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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Job DescriptionPosition is remote, 100% tele-health. All candidates residing in Mountain, Central, and Eastern Time Zones are welcome to apply- but must be able to work Monday-Friday 11:30AM-8PM Pacific Time! and 1 Sat shift a month Who we are: Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team that's creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone. Today's world can be intense and stressful, and it's taking an unprecedented toll on kids, teens, and families. Bend Health Coaching Services are designed specifically to extend more helpful resources to more families who need help managing the ups and downs of everyday life. As the research shows, mental health coaching is an effective way to manage emotions, challenge negative thinking, and reduce stress and anxiety. We are looking for a full-time, Behavioral Care Manager passionate about whole-person, whole-family mental health care to join our clinical team. This position reports to a Behavioral Care Manager Lead. What you'll do: • Review treatment plan/assessments for our coach-led programming via video conferencing, messaging, phone, or email with member families, • Document visits and assessments and complete assigned tasks in the electronic medical record (EMR), • Update the care team regarding any pertinent information with members, • Schedule meetings with other members of the care team as required, • Pilot experimental case management protocols and techniques, • Bachelor's in a psychology related field (unlicensed), • Masters in Social Work preferred, • Tech-savvy and comfortable practicing tele-health via video, • Organized and excited by a dynamic environment, • Warm and engaging clinical style, • Passionate about helping kids and teens achieve goals, • Open to working evening hours The salary range for United States residents is $40,000-$45,000 + Bonus. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Bend Health offers a comprehensive benefits package, incentive and recognition programs, equity, and 401k contribution (all benefits are subject to eligibility requirements). Come join us to expand access to quality mental health care for kids, teens, and families! We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps: • We will only email you from the @bendhealth.com domain, • Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message, • We will not send you a check until you are actively employed At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

Job DescriptionSalary: $21.37 Position Tittle: Medical Records Clerk Department: Medical Reports to: HIM Manager Status: Union Position Summary: Under general supervision and in accordance with established policies and procedures, analyzes and maintains electronic medical charts filing system with accuracy, consistency, and completeness. Reviews and processes request for subpoenas received from outside attorneys, agencies, providers, and schools in compliance with applicable state laws. Performs a variety of clerical duties related to processing of electronic medical records and requests. Assist in the preparation of charts for patients visits, audits, and to file their patients reports. Adhere to Clinica Romeros mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization. Responsibilities: • Upholds Clinica Romeros Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws., • Generate barcodes in EPIC EMR system module to identify patient data and demographic for electronic filing and analyzes electronic charts for accuracy, consistency and completeness., • Usage of OnBase scanning module in order to scan batches of various medical records documents to upload documents through batch to index interphase into OnBase Indexing processing module., • Usage of OnBase Production module for processing with incorporated data fields with attention to detail in the description to index, commit, and batch various types of patient medical records documents and/or reports through OnBase Production mode module to interphase in EPIC EMR files for end-user accessibility of records for continuity of care and services., • Through automatization workflows, maintains EPIC ROI electronic Module for various types of Release of Information requests and Identifying the requestor as Third Party, Patient, relation, and/or Provider request by verifying demographics. Fills in data with hard stops to complete module., • Determines Medical Records Billing flow as Do Not Bill, Pre-Pay, and/or Post-Pay. Enters all aspects and information of the billing and release address within the ROI module., • Identifies the Release type and purpose of the request within the ROI module. Scans the authorization type documents and/or request by identifying the authorization type, the description, and expiration within the ROI module., • Filters and identifies the request date range and type of information requested and produces a query with in the ROI module. Keep track of comments, dates of requests, Date Need by, priority, and assignment of HIM/Medical Records Clerk in the data fields within the EPIC ROI Production Module system., • Filters and generates outputs of EMR reports in order to fulfill to fulfill the requests based on the requestors instructions. Completes the status of the Release through EPIC ROI module for tracking purposes., • Maintains assigned ROI Releases for tracking purposes of all requests, ensuring the ROI functions for HIPAA is completed., • Generates and electronically save Medical Records Invoices through incorporated EPIC Letters Modules ensuring the correct information and patient is extracted from the patients demographic electronic medical record file., • Tracks the collection & processes any applicable fees for providing Release of Information and comply with Subpoena and/or other applicable requests in a timely matter., • Converts invoices and/or other pertinent documents into pdf files for email, efax, upload purposes through various requestor and internal platforms. Forward Payments received to accounting department and tracks updates in EPIC ROI module., • Filing of documents into electronic medical charts and screening/triage forms., • Notifies appropriate personnel by EPIC in-basket messaging system, EPIC secure chat, eFax (Electronic Fax) through email module, email, mail, fax, phone, or via electronic communication platforms such as WELL App, courier, and/or other forms of communication of information or items required in order to complete the records and requests., • Prepares and retrieves electronic documents through HIE (Health Information Exchange) platform LANES through assigned LANES account, Upload and communicates and updates patients on status of their request through WELL App platform messaging system by ensuring correct patient demographics has been accessed by verifying through EPIC EMR system., • Complies with Medical Records requests from clinic services and various external and internal audits and/or requestors (DHS, MHLA, HCLA, MedPoint, Preferred IPA and/or other requestors)., • Scan, index, and commit various hard copy documents into electronic medical records system and other reports (x-rays, ultrasounds, copies of outside medical records) into patients electronic chart., • Fulfills internal electronic chart requests as requested by medical, billing and administration personnel., • Orders medical records, obtains missing authorizations & verifies that appropriate information is in the record and provides ROI forms for request of medical records., • Determines urgency of requests and appropriate procedure to facilitate requests and fulfills request by coordinating pick-up and delivery methods such as through eFax (Electronic Fax) through email module, email, mail, fax, phone, or via electronic communication platforms such as WELL App, courier and/or other methods of communication., • Collects & processes any applicable fees for providing Release of Information and comply with Subpoena and/or other applicable requests in a timely matter., • Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public. Assures timeliness of services rendered to patients and looks after their comfort while on premises., • Flags deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, email and/or through other channels of communication in order to obtain review and electronic signatures for review and completion of electronic patient records for various requests, audits, reports, encounters, and/or forms., • May perform other duties as assigned by supervisor. Qualifications/Requirements: • High school Diploma required., • Healthcare experience required., • EMR experience. EPIC with Onbase experience preferable., • Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook, • Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized., • Customer service skills: communication, empathy, patience, and technical knowledge, • Work in team-oriented environment, and work well under deadlines., • Previous experience in a community clinic setting, • Bi-lingual English and Spanish., • Ability to handle multiple tasks and work in a busy environment., • Ability to work at multiple clinic sites., • Knowledge of office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms.

