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Job Title: Customer Support Travel Agent Location: Remote – USA Based Join Vacation Advertiser – Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we’re looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you’ll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer—whether they’re looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You’ll Do: • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, • Assist clients with booking travel arrangements and troubleshooting issues, • Provide detailed information about destinations, services, policies, and promotions, • Ensure customer satisfaction by resolving concerns quickly and effectively, • Collaborate with travel advisors, sales teams, and vendors to solve complex issues, • 1+ years of experience in customer support, hospitality, or travel-related services, • Excellent communication and interpersonal skills, • Tech-savvy and comfortable using CRM platforms and booking tools, • Ability to stay calm and organized in a fast-paced environment, • Passion for travel and desire to help others plan incredible vacations, • A proactive attitude and strong problem-solving skills, • Must have an entrepreneur mindset!Preferred (but not required):, • Experience in the travel industry or familiarity with travel booking systems, • Knowledge of all-inclusive resorts, cruises, and European vacations, • Job Status: Full-time or Part-time, • Schedule: Flexible with some preferred weekend availability, • Location: Remote (U.S.-based only), • Perks:, • Travel discounts, • Training, • Work-from-home flexibility, • Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company—it’s a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we’d love to hear from you! Ready to Apply? We’re excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.

Are you fluent in Finnish and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Finnish-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Finnish-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • You are fluent in Finnish, with excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-first attitude., • You embrace technology and feel comfortable working in a remote setting., • Self-motivated and eager to learn, you thrive in a fast-paced environment., • Open to the adventure of relocating to Greece for a memorable training experience!, • 3-month fully supported training in Greece with paid relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: * Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) * Forbes' America's Best Startup Employers (2021-2024) * Inc. 5000 Fastest-Growing Private Companies * Forbes’ Fintech 50 (2025-2026) * Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit ___ and ___. We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! * Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions * Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency * Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes * Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance * Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently * Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness * Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios * Active Property & Casualty (P&C) or Personal Lines insurance license (required) * 6+ months customer service experience in P&C (specifically, home insurance) * Experience working in a high-volume call center or customer support environment handling inbound calls * Bilingual (Spanish-speaking) proficiency * Hands-on experience servicing homeowners insurance policies * Ability to clearly explain policy coverage, billing, and underwriting requirements to customers * Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) * Demonstrated ability to work in a fast-paced, evolving environment with limited structure * Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): * 9:00 AM-6:00 PM CST * 10:00 AM - 7:00 PM CST * Note: Rotating Saturday shift required every 4–6 weeks. * There is a mandatory, paid 10 week training period. * We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: * Prompt updates and feedback following interviews * Interviews with recruiters, hiring managers, and members of teams * Skills assessment relevant to the position, if applicable * Genuine, thoughtful human interaction at every step Compensation at a Glance * Competitive Pay: Annualized compensation is $50,000-$52,000 * $1000 retention bonus (payable at 6 months) * Paid Training: 10 weeks of paid training * Bonuses and incentives designed to drive your success * Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits * Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level * 401(k) with company match up to 4% of eligible earnings * Multiple medical plan options, plus dental and vision coverage * Company-funded HSA contributions (based on medical plan selection) * Company-paid life insurance and short-term disability * Employee referral bonuses Health & Wellbeing * A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance * Access to mental health support and confidential counseling resources * 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually * Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development * Career mobility and internal growth opportunities across the organization * Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to

