Nps jobs in Edison, New JerseyCreate job alerts

We are seeking experienced Anesthesiologists to join a Level IV NICU unit(primarily) for a long term hospital engagement. This is a stable, multi-year opportunity, not a short term assignment, with emergency credentialing available. Job Details: Unit: Level IV NICU primarily and OR Credentialing: Emergency credentialing available Duration: Long-term (1 to 2 years; until hospital transitions to W2 model) Schedule: 12 hour shifts Days: 7a–7p Nights: 7p–7a Weekends: 7a–7p / 7p–7a Commitment Expectations: Preferred: 4–5 days per week Minimum: 24 hours (2 shifts) per week + 1 overnight call, ideally. Ability to customize. Responsibilities: • Provide anesthesia services within a Level IV NICU environment and OR, • Manage acute pediatric cases including ENT, urology, and other surgical specialties, if needed, • Supervise CRNAs and NPs as required, • Must be actively licensed as an Anesthesiologist in the state of New Jersey, • Must be Board Certified in Anesthesiology and/or Pediatric Anesthesiology, • Active DEA, • Minimum 1 year pediatric experience (age 0–2 required), • Comfortable managing high-acuity neonatal and pediatric cases, • Anesthesia records are paper-based (billing slip completed and scanned), • Paragon is the EMR used for pre-op and post-op review, • Epic implementation expected next year DirectShifts is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The NP Site Director will be instrumental in bridging communication between NPs, the physician team, and the corporate office, ensuring that patient satisfaction and productivity metrics are consistently achieved. Responsible for NP performance evaluations in conjunction with site director. Operatio

Critical Care Nurse Practitioner , Full Time, Rotating Night/Day/Weekend Shifts Job Summary: Be part of an exciting NP position in critical care. The Critical Care Nurse Practitioner (NP) plays a vital role within the critical care team. Their primary responsibility is to manage high-acuity adult patients in a multidisciplinary critical care setting. The ICU team provides comprehensive critical care in collaboration with various consulting specialists. Patients may be transferred from other floors or hospitals or admitted directly from the Emergency Department (ED) or the Post-Anesthesia Care Unit (PACU). They may present with a range of conditions, including diabetic ketoacidosis, stroke, renal failure, respiratory failure, sepsis, gastrointestinal bleeding, oncologic/hematologic emergencies, electrolyte imbalances, hypertensive emergencies, ENT, neurological, and intra-abdominal surgeries. The NP works closely with critical care intensivists, ICU hospitalists, residents, fellows, and fellow NPs to provide direct patient care in the ICU. APP responsibilities include performing physical exams, collecting and documenting data, performing approved diagnostic and therapeutic procedures, ordering and scheduling laboratory studies and consultations, and prescribing appropriate interventions and medications. Additionally, the NP may manage ICU consults in collaboration with attending physicians. The NP's role in critical care is to oversee and ensure that patients receive best-practice care. Position is for rotating shifts, days/nights, and nights only are also available. Training: The Critical Care Service line provides a robust 6-month postgraduate training program in critical care, including ICU Procedural Competency and a didactic courses, along with required self-study and online study. Dedicated training in the use of ultrasound and various needed procedures, such as ultrasound-guided IV, central line insertion, and airway modalities, is also covered in the training program. Clinical training may occur across multiple sites within our service line to ensure new APP hires receive the best and most comprehensive training. This position is a great entry-to-practice position, and we welcome new-to-practice APPs. We seek NPs who are highly motivated and driven, understand the rigors of critical care training, recognize the necessity of ongoing study, and are prepared for the work and learning this position requires. Compensation: The anticipated salary range for this position if hired to work is $150,000 to $200,000 per year. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate’s educational background, skills, and professional experience Requirements: * Master's prepared in Nursing from an accredited program with a focus on Adult Acute Care, must be either ACNP or AGACNP. * Advanced Practice Nurse License, New Jersey State Board of Nursing. * Licensed Registered Nurse in the state of New Jersey. * CCRN preferred. Additional requirements: · Recommended high acuity/adult critical care experience. · Experience with ultrasound IV and point-of-care ultrasound is desired · Excellent communication and interpersonal skills. Organizational ability, management, leadership and teaching skills. · Needs to be Emergency Neurological Life Support (ENLS) certified within 90 days of hire · Needs to be Fundamental Critical Care Support (FCCS) certified within 1 year of hire

