Buscar empleo: 1000+ ofertas de trabajo de order en Plainfield, New Jersey (marzo 2026)

Experience Manager

hace 1 día

Clark

OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store., • Drive company profitability through operational excellence, top-line sales growth and expense control., • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget., • Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business., • Support direct reports in developing and maintaining their clientele., • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience., • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests., • Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People • Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store., • Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty., • Create an inclusive environment that inspires and encourages the growth and engagement of associates., • Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance., • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance., • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance., • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals., • Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices., • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy., • Adhere to and enforce Ulta Beauty’s dress code., • Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives., • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment., • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention., • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary., • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks., • Utilize company programs, tools, and resources to drive store improvements. Education • Bachelor’s degree is preferred, • Cosmetology license and/or a cosmetology management license where required by state law Experience • 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience, • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense, • Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements, • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives, • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices), • Excellent written and verbal communication, • Strong collaboration and interpersonal skills, • Strong organizational skills to manage multiple tasks, • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays, • Attend corporate business meetings and conferences WORKING CONDITIONS • Continuous mobility throughout the store during shift, • Frequent standing, bending, reaching, and twisting during shift, • Frequent lifting and/or moving up to 25 lbs. during shift, • Continuous coordination and manipulation of objects during shift We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Project Manager - AV Systems Integration

hace 17 días

Kenilworth

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: A Project Manager (PM) isresponsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases for media and entertainment organizations, as well as corporate entities. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM isresponsible for overseeing, and performing project management functions on all projects, budgets and scopes.The PM will act as the responsible person on their assigned projects and have direct control over all project activities. The Project Manager may also mentor other Project Managers with the company. The PM will generally be assigned to large, complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel. Location: The Greater Toronto area. What You'll Do: Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM isresponsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.The majority of this employee's time will be spent managing projects andcommunicating with all project stakeholders.This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction. Coordinates and communicates: • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up., • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings., • Provides support and assistance to team members as needed in order help them be successful and get the job done., • Ensures appropriate and frequent communication between stakeholders., • Resolved destructive conflict., • Designs, plans, and coordinates work teams with regard to installation projects, • Assumes ownership of individual projects and assignments, • Establishes and maintains communication with Account Executives, Directors, engineers, installation technicians, subcontractors, clients, etc., • Develops and communicates project updates as required., • Provides constant monitoring of labor, equipment and materials budgets., • Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules., • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions., • Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion., • Contracts with contractors and other trades when necessary., • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects., • Ensures quality and continuous improvement. Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders.The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills.The SPM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: • Takes full ownership of project, • Acts as thesingle point of responsibility and accountability for the project., • Ensures schedule performance, quality of solution delivered to client, and client satisfaction., • Manages and reports on the project's financials, including ensuring budget performance and profitability.Ensures timely and correct billings to client., • Demonstrates proactivity, responsiveness, and follow through., • Communicates decision options to stakeholders and manages those decisions. The physical demands described here are representative of those that may be met by an employee.The employee may be exposed to construction site conditions on a regular basis.Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites.The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site.The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas.The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects.Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision.When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Travel to job sites will make up 20-40% usually with the remaining time in an office or remote setting. Safety: • Maintain and wear appropriate PPE as the job and tasks require it., • Ensure hazards are addressed and rectified in a timely manner., • Participate in incident investigations and reporting., • Conduct safety walk-throughs on project sites. Education & Certifications: • Associates/Bachelor's degree PREFERRED or equivalent experience., • AVIXA CTS Certification required or completed within 1 year of starting the position., • A PMP certification from the Project Management Institute, preferred., • Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: • A minimum of 2+ years of experience in systems integration is required, with 3+ years in project management., • Deep knowledge and experience with media and entertainment or broadcast systems., • A valid Ontario driver's license, • Knowledgeable of low voltage electrical projects., • Strong financial background in project cost accounting., • 5+ years of experience in systems integration, with 5+ years in project management., • Strong verbal and written communication skills., • Supervisory and people skills. Along with competitive compensation, you will be eligible for the following benefits: • Medical and dental plan options to suit your family's needs, • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, • Healthcare and Dependent Care Flexible Spending Accounts (FSA), • Paid Time Off and Paid Holidays, • Commuter Benefits Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you. Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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