As a Customer Support Associate, you'll provide best in class service for our Aidin users in hospitals and provider facilities throughout the United States. You'll manage daily engagements through email, chat, and over the phone, providing subject matter expertise and escalating complex issues when needed. You'll work with a team committed to delivering on Aidin's promise, to create a health ecosystem where patients transition, on-time, to the best provider every time. The role reports to the Senior Director, Client Operations. A successful Customer Support Associate will demonstrate the ability to: • Bring a high level of confidence, a high fidelity of execution, and a high capacity for problem solving to our engagements with customers., • Develop a deep empathy for our customers, reflecting our belief that every interaction is an important, must-win opportunity., • Work collaboratively in a fast-paced environment that embraces change as a core strength in the delivery of great customer support., • Thrive in a startup environment, ambitious about your professional growth, owning the outcomes of your work, and finding opportunities to improve yourself and your team daily. Day-to-day, you will: • Answer emails, chats, and phone calls from our customers., • Develop an expert working knowledge of Aidin products and services., • Collaborate with teammates to ensure accurate reporting, appropriate coverage of our channels, knowledge sharing, and the gathering of customer feedback for other departments and functions at Aidin., • Contribute to efforts across Aidin, including, but not limited to, onboarding and training new customers, supporting our pre-cert workflows, and engaging as needed in a wide variety of tasks in support of our growing business., • Show up, ready to deliver your best, with a relentless optimism and can-do spirit that is reflected in everything you do. What you’ll bring: • 3+ years of experience in customer support., • Ambition for growing your professional career in technology., • Curiosity and problem-solving skills that foster a sense of ownership and pride in providing solutions to complex situations., • A positive attitude, that includes self-reflection and continuous improvement as core principles., • Adaptability and resilience in a dynamic environment, with a collaborative approach to achieving results., • Startup, B2B SaaS technology, and/or Healthcare IT domain knowledge strongly preferred. Culture and Values: At Aidin, our team is guided by four core values that shape everything we do: • Lead, Do Not React: Think big-picture, long-term, and do the right thing. We want team members who take initiative and lead with vision, rather than simply reacting to circumstances, • Make a Difference: For us, outcomes are everything. Be the solution. We value making a tangible impact through every event and initiative, • Embrace Uniqueness: Boldly be who we are. Individuality and authenticity are strengths that we bring to our work, • Celebrate the Doer: We celebrate action and the people who make it happen. If you thrive on taking initiative and seeing real results, you’ll fit right in About Aidin The Aidin platform enables efficient and effective care coordination, helping to ensure that patients are matched with the highest-quality post-acute care providers. Our cutting-edge platform is designed to improve patient outcomes - reducing length of stay, streamlining care coordination, reducing readmissions, and enhancing communication between patients, their families, and their care teams. Commitment to Diversity At Aidin, we strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience. • Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian., • Guide customers in selecting suitable accommodations and travel options based on their preferences., • Resolve any issues or complaints efficiently, ensuring a positive customer experience., • Document all customer interactions accurately within the CRM system., • Collaborate with other departments to enhance service quality and operational efficiency., • Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers., • Fluency in Croatian (both written and spoken) is essential; proficiency in English is a plus., • Previous experience in customer service, preferably in the travel or hospitality industry., • Outstanding communication skills with a friendly and professional demeanor., • Strong problem-solving skills and the ability to handle customer inquiries effectively., • Familiarity with booking systems and technology is an advantage., • Ability to work independently and manage time effectively in a remote work environment., • Willingness to work flexible hours, including weekends and holidays if required., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Job Description Master's Level Case Supervisor/ School Site Supervisor Join our passionate team of dedicated and educated professionals to help children and families in our communities! Make a difference in the life of a child! For over 40 years, IABA has been providing high quality treatment for children and families. PART TIME AND FULL TIME AVAILABLE! Growth opportunities available throughout the agency! This is an incredible opportunity to work as a clinical case supervisor with clients in the San Fernando Valley and/or Los Angeles areas. Utilize your skillset as a Master's level behaviorist, MSW or MFT to help children, not only designing and implementing behavior support programs in the school setting, but making an impact in the whole school community. WE OFFER YOU: • Competitive pay based on experience, • Paid Sick Time, • Regular training, support, and mentorship from IABA’s team of experienced Behavior Analysts, MFTs and Psychologists, • Opportunity to earn licensure and/or BCBA certification hours under a licensed/certificated supervisor, • Comprehensive paid training both when you are hired and ongoing, • Paid Drive Time & Mileage, • Excellent opportunities for advancement, • Opportunities to participate in conferences both locally and internationally, • Employee discounts and Employee Assistance Program including free legal and financial advice, free counseling support and much more, • Cell phone stipend and laptop Responsibilities: • Design and oversee behavior treatment programs for students with developmental and/or behavioral health disabilities, • Collaborate with teachers and school sites in the development and implementation of behavior treatment plans for students with disabilities to access their curriculum, • Provide ongoing training to staff, teachers, and other professionals to implement ABA treatment plans, • Conduct face-to-face supervision during direct treatment sessions at school sites, • Document ongoing treatment after each session and regularly summarize/analyze data, • Oversee the implementation and documentation of services by direct care staff, • Write initial assessment and progress reports according to funding source requirements, • Attend IEP meetings and collaborate with school site teams, • Participate in individual and/or group supervision, • Complete all required documentation in a timely manner, • Must have Master's degree in education, psychology, counseling, behavior analysis, child development, social work, or related field, • At least 3 years experience working as a behavior interventionist implementing ABA interventions with children with ASD, • At least 1 year experience working as a behavior supervisor designing ABA programs for children with ASD, as well as training caregivers and instructors how to implement these interventions, • Experience working with children with autism in the home and school settings for at least 3 years, • Experience overseeing/managing clinical cases for children with autism for at least 1 year, • Must be able to work with diverse populations, • Candidates who are BCBA-eligible or who have started the BCBA course sequence are encouraged to apply, • Bilingual candidates encouraged to apply You will need to be able to run, crawl, kneel, play on the floor, and engage in fast-paced physical activities with young children. The position may involve work face to face and over video chat. You must have a computer and internet access available daily. Work occurring over the internet requires you to have a quiet, private space for the duration of your session. You must be able to complete work in both live and internet-based settings in order to qualify for this position. Company DescriptionDo you want work you can be proud of? Do you want to make a significant impact of positive change to families in our community? If you said yes, then come and join our team! Join the Team at the Institute for Applied Behavior Analysis (IABA)!Do you want work you can be proud of? Do you want to make a significant impact of positive change to families in our community? If you said yes, then come and join our team!\r\n\r\nJoin the Team at the Institute for Applied Behavior Analysis (IABA)!

Are you fluent in Norwegian and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Norwegian-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Norwegian-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in Norwegian (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with accommodation and stipend., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from October 13 - October 24 remotely taking place in the Hawaii Timezone. You must currently live in the following states to apply: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. • Respond to customer-submitted live chats and email in a timely manner, • Queue-based, typing work will account for approximately 90% of the role, • Live Chat is our primary channel of support in this role, • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries, • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat, • Stay up to date on new product features and improvements, • Identify isolated customer experiences and escalate important issues, • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us, • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support), • Expertise with written communication and the ability to spot spelling and grammar errors, • Proficiency with decoding conversations, identifying the cause, and aligning on end goals, • Capability of prioritizing competing requests, • Familiarity with the Squarespace platform, • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused, • Currently live in: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington., • A choice between medical plans with an option for 100% covered premiums, • Health Savings Account with Squarespace funding, • Fertility and adoption benefits, • Supplemental Insurance plans, • Headspace mindfulness app subscription, • Global Employee Assistance Program, • Retirement benefits with employer match, • Flexible paid time off, • 20 weeks for parental leave and up to 12 weeks to care for an ill family member, • $100 per month remote Stipend, • Access to supplemental insurance plans for additional coverage, • Education reimbursement, • Employee donation match to community organizations, • 8 Global Employee Resource Groups (ERGs) The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. Some roles may be eligible for overtime pay. Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit ___. Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote #LI-BW1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

