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Job DescriptionDescription: Field Service Representative (FSR) Remote – Must reside in New Jersey Travel: 80–90%+ (regional + nationwide support) Industry: Medical Devices | Eye Care Technology Company: Visionix USA Power the Future of Vision Care At Visionix USA, we don’t just support eye care—we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye care professionals with intelligent tools that redefine precision, streamline workflows, and improve patient outcomes. Our portfolio—including Optovue, Briot, Weco, and Visionix—represents the forefront of AI-driven diagnostics, advanced imaging, and high-performance lab solutions trusted worldwide. Now, we’re looking for a Field Service Representative (FSR) who’s ready to take their technical expertise on the road and make a real impact. Requirements: What You’ll Do As a Field Service Representative, you’ll be the frontline expert supporting our advanced ophthalmic and optical systems. In this role, you will: • Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products, • Deliver on-site troubleshooting and high-level technical support, • Maintain accurate service documentation, parts inventory, and RMA processes, • Communicate effectively with customers, internal teams, and leadership, • Care for company-issued tools, diagnostic equipment, and service vehicles, • Identify workflow improvements or potential sales opportunities, • Mentor and support new FSRs during onboarding, • Must be Computer literate (Windows, MS Office Suite and other applications required), • Perform additional duties as assigned What You’ll Bring • Associate degree in a technical field, military technical training, or equivalent experience, • 2+ years in field service or technical support experience (6+ years preferred), • Strong mechanical and electrical troubleshooting skills, • Ability to read & understand mechanical & electrical drawings, • Basic IT experience (Windows/Uploading & Downloading software), • Excellent communication and customer service abilities, • Ability to lift up to 80 lbs. and travel extensively (car + air), • Valid driver’s license with clean driving record, • Willingness to travel throughout the U.S. for training and regional support, • Experience with optics or ophthalmic equipment is a plus — training provided Travel & Territory • 90% plus travel required, • Home base must be within Pennsylvania, • Work Location: On the road, visiting customer sites across the greater Pennsylvania/Ohio areas and occasionally other U.S. regions., • Initial training period includes 2–4 months of shadowing senior technicians throughout the US. Benefits • Competitive base salary, • 401(k) Retirement Plan, • Full benefits package (medical, dental, vision, life, disability), • Paid Time Off (PTO) Join Us At Visionix USA, your work doesn’t just fix machines—it helps people see better, live better, and experience the world more clearly. Ready to make an impact? Apply today and help shape the future of vision care. Equal Opportunity Employer Visionix USA is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.

Domains — depth required in at least two subdomains (with a coding focus) - Physics — condensed matter, optics, quantum information/computing, computational physics, astrophysics, particle physics What you'll do** - Source your own material: a published paper, a Kaggle dataset, an open-sourc

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way. Maintain complete and accurate patient records before conducting preliminary testing Introduce patient to OD and provide OD with important patient information Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs Related customer or patient experience preferred, but not necessary HS diploma, GED or equivalent related job experience At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts including but not limited to Vision Coverage Paid Parental Leave Bereavement Leave 401 (k) Savings Plan Paid Time off Milestone anniversary awards Medical, Dental for Full Timers And more! Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I). VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

A Visionworks Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products Optometric, Part Time, Assistant, Manufacturing, Healthcare, Patient

A Visionworks Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way. Maintain complete and accurate patient records before conducting preliminary testing Introduce patient to OD and provide OD with important patient information Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs Related customer or patient experience preferred, but not necessary HS diploma, GED or equivalent related job experience At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts including but not limited to Vision Coverage Paid Parental Leave Bereavement Leave 401 (k) Savings Plan Paid Time off Milestone anniversary awards Medical, Dental for Full Timers And more! Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I). For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Sr. OS personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way. A Senior Optical Specialist has 12 mo. prior industry (optical) experience. The SR. OS currently has and maintains license requirements per state guidelines in this role and dispenses eyewear in states where required and/if licensed. Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey Engage with patients/customers and recommend products and services that meet their eye care needs Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only Qualifications: 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience HS diploma, GED or equivalent related job experience Maintain Optician License requirements per state guidelines, as needed (Licensed What we offer! At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts including but not limited to Vision Coverage Paid Parental Leave Bereavement Leave 401 (k) Savings Plan Paid Time off Milestone anniversary awards Medical, Dental for Full Timers And more! Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I). VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

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