Job Description:\n\nWho is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: 80% travel required. Expect to be on the road 3-4 days per week performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast region. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $60,000 - $90,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $60K - $90K

Job Description ASSISTANT DIRECTOR OF THE LIBRARY DEPT: LIBRARY ADMINISTRATION FT/PT/TEMP: FULL TIME EXEMPT STATUS: EXEMPT REPORTS TO: DIRECTOR OF THE LIBRARY Brief Description: The Assistant Director of the Library works to ensure the proper functioning of the David Allan Hubbard Library and assists the Director of the Library. The Assistant Director is a member of the library’s administration team that also includes the Head of Cataloging and Archivist. The Assistant Director oversees the library’s public services, including circulation staff and reference librarians. They also serve as Reference Librarians, assisting students, faculty, and classes in information literacy and effectively utilizing research resources. Public Services Management * Provides visioning and oversight of the library’s reference and information literacy services * Oversee and evaluate the delivery of reference services, including in-person, phone, chat, and email assistance. * Manages all front desk and circulation responsibilities carried out by library staff * Supervise and coordinate all library staff with public service responsibilities * Supervise the day-to-day operations of the circulation desk * Update and maintain public services policy and standard operating procedures * Provide assistance to patrons who require assistance from reference librarians and interlibrary loan services * Collaborate with faculty to develop and deliver information literacy instruction, including course-integrated sessions and workshops. * Other duties as assigned General Library Management * Oversee library staff to ensure the smooth day to day operation of the library * Represent the library in various campus wide meetings * Contribute to the library’s strategic planning, aligning reference services with academic programs and institutional goals. * Approve timecards, sick time, and vacation schedules for appropriate Library personnel * Coordinate the annual and regular performance appraisal process for direct reporting library staff * Responsible for library building management in collaboration with Director of Library and relevant Fuller departments Work Environment: A Master’s of Library and Information Science (MLIS) or Master’s of Library Science (MLS) degree required * A second Master’s Degree in theology or psychology is preferred * Fluency in English is required * Second language fluency in Korean or Spanish preferred * 2+ years of managing teams in a library context is required, 4+ years preferred * Experience working in an academic, research, or special library with leadership or managerial responsibilities preferred * Demonstrated success in working with diverse populations and commitment to public service required * Excellent computer and library technology skills are required * Familiarity of instructional video creating and editing required * Experience using Slack and Google Workspace is preferred * Ability to create and organize data and information systems is required * The ability to communicate professionally on the in person and in written form is required * A commitment to confidentiality in line with the library profession is expected Additional Remarks: * Must be willing to abide by Fuller’s Community Standards Pay Scale • Salary the seminary expects to pay: $68,000 - $70,000 annually Fuller Theological Seminary is an Equal Employment Opportunity/Affirmative Action employer. To the extent required by law, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. As a religious institution, Fuller Theological Seminary is permitted and reserves the right to prefer employees or prospective employees for certain positions on the basis of religion.

Job Description We are looking for a Senior Windows Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems. Responsibilities • Research and identify solutions to software and hardware issues, • Diagnose and troubleshoot technical issues, including account setup and network configuration, • Ask customers targeted questions to quickly understand the root of the problem, • Track computer system issues through to resolution, within agreed time limits, • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers), • Provide prompt and accurate feedback to customers, • Refer to the internal database or external resources to provide accurate tech solutions, • Ensure all issues are properly logged, • Prioritize and manage several open issues at one time, • Follow up with clients to ensure their IT systems are fully functional after troubleshooting, • Prepare accurate and timely reports, • Document technical knowledge in the form of notes and manuals, • Maintain jovial relationships with clients Requirements • Hands on experience on Windows Server (2008/2012/2016) Administration., • Understanding of Active Directory, DNS, DHCP., • Windows Disk Management (diskpart, partition concepts)., • Patching lifecycle understanding & patching experience, providing end to end support to patching activity., • EOL upgrade understanding., • Build new virtual servers as part of migrating 2008 servers to 2016 servers., • Experience on Client ESXi, and VSphere 5.x & 6.x and above environments with vCenter Management, Consolidated Backup, DRS, HA, vMotion, svMotion and FT., • Client Administration experience including cloning, disk expansion, basic troubleshooting, virtual appliances., • Experience on guest OS installation, setting up of VM priorities, Cloning, Snapshots, • Experience with Microsoft clustering in a Client environment., • Troubleshooting skills both with hardware and software in windows environment., • Knowledge on RAID Configurations., • Backup and restore concepts, troubleshoot if any issues arise during backup failure., • ITIL concepts - Knowledge of change management process and experience planning and executing scheduled changes.

