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The Department of Financial Services is seeking candidates for the position of Financial Crime Risk Manager, (Director Financial Services Programs 1), in Virtual Currency. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsi

Job Description Job Summary: The Clinical Sales Liaison is responsible for generating acute infusion patient referrals. (TPN, antibiotic, inotropic, nutrition) The Liaison will provide cross functional collaboration with pharmacy, intake, nursing and operations while working closely with the hospital case managers, discharge planners and social work staff at area hospitals and Skilled Nursing Facilities. This person serves as a patient care advocate and facilitates the coordination of post-hospitalization care. The liaison will be primarily facility-based to develop relationships which generate referrals reflective of UHC’s mission and in line with prevailing clinical standards for all service lines. Minimum Qualifications: • A four-year college degree, preferred in business or health care related fields or equivalent work-related experience OR, • Current NY State RN licensure, with a minimum of three years homecare or clinical experience, with a proven track record., • Sales and marketing experience preferred., • Excellent oral and written communication skills; ability to make group presentations., • Personable, organized, and self-directed., • Ability to prioritize and multi-task., • Computer literacy., • Knowledge of home medical and infusion reimbursement preferred., • Valid driver’s license and access to reliable transportation required. Work Environment: • Travel in the community at large, • Hazards include risk of exposure to blood borne and airborne pathogens, • Possible exposure to traffic hazards and poor road conditions Special Physical Demands: • Manual dexterity necessary to manipulate sharps regularly without injury, • Requires ability to move about *standing, sitting, operating a motor vehicle, etc.), • Clear speech, adequate hearing and near visual acuity are essential for effective performance, • Must possess ability to write and/or input data on a keyboard File: Administration – Human Resources • Must maintain a pleasant, social, positive, and outgoing attitude Performance Requirements: • Establish ongoing relationships with physicians, hospitals’, SNF, ALF, home health companies and payors in the assigned territories., • Coordinate all needs to transition patient to alternate site by working with all healthcare providers including case management, referring physician and patient, to ensure a seamless discharge process., • Maintaining clinical expertise and fulfill licensure requirements (as applicable)., • Accurately and completely assessing the patient and their environment (for home infusions)., • Validate physician’s or authorized prescriber’s orders (as applicable)., • Conduct initial infusion set-up and patient/caregiver training and education on our therapy services and technology., • Serve as patient advocate and conduit to company while maintaining patient confidentiality., • Accurate and complete documentation of referral information., • Accurate and complete home care record documentation., • Maintaining and complying with policies and procedures., • Functioning autonomously., • Author and present requested in-services to community/referral sources., • Communicates with clinical, reimbursement, operational and management personnel as required to support all areas to ensure effective customer service and sales development., • Display expertise in local markets (competition, payors, therapies) as well as various disease states relevant to therapies., • Maintain and grow core therapy admission through customer relationships and provide responsive customer service within assigned hospitals, • Responsible for the achievement of net revenue and profit objectives., • Provide sales support to targeted accounts by coordinating service, evaluating current and new business opportunities. Provide Quality Oriented Customer Service By: • Following Universal precautions, • Being courteous and respectful of customers and their property, • Explaining services, properly education patient/caregiver, • Reviewing thoroughly and accurately initial services information with the customer/caregiver (i.e. rights/responsibilities, financial responsibilities, etc.), • Documenting customer care issue/concerns (when applicable) and forwarding to supervisor, as appropriate Improves Branch/Region Productivity and Efficiency By: • Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the branch/region, • Assisting in the acquisition of referral-generated qualifying documents, • Educating referral sources on service coverage issues File: Administration – Human Resources Follows Company Policies and Procedures By: • Understanding and following Confidentiality policy., • Understanding and following Compliant, Atypical Event and Exposure procedures, • Understanding DO NOT Resuscitate orders and employee’s responsibility, • Understanding corporate mission and accurately portraying payer regulations and relationships, • Complying with all company policies and procedures Establish Ethical Framework to Determine Decisions And Actions by: • Acting as patient advocate and maintaining patient confidentiality, safety and security, • Respecting, promoting and preserving human dignity, rights and diversity, • Following principles of beneficence, non-maleficence, protection of patient autonomy, justice and veracity to dictate nursing actions, • Understanding and using professionally established guidelines, • Having knowledge of statutory and regulatory constraints regarding scope of practice and patient care Exhibits Exceptional Work Ethic By: • Not being wasteful or abusing branch/region resources (vehicle, buildings, equipment, supplies, phones, utilities, time at work and time absent from work, etc.), • Presenting fair and honest reports of expenses (travel, gas, etc), • Following through timely with commitments, • Being flexible and able to prioritize for maximum customer satisfaction, • Presenting ideas and solutions to customers and/or operational problems, • Allowing others to speak without interruption, • Asking clarifying questions and showing consideration of others comments, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill-will connotations, • Answering calls within three rings and properly introducing self in a pleasant clear voice, • Returning phone message or other communications promptly, responding calmly to angry or upset customer and avoiding personal calls (or minimizes) to allow customer access to business lines, • Attempting to resolve conflict without 3rd party intervention, refraining and discouraging gossip, and portraying the company in a positive light to customers and co-workers Teamwork/ Accountability: • Volunteering to assist co-workers, • Learning about newly introduced product/services; their purpose, assembly, customer education and safety issues, • Ensuring completion of required in-services, testing and/or immunizations, • Complying with applicable memos and policy changes as issued

Job Description Gig Workers Wanted! Are you tired of working for someone else? Have you thought about building a business for yourself? If you answered yes to either question – Welcome! We are excited to introduce Davies Risk Services to you! Our Premium Auditors come from various backgrounds. If you are inquisitive, driven & self-directed, love numbers and spreadsheets, and being out in the field working with all different types of people – then check out the rest of this job description! Davies is an industry leader and premier provider of premium audit and loss control services! Celebrating 30+ years in business, we owe our success to our talented field auditors in the field performing our work. At Davies our core values are our guiding principles, not just words we put on our website or company documents. Our core values are simple; We are Connected - We are Dynamic We are Innovative - We Succeed Together! Why Partner with Davies Risk Services? • Grow a business for yourself and take control of your own destiny!, • Manage your own schedule and work out of your home office, • You determine how much work you take from us and manage your volume, • Our contractors are paid by the job - you determine how much money you make!, • Individually scheduling appointments with clients to conduct the premium audit and obtain necessary information, • Submitting audit reports via web-portal and Davies’ exclusive premium auditing software, • Contacting clients and communicating via phone, email, and face to face discussions, • Examining commercial businesses’ payroll and tax records, • Evaluating operational practices, • Adhering to customer requirements and quality standards, • Maintaining confidentiality and acting with integrityQualifications:, • Successful candidate must live the geographic area advertised!, • Accounting or bookkeeping experience is helpful, but not required, • Strong customer service and people skills are a must!, • Numbers-oriented, • Knowledgeable of Microsoft Office, particularly Excel, Word and Outlook., • Strong analytical skills, • Ability to use deductive reasoning to find solutions. #LI-SM1 #LI-HYBRID Powered by JazzHR zLTPU1haQV

