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Job DescriptionDescription: Role Summary As an Account Manager at Leo FS, you serve as a trusted advisor and strategic partner to a portfolio of facilities management clients. Your focus is ensuring customers achieve measurable, lasting value from Leo's services, and that every interaction strengthens the partnership. You develop a deep understanding of each client's business priorities and operational needs, often anticipating challenges before they surface. You take ownership of the customer experience end-to-end, working closely with Operations to drive outcomes collaboratively and partnering with Sales when opportunities for growth emerge naturally from strong client relationships. You are the client's advocate within Leo and Leo's strategic voice to the client. You stay close enough to service delivery to identify and resolve issues proactively, bringing the right internal resources together to ensure swift resolution and a seamless experience. Revenue retention and expansion are natural outcomes of the relationships and value you build. Key Responsibilities Client Relationship Ownership • Own the strategic communication lane with assigned clients. Ops handles day-to-day service communication; you handle partnership depth, systemic issues, and proactive thinking., • Design, build, and facilitate Quarterly and Monthly Business Reviews, synthesizing operational performance data into strategic client-facing narratives, • Develop and maintain Client Health Scores using engagement signals, satisfaction metrics, and escalation trends to identify and mitigate risk early, • Maintain close alignment with Operations to ensure real-time visibility into service delivery and client-impacting events, • Own detractor follow-up and action plans at the account level. Drive improvement., • Serve as the client’s internal advocate: surface systemic issues, push for process improvements, represent the client’s perspective in internal discussions. Revenue Retention & Growth • Lead the end-to-end contract renewal process across a structured 180/120/90-day cadence, coordinating with internal stakeholders on pricing and deal structure, • Identify and pursue upsell, cross-sell, and new service line opportunities within your portfolio, with autonomy to close independently or partner with Account Executives on complex deals, • Build and execute client retention and save strategies, leveraging health score data and engagement signals to detect risk and intervene early New Client Onboarding • Own the client experience during onboarding, ensuring a seamless transition from sale to service delivery in partnership with Operations, • Contribute a strategic growth roadmap during the pre-sale process, identifying early expansion opportunities and laying the foundation for the long-term success plan, • Execute a structured 30-day onboarding sequence including Welcome Call, communication cadence setup, initial health assessment, and 90-day strategic plan development Cross-Functional Collaboration • Partner with Operations daily. Two communication lanes, clear boundaries, mutual accountability. You are embedded with Ops, not above them., • Partner daily with Operations in an embedded, collaborative model with clear communication channels and shared accountability for client outcomes, • Collaborate with Account Executives on expansion opportunities within a structure designed to incentivize partnership over competition, • Own resolution of billing and invoice disputes, balancing client relationship health with business outcomes Required Qualifications • 5+ years in customer success, account management, or client services in B2B services (facilities management, commercial real estate, or property services strongly preferred)., • Demonstrated experience managing a portfolio of $5M+ in annual contract value., • Track record of hitting or exceeding 95%+ retention rates., • Experience running QBRs/MBRs and translating operational data into client-facing strategic narratives., • Proficiency with CRM platforms (HubSpot preferred) and comfort with data-driven account management., • Strong commercial acumen: understands gross margin, revenue retention, and the relationship between service quality and financial outcomes., • Preferred Qualifications, • Experience in facilities management or integrated facility services specifically., • Background working in organizations transitioning from transactional to strategic client management models., • Experience with NPS/CSAT program design or execution., • Familiarity with multi-trade, multi-geography service delivery.Requirements:

\n Job Title: Advance Practice Provider \n Location: Cooperman Barnabas Medical Ctr \n Department: Cardiac APP's - CBMC \n Req#: 48381 \n Status: Full Time \n Shift: Day \n Pay Range: $120,000 to $190,000 per year \n Pay Transparency: \n The above pay range reflects the anticipated annual salary range for this position if hired to work in New Jersey. \n The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. \n \n Schedule: \n\n • 3x12 hour shifts\n, • No weekends, no Holidays\n\n Job Overview: \n The nurse practitioner functions as an independent care provider in collaboration with other healthcare professionals. The care is characterized by comprehensive health assessments and management of patients with acute and/or chronic health problems in the Heart and Vascular services (cardiology, cardiac cath lab and non-invasive cardiology). Hospital APP coverage for Heart and Vascular patients. \n Qualification: \n\n • Licensed Registered Nurse in the state of New Jersey \n, • Certified Nurse Practitioner in the state of New Jersey \n, • Masters/Doctors prepared in Nursing from an accredited program \n, • ACLS/BLS certified\n, • Must have cardiac and/or critical care experience\n, • Strong clinical assessment and decision-making skills\n, • Excellent communication and interpersonal skills \n\n Scheduling Requirement: \n\n • 40 Hours\n\n Essential Functions: \n\n • Conducts thorough patient assessments, including medical history, physical examination and diagnostic test results\n, • Develops and implements comprehensive care plans for patients undergoing cardiac procedures and/or admitted for further evaluation/treatment\n, • Monitor patients, hemodynamic status, ordering, adjusting medications and interventions as needed \n, • Provide pre and post procedure/ heart failure education and support to patients and their families\n, • Facilitate discharges for heart and vascular service line patients \n, • Provide education to staff and community regarding cardiac conditions and procedures \n, • Participate in quality improvement initiatives to enhance patient care and outcomes\n, • Work closely with a multidisciplinary team, including cardiologists, other NPs, nurses, and social workers\n\n

\n Job Title: Nurse Practitioner PD Day CBMC Cardiac \n Location: Coopeerman Barnabas Medical Center \n Department: Cardiac APP's - CBMC \n Req#: 48662 \n Status: Per Diem \n Shift: Day \n Pay Range: $57.69 to $93.41 per hour \n Pay Transparency: \n The above pay range reflects the anticipated hourly range for this position if hired to work in New Jersey. \n The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. \n Job Overview: \n The nurse practitioner functions as an independent care provider in collaboration with other healthcare professionals. \n The care is characterized by comprehensive health assessments and management of patients with acute and/or chronic health problems in the cardiovascular service (cardiac cath lab and non-invasive cardiology). \n This is an inpatient role \n Qualification: \n\n • Licensed Registered Nurse in the state of New Jersey\n, • Certified Nurse Practitioner in the state of New Jersey\n, • Masters/Doctors prepared in Nursing from an accredited program\n, • ACLS/BLS certified\n, • Must have cardiac and/or critical care experience\n, • Strong clinical assessment and decision making skills\n, • Excellent communication and interpersonal skills\n\n Scheduling Requirement: \n\n • One weekend day shift per month, one weekday shift per month\n\n Essential Functions \n\n • Conducts thorough patient assessments, including medical history, physical examination and diagnostic test results\n, • Develops and implements comprehensive care plans for patients undergoing cardiac procedures and/or admitted for further evaluation/treatment \n, • Monitor patients hemodynamic status, ordering, adjusting medications and interventions as needed\n, • Provide pre and post procedure/ heart failure education and support to patients and their families\n, • Facilitate discharges for cardiac service line patients\n, • Provide education to staff and community regarding cardiac conditions and procedures\n, • Participate in quality improvement initiatives to enhance patient care and outcomes\n, • Work closely with a multidisciplinary team, including cardiologists, other NPs, nurses, and social workers\n\n

Job Description Job Title: Physician (Addiction Medicine) – Medical Director Location: Cherry Hill, NJ Position Overview: We are seeking a Board-Certified Physician in Addiction Medicine (Psychiatry) to serve as Medical Director and provide patient care within our comprehensive treatment programs, including Detox, Residential, PHP, and IOP levels of care. This role combines leadership responsibilities with direct clinical work, ensuring the highest standards of patient care and team collaboration. Responsibilities: • Serve as Medical Director, overseeing clinical services across multiple levels of care (Detox, Residential, PHP, IOP)., • Provide direct patient care at least once per week (with option for additional clinical sessions)., • Conduct evaluations, assessments, and ongoing medical management for patients with substance use disorders., • Lead the development and implementation of evidence-based treatment protocols., • Supervise and mentor midlevel providers (NPs/PAs), ensuring high-quality, compliant medical care., • Collaborate with an interdisciplinary team of behavioral health professionals to support individualized treatment plans., • Participate in administrative leadership activities, including quality improvement initiatives, compliance, and medical staff development. Qualifications: • MD or DO, licensed (or eligible for licensure) in New Jersey., • Board Certification in Addiction Medicine (required)., • Board Certification in Psychiatry, • Background in Internal Medicine or Psychiatry., • Demonstrated experience with detox protocols and addiction treatment settings., • Strong leadership skills and ability to effectively supervise midlevel providers., • Excellent communication and collaboration skills within a multidisciplinary team. Schedule & Commitment: • Medical Directorship responsibilities combined with minimum once-weekly patient care (option for more clinical time if desired)., • Union, NJ, with additional coverage at Cherry Hill, NJ. Compensation & Benefits: • Competitive compensation package commensurate with experience., • Comprehensive benefits package including medical, dental, vision, retirement, and paid time off., • Professional growth opportunities in a respected, expanding addiction treatment program.

Job Description Dermatology NURSE PRACTITIONER or PHYSICIAN ASSISTANT Opportunities Compensation package includes but not limited to paid time off, short term/long term disability, 401k, CME allowance, Medical, Dental and Vision, Mal-practice insurance and professional dues. There are few places in the country that offer the quality care, innovation and state-of-the-art procedures that are available with this facility and that offer personal and professional growth. Qualifications: MUST HAVE 2+ YEARS OF EXPERIENCE IN DERMATOLOGY. Must be bilingual in Spanish. Clean license and in good standing Requirements Check out all locations hiring; Derm -Clark, NJ - Nurse Practitioner Derm -Kenilworth, NJ - Nurse Practitioner West New York - Nurse Practitioner or Physician Assistant, must be bilingual Spanish Jersey City- Nurse Practitioner or Physician Assistant, must be bilingual Spanish

Job Description Lead and grow a palliative care APP team — while maintaining meaningful clinical practice and protected leadership time as the team grows. Base salary $160,000–$190,000/year plus annual performance bonus up to $25,000. This is a clinical leadership role with protected leadership time, not a full staff caseload with management layered on top. Direct patient load is calibrated to team size, creating real capacity to lead. Setting · License: Outpatient – SNF & community, Bergen & Passaic NJ · New Jersey NP or PA license required About us & the role: NJ Palliative Care Solutions is on a mission to deliver palliative care without walls across New Jersey, partnering with skilled nursing facilities, home-based providers, and leading health systems. We are hiring a Lead Advanced Practice Provider (NP/PA) to guide Nurse Practitioners and Physician Assistants delivering outpatient and SNF palliative care across Bergen & Passaic. The role combines direct patient care, APP mentoring, quality oversight, documentation standards, and practical program-building. Leadership model: A clinical leadership role with protected leadership time. May be mostly clinical at launch; as the team grows, direct patient load decreases to create capacity for APP onboarding, shadowing, 1:1 mentorship, case and chart review, clinical escalation, referral relationship management, and performance improvement. Visibly different from a staff APP role: the Lead helps set standards, strengthen execution, and improve the team’s quality, productivity, and consistency. Why you’ll want this role: Real ownership: shape clinical standards, mentor APPs, and help build the program. Protected leadership time, with the operational and clinical support to use it well. Data-guided mentorship and a collaborative interdisciplinary team behind you. Academic pathways, CME, and a clear path to grow your leadership. Primarily a Monday–Friday schedule with flexibility to swap workdays. What you’ll do: Provide day-to-day leadership, mentoring, and clinical support to NPs and PAs. Carry a focused clinical caseload calibrated to team size — performing at the top of your license with best-practice, holistic, patient-centered, evidence-based interdisciplinary palliative medicine. Provide palliative care consultations and follow-up visits across skilled nursing settings, including short-stay subacute/rehab patients with recent hospitalizations, high symptom burden, or complex goals-of-care needs, as well as ongoing management of long-term care residents. Lead goals-of-care and advance care planning conversations with patients and families, coordinating with partner home health and/or hospice agencies if and when appropriate. Promote evidence-based standards, quality, and consistent documentation across the team, shaping the palliative medicine practice across the region’s facilities. Support transition planning across the SNF stay – from admission after hospitalization through discharge home, return to long-term care, rehospitalization decisions, hospice transition, or other next-site-of-care planning. Support onboarding, shadowing, case review, quality review, and escalation workflows. Build referral relationships and represent NJPCS with SNFs and community organizations. Support local and regional coverage planning across Bergen & Passaic, with mileage reimbursement and clinical/EMR support. What you bring: Active New Jersey NP or PA license and national board certification. DEA + CDS registration, or ability to obtain by start date. 5+ years across palliative care, hospice, geriatrics, oncology, internal/family/hospital medicine, SNF/LTC, or complex chronic care; palliative experience preferred. 1–2+ years of leadership, mentoring, precepting, team lead, or supervisory experience. Palliative care certification (e.g., ACHPN / CHPN) preferred. Strong communication, clinical judgment, operational follow-through, and interdisciplinary collaboration. Compensation & total rewards: Competitive base salary: $160,000–$190,000/year. Annual performance bonus up to $25,000, rewarding both productivity (RVUs) and quality of care. 28 days of paid time off your first year, growing to 33 days at 2 years, in one flexible bank. Malpractice & professional liability ($1M / $3M), license & DEA renewals, up to $1,000/year CME, up to $2,000 tuition reimbursement. Medical via Cigna PPO, including a $0/month employee-only option, plus dental, vision, and an HSA. Short- and long-term disability, voluntary life & AD&D, and accident / critical-illness / hospital coverage. 401(k) retirement plan, plus pre-tax FSA, dependent-care FSA, HSA, and commuter benefits. 24/7 Employee Assistance Program, identity-theft protection, legal plan, pet benefits, and member discounts. Apply: Upload your resume. A real person will follow up. Questions? careers@njpalcare.org

Job DescriptionAbout the Role We’re seeking a mission-driven Attending Physician to deliver comprehensive, proactive medical care for residents across long-term care, subacute/post-acute, ventilator, and behavioral health units. You’ll round regularly, lead multidisciplinary care, and use decisive, evidence-based interventions to improve outcomes and reduce avoidable hospitalizations. Key Responsibilities Provide direct, comprehensive medical care to residents in long-term, subacute/post-acute, ventilator, and behavioral health settings. Conduct routine rounding, thorough evaluations, and timely follow-ups to ensure continuity of care and early, aggressive intervention. Lead and actively participate in multidisciplinary care team meetings; contribute to individualized care plans. Aggressively manage chronic and complex conditions; respond promptly to status changes and emergent situations using appropriate modalities (e.g., IV diuretics, antibiotics, fluids, TPN) and respiratory therapies. Communicate clearly and compassionately with nursing staff, NPs/APPs, patients, families, and consulting providers. Collaborate with facility nursing, rehabilitation teams, leadership, and assigned NP to coordinate and optimize care. Discuss goals of care and palliative care options; support patients and families in shared decision-making. Promote healthy aging through preventive care and proactive treatment plans. Document accurately and promptly in the EMR; maintain strong clinical documentation habits. Help develop and implement proactive strategies to reduce avoidable hospital transfers and readmissions. Desired Qualities Passion for patient-centered care in geriatrics and chronic disease management. Strong clinical judgment, confidence, and decisive decision-making. Excellent communication skills with patients, families, and interdisciplinary staff. Proactive, assertive clinical management style; comfortable in fast-paced, diverse clinical environments. Highly organized with effective time management; detail-oriented and efficient. Independent and self-directed; reliable, punctual, and hardworking. Comfortable discussing sensitive topics, including goals of care and palliative needs. Qualifications MD or DO from an accredited medical school; Board Certified/Board Eligible in Internal Medicine, Family Medicine, or Geriatrics. Active, unrestricted state medical license (or eligibility to obtain) and current DEA registration. Experience in post-acute/long-term care, ventilator care, or behavioral health preferred. Proficiency with EMR systems and clinical documentation. Demonstrated ability to collaborate effectively with NPs/APPs, nursing, rehabilitation, and administrative staff. Current BLS/ACLS (or willingness to obtain, as required by facility).