Job DescriptionWhere A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands. We're Looking For A: Director, AI Brand Visibility to lead how our brands are represented across AI-generated content, search experiences, and chat interfaces. The ideal candidate is part search strategist, part content architect, and part AI monitor—with a sharp eye for protecting and promoting brand reputation in emerging LLM-driven environments. Location: Woodland Hills, CA (Hybrid) What You'll Be Doing: • Shape Brand Visibility in AI Interfaces: Audit and monitor how our brands appear in AI Overviews, ChatGPT, Perplexity, and other generative tools—across 100+ branded and 200+ non-branded terms., • Reinforce the Right Narrative: Create and publish rebuttal articles, evergreen documentation, and narrative "source-of-truth" content designed to steer LLMs toward brand-aligned answers., • Build Our AI Presence: Deploy structured data, entity definitions, and citations across key brand websites and high-authority web repositories (archive.org, OSF, etc.) to boost AI-friendly visibility., • Launch Internal Influence Tools: Help design and manage custom GPT/Claude bots trained on brand-safe content, and contribute to internal prompt playbooks and narrative alignment guides., • 7-10+ years in SEO, content strategy, AI tools, and/or digital PR and reputation management, • Deep knowledge of search visibility, schema markup, and entity-based optimization, • Experience working with AI/LLM platforms like ChatGPT, Claude, Perplexity, or Google's SGE—especially to monitor or influence branded content, • Proven ability to write or commission rebuttal and technical content that performs well in AI and search contexts, • Familiarity with structured data formats (e.g., JSON-LD), and publishing in high-authority public archives, • Strong collaboration and communication skills—you'll work across SEO, PR, Legal, and Engineering, • Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans., • Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date., • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career., • 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being., • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more., • Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career., • Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development., • Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs., • Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded., • Reimbursements for a portion of personal cell phone and internet usage for eligible employees., • For those coming into our Woodland Hills, CA office, you'll find a fully stocked kitchen and a free on-site gym. The base salary range is $152,000-$200,000, plus annual & monthly KPI bonus potential. The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A Note to Recruiting Agencies: At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won't pay any fees for placements. Thank you for your understanding. Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, () or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will never send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at to verify its validity. Click here to learn more about general internet safety and our hiring practices. Click here to view our Privacy Notice to Job Applicants.

Job DescriptionAbout Us Vast.ai's cloud powers AI projects and businesses all over the world. We are democratizing and decentralizing AI computing—reshaping our future for the benefit of humanity. Our mission is to organize, optimize, and orient the world's computation. We value elegance, ownership, integrity, and continuous learning. You'll have the opportunity to dive into state-of-the-art AI systems while collaborating with a globally distributed team. We encourage and support growth into specialized or leadership tracks as our startup continues to scale. About the Role We're looking for a Technical Support Engineer to provide critical assistance to our clients and hosts. You'll be the first line of defense for customers running AI workloads, diagnosing infrastructure issues, and driving product improvements. This is a full time, salaried, onsite position that requires daily coverage to ensure our customers receive timely and effective support. The support that you provide will often be highly technical in nature and will require SysOps expertise. • Provide technical support to customers and hosts via email, chat, and phone, • Troubleshoot and resolve issues related to our GPU rental platform, • Maintain and update support documentationYou Are, • A self-starter comfortable working in a fast-paced, dynamic environment, • Adaptable and willing to work flexible hours, including weekends, • Detail-oriented with strong organizational skills, • Linux sysadmin or DevOps experience, • Proficiency with Docker and GPU drivers (NVIDIA CUDA), • Hands-on with AI frameworks (TensorFlow, PyTorch), • Strong English written/verbal communicationNice-to-haves, • Familiarity with VMs, • Prior experience in cloud-native support roles Benefits • Comprehensive health, dental, vision, and life insurance, • 401(k) with company match, • Meaningful early-stage equity, • Onsite meals, snacks, and close collaboration with founders/tech leaders, • Ambitious, fast-paced startup culture where initiative is rewarded

Job Description Position Title: Clerk I Department: Call Center Reports To: Supervisor of Call Center & Office Management POSITION SUMMARY As a front-line Call Center Operator, you will be responsible for successfully managing incoming calls and properly routing them to the next level of care. responding to e-mail and chat inquiries, general clerical work, and maintaining reception by politely greeting and assisting walk-in patients and guests. We offer a competitive benefits package: • Medical Insurance, • Dental Insurance, • Vision Care Plan, • Life Insurance, • Paid Holidays (12), • Paid Vacation Time, • Sick Time, • 401(k) Retirement Plan, • Competitive wages, • Stability and career advancement Up to 40 hours per week. CATEGORIES OF DUTIES • Receive and handle large amount of incoming calls, • Follow communication “scripts” when handling different topics, • Ability to multi-task, set priorities and manage time effectively, • Gather and enter patient information into our database None EDUCATION/EXPERIENCE • Strong phone and verbal communication skills along with active listening, • Customer focus and adaptability to different personality types, • Ability to multi-task, set priorities and manage time effectively, • Previous experience in a customer support role Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

Customer Service Representative – Seasonal Temp About Us: Join a globally recognized athleisure brand committed to wellness, style, and delivering exceptional customer experiences. We are seeking motivated Customer Service Representatives (CSRs) to join our dynamic customer care team this fall. The Role: As a Customer Service Representative, you will ensure every customer receives an excellent experience. Your focus will be on resolving order-related issues efficiently and accurately while contributing to the overall success of the CS Operations Team. Responsibilities: • Respond to customer inquiries via email, phone, live chat, and social media when needed, • Place replacement orders for customers as needed, • Issue store credits and refunds, • Collaborate with the warehouse to resolve address discrepancies and ensure smooth delivery, • Investigate problematic returns and lost parcels with carriers, • Provide customers with detailed product information, including sizing, materials, and care instructions, • Commit to achieving productivity and quality targets, • Provide personalized, memorable experiences to every customer, • Report trends or escalated issues to management Key Skills & Experience: • Proven background in customer care or customer service, • Excellent verbal and written communication skills, • Strong attention to detail, • Problem-solving mindset with the ability to work independently, • Team player with empathy and customer-focused mindset, • Outgoing personality and ability to build rapport quickly, • Basic selling skills a plus, • Passion for fashion and wellness, • Experience with Excel and data entry, • Experience with Zendesk, Gladly, Loop Returns, Global E, Shopify, Kustomer, or NetSuite is preferred, • Availability to work weekends, holidays, and/or rotating shifts Schedule & Headcount: We have open temporary positions across the following shifts: • 6:00 AM – 2:30 PM, • 7:00 AM – 3:30 PM, • 8:00 AM – 4:30 PM, • 10:00 AM – 6:30 PM, • MUST BE ABLE TO WORK WEEKENDS Start Date/Duration: Group 1: October 6th-Jan 15th Group 2: October 20th-Jan 31st Rate: $20/per hour (non-negotiable) Location: Candidates must be local to Los Angeles, CA 90040; out-of-state applicants will not be considered. While this role is fully remote, you will be required to pick up and drop off equipment at their HQ and complete training on-site.

Job Description Invoicing exp bilingual Customer Service Representative (CSR) – Job Description Position Overview The Customer Service Representative (CSR) acts as the primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering high-quality service. Key Responsibilities • Respond to customer inquiries via phone, email, or chat promptly and professionally., • Provide information about products, services, and policies., • Resolve customer complaints and issues, escalating when necessary., • Process orders, returns, and account updates accurately., • Maintain detailed records of customer interactions and transactions., • Collaborate with internal teams to resolve complex issues., • Follow company policies, procedures, and quality standards., • Meet or exceed customer service performance metrics and goals., • Identify opportunities to upsell or cross-sell products/services when appropriate. Qualifications • High school diploma or GED required; Associate’s degree preferred., • 1–2 years of customer service experience preferred., • Strong communication, active listening, and interpersonal skills., • Ability to multitask, prioritize, and manage time effectively., • Proficiency in Microsoft Office and customer service software/CRM systems., • Patience, empathy, and professionalism in handling customer concerns. Preferred Skills • Bilingual (English/Spanish) is a plus., • Experience in call centers, retail, or office customer service., • Familiarity with order processing and billing systems." Job Posted by ApplicantPro

Job DescriptionDescription: Position Overview: The Customer Care Senior will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to have an in depth understanding of payors, products and processes, while provide exceptional customer service. Additionally, the Customer Care Senior will have a proven ability to competently handle a high volume of complex orders and calls, providing effective solutions. The Customer Care Senior will need to have the ability to multi-task, be detail oriented, well-organized, and have strong communication skills, both internally and externally. Essential Job Functions: • Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers, • Answer high volume of incoming telephone calls from referral sources and customers, • Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company, • Verify insurance eligibility and coverage, • Provide exceptional customer service while speaking on the phone, • Complete member intake, create and schedule orders accurately based on established quality assurance standards, • Ensure data is entered accurately and in a time-sensitive manner, • Perform duties in all functional areas of the Customer Care department with a high level of knowledge and expertise, • Manage complex orders for all product lines and payors, • Nurture relationships with partners and payors by providing exceptional support and ensuring satisfaction, • Assist teammates by providing guidance and support within the department by answering questions, taking complex calls when needed, and guiding the coordinators to appropriate resources, • Inform patients and collect applicable copays, deductibles and balances, • Inform patients about financial obligations and purchase vs. rental options, • Completely document patients’ account with proper notes and account updates, • Follow up on all open tasks in a timely manner, • Maintains working knowledge of current home care products and services offered by SG Homecare and all applicable insurance guidelines regarding eligibility for coverage and reimbursement, • Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity, • Work with patients, insurance companies, payors, and physicians to ensure all documentation is received, • Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership, • Reports to work daily, on time, and ready to work, • Must participate in mandatory on-call and call-back program to respond to emergencies Requirements: Minimum Qualifications: • High school diploma or equivalent required, • Minimum one years experience in a customer service, • At least one year of Call Center or medical / healthcare environment experience preferred, • Excellent listening skills and communicate in an empathetic manner, • Displays problem solving skills with experience in resolving complex situations, • Identifies opportunities for process improvement and raises to leadership, • Able to operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook), • Ability to communicate professionally and tactfully, both orally and in writing., • Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus, • Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer, • Must be available to work evenings, weekends, and holidays if needed

Job DescriptionDescription: Job Title: Customer Service Representative Our company is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities: • Responding promptly to customer inquiries through various channels such as phone, email, and chat., • Acknowledging and resolving customer complaints in a professional and timely manner., • Demonstrating a thorough knowledge of our products and services to answer customer questions accurately., • Processing orders, forms, applications, and requests with a high level of attention to detail., • Keeping accurate records of customer interactions, transactions, comments, and complaints., • Communicating and coordinating with colleagues as necessary to ensure customer satisfaction., • Providing feedback on the efficiency of the customer service process to improve overall performance. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a passion for customer service, we encourage you to submit your application for consideration. Requirements: Requirements: • Excellent communication skills, both written and verbal., • Strong problem-solving skills and ability to think on your feet., • Ability to work well under pressure and handle difficult situations with ease., • Proficient in Microsoft Office and experience with customer service software., • Ability to multitask and prioritize tasks effectively., • High school diploma or equivalent required, college degree preferred., • Previous customer service experience preferred.

Job Description There's plenty of room to grow at Subaru of Glendale! If you have interest in working in a fast-paced, high-reward industry; you've come to the right place. At our dealership, we value our employees as human capital and an essential part of why we're able to provide our customers with the best. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Responsibilities • Answer customer calls and establish follows-up with sales appointments, • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates, • Provide customers with initial product information and direct them to the appropriate dealership resources, • Present initial financing options based on customer needs, • Follow up with leads that are not ready to make an appointment or no-show, • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management, • Utilize CRM tracking system dailyQualifications, • At least one previous role based in customer service experience, • Excellent teammate with collaborative attitude and eagerness to improve, • Prompt and courteous demeanor, • Positive and hardworking personality, • Strong computer skills, • Valid driver’s license

Job Description eSalon is an LA-based beauty brand, creating custom home hair color from scratch for each one of our clients. We've are a 10x winner of Allure's Best Hair Color, and we've custom crafted over 310,000 unique color variations so far. We are hiring a Bilingual Customer Service Representative (English & Spanish) to join us in providing outstanding customer support to our rapidly growing client base. We're looking for compassionate and persuasive individuals who have an exceptional way of connecting with people. That skillful way you are able to connect with customers and turn things around is what we are looking for to reduce client churn, as well as gather client insights about our products, services, and customer satisfaction. This is a remote, full time position and you must have availability to work a consistent schedule, Monday through Friday, 8AM-5PM PST. Hourly rate is $18 / hour with occasional overtime. • Provide customer service via phone, email, and chat in both English and Spanish., • Use consultative sales skills to assess client goals, educate them on the benefits of eSalon, propose a customized eSalon solution, and save clients from discontinuing service., • Retain clients in accordance with company requirements and customer needs., • Meet and exceed individual goals., • Document client interactions accurately., • Communicate ongoing retention activity and progress., • Reply to clients and reviews through Social Media., • Excellent written and oral communication with native level fluency in English and Spanish., • 1+ years customer service or call center experience (preferably with an emphasis on retention sales)., • Experience selling in a solution or service environment with top notch phone presentation skills., • Active experience utilizing CRM systems to document daily calls, meetings, and activity is required., • Must be organized, self-motivated, driven, and have an appetite to succeed., • Consistent track record of retaining a high percentage of clients., • Excellent writing skills., • Stable work history., • Must have a stable internet speed of at least 50MB., • Highly motivated & energetic., • Experience with Zendesk a plus., • Flexible and able to thrive in fast paced, high growth environment., • Must be available Monday - Friday, 8AM-5PM PST., • Must be based in the United States and able to commute into El Segundo, CA Headquarters for occasional trainings and team-building events., • Medical, dental, vision and life insurance plans, • 401K Match, • 15 days of Paid Time Off + 12 company holidays, • Complimentary color services and products, • Authentic work / life balance, • Rewarding culture and supportive team environment, • Fully remote position