Job DescriptionDescription: Under the direct supervision of the Chief Medical Officer (CMO), SVP of Medical Services, and/or Clinical Site Director, the Nurse Practitioner (NP) provides direct clinical care to patients as per education, training, license, and certification. The NP is a member of Care Team with the purpose of providing evidence-based and quality medical care to Zufall Health Center patients. Essential Functions, Duties and Responsibilities • Provides care to patients in accordance with rights and privileges granted through RN licensure and NP certification including, but not limited to, diagnostic and therapeutic assessments, treatment of conditions and illnesses within the scope of practice, referral and follow-up of patients, and other duties as assigned. Serves as a primary care provider to appropriate panel of patients, and acts as patient advocate, • Works closely with collaborating physician and follows the guidelines detailed in the joint protocol for, • NPs and collaborating physicians, • Leads assigned clinical support staff within the patient care team to improve patient care, • Participates in night and weekend call coverage in rotation with other providers as assigned. Consults with collaborating physician or CMO on cases as needed. Assists with weekend, night and early morning hours of operations and adjusts schedule as needed, • Assists patients in obtaining community resources, referrals and other services as clinically indicated by the center's diverse populations. Assists the CMO and collaborating physician in accessing services for the center and its patients with the local provider community, including physicians, hospitals, and laboratories, • Remains mindful of and achieves Federal and health center productivity standards, • Participates in clinical performance improvement activities and conducts peer reviews of meetings as deemed necessary by the CMO. Attends regular meetings of the medical staff and other meetings as deemed necessary by the CMO, • Participates in clinical operations by ensuring compliance according to local, state, and federal rules and regulations, and ensures that licensing, credentialing, and educational activities are kept current and up to date. Contributes to and follows established policies and protocols for clinical care, • Participates in in-service educational programs and continuing education. Teaches and trains other health center staff and NP students as needed, • Participates in community health initiatives including health fairs, special immunization sessions, and other community and outreach activities as directed, • Maintains membership in appropriate professional associations. Is an active member of the Medical Staff at Zufall Health Center, • Follows code of conduct, policies and procedures of Zufall Health Center, and State and Federal regulations, • Maintains client confidentiality and follows HIPAA regulations in all interactions, • Performs other related duties as assigned by the CMO, or other supervising physician, • Assume duties of Director of Nursing as assigned by the SVP of Nursing and Clinical Operations. Requirements: To perform successfully, the individual must be able to perform the essential duties satisfactorily. The requirements below are representative of the knowledge, skill and ability required. • Excellent verbal and written communication skills, • Able to relate well to a diverse group of patients and staff, • Able and willing to work on as needed basis in order to meet operational needs of the center, • Proficient with computers, and knowledge of Microsoft Office applications including Word and Excel,, • and electronic medical records, • Learn and apply trauma informed care principles in everyday interactions, • Bachelor’s degree as Registered Nurse and Master’s degree or Doctorate from an Advanced Nurse Practitioner training program from an accredited college or university, • Certification as an NP in the area of training, • Possession of an RN license and an Advance Nurse Practitioner license from New Jersey, • Current certification as an Advance Nurse Practitioner in specialty practice, • Possession of a valid DEA and CDS registration. BLS Certification, • Minimum of one year experience in a community health setting preferred, • Bicultural and bilingual experience valued

Maternal Fetal Medicine MFM Physician Perinatologist WH-Maternal Fetal Medicine We are seeking a Maternal Fetal Medicine Physician to join our premier maternal-fetal medicine practice where clinical excellence meets exceptional support, offering both professional fulfillment and work-life balance in a state-of-the-art facility in New Brunswick, New Jersey. About Maternal Fetal Medicine Division at Saint Peter's Saint Peter's provides care to more than over 15,000 women annually from all over the Tri-State region. We deliver more than 5,500 babies annually - more than any other facility in central New Jersey. The Division of Maternal-Fetal Medicine is housed in the Regional Perinatal Centerat Saint Peter's University Hospital, renowned throughout the state for the exceptional level of high-risk maternity and neonatal care we provide. Saint Peter's also houses an award-winning level IV Neonatal Intensive Care Unit (NICU). As a state-designated regional center, the Department of Medical Genetics and Genomic Medicine provides in-patient and out-patient services to patients, including abnormal newborn screens. Opportunity Highlights • Position Overview: Full-time MFM role with established, high-volume practice serving extensive referral network., • Clinical Excellence & Volume: 5,500+ annual deliveries with established patient panel. Comprehensive maternal and fetal procedural capabilities. Onsite fetal echocardiography and genetic counseling. Live viewing station accessing 9 sonography rooms, • Comprehensive Support Team: Board-certified Perinatologists and dedicated NPs/RNs; Specialized sonographers and genetic counselors. Registered dietitians, social workers, and navigation specialists. 24/7 in-house anesthesia, neonatology, and OB hospitalist coverage, • Call Schedule & Coverage: Inpatient coverage rotation with no in-house call. Call rotation: Every 5-6 nights/weekends. Comprehensive Hospital Coverage, • Academic & Research Opportunities: Teaching opportunities with medical students and residents. Monthly department conferences and presentations. Research opportunities: perinatal research consortium and part of the MFMU network via Columbia, • Exceptional Benefits Package: Competitive salary. 44 days off annually for optimal work-life balance. 401K with 5% match and 457B plan retirement options. $3,000 CME allowance with 5 CME days. Full malpractice coverage with tail. Complete medical/dental/vision coverage. Bonus options based on quality and productivity benchmarks. Dual-access free physician parking, • Leadership & Culture: Supportive, transparent administration. Collaborative environment encouraging innovation. Focus on physician satisfaction and career development Community Highlights New Brunswick, NJ - Revitalized downtown along Raritan River featuring strong school system, walkable urban setting with dining, entertainment, arts, and home to Rutgers University. Within 1 hour of NYC and Philadelphia About Saint Peter's Saint Peter's Healthcare System is an award-winning comprehensive non-profit healthcare network headquartered in New Brunswick, New Jersey. Anchored by Saint Peter's University Hospital, a 478-bed acute care teaching hospital sponsored by the Roman Catholic Diocese of Metuchen, it provides patient-centered care along unique culture that cultivates warmth, inspiration, respect, and continual learning. The system employs over 3,600 healthcare professionals with more than 1,000 doctors and dentists on staff, serving over 23,000 inpatients and 245,000 outpatients annually across 27 centers and facilities offering over 150 healthcare services. The Children's Hospital at Saint Peter's University Hospital is the state-designated as an acute care children's hospital, one of the most advanced hospitals of its kind in the nation. Through Saint Peter's Physician Associates, the network provides comprehensive primary care and specialty care services throughout New Jersey. In the recently expanded Saint Peter's Family Health Center, provides primary, specialty, pediatric, women's health, child protections center, quality improvement services for underserved, uninsured, and underinsured populations, with the capacity to serve up to 100,000 visits annually. Requirements: • Successful completion of an appropriate ACGME or AOA accredited Residency in OB/GYN and Fellowship in Maternal Fetal Medicine, • Board certification or eligible in OB/GYN and Maternal Fetal Medicine, • MD or DO license in the State of New Jersey, • DEA and CDS license, • Must qualify for Saint Peter's University Hospital Liability insurance Full-time compensation at Saint Peter's Healthcare System ranges from $175,000 - $750,000, which is impacted by various factors, including but not limited to physician specialty, years of experience, academic and administrative appointment, and pre-established metrics on productivity/patient engagement/quality. The compensation range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Excellent opportunity for an experienced Dermatology Nurse Practitioner to join a growing practice in Colonia, New Jersey Job#16720362. Excellent job opportunity for an experienced dermatology Nurse Practitioner in the Jersey Shore area of New Jersey. Dermatology experienced NPs, please apply.

Job Description Commercial Property Administrator • Old Bridge, NJ (On-site), • $65,000 + Benefits, • Full-Time | Temp-to-Hire PrideStaff is partnering with a well-established commercial real estate firm to hire a Property Administrator to support a portfolio of medical and office properties. This is a hands-on administrative role supporting Property Managers - ideal for someone with commercial real estate experience who enjoys the operational, lease, and financial side of property management. Note: This is not a Property Manager role. What You’ll Do • Maintain and update Yardi (tenant info, billing, rent rolls), • Perform lease abstracts (CAM, escalations, key terms), • Assist with AP/AR, invoicing, and delinquency tracking, • Manage COIs, vendor contracts, and compliance documentation, • Coordinate tenant requests, work orders, and vendor scheduling, • Support budgeting and monthly reporting What We’re Looking For • 3–5+ years in commercial property administration or assistant property management, • Experience with Yardi (or similar software), • Comfortable reading commercial leases (NNN, modified gross, etc.), • Strong organizational and communication skills

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75. * Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation. * Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits. * Perform routine follow-ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories. * Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives. * Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter. * Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients. * Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology. * Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact. REQUIREMENTS: * Experience in a similar Audiology or Hearing Aid Specialist role. * Active state license in Audiology and/or hearing aid dispensing. * 1-5 years of experience preferred. * Ability to pay close attention to detail with a high degree of accuracy. * Basic or advanced written communication skills. * Experience interacting with customers/clients. * Ability to communicate detailed or technical information clearly, accurately and concisely. * Ability to work quickly, accurately and independently in a fast paced environment. A PLACE TO GROW YOUR CAREER: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. You will benefit from: * A structure of field support for your hearing center * A professional development team of dedicated Regional Training Managers * Continuing education, LinkedIn Learning & licensing reimbursement * Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager * Paid externships and a Hearing Instrument Specialist Trainee program THE SUPPORT OF A LEADER IN HEARING HEALTH: HearUSA accepts the most insurance plans in the industry, has extensive network coverage, advanced online services, and pioneering technology. We draw on the expertise and hearing care services of more than 360 hearing centers across the U.S. HearUSA is also part of the WS Audiology (WSA) family, a global leader with over 11,000 employees in 125 markets and 2 global headquarters. AS A LEADER WE CAN OFFER: * Monthly Commissions * CEUs & State Licensure Renewals for HCPs * Defined Career Paths * Sponsorship & Preceptor Opportunities * President’s Club Incentives * Employee Referral Program LIFESTYLE & BENEFITS: * Comprehensive Benefits Package * Paid Holidays & PTO Policy * 401k Matching Program * Tuition Reimbursement * Employee, Family & Friends Hearing Aid Discount Program * Service Days & Diversity, Equity & Inclusion Initiatives Salary: $55,000 - $75,000 The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position manages a defined book of business aligned by customer segment within a geography and is accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales. What does a great Client Success Manager do? A great Client Success Manager builds trusted, long-term partnerships with clients, ensures day-to-day operational excellence, protects recurring revenue, and grows InvestCloud’s footprint within each account by aligning our solutions to client business outcomes. How you will provide meaningful contributions: Make the client happy • Drive relationship governance to ensure we are making clients happy at a personal level:, • Connect with the primary business sponsor on a weekly basis while in delivery and monthly when not in delivery., • Maintain an up-to-date relationship power map across key stakeholders., • When sponsors change, proactively build relationships with new sponsors., • Identify each client sponsor’s personal win and drive alignment between InvestCloud outcomes and that personal win., • Drive executive governance to keep InvestCloud and the client aligned on the overall relationship:, • Enforce executive governance on a monthly basis (or quarterly if not in delivery)., • Schedule and lead prep sessions, ensure the right stakeholders are in the room from both InvestCloud and the client, and issue meeting minutes with clear actions and owners., • Build long-term trusted advisor relationships within accounts at C‑Suite and E‑Suite levels, consistently positioning InvestCloud as a strategic partner rather than a vendor., • Ensure alignment to business objectives, • Understand the client’s strategic and operational objectives and how they translate into measurable KPIs., • Ensure that InvestCloud solutions and services are continuously aligned to those business objectives and that key KPIs are being met., • Manage closure of open issues, • Maintain a clear view of open issues and risks across your accounts., • Partner with the right internal teams to drive timely closure and communicate status clearly to clients., • Escalate timely and effectively, • Identify when issues require escalation and follow the appropriate amber flag / red flag escalation paths., • Engage senior management and cross-functional stakeholders as needed to resolve critical problems., • Ensure SLAs are in-line, • Monitor SLA performance; recognize when SLAs are at risk or breached., • Escalate through the appropriate internal and external channels and coordinate action plans to restore performance., • Partner on ticket and incident management, • Manage renewals end-to-end, • Own the renewal process, including timing, initiation, and stakeholder alignment., • Manage annual CPI increases, floor and incremental fees, and liability clauses, partnering with Legal as required., • Lead renewal negotiations to create new value for the client while maximizing ARR for InvestCloud., • Manage account receivables, • Ensure clients are paying on time and that account receivables remain current., • Partner with Finance and internal stakeholders to address delinquencies and drive optimal cash flow for InvestCloud., • Monitor and protect platform usage, • Track usage of the current platform and identify risks to adoption or utilization., • Maintain deep understanding of InvestCloud propositions, • Develop and maintain a strong understanding of InvestCloud’s products and value propositions., • Use this knowledge to initiate conversations, uncover pain points, and raise interest in additional capabilities., • Expand InvestCloud’s footprint within accounts, • Grow InvestCloud’s presence both in terms of client relationships (new stakeholders, new lines of business) and product adoption (additional modules, features, and services)., • Maintain and execute against account plans, • Develop, maintain, and execute on a clear account plan for each client, including objectives, risks, white space, and growth strategies., • Identify upsell and cross-sell opportunities, • Continuously identify opportunities to expand services, modules, and solutions within the account., • Collaborate closely with Sales to qualify, shape, and close upsell/cross-sell opportunities., • Maintain white space visibility, • BA/BS degree required; MBA a plus., • 10+ years of financial services experience, preferably within the customer segments of Wealth & Asset Management., • Proven account management experience in a customer-facing environment., • Strong understanding of clients’ business models and workflows, including how they create value and measure success., • Demonstrated selling skills, including the ability to identify, develop, and articulate a complex proposition and perform effective consultative selling., • Strategic thinker with the ability to connect day-to-day activities to long-term business outcomes., • Strong negotiation skills, with experience managing complex commercial conversations. InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), InvestCloud is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions — complemented by a dynamic data warehouse that scales across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity Salary Range: $170,000 – $175,000 Benefits include medical/Rx, dental, vision, disability, and life/AD&D insurance plans, Flexible Savings Account (FSA), Health Savings Account (HSA), Employee Assistance Plan (EAP), health advocacy, voluntary ancillary plans (accident, critical illness, hospital indemnity, legal, identity theft, auto/home, and pet insurance), 401(k) retirement savings plan with company match, and paid time off. #LI-HJ1