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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) PAY: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) PAY: Target base salary range is $19.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

What You’ll Do: -Deliver exceptional app and platform support to customers via phone, email, and live chat -Troubleshoot and resolve customer-reported issues related to the iCreditWorks mobile app, web portal, and POS financing platform -Guide customers through account setup, loan applications, payment processing, and self-service features -Accurately log, categorize, and escalate technical bugs or platform issues to internal product and engineering teams using CRM and ticketing tools -Identify and communicate patterns in app-related support tickets to the product team to drive platform improvements -Navigate and toggle between multiple software systems simultaneously during live customer interactions -Respond to account inquiries including payment processing, ACH/debit transactions, payment due date changes, and personal information updates -Collaborate cross-functionally with product, compliance, and operations teams to resolve complex or escalated cases -Provide written business correspondence for disputes, service requests, and account-related matters -Onboard and train new CSRs on platform workflows, support tools, and service standards -Stay current on new product features, app updates, and financing offerings Qualifications: -5+ years of customer service experience in a fintech, SaaS, or financial services environment — prior experience in a SaaS, fintech, or app-based support role is strongly preferred over a traditional call center background -1+ years of hands-on experience working in Zendesk, Salesforce, or a comparable ticketing/CRM platform — required -Experience supporting customers through a mobile app or web-based software product — required -Demonstrated ability to learn and navigate new software platforms quickly -Solid understanding of payment processing, including ACH and debit card transactions -Knowledge of installment loans, consumer financing, or financial services products a strong plus -Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users -Strong problem-solving skills with a customer-first mindset -Proficiency in Microsoft Office and comfort navigating multiple digital tools simultaneously -Multilingual — Spanish fluency strongly preferred -4-year college degree from an accredited institution preferred -Available to work 12–9 PM shift with occasional Saturdays; flexibility as business needs require

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development We are a fast-growing international distributor of other tobacco products (OTP) including cigars, pipe tobacco, smokeless tobacco, and alternative nicotine products seeking a detail-oriented and personable Customer Service Representative to join our operations team. In this role you will serve as the primary point of contact for wholesale customers, retail accounts, and internal teams across inbound phone calls, text, live chat, and email. You'll manage the full order cycle from entry through fulfillment confirmation, ensuring every interaction reflects our commitment to accuracy, speed, and professional service. K E Y R E S P O N S I B I L I T I E S • Answer and manage inbound phone calls from wholesale and retail customers, • Respond promptly to customer texts, live chats, and internal employee inquiries via company platforms, • Accurately enter, process, and confirm customer orders in the company's order management system SAP B1, • Provide real-time order status updates to customers and internal sales/logistics staff, • Coordinate with warehouse and logistics teams to track shipments and expedite urgent orders, • Maintain accurate records of all customer interactions and order activity in the CRM, • Assist with back-order management, substitutions, and product availability inquiries, • Support the sales team with account inquiries and promotional order processing, • Escalate complex issues to supervisors and follow up to ensure resolution, • Uphold all regulatory and company compliance standards related to OTP sales and distributionR E Q U I R E D Q U A L I F I C A T I O N S, • High school diploma or equivalent; associate degree preferred, • Strong verbal and written communication skills across phone, text, and chat channels, • 2+ years of customer service experience, preferably in wholesale distribution or related industry, • Proficiency with order management or ERP systems, preferably SAP B1, • Comfortable working in a multi- channel, high-volume environment simultaneously, • Exceptional attention to detail and data-entry accuracy, • Ability to remain composed and professional under pressure, • Must be 21 years of age or older (industry regulatory requirement)P R E F E R R E D Q U A L I F I C A T I O N S, • Experience in the tobacco or OTP wholesale industry, • Experience working in SAP B1, • Prior experience using live-chat or SMS-based support platformsThis position is primarily office-based with extended periods of sitting, computer use, and telephone activity. The work environment is fast-paced and collaborative. Occasional overtime may be required during peak seasons or trade show periods. We are an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.

Job Description Planet Honda, the #1 Honda Dealer in NJ, is looking for motivated and enthusiastic individuals to join our Business Development Center (BDC) team to help drive sales and enhance our customer experience. We are committed to providing everyone with quality vehicles, service, and exceptional customer satisfaction. Job Description: As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, and chat, • Schedule appointments for customers to meet with our sales team, • Follow up with previous customers to maintain relationships and encourage repeat business, • Maintain an accurate database of customer information and all interactions, • Provide exceptional customer service by addressing customer concerns and questions, • Collaborate with the sales and service departments to ensure a seamless customer experience, • Achieve consistent weekly and monthly performance targets Requirements: • High school diploma or equivalent, • Previous experience in a customer service or sales role, • Excellent communication and interpersonal skills, • Strong organizational skills and attention to detail, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Must be able to work on Monday – Saturday (day off during the week and Sundays), • Positive attitude and a team player We Offer: • Medical/Dental/Vision Plan, • 401k, • Employee Assistance Program, • Proven Sales & Product Training, • Opportunities for Advancement, • Dealership Gym, • Employee Purchase Program, • Dealership Café, • Base salary with performance-based bonuses, • Paid time off and holidays, • Opportunities for career advancement and professional development, • Employee discounts on vehicles, parts, and services

Job Description Business Development Representative Overview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.” Responsibilities: • Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote., • Answer all incoming calls and chat/call requests promptly., • Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist., • Set confirmed appointments., • Record every contact you have with customers, regardless of source or type, in tracking system., • Ability to communicate effectively with others, • Time management skills, • Ability to type efficiently to enter accurate information into tracking system Company Profile: Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as: • Medical, Dental and Vision Plans, • Vacation Time / Personal Time, • Short and Long Term Disability, • Life Insurance, • 401(k) Retirement Plan with employer match, • Manufacturer Certifications, • Leadership Training Programs, • Vehicle Purchase Discounts, • Wellness Initiatives oiRTUmwobI

Job Description Our Fin-Tech client is looking for a Customer Service Representative for a contract opportunity in Iselin, NJ! Job Overview: Our client is looking for a motivated professional who can work independently in a fast-paced, customer-centric environment while continually understanding the ever-changing needs of today’s customer. The Customer Service Representative (CSR) supports the Client Services team with day-to-day duties. The CSR may assist with all types of customer-related inquiries which include inbound and outbound calls. This position requires the CSR to resolve escalated customer inquiries while maintaining an exemplary level of service to reflect a pleasant client experience. The ideal candidate will understand how to eloquently speak to our clients via all contact channels (Phone, Email, Live Chat) and is responsible for providing support for all customer relationship management requirements. This may include payment processing, initiating payment due date changes, updating client personal information, and reviewing documentation for processing. What You’ll Do: • Identify and communicate patterns in app-related support tickets to the product team to drive platform improvements, • Onboard and train new CSRs on platform workflows, support tools, and service standards, • Stay current on new product features, app updates, and iCreditWorks financing offerings Sent from my iPhone Qualifications: -5+ years of customer service experience in a fintech, SaaS, or financial services environment — prior experience in a SaaS, fintech, or app-based support role is strongly preferred over a traditional call center background -1+ years of hands-on experience working in Zendesk, Salesforce, or a comparable ticketing/CRM platform — required -Experience supporting customers through a mobile app or web-based software product — required -Demonstrated ability to learn and navigate new software platforms quickly -Solid understanding of payment processing, including ACH and debit card transactions • Knowledge of installment loans, consumer financing, or financial services products a strong plus, • Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users, • Strong problem-solving skills with a customer-first mindset, • Proficiency in Microsoft Office and comfort navigating multiple digital tools simultaneously, • Multilingual — Spanish fluency strongly preferred

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. You can close the sale directly on the chat and by sending an invoice using the company's system. Engaging with customers via

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

[Customer Support / Remote] - Anywhere in U.S. / Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Additionally, we offer a relocation package to assist you in making Malta your new home! Responsibilities Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients Promptly address and resolve customer questions and concerns Guide customers through our gaming services

Additionally, we offer a relocation package to assist you in making Malta your new home! Responsibilities Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients Promptly address and resolve customer questions and concerns Guide customers through our gaming services

Competitive Pay / Flexible Schedule / Comprehensive Paid Training / Medical-Dental-Vision-Life / 401K Plan / Generous Paid Time Off - As a Call Center Agent, you will: Assist customers with inquiries, complaints, and requests through phone, email, and live chat; Provide excellent customer service by

If you're ready for an exciting new challenge, we can't wait to hear from you! Responsibilities Review and moderate user content, ensuring compliance with community guidelines Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience Effectively address and r

Job Description Crumbl Cookies Manager Benefits • Cell phone reimbursement, • Monthly Bonus, • Regular performance collaboration and career growth opportunities, • Management outings, • Paid Time Off, • Sick Time If you aspire to be a part of a company that is world-class and represents the country's best brand in gourmet cookies, then this the path is right for you. This is an incredible opportunity to join the fastest growing cookie company in America, as we plan for rapid growth in bringing the Crumbl Cookie brand to communities who haven't had the chance to indulge in this one-of-a-kind cookie experience. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business. Our ownership team considers our team to be more than just employees, they are a highly valued part of our culture and the joy we hope to deliver to customers. Crumbl is a fun and upbeat atmosphere that needs responsible and talented leaders to thrive at running the store's operations, engage the team and inspire them, deliver world renowned raving fans service, and deliver our incredible cookie quality to our customers. We accept nothing but the best from ourselves for our customers. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective and caring team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Future Leadership Opportunities • We plan to develop and promote from within for future roles that will be needed. Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety • LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl., • OPERATIONS: Support the manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc, • RAVING FANS SERVICE: Focused on a team creating raving fans services through genuine, welcoming, and friendly interactions with every customer that interacts with Crumbl., • STORE METRICS & NEW CUSTOMER AQUSITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers., • COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well., • TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with varies platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed., • ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis., • CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed. Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People | Excellence • CHARACTER: Naturally has strong personal values and displays these through actions and words., • WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities., • CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking., • EXPERIENCE: Preferably has 1 year of business, leadership, management, and food or restaurant experience., • EDUCATION: Prefer an associate degree or higher. The Golden Rule & Potential • We treat all people well, with a positive and caring servant's attitude., • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We plan to develop and promote from within for future roles that will be needed as we grow. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Responsibilities Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email) Generate business growth, increase client retention, and offer additional products and services Understand that teamwork is essential t

Job Description WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations. * Office location – Hauppauge, New York or Iselin, New Jersey (hybrid) * Hours – 11:30AM – 8:00PM EST M-F * Hourly Rate Range – $26.00- $28.00 per hour Responsibilities: * Provide standard technical support to consumers regarding hearing aid related technologies, apps, accessories, and Bluetooth via inbound phone and email contacts and documents interactions in the CRM system * Through phone, chat and email communication, the Consumer Helpdesk Specialist will be responsible for supporting consumers (patients) who wear our hearing aids in tandem with our related apps and accessories. * Handle direct consumer support requests via phone, chat, and email, such as troubleshooting hearing aid connectivity with smartphones, apps, and other accessories. * Handle questions regarding connectivity of accessories to other devices, general app usage and troubleshooting * Apply technical and problem-solving skills to identify and resolve problems or questions from consumers. * Document all activities by logging patient contacts and support incidents (problem to resolution) into our CRM system. * Participates in disseminating standard product knowledge through 1-on-1 meetings with manager and team meetings. Qualifications: * BS/BA in related discipline or equivalent combination of education and at least 2 years of technical consumer helpdesk support (specializing in audio/visual equipment) experience. * Must be familiar with Microsoft Office applications as well as USB and Bluetooth technology * Must demonstrate a thorough understanding of both Apple iOS and Android operating systems and app installation and troubleshooting * Excellent verbal and written communication skills are necessary, in addition to interpersonal skills * Experience working closely with other team members in a virtual environment * The ability to communicate technical information and instructions effectively * Candidates must demonstrate the ability to understand new concepts and apply their current knowledgebase to solve evolving problems * Basic knowledge of fundamental concepts, practices, and procedures related to troubleshooting consumer electronics and mobile operating systems. The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description Customer Service / Receptionist * • Part Time: Mon thru Thurs 5:00 pm - 8:00 pm; Saturday 9:00 am - 6:00 pm, • Required skills and abilities., • Customer Service: Greeting guests with a warm, cheerful attitude., • Phone Management: Operating multi-line systems, answering incoming calls, and directing them properly., • Cashiering: Processing payments, • Data Entry: Performing light data entry., • Multitasking: Juggling phones, guest check-ins, and administrative tasks., • Willing to train the Ideal Candidate that will have an upbeat & empatheric personality, who is reliable, organized, and works well under pressure. Overview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.” Responsibilities: • Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote., • Answer all incoming calls and chat/call requests promptly., • Set confirmed appointments., • Ability to communicate effectively with others, • Time management skills, • Ability to type efficiently to enter accurate information into tracking system Company Profile: Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success. Our Total Compensation Rewards Program includes: BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance BONUSES - Rewards achievement of specific business goals, in eligible positions BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as: • Medical, Dental and Vision Plans, • Vacation Time / Personal Time, • Short and Long Term Disability, • Life Insurance, • 401(k) Retirement Plan with employer match, • Manufacturer Certifications, • Leadership Training Programs, • Vehicle Purchase Discounts, • Wellness Initiatives WxywjgxvJw