellence from within these teams., • Strong analytical, technical, and stakeholder management skills, capable of influencing and driving alignment across teams., • Practical experience implementing and managing AI-driven tools and solutions within product operations., • Data-oriented approach, adept at synthesizing complex operational data into actionable insights., • Experience with modern product management tools (e.g., Jira, Productboard, Coda) and analytics platforms. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$120,000—$180,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. About the team and role Data is at the heart of every decision made at Klaviyo, and we're looking for a Business Intelligence Data Engineer to join our Business Intelligence (BI) team supporting People Analytics. This domain of data aims to improve the experience of all Klaviyos, from culture and engagement to retention and satisfaction. This role sits in Data Engineering as part of the BI team and is fully dedicated to People Analytics as a sponsored headcount. You'll build and steward the source of truth for people data so People leaders and analysts can answer lifecycle questions quickly and confidently and turn those insights into a healthier, higher-performing organization. You will be an independent, embedded partner to People leadership, capable of translating ambiguous requirements into stable data products. You'll be supported by the broader Data Engineering organization's standards, tooling, and review practices. How you'll make a difference • Deliver people‑data SSoT that drives employee experience. Stand up curated, documented marts that make it easy to monitor org health, retention, hiring, performance, movement, and comp cycles so that leadership can act earlier and more precisely., • Own the pipelines & models end‑to‑end. Build and maintain reliable integrations from core HR systems (e.g., HRIS/ATS/OKR/comp), model them in dbt, and publish governed marts and reverse‑ETLs to operational destinations where they create value., • Create lifecycle views with People Analytics. Partner with analysts to build hire→onboard→develop→promote→compensate→offboard lifecycle views and "employee 360" profiles that reduce swivel‑chair reporting and speed up decision cycles., • Raise the bar on data reliability and governance. Instrument monitoring and alerting, tests (freshness/volume/constraints), and documentation so the people data ecosystem is discoverable, auditable, and self-serve., • Operate as a trusted partner to leadership. Work directly with People leadership to scope problems, clarify trade‑offs, and communicate technical concepts in exec‑ready language.What you'll do (responsibilities), • Integrations & ingestion: Own secure ingestion from HRIS/ATS/comp/performance systems into Snowflake; define SLAs/SLOs; implement monitoring & alerting for each feed., • Modeling & marts: Design dimensional/entity models (dbt) for employees, positions, org structure, requisitions/offers, performance/promo history, compensation/equity, and movement; publish curated marts with strong contracts and lineage., • Reverse ETL: Operationalize high‑value models to downstream tools and workflows using reverse‑ETL patterns to close the loop between insight and action., • Quality & governance: Implement tests (unit/integration, schema/freshness), data policies (masking, purpose‑based access), and documentation that enable safe self‑service across the analytics community., • Repository stewardship: Maintain the analytics codebase (dbt repo), perform code reviews, and ensure modular, reusable patterns the broader team can adopt., • 3–5+ years in analytics/data engineering with production ELT in Snowflake + dbt + SQL; Python for orchestration/utilities., • Demonstrated independence partnering with senior, non‑technical leaders; able to translate open‑ended needs into scalable data products., • Proven experience implementing tests, monitoring, and documentation that keep pipelines healthy and reporting trustworthy., • Experience building data integrations and reverse‑ETL pipelines that support business operations., • Airflow (orchestration) and Fivetran/Workato (ELT/integration)., • Familiarity with data privacy controls (masking/RLS) in people data., • AWS experience (S3/EC2/Lambda) and IaC/Terraform., • 30 days: Access/RBAC in place; landscape documented; agree with People leadership on the first lifecycle views and SSoT scope; monitoring baselines defined., • 60 days: Core HRIS ingestion + tests/alerts live; first curated marts (headcount/movement, recruiting funnel) powering People Analytics dashboards; reverse‑ETL pilot to an operational destination., • 90 days: Extend coverage (e.g., performance, compensation); publish employee 360 profile model; codify governance/RLS for sensitive attributes; usage dashboard for self‑serve adoption.What this role is not, • Not a Workday configuration/HRIS admin role. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team Klaviyo's Mobile Push team is responsible for enabling marketers to engage their audiences through push notifications at scale. As we continue to expand our channel capabilities and move further upmarket, Mobile Push is becoming an increasingly strategic part of our multi-channel platform. This team builds the SDKs, infrastructure, and product experiences that power push notifications across iOS and Android, ensuring they are reliable, scalable, and enterprise-ready. As we grow, we are building towards richer, more dynamic marketing experiences within the push channel; delivering stronger reporting and analytics to measure and optimize impact; and investing in the scale, performance, and controls required by larger, more complex organizations About the Role We are seeking a Product Manager to help drive the next phase of growth for Klaviyo's Mobile Push capabilities. You will partner closely with engineering, design, data, and go-to-market teams to expand our SDK functionality, improve scalability and reliability, and enhance the overall customer experience. Mobile engagement is a critical channel for modern brands. As Klaviyo continues to invest in Mobile Push and expand upmarket, this role offers the opportunity to shape advanced capabilities that power large-scale, sophisticated customer experiences. What You'll Do • Contribute to and execute on the roadmap for Mobile Push across iOS and Android., • Partner with engineering to evolve Klaviyo's mobile SDKs with a focus on performance, reliability, and scalability., • Improve developer experience through thoughtful SDK design, documentation, and tooling enhancements., • Balance marketer-facing functionality (campaign setup, segmentation, analytics) with developer-facing requirements., • Support enterprise expansion by building capabilities that address scale, compliance, and organizational complexity., • Define and track success metrics across adoption, engagement, deliverability, and system reliability., • Gather and synthesize customer and stakeholder feedback to inform prioritization., • Expand and strengthen a critical marketing channel as Klaviyo moves upmarket., • Improve reliability and scalability to support high-volume messaging and enterprise-grade use cases., • Elevate the developer experience for customers integrating Klaviyo into their mobile apps., • 4–5+ years of product management experience, ideally in mobile, SDK, or platform products., • Familiarity with iOS and/or Android native development environments (Swift and/or Kotlin strongly preferred)., • Strong understanding of mobile app architecture, SDK integrations, and push notification ecosystems., • Experience working on technically complex products in close partnership with engineering., • Comfortable navigating backend systems, APIs, and developer tooling., • Data-driven and analytical — you use product telemetry and customer insights to inform decisions., • Adaptable and proactive, able to operate effectively in a fast-moving, evolving environment., • Strong communicator who can translate technical depth into clear customer and business impact. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000—$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team and role Data is at the heart of every decision made at Klaviyo, and we're looking for a Business Intelligence Data Engineer to join our Go To Market (GTM) team supporting Sales Analytics. This domain of data aims to improve the experience of Sales Operations and Analytics. Secondary to this, the role will support ancillary functions of the Partnerships Organization and collaborate with the CS&S organization. This role sits in Data Engineering as part of the GTM team, which is part of a hub and spoke model of analytics engineering at Klaviyo. You'll build and steward the source of truth for Sales Operational data so People leaders and analysts can answer questions quickly and confidently and turn those insights into a more incentivized, higher-performing organization. You will directly support the sales analytics teams at Klaviyo, working cross functionally with Systems, Deal Ops,, Audits, Planning, and Business Intelligence. You will be an independent self-serving, embedded partner to all of GTM leadership where Sales subject matter expertise is required, capable of translating ambiguous requirements into stable data products. You'll be supported by the broader Data Engineering organization's standards, tooling, and review practices. How you'll make a difference • Deliver Sales specific data modeling that drives better operational experience, is SOX compliant, and provides detailed insight into the day to day of operation as well as forecasting. Maintain and stand up curated, documented marts that make it easy for analytics to operate within a structured governance mandate that enables the Sales operations team to work fast and focus on their organizations with the safety of production ready data., • Own the pipelines & models end‑to‑end. Build and maintain reliable integrations from core sales systems (e.g., CRMs/ROP/ERPs), model them in dbt, and publish governed marts and reverse‑ETLs to operational destinations where they create value., • Create attainment views with Compensation and People Analytics. Partner with analysts to build holistic views of the Sales lifecycle. Examples of focus are quicker cadences to booking and dynamic reconciliation processes, • Raise the bar on data reliability and governance. Instrument monitoring and alerting, tests (freshness/volume/constraints), and documentation so the sales data ecosystem is discoverable, auditable, and