Senior Manager, UX
4 days ago
Atlanta
Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As the Design System Manager, you will lead, evolve, and scale our enterprise design system—driving cross-product consistency, accessibility, quality, and delivery efficiency. You will partner closely with UX, Product, and Engineering leaders to create a unified, flexible, and future-ready design language that accelerates product development. You will coach a team of systems-focused designers and engineers, shape contribution models, govern component quality, and ensure the design system is a strategic asset supporting user experience outcomes across our SaaS ecosystem. You will champion system adoption, advance accessibility and privacybydesign standards, integrate AI-assisted workflows, and maintain strong alignment with product roadmaps, design operations, and platform architecture. Leadership & Strategy • Lead and mentor a team of design system designers and/or UI engineers, including 1:1s, growth plans, performance development, and upskilling in systems thinking., • Define and evolve the longterm strategy, governance model, and roadmap for the design system—aligned with product vision, brand standards, technical architecture, and UX quality goals., • Partner with UX leaders to ensure system adoption, consistency, and coverage across product areas, mapping where the system must scale to support enterprise needs., • Stay current on emerging design system frameworks, Figma platform innovations, design tokens, component architecture, and AIpowered workflows., • Drive creation and maintenance of scalable components, patterns, tokens, guidelines, and documentation grounded in research, accessibility, and content strategy., • Establish and enforce high standards for accessibility (WCAG 2.2 AA), privacybydesign, and inclusive design—ensuring all components meet compliance requirements., • Integrate AI-assisted tooling for documentation generation, component audits, visual QA, token updates, and contribution workflows., • Operate a clear governance and contribution model that supports intake, prioritization, component lifecycle, versioning, and cross-team collaboration., • Conduct independent discovery work to identify system gaps, future needs, and areas of friction across product teams., • Work closely with Product Managers, Engineering leads, Accessibility/Privacy teams, Support, and GTM partners to ensure the system accelerates delivery and improves quality., • Collaborate with engineering platform teams to maintain code parity, ensure reliable component implementation, and manage documentation infrastructure., • Synthesize customer insights, product usage data, and support trends to prioritize system improvements and new patterns., • Support onboarding of product teams to the design system, facilitating training, office hours, and component adoption recommendations., • Own the design system roadmap, defining priorities, capacity, and measurable success criteria (adoption, efficiency gains, reduction in UI defects, WCAG compliance)., • Measure system success post-launch with dashboards, PSAT/CSAT trends, and cross-team analytics., • Lead recurring sessions focused on component audits, accessibility reviews, pattern discussions, documentation updates, and bestpractice sharing., • Enhance operational efficiency through AI-enabled documentation, token automation, spec generation, and prototyping workflows., • Experience building or governing a multiplatform design system (web, mobile, responsive, native frameworks)., • Background in consent/privacy UX, governance tooling, or data-centric product experiences., • Experience integrating AI into system workflows (token generation, documentation, code scaffolding, audit automation). Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.