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Who we are: K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future. Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required. K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less. About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. This role will be an in person role with the opportunity to work remotely in the future. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality: ​​Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability: Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising: Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism: Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback: Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you'll be doing: - Patient Experience Management - Develops close relationships with and serves as primary point of contact for patients - Onboards patients and validate insurance and IDs within department SLA requirements - Schedule appointments, follow-up visits and support the patient in navigating care outside of the virtual clinic - Maintain detailed records of patient interactions and progress to ensure accurate information across all systems - Communicate effectively and proactively with patients, providers and co-workers to facilitate care - Ability to build relationships with different types of people, including clients, organization members, and health care providers - Initiate outreach and missed appointment procedures - Maintain strict confidentiality in accordance with HIPAA policies - Patient & Provider Product Support - Act as an expert on the Clinic App and related systems, processes and tools - Handle multi-channel patient communication based on the needs of the patient (phone, chat, SMS, email) - Monitor Provider schedule adherence and performance within department’s SLAs - Troubleshoot and document technical issues for patient resolution - Act as a liaison between patients, clinical operations and healthcare providers while taking ownership of the patient experience What we're looking for: - 1+Years in Healthcare/Hospitality experience - Team player in a small, supportive environment. - Ability to work with phone, chat, sms and email communication. - Empathetic, trustworthy, and passionate about patient care. - Organized and flexible: handle changing needs with ease. - Tech-savvy: troubleshoot and explain to patients. - Experience with Epic, Salesforce, G-Suite, Jira, and Slack - High school diploma (associate's/bachelor's in healthcare preferred). - This role is hourly, below compensation is the suggested annual gross pay. - This will be an in-person/in-office Benefits & Perks: - Hybrid work schedule with weekly lunches and stocked fridges - Monthly social committees for company events - 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days - Stock options for every full-time employee - Paid parental leave - 401k benefit - Commuter Benefits - Competitive health, dental, and vision insurance options Compensation: $40,000 - $50,000 USD

Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person

Title: Saturday Academy Associate Instructor, Math Reports To: Senior Manager of Teaching and Learning FLSA: Part-time, Seasonal Location: New York City, in-person. Dates: Spring Semester; Exact Saturday dates of programming vary based on which Grade Instructor is placed (see specific dates below) Compensation: $40/hr for 6.5 standard (required) + 3 flex (use as needed) hours per week There will also be opportunities for Summer Academy and Fall Saturday Academy in the future. ** Position Overview** Associate Instructors will join SEO’s community of passionate educators to implement a rigorous college prep curriculum for motivated and driven high school students. Using our original curriculum and a student-centered approach to teaching and learning, Associate Instructors co-teach Math for 9th or 10th grade Scholars in New York City. Associate Instructors are the first to cover classes when instructors are out or they co-teach alongside Instructors to facilitate classroom instruction, teach mini lessons, organize small group and one-on-one instruction, and provide additional Scholar support. Associate Instructors do not have grading responsibilities. ** The Courses** Instructors will be placed depending on their self-reported proficiency and demo lesson. The math courses offered at SEO include: - 9th Math: Numbers and Operations, Graphs and Relationships, and Algebra/Pattern and Structure Courses Skills include: properties of numbers; expressions, equations, and identities; ratio and rate; percentages; proportional reasoning; irrational numbers; linear, quadratic, and exponential functions (including compound growth formula); algebraic representation of functions; graphing functions and identifying key characteristics; modeling real-world situations with functions; systems of equations and inequalities; algebra with exponents; fractional exponents and roots; algebra with rational expressions and equations; properties 2D and 3D geometric figures; introduction to coordinate geometry. - 10th Math: Trigonometry, Precalculus, and SAT Math Courses Skills include: triangle geometry and special triangles; trigonometric functions; inverse trig functions; radian measure; the unit circle; graphing and modeling with sine and cosine functions; unit analysis; function notation, including function composition and inverse functions; characteristics of graphs; transformations of graphs; average rate of change; introduction to limits; introduction to the derivative and the power rule; and content covered on the new digital SAT. ** The Sites** Saturday Academy takes place at one of our partner sites through the semester where the instructor will be placed based on the grade level they are assigned: - 9th Grade: Baruch College, (Vertical Campus Building, 55 Lexington Ave., New York). - 10th Grade: LIU Brooklyn, (1 University Plaza, Brooklyn). Occasionally, Orientations and/or Professional Development for all grade assignments will be held at the SEO Office: 55 Exchange Place, New York, NY (Financial District). Dates, Weekly Hours, and Compensation: Instructor Orientation: 9th Instructor Orientation: 02/13 10th Instructor Orientation: 01/22 Spring Saturday Academy: Typically, 3 Saturdays a month, exact dates vary based on which grade instructor is placed. Please note that due to our staffing needs and only seeing Scholars once a week, we cannot support more than 2 absences a semester: ** 9th Grade Saturday Academy:** Orientation (required): 02/13 8 Programming Saturdays (2 absence maximum): 3/8, 3/15, 3/29, 4/5, 4/12, 4/26, 5/10, & 5/17 ** 10th Grade Saturday Academy:** Orientation (required): 01/22 11 Programming Saturdays (2 absence maximum): 2/1, 2/8, 2/15, 3/8, 3/15, 3/29, 4/5, 4/12, 4/26, 5/10, & 5/17 The Associate Instructors are allotted** 9.5 maximum hours per week** during their seasonal employment, made up of Standard and Flex Hours. Standard Hours are when the associate instructor must be working on site with staff or students instructing/co-teaching a class or engaging with an instructional prep or support period: Saturdays, 9:00am-4:00pm (with at least a 30 minute lunch) = 5 Hours/weekly ** Flex Hours** make up the additional “teacher work” educators know go into the job. This is time spent preparing for the lesson, following up with Scholars, communicating with staff and Scholars, etc. These are hours put in outside of the required schedule and can be completed asynchronously throughout the week = 3 Flex Hours/weekly ** Key Responsibilities:** - Instruction & Facilitation – Co-teach three or four periods of ELA and/or Identity & Empowerment. Follow provided lesson plans and meet lesson objectives, abiding by SEO’s articulated criteria for rigorous instruction and student engagement. - Navigate Instructional Technologies – Learn and efficiently utilize our instructional technologies such as Brightspace (Learning Management System), Nearpod, GSuit applications, and Zoom chat (instant messaging tool) in a Blended Learning environment. - Content Preparation – Read, internalize, and practice all lesson plans and materials provided by SEO prior to teaching. Implement thoughtful adjustments to pacing and activities based on specific student needs. - Tutoring and Academic Support – Host open-door lunch tutoring sessions with Scholars who want to come in and review skills learned from class, makeup missed work or lessons, or develop new skills. - Classroom Culture – Project an energetic, engaging, and approachable persona to promote students’ connection to the content, investment in the learning experience, and positive relationship to all members of the community. - Collaboration with SEO Staff and Instructors – Attend all scheduled meetings, professional development trainings, check-ins, and debriefs and respond to all emails and Zoom chats in a timely manner. - Responsiveness to Coaching and Feedback – Meet with your assigned instructional coach (Lead Instructor) at least twice during the semester to receive and implement feedback and recommendations from their classroom observations. ** ** ** Qualifications:** ** Required:** - Minimum of a Bachelor’s degree in content related field - Experience working with high school-aged students - Comfortable with navigating technological learning systems - Expertise and depth of knowledge in English Language Arts, writing, and reading skills OR Advanced high school-level Mathematics (Algebra & Trigonometry) ** Preferred:** - Education Degree and Certification - Understanding and practice of student-centered pedagogy - Knowledge and experience with Universal Design for Learning (UDL) - Certifications, PD course completions, and/or tertiary education in Instructional Technologies - Knowledgeable with research-based, culturally responsive, equity-driven, and anti-oppressive instructional practices ** COMPENSATION** This position is benefits ineligible in accordance with local, state, and federal regulations. The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time. ** EEOC Policy** At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply. ** Equal Employment Opportunity is not just the law, it is our commitment.** Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status. If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

Assistant Principal History Williamsburg Charter High School (WCHS) is a high-performing, public charter high school located in Brooklyn, New York. WCHS opened in August 2004 as the first Chancellor-authorized charter high school in the City of New York with a ninth-grade class of 267 students. Now in its eighth year of operation, WCHS has grown to serve approximately 963 students in grades nine through twelve. The school’s mission is to unite youth, families, staff, teachers, and the community at large in providing young people with the tools necessary to make sense of the world and prepare them in their journey to become skilled workers and literate citizens of the world. Young people will accomplish this through their participation in a rigorous and demanding liberal arts education that includes language, literature, writing, science, history, mathematics, the arts, technology, and exploration in disciplines designed to teach fairness, justice, respect, and compassion for themselves and others, as well as the skills of critical thinking, communication and research. Williamsburg Charter High School provides a broad liberal arts academic program to the high-school-age youth of north Brooklyn. School programs are individualized to connect to each student’s particular level of development, including English Language Learners and students with Special Education Services. Further, WCHS provides supportive relationships with faculty, extended instructional periods, and opportunities after-school and on Saturdays for additional academic support. Social and emotional support is also available to students to ensure their non-academic needs are addressed. Students are accepted to WCHS through a random lottery with no minimum requirements, tests, or auditions required to gain entrance, and, as a public charter school, there is no tuition. Must be skilled at: Understanding and implementing a data-driven approach to all aspects of school information management including but not limited to academic achievement, conduct, and attendance. Analyzing student achievement data to help teachers inform their own instruction Backwards-design and curriculum planning and design Coaching new teachers in both instruction and classroom management Planning effective professional development in order to meet the needs of the staff with a focus on implementing data-driven instruction Communicating promptly, clearly, and frequently with students, staff, and families Mediating conflict and creating consensus Creating accountability structured for all members of the WCHS school community Embracing and embodying the mission of the WCHS as well as demonstrating full awareness of the school’s policies and procedures Demonstrating a highly professional approach in dealings with students, staff, and families Responsibilities: Assisting the principal with the process of observing and evaluating teachers using a collaborative, rubric-based assessment process Develop curriculum and/or provide supervision for specific programs. Assist the principal in the coordination of the planning and work of department leaders Creating meaningful professional development plans for teachers Perform related duties as required or assigned by the Principal Oversee afterschool academic activities for students as needed Bringing relevant and applicable outside research to the attention of instructional staff Qualifications: NYS certification as a School Building Leader Master’s degree or higher in an education-related field New York State fingerprint clearance At least 5 years as a teacher or school administrator ( preferably in urban schools) Preferred: a minimum of two years of experience as a school administrator Experience working in a high school setting and familiarity with NYS graduation requirements and mandated assessments Experience with developing high school curriculum aligned with Common Core standards and driven by data