self-serveable., • Operate as a trusted partner to leadership. Work directly with Operations and Sales leadership to scope problems, clarify trade‑offs, and communicate technical concepts in exec‑ready language.What you'll do (responsibilities), • Integrations & ingestion: Own secure ingestion from ROP/ERP/performance systems into Snowflake; define SLAs/SLOs; implement monitoring & alerting for each feed., • Modeling & marts: Design dimensional/entity models (dbt) for employees, positions, org structure, performance history, forecasting, and pipeline movement; publish curated marts with strong contracts and lineage., • Reverse ETL: Operationalize high‑value models to downstream tools and workflows using reverse‑ETL patterns to close the loop between insight and action., • Quality & governance: Implement tests (unit/integration, schema/freshness), multi-layered validation frameworks that routinely validate data integrity, data policies (masking, purpose‑based access), and documentation that enable safe self‑service across the analytics community., • Repository stewardship: Maintain the analytics codebase (dbt repo), perform code reviews, and ensure modular, reusable patterns the broader team can adopt., • Stakeholder partnership: Run an intake & engagement model with Revenue and Sales Operations/ Analytics (primary), HRIS/People Tech (security/integration), Finance (plan/comp interfaces), and BI/Platform teams (shared standards).Who you are (qualifications), • 3–5+ years in analytics/data engineering with production ELT in Snowflake + dbt + SQL; Python for orchestration/utilities., • Strong demonstration of Sales Operations, • Demonstrated independence partnering with senior, non‑technical leaders; able to translate open‑ended needs into scalable data products., • Proven experience implementing tests, monitoring, and documentation that keep pipelines healthy and reporting trustworthy., • Experience building data integrations and reverse‑ETL pipelines that support business operations., • Airflow (orchestration) and Fivetran/Workato (ELT/integration)., • Familiarity with data privacy controls (masking/RLS) in people data. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$120,000—$180,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Manager, Commercial Partner Sales to lead and scale a high-impact team responsible for accelerating agency partnerships that drive customer acquisition and revenue growth. This leader will play a critical role in shaping how Klaviyo engages with and activates its partner ecosystem while enabling a team of Partner Account Managers to build meaningful, high-performing relationships with agency partners. At Klaviyo, the Partner Sales team prides itself on being marketing and product experts who help partners and customers unlock the full value of our platform. In this role, you will lead a team responsible for managing and growing Klaviyo's agency partner ecosystem within the Commercial segment. You will oversee team performance, develop talent, and drive initiatives that improve the partner experience while delivering measurable business outcomes. Scope & Impact • Lead and develop a team of Partner Account Managers responsible for agency partnerships within the Commercial segment, • Drive partner-sourced pipeline and revenue growth through strategic agency relationships, • Partner with leaders across Sales, Marketing, Customer Success, and Product to align partnership initiatives with company growth goals Lead and Develop a High-Performing Team • Recruit, mentor, and develop a team of Partner Account Managers, • Establish clear operating rhythms and performance expectations to ensure team success, • Enable your team to activate new agency partners and build strong referral and co-marketing pipelines, • Support co-selling opportunities between partners and Klaviyo sales teams, • Partner with Partner Marketing and Field Marketing to drive pipeline initiatives, • Collaborate with Partner Recruitment to onboard and activate high-potential partners, • Advocate internally for programs and processes that improve the partner experience, • Lead projects that improve the partner engagement model and partner program, • Use data and forecasting to identify growth opportunities and optimize performance Who You Are • 7+ years of experience in partnerships, sales, channel, or account management, • 3+ years of experience managing and developing high-performing teams, • Proven success driving revenue or pipeline through partners, • Strong leadership and coaching skills with a passion for developing others, • Exceptional relationship-building and stakeholder management abilities, • Comfortable operating in a fast-paced, revenue-focused environment, • Strong cross-functional collaborator across Sales, Marketing, Customer Success, Enablement, and Product, • Excellent communication and presentation skills Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000—$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo powers growth for thousands of businesses, and our R&D teams build on shared platform primitives. As the Senior Manager, Production Infrastructure, you'll lead the teams behind our paved roads—compute runtimes, service networking/ingress, and observability—so product engineers can move fast on a stable, cost‑disciplined foundation. You'll publish opinionated defaults ("golden paths"), install SLO discipline, and make reliability and developer experience measurable across the company. This is a hands‑on leadership role: you'll stay close to architecture and operations, review designs and PRs, jump into incidents when needed, and prototype reference solutions that set the standard. How You'll Make a Difference • Own and evolve platform primitives in scope (compute runtimes, service networking/ingress, observability) with clear APIs, SLOs, runbooks, and support tiers., • Lead by example technically: drive design reviews, review PRs, and author reference implementations, starter repos, and Terraform/Helm modules that demonstrate the golden path., • Deliver golden paths and self‑service scaffolding; reduce time‑to‑first‑service and lead time for changes., • Raise the bar on reliability: incident response (blameless), alert hygiene, capacity planning, and on‑call health., • Be production‑close: participate in critical incident response and postmortems; trace issues across Kubernetes, service mesh, and data paths; convert learnings into durable fixes, guardrails, and policy‑as‑code., • Standardize observability end‑to‑end: expand OpenTelemetry adoption, define log/trace schemas, and make SLOs and error budgets first‑class in dashboards and alerts., • Evolve our Kubernetes and networking layers: plan cluster upgrades, right‑size node/Pod configs, harden ingress/gateway policies, and advance mTLS/service identity and traffic shaping., • Advance CI/CD and GitOps: ensure fast, safe deploys with progressive delivery, automatic rollbacks, and pre‑prod environments that mirror prod; enforce guardrails via policy‑as‑code., • Stand up a concise scorecard (SLO coverage, incident frequency/severity, lead time, MTTR, developer platform NPS, cost‑to‑serve) and drive consistent trend improvements., • Partner with Security, Data Platform, and Product to clarify ownership boundaries and enable safe, fast delivery., • Improve cost‑to‑serve via quotas, right‑sizing, and showback in partnership with Finance., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up; pilot AI‑assisted runbooks and incident summarization to shorten resolution time.Who You Are, • 7–10+ years in infra/SRE/platform with 3–5+ years leading teams (including managers or staff/lead ICs)., • Demonstrated SRE practices (SLI/SLO design, incident mgmt, capacity planning) and experience with Kubernetes/container orchestration, service networking, IaC, and modern observability., • Technically credible and hands‑on: comfortable reading and discussing code (e.g., Go, Python, or Java), reviewing PRs, and writing small prototypes/tooling when it accelerates the team., • Fluent with Kubernetes internals (scheduling, autoscaling, resource management) and service networking (e.g., Envoy/Istio/Linkerd, API gateways)., • Operate the full observability stack (metrics, logs, traces, profiling) and instrument SLIs/SLOs using OpenTelemetry‑friendly patterns., • Automate by default: Terraform (or Pulumi), Helm/Kustomize, GitOps, CI/CD; you prefer guardrails and policy‑as‑code over manual gates., • You write crisp docs/diagrams and define platform contracts that hold up under scale., • You drive measurable developer velocity and reliability improvements and communicate progress with clarity., • You build inclusive, high‑trust teams and partner tightly across Security/Product/Finance., • You've already experimented with AI in work or personal projects and are eager to deepen your fluency responsibly.Nice to Haves, • Platforms "as a product" (DX metrics, roadmaps), event‑driven architectures, and cost‑to‑serve optimization in high‑growth SaaS., • Experience contributing to platform code or tooling (e.g., base images, CLI/scaffolding, controllers/operators, admission/policy), multi‑cluster or multi‑region operations, and progressive delivery. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$216,000—$324,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Hybrid 3x/week out of Boston. At Klaviyo, we empower creators and businesses to own their customer relationships. Our platform processes billions of events and powers real-time personalization, automation, and analytics for thousands of customers. At the core of this platform is our data infrastructure — the systems that ingest, store, transform, and serve customer data at scale. About the Role The Profile Traits team owns how customer profile data is represented, stored, mutated, and served across Klaviyo. Profile traits are one of the most critical primitives in the platform: they power segmentation, personalization, flows, analytics, and emerging AI-driven features. As Engineering Manager, Profile Traits, you will lead a team of engineers responsible for building and scaling these foundational systems. This role sits at the intersection of distributed systems, data modeling, and product semantics, with a strong emphasis on correctness, performance, and long-term platform evolution. You will partner closely with product managers and adjacent platform teams (Events, Identity & Consent, Segmentation, Flows) to ensure profile data remains reliable, fast, and easy to reason about as Klaviyo continues to grow. What You'll Do • Lead, mentor, and grow a team of engineers building Klaviyo's profile traits platform, • Own systems responsible for profile attribute storage, mutation, and serving, • Drive technical and execution excellence across correctness, latency, and cost, • Partner with product and platform teams to define roadmaps and priorities, • Guide architectural decisions around schema evolution, consistency, and scale, • Participate in design and code reviews to maintain a high technical bar, • High-QPS, stateful systems supporting real-time and nearline profile updates, • Schema evolution and backward compatibility for long-lived customer data, • Mechanisms for trait computation, backfills, and data migrations, • Improving debuggability, observability, and operational maturity, • 8–10+ years of software engineering experience, • 3+ years of engineering management experience, • Experience owning and evolving stateful or data-intensive systems at scale, • Strong understanding of distributed systems tradeoffs, • Proven ability to coach and develop senior engineers, • Experience with high-QPS OLTP systems, • Background in data consistency, data modeling, or schema evolution, • Experience supporting both online and analytical workloads Profile traits are how customers experience their data in Klaviyo. Small decisions in these systems can have outsized impact — from segmentation accuracy to real-time personalization to AI-driven insights. This role offers the opportunity to shape a core platform capability while leading a team solving complex, high-impact technical problems. Technologies We Use Our stack evolves with our needs, but today includes: • Distributed services built primarily in Python and Go, • Cloud infrastructure on AWS, • Stream processing and data pipelines at scale, • A mix of real-time, nearline, and analytical data systems We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$176,000—$264,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We are looking for a strategic, hands-on Director of GTM Finance to serve as the financial leader and thought partner to our global Go-to-Market organization. This role will own forecasting, planning, and performance management across Sales, Marketing, Partnerships, Customer Success, and Revenue Operations. You will shape how we invest for growth, improve productivity, and scale efficiently as we expand globally. Reporting to the VP, FP&A, this is a highly visible role that partners directly with senior GTM leadership and executive stakeholders to drive disciplined growth and long-term value creation. How you'll make a difference: Strategic Business Partnership • Act as the primary finance partner to the GTM Leadership Team, • Partner with GTM Ops to shape global revenue strategy, capacity planning, territory design, quota economics, and incentive structures., • Provide data-driven guidance on pipeline health, conversion, retention, and expansion dynamics., • Influence investment decisions across Sales, Marketing, Partnerships, and Customer Success., • Partner with GTM Ops team to lead annual planning and quarterly reforecast processes for all GTM functions., • Build scalable forecasting models that improve predictability and transparency., • Establish KPIs and performance dashboards that drive accountability across the GTM org., • Analyze sales productivity, CAC, LTV, payback, pipeline velocity, and segment performance., • Identify risks and opportunities early and recommend actionable solutions., • Evaluate ROI of marketing programs, headcount additions, compensation structures, and new market expansion., • Develop business cases for strategic initiatives and expansion opportunities., • Lead and develop a high-performing GTM Finance team., • Create scalable processes that support global growth., • Foster a culture of ownership, business curiosity, and operational excellence., • 12+ years of experience in Finance roles, such as investment banking, venture capital including significant operational experience within FP&A or Finance at software companies with SaaS business model, • At least 3+ years of experience being a people leader, • A strategic finance leader who thrives at the intersection of analytics and influence., • Comfortable operating in a fast-paced, high-growth environment with evolving priorities., • Highly analytical with the ability to translate complex data into clear business narratives., • A strong communicator who can challenge senior leaders constructively and build trust., • Equally comfortable zooming into detailed models and zooming out to shape strategy., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Location: Boston Hybrid (3 days/week in office) Why You Should Join the Flows Insights & Management Team The Flows Insights & Management team is building the foundation for how Klaviyo customers create, manage, and configure their Klaviyo-powered automations. This team also owns the reporting experiences that allow our customers to understand the performance and impact of their Flows. By joining the Flows I&M team, you will have the opportunity to have a direct impact on over 170,000 brands that use Klaviyo every day to engage with their customers. As the Engineering Manager for the Flows Insights & Management team, you will lead a group of fullstack engineers and collaborate with other engineering teams to build and evolve Klaviyo's Flows product as our customer's needs evolve. You will be responsible for guiding execution on major new Flows features, including additional sending channels, intelligent personalizations, technical evolution, and scalability. This role blends technical leadership, architectural direction, and people management. As the Engineering Manager of one of our flagship products, this role requires excellent communication and collaboration skills. You will work closely with product managers, product designers, support, and many other engineering teams to extend and drive evolution of the Flows product. How You Will Make a Difference • Lead a team of engineers delivering fullstack, customer-facing features used across Klaviyo's Flows product offering, • Set technical direction for multi-channel Flows (e.g., email, SMS, push), including intelligent personalization and future channel expansion, • Own end-to-end execution: scope initiatives, break down work, align dependencies, and deliver high-quality releases on predictable timelines, • Drive architectural decisions that prioritize scalability, reliability, and maintainability across services, data models, and shared component systems, • Partner closely with Product and Design to translate vision into intuitive, performant user experiences, • Grow and mentor engineers, fostering a high-performance and inclusive team culture, • Collaborate across Klaviyo to align roadmaps and ship cohesive, customer-delighting solutions, • Contribute hands-on via design docs, code reviews, and technical spikes to de-risk complex bets and model engineering excellenceWho You Are, • 8+ years of software engineering experience with strong frontend and backend skills, • 5+ years of engineering management experience, ideally managing fullstack teams., • Familiarity with frontend technologies like React, TypeScript, and state management tools such as Redux, • Comfortable contributing to backend systems using Python and Django, FastAPI (or equivalent), • Skilled in system design, reusable component architecture, and scalable frontend platforms, • Familiarity with DevOps tooling, cloud infrastructure (AWS), Terraform, etc., • Proven track record delivering complex features in fast-paced, product-led environments, • Clear communicator, collaborative leader, and committed to continuous team improvement, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.Technologies We Use, • React, TypeScript, Redux, • Python, Django, FastAPI, • MySQL, Redis, RabbitMQ, Pulsar,, • GraphQL, RESTful APIs, • AWS, Terraform, Kubernetes We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$176,000—$264,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionDescription: About FamilyAid FamilyAid is Greater Boston’s largest agency solely focused on helping children and parents avoid and overcome homelessness. Serving more than 5,000 family members annually, FamilyAid delivers a continuum of prevention, shelter, housing, and stabilization programs rooted in evidence-based solutions. Aligned with the Aspen Institute’s Two-Generational (2Gen) framework, FamilyAid builds family well-being by intentionally and simultaneously working with children and their caregivers. The 2Gen approach addresses housing, income, education, health, and family stability in tandem. This holistic model strengthens families, disrupts intergenerational cycles of poverty and housing instability, and builds economic prosperity that passes from one generation to the next. Mission, Vision, & Values FamilyAid operates with a clear commitment to its mission, vision, and values. Specifically: The mission is to empower parents and caregivers facing homelessness to secure and sustain housing and build strong foundations for their children’s futures. The vision is to prevent family homelessness whenever possible – or reduce its harm if it can’t be avoided – through education and support for children and parents that foster their long-term stability. Learn more about FamilyAid at The Opportunity FamilyAid’s Board of Directors is seeking their next President & CEO (CEO) to serve as the organization’s strategic and operational leader. Reporting to the Board, the CEO will advance the organization’s mission utilizing a 2Gen approach to working with families, lead a talented team, and amplify the agency’s voice and influence in anti-poverty work. The CEO will guide the development and execution of appropriate strategic plans to ensure stability amid uncertainty and to lay the groundwork for continued growth. As the public face of a nationally-recognized organization, the CEO will serve in a highly visible, mission-critical role, which will require a seasoned leader who brings vision, strategy, humility, operational rigor, and a deep equity orientation to the role. Key Responsibilities Organizational Leadership • Provide visionary, mission-driven, and results-oriented leadership for the organization., • Ensure that all aspects of the organization (financial management, philanthropy, organizational culture and talent, and programming) align in support of FamilyAid’s mission., • Serve as primary external fundraiser, with support of the Chief Advancement Officer and development team, stewarding existing relationships and building new relationships to