Outpatient Administrative Assistant - Eastside Primary Care
23 days ago
Elmira
Job Description MAIN FUNCTION: Performs a variety of medical office support services for Outpatient Services. Primarily responsible for routine office functions, patient intake and registration, preparation of billing forms, scheduling and pre-authorizations. Reports to Practice Manager. DUTIES AND RESPONSIBILITIES: **1. Check-in Position / Billing: • Prepares daily schedule & distributes., • Answers incoming calls courteously and efficiently- routes all medically related calls to appropriate care provider for further action., • Screens new patients to ascertain what provider it would be appropriate for them to see., • Prepares charts for appointment., • Obtains & updates all patient demographic information timely and accurately., • Collects patient co-pays at time of visit., • Maintains accurate accounting of daily cash /receipts and sends timely to billing department., • Prepares billing superbills and tracks daily encounters., • Sorts distributes mail according to office protocol., • Sends out medical release forms and medical history questionnaire to new patients, • Orders office supplies as required. **2. Check-out Position: • Makes all necessary appointments per provider instructions., • Prepares orders for any testing, obtains any needed prior authorizations., • Gives patient any needed instructions as directed by clinical staff or provider., • Documents all follow up appointments. **3. Patient Support: • May be asked by provider(s) to schedule follow-up visit, consultations, referrals and forward any material needed for appointment., • Is responsible to scan into medical record any incoming documentation and forward to appropriate clinical staff in timely fashion according to protocol., • May be asked to obtain prior authorization and have method to track results in a timely fashion., • Notifies patient by phone or mail with any pertinent information as instructed by clinical staff such as appointment changes, forms, letters etc **4. Medical Documentation • Transcribes notes (when applicable) and updates medical records., • Files/scans results according to protocol., • Processes all medical records requests according to protocol., • Other:, • Assists Administrator, provider(s), nurse(s) and other staff with other practice related functions., • Maintains professional behavior and appearance., • Functions with awareness for safety of patients, co-workers and self (i.e. OSHA compliance)., • Completes annual Merit Fair., • Is responsible for attending all annual mandatory educational programs as required by position., • Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health., • It is understood that this list is typical duties for the classification and is not to be considered inclusive of all duties which may be assigned. EDUCATION: High school graduate or equivalent with concentration in secretarial sciences preferred. EXPERIENCE: Minimum three years experience as a Medical Office Assistant preferred. Experience with coding helpful. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: No CPR required. PHYSICAL DEMANDS: • Frequently lifts up to 10 lbs, occasionally lifts up to 20 lbs., • This position requires frequent standing and walking., • Reaching and stooping., • Routine office job., • Requires light physical effort. EXPOSURE: Category III. Tasks that involve no exposure to blood, body fluids, or tissues. ** ADA Essential Job Functions Job Posted by ApplicantPro