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  • Print Production Account Coordinator - 3rd Shift
    interview badgeEntrevistas hoy
    Print Production Account Coordinator - 3rd Shift
    hace 11 horas
    $21 por hora
    Jornada completa
    Hauppauge

    We are a rapidly growing printing company with 300 employees looking to add an onsite Print Production Customer Service Representative to our team at our Hauppauge, NY (Suffolk County, Long Island) location. In addition to having experience in the printing industry and wide-ranging knowledge of offset and digital printing, our ideal candidate will also be customer service driven, hands-on, mature, and professional, as well as have availability to work 5 days a week from 10pm – 6am with flexibility to work more hours and/or days if needed. Essential Duties and Responsibilities: • Submit digital or paper proofs per client or management requests., • Communicate with clients via phone and e-mail to discuss new or repeat print orders; review project specifications and assure all are properly accounted., • Accurately translate and communicate client project requirements to facilitate timely production of product., • Monitor progress of jobs throughout production, confer with clients to keep them informed, i.e., proactively discuss any issues that may arise, solicit additional information needed for current jobs and coordinate all changes., • Record and file all orders/request in an organized manner., • Field client questions and concerns in a polite, friendly, tactful manner; respond to inquiries and resolve complaints promptly, ensure proper actions are taken, and when applicable, advise supervisor and collaborate with colleagues, sales, management, and production., • Additional duties as directed by management. Knowledge, Skills, and Abilities Required: • 4+ years solid Offset and Digital Print experience is needed., • Wide Format, Web Printing & Direct Mail knowledge is a plus., • 3+ years of experience in the printing industry or similar environment preferred., • Ability to work onsite at our Hauppauge location full-time is obligatory., • Strong problem-solving and time management skills with the ability to work effectively cross-functionally a must., • Knowledge of print production processes is vital., • Ability to work under pressure and meet tight deadlines and quickly adapt to changing workloads and priorities is crucial., • Capable of prioritizing and managing multiple tasks and meeting deadlines in a fast-paced, dynamic environment., • Proficient with Microsoft Office Suite or related software., • Exceptional customer service, attention to detail, organization, and follow-up skills are vital., • Good reasoning, sound judgement, and ability to work in a team are essential., • Self-motivated with the ability to work independently with minimal supervision is key., • Must be flexible with time, as business needs dictate work hours outside of normal schedule, i.e., come in earlier, work later, work weekends, etc. We offer a competitive benefits package that includes: • Weekly Pay, • Comprehensive Health Benefits (medical, dental, vision, disability, etc.), • Retirement Savings with a Company match, • Paid Holidays and Paid Time Off (PTO) Join our team today and contribute your skills to a thriving production environment where quality meets efficiency!

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  • Shift Leader
    Shift Leader
    hace 4 días
    $18.5–$24 por hora
    Jornada completa
    Holbrook

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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