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Job Description Wax Specialist Peer Trainer-Licensed Esthetician/Cosmetologist The Peer Trainer/Wax Specialist is a dual-role position that begins as a Wax Specialist and progresses into a Peer Trainer role. In this role, you will deliver exceptional guest service while helping develop the next generation of Wax Associates through hands-on training, coaching, and leadership. This position plays a key role in supporting skill development, reinforcing brand standards, and promoting excellence in service delivery. Peer Trainers are culture carriers—supporting new hires through their first 90 days, reinforcing EWC standards, and modeling what great looks like every day. If you’re passionate about teaching, giving feedback, and helping others succeed, this is the ideal next step in your EWC Growth journey. Requirements • High school diploma or equivalent, • Exposure to luxury service preferred, • Valid Esthetician or Cosmetology license (state requirement), • Minimum 6 months of waxing experience, • Ability to mentor peers and provide in-the-moment feedback, • Demonstrated leadership experience with the ability to support and influence peers, • Strong knowledge of EWC protocols and service timing change to Ability to learn and maintain EWC Protocols and service timing, • Passion for teaching, developing others, and fostering a positive team environment, • Excellent communication, patience, and professionalism, • Proven ability to guide, support, and positively influence team performance, • Confidence performing full-body waxing services for all genders and anatomies, • Work with skincare and cleaning products in a fast-paced service environment, • Open availability preferred; open to both full-time and part-time schedules based on center needs Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Benefits • Complementary Waxing Services, • 50% Off Retail Products, • Medical, Dental, and Vision Insurance (for eligible employees), • 401(k) with Company Match + Paid Time Off + Paid Parental Leave, • Company-paid Life and Disability Insurance, • Flexible Scheduling and a Supportive, Team-First Culture, • Ongoing training, education, and career pathing opportunities Compensation: • $17.50-$18.50 hr + Tips + Commissions + Bonuses Training Assignment Bonus: • $300 awarded when a new hire successfully completes training, • $200 awarded when the new hire reaches orange level, • $50 incentive for tenured wax specialist level up support EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process. EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Job Description Job Summary Prior Authorization TeemaGroup Full-time In-Office | White Plains, NY, United States Overview: The Prior Authorization & Billing Specialist plays a critical role in ensuring timely access to mental health services by managing insurance authorizations, billing processes, and reimbursement workflows. This position serves as a key liaison between clinical teams, insurance payers, and patients, ensuring services are authorized, accurately billed, and compliant with regulatory and payer requirements. This role is ideal for a detail-oriented professional passionate about supporting behavioral health access through strong administrative and revenue cycle expertise. What you will be doing: Prior Authorization & Utilization Management Obtain and manage prior authorizations for outpatient and inpatient mental health services, including therapy, psychiatry, psychological testing, and intensive programs. Review clinical documentation to ensure medical necessity and payer compliance. Submit authorization requests to insurance companies via portals, phone, or electronic systems. Track authorization approvals, denials, expirations, and extensions; proactively follow up to prevent treatment delays. Communicate authorization status clearly with clinicians, scheduling staff, and leadership. Assist with peer-to-peer reviews and appeals when authorization is denied or partially approved. Billing & Revenue Cycle Support Submit accurate and timely claims for mental health services to commercial, Medicaid, and Medicare payers. Verify insurance eligibility, benefits, and coverage limitations prior to services. Review Explanation of Benefits (EOBs) and remittance advice for accuracy. Identify, research, and resolve claim denials, underpayments, and rejections. Post payments and adjustments accurately when applicable. Maintain compliance with CPT, ICD-10, and modifier guidelines specific to behavioral health billing. Administrative & Compliance Responsibilities Maintain accurate patient authorization and billing records within electronic health record (EHR) and billing systems. Ensure compliance with HIPAA, payer contracts, and internal policies. Collaborate with clinical, administrative, and finance teams to optimize workflows and reduce revenue leakage. Monitor payer requirements, policy changes, and authorization rules related to mental health services. Prepare reports related to authorization turnaround times, denial trends, and billing performance. Perform other related duties as assigned. What you must have: Education and Experience High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration or related field preferred. Minimum of 2 years of experience in prior authorization, utilization review, medical billing, or revenue cycle operations. Experience in mental health or behavioral health services strongly preferred. Knowledge, Skills, and Abilities Strong understanding of prior authorization processes and insurance requirements. Knowledge of behavioral health billing practices, CPT and ICD-10 coding, and payer guidelines. Excellent attention to detail and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills, including professional interaction with payers and clinical staff. Ability to work independently while collaborating effectively with a team. Proficiency with EHR systems, billing software, and Microsoft Office applications.

