Behavioral Health Technician
hace 1 mes
Clementon
Job Description General Description Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health. Tasks & Responsibilities • Essential Duties, • Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key., • Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes., • Work alongside clinical staff to aid in implementation of treatment plan goals, • Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques, • Foster a compassionate yet accountable environment that meets the needs of clients, • Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns, • Anticipate and respond to client needs, including crisis intervention and de-escalation, • Monitor the condition and behavior of all clients for intoxication/drug use., • Administer Urine Analysis and breathalyzer on scheduled days of the week, • Promptly relieving previous shift and conferring with them regarding all issues and concerns., • Conduct searches of clients at intake and assist in completing intake paperwork., • Maintain and control company keys., • Monitor clients and direct into group sessions or appointments when needed, • Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment, • Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach., • Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client., • Adhering to scheduled client transport and arriving to the facility in a timely manner., • Report to and communicate with Direct Supervisor., • Additional Duties, • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department., • As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly., • Interpersonal Relations, • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information., • Take Accountability: Take constructive feedback and prevent discourse among our peers., • Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner., • Be Professional: Wear business casual attire (please see dress code policy). Competencies • Adaptability, • Customer Service, • Decision Making, • Dependability, • Ethics, • Interpersonal Skills, • Job Knowledge, • Conflict Management, • Organization Skills, • Productivity, • Self-Development, • Teamwork Core Functions: • Transportation, • Crisis Intervention, • Behavioral Management, • UDS Screening, • Relationship Building Performance Standards & Measurement • Compliance with essential and incidental duties; compliance with company policies and procedures., • Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines • Use of computer, telephone, and other office equipment such as a printer and fax., • Use of company network and email domain. Working Conditions • Air conditioned and well-illuminated office environment and outdoor environment., • May have several responsibilities at once. Interaction with others is constant and can be interruptive., • Work may be stressful at times due to high level workflow., • Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs., • Participates in educational training, orientations, or compliance programs as needed to maintain competency., • If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing. Demands • Enthusiastic self-starter operating with sustained energy and showing great initiative., • Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc., • Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors., • Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others., • Excellent organizational skills., • Accepts constructive criticism well in an open and non-defensive manner., • Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment., • Ability to function independently and with flexibility., • Ability to work under pressure, handle multiple tasks and interruptions., • Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs., • Ability to sit, stand, or walk for extended periods of time., • Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. Qualifications Education: • High school diploma or equivalent with specialized mental health training or experience., • BHT certification highly desirable, • Current CPR certification highly desirable, • Narcan training highly desirable, • Valid driver license