125 Best phone chat Jobs in Torrance, California (April 2026)

Medical Assistant / Phlebotomist

14 days ago

El Segundo

Job Description COMPANY OVERVIEW Love.Life (L.L) is an integrated health and wellness experience that makes lasting health and vitality attainable. The company unites the power of holistic medical care, nourishing food, cutting-edge fitness, and precision wellness therapies under one roof to promote healing, optimization, vitality, and community. L.L’s evidenced-based care model blends primary care, functional, integrative and lifestyle medicine for a holistic health experience that is highly personalized and evaluates all dimensions of your well-being: the mind, body, and spirit. Our multidisciplinary care team and board-certified clinicians focus on preventing and reversing disease progression and proactively optimizing health by treating the root cause of disease. We evaluate every dimension of health through comprehensive testing and assessments to create highly personalized care plans that incorporate nutrition and lifestyle changes that optimize well-being. The company’s goal is to help people live long, healthy and vibrant lives, improving both lifespan and healthspan. Position Summary This position is for Scribe / Medical Assistant / Phlebotomist. This role is heavy in scribing and patient visit preparation. The role consists of rooming patients, obtaining vital signs, up to date medications, any changes or concerns, and updated goals of the visit. This is followed by scribing for the physician during visits using a provided care plan template as well as ordering prescriptions and referrals and scheduling follow up appointments live during the visit. The role includes support with phlebotomy when needed which includes ordering labs, drawing blood, billing, and processing labs start to finish. The role involves administrative duties such as ensuring insurance cards and medical records are uploaded, patients are scheduled appropriately, and provider’s schedule reflects correctly. Expectation of being active in patient communication via our chat or patient phone calls and follow up with patient needs in a timely manner. The role requires a technology savvy individual for app and EMR system. This role ensures accuracy, efficiency, and compassion at every step of the patient journey, while serving as a bridge between patients, providers, labs, and administrative teams. Key Responsibilities Patient Care & Clinical Support • Greet and verify patients in a timely manner., • Rooming patients and providing provider with updated information such as medications, changes, and goals., • Scribing for physician during visits using a templated care plan., • Ordering prescriptions, referrals, and scheduling follow up appointments live during physician visits., • Coverage for phlebotomy duties including ordering appropriate labs based on patient’s journey, venipuncture, charting on procedure, and processing labs., • Venipuncture should regularly be obtained in 1 successful stick., • Assist provider as needed during examinations and minor procedures if needed., • Maintain safety, compliance, and confidentiality of patient data., • Schedule and reschedule patient, provider, and specialty appointments across multiple calendars. This includes scheduling follow-up appointments live during physician visit or immediately after visits., • Preparing for physician appointments involves ensuring most recent lab results, medical history, relevant specialty testing or screening, expert credit notes, fitness notes, updated medications/supplements, and updated goals are uploaded., • Upload and organize patient documentation across an app as well as Athena., • Manage insurance, billing discrepancies, and Quest lab communications., • Coordinate referrals, medical record releases, pre-op clearance labs, and faxes, ensuring documentation is shared with both members and providers., • Respond promptly to patients through email, care navigator (CN) Chat, and phone. High prioritization on utilizing and managing the CN chat., • Provide education on lab collections, procedures, membership journey, etc., • Relay updates from providers, including results, prescription refills, pending labs, and follow-ups., • Track patient memberships, start/end dates, credits, renewals, and preferences., • Maintain communication with outside offices, labs, and vendors to resolve discrepancies and support continuity of care. Required Skills & Qualifications • 2–4 years of experience in healthcare operations, clinical coordination, or medical administrative support., • Scribe experience or strong computer/typing skills with medical knowledge., • Strong working knowledge of EMRs (Athena preferred), scheduling systems, and lab requisition workflows., • Familiarity with insurance billing, lab test codes, and ICD-10 documentation., • Exceptional organizational skills, attention to detail, and multitasking ability., • Excellent interpersonal, written, and verbal communication skills., • Proficiency with Microsoft Outlook, Excel, and Google Suite., • Experience with concierge, functional, or integrative medicine practices., • Familiarity with specialty labs (Genova, Dutch, Vibrant America, etc.)., • Knowledge of CGM setup and troubleshooting., • Understanding of clinical inventory management and POC protocols. Work Conditions • Full-time, in-person, • May involve use of a personal vehicle for deliveries. OTHER DUTIES Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek. Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business. QUALITIES • Demonstrates flexibility and adaptability to change, is a self-starter, is a critical thinker., • Has outstanding interpersonal and communication skills (will be required to succeed)., • Models a servant leadership style of working with others., • Is able to balance that with the need for action and decision-making when necessary., • Is passionate about the higher purpose and committed to the core values., • Desires to contribute positively to the LL Culture., • Able to balance candor with honor and respect. Why You’ll Love Working Here Join a fun and exciting team where wellness is at the heart of everything we do! We’re passionate about creating a positive workplace and supporting our employees’ well-being inside and outside of work. Full-Time Employee Benefits: • Medical, Dental & Vision Insurance, • 401(k) Retirement Plan, • Complimentary Fitness & Recovery Membership, • Employee Discounts on Additional Services PHYSICAL REQUIREMENTS Activity Frequency Sitting Standing Walking Climbing Stairs Crouching/Bending/Stooping Reaching Lifting/Carrying Grasping Pushing/Pulling Near Vision Far vision Hearing Talking Smelling Tasting Travel Frequent Occasional Occasional Occasional Occasional Frequent Occasional Frequent Occasional Frequent Frequent Frequent Constant NA NA Occasional

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