Phone chat jobs in Costa Mesa, CaliforniaCreate job alerts

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Description WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE The Appointment Specialist plays a vital role in the success of our sales organization by acting as a bridge between our clients and Sales Representatives. This role is responsible for ensuring clients stay engaged, informed, and on track through key milestones of their journey—starting from initial enrollment through post-investigation follow-ups. You'll assist clients with completing documents in their client portal, guide them through financial profile submissions, and help schedule important calls. You'll also re-engage aged leads and follow-up with prospects who previously showed interest in our services. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, client-focused environment. We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. • Base pay: $18.00 - $20.00 per hour (full-time, 40 hours per week) WHAT YOU'LL DO • Manage a pipeline of newly enrolled clients and assist in completing pending documentation, agreements, and financial profiles through the client portal., • Contact clients via phone, email, and text to verify information, confirm initial payments, and obtain required signatures., • Follow up with clients to schedule their second call with the Sales Representative, where the tax investigation results and resolution program will be reviewed., • Reconnect with aged prospects who previously expressed interest but did not enroll, and assign re-engaged leads back to Sales Representatives., • Maintain accurate and up-to-date notes, case statuses, and communication logs in our CRM system (Salesforce)., • Assist clients in rescheduling missed appointments and following up on unresponsive cases to keep the pipeline moving forward., • Perform periodic audits of client cases to ensure all requirements are met and processes are followed., • Collaborate with internal departments (e.g., Processing, Client Success) to gather missing documents or details., • At least 2 years of experience in a support, administrative, or client-facing role, preferably in a high-volume, fast-paced environment., • Strong communication skills, both written and verbal, with a customer-first mindset., • Excellent organizational skills and attention to detail., • Proven ability to manage multiple priorities and follow up on time-sensitive tasks., • Comfortable navigating CRM platforms (Salesforce preferred) and task management tools., • Tech-savvy with working knowledge of Google Workspace (Gmail, Sheets, Calendar), Microsoft Office, and tools like Calendly and internal chat systems (e.g., Slack)., • Self-motivated and resourceful; able to take initiative and work independently while collaborating effectively with a team., • High level of discretion when handling confidential information. We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: • Medical, Dental, and Vision Insurance (starting after 60 days), • Paid Time Off, • 401(k) retirement plan with company match, • Professional Development Program to support your growth, • Access to our on-site gym and gaming lounge, • Catered team lunches every Friday At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Luqra was built on innovation, integrity, and a commitment to delivering reliable payment solutions for our merchants. As we continue to grow, we remain focused on earning merchant trust through strong products, responsive service, and operational excellence. Our employees play a key role in that mission, and we’re looking for motivated, detail-oriented individuals to join our growing team. Job Description: This is a full-time, on-site position supporting merchants with payment processing and account-related inquiries. Responsibilities: • Provide support to customers via inbound phone calls, email, chat, and ticketing systems., • Respond to customer inquiries in a timely, accurate, and professional manner while meeting quality and service standards., • Perform data entry and maintain accurate, up-to-date account records., • Clearly document all interactions, troubleshooting steps, and resolutions using call and ticketing systems., • Assist with technical troubleshooting of credit card processing terminals and software., • Communicate technical information in clear, customer-friendly language for non-technical users., • Take ownership of customer issues from initial contact through resolution, including follow-ups and internal coordination., • Use sound judgment and follow established procedures when handling customer requests., • Consistently meet response time, documentation, and quality benchmarks., • De-escalate challenging situations professionally by remaining calm, identifying root causes, and guiding issues to resolution. Qualifications: Required • 1+ years of customer service or support experience., • Strong verbal and written communication skills, with the ability to explain technical and financial concepts clearly to customers., • Proficiency with computers and common business tools, including Microsoft Office and Outlook., • Ability to quickly learn new systems, products, and processes in a fast-paced environment., • Experience supporting merchant services, payment processing, or card networks., • Familiarity with TSYS or similar payment processing platforms., • Experience using CRM systems (e.g., Salesforce, IRIS or similar tools)., • Prior multi-channel high-volume customer support experience., • Bilingual (a plus, not required). Benefits and Perks: • Competitive salary, based on experience, • Comprehensive benefits package including medical, dental, and vision, • 401(k) with company match, • Paid time off, • Holiday pay, • Opportunities for personal and professional growth, • Collaborative, team-oriented culture

Luqra was built on innovation, integrity, and a commitment to delivering reliable payment solutions for our merchants. As we continue to grow, we remain focused on earning merchant trust through strong products, responsive service, and operational excellence. Our employees play a key role in that mission, and we’re looking for motivated, detail-oriented individuals to join our growing team. Job Description: This is a full-time, on-site position supporting merchants with payment processing and account-related inquiries. Responsibilities: • Provide support to customers via inbound phone calls, email, chat, and ticketing systems., • Respond to customer inquiries in a timely, accurate, and professional manner while meeting quality and service standards., • Perform data entry and maintain accurate, up-to-date account records., • Clearly document all interactions, troubleshooting steps, and resolutions using call and ticketing systems., • Assist with technical troubleshooting of credit card processing terminals and software., • Communicate technical information in clear, customer-friendly language for non-technical users., • Take ownership of customer issues from initial contact through resolution, including follow-ups and internal coordination., • Use sound judgment and follow established procedures when handling customer requests., • Consistently meet response time, documentation, and quality benchmarks., • De-escalate challenging situations professionally by remaining calm, identifying root causes, and guiding issues to resolution. Qualifications: Required • 1+ years of customer service or support experience., • Strong verbal and written communication skills, with the ability to explain technical and financial concepts clearly to customers., • Proficiency with computers and common business tools, including Microsoft Office and Outlook., • Ability to quickly learn new systems, products, and processes in a fast-paced environment., • Experience supporting merchant services, payment processing, or card networks., • Familiarity with TSYS or similar payment processing platforms., • Experience using CRM systems (e.g., Salesforce, IRIS or similar tools)., • Prior multi-channel high-volume customer support experience., • Bilingual (a plus, not required). Benefits and Perks: • Competitive salary, based on experience, • Comprehensive benefits package including medical, dental, and vision, • 401(k) with company match, • Paid time off, • Holiday pay, • Opportunities for personal and professional growth, • Collaborative, team-oriented culture

