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Job DescriptionDescription: Type: Full-Time, 37.5 hours per week Pay rate: $26.01/hour Union Representation: Represented by OPEIU Location: Fully Remote, must be located in WA state Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY: The Washington Recovery Help Line Specialist is responsible for supporting and responding to incoming calls on the Recovery Helpline. The Specialist provides support in identifying appropriate resources and referrals to those struggling with issues related to substance use disorder, mental health, and problem gambling. The Specialist responds to calls on the Help Line by email and text and performs quality assurance screening for all calls completed. The Specialist is expected to facilitate warm transfers to other providers and will make follow-up calls to ensure the callers are connected with specific resources. SERVICE DELIVERY • Responds to incoming phone calls, emails and text messages from individuals seeking information about recovery related resources for those struggling with substance use disorder, mental health, and problem gambling., • Demonstrates knowledge of Washington State resources for substance abuse, problem gambling and mental health by providing accurate information., • Demonstrates knowledge of Recovery Help Line resources, including competent use of Vision Link database, competent use of MOUD (Medication for Opioid Use Disorder) Locator, and competent use of non-computerized information., • Demonstrates knowledge of phone room protocol and procedure., • Provides adequate consultation to professionals and non-professionals., • Maintains appropriate professionalism in dealing with PW’s, consumers, and professionals., • Timely completion of call back and follow up calls., • Accurate and timely completion of Vision Link call logging, and QA as assigned., • Makes appropriate use of Shift Supervisor., • Participates in program meetings and planning on site as directed by the Director., • Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed., • Follows personnel policies and procedures., • Written and verbal communication is clear, concise, accurate and thorough., • Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients., • Makes appropriate use of supervisor., • Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance., • Suggests solutions to identified problems. Requirements: • Preferred Bachelor of Art in social or human sciences and/or two years working in addiction treatment settings., • Experience working in a call center or conducting telephone assessments as a staff member or volunteer., • Substance Use Disorder Professional or Trainee is a plus., • Evidence of ability to work with a team of clinical staff and volunteers in a fast-paced environment., • Excellent communication and interpersonal skills., • High level of attention to detail., • Should be proficient with the application of communication technology., • Must have a private and confidential location to perform duties. WORKING CONDITIONS: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. THRIVING EMPLOYEES MEANS THRIVING MISSION: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities: • Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers., • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA), • 403B Retirement Plan All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. Requirements Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates. • High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve

Job Description This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $36.91 an hour. JOB SUMMARY The Lead Housing Case Manager (Lead HCM) supports Plymouth residents by working as part of an onsite permanent supportive housing (PSH) team that is committed to supporting the well-being of residents and supports the delivery of high-quality service based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the ‘housing first’ philosophy. Specific tasks related to this position (but are not limited to) include providing mentorship, support, and guidance to the Housing Case Managers & building team and serves as their first point of contact for questions and support, works in partnership with the Residential Services Manager (RSM) and Lead Residential Specialist, and plays a key role in sustaining continuity of care across all tenant-facing positions in Plymouth buildings. The HCM position carries a caseload responsible for supporting residents in their housing stability in identifying their housing stability barriers, partnering with residents to create Housing Service Plans, providing care coordination and supportive services to residents to meet their plan’s goals, and ensures that there is a staff presence all while fostering a sense of community. The position is generally assigned to an individual Plymouth building but may be reassigned on a short- or long-term basis, based on business/service needs. Work Schedule: This position works a 40-hour work week, including one weekend day along with the willingness to work select holiday mornings, work modified day shifts (to work into early evenings) as needed and may be required. The Lead HCM carries a caseload and can work periodic swing and weekend shifts. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job) Lead Responsibilities • Provides mentorship, coaching, support and guidance to the HCMs by assisting with onboarding, training and guidance on case management techniques, access to resources and establishing positive resident relationships. Serves as the first point of contact for HCM questions., • Assists the Residential Services Manager (RSM) in coordinating the daily operations of the site helping to ensure continuity of services., • Leads regular 1:1 or team peer learning sessions of HCMs to support quality service delivery, program compliance and ongoing learning., • Supports RSM in ensuring policies and procedures are implemented consistently., • Communicates and coordinates with RSM to support on and off-site partner relationships., • Supports the RSM in aligning tenant service strategies with Residential Specialists, Community Specialist and others providing tenant services in the building; actively participates in Resident Support meetings to strategize on cohesive tenant support strategies., • Work with Property Management team to support tenant recertification, as needed., • Ensures continuity of function and service in the event of an HCM absence., • In collaboration with each resident, develops and maintains a Housing Service Plan, which outlines goals that address transition needs and long-term housing stability needs of the resident in their new residence, • Maintain extensive working knowledge of resources available to residents within Plymouth as well as public benefits and community organizations, ensuring that tenants access resources to the greatest extent possible., • Assists residents in scheduling appointments, arranging transportation, or transporting residents in Plymouth vehicle or rented vehicle to appointments; and accompany residents to appointments as appropriate, • Advocate, consult and collaborate with community providers to ensure continuity of care., • Assists residents in moving into and/or out of their Plymouth housing as needed, following Plymouth policy and procedures., • Mediates conflict using de-escalation and other techniques., • Intervenes in crises, responds to emergencies, and initiates action as required, including contact with emergency response systems while focusing on the tenets of harm reduction and trauma-informed care., • Assists with resident complaints and concerns, escalating them to the Residential Services Manager (RSM) as needed., • Attends and participates in scheduled supervision and team meetings to discuss resident issues and general program issues and goals., • Practices a cooperative work approach and promotes teamwork among co-workers and community partners; collaboration includes supporting community events and proactively aligning with building team on resident strategies, • Collaborate with other Plymouth Housing Departments and/or participate in committees or workgroups as appropriate., • Provide backup to other Social Services staff in other buildings as needed, or backup front desk coverage on a regular or intermittent basis., • Work to the standard and requirements of the service program agreements, including program goals relating to residential stability; eviction prevention; enhanced income/skills and self-determination., • Maintains all database records and other required documentation in an accurate and timely manner including, by not limited to daily activities, progress notes, changes in resident status, etc. Follows strict confidentiality to protect resident’s private data., • Ensure significant events involving residents and building operations activities are recorded accurately in daily log and all necessary information during shift, reads log daily at start of shift; maintains and or assists with other program documentation as needed.i.e., Incident Reports, and tenant satisfaction surveys., • Records and maintains financial documentation as required for Plymouth credit card purchases on Resident behalf., • Follow program and agency policies and procedures. Provide input to program policies, procedures, and goals, as requested. Read materials as requested., • Perform other duties as directed by the Residential Services Manager or Site Director ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience): Education: BA/BS degree in a human service field. Advanced education can be substituted for experience and/or years of experience can be substituted for the required degree. Experience: Minimum of three (3) years of experience working with homeless and low-income individuals, including persons living with mental and physical illnesses, chemical dependency/addictions, disabilities, HIV/AIDS. Minimum two (2) years working as a case manager, at least one (1) of those years working with individuals experiencing homelessness. Licensure/Certification: Valid Washington State Driver License and insurable driving record. Knowledge, Skills and Abilities: • Able to communicate and work effectively with a diverse group of voices., • Strong knowledge of case management practices and standards., • Strong knowledge of regional social service network and services available to tenants., • Demonstrated ability to coach and lead a team of peers and near peers., • Solid organizational and time management skills with ability to prioritize effectively and meet deadlines in a professional manner., • Self-motivated and ability to creatively problem solve., • Ability to develop and sustain successful relationships with tenants, community agencies and resources,, • Empathic patience with individuals who are heavily impacted by addiction, mental health concerns, and trauma., • Demonstrated ability to work effectively under stressful conditions with people of varying socioeconomic backgrounds, sexual orientations, and ethnic diversity., • Ability to be flexible, supportive and work cooperatively with co-workers as a member of a diverse team., • Demonstrated leadership and teaming experience resulting in accomplishing tasks and goals., • Proficient with MS Office applications, particularly Word, Excel, Outlook and web conferencing, including MS Teams and Zoom and ability to work efficiently and effectively with customized databases and technology, and conduct Internet research., • Thorough Knowledge with full MS Office suite and web conferencing, including MS Teams and Zoom., • Demonstrated and strict attention to detail., • Experience with diverse, low income or special needs populations is desired., • Direct coaching or mentoring experience is desired. For a full list of our benefits, please go to

Job DescriptionDescription: Days Off: Sunday, Monday, Tuesday Shift: Night (11:00pm - 9:30am) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. #IND123