Job Description AlediumHR is partnering with a growing telehealth organization that is redefining how men and women manage their health. Through expert clinical care and modern technology, this group is transforming hormone optimization, preventative medicine, and performance-based wellness nationwide. Required Clinical Experience • Minimum 1 year of hands-on Hormone Replacement Therapy experience, • Experience treating both male and female patients, • Comfort managing testosterone therapy, estrogen/progesterone therapy, adjunct wellness medications, and ongoing lab monitoring, • Strong understanding of endocrine health, preventative care, and optimization protocols Licensing Requirements • Active NP or APRN licenses in a minimum of 6 U.S. states, • Active, unrestricted DEA license Responsibilities • Conduct structured virtual consultations for men and women seeking hormone optimization and wellness care, • Review labs, diagnose hormone imbalances, and develop evidence-based treatment plans, • Initiate and manage HRT protocols, including appropriate prescribing and follow-up, • Provide patient education on risks, benefits, and long-term care strategies, • Maintain thorough, compliant documentation within telehealth platforms, • Collaborate with a clinical and administrative support team to ensure a seamless patient experience Remote Flexibility Work from home with scheduling options that fit your availability. (minimum of 20 hours required) Compensation Range is $60-$90 an hour, depending on experience and number of licenses. This is a 1099 position. Operational Support Administrative, tech, and compliance infrastructure are in place so you can focus on patient care. Apply now to join a team dedicated to advancing hormone health across the country.

Job Description Are you an experienced leader with a passion for building high-performing teams, delivering outstanding guest experiences, and driving sales performance? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture. With strong earning potential, robust benefits, and a culture focused on development and recognition, this is your opportunity to lead with impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most competitive compensation packages in the retail industry: • Base salary ranging from $65,000 to $80,000 based on experience, qualifications, and store assignment, • Annual bonus opportunities with potential to earn up to $89,700 in additional pay, based on performance and company results, • Paid 13-week leadership training program through the Ashley Sales Academy, • Quarterly and annual awards to recognize top performance, • 401(k) retirement plan with company match, • Paid time off, holiday pay, and a paid day off for your birthday, • Medical, dental, and vision coverage with plans starting at $25 per week, • Employee discounts on products and services, • Referral bonuses of up to $1,000 for recommending successful candidates, • Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes Our Culture and Team Member Programs At FDE, we value a culture of recognition, growth, and support. Our team programs and feedback channels are designed to help our people succeed both personally and professionally: • Hope to Dream: Helps provide beds to children in need through proceeds from mattress sales, • Give a Day: Paid time off annually to volunteer with a recognized non-profit organization, • Corporate Chaplains: Confidential support for life challenges such as grief, family, and wellness needs, • Life Resources: Quarterly sessions focused on finances, relationships, and health, • Team Member Relief Fund: Financial assistance during unexpected life events, • SmartDollar: Free financial wellness platform for budgeting, saving, and debt reduction Your Role: General Sales Manager The General Sales Manager is responsible for overseeing the full sales operation within their assigned location. This role involves developing and executing sales strategies, managing a high-performing team, and ensuring all sales objectives are achieved. The General Sales Manager leads by example, staying Positioned to Impact (P2I) on the floor, driving results through coaching, planning, and collaboration with other departments. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. Key Responsibilities Sales Strategy and Leadership • Create and execute comprehensive sales strategies to meet revenue and profitability goals, • Analyze sales trends and data to identify areas for improvement and opportunities for growth, • Set and monitor clear performance goals for all sales roles, • Provide regular coaching, direction, and performance feedback to sales managers and team members FDE's Sales Leadership Processes • Manage staffing levels to align with store traffic and turnover, • Oversee onboarding and cultural integration of new team members, • Support development and performance management of all team members, • Ensure consistent execution of the Ashley Proven Sales Process, • Lead prospecting and follow-up efforts to grow the customer base, • Ensure compliance and high standards across all sales activities, • Maintain active presence on the sales floor to coach in real-time (Position to Impact) Leadership Development • Apply principles from FDE's Leadership Toolkit, • Participate in leadership and vendor training, manager meetings, and development sessions, • Mentor future leaders including Sales Managers, Assistant Managers, and Trusted Advisors Daily Store Operations • Lead daily huddles and coaching scrimmages to set the tone for the team, • Assign team opportunities and assist with guest interactions, • Guide team members in developing sales techniques and exceeding KPIs Sales and Business Performance • Achieve store-specific sales budgets by managing team execution and staffing-to-traffic ratios, • Improve sales performance in areas such as close rate, average sale, and sales per guest, • Track and manage key metrics including protection plan sales, sleep category, net margin, financing applications, and appointment rates, • Monitor and improve Net Promoter Score (NPS) and reduce Total Piece Exception Rate Showroom and Compliance Standards • Lead weekly Perfect Store Visit meetings to maintain operational alignment, • Ensure the store remains clean, organized, and guest-ready, • Regularly coach, assist, and manage team performance through active engagement Schedule Requirements • Full-time, minimum of 40 hours per week including weekends, • Additional hours may be required during peak periods, holidays, or business needs, • Two scheduled days off per week, excluding holidays or blackout periods, • Regular, in-person attendance at the assigned store is required Qualifications • High motivation, strong leadership mindset, and excellent interpersonal skills, • Experience in retail leadership, sales management, or a similar role required, • Ability to drive performance through accountability, coaching, and team development, • Skilled in managing priorities, solving problems, and making data-informed decisions, • Strong communication and organizational abilities, • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn internal systems Job Type Full-time Benefits • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off, • 401(k) with employer match, • Employee discount #ANE2

Job DescriptionAbout Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates. About the Opportunity Lyra’s provider network is composed of in-person and virtual therapists, physicians, and coaches across the US. With our advanced matching technology, supportive provider platform, and opportunities for training and clinical consultation, being part of our network is an incredible chance to do what you love (like patient care) with support for the things you don’t love (like self promotion and scheduling). We are looking for contract nurse practitioners (NPs) or certified physician assistants (PA-C) who are passionate about whole-person, whole family mental health care and working within a connected network to provide patients with easily accessible, culturally responsive, high-quality mental health care. You’ll provide evidence-based treatment via live 30-minute video intake appointments and regular follow-up appointments. You'll conduct psychiatric evaluations and provide medication management. Lyra makes it easy to refer patients to evidence-based therapy and coaching services in tandem with your care. You will provide care to children, teens, and young adults from a multitude of different backgrounds and experiences, as well as those with varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally-responsive care—an approach that is mindful of the impact of cultural background on each person’s care experience.Responsibilities: • Practice comprehensive mental health medication management via a 60-minute intake appointment and regular follow-up appointments, • Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment, • Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications, • Experience and commitment to providing safe, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care, paying close attention, medication minimizing risks, and maximizing benefits)Requirements:, • Graduate from an accredited (CCNE) Psychiatric-Mental Health Nurse Practitioner (PMHNP) program; OR graduate from an accredited PA program (ARC-PA) with certification through PANCE with preference for Certificate of Added Qualifications in psychiatry, post-graduate fellowship in psychiatry, or other academic psychiatry certificate program completion, including a Doctor of Medical Science with Psychiatry concentration, • Unrestricted state license, • A minimum of 2 years in practice, • Strong preference for NPs and PA-Cs with an active DEA license, • Preference for NPs and PA-Cs with additional certification or clinical experience with minors, • Must have office space with ability to see clients in Newark, • Ability to provide care to patients with a full range of diagnoses, clinical complexity, and severity levels, with a preference for providers who offer in-person options, • Full-time resident of the United StatesHere are some of the advantages of joining the Lyra provider network:, • Set your own schedule without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Access to a custom-built calendar for new patients to connect seamlessly, • Access to experienced clinical consultations to get rapid support with your patients as well as access a range of specialty group consultation meetings, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Are you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most comprehensive compensation and benefits packages in the industry: • Base salary ranging from $60,000 to $70,000, depending on experience and store assignment, • Annual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company success, • Paid 13-week training program through the Ashley Sales Academy, • Quarterly and annual performance awards, • 401(k) plan with company match, • Paid time off, holiday pay, and a paid day off for your birthday, • Medical, dental, and vision insurance with plans starting at $25 per week, • Employee discounts on Ashley products, • Referral bonuses of up to $1,000 for successful candidate referrals, • Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes Our Culture and Team Member Programs At FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities: • Hope to Dream: Every mattress purchase helps provide beds to children in need, • Give a Day: One paid day annually to volunteer with an approved nonprofit organization, • Corporate Chaplains: Confidential support for personal, family, and wellness matters, • Life Resources: Quarterly wellness events on finance, relationships, and health, • Team Member Relief Fund: Financial support for unexpected life events, • SmartDollar: Free financial education and budgeting platform for employees Your Role: Sales Manager As a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. Key Responsibilities Sales Leadership and Coaching • Lead and execute FDE's seven critical sales leadership processes, • Manage team staffing levels to align with traffic and sales volume, • Support the onboarding and development of new team members, • Coach and performance manage associates to achieve sales excellence, • Oversee consistent execution of the Ashley Proven Sales Process, • Guide prospecting and follow-up to build a strong pipeline of customers, • Ensure sales practices meet company compliance and quality standards, • Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact) Leadership Development • Apply leadership tools and best practices in daily management, • Attend required training including leadership development and product/vendor sessions, • Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training Daily Operations and Motivation • Lead energizing morning huddles and coaching scrimmages, • Assign team opportunities and participate in guest interactions, • Review and manage staffing-to-traffic ratios and store KPIs Sales and Performance Metrics • Achieve store sales budgets based on store tier, • Improve sales KPIs including close rate, sales per guest, and average ticket, • Monitor and drive success across categories such as protection plans, sleep products, and financing, • Track Net Promoter Score (NPS) and Total Piece Exception Rate Operational Excellence • Ensure all activities align with the company's mission, values, and operational standards, • Participate in weekly "Perfect Store Visit" meetings to review store readiness and performance, • Maintain a clean, organized, and guest-ready showroom environment Schedule Requirements • Full-time, minimum of 45 hours per week including weekends, • Availability during holiday periods and business-critical dates, • Two scheduled days off per week, with exceptions during peak periods, • Regular, in-person attendance at the assigned store location is required Qualifications • High school diploma or GED required; associate or bachelor's degree preferred, • Previous leadership experience in a fast-paced retail environment, • Strong ability to coach, lead, and drive performance through others, • Effective communicator with strong interpersonal and motivational skills, • Ability to foster teamwork and build strong internal relationships, • Highly organized with the ability to adapt to changing priorities, • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems Job Type Full-time Benefits Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount, Paid training program #ANE2

Job Description Be a part of something remarkable as a part-time Site Manager at Thomas Edison National Historical Park and Morristown National Historical Park in West Orange, New Jersey! Pay range is $22.42/hour! What We Do America’s National Parks is a nonprofit partner of the National Park Service (NPS), operating stores at over 175 national park sites. But we’re more than a retailer. Our purpose is to educate the public about the history, landscapes, and cultures that have shaped America. We do this through the products we make and the experiences we create for our visitors. We also support the parks through our aid to the parks program. Since we started in 1947, we’ve provided more than $180 million in aid to the NPS from our retail sales. Who We Are America’s National Parks is a people-centric company. We’re down-to-earth, realistic, and supportive, relying on common sense, honesty, and a sense of humor to solve problems and meet goals. We treat each other with respect and want the people we hire to stay with us for a long time. We honor the individuality of each team member, while promoting cooperation, and our team thrives as a result. We believe our success comes down to five humanistic values: Education; Service; Collaboration; Sharing; and Excellence. These values guide everything we do. Check out our core values. What We Value People with an interest in national parks, history, and nature, and a desire to be part of a rewarding tradition promoting and protecting our public lands. People who enjoy learning new things and sharing those learnings with others. Someone who can carefully attend to details, take pride in maintaining an appealing retail space, and are delighted when a visitor leaves with a smile. Most important, a person that embodies our core values with an eagerness to live them out each day. A minimum of three years’ experience in retail management required! What We Offer • 403(b) Retirement Plan, • Aflac supplementalinsurance, • Bonus Program based on organizational performance, • 25% discount on purchases at more than 150 Eastern National facilities, • Opportunities for growth and development, • A positive and supportive work environment, • The chance to make a difference in the world Essential Job Functions: • Computer proficiency with applied understanding of Microsoft Office Suite, • Restock the sales floor while following visual merchandising guidelines and help create visual displays. This includes lifting boxes weighing up to 35 pounds to a shelf height of 5 feet and may require standing for long periods of time to include bending, squatting, and reaching, • Results driven and able to achieve sales and profitability goals; assist visitors with product selection and offer complementary products, • Navigate complex topics with sensitivity and respect, • Ability to work a flexible schedule including weekends and maintain prompt and regular attendance, • Demonstrated ability to manage and motivate a team through a shared mission andgoals, • May open and close the store independently, • Requiredtowork one weekend day a week, or a full weekend every other week. If you thrive in a mission-based environment and share our values, we encourage you to apply here. We are always looking for talented individuals who can help us continue to make a difference. To learn more about America's National Parks, the educational branch of Eastern National, please visit our website at https://americasnationalparks.org/ or http://easternnational.org/. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionRetro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels. We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences. Key Responsibilities: • Leadership & Team Development:, • Recruit, train, and mentor staff to achieve performance excellence., • Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates., • Operations Management:, • Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits., • Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times., • Member Engagement & Retention:, • Drive exceptional member experiences, achieving high Net Promoter Scores (NPS)., • Develop strategies to increase membership retention, targeting a churn rate below 5%., • Sales & Marketing:, • Drive membership growth by meeting or exceeding monthly new membership targets., • Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates., • Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals., • Financial Management:, • Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met., • Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins., • Performance Analysis:, • Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership., • Continuously identify opportunities for improvement based on data trends and feedback.Qualifications:, • Minimum of 1 year of experience in a managerial role within the fitness, retail, or hospitality industry., • Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency., • Strong leadership, problem-solving, and team-building skills., • Excellent communication and customer service abilities., • Proficiency in financial reporting and CRM systems., • Passion for health and fitness.What We Offer:, • Competitive salary and performance-based bonuses., • Complimentary gym membership., • A chance to lead a passionate team in a thriving fitness community.