Job Description Summary: As a Customer Service Agent, you’ll be part of Harbour’s dedicated Customer Experience team, supporting our web, store, and trade clients nationwide. You’ll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every interaction reflects Harbour’s brand promise of exceptional care. You’ll work closely with the Customer Service Lead and Director of Customer Experience to deliver outstanding service, uphold Harbour’s standards, and identify opportunities to improve processes and elevate the customer journey. Responsibilities: • Provide responsive, empathetic, and accurate support to web, store, and trade clients via phone, email, and live chat., • Manage customer inquiries related to orders, deliveries, product information, returns, and trade account support., • Resolve issues efficiently while maintaining Harbour’s tone, professionalism, and brand values., • Accurately document customer interactions in NetSuite and Hiver, ensuring records are complete and up to date., • Collaborate with internal teams (logistics, warehouse, retail, e-commerce, and finance) to track, resolve, and communicate updates., • Escalate complex or high-priority issues to the Customer Service Lead when appropriate., • Support process improvements and share insights that enhance the customer experience., • Maintain up-to-date product and brand knowledge to offer thoughtful, informed assistance., • Contribute to a positive team culture built on collaboration, care, and customer focus.Qualifications:, • 1–3 years of customer service experience in retail, e-commerce, or trade/wholesale environments., • Strong written and verbal communication skills., • Empathy, patience, and sound problem-solving abilities., • Proficiency with NetSuite, Hiver, and Shopify (or similar systems)., • Excellent attention to detail and data accuracy., • Ability to multitask and prioritize effectively in a fast-paced environment., • A proactive, team-oriented attitude and genuine passion for helping customers., • Experience in Business, Communications, or related field., • Experience supporting trade or wholesale accounts., • Familiarity with omni-channel retail operations., • Flexibility to work weekends or extended hours during peak sales periods.Performance Metrics/KPI's, • Customer Satisfaction (CSAT) and response time., • First Contact Resolution rate., • Accuracy and quality of customer documentation., • Collaboration and communication with internal teams. We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide. Powered by JazzHR OTMTxIRfpt

Customer Operations & Satellite Planning (COSP) Specialist Location: Irvine, CA Employment Type: Full-Time Salary Range: $75,000 – $80,000 USD About the Role We are seeking a detail-oriented and customer-focused Customer Operations & Satellite Planning (COSP) Specialist to support satellite imagery operations and customer delivery workflows for advanced Earth observation systems. In this role, you will serve as a key interface between customers and internal technical teams, ensuring seamless order management, satellite tasking, and delivery of high-quality imagery and analytics products. You will play a critical role in planning satellite acquisitions, maintaining customer satisfaction, and improving operational processes in a fast-paced, mission-driven environment. Key Responsibilities • Manage customer orders from submission through delivery of satellite imagery and analytics products, • Prepare feasibility studies for satellite imagery acquisition based on mission requirements, • Plan and allocate satellite resources for SAR image collection, • Perform quality control of acquired SAR imagery to ensure product standards are met, • Serve as the primary point of contact for customers via email, phone, and chat, providing updates on order status and performance reporting, • Improve customer experience by conducting regular business review calls and maintaining strong relationships, • Address and resolve customer inquiries, issues, and concerns in a timely manner, • Coordinate and deliver training sessions for internal teams and external customers, • Collaborate cross-functionally with satellite operations, sales, analytics, product, and software engineering teams to resolve issues, • Contribute to process improvements and maintain accurate operational documentation, • Track and report key performance metrics, identifying trends and anomalies, • Maintain a strong understanding of products, services, and operational workflows Required Qualifications • Bachelor’s degree in Geography, Earth Science, Environmental Science, or a related technical field, • 1–3 years of customer service experience in a B2B environment, • Familiarity with GIS and remote sensing concepts, • Excellent written and verbal communication skills, • Strong attention to detail and ability to maintain high levels of accuracy, • Team-oriented mindset with strong interpersonal skills, • Ability to thrive in a fast-paced, high-growth environment, • Proficiency with Windows OS and Microsoft Office tools, • Strong sense of accountability, responsiveness, and quality focus, • Fluency in written and spoken English, • Ability to obtain a security clearance Preferred Qualifications • Background in Synthetic Aperture Radar (SAR), • Experience with Earth observation tools or platforms (e.g., SNAP or similar), • Familiarity with customer service performance metrics and reporting, • Proficiency in additional languages Why Join • Work at the intersection of satellite operations, geospatial data, and customer delivery, • Play a key role in enabling mission-critical Earth observation capabilities, • Collaborate with cross-functional teams in a highly technical environment, • Opportunity to contribute to process improvements and operational excellence

