Phone chat jobs in Garland, TexasCreate job alerts

Job Title: Service Desk Analyst (Tech Support) Work Mode: Hybrid (1 Day Office, 4 Days Home) Location - Plano, TX Job details: Seeking a professional with a minimum of 12-18 months of Service Desk experience. Ideal applicants have the following qualifications and experience. Possible career progression for right candidates. Qualifications: • Excellent Customer Service/Phone Skills, • Excellent Communication Skills - both written and verbal, • Tier 1 support for Enterprise/IT applications, • Experience of working within ServiceNow, • Understanding of ITIL practices, • Willingness to work in a 24/7 environment. Responsibilities: • To deliver a Tier 1 support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web, and chat., • Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner., • Ensure Customer Service Level Agreements are met or exceeded., • Respond to customer enquiries in a timely and efficient manner., • Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format., • Execute transactions as per prescribed guidelines and timelines., • Ensure customer/user confidentiality and data protection at all times.

Base salary starting at $48,000 annually, plus 5% performance-based monthly bonus incentive. This role is full-time, in-office in Plano, Texas. The Seat Shop is the authority in Factory-Match Replacement Seat Covers and Foam Cushions for full-size trucks and SUVs. In simple terms: we help our clients fix their torn-up seats and enjoy their ride again. Back in 2006, two brothers with a big dream and a little extra cash started this business out of their garage. Almost 20 years later, we’ve grown into a team of over 40, manufacturing and selling our own automotive products that look, fit, and feel just like the factory originals. We’re heading into another exciting year of growth, and we’re looking to expand our Customer Service division with a full-time, in-house Customer Care Specialist at our Plano, Texas headquarters. Why This Role Matters When you join The Seat Shop crew, you’ll become a key part of a small, high-impact team that keeps our retail and wholesale clients happy by providing a smooth buying experience. We serve: • Individual consumers who would rather repair their seats than spend $60–70k on a new truck., • Upholstery shops who rely on our products to save time and serve more clients., • Online retailers who carry our products to expand their inventory. Each group is essential to our success, and this role ensures they get the same outstanding service as the quality of the products we build. Responsibilities • Deliver excellent customer care via phone, email, chat, text, and social media., • Stay sharp on product and vehicle knowledge through our in-house training and tools., • Proactively reach out to clients when orders need clarification, correction, or are experiencing delays to provide solutions., • Ensure the order flow between internal systems stays accurate and complete. Our Culture At The Seat Shop, we value passion, humor, and yes—good hygiene. Additionally, we rely on our five key principles to guide us: • Work hard, be honest, and take care of each other., • Consider every client a friend and treat them accordingly., • Be obsessed with customer service. Be someone who people look forward to doing business with., • Offer only the highest-quality products and services to our clients and accept nothing less from our business partners., • Enjoy what you do! Life is too short to be miserable at work! What We’re Looking For • Strong verbal and written communication skills (comfortable chatting with anyone)., • A natural problem-solver who sees things from the customer’s perspective., • Detail-oriented, organized, and precise (you notice what others miss)., • General familiarity with truck and SUV makes and models (not required, but helpful)., • Basic tech skills (typing, Microsoft Office/Google Drive)., • A friendly, dependable teammate (quirky is fine, creepy is not). What Will Put You at the Top of the List ✅ Automotive parts counter experience – If you’ve worked at a dealership, auto parts store, or similar role, we want to hear from you. Nice to Have, but not Required ✅ Bilingual English/Spanish – If you’re fluent in both languages, that's a valuable skill for our customer care team. Perks & Benefits • Competitive salary, benefits, and insurance package., • Growth opportunities through performance-based bonuses and raises., • Relaxed, casual dress code (t-shirts and jeans/shorts welcome)., • Office dogs (Ranger and Maverick) who will love you unconditionally., • Stocked breakroom with drinks and snacks., • Legendary company parties., • More knowledge about auto upholstery than you ever thought possible. How to Apply If you’re excited to work hard alongside a close-knit team, and the idea of talking truck seats all day sounds like fun, we’d love to hear from you. 👉 Smash that apply button to submit your application, and please consider sending a short message explaining why you’d be a great fit. Seriously, your application will be reviewed by a real human. Don’t forget to mention if you have parts counter experience; that experience will put you at the top of the stack!

