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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: * Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. * Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. * Maintain required Property & Casualty (P&C) licenses and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed * 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience * Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: * US military experience through military service or a military spouse/domestic partner * Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bilingual Social Media Agent – Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible. What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation’s largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services. Key Role Responsibilities • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs., • Process orders, update customer accounts, and ensure accurate records in internal systems., • Fully remote, work-from-home environment with paid training and ongoing professional development, • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment, • Full time hours. 40-hour work week, • Paid Time Off. Because rest isn’t a reward – it's necessary for your well-being., • Medical, Dental and Vision Insurance. We will help cover the cost of your premium., • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them., • Referral Program. We have one of the most lucrative referral programs around. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications • Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base., • Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat., • Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting., • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service., • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting., • Available for 12 weeks of paid training, with consistent 8-hour shifts., • Available to work full time 8-hour shifts., • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours

This position is the main point of contact between the service center and its outside customers. This role drives company growth while supporting company sales objectives by generating leads, building relationships, and closing deals. The ideal candidate is customer obsessed with an unwavering focus on exceeding customers’ expectations by delivering exceptional customer experiences. Prioritizing the customer’s needs, desires, and creating a uniquely better customer experience is the driving force of a representative’s decision-making processes and activities. A successful representative has a strong sales background and proven track record of meeting and exceeding sales targets. They proactively identify and educate prospective customers while maintaining, supporting, and strengthening existing customer relationships. The day-to-day tasks will all contribute to the overall customer experience, including anything from answering phones, customer onsite visits to overseeing garage-door-related activities, inventory coordination and monitoring market trends. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: • Respond to customer inquiries promptly and accurately via phone, email, chat or in person with pleasant and efficient chat etiquette., • Provide clear and concise information to help customers resolve issues and answer questions., • Manage customer frustrations with empathy and professionalism, working to resolve issues efficiently and effectively., • Develop and maintain relationships with customers outside of the service center environment., • Connect with existing and potential customers via phone and in-person meetings to understand their needs and offer solutions., • Build and maintain strong relationships with new and existing clients., • Address customer inquiries and provide solutions that meet their needs and exceed their expectations., • Follow up with customers to ensure satisfaction and identify opportunities for growth., • Execute sales and marketing strategies as directed by leadership., • Drive revenue growth through new business acquisition and retention of existing accounts within local center market., • Develop and implement strategies to increase market share in garage doors and related products., • Spend the majority of time traveling in-market for customer and prospect meetings, trade shows, and industry events, with the remainder dedicated to office-based planning, follow-up, and internal collaboration., • Serve as the primary point of contact between customers and the service center., • Provide real-time support by writing orders, managing quotes, and handling phone inquiries., • Maintain a strong customer-first attitude by resolving issues quickly and professionally., • Participate in customer journey management to support pipeline progression and relationship development., • Report monthly on sales metrics, customer feedback, and marketing trends., • Gather competitive intelligence and provide strategic input to leadership., • Maintain accurate customer profiles in CRM and ERP systems. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: • Assist in reducing inventory stagnation., • Perform other duties as assigned to support service center operations and sales initiatives. PHYSICAL DEMANDS & WORK ENVIRONMENT: • Prolonged periods sitting, standing, driving, and working on a computer., • Must be able to lift up to fifty pounds at times., • Fast-paced, dynamic office and field environment. COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: • Strong computer proficiency in MS Office (Word, Excel, Outlook, Teams), customer relationship management (CRM) and Salesforce., • Strong written and verbal communication skills, • Troubleshooting and problem-solving abilities., • Strong time management and organizational skills., • Understanding of the sales process and sales performance metrics., • Ability to multitask, stay organized, and manage competing priorities., • Ability to manage multiple customer accounts., • Self-motivated, resourceful, adaptable, and goal driven., • Ability to work with professionalism and integrity., • Team-oriented with a strong work ethic and a positive, proactive attitude., • Active participant in cross-functional teams to understand product improvement opportunities and provide feedback., • Willingness to learn, innovate, and engage with humor and humility. EDUCATION & EXPERIENCE: REQUIRED: • High School Diploma or equivalent PREFERRED: • Bachelor’s degree in Business, sales, or related field, • 3-5 years of experience in a sales or customer service role, ideally within the overhead door or construction-related industry. ADDITIONAL INFORMATION: • Ability to travel., • Clean driving record. The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.

*Fully in-office training for first 90 days *- Hybrid schedule to follow *Pay Rate: *$17.75/hr *Schedule: *Monday - Friday 12pm - 9pm Contract to Hire We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges. • In this role, your understanding of network functionality and familiarity with common streaming devices will be instrumental in providing unparalleled support to our viewers., • Act as first point of contact for resolving technical queries and ensuring a seamless streaming experience., • Support multiple products, using multiple systems, and servicing multiple regions., • Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications., • Make streaming product recommendations on each viewer interaction., • A high school diploma or GED and at least one year of experience in customer service., • Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs., • Strong written and verbal communication skills., • Excellent typing, phone, and computer navigation skills., • High standards of written communication, including proper punctuation, grammar, and spelling., • Good comprehension and documentation skills., • The ability to navigate the Internet, email, and Instant Messenger tools., • Familiarity with digital streaming services and devices., • A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team., • Effective and professional communication skills., • Robust time management skills to ensure productivity aligns with department standards., • A sense of accountability, taking ownership of issues from start to finish., • Willingness to work 365 days a year (including holidays) with 24-hour support availability., • Dependable access to transportation. #priorityeast26 This is a Contract to Hire position based out of San Antonio, TX 78229. The pay range for this position is $17.75 - $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionInside Acquisitions Specialist/ Lead Manager The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads. What you will do: • Answer inbound inquiries and prospect calls from web chat and call centers, • Aggressive follow up on "after-hours" or missed calls, • Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers, • Set appointments for Real Estate Consultants to continue the sales process, • Audit leads to ensure they're followed up on appropriately, • Assign leads that aren't auto assigned to Real Estate Consultants, • Follow up on aged leads, • You have 2+ years of experience working in a high volume inbound/outbound call environment, • You have followed up on leads to begin the lead qualification process, • You have experience working with consumers/homeowners (preferred), • You have experience in real estate (preferred), • You have a Bachelor's Degree (preferred), • Our company is FULLY REMOTE!, • Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!, • Revenue increased 67% year over year Jan-Nov 2025, • Acquisitions increased 71% year over year Jan-Nov 2025, • Dispositions increased 70% year over year Jan-Nov 2025 Buyers of America is proudly a member of the Inc 5000 list. House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.