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The SAMSHA grant CCBHC Project Director is responsible for leadership in the provision of high-quality behavioral health services and the effectiveness of clinical and administrative services for the CCBHC expansion grant. The position incorporates staff leadership, supervision and a range of administrative tasks related to ensuring scope of the CCBHC across the program and collaboration with the CCBHC and SUD team, including clinical supervisors and the larger behavioral health portfolio. She/he is responsible for maintaining OASAS regulatory compliance and serves as a leader in driving quality improvement and delivery of the CCBHC. Under the supervision of the Senior Administrator, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity KEY ESSENTIAL FUNCTIONS • Provides oversight and management of the operations, staff, and compliance of the CCBHC grant and all SAMSHA grant requirements., • Responsible for the client population to be served per grant year to be assessed through the completion of NOMS assessments at different time intervals during the grant period and attached to client's clinical records., • Responsible for the enhancement of health indicators services of CCBHC client population, • Monitors the grant related health indicators as per meeting the disparity statement, and evidence-based treatment through a single point of entry (integrated care, follow up and prevention)., • Formulate grant IPPS and responsible for tracking with the larger team these indicators, reporting to SAMSHA every 3 months and any corrections plans to meet those indicators., • Supervise the overall management in timely date entry reporting, quarterly reports to SAMSHA through SPARS (data collection, entering and review on population serve)., • Participate in all expansion grant trainings, meetings, learning collaboratives, presentations as per SAMSHA expectations on the program lead., • Collaborate with fiscal, larger team in securing stability and fiscal operational correlated reporting are provided timely by the project lead in ERA commons, • Responsible for the sustainability of the grant through performance at the end of the grant years and working towards securing any available future expansion., • Provides oversight and management of the operations and compliance aspects of the CCBHC program, in accordance with agency and OMH, OASAS standards of care regulations and grant requirements., • Collaborate with the ACDP clinic team, clinical supervisor, Administrator, coordinator, • Provides direction and support to the clinical leaders in areas such as the hiring, orientation, training, and total performance management processes., • Provides supervision to program staff and leadership staff and workflow; including delegating assignments and monitoring effectiveness to ensure best practices within the program and compliance with operational plans and the CCBHC scope., • Monitors the staffing requirements for the practice including evaluating staffing needs and participating in the hiring process., • Ensure the CCBHC program is financially stable and if a deficit that corrective actions are taking to ensure stability (PDSAs)., • Monitors high risk, care transition, Psyckes, Quality improvement, care transition, Rhio Alerts., • Ensure metrics are met and reported, census requirements, bundle of services, management processes and provide recommendations on best practices and policy implementation., • Assist in crisis management and oversee all incident reporting to appropriate agencies (OASAS, Justice Center, NIMRS…etc.), • Ensure programs are complying with enrolled initiatives, grants and prepared for upcoming regulations or reimbursement expectations as working directly with the larger team, billing department and supervisors., • Maintains community relationships, regulatory agencies, and collaborators as to attend collaborative learning meetings and represent the CCBHC program and/or as assigned by the Senior Administrator., • Provide counsel and expert advice to the leadership team and other staff for quality and performance improvement as the project lead., • Rotation of the on call, crisis center support team schedule., • Secures training compliance with grant requirements., • Secures workflows are developed and requirement expectations are met as per policy., • Oversight of the medical team administrative tasks., • Master’s Degree in Social Work., • LCSW license preferred., • Minimum of one (1) year experience in Certified Community Behavioral Health Clinic., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multitask with strong organization sills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionDirector, Internal AuditAlbany, NY Fusco Personnel is actively recruiting for a Director, Internal Audit, to join our client in leading the nation in the fight on global climate change and the transition to a clean-energy powered economy. This is a full-time, direct hire position offering a competitive salary and benefits package.Primary Responsibilities • Maintain and update internal audit approach, plans, policies, and practices in accordance with the Institute of Internal Auditors' International Professional Practices Framework, • Exhibit professional objectivity and appropriate independence from NYSERDA operations in all functional capacities, • Assess internal auditing resource needs and recommend optimal staffing levels, balancing relative operational risk and budget considerations, • As requested, plan, procure, and oversee supplemental resources for special engagements, • Recruit, train, evaluate, coach, and inform other internal auditors, leading the internal audit team with effective oversight and clear directions to foster compliance with auditing standards and productive audit processes and outcomes, • Develop, implement, and coordinate robust internal audit programs that are appropriately matched to relative risk, and assist management in testing the application and effectiveness of internal controls, • Develop, implement, and maintain a quality assurance and improvement program that covers all aspects of the internal audit function, and includes assessments of the function’s conformance with the Global Internal Audit Standards, • Develop and execute the annual risk-based internal audit plan approved by the Board, making balanced assessments of all available and relevant facts and circumstances, • Collaborate with colleagues to identify opportunities for improvements, • Document and communicate audit recommendations to provide reasonable assurance that internal controls are adequate, and risks are managed, • Follow up on engagement findings to determine that recommended corrective action has been taken and is effective, • Coordinate regular controls evaluation and testing activities to encourage timely remediation of risks, • Ensure robust change management techniques are in place to keep controls effective and well-balanced as processes and technology advance, • Prepare and organize internal audit papers and ensure audit records are retained as per policies, • Provide guidance and support to the Internal Controls Officer to ensure compliance with the NYS Control Act, including assistance designing effective, efficient risk assessment and controls testing processes, • In concert with Ethics Officer and Internal Controls Officer, encourage and promote an ethics-based cultureMinimum Qualifications, • Bachelor’s degree in Accounting, Auditing, Finance, Business Administration, or a similar field, with at least 10 years of progressively