continue to grow private philanthropy., • In partnership with the Chief Advancement Officer, lead a $15M “For the Kids” fundraising campaign to expand FamilyAid’s donor base., • Steward a $25M–$30M operating budget across 10+ public contracts and a fast-growing portfolio of private revenue., • Champion FamilyAid’s 2Gen model and ensure delivery of high-quality, trauma-informed services that achieve lasting stability for each family member., • Oversee program innovation, compliance, and community engagement strategies., • Guide cross-sector partnerships such as with Boston Public Schools, Boston Medical Center, CHIME (Child Homelessness Intercept Mapping and Engagement), and other key partnerships and coalitions., • Promote a values-driven, inclusive, high-performance culture that retains top talent and supports frontline staff., • Ensure FamilyAid is a workplace where dignity, safety, and collaboration are practiced every day., • Lead the development and execution of strategic adaptive planning cycles aligned with FamilyAid’s mission, values, and North Star., • Maintain an updated and clear-eyed understanding of public policy shifts, economic trends, and philanthropic landscapes., • Partner with the Board to drive governance excellence, strategic foresight, and organizational accountability., • Influence public policies that expand support for children and families experiencing homelessness., • Represent FamilyAid as a trusted thought leader, advocate, and spokesperson in local, state, and national arenas. description, ideal candidates will display the following professional and personal experience, skills, and characteristics: Passion for Mission • Unwavering devotion to advancing the well-being of those most in need, • Commitment to effectively serve children and families in poverty and a deep belief in their potential, • Demonstrated ability to consistently embody and inspire others to FamilyAid’s mission and values with resilience and adaptability Strategic & Visionary Mindset • Energized leader who balances vision and pragmatism and drives impact while building a safe and supportive culture where everyone is valued and respected, • Demonstrated ability to guide and support the Board and leadership team in key decisions affecting the direction of the organization, • Expertise in 2Gen, family-focused, or equity-centered models of service delivery; knowledge of housing/homelessness is preferred but not required Fundraising, Advocacy & Relationship-Building • Strong fundraising experience, with the ability to engage and inspire a variety of donors, including major donors, foundations, and corporate partners; experience maintaining and growing existing donor relationships as well as diversifying funding over time, • Proven capacity to navigate complexity and to operate effectively in environments that require nuance, judgment, and diplomacy, • Exceptional relationship-builder and communicator, able to inspire and engage others in support of FamilyAid’s work, • Ability to navigate complex public funding and contracts to maintain existing and create new revenue opportunities, • Experience influencing policy at the state and city level is preferred but not required Inspiring, Inclusive, People-First Leader • Experience leading a diverse team that includes multiple layers of management, building a culture reflective of organizational values, where staff feel safe, supported, and successful in the context of ambitious goals and a results-oriented culture, • Commitment to inclusive leadership, with a focus on equity and access to opportunity, • Demonstrated success managing $20M+ budgets, complex public contracts, and large-scale fundraising efforts, • Track record of creating, implementing, or advancing infrastructure so that teams are equipped to succeed, • Expert ability setting clear priorities and delegating responsibility, ensuring accountability, and driving success Credentials & Experience • At least 15 years of leadership experience in anti-poverty, human services, or public-sector organizations, • Master’s degree in public administration, nonprofit management, social work, urban policy, or related field is preferred Compensation & Benefits The salary range for this position is $250,000 to $285,000. FamilyAid offers a competitive executive compensation and benefits package, including hybrid work flexibility; health, dental, and vision insurance; health savings account; flexible spending account; 403(b) with employer match; generous paid time off; support for professional growth; life insurance; and employee assistance program. FamilyAid Boston is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age. Location FamilyAid maintains a hybrid workplace, allowing work from home, the field, and its headquarters at 3815 Washington Street, Boston, MA 02130, though this position requires a significant physical presence at FamilyAid locations and with Boston-based funders and collaborators. Some evening and weekend hours will be required. Contact DSG | Koya has been exclusively retained for this engagement, which is being led by Cassie Scarano. Please submit a compelling cover letter and resume by filling out the Talent Profile here: Talent Profile All inquiries are strictly confidential. DSG | Koya is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Product Experts (Customer Support Specialists) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software. How you will make a difference: • Develop an in-depth knowledge of the Klaviyo platform, • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone, • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies., • Diagnose software issues and resolve escalated customer complaints engage using established processes, • Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions), • Communicate thoughtfully and effectively with all Klaviyo customers, • Document troubleshooting and problem resolution steps., • A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills., • Passionate about creative problem solving for customers and end users, • Self-motivated, eager to learn and thrive in a collaborative environment, • Capable of adapting quickly to changing priorities, • Experience with or able to quickly pick-up:, • Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce, • Web works, networking, and software products, • DNS, IPs and other networking concepts, • APIs, • Email marketing platforms and E-Commerce platforms, • Familiar with the Klaviyo product and completing the Product Certification is a plus, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$26.92—$40.38 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. Asbury Automotive Group is an equal opportunity employer. Our culture, which is grounded in our North Star and Compass and powered by our

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Gu

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. How You'll Make a Difference: Klaviyo is seeking an industry-savvy marketing professional to drive adoption, retention, and expansion within the Hospitality vertical. You'll serve as a trusted advisor to hospitality customers, helping them translate Klaviyo's platform into measurable outcomes across guest engagement, loyalty, and revenue growth. This role is ideal for someone looking to bring their CRM experience, developed in-house and/or agency, into a role that can have revenue impact at scale. You'll work with CSMs and hospitality customers directly to ensure industry and platform best practices are leveraged to drive customer outcomes. This role is highly cross-functional to ensure we deliver a cohesive customer experience, from onboarding through renewal, while representing the voice of the customer internally to shape Klaviyo's roadmap and go-to-market strategy. Core Responsibilities Onboarding & Value Realization • Partner with Onboarding Services and Customer Success teams to deliver a seamless experience for complex, multi-system environments (POS, PMS/Reservations, loyalty, and e-commerce)., • Define success plans and milestones for hospitality customers to ensure early wins and sustainable growth., • Collaborate with partners (e.g., Toast, Mews) to align activation plans and accelerate integration-led value., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.Customer Engagement & Strategic Guidance, • Serve as the go-to hospitality expert for customers, helping them design lifecycle programs tailored to restaurant and hotel operations from industry best practices, • Support strategic business reviews with marquee logos to deliver value and gain key market insights, • Build direct relationships with executives and marketing leaders with the brand to deepen Klaviyo's footprint within key accounts., • Drive cross sell opportunities and Product feedback to drive customer maturity and expansion.Enablement & Education, • Develop and deliver hospitality-specific enablement materials for Customer Success Managers (CSMs) and Implementation Specialists, including best practices, playbooks, and data capture strategies., • Translate industry trends into actionable insights for internal teams and customers (e.g., "Hospitality Benchmark Reports," "Why Now in Hospitality?")., • Contribute to the creation of hospitality-focused case studies, webinars, and thought leadership content.Voice of Customer & Internal Collaboration, • Act as the customer's advocate across Klaviyo, influencing product roadmap priorities, feature development, and partner integrations based on real-world needs., • Collaborate with Product Marketing and Partnerships to develop narratives that reinforce Klaviyo's leadership in hospitality lifecycle marketing., • Participate in cross-functional GTM reviews to share customer feedback, identify enablement gaps, and recommend process improvements. Who You Are: • 7+ years of experience in the Hospitality space (hotel preferred, others considered)., • 7+ years of experience in CRM, email marketing, SMS marketing, owned channels, digital marketing or related fields., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Bachelor's degree or commensurate experience., • Demonstrated experience with Klaviyo or similar marketing automation platforms., • Knowledge of Customer Data Platforms (CDPs) and their role in data-driven marketing., • Proven experience in developing and executing successful data-driven marketing campaigns., • Strong understanding of email and SMS marketing best practices and strategies., • Strong communication and client-facing skills, with the ability to explain complex concepts to non-technical stakeholders., • Analytical mindset with the ability to interpret data and provide actionable insights., • Strong project management skills to oversee implementations and campaigns from start to finish., • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities., • Ability to work collaboratively in cross-functional teams., • Proven track record of driving successful marketing campaigns and achieving results as well as thought leadership., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$132,000—$198,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, our engineering, product, and data teams are building the future of customer technology at massive scale — solving hard technical problems, shipping rapidly, and driving outsized business impact. As the Director, R&D Talent Acquisition, you'll play a critical role in shaping these teams by leading our technical recruiting strategy. You'll report to the Senior Director, Global Talent Acquisition and partner closely with senior technical leaders across Engineering, Product, and Data, as well as others across the business, to understand, anticipate, and deliver against Klaviyo's ambitious growth. You'll be empowered to think creatively about how to attract, assess, and close top technical talent — all while leading, developing, and scaling a team of high-performing recruiters. How You'll Make a Difference: • Lead and inspire a technical recruiting team by setting clear productivity metrics, goals, and efficiencies that elevate performance and drive excellence., • Partner directly with senior technical executives (CTO, VPs of Engineering, Product, and Data) to deeply understand their hiring needs and build strategies that deliver the talent needed to scale Klaviyo's technical roadmap., • Design and optimize technical recruiting processes, from sourcing through assessment, ensuring world-class candidate experiences and highly effective engineering evaluations., • Innovate in technical sourcing by developing creative strategies across platforms like GitHub, Covey, JuiceboxAI, LinkedIn Recruiter, and technical communities, while tailoring approaches to diverse technical talent pools., • Champion equity, diversity, and inclusion in technical hiring by building programs that expand access and opportunity, and using data to track and measure impact., • Implement progressive global hiring strategies, collaborating with EMEA TA partners to build a consistent yet adaptable technical recruiting approach., • Elevate candidate experience by ensuring communication, feedback, and technical assessments are transparent, engaging, and reflective of Klaviyo's engineering culture., • Train and mentor recruiters on technical sourcing, engineering assessment frameworks, and emerging recruiting technologies, fostering a culture of continuous learning and growth., • Leverage data and insights to challenge the status quo, optimize funnel health, and continually improve recruiting effectiveness and scalability., • Maximize recruiting technology by driving best-in-class usage of Greenhouse, LinkedIn Recruiter, Guide, BrightHire, and other platforms to boost efficiency and candidate engagement., • 10+ years leading Talent Acquisition strategies at scale, with significant focus on technical recruiting for engineering, product, and data functions., • 5+ years of direct people management experience; preferably leading high-growth technical recruiting teams in fast-paced, agile environments., • Strong understanding of technical talent markets and engineering assessment practices (coding interviews, take-home assignments, system design evaluations)., • Skilled at building trusted partnerships with technical executives and hiring managers, with a proven ability to influence and deliver at the executive level., • Excellent written and verbal communication skills, with the confidence to represent Klaviyo to senior leaders and candidates alike., • Deeply data-driven in how you evaluate recruiting health, sourcing strategies, and EDI initiatives., • Maniacally focused on operational excellence and continuous improvement., • Intellectually curious with a candidate- and customer-first mindset., • Experience with Greenhouse ATS is preferred but not required., • Familiarity with technical platforms and communities (GitHub, Stack Overflow, HackerRank, etc.) is a strong plus. At Klaviyo, we're not just filling roles — we're building the technical teams that will define the future of our company. This is a chance to own the strategy and execution of technical recruiting at scale, shape Klaviyo's technical hiring brand, and directly influence how we attract, assess, and hire the best technical talent in the world. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. The Manager, Deliverability Strategy ensures day-to-day operational excellence and individual contributor development within the deliverability function while maintaining alignment with Professional Services business objectives. This role focuses on people leadership, individual development, and consistent service delivery execution of strategic initiatives defined by the Global Head. You will serve as the primary people manager for individual contributors while ensuring effective execution of deliverability services that support Professional Services business objectives. This position emphasizes people development, performance management, and service delivery excellence while building team capabilities necessary for scaling within the broader Professional Services organization. How You Will Make A Difference: People Leadership & Individual Development • Provide comprehensive people management including regular coaching, performance feedback, and career development planning, • Conduct formal performance reviews and collaborate with Global Head on promotion recommendations and succession planning, • Lead onboarding programs for new team members, ensuring knowledge transfer, cultural integration, and rapid productivity, • Identify individual development needs and coordinate growth opportunities aligned with business requirements and career aspirations, • Foster collaborative team environment that promotes knowledge sharing, continuous learning, and professional growth, • Coordinate across distributed team structure and multiple timezones to ensure consistent service delivery and equitable workload distribution, • Optimize daily workflow allocation and capacity management to ensure consistent, high-quality service delivery, • Implement operational processes that guarantee service quality standards, response time commitments, and customer satisfaction, • Monitor team productivity and proactively address performance trends before they impact client satisfaction or business outcomes, • Coordinate with other teams and functions to ensure clear communication, effective project handoffs, and seamless service delivery, • Maintain documentation of processes, procedures, and best practices to support team knowledge management and organizational learning, • Monitor team budget adherence and communicate resource needs/risks to Global Head, • Ensure operational data accuracy across capacity tracking, forecasting systems, and KPI reporting to support informed decision-making, • Track team contribution to service delivery excellence, customer satisfaction metrics, and Professional Services objectives, • Serve as escalation point for complex client and interpersonal issues, managing emotional friction professionally while ensuring rapid resolution and maintained relationships, • Monitor client satisfaction within assigned portfolios and address service delivery concerns proactively, • Conduct quality reviews of team deliverables and provide feedback that improves individual and team performance, • Ensure all client interactions meet professional standards and support Klaviyo's reputation for excellence in deliverability services, • Collaborate with Global Head on strategic account issues and service delivery improvements, • Support Customer Success renewal processes through team service delivery excellence and customer advocacy, • Execute tactical improvements and process changes under Global Head direction, implementing with assigned resources, • Lead team training sessions and knowledge sharing that strengthen overall capabilities and service delivery, • Support strategic initiatives by providing operational execution and ensuring consistent implementation across team, • Monitor industry trends and best practices to ensure team knowledge remains current, relevant, and competitive, • Participate in cross-functional projects as subject matter expert, with timeline commitments approved by Global HeadWho You Are:, • Strong people management experience with success developing individual contributors in technical, customer-facing roles, • Solid understanding of email deliverability fundamentals, SMS compliance, and industry best practices, • Basic understanding of Professional Services business model, customer success metrics, and financial accountability, • Proven ability to develop team members and drive performance improvement in growth-oriented environments, • Excellent organizational skills with ability to manage competing priorities, deadlines, and stakeholder expectations effectively, • Strong communication and interpersonal skills with ability to provide clear feedback, facilitate collaboration, and resolve conflicts, • Experience with performance management including coaching, goal setting, development planning, and review processes, • Customer service orientation with focus on proactive issue resolution, client satisfaction, and long-term relationship building, • Ability to make clear decisions under ambiguity, diagnose root causes quickly, and manage escalations with calm professionalism, • Analytical mindset with ability to identify performance patterns, implement improvements, and measure outcomesEducation and Experience, • Bachelor's degree preferred or equivalent relevant experience in team management and deliverability/technical fields, • 4+ years of experience leading teams in customer-facing technical or professional services environments, • 5+ years of hands-on experience in email deliverability, SMS compliance, or related technical field with demonstrated expertise, • Proven track record of team development, performance improvement, and service delivery excellence in growth-oriented environments, • Proven experience driving renewals and expansion for recurring professional services with demonstrable impact on retention and revenue growth, • Experience with process design, quality assurance, and service delivery optimization in client-facing organizations, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000—$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description WHO WE ARE Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people with severe mental illness. We build and operate high-acuity, in-person clinics nationally. Our model integrates psychiatry, therapy, primary care, dietitians, and community support under one roof. It has proven itself as the most effective in the country, which is why we collaborate with leading health systems including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit to extend our care to where it's needed most. But what makes us fundamentally different is that we are also building the science and technology layer that this field has never had. We are developing proprietary clinical protocols, designing novel measurement science, and engineering an AI data science platform purpose-built for the complexity of severe mental illness. Every patient interaction generates data that feeds back into our protocols, our technology, and our understanding of what actually works. We reduce hospitalizations. We improve stability. We keep people alive and in their communities. We help our members gain purpose and meaning. We're Hiring! We are hiring a Psychiatrist (full- or part-time) to join our soon to be open Boston, MA clinic. You'll be part of an interdisciplinary team dedicated to delivering personalized, compassionate, and high-quality care for individuals with serious mental illness (SMI). The Opportunity: As a Psychiatrist at Amae you will play an integral role in our collective mission to become the center of excellence for SMI care. In alignment with Amae's holistic wrap-around care model, you will co-manage a panel of complex members through behavioral health assessments, diagnosis, treatment recommendations, treatment planning, clinical treatment, medication management, and follow up planning. Working within a collaborative and shared decision making model, you will have the opportunity to partner with clinical staff, peer specialists, primary care providers and community partners. A patient advocate, you will help members navigate the health and social services systems in Boston, and work closely with patients to address problems and answer questions, gather and provide information and advice, connecting patients to resources and the community. Rooted in trust and rapport, you will initiate, establish and maintain relationships not only with patients, but also with families, as you care for members of Amae Health. About You: A provider who thrives at the intersection of clinical best practice, innovative care models and the latest technology, caring for complex patients is your north star. Curious and inventive, you ask the questions that lead us beyond the status quo, and take great pride in being part of an organization that is moving the needle for SMI care. If you are excited to work side by side with a dedicated, compassionate interdisciplinary team who are building the center of excellence for SMI care, we would love to hear from you! What You'll Do: • Provide behavioral healthcare management to Amae Health patients; monitoring and managing care in alignment with a holistic approach to care and through the application of an array of treatment modalities as patients progress through phases of recovery, • Develop individualized treatment plans early during the engagement and stabilization phase, focused on addressing specific psychosocial and medical needs that might limit recovery, • Provide continuous, regular consultations as patients navigate recovery, both in person and on occasion, virtually, • Liaise with patient care teams and collaborate closely with behavioral health providers to ensure an integrated, cohesive approach to care, • Board-Certified or Board Eligible Psychiatrist, with a MA license and DEA that are active, unrestricted and in good standing, • In possession of or willing to obtain a possess Clozapine REMS certification and Medicaid enrollment if needed, • Prior experience with mental health and/or addiction issues and have knowledge/familiarity of the medical, mental health, and social service systems in the greater Boston area, • A holistic perspective of "health", and an understanding of patient rights, • Demonstrated ability and desire to work effectively in a wide range of settings with people from diverse backgrounds, including patients and colleagues, • Comfort working either one-on-one or in group settings, strong coaching and negotiation skills, • Excellent interpersonal and communication skills and ease adapting in a dynamic environment, • Competitive compensation, • Open to PT or FT employment, • Schedule flexibility within standard clinic hours (M-F, 9am-5pm), • CME reimbursement & time off, • Medical, Dental & Vision Insurance, Disability and Commuter Benefits, Paid Parental Leave, Paid time off, 401(k) offered to full time employees, • A best in class work environment with some of the leading mental health professionals in the field! Our program is led by UCLA professors & VA clinicians who have designed this program with the mission of helping individuals with these complex SMI conditions unlock lasting recovery Compensation for this role is $200 per hr. Actual compensation packages are based on several factors that are unique to each candidate and it is not typical for an individual to be hired at or near the top of the range. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications, degrees, licensures, and specific work location. Why This is Different If you've worked in a PHP, an IOP, community mental health, or an inpatient unit, you know what the standard clinical experience looks like. Amae was built to be different. For the people we serve and for the clinicians who serve them. An integrated team, not a referral network. You work daily alongside psychiatrists, therapists, primary care providers, dietitians, and community health workers, all under one roof, all sharing the same patients. Your colleagues are in the hallway, not on the other end of a fax. Practice at the top of your license. Real clinical depth with a population that demands it. Manageable caseloads. No fifteen-minute med checks. And technology built specifically for this work. Our clinical tools, decision-support systems, and data infrastructure were designed by our engineers and scientists alongside our clinicians. Not repurposed from a primary care EHR. Learn from the best. We have a formal education partnership with Mass General Brigham. Our clinicians get ongoing training, clinical supervision, and mentorship rooted in the latest evidence for severe mental illness. Connected to academic medicine without the bureaucracy of working inside it. Shape the science. We are developing precision medicine for SMI, designing novel outcomes frameworks, and conducting frontier research for this population. Your clinical work generates data that feeds into our science, and our science feeds back into your care. This is not a setting where research happens somewhere else. Clinics designed for the work and the people. Our spaces are intentionally designed, warm, and built to feel unlike a typical mental health clinic. The environment matters for our members, and it matters for the clinicians who spend their days in it. A career you can sustain. Burnout in this field is a systems problem, not a personal failing. We built a model with the team structure, caseload design, and infrastructure to do this work well over time and ensure you thrive. What We're Building As a clinician at Amae, you are not adjacent to this work. You are essential to it. • A national care delivery model for the highest-acuity patients in behavioral health., • Precision medicine for SMI. Individualized treatment informed by multimodal clinical, behavioral, and social data., • A clinical operating system that puts longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer for care teams., • Frontier science and measurement: defining and validating the outcomes frameworks that this field has never had. Hospitalizations avoided, days stable, functional improvement, and more. Competitive base salary reflecting role, level, and geography. Comprehensive medical, dental, and vision coverage. Parental leave and programs built around well-being. We'll share specifics during the interview process. If you want to practice at the top of your license, learn from the best in academic medicine, contribute to research that is defining a new field, and do it all inside a team that was actually built for this work, we'd like to talk. More About Amae:'Amae', pronounced 'Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we're building. WHAT WE VALUE We center care in all we do. Empathy is not a brand value. It's how we make clinical decisions, build products, and treat each other. We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works. We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity. Your job isn't done until the job is done. We close gaps, we follow through, and we don't hide behind titles or org charts. We win together and fail together. We own outcomes as a team. We learn fast. We don't do blame. We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is seeking an experienced Senior Financial Analyst of Go-to-Market who will be a critical resource in driving and efficiently scaling Klaviyo's rapid growth. This position will be part of a Finance team that supports all functions in Klaviyo's Chief Revenue Officer's organization. This role will work closely with cross-functional teams to provide financial analysis, reporting, and recommendations that contribute to the overall success of Klaviyo's go-to-market organization. This is a fantastic opportunity for a candidate that wants to be part of a dynamic FP&A organization that is scaling for the future. The ideal candidate is highly motivated, a problem-solver, a team player, detail-oriented, analytical, and outstanding at foundational FP&A. This candidate is able to effectively translate financial guardrails and insights into actionable decisions for stakeholders. This candidate will be responsible for both owning core FP&A work streams as well as supporting ad-hoc strategic projects. How You Will Make a Difference • In partnership with the FP&A Manager and broader FP&A team, manage annual and quarterly OpEx forecasting, reporting, analytics, and the monthly close and forecasting process, • Advise business leaders on financial implications of strategic decisions, including long-term planning, investment