Job Description Breakdown Services is the industry leader in our sector providing essential services for Studios and Networks, Casting Directors, Talent Representatives, Actors and Filmmakers. We design and develop software and services to streamline and secure the casting process from the Breakdown to the booking. Over 97% of all professional film, tv, theatre, commercial and voice projects in North America are released and managed via our secure, end-to-end ecosystem. We created the original Breakdown back in 1971 and remain focused on developing innovative solutions for the film, TV and theatre community. Job Description We are seeking a dynamic FULL-TIME Customer Service Representative who enjoys a variety of tasks and responsibilities and is eager to learn new skills. Team members will learn all aspects of the services we provide in order to assist our clients. The right candidate has a passion for customer service and a working knowledge of the film/tv industry. They will contribute creatively and share their perspective for improving customer service and user interface. All team members are currently WORKING REMOTELY until it is safe to return to the office. We are seeking to add team members who are based in the greater Los Angeles area. Please read the FULL DESCRIPTION before applying. RESPONSIBILITIES • Customer support for Actors, Talent Representatives, Casting Directors and Filmmakers, • Email, phone, and chat support, • Liaison with Casting regarding their projects, • Proofread, write and copy edit, • Outreach, seminars and demos: train new users and participate in educational seminars and events, • Provide technical support and instruction on how to navigate our site and services (one-on-one and to larger groups), • Work with our other offices to provide a cohesive customer support experience, • Excellent Customer Service skills with a genuine interest in helping people, • Exceptional grammar, copy editing, and communication skills, • Broad experience with both Windows and MAC OS, • Experience with Word, Google Docs, Slack, • Familiarity with Webex, Chatlio, Freshdesk, Zendesk or similar, • Detail oriented and take great pride in attention to detail, • Professional with customers and co-workers, • Reliable, responsible, conscientious and trustworthy, • Provide accurate, valid and complete information by using the right methods/tools, • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, • Keep records of customer interactions, • Dynamic, creative, enthusiastic and driven, • Experience in and passionate about the film and television industry (Casting, Filmmaker, Writer or similar industry experience), • Work as easily independently as you can with a team, • Self-motivated and able to work productively from your home environment, • Ability to think critically and find solutions to unique challenges, • Ability to handle multiple tasks efficiently and accurately, • Strong phone contact handling skills and active listening, • Work calmly, precisely and efficiently during high stress/busy times, • Positive outlook, approach and attitude, • Excellent people skills and are comfortable with public speaking (in groups and one-on-one) and speaking in front of an online audience, • Enjoy learning new skills, • Adaptable and not intimidated by an ever changing landscape This position is located in Los Angeles, California. YOU MUST RESIDE IN LOS ANGELES TO BE CONSIDERED. PAY: 17.87 USD PER HOUR ONLY APPLICATIONS WITH A COVER LETTER AND A CURRENT RESUME WILL BE CONSIDERED. DO NOT contact the employer directly. Powered by JazzHR v1pw9ATnwj

Job DescriptionCompany Overview: Omar Soudani - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development. Job Description: As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include: • Responding promptly to customer inquiries via phone, email, and live chat., • Providing information about insurance policies, coverage details, and claims processes., • Assisting clients with policy changes, updates, and renewals., • Investigating and resolving customer issues or concerns with empathy and professionalism., • Collaborating with other departments to ensure comprehensive customer support., • Maintaining accurate and up-to-date customer records.Qualifications:, • Exceptional communication and interpersonal skills., • Previous experience in customer service, preferably in the insurance industry., • Detail-oriented with strong problem-solving abilities., • Ability to handle challenging situations with empathy and professionalism., • Familiarity with insurance products and policies is a plus., • Proficient in computer applications and customer relationship management (CRM) software.Requirements:, • High school diploma or equivalent; college degree is a plus., • Knowledge of insurance regulations and industry practices (training will be provided)., • Ability to adapt to a fast-paced work environment., • Strong organizational and time-management skills., • Willingness to participate in ongoing training and professional development.Benefits: We offer a competitive compensation package, including a base salary and opportunities for performance-based incentives. Our comprehensive benefits package includes health insurance, retirement plans, and opportunities for career advancement within the organization. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! Omar Soudani State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. We are currently looking for a Customer Experience Representative to join our growing team! In this key role you will be the primary interface between the clients and the laboratory for daily phone interactions and routine daily client requests. This role is responsible for all client services work necessary to support the field sales team and lab, sample submissions, and related duties. This position will route requests to the appropriate expert: Supervisor, Associate Director, Director of Laboratory Technical Services, Technical Supervisor, Lab Manager, as well as other subject matter experts to assist clients, managing follow-up to ensure responses are received by the customer in a timely manner. ESSENTIAL RESPONSIBILITIES: • Works directly with clients, technical teams, and sales to ensure the optimum customer experience., • Provides proactive customer service to include contacting customers via phone, email, video chat and other means to communicate relevant information and updates about their testing., • Monitors testing report due dates, follows up with lab managers on delayed due dates and proactively informs the customer of any delays prior to the initially anticipated due date., • Ensures all customer inquiries, by all points of communication, are handled in a timely and efficient manner. Ensures that all client issues are resolved., • Keeps a pulse on client interactions and proactively communicates escalating issues to the Laboratory Director and Sales., • Supports data entry into Salesforce., • Utilizes Salesforce to enter customer correspondence and obtain client identifiers for use in LIMS contracts. Ensure all complaints are followed up and closed., • Routes customer requests and complaints to the appropriate team members and follows-up to ensure a timely closure of each case., • Carries out client requests per instructions and keeps appropriate records., • Collaborates with sales on current and new business opportunities., • Assists management and sales in client relations, client communications, client literature dispersal (to include special presentations, letters, mail outs, memos, overnight shipping, and packets), special arrangements or administrative projects and standard operating procedures., • Awareness of processes, procedures, and techniques in accordance with the Certified Group’s Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures as they relate to the administrative functions of the laboratory., • Bachelor’s degree in business or science. Studies in marketing, communications, microbiology, chemistry, food, pharmacology, or cosmetic sciences are a plus., • One or more years of experience in customer relations to include clerical assistance, customer service, MS Office software usage, and Salesforce usage preferred., • Applied business experience with food, cosmetic, nutraceuticals, or CPG related companies desired., • Laboratory and scientific experience are a plus., • Equivalent combination of education and experience acceptable., • Ability to read and comprehend instructions, correspondence, and memos and convert them into action., • Must have effective verbal and written communication skills, strong problem-solving and decision-making skills., • Commitment to detailed, accurate, and timely results., • Ability to multi-task, plan, and organize., • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Basic knowledge of Excel and Salesforce (CRM) is essential., • Some schedule flexibility will be required as work load my vary from week to week., • Must be able to work constructively with others in a traditional office environment., • Comfort with prolonged sitting and viewing of computer screens., • Ability to work effectively under stress with interruptions and deadlines., • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Employee discounts We are looking for a Customer Support Specialist who is passionate about delivering exceptional customer experiences while actively contributing to the ongoing improvement of our processes. In this role, you wont just follow proceduresyoull help shape them. As a key liaison between our departments, youll play a vital role in ensuring customer satisfaction through phone, email, and live chat support while keeping our operations running smoothly. There are no boring days here! We are constantly finding new ways to improve, and we want someone who is eager to grow with us. If you thrive in a fast-paced environment, love problem-solving, and enjoy collaborating to make things better every day, this is the perfect opportunity for you. Key Responsibilities • Customer Interaction: Communicate professionally and efficiently with customers via phone, email, and live chat., • Order Management: Accurately enter, update, and track orders to ensure timely and error-free fulfillment., • Problem-Solving & Issue Resolution: Take ownership of customer issues and work proactively with internal teams to find the best solutions., • Process Improvement: Identify opportunities to enhance workflows, reduce inefficiencies, and help build better systems as we grow., • Collaboration & Communication: Act as the bridge between departments (warehouse, sales, operations) to streamline processes and improve customer experience., • Live Chat & Real-Time Support: Provide quick and effective responses via live chat to assist customers in making informed decisions., • Data Entry & Accuracy: Maintain up-to-date and accurate customer information across multiple platforms., • A growth-oriented mindsetyou love learning, adapting, and contributing to process improvements., • Strong communication skills with a customer-first approach., • Comfort with technology and software, including order management and support systems (training provided)., • Excellent attention to detail and the ability to stay organized in a fast-paced environment., • A problem-solver who takes initiative rather than waiting for directions., • Experience in customer support, data entry, or administrative roles is a plus.Why Join Us?, • Competitive Pay: $21/hour + overtime opportunities., • No Boring Days: Every day is an opportunity to improve and grow with a company that values innovation., • Team-Oriented Culture: Work with a supportive, fast-moving team that values your input., • Growth Opportunities: We are expanding, and we want you to grow with us., • Direct Impact: Your ideas and contributions will directly shape how we evolve.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description About the Role We are looking for a highly organized and proactive Customer Service Manager to oversee our customer support operations and ensure an exceptional experience for our customers. The ideal candidate will lead a customer service team, streamline support processes, and handle escalations while maintaining high standards of service. Key Responsibilities • Manage and oversee the daily operations of the customer service team., • Train, mentor, and motivate customer service representatives to achieve performance goals., • Monitor and analyze customer inquiries across multiple platforms (email, chat, phone, and e-commerce platforms)., • Handle escalated customer issues and ensure timely resolutions., • Develop and implement policies, procedures, and best practices for improved customer satisfaction., • Work closely with other departments (sales, operations, finance, logistics) to resolve issues and streamline communication., • Track and report customer service metrics, providing insights to improve overall performance., • Proven experience as a Customer Service Manager, Team Lead, or similar role., • Strong leadership and team management skills., • Excellent communication, conflict resolution, and problem-solving abilities., • Proficiency with HubSpot, Sellercloud, ShipStation, Flexport, BigCommerce, and Excel., • Experience managing customer service in an e-commerce environment., • Ability to multitask, prioritize, and manage time effectively. Powered by JazzHR 0OY1A4C1Ns

Job Description Customer Service Representative About the Role We’re looking for detail-oriented Customer Service Representatives to support Task Buddie’s growing client base. In this role, you’ll be the first point of contact for our clients, ensuring their questions are answered, issues resolved, and needs fully supported. Your focus will be on building positive relationships and delivering reliable, professional service. What You’ll Do • Respond to client inquiries via phone, email, and chat in a timely manner., • Troubleshoot and resolve client concerns with professionalism and accuracy., • Collaborate with internal teams to escalate and resolve issues quickly., • Track client interactions and feedback to help improve service quality., • Prior customer service experience preferred but not required., • Excellent written and verbal communication skills., • Ability to multitask and prioritize effectively., • Competitive hourly salary based on experience., • Comprehensive benefits package., • Full training and ongoing support to ensure success. cStHEgOmSd

