44 Best patient care advocate Jobs in Trenton, New Jersey (March 2026)

Optician

23 days ago

Trenton

Job DescriptionDescription: Optician To support our mission of building a superior optical by creating outstanding experiences for patients and practice partners alike. Venture Mission: To build a superior optical that ensures a remarkable patient experience while enhancing the growth of the practice and maximizing profits. • Venture Optical Management is committed to exceeding the expectations for quality eye care by hiring the best qualified, trained and committed patient service teams., • We will accommodate our patients in a timely and efficient manner, providing a compassionate and safe environment, while complying with all applicable federal and state laws., • We understand that what we do effectively changes people's lives., • Integrity - Act with uncompromising honesty and integrity in all we do, building trust through responsible actions and honest relationships. Do the right thing. Always., • Innovation - Pushing past the status quo with new and progressive ideas, • Accountability - Each of us is responsible for our words, our actions and our results. We own the decisions made and their outcomes. Own it, fix it and move on, • Passion - Expressing excitement for the work being done and shared objectives. Have Fun!, • Unity - We are strongest when we work cohesively and collaboratively as a team. We value and develop our employees’ diverse talents, initiative and leadership, • Interpreting the results of eye examinations, using prescriptions written by Optometrists and/or Ophthalmologists, • Advising patients on frame weights, materials, styles and colors, • Recommending lenses, coatings and frames to suit customers’ needs, • Measuring customers to determine suitable types and styles of frames, • Adjusting frames so they fit properly, • Preparing orders for glasses and contact lenses by checking prescriptions, lens thickness and other specifications, • Making sure that orders for glasses and contact lenses have been processed accurately, • Committed to providing quality health and eye care for all patients in a timely and efficient manner., • Handles customer concerns with highest level of integrity and professionalism, • Always represents themselves to the highest level of professionalism in both speech and presentation, • Ability to listen closely to patients wants, needs and concerns. Able to explain options, instructions and solutions clearly for patients., • Have a strong working knowledge of optical tools to make final adjustments and repairs to eyeglasses, • Interpreting and explaining patient’s vision insurance benefits, • Perform business tasks, such as maintaining sales records compliantly to HIPAA requirements, • Working with the Doctors and practice staff to ensure the best patient experience through effective communication, • Sharing their knowledge and skills with colleagues, improving the performance of the practice team overall and ensuring high quality care, • Exhibiting highest level of professionalism and teamwork with practice staff, • Act like a business owner and offer idea’s, solutions and improvements to leadership team, • Owning mistakes and always striving to improve, • Being passionate about the business, patients and team members, always striving to go above and beyond, • Work with team members in a collaborative and supportive way, • Training and/or certification in optical dispensing and/or fitting contact lens, • Excellent attention to detail, particularly for interpreting prescriptions and checking lenses, • Strong communication skills and the ability to explain technical information clearly to customers, • Familiarity with optical products, • The ability to work effectively as part of a team, • Follow all state and federal regulations regarding licensing and CE’s, • Strong sales ability, • Excellent patient service advocate, • Excellent team player and constantly works to improve self, environment and business Compensation: The estimated hourly/annual base pay range for this position is $30 - $37 per hour. Benefits: Venture Optical Management offers a comprehensive benefits package, which may include medical, dental, and vision insurance, 401(k) match, paid time off, and professional development opportunities. Note: Final compensation package is based on factors such as experience, skills, and location. Requirements:

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