responsible management experience involving auditing responsibilities, program evaluations, accounting, budgeting, financial analysis, quantitative analysis, or similar experience including a minimum of 6 years in a supervisory role, • Certified Internal Auditor (CIA), Certified Internal Controls Auditor (CICA), or Certified Information Systems Auditor (CISA), • Extensive up-to-date knowledge of professional audit standards, the New York State Internal Control Act, the Standards for Internal Control in New York State Government, and the fundamentals of COSO, • Familiarity/experience with evaluation of internal controls, compliance reviews, financial statement auditing, contract auditing, and auditing information systems and technology, • Demonstrated success performing and overseeing business analyses, risk assessments, and controls testing, • Ability to work cross-functionally to understand complex processes, proactively assess relative risk, calibrate controls, and present alternatives and recommendations for improvement, • Perform all managerial and supervisory responsibilities with respect, fairness, consistency, and inclusion across the workforce, • Strong project management, business process evaluation, quantitative analysis, and problem-solving skills with an ability to drive to big picture goals while maintaining a strong attention to detail, • High level of communication and interpersonal skills including active listening and experience developing and delivering Board-level presentations, • Ability to balance disciplined rigor with realistic practical application, • Strong work ethic, resolute integrity, and sound business judgement, • Comfortable utilizing Microsoft Office to produce work productsPreferred Qualifications, • Advanced degree with 8 years of relevant experience, including a minimum of 6 years in a supervisory role, • Certified Public Accountant or will have met the qualifications to be such (may substitute for auditor certifications noted above), • Extensive knowledge of public sector operations as well as commercial experience., • Applicable work experience at a functionally comparable organization responsible for high-profile, high-volume, competitive grant award decisions and sophisticated financial transactionsSalary, • $152- $191k Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job Description KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500+ students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, then build the skills and confidence they need to thrive. KIPP Capital Region is excited to open the first co-ed high school in the region during the Fall of 2026 to approximately 350 students with the goal of growing to 800 students by its year four. We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together. POSITION OVERVIEW About the Founding High School Principal Role: The Founding Principal will serve as the driving force behind academic excellence and character development for students, with a primary focus on instructional leadership and empowering educators to elevate their practice and improve student outcomes. This role is pivotal in shaping a sustainable and thriving school by developing future leaders and implementing systems to attract, retain, and develop high-performing staff. As a founding leader, this position requires an entrepreneurial spirit and a commitment to building from the ground up—leveraging best practices regionally and nationally to establish a model of excellence. The Founding Principal will play a key role in visible leadership, fostering a collaborative and inclusive culture that engages students, families, and the broader Capital Region community. Reporting to the MD of Schools, the Founding Principal will have a strong network at the KIPP Capital Region and national level to support their work and efforts in building out the high school. This is an exciting opportunity to redefine education in the region, delivering exceptional results and ensuring seamless transitions for students from middle school to post-secondary pathways. The Founding Principal will shape and sustain a high school environment that embodies KIPP Capital Region’s Core Values. DUTIES/RESPONSIBILITIES Instructional Leadership • Develop and implement a comprehensive plan to address the academic, emotional, cultural, and overall well-being of students, staff, and families, ensuring holistic support., • Responsible for college-readiness academic outcomes of all students, with a demonstrated track record of obtaining or improving academic outcomes, including graduation rates, GPA averages, and SAT/ACT results., • Build and enhance instructional expertise by leading professional development, coaching instructional leaders and teachers, and fostering collaboration to improve teaching practices and student outcomes., • Support School Instructional team and utilize data-driven strategies to analyze student performance, guide instructional adjustments, diagnose issue and implement interventions to ensure progress toward mastery and high-quality learning outcomes, • Oversee the development and alignment of a rigorous, college-preparatory curriculum that integrates academic and character goals to support student success including increasing, • Lead the development, implementation, and monitoring of operational and instructional systems, ensuring they are efficient, effective, and adaptable to support student success and school goals. Vision and Culture Leadership • Develop and communicate a compelling school-wide vision aligned with the KIPP region, setting ambitious goals that lead students on a path to and through college., • Foster a positive and inclusive school culture by modeling high expectations for leaders, teachers, and students, emphasizing professional growth, constructive feedback, and equity-driven practices., • Build and sustain systems, structures, and relationships that create equitable and inclusive environments for students, families, and staff, celebrating diverse backgrounds and facilitating courageous conversations., • Establish and maintain traditions, rituals, and a joyful, rigorous culture that embody the KIPP Capital Region mission, vision, and values, ensuring consistency and growth year over year. Leadership Development and Team Management • Develop and manage a strong school leadership team, including Assistant Principals, Deans, and instructional leaders, to support teachers and drive student success., • Build a sustainable pipeline of future school leaders by creating systems for ongoing professional growth, development, and leadership cultivation., • Partner with Talent and HR to recruit, hire, and retain a diverse, high-performing team while fostering an inclusive and equitable work environment., • Coach and mentor staff to achieve performance excellence by setting clear expectations, providing accountability, and supporting professional growth., • Foster a collaborative, goal-oriented team culture focused on achieving school-wide excellence and timely addressing performance expectations. Community and Stakeholder Engagement • Cultivate and maintain collaborative relationships with internal and external business partners and stakeholders., • Build and foster relationships with community leaders and organizations, including maintaining a robust database of community organizations., • Represent the district, region, or school in workgroups or projects as assigned., • Communicate regularly with families about their children’s performance, school policies, trips, and events. Operations and Risk Management • Oversee the management of the school’s budget and financial resources, ensuring daily fiscal responsibility by strategically allocating funds to support academic programs, staffing, and facility operations while maintaining accurate and transparent financial records., • Monitor performance metrics, qualitative feedback, and data to inform strategy, decision-making, and accountability for achieving school objectives., • Lead solution-focused problem-solving for school-wide issues while managing and mitigating risks effectively., • Assure health and safety risks are identified, controlled, or resolved in partnership with appropriate resources., • Perform other duties as outlined by the Managing Director of Schools., • Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together., • Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services, • Strongly committed to the mission of KIPP and