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Job Description At Verstela, we don't just fill jobs—we create success stories for the talent, clients and communities we serve. Our guiding principle is simple: we are successful when we help others become successful. Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction. Position Overview: In this role, you'll be the first point of contact for all visitors (and callers), and you'll play an essential role in helping the office run smoothly and efficiently, you'll set the tone for the initial impression people have of the office...and the business! You'll work closely with sensitive, confidential information, so attention to detail is crucial. While your role will involve spending a fair bit of time on the phone and computer, don't fret if you don't have prior phone experience. You will: • Act as the first point of contact for all incoming communication (visitors and phone calls), • Assist candidates with onboarding process, • Accurately maintain employee hiring documents, • 1+ years' experience in a professional office or in a customer service role, • Previous busy, multi-line phone experience is preferred; not required- we can train you to be successful, • Ability to work in a high energy, results oriented environment Location: Tacoma, WA (onsite) Pay: $21-$26 Benefits • Medical, Dental Vision, • Life and Long-Term Disability Insurance, • Employee Wellness Program, • Pet Insurance, • Commuter Benefits, • Consumer Discount Program Membership, • 401(K) Retirement Plan with Employer Match, • 8 Paid Holidays, • 15 days of Paid Time Off (PTO) the first year, • 3 days of Paid Community Service Time (CTO) If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

Job Description Gensco currently has an amazing opportunity available to join our Technical Services Team as a Technical Support Specialist! If you are looking to grow your career in HVAC with a highly successful, family-owned company that is a recognized industry leader, then Gensco may be the right fit for you! This position is on-site, available to be based out of any Gensco branch. Schedule - Monday-Friday 8:30am-5:00pm Full Time - starting pay range $32 - $37 hourly based on experience and qualifications Summary • Perform a broad range of inside administrative and service support for both Customers and Gensco Team Members, • Provide inside technical support for equipment sold by Gensco by offering guidance on installation, service, and repair, • Provide technical training for our Customers and Gensco Team Members and communicate pertinent factory information as necessary Education/Experience/Skills • Completion of a 2-year college degree in technical studies or equivalent work experience preferred, • 5 years of related work experience and excellent knowledge of HVAC industry preferred, • Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment, • Customer service-oriented approach, respond to requests with a sense of urgency, • Strong attention to detail, excellent time management and organizational skills, • Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately, • Strong presentation skills, excellent written and verbal communication skills, • Strong people skills, recognizes when to use formal or informal approach, not easily intimidated, ability to say “no” in a firm but polite manner, • Ability to use tact and diplomacy in sensitive situations, • Able to operate personal computer, calculator, other office machines and proficient in MS Office products (Word, Excel, PowerPoint), • Able to work sitting or standing and to move freely throughout the facility, • Able to lift and carry equipment and supplies on a frequent basis Gensco's Mission: "Provide all of our Customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction." Benefits Comprehensive and competitive benefits package includes: • Healthcare coverage of medical, dental and vision available first of the month following date of hire, • Discretionary Profit Sharing, • 401(k) Retirement Plan, • Annual Holidays: 6 Paid Holidays and 2 Paid Floating Holidays, • Paid Vacation (Full Time Team Member Accrual: First 12 Months – 40 hours, Year 1-5 - 80 hours), • Tuition reimbursement for 2-year and 4-year degree programs, • Life Insurance, Voluntary Supplemental Life Insurance, • Long-Term Disability, Voluntary Short-Term Disability Powered by JazzHR ORzMW80RMc