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Job Description Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health—exercise, nutrition, recovery, and stress management—we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority. With over 20 years of experience across Connecticut, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Front Desk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing. Cornerstones Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions: • We care from the core, • We sweat the small stuff, • We are teachers & scholars, • We take ownership, • Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing., • Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests., • Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems., • Address client inquiries, feedback, and concerns promptly, escalating when necessary., • Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan)., • Promote additional services and products to enhance client engagement with the Performance Optimal Health model., • Maintain a clean, organized, and welcoming workspace with attention to detail., • Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience., • Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy., • Exceptional customer service skills and a passion for client care., • Strong organizational, analytical, multitasking, and communication abilities., • Experience with Apple and Windows products, Microsoft Teams, and relevant software., • Familiarity with EMR and CRM systems., • Ability to manage multiple situations with poise and confidence., • Associate degree in a related field., • Experience with Mindbody Online, Optimis, or Duxware systems., • Medical/Dental/Vision, • 401K+ Match, • Growth potential within the organization., • Access to facilities at all locations., • Internal and external discounts., • Fun atmosphere.

Job Description The Orthopedic Physical Therapy Residency Program at Performance Optimal Health is a 12-month, post-professional program designed to advance the clinical expertise and leadership skills of Physical Therapists in the specialty area of orthopedic physical therapy. This internal program is open to licensed Performance Optimal Health clinicians and combines evidence-based didactic education, structured clinical mentoring, teaching, and community engagement to prepare residents for board certification as an Orthopedic Clinical Specialist (OCS) through the American Board of Physical Therapy Specialties (ABPTS). Program Mission: To develop specialist orthopedic Physical Therapists by delivering an advanced, evidence-based curriculum and fostering a commitment to improving patient outcomes through clinical excellence, research integration, and community service. The program supports a culture of innovation, lifelong learning, and continuous quality improvement among residents, mentors, and faculty. Program Objectives: • Deliver a Comprehensive, Evidence-Based Curriculum, • Curriculum updated annually to reflect current research, • Broad exposure to orthopedic conditions and interventions, • High-quality clinical mentorship throughout the residency, • Promote Excellence in Orthopedic Clinical Practice, • Faculty maintain OCS certification and active APTA engagement, • Mentors model clinical reasoning and advanced orthopedic skills, • Prepare Residents for OCS Certification, • Emphasis on developing expert clinical reasoning, • Specialist-level patient care experiences and assessments, • Structured exam preparation and support, • Ensure Continuous Program Improvement, • Annual review of curriculum and mentoring effectiveness, • Oversight of clinical experiences to ensure diversity and quality, • Faculty and resident feedback-driven refinement, • Encourage Leadership and Service, • Active participation in community events and outreach, • Engagement in professional meetings and continuing education Resident Goals & Responsibilities: • Achieve Specialist-Level Clinical Competency, • Excel in didactic learning and hands-on clinical skills, • Deliver high-quality patient care, • Apply for and prepare to take the OCS exam, • Serve as a Clinical Educator and Peer Mentor, • Act as Clinical Instructor for DPT students, • Lead journal clubs and discussions, • Develop an online educational course on the LearnWorlds platform, • Demonstrate Mastery of APTA’s Core Competencies, • Clinical reasoning, communication, patient education, and systems-based practice, • Effective and individualized patient management, • Engage in Professional Development and Advocacy, • Maintain APTA and Orthopedic Section membership, • Attend APTA’s Combined Sections Meeting, • Support growth of the orthopedic physical therapy profession, • Commit to Lifelong Learning and Scholarship, • Complete a capstone clinical case project, • Licensed Physical Therapist employed by Performance Optimal Health, • Graduate of an accredited Doctor of Physical Therapy (DPT) program, • Demonstrated commitment to orthopedic specialization and clinical growth, • Strong communication, critical thinking, and leadership potential Application Process: • Graduate from a CAPTE-accredited Doctor of Physical Therapy (DPT) Program, • Possession of current license to practice physical therapy in the state of Connecticut and/or Florida, • No history of professional license suspension, probation, revocation, or ongoing investigation, • CPR certified, • Active membership in the APTA(national, state, and orthopedic section), • Active membership in the AOPT Benefits • Mentorship by board-certified clinical specialists (OCS), • Structured learning aligned with ABPTS standards, • Continued employment and benefits with Performance Optimal Health, • Opportunities for teaching, research, and community outreach, • Support for professional growth and board exam preparation

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro is looking for a motivated, compassionate, forward-thinking FULL TIME Physical Therapist who excels at assessing patients’ strengths and weaknesses and devising creative but effective treatment plans. Our clinics enjoy a well-trained support staff, as well as a state-of-the-art space and equipment. Come be a part of a growing organization in a progressive, supportive, and innovative team! All levels of experience are encouraged to apply and will train the right new graduate Qualifications • Licensed Physical Therapist in the state of New York or eligible., • Evaluates a patient's need for physical therapy and develops an appropriate treatment plan., • Provide appropriate care and treatment to patients based on physician care plan, agency policy and professional standards of care., • Instructs family members, PTA's, Home Health Aides, and other caregivers in appropriate physical therapy techniques., • Mandatory Certifications: First Aid, AED, & CPR Certifications. Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Incentive Program, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Full Salaries, Orthopedic Residency Programs available, • Loan Repayment program- up to $5,000 per year, • Progressive Leadership Development Programs, • Up to a $1,500 CEU stipend per year, plus all expenses paid for any speciality certifications towards Schroth, Pelvic Floor, OCS, PCS, NGS or WCS, • Access to unlimited online CEU’s through our partnership with MedBridge Education, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description Metro PT is looking for a motivated, compassionate, forward-thinking Clinical Director to support our Harrison clinic. If you’re an experienced Physical Therapist ready to take the next step forward in your career, we want to hear from you! Our clinics enjoy a well-trained support staff, as well as a state-of-the-art space and equipment. Come be a part of a growing organization in a progressive, supportive, and innovative team! Responsibilities: • Lead the clinical and financial operations of the clinic, including meeting or exceeding operational performance metric goals., • Mentor and coach staff clinicians and non-clinical teammates in the clinic., • Cultivate relationships with the community, patients, and referral sources, • Grow the clinic through marketing efforts in collaboration with Metro’s sales and marketing departments, • Develop customized plans of care based the most up-to-date, evidence-based practices and treatments, • Provide timely communication with referral sources., • Oversee patient and teammate schedules to ensure care completion, • Complete daily patient care, progress and discharge notes in a timely manner, • Set and achieve professional goals and career growthQualifications, • Physical Therapist Program Graduate., • NY Physical Therapist License., • 3+ years of experience treating as a licensed Physical Therapist in an outpatient setting., • Strong leadership qualities is a must, • Mandatory Certifications: First Aid, AED, & CPR Certifications Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Profit Sharing Opportunities, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Full Salaries, Orthopedic Residency Programs available, • Loan Repayment program- up to $5,000 per year, • Progressive Leadership Development Programs, • Up to a $1,000 CEU stipend per year, plus all expenses paid for any speciality certifications towards Schroth, Pelvic Floor, OCS, PCS, NGS or WCS, • Access to unlimited online CEU’s through our partnership with MedBridge Education, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO • Greet every customer with warmth and urgency, whether in person, over the phone, or online, • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly, • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs, • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate, • Keep nurses and doctors updated on customer needs for a seamless care experience., • Provide confidential, compassionate guidance on financial options and end-of-life decisions, • Process payments accurately while protecting personal and financial information, • Follow up with customers after visits to check on their pet's care and strengthen relationships, • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED • 2+ years of experience in a customer service role, • Advanced knowledge in computer programs and practice management software, • Highly organized, with strong attention to detail, • A strong communicator; able to interact positively with anyone and everyone, • A strong multitasker, able to thrive amid chaos, • High emotional intelligence, able to read a room and plan and act accordingly, • Adaptable and amenable in high stakes environments, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health—exercise, nutrition, recovery, and stress management—we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority. With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Front Desk/Healthcare Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing. Cornerstones Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions: • We care from the core, • We sweat the small stuff, • We are teachers & scholars, • We take ownership, • Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing., • Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests., • Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems., • Address client inquiries, feedback, and concerns promptly, escalating when necessary., • Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan)., • Promote additional services and products to enhance client engagement with the Performance Optimal Health model., • Maintain a clean, organized, and welcoming workspace with attention to detail., • Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience., • Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy., • Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels. Qualifications: • Exceptional customer service skills and a passion for client care., • Strong organizational, analytical, multitasking, and communication abilities., • Experience with Apple and Windows products, Microsoft Teams, and relevant software., • Familiarity with EMR and CRM systems., • Ability to manage multiple situations with poise and confidence., • Associate degree in a related field., • Experience with Mindbody Online, Optimis, or Duxware systems. Benefits at a full-time status: • Medical/Dental/Vision, • 401K+ Match, • Growth potential within the organization., • Access to facilities at all locations., • Internal and external discounts., • Fun atmosphere This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.