Job Description Job Title: Customer Service Specialist Reports to: Customer Service Supervisor Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Non-Exempt About JustFoodForDogs: JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company’s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com Job Summary We are seeking a Customer Service Specialist who is passionate about pets and committed to delivering exceptional customer experiences. In this role, you will serve as a trusted resource for pet parents, helping them understand our products and services while building long-term relationships rooted in care, trust, and transparency. The most successful candidates are strong communicators who enjoy problem-solving, multitasking, and collaborating across teams to improve the overall customer experience. Key Responsibilities Customer Interaction & Resolution The "bread and butter" of the role is managing direct communication across multiple channels (phone, email, live chat, and social media). • Active Listening & Inquiry Handling:Identifyingthepetparent and pet’strue needs by listening carefully and asking clarifying questions., • Conflict De-escalation:Managing frustrated or angrypetaprentswith patience and empathy to turn a negative experience into a positive one., • Troubleshooting:Diagnosing technical or service-related issues and providing step-by-step solutions., • Escalation Management:Knowing when a problem is beyond their scope and routing it to theappropriate specializedteam or manager. Agents often handle the logistical side of the pet parent relationship. • Order Processing:Assistingwith placing orders, tracking shipments, and managing cancellations., • Billing & Payments:Processing refunds, adjusting bills for errors, and explaining complex fee structures or insurance policy terms. Accurate record-keeping is critical for a company's data integrity and future service improvements. • CRM Documentation:Recording every interaction in a Customer Relationship Management (CRM) system (like Salesforce) to ensure a "single source of truth." Modern agents don't just react; they actively seek to add value. • Product Knowledge:Maintainingexpert-level knowledge of all products, services, and current promotions., • Upselling & Cross-selling:Suggesting relevant product upgrades or accessories that genuinelybenefitthe customer., • Follow-ups:Checking back with customers after a resolution to ensure they are satisfied and to build long-term loyalty., • Performadditionaltasks and responsibilities as assigned by management Core Competencies: The "How" You Work • Pet ParentAdvocacy & Empathy: A genuine passion for pet health, translated into a "customer-first" mindset. Youdon'tjust solve tickets; you listen, empathize, and resolve concerns with a human touch., • Omnichannel Communication Mastery: High-levelproficiencyin shifting seamlessly between phone, email, live chat, SMS, and social media whilemaintaininga professional and consistent brand voice., • Critical Thinking & First-Contact Resolution: Strong problem-solving skills with the autonomy to assess complex needs and the confidence to guide apet parent's decision-making process in a single interaction., • Adaptive Workflow Management: The ability to multitask across multiple software tabs and communication streams without losing organization or speed in a fast-paced environment., • Operational Discipline & Schedule Adherence: Proven ability to strictly follow a call center schedule, including assigned breaks and lunch periods, to ensure consistent coverage for our customers., • Professional Punctuality:A track recordof reliability with a commitment to being "ready to roll" at the start of every shift., • Dynamic Scheduling Flexibility: Ability toworka flexible schedule that includes weekends, evenings, and holidays as needed to support a 24/7 customer base., • 3+ Years of High-Volume Service: Experience in a call center, consultative sales, or retail environment. Specific experience in pet nutrition or veterinary services is a significant advantage., • Digital Proficiency (CRM): Advanced experience using CRM tools to document interactions; Salesforce experience is highly preferred., • Consultative Selling: Ability to explain product benefits clearly and confidently "close the loop" by guiding customers toward the right nutritional solutions for their pets., • Education: High School Diploma or equivalent required; a four-year degree is preferred. Tenets of the Pack (Company Values) Live Our Mission – We believe this is more than a job. It’s a cause. Be a Team Player – We put company goals and success first. Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do. Deliver Results – We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description About ConsumerDirect At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve. Position Overview: We are looking for a highly motivated, detail-oriented, empathetic, tech-savvy Support Representative (with bilingual Spanish skills a strong plus) to help support our Customer Service team. Our ideal candidate loves to work in a call center environment along with providing superb customer service. This role is responsible for delivering timely and effective assistance to customers by resolving inquiries, troubleshooting product or service issues, and ensuring a positive customer experience. Responsibilities • Handle and respond to constant inbound and outbound calls from customers and partners, providing professional, solution-focused support., • Respond promptly to customer and partner inquiries via phone, email, and chat while maintaining a positive and professional attitude., • Identify, troubleshoot, and resolve product or service issues in a clear, efficient, and professional manner., • Accurately document all customer and partner interactions using the internal CRM (e.g., HubSpot)., • Upsell products and services based on customer needs where appropriate., • Maintain up-to-date knowledge of company products, services, and policies., • 1+ years of Customer Service experience (Call center experience is a plus!), • Bilingual in Spanish (preferred), • Ability to commute reliably to the office is required., • Ability to provide over-the-phone customer support., • Familiar with basic tech functions (resetting passwords, account maintenance, updating profiles, etc.)., • Familiar with Microsoft Excel and Outlook., • Able to manage a high volume of inbound calls., • Excellent ability to communicate over the phone, via email, and over video calls., • PTO will be accrued each pay period as follows: employees will earn 40 hours (equivalent to 1 week) of PTO annually from 90 days through their first year of service. After completing one year, the accrual increases to 80 hours (2 weeks) annually, also accrued per pay period., • At the start of each calendar year, employees will receive the following additional time off as Sick Leave: 5 days (40 hours)., • 10 Paid Holidays throughout the year., • 401(k) retirement plan to help you save for the future., • Comprehensive medical, dental, and vision plans with PPO and HMO options, covering employees and their dependents., • $20,000 company-sponsored life insurance and employer-sponsored long-term disability coverage., • A $1,500 annual stipend for learning and development to support your professional growth., • Free daily energy drinks, coffee, and snacks., • Health and wellness benefits, including an LA Fitness membership. Equal Opportunity Statement "Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences."

Job Description Customer Service Representative – Be the Voice That Makes a Difference Full-Time| Competitive| Work-Life Balance Built In About the Role We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow. You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one. What You'll Be Doing: • Answer customer questions via phone, email, zoom calls and/or chat, • Provide product or service information with a positive, problem-solving attitude, • Document customer interactions and follow up as needed, • Collaborate with team members to resolve complex issues What You Bring to the Table: • Clear communication and a calm, friendly tone, • Patience, empathy, and a genuine desire to help people, • Ability to work independently and as part of a team What We Offer: -Competitive Pay -Training – We set you up for success from day one -Remote or In-Office Flexibility – Depending on your location -Career Growth – Move up into leadership, or training roles -Supportive Culture – No micromanagement, just mentorship-Modern Tools – Tech that works with you, not against you Perks & Benefits: • Medical, Dental & Vision Insurance, • Mental Health + Wellness Resources, • Retirement Plans, • Employee Recognition & Rewards Program, • Team Events

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Title:Call Center Representative PD Location:Fountain Valley Department:Navigation Center Status: Per Diem/Predominantly Remote Shift: This will be a remote position AFTER the onsite training period. Mon & Tue 2pm-630pm required once working from home. Other days can be flexible. Training is Mon-Fri 8am-5pm for the first 2 1/2 weeks, then on-site for 4-6 months during the hours of 8am-5pm. Must be available to work 1 weekend day per month during the hours of 9am-9pm when needed. Pay Rate: $23/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Purpose Statement / Position Summary To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues. Essential Functions and Responsibilities of the Job • Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues., • Prioritize service and customer experience within each interaction., • Ensure unforgettable guest experiences through unmatched service., • Demonstrates strong guest-focused engagement over the phone, email, and chat., • Demonstrates effective communication, interpersonal, written and verbal skills., • Strong organizational skills., • Must be able to multi-task and maintain calm demeanor., • Must possess problem resolution and follow through skills., • Knowledge of managed care and the business segments., • Knowledge and ability to schedule reservations for patients/family., • Be at workandbe on time., • Follow company policies, procedures and directives., • Interact in a positive and constructive manner., • Prioritize and multitask. Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our___for more information about our Benefits and Rewards.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Sales Development Representative | GG Homes | Irvine, CA Are you someone who thrives on competition, loves the challenge of earning a "yes," and wants to build a real career in sales, not just land a job? Do you want to be inside a fast-growing real estate company, learning from experienced operators, and building skills that compound over time? We're looking for a driven, coachable Sales Development Representative to join GG Homes. You'll be working both ends of the pipeline, generating new opportunities through outbound prospecting and converting inbound leads, with direct exposure to how a high-growth real estate company sources and builds its pipeline. No prior sales experience required. If you bring the competitive drive and the coachability, we'll give you the tools, the training, and the opportunity to grow. If you want a company that invests in your development, promotes from within, and gives you a front-row seat to the real estate business, let's talk. Compensation $60,000 base draw + uncapped commissions. First year OTE of $120,000+ Who We Are GG Homes is one of Southern California's fastest-growing real estate companies, operating across residential acquisitions, multi-family, and ground-up development. What started as a cash home buying operation has grown into a full-scale real estate platform, and we're still in the early innings of where we're going. We identify, acquire, and develop properties across Southern California, and we've built a team of experienced operators who are serious about developing the next generation of real estate professionals alongside the assets we build. If you're someone who wants to be inside a growing company, learning how deals are sourced, structured, and executed at scale, this is a rare opportunity to get in early and grow with us. The Role: Sales Development Representative This is a role for someone who sees sales as a career, not just a stepping stone. As an SDR at GG Homes, you'll work both sides of the pipeline, making outbound calls to generate new opportunities and converting inbound leads into qualified appointments for our senior acquisitions team. You'll learn the full sales process from the ground up, get direct coaching from experienced professionals, and have a clear path to advance into a variety of roles across the company as you prove yourself. The reps who thrive here are competitive, consistent, and coachable. They take ownership of their numbers, are always looking to sharpen their skills, and come back each day ready to be better than yesterday. What You'll Do • Make outbound calls to targeted prospect lists to generate new opportunities, • Respond to inbound leads via phone, email, and chat, quickly and confidently, • Qualify prospects by understanding their needs, timeline, and fit, • Book and confirm appointments for our senior sales team, • Build genuine rapport and guide prospects through the early stages of the process, • Follow up consistently, turning "not yet" into a scheduled meeting, • Maintain accurate records in our CRM, • Hit daily, weekly, and monthly activity and conversion targets Your Qualifications • You see this as the start of a sales career, not just a job, and you're here to grow, • You have a background in competitive sports, sales clubs, real estate societies, student organizations, or anything else that shows you know how to push yourself, • You're a recent grad or early in your career and ready to bet on yourself, • You're outgoing, persuasive, and genuinely enjoy talking to people, • You're comfortable making cold calls and generating your own opportunities, • You can take feedback, apply it, and improve fast, • You're organized and accountable, and you own your results, good or bad Benefits & Culture We work hard, but we make sure it's worth it. Here's what you get when you join the team: • Full health benefits, Medical, Dental, Vision, and 401(k), • Flexible PTO, we trust you to manage your time and recharge when you need to, • Homebuyers Program, we will help you buy your own property, • Continued Education, we'll cover the cost of licensing and education, • Structured onboarding and hands-on sales training from day one, • Direct mentorship from experienced closers who are invested in your development, • Sales competitions and incentives, trips to Cabo, luxury dinners, cash prizes, and recognition for your wins, • Team experiences, sunset yacht dinners, baseball games, escape rooms, deep sea fishing, sushi omakase, and more, • Supportive team environment, work with driven people who celebrate each other's wins and push each other to be better GG Homes is an equal opportunity employer. We hire based on talent, character, and drive. If you're interested in joining the team, apply now and take the assessment that helps us evaluate what drives you and how we can help you succeed.