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job DescriptionDescription: Overview At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space. As a Technical Support Representative, you will be the first line of support for merchants using Fortis products and services. You’ll handle inbound support requests, troubleshoot issues related to the Fortis Gateway and Ingenico hardware, and ensure merchants receive timely and accurate assistance. This entry-level position is ideal for candidates with strong customer service skills and a desire to grow within the payment processing industry. Essential Duties Fortis Product Support - • Provide technical support for Ingenico hardware including setup, installation, and basic troubleshooting, • Assist merchants with navigation and functionality of the Fortis Gateway, • Process deployment requests and reprogramming for payment terminals, • Troubleshoot basic hardware/software issues and escalate when needed with gateways and payment processing terminals, • Respond to support inquiries via phone, email, chat, and case management systems, • Research and resolve issues using internal documentation and resources, • Use the company Wiki and other internal tools to find and follow documented procedures, • Work closely with internal teams to escalate issues and collaborate on solutions, • Education: High school diploma or equivalent required; relevant coursework or degree preferred, • Experience: 1+ year in customer service or tech support; experience in payments or POS hardware is a plus, • Technical Skills: Basic knowledge of hardware setup/troubleshooting (Ingenico preferred); ability to learn internal tools and platforms, • Communication: Clear verbal and written communication skills; comfortable supporting customers via phone, email, and chat, • Problem-Solving: Strong troubleshooting skills with attention to detail and accurate case documentation, • Teamwork: Collaborative mindset with a willingness to learn and adapt in a fast-paced environment

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer experiences; Enter accurate and complete docum

Customer Service / Remote] - Anywhere in U.DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Generous Pay / Medical-Dental-Vision on day 1 / 401k match / PTO - As a Customer Experience Specialist, you will: provide exceptional customer service to clients via phone, email, and chat; handle inquiries and resolve issues in a timely and professional manner; maintain accurate records and documen

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Up to $58k-yr DOE / Medical-Dental-401(k)-match - As a Customer Support Rep (FT/Work From Home), you will: Provide outstanding customer service through various communication channels such as phone, email, and chat; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accu

Customer Service / Remote] - Anywhere in U.Competitive Pay / Schedule: M-F - Noon 4p (CT) - As a Customer Support Specialist, you will: Provide exceptional customer service and support by answering phone calls, emails, and online chat inquiries; Resolve customer complaints in a timely and professio

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues promptly and accurately; Document and track cus

CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Troublesh

Generous Pay / Rock solid medical, dental, and vision plans / "Best Place to Work" winner - As a Customer Support Representative, you will: Provide exceptional customer support through phone, email, and chat; Respond promptly to customer inquiries and resolve issues in a timely manner; Troubleshoot

Customer Service / Remote] - Anywhere in U.Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

The Personal Banker will be able to effectively and efficiently handle client interactions and exceed client expectations. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels. Nearest Ma

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Advisor at Sharecare, you will: Provide exceptional customer service through phone, email, and chat channels; Handle inquiries, complaints, and escalations with empathy and professionalism; Maintain accurate and detailed

