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HR Business Partner | Labor Relations & Field Operations.Tacoma, Washington | Pacific Northwest.Support a large operational workforce across Washington and the Pacific Northwest.Approximately 30% regional travel.Based onsite in the Tacoma area when not visiting field locations.Vaco by Highspring has

Job Description CAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Support Center, CAVA team members foster a culture of transparency, humility, positivity, thoughtfulness, and fanaticism. Grill cooks help create an exceptional experience for every guest who walks through our doors. By preparing top quality food in our open kitchens, our grill cooks help create CAVA fanatics. You will: ‣ Observe food safety, sanitation, and quality procedures ‣ Follow recipes and procedures to maintain food quality and consistency ‣ Adhere to safety and sanitation procedures and all CAVA standards ‣ Restock cook stations and keep them clean and organized ‣ Stand and/or walk for an entire shift – This role is constantly in motion to deliver mind-blowing meals to our guests You are expected to: ‣ Develop Yourself & Others - Focus on self-improvement while also supporting the success of your team. ‣ Put the Customer First - Consistently create CAVA fanatics by finding ways to say ‘yes’ to every guest. ‣ Achieve Results - Take ownership of your station throughout every shift. ‣ Foster Collaboration - Work with others to find success as a group through communication and participation. ‣ Adapt to Change - Solve problems through an open-minded and all-inclusive approach. CAVA offers all team members a clear career path that includes continuous training and development. We are committed to creating leaders in our restaurants by providing you the tools and mentorship to help you find continued success with us as a Special Ops Trainer, Culinary Lead, Guest Experience Manager, and beyond! We also offer: ‣ A competitive base hourly rate starting at $15.25/hour ‣ A generous benefits package that includes: health, dental, vision, telemedicine, and pet insurance ‣ 401k enrollment with CAVA contribution after one year ‣ Free CAVA food ‣ Paid sick leave, parental leave, and community service leave ‣ The opportunity to be on the ground floor of a rapidly growing brand Having fun is a must! CAVA – joining “A culture, not a concept” We use eVerify to confirm U.S. Employment eligibility.

Freckle is right-sizing technology, starting with a kids phone built for real-world adventure. We're gearing up for mass production. There is no ops org yet, no 3PL, no support stack, no MRP - this role will see to all of it. If you've spent years inheriting someone else's broken processes and wished you could have set them up right the first time, this is that job. \n \n What you'll own \n\n • Hardware cycles: partner with our Asia-based PM on build schedules, EVT/DVT/PVT gates, PO timing, and component lead times; own the US side of planning and escalation.\n, • Supply chain and inventory: demand forecasting, inventory planning, safety stock, and COGS tracking across the CM, component suppliers, and packaging. Build a forecast finance can plan cash against.\n, • Quality and returns: field failure tracking, RMA process, warranty policy, refurbishment, and the feedback loop back to engineering.\n, • Freight and logistics: ocean/air freight, customs brokerage, duties and tariff strategy, inbound to 3PL.\n, • Fulfillment and distribution: select and manage a 3PL, set SLAs, run pick/pack/ship, and stand up reverse logistics.\n, • Vendor management: contracts, negotiations, and performance tracking across CM, suppliers, 3PL, carriers, and software vendors.\n, • Internal tooling: work with our engineering lead to build lightweight internal tools for MRP, serial/IMEI traceability, fulfillment tracking, and order fulfillment activation data flow — in place of off-the-shelf ERP.\n, • Compliance and certification: own the calendar for FCC/PTCRB and COPPA considerations for a kids' device, and sales tax nexus.\n, • E-commerce infrastructure: storefront, checkout, payments, fraud, sales tax, and subscription billing.\n, • Customer experience infrastructure: help desk tooling, knowledge base, support tiers and SLAs, escalation paths to engineering, and the first support hires or outsourced team.\n, • Packaging and risk: packaging spec and supplier, retail-readiness (barcodes, master cartons), product liability and cargo insurance, single-source supplier risk map.\n\n \n Who you are \n\n • 5+ years in operations at a consumer company; you've shipped at least one physical product from first production run through steady state.\n, • Hands-on with Asian contract manufacturers and comfortable working across time zones (possible travel to Taiwan).\n, • Fluent in 3PL, freight forwarding, and customs; have set up or run an ecommerce + fulfillment stack end to end.\n, • Builder mentality - you'd rather spec a tool with an engineer than buy a bloated system, and you're fine doing the work before you manage it.\n, • Clear communicator\n

Job Description Supply Sales Operations Specialist Description: • We’re looking for a scrappy, hands-on Sales Operations Specialist with a proactive, entrepreneurial spirit. If you thrive in fast-paced startup environments, can wear many hats, and aren’t afraid to do the groundwork, this role is for you. As the frontline, you’ll identify and connect with potential hosts, gather market insights, and drive new business by developing strategies and executing grassroots outreach. Duties:, • Proactive Market Engagement: Conduct market visits and on-the-ground assessments to evaluate listings, benchmark competitors / accommodations, and provide actionable insights for strategic planning., • Outbound Sales & Playbook Building: Execute cold outreach to prospective and churned hosts. Develop and iterate on sales strategies, pitches, and scalable playbooks, incorporating real-time feedback to drive impact., • Digital & Community Ops: Actively participate in neighborhood-level social groups, digital forums, and local communities to identify and engage potential hosts and influencers. Foster relationships with industry professionals, organizers, and local leaders to find high-leverage opportunities., • Startup Mindset & Bias for Action: Display a strong sense of ownership and problem-solving ability. Experiment with new strategies and rapidly prototype tactics and operational processes., • Cross-functional Collaboration & Leadership: Partner closely with Sales and Marketing teams to test pitches and refine messaging based on real-time feedback. Requirements:, • 3-5 years’ experience, • Scrappy self-starter with a proactive, hands-on approach, • Natural people person—comfortable cold calling, chatting in group threads, or texting someone new, • Curious and energized by learning what makes local communities tick, • Highly organized and able to manage multiple conversations and priorities, • A clear communicator with a positive, authentic tone (voice, written, and digital), • Passionate about our mission to build belonging and economic opportunity, • Experience in customer success, outbound sales, community engagement, or grassroots field operations, • Empathy for small business owners, hosts, or side hustlers, • Passion for hospitality and/or real estate, • MUST BE LOCATED IN NYC, BOSTON, OR PHILLY. NYC IS PREFERRED., • Willingness to Travel, • Ideal Experience, • Startup Experience: Prior roles in fast-paced, growth-focused environments; comfortable operating with ambiguity and limited resources., • Sales Expertise: Proven background in outbound sales or grassroots operations, with a track record of successful cold outreach and business development. Experience building or executing sales strategies for multi-sided marketplaces or direct-to-consumer businesses. Note: SaaS sales backgrounds are not a fit for this role., • Industry Experience (A Plus): Real estate, hospitality, or similar / adjacent industries. Compensation:, • $56.12 – 61.54/hr W—2 Req ID:, • 36408042

Are you a proactive and strategic operational professional passionate about the Credit Markets? Do you thrive at the intersection of front-office strategy and back-office execution? If so, we invite you to join our dynamic team and play a pivotal role in supporting and securing the growth of our Credit Markets business. \n \n This critical role serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations, and the Front Office. As our Credit Trading Middle Officer, you will be instrumental in: \n \n\n • Ensuring seamless onboarding of new business initiatives.\n, • Effectively managing client and internal requests.\n, • Proactively mitigating operational risks.\n, • Driving efficiency through continuous process improvements and IT enhancements.\n, • Augmenting day-to-day operations support of Primary and Secondary activity in Credit Markets\n\n \n This is an exceptional opportunity to make a significant impact within a fast-paced and evolving environment. \n \n Essential Duties and Responsibilities: \n \n\n • Act as a transversal liaison, fostering seamless coordination and communication between Global Banking Operations, Global Market Operations, and the Front Office, and amend bookings as needed\n, • Support Head of Credit Middle Office across different products such as: Corporate Bonds, Loans, Primary and Secondary ABS/CLO, Syndication, Origination, and Structured Credit Products.\n, • Lead New Product/New Activity (NPNA) onboarding, serving as the primary coordinator to ensure smooth integration of new business within Operations.\n, • Be the Ops point of contact, managing and responding to client and business requests with efficiency and accuracy.\n, • Identify, address, and escalate Operational Risk incidents, implementing robust processes to detect, mitigate, and resolve operational risks.\n, • Collaborate on IT enhancements, partnering with IT to deliver impactful projects that strengthen operational resilience and boost efficiency.\n, • Represent Operations in key forums, serving as the Operations representative on the Credit bi-weekly IT task force, ensuring IT priorities align with critical business needs.\n, • Leverage risk monitoring tools, utilizing the Front Office monitoring risk tool (BRICKS) for proactive risk identification and mitigation.\n, • Support PnL reconciliation, investigating and resolving booking discrepancies identified by Global Banking Operations to ensure accurate Profit and Loss reporting.\n\n \n Qualifications: \n \n\n • Education: Bachelor’s degree required. An advanced degree or relevant certifications are a significant plus.\n, • Product Expertise and Experience: 5-8 years of experience in Credit Markets, Operations, and/or Securitization. Proven familiarity with underwriting, origination, and syndication processes for all Credit products (ABS, CLO, Corp Bonds, Loans, Synthetic Financing and Structured Notes, CDS), as well as experience with Billing and Delivery activities.\n, • Systems Knowledge: Knowledge of Trafic and Summit is a significant advantage, including experience with Credit Bonds, loans, CDS trade capture, and risk systems. Familiarity with Clearpar and Loan IQ systems is a strong advantage.\n, • Risk & Problem Solving: Demonstrated strong analytical and problem-solving skills with a proven track record of mitigating operational risk.\n, • Interpersonal Skills: Effective communication and relationship management skills, with a demonstrated ability to collaborate effectively with Front Office teams, clients, and various support functions.\n, • Regulatory Requirements: Covered Functions in a regulated Broker-Dealer require the Series 99 license.\n\n \n Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. \n \n Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. \n \n The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.

Job Description Fluent is seeking an Account Manager to join our growing account management team. In this role, you will use your performance marketing expertise , analytical, communication, and relationship-building skills, to provide superior client service, research, and market analysis. You will persistently explore and uncover the business needs of your clients, managing a large book of business while developing comprehensive strategies that drive revenue growth and long-term partnership success. If you're a self-motivated, results-driven marketer who thrives in a fast-paced environment and knows how to turn data into client wins, this is the role where you'll thrive. What You'll Do: • Rapidly gain a thorough understanding of Fluent’s inventory offerings, reporting analysis, competitive advantages, resources, and processes and articulate them persuasively to new and existing clients, • Manage large book of business, and maintain strong relationships with new and existing advertisers, to successfully meet and exceed client performance expectations and ensure long-term success, • Monitor client budgets, with a focus on increasing marketing budgets or spends / Prepare and present formal business reviews to top clients, • Serve as lead for all communication with client, including onboarding, performance feedback, creative changes, pacing reports, performance reports, client meetings, campaign recommendations, comprehensive strategy to enable revenue growth, etc., • In partnership with Account Director, identify, create, and implement solutions grounded on achieving measurable business results for our clients. Serve as external product consultant educating clients and agencies on ad solutions and best practices, and ultimately grow business partnerships, • Understand client’s key performance indicators, and clearly communicate these metrics internally for optimization, • Proactively introduce new revenue driving opportunities, • Manage the onboarding process for the product - flow of campaign builds with sales, creative design with media team, and tracking requirements with Ops team, • Work closely with teams internally to provide continued feedback and analysis, optimization suggestions and recommendations, • Formulate plans to extend new business, and additional channel distribution with established accounts, • Responsible for overseeing monthly billable numbers to finance for invoicing Requirements • 3-5 years of relevant experience managing a book of business within digital performance marketing, • Experience in the digital performance space, • Extremely organized and meticulous, as you will manage many campaigns simultaneously, • Exceptional communicator, • Attentive to client budgets, spend targets, conscientious of revenue pacing, experienced in exercising sales skills, • Excellent math/analytical skills, • High proficiency in Excel, ability to use functions to analyze complex data sets, • Proficiency in utilizing industry tracking software, • Excellent writing skills, • Self-motivated/ self – starter mentality, • Management experience preferred About Us Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Leveraging diverse ad inventory, robust first-party data, and proprietary machine learning, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. Founded in 2010, Fluent uses its deep expertise in performance marketing to drive monetization and increase engagement at key touchpoints across the customer journey. For more insights visit:https://www.fluentco.com/ Benefits At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we are not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too… • Competitive compensation, • Ample career and professional growth opportunities, • Health, dental, and vision insurance, • Pre-tax savings plans and transit/parking programs, • 401K with competitive employer match, • Volunteer and philanthropic activities throughout the year, • Educational and social events, • The amazing opportunity to work for a high-flying performance marketing company! Salary Range: $75,000 to $90,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored. Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

Job DescriptionLocation: NYC Metro area Reports To: VP, Head of Sports & Gaming Base Salary range - $185k to $205K plus annual bonus target Role Overview We are seeking a highly motivated Account Manager to drive growth, manage key relationships, and ensure delivery excellence across the Sports & Gaming portfolio. The individual will be responsible for owning client accounts, deepening relationships with senior stakeholders, expanding scope across Analytics & AI, Data Management, Digital Engineering, F&A, CX Ops, and ensuring alignment with client needs. Key Responsibilities • Account Management & Growth, • Serve as the primary relationship manager for assigned Sports & Gaming clients (e.g., leagues, teams, sportsbooks, game publishers)., • Drive pipeline development, proposals, and renewals in collaboration with sales and delivery teams., • Sales & Business Development, • Drive revenue growth through expanding existing accounts with new solutions and services., • Build and maintain a healthy pipeline, ensuring disciplined tracking, forecasting, and closure., • Lead proposal development, commercial negotiations, and deal closures., • Meet or exceed quarterly and annual sales targets., • Client Engagement & Advisory, • Build trusted advisor relationships with C-level and senior stakeholders in sports leagues, gaming operators, and media companies., • Delivery Oversight, • Partner with delivery leaders to ensure high-quality, on-time execution of ongoing programs., • Monitor client satisfaction and proactively address any issues or risks.Qualifications, • 10+ years of experience in client-facing roles such as account management, consulting, or business development, ideally in Sports, Gaming, Media, or adjacent industries., • Experience managing large accounts and actively driving growth; prior P&L ownership considered an advantage., • Proven ability to engage with CXO and VP/Director-level stakeholders to frame business problems, shape solutions, and drive adoption., • Knowledge of the Sports & Gaming domain (leagues, sports betting & iGaming, and video gaming & eSports) highly preferred., • Strong understanding of data, analytics, AI/ML, and digital transformation in the context of fan engagement, ticketing, sponsorship, media & broadcasting, and game operations (on-field)., • Commercial orientation with experience supporting sales pursuits, RFP responses, proposals, and contract negotiations., • Strong communication and presentation skills with the ability to deliver at the executive level., • Demonstrated success in leading cross-functional and global delivery teams while ensuring client satisfaction., • Willingness to travel (30–40%) to client locations, league offices, and major events., • Bachelor’s degree required; MBA or equivalent preferred.

Job DescriptionAbout the Role Given the start-up nature of Stray, our new Operations & Finance team member will build the enabling infrastructure that allows Stray to operate at the frontier of regenerative finance with the peace of mind that we are building an operationally excellent fund. This is an autonomous, high-ownership, hands-on role requiring the judgment to distinguish between what needs escalation to the leadership team and what should simply be handled. You will own fund/portfolio ops and LP reporting, design and maintain team operations systems, provide financial modeling support as needed, manage fund admin/tax/audit service provider relationships, and coordinate with leadership to ensure we are delivering on Stray’s role and potential in facilitating systems change. This is a team-of-one position reporting directly to the Partner. The ideal candidate has operated at this level before—at a small fund, family office, or similar context—and is drawn to Stray because (1) you want your operational skills to serve a purpose greater than institutional efficiency and (2)you like being involved in many different projects at the same time. How This Role Will Resource Us Fund Finance & LP Relations (~40%) Own LP reporting: independently produce narratives, financial schedules, and portfolio summaries within required timelines, coordinating with fund admin as needed. What Stray is attempting is unusual, which makes LP reporting a programmatic function as much as an administrative one. Your reporting, in collaboration with our Sr. Manager of Ecosystem & Impact, should help translate what we are doing to various LP audiences, deepen how they see their own role in it, and show how Stray’s portfolio facilitates systems change that supports LPs’ larger portfolios—all while preserving the substance of the work rather than flattening it into conventional reporting categories. Serve as Stray’s primary interface with accounting, tax, and fund administration: manage the relationships, arrange capital calls and payments, coordinate tax preparation, and escalate strategic decisions to leadership as needed Lead the annual audit process end-to-end: coordinate annual financial report preparation, respond to auditor requests, and manage timeline Team Operations & Ecosystem Logistics (~35%) Design and own Stray’s operational infrastructure: team workflows, meeting cadences, decision-making frameworks, and cross-functional coordination systems Collaborate with other team members on external communications and ecosystem weaving: LP update emails, IC engagement infrastructure, portfolio support, ecosystem intelligence tools, and event logistics Project manage Stray’s experiments and partnerships: assess which efforts we should take on ourselves vs which we can encourage a partner or network to carry, track Stray-owned projects, and keep close tabs on collaborators and next steps, without prescribing outcomes Own HR workflows including onboarding, hiring, and benefits administration Maintain and develop Stray’s Notion workspace (with external consultants as needed) as the team’s operational backbone Portfolio Operations & Financial Modeling (~25%) Architect and maintain fund model: own portfolio NAV tracking, financial projections, and scenario analyses that optimize for portfolio-wide anti-fragility, resilience, interconnectedness, and responsible capital stewardship Co-develop portfolio monitoring infrastructure with Sr. Manager of Ecosystem & Impact: coordinate portfolio reporting, track financial and impact performance, and synthesize data for LP reporting and IC review Support investment team with ad hoc financial modeling: perform returns analyses for deals in diligence with non-traditional capital structures and financial dynamics Design and maintain investment operations and closing processes that scale with the fund’s growth RequirementsWho We’re Hoping Will “Stray” With Us Education and Professional Experience 5+ years of experience in investment/portfolio operations, family office or fund back-office finance, or fund administration, with meaningful responsibility for LP reporting Demonstrated track record of developing internal systems that facilitate multi-stakeholder collaboration and complex decision-making Strong working knowledge of fund accounting, waterfall structures, capital account mechanics, and audit processes Proficiency with financial modeling, including portfolio-wide and deal-level analyses Experience managing service provider relationships as a primary point of contact Tech-fluent with Notion, Google Workspace, MS Office, Miro; and comfortable evaluating when new tech systems may be necessary Skills and Personal Traits Executes with independence and transparency: identifies what needs to be done; makes recommendations for how to do it; executes independently when it makes sense; and knows when to ask for help, approval, or collaboration Clear, confident communicator with LP-facing writing quality: able to produce polished reports, LP updates, and other external correspondence/memos without heavy editing Comfortable architecting systems in ambiguous conditions, drawing on prior experience without being constrained by it Understands and is committed to Stray’s mission, holding the point of view that operational excellence in a fund like this is a form of systems stewardship Uses AI responsibly, safely, and ethically: comfortable utilizing emerging technologies as a tool to support language, clarity, flow, or data aggregation; not as a crutch or replacement for human ingenuity

Sales Development Representative (SDR) New York City · In office [5x/week] · Full-time About Freedom Freedom is the AI-native payroll and benefits platform for startups and small businesses. Payroll, benefits, tax registration, and compliance are built from scratch with AI at the core. Our model is simple: payroll is free. Incumbents charge per employee per month for software that's slow, opaque, and run by large ops teams. We give founders great payroll for $0. We launched quietly, and the company is spreading quickly through word of mouth. Now we're building the go-to-market engine. About the Role You’ll be one of the earliest hires, and it’s an entrepreneurial role where you’ll have lots of responsibility and opportunity on day one. The role is outbound, and new meetings will come from prospects you found and reached first. There's also no playbook, and no sequence library. You'll work directly with our CEO to figure out the outbound motion. Then you'll turn what works into a repeatable system that future reps will run. This role is for someone who wants to build something, not slot into something that already exists. If you're looking for established processes and a well-worn path, this isn't the right fit yet. If you want the path to be the one you built, it is. Strong performers will have a clear path to AE, or other growth roles as the team scales. What You'll Do • Generate qualified meetings with startup founders and SMB owners entirely through outbound prospecting, • Build your own target lists and research accounts before you reach out, • Write, test, and iterate on cold outreach across email, LinkedIn, phone, and channels nobody's tried yet, • Find the patterns in who converts and document them into our ICP and playbook, • Learn payroll and benefits well enough to have credible conversations with founders, finance leads, and operators, • Log touchpoints and keep the pipeline clean, • Feed what you hear from prospects back to product and the founders, • Build the systems that let us scale from one SDR to many What You Need We don't care where you went to school or what you majored in. We care how driven you are to win here. • 1+ year of excellence in a demanding role, such as sales, banking, consulting, teaching, customer success, or running your own thing, • A track record of learning fast and teaching yourself new skills, • Clear, sharp communication in writing, on the phone, and over video, • Comfort talking to founders as a peer, • Real comfort with ambiguity: you'd rather define the process than wait for one, • High urgency and a bias toward action Who Thrives Here • Former athletes who miss competing, • People who've built something from nothing, • Founders who did their own sales, • People who treat rejection as data, not defeat Most Important Qualities • Figure-it-out factor: You see a blank page as an opportunity., • Competitive drive: You keep score and hate losing., • Coachability: You ask for feedback and act on it the same day. Nice to Haves • Startup experience, especially early-stage, • Network in the startup or tech community, • Experience with outbound prospecting tools, • Familiarity with payroll, HR, benefits, or fintech Compensation & Benefits • Health, dental, vision, • Unlimited PTO

Role: Senior Operations Manager/Lead Firm: Diversified Credit Fund Location: NYC Leading end-to-end middle and back-office operations for a diversified credit fund in NYC Preferred Qualifications: • 12-20 years of operations experience (Credit experience preferred), • Knowledge of relevant credit products, • Strategic thinker around process improvement/implementation 49763

My client is located in NYC This role sits with the front office and will work directly with traders and Portfolio Managers Full portfolio support with great exposure and a chance to do a lot more than ops 4 days in office 3-6 years of experience Base 110-150k +25/80k bonus (pending experience) Responsibilities: Trade and Order Management support for the Portfolio Managers Production of risk, exposure, and performance reports Assess daily functions and recommend process improvements for a more efficient workflow Setting up and amending new and current portfolios Any general support needed for both Equity and Fixed Income Portfolio Managers Requirements: Full trade life-cycle experience, including booking trades Previous experience working with traders or Portfolio Managers preferred Strong knowledge of both Fixed Income and Equity markets Team player who can work under pressure and deliver within a fast-paced environment Ability to multitask Bachelor's Degree from a TOP school with exemplary grades and proven success in their career Experience working with Aladdin is a huge plus

We are seeking a highly organized and proactive Deal Participations Closing and Monitoring Analyst, either at the associate- or VP-level, to join our dynamic Middle Office - FinOps team. This is a critical role where you'll collaborate with a diverse range of Business Lines – including Infrastructure, Acquisition, Sponsor Finance, Aviation, Real Estate, Coverage, Financial Institutions, and Credit Markets – to deliver exceptional support, drive customer service excellence, manage risk effectively, and spearhead process improvements. If you are a motivated professional who thrives in a challenging, fast-paced environment, we encourage you to apply. As a Deal Participations Closing and Monitoring Analyst, you will: • Play an integral part in the entire credit lifecycle, from pre-closing and closing of facilities to the daily monitoring and approval of client deals and repayments., • Act as a trusted technical expert, providing invaluable support to our Front Office (FO) on all credit-related matters., • Proactively monitor and manage credit insurances, ensuring the timely payment of premiums for all insured deals., • Champion operational compliance with Natixis’ stringent requirements, identifying and implementing enhancements for greater efficiency., • Diligently monitor and analyze collateral and covenant activities to maintain robust operational risk control., • Foster strong cross-departmental collaboration with teams such as Loan Booking, BackOffice, Legal, Risk, Finance, IT and Compliance, ensuring seamless workflow and communication., • Engage directly with clients to process bilateral financing requests with speed and accuracy., • Contribute significantly to process improvement initiatives, enhancing operational efficiency and effectiveness. Essential Duties: Your day-to-day contributions will include: • Actively participating in pre-closing meetings and providing essential support to the Front Office for new deals., • Meticulously reviewing credit agreements for adherence to credit approvals and partnering with the Deal Closing team for precise booking in Loan IQ., • Ensuring all Conditions Precedent (CPs) are met before processing any funding., • Collaborating with the Loan Booking team to provide critical information and execute controls for accurate deal booking in Loan IQ., • Overseeing deals from inception through to termination, adeptly managing amendments and waivers in partnership with the FO and Deal Closing team., • Facilitating the prompt booking of credit insurances, calculating premiums, and ensuring strict compliance with Insurance Certificate requirements., • Setting up and vigilantly monitoring covenants in Loan IQ for both bilateral and participant deals, guaranteeing timely reporting to Account Managers and the Credit Risk Department, if applicable., • Managing the setup and updates of collateral in Loan IQ, adhering to business-line specific frequency requirements., • Ensuring rigorous compliance with all regulatory requirements, including collateral reporting, and verifying that facilities are repaid according to credit approval conditions., • Cultivating and maintaining strong, productive relationships with business units, GFO Ops teams, outsourced providers, and internal support/control groups to drive continuous process enhancement., • Partnering closely with your supervisor to optimize processes and controls., • Proactively identifying and mitigating operational risks, while simultaneously seeking out and championing opportunities for process improvements with IT and other operations teams. Qualifications: • A minimum of two years (for Associate) or five years (for VP) of progressive experience in commercial lending and asset financing support management within a commercial banking environment., • Bachelor’s degree in Finance or a closely related business field., • Proven familiarity with essential banking systems such as Cash Plus and Loan IQ., • Advanced proficiency in MS Office applications, with a particular emphasis on Excel and PowerPoint for data analysis and presentation., • A solid understanding of financial statements and a strong comfort level in calculating and interpreting financial ratios for insightful analysis., • Prior experience with Letters of Credit and foundational product knowledge is a significant advantage. The salary range for the associate level position will be between $105,000 - $135,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance. The salary range for the vp-level position will be between $120,000 - $150,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance

Assistant Controller • $175,000 + Bonus + Equity, • AI Enabled Technology company, • In this role you will maintain the GL, manage the ME Close, oversee consolidations, statement prep, coordinate/lead the external audit process, and more. You will also collaborate cross-functionally with FP&A and Ops., • Targeting Pub/Priv, but I believe experience in one or the other can work. Open to a variety of industries. Need at least 8+ years of experience., • Hybrid (3 days in office)., • This client, like many others, is looking for someone that is Tech forward, and has interest in finding ways to automate accounting processes. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that _. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees _., • Virginia residents may access our state specific policies _., • Residents of all other states may access our policies _., • Canadian residents may access our policies in English and in French ., • Residents of countries governed by GDPR and UK GDPR may access our policies _. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (_). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: · the individual's skill sets, experience and training; · licensure and certification requirements; · office location and other geographic considerations; and · other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).

Overview (New York) Our client is a nationally recognized, independent RIA with over $50BB+ in AUM and a growing presence across 65+ states. The firm blends institutional infrastructure with the agility of an entrepreneurial environment—empowering advisors to focus on clients, growth, and leadership. They are seeking experienced Lead Wealth Advisors to join their team in key regions. This is a lead advisor role with full service team support, a deep planning platform, strong client acquisition channels, and a defined track to partnership and equity. The Role • Serve as lead advisor for high-net-worth clients and families, • Deliver comprehensive planning: retirement, tax, estate, investments, and more, • Collaborate with in-house specialists (planning, investments, tax, estate, client service), • Leverage the firm’s marketing, M&A, and referral pipeline to grow your book, • Lead your client service team and mentor junior staff, • Contribute to internal initiatives and have a voice in firm direction, • Hybrid schedule with flexibility to work remotely and from a local office Ideal Background • 8–10+ years of experience serving high-net-worth clients, • CFP® or equivalent licenses/certifications; CPA, CFA, or other designations a plus, • Background in RIA, private bank, or wirehouse environments, • Strong relationship management and planning expertise, • Leadership and growth mindset; team-first approach, • Portable book not required however would be a plus & easy transition to platform, ability to build/grow relationships is key - Net New Assets 60% split over 12-24 months have HIGH Bonuses & Revenue Multiples. RIA run by Practioners not PE money. Employee owned. Why This Platform Stands Out • Team Infrastructure: Advisors are supported by dedicated planners, client service managers, portfolio specialists, and ops, • Growth Engine: Robust inbound lead channels, marketing support, and business development team, • Full-Service Platform: In-house tax, estate, trust, and investment solutions for true holistic advice, • Defined Partnership Track: Transparent path to equity and leadership for high-performing advisors, • Advisor-Centric Culture: Entrepreneurial, collaborative, and built for long-term advisor success, • Compensation & Benefits: Competitive comp + incentives, 401(k) match, insurance, CE support, and more This is a rare opportunity to grow your practice with real support, earn your place in a national platform, and focus on what you do best: serving clients.

TEAM DESCRIPTION The Data Management team provides oversight of the data generated throughout the campaign delivery and performance optimization throughout its lifecycle. They will also work with other internal practice teams of Digital Analytics, Planning, and Digital Investment. You will provide oversight of all digital media buys to ensure that they are following process, purchased, and inputted according to organizational standards. This role requires a strong familiarity with all available analytics and technology tools, both syndicated and proprietary. Candidate must have a mindset towards fostering processes through automation. ROLE SUMMARY The Senior Director, Data Management, will work with the Executive Director, Data Management and SVP, Data Management to guide the development and on-going operation of business intelligence tools/technologies, technical solutions, and data governance processes. The role requires a strong familiarity with common media analytics and technology tools, both syndicated and proprietary. The ideal candidate must be able to proactively communicate ideas and opportunities, build strong relationships with internal and external partners, and grow the data Management practice for North America offices. The candidate must have a mindset towards fostering processes through automation, as well as establishing data as the backbone of other media disciplines. JOB DESCRIPTION Administrative & Departmental Development • Works with Senior Data Management leadership and executive team to establish agency-level standard Data Management practices and thought leadership. Oversees application of such standards across all PHD accounts, • Participates in business pitches. Serves as the subject matter expert on data Management and business intelligence topics and their potential applications to address client business needs, • Writes client statement of work (SOW) and/or service-line agreements (SLA) during contract negotiations, re-negotiations and/or renewals, • Works with PHD finance, OMG and Annalect India leadership to establish resource rate cards, platform costs and various business engagement requirements, • Staffing accounts according to client business requirements and anticipates future needs. Interviews and hires new employees, • Serves as the escalation contact to address critical business issues and have tough conversations with internal teams and clients. Supports development of short-term plans to prioritize needs and resolve urgent issues, • Constantly analyze employee time utilization to minimize over-burns and ensure employee hours are properly scoped to the right projects, • Periodically evaluates and re-evaluates new and existing business intelligence tools/platforms to ensure they meet the changing requirements of media data and organizational best practices Data Management & Strategy • Establishes departmental data strategy and data solutions. Defines standards and best practices for data ingestion, data harmonization, data storage, data governance and dashboard visualization, • Acts as the subject matter expert for projects relating to data quality and business rules. Demands best practices are being followed by onshore and offshore data teams amongst all projects, • Collaborate with Media/Ad Ops to establish agency taxonomy naming convention standards, adoption strategy and execution workflow. Actively promote the use of technology to standardize taxonomy creation and implementation, • Leads and manage cross-functional and cross-organizational teams to understand complex data issues involving multiple systems, establish priorities, develop improvement plans, allocate resources, and implement solutions, • Works with and promotes the adoption of new and existing in-house media Data Management tools and processes, • Keeps up to date on digital Management - buy changes, creative specifications, etc. Data Governance & Documentation • Leads the development of a comprehensive departmental data management and integrity program, including being accountable on cross-account adoption of a coordinated governance process, • Provides consultation for junior employees to ensure industry data standards are appropriately utilized and leveraged to drive data quality and compliance and to ensure impact is minimized, mitigated appropriately, • Drives cross-discipline documentation process and create standardization for validating the implementation, optimization, and reconciliation of all campaign data, • Oversees documentation of processes, workflows, and technical implementations of any project. Proactively identifies, proposes, and generates targeted solutions for data quality issues and operational inefficiencies People & Project Management • Supervise Directors and Managers to perform data operations, data quality assurance and client management tasks. Provides guidance to team members and nurtures/promotes team environment, • Accountable for growth of direct reports. Tailor client-, agency- and personal goals to develop and emphasize strengths of each direct report, • Acts as liaison between internal team leads, onshore and offshore data operations teams to improve the collaboration process for validating the implementation, optimization, and reconciliation of all campaign data, • Fosters positive relationships and works with internal teams (Client Business Lead, Strategy, Digital Investment, Programmatic, Search, Social), • Communication of roles, responsibilities and expectations in an effective manner and clear department RACIs, • Creates and manages project timelines and tasks in project management tools such as HIVE and Microsoft Teams., • Develops effective project plans for new implementation and change logs for on-going data and account management Account Data Ops Leadership • Will be the Data Management lead across several accounts, providing leadership, data management, data accuracy and opportunity identification, • Accountable to the team leadership and requirements to drive improvement and growth on the accounts, • Working with more junior team members to facilitate the timely delivery of accurate, quality, usable, and accessible data for various performance use cases SKILLS & EXPERIENCE • Minimum 10 years’ experience in data management, data engineering, data operations and/or business intelligence, • Minimum 8 years’ experience in advertising agency, • Minimum 8 years’ experience in digital media data (Ad Server, digital, search, social, video, offline, etc.), • Minimum 8 years’ experience in an agile development environment, • Minimum 8 years’ experience in management role, • Minimum 8 years’ experience in client facing work, • Experience managing offshore team a big bonus, • Attention to details, • Strong verbal and communication skills, • Strong organizational and project management skills, • Can multi-task effectively, • Project scoping experience, • Drives adoption, training, and ownership of departmental requirements & projects TOOLS • Business Intelligence: Advanced Excel (required), Tableau, PowerBI, Datorama, Looker/Looker Studio, Domo, PowerPoint, • Data Management & Transformation: ETL Tools (Adverity, Datorama), Alteryx, SQL (preferred), Python (nice to have), • Data Storage/Cloud: Snowflake, AWS (Redshift, S3), Starburst.io, Datorama, Domo, • Media Platforms: DCM, DV360, Google Ads, DoubleVerify, IAS, TradeDesk, Facebook, Instagram, Snapchat, Twitter, TikTok, Prisma, • Project Management: HIVE, Asana, Smartsheet, Microsoft Teams, • Media Planning: MediaTools, Lumina, Hudson (bonus), • Other: Experience with writing business and technical requirements documents; comfort with business rules design and BI tool administration