Acquisitions Specialist with Superior Homebuyers About Us Superior Homebuyers has been helping homeowners take control of their financial future since 2014. We're a reputable, fast-growing real estate company based in Irvine, CA, and we're built on a simple belief: that selling your home should feel empowering, not stressful. Our team is collaborative, supportive, and genuinely invested in each other's success. About the Role We're growing and looking for a motivated, people-first Acquisitions Specialist to join our Irvine team. In this role, you'll be the first point of contact for homeowners exploring their options, helping them navigate the process with confidence while building and managing a healthy sales pipeline. This is a fantastic opportunity for someone early in their sales career who is eager to learn, grow, and make a real impact. Compensation $60,000 base + uncapped commissions with first year OTE at $120,000+ Responsibilities • Manage inbound and outbound leads via phone, email, and chat, responding quickly and confidently, • Qualify prospects by understanding their needs, timeline, and situation, • Schedule and confirm appointments for our senior acquisitions team, • Build genuine relationships with homeowners and guide them through the early stages of the process with care and professionalism, • Follow up consistently, turning initial conversations into scheduled meetings, • Maintain accurate and up-to-date records in our CRM, • Meet daily, weekly, and monthly activity and conversion targets, • Take ownership of your pipeline and look for ways to continuously improve your approach What We're Looking For • Someone eager to launch and grow a career in sales, • Strong communicator who genuinely enjoys connecting with people, • Comfortable with outbound calling and self-generating opportunities, • Coachable, organized, and accountable, • Bilingual in English and Spanish is a plus and strongly encouraged, • Recent grads and career changers are welcome What We Offer • Medical, Dental, Vision, and 401(k), • Flexible PTO, • Homebuyers Program to help you purchase your own property, • Licensing and continued education coverage, • Hands-on training and mentorship from day one, • A team that celebrates your growth and supports your goals Superior Homebuyers is an equal opportunity employer. Apply today and take the first step toward a rewarding career in real estate.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Job DescriptionDescription: ABOUT US At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. OUR VALUES Everything we do is guided by our five shared commitments: • Value Every Voice - We put people first., • Act with Integrity - We do what’s right., • Explore Beyond Boundaries - We’re driven by curiosity., • Own the Outcome - We take responsibility for our decisions. The Passenger Services Advisor provides expert level customer service to guests and travel advisors, via email, chat and phone for Uniworld Boutique River Cruises. Our vision is to deliver sales and service excellence, befitting of our luxury market, through confident and knowledgeable agents who are adept at one-contact resolution. WHAT YOU'LL DO • Respond to guest and travel advisor inquiries by email, chat and phone., • Provide thorough, concise responses in alignment with our luxury brand., • Anticipate future issues by quality checking bookings for missing transfers, required visas, and missing PIFs among other things., • Suggest add-ons to enhance the cruise experience, such as extensions and Masterpiece Collection tours., • Work independently utilizing information from internal and external resources., • Collaborate with data analysis teams to leverage feedback to drive improvements., • 1+ years call center experience in a reservations or administrative role, or similar customer service experience., • Strong ability to communicate effectively in writing., • Strong drive to provide outstanding customer service., • Ability to locate and analyze information from a variety of sources., • Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach., • Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., • Provides thorough and appropriate responses within the expected response times., • Utilizes appropriate resources for researching and reporting.

Job DescriptionSalary: $60k Base, $120k OTE Acquisitions Specialist with Superior Homebuyers About Us Superior Homebuyers, a GG Homes partner, has been helping homeowners take control of their financial future since 2014. We're a reputable, fast-growing real estate company based in Irvine, CA, and we're built on a simple belief: that selling your home should feel empowering, not stressful. Our team is collaborative, supportive, and genuinely invested in each other's success. About the Role We're growing and looking for a motivated, people-first Acquisitions Specialist to join our Irvine team. In this role, you'll be the first point of contact for homeowners exploring their options, helping them navigate the process with confidence while building and managing a healthy sales pipeline. This is a fantastic opportunity for someone early in their sales career who is eager to learn, grow, and make a real impact. Compensation $60,000 base + uncapped commissions with first year OTE at $120,000+ Responsibilities • Manage inbound and outbound leads via phone, email, and chat, responding quickly and confidently, • Qualify prospects by understanding their needs, timeline, and situation, • Schedule and confirm appointments for our senior acquisitions team, • Build genuine relationships with homeowners and guide them through the early stages of the process with care and professionalism, • Follow up consistently, turning initial conversations into scheduled meetings, • Maintain accurate and up-to-date records in our CRM, • Meet daily, weekly, and monthly activity and conversion targets, • Take ownership of your pipeline and look for ways to continuously improve your approach What We're Looking For • Someone eager to launch and grow a career in sales, • Strong communicator who genuinely enjoys connecting with people, • Comfortable with outbound calling and self-generating opportunities, • Coachable, organized, and accountable, • Bilingual in English and Spanish is a plus and strongly encouraged, • Recent grads and career changers are welcome What We Offer • Medical, Dental, Vision, and 401(k), • Flexible PTO, • Homebuyers Program to help you purchase your own property, • Licensing and continued education coverage, • Hands-on training and mentorship from day one, • A team that celebrates your growth and supports your goals Superior Homebuyers is an equal opportunity employer. Apply today and take the first step toward a rewarding career in real estate.