Job DescriptionDescription: We are seeking an energetic individual to join our Patient Liaison team and become a key player in growing Salience Health through assisting patients, referral doctor pipeline management and enhancing brand awareness. As a Patient Liaison, you will play a crucial role in educating our patient population about TMS, our healthcare model, and all the other services we provide for patient care. Patient Liaisons manage incoming and outgoing calls to coordinate care with the proper services. You will become a huge asset to our Patient Advocate, Treatment Coordinator, and Medical Director teams by assisting with patient pipeline management throughout all our locations. Successful candidates must have a strong work ethic, a passion for mental health and the need for improvement in health care, the desire for self-improvement, the continued learning mentality, and the drive to not only meet but exceed monthly goals. Working closely with our Management, Medical Directors, Medical Assistants, and Patient Advocate team, you will have the opportunity for a state-of-the-art patient experience training and the skills to develop your career as a Patient Advocate, Care Navigator or any of the opportunities that may present themselves. This entry-level position is the starting point for a promising career at Salience Health. RESPONSIBILITIES/DUTIES: • Manage incoming patient appointments., • Schedule appropriate patient services and testing while managing outbound calls, • Contact patients who have been referred from outside providers to help educate the referred patient about our model and other services we provide for patient care., • Be present and able to answer any inquiries through our website’s chat tool., • Maintain call volume of 40-50 calls per day with the intent to qualify key leads and create a pipeline for Patient Advocate and Patient Engagement Team., • Track all relevant qualification and lead management activity using Salesforce (including calls, prospect pipeline, account notes, etc.), • Meet or exceed key activity metrics for daily calls, emails, and ancillaries booked., • Collaborate closely with the Patient Advocate, and other clinical teams, to ensure we are providing the best care to our patients and our practices., • Expand knowledge of mental health and help Salience Health become the leading health care provider., • Assist in initiating Care Navigator, or any type there other, consultations for Salience Health and Salience TMS., • Schedule new patients for Salience Health., • Assist patient requests on the Salience Health lines., • Educate and schedule patients who are referred for therapy services, assessments, or any other additional tests the provider’s order., • Check in / Check out patients from there visit or assessments at the time of scheduled appointment., • Full-time employee, • Expected hours of 8:00 am to 5:00 pm, • College Degree or equivalent, • 0-2 years of sales experience, customer service or lead generation, • Knowledge of Salesforce preferred but not required, • Front Desk or Admin experience is preferred but not required, • Self-motivated and highly organized, • Team player yet capable of working independently, • Driven and tenacious with the ability to be professionally persistent and persuasive, • Customer/personal service-oriented sales, • Ability to learn and follow sales methodology to achieve goals, • Personable through verbal and written communication, • Positive can-do attitude, • Excellent probing and active listening skills, • Excellent organizational, analytical, and problem-solving skills, • Ability to conduct extensive cold calls and email campaigns, • Be humble, coachable, great to work with and open to trying new things, • Persistent, persistent, persistent, • Empathy and compassion for mental health improvement., • Environment: Office setting employee, desk or cubicle., • Physical Demands: Ability to be on the phone 70-75% of the day. Occasional help with moving or building light office furniture., • Vision: Good vision, will be working in front of a computer, the ability to dial on the phone multiple times a day.

Our Customer Experience teams support our customers on the front lines and provide support via phone, email, text or chat options to best serve our customers. GEICO is looking for highly motivated Customer Experience Specialists who will help manage the end-to-end claims experience for GEICO's custo

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step as our new Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues.

Job Description ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Make multiple calls, emails, and text in order to set appointments for customers to come in and sell us their vehicle · Preform a walk around on all customers vehicles to ensure information in KBB system is correct · Negotiate with customers in order to complete as many purchases as possible · Ensure all necessary paperwork is complete in order to finalize the purchase · Set KBB appointments and coordinate with Used Car manager · Follow the Ewing Automotive group process and procedures for responding to all incoming internet (email), phone, text, and chat leads · Manage task lists to ensure follow-up process is being executed on a daily basis · Update KBB ICO data for management on google docs on a daily basis · Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings etc) · Follow up on trades from the dealership · Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases · Learning, understanding and adhering to call and email scripts · Active participation in department meetings and training · Working together with a team to reach department and store goals · Meeting with the manager regarding objectives, planned activities, reviews and analysis · Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time. MINIMUM QUALIFICATIONS/SKILLS: · Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) · Customer service-oriented and friendly demeanor · Ability to multitask and tend to several clients at once · Positive attitude and willingness to work as a team · Excellent communication, professionalism, punctuality and attention to detail skills SUPERVISORY RESPONSIBILLITIES: This role has no supervisory responsibilities. WORK ENVIRONMENT: This job operates inside an automotive dealership environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. PHYSICAL DEMANDS: · Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. · Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. · Requires frequent driving and some typing. Required to have visual acuity to operate motor vehicles. · Requires excellent visual acuity and manual dexterity. WHAT WE OFFER: • Medical, Dental, and Vision Insurance, • Group Life Insurance, • Short and Long Term Disability, • 401(k) Retirement Savings Plan, • Flexible Spending Account, • Competitive Pay Plans, • PTO, • Career Path Programs, • Discounts on Vehicle Purchase, Service, and Enterprise Rental Cars