Role: AVP of Ops Comp: 175-300k Location: Mid Town NYC- Hybrid A top private equity and hedge fund located in NYC is looking to hire an Operations Associate or AVP, depending on years of experience. The firm has a tremendous track record and has been around for over 10 years and still growing. This firm has great benefits, including free lunch, a retirement plan and a generous vacation policy. The ideal candidate must have experience in trading operations from a fund, bank, or possibly public accounting. Responsibilities • Oversee daily trade management workflow; including trade entry, portfolio pricing and entity allocations, • Work closely on financing and base borrow, • Work with cred traders and Analysts on complex transactions, • Interact frequently with various internal teams (traders, portfolio managers, tax, compliance, legal, accounting, marketing), 3rd party service providers, various banks and counterparties, • Work with Trading and Compliance teams to set up and maintain brokerage and derivative relationships, • Review daily P&L and control diagnostics and produce nightly reporting for the firm, • Perform collateral management responsibilities for both cleared & non-cleared OTC derivative portfolios, • Work with our Administrators and Prime Broker to help maintain and review daily cash, position, and P&L reconciliations, • Manage the settlement process for all electronic and derivative securities Requirements • Bachelor’s Degree in Finance or a relevant field, • Knowledge of securities processing and operations. Specific knowledge of credit products (including bank loans), derivatives, and real assets preferred, • High technical comfort level with systems and technology: working knowledge of FIS VPM, IVP products, PBI’s OMS, Icelink, various Citco systems a plus. Advanced Excel skills preferred., • Comfortable communicating directly with a diverse group of internal and external contacts at all levels of the organization, • Detail oriented and highly organized, • Self-starter with strong work ethic and a sense of personal responsibility, • Ability to adapt and work well independently as well as collaboratively #48684

Client Description Our client is a boutique alternative investment firm seeking a highly motivated Operations professional to partner directly with the CFO. This is a broad, hands-on position that will serve as the CFO's primary operational resource, supporting all aspects of middle- and back-office functions within a lean, collaborative environment. The role offers exposure across fund operations, fund accounting, financial reporting, trade support, service provider oversight, and operational infrastructure. The ideal candidate enjoys wearing multiple hats, taking ownership of processes, and working closely with senior leadership in a growing investment organization. Ideal Profile • 2-10 years of experience in fund operations, within a hedge fund, alternative asset manager, or prime brokerage environment, • Experience working in a smaller investment management firm where responsibilities span both accounting and operations ideally, • Looking for someone with growth potential rather than a highly senior manager, • Equity Long/Short Compensation • Base salary targeted up to $140,000, • Target total compensation approximately $200,000-$250,000 Work Environment • Full-time, in-office position 5 days a week in midtown Manhattan. Responsibilities • Perform daily reconciliations of portfolio positions, cash balances, and profit & loss with prime brokers and third-party fund administrators, • Investigate and resolve trade breaks while coordinating with brokers, counterparties, and administrators to ensure timely settlement, • Process daily trade activity and respond to investment team inquiries, • Monitor and process corporate actions, dividends, proxy activity, and other lifecycle events, • Review financing relationships and cash balances with counterparties to identify optimization opportunities, • Support regulatory and investor reporting requirements, • Assist with monthly, quarterly, and annual close processes, including reconciliations, supporting schedules, and financial reporting, • Partner closely with the fund administrator throughout the NAV close and financial reporting cycle, • Review the accuracy of accounting records, reconciliations, and financial statements prepared by third-party service providers, • Coordinate annual audit requests and liaise with external auditors, • Assist with management company accounting, accruals, expense allocations, and other finance initiatives Additional Responsibilities • Participate in operational due diligence meetings and respond to investor operational inquiries, • Assist with onboarding new service providers and counterparties, • Support operational compliance initiatives and internal procedures, • Maintain relationships with administrators, auditors, brokers, and other key external partners, • Participate in valuation and compliance committee processes, • Identify opportunities to improve operational efficiency through automation, technology, and process enhancements Qualifications • 2-10 years of experience in fund operations, fund accounting, or prime brokerage, • Experience supporting multi-asset investment strategies is preferred, • Bachelor's degree in Accounting, Finance, Economics, or a related discipline, • Strong understanding of hedge fund accounting, fund structures, NAV reporting, and financial statements, • Experience working with third-party fund administrators and external auditors, • Advanced Microsoft Excel skills with strong analytical abilities, • Excellent communication and interpersonal skills with the ability to thrive in a small-team environment, • Experience with portfolio management, order management, or accounting platforms is advantageous, • Familiarity with AI or automation tools for operational efficiency is a plus, • Highly organized, detail-oriented, and proactive with strong follow-through, • Self-motivated, resourceful, and eager to learn, • Collaborative mindset with a long-term approach to professional growth

About Cara Cara is a domain-specific AI platform purpose-built for insurance—a modular system that enables agencies, brokerages, and wholesalers to automate servicing, accelerate sales, and scale operations with a 24/7 digital workforce. We’re one of the fastest-growing AI companies in the insurance industry, attracting agencies and brokerages of all sizes with an expanding customer base. We’re a team of experts in engineering and insurance from Stripe, Blend, Strategy&, and Travelers, with backing from top-tier VCs, and are scaling our product and team quickly to meet market demand. About the Role As a Forward Deployed Broker, you will work directly with our enterprise customers to deploy AI in production and transform their operations with Cara. This is a hybrid role across sales, consulting, and product — you’ll build and scale your own pipeline, embed with customers, redesign workflows to drive adoption, and expand accounts over time. You will help enterprise brokerages rethink how work gets done with AI. You’ll work closely with operators and executives to identify high-impact opportunities and drive measurable outcomes across the organization. What You’ll Do • Embed with enterprise brokerages to understand their workflows across sales, servicing, and operations, • Design and deploy AI workflows using Cara, • Act as a trusted advisor to leadership (COO, Head of Ops, Producers) on how to leverage AI across the organization, • Own the full customer lifecycle from initial deal through onboarding and scaled adoption, • Drive expansion and revenue growth within accounts by identifying high-impact use cases, • Translate real-world workflows into product insights, partnering closely with engineering and product teams, • Prototype quickly, iterate with customers, and deploy solutions in days, • Help define and scale best practices across Cara’s customer base What You Have • 3+ years of experience in insurance brokerage (producer, account executive, operations, or consulting), • Strong relationships or familiarity with mid-market / enterprise brokerages, • You enjoy selling, expanding accounts, and closing deals, • Deep curiosity about AI and how it transforms workflows, • Ability to communicate effectively with both operators and executives, • Builder mindset—you don’t just advise, you implement

MULTIPLE Clients seek Junior hedge fund ops associate to provide support to Operations team Ideally, 2022-2025 grads Job Summary: We are seeking a motivated and detail-oriented Junior Associate to join our Operations team. The successful candidate will support the team in ensuring smooth and efficient middle to back-office processes, contributing to the overall success of the organization. Responsibilities: • Assist with instrument setups, trade bookings, reconciling trading activity, resolving trade breaks for multiple accounts, • Process daily wire requests and document signature requests, • Assist with various asset classes closings and lifecycle event processing, • Assist with account openings, system related setups, connectivity with administrators and other third parties, • Handle various KYC requests and audit inquires, • Support the month-end close, reconciliations and reporting, • Collaborate across internal teams, including the finance, compliance, analytics, software, legal, IR, and investment teams, • Collaborate externally with fund administrators, vendors and other service providers in the course of daily cash and position reconciliations, file processing, and process improvement, • Support adherence to internal controls and compliance protocols through rules maintenance, • Familiarity with various financial asset classes such as equities, fixed income, derivatives, and alternative investments. Requirements: • Bachelor’s degree in finance or accounting, or a related field., • Team player with the ability to take direction, • Strong organizational skills with an attention to detail, • An ability to multi-task & prioritize effectively, • Ability to work efficiently with minimum supervision, • Strong oral and written communication skills, • Professional, calm, pleasant, and friendly demeanor Experience: • At least 2 years experience required in a business environment, • Strong working knowledge of Excel, Bloomberg, • Experience in a hedge fund or financial firm preferred

This role works directly with our CEO, Josh Marcus, and is designed for someone who wants to build their own company one day. About Playbook Playbook Sports is building the operating system for sports businesses — the Shopify for sports. We power 500+ sports facilities, leagues, and clubs across the US & Canada with modern software and AI to help them grow, automate, and scale. We’re early, moving fast, and building something big. The Role This is not a traditional Chief of Staff role. You’ll act as an extension of the CEO, dropped into the hardest, highest-leverage problems across the company including product, ops, go-to-market, AI initiatives, and internal systems. You’ll see how a real startup is built from the inside: • How decisions actually get made, • What matters vs. what doesn’t, • How to turn chaos into execution You’ll be in the office 5 days/week in Hoboken, working side-by-side with leadership. No remote. No spectators. Who This Is For We do not care about degrees. We do care about hustle, judgment, and rate of learning. This role is for people who: • Want to be a founder someday, • Thrive in ambiguity and move fast without instructions, • Take ownership and hate loose ends, • Would rather figure it out than ask for permission Bonus points if you’ve: • Started a company, side project, or anything scrappy, • Worked at a Seed or Series A startup, • Been the “go-to” person when things broke What You’ll Do • Work directly with the CEO on strategy and execution, • Turn half-formed ideas into shipped outcomes, • Own cross-functional projects with real business impact, • Identify bottlenecks and eliminate them, • Build internal processes, systems, and operating rhythm, • Support product discovery, customer research, and delivery, • Help scale the company without adding unnecessary complexity If something is important and doesn’t have a clear owner, it will probably be yours. Why This Role Is Special • Extreme proximity to the CEO and decision-making, • Unmatched exposure to building a company from zero → scale, • Real responsibility from day one, • A proven culture of promoting high performers internally This role is intentionally a launchpad. Many people in seats like this go on to become founders, early executives, or product leaders. If this is your dream role, I'd love to hear from you personally at josh.marcus@callplaybook.com.

About us Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe. Job Summary • The primary function of the Forecasting and Planning Manager is to improve all activities related to Forecasting, Planning and Scheduling activities within the Business Unit using the ERP system., • The F&P Manager supports the hub or region with transparent controlling mechanisms, enabling units to continuously improve material cost by ensuring ERP processes are followed, • The F&P Manager works closely cross functional with all departments to ensure all facets of planning is completed, • The successful candidate is one who is data driven with strong attention to detail, capable of transforming data into information that drives business decisions, and is comfortable leading discussions on performance and opportunities with peers and managing up. Annual Hiring Range/Hourly Rate: • $90,000 - $95,000 Per Year Benefits • Paid time off, • 401k, with company match, • Company sponsored life insurance, • Medical, dental, vision plans, • Voluntary short-term/long-term disability insurance, • Voluntary life, accident, and hospital plans, • Employee Assistance Program, • Commuter benefits, • Employee Discounts Main Duties and Responsibilities: • Analyze historical volume trends and adjust the forecasting model, • Ensures the ERP system data is correct to run the business, • Work center assignments are complete, • Master production schedules /kitchen ready times are up to date, • Manage customer load factors with the ERP system, • Ensure transfers and withdrawals of materials are completed by unit staff, • Manages the stowage functionality within the unit, • Is the super user of the ERP system within the unit, • Provides training to unit end users as needed, • Manages Supply Chain MRP to ensure data validity and transparency of material movement, • Support and optimize planning and controlling processes to assist operations in achieving KPI targets, • Revise medium term Master Production Schedule ensuring effective labor and material planning, • Be the link between the operational organization from the different GG units across the region and the Operations Planning & Controlling team for all Planning & Forecasting activities., • Act as a change agent to support the operations in implementing production and material flow process changes to optimize productivity, and support new business implementation, • Develop and update material flow policies and procedures, • Assist in the creation and maintenance of related training materials., • Partners with operations leaders to plan manpower adjustments in a highly seasonal business, • Validates the accuracy of process Standard Times and links the data to opportunities for efficiency gains, • Generates, deploys, and maintains Master Production Schedules (all departments, incl. production boards and Operations Visual Information Systems), • Participate in Menu and BOM Review, Validation & Correction, • Maintains a Customer Matrix for Schedule & Product Cycle Change information availability, • Responsible for Data preparation prior a cycle change, • Material Tagging & Production Guide Line Generation and Maintenance, • Daily Work Allocation & Variable Production Schedule Generation per work cell, • Generates Daily Material Requisitions Per work cell (every 90 minutes), • Support daily generation of production orders, • Support CI Team in the implementation of Standard Workstation Setup Generation & Maintenance, • Responsible for Forecast Accuracy Improvement, • Daily OPC Meeting Ownership (Forecasting Accuracy, Customer Changes, Data Management, Material Management [waste, yield, over portioning])., • Weekly MIS data validation and maintenance (Planned Worker Minutes, volumes)., • Ownership of cycle change key event schedule. Qualifications Education: • Degree in Business or Economics with a focus on production planning preferred, • APICS Certified in Production and Inventory Management (CPIM), • Advanced IT knowledge (Excel, Word, Outlook, Access and SharePoint)., • Good knowledge of ERP systems and basic functionality, • Sound knowledge of production planning, labor planning, standard costing and daily reporting, • Very good knowledge of lean manufacturing environments. Work Experience: • At least a total of 3 years work experience in a lean manufacturing environment, preferably in areas related to data management, operational planning, information systems, operational KPIs follow up or finance controlling. Job Skills: • Capable of working autonomously, • Capable to work under pressure and tight deadlines., • Strong communication skills., • Staff planning and rostering, • Self-motivated & proactive., • Flexibility and change-minded, willing to learn and implement new processes and procedures. Language / Communication Skills: • Fluent in written and verbal English language knowledge of a second language is a plus. Job Dimensions Geographic Responsibility: US Type of Employment: Full-time Exemption Classification: Exempt Travel %: 10% Work Environment / Requirements of the Job: Front Office, also required to be on the Ops Floor Gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with integrity, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver excellence as a team, • We have passion for our work and we pay attention to the little details, • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Please click here to view our North America Applicant Privacy Notice https://gategroup.com/data-privacy/

Chief of Staff / Head of Ops to VC Founder - (SoHo) - $150k-180k+B A well-established venture capital firm is seeking a versatile builder-doer to lead executive operations and drive priority initiatives across the platform. In this senior operations role, you’ll work closely with the Founder/Managing Partner and partner team to streamline workflows, stand up systems, and own critical projects spanning firm operations, investor relations, and SPVs. The environment is lean, entrepreneurial, and highly collaborative with meaningful responsibility from day one. This is an excellent opportunity for someone looking to get into a VC and partner directly with the managing partners. The founder has a dedicated Executive Personal Assistant, so this role will not include that level of administrative responsibility. Candidates must have a solid sense of investment acumen to jump right in. The office culture is young, energetic, fast paced, and highly entrepreneurial; this is for someone willing to roll up their sleeves and get involved in various areas and firmwide initiatives no matter how big or small. Responsibilities: • Own the Founder/Managing Partner’s operating cadence: priorities, follow-ups, prep materials, and cross-functional execution, • Build and refine systems and processes (CRM/LP database, investor trackers, dashboards, data rooms, automation), • Drive investor relations workflows for funds/SPVs: LP communications, diligence responses, data-room management, and close coordination with legal/fund admin, • Prepare investor updates, fundraising collateral, and pipeline summaries with impeccable attention to detail, • Coordinate capital calls/wires, credit facility tracking, and coordination with tax/accounting advisors, • Oversee and optimize workflows to ensure consistency and quality against executive priorities, • Implement automation/AI tools to streamline repetitive tasks, reporting, and communications, • Lead special projects and firmwide initiatives from scoping through execution, holding stakeholders accountable to timelines Qualifications: • 3–8+ years in business operations, strategy, or project management at a startup, venture capital fund, or management consulting firm, • Proven track record building processes/systems and delivering complex projects on time with high standards, • Strong written and verbal communication with executive presence; rigorous attention to detail and discretion, • Hands-on experience with investor communications, data rooms, and CRM/reporting; SPV/fund workflows a plus, • Tech-forward and automation-savvy; comfortable implementing new tools and optimizing workflows, • Comfortable owning administrative tasks and coordinating with external advisors (legal, fund admin, tax/accounting) Base Salary: $150k- $180k plus bonus, benefits, and 401k The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives. Please send your resume for immediate consideration to: bsedita@adviceny.com If this particular role isn't the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated! Advice Personnel *Celebrating over 40 years as New York’s trusted boutique executive recruiting & staffing firm

Director of Interior Design | Luxury Residential Location: New York City, In Person About the Role KBR Design & Build is seeking an experienced Director of Interior Design to lead our established design team and help shape the next stage of growth of our design department. This is a hands-on leadership position combining team management, design oversight, client relationships, operational improvement, and select high-end residential projects. We are looking for an experienced design leader who understands not only how to create exceptional spaces, but how to lead people, manage clients, improve processes, and successfully carry design from concept through construction. What You'll Do As Director of Interior Design, you will lead and develop our design team while establishing a high standard for design quality, client experience, accountability, and project execution. Your responsibilities will include: • Lead, mentor, and develop a team of interior designers, creating a collaborative and accountable culture., • Oversee the design department's projects and review design work for quality, accuracy, creativity, and constructability., • Manage a select portfolio of high-end residential renovation projects directly., • Serve as a senior design advisor to clients and support designers with important presentations, selections, and design decisions., • Establish and improve design standards, workflows, templates, quality control, and department processes., • Collaborate closely with sales, project management, construction, architects, engineers, consultants, vendors, and trades., • Ensure design intent is successfully carried through construction, including kitchens, bathrooms, custom cabinetry, millwork, lighting, finishes, and other architectural details., • Help improve department efficiency, client satisfaction, and profitability., • Support sales consultations and help prospective clients understand the value of our design and build approach., • Help identify new materials, vendors, products, technologies, and design opportunities that strengthen the company's capabilities. What We're Looking For This position is for a design leader, not simply an experienced designer. The right candidate should combine strong design judgment with leadership, organization, construction knowledge, and excellent client communication. Qualifications: • 10+ years of professional interior design experience, with significant experience in high-end residential renovations., • 3+ years of experience leading, mentoring, or managing designers., • Strong hands-on experience with complete residential renovations, including kitchens, bathrooms, cabinetry, millwork, lighting, fixtures, finishes, and space planning., • Experience taking projects from initial concept and design development through construction and completion., • Strong understanding of construction documentation, detailing, materials, and how design decisions are executed in the field., • Experience coordinating with architects, engineers, project managers, contractors, vendors, and trades., • Strong portfolio demonstrating completed residential projects and a high level of design quality., • Excellent client presentation, communication, and relationship management skills., • Ability to manage multiple projects, designers, priorities, and deadlines., • Proficiency in AutoCAD. Preferred Experience Experience with NYC apartment renovations, Manhattan and Brooklyn co-ops and condominiums, and design-build environments is highly preferred, but we are open to accomplished design leaders with strong luxury residential and construction experience from related backgrounds. Who Will Succeed in This Role We are looking for someone who enjoys both designing and leading. You should be comfortable reviewing a millwork detail with a designer, presenting a kitchen concept to a client, working through a construction issue with a project manager, mentoring a team member, and improving the process so the next project runs better. You should be someone who inspires confidence, makes decisions, holds people accountable, and understands that exceptional design requires creativity, communication, organization, and a deep understanding of how projects are built. This is an opportunity to take an important leadership role within an established NYC design and build company, influence the direction of the department, and help us continue raising the level of our design work and client experience. Benefits: • Paid time off, • Professional development assistance Work Location: In person, New York City

Company Description Rusk Renovations, Inc. is a Manhattan-based general contracting firm specializing in luxury residential renovations for co-ops, brownstones, and condominiums in select addresses. The company is recognized for its collaborative approach, deep understanding of fine design, and strong ability to manage building issues while meeting budgets and deadlines. Founded in 1986 by John Rusk, who taught Residential Project Management at Columbia University for 15 years and and leads industry workshops, the firm has grown into a trusted authority in high-end residential renovation. Rusk employs a multidisciplinary team with backgrounds in construction management, architecture, and engineering, and is known for discretion, effective problem solving, and fair business practices. The firm is a member of the Institute of Classical Art and Architecture and has received notable awards, including the Lucy G. Moses Award and Best Place to Work in New York City and New York State. Role Description The Project Manager role is a full-time, on-site position based in Manhattan, NY. This role is responsible for overseeing residential renovation projects from pre-construction through closeout, including planning, scheduling, budgeting, and coordination of subcontractors, vendors, and internal teams. The Project Manager will manage projects, conduct site inspections, monitor quality, and ensure adherence to design specifications and building regulations. Day-to-day tasks include leading project meetings, tracking progress against milestones, resolving on-site issues, managing logistics for materials and labor, and communicating clearly with clients, architects, and building management. The role also involves preparing project documentation, reporting on risk and status, and ensuring that all work meets Rusk Renovations’ standards of craftsmanship, safety, and professionalism. Qualifications • Strong project management skills, including Project Management for construction, scheduling, budgeting, and stakeholder coordination., • Knowledge of Inspection procedures, including site inspections, quality checks, and compliance with building codes and regulations., • Logistics Management capabilities for planning material deliveries, workforce allocation, and on-site sequencing of trades., • Prior experience managing high-end residential renovation projects, preferably in Manhattan or similar urban environments., • Excellent organizational, communication, and problem-solving abilities, with attention to detail and follow-through., • Ability to work on-site daily, collaborate with multidisciplinary teams, and maintain professional client and architect relationships., • Bachelor’s degree in construction management, architecture, engineering, or related field, or equivalent relevant experience., • Familiarity with construction management software including ProCore, project scheduling tools, and standard safety practices., • Commitment to ethical business practices, continuous learning, and high standards of workmanship.

Company Description Empire State Property Management brings a modern, business-minded approach to managing New York City’s boutique condos, co-ops, and multifamily buildings. We combine deep construction knowledge with responsive service and smart technology to keep properties running smoothly while enhancing long-term value. Founded by Matthew Maggipinto, a seasoned real estate and construction professional, our company was built on years of hands-on experience—ranging from student housing rentals to managing large-scale renovations for hotels like Moxy Chelsea. Matthew’s leadership emphasizes transparency, proactive communication, and efficient operations. We see property management as more than maintenance—it’s strategic consulting. We partner with building boards to navigate compliance, reduce risk, and plan capital improvements, all while fostering trust and accountability. Our lean, tech-enabled team structure ensures responsiveness and operational clarity. Specializing in assisting small to mid sized buildings, Empire State tailors its approach to the unique needs of each property. Whether it’s managing Local Law 97 compliance or optimizing vendor coordination, we deliver high-touch service that turns buildings into well-run, high-performing assets. Role Description This is a full-time in person role for an Assistant Property Manager located in New York, NY. The Assistant Property Manager will be responsible for assisting in the daily operations of various properties. Daily tasks include coordinating with tenants and vendors, conducting property inspections, processing lease applications, and ensuring compliance with property regulations. The role also involves handling rent collections, resolving tenant issues, and supporting the Property Manager in administrative tasks. Qualifications • Excellent organizational and multitasking skills, • Strong communication and interpersonal skills for interacting with tenants and vendors, • Basic understanding of property management procedures and regulations, • Proficiency in Microsoft Office Suite and property management software, • Problem-solving skills and the ability to handle tenant issues professionally, • Attention to detail and the ability to manage multiple properties, • Experience in customer service is a plus, • BA College diploma or equivalent Salary • $18-$20/hour for 90-150 days depending on experience, • $45,000-$55,000 for full salary, • 15 PTO Days

Corporate Strategy Associate – NeoCloud × Robotics × AI Agent Manhattan, NY | Full-time | On-site KIDZ AI (NASDAQ: KIDZ) | New York, NY About KIDZ AI KIDZ AI is a publicly listed AI company operating across three converging verticals: AI tutoring / AI agent, robotics, and NeoCloud GPU infrastructure. We are building at the intersection of AI compute, physical learning hardware, and intelligent tutoring systems — and we move fast. About the Role We are hiring a Corporate Strategy Associate to identify, develop, and close strategic partnerships across KIDZ AI’s three core business lines. This is a role sitting directly alongside senior leadership roles. You will own relationships, move deals forward, and turn conversations into real pilots and signed agreements. This is not a support role. You will be in the room, on the call, and driving the deal. Why Join KIDZ AI • Work directly with the CEO and leadership team on live strategic priorities, • Get rare cross-vertical exposure across GPU infrastructure, robotics, and AI tutoring, • Operate inside a fast-moving public company with startup DNA, • Contribute to investor-facing materials, board strategy, and deal execution across all three verticals What You'll Work On • Source, pitch, and develop strategic partnerships across: AI infrastructure and cloud providers; robotics and STEM learning companies; AI tutoring and assessment platforms; consumer learning hardware; and education distribution partners, • Identify cross-vertical synergies and surface strategic risks and opportunities to leadership, • Develop and maintain investor-facing narratives across KIDZ AI’s three verticals — translating business milestones, partnership wins, and product developments into compelling IR communications, press releases, and strategic updates, • Map the competitive landscape across GPU infrastructure, K-12 robotics, and AI tutoring markets to identify the right partners and the right entry points, • Track and manage the full partnership pipeline — from first outreach through signed agreement — using structured databases and deal-tracking systems across NeoCloud, Robotics, and AI Tutor verticals, • Drive deals across the finish line by coordinating internal teams — product, engineering, operations, legal, and finance — and external counterparts, • Hold pilots accountable — track deployment progress, surface blockers, and push toward measurable outcomes, • Prepare strategic memos, presentations, and partnership materials when needed What Success Looks Like • Launching and supporting strategic partnership pilots, • Driving measurable execution outcomes across cross-functional teams, • Supporting scalable growth across all three verticals — NeoCloud, Robotics, and AI Tutor We're Looking For Someone Who • Has real startup experience — comfortable with ambiguity, no playbook, and wearing multiple hats at once, • Understands all three of KIDZ AI’s verticals — has working knowledge of or genuine curiosity about NeoCloud/GPU infrastructure, robotics and STEM education, and AI tutoring platforms, • Thinks in terms of execution, product outcomes, and business impact, • Communicates clearly across technical and non-technical teams, • Is proactive, organized, and comfortable managing competing priorities independently Preferred Background • 2+ years in startup strategy/ops, management consulting, or business development; strong command of databases and structured data tools (Excel, Airtable, Notion, SQL, or similar), • Prior experience at an early-stage or growth-stage company (startup ops, founding team, or Series A–C environment), • Exposure to one or more of: cloud infrastructure / GPU compute, robotics or hardware, EdTech or AI-native consumer products, • Experience in capital markets, strategic investment, or investor relations — including exposure to financing transactions, SPV structures, public company IR, or cross-border strategic deals is a strong plus Compensation & Details • Salary: $80,000+/year, based on experience, • Paid time off, • Visa sponsorship support available (CPT / OPT / H-1B / Green Card), • Start Date: Immediate / ASAP, • Location: New York, NY — in-person role

Location: NYC, LA Work Arrangement: Onsite full time Contract: August 17, 2026 through February 16, 2027 Job Description The PMO Procurement Support Manager keeps the Procurement transformation program's executive cadence, team operating rhythm, and pipeline expansion efforts running smoothly during and after the Paramount-Skydance integration. This role is the connective tissue between Procurement leadership, Finance, and Business Unit stakeholders, turning initiative data into clear, decision-ready materials and following through on the action items that come out of them. Key Responsibilities Executive Updates & Pipeline Management • Prepare and maintain executive-level reporting for ELT, keeping the FY savings overview and pipeline commentary current each cycle., • Co-create agendas and materials for monthly CFO updates, including savings heatmaps and pipeline expansion summaries., • Refresh BU Finance master files with the latest Asana initiative set and build materials that facilitate BU alignment on savings delivery., • Track and facilitate post-meeting action items across ELT, CFO, and BU Finance touchpoints, including Tower Lead follow-ups., • Help refine templates, messaging, and coordination for the ongoing BU collaboration model. Procurement Team Support • Support onboarding and training for new Procurement team members., • Build weekly Ops Review materials, dashboards, and talking points; draft post-meeting minutes that reinforce milestone accountability., • Co-create agendas and materials for the monthly All Hands meeting, including Pulse Check survey analysis., • Develop and maintain Procurement 2.0 SOP documentation as the governing reference for how the function operates. Pipeline Expansion • Consolidate pipeline expansion initiatives into a consolidated view with baselines, savings estimates, and due dates., • Support addition of new initiatives into Asana and refresh category-level savings heatmaps for leadership updates., • Help design an evergreen category strategy cadence tied to the annual planning and budget cycle. Qualifications • 7-10+ years in a PMO, program management, or management consulting role, ideally supporting procurement, finance, or M&A integration work., • Strong executive communication skills, comfortable building CFO- and ELT-ready materials under tight deadlines., • Advanced PowerPoint and Excel skills; experience with Asana or a similar work-management tool is a plus., • Highly organized, detail-oriented, and able to manage multiple concurrent stakeholder cadences, including weekly, monthly, and ad hoc., • Comfortable working independently in an ambiguous, fast-moving post-merger environment. Success Looks Like • Executive updates for ELT, CFO, BU Finance, and Transformation are delivered on cadence with accurate, current data and minimal last-minute scrambling., • Action items from Ops Reviews and BU sessions are tracked to closure, not lost between meetings., • The pipeline expansion process runs on a predictable, repeatable cadence rather than one-off pushes. Pay Rate • $95.00-$105.00/hr. Requisition ID: PMOUNTJP00001367

Premier, global reinsurance firm seeking a IT Desktop Support / Service Desk Analyst I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This position is an in-office role in midtown NYC, very close to all transportation hubs. Position Summary: This individual will provide front-line Tier 1/2 technical support (either by phone or in person) to local and global users, and report to the IT Lead - Services & Ops Manager. This position will require the individual to interface with the various local and global IT members. This individual will need to efficiently and effectively manage problems reported to or logged within out trouble tracking system by business members and manage them in accordance to established SLA’s. Core responsibilities of this position are listed below, which include but not limited to troubleshooting user endpoint problems, drive/own/action IT tasks, execute on project deliverables and work within established IT processes/procedures. Principle Accountabilities: • Serve as the first point of contact for end-user IT support requests via phone, email, and ticketing systems., • Troubleshoot and resolve issues related to Windows 10/11, Mac OS X, Microsoft 365, and common enterprise applications., • Provide support for OS, enterprise applications, utilities, and basic server OS troubleshooting., • Support desktops, laptops, mobile devices, PCs, printers, and peripherals., • Perform user account management tasks (e.g., Active Directory, Exchange, Azure AD), including provisioning and group management., • Utilize remote support tools (e.g., SCCM, Patch My PC, Altiris SMA, Intune, Beyond Trust (Bomgar)) to resolve issues efficiently., • Escalate complex or unresolved issues to Level 3 support teams., • Troubleshoot system alerts and escalate when required., • Document incidents, resolutions, and detailed troubleshooting records; contribute to the IT knowledge base., • Assist with hardware setups, software installations, and system imaging., • Maintain accurate records of IT assets and ensure compliance with internal policies., • Support Mac & Windows device deployment and management, including enrolment, configuration, and lifecycle maintenance., • Ensure Mac & Windows security compliance in line with corporate policies and industry best practices., • Administer and support Apple Business Essentials for device management and user provisioning., • Follow ITSM and HAM processes., • Collaborate with the Global EUC Team, Infrastructure Engineering, and Application Support Team., • Participate as a technical resource for incident response, disaster recovery, and testing., • Provide out-of-office support, queue monitoring, including basic technical support and issue resolution, while communicating with the on-call team., • Assist with remediation of identified vulnerabilities., • Provide user training on systems and applications. Professional/Technical competences: Required: • 3+ years of experience in a technical support or helpdesk environment., • Degree in IT, an IT apprenticeship, or relevant work experience, • Proficiency in supporting Windows and Mac OS X operating systems., • Experience with Mac device deployment, management, and security compliance., • Familiarity with Microsoft 365, Active Directory, and basic networking concepts., • Experience using inTune, Patch My PC, or Altiris SMA for software deployment and patch management., • Strong communication and customer service skills., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • A relevant IT certification (e.g., CompTIA A+, ITIL Foundation) is a plus. Preferred: • Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)., • Exposure to mobile device management (MDM) platforms., • Familiarity with Apple Business Essentials., • Basic scripting knowledge (e.g., PowerShell) is a bonus.

About AUI AUI builds Apollo, a neurosymbolic foundation model for AI agents that do consequential work, where accuracy, reliability, and visibility matter — conversations with customers, and the processes behind them. Instead of describing behavior in a prompt and hoping the model complies, Apollo compiles declared rules into a checkable program. Constraints are enforced by the system rather than requested of the model, so “this agent will never do X” is something you verify, not something you hope for. The language model works as a translation layer at either end — structuring what a person (or another agent, or a system) says into symbolic slots on the way in, and generating fluent responses on the way out. That guarantee is what LLMs structurally can never achieve. We serve companies from startups to the Fortune 500, across regulated industries, retail, and travel — environments where an agent that improvises is a liability, and where someone has to answer for every action it takes. Apollo-1 is a self-serve platform, and most teams can build on it themselves. Large enterprises — with deeper integrations and more involved internal processes — can use a hand getting their agents all the way to production. Our commercial team also needs proof-of-concept agents built for prospects, fast. That’s this team. The role You’re joining our deployment team, serving two constituencies. Internal. Our product and commercial teams need working agents — proofs of concept for prospects, reference builds, agents that pressure-test the platform before customers find its edges. You’ll build them, often on short notice, often for a business you learned about today. External. The most complex enterprise deployments, where the agent has to hold a real company’s rules across hundreds of scenarios and act on live systems. You’ll be in the room with their operators and subject-matter experts, not reading a requirements doc someone else wrote. An agent starts life as a real business: a bank’s dispute policy, an airline’s rebooking rules, a retailer’s returns matrix. Someone has to sit inside that mess, understand how the business actually works, and turn it into a program the platform can enforce and certify. Then train it, grade it, try to break it, and sign off that it’s ready to act on a customer’s behalf. The loop closes back into the product. What you solve by hand for one enterprise should become something the next customer can do themselves, and you’ll be one of the loudest sources of truth about what the platform can’t do automatically. What you’ll do • Sit with partner teams to extract how their business actually operates — including the rules nobody wrote down and the exceptions everyone knows about, • Author agent programs: translate policy, process, and edge cases into structured, unambiguous declarations the platform can enforce, • Run training rounds — design scenarios, simulate conversations, grade outputs, and iterate until behavior holds, • Own certification: prove a program does what it claims before it ships, and triage it when it regresses, • Find the contradictions. Real businesses run on rules that conflict. You’ll be the one who notices the refund window doesn’t square with the cancellation clause, and who drives the decision on which one wins, • Build proofs of concept alongside our commercial team, and support technical discovery with large prospects — you’re the person in the room who can answer “can it really do that?”, • Turn one-off solutions into reusable patterns, so the self-serve product absorbs what the deployment team learns, • Feed the field back to product: what’s slow, what’s missing, what breaks at scale Who we’re looking for We care more about how you think than where you’ve worked, with one hard requirement. -Technically fluent — not a coder. You’ve worked inside a technological product environment and you understand how systems fit together: what an API is doing, where data moves, why an integration breaks, what engineers mean when they say something is hard. You use coding agents — Cursor, Claude Code, or equivalent — as a normal part of how you work, not as something you tried once. You won’t be shipping production code here, but you will be building, and the tools are the same. -Opinionated about AI. You’re curious about it end to end: roughly how the models actually work, what they’re doing to industries and to work itself, where this is all going. We don’t need you to hold the right opinion. We need you to hold one, and to be able to defend it and change it. -Curious about how businesses run. You find it genuinely interesting that an airline’s rebooking logic looks nothing like a pharmacy’s intake flow. You’ve noticed that industries have structure, and you like learning a new one from scratch. -Independent. You’re given a partner, a pile of documents, and an outcome. Nobody is going to hand you a ticket queue. If you need the work broken down for you, you’ll be unhappy here. -Precise and stubborn. This work rewards people who will handle the ten-thousandth case as carefully as the tenth, and who push back rather than write “handle appropriately” to make a hard question go away. Most people can’t do this. The ones who can are extremely valuable. -You’ve failed at something real. A company, a project, a venture that didn’t work. We’d rather hire someone who has been responsible for an outcome and lost than someone whose record is unblemished because nothing was ever on the line. -A clear writer. Most of this job is written. If you can’t state a rule in a sentence that can only be read one way, the agent can’t follow it. No degree required. It isn’t a proxy for anything we care about. How we work: healthy ego Our culture runs on something we call healthy ego, and it has two halves. Both are required. The first half is ego. High confidence that you can learn and succeed at anything — paired with actually asking for what you need to get there, and then working until the result is excellent rather than finished. We also expect you to want things to succeed for your own sake, not only the company’s. AUI is a place to push yourself and evolve fast. No one will push you and no one will carry you, but everyone will work with you. We sharpen each other by challenging each other, and by the simple pressure of keeping up with the team. The second half is what makes it healthy: your success is never built on top of someone else’s. You name your own mistakes before anyone else has to, and you go fix them — by yourself or with the team. We’re flat. Merit decides what you own, not title or tenure. Backgrounds that tend to work The common thread is time spent close to a technical product, plus real fluency in how some corner of the business world operates. • Solutions, implementation, or technical account management at a software company, • Support escalations, Tier-2, or support quality — the people who own the cases nobody else could close, • Product operations, technical program management, or ops inside a product organization, • Operations in a rule-dense industry — claims, reservations, banking, healthcare intake, logistics — paired with time in a product or technology environment, • Founders and operators of things that didn’t make it What this is not • Not an engineering role. You won’t own production code., • Not a non-technical role either. If you can’t hold your own in a conversation about how a system works, this will be painful., • Not data annotation or gig AI-training work. This is a salaried role where you own outcomes, not task throughput., • Not a support queue. You’re building the thing, not staffing it. Logistics We’re in Williamsburg, Brooklyn, in the office together five days a week. That isn’t a policy we’re apologetic about — this work runs on overhearing each other. A deployment question gets answered across a desk in thirty seconds instead of dying in a thread, and the challenge-each-other part of how we work doesn’t survive being asynchronous. If that’s not how you want to work, this isn’t the right role. How to apply Skip the cover letter. Send your résumé plus answers to one question: • Tell us about something you owned that failed. What did you actually get wrong? (300 words max) The interview process includes an in-office assignment — the closest thing to the actual job we can put in front of you.

Account Analyst, Reports To: Director, Client Success, US Location: New York, NY (Hybrid) About Us With the newly integrated Place Exchange by Broadsign SSP, Broadsign’s Client Success Organization is growing and looking for a talented Account Analyst to light up the world. Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. We power the screens that inform and entertain the world, and we’re looking for passionate people to help us scale the next generation of digital-out-of-home (DOOH) advertising. About the Role As an Account Analyst, you will be a vital engine behind our growth. Joining our Media Planning team, you will act as a bridge between Sales, Client Success, and our diverse roster of clients. This is a fast-paced, detail-oriented role designed for someone eager to become an expert in the emerging programmatic OOH channel. You aren't just supporting campaigns; you are mastering the business model and ensuring our clients receive exceptional service at every touchpoint. What to Expect • Strategic Media Planning & Execution, • Support Sales Directors and Client Success Managers by generating high-impact media plans and presentations., • Own the full lifecycle of an opportunity, from media planning to execution and reporting., • Generate and communicate deal requirements for won opportunities, ensuring total accuracy for every campaign launch., • Collaborative Relationship Management, • Build and maintain strong internal relationships with Sales, Client Success, and Ad Ops to ensure a seamless customer experience., • Act as a key liaison with publisher sales contacts to advance client campaigns and troubleshoot needs., • Partner with Marketing and Operations to transform campaign successes into compelling client collateral., • Domain Expertise & Operational Excellence, • Become a fluent expert in the digital OOH landscape and its role within omnichannel marketing., • Develop a deep understanding of our inventory integrations across both domestic and international markets., • Serve as the "go-to" resource for the team, executing tasks accurately and proactively meeting all deadlines., • Contribute to team documentation and process improvements. What you need to perform in this job • Experience Level: 0-2 years of experience in the programmatic media landscape, specifically within an SSP, DSP, or Ad Operations environment., • Interpersonal Prowess: Outstanding communication skills and a natural ability to thrive in a team-oriented environment., • Technical Aptitude: A strong analytical base; experience with business intelligence or reporting tools is a significant plus., • Mindset: An upbeat, energetic, and self-motivated approach to work., • Adaptability: The ability to stay organized and excel in a fast-paced, evolving industry. What we bring to the table • Comprehensive Benefits: Various Health Care coverage packages available., • Wellness & Fitness: $500 annual Wellness fund for health, fitness, specialist fees, and office set-up., • Paid Time Off: Minimum 3 weeks vacation, 5 floater days, 5 sick/personal days, 2 volunteer days, and 3 paid training days., • Retirement Savings: 401k matching (100% match on the first 2% of eligible earnings, and 50% match on deferrals between 2% and 6%)., • Office Perks: Meal allowance for employees working from centralized offices on Tuesday, Wednesday, and Thursday., • Giving Back: Charitable Donation Matching for causes aligned with Broadsign's Core Values., • Family Support: Parental leave salary supplement to support you during important life transitions., • Growth & Development: 3 paid training days per year, a dedicated yearly budget for professional development, and ongoing opportunities for educational assistance. At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry. The base salary range for the Account Analyst role in the New York Tri-State Area is $60,000 to $71,000 USD per year. We believe in generously rewarding high performance. This role has significant earning potential through a SIP (Short Term Incentive Plan). Compensation offered will be determined by factors such as a candidate's skills, experience, and specific geographic location. The comprehensive suite of additional benefits is detailed in the "What we bring to the table" section above.

Financial Operations Transformation Lead, Cross-Portfolio AI Enablement ~$150B AUM Private Equity | Portfolio Operations & Strategy Group Location: New York or Toronto preferred; in-office at least 3-4 days per week in either location. Engagement Type: Contract-to-hire role. Initial interim engagement from October to December, with strong potential to convert to a full-time role if the fit is right. Timing: Near-term start; goal is to engage 1–2 portfolio companies before year-end; initial 3-month engagement. The Opportunity Our client is launching an important new cross-portfolio initiative, focused on identifying where AI can create the most meaningful value across its portfolio companies within the Office of the CFO. The team has already developed a structured diagnostic methodology; what they need now is an experienced finance operator to take that framework directly into portfolio companies and start generating results. This is a hands-on, execution-focused engagement. The person in this seat will engage directly with portfolio company finance leadership, run the diagnostic, and help define a concrete roadmap for AI-driven improvement, starting with one to two portfolio companies before year-end. The candidate will ideally have a foundation in Management Consulting or Big 4 with a focus on office of CFO; or prior corporate roles in finance (CFO, FP&A, controllership, financial operations, revenue operations). • Operator background preferred over pure consulting — someone who has led or been embedded within a finance or financial operations function, not just advised on one from the outside., • A genuine finance subject-matter expert — able to look at a process, workflow, or reporting output and immediately sense when something isn't right, and know where to press for answers., • Forward-thinking and AI-native (or strong RPA/automation exposure) — genuinely comfortable evaluating and recommending emerging technology solutions, not just legacy process fixes., • Executive presence — credible and comfortable operating at the Office of the CFO level with portfolio company finance leadership., • Sector exposure a plus, not required: PE preferred, with experience in multisite healthcare; industrial, commercial, and residential services; managed service provider (MSP) businesses also preferred but not required. Why This Role • High-visibility mandate directly within the Private Equity Ops & Strategy group, working across a marquee portfolio of companies., • A rare seat at the intersection of finance operations and AI strategy — shaping how a major institutional investor thinks about AI value creation portfolio-wide., • Clear, realistic pathway from interim engagement to a permanent role for the right person – the first person to hold this role at the firm. Compensation will be competitive, on a daily-rate basis for the interim period.

Software Engineer, AI Platform — New York, NY (5 days Onsite) Full -time position Our client, a growing investment firm, is looking for a Software Engineer to help build the AI systems powering their investment process. You'll own production systems end-to-end: agent harnesses, provenance tracking so investment teams can verify AI output against source docs, and tool integrations — working directly with investment, IR, and ops teams to turn their workflows into reliable software. What we're looking for: 🔹 3-5 years of software engineering experience (Python, TypeScript/JS, Rust, or Go) 🔹 Hands-on with LLM app patterns — agents, RAG, vector search, evals 🔹 Fluent with AI-assisted dev tools (Claude Code, Cursor) as a primary workflow 🔹 A track record of independently shipping production software 🔹 Bonus: experience in financial services or other compliance-sensitive, document-heavy domains

adops.com is seeking a driven, self-starting Enterprise Publisher Sales Director to own and expand our publisher-side ad tech footprint. In this individual contributor (IC) role, you will lead full-funnel sales efforts—from prospecting and cold outreach to negotiating and closing complex enterprise publisher deals. You bring 5+ years of direct experience selling ad operations, monetization, or programmatic solutions to premium digital publishers, backed by an established network and active lead database. Key Responsibilities • Full-Funnel Sales Execution: Lead end-to-end sales cycles including prospecting, discovery, technical capability demos, negotiations, and deal closing., • Network & Pipeline Generation: Leverage your active publisher network and proprietary lead lists to build and sustain a robust, multi-million dollar sales pipeline., • Revenue Growth: Consistently meet or exceed quarterly and annual recurring revenue (ARR) targets across enterprise publishing partners., • Consultative Selling: Analyze prospective publishers' ad stacks and yield strategies to deliver tailored ad ops, header bidding, and monetization solutions., • Market Intelligence: Serve as the voice of the market, sharing publisher feedback, industry trends, and competitive insights with product and executive leadership., • Cross-Functional Collaboration: Partner directly with Business Development, Marketing, Account Management, and Technical teams to achieve sales milestones. Qualifications • Experience: 5+ years of proven enterprise sales experience within ad operations, programmatic monetization, SSPs, or digital ad tech., • Active Network: Strong, existing contacts with VPs of Revenue, Heads of Programmatic, and CROs at top-tier digital publishers., • Track Record: Proven success closing six-figure enterprise SaaS or ad tech deals independently as an individual contributor., • Domain Knowledge: Deep technical understanding of ad servers (Google Ad Manager), header bidding (Prebid), yield optimization, and publisher ad tech stack challenges., • Sales Expertise: Strong negotiation, presentation, and pipeline management capabilities in modern CRM platforms (Salesforce, HubSpot). What We Offer • Competitive base salary with an uncapped performance-based commission structure., • Comprehensive health, dental, and vision insurance plus 401(k) matching., • Flexible work environment with remote/hybrid flexibility and travel opportunity.

About Dioptra (an Icertis company) Contracts are still processed by hand, even though the work touching them — ERP, CLM, email, Slack/Teams, SharePoint, Word, Excel, procurement systems — spans a dozen disconnected tools. Most of the effort in contracting isn't judgment or drafting; it's gluing those systems together. Dioptra is building Contract OS: an agentic platform that does that gluing for you. Agents draft, negotiate, and review pre-signature; extract, monitor, and operationalize post-signature; and execute workflows across every system a contract touches — turning contracts from documents people process into live objects agents operate. We work deep inside the enterprise contracting stack (Icertis, SAP, SharePoint, Word, Excel, Outlook, Teams), which means real technical depth, real enterprise customers, and a market that's actively shifting toward AI-native tooling in real time. We're a small, technical team that ships fast and holds a high bar. This is a founding-level seat with direct access to the founders and real ownership from day one. The Role This role is a growth scientist role who also happens to be a content creator: you'll build and operate a fleet of AI agents to run top-of-funnel experiments — messaging, channels, creative, acquisition cost — with real rigor (hypotheses, measurements, iterations). And you'll make the content that fuels those experiments yourself: product videos, launch assets, landing pages, ad creative — end to end. This role rewards high agency: you write your own brief, ship the thing, and iterate. Above all, we're looking for a founder's instinct. You own the outcome end to end. You dig into why and fix it. You move with urgency when the brief is half-written, and you know when to trust the model and when your own judgement has to override it — especially with budget or brand on the line. Here's what that looks like day to day, and what it takes to do it well: • Build an experimentation engine, not a task list. Stand up a fleet of agents that can generate, launch, and evaluate top-of-funnel experiments at a pace no human-only team could match: message variants, landing page tests, ad creative permutations, channel tests. This means you've actually built agent workflows before, not just used a chatbot to write copy — you're comfortable being the one who builds the system, not the one who requests it., • Run growth like a science. Design experiments with clear hypotheses and success criteria across paid, organic, SEO/AEO, lifecycle, and partnerships. Track CAC, conversion, and payback rigorously; kill what doesn't work fast and double down on what does, and explain why something worked, not just that it did. That requires a real track record: you've designed and run structured growth experiments — A/B or multivariate — with actual budget accountability, and you're comfortable pulling your own numbers rather than waiting for a dashboard someone else built., • Make the content yourself. Script, shoot, and edit product videos and launch content, and write landing pages, launch narratives, and campaign copy for a technical, enterprise buyer (legal, procurement, GTM ops). Show us launch videos you've made that drove real outcomes, and writing samples., • Own launches end to end. Positioning, sequencing, the video, the follow-on content that keeps a launch alive for weeks instead of days., • Report on outcomes, not activity. You're measured on pipeline, signups, and CAC efficiency — not impressions or a content calendar filled., • Partner with product and founders. Sit in on roadmap conversations, bring market signal back, and shape what gets built and how it's positioned. This is easier if you genuinely care about the buyer — you don't need a legal or procurement background, but you should care how enterprise legal/GTM/ops teams think, what they read, and what makes them trust a new tool. You'll have an edge if: • You've worked at an early-stage startup (seed to Series B), even in a non-marketing role or you’re a past founder., • You have 5+ years of relevant experience including marketing into enterprise, other technical B2B category with a similarly sophisticated buyer, software engineering etc., • You've built or contributed to an internal automation/agent stack yourself, not just used one someone else built., • You've run performance marketing or paid acquisition at a B2B SaaS company with real budget ownership., • You have experience creating your own content., • You're comfortable with light scripting or coding agents to build growth infrastructure without needing an engineer. The Team You'll Work With You'll work directly with the founders of Dioptra, not through layers of management. Dioptra's engineering culture holds a high bar — clean, deliberate work, iterative — and you'll be expected to bring the same rigor to growth and content that the team brings to the product itself. Given how early this seat is, you'll also be one of the people setting the tone for how “marketing” gets done here going forward. Equal Opportunity Icertis is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law. If you need an accommodation at any stage of the process, tell us and we'll arrange it

Senior Executive Assistant Location: Secaucus, NJ Schedule: Onsite, 5 days per week Pay Rate: $52-$56/hour Duration: 5 month W2 contract covering a Leave of Absence Position Summary The Senior Executive Assistant provides high-level administrative and operational support to the Head of Engineering and DTC/MoT Engineering Teams, ensuring seamless day-to-day execution and alignment with business priorities. This role requires strong independent judgment, discretion, and proactive problem-solving to manage complex calendars, prioritize competing demands, anticipate executive needs, and manage sensitive communications and confidential information. The role also coordinates travel, meetings, events, offsites, and departmental initiatives while providing project and operational support as needed. The Executive Assistant leverages technology, including AI and automation tools, to enhance efficiency and productivity across administrative functions. This role travels between 0-15% of the year, depending upon priorities. Responsibilities: • Provide high-level administrative support to the Head of Engineering., • Exercise independent judgment to manage meeting priorities, decline requests, and resolve scheduling conflicts., • Proactively prioritize the executive's daily schedule and anticipate executive needs., • Coordinate domestic and international travel, including booking and recommendations., • Anticipate needs and develop solutions to support executive priorities., • Triage stakeholder inquiries and escalations., • Handle sensitive business information with discretion and confidentiality., • Process travel and expense reports., • Prepare correspondence, itineraries, agendas, and other materials., • Serve as a primary point of contact for internal and external stakeholders., • Draft, proofread, and edit documents, reports, and presentations., • Schedule, prepare for, and attend meetings., • Prepare meeting minutes, action items, and follow-up., • Coordinate conference rooms, AV, catering, and hospitality., • Manage guest registration and visitors., • Coordinate guest invitation processes for large-scale events and register department staff., • Provide project and operational support for Media Ops & Technology and Consumer Engineering., • Support special requests and departmental initiatives., • Use AI and automation tools to streamline administrative processes., • Coordinate planned activities and events, including registrations, reservations, equipment and product needs, event space, travel, and internal and external stakeholders., • Coordinate with conference and events teams, IT, security, volunteers, and other partners., • Coordinate large department orders for special events and offsites, including supplies, merchandise, and catering. Requirements: • College degree., • 7+ years supporting executives., • Proven Executive Assistant experience., • Ability to exercise independent judgment with minimal supervision., • Strategic thinking and ability to anticipate needs., • Strong interpersonal skills across all levels of an organization., • Exceptional organization and ability to multitask., • Ability to independently prioritize multiple deadlines., • Strong discretion and ability to maintain confidentiality., • Advanced Microsoft Office skills, including Word, Excel, and PowerPoint., • Experience with calendar management tools., • Creative problem-solving and proactive approach., • Strong attention to detail, integrity, and ethics., • Experience working on project-based initiatives with little supervision., • Ability to manage multiple projects and deadlines. Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

The opportunity Healthcare's revenue systems were not built for the AI era. In an age of abundance, care is bound by slow decisions, fragmented data, and slow payment cycles. About Us We are redesigning healthcare's industrial infrastructure. Our platform creates a simpler reimbursement layer for medical providers, unleashing the potential for AI-led and AI-enabled care. Our NYC-based team is lean, founder-led and already supporting great brands in healthcare. Our venture is backed by leading early-stage investors and angels. Before building the Healthcare Infrastructure Company, our founding team built and scaled high-growth venture-backed businesses in tech and digital health. About the role We're hiring a high-energy ops whiz to join our team build from the ground up, working directly alongside our CEO, CTO, and team. The right person for this is role is someone who is scrappy, intelligent, detail-oriented and low-ego. For our team, there is no task too big and no task too small. As a founding engineer, you’ll wear many hats at once! The main buckets of work will be: • Platform. Build the systems of instant decisions for claims, eligibility, payments, and the workflows that our customers live in every day., • Automated Intelligence. Insurance runs on unstructured chaos: faxes, EOBs, payer portals, phone calls. You'll build the AI pipelines that turn that mess into structured, trustworthy data — and the guardrails that make it safe to act on., • Integrations. Clearinghouses, payers, EHRs. Every one of them is different and none of them is modern. You'll make them look like one clean system to everyone downstream. We work hard and have fun doing it; this role will be in-person, 5+ days a week. If you are seeking for a role that you can turn off notifications at 5pm, this won’t be the best fit! Who you are Here are profiles we’re interested in: • Someone excited about making a career-defining leap, • 2-10+ years of experience shipping production software, ideally inside a high-growth startup, owning features end to end; experience with healthcare claims is a huge plus, • Proactive, self-motivated, and capable of owning, collaborating, and coordinating around their work independently, • Fluent in the modern JavaScript stack: TypeScript, Next.js, React, Node, with experience designing modular backends, and Python, • Experience building agentic systems (with Claude SDK, for example), • Detail-oriented and low-ego: with teammates, customers and vendor, • Former (or aspiring) founder Our Values • Learn by doing, • Speed over perfection, • Ask for forgiveness, not permission, • Have fun! What we offer • Early-stage equity, • A front-row seat to building a company from first principles, with direct ownership from day one, • A charming Chinatown office (Manhattan), • Health Benefits and 401(k), • Lunch on the company

Program Manager, Agency Marketing Hybrid – NYC (2+days/week, Tues & Wed required) Full Time 8-months, extension TBD Pay Range: $68.00 - $85.00 Hourly High-visibility program management position focused on managing an existing agency certification program while helping build and launch a new agency partner program. The person will work heavily across Marketing, Sales, Go-to-Market Operations, Product, Legal, Brand, and external agencies. Responsibilities: • Manage end-to-end program operations, including intake workflows, scoring/validation processes, approval documentation, and communications with internal stakeholders., • Define and manage program milestones, governance structure, and project timelines, ensuring all stakeholders remain aligned on deliverables and dependencies., • Serve as the central point of contact between cross-functional teams (Legal, Data, GTM Ops, Sales, PMM) to drive accountability and surface blockers early., • Partner with relevant teams to operationalize certification logic, ensure data integrity, and create scalable systems for tracking agency performance and compliance., • Develop reporting cadences and dashboards that provide visibility into progress, agency adoption, and impact metrics for leadership reviews., • Create and manage program documentation, including SOPs, process maps, and readiness checklists to support future scalability., • Coordinate internal enablement, supporting sales, marketing, and operations teams with guidance, FAQs, and resources as the program evolves., • Monitor program performance and synthesize insights to recommend optimizations for future phases of Agency Recognition. Basic Qualifications: • 6+ years of experience in program design and project management, ideally within marketing, education, or agency ecosystems., • 4+ years of experience supporting revenue growth initiatives in a digital marketing environment., • 2+ years of proven collaboration with cross-functional operations, legal, and product marketing teams, • 2+ years of experience building dashboards and reporting on program metrics.

AI Portfolio Management • As the focal point for all AI initiatives within the IT team, manage a dedicated AI portfolio and consult with the cross-functional IT teams on their AI projects, fostering a cohesive approach to AI development and implementation. Develop and implement ethical AI solutions • Identify and translate complex business challenges into AI solutions., • Assess organizational needs, recommend ethical solutions, gather requirements, design and develop AI solutions, and deploy them into production environments within required budget and quality standards expectations., • Define project scope, gain insight and agreement from others, allocate resources, manage timelines, and mitigate risks. AI Strategy • Collaborate with the CITO and senior leaders from cross-functional teams on refining the foundation’s AI strategy to ensure that the foundation’s AI systems, guidelines, processes, and procedures are aligned to the foundation’s mission and values and are being scaled throughout the entire foundation. Governance & policy development • Monitor evolving AI regulations and data privacy laws., • As a key member of the AI Advisory Group, draft, implement, and maintain clear, accessible Responsible AI guidelines, safety policies, and use-case criteria for the whole foundation to follow., • Ensure all AI-related activities, all relevant stakeholders are aware of and adhering to ethical guidelines and protecting organizational data., • Promote responsible AI development and deployment within the organization across departments, while considering potential biases, fairness, and transparency in AI systems. AI Model evaluation and optimization • Continuously monitor and evaluate the effectiveness and performance of AI models, identifying areas for improvement and implementing optimization strategies to reduce our carbon footprint and enhance accuracy, efficiency, and scalability. Vendor & technology assessment • Remain up-to-date with emerging AI trends, technologies, and best practices., • Research and recommend new AI tools and techniques to improve operational efficiency and drive innovation., • Evaluate, propose and manage AI vendors and consultants to deliver strategic value within an approved budget., • 8+ years of related professional experience and a Bachelor’s or Master’s degree in Computer Science, AI, Machine Learning, or a related field (or an equivalent combination of education and experience). Required Skills • Proficient in Python and AI frameworks (e.g., TensorFlow, PyTorch), with expertise in machine learning, deep learning, NLP, foundational models, and GenAI technologies., • Experienced in Generative AI techniques (e.g., LLMs, LangChain, RAG), Agentic architecture, and establishing connections using Model Context Protocol (MCP)., • Experience with Google Cloud Platform (GCP), Vertex AI, and production deployment using Gemini Enterprise or equivalent platforms (working knowledge of Google’s ADK is a plus)., • Familiar with major cloud platforms (AWS, Azure, GCP), data technologies (SQL, Hadoop, Spark), and AI Ops principles (CI/CD pipelines, containerization, automated testing)., • Experienced in deploying AI models to cloud environments—optimizing for performance, latency, cost, and resource utilization (GPU/TPU)—and troubleshooting issues like performance drift., • Strong capability in working with large datasets, extracting meaningful insights from unstructured data, and understanding content management systems, knowledge graphs, and information retrieval techniques., • Demonstrated ability to recommend and apply practical AI solutions to real-world problems within content-rich domains., • Deep conceptual understanding of how models process data, exhibit bias, and handle data privacy., • Excellent project management skills with experience managing complex AI projects using Agile development methodologies., • Experience managing AI vendors and the technical capability to evaluate vendor claims regarding model safety, data retention, and training data provenance., • Strong communication, interpersonal, and relationship-management skills

The opportunity If you enjoy complex regulatory work and want more scope to take ownership, this could be an interesting next move. I’m looking for a Compliance Officer for a global investment firm combining quantitative research, technology and discretionary investing across public and private markets, including equities and private credit. You’ll work closely with investment, trading, ops, tech and legal teams, assessing new initiatives and helping improve the firm’s compliance programme. There is scope to take ownership of programme areas over time. The role • Interpret investment-adviser regulations and assess new initiatives and policy changes., • Design and carry out compliance testing, report findings and recommend improvements., • Review third-party providers against regulatory and contractual obligations., • Present compliance reports to senior colleagues and develop training. Your background You’ll need 4–8 years of relevant experience in compliance, audit, legal or related operational work, alongside a strong academic background from a top-tier university, combined with an exceptional professional track record. Regulatory compliance experience at an investment manager is a plus, particularly within a hedge fund or private credit fund. You should be confident with regulations, numbers and data, and able to explain your findings clearly. Compensation and benefits • $140,000–$180,000 annual base salary, depending on experience., • Year-end bonus guaranteed in the first year., • Medical and prescription coverage, 401(k) matching, wellness reimbursement, family-building benefits and charitable gift matching. If the role is of interest, please send over your resume or text me to arrange a brief call.

Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all. About The Role We’re looking for a strategic and analytical perator to join our Service Delivery organization as Manager, Service Delivery Analytics & Planning. This role will support operational performance across Trust & Safety Operations through analytics, workforce planning, operational monitoring, vendor budget management, quality insights, and process optimization. This individual will serve as a centralized operational intelligence function for the organization — translating data into actionable insights, proactively identifying operational risks and performance trends, and helping leadership drive scalable, efficient, and high-quality service delivery outcomes. The ideal candidate combines strong analytical capabilities with operational thinking, thrives in fast-paced environments, and enjoys solving complex operational problems through data, systems, and process improvement. Responsibilities Operational Reporting & Performance Insights • Work with leadership to own and collaborate on KPI, SLA, productivity, and operational performance reporting across Trust & Safety Operations, • Build and maintain dashboards, and scalable reporting frameworks that provide visibility into operational health and business performance, • Deliver actionable insights and recommendations that improve efficiency, throughput, service quality, and customer experience outcomes, • Partner cross-functionally to establish scalable reporting standards and operational visibility across vendor and internal operations Performance Governance • Work with leader of QA to support any data needs or reporting to monitor and analyze performance trends, focused on developing scalable QA insights reporting frameworks that connect quality outcomes to in operational performance, • Identify emerging quality risks, workflow gaps, or operational behaviors impacting customer and business outcomes, • Partner with operational and QA leadership teams to improve performance consistency, accountability, and operational effectiveness, owning the communication of insights for actionables and opportunities to the Service Delivery team and leadership., • Help establish a balanced operational performance framework that evaluates both efficiency and quality outcomes Operational Monitoring & Mission Control • Serve as a centralized “mission control” function for operational health monitoring, • Proactively identify spikes, anomalies, workflow degradation, or emerging operational risks across business-as-usual (BAU) performance, • In partnership with leader of Service Delivery and T&S Ops Senior Leadership - establish monitoring and alerting mechanisms to support rapid operational response and decision-making, • Partner with operational leaders to investigate root causes and drive mitigation strategies Forecasting, Workforce Planning & Allocation • Support forecasting and resource allocation planning across vendor and internal operations, • Build and maintain workforce planning and operational capacity models, • Manage and oversee the Service Delivery Analytics & Planning team, including all related people management responsibilities. Support direct report success in WFM and analysis requests to optimize staffing efficiency and operational readiness, • Evaluate operational demand drivers and staffing trends to improve planning accuracy, • Own and maintain the WFM/Data requests channel and tracker - ensuring team is prioritizing work appropriately and tracking for impact. Vendor Budget Management • Partner with Service Delivery leadership on vendor budget planning and management, • Maintain operational cost models and support financial tracking across vendor operations, • Assist in evaluating staffing investments, vendor performance, and cost optimization opportunities, • Support monthly and quarterly operational planning processes Investigative Analytics & Process Optimization • In partnership with Service Delivery team and T&S Ops leadership conduct investigative analysis across tooling, workflows, and operational processes to identify opportunities for efficiency and scale, • Evaluate operational friction points and partner cross-functionally on process improvement initiatives, • Use data to uncover trends impacting service quality, productivity, or operational effectiveness, • Support operational strategy initiatives through deep-dive analysis and business recommendations What We're Looking For • 3+ years of experience in operations strategy, business operations, workforce planning, analytics, Trust & Safety operations, quality operations, or related operational environments, • Strong analytical and problem-solving capabilities with experience translating data into operational action, • Experience building dashboards, forecasting models, operational reporting frameworks, and performance scorecards, • Familiarity with SLA governance, KPI management, quality assurance reporting, and operational performance monitoring, • Experience supporting vendor operations and/or BPO environments preferred, • Strong Excel/Google Sheets skills required; experience with Looker, SQL, or similar BI tools preferred (Tableau experience valued), • Comfortable navigating ambiguity and operating in fast-moving, high-growth environments, • Excellent communication and stakeholder management skills As a Member Of Our Team, You’ll Enjoy 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year. Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day. Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.) Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible. Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones. ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community. At Hinge, our core values are… Authenticity: We share, never hide, our words, actions and intentions. Courage: We embrace lofty goals and tough challenges. Empathy: We deeply consider the perspective of others. Diversity inspires innovation Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know. #Hinge Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Our Mission As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing. We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more. Our Values • Take the Lead: We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down., • Move Fast: We have a bias for action and urgency. Something that could be done tomorrow would be better if done today., • Better Together: We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate., • Real Talk: We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect Team Tinder to do the same., • Safety First: We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us., • Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters. The Team The Data Science & Analytics team thrives on data-driven insights to make more informed decisions through our insights into our member's behavior, preferences, and common trends. We take ownership over the integrity of our data and work to improve data literacy across Tinder. Integrity Is Where That Work Meets Real-world Stakes. Our Integrity Organization Is Built On Four Product Pillars Working Toward Shared Outcomes • Safety Products enhances members' perception of safety through healthy engagement, safe-dating awareness, and support when something goes wrong — owning reporting and the Safety Center, verification and suspension flows, Face Check and Selfie Challenge, and our respectfulness and IRL safety experiences., • Account Integrity secures and qualifies accounts so that each one represents a unique, authentic, qualified individual — while controlling friction, acquisition cost, and privacy. It owns authentication and account access, Passkeys and SMS/OTP, account recovery, and our defenses against account takeover., • Anti-Abuse proactively identifies, disrupts, and mitigates adversarial abuse at scale, balancing accuracy against responsiveness — owning scaled-abuse detection, signal analysis, the rules engine, rapid-response mitigations, and enforcement quality., • Moderation & Ops keeps Tinder safe, resilient, and compliant through the internal tools, back-end systems, and AI integrations that drive moderation quality, operational efficiency, and data hygiene — including appeals and case tooling, AI moderation, and conversation safety systems. Every decision in this space carries a trade-off: friction that stops a bad actor also costs a real member a moment of their experience, and the only way to navigate that honestly is with rigorous measurement. We are seeking a Manager, Analytics to lead the data science function supporting Integrity. You will manage a team of three data scientists spanning a range of seniority — with room to grow it as the space expands — while serving as the analytics partner to the Product Team Leads across all four Integrity pillars. This is a hands-on management role: you will own the analytical strategy for the space, but you are also expected to stay close to the data — leading investigations yourself when the question warrants it, and raising the bar on your team's work through direct technical mentorship rather than review alone. Where you’ll work: This is a hybrid role and requires in-office collaboration three times per week in NYC, Los Angeles, or Dallas. In This Role, You Will • Lead and Develop a Team of Data Scientists, • Manage, coach, and grow a team of data scientists supporting the Integrity organization, owning hiring, career development, and performance., • Set clear ownership across the four pillars and balance your team's capacity against competing roadmap and escalation demands., • Raise analytical quality through hands-on technical mentorship — reviewing methodology, pairing on complex analyses, and unblocking your team on ambiguous problems., • Serve as the Analytics Partner to Integrity Product Leadership, • Act as the primary data science partner to the Product Team Leads for Safety Products, Account Integrity, Anti-Abuse, and Moderation & Ops., • Shape roadmaps by sizing opportunities, pressure-testing hypotheses, and defining what success looks like before work starts., • Translate ambiguous safety and abuse problems into tractable analytical questions with clear decision criteria., • Stay Hands-On with the Data, • Personally lead high-stakes or highly ambiguous investigations — abuse pattern shifts, enforcement anomalies, unexpected regressions in member experience., • Build and maintain the analytical frameworks the team relies on: prevalence measurement, enforcement precision and recall, appeal and reversal rates, moderation queue throughput and quality., • Retain deep fluency in the underlying data so that your reviews, estimates, and escalations are grounded in the data itself., • Own Measurement and Experimentation for Integrity, • Define the metrics that govern Integrity's trade-off between protection and member experience, and hold the organization to them., • Guide experimental design and interpretation for interventions where classic A/B testing is hard — low-prevalence outcomes, adversarial populations, and changes that cannot be ethically withheld., • Establish causal measurement approaches for enforcement actions, verification challenges, and moderation policy changes., • Translate Insights into Executive-Level Narratives, • Synthesize complex analyses into clear recommendations for Product, Engineering, Legal, Policy, and executive leadership., • Support regulatory, transparency, and external reporting obligations with defensible numbers and clearly documented methodology., • Influence decisions through structured communication, framing insights in terms of member impact, risk, and trade-offs. You’ll Need • Bachelor’s, Master’s, or equivalent experience in a quantitative field, such as Statistics, Economics, Mathematics, Computer Science, Data Science, or a related discipline., • 5+ years of experience in data science or analytics, including 2+ years directly managing data scientists or analysts., • Expert-level SQL and strong working knowledge of Python or R for analysis and modeling., • Deep experience with experimentation and causal inference, including designing approaches for settings where a clean randomized test is not available., • Experience working with large, complex, event-level datasets and modern analytics or business intelligence tools (e.g., Databricks, Tableau, Mode)., • Understanding of classifier evaluation, including precision, recall, threshold selection, and the trade-offs between false positives and false negatives., • Experience providing hands-on technical guidance while managing and developing a team., • Experience in Trust & Safety, fraud, risk, content moderation, or another domain involving sensitive or adversarial behavior., • Strong product and business judgment, particularly when balancing member protection, member experience, and operational cost., • Ability to communicate complex findings clearly, influence cross-functional stakeholders, and prioritize across competing needs. Nice To Have • Familiarity with global online safety or age assurance regulations and related reporting obligations., • Experience partnering with machine learning teams on detection or ranking models., • Experience building or adopting AI-assisted analytics workflows at the team level. As a Full-time Employee, You’ll Enjoy • Flexible Vacation, 10 Sick Days, • Time off to volunteer and charitable donations matched up to $15,000 annually, • Comprehensive health, vision, and dental coverage, • 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP), • 100% paid parental leave (including for non-birthing parents) and family forming benefits, • Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual $3,000 stipend for your professional development, • Investment in your wellness: access to mental health support via Modern Health, paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy, • Free subscription to Tinder Gold Commitment to Inclusion At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: _If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. #Tinder The salary range for this position is $145,000 - $210,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York, Los Angeles, OR Dallas. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Los Angeles, CA: $171,000 - $200,000 New York, NY: $179,000 - $210,000 Dallas, TX: $145,000 - $161,5000

Please apply here - https://findautumn.com/careers/founding-customer-success-operations-lead About Autumn Autumn is building the AI operating system for independent hotels. Hotels are still run on an extraordinary patchwork of legacy software, agencies, spreadsheets, and manual workflows. Pricing lives in one system. Marketing in another. Guest data somewhere else. Critical decisions are still made manually across teams and vendors that rarely speak to one another. We are building one AI native platform that brings this work together and increasingly does it for the hotel. We are starting with the workflows closest to revenue, including digital marketing, and expanding from there into the broader hotel operating stack. The opportunity is enormous. Independent hotels represent a massive, underserved market, and the software they rely on is decades behind what modern businesses expect. Autumn recently raised the largest seed round in hotel tech history, led by Bessemer. We are building a small, exceptional team in person from our waterfront office in Williamsburg. We are solving a real hair on fire problem, closing 85% of the calls we schedule with cold outbound emails! We are now hiring our Founding Customer Success & Operations Lead to build the function that owns every customer from the moment they sign. For the right person, this can grow into leadership of Customer Success and Customer Operations at Autumn. The Role You will own everything that happens after a hotel says yes. That starts with getting the property live quickly and correctly. It continues with making sure the customer sees value, understands performance, stays with Autumn, and expands over time. Today, that means being both an operator and a builder. You will personally onboard hotels. You will get into the tracking stack when something does not look right. You will speak directly with hotel owners and general managers. You will spot an account at risk before they tell us. And you will turn everything you learn into systems that allow Autumn to serve hundreds and eventually thousands of hotels exceptionally well. There are three major parts to the role. 1. Implementation: Own the journey from signed contract to live customer., 2. Customer Success: Own the relationship once the hotel is live. Help owners and GMs understand what Autumn is doing, what is working, where opportunities exist, and what needs to change. Own retention, expansion, and customer trust., 3. Build the machine: Today, many of these workflows still depend on judgment, founder context, and manual intervention. Your job is to turn them into a scalable operating system. This is a true player builder role. For a while, you will do the work yourself. Depending on your trajectory you will hire the team, train them on the systems you built, and increasingly lead the function. What You'll Own • Own every customer from AE handoff through onboarding, launch, retention, and expansion, • Get new hotels live quickly, with accurate conversion tracking and attribution, • Troubleshoot tracking and implementation problems across booking engines, analytics tools, PMSs, and other hotel systems, • Develop a repeatable path from signature to first attributed booking, • Build trusted relationships with hotel owners and general managers, • Run performance conversations that are clear, credible, and commercially sharp, • Own retention and understand exactly why customers stay, expand, become at risk, or churn, • Identify at risk accounts before the customer raises their hand, • Build onboarding standards, implementation runbooks, account health scoring, communication cadences, and escalation processes, • Decide what deserves human attention and what should be automated, • Use AI aggressively to automate reporting, monitoring, follow up, customer analysis, and your own operational work, • Turn recurring customer feedback into structured Product and Engineering input, • Build the customer operations dashboard and metrics we use to run the business, • Hire and eventually lead the Customer Success and Implementation team Who Will Be Exceptional Here • You've owned a high-volume SMB book. You've managed many customers at once and owned outcomes (retention, activation, expansion, revenue). You know how to build leverage instead of treating every account the same., • You're technically curious. You don't need to code, but you're comfortable in tools like Google Tag Manager and analytics — verifying events, reconciling numbers, and debugging issues before escalating., • You're a systems operator. You spot repeat problems and turn them into documented, measurable, teachable processes. You like adding structure where little exists., • Customers trust you. You build real relationships with owner-operators while staying commercially sharp. You can deliver hard messages clearly and leave the relationship stronger., • You use AI as leverage. AI is already part of your workflow — analysis, automation, drafts, investigations, and follow-ups. You're excited to build a modern CS/ops function where humans + AI split the work intentionally., • You have exceptional judgment. You know what merits a call, what should be automated, and what needs no action., • You take extreme ownership. You proactively surface risk, follow through to outcomes, and operate with high reliability, detail, and autonomy. This Role Is Probably Not For You If • You want to inherit a mature Customer Success organization with established playbooks, • You primarily want to manage people rather than personally do the work, • You prefer a small portfolio of large enterprise accounts, • You think technical implementation should always be handed to Engineering, • You measure success by meetings held or tickets closed rather than customer outcomes, • You want a strategy role removed from the day to day details, • You are uncomfortable with the pace and ambiguity of an early stage company Especially Relevant Backgrounds There is no single perfect background for this role. We would be particularly excited by people who have worked in: • High volume SMB Customer Success or Account Management, • Performance marketing agencies where you owned both the client relationship and tracking or implementation, • Hospitality technology, • Hotel revenue management, distribution, ecommerce, or direct booking, • Booking engines, PMSs, channel managers, or other hotel software, • Early stage startups where you helped build a function from zero to one, • Customer facing roles serving small business owners or owner operators Hands on experience with analytics, Google Tag Manager, conversion tracking, attribution, or similar tooling is a major plus. Hospitality experience is a major plus, particularly with independent hotels. Spanish fluency is also a strong plus. Why This Role Is Unusual Most Customer Success jobs ask you to operate someone else's system. This role asks you to invent ours. You will join early enough to decide how Autumn onboards customers, how we measure customer health, how our humans and AI divide the work, how we identify churn risk, what gets automated, what reaches Product, and eventually what the entire Customer organization looks like. If you are exceptional, the scope should expand quickly. The goal is not for you to remain the person manually onboarding every hotel. The goal is for you to build a function that can serve an enormous customer base, then lead the team that runs it. What We Offer • Competitive cash compensation plus meaningful equity, • Significant ownership from day one, • The opportunity to build a major function from the ground up, • A path to lead Customer Success and Customer Operations as Autumn scales, • A front row seat building an AI native vertical software company in a massive industry, • Top tier medical, dental, and vision insurance, • Lunch and fitness stipend, • A beautiful private office on the Williamsburg waterfront, • A small team where exceptional people have unusually large scope and influence Compensation & Benefits • $130K to $180K, • Equity, • Top tier medical, dental, and vision coverage, • Lunch and fitness stipend, • Beautiful private waterfront office in Williamsburg, • Five days a week in person with a small, highly ambitious team If you are the person who fixes the problem instead of forwarding it, who turns recurring chaos into a system, and who wants to build the customer organization rather than inherit one, we would love to meet you. Location This role is five days a week in person in Williamsburg, New York City. We believe the earliest stages of building a company are better done together.

BCforward is seeking a highly motivated and experienced Program Manager Note: Candidate must be local to New York, NY. Job Title: Program Manager Job Location: New York (Hybrid) Duration: Long-Term Contract Pay Rate: $80/Hr. W2 and $90/Hr. On C2C Must have Manager Notes: Role supports “Flywheel,” described as an enterprise marketing transformation/re-platforming of marketing technology across US and international banking and multiple products. *Key requirement is a highly technical program manager who can understand architecture and work closely with engineering teams and architects, while also partnering with product marketing/product ops/business stakeholders. *Adobe marketing product/tech stack familiarity is a plus; comparable marketing technologies experience (e.g., Salesforce or in-house marketing tech) is acceptable if Adobe experience is missing. *Screening guidance: candidates with prior experience as an architect or programmer/developer before moving into program management are strong fits for the needed technical depth. Emphasis that this is not a Scrum-team/backlog management role (not an agile champion/RP focus); it’s end-to-end execution and delivery oversight. Expectations include managing overall scope and delivery rationale, identifying impacted platforms and integration impacts, and proactively managing risks/concerns. Flywheel is described as “very aggressive” with short delivery cycles; idea-to-launch can be ~2 months and not strongly aligned to PI schedules. Job Description: The U.S. Consumer Services Technology Team brings together foundational strategic technology capabilities in digital experience engineering, AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance and data management. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. Our team includes the US Consumer Services Cross Platform Delivery Team’s Strategic initiatives, which is the strategic technology capability responsible for planning and delivering technical products to market at scale, across platforms, delivery teams and external partners. The Technical Program Manager, will help us to move faster by identifying, driving and owning USCS Tech strategic initiatives that will accelerate our success. We are seeking an innovative individual with an enthusiastic, hard-working, technology mindset who can work well with a team developing solutions to drive engagement and dedication within our existing cardmember base and attract new customers to the Amex brand. The role will collaborate closely with business partners, Project Managers, Technical Engineers, and Leadership, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! Focus areas will include: Be the 'go getter' for USCS, working with stakeholders across Technology to drive strategic programs Navigate across the business to build strong working relationships with the team, business partners and senior leaders to improve collaboration, solve problems, identify, and remove roadblocks and create solutions to deliver results. Lead Tech discussions on project plans to ensure alignments across teams Collaborate with leadership and internal partners to evaluate and develop insights on opportunities that influence the strategic direction of projects. Lead critical governance discussions and delivering program communication and training strategies. Work across the program and partners to drive resolution of program and project level risk and issues. Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the execution of the plan. Anticipates program risks and issues and ensures that appropriate mitigation planning is in place to avoid compromising delivery. Ensure the continued development of marketing technology strategy documents. Collaborate with the cross-platform-development teams on large programs. Own or provide key inputs into measurement and tracking of key goals, metrics, and executive level reporting. Demonstrate inspiring leadership. Qualifications: Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus. Experience managing multiple simultaneous initiatives, priorities, and teams. Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams. Excellent oral and written interpersonal skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders. Demonstrated knowledge of project management process, project management software tools, templates, and management techniques. Pro-active collaboration with ability to build trust through transparency of information and delivering on commitment. Proven ability to manage change in a dynamic environment and influence others without direct authority. Consistently question assumptions, challenge the status quo, and strive for improvement. Never settle for being “good enough” Knowledge of Customer Marketing technology ecosystem and related programs is preferred

Staff Product Manager About Dioptra (an Icertis company) Contracts are still processed by hand, even though the work touching them — ERP, CLM, email, Slack/Teams, SharePoint, Word, Excel, procurement systems — spans a dozen disconnected tools. Most of the effort in contracting isn't judgment or drafting; it's gluing those systems together. Dioptra is building Contract OS: an agentic platform that does that gluing for you. Agents draft, negotiate, and review pre-signature; extract, monitor, and operationalize post-signature; and execute workflows across every system a contract touches — turning contracts from documents people process into live objects agents operate. We work deep inside the enterprise contracting stack (Icertis, SAP, SharePoint, Word, Excel, Outlook, Teams), which means real technical depth, real enterprise customers, and a market that's actively shifting toward AI-native tooling in real time. We're a small, technical team that ships fast and holds a high bar. This is a founding-level seat with direct access to the founders and real ownership from day one. The Role This is our first PM hire. Product at Dioptra has been owned by the founders. The goal is to have you work very closely with them. You’ll take it over: set the direction for Contract OS, decide what we build and what we don't, and stay with it until enterprise teams are actually running their contracting work on it. Our customers are very good at telling us what hurts today. Your job is to figure out what they'll need a year from now and make the case for building it now. We think of this as a revenue role. What you choose to build determines which deals we win, which customers expand, and how quickly agents take over work that legal, procurement, and GTM ops teams still do by hand — and you'll be measured on that, not on features shipped. Above all, we're looking for a founder's instinct. You own the outcome from end to end. You have strong opinions, back them with evidence, change your mind when someone has a better one, and then commit. You move with urgency when the problem is half-defined, and you know when to trust what customers are asking for and when your own judgement has to override it. Here's what that looks like day to day, and what it takes to do it well: • Own Contract OS end to end. Strategy, a rolling 3–6 month roadmap, and a point of view on where the platform goes over the next year — from the first customer conversation through launch, adoption, and iteration. You decide what matters next and what can wait, and you can explain why you said no, not just what you said yes to., • Live with customers. Sit on calls, watch legal, procurement, and GTM ops teams move a contract across Word, SharePoint, SAP, and Icertis, and dig through transcripts and tickets. Separate signal from noise, and turn what you learn into product direction — not a backlog of feature requests., • Prototype before the meeting. Use Claude Code, Cursor, or whatever is fastest to turn an idea into something people can click and put it in front of customers and engineers. Show, don't tell. This means you've actually built with these tools, not just watched a demo., • Know how agents actually work. Understand our agent architecture well enough to talk tradeoffs with engineering — context, evals, latency, model behavior, where a step should be deterministic vs. probabilistic, why a prompt breaks — and to explain to a customer what's possible and what isn't. Challenge engineering assumptions; don't just relay them., • Design for trust. Contracts are high-stakes, regulated work. Treat evidence, auditability, permissions, and human review as core product, not afterthoughts. Our buyers won't hand work to an agent they can't verify., • Ship features that land, not features that launch. Partner with sales, marketing, and customer success on positioning, launches, and enablement, and sequence releases against the enterprise go-to-market calendar. Define success before you ship, pull your own numbers, and go back to check whether you were right., • Be the connective tissue. Sit between the founders, engineering, customer success, and sales, and make complicated things clear to people who aren't in the weeds with you. Your specs and decision docs should be clear enough for one engineer to ship from — and should reduce meetings, not create them., • Build the product function. How we prioritize, how we document, how we run launches, and how we measure what worked. The frameworks you set up are the ones the product team will grow into. You'll have an edge if: • You have 4+ years in product management at B2B SaaS or AI-native companies, including something you personally took from a vague idea to a product customers rely on — and you can explain what you shipped, why, and what happened afterward., • You've shipped AI or LLM-based products into production, where AI is the core of the product, not a bolt-on., • You've worked at an early-stage startup (seed to Series B), you're a past founder, or you've been the first PM somewhere — and you have opinions about what you'd do differently the second time., • You've built for enterprise buyers — legal, procurement, finance, or another regulated team with a sophisticated buyer and a long trust curve., • You know the contracting world — CLM, ERP, procurement systems, or legal ops. You don't need a legal background, but you should care how these teams think and what makes them trust a new tool., • You're self-sufficient with data: comfortable with funnels and cohorts, pulling your own numbers with SQL or coding agents, and questioning how a metric is defined. The Team You'll Work With You'll work directly with the founders of Dioptra, who have owned product until now — expect a real handoff, and expect them to argue with you. You'll work shoulder to shoulder with an engineering team that holds a high bar — clean, deliberate work, iterative — and you'll be expected to bring the same rigor to product decisions. You'll also partner closely with sales, customer success, and marketing, and with product and field teams across Icertis. Given how early this seat is, you'll be the person setting the tone for how “product” gets done here going forward. Equal Opportunity Icertis is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law. If you need accommodation at any stage of the process, tell us and we'll arrange it.

Head of People Science, Workforce Transformation Consulting New York City | San Francisco About MatterMore MatterMore's mission is to provide our clients with frontier workforce decisioning intelligence, steering how humans work with each other and with AI by applying advanced research techniques from data science, I/O psychology, and other fields to an expanding set of workforce data. About the role MatterMore delivers intelligence that companies use to make critical decisions for transforming their workforce. We enable business leaders to skillfully navigate AI transformation to empower human and economic flourishing. We distill vast amounts of enterprise data into truth, turn that truth into actionable insights, and compose those insights into stories that move executive stakeholders to make informed, high-impact decisions. We are a dedicated team of researchers and engineers working with global Fortune 500 enterprise customers. We are looking for the senior people scientist who sits at the center of that work: the executive-facing expert who partners with CHROs, People Analytics, and COE HR leaders to uncover workforce opportunities, translates collaboration, activity, and productivity data into decisions leaders act on, and carries the science into the room where enterprise deals are won and expanded. We have customers and a working delivery model. You will advise our largest accounts directly, turn what works into playbooks that scale across accounts, and partner with our product and data science teams to shape what our workforce intelligence platform becomes. We're seeking a people scientist who has grown into a workforce-transformation leader with: • The credentials, experience, and analytical depth to work our richest datasets – passive and active listening, behavioral telemetry, organizational network data, • Executive presence to confidently lead Fortune 500 leadership teams through human-led, AI-powered workforce transformation, • Commercial instincts to grow the accounts you serve. If this sounds like you — let's talk! Responsibilities • Own workforce transformation engagements with Fortune 500 clients end-to-end: partnering with client CHROs, HR leadership teams, COEs (Recruiting, Total Rewards, HR Ops, Org Design, Learning & Talent Development, HRBPs) and cross-functional business heads to move organizations from diagnosis to executed change, • Serve as the primary technical HR-science expert for critical pursuits — shaping proposals, demos, and executive presentations that win new enterprise logos and expand existing accounts, • Turn workforce data — collaboration & activity data, productivity signals, organizational network data, and employee listening — into predictive, decision-grade insights, integrating people analytics into clients' workforce planning and talent decisions, • Lead the change management that makes transformation stick: move stakeholders from questions to findings to executed decisions, define success up front, and measure impact of decisions — from value ROI & realization to workforce outcomes, • Codify delivery into operational playbooks and diagnostic frameworks that standardize quality and scale across accounts Why this seat is different At MatterMore, people science is our core product. What you learn in an executive room becomes a shipped intelligence surface weeks later: you'll partner directly with our product, data science, engineering teams to turn our client’s needs into platform capabilities – validating real customer scenarios, pressure-testing new intelligence surfaces, and influencing the roadmap – and apply our growing capability set in the next executive room. If you've watched your best transformation work die in decks, this is the seat where it compounds. You may be a good fit if you have: Deep people-science expertise applied at enterprise scale • 6+ years in people science, workforce transformation consulting, or people analytics serving global enterprise (Fortune 500) portfolios, • Hands-on experience with employee listening at enterprise scale – and especially passive listening: collaboration, activity, and productivity data (e.g., Microsoft Viva Insights / Glint, M365 or Google Workspace telemetry, organizational network analysis) and joining with active listening and workforce data (job architecture/descriptions, skills), • Rigor about measurement – defining success up front, skepticism of vanity metrics, and updating beliefs based on evidence, • Advanced degree in I/O psychology, organizational psychology, or a related behavioral science; PhD strongly preferred Executive advisory and commercial credibility • Track record advising Fortune 500 C-suites and executive teams through workforce and AI transformation – including change management that made insights stick and decisions follow through, • Elite communicator and storyteller – able to distill complex analytics into narratives that move executives to act, and to interface credibly with engineers, analysts, and CHROs alike, • Confident owning the science in the sales room: pre-sales support, technical credibility, and expansion of the accounts you serve Product instincts • Experience partnering with internal product and data science teams – or building workforce-intelligence product surfaces yourself, • Appetite to shape a platform, not just deliver engagements: your client patterns become product requirements Deep conviction about humans and AI • Deep curiosity about how humans and AI work together, • Strong perspective on how technology should enhance human capability rather than diminish it, • A point of view on what humane approaches to AI deployment look like — and willingness to make that case to customers whose first instinct is to cut headcount Strong candidates may also have: • Experience in a people-science or workforce-transformation seat at Microsoft (Viva), Glint, Perceptyx, Visier, or employee-intelligence platform, • Microsoft Viva implementation or deployment experience – specifically passive employee listening, behavioral telemetry, Copilot/AI adoption analytics, value realization, • AI transformation methodology experience: adoption measurement, human-centric change, value realization frameworks, • Experience in organizational effectiveness/design, workforce planning, talent management/development – practitioner context behind the data, • Early-stage operator or founder experience where scope was wide and you wore many hats, • Teaching, publications, or public speaking in I/O psychology or behavioral science – thought leadership that generates demand What this role is not This is a hands-on, founding-team role with broad scope and high autonomy at a funded startup's inflection point. You'll define the people-science function, lead accounts personally, and steer what MatterMore becomes by working directly and closely with customers. It is not a survey-administration or assessment-design seat, and it is not managing a large consulting team – at this stage your leverage comes from applied experience, AI, playbooks, and product, not headcount. If you're looking to step into an established function with direct reports and limited customer interaction, this isn't the right fit. Final notes There are way too many AI submissions so if you're interested please (1) connect with our CEO on LinkedIn and send us a DM and (2) email careers@mattermore.ai and we'll be sure to review your application!

About Client Global leader in digital advertising automation, helping brands and agencies scale their paid social and digital campaigns with efficiency, creativity, and measurable results. We partner with some of the world’s largest advertisers, driving impact across multiple platforms and channels. The Role We are seeking an experienced Finance Business Partner to join our growing Commercial Finance / FP&A team in New York. This role is a critical link between Finance and the business, supporting C-Suite stakeholders with financial insight, analysis, and decision support to drive growth and profitability. The ideal candidate will have 4-8 years of experience in Commercial Finance/FP&A/Consulting or Private Equity/VC. SaaS or Agency experience is highly desirable, though not essential. As a Finance Business Partner you will... • Act as a strategic business partner to Leadership and department heads, delivering financial and data-driven analyses with impactful insights and recommendations., • Track, analyze, and forecast key business and financial KPIs to identify trends, risks, and opportunities., • Lead quarterly forecasting and budget planning processes in close partnership with Leadership and department leaders., • Support commercial decisions, including pricing, deal reviews, and investment cases, through robust financial modelling., • Drive process improvements across forecasting, reporting, and business partnering activities., • Collaborate cross-functionally with Commercial, Ops and Product teams. We are looking for you, if you... • Have 5+ years of experience in strategic finance, FP&A, private equity, venture capital, investment banking, management consulting, public markets investing, or equity research., • Are commercially minded, with a strong understanding of how finance enables strategic growth., • Have exceptional analytical and modelling skills, with the ability to turn numbers into narrative., • Possess advanced Excel user, comfortable working with SQL, large data models, and performance frameworks., • Are confident in managing P&Ls, forecasts, and headcount plans., • Are a strong communicator with the ability to engage and influence senior stakeholders, including executive leadership., • Are collaborative mindset with a track record of building relationships across teams, regions, and functions., • Are a self-starter: curious, adaptable, and motivated by impact — always looking for ways to improve how things work., • Bonus: SaaS or Agency experience is highly desirable, though not essential. What Success Looks Like in 12 Months • Built trusted relationships with Commercial leaders, becoming a go-to partner for financial insight., • Forecasting and planning processes are accurate, efficient, and widely adopted across the business., • Delivered meaningful analysis that shaped commercial strategy and influenced key decisions., • Pricing, deal reviews, and investment cases consistently benefit from your financial modelling and recommendations., • Reporting and performance frameworks are streamlined, giving clear visibility of results and drivers., • Identified and implemented process improvements that make finance a stronger enabler of growth., • Recognized as a high-impact member of the Commercial Finance/FP&A team, with clear potential to take on broader responsibilities. A genuine bar raiser. Why Join? • Work at the forefront of AdTech with a fast-growing global SaaS company., • Exposure to senior stakeholders and strategic decision-making., • Collaborative, international culture with offices worldwide. What We Offer You... • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days, • Generous healthcare packages & mental health benefits, • 401K plus matching & equity grants, • Wellness benefit & learning reimbursement opportunities, • Volunteer time off days & company donation matching opportunities, • And so much more…

Job Description: • Member of the Digital Workplace PMO team – responsible for medium & large scale global end-user facing project implementations & platform changes, • Assist the Workplace AI Program Manager with the strategy, planning & deployment of a firmwide program, with independent management of defined projects including Microsoft Copilot improvements, new agent releases & Claude Enterprise or equivalent rollouts Standard IT Project Management duties such as: • Leading multiple project teams in a Hybrid environment using tools such as Azure Dev Ops (ADO) for work management, as well as traditional Waterfall project processes/ tools, • Creation/ upkeep of deployment schedules, • Management of both project and program level risks & issues – overcome roadblocks to drive project outcomes, • Regular status reporting for senior management and assisting the program manager for program level oversight/ reporting., • Work with User Education team on project communications, training & operational support needs for a global user base Required Skills: • Minimum 5 years IT project management experience, ideally in a financial services environment, • Previous experience with the implementation of End-User AI tools in a complex environment essential – preferably in financial services, • Excellent communication skills, • Excellent organizational skills, • Comfortable preparing information for higher levels of management, • Ability to cope under pressure, • At least one of PRINCE 2, PMP/PMI and/or Scrum Master qualifications or equivalent, • Previous experience engaging with Microsoft as a vendor a plus, • Microsoft certifications (e.g. Copilot) a plus.

Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join one of our quickly growing portfolio companies,_n! CREW Carbon Overview CREW’s technology and services make wastewater treatment cheaper and more efficient, while permanently sequestering CO₂. Leveraging advanced chemistry, natural minerals, and AI, we’ve developed and are deploying a category-defining process intensification technology, with decarbonization at its core. Today, we help wastewater treatment facilities and operators: • Stabilize pH & alkalinity 24/7, • Eliminate hazardous chemicals & cut costs, • Avoid $100M+ infrastructure upgrades, • Capture & Store CO2 We are currently deploying this technology across the US and Europe. In addition, we’ve signed $30M+ in carbon removal offtake agreements with leading corporations looking to meet their climate goals, supercharging geographical CREW’s expansion. CREW has offices and labs in New Haven, CT and offices in Brooklyn, NY. We are funded by Counteract, ReGen, Ponderosa, Connecticut Innovations and others. We've secured large contracts with the premier buyers of carbon credits through the Frontier Climate Fund (Stripe, Shopify, Autodesk, McKinsey, among others) and have been selected by the Department of Energy as one of the few potential suppliers of high-quality carbon credits to the federal government. About The Role As a Wastewater Process Engineer at CREW Carbon, you will contribute to process design, optimization, and technical implementation of CREW’s process intensification and carbon removal systems at wastewater treatment facilities. You will use your knowledge of process modeling and engineering, aqueous chemistry, and wastewater operations to design and optimize dosing systems that achieve both treatment efficiency and measurable greenhouse gas. You will facilitate CREW’s scientific and engineering innovations into scalable, real-world systems. Working between the Tech, Ops, and Product teams, you will analyze and interpret lab and operational process data from CREW’s deployments to identify opportunities and drive action and optimizations. This will include designing and refining process flow diagrams, developing mass and energy balances, supporting demonstration and full-scale deployments, troubleshooting process performance in the field, documenting protocols, and driving customer success at partner sites. This is an ideal opportunity for a process-minded, mission-driven engineer who thrives at the intersection of environmental technology and practical system design. This position is a full-time role. Location will be onsite at our office in Brooklyn, NY or New Haven, CT. Responsibilities • Develop process flow diagrams, mass and energy balances, and dosing system designs to meet project goals., • Coordinate with the Technology and Operations teams to translate lab results and field data into insights and actions, including technical presentations/reports, data-driven operating decisions, and recommendations., • Collaborate with the Technology team to address process issues and propose technical solutions to wastewater partners, which could include process modeling, technical engineering analyses, data analyses, etc., • Serve as a technical lead for wastewater process and process-mechanical support during partner engagements, to foster satisfaction and confidence in system performance., • Work with the Operations team to set process optimization and carbon removal targets., • Own technical documentation, training, and design input to internal teams and external partners. Contribute to continuous improvement initiatives, standardization of design templates, and lessons-learned captured across deployments., • Support new project development, including alkalinity dosing design, integration into existing facility systems, and process control strategy., • Champion operational and process insights to inform project development strategy with the Commercial Team., • Stay current on emerging trends in wastewater treatment, process intensification, sustainability, and environmental technology. Experience Requirements • Bachelor’s degree (required) in Environmental Engineering, Chemical Engineering, Civil Engineering, or a related field; a Master’s or PhD degree is a bonus., • 5–8+ years of experience in wastewater process engineering, biological treatment design, or related fields (municipal or industrial)., • Strong understanding of wastewater treatment processes, including nutrient removal, solids handling, and pH and alkalinity control., • Experience developing and reviewing PFDs, P&IDs, site layouts, mass balance calculations, and process unit design., • Comfortable working in a rapidly evolving startup setting and able to quickly synthesize new information to proactively adjust focus and maintain high-impact results., • Ability to travel periodically to deployment sites., • You practice extreme ownership (no task is too small)., • You love being in the trenches with your team and working with high empathy., • You have a growth mindset. Bonus Qualifications • Familiarity with process modeling tools (BioWin, SUMO, GPS-X, MATLAB, or equivalent)., • Experience in carbon capture, carbonate chemistry, or water-chemistry-based carbon removal technologies., • Field experience with pilot systems, process commissioning, or operational troubleshooting is highly desirable., • Experience integrating instrumentation, controls, and monitoring systems for process optimization., • Experience with CAD software, including AutoCAD, Civil 3D, or Revit. Compensation The annual salary range for this position is competitive and will depend on many factors including experience, education, and expertise. We offer a competitive benefits package with insurance, vacation, retirement, and equity options. CREW Highlights • _ with the Frontier Climate Fund in 2024, • in 2024 to be a potential supplier of high-quality carbon credits to the federal government, • _ by US Senator Chris Murphy in 2024, • _, the leading water sector innovation accelerator in 2024, • _ as “One of the Most Promising Climate-Tech Startups of 2023 CREW Carbon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We have strict wage minimums, generous benefits, and personal leave policies. Our goal is to provide safe, rewarding, and empowering work environments for all who interact with our company.