Warehouse Specialist
3 days ago
Burbank
Location: Burbank, CA Employment Type: Fulltime Pay Rate: $22-25/hour Hours: 5:30am-3pm or 4pm-12:30am PST (might need to work overtime or during the weekends) *Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. * Key Responsibilities: • Assistant supervisors with operations of DSPs, ensuring compliance with company standards., • Develop and enforce quality assurance protocols., • Monitor performance and drive continuous improvement., • Oversee warehouse activities for consistency and reliability., • Conduct daily control meetings and performance reviews., • Recruit qualified DSPs and provide onboarding., • Design training to improve service quality., • Oversee regional fleet operations, task distribution, and cost control., • Continuously optimize collection models and processes., • Coordinate with internal teams and external partners., • Handle daily operations and emergency responses. Requirements: • Bachelor’s degree or equivalent, • Strong leadership, analytical, and decision-making skills., • Able to perform under pressure in fast-paced environments Benefits: • 7 PTO days, • 5 Paid Sick Leave Days, • 6 Paid Holidays, • 401K 100% Matching up to 2%, • 50% Medical insurance, 100% Dental and Vision Insurance