Invoca is the leading AI-powered conversation intelligence platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing the intent behind every phone call, text, and chat, Invoca drives better customer experiences, increases revenue, and improves operational efficiency. We are a dynamic, fast-growing company with a collaborative culture and a passion for innovation. Are you a technical product leader passionate about the intersection of MarTech, privacy, and AI? Do you thrive on the challenge of navigating complex technical ecosystems to drive measurable business outcomes? At Invoca, we are looking for a Senior Technical Product Manager to lead our evolution into multi-channel, revenue-oriented interactions. This role is at the heart of our platform, bridging the gap between sophisticated web attribution and the next generation of two-way conversational messaging. You will own the technical strategy for how we identify, attribute, and engage customers across the entire journey. As a Senior Technical Product Manager, you will lead the vision and strategy for Invoca’s attribution engine and our expanding SMS engagement capabilities. You will define the roadmap for our JavaScript Tag, attribution, interaction flows, and phone number management, including continuing to evolve our two-way SMS messaging capabilities geared toward driving revenue. This is a high-impact role that requires a "self-starter" mentality, a deep sense of ownership, and a refusal to settle for the status quo. You will report to the Senior Director, Product Management as a key individual contributor, ensuring our platform remains compliant and performant in an increasingly complex privacy landscape. • Strategy & Roadmap: Execute the roadmap for attribution features, prioritizing self-serve configuration and intuitive setup., • Multi-Channel Innovation: Lead the expansion into two-way SMS messaging for revenue-driving use cases., • Technical Ownership: Manage requirements for JavaScript, tags/pixels, consent management, and attribution, including browser privacy changes and server-side tracking., • Compliance Management: Oversee business and phone number registration with carriers, including 10DLC and toll-free messaging policies., • AI Integration: Partner with AI teams to develop agentic experiences that make platform configuration more intuitive., • Full-Lifecycle Leadership: Own discovery, design, execution, and iteration based on performance metrics and customer feedback., • Some Travel: Participate in customer on-sites, industry conferences, internal concept sprints, and "hackstarts" to drive product discovery and innovation., • Stakeholder Influence: Communicate technical concepts to engineering and business teams while acting as the product owner for an agile scrum team., • Experience: 5–7 years in technical product management within B2B SaaS or enterprise MarTech/AI., • Technical Depth: Expert knowledge of JavaScript, consent management, and multi-touch visitor journeys., • Messaging Expertise: Experience SMS-enabling businesses, including knowledge of 10DLC/Toll-Free carrier rules., • AI Knowledge: Familiarity with agentic AI, LLMs, or modern orchestration frameworks., • Execution: A track record of solving complex technical problems with urgency and accountability., • Strategic Thinking: Strong analytical skills and the ability to succeed in ambiguous environments. This role is remote and open to candidates located in the United States and Canada only. Please note that we are unable to provide visa sponsorship for this position at this time. At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca’s success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 plus bonus potential We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

Join Patrique Mercier Recruitment JP and elevate your career in the bustling financial sector of Athens, Greece! We are seeking motivated Italian-speaking customer service representatives to play a crucial role in assisting our clients with their inquiries in the finance industry. This is an incredible opportunity to work in one of Europe’s most vibrant cities, providing support to our esteemed financial clients while enjoying the rich culture and history that Athens has to offer. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this position is perfect for you. Dive into a rewarding career where your contributions are valued, and begin your journey in one of the most exciting sectors today! • Deliver high-quality customer service to Italian-speaking clients within the financial sector through various channels, including phone, email, and chat., • Assist customers in addressing queries related to financial products and services, providing accurate and timely information., • Understand and navigate financial regulations and company policies to ensure compliance and provide effective support., • Maintain thorough documentation of customer interactions and issues in the company’s CRM system., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Participate in regular training sessions to stay updated on financial services products and industry changes., • Provide feedback on service processes and contribute ideas for continuous improvement., • Fluent in Italian, both written and spoken; proficiency in English is required., • Excellent communication skills with a strong emphasis on customer service., • Ability to work efficiently under pressure and handle multiple tasks effectively., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service, particularly in the financial sector, is preferred., • Familiarity with financial products, regulations, and CRM systems is advantageous., • A proactive attitude, adaptability, and a strong willingness to learn in a dynamic environment., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