Job Description About The Company goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life. Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores. About You You thrive on connection and genuinely enjoy making people feel seen and valued. You're a creative problem solver who can think on your feet, troubleshoot with ease, and turn challenges into opportunities. Adaptable and resilient, you embrace change with a smile and a can-do attitude. Above all, you're driven by delighting others and leaving a lasting impression that keeps them coming back. About The Role We are seeking a Customer Experience Associate to join our nimble, high-energy team. This hybrid/remote position is perfect for someone who loves creating extraordinary experiences for each and every customer. You'll become fluent in our backend systems, learn the nuances of our multi-brand products, and collaborate across teams to ensure a seamless shopping journey from start to finish. Responsibilities include: • Deliver exceptional customer experiences via email, chat, and phone, representing the goop brand at every touchpoint., • Ensure each customer feels valued, heard, and excited to return., • Assist with orders, returns, subscriptions, price adjustments, and more., • Champion the post-sale experience, ensuring timely resolution and a smooth journey., • Partner with our tech team to troubleshoot issues, test solutions, and improve the customer experience., • Bachelor's degree or equivalent experience., • 1–3 years delivering outstanding customer service in B2C environments (eCommerce, luxury, or beauty a plus)., • Comfortable navigating multiple backend systems (Shopify, Whiplash, NetSuite experience a plus)., • Excellent written and verbal communication with a friendly, approachable demeanor., • Detail-oriented, organized, and a team player who pitches in wherever needed., • Empathetic and naturally inclined to problem-solving., • Self-starter who embraces change and thrives in a fast-paced environment., • Compensation: $23-25/hour. This is a temporary, full-time, non-exempt position. The expected duration of this position is 9/1/2025-1/15/2025. Please note that this range represents the low and high end of the anticipated base rate range for the Los Angeles, CA-based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state, and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Opportunity for advancement, • Paid time off, • Competitive salary, • Flexible schedule, • Health insurance Key Responsibilities: • Customer Support:, • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Provide detailed information about insurance policies, coverage options, and claims processes., • Assist customers with policy changes, renewals, and cancellations., • Problem Resolution:, • Address and resolve customer complaints and issues promptly and effectively., • Escalate complex issues to the appropriate department or supervisor when necessary., • Follow up with customers to ensure their issues are resolved to their satisfaction., • Policy Management:, • Review and process policy applications, endorsements, and renewals., • Ensure all customer information is accurate and up-to-date in the system., • Assist customers in understanding their billing statements and payment options., • Sales Support:, • Identify opportunities to upsell additional coverage or products that meet customers needs., • Collaborate with the sales team to provide leads and support sales initiatives., • Documentation and Reporting:, • Maintain detailed and accurate records of customer interactions and transactions., • Prepare and submit regular reports on customer service activities and performance metrics.Qualifications:, • Education:, • High school diploma or equivalent required., • Must obtain P&C Insurance license in CA, • Experience:, • Previous experience in customer service, preferably within the insurance industry., • Knowledge of insurance products, policies, and regulations is a plus., • Skills:, • Excellent verbal and written communication skills., • Strong problem-solving and critical-thinking abilities., • Proficiency in using customer service software and Microsoft Office Suite., • Ability to manage multiple tasks and prioritize effectively., • Personal Attributes:, • Friendly, patient, and empathetic demeanor., • Strong attention to detail and organizational skills., • Ability to work independently and as part of a team., • Must pass a background check

Job DescriptionDescription: Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls. Essential Job Functions: • Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers, • Answer high volume of incoming telephone calls from referral sources and customers, • Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company, • Verify insurance eligibility and coverage, • Provide exceptional customer service while speaking on the phone, • Complete member intake, create and schedule orders accurately based on established quality assurance standards, • Ensure data is entered accurately and in a time-sensitive manner, • Inform patients of applicable copays, financial obligations, purchase vs rental options, • Completely document patients’ account with proper notes and account updates, • Follow up on all open tasks in a timely manner, • Maintains working knowledge of current home care products and services offered by SG Homecare and all applicable insurance guidelines regarding eligibility for coverage and reimbursement, • Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity, • Work with patients, insurance companies, payors, and physicians to ensure all documentation is received, • Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership, • Reports to work daily, on time, and ready to work, • High school diploma or equivalent required, • Minimum two years experience in a customer service, • At least one year of Call Center or medical / healthcare environment experience, • Excellent listening skills and communicate in an empathetic manner, • Able to operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook), • Ability to communicate professionally and tactfully, both orally and in writing., • Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus, • Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer, • Must be available to work evenings, weekends, and holidays if needed