Job DescriptionSalary: $20-$24 Position Summary The Billing Clerk provides comprehensive billing and administrative support across all firm offices. This role is responsible for accurate data entry, payment processing, invoice generation, client billing communication, and calendar-based balance monitoring. The ideal candidate is detail-oriented, organized, and comfortable handling high-volume billing tasks while providing responsive client service. Essential Duties & Responsibilities Billing & Payment Processing • Post received case payments and process credit card transactions., • Set up and manage automatic monthly payment arrangements., • Generate invoices for legal fees, filing fees, attorney expenses, and client consultations., • Enter cost logs, USPS and FedEx shipments, mileage and parking expense reports, and hourly time entries accurately., • Update missing credit notes and location fields in Clio and QuickBooks as needed., • Contact clients regarding declined credit card payments and obtain updated payment information., • Communicate with clients regarding outstanding balances and document all interactions., • Monitor office calendars for upcoming prep appointments, hearings, and interviews., • Contact clients in advance to collect balances due prior to scheduled appointments., • Review daily billing emails and mail notifications from all offices to identify balances due., • Respond to billing-related emails, chats, and voicemail messages throughout the workday., • Provide backup support for billing team members during absences, including processing contracts, FedEx shipments, and assigned office communications., • Assist with billing specialist duties as needed to ensure continuity of operations. Physical Requirements • This position is primarily sedentary, with occasional standing, bending, and reaching., • Must be able to lift and carry files or materials weighing up to 10 pounds. Additional Information • Duties, responsibilities, and activities may change at any time based on business needs., • A detailed breakdown of job duties may be attached or provided separately.

Job Description Acquisitions Specialist with Superior Homebuyers About Us Superior Homebuyers has been helping homeowners take control of their financial future since 2014. We're a reputable, fast-growing real estate company based in Irvine, CA, and we're built on a simple belief: that selling your home should feel empowering, not stressful. Our team is collaborative, supportive, and genuinely invested in each other's success. About the Role We're growing and looking for a motivated, people-first Acquisitions Specialist to join our Irvine team. In this role, you'll be the first point of contact for homeowners exploring their options, helping them navigate the process with confidence while building and managing a healthy sales pipeline. This is a fantastic opportunity for someone early in their sales career who is eager to learn, grow, and make a real impact. Compensation: $60,0000 base, $120,000+ OTE. Compensation: $120,000+ OTE Responsibilities: • Manage inbound and outbound leads via phone, email, and chat, responding quickly and confidently, • Qualify prospects by understanding their needs, timeline, and situation, • Schedule and confirm appointments for our senior acquisitions team, • Build genuine relationships with homeowners and guide them through the early stages of the process with care and professionalism, • Follow up consistently, turning initial conversations into scheduled meetings, • Maintain accurate and up-to-date records in our CRM, • Meet daily, weekly, and monthly activity and conversion targets, • Someone eager to launch and grow a career in sales, • Strong communicator who genuinely enjoys connecting with people, • Comfortable with outbound calling and self-generating opportunities, • Coachable, organized, and accountable, • Bilingual in English and Spanish is a plus and strongly encouraged What We Offer • Medical, Dental, Vision, and 401(k), • Flexible PTO, • Homebuyers Program to help you purchase your own property, • Licensing and continued education coverage, • Hands-on training and mentorship from day one, • A team that celebrates your growth and supports your goals Superior Homebuyers is an equal opportunity employer. Apply today and take the first step toward a rewarding career in real estate.

Job DescriptionSymple Lending, an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers. As a Sales Assistant (AKA Enrollment Specialist), you will play a vital part in supporting daily operations by managing administrative tasks and ensuring the timely and accurate processing of applications. What You’ll be Doing: • Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team., • Assist with converting files and ensure successful document delivery by communicating with current and potential clients via phone, SMS, and email communication., • Provide exceptional customer service via chat and phone to resolve problems related to phones, files, or backend systems., • Coordinate with IT, affiliates, and other departments to troubleshoot and resolve issues efficiently., • Maintain accurate records of support requests and resolutions to ensure seamless communication and follow-up., • Collaborate with sales agents to identify recurring issues and recommend process improvements., • Ensure all support requests are handled professionally, promptly, and with a customer-first attitude. What You’ll Bring:, • Proven experience in a customer service role, with a focus on chat and phone support., • Experience supporting a sales team, preferably in a fast-paced environment., • Strong troubleshooting skills and the ability to resolve technical issues effectively., • Experience in the debt settlement industry., • Bilingual (English and Spanish) preferred to support our diverse team and client base., • Excellent communication skills (verbal and written)., • Ability to multitask, prioritize, and stay organized in a high-pressure environment., • Proficient in using Salesforce, Slack, CRM systems, and other collaboration tools. Why Work for Symple Lending:, • Competitive Salary, • Professional growth, • Health insurance, • Vision & dental insurance, • Paid time off, • A collaborative and innovative work environment. y3Q0WXFMn8

Job Description Ready to elevate your career with a company that’s consistently recognized as one of the Top Workplaces? We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Debt Consultant, you'll be the first point of contact for customers looking for financial solutions- and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities • Consult with clients to assess their finances and determine if debt settlement is a viable option., • Handle inbound calls while also proactively reaching out to leads provided by the company., • Educate clients on the debt settlement process, including how it works, potential risks, and benefits., • Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution., • Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through., • Meet or exceed monthly sales targets and performance metrics set by the company., • Ensure adherence to all state and federal laws, as well as company policies related to debt settlement., • 2+ years of sales experience in a call center with a proven track record of success., • Minimum of 1 year of experience in Debt Settlement, or a related field., • Strong work ethic, self-motivation, and a results-driven attitude., • Proficiency in using CRM systems and call center technology., • Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation., • Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively., • Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment., • Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions., • Must be available to work evenings and/or weekends as required. The Perks • UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month, • Daily Pay Option – Get paid faster with flexible daily payout access, • Paid Training – We invest in your success from Day 1, • Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated, • Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more, • Career Growth & Leadership Opportunities – We promote from within, • Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being, • Paid Holidays – Enjoy time off with paid company holidays, • 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Note to Agencies: Americor Funding Inc. has an internal recruiting department and may, at times, supplement that capability with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are directed not to contact Americor Funding Inc. employees directly to present candidates. It is the Company’s policy that all candidates must be presented to hiring managers exclusively by the internal recruiting team or other authorized personnel. Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Powered by JazzHR 8RqSIjRg7E