Join Patrique Mercier Recruitment JP in beautiful Athens, Greece, as an Italian-speaking Customer Service Representative for our prestigious line of high-end coffee machines! This is a fantastic opportunity to combine your passion for exceptional customer service and intricate products that elevate the coffee experience. In this role, you will assist customers with their inquiries, provide detailed information about our premium machines, and ensure that each customer enjoys a seamless experience that reflects our brand's high standards. If you are eager for a rewarding career in a dynamic and supportive environment, this position offers the perfect blend of challenges and rewards in the heart of Greece's capital. • Provide outstanding customer support to Italian-speaking clients via phone, email, and chat regarding high-end coffee machines., • Address inquiries, troubleshoot issues, and resolve customer concerns efficiently., • Demonstrate a comprehensive understanding of the products, emphasizing their features and benefits., • Document all interactions accurately in the CRM system to maintain reliable customer records., • Work collaboratively with team members to enhance the customer service experience., • Participate in training sessions to stay updated on product knowledge and service techniques., • Gather customer feedback and propose improvements in service processes., • Fluent in both written and spoken Italian and English., • Exceptional communication skills and a passion for customer service., • Ability to thrive in a fast-paced environment and multitask effectively., • Strong troubleshooting and problem-solving skills., • Previous experience in customer service, preferably in a premium or technical product sector., • Familiarity with CRM software and customer support tools., • A positive attitude, eagerness to learn, and love for the coffee culture., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service. • Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat., • Provide information about products and services while assisting customers with their queries and concerns., • Resolve issues effectively and promptly, ensuring a satisfactory customer experience., • Document customer interactions accurately in the CRM system for future reference., • Work collaboratively with other team members to enhance customer satisfaction and support., • Stay informed about company offerings and industry trends to provide accurate assistance., • Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus., • Previous experience in customer service is preferred., • Strong communication skills with a focus on customer needs and satisfaction., • Ability to resolve problems efficiently and professionally., • Strong organizational skills and the ability to multitask in a fast-paced environment., • Familiarity with CRM software and general computer proficiency., • Willingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction. • Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian., • Provide information on product features, pricing, promotions, and delivery options., • Assist customers with order placement, tracking shipments, and resolving issues efficiently., • Document customer interactions and feedback in the CRM system to enhance service quality., • Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction., • Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers., • Fluency in Norwegian (both written and spoken) is essential; knowledge of English is preferred., • Experience in customer service, ideally in the e-commerce or retail sectors., • Strong communication skills and a commitment to delivering a positive customer experience., • Ability to troubleshoot problems and handle customer inquiries effectively., • Proficiency in using customer service software and basic computer applications., • Ability to work in a fast-paced environment and manage multiple inquiries simultaneously., • Willingness to work flexible hours, including evenings and weekends as necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer exciting Norwegian Speaking Customer Service positions in picturesque Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while enjoying the rich culture and stunning scenery of Greece. At Mercier Consultancy MD, we value our employees and strive to create a positive and supportive work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and ensuring our clients' satisfaction. • Provide outstanding support to Norwegian-speaking customers through phone, email, and chat, ensuring a friendly and professional approach in all interactions., • Assist customers in understanding our products and services by delivering clear and accurate information., • Swiftly resolve customer inquiries and complaints to enhance overall customer satisfaction., • Maintain accurate records of customer interactions and follow up to ensure their needs are met., • Collaborate with team members and other departments to improve service delivery and support., • Stay up-to-date with company offerings and industry trends to provide effective assistance., • Fluency in Norwegian (both written and spoken) is essential; additional language proficiency is an advantage., • Experience in customer service roles, particularly in a multilingual environment, is preferred., • Excellent communication skills, focused on building positive relationships with customers., • Strong problem-solving abilities with a customer-first mindset., • Comfortable using computer systems and CRM applications., • A proactive attitude, enthusiasm for new experiences, and willingness to relocate to Greece., • Flexibility to work varied hours, including evenings and weekends as required., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Position Summary: The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Shift Requirements: Monday - Friday 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: • Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced), • Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced), • Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate), • Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced), • Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced), • Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced), • Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced), • Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced), • Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Knowledge, Skills, and Abilities Required: • Customer Success & Advocacy Skills:, • Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced), • Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced), • Communication & Relationship Management:, • Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced), • Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced), • Technical & Analytical Proficiency:, • Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate), • Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate), • Organizational & Time Management Skills:, • Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced), • Ability to manage flexible schedules, with the availability to work Monday-Friday. Credentials & Experience: • Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required., • Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. NOTE: Starting pay for this position is $23.00/HR. BENEFITS • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k) Matching, • Flexible Spending Accounts, • Health Savings Accounts, • Disability & Life Insurance, • Employee Assistance Program, • LegalShield, • ID Shield, • Commuter Reimbursement Plan, • Tuition Reimbursement, • Bonus Pay ADDITIONAL BENEFITS INCLUDE: • Wellable membership, • Telescope Health (telehealth) through Accresa, • Intellect (mental health) application, • Employee engagement activities, including voluntary events, raffles, book club, and more!

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience. • Assist German-speaking customers through various channels, including phone, email, and live chat., • Support clients with their booking processes, modifications, and cancellations., • Troubleshoot any issues related to reservations and provide timely and effective solutions., • Document customer interactions and feedback in the company’s CRM system for quality assurance., • Collaborate with internal teams to resolve more complex customer issues efficiently., • Stay updated on promotions, policies, and services to provide accurate information to customers., • Fluency in German (both spoken and written), with English proficiency considered a plus., • Prior experience in customer service, especially in the travel or hospitality industry., • Outstanding communication skills and a customer-first attitude., • Strong problem-solving abilities and the capacity to handle complaints with empathy., • Familiarity with CRM systems and online booking platforms., • Willingness to relocate and adapt to the Greek work environment and culture., • Excellent organizational skills and the ability to manage multiple tasks in a fast-paced setting., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Tax Professional • Successful completion of the H&R Block Tax Knowledge Assessment1, • Experience in accounting, finance, bookkeeping or tax, • Experience completing individual returns, • Experience working in a fast-paced environment, • Comfort working with virtual tools video, phone and chat, • Ability to effectively communicate in person, via phone and in writing, • Must complete continuing education requirement and meet all other IRS and applicable state requirements, • High school diploma / equivalent or higher, • Bachelors degree in accounting or related field, • CPA or Enrolled Agent certification, • Experience completing complex returns (individual, trust, partnership), • 5+ years of experience in accounting, finance, bookkeeping or tax, • Experience conducting virtual tax interviews, • Experience with tax planning and audit support, • Sales and/or marketing experience Experience level 1-2 years Interview type In Person Hiring urgency Immediate (1-3 days) Preferred skills QuickBooks, Accounts Payable & Receivable, finance

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction! • Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat., • Respond to inquiries regarding products and services with accuracy and professionalism., • Efficiently resolve customer issues and complaints to ensure maximum satisfaction., • Document each customer interaction thoroughly for quality assurance., • Collaborate with internal teams to provide effective solutions and enhance service delivery., • Stay updated on our products, services, and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus., • Proven experience in customer support or service roles is preferred., • Excellent communication skills with a focus on building positive customer relationships., • Strong problem-solving skills and a proactive approach to customer service., • Experience with CRM systems and customer support software is beneficial., • Ability to work both independently and collaboratively in a team setting., • Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Welcome bonus, • Performance bonus, • And Much More...