tradeoffs, and resource allocation, • Build and maintain flexible financial models to assess GTM efficiency, sales productivity, scenario planning, and ad-hoc analyses, • Proactively identify risks, opportunities, growth levers, and margin drivers through data-driven insights, • Partner cross-functionally with Operations, Accounting, People Ops, Talent Acquisition, and Finance stakeholders to support planning, forecasting, and business efficiency, • Support the implementation and transition of forecasting tools and processes in partnership with Finance stakeholders, • Bachelor's degree in Finance, Accounting, or Economics, • 5+ years of experience in FP&A or Finance at software companies with a subscription or SaaS business model, • Comfortable working in a fast-paced, high growth environment, • Excellent storyteller with deep strategic thinking, analytical and financial modeling skills, • Attention to detail with passion for achieving a high degree of accuracy, • Excellent communication skills, both written and verbal, • Highly proficient in Excel and Powerpoint, and/or Google Suite, • Experience working with financial tools (e.g., Pigment, Adaptive, Planful, NetSuite, ERP/BI integrations) We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$96,000—$144,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role The Senior Analyst, FP&A and Systems is a hands-on role within Corporate FP&A responsible for supporting the final phase of implementation, transition to steady-state operations, and ongoing optimization of the company's planning & forecasting tool (Pigment). This role sits at the intersection of FP&A, Systems, and Data, combining ownership of FP&A systems with core FP&A responsibilities, including management reporting, forecasting, and ad-hoc financial analysis. The Senior Analyst partners closely across FP&A, Accounting, People, and Data teams to deliver accurate reporting, scalable planning processes, and increasing automation and AI-enabled workflows. This role plays a key part in Klaviyo's finance transformation, helping standardize planning processes, improve data reliability, and enable self-service insights across a rapidly scaling SaaS business. How You'll Make a Difference • Support go-live readiness and the transition of Pigment into steady-state operations, • Administer, optimize, and serve as a primary owner of Pigment, supporting budgeting, forecasting, scenario planning, and reporting, • Partner with BI and Finance Systems to manage integrations, data quality, and reconciliation across financial and operational systems, • Own and support core FP&A deliverables, including:, • Monthly management reporting and variance analysis, • Forecasting cycles (monthly forecast, rolling forecast, budget), • Executive, board, and leadership reporting support, • Ad-hoc financial analysis and business partnership requests, • Build and maintain scalable planning templates, dashboards, and reporting solutions, • Identify and automate manual FP&A workflows, reducing spreadsheet dependency and improving efficiency as Klaviyo scales, • Act as an FP&A AI champion, piloting and scaling AI-enabled use cases such as:, • Forecast variance explanations and narrative commentary, • Automated reporting summaries and insights, • Trend identification and anomaly detection, • Maintain system documentation, model standards, and planning governance, • Support user training and enablement as Pigment adoption expandsWho You Are, • 5+ years of experience in FP&A, FP&A Systems, or Operations roles within a SaaS or technology company, • Strong grounding in system integrations, data flows, and financial planning processes (forecasting, budgeting, headcount planning, reporting, ad-hoc analysis), • Hands-on experience with FP&A planning tools (Pigment preferred; Planful, OneStream, Anaplan, or Adaptive also relevant), • Comfortable working with integrated financial and operational data, • Analytical, detail-oriented, and systems-minded, • Able to manage multiple priorities in a fast-paced environment, • Curious and proactive about automation and AI in FP&A, • Clear communicator who can bridge business, systems, and data teams We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$96,000—$144,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As the Enterprise Lead, Field and Partner Marketing, you will own Klaviyo's most strategic, executive-facing Enterprise field and partner activations. This role is responsible for designing and delivering Tier 1 Enterprise experiences—including Executive Briefings (EBCs), executive retreats, and bespoke leadership engagements—that directly support large Enterprise deals, strategic accounts, and priority sales plays. This role sits at the intersection of Enterprise GTM strategy, field execution, and partner activation. You will partner closely with Enterprise Sales leadership, executive sponsors, partners, and senior marketing stakeholders to ensure Klaviyo shows up with credibility, relevance, and confidence at the highest levels of the Enterprise buyer journey. This is a highly visible opportunity for a senior Enterprise marketer who thrives in complex, high-stakes environments and knows how to translate executive engagement into measurable pipeline and revenue impact. How You'll Make a Difference • Own the strategy and execution of Tier 1 Enterprise field and partner activations, including:, • Executive Briefing Center (EBC) engagements, • Executive retreats and leadership summits, • Bespoke executive meetings tied to active pursuits and strategic accounts, • Partner closely with Enterprise Sales leadership, executive sponsors, and partners to support high-value deals and named accounts, • Design executive-level agendas and experiences that reinforce Klaviyo's Enterprise positioning, • Ensure Enterprise activations are tightly aligned to sales programs and broader GTM priorities, • Lead end-to-end execution—from planning and cross-functional alignment through delivery and post-activation follow-up, • Measure and communicate the impact of Enterprise field and partner programs on pipeline progression, deal velocity, and sales confidence, • 8+ years of experience in Enterprise field marketing, partner marketing, executive programs, or related roles, • Proven experience supporting large, complex Enterprise deals and multi-stakeholder buying groups, • Direct experience engaging C-level and VP-level Enterprise buyers, • Strong understanding of Enterprise GTM motions, long sales cycles, and partner-influenced deal dynamics, • A strategic, outcomes-focused marketer who is equally comfortable with hands-on execution, • Able to operate independently in ambiguous, high-pressure environments with strong judgment and ownership, • Highly collaborative, with the ability to influence senior stakeholders across Sales, Marketing, and Partnerships, • Data-informed and impact-oriented, with experience tying field and partner programs to pipeline and revenue outcomes, • Comfortable traveling for executive engagements and events as needed We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the Brand, Creative, & Events Team in Marketing is a diverse, ambitious group of inquisitive, thinkers, passionate creators, and innovative strategists united by our mission: We empower creators to own their destiny. At our core, our company values fuel our creative approach, defining how we work, make decisions, and drive success. During any one day, we're building new systems, expressing our evolving brand across web, social, events, and beyond to deliver remarkable experiences at every touchpoint. But there's so much work to do. So, that's where you come in. As Klaviyo continues to scale its brand and digital presence, we are building a strategic, repeatable video engine within Marketing that blends thought leadership, educational value, and entertaining episodic storytelling. The Senior Video Strategist & Producer will architect and operationalize this engine — developing recurring formats, building scalable production systems & templates (that can be utilized by agency partners, freelancers or AI tools) and delivering high-quality, on-brand video programming across web, YouTube, social, and digital channels. This role combines creative leadership, editorial thinking, and hands-on production expertise to ensure video content is not only compelling, but sustainable, measurable, and strategically aligned with marketing goals. This role is one-part high-level strategist and one-part video creator. You will be essential to architecting Klaviyo's SEO/AEO strategy via creative video programs, building helpful, on-brand content that fosters deep B2C relationships and helps consumer brands grow. This is a pivotal moment for Klaviyo, and we are looking for a veteran leader to push boundaries and deliver the best work of their career. How you'll make a difference: • Design and implement scalable production workflows, templates, standards, and 'kit' components (MOGRTs, Figma components for video) to support high-volume content creation and ensure brand alignment with minimal oversight for always-on social and YouTube content., • Build repeatable systems that balance quality, speed, and efficiency., • Identify and implement workflow optimizations, including responsible use of AI-enabled tools, to improve production speed and scalability., • Define the video roadmap for SEO and Answer Engine Optimization (AEO), ensuring Klaviyo is the definitive voice for B2C growth., • Work across the organization, partnering with Marketing and Customer Education teams to align video series with business objectives and product mastery., • Lead and direct external agency partners and internal resources to scale production without compromising our "pixel-perfect" brand standards., • Build and own the systems required to produce video series at scale, sharing best practices that empower thousands of brands., • Partner with teams to identify high-impact video opportunities., • Translate business objectives into structured video initiatives., • Coordinate with external partners and freelancers as needed to scale output., • Actively implement AI-enhanced workflows and emerging video technologies to keep Klaviyo at the cutting edge of digital storytelling. Who You Are • Proven Expertise: 8+ years of experience in video production, content strategy, and creative direction, with a track record of building successful video initiatives or series., • Cross-Organizational Fluency: Demonstrated ability to lead complex projects across multiple departments, including Marketing, Product, and Education., • Strategic & Technical Dual-Skillset: Expertise in high-quality motion graphics and rhythmic, engaging video editing, balanced with the ability to lead high-level strategy., • Toolbox Mastery: Deep proficiency in Premiere Pro, After Effects, and Figma, with a mastery of AI-driven production and personalization tools to scale video creation, enabling the production of dozens of tailored versions from a single asset for B2C segments., • Scale Specialist: You have a proven ability to simplify complex concepts into engaging visuals and repeatable content formats for a global (multi-language) B2C audience Preferred Qualifications • Extensive experience in a fast-paced SaaS environment, spanning both B2B and B2C relationship building., • Deep background in storytelling-driven content that blends aesthetics with functional educational value., • Strong, proven understanding of YouTube, SEO/AEO, and social video content strategy, • Exposure to 3D design (C4D, Blender) or immersive web technologies to elevate video series production. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team and role: We are seeking a detail-oriented and analytical Associate Compensation Analyst to support the design, implementation, and management of our compensation programs. This role will partner closely with HR, Talent Acquisition, HRIS Teams and business leaders to ensure our compensation practices are competitive, equitable, and aligned with our strategic goals. How you'll make a difference: • Analyze market data, internal compensation metrics, and job structures to evaluate and benchmark roles across the organization., • Support the administration of compensation programs, including base pay, bonus plans, and equity awards., • Participate in compensation surveys and synthesize data to provide market insights and recommendations., • Collaborate with HRBPs to provide guidance on job leveling, titling, and compensation ranges based on established guidelines., • Support the annual compensation review cycle, including data audits, system preparation, and reporting., • Make proactive recommendations to address any gaps between employees and the market, including disparities based on various metrics, demographics and regions; perform bespoke competitive analyses as needed, with guidance., • Review and approve job requisitions, offers, and employee changes to ensure they are within established ranges/guidelines., • Monitor pay equity and compliance with relevant labor laws and regulations (e.g., FLSA, pay transparency)., • Contribute to compensation-related projects such as career architecture, geographic pay strategies, or equity refresh planning., • Maintain compensation and job data within our HRIS (Workday)., • Strong analytical and Excel skills; experience with data modeling and visualization tools is a plus, • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines and prioritize tasks., • Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office Suite or related software., • High level of integrity and ethics, with the ability to handle sensitive and confidential information with discretion., • Bachelor's degree in Human Resources, Finance, Business, or a related field., • 1-2 years of experience in an analytical role (compensation or HR analytics a plus), • Familiarity with compensation survey providers (e.g., Radford, Mercer, Culpepper)., • Working knowledge of compensation regulations and best practices., • Experience with HRIS and compensation tools (e.g., Workday, Radford, or similar). We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$29—$43 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Reporting to the Go-To-Market Compensation Director, the Senior Compensation Analyst will play a key role in managing the day-to-day administration of incentive compensation programs for the sales organization. This role also serves as a strategic partner, providing insights and recommendations on the design, execution, and analysis of incentive plans. Responsibilities include supporting ICM system configuration and maintenance, conducting compensation cost modeling, and delivering trend analysis to guide data-driven decision-making. How You Will Make a Difference • Manage the administration of all incentive plans to ensure incentives are paid on time and adhere to design governance and compliance. Oversee calculations for monthly and quarterly commission and accruals, and resolves disputes., • Serves as an SME demonstrating knowledge surrounding Incentive Compensation Management (ICM) systems, including best practices in building and testing., • Manage ongoing operation of Xactly, including making updates, processing and validating payouts, distributing plan and quota documents, and assisting with configuration changes., • Independently develop process efficiencies and leverage AI where possible to support end-to-end automation., • Develop cost modeling and scenario analysis by synthesizing information from multiple sources and assist in interpreting findings to help leadership make informed decisions., • Provide the business with data and analytic insights on sales effectiveness and continually build dashboard visualizations., • Enable ongoing review, evaluation and modification of new and updated spiffs and contests., • Build and maintain strong collaborative relationships with key business partners within People Operations, Sales Operations, IC Design, Sales, IT and Treasury., • Provide training and support to the sales team on compensation plans and Xactly functionality. You'll be a trusted resource., • Serve as the secondary point of contact for the day-to-day operations of our external partner program, working closely with the primary lead to ensure smooth execution, coordination, and continuous improvement., • Continuously identify opportunities to streamline and automate sales compensation processes by utilizing AI capabilities., • Partner closely with Sales Operations, Finance, HR, and IT to ensure seamless integration of compensation data and processes. Communication is key to our success., • Strong analytical and problem-solving skills, ideally with an AI mindset., • Ability to learn new platforms quickly., • Quantitatively-oriented, with expertise in building spreadsheets to manipulate data and create solutions., • Ability to work with minimal oversight, using discretion, experience and data to make strategic recommendations to the business., • Works in a proactive manner to drive efficiency - eliminating manual processes where possible., • Collaborator and strong communicator - deft at handling delicate and confidential matters related to compensation., • Enjoys building and enhancing data visualizations., • Excellent organizational skills and attention to detail., • Excellent at time management with a proven ability to meet deadlines., • 5+ years of experience in Sales Compensation, Finance, Business Analysis, or knowledge transferable function., • 3+ years experience running, designing and/or configuring an ICM platform, Xactly is, • Strong Microsoft Excel and/or Google sheets skills are required for this role., • Prior experience with Salesforce is recommended., • A Bachelor's degree or equivalent is preferred. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$96,000—$144,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is seeking a motivated Principal Financial Analyst to join the FP&A team supporting Corporate and G&A functions. This role serves as a strategic finance partner to senior leaders across People, Legal, Finance, IT, and Facilities, while also driving corporate-level planning, forecasting, and decision support. This role will work closely with cross-functional teams to provide financial analysis, reporting, and recommendations that contribute to the overall success of Klaviyo. This is a fantastic opportunity for a candidate that wants to be part of a dynamic FP&A organization that is scaling for the future. The ideal candidate is highly motivated, a problem-solver, a team player, detail-oriented, analytical, and outstanding at foundational FP&A. This candidate is able to effectively translate financial guardrails and insights into actionable decisions for stakeholders. This candidate will be responsible for both owning core G&A FP&A workstreams as well as supporting corporate FP&A operating rhythm. How You Will Make a DifferenceCorporate FP&A Responsibilities • Own and evolve company-wide FP&A processes and operating cadence, including forecasting, variance analysis, reporting, and month-end close support, ensuring accuracy, scalability, and relevance for executive decision-making, • Serve as a core contributor to quarterly and annual earnings processes, partnering with Accounting and Finance leadership on scenario modeling, drafting earnings narratives, and rigorous QA of financial results and supporting analyses, • Act as a thought partner to Finance leadership, proactively identifying risks, opportunities, and trade-offs that inform corporate strategy and operating decisionsG&A FP&A Responsibilities, • Lead end-to-end financial planning and forecasting for G&A functions (People, IT, Legal, Finance, Facilities), translating complex operating plans into clear financial implications and actionable recommendations, • Own annual operating plan, monthly & quarterly forecasts, and long-range planning for assigned cost centers, supported by advanced models for headcount, compensation, benefits, and operating expenses., • Provide executive-level decision support through concise reporting, dashboards, and scenario analysis, proactively surfacing insights to influence leadership priorities and resource allocation, and investment decisions Who You Are, • 8+ years of FP&A years of experience in FP&A, Corporate Finance, or related fields, with strong preference for SaaS or high-growth environments., • Bachelor's degree in Finance, Accounting, Economics, or a related field; advanced degree or certification (MBA, CFA, CPA) a plus., • Deep expertise in budgeting, forecasting, long-range planning, and financial modeling for cost centers and operational functions., • Experience working with financial tools (e.g., Pigment, Adaptive, Planful, NetSuite, ERP/BI integrations) to enhance forecast accuracy and process efficiency., • Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable insights., • Strong executive communication skills, capable of influencing senior stakeholders and driving alignment in a fast-paced, dynamic environment. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$132,000—$198,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).