Job Description Overview Using a balance of account management and direct telephone outreach, the primary responsibility of the Regional Account Manager (inside sales) position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Amerita products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within prescriber offices settings Applicants should reside in, or commutable distance to Totowa, NJ Schedule: Monday - Friday / Remote We Offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts, • Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance, • 401(k) Retirement Plan, • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability, • Employee Discounts, • Tuition Reimbursement, • Paid Time Off & Holidays Responsibilities • Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals, • Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads, • Responsible for identifying, ranking, prospecting, and developing key specialty practices and business relationships in neurology, immunology, and GI accounts within targeted regional territory, • Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience, • Supports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, Medicare changes, etc.) designed to ensure territory meets performance requirements, • Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists, • Documents and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs, • Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff, • Obtains and manages prescriber communication preferences, • Nurtures and manages prescriber relationships to improve loyalty, and retention, • Utilizes RAMConnect Tool to ensure all account prescriptions are processed quickly and efficiently throughout the workflow process, • Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication, • Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable, • Works collaboratively with sales to achieve monthly, quarterly, and annual sales goals, • Supervisory Responsibility: No Qualifications • Associate degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare, • Bachelor’s Degree desired, • 2+ years’ healthcare or customer service experience preferred. Familiar with specialty providers, clinic, and hospital communities desired, • Team player willing to accept and promote organizational goals and function with minimal supervision., • Ability to respond to common inquiries or complaints from customers, employees, or senior management., • Self-motivated and results driven., • Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills., • Maintain HIPAA patient confidentiality., • Familiarity with general pharmacy terminology, brand, and generic names of medications preferred., • Understanding drug reimbursement, Managed Care Medical Specialty and PBM drug benefits., • Exceptional probing and consultative communication skills., • Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM., • Percentage of Travel: 0-25% To perform this role will require frequently sitting, and typing on a keyboard with fingers, and occasionally standing, walking, bending, reaching, climbing (stairs/ladders), kneeling, crouching, and stooping. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs

Doctor of Medicine | Family Practice Location: Newark, NJ Employer: Aya Locums Pay: $75 to $90 per hour Shift Information: 5 days x 8 hours Contract Duration: 13 Weeks Start Date: 8/20/2026 About the Position Aya Locums has an immediate opening for a locum Primary Care job in Newark, NJ paying $75/hour - $90/hour. Job Details: Position: Nurse Practitioner Specialty: Primary Care Start Date: 08-20-26 Length: 13 weeks Schedule and Coverage: Shift Coverage: Scheduled + No Call Shift Schedule: Standard 5, 8-Hour 07:00 • 19:00 About the Facility: Facility Type: Float Pool About Locum Nurse Practitioner (NP) Jobs: This is a generalized description of locum NP job requirements. Specific assignment details may vary based on the healthcare facility, patient population and the NP specialty. General Job Responsibilities: Conduct comprehensive patient assessments to diagnose and treat a variety of medical conditions. Develop and implement individualized treatment plans. Order and interpret diagnostic tests. Prescribe medications and manage chronic conditions. Provide patient education and counseling on healthy lifestyle choices. Perform procedures as permitted by state regulations and NP specialty. Collaborate with physicians and other healthcare providers to ensure coordinated care. Document patient care accurately and thoroughly. Skills: Strong clinical knowledge and assessment skills. Excellent communication and interpersonal skills to build rapport with patients. Proficiency in performing physical examinations and procedures relevant to their specialty. Critical thinking and problem-solving skills to diagnose and manage complex medical conditions. Time management skills to efficiently manage a patient workload. Ability to work independently while also collaborating effectively with a healthcare team. Minimum Education Requirements: Master of Science in Nursing (MSN) degree focused on an NP specialty (e.g., family practice, adult-gerontology, pediatrics). License & Certifications: Active and unencumbered advanced practice registered nurse (APRN) license in New Jersey. National certification as an NP in a relevant specialty area by a recognized certifying body (e.g., American Academy of Nurse Practitioners [AANP]). Experience: While specific requirements may vary, most locum NP positions prefer candidates with at least one year of experience in a clinical setting relevant to their specialty. Additional Notes: Locum tenens NP positions are temporary assignments, often lasting weeks or months, to fill staffing gaps in healthcare facilities. These positions offer competitive pay and flexible schedules, allowing NPs to pursue diverse work environments and control their workload. With Aya Locums, you get: Access to top hospitals and healthcare systems in diverse care settings. Highly competitive, transparent locum tenens pay. Dedicated application and assignment support. In-house credentialing and licensing teams. Travel and lodging coverage. Easy timekeeping and streamlined management of documents. Malpractice coverage and risk management support. Aya may provide other benefits where required by applicable law, including but not limited to reimbursements. For all employees and employee applicants, Aya is an Equal Employment Opportunity ("EEO") Employer, including Disability/Vets, and welcomes all to apply.

We are Smartness, and we support small and medium-sized accommodation providers with solutions to help them fight back against the huge hotel chains. We started in 2020 by providing these companies with a dynamic pricing solution which increase revenue by on average 30%. Last year, we were named one of Italy’s top start-ups, and are the fastest growing B2B SaaS company in the accommodation space in both revenue and number of clients. Today we are working with over 4000 companies in over 20 countries, and steadily growing. Yet, this is only the start of our journey. Beyond Smartpricing, we've launched a suite of products over the past few years that is growing by more than 10% month-over-month. Our goal is to become one of the leading global players in our industry.As a Customer Success Manager at Smartness, you will be the driving force behind customer satisfaction and business growth. Your primary focus will be ensuring full adoption of our platform while maximizing revenue through targeted upselling and cross-selling activities. Your main responsibilities will include: • Revenue Growth: Identify and propose upselling opportunities, promoting premium features and additional services that deliver value to customers., • Develop effective cross-selling strategies by recommending complementary products and services tailored to customer needs, expanding account value while analyzing customer behavior and preferences to offer personalized solutions that maximize their return on investment., • Customer Support: Provide timely and professional responses to customer tickets, chats, and calls, ensuring accurate information and efficient issue escalation, • Customer Relations and Revenue Enhancement: Foster strong customer relationships to ensure satisfaction and retention, while driving revenue growth through effective upselling and cross-selling, • Proactive Outreach: Engage with customers through adoption calls and interviews to understand their needs and highlight our platform's benefits. Implement strategies to enhance customer engagement and platform adoption, aligning with business objectives. Host webinars, create customer success content, and gather feedback for continuous product improvements, • Performance Metrics: Track key performance indicators (KPIs) like NPS, CSAT scores, and retention rates, while analyzing customer behavior data to enhance service quality and satisfaction, • 2-3 years of experience in a SaaS company with Account Management, Business Development or Customer Success Management role, • Technical Knowledge: Familiarity with Property Management Systems (PMS), Online Travel Agencies (OTAs), and Channel Managers, • Data Analysis: Ability to monitor and analyze key performance indicators (KPIs) like NPS, CSAT scores, and customer retention rates, • CRM Management: Proficiency in using CRM systems to track customer interactions and manage data, • Up-Selling: Proven ability to effectively identify and maximize sales opportunities by upselling additional features or premium services that enhance customer satisfaction and increase revenue, • Cross-Selling: Experienced in cross-selling complementary products and services to meet customer needs, driving increased customer engagement and expanding account value through tailored recommendations, • Training and Support: Expertise in providing training, resources, and ongoing customer support for platform adoption, • Content Creation: Skill in developing customer success content, including webinars, documentation, and other resources, • Analytical Skills: Strong analytical abilities to assess customer behavior and enhance service delivery and satisfaction, • Full professional proficiency in German, • C1 level proficiency in English, • Experience in tourism is a strong plus, • Work in a small and top-performing team that moves extremely fast where you are extremely important., • Work without having to deal with jerks and ego-maniacs., • The opportunity to join one of the best travel-tech sales teams in Europe., • A place where your talent can blossom., • An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward., • A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority., • Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals., • We have fun while working! We are easygoing people., • Work with the best software out there to automate repetitive tasks and let you focus on customers and targets., • Remote working with frequent opportunities to meet up., • Fun and enriching experiences – unforgettable team-building events that go beyond the usual outings., • Competitive salaries and bonuses – as a meritocratic team, we recognize talent and hard work, rewarding them appropriately.If you're reading this, it means you're genuinely interested, and that excites us! Here's what you need to know:, • We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible., • Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress., • We hold ourselves and our team to the highest standards of excellence and culture.We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us!

_'s mission is to create a more inclusive and strong tech community. How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias and increasing equality of opportunity. CoderPad is looking for a Senior Customer Success Manager for our Mid-Market team. This is a strategic, customer centric role owning a portfolio of 40-50 mid-market accounts. This role ensures customers achieve measurable business outcomes through proactive engagement, deep relationship management, and strategic execution. Senior CSMs act as trusted advisors who bridge customer goals with product value and long-term success. This role reports to our Head of Customer Success. The required timezone for this role is CST OR EST. • Portfolio Ownership: Manage a book of ~40–50 mid-market customers, focusing on retention, adoption, satisfaction, and strategic health., • Onboarding & Adoption: Lead onboarding plans to ensure customers realize rapid time-to-value with strong adoption trajectories., • Customer Health Monitoring: Use data and qualitative signals to proactively identify at-risk accounts and recommend corrective actions., • Strategic Success Planning: Develop and execute customer success plans that align with each customer’s business goals., • Renewal Execution: Drive renewal conversations and mitigation strategies, partnering closely with Sales where appropriate., • Growth Influence: Identify expansion opportunities and influence them through value messaging and coordinated actions with Strategic Account Executives., • Business Reviews: Conduct periodic business reviews to showcase value delivery and deepen relationships., • Customer Advocacy: Serve as the voice of the customer internally to drive product improvements and operational refinements., • Cross-Functional Collaboration: Partner with Product, Support, Marketing, and other teams to ensure a cohesive customer experience., • 5+ years of experience as a Customer Success Manager in a fast-paced company. Ideally, focused on mid-market and having goals that are both renewal and expansion focused., • Experience with strategic relationship management. Building deep, long-term relationships with customer stakeholders., • The ability to problem solve and take initiative. You anticipate challenges and drive toward solutions collaboratively., • Analytical Thinking: you interpret customer and usage data to guide proactive actions within your accounts., • Experience with cross-functional collaboration: partnering with sales, product, support, and other internal teams to drive results for your accounts., • Bonus points for experience within the recruiting, talent acquisition, and/or hiring industry., • Renewal Rate (GRR & NRR) within assigned portfolio, • Customer Health / Adoption Metrics, • Customer Satisfaction (NPS / CSAT), • Effective Risk Mitigation, • Influence on Expansion Outcomes, • Completion & Impact of Success Plans, • Quality of Business Reviews & Customer Feedback$130,000 - $140,000 a yearCompensation for this role includes: base salary and variable. The base salary range for this role is $105,000- $110,000 per year. The base and variable pay is an 80/20 split. Exact salary is based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include equity and company-wide benefits you may be eligible to receive.Company Overview _ is on a mission to fix the technical interview process. We serve over 3,800 customers and have hosted more than 4 million technical interviews in 90+ programming languages since our launch in 2013. Through its simplicity, speed and accuracy, CoderPad has become a leading interview platform for hiring teams that need a reliable solution to better evaluate technical candidates – and more fairly! It works like an IDE to emulate real-world scenarios and is easily personalized to specific team needs, ensuring a positive experience for both candidate and interviewer alike. That’s why _ around the world, like Spotify, LinkedIn, and Lyft rely on CoderPad to help them prioritize quality talent and scale their hiring efforts. Benefits for YouWe are a geographically distributed company. We entrust every team member – personally and professionally. If you enjoy working with a diverse group that truly values team collaboration, we are interested in hearing from you. While these benefits are specific for full-time US-based employees, qualified candidates from other countries may be considered at CoderPad. All of the benefits below may not apply depending on an employee's country of residence and employment type, though appropriate compensation and benefits will still be offered. • Meaningful work with high impact for a well-loved product Competitive, market-rate salaries Stock options with a 4-year vesting schedule Medical, dental, and vision insurance (90% covered for employees and dependents) Flexible Spending Account (FSA) 401K with profit sharing Unlimited paid time off with an expectation of taking 3 weeks annually in addition to 20 company holidays _ environment with monthly WFH stipend Parental leave (primary: 16 weeks; secondary: 12 weeks) Short- and long-term disability and life insurance coverage Choice of laptop computer * Internal mobility and growth opportunitiesAnd more… CoderPad is _ to hiring the best talent. To work at CoderPad, employees must have the permanent and unrestricted right to work in their country of residence without needing present or future sponsorship from the company. If you meet this requirement, all applicants will be considered for employment regardless of race, color, national origin, religion, age, gender identity, sexual orientation, or veteran or disability status. Our goal is to be a diverse team that represents a variety of backgrounds and perspectives and a culture where everyone feels included. _ has shown that women and people of color are less likely than others to apply for a role if they do not meet 100% of the qualifications. Please know that we would still love to hear from you even if you feel you only are a 75% match. We promote a diverse and inclusive culture at CoderPad.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. _. Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping. Today, the product management org is six PMs, led by a co-founder who serves as Head of Product. You will Report to our Co-founder / Head of Product, _. PM the Platform team end-to-end. This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it. Work across technical systems. This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems. Manage the team’s product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team. Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems. Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis. Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions. Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings. Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process. Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work. You have 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc). 5+ years of professional software engineering or engineering management experience. Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers. Strong product intuition. You can look at a problem and see the right solution. The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps. Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders. Comfortable making decisions without perfect information and moving work forward without being told to. Genuine empathy for users and teammates. You want to understand their problems. What's cool about the role Competitive pay and equity. Base salary for this role: $250,000 to $325,000. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our _.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit _. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: Agero’s Motor Club handles millions of roadside events every year. We’re piloting a next-gen Dispatch System that fuses short and long-term horizon optimizers to decide who gets which job, when, and why. You will be instrumental in developing, evaluating and productionizing this system, building out the prediction models, incorporating them into the optimizer and leading the team to a successful outcome. Key Outcomes: • Architect & ship: Design end-to-end Python services (batch + streaming) that ingest model outputs, run constrained optimization, and surface real-time dispatch decisions., • Model & simulate: Build/extend ML models (gradient-boosting, deep learning, OR-Tools) and run time-horizon simulations to quantify cost vs. service-level trade-offs., • Operationalize: Automate training, validation, A/B rollout, and monitoring (SageMaker / Airflow)., • Lead & collaborate: Partner with Product, Ops, and Data Engineering; mentor a small squad of ML engineers; present findings to execs., • Continuously improve: Instrument NPS / cost telemetry, identify failure modes, and iterate. Skills, Education, & Experience: • 6 + yrs experience in ML Engineering with ownership of production systems., • Expert-level Python., • Hands-on optimization (Mixed Integer Programming / Linear Optimization / Stochastic Optimization) and modern ML (XGBoost, PyTorch)., • Proven record designing cloud-native pipelines on AWS, GCP or Azure (AWS)., • Strong SQL, feature-store design, and data-quality mindset. Nice to Haves: • Experience with dispatch, logistics, or supply-demand marketplaces., • Familiarity with Monte-Carlo tree search, multi-agent simulation, or hierarchical RL., • Prior work balancing short-term incentives against long-term KPIs (e.g., LTV, NPS), • Ability to translate business objectives into mathematically rigorous experiments. Sound like a fit? Reach out with a link to your GitHub or a brief project write-up. Hiring In: • United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, NY, TN, VA The anticipated closing date to submit applications for this role is December 20, 2025 The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range $150,000 - $200,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$150,000—$200,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. _. Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We are hiring an experienced data analyst to partner with our internal stakeholders and help build the foundations that make AI-powered data access reliable. You will support multiple business areas (including Product, Finance, and Customer Success) and contribute significantly to the semantic layer and our data model. Tremendous values data as a first-class citizen and believes insights unlock significant growth. You will be an integral part of the data team and collaborate closely with company-wide stakeholders. What you'll do Contribute to trusted, reliable data models and semantic layer coverage that make AI-generated analyses more accurate. Apply various analytics methods to gain insights into critical aspects of our business. Consolidate diverse facts and findings into compelling narratives that can be applied across Tremendous. Advocate for data-informed decisions by partnering with key stakeholders and senior leaders. Identify and implement improvements within the Data team by standardizing processes, developing innovative practices, and fostering new expertise. Join a growing data team and actively contribute to team collaboration and culture. What you'll bring You write sophisticated SQL with a preference for well-architected data models, optimized query performance, and documented code. You are proficient with at least one visualization & business intelligence platform (e.g., Sigma, Tableau, Looker, Mode). Strong verbal and communication skills. You can articulate why something should be built a certain way and how it will impact the business. You're comfortable working alongside AI tools and thinking critically about AI-generated output. You expedite projects forward, favoring rapid and incremental development in parallel with problem-solving short-term obstacles. You employ a structured approach to handle ambiguous exploratory analysis, balancing thoroughness with the MVP mindset. You use excellent judgment and sharp business and product instincts that allow you to prioritize. Bonus Experience working with a B2B software product. Experience with dbt, Sigma, and Snowflake. Experience in Python or R. What's cool about the role Competitive pay and equity. Base salary for this role: $175k to $225k. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our _.