Fully in-office training for first 90 days - Hybrid schedule to follow *Pay Rate: *$17.75/hr *Schedule: *Monday - Friday 12pm - 9pm Contract to Hire We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic Viewer Experience team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges. • In this role, your understanding of network functionality and familiarity with common streaming devices will be instrumental in providing unparalleled support to our viewers., • Act as first point of contact for resolving technical queries and ensuring a seamless streaming experience., • Support multiple products, using multiple systems, and servicing multiple regions., • Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications., • Make streaming product recommendations on each viewer interaction., • A high school diploma or GED and at least one year of experience in customer service., • Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs., • Strong written and verbal communication skills., • Excellent typing, phone, and computer navigation skills., • High standards of written communication, including proper punctuation, grammar, and spelling., • Good comprehension and documentation skills., • The ability to navigate the Internet, email, and Instant Messenger tools., • Familiarity with digital streaming services and devices., • A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team., • Effective and professional communication skills., • Robust time management skills to ensure productivity aligns with department standards., • A sense of accountability, taking ownership of issues from start to finish., • Willingness to work 365 days a year (including holidays) with 24-hour support availability., • Dependable access to transportation. #priorityeast26 This is a Contract to Hire position based out of San Antonio, TX 78229. The pay range for this position is $17.75 - $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Position Overview Are you a "wordsmith" who can turn a frustrated email into a loyal customer? We are seeking a Customer Support & Operations Associate to be the voice (and the eyes) of our brand. In this role, you will manage the majority of our customer interactions through high-level chat and email support. However, you aren't just stuck behind a desk; you will also play a critical role in our "Feedback Loop" by personally receiving and inspecting returned products to ensure our quality standards remain the gold standard. ✅ Key Responsibilities The Digital Voice (Chat & Email) • Omnichannel Support: Provide fast, empathetic, and accurate solutions via live chat and email., • Creative Writing: Draft personalized responses that align with our brand voice, no robotic scripts, just genuine, helpful communication., • Small-Scale Phone Support: While we are digital-first, you’ll hop on a few calls each day to resolve complex issues that need a human touch. The Quality Guardian (Returns & Inspection) • Inbound Logistics: Receive and log returned products from our customers and salon partners., • Detailed Inspection: Physically inspect returns to identify defects, shipping damage, or usage levels., • Feedback Loop: Document your findings to help our production team identify trends and improve product quality. ✨ Who You Are (The Requirements) • The "Service Pro": You have a solid background in customer service and understand the "art" of de-escalation., • Writing Excellence: You have a mastery of grammar and tone. You can write professional, clear, and warm messages that solve problems efficiently., • Analytical Eye: When inspecting a product, you notice the "small things"—a loose cap, a printing error on a label, or a broken seal., • Tech-Fluent: You are comfortable juggling multiple browser tabs, a CRM, and email platforms without breaking a sweat., • Reliable & Organized: You can pivot from writing a thoughtful email to unboxing a return shipment without losing your focus. Role Details • Schedule: Monday – Friday, 8:30 AM – 5:30 PM., • Environment: A collaborative, fast-paced office with a dedicated area for product handling., • Growth: Opportunity to move into specialized roles in Quality Assurance or Customer Success Management. Ready to Join the Team? If you are a great communicator who loves to see a problem through from the first email to the final product inspection, we want to hear from you. Apply today! Company DescriptionCollaborative Environment: Work alongside a dedicated, supportive team focused on innovation Growth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement Competitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience Family-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeedCollaborative Environment: Work alongside a dedicated, supportive team focused on innovation\r\nGrowth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement\r\nCompetitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience\r\nFamily-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeed

START DATE: MAY 11th Description We are actively seeking Call center reps to join our dynamic Viewer Experience team. As a Viewer Experience Advocate joining our dynamic team, you will be at the forefront of our viewer interactions, playing a vital role in enhancing our brand image. Your technical expertise will be of utmost importance as you skillfully address viewer needs, passionately recommend suitable products, and fearlessly embrace new challenges. • A high school diploma or GED and at least one year of experience in customer service., • Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Docs., • Strong written and verbal communication skills., • Excellent typing, phone, and computer navigation skills., • High standards of written communication, including proper punctuation, grammar, and spelling., • A positive, adaptive attitude, ready to switch gears to meet the needs of our viewers and team., • Effective and professional communication skills. #WestPriority26 This is a Contract to Hire position based out of San Antonio, TX 78229. The pay range for this position is $17.75 - $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: - Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. - Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. - Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. - Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. - Maintain required Property & Casualty (P&C) licenses and state registrations. - Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or GED equivalent - Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed - 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience - Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: - US military experience through military service or a military spouse/domestic partner - Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided - As a Call Center Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer exp

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: * Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. * Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. * Maintain required Property & Casualty (P&C) licenses and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed * 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience * Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: * US military experience through military service or a military spouse/domestic partner * Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,370 - $48,870. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Customer Service / Remote] - Anywhere in U.Generous Pay / Medical-Dental-Vision on day 1 / 401k match / PTO - As a Customer Experience Specialist, you will: provide exceptional customer service to clients via phone, email, and chat; handle inquiries and resolve issues in a timely and professional ma

Customer Service / Remote] - Anywhere in U.Competitive Pay / Schedule: M-F - Noon 4p (CT) - As a Customer Support Specialist, you will: Provide exceptional customer service and support by answering phone calls, emails, and online chat inquiries; Resolve customer complaints in a timely and professio

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues prom

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Up to $58k-yr DOE / Medical-Dental-401(k)-match - As a Customer Support Rep (FT/Work From Home), you will: Provide outstanding customer service through various communication channels such as phone, email, and chat; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accu

Customer Service / Remote] - Anywhere in U.Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries

Generous Pay / Rock solid medical, dental, and vision plans / "Best Place to Work" winner - As a Customer Support Representative, you will: Provide exceptional customer support through phone, email, and chat; Respond promptly to customer inquiries and resolve issues in a timely manner; Troubleshoot

Caring Senior Service - - Responsibilities: Answer incoming calls promptly and professionally; Respond to leads and inquiries via phone, email, text, and chat; Schedule consultations and interviews; Accurately enter and document information in required systems; Conduct follow-up calls and messages

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Job DescriptionDescription: Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes. Job Type: Salary Pay: $110,000 - $130,000 annually Schedule: Day Shift, Monday-Friday 8AM-5PM Work Location: On-site Summary: As the Executive Director of Operations for OKIN, you will fulfill a senior leadership role. This role will focus on strategic oversight, driving operational excellence, and ensuring alignment with organizational goals, reporting directly to the Vice President. Key Responsibilities Include: • Provide executive leadership and strategic direction for call center/contact center operations, including oversight of daily functions, multi-channel customer interactions (phone, email, chat), and performance across one or more sites., • Develop and execute operational strategies to enhance efficiency, customer experience, and business outcomes; align with broader company objectives., • Monitor and optimize core KPIs such as service level, AHT, FCR, CSAT/NPS, abandonment rate, occupancy, quality assurance scores, and agent performance metrics., • Manage budgets, resource allocation, forecasting, cost control, and vendor relationships; often includes partial or full P&L responsibility in larger setups., • Lead process improvements, technology implementations (CRM, IVR, WFM tools, omnichannel platforms), automation initiatives, and continuous improvement efforts., • Build, mentor, and lead teams of directors, managers, supervisors, and frontline staff; focus on talent development, culture, training, and high-performance environments., • Ensure regulatory compliance, risk management, quality standards, and cross-functional collaboration (with IT, sales, finance, or client partners)., • Drive customer-centric outcomes, revenue support (in sales-oriented centers), and scalability for growth or multi-site operations. Skills and Expertise: • In-depth knowledge of BPO Center, call center metrics, workforce management, quality programs, and performance analytics., • Proven ability in strategic planning, change management, process optimization, and technology integration (ACD, CRM, dialing systems, analytics tools)., • Strong leadership, team building, communication, and interpersonal skills to motivate large teams and collaborate cross-functionally., • Budgeting, financial acumen, and experience with cost optimization while maintaining or improving service levels., • Analytical mindset for data-driven decisions; familiarity with compliance, quality assurance, and customer experience frameworks., • Track record of achieving quantifiable measurable improvements in KPIs, employee engagement, and customer satisfaction. Benefits: • 401(k) matching (4%), • On-Demand Pay, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability Insurance, • Life Insurance, • Voluntary Benefits, • Employee Assistance Program, • Employee Discount Schedule, • Flexible Spending Account, • Life Insurance, • Paid Time Off This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!

Job DescriptionDescription: Join Lifted Trucks as a Sales Consultant at our San Antonio, TX location! Lifted Trucks is not just a dealership; we're a high-octane, rapidly expanding force in the automotive industry! With over 30 years of excellence, we’ve built a reputation for quality and an unwavering commitment to our customers. We are celebrating exciting expansion beyond Arizona, now operating booming stores in Texas, Tennessee, Alabama, and Oklahoma! This incredible growth trajectory means limitless opportunities for you. If you’re ready to step into a fast-paced, high-energy, and dynamic environment where your contributions are valued and you can truly make an impact, then this pivotal role is the perfect next step for your career! Come grow with us and be part of the excitement! This is an extraordinary opportunity to join an award-winning dealership group and make a lasting impact. If you have sold cars, and know how to do a first class walk around on a truck, and have truck product knowledge (various brands)- we want to chat with you! We have a great atmosphere, competitive compensation, and a work life balance schedule! We sustain our business based on our reputation and excellent customer service. • We are closed Sundays, • Preferred sales experience (Truck Knowledge) in Auto Sales, • Utilize the CRM system daily to make phone calls and drive business, • Create appointments and work them through the sales process, • Sell trucks and maximize every single deal, • A desire to make money and have fun!, • Adhere to our company dress code, • Aggressive commission structure with spiffs, • No cap on gross, • Comprehensive Medical, Dental, and Vision Insurance available after 60 days of employment, featuring a generous employer subsidy to reduce employee premium costs., • 401(k) Retirement Plan with an attractive employer matching contribution after one year of service., • Competitive Paid Time Off (PTO) program, • Flexible Spending Account (FSA) and Health Savings Account (HSA) options, dependent on the selected medical plan., • Employee Assistance Program (EAP) for confidential support services. Ready to Drive Your Career Forward? Apply Now! Lifted Trucks is an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity and do not discriminate in the terms, conditions, or privileges of employment on account of race, age, sex (including pregnancy, childbirth, and related medical conditions), color, national origin, religious belief, disability, sexual orientation, gender identity, gender expression, military status, veteran status, or any other status protected by applicable federal, state, or local law. Lifted Trucks is committed to compliance with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified individuals with disabilities unless doing so would create an undue hardship. Requirements:

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Job Description Account Manager The Regional Account Manager plays a pivotal part in CarNow's growth strategy by engaging with dealers and bringing consultative approaches to all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building close long-term client relationships. They will proactively analyze accounts and identify opportunities for enhancement and communicate needs to necessary stakeholders to ensure customer success. Responsibilities: • Provides in person account management to a designated book of business between 75-120 dealer accounts., • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience., • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch., • Schedules and hosts in person launch meetings, training sessions, decision makers and end users showcasing the CarNow platform. Virtual meetings are acceptable at times., • Performs refresh training for new dealer personnel when applicable., • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met., • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM., • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support., • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions., • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline., • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement., • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners., • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates., • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages., • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner., • Reviews KPI dashboards regularly to ensure all KPI expectations are met., • Diligently address special projects that pertain to your book of business upon request. Requirements: • Proven track record in automotive sales, with a focus on digital solutions, • High School Diploma or equivalent required, • Strong understanding of chat and digital retailing technologies, • Excellent communication and presentation skills, • Ability to work independently and collaboratively within a team, • Results-oriented with a focus on meeting and exceeding sales targets, • Willingness to travel 75% monthly within the assigned region, • Familiarity with CRM tools for effective sales management Job Posted by ApplicantPro

Take the next step as our new Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues.

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Work From Home Service Agent, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.Customer Service Representatives are responsible for resolving customer conce

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.Customer Service Representatives are responsible for resolving customer conce

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.Customer Service Representatives are responsible for resolving customer conce

Job Description Jewelry Stylist - San Antonio, TX Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our new San Antonio,TX showroom. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR YNbj6DenBd

Job Description Jewelry Consultant - San Antonio, TX Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our new San Antonio,TX showroom. What You’ll Do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR sffIPRsGDJ

Job DescriptionCustomer Service RepresentativeFort Sam Houston - San Antonio, TX 78234On-Site Position24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you! We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in San Antonio, TX. As a Customer Service Representative, you will:• Act as the first step in a multi-tiered support to Military Sailors and their families.• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.• Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels. Here is a short video of My Navy Career Center:: • DOD Secret Security Clearance Eligible, • Four (4) years’ experience, or three (3) years with Associates degree, or Military background a plus., • Experience in customer service and responding to requests for information,, • Contact center experience preferred, • Knowledge of current CRM systems, • Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to address customer requests, • Knowledge of printer functions, connectivity and understanding of basic printer/scanning troubleshooting, • Proficient in both oral and written communication to communicate effectively with others and explain complex actions taken in regard to customers’ service requests, • The ability to multi-task, prioritize, and manage time effectively, • The ability to work in a fast-paced environment with the flexibility to work nights and weekends, • The ability to type at least 30 WPM

Job Description Customer Experience Manager - San Antonio, TX We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at our San Antonio, TX showroom location. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team’s skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR wvWWGpEYng

Job Description Job Summary: Responsible for delivering legendary service by assisting customers in their channel of choice (voice, email, chat). CCR II’s are primarily responsible for driving concierge-level support via specialized customer campaigns. Three years of experience and/or demonstrated job relevant knowledge/skills and values. Relies on documented workflows to perform the functions of the job. Additional Role Specific Items (Bilingual): Job Summary: Delivering legendary service by assisting customers in their channel of choice (voice, email, chat), fulfilling concierge-level support via specialized customer campaigns. The Customer Care Representative II is primarily dedicated to Texas First Rentals company and will help customers by quoting rental rates, extending credit applications, and booking rentals. Two years of experience and/or demonstrated job relevant knowledge/skills and values. Relies on documented workflows to perform the functions of the job. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission, • Provides concierge-level support for specialized campaigns delivering timely, accurate, and legendary customer service via e-mail, live chat and/or phone channel; Must have the ability to comprehensively research and review complex customer requests and provide the best options or assign the customer to the correct subject matter expert, • Creates accounts for new leads in CRM tool and assigns them to the appropriate sales team, • Manages lead information by obtaining additional information to ensure lead profiles are complete, locate duplicate leads and creating prospect accounts for leads, • Coordinates credit application process by submitting applications to the Company’s credit department, communicating the application status to the customer and partnering with sales teams to ensure legendary customer service is provided during the application process, • Handles overflow internal and external customers through inbound and outbound phone calls, live chats and email, • Performs lead qualification via phone call and email (outbound), • Requires regular and punctual employee attendance, • Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards, • Performs other duties as assigned Knowledge, Skills, and Abilities: • Knowledge of the construction industry, • Exceptional attention to detail, • Excellent oral and written communication skills, • Exceptional organizational, time management, and multi-tasking skills, • Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization, • Intermediate proficiency with Office 365, Salesforce, Live Chat, inContact (or similar contact center application), • Ability to learn and use industry applications and software, • Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness, • Must be adaptable and flexible, demonstrating abilities to work with process and information changes, • Ability to maintain a high level of ethics, teamwork and professionalism while demonstrating a caring attitude toward employees and customers Education and Experience: • High school diploma or equivalent required, • Three years of work-related skill, knowledge, or experience is required, four or more years preferred, • Bilingual (Spanish) preferred Additional Role Specific items (Bilingual) Education and Experience: • High school diploma or equivalent required, • Bilingual (Spanish) required, • Two years of work-related skill, knowledge, or experience is preferred, • Immersive six-week training completion at a Texas First Rentals location gaining foundational rental skills is required Supervisory Responsibilities: • None Travel: • None Physical Requirements: • This role frequently communicates with others, must be able to exchange accurate information in these situations, • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Work Environment: • This job is generally performed in a professional office environment, • Frequently works at fast pace with unscheduled interruptions Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Job Description We are hiring a reliable and customer-oriented professional to join our remote team. In this role, you will help coordinate client needs, provide support, and ensure a seamless experience from start to finish, including assisting those preparing for travel and special experiences. Key Responsibilities • Provide timely support through email, chat, and phone, • Assist with scheduling updates, changes, and client requests, • Share relevant details to help clients stay informed and prepared, • Follow up before key dates to ensure readiness, • Resolve concerns while maintaining a high level of service, • Friendly, professional communication style, • Customer service or coordination experience preferred, • Strong attention to detail and organization, • Ability to multitask and work independently, • Fully remote role with flexible hours, • Comprehensive training and support, • Collaborative team environment, • Opportunities for advancement, • Work in a dynamic environment supporting client travel experiences, • Access to travel-related perks and incentives

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Duties and Responsibilities: • Meets established sales quotas on monthly, quarterly, and annual basis., • Conducts initial outreach to sales leads/prospects., • Sets phone and in-person appointments., • Conducts client consultations regarding risk management and life and health solutions., • Follows Trucordia sales methodologies and best practices including proper use of Trucordia tools and sales management platform.Qualifications, • State-issued Property and Casualty or Life and Health Insurance Producer License., • If not currently held, must obtain within 90 days of beginning employment., • 4-year Degree in Business Management, Sales, Entrepreneurship, Marketing or related area of study., • Proficiency with professional programs such as Microsoft Suite and Salesforce., • Demonstrated skills in analytics and internal/external communication Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.