Job Description At Jiffy.com, we're obsessed with delivering an effortless, fast, and delightful experience for our customers. Whether they're small business owners, hobbyists, or crafters bringing their creative visions to life, we make sure every interaction is seamless. Our Customer Experience team plays a critical role in identifying pain points, solving issues, and continuously improving the customer journey. As a Customer Experience Partner, you'll go beyond just advocating for customers—you'll be a problem solver, process optimizer, and data-driven decision-maker. This role is all about identifying friction points, analyzing root causes, and driving meaningful improvements across customer service operations and the broader customer journey. You'll collaborate with cross-functional teams, dive deep into data, and implement process changes that make a measurable impact on customer satisfaction, efficiency, and retention. This hybrid role offers a mix of in-office collaboration and remote flexibility. Work hours will be scheduled anytime between 6:00 AM and 8:00 PM CST, Monday through Saturday. Key Responsibilities: • Be a Customer Advocate & Problem-Solver: Handle inquiries via phone, email, or chat with urgency and precision, ensuring every interaction is customer-first and solution-driven., • Diagnose and Troubleshoot Like a Pro: Use critical thinking and technical insight to identify challenges, uncover root causes, and deploy effective solutions., • Leverage Technology to Drive Automation: Identify repetitive manual tasks and recommend automation strategies to streamline workflows and eliminate inefficiencies., • Think Ahead & Improve the Experience: Spot trends in customer issues and proactively create solutions that enhance the overall support experience, reducing future contacts., • Master Multiple Platforms & Data Tools: Navigate multiple applications (Zendesk, CRM, order management systems) with ease, ensuring accurate documentation and data-driven decision-making. Qualifications: • 4+ years of customer service experience in a fast-paced, high-tech, or automation-driven environment, preferred., • Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience)., • Proven problem-solving skills, with experience in troubleshooting, root cause analysis, and process optimization., • Strong technology acumen, with experience using CRM systems (Zendesk preferred), automation tools, and workflow management platforms., • Ability to pass a pre-employment background screening., • Obsessed with Customer Experience: You go beyond just answering questions—you see every challenge as an opportunity to eliminate pain points, create efficiencies, and improve processes., • Tech-Savvy & Automation-Focused: You think like an innovator—leveraging AI, automation, and workflow optimizations to streamline service and improve speed to resolution., • A Natural Problem-Solver: You analyze, troubleshoot, and resolve complex issues with efficiency and accuracy. You’re resourceful, adaptable, and relentless in finding the best solutions., • Multitasking & Prioritization Expert: You seamlessly manage multiple channels (phone, chat, email) while ensuring no customer is left behind., • Sharp Attention to Detail: You document issues, track resolutions, and anticipate future needs with a data-driven approach., • Agile & Resilient: You thrive in fast-paced, ever-evolving environments and are comfortable with change, shifting priorities, and new technologies. Why Join Jiffy? • Be part of a cutting-edge, automation-driven customer service team, • Work on innovative projects that improve efficiency and eliminate manual processes, • Make a real impact by shaping the future of customer experience, • Hybrid work model with in-office training to set you up for success, • Opportunities to grow within the company, • Generous compensation and employer paid benefits, • Annual wellness and professional development Stipend, • Perks of getting lots of clothing! #LI-EF1

Job DescriptionThe Customer Experience Representative is responsible for daily interactions with ZIPS Car Wash Customers and Members. Daily duties include but are not limited to speaking with customers via phone, chat, or email. Determining the level of complexity of each contact with the goal of achieving the highest initial resolution in an empathetic and supportive manner.ResponsibilitiesThe essential functions include, but are not limited to the following: • Interacts and build rapport with customers via telephone, email, online chat, in a friendly, professional manner to provide support and information on products or services., • Collects and enters orders for new or additional products or services., • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff., • Ensures that appropriate actions are taken to resolve customers’ problems and concerns., • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments., • Ability to follow procedures and processes and prioritize job responsibilities and multi-tasking, • Performs other related duties as assigned.Required SkillsSkills and qualifications that assist in efficiently completing this job include:, • High school diploma or equivalent., • Call/Contact center customer service experience preferred, • Competent computer skills including Microsoft Office products such as Outlook, Excel and Word, • Ability to type 40 words per minute preferred

Job Description About Monet Bank Monet Bank is pioneering the future of banking and money movement — faster, more efficient, and built for the modern financial ecosystem. As a profitable, well-capitalized Texas state-chartered bank and FDIC-insured institution — backed by the full faith and credit of the U.S. Government — Monet combines the strength and stability of traditional banking with forward-thinking financial technology innovation. We recognize inefficiencies in legacy financial and payment systems and are building a strong team to challenge assumptions and pursue smarter, more scalable solutions. Our focus is on modern banking services that help businesses optimize operations, support fintech companies in scaling responsibly, and enable technology platforms to embed seamless financial capabilities. If you are motivated by building secure, intentional, and future-ready banking infrastructure, we invite you to explore opportunities with Monet Bank. Our Client Services Associates play a pivotal role in that mission. As the frontline ambassador for our clients, this role serves as a trusted expert and primary point of contact for some of Monet Bank’s most valued customers, delivering exceptional support across traditional banking products and an expanding suite of digital financial services. This position combines high-touch client service, thoughtful problem-solving, and cross-functional coordination to ensure a seamless customer experience in an increasingly digital-first environment. We are seeking a polished and proactive professional who brings strong client-centric expertise, exceptional communication skills, and the ability to navigate complex service situations with professionalism, empathy, and sound judgment. The ideal candidate thrives in a fast-paced setting, embraces innovation, and is committed to elevating the Monet Bank customer experience. Essential Job Duties & Responsibilities (Include but are not limited to): Client Support & Relationship Management • Serve as the primary point of contact for customers through phone, email, and chat, delivering timely, consultative guidance on retail banking products including CDs, MMAs, high-yield savings, and online account onboarding., • Support customers with digital access issues including authentication challenges, login support, and administrative requests within digital banking channels., • Provide concierge-level guidance through online account opening, funding, and onboarding processes., • Uphold Monet Bank’s elevated service standards, ensuring a seamless, friction-free customer journey across all remote channels., • De-escalate and resolve customer concerns with professionalism, transparency, and urgency., • Investigate and resolve issues related to account servicing, digital banking functionality, and transaction inquiries through cross-functional partnership with Operations and IT., • Maintain precise and comprehensive documentation of customer interactions in the CRM system; ensure timely follow-through on all open items., • Maintain fluency in Monet Bank’s digital banking capabilities, upcoming enhancements, and new product releases., • Play an active role in user-acceptance testing, providing real-time feedback that informs product and process improvements., • 4–6+ years of experience in retail banking, financial services, or a related customer-facing role; experience handling complex client issues strongly preferred., • Demonstrated expertise in retail operations, new account processes, regulatory compliance, and digital banking environments., • Proven ability to operate effectively under pressure while maintaining exceptional accuracy, professionalism, and discretion., • Strong analytical and critical-thinking skills, with the ability to diagnose issues, anticipate customer needs, and recommend solutions., • Exceptional communication and interpersonal skills—both written and verbal—with the ability to build trust and rapport with clients., • Proficiency in Microsoft Word, Excel, and digital banking systems; ability to rapidly learn new technologies and internal platforms., • Medical, dental and vision coverage, • 401K with company match, • 11 paid holidays, • Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis If you are looking to be a part of a winning team and meet the above requirements, we look forward to hearing from you. Monet Bank and their affiliates are Equal Opportunity Employers. Monet Bank and their affiliates do not discriminate against any candidate or employee on the basis of race, national origin, color, genetics, sex, marital status, sexual orientation, gender identity, age, disability, pregnancy, religion or religious affiliation, veteran or service member status, or any other characteristic protected by federal, state or local laws. All applicants have rights under federal employment laws. To view your rights and government notices on the Family Medical Leave Act (FMLA), the Equal Employment Opportunity (EEO) and the Employee Polygraph Projection Act (EPPA), please see the following Department of Labor links: FMLA EEO EPPA Notice to California Residents: Monet Bank and their affiliates may collect personal information about you as part of the job application or employment process. Please see the California Privacy Rights Act Policies at CPRA Policy, CPRA Policy | CLMG Corp, CPRA | CSG Investments CPRA Policy | for details.

Job DescriptionPosition Description: Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and maintaining a positive company image. This position requires strong communication skills and the ability to analyze customer needs effectively. Duties \tProvide outstanding customer service through various channels, including phone, email, and chat. \tHandle inbound and outbound calls with professionalism and courtesy. \tAssist customers with inquiries regarding products, services, and account information. \tAnalyze customer issues to provide effective solutions in a timely manner. \tMaintain accurate records of customer interactions and transactions in our database. \tCollaborate with team members to improve processes and enhance the customer experience. \tUtilize office software and tools to manage communications efficiently. \tAssist with training of team members. \tComplete daily quality assurance. \tBack up Housekeeper as needed. Qualifications \tProven experience in a customer support is preferred. \tStrong phone etiquette and excellent verbal communication skills are essential. \tAbility to analyze customer needs and provide appropriate solutions. \tProficient in using computer systems and office software for documentation and communication purposes. \tMultilingual abilities are a plus, enhancing our capacity to serve diverse customers and team members. \tA positive attitude with a commitment to delivering high-quality service is required. \tStrong organizational skills with the ability to manage multiple tasks effectively. \tSpanish and English (written and spoken)A Plus Requirements: Available Monday Friday, 8:00 a.m. to 5:30 p.m. Drivers license Must love pets! Reliable transportation to drive - mileage reimbursement is provided. Company car available to drive-Must have a valid driver's license to drive company car Benefits: \tFlexible schedule \tHealth insurance \tVision insurance Schedule: \t8 hour shift \tMonday to Friday $16.00 - $17.00 Hourly

Answering phones and text messages in a timely manner.

ARE YOU A NATURAL SALESPERSON? HAVE EXPERIENCE IN TITLE INSURANCE, COMMERCIAL REAL ESTATE, SAAS*?.Are you a driven sales professional with a passion for technology and the real estate industry?.WE NEED A TECHNOLOGY SALES REPRESENTATIVE IN THE DALLAS/FT.WORTH AREA ASAP! (North Dallas).Location: Nort

Three-four days in the field with 1-2 days planning the next week, collecting timecards, following up by way of email, phone or video, and client interaction.

Discounted TV/Internet/Phone Employee product benefits.

Discounted TV/Internet/Phone Employee product benefits.

Discounted TV/Internet/Phone Employee product benefits.

Key Responsibilities • Provide in-person customer service support in a high-traffic lobby environment • Answer and route incoming phone calls with professionalism and accuracy • Process payments and issue receipts in accordance with departmental procedures • Maintain organized front desk ope

Discounted TV/Internet/Phone Employee product benefits.

Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests W

Why join us? Competitive Compensation: $40,000 to $50,000 base salary, DOE Comprehensive Benefits: 100% medical benefits covered for employee Vision and Dental plans available 2 weeks PTO 100% disability coverage paid by firm Collaborative Work Environment: Join a tight-knit team in a well-establish

Job Title: Customer Service Specialist (CSC) 1 Location: Dallas , TX 75246 Duration: 6 Months Job summary: This includes answering phones for public and internal (employee, patient, visitor) customers, documentation and dispatch of work requests. What is expected (essential functions): Proficient in

Job Title : Office Administrative Assistant Location : Dallas, TX Duration : 6+ Months Education : High School Diploma / GED Shift Details : 9:00 AM-5:30 PM General Description: We are hiring 5 Administrative Assistants to support a fast-paced corporate healthcare environment.This is a great opportu

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Mass Markets - JobID: 8083 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems t

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie