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Job Description GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. JOB DESCRIPTION Position Title: Outreach and Engagement Specialist Location: 90-25 161ST Street Jamaica NY 11432 Benefit Classification: Full-Time Benefitted Position Type: FLSA - Non-Exempt About This Role Goodwill Greater New York and Northern New Jersey (GWNYNJ) believe that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities. We are seeking an experienced Outreach and Engagement Specialist who is responsible for providing clerical and customer service support for the PACE program. This team member will greet and provide exceptional customer service to all potential and existing clients and employ a person-centered approach with a focus on quality in a high volume, fast-paced environment. This master juggler will bring a can-do attitude to the team with a solution-oriented focus. If you are looking to join our dedicated team as an Outreach and Engagement Specialist, we want to hear from you! The Awesome Things You’ll Do • Provide a high level of customer service to all potential and incoming clients and stakeholders, • Conduct outbound client outreach (phone, text, email) to support orientation attendance, document submission, appointment reminders, and follow-up on missed or incomplete requirements., • Track and document all client outreach and follow-up activities in program trackers and/or designated data systems to support engagement, compliance, and reporting., • Serve as a first-point follow-up contact for clients requiring reminders related to intake documentation, attendance, or next program steps, escalating issues to Career Navigators or Supervisors as appropriate., • Support program engagement by assisting with re-engagement outreach for clients who have become inactive or difficult to reach, using approved scripts and communication protocols., • Manage metro-cards; covers reception as needed; Monitors/Tracks Attendance and Time; other administrative tasks., • Maintain accurate documentation in the case management system. Activities are subject to change / be added to meet business needs with management approval. Our Must Haves • High School Diploma or equivalent required; must be competent in Microsoft Office suite., • Highly organized and detail-oriented, • Strong verbal and written communication skills, • Strong attention to detail with the ability to maintain accurate administrative and compliance records in a high-volume program environment., • Comfort working within structured protocols, scripts, and escalation procedures, recognizing when issues must be referred to Career Navigators or supervisors., • Working knowledge of Salesforce and being Spanish Bilingual is a plus Special Working Conditions • Position operates in a high-volume, fast-paced workforce development environment serving public-assistance populations., • Requires frequent client-facing interaction, including outbound administrative outreach by phone, text, and email., • May require occasional schedule flexibility to support orientation days, program events, audits, or payroll close-out periods., • Work is primarily onsite, with potential for limited hybrid scheduling based on program needs and supervisory approval. What We Offer • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions, • Transit and commuter benefits You bring the Good in Goodwill We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at . We are happy to assist and ensure you have an equal opportunity to apply.

Job Description Job Title: Reservation Specialist Department: Front Office Reports To: Front Office Manager & Front Office Director FLSA Status: Non-Exempt Position Summary Our commitment to excellent guest service drives everything we do. We are dedicated to hiring outstanding individuals who share our passion for ensuring guests have an exceptional experience while staying with us. The Reservation Specialist is responsible for managing guest reservations and supporting the overall guest experience before arrival, during check-in, and at departure when needed. This position responds to reservation inquiries from guests, travel agents, and referral networks through multiple communication channels, maintains accurate reservation records, and supports front desk operations. The Reservation Specialist works closely with the Front Office and Sales teams to ensure efficient reservation management, excellent guest service, and optimized room revenue. Duties and Responsibilities Duties and responsibilities include the following. Other duties may be assigned. Guest Service • Provide professional, courteous, and attentive guest service at all times., • Respond promptly to guest inquiries via phone, email, and other communication channels., • Provide information regarding hotel services, amenities, room types, local attractions, dining, entertainment, and travel directions., • Promote current hotel promotions, packages, and marketing programs., • Process reservations received via telephone, email, fax, central reservation systems, travel agents, sales offices, and other hotel departments., • Generate, confirm, modify, and cancel reservations as requested., • Maintain accurate reservation records organized by arrival date and guest name., • Prepare and send reservation confirmations and related correspondence., • Monitor room availability and maintain accurate records of occupancy., • Process advance deposits and ensure compliance with hotel credit policies., • Understand and apply hotel policies related to guaranteed reservations and no-shows., • Maintain knowledge of room types, locations, layouts, and available inventory., • Stay informed on current room rates, packages, and promotional offerings., • Determine room rates based on hotel pricing strategies and availability., • Track future room availability and assist with occupancy and revenue forecasts., • Communicate reservation details and updates to the Front Desk team., • Prepare expected arrival lists for Front Office operations., • Assist with pre-registration activities when required., • Maintain awareness of Front Office procedures and assist with reception duties when necessary., • Maintain daily correspondence related to reservations and guest inquiries., • Keep reservation and guest files accurate and organized., • Assist guests with travel arrangements and local recommendations when appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary The Habilitation Specialist (DSP), is responsible for assisting the people we support, while following established treatment plans. QSAC’s Residential program emphasizes the importance of promoting independence through the development of daily living/social skills and integration into the community through recreational outings. You will abide by the Direct Support Professional Code of Ethics at all times. Shift Information: Flexible Schedule - Mornings, Afternoons, Evenings, Overnights - Weekdays and/or Weekends. May be required to assist with overnight outings. Salary Ranges Direct Support Professional $18.00 Provide Safety & Support • Ensure health, safety and welfare of individuals, • Safeguard and respect the confidentiality of the individuals and their families, • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Ability to communicate effectively, • Commitment to company values and adherence to policies, • Uphold the standards set by the National Alliance for Direct Support Professionals (NADSP) Code of Ethics, • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately, • Ability to run, when needed, • High School Diploma or GED preferred, • Experience working with people with intellectual/developmental disabilities, • Putting People First, • Building and Maintaining Positive Relationships, • Demonstrating Professionalism, • Supporting Good Health and Safety Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary – Up to $17.50 an hour, dependent on work experience & valid Driver’s License, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 20+ days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Match, • Paid Training in the field of human services and ABA *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: Please email us at

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Direct Support Professional (DSP), such as a Group Leader or Habilitation Specialist, is responsible for assisting the people we support, while following established treatment plans. QSAC’s Day Habilitation program emphasizes the importance of promoting independence and integration into the community through recreational outings and volunteer training opportunities. You will abide by the Direct Support Professional Code of Ethics at all times. The salary range for this position is $18.00 an hour. Provide Safety & Support • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately Physical Demands • Ability to run, when needed, • NYS Drivers License required, • High School Diploma or GED preferred, • Experience working with people with intellectual/developmental disabilities, • Valid driver’s license and good driving record is highly preferred Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Direct Support Professional (DSP), such as a Habilitation Specialist or Respite Worker, is responsible for assisting the people we support, while following established treatment plans. QSAC’s Community Habilitation (Comm Hab) program emphasizes the importance of promoting independence and integration into the community. Services are provided in the individual’s family’s home and/or in the community. You will abide by the Direct Support Professional Code of Ethics at all times. You will be required to attend periodic meetings and trainings and provide feedback regarding progress. You will also need to be an active team member and give suggestions on strategies to assist the individual in achieving their personal goals. Salary for this position is $17.00 - $18.00 per hour for Community Habilitation and $17.00 - $18.00 an hour for Respite Shift Information: Flexible Schedule - Mornings, Afternoons, Evenings, Overnights - Weekdays and/or Weekends. Work 4 to 20+ hours weekly. Provide Safety & Support • Ensure health, safety and welfare of individuals, • Safeguard and respect the confidentiality of the individuals and their families, • Promote individual’s independence within their homes and community, • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Ability to communicate effectively, • Commitment to company values and adherence to policies, • Uphold the standards set by the National Alliance for Direct Support Professionals (NADSP) Code of Ethics, • Be familiar with fire evacuation and emergency procedures within the home and community environment, • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately, • Ability to run, when needed, • High School Diploma or GED required, • Experience working with people with intellectual/developmental disabilities highly preferred, • Putting People First, • Building and Maintaining Positive Relationships, • Demonstrating Professionalism, • Supporting Good Health and Safety QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Paid Training in the field of human services and ABA, • Opportunities for career advancement *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easy apply: Please forward resumes to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Direct Support Professional (DSP), such as a Habilitation Specialist or Respite Worker, is responsible for assisting the people we support, while following established treatment plans. QSAC’s Community Habilitation (Comm Hab) program emphasizes the importance of promoting independence and integration into the community. Services are provided in the individual’s family’s home and/or in the community. You will abide by the Direct Support Professional Code of Ethics at all times. You will be required to attend periodic meetings and trainings and provide feedback regarding progress. You will also need to be an active team member and give suggestions on strategies to assist the individual in achieving their personal goals. Cases available in Bronx, Manhattan, Queens and Brooklyn Salary for this position is $18.00 Shift Information: Flexible Schedule - Mornings, Afternoons, Evenings, Overnights - Weekdays and/or Weekends. Work 4 to 20+ hours weekly. Provide Safety & Support • Ensure health, safety and welfare of individuals, • Safeguard and respect the confidentiality of the individuals and their families, • Promote individual’s independence within their homes and community, • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Ability to communicate effectively, • Commitment to company values and adherence to policies, • Uphold the standards set by the National Alliance for Direct Support Professionals (NADSP) Code of Ethics, • Be familiar with fire evacuation and emergency procedures within the home and community environment, • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately, • Ability to run, when needed, • High School Diploma or GED required, • Experience working with people with intellectual/developmental disabilities highly preferred, • Putting People First, • Building and Maintaining Positive Relationships, • Demonstrating Professionalism, • Supporting Good Health and Safety QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Paid Training in the field of human services and ABA, • Opportunities for career advancement *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easy apply: Please forward resumes to

Job Description Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary Hourly Rate - $18.00 The Habilitation Specialist (DSP), is responsible for assisting the people we support, while following established treatment plans. QSAC’s Residential program emphasizes the importance of promoting independence through the development of daily living/social skills and integration into the community through recreational outings. You will abide by the Direct Support Professional Code of Ethics at all times. Shift Information: Flexible Schedule - Mornings, Afternoons, Evenings, Overnights - Weekdays and/or Weekends. May be required to assist with overnight outings. Provide Safety & Support • Ensure health, safety and welfare of individuals, • Safeguard and respect the confidentiality of the individuals and their families, • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Ability to communicate effectively, • Commitment to company values and adherence to policies, • Uphold the standards set by the National Alliance for Direct Support Professionals (NADSP) Code of Ethics, • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately, • Ability to run, when needed, • High School Diploma or GED preferred, • Experience working with people with intellectual/developmental disabilities, • Putting People First, • Building and Maintaining Positive Relationships, • Demonstrating Professionalism, • Supporting Good Health and Safety Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Generous Paid Time Off policy (for full time staff), • Medical, Dental and Vision Insurance have very low out of pocket costs (for full time staff), • Group Life Insurance and Long Term Disability (for full time staff), • Flexible Spending Accounts (for full time staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Match, • Opportunities for career advancement, • Competitive salary, • Flexible Spending Accounts (for full time staff) Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To apply: Please send resumes to INDMISC

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for Case Managers for our mental health Residential program, located in Bellerose (Queens County), NY. Salary: $47,320 annually, $26/hr., Full-Time Valid Driver License Required Position Summary The Case Manager coordinates and monitors the assessment, treatment planning and care coordination for each resident on their caseload. The Case Manager serves as an advocate and intermediary for and on behalf of residents’ rights. Case Management staff will work in partnership with our residents to establish goals, find appropriate supports and access independent community housing. Essential Functions • Assist residents in developing the skills, direction and motivation necessary to graduate to more independent housing settings., • Assist residents to develop life skills in the direction of maximum autonomy., • Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services and health care services., • Insure that residents receive periodic medical and dental attention., • Maintain contact with: (1) TSINY Financial Specialist and follow up on related benefit matters, (2) all related treatment providers to insure integrated care between the residential program and other services., • Meet on a regular basis with interdisciplinary team for assessment and information on resident., • Facilitate skill development classes., • Develop person-centered Service Plans., • Work with counselors to monitor the implementation of Service Plan goals and evaluate progress., • Visit hospitalized clients., • Monitor medication., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with, • Disaster Preparedness Plan. Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Habilitation Specialist (DSP), is responsible for assisting the people we support, while following established treatment plans. QSAC’s Residential program emphasizes the importance of promoting independence through the development of daily living/social skills and integration into the community through recreational outings. You will abide by the Direct Support Professional Code of Ethics at all times. The salary range for this position is $18.00 an hour. Provide Safety & Support • Assist the individuals to develop and maintain relationships, • Promote and protect the health, safety and emotional well-being of the individuals, • Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals, • Work in partnership with others to support all individuals to lead self-directed lives, • Implement and adhere to established treatment plans, • Transport individuals in agency vehicles as needed Administrative & Company Policies • Maintain all required certifications, • May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.), • Report problems and concerns to supervisors immediately Physical Demands • Ability to run, when needed, • Ability to safely assist lifting individuals of various weights and 20 lb items Education/Qualifications • High School Diploma or GED preferred, • Experience working with people with intellectual/developmental disabilities, • NYS Valid driver’s license and a good driving record Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary – Dependent on work experience & valid Driver’s License, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to