Job Description PIRATE STUDIOS Pirate Studios is the world's leading provider of rehearsal and music facilities for artists, with studios in the UK, Germany and the USA with exciting plans to expand globally. This is a rare opportunity to be part of a global team that is building something extraordinary. Music and tech are central to our mission of empowering artists and creators to succeed. Artist Support Associate As an Artist Support Associate, you'll be the lifeline for artists creating in our studios during late hours. From helping troubleshoot tech issues to responding to emergencies, you’ll ensure smooth, safe, and inspiring experiences for all Pirate artists. This role is fully remote, handling support tickets and managing urgent, after-hours queries with efficiency and care. You’ll also play a key part in maintaining studio operations during your shift, escalating complex issues when needed, and upholding our mission to provide safe, inclusive creative spaces. We're hiring for the shift pattern: • Deliver fast, accurate support via chat, email, and phone, • Resolve live session issues, equipment concerns, and user errors, • Handle GDPR deletion requests and review responses during downtime, • Act as the after-hours operations lead: monitor safety, escalate emergencies, and make time-sensitive decisions, • Champion our tone of voice and artist-first approach Someone who is: • Experienced in high-volume customer support, • Confident using music studio gear — DJ decks, production setups, rehearsal kit, • Comfortable working independently and making decisions under pressure, • Calm, clear, and empathetic in communication, • Fast with tools like Zendesk, Intercom/Freshchat, Slack — and an even faster typist, • A natural problem-solver who thrives in a fast-paced, time-sensitive environment We are offering an hourly rate of $17.81 of for this role. Alongside that we offer: • Free studio hours, • 33 days annual leave, increasing to 36 days with length of service inclusive of bank holidays (pro-rated for part time), • 2 Duvet days – to press the pause button and reset mentally, no questions asked., • 4 weeks of fully paid sick leave Please note: Although this is a remote role- we will only be hiring in LA OR NEW YORK only. The position is a non-exempt at-will position and subject to US employment verification.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Signing bonus Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: • Engaging with customers through various channels, including phone, email, and chat., • Providing friendly and efficient assistance with policy inquiries, updates, and claims., • Utilizing digital tools and platforms to connect with a younger demographic., • Collaborating with a dynamic team to ensure timely and effective issue resolution., • Proactively identifying opportunities to enhance customer satisfaction.Qualifications:, • Excellent communication skills, both written and verbal., • Tech-savvy with a familiarity with digital communication tools., • Customer-oriented mindset with a strong desire to exceed expectations., • Ability to adapt to a fast-paced, evolving work environment., • Previous customer service experience is a plus, but not required.Requirements:, • High school diploma or equivalent; college degree is a plus., • A positive and proactive attitude towards learning and growth., • Familiarity with social media platforms and digital communication tools., • Ability to work in a collaborative team setting. Julie Montenegro - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description Customer Experience Assistant, Sales - West Hollywood, CA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Beverly Hills, CA location after training in our West Hollywood, CA location. Candidates must be at least 21 years of age. The targeted budget for this position is $22 /hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry., • Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations., • Provide warm, personalized service by incorporating curated details and interactive moments that make each appointment meaningful and memorable., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #IND111 More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description The Customer Account Specialist supports our publisher and academic customer base. Through the use of email, phone and chat, you will utilize strong communication and superior problem-solving skills to quickly and accurately respond to a wide variety of client inquiries from global information professionals & users of CCC’s rights and content delivery services. The ideal candidate will possess a passion for writing, an excellent command of the English language, and the ability to distill complex information into clear, concise responses. A successful Customer Account Specialist is curious, self-motivated, thrives in a learning environment and is driven to satisfy customers. This is a remote position, and the working hours are 10am - 7pm CT / 9am - 6pm MT / 8am - 5pm PT What you will be doing: • Ensure quality handling and resolution of calls and emails while meeting established business and productivity objectives, • Craft well-written, easily understandable responses to complex client inquiries with precision and clarity, showcasing superior writing skills, • Use your knowledge of software and systems to assist our customers with technical issues, • Extract and synthesize pertinent details from customer communications, discarding extraneous information, • Through empathy, compassion, and understanding deliver exceptional customer service at all times. Provide solutions to better serve the customer and improve the customer experience, • Maintain meticulous organization and adhere to established processes, • Collaborate effectively within a team environment, • 1-3 years' experience in a customer-facing role or a bachelor's degree in a field that stresses quality communications and writing skills. Experience in publishing, licensing or SaaS industries a plus, • Exceptional writing skills with a strong command of the English language, • Comfortable and proficient at using and supporting various technology applications simultaneously, • Strong problem-solving skills and aptitude for learning new technologies, • Highly detail-oriented and skilled at expressing complicated concepts using simple, clear language, while also exhibiting composure and politeness, • Experience with Salesforce is a plus Compensation range: $50,000 - $55,000 Other compensation: Performance bonus eligible The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience and other related factors. A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage. When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits. CCC is an Equal Opportunity, Individuals with Disabilities and Protected Veterans Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law. If you need accommodation for any part of the employment process because of disability, please let a member of our HR Department know the nature of your request.

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

Call Center / Remote] - Anywhere in U.Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Trou

Job Description We are seeking tech-savvy, customer-focused individuals to join our Customer Care team as Remote Customer Care Representatives. In this role, you will respond to customer inquiries through email, chat, and phone, delivering professional and timely assistance. This is a remote, full-time position with opportunities for performance-based pay increases and long-term career growth. Responsibilities * Respond to customer inquiries with professionalism and empathy * Resolve issues efficiently to ensure customer satisfaction * Meet productivity targets and service quality standards * Adhere to company policies and procedures * Escalate system or service issues when necessary * Perform other duties as assigned Schedule * 40 hours per week * Must be available for scheduling during operating hours: 5:00 AM – 6:00 PM PT, 7 days a week * Typical shifts may include: 5:00 AM–2:00 PM, 6:00 AM–3:00 PM, 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, 9:00 AM–6:00 PM * Remote training provided Qualifications * Excellent verbal and written communication skills * Ability to type at least 50 words per minute * Tech-savvy and a fast learner * Customer-oriented and able to work well under pressure * Experience with Zendesk is a plus * College degree or equivalent preferred Work-From-Home Requirements * Desktop or laptop (2021 or newer, Mac or PC) with the most recent operating system * Voice-capable headset and webcam (to be reimbursed after hire) * High-speed internet (minimum 100 Mbps) via ethernet or strong Wi-Fi * A dedicated, quiet workspace free from distractions Company DescriptionExpress Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring OrdinanceExpress Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.\r\n\r\nWe will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

K per year / Benefits - As a Customer Support Specialist at Mercury, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues with products or servi

Competitive pay / Healthcare benefits / 401k match - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, troubleshooting any issues and providing timely and effective solutions; Maintain accurate records of custom

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov

Up to $22 per hour / Medical & dental / 401k match / PTO - As a Podcast Customer Support Specialist at Supporting Cast, you will: Provide exceptional customer service to listeners via phone, email, and live chat; Troubleshoot and resolve technical issues in a timely and efficient manner; Identify, t

Competitive pay - As a Customer Service Rep at Moultrie, you will: Respond to customer inquiries via phone, email, live chat and text in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Provide accurate and helpful information to customers regarding products a

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Trader Interactive, you will: Communicate effectively with customers via phone, email, and chat to resolve inquiries and issues; Provide exceptional service by iden

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Dwolla, you will: Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by resolving inquiries and issues in a timely

Up to $23 per hour / Benefits - As a Customer Support Specialist at Rippling, you will: Provide exceptional customer service to clients through various channels such as phone, email, and live chat; Troubleshoot technical issues and resolve them in a timely and efficient manner; Maintain accurate rec

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Patterson Companies, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and concerns in a timely and professional manner; Manage and maint

Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Utilize company resources and systems to accurately track and document customer interactions and

Competitive pay / Health benefits / 401k match / PTO / Equipment provided - As a Customer Support Specialist at Promoboxx, you will: Respond to inbound customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening to and addressing customer needs; Troubles

K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and complaints in a timely and efficient manner