Job Description Reports To: Assistant Director of Peer and Recovery Services Program: Peer and Recovery Services Location: White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary: $22-25 per hour Summary Description: The Youth Peer Specialist services are formal and informal services and supports provided to youth who are experiencing social, medical, emotional, developmental, substance use, and/or behavioral challenges in their home, school, placement, and/or community. These services provide the support necessary to ensure engagement and active participation of the youth in the treatment planning process and support the ongoing implementation and reinforcement of recovery. Responsibilities: Engage the youth in a variety of strategies to work toward identified goals, including but not limited to strengthening problem-solving skills; providing mentoring; engaging in community resource exploration; and providing life skills support. Engage in regular communication with the child’s treatment team, to ensure continuity of CCBHC services. Engage as part of an interdisciplinary CCBHC team to support youth through recovery. Document client progress and maintain a permanent record of client activity according to established methods and procedures. Practice with a person-centered, trauma-informed philosophy in alignment with the values of MHA. Attend community and internal meetings as requested. Due to the nature of the program, must be able to work a flexible schedule. Other designated or related duties. Competencies: • The individual must have a strong ability to use their own personal lived experience to connect with and relate to Assertive Community Treatment (ACT) participants, particularly around challenges associated with a chronic mental health condition., • Should have a demonstrated ability to relate well to adults., • Demonstrated interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services., • Two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs., • Ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment., • Excellent judgment/ ability to understand boundaries when working with participants of mental health services., • Familiarity with and ability to use an Electronic Health Record (EHR). Key Performance Indicators (KPIs): • Number of retained participants in the program., • Assessing the impact of peer support on participant recovery and wellbeing., • Ensuring adherence to established policies and procedures., • Participation in and application of ongoing training and development opportunities., • Accuracy and timeliness of documentation in electronic health records. Requirements: • Must hold State certification as a Peer Specialist, or have the ability to obtain provisional certification within 6 months and standard certification within 12 months of being hired., • Demonstrate an understanding of confidentiality standards as promulgated by the state (OMH, OASAS, DOH) and federal government (SAMHSA and 42CFR)., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic Computer knowledge and the ability to document in an electronic health record is required., • Preferred valid Driver’s License and a driving record that is satisfactory to our insurance carrier., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States without sponsorship. Special Considerations: • Ability to work flexible hours., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: INSET Team Leader Program: Intensive and Sustained Engagement Team (INSET) Location: Primarily based in White Plains and/or Valley Cottage. This is a mobile role and may require travel to additional service areas in Putnam, Orange, and Sullivan counties, as needed. Hours Per Week: 35 FLSA Status: Full Time, Exempt Salary Range: $60,000 annually Summary Description: Greater Mental Health of New York’s INSET program provides mobile, community-based, and flexible support for individuals with histories of acute distress, frequent hospitalizations, or ineffective past care. Led by peers and grounded in a person-first approach, INSET prioritizes immediate needs, builds lasting social and family connections, and offers care coordination without traditional time or location constraints. The INSET Peer Care Manager combines the values of peer support with care management functions. In this role, the staff member uses lived experience to engage and support participants in their recovery journey, foster resilience, and connect them to natural and community supports. The staff member also provides care management by assisting with resource navigation, service coordination, and follow-up to ensure participants have access to needed medical, behavioral health, and social services. Responsibilities: • Manage a caseload of participants consistent with industry standards, regulatory expectations, and program needs., • Provide individual and group peer support using a flexible, trauma-informed, person-first framework., • Conduct outreach to engage individuals who may not typically connect with the mental health system., • Support participants in developing recovery-oriented goals, using tools such as Wellness Recovery Action Plans (WRAP) and Advanced Directives., • Facilitate or co-facilitate networking and support groups as requested., • Support transitions from respite, emergency rooms, hospitalizations, or periods of incarceration., • Link participants to peer, family, community, and professional supports., • Provide care management support, including:, • Assisting with applications, entitlements, or benefits., • Coordinating referrals and care plans with input from participants., • Supporting discharge planning and follow-up during/after hospitalizations., • Participating in meetings with providers, specialists, or community agencies as appropriate., • Document services and care management activities in the Electronic Health Record system., • Provide after-hours emergency coverage and crisis intervention as needed., • Follow agency policies, professional standards, and regulatory requirements., • Other related duties as assigned. Competencies: • A thorough understanding of the process and possibility of recovery for people who are psychiatrically labeled., • Awareness of community resources, supports, and systems, collaborating with the participant to make referrals if indicated by the participant, • Knowledge of behavioral health diagnoses and symptomatology, • Strong client engagement skills with individuals across diverse needs., • Ability to balance peer support and care management functions effectively., • Capacity to work independently while collaborating as part of a multidisciplinary team., • Proficiency in Electronic Health Record systems., • Commitment to recovery-oriented, person-centered, trauma-informed practice. Key Performance Indicators (KPIs): • Timely and accurate completion of required documentation., • Effective coordination and utilization of community resources., • Responsive and supportive crisis intervention., • Adherence to regulatory standards and agency policies. Requirements: • Certification as a New York Peer Specialist (or eligible for certification within six months of hire), • While not required, it is beneficial for the NY Certified Peer Specialist to hold other credentials such as a CRPA, FPA, or YPA credential., • 2 years of related work experience (preferably, the candidate will have experience in mobile engagement techniques)., • Basic computer knowledge., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States without sponsorship., • Fluency in English (Reading, Writing, Speaking). Special Considerations: • Weekly full-time schedule may include two evenings per week and weekends when requested., • Flexibility with work hours required due to the mobile nature of the program., • Location, hours, and reporting structure may change depending on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionRole Summary Elevate your clinical career as a Lead Cardiovascular Invasive Specialist in a high-acuity, award-winning heart center. Working under the direction of Invasive Cardiologists and the Nurse Manager, you will be a vital leader in the Cardiac Catheterization Lab. This role combines elite technical expertise with operational oversight, as you coordinate daily workflow, mentor staff, and ensure the highest standards of safety during complex procedural interventions. If you are a highly skilled professional looking to influence patient outcomes through clinical excellence and peer leadership, this is an inspiring opportunity to join a premier healthcare team. Key Duties: Operational Leadership: Provide daily oversight of room assignments and staffing coordination; assist with schedule adjustments to ensure smooth lab operations during high-volume or emergency periods. Clinical Excellence: Function as the lead specialist during complex Cath and EP lab procedures, including interventions, ablations, and device implants. Technical Mastery: Operate and troubleshoot advanced imaging and therapeutic equipment (IVUS, ICE, FFR/IFR, RF generators, and mapping systems). Staff Development: Act as a mentor and preceptor, participating in the hiring and onboarding of new staff while delivering ongoing training to support clinical competency. Quality & Safety: Oversee equipment maintenance, quality control checks, and radiation protection; assist with department audits and continuous quality improvement projects. Inventory & Vendor Relations: Manage high-cost devices and procedural supplies in collaboration with Materials Management; coordinate equipment trials and staff education with vendors. Professional Communication: Lead daily huddles and case briefings, ensuring accurate procedural documentation and revenue integrity through charge audits. Required Qualifications Education: Graduate of a certificate or degree program in health science (e.g., Cardiovascular Technology, Radiologic Technology, Ultrasound, Respiratory Therapy, Nursing, or Paramedic/EMT). Training: Successful completion of a scrub technician training program or a hospital-based training program. Licensure/Certification: * Current RCIS (Registered Cardiovascular Invasive Specialist) or RCES (Registered Cardiac Electrophysiology Specialist) is required. BLS and ACLS (American Heart Association) required. Professionalism: Demonstrated clinical judgment and a commitment to ongoing professional development. Desired Qualifications Advanced Education: Bachelor of Science degree preferred. Experience: At least 5 years of experience as a scrub technician or cardiac technician is highly preferred. Leadership: Proven ability to apply new concepts and skills in a fast-paced, high-stakes invasive cardiology environment. Location and Work Type Setting: Hospital (Cardiac Cath Lab) Location: White Plains, NY Work Type: Full-Time | Direct Hire Schedule: Varied Day Shifts (7a-5p, 8a-6p, 9a-7p, or 10a-8p); Includes off-hours, weekend, and holiday on-call duties. Total Rewards: Full suite of health benefits and robust retirement plans. If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Job Description Reports To: Assistant Director of Peer and Recovery Services Reports To: Program Supervisor / Clinical Director Program: OASAS 822 Outpatient Substance Use Disorder Program Location: White Plains, NY-On-site with community-based outreach as required (Hybrid may be available based on program needs) Hours per week: 35 FLSA Status: Full Time, Non-Exempt Annual Salary Range: $40,000-$50,000 Summary Description: The Peer Specialist (CRPA) provides peer-based recovery support services to individuals enrolled in an OASAS 822 outpatient substance use disorder program. The Peer Specialist uses lived experience, training, and certification to support participants in building recovery capital, engaging in treatment, navigating systems of care, and sustaining long-term recovery. Services are delivered in alignment with OASAS regulations, agency policies, and recovery-oriented principles. Responsibilities: • Provide individual and group peer support services consistent with CRPA scope of practice and OASAS 822 standards., • Support participant engagement, retention, and adherence to treatment plans through recovery coaching and mentorship., • Share lived recovery experience in a purposeful, professional, and recovery-focused manner., • Assist participants in identifying recovery goals and developing personalized recovery plans., • Facilitate linkage to community resources, including self-help groups, vocational services, housing supports, and medical/behavioral health providers., • Provide crisis support and de-escalation within the scope of peer services and refer to clinical staff as needed., • Collaborate with counselors, supervisors, and multidisciplinary team members to support coordinated care., • Maintain timely, accurate, and compliant documentation in the Electronic Health Record (EHR) in accordance with agency and OASAS requirements., • Participate in supervision, team meetings, trainings, and required professional development. Competencies: • Knowledge of recovery-oriented systems of care and peer support principles., • Familiarity with and ability to use an Electronic Health Record system., • Strong interpersonal, communication, and engagement skills., • Ability to maintain professional boundaries and confidentiality., • Highly organized, detail-oriented, and self-motivated., • Cultural humility and the ability to work with diverse populations. Key Performance Indicators (KPIs): • Meeting established productivity expectations for peer services., • Timely and accurate documentation in accordance with agency and OASAS documentation standards., • Engagement and retention of participants in services., • Compliance with supervision, training, and certification requirements. Requirements: • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred., • One of the following credentials is required: NYS Certified Recovery Peer Advocate (CRPA), Credentialed Alcoholism and Substance Abuse Counselor (CASAC), or Care Manager with demonstrated substance use disorder (SUD) experience., • Experience working with adults with substance use disorders, including outreach or field-based services., • Valid driver’s license and ability to travel locally as required., • Strong computer skills, including Microsoft Office and data systems., • Fluency in English (reading, writing, speaking); bilingual skills a plus., • Must maintain all applicable regulatory clearances., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to work evenings or flexible hours to meet participant needs., • Hours per week, reporting structure, and location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Program: Sterling Community Center Location: White Plains, NY (Onsite & Mobile) Hours Per Week: 21 FLSA Status: Part Time, Non-Exempt Salary Range: $19 - $24/per hr Summary Description: The Recovery Specialist plays a pivotal role in supporting individuals on their journey to recovery from mental health challenges. This position involves providing personalized assistance, advocacy, and guidance to empower clients to achieve their goals and enhance their overall well-being. Responsibilities: • Engage with individuals receiving mental health services to build rapport and establish a trusting relationship., • Collaborate with clients to develop and implement personalized recovery plans., • Provide emotional support, encouragement, and crisis intervention as needed., • Facilitate individual and group sessions focused on skill-building, coping strategies, and goal setting., • Advocate for clients' needs and rights within the organization and in the community., • Collaborate with multidisciplinary teams to ensure coordinated and holistic care., • Assist clients in accessing and navigating community resources and support services., • Maintain accurate and confidential documentation of client interactions, progress, and setbacks., • Monitor and assess client progress in achieving recovery goals and adjust plans accordingly., • Participate in regular training and professional development opportunities. Competencies: • Empathy and compassion in working with individuals experiencing mental health challenges., • Excellent communication and active listening skills., • Knowledge of recovery-oriented principles and practices., • Crisis intervention and de-escalation skills., • Cultural competence and ability to work with a diverse client population., • Collaboration and teamwork in a multidisciplinary environment., • Strong organizational and time management skills., • Respect for confidentiality and ethical standards. Key Performance Indicators (KPIs): • Successful implementation and progress in individualized recovery plans., • Attendance and engagement in group sessions and activities., • Timely and accurate documentation of client interactions., • Collaboration and communication with multidisciplinary teams., • Reduction in crisis situations and improvement in coping skills., • Professional growth and development through ongoing training. Requirements: • Bachelor's degree in Psychology, Social Work, Counseling, or a related field., • Minimum of 2 years of experience in mental health or related roles., • Knowledge of recovery-oriented principles and trauma-informed care., • Certification as a Certified Recovery Peer Advocate (CRPA) is a plus., • Familiarity with community resources and support services., • Ability to work flexible hours based on client needs., • Commitment to ongoing professional development. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. HKNC is dedicated to working with each person to achieve their desired goals towards independence, employment, and quality of life, based on their talents, preferences and aspirations. We currently have an exciting full time career opportunity available to join the HKNC team as a Placement Specialist in our Community Services Program. The Placement Specialist is responsible for conducting vocational assessments, assisting with job development, facilitating vocationally focused peer groups, and acting as a job coach once employment is obtained for DeafBlind consumers. Salary: $30.7408/hour. 35 hour regular work week. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.: • Contacts and consults with potential employers regarding the development of substantial jobs for qualified deaf/blind workers in collaboration with the Employment Training Specialists and National Business Relations Specialist., • Supports consumers with developing a resume, cover letter, and skills needed to apply for jobs both online and in person., • Obtains employment interviews and assists consumers at the interview, if needed., • Provides vocational counseling and information to consumers as to work skills and appropriate work behaviors., • Facilitates and conducts Work Readiness and Soft Skills training classes for small groups of consumers or one on one in conjunction with the Employment Training Specialists and Case Manager., • Provides systematic instruction for the trainee to learn the job skills at the work site., • Makes job modifications when necessary to allow DeafBlind consumers to perform job successfully., • Provides training to consumers and employer partners in communication strategies on the job., • Assists consumers with self-advocacy regarding their responsibilities and opportunities at the work site including but not limited to identifying and requesting reasonable accommodations., • Provides in-service training to potential employers, co-workers, and support service providers in regard to the consumers’ skills, potential, and support needs. Such training can be applied to competitive or supported employment situations., • Provides follow-up services for the employer and consumer in order to achieve a long-term and successful placement., • Works collaboratively with a transdisciplinary team of rehabilitation professionals to ensure that consumers receive all necessary training and supports for success in their vocational and personal goals. Required: Extensive local travel throughout Long Island, New York City, and lower Westchester. Meeting all job duties and responsibilities may require use of personal vehicle. EDUCATION and/or EXPERIENCE • Bachelor’s degree in Special Education, Social Work, or related degree OR minimum one-year experience working with individuals who are DeafBlind, blind, Deaf or multiply disabled., • Proficiency in American Sign Language and other methods of communication utilized by individuals who are DeafBlind required., • Well versed in or willing to learn and utilize remote platforms, including but not limited to Zoom and GoToMeetings, for instruction, consumer meetings, and staff meetings. At HKS we strive to provide a healthy work-life balance for our employees. We offer generous paid time off and comprehensive benefit package including: • Fully Paid Medical, Dental, and Vision Benefits*, • 4 week's Paid Vacation time annually, • 2 Paid Personal Days annually, • 12 paid sick days annually, • 12 Paid Holidays, • Short Term Disability/, • Life Insurance, • 403b Program with Employer Match, • Tuition Assistance, • Voluntary Ancillary Benefits, • Career Advancement Opportunities, • Tuition Assistance Program, • Relocation Assistance *Candidate has the option to accept the position No-Frills. No-frills positions receive an additional 10% premium on the hourly rate of pay, but do not participate in the Union Health Insurance Plan. Individuals seeking a No-frills position must show they have alternative insurance to be eligible. HKS is committed to providing reasonable workplace accommodation to individuals with illness, injury, or disability to complete the essential functions of their job.

Job Description Reports To: Program Supervisor / SOR Program Manager Program: OASAS 822 Outpatient Substance Use Disorder Program Location: White Plains, NY-Community-based / On-site with significant field work Hours Per Week: 35 FLSA Status: Full-Time, Non-Exempt Annual Salary Range: $40,000-$50,000 Summary Description: The Outreach and Recovery Specialist provides community-based outreach, engagement, and recovery support services under the Substance Use Disorder – State Opioid Response (SOR) Grant. The role focuses on identifying individuals at high risk for opioid and substance-related overdose, engaging underserved populations, facilitating access to treatment and recovery services, and providing ongoing recovery-oriented support in alignment with SOR grant objectives and OASAS 822 requirements. Responsibilities: • Conduct community-based outreach to individuals at risk of substance use-related harm, including those not currently engaged in treatment., • Provide recovery support services, including care coordination, system navigation, and linkage to OASAS-certified treatment programs., • Facilitate warm handoffs to detoxification, inpatient, outpatient, medication-assisted treatment, and recovery services., • Distribute harm reduction supplies and provide education in a manner consistent with program policy and grant guidelines., • Collaborate with community partners, hospitals, criminal justice entities, shelters, and other referral sources., • Support participants in developing recovery goals and addressing barriers to treatment engagement., • Document outreach activities, encounters, and services in accordance with SOR grant reporting and OASAS documentation requirements., • Track and report required SOR performance metrics and deliverables., • Participate in supervision, team meetings, trainings, and grant-related reporting activities. Competencies: • Knowledge of substance use disorders, harm reduction, and recovery-oriented care., • Familiarity with community-based outreach models and systems navigation., • Ability to use an Electronic Health Record and data tracking systems., • Strong engagement, communication, and problem-solving skills., • Ability to work independently in field-based settings., • Highly organized, detail-oriented, and adaptable. Key Performance Indicators (KPIs): • Number of outreach contacts and successful engagements., • Timely linkage to treatment and recovery services., • Completion and accuracy of SOR-required documentation and data reporting., • Compliance with grant deliverables and productivity expectations. Requirements: • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred., • CRPA or other relevant peer or recovery support credential preferred or required per grant specifications., • Experience working with adults with substance use disorders, including outreach or field-based services., • Valid driver’s license and ability to travel locally as required., • Strong computer skills, including Microsoft Office and data systems., • Fluency in English (reading, writing, speaking); bilingual skills a plus., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Requires extensive community-based and field work., • May require evenings or flexible hours based on outreach needs., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Respond to calls/requests from the community (public agencies, businesses, libraries, hospitals, family members, etc.) regarding homeless individuals and those experiencing crisis • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Establish rapport and reduce harm by providing critical, life-saving resources such as food, water, clothing, blankets, and other necessities. • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases., • Attend and participate in community events. Proactively report to Outreach Supervisor trends, relationships and developments in the field; track activity, clients and outcomes. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes., • Spanish-speaking (required) Job Type: Full-time Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • Vision insurance Schedule: • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays., • Monday to Friday (some weekends) Education: • Bachelor's (Preferred) Experience: • Outreach: 1 year (Preferred) Language: • Spanish (Required) License/Certification: • Driver's License (Required) Work Location: In person

Job DescriptionDescription: Job Summary: The Housing Retention Specialist is part of a collaborative, multidisciplinary team supporting women in our 178-unit Permanent Supportive Housing Program. This role manages a caseload of approximately 60–80 residents, focusing on housing stability, lease compliance, and long-term tenancy success. Using a strengths-based, trauma-informed approach, the Specialist provides individualized support from move-in through ongoing occupancy, addressing barriers that could jeopardize housing. Core responsibilities include assessing resident needs, developing housing retention plans, connecting residents to community resources, coordinating care with internal and external partners, and intervening early when tenancy issues arise. Support may include resolving arrears, assisting with lease renewals, ensuring unit condition standards are met, navigating entitlements, and addressing neighbor or community conflicts. Services are delivered within a team model that emphasizes case conferencing, shared accountability, and integrated care. This position does not have direct supervisory responsibilities. Requirements: Key Responsibilities: Administrative & Documentation • Maintain up-to-date records in the Apricot electronic health record, accurately documenting resident interactions, collateral contacts, progress toward housing retention goals, hospitalizations, housing stability plans, and other significant events., • Track and review progress toward housing retention and stability goals, updating plans every 3–6 months or as circumstances change., • Complete required assessments and evaluations (e.g., Self-Sufficiency Matrix) according to program schedule., • Document interventions related to eviction prevention, arrears resolution, lease compliance, and conflict mediation., • Participate in case conferencing, interdisciplinary team meetings, and housing committee reviews to ensure coordinated, informed decision-making. Resident Support & Housing Stability • Conduct housing stability assessments within 72 hours of move-in and develop individualized housing retention plans within 30 days, identifying resident-led actions and staff interventions to maintain tenancy., • Engage residents in monthly face-to-face meetings (minimum), with increased contact for higher-risk situations., • Facilitate timely referrals to internal services (e.g., Economic Empowerment) and external resources that promote tenancy preservation, financial stability, and overall wellbeing., • Secure and maintain necessary consents/authorizations for the release of information to coordinate services., • Assist residents in accessing income supports, employment, entitlements, and other resources that reduce housing risk., • Provide guidance on lease obligations, apartment care standards, and conflict resolution to promote a positive tenancy record. Team-Based Housing Retention Collaboration • Actively participate in weekly case conferencing to review resident stability, problem-solve housing risks, and coordinate interventions., • Share responsibility for residents’ housing stability by ensuring continuity of services and knowledge transfer within the team., • Apply a strengths-based, trauma-informed, and culturally responsive approach in all resident and staff interactions., • Contribute to a team culture that emphasizes shared accountability, peer support, and solution-focused communication., • Provide coverage and support for fellow housing retention team members as needed. Community & Stakeholder Engagement • Build and maintain partnerships with landlords, housing placement agencies, legal aid organizations, and community providers to expand housing stability resources., • Conduct at least one collateral contact per month per resident to align services and support tenancy preservation., • Obtain necessary records from hospitals, courts, and external agencies to address issues impacting housing stability., • Refer residents to appropriate community resources to address underlying factors that could threaten tenancy., • Represent the program and organization with professionalism and integrity at all times. Key responsibilities are not intended to be an exhaustive list of job duties but reflect the core expectations and housing retention priorities of the role. Qualifications: • High School Diploma required, Bachelor's degree in social work or related field preferred., • Minimum two years' experience with vulnerable adult populations., • Residential or supportive housing experience strongly preferred. Licensing and/or Certifications: • CASAC or CASAC-T a plus., • Valid NYS Driver’s License or ability to obtain within 3 months. Skills and Attributes: • Strong documentation and electronic health record skills. - Good organizational, time management, and communication skills, verbal and written., • Good at assessment, SMART goal development, advocacy, and solution focused problem solving., • Knowledge of counseling and social service resources in Westchester County., • Knowledge of strengths-based approaches, trauma-informed care, harm reduction, and housing-first models., • Ability to work effectively as part of a collaborative team., • Culturally responsive communication and interpersonal skills., • Ability to adjust to changing circumstances, whether related to the needs of the residents or program. Compensation: $50,000-$58,000 commensurate with experience and qualifications Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations are made, while performing this job the staff member shall: Use strength to lift items needed to perform the functions of the job. Sit and stand for required periods of time. Speak and hear. Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. Communicate effectively in English, using proper grammar and vocabulary. In certain situations, American Sign Language, Braille, or other language may also be considered as acceptable forms of communication. Reach with hands and arms and use hands and fingers to manage objects and operate tools, computers, and/or controls. Sedentary Work: Involves minimal physical effort (e.g., sitting at a desk, working on a computer). Or Light Work: Requires some physical activity like occasional lifting, carrying light objects, or performing tasks that may involve standing or walking for extended periods. Environmental Demands: The environmental demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive: Exposure to a variety of childhood and adult diseases and illnesses. Occasional exposure to a variety of weather conditions. Exposure to heated/air conditioned and ventilated facilities. Function in a workplace that is usually moderately noisy but that can be very noisy at times.

Minimum 2 years RN Case Management experience (acute care required) / CERTIFICATIONS – BLS required (Certified Diabetes Care & Education Specialist preferred) / License: NY State RN License required / Schedule: 8-hour shifts (All shifts), 37.

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