investment in our vision of being an equitable and anti-racist organization, • Strong DEI lens with exceptional creative power in leading anti-racist practices, • Passionate commitment to improve the minds, characters, and lives of students both in and out of school, • Team player with strong interpersonal skills. Demonstrated ability to influence cross-functional teams in a rapidly changing environment., • Demonstrates a growth mindset and a desire to continually improve through feedback, • Strong work ethic, entrepreneurial spirit, and flexibility to accommodate the high level of responsibility, multiple priorities, and rapidly changing environment. Thrives in a fast-paced, team-oriented, mission-driven culture, • Must be able to work a flexible schedule outside of regular business hours., • Ability to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives., • Please note: Infrequent travel to different KIPP Capital Region schools is required, • Bachelor’s degree from an accredited College or University is required., • At least three (3) plus years of experience as a school principal, preferably in the charter, private, or public school environment., • At least ten (10) plus years in education, preferably in the charter, private, or public school environment, and with progressively increasing responsibilities required, • Demonstrated leadership experience at the secondary level, including overseeing curriculum development, staff management, and student performance improvement, with a focus on fostering a positive school culture and achieving measurable academic outcomes., • Proven ability to influence cross-functional teams in a rapidly changing environment and proven ability to foster collaborative environments supporting feedback and continuous improvement., • Proven track record of improving academic outcomes, including increased graduation rates and GPA averages., • Understanding of working directly with students in the charter, private, or public school environment ideally in urban communities is preferred but not required., • Ability to work a flexible schedule outside of regular business hours., • Established computer literacy, including but not limited to MS Office Suite and other database systems., • Significantly strong project management skills and an ability to multitask effectively and prioritize work efforts, • Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives., • Excellent relationship builder with proven experience managing diverse stakeholders, leading change, mobilizing others, and creating champions to support an organizational mission., • Proven ability to manage resources (people, financial, equipment) effectively to support the organization’s short and long term goals and uses financial information to make sound decisions., • Demonstrated proficiency in leading through change, executing major initiatives, and leading cross-departmental work., • Generous time-off, • Industry-leading medical, dental, and vision coverage, • Aggressive employer 403(b) contribution match, • Childcare benefits, • Unparalleled work/life integration, • Casual dress code, • Relocation stipend (conditions apply) Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire. All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it’s like to work at KIPP Capital Region: kippcapital.org/join-our-team/ This role is located at KIPP Capital Region schools in Albany, NY.

Job Description TITLE: Account Manager – Commercial Lines LOCATION: Headquarters REPORTS TO: Operations Manager – Property & Casualty CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 55 ($60,405-$85,000 per year) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Account Manager - Commercial Lines is responsible for managing a portfolio of assigned commercial Property & Casualty (P&C) clients, serving as the primary contact for all servicing needs—from inquiries and endorsements to renewals and claims coordination. This role serves as a liaison between clients, carriers, underwriters, and internal teams, ensuring smooth policy servicing and renewal outcomes, client education, and strategic guidance that enhances retention and drives revenue growth. Key Responsibilities: • Manage all incoming client service requests, emails, and communications. Oversee multiple accounts and renewals simultaneously, often under tight deadlines. Exceptional attention to detail and strong time management skills are essential to ensure timely and accurate service delivery., • Clearly explains insurance concepts in straightforward, non-technical language, demonstrating deep insurance knowledge and professionalism with both internal teams and external clients., • Handle billing, auto ID cards, policy documents, cancellations/reinstatements, premium audits, and general inquiries. Efficiently process endorsements, renewals, binders, invoices, and certificates with accuracy., • Manage the renewal lifecycle by initiating each renewal cycle well in advance. Gather updated data and review exposures; obtain carrier options and negotiate, if necessary; prepare renewal packages; and present renewal recommendations to clients., • Oversee carrier download activity to ensure policy transactions are accurately reflected in the agency management system, minimizing manual work and maintaining clean, reliable data., • Support clients with both agency bill and direct bill policies—handling agency billing directly and serving as a helpful point of contact for any direct bill questions, with a focus on accuracy, installment schedules, and resolving discrepancies., • Collaborate with the sales team on new business handoffs and renewal strategies, ensuring a seamless transition and consistent focus on client needs. Build strong client relationships to drive retention, deliver timely service, identify cross-sell and upsell opportunities, and proactively address coverage needs and overall risk exposure., • Stay informed of carrier changes (e.g., rate tiers, discounts, underwriting changes), emerging risks and changes to legal/regulatory risks, and advise both clients and team members accordingly., • Utilize the office’s agency management system as the operational hub—logging all client interactions, documents, and pending activities; scheduling automated alerts and workflows to ensure deadlines are met., • Provide insight into workflow improvements—such as automating renewal reminders, streamlining rating processes, and refining retention campaigns., • Provide new business quoting assistance when necessary to ensure the sales team can present sales proposals in a timely manner. Qualifications & Competencies: • High School graduate (or GED) required., • Bachelor’s degree (Insurance/Risk Management, Business, Finance or related field) preferred., • Professional designations such as CIC/CLCS/CISR preferred., • Must have valid Property & Casualty (P&C) license or must obtain within 30–60 days of hire. Ongoing compliance with continuing education requirements is required to maintain the license in good standing., • 2–5 years of commercial lines account handling or CSR experience in an agency or brokerage setting, with knowledge of general liability, property, commercial auto, workers’ compensation, umbrella, and ancillary coverages like cyber, EPLI, and professional liability., • Skilled in agency management systems (Applied Epic, preferred)., • Proficiency in handling high-volume phone and email service inquiries, as well as policy quoting, is essential., • Trusted to handle sensitive PII/financial data., • Must have own transportation or access to reliable transportation on short notice and valid driver's license plus ability to maintain this throughout employment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Market Clinical Director combines advanced clinical expertise with strategic leadership, supporting our provider partners in the delivery of high quality, cost-effective, and patient-centered care. You will have proven clinical leadership experience along with a deep understanding of value-based care models and provider engagement. While not providing direct patient care, you will partner with market operational and clinical leadership to support Honest's clinical programs. You will also represent Honest and our programs to external partners and providers through relationship management, provider education, and clinical guidance. This position will be remote, but you must be located in or nearby the assigned market(s) due to the frequency with which you will be meeting with local practices and partner leadership. This role will report to the Market Chief Medical Officer. Primary Functions of the Market Clinical Director Include: • Offer clinical decision support to care management team (nurse care managers and care coordinators) in support of Honest's clinical programs in assigned market, • Handle escalated clinical issues, including those that come from partner practices and patients., • Provide day-to-day clinical leadership in partnership with market nursing and operational leadership., • Represent Honest at external stakeholder meetings, including partner and practice meetings., • Collaborate with internal stakeholders and cross-functional team members to develop strategies, drive performance, and achieve desired outcomes., • Deliver clinical documentation education to provider partners., • Monitor and influence clinical performance indicators, including utilization, quality outcomes, patient experience, and provider outcomes., • Build strong, collaborative relationships with physician partners and care teams., • Ensure adherence to clinical pathways and workflows aligned with regulatory and value-based care requirements (e.g., ACO REACH, Medicare Advantage)., • Perform other responsibilities as required. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Completion of an accredited program for Nurse Practitioner (NP) and Physician Assistant (PA-C) with unrestricted state license, including board certification, • 5+ years of clinical practice experience as an Advanced Practice Provider (APP), with at least 2 years in a leadership role, • Experience in value-based care delivery, population health, or risk-based models (ACO and/or Medicare Advantage), • Strong understanding of healthcare operations, payer-provider dynamics, and quality metrics, • Exceptional leadership and interpersonal skills, • Excellent written and verbal communication skills, including ability to engage diverse audiences, both internal and external., • Strong presentation skills, including the ability to create clear, visually compelling, and persuasive materials for diverse audiences., • Advanced Microsoft Office Suite skills, • Proficient with EHRs and clinical data analysis tools, • Familiarity with population health platforms, • Willing and able to travel throughout assigned market as needed The base pay range for this role is $145,200.00 - $170,600.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Store Manager About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. Benefits that benefit you Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings: • Paid bi-weekly, • Health benefits: medical, dental, vision, • 401k, • Tuition assistance, • Associate discounts and perks, • Paid time off for fulltime associates, • Career pathing PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store. ESSENTIAL RESPONSIBILITIES Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating., • Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback., • Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader., • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning., • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results., • Cascades information to associates and adjusts team priorities to meet goals and commitments., • Ensures continued alignment and responds effectively to a changing environment., • Address and administer associate complaints and grievances., • Recognizes and celebrates associates driving overall associate engagement., • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns., • Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience., • Evaluates operations and seeks opportunities to continuously improve processes and services., • Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team., • Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures., • Prioritizes and ensures a safe environment for our associates, pets, and pet parents., • Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents., • Communicates business and financial objectives to other leaders within the store., • Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Deliver corporate strategy and profitability goals by executing the direction set leadership., • Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed, • Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets., • Manages expenses such as labor and supplies and any other relevant store metrics., • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation., • Creates and posts schedules for the entire store., • Accountable for processing payroll weekly and managing labor within a budget., • Executes daily, weekly, and monthly reporting and paperwork as required by the Company., • 4-6 years of retail leadership or experience in a customer-focused environment., • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed, • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! *This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at ___. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. • Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism, • Determine customer needs, explain and sell products and services, • Actively participate in lobby management, greeting customers and proactively taking ownership of the customer’s in-branch experience, • Telephone customers to schedule sales appointments and promote products suitable to the customer’s needs, • Participate in branch prospecting efforts and sales initiatives, • Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc., • Serve as a liaison between customer and operational areas, • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines, • Ability to understand directions and adhere to established policy and procedures, • Able to remain focused and organized to successfully complete responsibilities, • Actively participate in branch meetings and training to enhance knowledge and development of skills, • Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. • May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: • High School Diploma or GED required, • Excellent interpersonal and communication skills, • Accurate and proficient math skills, • Documentation skills with attention to detail, • Clear thinking and ability to remain focused, • Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence, • Two (2) years of customer service and/or banking normally required, • All applicants must be 18 years of age or older.

Job DescriptionDescription: Join the Access family and see how we make software ideas become a reality! Our core values of ‘love work, love life’ have been central to our success and we’re looking for people to join us who share our passion for making things better every day. What are we all about? The Access Group is a leading provider of business management software to small and mid-sized organizations in the UK, Ireland, USA and Asia Pacific. A dynamic and innovative B2B SaaS company, Access is dedicated to delivering software solutions that help our more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. With 20+ years of uninterrupted growth, we are seeking a Head of Business Systems to support our growing Americas region. About You: Are you ready to take full ownership of business systems in a fast-paced, high-impact role? We're looking for a hands-on, dynamic Head of Business Systems to design, implement, and optimize enterprise systems. This is an exciting opportunity for someone with deep expertise in Salesforce, NetSuite, and enterprise architecture, along with proven experience managing complex system integrations -- particularly in acquisition scenarios. The ideal candidate will have strong knowledge of Scrum/Agile methodologies and a track record of leading cross-functional teams through system implementations and enhancements. This role offers the chance to own the entire process, shape strategy, and lay the foundation for future growth. From day one, you'll be hands-on, leading the charge to ensure that enterprise systems align with business goals. As the company expands in North America, you'll also have the opportunity to build and scale a team, establishing a best-in-class business systems function. Your impact will be felt across the organization as you partner with key stakeholders in IT, finance, sales, and operations to develop and implement solutions that drive business growth and operational efficiencies. If you're looking for a role where you can make a meaningful difference while growing your leadership capabilities, we want to hear from you. Day to day, you will: Salesforce and NetSuite • Manage the deployment and administration of Salesforce, NetSuite, and other enterprise systems, ensuring these platforms are optimized to support business processes, with seamless execution and minimal business disruption., • Oversee the design, customization, and configuration of Salesforce, NetSuite, and other enterprise systems to meet business requirements., • Drive the ongoing maintenance, upgrade, and scalability of Salesforce, NetSuite, and other enterprise systems environments., • Lead the development and implementation of the organization’s enterprise architecture strategy, ensuring the integration of Salesforce, NetSuite, and other critical systems., • Ensure that business systems are scalable, secure, and compliant with industry standards., • Oversee the integration of new acquisitions into the company’s existing business systems infrastructure., • Manage system migrations and integrations to ensure smooth transitions and minimal disruption to business operations., • Lead business systems projects using Scrum methodology, ensuring agile principles are applied across all phases of system implementation and optimization., • Facilitate daily stand-ups, sprint planning, retrospectives, and backlog grooming to ensure project milestones are met., • Manage projects hands-on, transitioning to building and guiding a high-performing team of business systems professionals, including technical experts, system architects, and project managers., • Provide coaching, mentorship, and professional development opportunities for team members., • Foster a culture of collaboration, innovation, and continuous learning within the team., • Develop and execute a comprehensive strategy for Salesforce, NetSuite, and other enterprise systems to support business objectives., • Act as the primary point of contact for senior leadership, business unit leaders, and IT staff regarding business systems strategy, performance, and initiatives., • Ensure clear and consistent communication on the progress of system integration and improvement projects. We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Requirements: Your skills and experience will include:Required: • 6+ years of experience in business systems management, with 2+ years in a leadership role, or a strong desire to grow into leadership., • Deep expertise in Salesforce and NetSuite, including architecture, implementation, and integration., • Strong understanding of enterprise architecture principles and best practices., • Technical project management mindset, with proven experience leading complex projects, particularly end-to-end implementations or migrations., • Hands-on experience applying Scrum/Agile methodologies in business systems or IT project management., • Demonstrated success in driving system enhancements and process optimizations., • Excellent problem-solving, analytical, and decision-making skills., • Strong leadership, communication, and interpersonal skills, with the ability to engage with stakeholders at all levels., • Experience with system security, compliance, and risk management frameworks., • Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Administrator)., • NetSuite certifications (e.g., NetSuite Certified ERP Consultant)., • Familiarity with cloud-based technologies and integration platforms (e.g., MuleSoft, AWS, Azure). Work Authorization: Authorization to work in the U.S. without employer sponsorship is required for this opportunity.

Job Description TITLE: Cash Management & Payment Systems Officer LOCATION: Headquarters REPORTS TO: Vice President – Bank Operations CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 60 ($67,500 - $106,100 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Cash Management and Payment Systems Officer is responsible for oversight of all daily functions/tasks related to the development, implementation, and delivery of Pioneer’s Cash Management products, including but not limited to ACH Origination, Remote Deposit Capture, and Positive Pay to our business and municipal customers. Essential Job Functions: • Leads the Cash Management team ensuring the required assigned work is completed each day through assignment of tasks, setting deadlines and monitoring progress., • Develops and consistently executes coaching strategy with the team in conjunction with the VP—Bank Operations. Mentors, empowers, and develops all members of the management team., • Responsible for the development and delivery of payment channels including the functions and features of various payment methods to provide superior service and convenience to our customers., • Oversees the onboarding process for all new Business and Municipal Cash Management Clients. Monitor, evaluate and control customer change requests for limits on ACH Origination and RDC transactions and submit them for approval., • Ensures tasks related to municipal accounts are completed on a daily basis., • Collaborates with Risk Management (BSA and Compliance) in matters as they relate to payment system transactions, including reviewing and evaluating all ACH Origination and RDC onboarding packages, to ensure they contain properly completed Applications & Agreements, Customer Risk Assessments, RDC Site Evaluations, and RDC Self Assessments for completeness and submit to BSA/Risk department prior to new ACH/RDC setup., • Facilitates, records and disseminates periodic customer reviews, including but not limited to Payment System review. Evaluates completed periodic reviews for compliance with current ACH/RDC policies and best practices., • Participates in joint calls with Business Partners from Commercial Services, Retail branches, Business Banking, and Government Banking., • Effective in needs assessment and knowledge of Pioneer’s products, services, and processes to collaborate with other lines of business for recommendations to clients., • Prepares various Cash Management reports throughout the calendar year that are presented to the Board of Directors, Executive Team and other lines of business, including but not limited to Annual ACH and Remote Deposit Capture Review and Risk Assessments, and Quarterly Service Charge Reviews., • Oversees and coordinates payment services initiatives. Assists in establishing standards, identifying and implementing effective services policies, practices, and procedures across all cash management and payment channels. Works with Deposit Operations Officer and/or VP-Bank Operations to develop, maintain, update, coordinate and manage all procedures and policies regarding adherence to various Banking Regulations as they relate to payment systems., • Maintains a focus on the emerging developments, regulatory changes and enhancements in the cash management and payments industry and make recommendations that will allow Pioneer to provide modern, competitive products and services., • Provides assistance to the branches and internal departments with matters relating to questions on customer accounts, bank systems, applications, policies, processes and procedures. Acts as support for Business Banking, Municipal Banking and/or Retail Branch network in regard to all Cash Management and Payment Systems Products., • Proactively monitors changes to exam requirements/FFIEC guidance as issued and adjusting programs, policies and procedures in a timely manner, as it relates to vendor/product management., • Interviews, selects and trains staff in accordance with Pioneer’s EEO/AA commitment. Evaluates performance and makes recommendations for advancement and merit increases. Motivates and counsels assigned staff to increase professionalism, exceed customer service expectations, and encourage professional development., • Ensures that department practices comply with Federal and State laws and corporate human resource policies; assists in the development, implementation and administration of human resource policies and programs., • Promotes and complies with EEO (Equal Employment Opportunity) and Affirmative Action by identifying problem areas and establishing and meeting goals to eliminate underutilization of females, minorities, individuals with disabilities, disabled veterans, and veterans of the Vietnam era., • Develop subordinates and others in Pioneer, when requested, for the purpose of succession planning. Education & Experience: • Bachelor’s Degree or minimum of 5 – 10 years’ experience with banking, network systems preferred., • Minimum three years' experience working with payment systems required, preferably within the financial services industry. Five to seven years of related experience in banking and/or bank operations may be substituted for payment systems experience., • Knowledge of industry best practices with regards to operations preferred. Expertise with bank operational standards, NYS Banking Law and FDIC regulations a plus., • Proven experience evaluating processes and partnering with business leaders., • Accredited ACH Professional (AAP) Certification preferred., • Experience with basic office automation software, such as Microsoft Word, Excel and Outlook., • Must have own transportation or access to reliable transportation and maintain a valid driver's license throughout employment. Must be able to travel on short notice to Pioneer Headquarters and other Pioneer offices. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description Under general supervision and reporting to the Director of Operations, the Site Manager serves as the vital link between the Supplier / Quality Management team, TRIGO ADR's customers, and their suppliers / sub tiers to improve delivery and quality performance by management of the customer’s delivery requirements. The Operations Manager acts as a subject matter expert with comprehensive knowledge of subcontract supply chain process and execution. The Operations Manager must establish strong working relationships with TRIGO ADR's customers and identify process improvement opportunities throughout their supply chain. Applicants must have production, quality and supply chain experience with focus on root cause corrective action analysis and effective interpersonal communication skills with the ability to develop strong relationships and function as a strong organizational leader. Responsibilities: The essential functions include, but are not limited to the following: • Oversee and lead assigned contracts for successful execution and service delivery of operational plans, • Analyze current operational processes and performance, recommend / implement solutions for improvement as necessary, • Oversee team adherence to key performance objectives to ensure customer expectations are met in accordance with the Statement of Work, • Regularly communicate and interface with customer leadership and key stakeholders, • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives, • Plan and manage operational process for maximum efficiency and productivity, • Manage and achieve financial performance goals of assigned contracts, • Monitor workloads to optimize team efficiency, maximize contract revenue and gross margin, • Streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands, • Coach, mentor and lead team for improved performance and development, • Collaborate with SMS TRIGO senior leadership in the development of operational performance goals and long-term plans, • Establish and maintain effective working relationships with assigned customers with a focus at customer leadership level, • Maintain current knowledge of aerospace and defense industry and dynamics to leverage new business opportunities, • Responsible for oversight of contract support team, workloads, and assignments, • Conduct new candidate interviews and provide hiring recommendations, • Understand and drive execution to customer requirements/expectations for desired results in accordance with Statement of Work, • Manage customer/supplier relationships, identify opportunities, report customer feedback, and escalate risks/issues to Director, • Identify and implement internal continuous improvement/lean opportunities, • Preparation and delivery of Metric/Program Reviews as required, • Facilitate and manage new Customer/Supplier integration activities, • Oversee critical parts management process, • Perform other duties as assigned.Knowledge of:, • Supply Chain Operations / Manufacturing / Quality processes; industry compliance requirements, • Root Cause Analysis and Corrective Action methodology; Risk Management, • Change management principles and performance evaluation processes; Lean principles, Six Sigma, • ERP/MRP Systems, • PMI principles and tools, • Product Development/Production life cycle (NPI)Skills:, • Demonstrated leadership of cross-functional teams; competency development of team members/direct reports, • Initiative, problem-solving and decision-making skills, • Excellent communication and presentation skills with the ability to develop clear and detailed plans, • Professionalism, integrity, and exceptional attention to detail, • Analytical skills and professional judgment, • Effective communication, interpersonal and relationship building skills, • Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization, • Strong proficiency with Microsoft Office Products (Excel, Word, PowerPoint, Project, Power BI), • Financial acumen, • Background in project management methodologyAbility to:, • Follow through with work assignments and show dedication to producing work of the highest quality, • Work independently and interface with cross-functional disciplines; using excellent people skills to drive tasks to completion, • Manage multiple activities and projects, strong presentation skills, • Work in a matrix organization, • Supervise, direct, and motivate others, • Self-management; be self-directed in a production working environment, • Communicate at the shop floor level up to the VP, C- suite level, • Identify and resolve issues at the production level, • Manage workflow and relationships, • Prioritize and escalate matters to leadership as appropriate, • Maintain confidentiality of company documents and information, • Establish and maintain effective working relationships, • Travel 50%+; limited international travelSupervision Received:, • The work is performed under general supervision from the Director of OperationsSupervision Exercised:, • Team of 20 or more diverse employees.Education and Experience:, • Bachelor’s degree in supply chain management, production control, procurement, business, quality management, engineering or related field, • 10 years of prior relevant experience in Aerospace or Defense production, quality and supply chain, • Experience working on process improvement teams, • Experience in Subcontracts, Contracts and/or Government Contracts, Supply Chain, Quality, Procurement or Supplier Management, • Demonstrated experience leading contract financial performance, • Direct subcontracting acquisition experience with Aerospace or Defense customers and/or suppliers with experience in negotiating price and terms & conditions, • Experience in procurement of complex assemblies and build-to-specification items, • Experience leading teams in matrix environmentLicenses, Certificates & Other Requirements:, • US citizenship for US based positions, • Six Sigma / LEAN certification or equivalent, • Fluent English – reading and writing is required, • Pass pre-hire background check including criminal, DMV and credit screening, • Pass Pre-hire Drug ScreeningBenefits:, • 12 days paid vacation first year, increasing with service years, • 6 days paid sick time, • 11 paid holidays, • Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents Company Overview Supplier Management Solutions (SMS), a TRIGO Company, is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. SMS provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. SMS’ team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. Supplier Management Solutions, LLC (SMS) is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors. Powered by JazzHR N3kxJqcAfy

Job Description POSTION: Operations Duty Manager (ODM) REPORTS TO: Operations Manager LOCATION: ALB AIRPORT: Albany International Airport SUMMARY The Airport Operations Duty Manager (ODM), performs critical airport management functions to ensure the safe, efficient, and secure operation of the entire airport complex. This is a relief position for administering the airport outside of normal office hours. The incumbent will maintain oversight and constant awareness of changing conditions, activities, and requirements affecting Airport operations. Reacts and responds to incidents, events, problems, and complaints in a professional manner and takes appropriate actions to ensure that operations are smoothly executed and that the competent personnel are contacted on a timely basis to address emergencies. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: • Oversee the inspections of the operational condition of the Airport and ensures compliance with all related guidelines and requirements. Inspections include but are not limited to landside roads, terminal facilities, airfield runways, taxiways, safety areas, imaginary surfaces, NAVAIDS critical areas and lighting systems., • Documents issues, discrepancies, and non-complying conditions concerning 14 FAR Part 139 and 49 FAR Part 1540 and 1542, and tenant activities to appropriate parties and reports for follow-up actions:, • Monitors progress of corrections; determines severity of discrepancies and priority for corrective action., • Authorizes the issuance of Notices to Air Missions (NOTAMs) as necessary., • Initiates and directs the appropriate Contingency Plan(s) and makes decisions on behalf of the Airport Manager during emergencies and other events., • Coordinates personnel efforts during emergencies., • Directs and commits resources to ensure the containment of potential threats or incidents., • Ensure compliance with the ACM, ASP and other applicable Federal, State and Local regulations., • Directs or initiates action to prevent unsafe operating conditions on the entire Airport complex during inclement weather., • Manage the Airport Operations 24-hour Command Center., • Monitors the activities and operations of general facility and utility systems., • Serves as liaison between the Airport and contractors during construction activities; coordinates and directs maintenance and construction work on runways, taxiways, aprons, and terminal facilities; ensures safety and security are maintained during these activities., • Ensures coordination with the U.S. Secret Service, State Department, Federal Bureau of Investigation (FBI), TSA, and other agencies pertinent to the security of high-ranking officials, foreign dignitaries, or other “high-risk” individuals that warrant special handling., • Consults with representatives of air carriers, tenants, concessionaires, and Airports Authority personnel to provide assistance and guidance in resolving operational situations/IROPS., • Ensures Airport Operations Daily Activities Report (Daily Log) is compiled correctly and submitted daily., • Will be assigned one or more collateral areas/duties on a continuing basis., • Ensure staff are adequately trained (initial and recurrent) and knowledgeable in relevant procedures and regulations, • Plans and coordinates Airport response during winter operations., • May initiate and serve in the Incident Command System and the Emergency Operations Center during emergency conditions., • Oversees Airport Operations Office activities including the coordination and monitoring of all functions to ensure work is performed in a consistent manner with airport policies, procedures, and regulations, and in accordance with airport standards and to ensure the safety and security of passengers, tenants, and employees., • Coordinate the activities of all service providers on the airport outside of normal office hours., • Find solutions to address emergencies where instructions and precedents do not exist., • Ensure the cleanness and safety of all public and passenger areas., • Undertake special projects and range of specific tasks as directed by the Operations Manager., • Assist in the preparation of the departmental budget., • Review and maintain records and operational logs and prepare reports and correspondence. ., • Attend meetings as required., • May serve in the role of Airport Security Coordinator in that person’s absence., • May substitute for the Operations Manager in that person’s absence., • Performs other duties as assigned., • Review and make revision recommendations, as necessary, for the ACM and ASP. MANAGEMENT RESPONSIBILITIES • Manages all employees on shift in the Operations Department., • Is responsible for the overall direction, coordination, and evaluation of this unit while on shift., • Carries out management responsibilities in accordance with the organization’s policies and applicable laws., • Responsibilities include interviewing, making recommendations for hiring, training employees; planning, assigning, and directing work; appraising performance; addressing complaints, resolving problems, goal setting and appraisals. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION This position requires intermediate level management skills, which demand, primarily mobilizing personnel for emergencies and giving instructions to technical and operative duty personnel to resolve problems the incumbent should have the equivalent of a tertiary degree in a technical area preferably airport operations. In addition, the incumbent should have training in: • Aviation management, • Supervision and administration REQUIRED EXPERIENCE • Six years of progressively responsible experience in airport or airline operations as a full performance level Operations Officer, or in a comparable job class in airport or airline operations at either a 14 CFR Part 139 certified airport OR six years of military air operations experience, OR a combination of the two provided that totals six years of operations experience and a bachelor’s degree in any field., • An equivalent combination of education and experience may be considered. Experience leading, or helping to lead, at least one of the following: • Federal Aviation Administration (FAA) airport certification; airport, airline, or military security program; recurring disaster/emergency exercises; or the monitoring and coordination of airport construction and maintenance operations., • Knowledge of and ability to apply relevant Federal regulatory requirements governing airports., • Knowledge of aircraft operations, to include navigational and unusual aircraft operating characteristics, and the ability to evaluate aircraft and air traffic and take timely and appropriate action., • Ability to recommend and develop new airport operational policies or procedures, as necessary., • Knowledge of and ability to perform airport management functions., • Ability to analyze complex situations, prioritize issues, and formulate response plans., • Ability to make detailed analyses of data and information and make recommendations., • Ability to speak and write effectively, with emphasis on communicating sensitive or classified information in an emergency situation., • Skill in using a computer and modern software, with emphasis on security access control systems, flight monitoring and weather monitoring systems. CERTIFICATES, LICENSES, REGISTRATIONS Must possess a valid New York State Driver’s License as a condition of employment. Must obtain a New York State Security Guard License within 3 months of employment LANGUAGE AND WRITING SKILLS Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. ANALYTICAL REASONING AND VISUAL DEXTERITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. ACCOUNTABILITY/RESPONSIBILITY FOR INDEPENDENT ACTIONS This position gets little or no supervision as it performs its duties mainly outside of normal office hours when senior managers are off the job. The incumbent therefore carries a great deal of frontline authority to solve problems arising from unforeseen developments. The decision-making authority revolves around mitigating events such as equipment failures, aircraft emergencies, security threats and passenger safety. PHYSICAL DEMAND The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk for extended distances, including ascending and descending stairs, to inspect various areas in the terminal and roadways or to respond to emergencies; frequent climbing of stairs on a regular basis. The employee may be required to work in excess of 40 hours per week on a regular basis. Operates vehicle airside and landside (requires AOA permit). Is subject to hold-over and recall on a 24-hour basis for essential services and emergencies such as snow removal. May be subject to night/weekend work. May be subject to the possibility of bomb and various types of terrorist threats, irate passengers, large crowds, airport trespassers with ill intent, and potential exposure to hazardous materials and contagious diseases. WORK ENVIRONMENT While performing the duties of this job the employee will be regularly exposed to heat, dust, fumes and cold while working on the airside and exposed to significant noise levels from aircraft while working on the airfield. EOE DFWP

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