Job Description HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for four years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to diversify our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: How YOU will make a Difference: This role is responsible for the successful implementation and programming clients benefit plans, as setting up buy up products for our clients as well as managing third party vendor files. The importance of this role is to ensure benefits are correctly programmed and product services are readily available for members. What YOU will do: • Review prior SPD’s and make recommendations for new group implementations, such as system capabilities and regulatory requirements, and present to new clients as needed. Ask clarifying questions about plan details that could be missing., • Create and update plan summaries and program the claims system for simple and medium complexity client renewals and implementation of off-cycle benefit changes., • With the assistance of the Plan Building Specialist II or III, assist with programming updates for clients with complex renewals., • Assist with complex and escalated customer service issues to ensure resolution., • maintaining the vendor file maintenance for buy-up products. This includes incoming/outgoing files, setting up SFRP and retroactive programming of the balance of our Book of Business, to facilitate non-standard benefits for select groups., • Work with vendor to ensure accurate EOB design and setup as needed., • Review and respond to applicable TechOps Support tickets and MDI claims queries as needed., • Assist Plan Building Specialist III with programming new group implementations as needed., • Assist with complex and escalated customer service issues to ensure resolution., • Retroactive programming of the balance of our Book of Business, to facilitate non-standard benefits for select groups., • Assist in training of Plan Building Specialist I team members., • Review and respond to applicable TechOps Support tickets and MDI claims queries as needed. Knowledge, Experience, and Key Attributes needed for Success: • High school diploma or equivalent experience required, • 3-5 years of recent relevant experience, • Strong QicLink knowledge is beneficial for the programming of benefits in QicLink., • Strong analytical skills are crucial for translating client intent into programming of their benefits in QicLink., • Comprehensive understanding of benefits that we administer and different plan types., • Solid understanding of regulations that impact benefit design, including but not limited to, the Affordable Care Act, Mental Health Parity and IRS rules related to administration of high deductible health plans., • Clear and effective verbal and written communication skills. The base salary for this position in the greater Seattle area is $108,000-$120,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: • Seventeen (IC) days paid time off (individual contributors), • Eleven paid holidays, • Two paid personal and one paid volunteer day, • Company-subsidized medical, dental, vision, and prescription insurance, • Company-paid disability, life, and AD&D insurances, • Voluntary insurances, • HSA and FSA pre-tax programs, • 401(k)-retirement plan with company match, • Annual $500 wellness incentive and a $600 wellness reimbursement, • Remote work and continuing education reimbursements, • Discount program, • Parental leave At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit .

Job Description SUMMARY: As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth. RESPONSIBILITIES: • Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals., • Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges., • Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey., • Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals., • Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process., • Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served., • Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices., • Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations., • Ensure compliance with all state, federal, and local regulations governing peer support services., • Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards., • Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards., • Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required., • Performing additional tasks, duties, and assignments as specified by your supervisor. COMPETENCIES: To excel in this role, you should possess the following competencies: • Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment., • Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement., • Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid., • Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice., • Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue., • Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support., • Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes., • An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations., • Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process., • Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines., • Tuberculosis (TB) screening with documented results, completed within the last (12) months., • Up-to-date COVID-19 vaccination, if required by contracted nursing facility., • High school diploma or equivalent required., • Completion of a peer support specialist training program. This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation. WORKING CONDITIONS: • Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role., • Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients., • Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine., • Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body., • Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle., • Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately., • Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment., • Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position., • Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position. Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. BENEFITS/COMP • Competitive Earnings., • Avoid “no-shows” when working in Skilled Nursing Facilities., • Hands-on and Virtual Training and Supervision., • Work-Life Balance / Flexible Work Schedule., • A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more)., • 401k with company match., • $22 -$25/hr DOE

Job Description This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $29.60 an hour. JOB SUMMARY The Community Specialist (CS) supports Plymouth residents by working in a team environment, in maintaining high quality service delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction and trauma-informed care, and the ‘housing first’ philosophy and educates new residents with the goal of understanding how the building functions and building expectations, and also serves as part of an onsite permanent supportive housing team (PSH) that is committed to supporting the well-being of residents and includes staff presence in buildings, creating strong positive connections among tenants and staff to foster a sense of community, safety and home. Specific tasks related to this position (but are not limited to) include collaboration with tenants, building staff and partners to offer regular culturally relevant activities in and outside of the building that meet a wide range of tenant needs and interest. This position is generally assigned to an individual Plymouth building but may be reassigned on a short or long-term basis, based on business/service needs. Work Schedule: This position works a 40-hour work week, and at times requires working weekday evenings and one weekend day along with the willingness to work select holiday mornings. ESSENTIAL JOB FUNCTIONS (Responsibilities, accountabilities, and competencies; may not include all duties of this job.) Supportive and Community Services • In partnership with tenants, building team and behavioral health partners, identifies community building activities that are of interest to the residents - social activities, health, life skills, educational opportunities, treatment, peer groups, field trips, etc. Responsible for activities calendar, including planning and executing events. Actively outreaches residents to participate., • Welcomes all new residents to a safe and inclusive environment for all and supports the orientation and onboarding program to acclimate residents to their new home, understand building expectations, and form relationships with staff and residents., • Identifies and secures materials and supplies needed for events; maintain supply of “welcome baskets” for new tenants., • Arrange for and/or distribute food to tenants during events., • Creates respectful and trusting relationships with tenants., • Transports groups of tenants to external activities using company vehicles., • Creates schedules for community bus service or transportation, including local shopping or destination trips., • Mediates conflict using de-escalation and other techniques; intervenes in crisis to respond to emergencies as necessary., • Assists with resident’s complaints and concerns, escalating them to the Residential Services Manager as needed., • Plan and execute events and meetings as needed. i.e., identify resources, recruits and manages support needed to facilitate community events (coordinate with building staff, partners, volunteers, etc.)., • Provides support, guidance, and oversight during communicatee events for all volunteers and interns., • Helps manage the milieu to promote safety and community by maintaining a proactive presence during non-event hours., • Proactively seeks tenant input and feedback and encourages tenant leadership., • Participates and attends staff/supervisory and team meetings., • Participates in Plymouth committees and workgroups as appropriate., • Practices a cooperative work approach and promotes teamwork among co-workers., • Works collaboratively across Plymouth departments to uphold organization mission, vision and core values., • Responds to emergencies, initiating emergency maintenance actions, • Coordinating with internal departments of calendared activities, scheduling meetings, and collecting client information., • Performs other duties as assigned by Site Director. ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience.) Education: High School Diploma GED certification or an equivalent combination of relevant work experience. Experience: Two (2) years’ experience working in the human services field, preferably with low-income, diverse, homeless, and special needs clients. Licensure/Certification: Valid Washington State Driver License with fully insurable driving record. Knowledge, Skills & Abilities: • Ability to communicate and listen effectively and successfully de-escalate potential volatile situations with staff members and tenants., • Ability to be calm and exercise good judgement during emergency and stressful situations., • Ability to work independently and with high motivation., • Ability to work cooperatively in partnership with community stakeholders and resources., • Ability to be flexible, supportive and to work cooperatively with staff as a member of a multi-disciplinary and diverse team., • Experience with Microsoft Office applications; particularly Word, Excel, Outlook, Teams, and Zoom., • Strong written and oral communication skills., • Advanced knowledge of general office practices and procedures; strong customer service skills and excellent organizational and time management skills., • Familiarity with trauma-informed care and de-escalation is desired. We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits. Join us and be a catalyst for positive change! Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law. Tuesday-Saturday, 12pm-8:30pm

Key Autism Services is seeking dedicated Board Certified Behavior Analysts (BCBAs) to join our team We are currently offering relocation packages for BCBAs interested in relocating to any of our locations: Alabama, Colorado, Georgia, Illinois, Massachusetts, Nebraska, North Carolina and Tennessee This is a terrific opportunity to make the move you have always dreamed of! Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed. Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today! $80,000-$115,000+ inclusive of achievable bonus potential! Relocation packages available. Flexible scheduling Alabama - Home based in the greater Birmingham, Huntsville and Mobile regions Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO Georgia - Home and clinic based in and around the greater Atlanta region Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions What we offer full time BCBAs: * Competitive salary commensurate with experience * Performance Incentives (Monthly bonus potential that is designed to be PAID) * Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored * Generous 401k Retirement Plan - 100% match * 25 Paid Days off (increases after 3 years), plus extra WFH days! * Flexible hours! * Home-based BCBAs can create their own schedule - no weekends required and WFH days * Center-based BCBAs enjoy no nights or weekends and WFH days * Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care * Reimbursement for External CEUs up to $750 per year * Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team * Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment * Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth * Referral Bonuses - get paid to refer your friends! * Tuition discounts with university partners * Reimbursement for session related materials and equipment * Relocation assistance within the states KAS serves * Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development Requirements: * Must have a current BCBA Certification and LABA (if applicable by state) * Master's Degree in ABA or related field (Psychology, Education, Special Education) * Obtain and maintain Safety Care Specialist status * Personal means of transportation with a reliable vehicle * Previous ABA Experience * Must be comfortable working with families and providing in-home services Board Certified Behavior Analyst (BCBA) Job Responsibilities: As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress. Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential! Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Check out our virtual center tours along with more opportunities! ___ Check out our virtual center tours along with more opportunities!

Key Autism Services is seeking dedicated Board Certified Behavior Analysts (BCBAs) to join our team We are currently offering relocation packages for BCBAs interested in relocating to any of our locations: Alabama, Colorado, Georgia, Illinois, Massachusetts, Nebraska, North Carolina and Tennessee This is a terrific opportunity to make the move you have always dreamed of! Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed. Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today! $80,000-$115,000+ inclusive of achievable bonus potential! Relocation packages available. Flexible scheduling Alabama - Home based in the greater Birmingham, Huntsville and Mobile regions Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO Georgia - Home and clinic based in and around the greater Atlanta region Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions What we offer full time BCBAs: * Competitive salary commensurate with experience * Performance Incentives (Monthly bonus potential that is designed to be PAID) * Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored * Generous 401k Retirement Plan - 100% match * 25 Paid Days off (increases after 3 years), plus extra WFH days! * Flexible hours! * Home-based BCBAs can create their own schedule - no weekends required and WFH days * Center-based BCBAs enjoy no nights or weekends and WFH days * Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care * Reimbursement for External CEUs up to $750 per year * Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team * Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment * Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth * Referral Bonuses - get paid to refer your friends! * Tuition discounts with university partners * Reimbursement for session related materials and equipment * Relocation assistance within the states KAS serves * Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development Requirements: * Must have a current BCBA Certification and LABA (if applicable by state) * Master's Degree in ABA or related field (Psychology, Education, Special Education) * Obtain and maintain Safety Care Specialist status * Personal means of transportation with a reliable vehicle * Previous ABA Experience * Must be comfortable working with families and providing in-home services Board Certified Behavior Analyst (BCBA) Job Responsibilities: As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress. Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential! Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Check out our virtual center tours along with more opportunities! ___ Check out our virtual center tours along with more opportunities!

Key Autism Services is seeking dedicated Board Certified Behavior Analysts (BCBAs) to join our team We are currently offering relocation packages for BCBAs interested in relocating to any of our locations: Alabama, Colorado, Georgia, Illinois, Massachusetts, Nebraska, North Carolina and Tennessee This is a terrific opportunity to make the move you have always dreamed of! Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed. Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today! $80,000-$115,000+ inclusive of achievable bonus potential! Relocation packages available. Flexible scheduling Alabama - Home based in the greater Birmingham, Huntsville and Mobile regions Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO Georgia - Home and clinic based in and around the greater Atlanta region Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions What we offer full time BCBAs: * Competitive salary commensurate with experience * Performance Incentives (Monthly bonus potential that is designed to be PAID) * Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored * Generous 401k Retirement Plan - 100% match * 25 Paid Days off (increases after 3 years), plus extra WFH days! * Flexible hours! * Home-based BCBAs can create their own schedule - no weekends required and WFH days * Center-based BCBAs enjoy no nights or weekends and WFH days * Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care * Reimbursement for External CEUs up to $750 per year * Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team * Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment * Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth * Referral Bonuses - get paid to refer your friends! * Tuition discounts with university partners * Reimbursement for session related materials and equipment * Relocation assistance within the states KAS serves * Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development Requirements: * Must have a current BCBA Certification and LABA (if applicable by state) * Master's Degree in ABA or related field (Psychology, Education, Special Education) * Obtain and maintain Safety Care Specialist status * Personal means of transportation with a reliable vehicle * Previous ABA Experience * Must be comfortable working with families and providing in-home services Board Certified Behavior Analyst (BCBA) Job Responsibilities: As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress. Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential! Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Check out our virtual center tours along with more opportunities! ___ Check out our virtual center tours along with more opportunities!