Job DescriptionDescription: ABOUT US At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. OUR VALUES Everything we do is guided by our five shared commitments: • Value Every Voice - We put people first., • Act with Integrity - We do what’s right., • Explore Beyond Boundaries - We’re driven by curiosity., • Own the Outcome - We take responsibility for our decisions. As a Contact Center Sales Agent, you are the critical link between curiosity and conversion. You’ll serve as a trusted advisor, guiding prospective guests and travel partners through the vacation planning journey with confidence, enthusiasm, and expertise. You’ll manage inbound and outbound leads, actively engage warm prospects, and convert interest into bookings using a consultative, relationship-based sales approach. If you’re energized by closing sales, delivering standout guest experiences, and growing in a fast-paced, customer-first environment, we invite you to join our high-performing sales team. Here, sales enablement meets purpose—and your success fuels our guests’ unforgettable journeys. KEY RESPONSIBILITIES • Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a strategic consultative sales approach., • Own your sales pipeline in Salesforce—log all activity, track follow-ups, and manage your portfolio of opportunities to closure., • Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs., • Maximize performance through disciplined lead follow-up, thoughtful discovery, and consistent outbound re-engagement, • Deliver exceptional service while achieving KPIs tied to conversion, retention, call quality, and guest satisfaction., • Stay current on product offerings, brand promotions, and travel trends to maintain expertise and credibility., • Contribute to team success by participating in enablement sessions, sharing best practices, and hitting collective goals., • Goal-Oriented – You thrive in a target-driven environment and love achieving (and exceeding) quotas., • Consultative Selling – You ask smart questions, listen actively, and guide customers to the right-fit product., • CRM Fluency – You’re confident navigating Salesforce to manage leads, track activity, and drive conversions., • B2B/B2C Savvy – You understand the nuances of both guest-facing and trade-partner support., • Relationship Builder – You’re authentic, engaging, and skilled at building rapport that drives repeat business., • Team Player – You share wins, collaborate generously, and contribute to a positive sales culture., • Remote Structured Environment Readiness - You bring experience working in a highly structured, performance-driven, fully remote environment with clear expectations and accountability measures., • Schedule Flexibility - You’re adaptable and able to support a 7-day contact center operation through rotating shifts, including mornings, evenings, weekends, and occasional holidays based on business needs,, • Peak Season Commitment - You’re willing to step in during high-volume periods and support overtime needs when demand increases., • Industry Commitment - You’re open to becoming TICO Certified (Travel Industry Council of Ontario) within your first 60 days of employment, with TTC covering the cost of your initial certification attempt., • Ability to start full-time if hired, on June 17, 2026.What We Offer You, • Competitive Compensation - $18/hour plus performance-based incentives., • Earn More with Uncapped Incentives: Along with a base rate of $18/hour, this role offers uncapped performance-based incentive opportunities. High performers typically average about $10,000 in additional annual incentive earnings, with top performers earning even more., • Growth Opportunities - Access to a learning budget, professional training programs, and career advancement pathways.

Job Description Customer Service Representative / Order Processing Specialist Location: 3112 W. Alpine Street Santa Ana, CA 92704 Hours: 7:00 am to 3:30 Monday-Friday Benefits: • Competitive Salary Range: $19.00 to 20.00 an hour, depending on experience. About Us: At Medic Air, llc, we are committed to providing top-quality air filters and exceptional service to our customers. We believe that clean air is essential for health and well-being, and we're dedicated to making sure our customers receive the best products and support. Position Overview: We are seeking a detail orientated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries related to air filters, processing orders, and resolving issues. If you have a passion for delivering outstanding customer service and have a keen interest in air quality products, we would love to hear from you! Key Responsibilities: • Customer Assistance: Provide knowledgeable and friendly support to customers via phone, email, and chat regarding air filter products, compatibility, maintenance, and maintain snacks and beverages for customers., • Order Management: Assist customers with placing orders, tracking deliveries, maintaining calendar, and processing returns or exchanges., • Product Knowledge: Maintain up-to-date knowledge of our air filter products and their specifications to effectively answer customer questions and provide recommendations., • Issue Resolution: Handle customer complaints and concerns with empathy and professionalism, working to find satisfactory solutions., • Record Keeping: Accurately document customer interactions, orders, and feedback in our CRM system., • Experience: Previous customer service experience is preferred, Must be able to multi-task, particularly in a product-related field. Knowledge of air filters or HVAC systems is a huge plus., • Communication Skills: Excellent verbal and written communication skills with the ability to explain technical information in an understandable manner., • Spanish speaking is a strong plus, but not required., • Problem-Solving: Strong problem-solving abilities with a focus on customer satisfaction and resolution., • Attention to Detail: High level of accuracy in order processing and record-keeping., • Technical Proficiency: Comfortable using customer service software and CRM systems. Basic proficiency in Microsoft Office Suite (Word, Gmail,). Excell is helpful but not mandatory., • Attitude: Positive, patient, and proactive attitude with a strong commitment to customer service excellence. Ability to get along with others (no drama). Medic Air, llc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company DescriptionMedic Air takes pride in providing the highest quality air filtration products for the health and safety of our clients. We are committed to giving our customers what they want, when they need it, while delivering exceptional service and value.Medic Air takes pride in providing the highest quality air filtration products for the health and safety of our clients. We are committed to giving our customers what they want, when they need it, while delivering exceptional service and value.

Job Description A Customer Service Representative serves as the primary point of contact between a company and its customers. They address inquiries, resolve issues, and ensure customer satisfaction through efficient and professional communication. This role involves handling a variety of customer interactions across multiple channels to support the company's service goals and maintain positive client relationships. Responsibilities • Respond promptly to customer inquiries via phone, email, or chat., • Resolve customer complaints and issues with patience and professionalism., • Maintain detailed records of customer interactions and transactions., • Provide product and service information to customers., • Escalate unresolved issues to appropriate departments., • Follow up with customers to ensure resolution and satisfaction., • Process orders, forms, and applications as needed., • Collaborate with team members to improve customer service processes.

Job Description JOB DESCRIPTION: Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. This role will support both our wholesale and e-commerce customers by delivering exceptional services across multiple communication channels including phone, email, chat, and online platforms. The ideal candidate is enthusiastic, detail-oriented, and thrives in a fast-paced environment. You will work closely with customers, sales representatives, and internal departments to assist with orders, returns, account management, shipment tracking, and general customer inquiries. This position requires someone who can multitask efficiently while maintaining a high level of accuracy, professionalism, and customer satisfaction. The successful candidate will have strong communication skills, a positive attitude, and the ability to adapt to a variety of customer needs. We are looking for someone who is eager to contribute ideas, grow within the company, and help continue delivering the highest level of service across all customer channels. Must be highly motivated, possess strong communication skills, thrive in a fast-paced environment, and be eager to work as a team player. As a company, we have donated 10% of our profits back to conservation every year since 1973 through our 10% Pledge. It is important that our employees share our passion for giving back. Company DescriptionAFTCO is a fishing and outdoor apparel company with a legacy of USA-made hardgoods, operating three divisions: AFTCO Clothing, AFTCO Tackle, and Marsh Wear. Now in our 67th year, we are a third-generation, family-owned business focused on long-term growth through independent retailers and direct-to-consumer channels. In an industry increasing driven by private equity and cheaply built products, we pride ourselves on being the opposite. The AFTCO brand delivers products built for extreme conditions - from the freezing temperatures of Michigan’s Upper Peninsula to the humid summers of Costa Rica. We focus on durability, performance-driven fabrics, and lasting construction, prioritizing function and subtle technical design. Since 1958, AFTCO has set the standard for fishing tackle and performance-driven technical apparel. We are passionate about our products, time on the water, giving back to the resources, and most importantly our employees. We believe strongly in taking our brightest employees and advancing their careers.AFTCO is a fishing and outdoor apparel company with a legacy of USA-made hardgoods, operating three divisions: AFTCO Clothing, AFTCO Tackle, and Marsh Wear. Now in our 67th year, we are a third-generation, family-owned business focused on long-term growth through independent retailers and direct-to-consumer channels. In an industry increasing driven by private equity and cheaply built products, we pride ourselves on being the opposite. The AFTCO brand delivers products built for extreme conditions - from the freezing temperatures of Michigan’s Upper Peninsula to the humid summers of Costa Rica. We focus on durability, performance-driven fabrics, and lasting construction, prioritizing function and subtle technical design.\r\n\r\nSince 1958, AFTCO has set the standard for fishing tackle and performance-driven technical apparel. We are passionate about our products, time on the water, giving back to the resources, and most importantly our employees. We believe strongly in taking our brightest employees and advancing their careers.

Luqra was built on innovation, integrity, and a commitment to delivering reliable payment solutions for our merchants. As we continue to grow, we remain focused on earning merchant trust through strong products, responsive service, and operational excellence. Our employees play a key role in that mission, and we’re looking for motivated, detail-oriented individuals to join our growing team. Job Description: This is a full-time, on-site position supporting merchants with payment processing and account-related inquiries. After completing a 90-day Monday–Friday (8-hour) training period, the role transitions to a consistent 4x10 schedule with fixed shifts in our 24/7 operating environment. Responsibilities: • Provide support to customers via inbound phone calls, email, chat, and ticketing systems., • Respond to customer inquiries in a timely, accurate, and professional manner while meeting quality and service standards., • Perform data entry and maintain accurate, up-to-date account records., • Clearly document all interactions, troubleshooting steps, and resolutions using call and ticketing systems., • Assist with technical troubleshooting of credit card processing terminals and software., • Communicate technical information in clear, customer-friendly language for non-technical users., • Take ownership of customer issues from initial contact through resolution, including follow-ups and internal coordination., • Use sound judgment and follow established procedures when handling customer requests., • Consistently meet response time, documentation, and quality benchmarks., • De-escalate challenging situations professionally by remaining calm, identifying root causes, and guiding issues to resolution. Qualifications: Required • 1+ years of customer service or support experience., • Strong verbal and written communication skills, with the ability to explain technical and financial concepts clearly to customers., • Proficiency with computers and common business tools, including Microsoft Office and Outlook., • Ability to quickly learn new systems, products, and processes in a fast-paced environment., • Experience supporting merchant services, payment processing, or card networks., • Familiarity with TSYS or similar payment processing platforms., • Experience using CRM systems (e.g., Salesforce, IRIS or similar tools)., • Prior multi-channel high-volume customer support experience., • Bilingual (a plus, not required). Benefits and Perks: • Competitive salary, based on experience, • Comprehensive benefits package including medical, dental, and vision, • 401(k) with company match, • Paid time off, • Holiday pay, • Opportunities for personal and professional growth, • Collaborative, team-oriented culture

Job Description • Follow company policies and procedures to ensure quality service, • Respond to customer inquiries via phone, email, or chat in a timely manner, • Provide product or service information and answer questions Job Requirements, • Excellent verbal and written communication skills, • Ability to handle inbound and outbound customer service calls, • Strong problem-solving and multitasking abilities, • Basic computer and data entry skills, • Ability to maintain accurate customer records, • Professional and friendly customer service attitude, • Previous customer service or call center experience a plus, but not required, • Bilingual (English/Spanish) a plus, but not required Additional Information PAY RATE: $18.00 The pay rate ranges from $18-$85.00 SCHEDULE: Monday-Friday CITY: Santa Ana ZIP CODE: 92705 Meet Your Recruiter Santa Ana Branch • 714-966-2610 Pirate Staffing does not discriminate against any applicant or personnel because of race, color, religion, sex, sexual orientation, national origin, disability, age, veteran status, genetic information or any other status protected by law.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job Description BrainMD is a leading provider of doctor-formulated nutraceutical supplements, educational media, and self-care solutions designed to optimize brain health and overall well-being. We were founded by Dr. Daniel G. Amen, a 12-time New York Times bestselling author, clinical neuroscientist, and world-renowned brain imaging specialist, with one powerful belief at our core: When you change your brain, you change your life. Dr. Amen is also the founder of Amen Clinics, with eleven locations nationwide serving more than 7,000 patient visits each month—and growing. His groundbreaking public television programs on brain and mental health have aired over 160,000 times, bringing science-based brain health education to millions of people worldwide. As a pioneer in brain SPECT imaging, Dr. Amen introduced a revolutionary way of understanding the brain. In 2015, Discover Magazine recognized his research on brain SPECT imaging as one of the top science stories of the year. Backed by decades of clinical experience and research, BrainMD’s scientific and clinical teams continually translate the latest findings into innovative, targeted formulas that support brain function, energy, memory and learning, mood, stress reduction, and sleep. Everything we do is rooted in science, compassion, and a commitment to transformation. Customer Care Specialist– Why This Role Matters As a Wellness Support Specialist at BrainMD, you will serve as a trusted guide and advocate for our customers, connecting with them daily via phone, email, and chat. Our goal is to deliver the best customer service experience in the world, and every interaction is handled with warmth, clarity, empathy, and purpose. At BrainMD, customer service is not a support function, it is a mission-critical role. For many customers, you may be the first real human connection they have with our brand, and at times, the person they turn to during moments of confusion, frustration, or vulnerability. Your voice, your words, and your ability to truly listen have a direct impact on how someone feels about their health journey. Success in this role requires more than technical skill. We are looking for individuals who genuinely put customers first, communicate exceptionally well (both verbally and in writing), learn quickly, and think beyond scripts to solve problems thoughtfully and creatively. You are not just answering questions, you are helping people feel heard, understood, and supported as they take meaningful steps toward better brain and mental health. Every conversation is an opportunity to build trust, restore confidence, and reinforce hope. The care you provide helps customers feel confident in their choices, remain consistent in their wellness journey, and continue investing in their well-being. When you do your job well, people don’t just stay with BrainMD-they feel grateful they found us. This position is based out of our Irvine office. Team members are expected to master our backend systems, develop a deep understanding of our proprietary products and ingredient terminology, and collaborate closely with cross-functional teams to ensure each customer experience is seamless, supportive, and memorable from start to finish. This role is ideal for people who take pride in doing meaningful work, believe kindness and clarity can change lives, and want to be part of a team that is setting a new standard for what world-class customer service truly looks like. Essential Duties and Responsibilities • Answer inbound phone calls promptly, professionally, and with warmth, • Respond to a high volume of customer emails and chats accurately and efficiently, • Ensure every prospective and current customer feels heard, valued, and confident in choosing BrainMD, • Represent the BrainMD brand with professionalism, empathy, and clear communication, • Assist customers with orders, returns, exchanges, subscriptions, and general inquiries, • Maintain up-to-date knowledge of products, promotions, and subscription management best practices, • Place outbound follow-up calls to prospective and existing customers as needed, • Provide clear, detailed explanations of products, services, and policies, • Think proactively and creatively to resolve issues and improve customer experience, • Identify and recommend opportunities to improve efficiency, processes, and workflows, • Resolve customer concerns independently when possible and escalate appropriately when needed, • Partner closely with the warehouse team regarding fulfillment, returns, cancellations, and defective products Qualifications and Requirements • High School Diploma or GED required, • Associate’s or Bachelor’s degree preferred, • Experience working with Supplements a plus., • Bilingual in Spanish is a plus, • Proficiency with Microsoft Office and basic computer systems, • Previous experience in customer service or customer-facing role, • Exceptional phone presence with professional demeanor, and natural sense of empathy, • Excellent listening skills with the ability to ask thoughtful, probing questions, • Strong problem-solving, critical thinking, and strong interpersonal skills, • Fast learner with the ability to quickly understand products and make appropriate recommendations, • Strong work ethic; self-motivated and comfortable managing multiple priorities in a fast-paced environment, • Clear, confident verbal and written communication skills, • Team-oriented mindset, positive attitude and genuine passion for helping and supporting others Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made. • Prolonged sitting, • Frequent typing and extended computer screen use, • Regular use of hands and fingers for office equipment and telephone, • Frequent hearing, listening, and speaking, • Occasional standing, walking, reaching, stooping, or bending Work Environment The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodation may be made. • Indoor, temperature-controlled office environment, • Moderate noise level

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job DescriptionOn‑Site Deskside Support Technician (3‑Month Contract) On-Site Location: Irvine, CA Position Overview We are seeking an experienced On‑Site Deskside Support Technician for a 3‑month, short‑term contract to provide hands‑on technical support at a customer location. This role is 100% on‑site and will deliver direct deskside support to end users, assisting with hardware, software, and basic network and telephony issues, as well as device deployments. Key Responsibilities • Provide IT deskside support for hardware, software, and related computer systems; support may also be delivered via email, chat, or phone as needed, • Perform Install, Move, Add, and Change for both in‑house and remote users, • Respond promptly to service requests and incidents, ensuring timely resolution, • Configure, install, maintain, troubleshoot, and support workstations, laptops, mobile devices, and peripherals, • Provide technical assistance during installation/conversion as requested for in-house and remote users, • Upgrade or install new equipment and be ready to operate according to schedule, • Create and maintain accurate IT service tickets for computer systems repairs, upgrades, new installations, and solutions provided, • Prioritize IT Service requests and escalate issues appropriately, • Work directly with hardware and software vendors to resolve complex issues with the user's computer system, • Maintain and manage IT asset inventory, including receiving, tracking, relocation, and disposal of equipment, • Terminate, decommission, or relocate IT assets as required, • Provide Tier 1 support for Network/LAN and telephony issues, • Deliver Tier 2 and Tier 3 deskside support as needed, ensuring all work meets defined SLA requirements, • Strong ability to troubleshoot PC hardware, software, and basic network issues, • Proficiency with Microsoft technologies, including:, • Windows OS, • Active Directory (AD), • Group Policy Objects (GPO), • Microsoft Office Suite, • Experience supporting enterprise environments with 500+ users, • 3+ years of deskside or end‑user support experience preferred, • Strong communication and customer service skills, with the ability to explain technical issues clearly, • U.S. Citizen or Permanent Resident required, • On‑site support required; remote work is not available for this role Golden Star Technology Inc. (GST), headquartered in Cerritos, CA, is a leading provider of IT and AV solutions and services for small and mid-sized businesses, enterprises, government agencies, and educational institutions. Since 1985, GST has built a strong reputation through a broad portfolio of products, custom configurations, and exceptional customer service across industry-leading technology solutions. For more information, please visit . Job Posted by ApplicantPro

Job DescriptionThe Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company.Education and/or Experience• High school diploma or general education degree (GED)• Customer service experience a plus• Bilingual Spanish or VietnameseDUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. • Serve as the first point of public contact for all customer service issues, • Promote positive customer relations with customers and coworkers, • Respond to calls from the public and provide general information and service, • Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems, • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution, • Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs, • Maintain customer records by updating account information., • Process requests for new customer accounts, • Open cases for unsolved customer inquiries, • Process customer disputes, • Process the closing of customer accounts and initiate refunds when required, • Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current, • Consistently meet established productivity, schedule adherence, and quality standards., • Communicate effectively with a variety of people across various levels both within and outside the organization., • Make positive suggestions on improving and streamlining workflow processes and enhancing profitability, • Develop a strong teamwork ethic, • Follow communication procedures, guidelines, and policies, • Provide face-to-face customer service with walk-in center customers when required, • Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required, • Respond to customer chat and text to answer questions and provide assistance when required, • Other duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.• Excellent phone etiquette• Excellent verbal communication skills• Excellent attendance and punctuality• Enjoy providing prompt and timely service to our customers• Possess strong interpersonal skills and have compassion and empathy for customer situations• Be energetic, self-motivated, and quick-thinking• Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fastpaced changing environment• Ability to read and comprehend normal instructions, correspondence, and memos• Ability to effectively present information in oneonone situations to customers, clients, and other employees of the organization• Ability to apply common sense understanding to carry out detailed written or oral instructions• Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday• Must be able to pass background and drug screenings• Ability to achieve and maintain departmental performance standardsPHYSICAL DEMANDS • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.• Ability to adhere to strict attendance requirements• Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds• Must be able to lift, carry, walk, and stand• Vision for reading, recording, and interpreting information• Frequent speech communication, hearing and listening to maintain communication• Daily use of computer and keyboard, standard office equipment and telephone• Ability to access, input, and retrieve information from the computer• Frequent hand/eye coordination to operate computer keyboard and office equipment• Noise level in the work environment is quiet to moderateSUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility.