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Job Description About Us Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Our Mission Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. About the Role The Director of Practice Analytics provides strategic and operational leadership for data-driven practice management and forecasting. This role ensures the effective use of clinical, operational, and financial data to support high-quality, sustainable care delivery. The Director partners closely with clinical, operational, and finance leaders to translate complex data into actionable insights that improve access, optimize performance, and support informed decision-making across the organization. Key Responsibilities: Practice Analytics & Performance Management • Lead the development and oversight of clinical, operational, and provider productivity dashboards, • Analyze key performance metrics, including access, utilization, visit volume, no-show rates, and continuity of care, • Identify trends, disparities, and opportunities to support quality improvement initiatives, • Develop short- and long-term forecasts for volume, staffing, revenue, and service demand, • Partner with leadership to support workforce planning and scheduling optimization, • Model operational impact of new programs, service expansions, and regulatory changes, • Serve as a strategic data partner to clinical and operational leaders, • Provide timely analyses to support decision-making and improve workflows and patient flow, • Evaluate clinical initiatives and operational changes through data tracking and outcomes analysis, • Collaborate with IT/HIT teams to enhance analytics tools and dashboards, • Ensure reporting solutions are user-friendly and aligned with stakeholder needs, • Supervise and mentor analytics staff, fostering an inclusive and collaborative team culture, • Build strong cross-functional partnerships across departments, • Support data literacy among non-technical stakeholders, • Participate in hiring, onboarding, and staff development processes, • Oversee performance management, provide feedback, and promote a positive work environment Work Schedule Callen-Lorde's main site in Chelsea is open Monday through Saturday. This is a full-time exempt position with regular business hours. Occasional evenings and on-call coverage are required. Benefits Salary will be accompanied by an excellent benefits package including an exceptional low-cost medical plan option for you and your family, dental insurance, vision insurance, no-cost life insurance, short- and long-term disability insurance, Flexible Spending Accounts, Tuition Assistance, Commuter Benefits, a generous paid time off plan, and a 403B retirement savings plan. Providers are also eligible to apply for NHSC’s loan forgiveness program. Qualifications • Master’s degree in Public Health, Health Administration, Health Informatics, Data Analytics, Business, or a closely related field., • Clinical background with relevant advanced degree and/or licensure (e.g., MD, DO, NP, PA, RN, LCSW, or equivalent) preferred., • 6+ years of progressive experience in healthcare analytics, practice management, or operational analytics with at least 5 years of supervisory, management, or related leadership experience., • Demonstrated experience with healthcare data analysis, including clinical, operational, and financial datasets., • Strong experience with EHR systems and practice management data; EPIC experience strongly preferred., • Proven ability to develop forecasts, models, and scenarios to support operational and strategic planning., • Advanced analytical skills, including proficiency with SQL, Excel, and at least one data visualization or analytics platform (e.g., Tableau, Power BI)., • Excellent written and verbal communication skills, with the ability to translate complex analyses into clear, actionable insights., • Experience working in a Federally Qualified Health Center (FQHC) or community health setting, preferred., • Familiarity with LGBTQ+ health, HIV care, and health equity–focused performance measurement, preferred., • Experience partnering with finance teams on budgeting and revenue forecasting, preferred., • Experience supervising or mentoring analytics staff, preferred. Desired Characteristics • Demonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols., • Commitment to continuous learning and professional development., • Commitment to community-based healthcare, understanding its vital role in promoting health equity and improving population health outcomes., • Commitment to the mission of Callen-Lorde.Company DescriptionAbout Us: Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Our Mission: Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.About Us: Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.\r\n\r\n\r\nOur Mission: Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

Job Description Operations Manager — Residential Cleaning Franchise (NYC HQ) Brooklyn, NY (In-Person, 5 Days/Week) | $100,000–$120,000 + Performance Bonus About the Role We’re an established residential cleaning company headquartered in Brooklyn, with 40+ franchise locations across the U.S., 150+ field staff in NYC, a 15–20 person corporate office team, and 12+ virtual assistants supporting operations from the Dominican Republic and Jamaica. We’re hiring an Operations Manager to run our Brooklyn HQ day-to-day and act as the owner’s right hand. This is not a sit-back management role. This is a hands-on leadership position for someone who takes ownership, thrives in fast-paced environments, has a sharp eye for detail, and is comfortable being directly involved in the day-to-day execution of the business. If you prefer structured corporate environments, need constant direction, or want to sit in meetings all day — this is not the role for you. What You’ll Own Team Leadership & Accountability * Recruit, train, coach, and manage the office, sales, and support teams * Set clear performance expectations and hold the team accountable * Conduct structured performance reviews, ongoing 1:1s, and disciplinary conversations when needed * Build a culture of urgency, ownership, and attention to detail Customer Experience & Relationship Building * Personally handle escalated client issues and service failures with care and precision * Build and maintain strong relationships with high-value clients, property managers, and recurring customers * Take full ownership of resolving problems and restoring client trust * Ensure consistent, high-quality service delivery across every touchpoint — every detail matters in this business Remote Team Management * Directly manage and coach a team of 12+ virtual assistants based in the Dominican Republic and Jamaica * Set clear expectations, monitor productivity, and ensure consistent performance across time zones * Build trust and accountability with team members you’ll lead remotely Sales Team Coaching & Revenue Performance * Directly coach our intake/sales team on conversion rates, call quality, and pipeline management * Be accountable for key metrics including booking rate, conversion, retention, and recurring revenue * This is a coaching role — you’re not selling personally, you’re developing others to hit their numbers * Identify gaps in performance and take action immediately HR & Team Oversight * Partner with HR on hiring, onboarding, and performance management * Handle escalated employee matters professionally and decisively * Maintain structure, discipline, and accountability across the team What Success Looks Like Your First 30 Days: * Shadow daily operations, sit in on calls, meet every team member and key franchisee * Identify the top 3 operational fixes you’d make and bring them to the owner * Begin running daily team standups By Day 90: * Owning all escalated client issues * Conducting performance reviews and 1:1s with the office team * Reporting daily on key KPIs * The owner stepping back from day-to-day issues By 6 Months: * The office runs smoothly without daily owner involvement * Team performance shows measurable improvement across conversion, booking rate, and retention * Clear structure, accountability, and communication established throughout * Recurring revenue and overall performance show measurable growth Who You Are * 5+ years managing operations in a service-based business (cleaning, home services, facilities, multi-location service operations, or similar) * Direct people management experience required: you’ve personally hired, conducted performance reviews, coached underperformers, run PIPs, and made termination decisions. This role requires day-one management capability, not management aspiration. * Experience managing remote staff or virtual assistants strongly preferred * Sales team coaching experience strongly preferred — you’ve personally coached a team to a conversion or revenue metric * Exceptional attention to detail — you catch the things others miss, and you hold your team to the same standard * A hands-on operator — you lead from the front and are not afraid to jump in when needed * Strong communicator — firm, clear, and respected by your team * Decisive problem solver — you take action without waiting to be told * Comfortable being accountable for results, not just tasks * Tech-savvy with CRM, scheduling, and reporting tools * Spanish bilingual strongly preferred (not required) On any given Saturday night, you might field an urgent message from a cleaner or customer and resolve it personally. If that sounds like a burden, this isn’t the role. What We Offer * $100,000–$120,000 base salary (based on experience) * Performance bonuses tied directly to revenue growth, team performance, and retention * Paid time off and holiday pay * IRA with company match * Supplemental insurance options (Aflac) * Direct partnership with a hands-on owner who values execution and results * A stable, established business where you can truly grow and make an impact To Apply Send your resume plus a brief note answering these two questions: * Why this role, and why now? What about a multi-location residential cleaning franchise specifically interests you? * What’s the largest team you’ve directly managed (people who reported to you), and what’s your approach to holding a team accountable? Applications without thoughtful responses to both questions will not be reviewed. Job Type: Full-time Location: Brooklyn, NY 11206 (In-Person, 5 Days/Week Required) Experience: 5+ years in operations management with direct people management responsibility (required) Language: English required, Spanish strongly preferred

About the Role COSCO SHIPPING Lines (North America) is seeking a proactive and detail-oriented professional to join our Supply Chain (Drayage-focused) Procurement & Carrier Management team. This role is responsible for sourcing, onboarding, and managing carrier/vendor relationships to support our growing drayage and supply chain operations. You will work closely with Pricing, Operations, Control Tower, and corporate teams to build and maintain a reliable, competitive, and compliant carrier network. Key Responsibilities • Source, identify, and onboard new carriers and supply chain vendors, • Partner with Pricing, Operations, Control Tower, and corporate teams to ensure seamless onboarding, rate setup, and compliance, • Build and maintain a diversified, high-performing carrier network across key markets, • Evaluate carrier performance across service reliability, cost, capacity, and compliance, • Conduct regular vendor performance reviews and business reviews, • Support rate benchmarking and procurement strategy aligned with market conditions, • Negotiate carrier agreements, contracts, and rate structures, • Ensure all vendors meet insurance, compliance, and contractual requirements, • Maintain accurate system records and support data-driven decision-making Qualifications • 2–5 years of experience in logistics, procurement, drayage, or supply chain vendor management, • Strong understanding of drayage operations, carrier landscape, and market dynamics, • Experience in vendor sourcing, onboarding, and performance evaluation, • Strong negotiation, analytical, and problem-solving skills, • Excellent communication and relationship management abilities, • Detail-oriented with strong organizational skills, • Comprehensive health coverage – medical, dental, and vision, • Flexible Spending Accounts (FSA) – for healthcare and dependent care expenses, • Commuter benefits – support for mass transit and parking, • 401(k) retirement plan – with a 100% company match up to 6%, • Generous Paid Time Off (PTO), • Annual Discretionary Bonus – based on individual and company performance, • Company-paid life insurance – with optional additional coverage, • Fully covered short-term and long-term disability insurance, • Employee Assistance Program (EAP) – confidential personal and work-life support

About The KRE Group The KRE Group is a leading real estate investment and management company with a strong presence across New York, New Jersey, and Pennsylvania. Known for developing and operating high-quality residential and commercial properties, KRE is committed to delivering exceptional living experiences and long-term asset value. About the Role KRE is seeking an experienced and driven Associate Area Manager to support operations at Journal Squared, a flagship 1840-unit, multi-tower residential community in Jersey City. This role serves as the second-in-command to the Area Manager and plays a key leadership role in overseeing daily operations, driving financial performance, developing teams, and ensuring an exceptional resident experience across one of KRE’s most high-profile assets. This is a high-impact opportunity for a strong operator who thrives in complex, fast-paced environments and is ready to step into elevated leadership responsibility. What You’ll Do: Operational Leadership • Support oversight of daily operations across a large-scale, multi-tower residential community, • Serve as a senior point of contact for on-site teams, residents, and vendors, • Ensure consistent execution of company policies, procedures, and service standards, • Identify and implement process improvements to drive efficiency and accountability, • Oversee compliance with city and state regulations (inspections, registrations, certifications), • Support preventative maintenance programs to protect asset performance Team Leadership & Development • Partner with leadership to support, mentor, and develop on-site teams, • Reinforce performance expectations and service standards across departments, • Assist with hiring, onboarding, coaching, and performance management, • Support leadership development of mid-level managers across a ~65-person team Financial & Performance Management • Assist with annual budgeting, forecasting, and expense management, • Analyze property financials, including P&Ls, variances, and KPIs, • Identify opportunities to improve NOI through operational and financial efficiencies, • Oversee key financial controls such as collections, invoice approvals, and payroll review Leasing Partnership & Resident Experience • Partner with leasing teams to ensure smooth move-ins, unit readiness, and resident onboarding, • Support occupancy, retention, and renewal strategies through strong operational execution, • Assist with resolving escalated resident concerns and maintaining service standards Cross-Functional Coordination • Collaborate with maintenance, leasing, and corporate teams to ensure operational alignment, • Support capital projects (CAPEX), vendor management, and major initiatives, • Oversee programs including amenities, parking, events, and common area standards, • Assist with implementation of systems, SOPs, and operational tools (Yardi, etc.) What We’re Looking For • 5+ years of progressive experience in residential property management; high-rise and large-scale asset experience strongly preferred., • Demonstrated leadership experience supporting teams within complex, multi-department operations., • Strong financial acumen with experience reviewing budgets, P&Ls, and performance metrics., • Process-oriented mindset with the ability to identify gaps and implement improvements., • Excellent communication, organization, and problem-solving skills., • Proficiency in property management systems (Yardi preferred)., • Proficiency in Microsoft Office, including Excel. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position requires the ability to sit for prolonged periods, work on a computer, conduct property site visits throughout NJ, walk property grounds, climb stairs, navigate construction areas, and occasionally lift and/or move up to 20 pounds. Work Environment This role is primarily based in a professional office environment in Jersey City, NJ, with regular on-site property engagement. Occasional evening or weekend availability may be required based on operational needs. Is This You? If you thrive in a fast-paced, high-volume environment where no two days look the same—and you enjoy balancing operations, people leadership, and problem-solving—you’ll enjoy this role. If you’re someone who: • enjoys overseeing daily operations across a large, complex property, • is energized by leading and developing teams while holding high standards, • likes digging into financials, identifying gaps, and improving performance, • can shift between resident concerns, team support, and operational priorities with ease Why Join KRE? • Work on one of the most prominent residential assets in the region, • High visibility with senior leadership and ownership, • Opportunity to grow into senior operational leadership roles The KRE Group conducts background checks and MVR checks (if applicable) as a condition of employment. The KRE Group is an Equal Opportunity Employer (EOE), including disability/veteran

Job Description About the company: Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset. About the role: As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience. They will support the Store Manager in achieving store metrics and deliverables. The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle. What you’ll do: • Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own lives, • Support training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products, • Inspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and values, • Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions, • Deliver results while putting the customer first and applying an omni-channel mindset, • Address customer feedback and concerns striving to satisfy customer needs, • Partner with Store Manager on strategies for achieving store performance targets, • Partner with Store Manager on scheduling and payroll usage, • Exemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards, • Exemplify and uphold a neat and organized stockroom in accordance with Rhone’s organizational standards, • Exemplify and uphold operational standards including shipping and receiving in accordance with Company standards, • Understand and adhere to people safety policies and procedures to maintain a safe work environment., • Open and close the store in accordance with the opening and closing checklists., • Support diversity, encourage dialogue, and welcome diverse points of view What you’ll bring: • Proven experience in leadership and team development, • 3+ years of retail leadership experience or equivalent consumer facing experience, • Strong interpersonal communication and customer service skills, • Strong organizational, time management and multitasking skills, • A positive attitude and an upbeat personality, • The ability to utilize technology effectively and engage with customers and your team to meet goals, • The willingness to learn, be open to feedback and takes action as required, • Ability to learn procedural knowledge acquired through on-the-job training, • Ability to handle customer interactions and potential issues/concerns courteously and professionally, • Ability and desire to work in a tight-knit team environment Job Requirements: • Willing to work a flexible schedule including evenings, weekends, and holidays, • Available to work up to 40 hours/5 days a week, • Must adhere to scheduled shifts with punctuality, • Ability to lift 25 pounds, • Comfortable climbing ladders, moving around regularly, and standing for extended periods, • Must be legally authorized to work in the United States, • Must be 18 years of age or older What you’ll get: • Company Health Benefits, • Generous clothing discount and quarterly clothing allowance, • Paid Time Off plan, • Bonus Incentive Program, • 7 Company Holidays annually, • 401(k) plan with Company matching Other details: • Primary location: Flatiron - New York City, NY, • Reports to: Store Manager, • The pay range for this position is $26 - $33 per hour Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

About Astral Weeks Development Astral Weeks Development is a privately held real estate development and management company founded in 2001, focused on uniquely positioned assets within dynamic urban neighborhoods. The firm develops and invests in residential, commercial, hospitality, student housing, and mixed-use projects, with a particular emphasis on design-driven development and long-term value creation. As an owner, operator, and manager of its properties, Astral Weeks oversees projects from acquisition and design through construction, leasing, sales and asset management. Position Overview Astral Weeks Development is seeking a Construction Project Manager with 7–10 years of experience managing ground-up multifamily design and construction, ideally within luxury residential development. This individual will oversee projects from pre-development through completion, ensuring delivery on schedule, within budget, and to the highest quality standards. Key Responsibilities • Manage the full lifecycle of ground-up development and construction projects from pre-construction through completion and close-out., • Coordinate with architects, engineers, consultants, contractors, and ownership to achieve project objectives., • Maintain a strong focus on design integrity and construction quality. Preconstruction o Assist the development team in managing consultant onboarding, design process, public agency approvals, contractor bid and award process o Request and evaluate proposals from project consultants and vendors o Build out and regularly update project schedules o Work with project team to identify and evaluate potential cost savings and value engineering opportunities throughout the process o Manage preconstruction logistics (site surveys, pre con surveys, monitoring and site safety plan preparation, contractor mobilization, demolition oversight, etc.) Construction o Track construction progress and proactively address schedule and budget issues as they arise. o Conduct regular site visits and maintain communication with general contractors and consultant team, ensuring adherence to the project documents and quickly troubleshooting onsite issues as they arise. o Manage submittal, shop drawing and RFI process ensuring communication is flowing through the entire project team. o Assist with project budgeting, cost tracking, and payment applications, as well as evaluation of change orders and tracking of exposure against project contingency. o Regularly monitor TCO/C of O progress including inspections and signoffs and interface with project expediter and project team to achieve timing objectives. Closeout o Manage punch list process in conjunction with GC, architect and buyers o Monitor and manage final C of O progress and interface with project expediter and project team to achieve timing objectives o Work with development team on final closeout of requisitions and final warranties, O&M and project documentation Qualifications o 7–10 years of experience in construction project management or development project management. o Proven experience managing ground-up multifamily projects, preferably luxury residential. o Experience running projects from inception through completion. o Strong understanding of construction methods, materials, and sequencing. o Strong understanding of NYC DOB and public agency approvals, inspections and signoffs. o Ability to review construction drawings, specifications, and budgets. o Excellent organizational, communication, and problem-solving skills. o Strong attention to detail and commitment to delivering high-quality projects. o Experience working in the New York City construction environment is required. Compensation o Base Salary: $175,000-215,000 commensurate with experience o Performance based bonus o Healthcare benefits available

Job Description WE ARE CURRENTLY HIRING AN ASSISTANT STORE MANAGER FOR OUR SOHO LOCATION OBJECTIVE OF THE POSITION The Assistant Store Manager is responsible for leading the store team in close partnership with the Store Manager to ensure that all of the objectives set forth by the company are achieved. The Assistant Store Manager is primarily responsible for ensuring customer service excellence, client development, adherence to visual merchandising standards, and operational standards. In tandem with the Store Manager, the Assistant Store Manager is also responsible for recruitment of staff, coaching and counseling, and training and development of the store staff. In the absence of the Store Manager, the Assistant Store Manager is charged with overseeing all aspects of the store and staff, and is the most senior presence in the store. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Leadership: • Set the example for exceptional customer service and store standards, • Conduct him/herself as James Perse brand ambassador, • Partner with the Store Manager in driving and motivating the team to achieve and exceed sales goals and store KPIs, • Consistently represent and reinforce company standards and policies, and hold staff accountable in partnership with Store Manager and Human Resources, • Ensure that the store team is fluent in product knowledge, company history, brand values and that brand messaging is consistent, • Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Store Manager, • Local market knowledge of clientele base and brand competitors, • Awareness of business trends that relate to the success of the store, • Ensure that the store staff is well-versed in market knowledge, competitors, business trends, etc., • Suggest and pursue appropriate partnerships in the local community in conjunction with Store Manager and Regional Director of Stores, • Coach and guide the store staff to achieve and exceed individual sales goal and company KPIs (UPT, ADT, etc.), • Consistently ensure customers are the number one store priority, • Assist, coach and guide sales associates in suggesting additional merchandise to clients, through styling and product knowledge, • Ensure that the sales team incorporates the James Perse lifestyle into the selling ceremony, • Proactively network and teach the sales team to consistently build and develop client base, • Ensure that the store staff consistently prioritizes the customer’s experience in the store, • Lead the clienteling activities within the store, and regularly measure success and opportunity, • Ensure that all clients are attended to in the fitting rooms, that correct sizes are located, and that the POS sales execution is seamless and accurate, • Consistently elevate the level of customer service inside the store to set the James Perse brand apart from its competitors, • Lead, guide, and support the staff in creatively individualizing the customer experience, • Ensure all aspects of the business are managed and maintained in the absence of the Store Manager, • Conduct store meetings (i.e. morning meetings) in partnership with the Store Manager, • Ensure that all staff members adhere to the wardrobe standards for the current season, • Ensure that the staff’s floor presence appropriately represents the James Perse brand, • Assist the Store Manager in recruitment efforts to source exceptional talent for the James Perse brand, • Assist the Store Manager in the onboarding of new staff members and on-going training of existing staff members, • Assist the Store Manager in ensuring retention of top talent and succession planning, • Assist the Store Manager in clearly articulating the company’s expectations to the staff, • Assist the Store Manager in follow-up and monitoring of store staff in the achievement of goals, • Assist the Store Manager in holding the staff accountable through coaching and counseling, • Open and close the store and conduct all opening and closing procedures, • Ensure the staff’s adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house, • Lead by example and ensure Visual Merchandising standards are consistently upheld, • Process merchandise movements (transfer, charge sends, etc.) for the store staff, • Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stock, • Ensure maximum product is available on the floor, and it is sized, folded, and presented in accordance with company standards, • Complete all required daily and weekly reporting as requested by Corporate in partnership with the Store Manager, • Process and manage timekeeping for the store staff in partnership with the Store Manager, • Partners with the Stock team and the Store Manager on all cycle counts and inventory counts, ensure staff participation Special Skills: • Must have strong computer skills (MS Office), • Must have Teamwork, or similar retail system, skills, • Foreign language skills a plus, • Ideally has a cultivated and established clientele following, • High School Graduate or Equivalent required Core competencies required for Assistant Store Manager: • Ability to Multi-Task, • Building Effective Teams, • Business Acumen, • Conflict Management, • Creativity and Innovation Management, • Customer Focus, • Dealing with Ambiguity, • Decision Quality, • Developing Direct Reports and Others, • Directing Others, • Drive for Results, • Hiring and Staffing, • Integrity and Trust, • Managerial Courage, • Managing and Measuring Work, • Motivating Others, • Organizational Agility, • Priority Setting/Time Management, • Problem Solving & Process Management This position pays $80k annual base salary. Since the late 1990's, James Perse has defined Southern California style. Our collections for men, women and home - which have become synonymous with sophistication, detail and quality - are sold in over 70 James Perse boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: We appreciate your interest in our company and look forward to hearing from you. Powered by JazzHR QxSkMSTUIP

Job Description For onboarding, download the Haptickk app on the App Store or visit us at Haptickk.com This is not a job posting. It is for independent home service professionals in New York City who are already running their own work, or who are ready to, and want a platform that makes it easier. Haptickk started with a simple question: why is it still so hard to get everyday things done and find someone you can trust to help? Life keeps getting busier, but services are scattered, pricing is unclear, and both customers and independent providers end up doing too much guesswork. We built Haptickk to fix that. It is a platform where people can find a provider they can count on and come back to, and where providers can grow a business on fair terms. If you are an independent HVAC Tech in New York City, here is how it works: • You keep 92% of each completed booking. Haptickk takes 8% to keep the platform running., • There is no monthly fee to start. You set your prices, your schedule, and your services., • Your bookings build a reputation that belongs to you. Your clients can find you again directly., • Discovery is built around real reviews, referrals, and local demand, not just algorithms. Haptickk does not assign jobs, set your rates, or tell you when to work. You are running your own business. We are the infrastructure that makes it easier to do that. When you bring in other skilled professionals you trust, and they build their business on Haptickk, you earn rewards on every completed booking they make. Those rewards are paid by Haptickk at no cost to the providers you refer, for as long as they work on the platform, subject to Haptickk Infinity Program Terms. Haptickk does not onboard providers through this listing and is not an employer. To get started: 1. Go to haptickk.com and read how it works., 2. Download the Haptickk app from the App Store or Google Play., 3. Complete provider onboarding in the app. Verification, services, and payouts all live there. This is not an offer of employment and does not guarantee any income or earnings. Haptickk is a platform for people who choose to work for themselves.

Work schedule: 5 days in-office Responsible for all administrative duties for the human resources department, which includes maintaining employee records, onsite file cabinets and office organization, assisting with generating documents for staff when needed, coordinating various onsite activities and events and providing administrative support to the CHRO. Works closely with all members of the HR team to support these activities. Includes but is not limited to: • Support to CHRO, • Answer phone calls, schedule meetings when asked and coordinate details such as varied availability, catering needs, guest registration, conference rooms, and video connectivity if applicable. Awareness to interrupt CHRO when needed for priority inquiries from C suite and business leaders., • Travel and restaurant arrangements, • Submits reimbursement requests, • Following approval, provide signature of CHRO on legal documents, secondment agreements, etc., • Enter HR staff time off into calendar, • Ensure HR staff birthdays are in calendar, • Ad hoc administrative tasks, • Administrative Support for HR Department, • Procurement of items needed for staff members (e.g., bereavement flowers, baby gifts, etc.), • Advise HR staff as needed on travel arrangements, • Ensures the HR area is tidy and clutter free at all times, • Maintains employees' records; works to ensure proper on-site storage of records, when required as well as overseeing the scanning and storing of digital versions of all documents., • Responsible for consistent organization of all on site file cabinets and storage spaces, • HR Candidate arrangements – for candidates that come onsite to interview, make arrangements with departments, building registration, etc., • Responsible for posting notices on-site in HR department, periodically reviewing and removing outdated notices, • Maintains department office supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies., • Maintains seating chart for HR department in iOffice, • Update various administrative forms needed for the department as needed, • Facilitates the onboarding and proper day 1 setup of HR hires, ensuring setup with systems, equipment seating Skills: • Event Coordination Support, • Acts as an on-site event coordinator by facilitating day-of setup for events where support is needed (e.g. take your child to work, department lunches, etc.). This includes coordination of food orders, delivery, room reservations, ensuring day-of coordination and setup with facilities and IT teams and whatever else is required to ensure smooth events., • Invoice Processing and Support, • Process invoices and Purchase Orders for CHRO, DEI and COO team, maintains tracking spreadsheet, • Manages the legal invoice process for HR department, ensures matters are submitted, routed appropriately and chases individuals who are pending approval., • Coordinate onboarding of new vendors and tracking of payments. Manage and reconcile P-card transactions, • DEI Activities, • Assist to onboard new vendors and track payments. Manage and reconcile P-card transactions with Genesys Works Intern., • Following approval, broadcast branded ERG and DEI emails, • Ad hoc maintain ERG membership directories and registrations, • Assist with the maintenance of the DEI and ERG intranet pages, • Assist with ERG and DEI calendar invites for the DEI team, • Assist with the tracking of ERG participation in events, • Assist with event planning logistics as needed, such as room reservations, submit AV and digital and print requests, direct food and beverage orders and deliveries

Our client is seeking an executive assistant for the Hedge Fund Solutions Group, who provides high-level administrative support to a large team of investment professionals across the New York and West Conshohocken offices. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced financial services environment. Key Responsibilities: Administrative & Calendar Management • Manage complex and high-volume calendars, including scheduling and prioritizing meetings, • Coordinate extensive meeting logistics across multiple stakeholders and time zones, • Review and prioritize incoming emails, taking appropriate action when necessary, • Provide phone coverage, route calls, and take detailed messages Travel & Expense Management: • Coordinate domestic and international travel arrangements, including flights, hotels, visas, and ground transportation, • Plan detailed travel logistics, accounting for timing between meetings and locations, • Submit, track, and manage expense reports through SAP Concur to ensure timely processing, • Maintain knowledge of firm policies related to travel, expenses, and approvals Meeting & Event Coordination: • Organize on-site and off-site meetings, conferences, and events, • Coordinate client meetings, including room bookings, catering, and day-of logistics, • Prepare agendas and ensure smooth execution of all scheduled events Operations & Administrative Support: • Process vendor payments through internal systems (e.g., Smaart), • Obtain approvals for firm-related expenses via MSMER system, • Maintain and organize documentation, ensuring accuracy and confidentiality, • Assist with onboarding and offboarding of employees (permanent, temporary, and interns), • Facilitate execution of legal documents requiring officer signatures Team & Project Support: • Provide backup support for other administrative team members as needed, • Manage and complete ad hoc projects and special assignments, • Maintain strict confidentiality of sensitive firm, employee, and client information Qualifications: • Bachelor’s degree required, • Prior executive-level administrative experience required, • Experience within financial services preferred, • Strong proficiency in Microsoft Office Suite, • Excellent written, verbal, and interpersonal communication skills, • Highly organized with strong attention to detail and ability to multitask, • Proactive, flexible, and able to take initiative in a fast-paced environment, • Ability to quickly learn new systems and processes, • Strong judgment and professionalism when interacting with internal and external stakeholders

Executive Assistant/Office Manager wanted for an alternative investment fund in Midtown. The EA will provide administrative support to a team of Investment professionals, as well as help manage some of the day-to-day office operations including but not limited to facilities management, overseeing office supplies and equipment, vendor management/negotiations; onboarding new staff, event planning for corporate events and more! This is an exciting opportunity to build upon the role and create new processes and systems where growth is encouraged! The ideal candidate will have at least 5+ years relevant experience in managing a small-to-medium size professional office. Strong leadership qualities, excellent communication and organizational skills are a must! The ideal candidate will be self-motivated and resourceful with the proven ability to multi-task and operate successfully under tight deadlines and time pressures. Strong MS Office experience is required. Qualifications • Bachelor's degree, • Proficient in Microsoft Office suite, • Experience in managing multiple priorities, administrative coordination, and logistics, • Well-organized, detail-oriented, ability to multi-task with great follow-up skills, • Strong written and verbal communication skills, • In office M-F (Summer Fridays)

About Cassidy Cassidy is an innovative no-code platform enabling businesses to create custom AI assistants that automate complex workflows. Our mission is to make AI accessible, powerful, and practical for every business user. We’re looking for a motivated and analytically minded AI Solutions Consultant to join our growing team. You’ll play a critical role in helping customers succeed on Cassidy by guiding them through implementations, modeling solutions, and troubleshooting complex workflows. This is a unique opportunity to combine technical problem-solving with customer-facing work, while shaping the future of AI adoption at a fast-growing company. About the Role As a Technical AI Solutions Consultant, you’ll become an expert on Cassidy’s platform, customers, and use cases. You'll act as a trusted advisor, diagnosing issues, designing workflows, and enabling customers to unlock the full potential of AI. You’ll collaborate closely with Go-to-Market, Product, and Engineering teams to surface insights from customer engagements and influence product direction. This role is ideal for someone with a consulting, technical pre-sales, customer success/implementation, or customer-facing software engineering background who enjoys solving problems in real-time with clients and wants to grow at the intersection of AI, SaaS, and customer success. Responsibilities • Master Cassidy’s Platform: Develop deep expertise in our capabilities, use cases, and best practices., • Partner with Customers: Lead technical discovery, troubleshoot workflows, and guide customers through design and implementation., • Drive Enablement: Build sample workflows and AI assistants to demonstrate concepts; educate customers so they can scale independently., • Influence Product: Identify patterns in customer challenges, propose feature enhancements, and act as the customer’s voice within Cassidy., • Collaborate Cross-Functionally: Work with Sales, Product, Engineering, and Customer Success to deliver seamless customer experiences. Who You Are • 2-6 years of experience in one or more of the following: Software engineering with direct customer-facing exposure (e.g., supporting integrations, APIs, or technical onboarding), Management or technology consulting (process optimization, systems integration, or digital transformation), technical pre-sales or sales engineering at a SaaS company, implementation or technical success for a SaaS platform, • Strong analytical and problem-solving skills with the ability to diagnose issues quickly and design scalable solutions., • Excellent communicator who can distill technical concepts for both technical and business stakeholders., • Passion for AI, automation, and empowering customers with new technology., • Thrive in a fast-paced, high-growth environment where ambiguity is the norm., • Based in NYC (this is an in-person role)., • Must have work authorization in the US (no visa sponsorship available). Benefits • Competitive pay and significant equity in a well-capitalized company, • Unlimited PTO, • Medical and dental insurance, • High-transparency, high-autonomy team environment, • Opportunity for rapid career growth as Cassidy continues to scale

📌 Job Title: Data Entry Clerk (Remote) 🏢 Company: Pinterest (US) 💵 Pay: $64.00/hr – $74.00/hr 🎓 Experience: No Experience Required 🇺🇸 Eligibility: U.S. Citizens Only 🧑‍💻 Work Type: Full-Time | 100% Remote 🌟 About the Role Pinterest is currently hiring a Remote Data Entry Clerk to support internal teams by maintaining accurate records and managing digital data. This entry-level position is perfect for individuals looking to start a career in administrative or data management roles while working from home. No prior experience is required, and full training will be provided. 🛠️ Key Responsibilities Enter, update, and maintain company data in internal systems Verify and review information for accuracy and completeness Organize and maintain digital records and documentation Assist in preparing reports and spreadsheets Respond to internal requests related to data updates Maintain confidentiality of company information Meet daily productivity and quality standards 🎯 Qualifications Must be a U.S. citizen No previous experience required (training provided) Basic computer and typing skills Strong attention to detail and accuracy Good communication and organizational abilities Ability to work independently in a remote environment Reliable internet connection and dedicated workspace ✨ Benefits Competitive pay ($64.00 – $74.00 per hour) Fully remote work-from-home opportunity Paid training and onboarding Opportunities for career growth within Pinterest Supportive and collaborative work culture

Company Description PermCap Investment Office is a $4.0 billion multi-family office and endowment manager founded in 2011. The firm serves families, institutions, and faith-based organizations with a long-term investment approach. PermCap employs 15 full-time professionals with offices in New York City and Charleston, South Carolina. Our work includes supporting a diverse range of clients, including organizations whose missions are rooted in values-based and faith-informed objectives. Role Description This is a full-time, on-site role located at our New York, NY office for an Executive Assistant / Office Manager. The role involves providing executive administrative support, managing calendars, organizing meetings, preparing expense reports, and facilitating day-to-day office operations. The position also includes supporting executives with effective communication and ensuring efficient administrative assistance to promote an organized and professional work environment. The position requires exceptional organization, discretion, and responsiveness. The ideal candidate is proactive, detail-oriented, and able to manage multiple priorities in a fast-paced professional environment. Key Responsibilities: Executive Administrative Support · Provide high-level executive support to firm partners, including managing complex calendars, scheduling, and communications across multiple priorities and time zones · Coordinate domestic and international travel, including flights, accommodations, itineraries, and last-minute changes · Handle sensitive information and executive communications with a high degree of speed, discretion and professionalism Office Management & Operations · Serve as primary point of contact for day-to-day NYC office operations · Oversee vendor relationships, including sourcing, onboarding, relationship management, issue resolution, and billing · Ensure a well-run, welcoming, and efficient office environment for team members and visitors · Coordinate office logistics, supplies, and facilities needs Client & Stakeholder Support · Assist with logistics and coordination related to meetings, events, and engagements involving institutional, nonprofit, and faith-based organizations · Engage respectfully and professionally with a diverse set of clients and partners, including those with faith-based missions Qualifications · 10+ years of experience supporting senior executives in a fast-paced professional environment (finance, investment, professional services, or similar preferred) · Demonstrated ability to manage complex calendars, scheduling, and travel logistics for a stakeholder · Experience overseeing office operations and vendor management · Strong organizational skills with the ability to manage competing priorities and adapt quickly · Excellent written and verbal communication skills · High degree of discretion and sound judgment · Comfort working with organizations that have mission-driven or values-based objectives · Notary Public certification preferred, or willingness to obtain certification upon hire

Our client is a premier Trading/Investment firm seeking to add to their University Recruiting Team. This firm values campus recruiting as a pillar of their talent pipeline and this a highly respected area of the business. This role requires experience in recruiting Trading/Fixed Income/Equities and Currency Products. Campus Recruiting Coordinator must be passionate about Campus Recruiting & Internship Programs with proven ability to foster strong partnerships with top academic leaders. Responsibilities • Understand the best sources for student talent, • Planning and hosting on-campus events, • Launch campus branding initiatives by planning and executing targeted marketing campaigns, • Develop relationships with top student talent through a variety of engagement methods, • Evaluate applicants, • Manage the full-life cycle recruiting efforts of our campus hires: from initial outreach through to the hiring and onboarding process., • Tracked and reported on campus recruiting results/data metrics to identify areas for process and performance improvements., • Manage relationships with universities and partner organizations to build brand awareness and gain access to talent, • Plan and execute engagements to support branding and drive interest in the firm, • Own summer internship program and development Qualifications • Bachelor's degree, • 2+ years' of experience working in campus recruiting, • Knowledge of principles and practices of personnel administration and applicable federal and state laws., • Effective oral and written communication skills and ability to listen effectively., • Intermediate to advanced skills in Microsoft Outlook, Word, Excel, Power Point., • Ability to manage priorities and workflow., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Temporary HR Generalist Location: Midtown, NY (Hybrid) Pay Rate: $20–$25/hr A growing real estate management company is seeking a Temporary HR Generalist to support its HR team during a period of rapid expansion. The company is onboarding several new properties and adding 130+ union employees, creating an immediate need for additional HR support. Schedule: • Monday–Thursday onsite in Manhattan, • Friday remote, • 9am–6pm Responsibilities: • Support onboarding and HR administration, • Prepare offer letters and maintain employee records, • Assist with full-cycle recruiting for high-volume maintenance roles, • Conduct phone screens and coordinate interviews, • Manage multiple open requisitions in a fast-paced environment Qualifications: • 1+ year of HR and/or office experience, • Strong organizational and communication skills, • Ability to multitask in a high-volume setting, • Recruiting experience is a plus Additional Details: • Contract role with strong potential to extend, • HR team of 4 supporting 650+ employees, • Interview process: One Zoom interview with HR leadership, • Immediate start preferred For a quicker response, please send your resume to

Seven24Collective Private Members Club at Gansevoort Hotel – New York, NY Seven24Collective, the private members club within the iconic Gansevoort Hotel, is seeking a dynamic and results-driven Membership Sales Manager to lead membership growth and revenue strategy. This is a unique opportunity to join an elevated hospitality environment where luxury, community, and culture intersect. The Sales Manager will play a critical leadership role in expanding our curated membership base, cultivating high-value relationships, and driving strategic growth initiatives aligned with the vision of Seven24Collective. About the Role The Sales Manager is responsible for developing and executing a comprehensive membership sales strategy that drives enrollment, revenue growth, and long-term member engagement. This individual will serve as a brand ambassador, representing Seven24Collective within the luxury hospitality and private club space while building meaningful relationships with prospective members and strategic partners. The ideal candidate brings extensive experience in luxury hospitality, private membership clubs, or high-end sales environments and has a proven record of exceeding ambitious sales targets. Key Responsibilities • Develop and lead strategic initiatives to drive membership acquisition and revenue growth., • Own the full sales lifecycle: prospecting, relationship-building, closing, and onboarding., • Identify high-value target segments within luxury, lifestyle, hospitality, and entrepreneurial communities., • Partner closely with Marketing and Hotel Leadership to align outreach strategies and brand positioning., • Analyze sales performance data, pipeline metrics, and market trends to refine acquisition strategies., • Convert hotel guests, member guests, and event attendees into qualified membership prospects., • Represent Seven24Collective at industry events, networking engagements, and curated community gatherings., • Build strategic partnerships with local businesses, tastemakers, and influencers to generate high-quality leads., • Prepare and present sales forecasts and performance reports to senior leadership., • Support the evolution of membership offerings to remain competitive and compelling in the luxury club market. What We’re Looking For 3-5 years of progressive sales or business development experience in luxury hospitality, private membership, lifestyle, or high-end service industries. • Proven ability to consistently exceed revenue and membership targets., • Strong relationship-building and consultative selling skills., • Strategic thinker with excellent analytical and forecasting capabilities., • Exceptional communication and presentation skills., • Highly polished, professional presence aligned with luxury brand standards., • Ability to work flexible hours, including evenings and weekends, as needed for events and networking. Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Job DescriptionNOLITA FULL-TIME SUPERVISORMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. About the jobWe are looking to hire a full-time store supervisor for our Madhappy flagship location in Nolita, New York City. The store supervisor is responsible for supporting the General Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values. You must be based in New York City to be considered for this position. Key ResponsibilitiesSales & Business Development● Partner with the General Manager to drive sales and meet or exceed store targets.● Actively engage with customers to build relationships, increase conversion, and drive client retention.● Support the execution of business strategies to optimize store performance and profitability.● Monitor and track key sales metrics, assisting in implementing strategies to improve results. Operations & Store Management● Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention.● Ensure the store maintains high standards of cleanliness, organization, and overall readiness.● Step into leadership responsibilities in the absence of the General Manager. Team Leadership & Development● Lead by example, providing exceptional customer service and motivating the team to do the same.● Assist with onboarding, training, and coaching new hires to ensure strong performance and growth.● Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.● Help ensure all staff members understand and align with Madhappy’s brand mission and values. Customer Experience & Clientele● Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.● Support and drive the store’s clienteling program to build strong customer relationships.● Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.● Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being. Qualifications● 2+ years of retail experience, with at least 1 year in a leadership or supervisory role.● Strong sales acumen with a proven track record of meeting or exceeding goals.● Experience in clienteling and building long-term customer relationships.● Strong communication and leadership skills, with the ability to motivate and develop a team.● Ability to multitask and thrive in a fast-paced, dynamic environment.● Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience.● Merchandising background is preferred. Benefits● Up to 96 hours of PTO annually● Health, dental, and vision insurance● Retirement plans available● Quarterly fitness and mental health stipend● Welcome gift :) Employee discount and early access to products● Monthly performance bonus $24/hrAbout MadhappyMadhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation. About Local OptimistLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment. About The Madhappy FoundationThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement. Learn more here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Operations Coordinator & EA to CEO – AI Tech Startup A scaling boutique AI Tech startup is hiring for a strategic partner to serve as the right hand to the Founder/CEO and support our Head of Operations. This isn't just about managing a calendar; it’s about being the operational engine of a fast-growing startup. Culture: We work "smarter, not harder"—typically 40–45 hour weeks with a focus on simplicity and high-quality craft. Location: Flatiron District, NYC In office Monday – Friday The Package: $90k – $120k base range commensurate with experience PLUS • Equity/Stock Options, • Comprehensive Medical, Dental, and Vision, • Commuter benefits and 401k The Split: 50% Executive Support | 50% Operations • For the CEO: End-to-end inbox and Google calendar management, triaging high-stakes investor/press relationships, and ensuring he can focus entirely on product and strategy., • For the Team: Partnering with the Head of Ops on high-touch onboarding, hiring coordination, culture-building events, and managing the new Flatiron office space. Who You Are • AI-Native: You don't just use AI; you obsess over how to use tools like Claude, Notion AI, and Superhuman to automate the mundane and solve for efficiency., • A "Career" EA/Ops Pro: You have 3–5+ years of Ops/EA experience and find genuine professional fulfillment in being the backbone of a business. You aren't looking to "grow out" of this role, but to grow within it as the company scales., • High EQ & Low Ego: You are confident enough to hold your own with a charismatic founder, yet humble enough to handle "all-hands-on-deck" startup needs. Pleasure submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting ___. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Description The IT Support Specialist Senior provides Tier 2 and Tier 3 end-user support services under the SEC ISS contract, ensuring reliable day-to-day operation of endpoint technology across headquarters and regional offices. This role resolves incidents and service requests involving hardware and software issues while executing move/add/change activities and endpoint deployments. The position supports SEC service deliveryobjectivesby documenting and managing work through the enterprise ticketing process, following established SOPs, and meeting service-level expectations. The specialist also partners with adjacent support and engineering teams to reduce repeat incidents, improve user experience, and sustain mission operations. PRIMARY RESPONSIBILITIES • Tier 2/Tier 3 End-User Support, • Provide day-to-day Tier 2 and Tier 3 support for end-user incidents and service requests across SEC offices., • Diagnose and resolve hardware, software, and connectivity issues affecting desktops, laptops, mobile devices, desk phones, and printers., • Perform move/add/change activities for user equipment and associated services., • Deliver hands-on support for complex issues that cannot be resolved throughinitialservice desk channels. Incident and Ticket Management • Record, track, and update all incident and request activities in the SEC ticketing environmentin accordance withsupport workflows., • Triage, prioritize, escalate, and coordinate resolution of tickets to restore services quickly and minimize business impact. -Validateissue resolution with users prior to closure and ensureaccurateclosure notes and disposition codes. • Support problem management byidentifyingrecurring issues and coordinating permanent corrective actions. Endpoint and Software Lifecycle Support • Install, configure, deploy, and upgrade endpoint hardware and enterprise software in alignment with SEC standards., • Execute operating system and application updates, patches, and baseline changes for supported endpoint platforms., • Support endpoint provisioning, relocation, refresh, and decommissioning activities throughout the asset lifecycle., • Coordinate with engineering and vendor teams for hardware replacements, warranty actions, and escalated endpoint issues. Regional and Operational Service Delivery • Provide on-site support at regional offices as directed for activities exceeding centralized support capacity. -Assistwith onboarding, offboarding, and workforce relocation support activities. • Support collaboration technologies and user-facing conference room capabilities (e.g., Teams/Webex) asrequired. -Maintainand follow SOPs and knowledge artifacts to improve consistency, service quality, and user self-service outcomes. • May require participation in on-call or surge support activities depending on operational needs. REQUIRED QUALIFICATIONS -The Ability to obtain andmaintainSEC Public Trust (or higher ifrequired). -This position is restricted to U.S. citizens only. Applicants must not hold dual citizenship with any other country to be eligible for work under this contract -Bachelor's degree and 4+ years of related experience providing IT hardware and software deployment, troubleshooting, and problem resolution support to end users.Additional years of experience may be considered in lieu of degree. -Demonstratedexperience delivering Tier 2 and Tier 3 support, including move/add/change of end-user equipment and software install/upgrade activities. • IT hardware and software deployment support to end users, • Tier 2 and Tier 3 end-user support, • Move/add/change of end-user equipment, • Software installation and upgrade support, • End-user troubleshooting and problem resolution PREFERRED QUALIFICATIONS • Experience supporting federal civilian agencies or similarly regulated enterprise IT environments., • Strong working knowledge of ITIL-based incident, request, and problem management practices., • Experience with ticket-driven support workflows and enterprise ITSM platforms (e.g., ServiceNow)., • Experience with endpoint lifecycle tooling, including endpoint management and MDM capabilities (e.g., Microsoft Intune)., • Experience supporting Microsoft 365 collaboration services, including Teams/Webex user support., • Experience coordinating escalations with engineering and vendor teams for service restoration., • Experience supporting large-scale hardware refreshes, office relocations, and surge support events., • Ability to support extended service windows and multi-site operations with strong customer-facing communication skills., • ITIL 4 Foundation, • CompTIA A+, • Microsoft Endpoint Administrator (MD-102) If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. May 8, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $65,650.00 - $118,675.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Sr.Manager, Seller Onboarding & Operations leads the end-to-end seller onboarding function for Macy's Marketplace, overseeing pipeline management, partner enablement, systems integration coordination, Salesforce administration, and offshore team operations. This role drives operational excellence across the full onboarding lifecycle - from seller sign-through to go-live - while building the systems, tooling, and partner relationships that enable the Marketplace to scale. The role sits at the intersection of operations, technology, and seller experience, requiring a leader who can manage a distributed team, own vendor and partner relationships, coordinate systems integrations, communicate complex processes clearly to external partners, and leverage Salesforce to drive pipeline visibility and operational reporting. What You Will Do * Onboarding Operations & Pipeline Management • Own the seller onboarding pipeline from intake through go-live, managing volume across all seller segments (Small/Medium, Large/Enterprise, Direct API), • Refine onboarding workflows, milestone tracking, and case structures to improve time-to-onboard and seller readiness at launch, • Monitor pipeline health through weekly reviews, identifying and resolving blockers to maintain target case velocity, • Establish and report on KPIs including time-to-onboard, pipeline status distribution, milestone compliance, and GMV onboarded, • Own the seller experience throughout the onboarding journey, serving as the primary operational point of contact for escalations and process guidance, • Communicate marketplace requirements, platform processes, and compliance standards clearly to external seller partners in a B2B context, • Drive improvements in seller satisfaction metrics (CSAT) related to responsiveness, documentation clarity, and onboarding experience, • Partner with the Seller Learning lead to shape enablement strategy, identify knowledge gaps, develop training materials, and proactively build resources that improve seller readiness, • Lead a team of 5 onshore direct reports, • Manage the offshore BPO partnership (10 agents), including contract ownership, quality oversight, capacity planning, and retention programs, • Conduct skill-gap assessments and create individual development plans for direct reports, • Build cross-training coverage to eliminate single points of failure across categories and functions, • Coordinate the integration phase of seller onboarding across marketplace platform, OMS, WMS, and payment systems, • Partner with Product and Engineering teams on platform requirements, feature prioritization, and systems integration needs, • Support seller integrations via channel partners, feed aggregators, and direct API connections, ensuring data quality and operational readiness, • Help drive the channel partnership program - managing relationships with integration partners, monitoring partner performance, and advocating for improvements that benefit seller experience, • Support platform migration efforts, including process adaptation, documentation updates, and seller communication, • Serve as the business owner for Salesforce within the onboarding function, managing configuration, workflows, and reporting, • Lead the relationship with the Salesforce development partner, owning prioritization of feature requests and enhancement roadmap, • Design and implement CRM improvements including compliance monitoring, progress indicators, and case health dashboards, • Support team captains in identifying feature needs and advocating in prioritization meetings Required • 3-5 years' experience in e-commerce operations, marketplace operations, or seller/partner management, • 3-5 years people management experience, including performance management and team development, • Direct experience with marketplace platforms (Mirakl, Amazon Seller Central, Walmart Marketplace, or similar), • Experience with catalog management, merchandising systems, or product data operations - understanding of item attribute requirements, category-specific compliance standards, and bulk data workflows, • Experience designing and managing onboarding or enablement programs at scale, • Experience managing vendor or BPO relationships, including quality oversight and contract management, • Exposure to systems integration concepts (API, EDI, feed-based) and ability to collaborate with technical teams on integration workflows, • Familiarity with OMS, WMS, or other e-commerce fulfillment and order management systems, • Working knowledge of Salesforce - reporting, pipeline management, and case workflows; hands-on configuration experience is a plus, • Proficiency with data analysis tools (Excel, SQL, or BI platforms) for operational reporting, • Experience with Jira, Confluence, and cross-functional program management, • Experience supporting platform migrations or large-scale change management initiatives, • Exposure to partner development or seller enablement programs in a B2B context Familiarity with knowledge management platforms (Stonly, Zendesk, Guru, or similar) Who You Are * • Positive attitude with a solution-focused mindset, • Strong customer or stakeholder focus, • Ability to translate internal processes and technical requirements into clear guidance for external partners Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. *Hybrid Schedule Philosophy: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for most employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Your supervisor will share more details about the hybrid schedule expectation for this role. Position summary: The Director of IP Operations is responsible for oversight of all aspects of IP operations (including applicable IP business professional management) within the IP operations teams. This role also drives IP Best Practice (BPC) initiatives as well as new and continuous learning and professional development opportunities for practitioners and business professionals. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Operations: • Systematically review processes and systems that support the Patent and Trademark, Copyright, and Advertising (TCA) practices. Identify issues, compliance, other risks and team priorities and propose process and systems improvements, • Develop methods for conducting quality control review of Patent docketing processes to ensure accuracy, consistency and adherence to the rules of 37 C.F.R., TMEP, and foreign national patent offices to ensure compliance with practice and firm risk management guidelines, • Monitor, review, and recommend new materials and resources that have the potential to improve management of the practices or to assist the practitioners/fee-earners/lawyers in providing enhanced service, • Interface with other firm departments to determine best practices and implement efficient workflow and integration points that will make the daily functions of the IP Services more efficient and will enable better collaboration as it relates to intakes and transfers, disengagements, electronic file management, and supporting marketing and business development initiatives, • Oversee IP systems team, including responsibility for the efficient operation of the IP Management System and other systems and software supporting IP Services, and the Patent and TCA practices, • Work collaboratively with Legal Intelligence, Technology, and Practice Innovation teams to ensure technology and specialized resources are adequately vetted, costs considered, and that IP Servies and Patent and TCA practitioners have the resources they need, • Effectively delegate tasks across the direct report manager and supervisor teams, • Establish accountability processes to ensure efficiency and accuracy of services provided, • Develop matrices to measure, evaluate and report on the effectiveness of the operations teams, • Coach and develop direct report managers and supervisors to achieve high client service and operational quality, consistency and high-level customer service, • Manage fixed fee and flat fee billing structure, analysis of costs, competitive data, and realization tracking making timely recommendations for change and improvement, • Together with the Director of Client Accounts and IP Services management, recommend and implement improvements to billing processes, • Lead practice, policies and procedures trainings and related trainings for new group intakes Best Practices (BPC): • Drive all functions of the US Patent Best Practices Committees with guidance from the Committee Chairs and Director of IP Services. Engage all members of BPC to maximize their contribution to the Committee, • Develop and coordinate methods to ensure implementation of BPC policies and directives, collaborating with the Patent Leadership Committee, practice group Resource Attorneys, the Director of IP Client Service, and IP Services management, • Facilitate patent and/or TCA Resource Attorney utilization by raising awareness about the purpose and focus of the role and by ensuring questions, requests, and projects that fall outside of the scope are directed and handled by the appropriate individual(s), • Responsible for all new (in collaboration Legal Talent and the applicable Resource Attorney/BPC) IP timekeeper/fee-earner supplemental orientation and onboarding, • Ensure that both practice-specific content and procedural training is effective, timely, complete and in compliance with IP procedures and BPC practices IP Services learning and development: • Ensure that substantive training and development materials and learning paths created by various IP managers and supervisors is consistent and aligned with department goals, • Collaborate with the Director of IP Client Service and IP Services management regarding course and curriculum content and effectiveness. Attention is to be given both at the specialist group level as well as to individual IP practice team assistants, trainees, and specialists. The goal of this program is to develop and retain highly qualified and efficient staff specialists who provide superior client service, • Work closely with HR, including the Associate Director of Development & Coaching (Business Professionals), to develop and monitor soft skills training and learning paths offered by HR. Promote business professional coaching offered through HR Local office IP support: • Serve as local office IP Services management resource overseeing daily operations to ensure group-wide services are effective, • Proactively engage with practitioners and business professionals, developing working relationships to be an effective gateway to all services of the IP Services department, • Assist with troubleshooting issues and work closely with IP Management team to provide responsive and efficient people or systems support to meet practitioner and client needs General responsibilities: • Prepare and deliver oral and written communications that are concise, convey tenacity, enthusiasm and innovative thinking, • Perform as a strategic partner to nurture new ideas and concepts. Identify, lead and manage innovative approaches to business challenges and work with the Patent Leadership Committee, IP Management, BPC and other departments to evolve operations and system processes that increase efficiency and mitigate risk, • Moderate and facilitate meetings comprised of IP partners, associates, practice group professionals and other administrative personnel; set and manage realistic expectations for project deliverables; put ideas into a practical context and coordinate efforts of multi-disciplinary teams to meet project deliverables, • Continuously review productivity and efficiency of employees; coordinate with HR to recommend educational opportunities to provide training that will enhance employee performance, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Review and process time logs as needed (pertains to non-exempt direct reports), • Participate in hiring, performance appraisals, counseling, terminations and other employee lifecycle events in conjunction with HR, IP Senior Staffing & Employee Resource Manager and direct manager, • Keep Director of IP Services apprised of all business professional and management performance problems (managed day-to-day by the HR Business Partner, IP Senior Staffing & Employee Resource Manager, and direct manager), • Work closely with HR, Director of IP Services, IP Senior Staffing & Employee Resource Manager, and direct reports to ensure all performance concerns are properly documented and addressed, • In coordination with HR, prepare and maintain detailed and timely performance counseling notes, • Immediately report all risk management-related concerns following proscribed risk reporting process detailed in both the Patent Policies & Procedures and TCA Manuals, • Independently manage and work collaboratively on special projects, • Provide backup to IP management team members, as required, • Work within the guidelines of established IP principles and practices, • All other duties as assigned or required Skills & experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • Bachelor's Degree or creditable experience, • Minimum 10 years' directly applicable IP experience with 5+ years' experience at a manager level with a professional services firm, preferably a law firm, • Proven experience managing, developing and mentoring managers and teams across functional areas of responsibility, • Project management experience, • Proven ability to identify and analyze complex issues and problems in management areas, and recommend and implement effective solutions Preferred: • Experience in a professional services or law firm environment, with proven ability to coach and motivate, • Experience researching IP status and history in PTO databases, including USPTO systems (PatentCenter, TSDR), WIPO Patentscope and Madrid Monitor, the EPO Patent Register, and EUIPO eSearch, as well as public databases in other jurisdictions, • Possess working knowledge and keep abreast of rules according to USPTO procedures, 37 C.F.R., the Manual of Patent Examining Procedure (MPEP) rules, and the Trademark Manual of Examining Procedure (TMEP) Competencies: • Work effectively and collaboratively as a team leader and member, • Interpret, clearly communicate and effectively enforce policies and procedures, • Maintain high standards for internal/external client service and quality control, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data (if applicable), • Inspire and lead in a way that gets the best contribution from a wide range of team members, • Champion and promote creativity and inclusion to help drive positive change, • Ability to work independently and under pressure/tight time constraints, • High aptitude for multi-tasking, • Creative and entrepreneurial approach to problem-solving and process improvement, • Strong analytical ability and implementation skills, • Strong project management skills, • Flexible and agile, ability to reprioritize with changes in the business, • Ability to meet deadlines and effectively complete operational and project-based assignments, • Strong initiative and a get-it-done attitude, • Excellent communication, interpersonal, leadership and management skills, • Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $220,000 - $270,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule: M-F, • Building: Columbia University's Department of Microbiology & Immunology is seeking a highly motivated and energetic full-time Research Coordinator to join the Fidock Lab with a primary appointment in the Department of Microbiology & Immunology, and the Center for Malaria Therapeutics and Antimicrobial Resistance housed in the Division of Infectious Diseases in the Department of Medicine. This Research Coordinator will perform a variety of tasks to the advance the research and educational missions of the Center for Malaria Therapeutics and Antimicrobial Resistance in the Department of Medicine. Responsibilities The Research Coordinator will work directly with Dr. Fidock, the Center Director, and will be assigned tasks under the direct supervision of the Director. Responsibilities include: • Perform related research duties as assigned. This will include experiments to study Plasmodium falciparum resistance to antimalarial compounds. These include, but are not limited to: cell culture, PCR, resistance selections with antiparasitic compounds, drug assays, transfections, and microscope use., • Actively maintain the Center website as well as the Fidock Lab website. Also assist with keeping websites up to date for affiliated faculty members. Post and maintain social media uploads of important events or accomplishments., • Assist Center faculty members with preparation of grants, including scientific editing, working on figures and tables, and putting together ancillary documents such as biosketches, budgets, and justifications. This includes working with other administrators., • Assist with awarded grants including progress reports and project coordination and management., • Assist Center faculty with preparing manuscripts for initial submission, revision, and publication., • Help coordinate faculty interactions with external collaborators, including working on Memorandum of Understanding (MOU) and Material Transfer Agreement (MTA) documents, data sharing agreements, concept notes, and meetings plus their minutes., • Assist researchers with repository and sample management including for cryopreserved parasites, compound libraries, plasmids, DNA sequence files, and oligonucleotide primers. Help organize and maintain collections of experimental protocols., • Assist with travel arrangements as needed., • Logistically administer workshops, symposia, seminars, and invited speakers as needed, including assisting with event planning logistics., • Liaise with external and internal contacts including faculty, staff, students, visitors, and administrators., • Assist with onboarding new lab members as needed., • Reconcile laboratory purchases and place purchase orders., • Bachelor's degree or equivalent with coursework in life sciences including microbiology, biochemistry and biostatistics., • Must have good working knowledge and functional use of Microsoft Office (Outlook, Word, PowerPoint, and Excel)., • Position requires excellent verbal and written communication skills. Applicant must be able to write in a clear, concise, informative and professional manner., • Be able to take own initiatives, multi-task and meet deadlines., • Be highly organized, detail-oriented, and proactive., • Have problem-solving skills, ability to be nimble in working on projects that change often., • Experience with website design and Adobe Suite (Illustrator). Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 Reporting to the Manager and Directors of Human Resources and Faculty Affairs, the Senior HR Generalist performs human resources functions at an independent, professional level and may support responsibilities across several areas. This role works closely with key stakeholders including the Office of Faculty Affairs, Human Resources, Payroll, and International and Immigration Affairs, as well as the Office of Onboarding Services to ensure a coordinated and efficient onboarding experience for faculty and staff. The Sr. Generalist HR/FA will: • Support Human Resource/Faculty Affairs within the department and may, as necessary assist with special projects within the Pod., • Meet weekly with HR/FA Manager and/or Director to provide updates on request status. May attend meetings with the HR/FA team and/or Department Administrator or his/her designee to review the status of HR/FA transactions., • Assist with training, mentoring and education of peers, colleagues and new hires in relevant areas of expertise., • Liaise with internal and external constituents to resolve issues and to ensure timely processing of new-hire/appointment, reappointment, termination and other related transactions., • Provide back-up support and guidance to other generalists, managers and directors, as necessary., • Provide Vacation and time-off back-up coverage for departments (may provide short-term or extended coverage assignments)., • Assist with the recruitment of staff by posting positions using Columbia's job site (Talentlink and ASR/Interfolio) in addition to posting on outside advertising sources., • Assist with the recruitment of staff by posting positions on Columbia's job sites and appropriate advertising sources, scheduling in-person meetings, managing the I-9 process; completing pre-hire background checks, processing all new hires and any employment related changes., • Upon request, reviews applications and interviews applicants to match experience with specific job-related requirements., • Independently coordinates all pre-boarding activities for the various employee populations. Schedules in-person meetings, manages the I-9 process, coordination of pre-hire background checks, and ensures efficient on-boarding., • Responsible for onboarding staff, faculty and researchers and students. This includes scheduling welcome program, medical surveillance and UNI creation., • Communication with new hires and departments to ensure smooth onboarding experience., • Initiate and process template-based hires in Peoplesoft and/or nominations ensuring accurate collection and processing of the information collected in PAC., • Oversee the department's preparation and processing of payroll using TLAM and management of time-off tracking., • Manage the collections and verification of time off trackers for all Officers ensuring all submissions are up to date and approved by supervisors., • Process any employment related changes in Talent Link, as well as PAF (i.e. updating position numbers, for promotions, or reclassifications; leaves of absences and terminations) for PeopleSoft updates., • Responsible for immigration related needs of faculty and staff. Assisting with sponsorship for the F-1, J-1, H-1, 0-1 and TN-1 visas and prepare visa documentation for accompanying family members., • Work closely with the other generalists and supervisors to process new visas and renewals utilizing Compass., • Maintain communication with ISSO as appropriate. Complete and submit Termination forms to ISSO., • Works with the Medical Staff Office to manage the credentialing process so that new faculty and other credentialled staff (e.g. nurses) are able to on-board smoothly and function in the capacity for which they were hired., • Use HRCULES Ticketing System to effectively manage all requests and communicate with HR/FA team., • Maintain and update employee records. Upload all employee forms and documents into Visual Vault., • Manage special projects as designated. Conducts exit interviews and follow up as appropriate. Discusses data from exit interviews with Manager/Director to make recommendations to the management team for corrective action and continuous improvement. Employee & Labor Relations • Proactively responds to employee relations issues. Escalates all employee concerns, issues or complaints to Manager/Director. All issues related to harassment allegations and civil rights complaints will be escalated to Manager/Director., • Bachelor's degree or equivalent required plus a minimum of 3 years of relevant experience required., • Must be resourceful, organized and detail and task oriented with the ability to establish priorities and follow up on multiple issues in a time-sensitive manner. Skilled at working under pressure and with minimal supervision and sound independent judgment required., • Ability to exercise a high degree of professionalism, diplomacy, discretion, firmness, and collaboration in dealing with individuals at all levels., • Strong analytical and tenacious problem-solving skills necessary, • Excellent computer skills including thorough knowledge of Microsoft Office, including knowledge of databases and advanced spreadsheet skills required., • Must be able to quickly acquire knowledge of University policies, procedures, and systems Preferred Qualifications Columbia University is committed to the hiring of qualified local residents

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Columbia University Irving Medical Center (CUIMC) provides global leadership in scientific research, health and medical education, and patient care. Working in the Department of Radiology under the direction of the Assistant Director and assigned Principal Investigators (PI), the CRC II will support the coordination of clinical research activities according to clinical research studies or trials managed by the Department/Division. The incumbent will serve as main contact for specific type/ area of research within the department and provide oversight and guidance for studies as assigned. In general, the CRC II will be responsible for the coordination of patient participation (including screening, recruitment, assessment, and follow-up of study participants), collection and maintenance of study data, ensuring adherence to study activities as described in the protocol, and working with other members of the research team to coordinate all other aspects related to the conduct of the clinical trial or study. Responsibilities • Responsible for day-to-day aspects of study protocol tasks including participant recruitment, screening, enrollment and follow-up with study participants, specimen processing, and other key protocol elements under some supervision., • Effectively communicate, build and maintain relationships with potential study subjects, participants, clinicians, and other health care providers, and research office staff to support the successful administration of complex clinical trials., • Responsible for compliance of IRB protocols for assigned portfolio and serving as primary contact for assigned research areas. This may include but is not limited to review of documentation, eligibility and providing guidance for studies., • Coordinate research team meetings, investigator check-ins, Sponsor visits, external audits and other stakeholder engagement activities., • Ensures timely notification and/or communication between the Principal Investigator and compliance offices and study sponsors., • Complete data entry activities with little supervision. Data entry may include Protected Health Information (PHI), clinical and billing or other administrative data., • Maintain accurate and complete clinical research files which may include administering questionnaires, completing case report forms (CRFs), completing any study start-up or close-out documentation, and adverse event (AE) reporting., • Prepare data reports and perform periodic auditing of data, certification, and reporting materials to ensure compliance with university, sponsor and federal policies., • Provide input on Corrective and Preventative Actions (CAPA) under the oversight of the Principal Investigator (PI)., • Coordinate financial transactions related to the study including compensation to study subjects for their participation and helping them troubleshoot any issues., • Support training and onboarding activities, including developing materials on protocol-specific items or clinical research procedures for their research team or peers., • Adhere to workplace and patient safety protocols, monitor the area to ensure compliance with ethical and safety standards for research, and maintain and request additional supplies as needed. Use tools and reporting mechanisms to track progress, identify trends, and ensure timely communication of issues and status., • Represent Columbia University Irving Medical Center research as one of its frontline health research personnel and commit to using culturally appropriate communication methods., • Bi-lingual (Spanish and English), • 3 years' experience in a clinical research setting, • Master's degree in a related field, • Familiarity with Columbia health and research systems., • Education in a scientific, health-related, or business administration program or experience with observational research or laboratory settings, • Experience with electronic medical records and/or research data entry, including Epic, REDCap, Qualtrics, iLab, or OpenSpecimen., • Understanding of clinical research systems and processes, Good Clinical Practice (GCP) guidelines, HIPAA, Columbia IRB and other institutional or federal regulatory and compliance activities., • Must possess critical thinking and analytical skills, customer-service orientation, with the ability to interact and collaborate positively, constructively and effectively with multiple stakeholders., • Capacity to work semi-independently and successfully within a team in a deadline driven, multi-tasking environment. Ability to handle multiple projects and apply judgment to prioritize projects and tasks., • Strong oral and written communication skills., • Strong commitment to fostering diversity and equity., • Skilled with Microsoft Office, including strong Excel skills. Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Position Summary Reporting to the Senior Vice Dean for the School of Professional Studies, who also serves as the Academic Director of the Office of Environmental Professional Programs (OEPP), the Executive Director is the senior leader responsible for the strategic and operational management of OEPP. The role oversees and leads the planning, execution, and continuous improvement of program operations, including curriculum administration, faculty and student engagement, faculty affairs, program budgeting, marketing and events, communications, admissions operations, and curricular programming. As the principal administrative partner to the Senior Vice Dean, the Executive Director ensures alignment across academic, operational, and student-facing functions while leading an interdisciplinary portfolio of programs. The role supervises 4 Directors responsible for the MS in Sustainability Management, Sustainability Science and Biodiversity Data Analytics programs and coordinates cross-functional collaboration with the Climate School and other University offices to ensure program effectiveness, compliance, and sustainable growth. The incumbent coordinates administrative support for the Academic Directors of OEPP. The OEPP currently supports 500+ students, 90 Adjunct faculty and 5 full-time faculty and manages a budget in excess of $9M for OEPP programs (MS in Sustainability Management, Sustainability Science and Biodiversity Data Analytics). Responsibilities • Partner with the Senior Vice Dean to support strategic planning, operational management, and continuous improvement of the Environmental Professional Programs (Sustainability Management, Sustainability Science, and Biodiversity Data Analytics)., • Provide leadership and guidance to faculty and administrators by proactively managing and delivering clear, timely, and University-compliant solutions across a broad range of administrative and financial matters., • Proactively coordinate with Faculty Affairs to develop and implement policy and process guidance for OEPP and resolve administrative issues related to faculty; partner with the Senior Vice Dean to execute the faculty review process. In collaboration with Faculty Affairs, support the onboarding and hiring of faculty for the Program., • Partner with and advise Student Affairs with career and professional development opportunities, coordinate student resources, and identify and resolve student-related issues; provide guidance to students and faculty on administrative processes; and lead efforts to coordinate services across internal and external units (University offices, Student Affairs, Academic Affairs, Faculty Affairs, Finance, HR, and External Affairs) to ensure effective resource allocation and support., • Oversee and lead the development of the Program's operational calendar and key deadlines to ensure activities are completed within established timeframes; partner with the Senior Vice Dean to plan, manage, and facilitate co-curricular events; and collaborate with internal teams to ensure activities meet established standards, timelines, and goals., • Provide administrative oversight of curriculum management and the course development pipeline, including Committee on Instruction reviews, administration of the Program's Curriculum Committee, Capstone workshops, and updates to all student-facing materials., • Provide leadership for program-wide scheduling and communications, including coordination with faculty, students, and industry partners, as well as support for programmatic needs (e.g., grade submissions, course materials, scheduling, room requests, and events)., • Lead strategic financial planning and forecasting for the program's administrative budget; build and manage the budget within SPS policy guidelines; and maintain overall responsibility for program-related expenses., • Provide strategic oversight and operational execution of marketing, recruitment, and outreach initiatives in support of admissions operations; partners with the Senior Vice Dean to develop and implement the program's overall marketing strategy, recruitment plan, and outreach activities to drive enrollment outcomes. Minimum Qualifications • Bachelor's degree required; advanced degree is usually required or strongly desirable, • 7 years of related experience, • Prior experience managing an academic program, • Demonstrated professional experience in the environmental sciences, • Strong attention to detail and organizational skills are required, • Strong customer service mentality, • Ability to be flexible in a changing environment, • Strong communication skills; ability to interface at all levels in the organization Columbia University is committed to the hiring of qualified local residents.

Join us to Improve Health Equity for 5 Million People! With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity. Who We're Looking ForWe are looking to hire a Software Engineer II, Integrations (L2) who will deliver scoped integration work that connects external systems to our platform in a reliable, maintainable, and secure way. You will work hands-on building and maintaining API-to-API integrations, direct database connections (Epic Kit and Caboodle, Clarity, etc.), and FHIR and HL7-based workflows with leading EHRs. This is an execution-focused role where you will be productive independently on defined tasks while collaborating closely with senior engineers for design guidance, prioritization, and escalation.This is a highly cross-functional role. You'll work closely with Product, Customer Success, and Engineering to understand integration requirements and implementation details, with customer interaction as needed and typically in partnership with senior engineers. You will report to the Director of Engineering and play a key role in expanding our integration capabilities as we scale. Who You AreYou are an accomplished engineer who thrives in dynamic, fully distributed environments. You bring a strong foundation in software engineering fundamentals and take pride in developing high-quality integrations that are secure, reliable, and maintainable. You are energized by the challenge of connecting complex healthcare systems and translating technical requirements into working solutions.You are curious, detail-oriented, and highly proactive. You are comfortable navigating EHR integration nuances, understanding data models, and working across API protocols to deliver work that meets both technical standards and customer needs. You thrive when collaborating across teams and take a partnership-first approach, leaning on senior engineers for guidance while driving your own work forward with increasing independence.You're excited about operating in a mission-driven, fast-moving environment and have a passion for leveraging your technical skills to develop new solutions for our customers. Most importantly, you share our commitment to advancing health equity for low-income populations and take pride in contributing to that mission through the integrations you build. • Minimum 3 years of hands-on software engineering experience with JavaScript and one other programming language, • Minimum 3 years experience building, maintaining, and scaling backend systems, APIs, and services, • Solid fundamentals of computer programming, including a good understanding of software development lifecycle, coding best practices, design patterns, object-oriented architecture, etc., • A commitment to supporting and fostering diversity and inclusion (We have a global team and you will regularly collaborate with people from a variety of walks of life.), • This role requires the candidate to reside within the United States of America, • Demonstrate autonomy by independently executing defined work, taking ownership of longer term initiatives, and consistently following through on commitments., • Growth-oriented mindset, • Outstanding written and verbal communication skills, especially in a fully remote environment, • Excellent ability to collaborate with technical and non-technical partners to support discovery, development, and testing phases of integration projects, • Experience working in teams where automated tests are an expected part of development, including writing and maintaining tests alongside production code, • Strong experience working remotely, • 3 years experience of developing healthcare integrations leveraging common interoperability standards (FHIR and HL7), • Experience working with mainstream EHR vendors such as Epic, eClinicalWorks, AthenaHealth, NextGen, etc., • Experience with our tech stack: JavaScript/TypeScript, Ruby on Rails, Postgres, Google Cloud Platform, • Experience with Mirth and/or Rhapsody Integration Engine (we use Rhapsody), • Experience working closely with data teams, leveraging healthcare data and foundational data science concepts, • Developing a growing understanding of our company objectives and technical strategy, you will work with the integrations team to deliver effective solutions for safety-net healthcare providers, • You will communicate with customers, partners, and other external technical resources to understand the integration requirements and implementation details of those workflows and design effective solutions, • You will help design, build, and maintain integrations in Rhapsody following engineering best practices, • Working with other team members you will contribute to the development and evolution of scalable healthcare integration architecture, • You will provide technical training and documentation for integrations you develop to assure capabilities for support teams to monitor and troubleshoot integrations, and you will assist in measuring impact of live integrations, • You will work closely with Product teams to understand requirements and contribute technical input during solution definition, including participation in Product Requirements Documents (PRDs) when appropriate, • You will help improve the team over time through essential team rituals, such as Kickoffs, Retrospectives, and Technical Debt Reviews, • You will contribute to the team by participating in On-Call (PagerDuty) activities, • Have a working familiarity with CareMessage’s features and the API, • Understand the Rhapsody Development Environment and our Software Development Lifecycle, • Learn and follow CareMessage’s integration engineering standards, coding best practices and development processes, • Establish rapport with engineers on the team through Wiki contributions, 1:1 conversations, and Team Rituals, • Be self-sufficient in completing assigned tasks and have delivered integration work with meaningful impact, • Gain a strong understanding of our technical environment and identify areas for growth in our processes, systems and tooling, • Understand our Company Objectives and Key Results and be able to articulate how Integrations directly impact them, • Be noted as a valuable technical resource by your peers and manager having developed strong trust and rapport with them, • Have ownership of assigned portions of multiple integration projects from implementation through production support, with guidance from senior engineers

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is looking for a self-driven and product-minded Senior Software Engineer to join our Growth Engineering team. This role would be ideal for someone who has a good eye for UX, an interest in digging into data, and enjoys working with a cross-functional team. In this role, you’ll research opportunities and run experiments in an effort to ensure Fleetio users are primed for long-term success through personalized onboarding experiences. • Watch our culture videos: ___, • Engineering culture, interview process and videos: ___, • Fleetio Go overview video: ___, • More about the Fleetio platform: ___, • API docs: ___, • Test drive Fleetio to get an even better feel for what we're building: ___ This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. The ideal candidate has a passion for and experience collaborating with others, writing clean code, and shipping experiments that drive adoption and engagement. You have an eye for detail, a focus on quality, and a desire to craft seamless user experiences. You are proactive and thrive in a fast-paced environment where you can make a significant impact. You have extensive experience planning, designing, and building features that increase trial user engagement with cross-functional partners such as Product Managers, Designers, and Quality Engineers. Your ability to communicate effectively and collaborate with others is key to your success. This role is part of the Product Engineering department and you will report to the Engineering Manager, Web. • You’ll work closely with Product Managers, Designers, our Data Ops team, and other engineers to research, plan, design, and build features that drive user adoption of Fleetio’s product., • You will quickly create user experiences throughout the app and experiment to increase engagement from trial users., • You will build systems to provide customized onboarding for users during their trial period and spend time improving feature areas around various app modules to increase usage and reduce churn., • The Growth engineering team is in its early stages, and you will have a strong voice in setting direction for both the team and the product experience., • 5+ years experience with Ruby on Rails, • 2+ years experience with ReactJS, Typescript, • Previous experience working on a Growth engineering team, • Varied experience building full-stack web-based systems and features, • Strong understanding of object-oriented programming and relational databases, such as PostgreSQL, • Prior experience with unit testing frameworks, • Excellent communication skills (particularly written), • Be sure to mention “coffee” in your application so we know you actually read this, • Familiarity with using and configuring user monitoring and analytics tooling, • Project experience with TailwindCSS, • You know a thing or two about the Fleet management industry, • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share, access, and collaborate on their files seamlessly. Staff Engineers are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints. This role owns large, ambiguous problem spaces directly tied to company metrics and translates them into a clear six-month technical roadmap, leading delivery for 15–20 engineers across team boundaries. The leader collaborates on ideas that shape area-level decisions, communicates effectively at all levels, and continuously integrates evolving business context into product and platform direction. They set and model high standards for engineering and operational excellence—driving reliability, scalability, execution rigor, and long-term maintainability across foundational systems—while remaining deeply hands-on through daily coding, design authorship, critical reviews, and architectural leadership. The role influences Core Engineering roadmaps, establishes technical direction, and brings strong instincts for high-quality consumer-facing experiences. They mentor senior talent, raising the technical bar through coaching and example, and extend their impact through org-level technical leadership. Over time, this leader grows from a cross-team technical driver into an org-level technical strategist, optimizing for the company as a whole rather than a single scope. Our Engineering Career Framework is ___ and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more ___. • Lead and mentor a team of 15 to 20 engineers to deliver high-impact business and customer outcomes., • Shape technical direction and partner with Product Management as the DRI for critical company-wide objectives., • Own massive, ambiguous technical and product problems that create company-wide opportunity., • Be a prolific, hands-on coder who owns and implements the most critical, complex, and foundational components of the system., • Influence roadmaps across orgs, breaking silos and steering decisions that change how Dropbox builds., • Architect foundational systems that enable new product capabilities and operate reliably at the scale of hundreds of millions of users., • Demonstrate senior technical leadership and maintain high engineering standards in a virtual-first environment. Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. • BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience, • Minimum of 12 years of experience as a software engineer, • Must have worked in a consumer user-facing team (versus a platform team, a developer-facing API-based product, etc), • Must have a strong mix of skills and depth across multiple areas, including three or more of frontend, mobile, search, databases, storage, concurrency, and modern ML and LLM-based APIs and agentic frameworks, • Experience working on a consumer-facing product onboarding flow on web US Zone 1$248,200—$335,800 USDUS Zone 2$223,400—$302,200 USDUS Zone 3$198,600—$268,600 USD

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You'll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy. About the Role Commercial Ownership & Growth • Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs., • Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments)., • Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement., • Build and manage an accurate renewal forecast 90–120 days in advance. Strategic Customer Leadership • Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders., • Enable internal champions with structured success plans, ROI articulation, and executive-ready materials., • Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes., • Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements., • Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives., • Conduct executive-level business reviews to measure progress and unlock next best actions. Risk & Retention Excellence • Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight., • Develop structured save plans with clear ROI articulation and executive alignment when risk emerges., • Contribute to scalable retention methodologies as Karbon grows. Cross-Functional Influence • Partner with Sales to support expansion strategy and complex renewal negotiations where needed., • Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle., • Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities., • Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes., • Drive cross-functional alignment to remove friction and deliver measurable customer outcomes. AI & Data Fluency • Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains., • Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio. About You • Based in the US or Canada and experienced working within distributed, global teams., • 7+ years of experience in B2B SaaS, ideally within accounting or professional services software., • Proven track record of owning renewals and driving measurable expansion revenue within complex accounts., • Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently., • Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization., • Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems., • Comfortable operating in a data-driven environment., • Strong program management capability across cross-functional stakeholders., • Willingness to travel periodically for strategic customer engagements and industry events. Why Work at Karbon? • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines, • Excellent benefits package including:, • Paid Flexible Time Off with an encouraged 3 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Company paid dental and vision and eligible spouse/partner and dependents, • Fully company funded short and long term disability, • Fully company paid life insurance, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $90,000 - $100,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

You’re reading this for a reason. Something about your status quo feels off. Maybe you’re tired of of tight bid deadlines and educated guesswork. Maybe you’re tired of clocking out at 3 p.m., quietly wondering if you’ll be replaced in the next round of layoffs. Maybe you’re tired of chasing fractional gains on traditional software. Maybe you’re just pissed at the constraints of your role. The root cause is the same: you want your work to matter. We’ve found deep meaning and purpose in the ways we’re different — and we hope one or more of these will resonate with you too. * We unapologetically build for the real world Construction has always been synonymous with human progress, from the Great Pyramids of Egypt to the Empire State Building. It’s also everywhere around you: the place you live, the place you go to work, even the data centers delivering you this very sentence. Every one of them began as an idea, lines on paper or pixels on a screen, until the real-world builders turned them into reality, beam by beam and bolt by bolt. And yet, while architects, engineers, and countless other professions saw massive productivity gains with technology, the real builders were left behind. Construction productivity is worse today than it was five decades ago. Our mission, as digital builders, is to serve the physical builders. We see software and AI not as ends themselves, but as tools to empower those who shape the real world. When you work at Struction, you get to see your work literally transform reality — not just push pixels on a button or shave milliseconds off a benchmark. If we succeed, Struction will become the compute platform of construction: replacing paper drawings on job-sites and pioneering a world where physical construction can iterate as fast as code. * We develop only the most cutting edge technology Construction drawings are among the most intricate and information-dense documents on the planet. They’re highly multi-modal - combining texts, tables, vector graphics, images, and 3D models. They’re also highly irregular, shaped by the unique quirks and styles of each architects. And they’re intensely domain-specific: a dashed line can mean something entirely different in a civil plan than it does in an architectural one. Our job is to create a system that parses, indexes, and truly understands all of it. To accomplish this, we’re developing segmentation models more sophisticated than those used in self-driving cars, agents more capable and adaptive than Claude Code, and knowledge graphs that connect the digital and physical worlds. It’s frontier-level AI — grounded in the most tangible of domains. * We are early-stage (for now). Most people write off early-stage companies because they see outsized risk for the same job. We see it differently — as outsized impact for the same time investment. Fresh off our large seed raise, you’d be joining during the golden window: the product is validated by the market, yet the team is still small enough that every person meaningfully shapes the product’s direction and outcome every single day. We launched our specialty contractor product this January and have seen close to 50% MoM growth since. We’re based out of Colorado - one of the last places where reality, and productivity, still matter (+1 for ___). We’re close to our customers and intent on staying close as a company. We believe in working IRL but are consistently flexible. Getting your s*** done is more important than hours in the office, but time with your teammates is priceless. Life is only as rich as the experiences you chase. And when we succeed, your work will be recognized for breaking the agility barrier of the physical world — unlocking a level of iteration once thought possible only in the digital realm. * Own the full post-sale customer journey: onboarding, training, adoption, and ongoing success for general and specialty contractors using Struction * Translate your estimating experience into best practices, workflows, and training materials that help customers extract maximum value from the platform * Serve as the voice of the customer internally - surface product gaps, friction points, and feature requests that shape the roadmap * Build deep relationships with pre-construction teams, becoming a trusted advisor they actively want to learn from * Develop scalable success playbooks, documentation, and resources as we grow from dozens to hundreds of customers * Partner with sales to support expansion opportunities and renewals by demonstrating measurable ROI * Identify at-risk accounts early and intervene with targeted support before churn happens * Report directly to the CEO * You have 3+ years of hands-on estimating experience at a general or specialty contractor: you’ve done real takeoffs, assembled full bids for tight deadlines, and knows what it feels like when a number is wrong * You’re a natural teacher who gets energy from helping others succeed; you’ve trained junior estimators, onboarded teammates to new tools, or led internal process improvements * You’re technically curious, competent, and can quickly learn new software; you’ve adopted tools like Bluebeam, PlanSwift, On-Screen Takeoff, or similar - and maybe you’ve cringed a bit hankering for better tech. * You communicate clearly and confidently, whether on a Zoom call with a VP of Precon or writing a help article for a first-time user. * You’re organized and proactive. You don’t wait for customers to complain; you anticipate problems and reach out first. * You have a genuine interest in how AI is changing construction; you’re excited to be on the frontier, not intimidated by it or hesitant of it. * You have high tolerance for ambiquity; early-stage means building the playbook as you run it * You’ve spent time in the trades * You have a sense of humor * You’re gritty & scrappy * You’ve estimated multiple trades and project types (commercial, industrial, hospitality, etc.) * You’ve built training programs, SOPs, or onboarding documentation from scratch * You have a networking in the general or specialty contractor world and understand the competitive dynamics * You’ve used CRM or customer success platforms Education requirements: We require at least a high school degree, but prefer a Bachelor’s degree in a related field or equivalent experience. Location policy: We expect all staff to be in our office in RiNo, Denver full-time. We have a sweet office. However, we are open to a remote / hybrid policy for exceptional talent. Visa sponsorship: We do sponsor visas! However, we can’t guarantee successful visa sponsorships for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa. Please indicate on your application whether you require sponsorship. We encourage you to apply even if you do not believe you meet every single qualification: Not all candidates capable of thriving in this role will meet every single qualification as listed. We urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. If you want to do something different - something uniquely valuable, you should apply. “___” … let’s build it instead. You will be compensated according to your qualifications and the natural risk of the role (cash + equity). We offer fully-paid health insurance, 401k, and a once-in-a-lifetime experience.

Bastion enables financial institutions and enterprises to issue regulated stablecoins, generate revenue on reserves, and expand their ecosystems. Bastion’s platform combines stablecoin issuance, secure custody, and seamless orchestration for cross-border transfers, on/off-ramps, and stablecoin conversions. With Bastion’s platform and APIs, businesses can create and scale their stablecoin network, while optimizing revenue, compliance, and control. You can check out our Guide for Candidates ___ to learn more about our work. Overview We are looking for senior software engineers focusing on the backend to join the Bastion engineering team. We have an office in NYC with a very flexible hybrid working environment, but are also open to remote employees in the US. Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job. We are a startup, so the pace is fast and the specific work will change. You need to be okay with that. If you think this is something you can handle, we will be excited to speak with you. * Ramp on service layout, CI/CD, observability, engineering conventions and practices * Ship a small feature slice or quality-of-life improvement in one service * Add tests, dashboards, or runbook notes for the areas you touch * Outcomes * Multiple safe production deploys with follow-up verification * You can run core services locally and trace requests through logs/metrics * Updated documentation and/or PRs that improve onboarding in your area * Take ownership of a service or capability across our product, with an eye toward issuance-readiness * Lead a medium-scope project: eg. updating an API contract, implementing a partner integration, or improving robustness of a critical path * Strengthen reliability with better logging, tracing, alerts, and failure handling * Outcomes * A delivered feature/refactor that improves a product metric, SLO, or developer ergonomics * You’re a go-to person for your service domain * Lead a cross-service initiative, such as an API versioning plan, a data model migration, or a compliance-driven workflow change * Shape technical direction with design docs and mentoring * Partner with product and compliance to make pragmatic, regulation-aware tradeoffs * Outcomes * A multi-sprint delivery that simplifies the system and unlocks product velocity * Clear before/after reliability or performance improvements * Documentation and designs that help others ship faster and safer * Designing stable, evolvable APIs for custody, transfers, or issuance without breaking downstream clients * Building idempotent job flows for high-throughput transfers with strong audit trails * Hardening key operations using hardware-backed isolation and robust key policies * Improving p95 latency through query tuning, caching, or backpressure strategies * Languages: Go and TypeScript/Node.js; some services in Rust as needed * Service patterns: gRPC and REST; GraphQL/tRPC at the edge for frontend BFFs * Data and async processing: Postgres, Redis, Kakfa * Workflow Management: Temporal * Infra: AWS, containers, Kubernetes, Terraform; hardware-backed key isolation with Nitro Enclaves for sensitive operations * Observability and ops: Datadog, Grafana, Sentry, ___ Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market leading content and technology. Our top-notch team works closely with law enforcement, corrections, fire, and EMS professionals to better address today’s challenges and keep public safety personnel coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Lexipol’s ___ provides customized solutions enabling applicants to tap into federal, state, and private grants. More than $600 billion in nationwide grants is available to public safety agencies and local government each year. Few organizations have grants experts on staff, or the time to research opportunities and develop grant applications. We offer three unique grant solutions: ___, our grant search tool ___, a retained service program for applicants in need of support for multiple projects and programs on an annual basis ___, a complete end to end retained program for applicants throughout the entire grant lifecycle The CSM – Grants plays a critical role in ensuring the success and renewal of Lexipol’s subscription-based grants products, including GrantFinder, GrantWriter and GrantManager. This role focuses on account management, onboarding, and support of subscription clients, ensuring every customer experiences maximum value and service. The CSM manages administrative workflows, grant alert setup, and coordination of deliverables, serving as a liaison between clients, the Grants team, and internal stakeholders. This is done through working in these areas of focus: Retained Client Account Management (50%) • Manage and fulfill contracted retainer grant subscription services under the GrantWriter and GrantManager programs., • Manage and fulfill one-time grant writing service contracts, • Coordinate setup and administration of GrantFinder subscriptions for retained clients., • Support included grant writing and research services, ensuring accuracy and timely delivery., • Review and interpret funding opportunity announcements to identify applicable grants for clients., • Assist with consult calls for prospective departments, offering recommendations and guidance., • Manage onboarding, offboarding, and ongoing support for Retainer Services clients., • Oversee the onboarding and offboarding process for GrantFinder subscribers., • Manage client communication, setup, and configuration of grant alerts and calendars., • Troubleshoot technical and account-related issues promptly to ensure seamless client experience., • Maintain accurate account records and service notes in CRM systems., • Submit weekly progress reports summarizing activities, renewals, and client outcomes., • Attend weekly team meetings, client status calls, and check-ins with leadership., • Collaborate with the Grants team to improve process efficiency and cross-functional workflows., • 1–3 years of professional experience in a local government, nonprofit, or related administrative environment., • Proven ability to manage multiple client accounts with attention to detail and timely delivery., • Strong written and verbal communication skills, with a customer service orientation., • Demonstrated organizational and administrative skills, including accurate recordkeeping., • Comfort using technology tools and CRM databases for tracking and reporting., • Experience working with grants or funding programs in a local government or nonprofit context., • Familiarity with public sector administration or grant compliance best practices., • Experience with subscription-based customer success or account management., • Achieve 80% or higher renewal rate for subscription products., • Complete 90% of grant services within 12 months of contract start., • Maintain a rollover rate of 10% or less across assigned accounts., • Ensure all onboarding/offboarding processes are completed within defined SLAs., • Quarterly commission opportunities, • Play a vital role in helping municipalities secure funding for critical projects that improve communities., • Collaborate with an experienced, mission-driven Grants team dedicated to professional growth and impact., • Gain exposure to both public sector operations and funding strategy, learning from industry experts., • Work in a company that values innovation, teamwork, and continuous improvement., • Reports to a manager with extensive experience in grants and long tenure at Lexipol., • Collaborative, high-performing team that values purpose-driven work and shared success., • Engaging environment with teammates passionate about helping agencies secure funding., • Regular interaction with marketing, sales, and operations teams supporting public safety initiatives. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation is $75,000 plus quarterly commission. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 10,000 agencies and municipalities. For additional information, visit ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.#LI-KD1

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

POS-24664 Remote - EST, CST We’re looking for a Senior Product Manager to lead our AI-based Activation strategy for Free and Starter customers. This role focuses on helping small businesses reach their first meaningful outcome in HubSpot quickly and confidently. Today, many customers face unnecessary friction during onboarding and early setup, which slows time-to-value and limits long-term success. You will be responsible for improving activation outcomes by reducing setup complexity, increasing intelligent guidance, and expanding automated onboarding capabilities. This role sits at the intersection of product, data, and AI-enabled experiences, and plays a critical part in driving activation, early retention, and downstream monetization for our downmarket customers. In this role you’ll get to: • Drive activation outcomes for Free and Starter customers by translating broader strategic direction into benefit-first experiences that reduce cognitive load, build momentum, and help customers reach their first meaningful outcome quickly and confidently., • Translate customer and data insights into action by identifying friction in onboarding, setup, and early product usage and iterating toward higher first-goal activation and faster time-to-value., • Design intelligent, automated onboarding systems that reduce manual setup by using customer context to pre-configure relevant elements, thoughtfully balancing automation and required input to ensure scalable, trustworthy experiences., • Build AI-enabled product behavior by developing and refining prompts, sub-agent workflows, and evaluation approaches that improve onboarding decisions and outputs over time., • Drive end-to-end experimentation and scale what works — shaping hypotheses, running A/B tests with Data Science, analyzing results, and operationalizing successful patterns into repeatable systems., • Align and manage cross-functional stakeholders (Product, Engineering, Design, Data, GTM) by synthesizing inputs, navigating tradeoffs, and bringing teams along through clear decisions and crisp communication., • Define and operationalize success metrics across activation and beyond (leading + lagging indicators), with dashboards and ongoing monitoring to guide prioritization and decision-making. We are looking for people who have: • 4+ years of Product Management experience, with ownership of measurable product outcomes., • Experience leading experimentation programs, including hypothesis development, A/B testing, and results analysis, with strong quantitative fluency (funnels, cohorts, activation metrics, behavioral data)., • Experience improving onboarding, activation, or lifecycle performance in a SaaS or product-led growth environment., • The ability to synthesize qualitative and quantitative insights into clear product strategies and structured, data-backed plans., • Comfort operating in ambiguous, highly interdependent environments, driving clarity, prioritization, and alignment across stakeholders., • Strong product taste and attention to detail, with the ability to refine complex, interaction-heavy experiences into simple, intuitive outcomes., • Strong written and verbal communication skills, with the ability to align teams around a shared vision and bring diverse perspectives into a cohesive plan., • Hands-on experience working with AI-enabled or automated product experiences, with a strong interest in applying AI thoughtfully to improve customer outcomes. As a member of the Product Management org at HubSpot, you’ll: • Join a ___ that truly puts the customer first, • Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators, • Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use, • Use your voice, share your perspective, and have a real impact based on your point of view, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your ___ and choose a work style and location where you can ___, whether that’s at home, in an office, or a blend of the two., • Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $158,100 - $253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Travel to Brooklyn occasionally Support 125 employees/providers Clinical background a must Responsibilities Set up and support laptops, desktops, printers, and mobile devices Troubleshoot hardware, software, and connectivity issues Assist with onboarding/offboarding, including user account setup Pro

Role Overview: If you enjoying leading a team, building relationships, and balancing the needs of busy senior executives and support staff, then we would like to meet with you! The Manager, Executive Assistant (EA) Support, is responsible for managing the local Executive Assistant (EA) team in the New York office. This includes monitoring team coverage and workload, recruiting, onboarding and training new team members, managing performance, and making recommendations on salary, annual performance bonuses and promotion opportunities. The Manager, EA Support also oversees the daily management of invoicing and billing for the NY office. This position functions as a "working manager" and is expected to cover some executive assistant duties as needed. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: * Monitor EA team coverage and workload to ensure seamless and effective support of the New York office. * Oversee the daily management of all bills and invoices in the NY office by the EAs, streamlining processes, and ensuring all quotas are met for the month. * Manage EA performance by providing clear and timely feedback and guides development through coaching and mentoring. * Assist and collaborate with the Manager, Facilities and Administration (MFA) in assessing future EA support requirements and setting team goals to accommodate changing business needs. * Assess skills and provides training for new and existing team members in necessary software and project organization skills, as well as Cornerstone standards, systems, policies, and procedures. * Assist with the development and execution of administrative and consulting staff orientation and training. Participates in orientation for new hires in the NY office as it relates to their understanding of the EA role and how the EA operates generally within the firm. * Responsible for the development, update, and maintenance of training modules, guides and portal community documents for the administrative team. * Proactively manage the EA team's technical proficiency and professional output by leading firm-wide initiatives to standardize document management and visual protocols; responsible for auditing and enforcing these standards to ensure NY remains a center of operational excellence. * Assist with the development of budgets for administrative team training and retreats. * On occasion and as needed, the Manager, Executive Assistant Support may also cover some of the day-to-day EA duties including monthly billing duties, conflict checks, generating engagement letters, processing expense reports, and correspondence. What You'll Need to Be Successful: * Minimum 8+ years of relevant legal administrative assistant experience in a law firm or professional services environment; including a minimum of 3 years' experience directly managing or supervising staff. * Experience with managing the invoice/billing process, assisting with conflict checks and generating engagement letters. * Advanced knowledge of Microsoft Office suite programs (Word, Excel, Outlook, PowerPoint, etc.). * Demonstrated ability to manage people and teams. * Experience developing, implementing and leading training for a variety of staff and teams. * Strong organizational and time management skills and excellent attention to detail. * Excellent written and oral communication skills. * Discretion with sensitive and confidential information is required. * Excellent interpersonal, diplomacy and conflict management/resolution skills. * Bachelor's degree preferred. At Cornerstone Research, our people are our greatest asset. We are committed to providing a competitive total rewards package that recognizes the high-caliber expertise you bring to our global team while supporting your long-term professional and personal growth. Compensation * Base Salary Range: $101,100.00 - $139,800.00 * Individual base compensation will be tailored to your primary work location and the unique depth of experience you bring to the firm. * Annual Performance Bonus: This role is eligible for a discretionary bonus with a target of 12.5%. * This serves as a meaningful way for us to celebrate excellence, awarded based on both individual impact and our collective success as a firm. A Holistic Investment in You We view compensation as more than just a paycheck; it is an investment in your well-being and future. Our industry-leading benefits are designed to offer peace of mind and flexibility, featuring: * Health & Wellness: Comprehensive healthcare options, a monthly wellness subsidy, and complimentary access to premium wellness apps. * Financial Security: Robust retirement savings plans to secure your long-term financial goals. * Work-Life Blend: A hybrid work model that balances collaborative in-office time with telecommuting flexibility, alongside generous paid time off to recharge. * Family & Personal Support: Specialized support including fertility treatments, parental leave, back-up childcare, eldercare services, concierge assistance for personal errands, and pet care. * Growth & Culture: A firm-wide commitment to mentorship, continuous learning, and a vibrant, inclusive community. Please note that relocation assistance is not available for this role. We look forward to learning more about how your unique perspective can strengthen our team. Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive - from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products. The Opportunity Future focused and always one step ahead! Digital solutions and digital platforms are the key drivers for future growth. The Realytix Zero is a worldwide scalable Automated Underwriting Technology Platform comprising of rules and pricing engines to digitize & automate the underwriting of single risk business based on self-configuration for our business owners. The highly motivated team consists of colleagues with a broad range of know how - Underwriters, IT Developers, Pricing experts, Actuaries, IT Platform Architects and Data Engineers apply agile methodologies. The Realytix team was built in the German headquarter in Munich and has grown further internationally in US. The Customer Success Manager is expected to assure and support high quality product implementation including analysis & reporting and support the execution of market strategies to fortify the overall product strategy in the North American region. This role will consult with our internal and external clients in the digitization of new or existing insurance or reinsurance products. The incumbent will support the business development and gather requirements for new platform features from the business and client perspective. The individual is expected to be able to influence technological platform developments and communicate those actively both internally and externally. Responsibilities • Lead the development and continuous enhancement of the US customer success strategy, ensuring alignment with business goals and client expectations., • Own end-to-end client onboarding, including discovery workshops, requirements capture, solution design, platform configuration, UAT coordination, go-live readiness, and post-launch stabilization., • Establish and maintain proactive mechanisms for monitoring customer satisfaction, identifying trends, and implementing data-driven improvements., • Independently manage and deliver complex implementation projects, from PoC workshops through full deployment, ensuring superior client experience and timely execution across multiple stakeholders., • Identify and pursue strategic business opportunities with existing clients, acting as a key relationship manager across internal and external stakeholders (Insurers, MGAs, Munich Re Group Companies)., • Lead initiatives to digitize underwriting workflows by translating business rules, pricing logic, and operational requirements into scalable platform configurations and implementation plans., • Collaborate with Business Development (BD) Managers to co-develop tailored client value propositions, taking ownership of sales pitch preparation and delivery, and driving client engagement strategies., • Serve as a strategic advisor to clients during implementation and operational phases, proactively identifying opportunities to scale business volume and improve platform utilization., • Monitor and analyze the effectiveness of sales strategies, providing actionable insights and recommendations to BD Managers based on implementation outcomes and client feedback., • Demonstrate deep understanding of platform capabilities, bridging business and technology perspectives to influence platform development and innovation., • Actively lead cross-functional collaboration with client teams (e.g., Underwriting, Actuarial, Contract Writers), supporting BD strategy execution and contributing to the success of the Americas Team., • Facilitate knowledge exchange with innovation and product development teams across the Munich Re ecosystem to bring forward relevant solutions., • Champion client-centric feature development, acting as the voice of US customers within the broader Realytix Customer Success Team and influencing product roadmap decisions., • Work directly with engineering and client IT teams on technical topics such as API requirements, data mapping, configuration logic, defect triage, release readiness, and production issue resolution. Qualifications Successful candidates will possess the following skills/capabilities: • Understanding of underwriting principles in Non-Life (treaty or facultative) to understand product concepts for Digital & Automated Underwriting, • 5+ years of relevant experience in Underwriting, Software Development, Project Management skills within the insurance, InsurTech or a similar technical delivery role., • Working knowledge and solid understanding of different insurance or reinsurance pricing approaches and components., • Prior experience in software development, QA, solutions architecture, implementation engineering, or a similar technical delivery role., • Experience translating business requirements into technical specifications and platform configurations, • Experience working with APIs, data mapping, integration requirements, and testing, • Ability to troubleshoot complex implementation issues with engineering and client IT teams, • Experience with SaaS platforms, workflow systems, or rules/pricing engines, • Self-starter with a strong bias for action and ability to manage competing priorities, • Excellent networking, communication, influencing without authority and stakeholder management skills, • Customer-service and relationship-oriented., • Familiarity and interest with the technology space and IT platforms, • Bachelor's Degree or equivalent work experience preferred, • Willingness to work with teams distributed across different time zones and continents, • Willingness to travel around 10% The Company is open to considering candidates in New York City, NY. The salary range posted below applies to the Company's NYC location. The base salary range anticipated for this position is $115,600- $169,500 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate displayed represents the typical salary range for candidates hired in this position in New York. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 ___ Save job

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: We are seeking a highly motivated and talented Data Engineer I (Analytics Engineering) to help build and scale Capital Rx's analytics foundation. This role focuses on developing high-quality, analytics-ready datasets and a consistent metrics/semantic layer that power reporting, self-service BI, and operational insights. You will work heavily in dbt and Snowflake to design durable data models, define trusted business metrics, and ensure data quality through testing, documentation, and observability-partnering closely with operational, product, and analytics stakeholders to translate business questions into reusable data products that drive measurable outcomes. Position Responsibilities: • Partner closely with operational and analytics teams to translate business needs into analytics-ready data models, curated data marts, and reusable datasets., • Build and maintain dbt projects (staging intermediate marts), including model layering, macros, exposures, packages, and source freshness to accelerate delivery and improve reliability., • Design and evolve dimensional models (facts/dimensions, grain, SCD patterns) and analytics patterns aligned with key business domains., • Own metrics definitions end-to-end: establish KPI logic, naming standards, calculation rules, and governance; maintain a metrics/semantic layer so stakeholders use consistent definitions across tools and teams., • Implement robust data quality practices (dbt tests, constraints, anomaly checks/monitoring) to ensure reliable downstream reporting and decision-making., • Produce clear documentation and enablement assets (dbt docs, lineage, data dictionaries, metric definitions, onboarding guides) to support self-service analytics., • Optimize warehouse performance and cost in Snowflake through SQL tuning, incremental models, appropriate materializations, and efficient data design., • Use disciplined software engineering practices (Git-based workflows, peer review, CI checks, versioning, environment promotion) to deploy changes safely and repeatably., • Proactively identify and resolve data-related issues, ensuring system reliability and data integrity., • Provide ongoing support for critical analytics data products and participate in an on-call rotation as needed., • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)., • Strong SQL skills and experience building analytics datasets in a modern cloud data warehouse (Snowflake preferred)., • Hands-on experience with dbt core (model development, tests, documentation, macros, deployments)., • Solid foundation in data modeling (dimensional/Kimball concepts, facts/dimensions, grain, slowly changing dimensions)., • Experience defining and managing metrics: translating business logic into consistent KPI definitions, documenting edge cases, and maintaining metric governance over time., • 1+ years of experience delivering production-grade analytics models/marts or BI-ready datasets (internships/co-ops may be considered depending on leveling)., • Ability to collaborate effectively with both technical and non-technical stakeholders; strong communication and documentation skills., • A self-motivated, detail-oriented individual with the ability to tackle and solve intricate technical challenges and deliver high-quality work. Preferred Qualifications: • Experience in healthcare, PBM, insurance, or other regulated data environments., • Deep familiarity with Snowflake and experience supporting multiple warehouses or databases as environments evolve (e.g., Redshift and/or Postgres)., • Familiarity with semantic/metrics layer patterns and practices (e.g., consistent metric definitions, metric governance, semantic modeling approaches) and enabling KPI consumption across BI tools., • Experience with CI/CD for analytics (automated tests, PR checks, environment promotion) and data observability/monitoring practices., • Working knowledge of Python for data tooling or analytics enablement (e.g., automation, validation checks), and comfort collaborating with orchestration/workflow tools when needed. This range represents the low and high end of the anticipated base salary range for the NY-based position. The actual base salary will depend on several factors such as experience, knowledge, and skills, and if the location of the job changes. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. About Capital Rx Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA), advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$100,000—$120,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary We are seeking a skilled and passionate Senior Scrum Master to support the development teams in applying agile practices effectively with a focus on the Scrum framework. Candidates should foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. As a Senior Scrum Master candidates are expected to extend their influence beyond their specific teams and help guide multi-team "pods", bring new perspective and experience to our Agile team and help grow other more junior Scrum Masters through mentoring and guidance. Position Responsibilities: Agile Coaching & Facilitation • Facilitate Scrum events and coach teams to self-organize and continuously improve., • Design and lead retrospectives tailored to team needs., • Assess team Agile maturity and adjust coaching approach to match strengths and weaknesses, • Guide teams in applying lean and agile principles to improve delivery., • Foster collaboration between Scrum Teams and stakeholders., • Mediate conflicts and support team dynamics to ensure a healthy team environment., • Identify and remove impediments to team progress., • Leverage empirical data to drive continuous improvement., • Prepare and present sprint reports including velocity, capacity, and predictability metrics., • Collaborate with product teams on backlog management, coaching on prioritization best practices, • Assist in roadmap development and release forecasting using agile metrics., • Promote best practices in lean, iterative software delivery., • Share discussion topics and tactics to improve the effectiveness of the overall Agile team., • Help more junior Scrum Masters on their own professional journey through mentoring and less formal guidance., • Tracks quarterly goals for team(s) A Successful Contributor has: • Deep knowledge of multiple agile frameworks and how to apply them effectively., • Experience in teaching, organizing, and sharing specific educational information on Scrum and agile frameworks., • Facilitation skills. The ablity to build consensus and alignment, mediate and diffuse conflict, and highlight innovative solutions., • Understanding of business strategy techniques and their impacts to product delivery (i.e. Lean Startup and Design Thinking)., • Experience implementing Forecasting and Release Planning Practices such as Quarterly planning and road mapping iterative releases using data on velocity, capacity, and predictability., • Inductive Reasoning abilities and can use a combination of data points to form conclusions and rules in sprint planning., • Understanding of emergent architecture and how to apply it to iterative development and incremental delivery., • Understanding of CI/CD techniques and how these can be used effectively to deliver complex software solutions., • Proficient with building complex automations that can be applied to increase the Scrum Team's efficiency in following the Scrum framework., • Skilled communicator, with a focus on commitment, courage, focus, openness, and respect., • Experience and proficiency in guiding teams towards self-organization and accountability., • Leadership qualities and experience, enabling them to grow individual Scrum Masters and the broader team Required Qualifications: • Bachelor's Degree in business, information technology, or 5 years' work experience in related field required., • 5+ years working in Scrum Master role. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary Join our mission to transform pharmacy benefits. In this development role, you will lead large, high-impact projects, working closely with product managers, designers, and clients to gather both business and technical requirements with a product mindset. You will be at the forefront of technical solutioning, driving enterprise API integrations, data migrations, data exchange, and prioritizing security. This role involves extensive client interactions, API development, and ensuring scalability. You will collaborate cross-functionally across internal teams and various departments within our client organizations to accelerate program technical deliveries. This is an exciting opportunity to redefine the pharmacy benefits landscape through collaboration and cutting-edge cloud technology. WhyYou'llLove Working Here • Opportunity to lead high-impact, client-facing initiatives that directly influence key business metrics., • Hands-on exposure to architecture, system design, and solving complex scalability challenges in real-world environments., • Be a catalyst in accelerating client migration and new client onboarding with direct visibility into outcomes., • Work on a team that values quick, elegant solutions to complex problems where your contributions shape the future of pharmacy benefits., • Lead the development and deployment of cutting-edge solutions from design to production., • Collaborate with product managers and cross-functional teams to refine and implement requirements, ensuring seamless integration and user experience., • Engage with major clients and cross-functional teams to architect innovative solutions and enhance product functionality., • Establish and maintain consistent, enterprise-grade APIs across services, ensuring interoperability and scalability while employing best practices for interactions with both partner and internal systems., • Build robust backend applications in Python on AWS Lambda, API Gateway, SMS, ECS, and other cloud technologies., • Implement backend code in a serverless, cloud-native environment (Flask/AWS Lambda/ECS)., • Design and implement scalable systems capable of handling high-volume transactions, ensuring robustness and reliability., • Ensure security best practices are followed in all aspects of development and deployment., • Conduct code reviews to maintain high code quality and standards., • Demonstrate technical leadership, driving timely execution and high-quality software delivery., • Make informed architectural decisions through careful evaluation and leveraging prior experience., • Self-manage tasks, collaborate effectively with both internal and external teams, and drive projects to successful completion., • 7+ years of related job experience with a broad range of technical skills., • Desire to work in a health technology company; previous Pharmacy Benefits Manager (PBM) experience is a plus., • Strong experience in Python (Flask/SQLAlchemy) and TypeScript (React)., • Advanced PostgreSQL database knowledge, including common table expressions, windowing functions, views, stored procedures, and indexing techniques (full-text or geospatial)., • Experience working with microservices, an API-based application paradigm, and distributed caching techniques., • Proven ability to deliver complex web applications to the cloud, targeting infrastructure as code with a security mindset (AWS, Terraform)., • Demonstrated ability to improve scalability and observability of systems., • Proficiency in Linux using Bash, Zsh, Python, Node.js and similar tools., • Experience with Git code management, preferably in a mono repository., • Strong knowledge of unit testing across multiple paradigms and integration testing using frameworks like Playwright., • Excellent verbal and written communication skills, enabling effective collaboration in a remote environment and with major clients' technical and non-technical teams, • Strong problem-solving skills and a proactive approach to identifying and addressing potential issues. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$150,000—$180,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Role: Sr. Security Operations Platform Engineer (SOC) Required Skills 10+ years in SOC (Analyst/Engineer/Architect) Hands-on XSIAM (or Cortex XDR/XSOAR) Strong QRadar (rules, AQL, log sources, flows) SIEM/SOAR migration experience (enterprise level) XQL & detection rule development SIEM onboarding, normalization, field mapping SOAR playbooks & workflow automation MITRE ATT&CK based detection engineering Scripting: Python / JavaScript Strong SOC ops: triage, IR, threat hunting, tuning Preferred Palo Alto certs (PCCSA / PCNSA / XSIAM / XSOAR) QRadar certification Experience in FSI / Govt / Healthcare Tools: Syslog-ng, Kafka, Cribl Purple team / Detection-as-Code Responsibilities Transform SOC workflows aligned to XSIAM Lead QRadar/CP4S → XSIAM migration Build playbooks, automations & detection use cases Ensure data integrity, alert quality & coverage Define KPIs, dashboards & SOC metrics Advise on modern SOC architecture & automation-first strategy Mentor team on XSIAM, XQL & automation Handle stakeholder communication & documentation Deliverables Log onboarding & normalization Automation workflows & playbooks Detection use cases & tuning

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co Are you looking to make a real impact and play a meaningful role in the growth of our company? As a SLED Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What You Will Be Doing: • Serving as the technical point of contact for your accounts and account managers in your assigned territory., • Building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs., • Creating and owning value-based relationships at all levels in customer organizations., • Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win., • Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences., • Advising the sales team on effective ways of positioning Elastic products, solutions and services., • Onboarding, educating and enabling our partners, and supporting them in sales cycles., • Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs., • Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams., • Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic. What You Bring: • A track record of success in a technical presales role-enough experience selling and implementing technology to earn your customer's trust., • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies., • A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships., • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors., • An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?, • The ability to inspire groups, both large and small., • A willingness to travel 40% within region, as well as occasionally internationally. Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary, • Health coverage for you and your family in many locations, • Ability to craft your calendar with flexible locations and schedules for many roles, • Generous number of vacation days each year, • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service, • Up to 40 hours each year to use toward volunteer projects you love, • Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email ___. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see ___ for our Privacy Statement. Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $107,500-$170,100 USD The typical starting Target Variable range for this role is: $46,000-$72,800 USD The typical starting On-Target Earnings (OTE) range for this role is: $153,500-$242,900 USD #LI-AM2

Scale AI operates a global two-sided marketplace. On the demand side, AI labs and enterprises need high-quality training data. On the supply side, 500,000+ contributors across 100+ countries perform the annotation, evaluation, and data-generation work that makes frontier AI possible. For example, our contributor network includes Math PHDs from Vietnam, law professors at top colleges and investment bankers modeling efficient capital structures - all in service of training next-gen AIs. Keeping this marketplace trustworthy and free from fraud is foundational - to contributor experience, to customer data quality, and to the health of the business. We are looking for a senior Product Manager to lead Trust & Safety at Scale. This is a high-autonomy, high-impact role. You will own the product strategy for fraud detection, prevention, and remediation across our contributor ecosystem - building the systems that protect our platform from abuse while preserving a fair, transparent experience for legitimate contributors. T&S at Scale intersects every part of the contributor lifecycle: onboarding, task assignment, quality assessment, and payments. The scope is global, the adversaries are sophisticated, and the stakes are real. This role requires deep domain expertise in fraud and trust & safety. You should bring a strong point of view on how to build world-class T&S systems - because you will be the resident expert. You will set the vision for moving T&S from a reactive, fire-fighting posture to a proactive, intelligence-driven function with scalable detection and prevention infrastructure. About the Role: • You will be the most senior T&S product leader at Scale, reporting directly to the Head of GenAI Product. You will have dedicated engineering, data science, and operations partners, and will work closely with EPD leadership and Delivery Ops., • T&S at Scale is not a mature function - it has been built reactively over time in response to specific fraud incidents. The platform needs a cohesive strategy that balances fraud mitigation with contributor growth, reduces false positives, and replaces ad-hoc solutions with scalable systems. You will inherit a patchwork of existing tools, signals and products and shape them into a coherent, defensible platform with mature processes., • The contributor marketplace creates unique fraud vectors: account farming, task manipulation, quality gaming, payment fraud, and collusion - all evolving as AI capabilities change. You need to stay at the leading edge of adversarial behavior in AI-native marketplaces., • Set the product vision and strategy for Trust & Safety at Scale, shifting the function from reactive incident response to proactive, intelligence-driven fraud prevention, • Own the product roadmap for fraud detection, prevention, and remediation systems - including the Risk Engine, data signals intelligence, anomaly detection, and contributor investigation tooling, • Build a balanced approach to fraud mitigation and growth protection - ensuring T&S interventions don't unnecessarily throttle the contributor funnel or create friction for legitimate users, • Investigate and deeply understand contributor behavior patterns to identify emerging fraud vectors before they become material, • Drive cross-functional alignment across Ops, EPD, Finance, and executive leadership - independently handling escalations, stakeholder conflicts, and weekly fire drills without requiring constant HM involvement, • Translate complex fraud patterns into clear product requirements for engineering, and partner with data science to build and improve detection models, • Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, false positive rates, contributor impact, and financial exposure, • Establish business cases quantifying fraud losses and ROI of prevention investments to secure resources and prioritize effectively, • 8-12 years of experience in Product Management in the tech industry, with at least 3-4 years leading Trust & Safety, Fraud, or Risk product teams, • Deep domain expertise in fraud (not security) - specifically consumer product fraud, marketplace fraud, or contributor/gig-economy fraud. FinTech/payments fraud alone is not sufficient; we need someone who understands platform-level abuse and adversarial user behavior, • Track record of building T&S systems at consumer-facing marketplace companies (e.g., Uber, DoorDash, Airbnb, eBay, Instacart) or similar high-growth platforms with global contributor/user bases, • Proven ability to balance fraud mitigation with growth protection - you've made hard tradeoff decisions between blocking bad actors and preserving good UX, • Exceptional stakeholder management skills - you've navigated complex orgs with Ops, Engineering, and leadership stakeholders who have competing priorities and strong opinions. You handle escalations, build trust, and drive alignment independently, • Strong analytical capabilities - you can investigate contributor behavior data, define fraud metrics, and build detection logic. High proficiency in SQL, • Experience setting ambitious product vision and executing against it - you've moved a function from reactive to proactive, • Experience building T&S systems with global/international coverage across diverse contributor populations, • Understanding of AI-enabled fraud vectors and how adversarial behavior evolves as AI capabilities improve, • Experience with contributor/gig-economy platforms specifically (not just consumer marketplaces) About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Corporate Actuarial produces reserving and financial metrics across IFRS 17, US Stat/Health, and Solvency II. The team delivers accurate, forwardlooking financial information that supports senior management, Finance, ERM, Pricing, auditors, and regulators. Results from valuation drive thought leadership and informed decisionmaking across the organization. Your primary responsibility is to manage day to day valuation activities of Munich's LTC line of business, including support of new business activities on LTC products and coordination of valuation of existing business with external consultants. You will have opportunities to lead ad-hoc projects from other line of business within the valuation team. You will be managing actuarial students and the relationship with external consultants supporting the team. • Key contact and liaison between external consultants working on the valuation of existing LTC business, and other internal stakeholders., • Responsibility to help assess, onboard and support quarterly reporting on new LTC transactions., • Support external consultants and CA colleagues in enhancing and improving the existing valuation process to be faster and more efficient., • Manage LTCspecific quarterly and annual closing issues, assumptions, corrections, and control evidence., • Develop and document valuation assumption updates, ensuring alignment with Pricing/ERM and assumption governance., • Quantify sensitivities and stress tests and support deeper insights and analysis of MARCs LTC business., • Strengthen model/process controls: input validation, automated checks, and reproducible workflows., • Ensure LTC model/process changes support Best Estimate reporting, statutory requirements, and emerging deal structures., • Prepare LTC projections for reforecasts, annual plan, ORSAaligned scenarios, stress testing, and capital analysis., • Partner with Pricing and other Corporate Actuarial colleagues on onboarding new LTC deals into valuation., • Collaborate with Finance, Model development, ERM, Claims, and Data teams., • Communicate results to both actuaries and non-actuaries, and work collaboratively across Munich Re, • Assist external reviewers (e.g., auditors), • Effectively manage internal and/or external resources (e.g. consultants), • FSA required, • Bachelor's degree, • Valuation or Financial Reporting experience, • Living benefits/ LTC product knowledge preferred, • Modeling experience (e.g. Moody's AXIS, SQL) preferred Our Benefits • Comprehensive Medical Plans, • PTO and Family Leave, • Retirement Savings Plans, • Dental and Vision Plans, • Life and Disability insurance, • Employee Assistance Program, • Adoption Assistance, • Wellness Programs - Calm, WW, SoFI, Virgin Pulse, • Commuter Benefits, • FSA and HSA Plans About Munich Re Together, we engage with everything we have and are, to help humankind act braver and better. As the world's leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. For New York City based employees, the base salary range anticipated for this position is $178,899 to $197,731 plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest. ___ Save job

Company DescriptionJob Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Dayin the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service, • Willingness to engage and have conversations with customers to provide excellent service, • Guide customers through our fashion trends, stories & products in all areas of the store, • Ability to effectively promote and sell our products to customers, • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives, • Representing yourself and the H&M brand positively during all customer interactions Fashion & Trend Awareness • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc., • Retain and share your service, fashion and store operations knowledge and skills with colleagues, • Follow all procedures, routines, and legal requirements in all areas of the store, • Give & receive feedback with your colleagues to learn, develop & support each other, • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care, • Operate fitting room and checkout areas according to best practice & processes, • Contribute to a clean and tidy sales floor and back of house (including stockrooms), • Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines, • Ensure good stock levels with replenishment routines on sales floor, • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc), • Support with opening and closing of the store, • As a Sales Advisor, you'll be passionate about fashion and everything we create in-store., • Motivated by giving customers a great experience., • You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented., • You should also enjoy working in a collaborative and dynamic environment., • You have sales experience working in a dynamic and collaborative environment that you can apply to your role, • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability, • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years, • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues, • We are an inclusive company where you're encouraged to be yourself at work, • You will have access to a large global talent community, where career growth and aspirations have no limits, • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community EEOC Code: SLS Compensation: Sales Associates Pay Rate $16.50 per hour** *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at ___, and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M ___. H&M Fashion USA, Inc. - Maki Assessment Tool: We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying.The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers. If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting ___. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions. When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose. During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our ___ We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our ___. Videos To Watch