Job DescriptionDescription: Days Off: Saturday, Sunday, Monday Shift: Night (11:00pm - 9:30am) Shift Differential: $1.00 per hour in addition to salary Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage) , Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Crisis Outreach Specialists and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a Mental Health Professional of a multi-disciplinary team, provide multi-axial assessments, substance use disorder assessments, crisis intervention, stabilization, and meaningful engagement., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Other duties as assigned. Requirements: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.MINIMUM QUALIFICATIONS: • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants. PREFERRED QUALIFICATIONS: • Bilingual in Spanish/English (fluent)., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 246-341 definition)., • Two years of experience providing crisis intervention services within the mental health and/or substance use disorder (SUD)., • Meet criteria as a Substance Use Disorder Professional (SUDP)., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Monday, Tuesday, Wednesday Shift: Day (7:00am - 5:30pm) Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Crisis Outreach Specialists and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather. MAJOR DUTIES AND RESPONSIBILITIES: • In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services., • As a Mental Health Professional of a multi-disciplinary team, provide multi-axial assessments, substance use disorder assessments, crisis intervention, stabilization, and meaningful engagement., • Establish and implement a plan to successfully engage clients in relevant services and other resources., • As needed, provide follow-up services aimed at establishing linkage to services for program participants., • Complete all data collection and documentation required., • Develop and maintain cooperative relationships with programs providing services for the population served., • Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care., • Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events., • Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload., • Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Be able to pass a Washington State Criminal background check., • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma Informed Treatment, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM IV (and its successor)., • Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own., • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis., • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity., • Possess strong communication and writing skills., • Able and willing to provide community outreach anywhere in King County from which a referral may originate., • Familiar with King County crisis response system, other relevant community resources, and methods of access., • Ability to communicate and work effectively with staff from various backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants. PREFERRED QUALIFICATIONS: • Bilingual in Spanish/English (fluent)., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 246-341 definition)., • Two years of experience providing crisis intervention services within the mental health and/or substance use disorder (SUD)., • Meet criteria as a Substance Use Disorder Professional (SUDP)., • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Shift: Office Day Days Off: Saturday and Sunday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DESCRIPTION: In conjunction with the Drop-in, Admin and Client (DEAC) Engagement service Senior Program Manager, the Peer Supervisor oversees the operations of DESC's Downtown Behavioral Health’s Drop-ln Center and partners with DESC's SAGE and HOST teams to provide robust recovery services. In conjunction with the DEAC Manager, this position manages all aspects of both the peer and client engagement program, responsible for providing behavioral health, client engagement and case management services to individuals enrolled in Medicaid. This supervisor is responsible for team development and oversight with a focus on successful integration of both the peer's support and client engagement team. This supervisor will oversee alongside 3 Peer Specialists and 7 Client Engagement (4 CES at Downtown Behavioral Health Clinic and 3 at the STAR center) Specialists to model and manage daily tasks, support milieu management for the Downtown Behavioral Health Clinical Office and liaison with clinical teams to provide essential needs, increase crisis diversion and focus on harm reduction methods. This supervisor will also build a strong partnership with DESC's 515 Clinical Office and Hobson Clinic to support and guide Peer Navigator staff integrated into our HOST and SAGE Mental Health program at these sites. The Peer Supervisor will need to be a certified peer counselor (CPC) with relevant work history and preferably prior supervisory experience. The supervisor will also have personal experience, knowledge, and first-hand insight to benefit the team and its participants. They will be well established in their own recovery and provide expertise that professional training cannot replicate. The supervisor is a person who uses their lived experience of recovery from substance use/abuse and/or receives mental services, plus skills learned in formal training, to deliver services in behavioral health settings to promote mind-body recovery and resilience. Peer Specialists, Client Engagement team, and the Peer Supervisor provide consultation to promote a culture in which each client’s point of view and preferences are recognized, understood, respected and integrated into treatment, recovery and community self-help activities. Services will be provided primarily out in the community, 515 and Hobson Clinic Offices with outreach and engagement. This position requires a high degree of coordination and collaboration with other DESC programs as well as outside agencies. A preferred qualification of employment is for this position is to have completed the Washington State Peer Counselor Training and be classified as a Certified Peer Specialist. MAJOR DUTIES AND RESPONSIBILITIES Supervisory: Client Engagement Specialists • Organize workflow for Client Engagement Specialist between DBHC, Drop- In Center and 515 Clinical spaces including scheduling of team member coverage, review and authorization of timesheets and submission., • Provide direct oversight and weekly individual consultation/ supervision., • Teach and promote core DESC values, crisis intervention and de-escalation skills, trauma informed care, to ensure the safety of clients and staff., • Assist in planning, implementation, and coordination of Client Engagement services including care conferences, DESC service connection, harm reduction supplies., • Supervise and review team documentation to ensure that team members maintain current and complete clinical records, and that records comply with the agency's policies and procedures., • Train and oversee Behavioral Health Crisis Drills in collaboration with the Downtown Clinic Manager., • Facilitate and lead weekly staff meetings., • Monitor and maintain appropriate social interactions among clients and staff., • Assist in the planning, implementation, and coordination of Peer services., • Intervene in crises and assist staff with training needs around crisis de-escalation by facilitating Behavioral Health Crisis Drills in collaboration with the Downtown Clinic Manager., • Planning, implementing and coordinating all Drop-ln Center services, peer services, and other relevant resources within the clinic., • Coordinate and participate in psychiatric consultation, clinical supervision, program meetings, and participate in clinical reviews and case conferences., • Assess staff members supervised strengths and training needs. Provide regular supervision, clinical consultation, performance feedback, support and assurance of needed training for staff., • Facilitate team meetings in a manner which promotes team members contributing to their areas of strength and learning as needed. Develop team cohesion, which effectively serves the clientele and provides the support needed for team members to effectively perform their job., • Coordinate and schedule all aspects of 216 Peer services, including scheduling of individual team members and coverage of offices as needed; review and authorize staff time sheets; submit on time to payroll department., • Build Supported Employment and Vocational Services into peer services support with client volunteers, vocational focused groups and partner with Vocational Specialist working under the DAC Senior Manager., • Provide individual supervision/consultation for assigned team members., • In cooperation with agency management, Peer should establish and maintain cooperative relationships with a broad spectrum of internal and external human service organizations/ programs that provide resources needed by client population., • Identify clients in need, screen for appropriateness of added peer supports. Develop rapport and trust and assist with immediate and basic needs to individuals who are homeless/at risk of homelessness., • Provide recovery support to clients who've been identified during clinical consult Participating in care planning and success planning for higher risk behaviors., • Aid in obtaining and coordinating services for eligible clients, including services relating to daily living activities, personal financial planning, transportation, habilitation and rehabilitation services, pre-vocational and vocational services, and housing services (including through referrals to coordinated entry and/or other housing resources)., • Integrate personal experience with mental illness and substance use disorders into work with program participants., • Help participants identify, understand, and combat stigma and discrimination associated with mental illness and substance use disorders and develop strategies to reduce self-stigma. Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and substance use disorders and develop strategies to eliminate stigma within the team., • Advocate for clients' access to community resources and services, ensuring that clients' needs are met, and rights maintained; consult and collaborate with community providers to ensure continuity of care, facilitate linkages to collaborative resources when appropriate., • Assist consumers with voicing their interests and goes through a variety of channels including; Goal Plans, Crisis Plans, WRAP and other methods of expressing individual preferences for their recovery goals., • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment., • This position will require becoming certified in enhanced behavioral de-escalation training and maintain annual re-certification., • Must have lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services., • Ability to meet Washington Department of Health requirements for registration as an Agency Affiliated Counselor (AAC) or any other superseding credential., • Has a current Certified Peer Specialist certification from the Washington State Peer Counselor Training Program., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Willingly able to work with clients who are difficult to engage with, as we serve the most vulnerable and least expected to comply. Be able to maintain traditional mental health/substance use disorder programs., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Ability to communicate and work effectively with individuals from diverse backgrounds., • Strong knowledge of relevant community resources and methods for accessing them., • Possess strong communication and writing skills., • Experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers., • Supervisory experience., • Ability to drive an agency or personal vehicle to conduct agency related business, including a current Washington State driver's license and insurable driving record., • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees and vendors, is required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable on-the-job stress may occur. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Reports to: Director of Essential Services Job Type: Full-time, Non-Exempt, 37.5 hours per week Schedules: Tues-Sat 4pm - 12 am OR Sun-Thurs; 4pm - 12am Payrate: $26.53/hour Location: Fully remote Union Representation: Represented by OPEIU Local 8 Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Schedule: Swing shift Tues-Sat OR Sun-Thurs, from 4pm-12am. Training M-F 9am-5pm will be required for up to 1 month at hire and at a later date, to be determined in coordination with staff member supervisor. Crisis Connections operates multiple lines of business including Washington 211, the Community Care Hub Intake Center, Stop Hate Hotline and more. We are an inbound contact center serving Washington state residents needing health and human services. We provide information and referrals to a variety of resources including but not limited to food, rent, utility, legal, health and employment services. Position Summary: As a Resource Specialist you will keep resources current in database used across our lines of business. You will help foster a supportive, team-focused environment that provides a unique opportunity for professional development. The Resource Specialist will update resources in a database and handle essential services and reporting calls. Resource Specialists should have experience providing excellent phone-based customer service should have intermediate level excel skills, strong attention to detail, an ability to work efficiently in a fast-paced environment and maintain strong relationships with listing agencies. Previous database experience is required. Completion of other tasks/duties as assigned. Knowledge & Abilities: • Strong written communication skills., • Previous contact center experience providing exceptional customer service strongly preferred., • Previous experience working with databases and producing reports., • Strong attention to detail and problem-solving skills., • Self-starter with the ability to effectively prioritize workloads., • Knowledge and understanding of taxonomies and hierarchies., • Previous data experience in a contact center strongly preferred., • Familiar with adhering to a style guide., • Experience with Excel and ability to pass Excel proficiency test. Writing Ability & Data Management • Creates clear and detailed new agency descriptions that are consistent with the Resource Center “Style Guide” and basic grammar. Assigns the appropriate classifications (taxonomy) and feature codes. Edits all completed agency and service descriptions., • Thoroughly and accurately updates all information assigned. Updating includes checking feature codes, fields inherently related, taxonomy codes, grammar, and style. As a final step, edits and documents all completed work., • Corresponds with contacts using correct grammar and professional business writing style., • Demonstrates strong typing skills with few errors and proficiency in use of CRM systems to maintain records., • Demonstrates a proactive attitude towards making data or structural changes to the database; proposes new taxonomy and feature codes or other search aids; analyzes current problems with our system and proposes solutions., • Recognizes stress and takes personal responsibility for self-care by taking allotted daily work breaks, and taking scheduled PTO., • Accepts and maintains personal accountability., • Demonstrates a teachable attitude; accepts and integrates constructive feedback., • Demonstrates collaborative decision-making within the team and provides peer support., • Arrives at work on time and maintains regular attendance; works assigned/other shifts when needed., • Follows personnel policies and procedures., • Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers, and agency contacts., • Makes appropriate use of supervisor., • Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance., • Demonstrate the initiative to learn and enhance skills that promote equity, inclusion, and cultural competency and its impact. Be willing to incorporate this learning into daily practices. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. • Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers., • Annual wage increases, • Generous Paid Time Off & 12 Paid Holidays, • Discount on ORCA transit pass, • Free Parking & Flexible Schedules, • Growth opportunities, • Short-term and long-term disability, • Flexible Spending Accounts (FSA), • High speed internet, minimum 20mbps download and 10mpbs upload speeds. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job Description As a Commercial Lines Insurance Nonprofit Human Services Underwriting Specialist, you will be responsible for growing and managing a book of commercial lines business, including responsibility for advising other underwriters and support staff on processes and procedures and consulting at the highest level of technical underwriting authority. You will be analyzing and assessing exposures and acceptable risks for our Nonprofit Human Service Organizations and Education Institutions to determine coverages and premium that are both adequate and competitive. As a Nonprofit Human Services Underwriting Specialist you will build successful relationships with agents to drive increased, positive business flow. You will work under limited supervision and exercises significant independent judgment in performing work. Accounts vary in size, but may include accounts up to $1,000,000 in written premium. Accountabilities: • Delivers profitable outcomes and growing a portfolio of complex niche business through effective risk selection by:, • Analyzing, selecting and profitably pricing business with prescriptive terms and conditions of coverage., • Examining inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns., • Communicating with Risk Control for inspections, follow ups and service needs for insureds., • Driving corrective action or remediation strategies on renewal accounts., • Underwrite renewals referred by the underwriting assistant as well as renewals over 35K working to achieve required rate changes goals as outlined by management. Discuss and issue nonrenewals as needed., • Escalating referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters., • Adhering to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices., • Accountable for achieving key performance indicators of the portfolio including:, • Developing and furthering successful relationships with distribution partners within the portfolio by:, • Having regularly scheduled portfolio review calls., • Meeting service standards for quality and timeliness., • Limited travel to distribution partner offices., • Coordinating with distribution team to build pipeline, resolve issues, concerns or conflict and oversee change management., • Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio., • Develop and grow agency relationships through daily interactions and in person visits throughout the year; collaborate with the distribution team on cultivating agency relationships and new business opportunities., • Cultivate a High Performing Culture, • Superior customer service and business acumen., • Mentoring support staff throughout their career development., • Conduct peer audits., • Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development., • Reviewing, mentoring, and approving referrals for lower authority level associates., • Perform other related work as assigned. Qualifications: • Bachelors Degree or equivalent work experience., • 5+ years underwriting all commercial lines (Commercial Property, General Liability, Professional Liability, Worker's Compensation, Crime, Commercial Auto, Umbrella, etc)., • Prefer Nonprofit Human Services and Education underwriting experience., • Excellent communication skills both in writing and verbal, • Ability to analyze and make decisions in a timely manner, • Working to obtain or has already CPCU or other industry equivalent Compensation: • $88,200 - $147,000 commensurate with experience, plus bonus eligibility, • $97,200 - $162,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility Benefits: We are proud to offer a robust benefits suite that includes: • Competitive base salary plus incentive plans for eligible team members, • 401(K) retirement plan that includes a company match of up to 6% of your eligible salary, • Free basic life and AD&D, long-term disability and short-term disability insurance, • Medical, dental and vision plans to meet your unique healthcare needs, • Wellness incentives, • Generous time off program that includes personal, holiday and volunteer paid time off, • Flexible work schedules and hybrid/remote options for eligible positions, • Educational assistance #TMG

GENESIS LOGISTICS IS NOW HIRING.Experienced Nighttime Class B Delivery Driver.Weekend and holiday work required.As a world-class company we are looking for.Shuttle and Delivery routes covering a 7-day operation.Earn daily pay based on route assignment.Driving refrigerated truck and making deliveries

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

GENESIS LOGISTICS IS NOW HIRING.Experienced Nighttime Class B Delivery Driver.Weekend and holiday work required.As a world-class company we are looking for.Shuttle and Delivery routes covering a 7-day operation.Earn daily pay based on route assignment.Driving refrigerated truck and making deliveries

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers.They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers.They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers.They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers.They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Casual Package Delivery Driver.Who exactly are UPS Casual Package Delivery Drivers?.They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers.They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Your primary focus will be supporting an individual manager, with secondary responsibilities for a group. Primary Responsibilities/Accountabilities: As part of our team, you'll support top professionals with essential tasks such as calendaring, travel planning, expense management, and office/event c

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Experience executing daily/weekly workload to support business priorities and deliver on sales goals. Knowledge of guest service fundamentals and experience supporting a guest first culture across the store.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

During a Typical Day, You'll Support client employees regarding health and safety issues across multiple communications channels including phone, email, chat and Slack) Create details case documentation on incidents and reports utilizing professional language and impeccable English written grammar U

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Position Summary: The primary role of this position is to provide high-level administrative support by conducting research, handling information requests, and performing clerical functions. Leadership and mentoring skills to provide support and constructive performance feedback.

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Responsibilities Provide exceptional customer service and support to patients and colleagues Maintain strict adherence to infection control and safety protocols Collaborate effectively with cross-functional teams to deliver seamless patient experiences #MNSTR.

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The ideal candidate will have strong technical abilities, excellent patient communication skills, and the capacity to work independently while supporting team objectives.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Summary: SVMC Patient Experience Specialists contribute to SharpeVision’s success by providing superior customer service to all patients. Patient Experience Specialists model and act in accordance with SharpeVision’s 5 core values: Be Committed to Growth (Personal and Professional) Be an Excelle

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Knowledge of guest service fundamentals and experience supporting a guest first culture across the store. Experience executing daily/weekly workload to support business priorities and deliver on sales goals.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Knowledge of guest service fundamentals and experience supporting a guest first culture across the store. Experience executing daily/weekly workload to support business priorities and deliver on sales goals.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Casual Package Delivery Driver Who exactly are UPS Casual Package Delivery Drivers? They're the ones who drive our familiar brown trucks, bringing packages great and small to our customers.They're a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the whee

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl