Program & Relationship Manager (CA)
5 days ago
Sacramento
Job DescriptionDescription: Position: Program and Relationship Manager Classification: Full-Time, Exempt (Temporary Funded Position through 9/30/2027) Location: California (Northern CA-preferred) Reports to: Program Director, Initiatives & Grant-Funded Programs Date: September 2025 MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a significant investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to include a portfolio of funders, grants, and contracts in support of our life changing work. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter allied healthcare careers at low or no-cost. More on Futuro Health can be found at . OUR VALUES • Scholar Centered: We keep Scholars and equity at the center of our work., • Quality Solutions: We design quality solutions that are agile, inclusive, and scalable – for employers, partners, and communities., • Data-Driven Innovation: We continuously improve and innovate – and use data to inform our decisions., • Future Focused: We look toward the future and embrace new opportunities., • Collaborative: We earn and maintain trust through collaboration and acting with integrity and accountability. Position Summary: This funded position is a great opportunity for a skilled professional with experience in healthcare workforce development, or community health. As the Program and Relationship Manager, you will lead several impactful statewide initiatives. You will oversee the planning, implementation, and execution of grant-funded projects. The first is GROW (Growing Your Own Allied Health Workforce)—a three-year pilot program for Health Net providers in Sacramento, San Joaquin, and Stanislaus counties. Its goal is to strengthen the delivery of quality, culturally aligned care. You will also manage the Cal Community Connect Project, led by the California Department of Aging (CDA). This pilot embeds trained Community Health Workers (CHWs) as No Wrong Door (NWD) Navigators within the aging and disability network. Your responsibilities include building and managing provider and community partnerships, coordinating externship readiness, and supporting scholar success. You will work closely with Area Agencies on Aging (AAAs) and Aging and Disability Resource Centers (ADRCs) to co-design CHW roles, workflows, and billing strategies. This role is ideal for someone with a strong track record in managing complex workforce initiatives. You should have excellent relationship-building skills and the ability to turn program designs into measurable outcomes. The position requires a self-driven, detail-oriented professional who thrives in collaborative settings and is passionate about strengthening healthcare and aging services workforce pathways across California. Essential Job Functions: Planning, Support & Execution • Play a lead role in planning and execution of HealthNet externship and CDA CHW integration activities, ensuring alignment with project goals, timelines, and deliverables., • Identify local workforce needs and build partnerships with healthcare, behavioral health, and aging services organizations to advance program implementation., • Coordinate with Futuro Health internal teams to design materials, workflows, and resources that support effective delivery., • Organize and facilitate partner meetings, training sessions, and community events., • Maintain and monitor project workplans, deliverables, and metrics across both initiatives., • Manage accurate records, including scholar participation data, provider engagement, CHW integration milestones, and financial expenditures., • Prepare and present reports and updates for funders, institutional leadership, and community stakeholders., • Develop and sustain strong relationships with healthcare providers, AAAs/ADRCs, funders, and education partners., • Collaborate with providers on externship readiness, preceptor training, and participant support., • Oversee externship partnerships, ensuring providers and scholars are supported through enrollment, training, and placement., • Coordinate delivery of CDA CHW training and technical assistance, including supervisor coaching and peer learning., • Collect and analyze program data to measure outcomes, including externship completion, employment placement, CHW integration, and billing sustainability., • Implement monitoring systems to ensure progress and compliance with funder requirements., • Prepare evaluation reports highlighting outcomes, challenges, and continuous improvement opportunities., • Monitor project expenditures, ensuring alignment with grant budgets and institutional policies., • Contribute to cost models and sustainability plans for both externship and CHW integration initiatives., • Identify opportunities to strengthen program design and execution across both initiatives., • Apply best practices in workforce development, training delivery, and healthcare/aging services integration., • 7+ years of progressive experience in healthcare, aging services, workforce development, community health, or program management., • Proven success in leading externship programs, clinical training, or community health workforce integration initiatives with measurable outcomes., • Strong understanding of healthcare provider operations, aging services (e.g., AAAs/ADRCs), and Medi-Cal/Medicare billing and service delivery., • Demonstrated ability to manage complex, multi-stakeholder projects on tight timelines., • Excellent communication, facilitation, and relationship-building skills across diverse stakeholders, including providers, funders, education partners, and community organizations., • High proficiency with office and project management tools (e.g., Microsoft Office, SharePoint, Teams, CRMs, project trackers)., • Adaptable, detail-oriented, and solutions-focused, with a continuous improvement mindset and ability to thrive in a fast-paced, grant-funded environment., • Formal education in healthcare, public health, workforce development, or a related field is a plus but not required. Work Environment/Travel: This is a remote role in a given geographical location and the employee will need to reside in California, preferably Northern California. Local travel will be required in addition to some travel to attend organizational meetings and conferences. Physical Demands: Able to sit, stand, and type for long periods of time. Ability to work irregular hours including after hours and weekends although this will be infrequent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Type: This position is full-time, exempt (temporary funded position through 9/30/2027). The hours may include weekends, nights, and holidays. Comprehensive Benefits: These excellent benefits are designed to enhance you and your family's well-being and support your success. • Platinum Tier Medical Plans: Choose from PPO, HMO, and HDHP options, all fully paid for by Futuro Health., • Dental and Vision Plans: Comprehensive coverage, fully paid for by Futuro Health., • Life and AD&D, Long and Short-term Disability, and EAP: Fully covered by Futuro Health to ensure your peace of mind., • 401K Plans: Traditional and Roth Safe Harbor Plans with a 100% match up to 4% of employee contributions (subject to IRS limits). Immediate vesting., • Flexible Spending Accounts: Options include FSA, HSA, and Limited FSA Plans., • Voluntary Ancillary Benefits: Additional coverage for hospital stays, critical illness, accidents, legal services, identity theft protection, and pet care., • Reimbursements: Mobile phone, internet, and gym membership costs., • Wellness Programs: Access to a variety of wellness initiatives to support your overall health.