Created by hospitality operators for hospitality operators, Avero is the trusted technology partner for the hospitality industry. We empower 40,000+ hospitality professionals with the answers they need to transform their businesses and their lives, getting them out of the back office and into the kitchen with their staff, onto the floor with their guests, and at home with their families. POSITION OVERVIEW Avero is looking for a proactive Customer Success Manager with proven experience in an evolving hospitality SaaS industry company. We are looking for a results-driven candidate to engage, retain and enable Avero’s customers to achieve their desired outcomes. Reporting to the Global Account Manager, this role will provide an unsurpassed level of service to our customers and assist in creating the Customer Success function at Avero. You will be the key contact to a portfolio of customers within your territory, assisting with onboarding and through their time using the Avero platform. Additionally, you will identify opportunities for the sales team to up-sell new products to your customers. This role is a heavily relationship-focused position. We are looking for a people person, who has high energy, is passionate and committed to providing a great service. You may be required to work outside of normal operating hours on occasion due to the global nature of our business. • Manage a growing portfolio of customers in your territory., • Assist in developing and evolving the Customer Success department., • Help collect and analyze customer success metrics and data, including all-important NPS, customer testimonials, and references., • Work with the Global Account Manager(s) and Account Manger(s) to engage with customers with relation to their Account Plan and Customer/Account Journey, • Over-see the on-boarding pipeline ensuring your customers are on track to go live by proactively offering advice, guidance, and support., • Execute targeted customer engagements based on Customer/Account Journey stage and specific customer Account Plan., • Serve as an Avero expert and ensure strong product adoption across all partners and relevant stakeholders at all levels., • Build and manage successful relationships with key partners and generate cross-sell introductions for the sales team – deleted users, AOU’s, etc, • Provide insights to partners to ensure that they get the most out of Avero, ensuring our partners are meeting their objectives with the aim of helping grow our customer base., • Work collaboratively with the Product and Technology teams to troubleshoot customer issues and help influence our roadmap., • You are enthusiastic about customer success; seeks to achieve extraordinary results through tenacious and creative problem solving., • You have a passion and love for all things restaurants, hotels & resorts, • You are collaborative, solution-oriented, results-oriented and exercise good judgement in prioritizing workload., • Assertive but empathetic in nature; able to drive customers toward strategic goals through a combination of persuasion and rapport., • Energized by connecting and building value driven, strategic relationships with enterprise customers., • Thrives in fast based, team centric atmosphere and is adaptable in nature; has exceptional multi-tasking abilities and organization skills and the ability to work autonomously., • You are collaborative and able to operate effectively with your teammates to drive a positive customer experience., • You are analytical and data-driven, with a focus on a business metrics and proactively identifying trends., • 2+ years of experience in customer facing roles, preferably in the hospitality SaaS company industry., • Knowledge of the hospitality industry preferred, vertical specialization a plus (Hotels, Restaurants, and Casinos), • The ability to build relationships at all organizational levels., • Excellent listening and presentation skills with experience presenting to C-Level and technology leaders., • Knowledge of the Avero platform, Salesforce/CRM and internal processes and the ability to work with internal partners to drive forward projects a plus., • Competitive compensation, coupled with an emphasis on work/life balance., • Employer-sponsored benefits package including Health, Dental and Vision insurance., • We are a remote employer!, • Health Savings Account with contributions from Avero quarterly!, • Medical and Dependent Care Flexible Spending Accounts, • Company Paid Disability, Life Insurance and AD&D, • Commuter Benefits (for those in NYC!), • 401k and Company Match, • Parental Leave, • ClassPass Discounts, • Equity in the company – all employees have a stake in our growth! $68,000 - $74,000 a yearSALARY RANGE: $68,000 to $74,000 with Bonus potentialDisclaimers The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For Colorado* based candidates - The range of our base salary cash compensation for this role for candidates living in Colorado is between $65,000 and $72,000. Final offers are determined using multiple factors including experience and level of expertise. We also offer a full robust benefits package. Because Avero's base compensation is driven by location, we will be happy to discuss a salary range for other locations during the interview process. Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. Avero is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

_ is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 7000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space). Our customers love us almost as much as we love them (check out _ and our NPS score of 68!) We were recently honored to join the Inc. 5000 list of fastest-growing companies, the Deloitte Fast 500, were named one of Built In Austin's Best Startups, as well as Austin's Best Places for Working Parents. We’re looking for big thinkers with small egos, so let’s dive in! Realize our customers' success is our success. Build humble, diverse teams who have fun winning. Drive results with urgency. Earn trust through transparent communication. We are seeking an experienced Senior Product Manager to lead the continued development and evolution of our product roadmap. As a product leader, you will shape the roadmap, partner cross-functionally, and drive delivery of customer value in order to help pool professionals manage their daily work in the field and grow their business. You’ll work closely with design, engineering, customer success, and leadership to continue to grow our world-class platform. Ensuring that it remains intuitive, reliable, and indispensable to our users. You will own the full lifecycle of product development, from discovery to delivery and adoption to iteration. Reporting to the VP of Product, this role can be in Austin, TX or remote. Own the product vision and strategy, aligning it with Skimmer’s overall business goals and user needs. Define and prioritize the roadmap, collaborating with stakeholders to balance innovation, tech debt, and user feedback. Lead product discovery efforts, including user research, customer interviews, and prototype testing to identify new opportunities and refine existing features. Write clear, actionable requirements for design and engineering, and manage sprint cycles with an eye toward fast, high-quality execution. Analyze product usage and customer feedback to measure success, validate decisions, and iterate as needed. Act as a domain expert, keeping tabs on industry trends, emerging technologies, and competitor offerings. Ensure a cohesive, delightful customer experience that supports Skimmer’s mission and brand. Within your first 3 months you will analyze and assess customer needs around our products and translate those into roadmap and business requirements for our UX and engineering team. You’ll have a deep understanding of our current web and mobile platforms and roadmap. You will interact with our customers and will lead efforts to ensure customer experience remains the best in the industry. Experience leading development teams building native web applications including taking at least one product from concept-to-launch successfully. Proven success leading end-to-end product development in a high-growth SaaS or tech environment. Strong user empathy with a passion for field-focused design and a deep understanding of UX best practices. Excellent communication and collaboration skills, with the ability to influence and inspire across teams. AI-forward product manager who has utilized tools like Claude, ChatGPT, Replit, V0, or similar to help accelerate product development. Experience with common tools like Figma, Sketch, Azure Dev Ops, Notion, Jira, Mixpanel, and Pendo, and similar platforms. Familiarity with agile methodologies and a data-informed mindset. Bonus: Experience in vertical SaaS or field service software. Competitive base pay + bonus potential Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’) Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers. Immediate access to 401(k) with company match Flexible PTO (MINIMUM of 10 days required every year) 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner Remote work friendly Comprehensive learning and development budget A manager dedicated to your development At Skimmer we are deeply committed to building a diverse and inclusive workplace (it’s in our values). We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.

Hello, we're Instrumentl. We're a mission-driven startup helping the nonprofit sector drive impact, and we're building the operating system for grant-funded organizations. To help us get there, we're hiring a remote Mid-Market & Enterprise Sales Manager to lead a team of Account Executives selling multi-product solutions into larger, more complex nonprofit organizations. You'll report to the VP of Sales and play a foundational role in standing up our upmarket sales motion. About us: Instrumentl is a high-growth, YC-backed startup with over 5,000 nonprofit customers—from community health centers to institutions like the San Diego Zoo and Georgetown University. We help nonprofits manage and grow grant funding end-to-end, which is opening up larger, more complex deals as we move upmarket. Our trajectory is dramatically up-and-to-the-right 📈—we're cash flow positive with customers who love us (NPS 65+, Ellis PMF 60+) and a rapidly expanding product surface that's opening new market segments and deal sizes. About the role: As Mid-Market & Enterprise Sales Manager, you'll build and lead a team of Account Executives selling into nonprofits ranging from $500K to $20M+ in revenue—and selectively pursuing large institutional accounts with custom, high-value engagements. Your team will run consultative, multi-stakeholder sales cycles into organizations managing complex grant portfolios: government funding, foundation grants, multi-year awards, and post-award compliance workflows. You'll own two related but distinct motions. We have a large number of inbound velocity deals that close quickly on a 30–60 day cycle and require basic discovery, POC management, and sharp positioning of our full platform. We are also bringing new products to market at significantly higher ACVs, and need to scale our team to involve multiple POCs, longer timelines, procurement navigation, and executive-level relationship building. You'll need the judgment to know which deals need which approach, and the coaching ability to develop AEs who can operate across the spectrum. This is a build role. You'll be architecting playbooks, territory design, deal strategy, and cross-functional workflows alongside RevOps, Marketing, CS, and Product. What you'll get to do: • Build and lead a team of ~6 AEs across mid-market and enterprise accounts, • Design and iterate the upmarket sales motion end-to-end: outbound prospecting, multi-threaded discovery, POC orchestration, procurement navigation, and executive sponsorship, • Coach AEs through complex deal cycles involving finance leaders, program directors, grant managers, and C-suite decision-makers, • Develop enterprise deal strategies for a wide range of opportunities, • Own forecasting rigor: pipeline coverage, stage conversion, deal velocity, weighted commit, and quarterly call accuracy, • Partner with Marketing on ICP targeting, ABM campaigns, event strategy, and vertical messaging for the upmarket segment, • Collaborate with CS on handoff quality, onboarding complexity, and expansion pathways within accounts, • Co-sell on strategic deals—modeling executive presence, navigating procurement, handling legal/security reviews, and positioning multi-product value, • Recruit, onboard, and ramp AEs who can build genuine trusted-advisor relationships What we're looking for: • 5+ years managing AEs in B2B SaaS, with meaningful experience across both mid-market and enterprise segments, • Experience building or significantly evolving an upmarket sales motion, not just running an inherited book, • Proven ability to manage outbound pipeline generation while also converting inbound demand, • Track record of consistent team quota attainment across multiple quarters, • Fluency in multi-stakeholder deal cycles: navigating procurement, legal review, security questionnaires, and budget approval processes, • Strong operational instincts: pipeline math, territory modeling, capacity planning, and data-driven coaching, • Coach-first leadership: develops talent, creates accountability, and raises the floor while pushing the ceiling, • Excellent communicator who can credibly engage nonprofit executives, board members, and internal leadership alike, • Startup-tested: thrives with ambiguity, builds process without waiting for permission, and knows when to move fast versus when to be methodical Bonus skills: • Experience selling into nonprofits, government-funded organizations, higher education, healthcare systems, or mission-driven buyers, • Familiarity with grant management, fund accounting, or federal compliance frameworks (2 CFR Part 200, OMB Uniform Guidance), • Experience with HubSpot CRM and modern RevOps tooling, • Background selling multi-product platforms where land-and-expand is a core GTM motion, • Experience with RFP responses or government procurement (SAM.gov, cooperative purchasing agreements) Why join Instrumentl? You'll be building one of our most strategically important sales motions at a company where the product is genuinely loved and the mission actually matters. We're at an inflection point - launching post-award products, moving upmarket, and defining how grant-funded organizations operate. We lean into feedback loops, value experimentation, and create an environment where strong operators have real ownership over outcomes. Join us and work every day with kind, sharp, mission-driven people who are building something that lasts. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: This is a 100% remote role open to candidates residing in San Francisco, California. This role does not offer visa sponsorship. Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit _. We are hiring an Account Director (Bay Area) to focus on new logos and help drive Testlio’s next wave of growth. This is a high-impact role for a proven New Business Developer who thrives in a remote, fast-changing, scale-up environment. You’ll bring a track record of success selling software services or technical products to senior technology leaders — and the drive to create and win new opportunities from day one. At Testlio, you’ll join the _ team, and you’ll have the autonomy to run your book of business like a founder, backed by a collaborative, global team that’s transforming how digital products are tested and launched. If you’re motivated by winning new business, shaping strategy, and accelerating your career in a high-growth company, we want to talk to you. • Win new logos with a purpose: You’re not just selling software; you’re helping world-class companies deliver flawless digital experiences that millions of people use every day. The impact of your work shows up in apps, platforms, and products people love., • Autonomy + ownership: You’ll run your book of business like a founder: build your pipeline, choose your strategies, and have the freedom to test and scale what works — all with leadership support., • High-growth environment: Testlio has achieved eight years of consecutive growth. You’ll be joining at a scale-up stage where processes are evolving and sales playbooks are still being shaped. Hunters thrive here because there’s room to influence, experiment, and win., • Executive access: You’ll sell directly to engineering and product leaders at well-known brands across industries — navigating strategic, high-value conversations that challenge and elevate your skills., • Great Culture: Testlio is a female-founded company, and half our team identifies as women. We’re proud of our _where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers while also contributing to our freelance network., • Remote Work: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a _Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace., • Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development., • Winning Business: Testlio is growing, profitable, and cash-strong. We are leading our industry with _ who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio., • Proactively identify and pursue new opportunities with digital product and technology executives across industries — you won’t wait for the phone to ring., • Take inbound leads from marketing and our partners and quickly qualify, advance, and close them, while also cold-calling on assigned high-value prospects., • Own the full sales cycle from prospecting and pitching to negotiating and closing — as a high-velocity, entrepreneurial account executive., • Build and manage a robust pipeline that you’ve created through persistence, research, and smart outreach., • Act as the CEO of your region: run it like your own company with the autonomy to grow revenue, deepen client relationships, and drive retention., • Collaborate with internal teams to ensure smooth customer handoffs, but stay focused on winning new logos and expanding your footprint., • Partner with Testlio’s VP of Strategic Development to sharpen target account lists and break into priority prospects with creative strategies., • Learn directly from a proven sales leader, gaining mentorship while building a track record that will accelerate your career in high-growth sales. Technical Skills • A proven record of consistently exceeding quota in selling SaaS, technology services, or consulting solutions to engineering and product leaders., • Strong prospecting and outbound selling skills; you know how to find the decision-makers, get meetings, and close new business., • Confidence leading executive-level conversations, handling complex negotiations, and closing six-figure+ deals. Human Skills • A self-starter with the grit and drive to win. You thrive on creating opportunities, not waiting for them., • Resilient and adaptable: You see setbacks as fuel to push harder and smarter., • Exceptional relationship-building and storytelling ability. Prospects trust you because you listen, understand their challenges, and connect the dots., • A collaborative mindset while you own your results, you partner with teammates to share insights, sharpen approaches, and celebrate wins., • A growth mindset: You embrace feedback, seek out learning, and are motivated to continually elevate your craft. At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete. Interview Process: • Application, • Recruiter interview, • TestGorilla assessment, • ~3- 4 team and Stakeholder interviews, • Reference checks, • Offer & background check Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the _ of our website. #LI-Remote

Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) We’re hiring a Customer Service Representative (CSR) to handle high-volume customer inquiries and deliver fast, high-quality support across channels. This role is focused on: • Resolving issues quickly, • Managing ticket queues efficiently, • Maintaining strong customer experience You’ll be the frontline voice of the company, ensuring every customer interaction is: • Clear, • Professional, • Resolved, • Handle 50–100 daily tickets via:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Respond across:, • Phone, • Email, • Live chat, • Social channels, • Aim for first-contact resolution whenever possible, • Escalate complex issues to Tier 2/technical teams, • Prioritize tickets based on urgency and SLA requirements, • Maintain complete and accurate case notes, • Monitor open tickets to ensure timely resolution, • Keep backlog low and under control, • Communicate with empathy and professionalism, • Ensure customers feel:, • Heard, • Understood, • Supported, • Handle high-volume workloads without compromising quality, • Update internal knowledge base and FAQs, • Create and refine:, • Response templates, • Macros, • Improve resolution speed and consistency, • Capture customer sentiment (CSAT, NPS), • Identify recurring issues and trends, • Share insights with product/support teams, • Work closely with:, • Product, • Engineering, • Operations, • Ensure smooth resolution of complex cases, • Provide feedback to improve systems and workflows, • Follow privacy and compliance standards (GDPR, HIPAA if applicable), • Maintain confidentiality of sensitive customer data, • Ensure quality across all interactions, • You are patient, empathetic, and solution-oriented, • You communicate clearly under pressure, • You can handle high ticket volumes without losing quality, • You are organized and disciplined with follow-ups, • You adapt quickly across tools and workflows, • 1–2 years in:, • Customer support, • Call center, • Service roles, • Experience with ticketing tools like:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Strong typing and multitasking ability, • Proficiency in:, • Google Workspace, • Microsoft Office, • Excellent written and verbal English communication, • Multilingual support capability, • Experience in:, • SaaS, • E-commerce, • Healthcare, • Finance, • Familiarity with KPI-driven environments, • Exposure to:, • Chatbots, • AI support tools, • Review and prioritize ticket queue, • Respond to customer inquiries across channels, • Resolve issues or escalate when needed, • Update knowledge base and documentation, • Capture feedback and identify trends, • Clear backlog and ensure SLA compliance In short: You ensure every customer issue is resolved quickly, clearly, and professionally. • First Contact Resolution (FCR), • Average Handle Time (AHT) within SLA, • CSAT / NPS scores (≥ 90% target), • Ticket backlog within SLA limits, • Quality and consistency of responses, • High-volume, structured support environment, • Clear KPIs and performance visibility, • Cross-functional exposure (product, ops, engineering), • Opportunity to grow into senior support or CX roles, • Remote flexibility with defined workflows, • Initial Phone Screen, • Video Interview with Pavago Recruiter, • Practical Task (simulate support tickets), • Client Interview, • Offer & Background Verification If you: • Enjoy helping customers, • Thrive in fast-paced support environments, • Can handle high volume with consistency This role is a strong fit.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in Toronto, NYC or Austin to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at _. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more! The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. This role is also eligible for commission. Salary is one component of the Cockroach Labs’ Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. This position will remain posted until filled. Applicants should apply via our Careers Page. Annual Anticipated Base Salary Range (U.S)$145,000—$160,000 USD

Hello, we’re Instrumentl. We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To help us get there, we’re hiring an Engineering Lead to provide hands-on technical leadership as our product evolves. If you’re excited by the idea of building great software and applying AI in practical, user-facing ways, we’d love to hear from you. About us: Instrumentl is a hypergrowth YC-backed startup with over 5,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform. Since 2015, our customers have used Instrumentl to find, win, and manage over $6.7 billion in grant funding. Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship! About the role: As an Engineering Lead at Instrumentl, you’ll help shape technical direction and ensure we’re delivering scalable, high-impact product experiences, especially through the use of modern AI tools and features. You'll concentrate on one of Instrumentl's core Engineering focus areas, which include: • Growth Product/Customer Acquisition: go-to-market tooling, • Find/Win/Manage: core Instrumentl product functions, supporting end-to-end grant lifecycle management, • Data, Tools, and Infrastructure (DTI): platform and internal tooling Learn more about the team at _! Instrumentl is fully distributed (though if you’d like to work from our Oakland office, we would love to see you there). For this position, we are looking for candidates based in the United States who have significant overlap with Pacific Time Zone working hours. • Drive technical planning and execution for an engineering team, from early discovery to final delivery., • Partner on AI-backed product features, bringing practical experience in integrating models or AI services into production systems., • Work side by side with Product and Design teams, connecting technical feasibility to customer outcomes., • Transform product development by applying cutting-edge AI tools, driving impact in both what we build and how we build it., • Raise the bar on technical standards, from pull request quality to incident response, ensuring that we leave things better than we found them., • Foster a team culture where engineers take ownership of results, challenge each other constructively, and continuously level up., • Software engineering background: you’ve been a software engineer for 7+ years, including at least 2 years in a technical leadership role. Startup experience and comfort operating in fast, scrappy environments is a huge plus!, • Hands-on leadership: you’ve demonstrated your ability to guide system design and drive execution on growing Engineering teams. Your leadership style is grounded in clarity, trust, and accountability., • Experience with AI integration: you have practical experience shipping AI-powered product features or integrating third-party AI services into production systems., • Technical adaptability: you’re proficient in Ruby on Rails (our core platform is built in Rails), and open to learning new tools or frameworks to move faster and build better. Additional experience with Python, JavaScript, PostgreSQL, Redis, HTML, and CSS is a plus!, • Collaborative approach: you thrive in a cross-functional environment involving product managers, designers, marketers, and data analysts, and you value the unique perspective each person brings to the table., • Results-driven: you’ve shown a bias for action and ownership in fast-paced, high-autonomy environments. You have strong instincts for balancing speed, quality, and simplicity in technical decision-making., • Passion: you’re excited about Instrumentl’s mission to propel nonprofits into a bigger, brighter future!, • Salary ranges are based on market data, relative to our size, industry, and stage of growth. Salary is one part of total compensation, which also includes equity, perks, and competitive benefits., • For US-based candidates, our target salary band is $175,000 - $220,000/year + equity. Salary decisions will be based on multiple factors including geographic location, qualifications for the role, skillset, proficiency, and experience level., • 100% covered health, dental, and vision insurance for employees, 50% for dependents, • Generous PTO policy, including parental leave, • 401(k), • Company laptop + stipend to set up your home workstation, • Company retreats for in-person time with your colleagues, • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success. What to expect: Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come. At Instrumentl: • We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it., • We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value., • We appreciate authenticity. We have a diverse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us., • We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together., • We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward. Ready to apply? Please submit a written response addressing the prompts below: 1. Why are you interested in Instrumentl?, 2. What makes you a good fit for the Engineering Lead role? Don't forget to include the word moxie in your application to show you read this from start to finish! Along with your written response, please attach your CV or resume. At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hello, we’re Instrumentl. We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To get there, we’re hiring a Senior Full Stack Software Engineer to help us build the right product for our customers quickly and strategically, while maintaining high code quality and standards. About us: _ is a hypergrowth YC-backed startup with over 4,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform. Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship to Mars! About the role: As a Sr. Full Stack Engineer at Instrumentl, you will work closely with our Head of Engineering and partner with team members across design, product, content, and support functions, providing a best-in-class experience to every user. Our small, distributed engineering team builds, scales, and improves our customer experience and in-house tooling from end to end. We’re accountable for the quality and reliability of our product, support, and data stack, and we believe in continuous improvement. Get to know us at _! Our ideal candidate is eager to learn, willing to experiment, and excited to empower both teammates and customers to accelerate social progress and propel innovation. The Instrumentl team is fully distributed (though if you’d like to work from our Oakland office, we would love to see you there). For this position, we are looking for someone who has significant overlap with Pacific Time Zone working hours. \n What you'll do: • Build, operate, and improve products for all of Instrumentl’s customers, from small, local nonprofits to large organizations., • Create engaging, responsive interfaces and APIs that make the fundraising process truly enjoyable, driving our customer adoption and retention., • Contribute high-quality, thoroughly tested code to create trustworthy user interfaces and resilient backend systems., • Work side-by-side with our product, sales, support, and content teams to improve internal tools and processes, ensuring that our best-in-class product retains its crown., • Own problems from end to end, managing complexity and engaging directly with stakeholders to develop short-term and long-term solutions., • Be a strategic partner, thinking through everything from business impact to reliability and operability, to the pixel-perfection of individual customer interactions., • Uphold Instrumentl’s high standards for product quality and mentor newer team members to do the same. Who you are: • Experienced: you’ve been a software engineer for 5+ years - startup experience is a huge plus!, • Generalist: you enjoy working on frontend, backend, infrastructure, data pipelines, or billing pipelines as needed., • Hands-On: you’ve used Ruby on Rails, JavaScript, PostgreSQL, Redis, HTML, and CSS, and you’re open to adopting new tools to get the job done., • Collaborative: you thrive in an environment involving different functions, stakeholders, and subject matter experts., • Methodical: you take pride in delivering projects from ideation to completion., • Hungry: you’re on a mission to make an impact and motivated by constant learning., • Results-Driven: you have a history of executing in a fast-paced environment., • Passionate: you’re excited about Instrumentl’s mission to propel nonprofits into a bigger, brighter future. Compensation & Benefits: • Salary ranges are based on market data, relative to our size, industry, and stage of growth. Salary is one part of total compensation, which also includes equity, perks, and competitive benefits., • For US-based candidates, our target salary band is $145,000 - $185,000/year + equity. Salary decisions will be based on multiple factors including geographic location, qualifications for the role, skillset, proficiency, and experience level., • 100% covered health, dental, and vision insurance for employees, 50% for dependents, • Generous PTO policy, including parental leave, • 401(k), • Company laptop + stipend to set up your home workstation, • Company retreats for in-person time with your colleagues, • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success. \n What to expect: Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come. At Instrumentl: • We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it., • We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value., • We appreciate authenticity. We have a diverse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us., • We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together., • We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward. Ready to apply? Please submit a written response addressing the prompts below: 1. Why are you interested in Instrumentl and this role?, 2. What makes you a good fit for this role? Don't forget to include the word moxie in your application to show you read this from start to finish! Along with your written response, please attach your CV or resume. At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!

Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing _. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society. In this role, you will be responsible for building and scaling the community and customer success function that guides users onto the platform and supports their long‑term engagement. You will lead the strategy, operational standards, and daily execution for onboarding, activation, retention, and frontline support. In this role, you will collaborate closely with Product, Activation, and Operations teams to translate user insights into meaningful product enhancements and improved customer experiences. • Develop and lead a holistic growth strategy that connects ground‑game activations with long‑term product roadmaps., • Design and operationalize scalable onboarding flows, support workflows, SLAs, escalation paths, and continuous feedback loops., • Hire, coach, and manage high‑performing customer success, support, and community teams; define roles, KPIs, and clear career paths., • Select, implement, and manage customer support platforms—including helpdesk, knowledge base, CRM, ticketing, and analytics tools., • Partner closely with Product, Activation, and Analytics teams to surface user pain points, prioritize improvements, and validate product changes., • Define, monitor, and report on success metrics such as activation, retention/churn, time‑to‑resolution, CSAT/NPS, and product adoption., • Build comprehensive playbooks for key moments (launches, campaigns, crises) and ensure organizational readiness, including 24/7 response coverage when needed., • 8+ years of experience in growth, customer success or product operations with 3+ years managing teams., • Proven track record building support systems and scaling operations from early stage to hundreds of thousands of users., • Comfortable with helpdesk/CRM systems (e.g., Zendesk, Freshdesk), analytics tools, and knowledge-based software., • Data driven: able to define and measure success metrics and run experiments to drive activation/retention., • Strong cross-functional collaboration skills and experience partnering with Product, Marketing, and Engineering., • Mission-driven, excellent communicator, and hands-on leader., • Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect., • Experience with civic, nonprofit, or platform communities., • Multilingual support operations experience., • _ Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace., • A meaningful career: Join a passionate community of over 1,500 employees dedicated to improving lives and driving innovative solutions to complex social challenges., • Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents., • Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive., • Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation. We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At _, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the _, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce 25K+ total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. Job Type: Full-Time Role Type: Product / Technical Product Management / Consumer AI / Patient Experience / Retention Ideal Experience Level: 5+ years Location: San Francisco US Visa Sponsorship: Yes Legion is hiring a Technical Product Manager, Consumer + AI to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to. This is not a technical program management role, an enterprise roadmap coordinator role, or a “growth PM” role with healthcare language added on top. You will own real product surface area across Legion’s patient journey: onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, follow-up, renewals, messaging, reactivation, and the moments that make a patient feel safe enough to come back. The right person is technical enough to reason through APIs, data models, event instrumentation, AI workflows, edge cases, system constraints, and engineering tradeoffs, but consumer-minded enough to know that the best product often feels obvious, calm, and human. You should be able to sit with a patient problem, map the underlying clinical and operational workflow, write a crisp product spec, prototype the interaction, instrument the funnel, partner deeply with engineering and design, ship the feature, and decide whether it actually improved care. Legion is a modern consumer AI software company that happens to deliver medical care. That means the product bar is closer to Anthropic, OpenAI, _, Replit, Oura, WHOOP, Duolingo, Chime, Monarch, and the best consumer health companies than to traditional healthcare software. We need someone who can bring that level of product taste, technical speed, and retention thinking into a regulated, high-trust category where quality and safety matter. This is a high-ownership IC role with founder-level visibility. You will work directly with engineering, design, clinical, operations, growth, data, compliance, and the founders to turn messy real-world care delivery into simple, powerful product experiences. Own core patient-facing product surfaces across the full consumer journey: discovery, onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation. Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next. Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows. Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third-party integrations, event pipelines, data models, and AI-assisted workflows. Define and own product metrics for your surface area, including activation, intake completion, scheduling conversion, first-visit completion, time to care, repeat-visit rate, renewal completion, retention, NPS/CSAT, patient confusion, support burden, no-shows, and ops cost per visit. Use PostHog, SQL, analytics tools, customer support data, operational dashboards, and qualitative research to identify patient friction, prioritize product bets, and measure whether shipped work moved the right metrics. Design and run structured experiments where appropriate, while knowing when a healthcare product needs principled product judgment, clinical input, and quality thresholds instead of pure A/B testing. Own product specs, user stories, acceptance criteria, rollout plans, QA checklists, experiment plans, metric definitions, launch notes, and post-launch readouts with enough clarity that engineering, clinical, ops, and growth can all execute cleanly. Prototype quickly using Figma, v0, Lovable, Replit, Cursor, Codex, Claude Code, lightweight scripts, no-code tools, or whatever helps you make product ideas concrete before engineering invests real cycles. Partner with clinical and operations teams to deeply understand real patient and provider workflows, including edge cases: missed appointments, medication refill timing, insurance confusion, state/provider availability, pharmacies, clinical escalations, patient safety concerns, handoffs, and support loops. Partner with compliance, legal, privacy, and clinical leadership to design AI-enabled product experiences with appropriate safeguards, human review, auditability, expectation-setting, and patient trust. Improve Legion’s AI product layer: patient-facing AI interactions, AI-assisted intake, personalization, care navigation, workflow automation, internal copilots, clinical/ops review queues, and evaluation loops that make automation safer and more useful over time. Create product feedback loops from patient conversations, support tickets, provider feedback, drop-off data, session recordings, funnel analytics, and clinical/ops metrics so the roadmap is grounded in real behavior, not vibes. Work with growth and brand to ensure acquisition promises match the actual product experience, so the patients we bring in understand what Legion does, feel properly oriented, and are more likely to stay in care. Raise the product craft bar across Legion: clearer flows, better defaults, fewer dead ends, tighter copy, sharper state handling, cleaner mobile experiences, stronger instrumentation, faster iteration, and more rigorous launch quality. Make Legion’s patient experience feel consumer-grade: fast, clear, calm, trustworthy, and easy to return to. Improve the core retention loop of care: more patients complete intake, make it to their first visit, understand the next step, follow through on care plans, complete renewals when eligible, and come back when they need help. Turn messy clinical and operational workflows into product systems that scale without making patients feel like they are navigating a maze. Ship AI-enabled experiences that feel useful and safe, with clear boundaries around what AI does, what doctors do, and when humans review or intervene. Build a measurement system that makes the patient journey legible: every meaningful step has an owner, a metric, and a path to improvement. Reduce patient confusion and support burden by improving the product itself, not just by adding more manual operations. Help Legion move faster without becoming sloppy: strong specs, smart scoping, crisp decisions, high-quality launches, and honest post-launch learning. Earn trust from engineering because you understand technical constraints and tradeoffs, and from clinical/ops teams because you understand the reality of care delivery. Create product experiences that are emotionally intelligent without being soft, technically sophisticated without being confusing, and ambitious without being reckless. Help build the product foundation for a company that can deliver world-class medical care at dramatically lower cost. 5+ years of product management, product engineering, technical founder, or equivalent experience, with meaningful ownership of consumer-facing web or mobile products. Strong consumer product instincts. You have shipped products that people actually use, understand, trust, and return to, not just internal tools or enterprise workflows. Technical fluency across software product development. You can reason through APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy constraints, and engineering tradeoffs. Hands-on technical curiosity. You can navigate API docs, logs, event payloads, session recordings, agent traces, and enough of a codebase to understand what is really happening without pulling engineers into every first-pass investigation. Experience partnering deeply with engineering and design from problem definition through launch: discovery, PRDs/specs, UX flows, technical scoping, sprint planning, QA, rollout, metric tracking, and iteration. Strong analytical ability. You are comfortable with SQL or equivalent data exploration, product analytics tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode, and you can define useful metrics without waiting for someone else to hand you a dashboard. Track record improving engagement, retention, activation, conversion, habit formation, lifecycle, or core experience metrics in a consumer product. High product taste and UX judgment. You care about copy, information architecture, interaction design, empty states, error states, mobile responsiveness, notification timing, trust cues, and the emotional texture of the user experience. AI-native working style. You already use tools like Codex, Claude Code, Cursor, Replit, Lovable, v0, ChatGPT, Claude, Figma AI, or similar tools to prototype, analyze, write, synthesize, debug, and move faster. Comfort working on AI-enabled products where the PM must think about prompt behavior, user expectations, evaluation, quality thresholds, fallback paths, human review, auditability, and safety. Healthcare experience is a strong plus but not required. Experience in another trust-sensitive consumer category such as fintech, insurance, family/kids, identity, privacy, marketplaces, wellness, or regulated consumer products is also valuable. Startup operating mode: high agency, low ego, high urgency, strong writing, strong judgment, strong follow-through. You can create clarity without waiting for a perfect org chart. Ability to work cross-functionally with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders without losing the thread of the user problem. Excellent writing. You can write crisp strategy docs, product specs, launch plans, decision memos, patient-facing copy, and post-launch analyses. Bias toward building. You are happiest when you are close to the product, close to users, close to the data, and shipping. Bonus: experience at or near companies like Anthropic, OpenAI, _, Replit, Cursor, Perplexity, Notion, Duolingo, Oura, WHOOP, Chime, Monarch Money, Rocket Money, Acorns, Function Health, Nourish, General Medicine, Circle Medical, Tava Health, Headway, Rula, Midi Health, Evvy, Ro, Hims & Hers, Thirty Madison, Levels, Superpower, or another breakout consumer product with high craft, high trust, and fast iteration. Salary: $150,000 – $240,000 Early-Stage Equity: Competitive Health Insurance: Medical, dental, and vision benefits Additional Perks: In-person retreats, meal stipends, AI/product tooling budget, learning stipend, home office support Time Off: Flexible, unlimited vacation policy Work Hours: Flexible Work Setup: Remote, with regular in-person product/build sprints Impact: Build the product layer for a company trying to change health care forever. Autonomy and Learning: Own major patient-facing product surfaces end-to-end, from product strategy through technical scoping, launch, measurement, and iteration. Growth Opportunities: As we scale, this role can grow into Senior Product Manager, Staff Product Manager, Product Lead, or Head of Product scope. Apply here: _ Overview of our hiring process: Resume + Application Screen Founder / Product Interview Technical Product Deep Dive Cross-Functional Interviews with Engineering, Design, Clinical/Ops, Growth, and Founders Professional Reference Checks Estimated time-to-hire: 2 weeks Start date: ASAP Hiring manager: Arthur MacWaters Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative - Expansion. About the job This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base. Responsibilities In this role, you’ll: • Manage and expand customer accounts within the Self Service segment., • Own a book of business with the goal of protecting revenue and driving upsell and cross-sells, • Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results., • Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE, • Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager., • Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn, • Work closely with marketing teams to align on messaging and campaigns, • As a Digital Sales Representative you will live the Twilio Magic values:, • BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction, • WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs, • EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform, • DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple, • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple projects/deals at the same tim Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance, • Demonstrated track record of managing business forecasts and financial models., • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships., • Analytical account development strategy based on using data to find opportunities and prove value., • Entrepreneurial mindset with appetite to define processes and build programs., • Record of delivering revenue and gross profit results, • Excellent verbal and written communication skills. Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Minnesota or Vermont: $36.01/hr - $45.01/hr., • Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $38.01/hr - $47.52/hr., • Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $40.02/hr - $50.02/hr., • This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave., • This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority—it's our passion. The Contribution You’ll bring to this Role: We are looking for a Business Development Manager for the Restaurant/Food Service, Hospitality, and Grocery/Retail markets. This role will focus on identifying new opportunities, building strong customer relationships, and driving growth across these key sectors. The ideal candidate will bring a deep understanding of industry trends, a proven ability to develop strategic partnerships, and the drive to expand our market presence. Working closely with cross-functional teams, this individual will play a pivotal role in shaping our go-to-market strategy and ensuring we deliver innovative solutions that meet the evolving needs of our customers. In this role, you will report directly to the VP Sales, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: As a member of our Sales team, you’ll have the opportunity to work with leading distributors and top brands in the industry, driving sales efforts that make a real impact. Our sales team is dedicated to building and maintaining strong relationships, ensuring that we deliver the best possible outcomes for our partners and customers. With a strong focus on customer satisfaction, as evidenced by our impressive Net Promoter Score (NPS), you’ll be part of a team that is recognized for its commitment to excellence and customer-centric approach. This role offers the chance to collaborate with some of the best professionals in the field, contributing to the growth and success of a company that’s at the forefront of safety solutions. What You’ll Do at Justrite: • Assist in the coordination and development of action plans for expansion and deeper penetration in the restaurant/food service, hospitality and grocery/retail markets and actively search for new accounts within those markets. , • Compile database of prospective customers for use as sales leads based on information from your market knowledge, trade shows, website inquiries, direct mail responses and other sources., • Market analysis to better understand and penetrate these markets and expand the customer base. Research and analyze current competition and their market share, and work with Marketing and Sales on opportunities to increase market share. , • Create and manage L2 KPI’s and be prepared to present and discuss in monthly L2 KPI reviews with VP Sales., • Continuous education on product knowledge on the JSG portfolio, rules and regulations, and system capabilities., • Develop training tools for JSG teammates and local sellers and present and train as needed. , • Prepare and present training data on market and JSG product solutions to targeted end users. All other duties as assigned.   Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: • BS in Business related field or equivalent combination of education and experience, • Minimum 5 years’ experience in selling and engaging at a high level with decision makers in the restaurant/food service, hospitality and grocery/retail markets, • Negotiating and Planning experience, • Problem Identification & Resolution, • Clear, concise Communication skills, • Experience working in a team environment with an entrepreneurial mindset, • Microsoft Office Suite and CRM experience Additional qualifications that could help you succeed even further in this role include: • Adaptability: Taking on new and additional tasks with comfort and ease and responding to unexpected requirements inherent in such circumstances. Handling and managing new assignments readily., • Customer Focus: Readily responding to meet the needs of others, either inside or outside the organization. Satisfying customers., • Dependability & Reliability: Completing work within organizational protocol and within expectations. Completing work within Standard Operating Procedures., • Curiosity: constantly looking for ways to improve and creatively provide solutions to large customers on a wide scale multi-regionally or nationally, • Problem Solving: Correctly defining complex problems and developing viable work processes as solutions. Fixing work processes. Compensation: The position offers a competitive base salary ranging from $115,000 to $140,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You’ll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We provide flexible hours and alternative work arrangements designed to support a healthy work-life balance. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you’re protected with company-paid short and long-term disability insurance. To ensure you’re at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you’ll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Swiftly is a retail digital technology company headquartered in the Bay Area that empowers regional and independent grocers to compete in a digital-first world. Swiftly provides best-in-class app, web, loyalty, and e-commerce solutions to retailer partners without SaaS fees, instead driving revenue through its retail media network and sharing profits with retailers. With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. AI is at the core of how we build, operate, and scale, powering everything from shopper personalization to internal engineering velocity. Our solutions, including Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns, drive shopper engagement and brand success. Position Summary: Swiftly is searching for a Customer Success Manager (CSM) owns the post-sale relationship for a portfolio of grocery retailers. This role will serve as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. The CSM blends relationship management, operational execution, and data-driven insights, working cross functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. As a part of this book of business, this customer success manager will be available onsite for key customer work and strategy, traveling 30% of the time. • Own the end-to-end post-implementation relationship for mixed book of business for retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders to drive value from Swiftly’s core products, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer) - track the success, • Evangelize customers knowledge of product services and advise them on how to grow their marketing programs, • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive feedback, discovery and outcomes, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM / CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 4+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills, written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.), • Comfort working in fast-growing, evolving environments, • Confidence in customer onsite engagement, • Self-starter, someone with a desire to roll up their sleeves, learn and build to problem solve and drive next steps $115,000 - $125,000 a yearThe salary range is based on the candidates experience as it relates to the role.#LI-Remote Note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship. Working For Swiftly We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. Every Swiftly employee: -Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment -Takes ownership of their domain from the ground up, from inception through deployment to customers -Leaves their ego at the door and ensures the best idea leaves the room -Is always experimenting with new technologies and learning new skillsets If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. Equal Opportunity Employer Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Guideway Care* Guideway Care is The Patient Activation Company™. We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™ Job Summary: We are seeking an Enterprise Customer Experience Manager to drive strategic growth, retention, and satisfaction for our highest-value customers. This role will manage a portfolio of enterprise and mid-market customers, ensuring operational excellence, driving value realization, and identifying expansion opportunities. As a key customer advocate and strategic advisor, the Enterprise Customer Experience Manager will work cross-functionally with Business Unit Leaders, Operations, and Technical teams to optimize service delivery and customer outcomes. Essential functions: Customer Success & Retention • Serve as the primary strategic contact for top-tier accounts, ensuring alignment with business objectives and contract commitments., • Own the quarterly business review (QBR) process, delivering value scorecards, impact reports, and strategic recommendations., • Drive proactive engagement with enterprise customers, ensuring a white-glove experience for the most strategic clients., • Partner with the Business Unit Leaders to ensure operational success, including monthly check-ins and issue resolution., • Monitor customer health metrics and lead renewal and expansion strategies. Operational & Cross-Functional Collaboration • Partner with Business Unit Leaders to triage escalations and ensure service delivery meets expectations., • Collaborate with Technical and Implementation teams to support adoption of new features or service enhancements., • Work with Finance and Contracts teams to track ARR growth, renewals, and contract compliance. Growth & Expansion • Identify upsell and cross-sell opportunities within existing accounts., • Partner with Sales and Executive Leadership on expansion strategies to deepen relationships with enterprise customers., • Track and report on key success metrics (NPS, retention rates, upsell revenue). Required Skills/Abilities: • 3-5 years of customer success, account management, or consulting experience, preferably in healthcare SaaS, patient engagement, or care navigation services., • Experience managing high-value, complex enterprise accounts with multi-stakeholder relationships., • Strong understanding of healthcare operations and value-based care models., • Ability to manage both strategic and operational conversations, balancing customer needs with company goals., • Excellent communication, relationship-building, and problem-solving skills., • Data-driven mindset with experience using customer health scorecards, reporting tools, and CRM platforms. Work Authorization: • Guideway Care does not offer Immigration or work visa sponsorship Total Rewards: The target pay range for this role is $90,000 – $115,000 annually, plus variable performance-based compensation. An individual’s pay within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. In addition, team members enjoy • Remote/hybrid flexibility (depending on location) and a generous Personal Time Off program, • Benefits package including medical, vision, dental, health savings accounts, company-paid short- and long-term disability, employee assistance program, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents., • 401(k) retirement plan with a company match., • Opportunities for professional development. Why Join Guideway Care? • High-impact role: Own the success of our largest and most strategic customers., • Growth opportunity: Be part of a company scaling rapidly in a high-demand healthcare sector., • Collaborative culture: Work cross-functionally with top industry leaders in healthcare innovation. Location: Remote or Onsite (Birmingham, Alabama) Reports To: Vice President, Customer Experience Guideway Care requires all candidates to successfully complete a background check, drug screening, and identity verification process, including third-party checks and real-time confirmation, prior to employment to ensure a secure and consistent candidate experience. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients – spanning software, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 91). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale. We’re looking for a Senior Software Engineer, AI/ML who combines a strong .NET engineering foundation with real, hands‑on experience building AI‑powered systems in production. This is not an “AI‑curious” role — it requires someone who has shipped AI features, understands the constraints of real‑world deployment, and can influence both technical and product direction. • Design, build, and deploy AI‑powered features and systems within a modern .NET environment., • Own technical direction for AI/ML components, including architecture, model integration, and performance optimization., • Partner with product, engineering, and client stakeholders to shape the roadmap for AI‑driven capabilities., • Evaluate and integrate LLMs, vector search, embeddings, and other modern AI techniques into production workflows., • Lead by example through high‑quality code, strong engineering practices, and thoughtful technical decision‑making., • Drive experimentation, prototyping, and rapid iteration to validate AI‑powered product ideas., • Ensure AI systems are reliable, observable, and maintainable in production environments., • Mentor engineers and contribute to a culture of technical excellence and innovation., • Strong .NET engineering background with experience building production-grade systems., • Demonstrated experience shipping AI/ML features in production, not just experimentation or conceptual familiarity., • Hands-on experience integrating LLMs, model APIs, vector databases, or ML pipelines., • Ability to influence architecture, product direction, and long-term technical strategy., • Strong problem-solving skills and comfort operating in high-autonomy environments., • Excellent communication skills and the ability to collaborate with cross-functional teams., • Experience working in fast-paced, client-facing, or consulting-style environments is a plus., • Experience with Azure AI, OpenAI, or other enterprise AI platforms., • Background in ML Ops, model evaluation, or production monitoring of AI systems., • Experience with distributed systems, event-driven architectures, or cloud-native design., • Prior work on financial, payments, or risk-related systems., • Engineers who want to own both the technical and product direction of AI features., • Builders who are excited to bring AI from concept to production reality., • Senior ICs who operate with autonomy and influence without needing formal authority., • People who want to work on high-impact, client-facing initiatives with real-world complexity.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for managing and guiding a team of Customer Success Managers (CSMs). This position plays a vital role in scaling our customer success function and ensuring top-tier service delivery, with a focus on client retention, growth, and satisfaction. You'll also foster team development, support strategic initiatives, and help shape the future vision of AssetWatch's customer success journey. This role is located in the United States. Team Management & Leadership • Supervise, coach, and develop a team of CSMs, focusing on best practices, account strategies, and growth opportunities., • Drive career progression within the team, ensuring each CSM has a clear development path and regular access to professional growth opportunities., • Conduct regular check-ins, performance reviews, and professional development sessions with team members., • Monitor key customer success metrics (e.g., NPS, retention, and account health), identifying and implementing corrective actions when needed., • Support team members in contract renewals and upsell/cross-sell initiatives, assisting with escalations as necessary., • Collaborate with the Director of Customer Success to implement and evolve processes, playbooks, and SOPs that enhance team efficiency and client satisfaction., • Coach CSMs to drive strong account health, proactively identifying risks and implementing solutions to address potential issues., • Guide the team to conduct regular business reviews and strategic planning sessions that align with client goals and surface growth opportunities. Cross-Functional Collaboration • Collaborate closely with Product, Engineering, and Sales teams to deliver consistent value and address customer needs and expectations., • Partner with the Product team to provide client-driven feedback, prioritize requests, and support the rollout of new features., • Work with Marketing and Sales to align on customer goals related to CARR (Contracted Annual Recurring Revenue) and ARR (Annual Recurring Revenue) targets. Process Improvement • Help implement tools and processes that increase team efficiency and streamline customer communications and support., • Contribute to strategic projects aimed at improving the customer experience, account management practices, and scaling customer success operations., • Actively participate in developing customer-facing resources and documentation that enhance onboarding, training, and account management. Qualifications • 4+ years of experience in customer success, account management, or a related field, with 2+ years in a team lead or supervisory role., • Proven ability to lead, motivate, and develop a team of customer success professionals, ensuring consistent achievement of customer and business goals., • Track record of exceeding customer retention and expansion targets, with the ability to build strong, trusted customer relationships., • Strong organizational and project management skills, with the ability to balance individual customer account management with team leadership responsibilities., • Fluency in English. Preferred Qualifications • Experience in the manufacturing industry or with predictive maintenance technology., • Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack, etc.)., • Additional language skills beyond English are a plus. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $12B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 150+, spread across 25+ countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. This isn’t your typical customer success role. Customers and RevenueCats (people that work here) generally love the clear alignment of incentives we’ve achieved by pricing based on how much money a customer makes: Across the entire organization, we’re uniquely motivated to help our users make more money. This alignment of incentives creates a unique customer success motion: We want customers to successfully implement and adopt RevenueCat, but after that we aim to act as growth advisors to help them grow their business. This involves: Being familiar with or willing to become an expert in app growth strategies, Analyzing the customer’s data and providing perspective, Proposing tactics to customers that are actionable and developing educational collateral such as live workshops and written guides Together with the rest of the team, you’ll manage and nurture customer relationships to ensure they successfully implement and adopt RevenueCat, while providing them with a flow of insights and tactics that have the potential to help them grow their business. Within the first month, you’ll: Gain understanding of RevenueCat’s use cases, its customers, and the broader ecosystem in which we operate Meet with people across Marketing, Sales, Product, and Customer Success to build your understanding of our internal processes and dynamics Sit in on as many customer calls as possible, ranging from implementation calls to more strategic EBRs or workshops Present your “first ship”, a RevenueCat onboarding tradition where you create and share something meaningful with the rest of the team based on your first two weeks in the role. Examples could be: A blogpost about a tactic you’ve heard described in a customer call, Host a ‘managed customers only’ private webinar with an external expert, An iteration on the deck we use for kick-off calls with new customers, or Whatever you’re inspired to do Conduct initial meetings with a handful of customers to introduce yourself and discuss their needs and goals Within the first 3 months, you’ll: Begin managing your own portfolio of customer relationships with support from the existing CSMs, including a few ‘net new launches’ (new customers who will need to implement and adopt RevenueCat from scratch) Begin to track and report on key success metrics to measure progress and impact Work with our internal app growth experts, as well as external consultants to deepen your understanding of revenue growth practices Within the first 6 months, you’ll: Refine your ability to spot, distill, and share actionable insights based on customer meetings, RevenueCat data, and industry developments Work directly with the Product team to build and maintain awareness of customer needs in product development and direction After 12 months, you’ll have: Contributed significantly to the sold customer NPS and Net Revenue Retention through successful relationship-building and collaboration Helped dozens of customers make more money Experience with mobile app businesses or an extreme interest in becoming an expert in this domain 4+ years of experience in one of these roles or similar: customer success, marketing, growth, support, sales, engineering, account management, consulting Ability to manage and nurture customer relationships Experience in analyzing customer data to provide insights and measure success Strong communication skills, capable of liaising effectively with internal teams, as well as different stakeholders within customer organizations, ranging from very technical, to not technical at all Ability to manage multiple accounts and initiatives simultaneously, while coordinating with team members and customers across different time zones Deep desire to understand customer needs and an ability to turn those needs into action Ability to bring creative solutions to life, ensuring your customer interactions are both impactful and memorable Experience working in early stage startups and / or environments without a lot of ‘fully backed’ processes in place We’re a fully remote team, so you’ll have to be comfortable with an asynchronous environment and using a lot of Google Docs, Zoom, Slack, and Linear. We actively combat ‘meeting-bloat’ to ensure you have ample time for deep work, but regularly collaborate in real time around specific projects or efforts. Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator 10-year window to exercise vested equity options Fully remote and flexible work environment 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning Curious about the interview process? Discover more in _ about how we hire and learn tips to help you succeed.

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Position Summary: The Vendor Manager for Customer Care plays a key role in guiding Hanna Andersson’s outsourced customer support across all markets. This position ensures that our third-party BPO partners consistently deliver friendly, high-quality service that puts customers first. As the main point of contact between Hanna Andersson and the BPO vendors, the Vendor Manager promotes accountability and excellence, fostering ongoing improvements through careful performance management, smooth operations, and strong teamwork across different departments. This role is centered around vendor performance, using daily metrics, agent scorecards, operational reviews, and escalation processes to ensure we meet SLAs, KPIs, and uphold brand standards. It's also an important part of mid-range planning, process innovation, and driving change initiatives that support growth, seasonal peaks, and ever-changing customer needs. Having strong communication, negotiation, and analytical skills is key, along with the ability to influence outcomes and build trusted relationships with both internal teams and external partners. Location: Portland, OR, Seattle WA or West Coast, highly preferredHours: Monday - Friday, must be available until 6pm Pacific Time. • Build and maintain strong, collaborative relationships between BPO vendors and Hanna Andersson internal teams to ensure alignment, transparency, and shared accountability., • Oversee vendor performance across one to two operational sites, ensuring consistent adherence to quality standards, service levels (SLs), and key performance indicators (KPIs) inclusive of CSAT and NPS., • Partake in and/or lead structured business review routines including Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) to evaluate vendor performance, reinforce Hanna Andersson’s brand values, and align on action plans that support agent experience, operational excellence, and continuous improvement. Occasional on-site visits may supplement these reviews as needed., • Monitor vendor performance trends in real-time and historically to identify gaps, track improvements, and mitigate operational risk through proactive intervention., • Leverage agent-level scorecards and workforce data to hold BPO leadership accountable for performance management, including glide paths, corrective actions, and coaching outcomes., • Lead and resolve service escalations in partnership with internal and external stakeholders, ensuring prompt, professional outcomes aligned with Hanna Andersson’s customer-first approach., • Coordinate all program updates, training rollouts, and process changes with the BPO to ensure consistent delivery and adherence to brand standards., • Drive continuous improvement by identifying systemic issues and leading targeted initiatives in collaboration with internal partners and BPO leaders., • Analyze performance data and vendor reporting to provide actionable insights and strategic recommendations for internal leadership and executive forums., • Ensure recruitment, hiring, and staffing plans are aligned with Hanna Andersson’s expectations and seasonal forecasts, and that agent quality meets brand standards., • Setting, managing, and reporting on the vendor budget to ensure spend is aligned with forecast and business goals., • Maintain and audit operational documentation, including Statements of Work (SOWs), playbooks, and change logs, to ensure alignment with business goals and contractual obligations., • Escalate critical performance or operational issues with supporting data and insights, enabling swift, collaborative problem-solving without disrupting vendor relationships., • Lead negotiations with BPO partners on process improvements or policy updates, ensuring all changes enhance service quality, customer experience, and operational efficiency., • Serve as a champion of innovation and process enhancement, collaborating with cross-functional teams to evolve workflows, service practices, and customer care strategies., • Be available to support vendor operations during peak periods (e.g., holidays, weekends), balancing flexibility with standard business hours., • Additional tasks and responsibilities assigned as necessary., • Provide day-to-day oversight of third-party BPO leadership to ensure effective team management, coaching, and staffing alignment., • Hold vendor supervisors and managers accountable for agent-level performance, quality, and adherence to brand expectations., • Guide and influence vendor leadership in workforce management, scheduling, and service level execution., • Lead regular performance reviews with vendor leadership to track progress, resolve escalations, and drive continuous improvement., • Perform periodic audits of vendor processes and controls, • Support vendor teams during peak periods through proactive planning, operational alignment, and real-time performance monitoring., • Extensive experience in business optimization, • Experienced with process review and business analysis, • Hands-on experience with call center technologies, • Understanding of BPO contracting, • Excellent oral and written communication skills, • Problem-solving skills for multiple, complex issues, • Ability to work on various projects simultaneously, • Advanced problem-solving skills to communicate the strategic progress of information to executives and senior leaders, • Proven ability to drive operational performance improvement in a variety of channels whilst optimizing often contradictory metrics, • Strong leader with the ability to ensure people are effectively engaged in the delivery of core business objectives and the ability to address groups or individuals, including senior managers, • Highly motivated, able to work in an environment of change, and strong ability to deliver to tight deadlines, • Competence in designing and delivering effective presentations and process documentation, • Cultural interest & awareness: able to flex style and methods to achieve goals regardless of stakeholder background & country. Good at recognizing how to deliver global objectives with local nuance., • Education & Qualifications, • 5+ years managing Contact Center Operations, • 5+ years managing or interfacing with Business Process Outsourcers (BPO’s), • BS/BA in Operations Management or equivalent experience, • Certifications/Licenses, • Six Sigma (green belt preferred) $95,000 - $110,000 a yearHanna Talent Cultivation Standards:With a rise in cyber-criminal activity, please note Hanna will never: -Ask for any sensitive personal information via email, text, or other forms of instant messaging -Interview you via email and/or send you a list of questions in lieu of an interview -Extend an offer without speaking to you via phone or video call -Ask for bank account or financial information during the recruiting process Legitimate email communication will only be done to and from @hannaandersson.com email addresses. Please examine messages carefully to ensure this is the domain you are receiving messages from, as cybercriminals may also utilize domains that look similar but may have one letter off (such as @hannaandersson.com). Legitimate candidate application submissions are received directly from the applicant. All unsolicited third-party submissions will be considered illegitimate and will not be reviewed or considered for hire. Hanna Andersson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an Equal Opportunity Employer, Hanna Andersson prohibits discrimination, harassment, and retaliation of any kind. Hanna Andersson encourages applicants of all ages.

What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this. Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta. We are looking for an experienced, motivated, and passionate Customer Success Manager to join our Customer Team at Amplemarket. At Amplemarket, we are on a mission to set the highest standards in customer experience. We believe exceptional customer experience not only drives growth and retention, but also turns customers into enthusiastic champions and advocates of our platform. As a Customer Success Manager, you will be the trusted advisor to our customers, ensuring they achieve their desired outcomes through the use of Amplemarket. You will be responsible for building strong, long-term relationships, identifying opportunities for expansion, and proactively addressing challenges to ensure customer satisfaction and success. You will: • Own and manage a portfolio of customer accounts, fostering strong business relationships with external stakeholders at all levels, • Act as a trusted advisor, guiding customers through their entire journey with Amplemarket, from onboarding to renewal, helping them achieve their business goals, • Lead the onboarding process for new customers, ensuring a seamless transition from sales to customer success, including live product training sessions, • Track and report on key metrics, including customer satisfaction, NPS, retention rates, growth, and more, • Identify expansion opportunities and manage upsell initiatives, • Proactively monitor account health to identify risks early and be proactive at mitigating churn, • Be the voice of the customer within Amplemarket, advocating for product improvements and new features by collaborating with product, engineering, sales, and marketing teams, • Contribute to process improvements by helping to define and refine customer success workflows and best practices Who we’re looking for: • 3+ years of experience in customer success, account management, or a similar customer-facing role, preferably in a SaaS environment, • A customer-centric mindset with a passion for delivering exceptional experiences and driving positive outcomes, • Exceptional relationship-building skills, capable of engaging with a range of stakeholders, from end-users to executive sponsors, • A proven track record in managing complex customer relationships, achieving renewals, driving expansions, and building customer advocacy, • Strong organizational skills with the ability to manage and report onmultiple accounts efficiently in a fast-paced environment, • Excellent written and verbal communication skills—you will be the primary point of contact for your accounts and must communicate clearly and effectively, • Analytical skills—you’ll forecast potential ARR changes and prepare data-driven QBRs for your customers, • Solid project management experience to ensure smooth customer onboarding and ongoing success, • Commercial acumen with the ability to identify, nurture, and close growth opportunities within your book of business, • Ability to thrive in a remote-first environment and collaborate effectively with multiple internal teams Nice to have: • Previous experience in sales, • Previous experience in marketing (Growth/Performance), • Experience working in a high-growth startup environment, • Familiarity with remote-first work practices, • Knowledge of the outbound sales industry, trends and solutions in the market A little more about Amplemarket: • We are a post-Series A start-up, • We are backed by YCombinator, • Fast growing startup with product market fit, • Founders also created _, • You can listen more about us here: _ We offer: • Nice work environment, • Competitive Salary, • Health Insurance, • Stock Options, • Annual Company Trip in a secret location, • and more! Amplemarket is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself, and apply - we'd like to hear from you!

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. _. Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We're looking for a Sales Strategy & Operations Manager to be the business partner behind our sales organization. The role has two sides, and you'll own both. The first is the operating machine: commissions, quota and attainment tracking, deal desk support, sales processes, and the weekly operating cadence with sales managers. Much of this is documented and increasingly automated. Your job is to run it reliably and keep making it smaller through automation. The second is the work that machine makes room for: strategic analysis that changes decisions. Pipeline health diagnostics, rep capacity and quota modeling, segment performance, go-to-market experiments. Every analysis here ends in a recommendation, and you'll have a seat with sales leadership to see it through. Over time, you'll take on more of our target account strategy and how we build each AE's book of business. You'll report to the Director of Revenue Operations and work daily with sales leadership. What you'll do Own the sales operating cadence: commissions (SDR monthly, AE quarterly), quota and attainment tracking, deal desk support, and the weekly sales manager meeting process Deliver analyses that end in recommendations: pipeline health, conversion trends, capacity planning, segment performance - then partner with sales leadership to implement them Grow into ownership of target account strategy and AE book-of-business planning Automate your own job: we run an AI-forward stack (Cursor and Claude against Snowflake, HubSpot, and our BI tools), and we expect recurring work to shrink over time Serve as connective tissue between Sales, Marketing, Product, Legal, and CS, including supporting sales enablement and onboarding programs Push back constructively on sales leadership when the data disagrees You have 4-8 years in sales operations, revenue operations, strategy, or business operations at a B2B SaaS or fintech company Strong analytical skills and a track record of turning data into recommendations that leadership acted on Comfort with CRM systems (HubSpot a plus) and BI tools, plus genuine fluency with AI tools as part of your daily workflow Experience running an operational process other people depend on (commissions, forecasting, deal desk, or similar) Excellent stakeholder management across multiple functions at once A bias toward action and an ownership mindset: you set your own direction and bring leadership along Why work with us You'll shape how a high-performing sales organization scales, influencing strategy, systems, and process design You'll work directly with senior leaders across Sales, Marketing, and Product for high visibility and impact You'll work at a company growing quickly yet sustainably. We're profitable with plenty more opportunity ahead Competitive pay, equity and benefits. The base salary for this role is $135,000-$180,000 We're a remote company. Work from wherever you want in the Americas Smart people and a great culture. See our _

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do _. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact _. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Job Description Forklift Operator - Bilingual Spanish - Certified • Position: Forklift Operator, • Shift/Hours: Monday - Friday, Full-time, 8:30 am – 5:00 pm, • Pay Rate: $18-$20/hr, • Location: Bergen County, NJ, • Experience: 3 years of warehouse experience We are pleased to announce a new job opening! PrideStaff, a well-known staffing agency, has partnered with a global freight forwarding company in Moonachie, NJ to seek a Warehouse Associate - Forklift Operator for their facility. Warehouse Associate Job Responsibilities include: • Load and unload trucks, incoming containers, loading containers, prepare air shipments, packages, LCL, and LTL via forklift and sometimes by hand (rarely), • Participate in a cross-training program to develop skills in all areas of warehouse operations., • The ability to deal with wood to build crates for cargo is a big plus, • Utilize barcoding to properly label, put away, track, pick, and pack inventory. Prepare warehouse receipts by taking dims and weight of incoming cargo and photos., • Put away incoming freight, prepare and verify loading guides as dictated by operational need, • Participate and assist with special projects, inventory movement, warehouse layout, or other movement of goods as needed. Including determining equipment size and quantity required per shipment, as dictated by operational need, • Maintain general cleanliness of the warehouse by moving recyclable and non-recyclable goods to the proper collection containers., • Participate in the cycle and annual inventory counts/recounts, • Comply with all companies. TSA and OSHA-regulated safety codes, • Maintain cleanliness of company-issued machinery and tools, • Overtime as necessary, • Additional duties as assigned by Management Requirements: • High School Diploma or equivalent with warehousing experience or any combination of education and experience., • Bar Coding/WMS/RF System Skills/ WMS, • Attention to Detail, • Freight Forwarding Experience Required, • Computer Skills Required, • Ability to meet Company standards, • Ability to pass CRP Forklift Operation Cert OR forklift certification is preferred, • Must be able to lift up to 75 lbs., • Must be able to meet all Departments Standards, • Must be able to stand for long periods of time and be active, • Must be able to walk, kneel, bend, and reach repeatedly., • Good Product & Customer Knowledge, • Be proactive Experience: • Warehouse: MIN 3 years (Required), • Spanish speaking is a must. Benefits of working with PrideStaff: • Medical, Rx, and Wellness Benefits, • Dental and Vision Plan Options, • Short-term Disability, • 401(k) Retirement Plan, • Holiday PayCompany DescriptionPrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: -\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data -\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes -\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs -\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industryPrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAMThe Customer Success team is part of the broader Basis Customer Experience team which includes Basis Solutions and Engineering, Customer Onboarding, and Customer Success. The Basis Customer Experience team is the center of our software operations and is the driving force behind our sales and support. Through our ‘raving fan’ service philosophy, we provide above and beyond service to thousands of advertisers, agencies, and other media buying professionals. Members of this team enjoy the opportunity to gain deep insight into the online advertising world and grow their careers through continued education in the workplace. WAYS YOU’LL CONTRIBUTE You will enthusiastically grow revenue and drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for growing existing revenue alongside Sales by partnering with your clients to identify and meet their business objectives, ensuring their success as they adopt a new platform. From training them on Basis usage, DSP strategy and optimization, to defining packages and pricing, you’ll own the day to day and become an integral part of your clients’ digital strategy. You will also contribute by: • Owning your own book of dedicated customers; focused on continued revenue growth, widening platform usage, goal development, and establishing clear product feedback communication channels., • Establishing best practices and creative strategies to rapidly grow client spend and platform adoption through continued education, proactive outreach, opportunity tracking, and goal development., • Collaborate with cross functional teams (Product, Sales, and Support) to resolve issues, prioritize feedback, and enhance client value., • Providing business insights through Partner Reviews and other regular reports to help drive revenue and Partner KPIs against platform usage., • Maintain detailed client health tracking, usage metrics, and engagement documentation in CRM and CS tools., • Maintaining a deep understanding of Basis' software products and industry knowledge to be able to speak with customers and the team about the most relevant features/functionality for their specific business needs., • Working closely with champions and decision makers to influence growth strategies thru Raving Fan Service., • Continuing education and developing programmatic buying knowledge and skills of your customers., • Reviewing campaigns and provide detailed feedback to educate platform buyers., • Helping realize client goals by customizing training, guiding campaign set up, and making optimization recommendations., • Working with Basis' internal support, product, and operations teams to provide high level of assistance post sale., • Maintaining and improving the NPS (Net Promoter Score) and advocacy program, • Min 2 years experience in advertising technology or related field, • Min 2 years sales experience in either direct sales, sales training, or account management, • 1+ years experience in a DSP/programmatic space, • Dynamic presenter and public speaker, • Loves to solve problems and dig into challenges, • Ability to adapt quickly to a rapidly changing technology environment, • Experience working with and influencing cross functional teams, • Super-positive attitude, worthy of our ‘raving fan’ service philosophy, • Ability to learn complex software applications and to thrive in a fast paced, ever-changing, startup environment, • Excellent written and verbal communication skills, organizational, people, & time management skills, • Enthusiasm to grow revenue & drive adoption of Basis, • Deep knowledge of online business practices, • The ability to travel (including some day and overnight trips), • Commitment to creating inclusive, respectful environments where all voices are valued and supported., • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning., • Bachelor's degree or higher, • Experience or certification with Basis & Basis Certified$70,000 - $93,000 a yearThis salary range reflects a typical compensation range for the role and level in most U.S. locations. Final compensation offered will depend on your location, experience, and skills. Total compensation may also include bonuses, equity, and competitive benefits.Integrity in Hiring At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant. Anything Else?Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter. Life with Basis We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more. Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond. If you need assistance with interview accessibility, please contact @basis.com. Your privacy is important to us, view our policy .We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all. With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention. At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done. Our CORE values DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused. We are Doers. We proactively make things happen. We are Resourceful. We treat time, money, and energy as valuable. We are Impactful. We prioritize what matters. We are Valued Partners. We put customers & teammates first. We are Excellence-Obsessed. We always deliver excellent work. From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high- quality work. When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces. About the Role We’re hiring a Creative Director, Learning Content to own the creative vision for EasyLlama’s entire course library. This is a high-impact senior IC role reporting to our Program Manager, with responsibility for the look, feel, tone, and quality of every learning experience we ship. In your first year, you’ll focus on three priorities: refreshing our brand and visual identity across the course library; driving a meaningful uplift in content quality through better storytelling, production value, and instructional design; and launching new content formats (video, animation, interactives) to expand how learners engage. You’ll lead portfolio-level creative direction across many in-production courses while also being a hands-on creative force yourself. What You’ll Do Creative Direction & Brand Define and maintain a cohesive visual identity and design language that scales across topics, formats, and learner audiences Develop and maintain content style guides tailored to specific industries (healthcare, finance, retail, tech) and learner audiences Write clear, thorough creative briefs that capture audience, objectives, tone, format, and visual direction so production can begin without back-and-forth Continuously refine style guides and QC criteria as the course library grows and learner feedback surfaces new opportunities Hands-On Production Lead creative development of new formats including video, animation, motion graphics, and interactive modules Own the end-to-end production pipeline for multimedia content, setting standards and workflows that scale Drive hands-on creative work — concepting, scripting, storyboarding, art direction — while directing external vendors and contractors Actively use AI-generated media tools (e.g. Midjourney, Adobe Firefly, Stable Diffusion (Stability AI), Runway ML (Gen-2/Gen-3), Synthesia, Descript, HeyGen, OpusClip, ElevenLabs, Suno AI, etc.) as genuine efficiency and quality levers, not novelties Continuously evaluate emerging tools and trends in content production Quality & Standards Enforce rigorous production quality control at every stage of the content lifecycle, reviewing deliverables against defined specs before they advance or ship Own QA review of interactive course content prior to launch — verifying interactions, media playback, and UI elements function as intended Document bugs, inconsistencies, and UX issues clearly, ensuring they are triaged and resolved before content goes live Maintain and evolve a QA checklist and quality rubric that defines EasyLlama’s standard for production-ready content Stakeholder Engagement & Performance Lead creative vision workshops with executive and senior stakeholders, translating high-level goals into production-ready briefs and creative frameworks Regularly review learner satisfaction scores, course ratings, and engagement data to identify what’s working — and what isn’t — and adjust creative decisions accordingly Collaborate closely with Product Managers, Instructional Designers, and Engineers on AI-assisted content production workflows Serve as the creative point of contact for Marketing, ensuring course content stays aligned with the EasyLlama brand What We’re Looking For 8+ years of experience in creative direction, content production, or a related field, with a portfolio spanning digital media, video, and/or eLearning Proven ability to define and evolve a brand’s visual identity — you’ve done it before and have the work to show it Deep expertise in motion graphics/animation, video production, interactive design, and/or instructional media Experience authoring content style guides for multiple industries and learner audiences Disciplined approach to production quality control: reviewing content against spec, catching issues early, and holding the line before anything ships Experience leading creative teams or cross-functional project pods with a track record of shipping high-quality work on deadline Strong command of Adobe Creative Suite (Premiere, After Effects, Illustrator, Figma, or equivalents); familiarity with eLearning authoring tools (Articulate, Rise, etc.) a strong plus Hands-on experience creating content with AI-generated media tools (Sora, ElevenLabs, Midjourney, Pika, Adobe Firefly, or comparable platforms), with a portfolio to demonstrate it Nice to Have Background in eLearning, workplace training, HR tech, or adjacent SaaS industries Experience fine-tuning or prompt-engineering AI models for brand-consistent output Familiarity with accessibility standards in digital content (WCAG, Section 508) Experience building a creative function from an early or formative stage Interview Process The interview process takes about 3 weeks and may include cross-functional stakeholders. Recruiter Screen Creative Interview (VP of Product) Hiring Manager Interview (Program Manager) Peer Interview (Senior Product Manager, Content) Creative Exercise To be presented during the final (Executive) interview Executive Interview (CEO & VP of Product) Compensation & Benefits $140K–$160K Flexible, fully remote environment Competitive employer-sponsored health insurance 401(k) + company matching Professional development reimbursements Quarterly remote work stipend The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved states: AR - Arkansas CA - California CO - Colorado CT - Connecticut FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MI-Michigan MN - Minnesota NJ - New Jersey NY - New York NC - North Carolina OH - Ohio OR- Oregon PA - Pennsylvania TN - Tennessee TX - Texas VA - Virginia WA - Washington WI - Wisconsin *EasyLlama reserves the right to change the list of approved states at anytime. *To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. *Applies to full time (W2) employees.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. _ We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product. This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers. Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart. You will define and deliver the roadmap for Shoppers doing in-store tasks that will enable us to build in-store intelligence to better track inventory, item location and ultimately fulfill orders accurately, efficiently, and at scale. This role partners closely with a dedicated team of engineers, designers, and data scientists, and will collaborate broadly across Shopper and Logistics teams to drive aligned priorities. This role sits within the Inventory Intelligence team — responsible for the end-to-end technology that powers inventory and in-store intelligence signals that are used across Instacart's platform and beyond, serving shoppers, retailers, CPGs and customers alike. This is an exciting opportunity to define the shopper flows using cutting edge CV technologies that build the foundations of our Instore inventory intelligence. You will develop new capabilities and improve existing products to enable high quality and high efficiency data collection that can scale to thousands of stores over the next 2 years. • You will own data collection experiences — from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale., • You will build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction, • You will work closely with retail partners to ensure our tooling integrates naturally into their in-store environments, • You will partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention, • You will define platform solutions that scale across retailer sizes, store formats., • You will represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners, • You have 4+ years of product management experience, ideally within operationally complex physical environments, • You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery., • You're highly data-literate and comfortable navigating ambiguity with analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs., • You communicate complex ideas with clarity and influence — aligning cross-functional teams and senior stakeholders around shared goals without direct authority., • You understand the shopper and retailer experience deeply, and you hold yourself accountable to meaningful customer and commercial outcomes., • You operate with an entrepreneurial mindset, comfortable moving fast in evolving environments while maintaining high standards. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy _. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings _. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $221,000 - $233,000 USD WA $212,000 - $223,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $203,000 - $214,000 USD All other states $184,000 - $194,000 USD

About BhavinBhavin Turakhia is a serial entrepreneur and has founded multiple successful companies. His companies are unique in several ways - (1) all bootstrapped and self-funded (2) with an intense Focus on profitability (3) delivering High ROCE (4) serving Global Markets (6) in Enduring Categories (7) with Majority stake still owned by Bhavin. About Bhavin’s BusinessesZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. Its flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. Zeta has raised $400 million at a $2 billion valuation from Softbank, UHG, Mastercard, and other investors. Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers. Available through leading web hosts, site builders, and domain registrars, Titan provides dynamic tools needed to effectively build customer relationships over email. In 2021, Titan received a $30M investment from _, valuing Titan at $300M. Radix is one of the world's largest domain registries; and the owner of the most premium Top Level Domain extensions including .store, .inline, .tech, .online, .website, .site, .space etc. Radix is profitable, lean and was valued at over $900 million.(Note: The above is not a complete list) About the CEO OfficeThe CEO Office is responsible for working closely with Bhavin for 0 to 1 motions of complete Products and Businesses. We incubate and kick-off new products and entire new businesses every year. Bhavin’s Office comprises Product and Engineering leadership that takes one of the ideas from concept to PMF and PCF (described below) -Product Market Fit (PMF) - The Product solves an actual Problem for a specific Persona 2-3x better than any existing solutions for the Problem.Product Channel Fit (PCF) - The Product can get Customers at scale through at least one traction channel at a CAC less than LTV About the RoleAs a Sr Product Manager, Crypto Trading, you will report into Bhavin, and lead a team of Product Managers, Designers and Analysts and work alongside rockstar engineers driving the vision, strategy, and execution of various zero to 1 Web3 Products leveraging Crypto, Blockchain, Smart Contracts in the DeFi space. Job Location: USA (Remote) • Strategy, • Define the Product roadmap for zero to 1 product motions, • Product Management, • Lead and mentor a team of product managers, designers and program managers, • Meticulously drive each feature to completion, • Optimize team efficiency and output, • Stay abreast of industry trends, emerging technologies, and regulatory developments to inform product strategy and roadmap., • Partner Management, • Select and manage third-party providers, such as custodians, liquidity providers, and trading APIs (e.g., Fireblocks, Zero Hash, Anchorage, Coinbase Prime)., • Compliance, • Ensure compliance and risk alignment, partnering closely with legal, risk, and compliance teams to navigate money transmission, KYC/AML, and crypto regulatory frameworks (e.g., FinCEN, NYDFS, SEC/CFPB posture)., • Growth Hacking, • Measure Output metrics (Acquisition, Activation, Retention, Engagement) and Input metrics (Conversion Funnels, Engagement) that matter, • Leverage Product Analytics Platforms (Mixpanel, Amplitude etc), Data Analytics Platforms (Metabase, Superset), • UX, • Drive the creation of delightful, intuitive and engaging user interfaces in collaboration with UX designers to drive user adoption and NPS, • 7+ years in Product Management, at least 3 of which are spent in Web3, Defi, Crypto with a Crypto Infra Platform, Exchange, Fintech, Web3, DeFi, Wallet company, • Direct experience launching crypto or trading features, ideally for retail users., • Strong understanding of crypto infrastructure, including custody, liquidity sourcing, wallet types (custodial vs non-custodial), on-chain vs off-chain settlements., • Familiarity with crypto regulatory and compliance landscape in the U.S. (e.g., BitLicense, MSB licensing, MTL requirements, BSA/AML obligations)., • Passion for crypto, financial inclusion, and building user-first financial products., • Excellent strategic insight on conceptualizing and prioritizing ideas, • In depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms, • Ability to interpret complex data sets and derive actionable insights, • Meticulous in program management processes

Job Description The Opportunity: The Implementation Program Manager for SPHEREboard is responsible for driving the successful deployment and customer onboarding of SPHEREboard’s software solutions. Acting as the bridge between client stakeholders and internal SPHERE teams, the Implementation Program Manager ensures that clients realize full value from the platform through expertly managed project delivery, configuration, integration, and adoption. This role demands a blend of technical acumen, project management excellence, and client-facing empathy, tailored to highly regulated and security-conscious environments. Essential Functions: 1. Client Onboarding & Project Leadership • Lead end-to-end implementation of SPHEREboard for enterprise clients from kickoff through go-live., • Translate client business and technical requirements into actionable implementation plans., • Conduct discovery sessions to align client goals with SPHEREboard features and capabilities., • Set clear expectations around project scope, deliverables, and timelines with clients and internal teams., • Serve as the primary point of escalation for implementation-related issues and ensure timely resolution., • Drive standardization of processes and templates across projects for consistency and efficiency.2. Team Leadership, • Manage and support a team of engineers responsible for SPHEREboard implementations., • Assign resources to projects based on skillsets, project requirements, and workload., • Foster a collaborative and high-performance team culture, encouraging innovation and continuous improvement.3. Cross-Functional Coordination, • Collaborate with Product, Engineering, Support, and Sales teams to support client-specific needs., • Act as the internal voice of the customer, escalating feature gaps, risks, or blockers as needed., • Ensure alignment across all teams on project objectives and timelines.4. Customer Enablement & Success Planning, • Deliver training to end-users and admins to drive adoption of SPHEREboard features., • Provide recommendations and best practices based on client use cases and industry knowledge., • Support transition of the customer to Product Support post-implementation for ongoing engagement.5. Documentation, Reporting & Optimization, • Maintain accurate project documentation, including project plans, status reports, risk logs, and technical configurations., • Monitor and report on time-to-value, implementation KPIs, and customer readiness milestones., • Continuously improve onboarding frameworks, playbooks, and reusable assets for future deployments.6. Time Tracking and Reporting, • Monitor and enforce adherence to time tracking policies in the resource management tool for all projects and team members., • Regularly review and analyze time-tracking data to optimize resource allocation and project delivery efficiency., • Provide feedback to team members on time tracking accuracy and compliance. Requirements: • Average implementation timeline vs. target., • Customer onboarding satisfaction (NPS/CSAT)., • Deployment success rate (defined by go-live and customer sign-off)., • Adoption of core SPHEREboard features within 30/60/90 days., • Handoff quality to Customer Success and support teams. Why Join Us: • Play a pivotal role in driving customer success for a growing, security-focused software platform., • Lead cross-functional teams and shape how enterprise clients adopt SPHEREboard., • Work in a fast-paced, highly regulated environment with direct visibility into client outcomes., • Competitive compensation and benefits package. About Sphere: SPHERE is the global leader in Identity Hygiene. We are dedicated to reshaping modern identity programs by embedding this foundational fabric, enabling organizations to quickly reduce risks. We work through an identity lens that protects an organization’s accounts, data, and infrastructure. Our solutions deliver immediate time-to-value by leveraging automation to discover, remediate and secure identities, now and forever. Driven by our core values of passion, empathy, and authenticity, our vision drives us to continually innovate, helping our clients to sleep better knowing their attack surface is drastically reduced, thwarting the plans of bad actors every single day. To find out more about SPHERE and our solutions, please visit www.sphereco.com SPHERE is an equal-opportunity employer. Applicants will be evaluated without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. Powered by JazzHR apid6baxVR

Job Description Optima Care Fountains is in search of a weekend RN Supervisor RESPONSIBILITIES: Supervises the clinical care planning and delivery processes to ensure the coordination of quality patient care. Assesses residents/clients upon admission and periodically as conditions change Performs rounds to evaluate patient condition Provides or assists with the delivery of direct patient care when indicated, including activities of daily living, meal assistance, medication and treatment administration, and leisure activities when indicated Obtains and implements Physician Orders, checking for accuracy and completeness Communicates between shifts regarding changes in resident/patient condition Provides clinical assessment to MD/NPs on call for quality outcomes delivered to patients Make daily rounds of the Nursing Services Department to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report findings to the Director of Nursing Services Make appropriate reports to the Director of Nursing Services, as required or as may be necessary QUALIFICATIONS: Active NJ RN license in good standing required Minimum 5+ years nursing experience in a hospital, nursing home or other healthcare setting and a minimum 1-year experience as a nurse supervisor Strong knowledge of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care centers.