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

We’re hiring a Customer Support Representative in Bloomington, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Customer Support Representative jobs in Bloomington, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

Job DescriptionSalary: $23.51 Position Title: Referral Coordinator (Temp) Department: Medical Reports to: HIM Manager Status: Union Position Summary: The referral coordinator maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinics Electronic Medical Record (EMR), Health Information Exchange (HIE) tools, apps, work queues, platforms, and portals. Performs appropriate documentation,prepares medical forms such as progress notes, labs, radiology reports, procedure reports, and other related material withaccuracy when coordinating the authorization request process of referrals. Coordinates quality continuity of care and treatment based on the Provider orders to ensure patient safety in a timely manner. Adhere to Clinica Romeros mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization. Responsibilities: • Upholds Clinica Romeros Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws., • The referral coordinator works in collaboration with assigned providers, medical staff, medical offices, specialists, referral coordinators and other programs and agencies such as: IPAs, DHS eConsult, EWC, BCCTP, and/or others., • Communicates clearly in order to promote patient engagement and education based on recommendations given by their health care providers and specialists. Answer and screen Referral Department phone calls, messages, correspondence, and queries., • Maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking process on an ongoing basis within the EPIC EMR referrals module in conjunction with other Health Information Exchange tools such as LANES Portals, WELL APP, DHS eConsult platform, MedPoint Management and Preferred IPA portals, DHS Medi-Cal EWC, EWC DETEC Database on-line Reporting portal, CareEverywhere, EPIC Referrals module, and EPIC secure chat and In-Basket tools., • Process assigned Provider Referral Orders based on linked services and/or programs such as MHLA, EWC, Fam Pact, BCCTP, health plans, Medi-Cal, Medi-care and/or other products, records, and Referral procedure and/or specialty with diagnosis and notes generated by the ordering Provider., • Through automatization workflows, Referral Coordinator performs Tracking of Authorizations, generates, sends correspondence, and referral notification updates through approved EPIC electronic Referral Letter templates, WELL App messages, mail, secure email, fax, assigned eFax account, telephone encounters, IPA portal inquires, eConsult messaging system, and EWC DETEC., • Maintains clear communication in regards to the Referral status, updates the referral reason codes, scans and/or imports/exports specialty Provider reports received, and forwards to assigned Providers for review, e-signature, and/or for further additional referral orders as well as with Patients, Specialty Clinics, IPAs, and/or other external and internal customers through EPIC Secure Chat, Epic In-Basket Messaging, telephone encounters, WELL App, secure email, fax, assigned eFax account, mail, and updates the EPIC Referral Module Notes sections for compliance and for internal and external audit purposes., • Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in order to obtain review and electronic signatures for review and completion of the referral loop workflow., • Perform as a patient advocate and liaison for specialty providers and social service referrals through the Transitions of Care Referrals workflow by coordinating Place of Service, Referral Class, and Referral Reason modules and by providing Summary of Care Documents., • Provides Breast and Cervical Cancer diagnosis, screen date, diagnosis date, screened by, and diagnosed by information based on ordering provider referral order to back office, front office, and eligibility staff prior to their portion of coordination of the enrollment and application process for the EWC Program, BCCTP Program, and/or with other Clinica Romero initiatives such as Breast Exam Events and/or other programs., • Notify Referrals Manager and Informatics Specialist regarding issues of connectivity and when an external provider/POS needs to be added and/or updated within the EPIC Referral Module., • Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public. Assures timeliness of services rendered to patients and looks after their comfort while on premises., • Maintains and reports data logs of abnormal mammograms (Immediate Work-Ups) to the Director of Revenue Cycle/Business Development for EWC Cancer Program Detection Reporting., • Provides coordination of appointment services, tracking, reports, and notifications for programs associated with Clinica Romero, such as EWC Cancer Detection Program recipients for Hollywood Presbyterian and/or White Memorial and/or other EWC providers based on Provider Orders., • Larchmont, UMI, CHLA, and other portals., • Generate and route data forms and reports to appropriate destination (billing, medical records, etc.). Qualifications/Requirements: • High School diploma required., • Bi-lingual English/Spanish, • College degree preferred or equivalent of three (3) years health care professional experience is a must., • Experience with the usage of Electronic Medical Records Systems., • Phone etiquette experience required., • Knowledge Office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms., • Customer service skills: communication, empathy, patience, and technical knowledge, • Work in team-oriented environment, and work well under deadlines., • Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.

Job DescriptionCSC Generation Enterprise (CSC) is an AI-enabled multi-brand platform that acquires and transforms retailers into profitable, digital-first, consumer-centric businesses. CSC's retail platform is purpose built around its core M&A strategy and drives alpha by encoding revenue growth, unit margin management, and other expert-level retail practices into automation and AI. CSC owns and operates more than 10 retail, eCommerce, and wholesale companies, including Sur La Table, Backcountry, and One Kings Lane. We are seeking a dynamic and experienced Vice President of Corporate Development, Porfolio Operations to drive the company's growth strategy through strategic partnerships, mergers and acquisitions (M&A), and other corporate development initiatives. The ideal candidate will have a proven track record of successfully identifying, evaluating, and executing strategic opportunities that align with CSC Generation's long-term objectives. This position will report into the CEO. What you get to do every day: • Collaborate with executive leadership to develop and refine CSC Generation's corporate development strategy, ensuring alignment with overall business objectives and growth targets., • Lead the end-to-end M&A process, including target identification, operational and financial due diligence, valuation analysis, negotiation, and integration planning., • Lead post-acquisition operational integration, including aligning systems and processes, driving synergy realization, and implementing performance tracking across acquired portfolio companiesCollaborate with operational teams to develop and execute post-merger integration plans, ensuring seamless transition and realization of synergies., • Conduct comprehensive market research and analysis to identify emerging trends, competitive threats, and potential investment opportunities within the retail and consumer sectors., • Perform financial modeling, valuation analysis, and investment thesis development to evaluate potential M&A targets and partnership opportunities., • Build and maintain relationships with key internal and external stakeholders, including executive leadership, board members, investors, and potential partners., • Identify and assess risks associated with potential transactions, and develop mitigation strategies to protect CSC Generation's interests., • Provide leadership, mentorship, and guidance, fostering a culture of collaboration, excellence, and continuous improvement.What you bring to the role:, • Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent, • Minimum of 8 years of experience in corporate development, investment banking, private equity, or management consulting, with a proven track record of executing complex M&A transactions and strategic partnerships., • Deep understanding of the retail and consumer industries, with experience evaluating market dynamics, competitive landscapes, and growth opportunities., • Strong financial acumen, including proficiency in financial modeling, valuation techniques, and deal structuring., • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence key stakeholders at all levels of the organization., • Demonstrated leadership experience, with a track record of building and managing high-performing teams., • Entrepreneurial mindset, with the ability to thrive in a fast-paced, dynamic environment and drive results in the face of ambiguity and complexity.What our interview process looks like:, • Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:, • \uD83D\uDCDE Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!, • \uD83D\uDCDD Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently., • \uD83D\uDC69\uD83C\uDFFD️‍\uD83D\uDCBBStep 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.

Job Description Jewelry Consultant - Pasadena, CA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Pasadena, CA location. The targeted budget for this position is $20-$22 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description If you are looking for an organization where your gifts, talents, skills, and abilities contribute to a greater cause, join our team. Our Mission: Ending human trafficking through education, advocacy and an empowerment model of providing direct legal and social services to survivors of human trafficking. About Us: The Coalition to Abolish Slavery and Trafficking (CAST) is a Los Angeles–based nonprofit organization that is working to put an end to human trafficking through comprehensive, life-changing services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, CAST has supported thousands of survivors through every phase of their journey to freedom- from counseling to legal resources to housing, educational and leadership training, and mentorship. Through these programs, CAST has worked with survivors to become leading voices in shaping policy and public awareness to ultimately put an end to human trafficking. CAST offers generous benefits, including medical, life, disability, paid sick/vacation time, and a 403(b) plan. Additionally, we provide you an opportunity to work with a team of committed individuals, where you are supported and given every chance to succeed. Title/Position: Training Specialist Status: Exempt Department: Legal Department Employment Type: Full-Time Position Location: Los Angeles, CA/Hybrid Summary of Position The Training Specialist is responsible for supporting the production, presentation, coordination, and maintenance of CAST delivered trainings within Los Angeles County on the topics of minors and youth impacted by human trafficking which includes sex trafficking, labor trafficking, and forced criminality through the lens of diversity, equity, and inclusion. This training program ensures alignment with Los Angeles County's Five-Year Strategic Plan that aligns with public health principles and integrated lived experience perspectives. This position plays a key role training social workers, probation, law enforcement, mental health, public health, educators, and community-based organizations in the development and implementation of trauma-informed best practice approaches when working with youth, including but not limited to, motivational interviewing, harm reduction, and resilience building strategies. Survivors are encouraged to apply This position includes but is not limited to the following: Essential Responsibilities • Provide overall support to ensure the production of trainings, • Conduct and compile research materials, • Co-create training curriculums, • Deliver training sessions in collaboration with team members, • Attend training program team meetings, debriefs, and check-ins, • Monitor Zoom trainings – Open trainings, monitor & respond in chat, assist trainer/s with logins, breakout rooms, close out, debrief, and provide other Zoom technical needs as necessary, • Create and update trainings on Quickbase, • Create and maintain training attendee reports on Excel, • Process Certificates of Completion, CEUs, and NEUs via Quickbase, • Run attendance and other demographic reports as needed, • Respond to inquiries from dedicated HT training support email, • Maintain training calendar updates, • Create and update surveys on Survey Monkey, • Prepare and submit housekeeping/preamble slides & survey links/QR codes to subcontractor's 2 days prior to their scheduled trainings., • Debrief and follow-ups with subcontractors as needed., • Copy and FedEx monthly documents to LA County, • Other tasks as designated by Training Director, • A minimum of five (5) years of experience providing services to, or delivering training related to, survivors of human trafficking, including minors and transition-age-youth., • Five (5) years of experience delivering and supporting training programs, • Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel, • Proficiency with Canva, • Highly organized, • Strong analytical and critical thinking skills., • Excellent written and verbal communication skills, • Excellent coordination skills, • Familiar with Zoom meetings and webinar platforms, • Based in Los Angeles, CA, • Ability to work from CAST office when necessary, • Ability to ensure training attendance through follow-up and outreach, • Familiar with adult learning models, • Ability to maintain confidentiality in all spaces, • Other tasks as designated by Training Director, • Ability to problem solve, be proactive, own outcomes, and meet deadlines, • Strong interpersonal skills with a focus on team success, • Demonstrates empathy and strong communication skills when working with diverse team members Salary is commensurate with experience. The benefits package includes medical, life, disability, sick/vacation leave, and a 403(b) plan. Opportunity to work with a team of committed individuals, be supported, and be given every chance to succeed. Applicants for this position should submit their cover letter, resume, and writing sample via our online portal. Due to the high volume of resumes received, only qualified candidates will be contacted. No Phone Calls, Please. CAST is an Equal Opportunity Employer The Coalition to Abolish Slavery & Trafficking (CAST) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Job Posted by ApplicantPro

Job Description Role Title: Billing Care Coordinator Location: Virtual Hourly Rate: $20-$22/hour Availability: Weekdays, Full-time About the Role The Billing Care Coordinator serves as the primary point of contact for members with complex or urgent billing issues. As the voice of Tia for billing-related calls, this role blends technical knowledge with empathy, helping members understand charges, resolve disputes, and navigate insurance-related questions with confidence. This team manages live phone interactions and high-touch cases while collaborating closely with Revenue Cycle Management (RCM) SMEs and the Billing Success Coordinators. The role is essential to maintaining trust, protecting member satisfaction, and ensuring billing issues are resolved with care and precision. Key ResponsibilitiesHigh-Complexity Billing Support • Handle inbound billing calls, escalations, and urgent member requests., • Resolve complex cases involving insurance denials, payment discrepancies, and patient billing concerns., • Partner with RCM SMEs to research and resolve nuanced cases requiring payer expertise., • Coordinate with offshore Billing Coordinators to ensure smooth handoffs between queues and escalations.Member Experience & Relationship Building, • Deliver compassionate, real-time support to members by phone or chat., • Build trust and confidence by providing clear, empathetic, and professional communication., • Advocate for members, ensuring timely resolution and transparent follow-up., • Represent Tia's tone and values in every member interaction.Operational Excellence & Documentation, • Document all calls and cases accurately, following HIPAA and internal compliance standards., • Follow escalation protocols and ensure tickets are fully resolved or properly routed., • Identify workflow gaps or recurring issues and partner with leadership to drive process improvement.Team Engagement & Collaboration, • Participate in training, QA reviews, and calibration sessions., • Share insights with offshore team and help refine workflows based on call learnings., • Support peer onboarding and serve as a subject matter expert for complex billing workflows.What Excellence Looks Like, • Resolves member issues efficiently, empathetically, and accurately., • Demonstrates expert knowledge of Tia's billing policies and systems., • Models calm and professionalism in high-stakes or emotional conversations., • Contributes to a culture of accountability, collaboration, and service excellence.Key Metrics, • ≥85% call answer rate., • <24h resolution for escalated billing cases., • 95% documentation compliance. Tia is technology-enabled, advancing and scaling excellent care through a proprietary clinical and operational platform that supports clinicians, strengthens care continuity, and improves outcomes. We are deepening and expanding one of the most comprehensive preventive care models for women on the market — with a growing focus on cardiometabolic health, longitudinal data, and earlier risk detection across the lifespan. By integrating technology, structured clinical pathways, and mission-aligned interdisciplinary teams, Tia delivers consistently strong clinical outcomes and a differentiated care experience for women. Tia is a Series D, venture-backed company with more than 120,000 women who trust Tia for their care, across four markets, supported by a national virtual platform. In each market, we partner with leading health systems to expand access, strengthen primary care, and improve quality for women at scale. About Tia's Culture: Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration • Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below), • Asking why, then why again — because accepting "this is just the way it is" is not good enough, • Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence. This position may require attendance at company and team off-sites. Unfortunately, scams targeting job seekers are on the rise. To protect yourself, know that we will never ask for payment, gift cards, or sensitive financial information during our hiring process. All communication from our team will come from an official company email address (@asktia.com). If something feels off, trust your instincts and reach out to us directly at . Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

Job DescriptionSalary: $22.33 Position: Call Center Representative - TEMP Department: Call Center Position Reports to: Patient Access Supervisor Status: Union Schedule: M-F / 7am - 4pm Position Summary: Under the supervision of the Clinic Office Manager, the Call Center Representative will assist patients and other external parties, by taking calls, answering questions, and forwarding calls and messages as appropriate. This position requires excellent customer service, written and verbal communication skills, as well as a working knowledge of spreadsheets (Excel and Google Drive), multi-line phone systems and basic computer skills. Responsibilities: • Answer telephones with appropriate Clinic Romero greeting, in a courteous and timely manner which includes: introducing the clinic and yourself by name., • Answer all calls no later than by the third, • Allow telephone caller to respond prior to being placed on, • Verify and update patient demographic information into EMR., • Sort messages for departmental If needed assist caller and take a message to forward to corresponding company personnel., • Check and retrieves answering service messages and follows up on appointment inquires., • Provide accurate, reliable information regarding Clinic's services., • Maintains knowledge of the various types of Medi-Cal, Health plans and other programs offered at Clinica Romero., • Verifies patient insurance coverages through the various web portals to ensure appropriate patient eligibility prior to scheduling appointments for new and establish patients., • Communicates invalid coverage information with patient and offer assistance of the Eligibility Department if necessary., • Perform PCP changes with patients authority by calling the health plan on a three-way call with patient to complete the PCP assignment., • Make reminder phone calls for next day scheduled, • Daily use of text messaging app, WELL Health or other technological platforms, responsible to monitor all incoming messages including but not limited to: responding timely to any appointment requests, close patient channels if no follow up is required, pin other departments to messages depending on the request made by patient., • Monitor and respond timely to any appointment request made by patient through our patient portal, Mychart., • Knowledge to problem-solve with other team members to effect change toward improvement of clinic services., • Review after hours call logs and assist with caller request as needed., • Screen calls appropriately in order to meet appointment, • Screen calls in order to set appointment for suitable site and department., • Must review and timely respond to any and all communication, through the various communication channels of the organization, including but not limited to: Outlook (email), Microsoft Teams, EMR secure chat, etc., • When required, must work in Medical Records Department/Front office Department and others., • Maintains a neat, clean and safe work area for which employee is specifically or generally, • Maintain privacy and confidentiality to both patient and employee with regard to medical data information., • Demonstrate a positive, proactive, can do attitude in responding to customer needs., • Assist in the resolution of patient telephone complaints/, • Works cooperatively and effectively with, • Assist in the training of new, • Seeks out additional duties to promote continuity of operations., • Attends In-Services and/or trainings, • Completes assignments by the end of the scheduled, • Communicates work related problems and reports to the Department Supervisor and lead, • Flexible hours/ Rotate if needed from site to site Qualifications/Requirements: • High School Diploma or Equivalent., • Ability to communicate effectively, verbal and written communication skills is a must., • Bilingual English & Spanish., • Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook., • Computer proficiency required., • Experience with EMR system. Epic preferred., • Experience in a medical office setting., • Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized., • Customer service skills: communication, empathy, patience, and technical knowledge., • Work in team-oriented environment, and work well under deadlines., • Ability to handle multiple tasks and work in a busy environment including heavy telephone duty., • Promote and provide the means for a working team relationship within Front Office and other departments., • Organized, flexible, thoroughness, dependability and attention to detail., • Able to work and communicate effectively with people of diverse culture, education and economic backgrounds., • Ability to move/lift up to 15 pounds., • Selected applicants are subject to, and must pass, a full background check.

Job DescriptionAbout Kiddom Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is seeking a National Curriculum Strategist who has extensive knowledge of curriculum used in K - 12 schools. You will partner with account executives to create a climate of interest and excitement that support strategic sales in increasing revenue performance. Additionally, this role will partner closely with marketing and product teams to ensure the right solutions are being prioritized by account executives leading to the greatest business impact and ROI. Our successful Solution Architect will utilize their K - 12 educational expertise to develop and deploy engaging and informative customized sales presentations that enable and promote solution selling. You will also use your extensive curriculum implementation knowledge to develop an understanding of school and district needs, how Kiddom is uniquely positioned to fulfill them, and build relationships with key decision makers. You will also present at conferences and trade shows, support state curriculum adoptions, and support the customer journey from pre to post sales.You will... • Develop customized Kiddom product demonstrations with a focus on how Kiddom facilitate curriculum implementation to new and existing customers at the district and state level in a variety of contexts that support closing business such as (informal sales presentations, RFP’s State Level Adoptions, Conferences, Webinars, Customer Trainings, Quarterly Data Summaries)., • Support retaining existing accounts while ensuring a high level of customer happiness by providing product implementation support., • Manage and support customer relationships and product expectations and implementations, • Support Account Executives in developing rapport with customers by communicating through email, phone, website live chat, and video conferencing to drive sales, answer product questions, and onboard customers, • Engage prospective schools and districts using a deep understanding of product knowledge., • Participate in K-12 trade shows, conferences, and other marketing activities., • Work collaboratively with marketing and product teams to Identify content gaps and work with them to prioritize and develop those materials, • develop product features that are responsive to schools and districts. What we're looking for..., • 10+ years of K - 12 education experience including school and district level experience. ., • 5+ years of experience selling and/or supporting ed tech sales., • School Principal and/or district level curriculum director background preferred., • Ed Tech-savvy and capable of learning our product, • Enthusiastic and passionate able to work strategically and independently, • Master’s degree preferred

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! #LI-ONSITE Compensation$21—$21 USD

Job Description We are looking for a Senior Windows Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems. Responsibilities • Research and identify solutions to software and hardware issues, • Diagnose and troubleshoot technical issues, including account setup and network configuration, • Ask customers targeted questions to quickly understand the root of the problem, • Track computer system issues through to resolution, within agreed time limits, • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers), • Provide prompt and accurate feedback to customers, • Refer to the internal database or external resources to provide accurate tech solutions, • Ensure all issues are properly logged, • Prioritize and manage several open issues at one time, • Follow up with clients to ensure their IT systems are fully functional after troubleshooting, • Prepare accurate and timely reports, • Document technical knowledge in the form of notes and manuals, • Maintain jovial relationships with clients Requirements • Hands on experience on Windows Server (2008/2012/2016) Administration., • Understanding of Active Directory, DNS, DHCP., • Windows Disk Management (diskpart, partition concepts)., • Patching lifecycle understanding & patching experience, providing end to end support to patching activity., • EOL upgrade understanding., • Build new virtual servers as part of migrating 2008 servers to 2016 servers., • Experience on Client ESXi, and VSphere 5.x & 6.x and above environments with vCenter Management, Consolidated Backup, DRS, HA, vMotion, svMotion and FT., • Client Administration experience including cloning, disk expansion, basic troubleshooting, virtual appliances., • Experience on guest OS installation, setting up of VM priorities, Cloning, Snapshots, • Experience with Microsoft clustering in a Client environment., • Troubleshooting skills both with hardware and software in windows environment., • Knowledge on RAID Configurations., • Backup and restore concepts, troubleshoot if any issues arise during backup failure., • ITIL concepts - Knowledge of change management process and experience planning and executing scheduled changes.

Job DescriptionSalary: $23.51 Position Title: Referral Coordinator Department: Medical Reports to: HIM Manager Status: Union Position Summary: The referral coordinator maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinics Electronic Medical Record (EMR), Health Information Exchange (HIE) tools, apps, work queues, platforms, and portals. Performs appropriate documentation,prepares medical forms such as progress notes, labs, radiology reports, procedure reports, and other related material withaccuracy when coordinating the authorization request process of referrals. Coordinates quality continuity of care and treatment based on the Provider orders to ensure patient safety in a timely manner. Adhere to Clinica Romeros mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization. Responsibilities: • Upholds Clinica Romeros Policies and Procedures, HIPAA, Compliance, Principles of responsibilities, and applicable state, federal, and local laws., • The referral coordinator works in collaboration with assigned providers, medical staff, medical offices, specialists, referral coordinators and other programs and agencies such as: IPAs, DHS eConsult, EWC, BCCTP, and/or others., • Communicates clearly in order to promote patient engagement and education based on recommendations given by their health care providers and specialists. Answer and screen Referral Department phone calls, messages, correspondence, and queries., • Maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking process on an ongoing basis within the EPIC EMR referrals module in conjunction with other Health Information Exchange tools such as LANES Portals, WELL APP, DHS eConsult platform, MedPoint Management and Preferred IPA portals, DHS Medi-Cal EWC, EWC DETEC Database on-line Reporting portal, CareEverywhere, EPIC Referrals module, and EPIC secure chat and In-Basket tools., • Process assigned Provider Referral Orders based on linked services and/or programs such as MHLA, EWC, Fam Pact, BCCTP, health plans, Medi-Cal, Medi-care and/or other products, records, and Referral procedure and/or specialty with diagnosis and notes generated by the ordering Provider., • Through automatization workflows, Referral Coordinator performs Tracking of Authorizations, generates, sends correspondence, and referral notification updates through approved EPIC electronic Referral Letter templates, WELL App messages, mail, secure email, fax, assigned eFax account, telephone encounters, IPA portal inquires, eConsult messaging system, and EWC DETEC., • Maintains clear communication in regards to the Referral status, updates the referral reason codes, scans and/or imports/exports specialty Provider reports received, and forwards to assigned Providers for review, e-signature, and/or for further additional referral orders as well as with Patients, Specialty Clinics, IPAs, and/or other external and internal customers through EPIC Secure Chat, Epic In-Basket Messaging, telephone encounters, WELL App, secure email, fax, assigned eFax account, mail, and updates the EPIC Referral Module Notes sections for compliance and for internal and external audit purposes., • Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in order to obtain review and electronic signatures for review and completion of the referral loop workflow., • Perform as a patient advocate and liaison for specialty providers and social service referrals through the Transitions of Care Referrals workflow by coordinating Place of Service, Referral Class, and Referral Reason modules and by providing Summary of Care Documents., • Provides Breast and Cervical Cancer diagnosis, screen date, diagnosis date, screened by, and diagnosed by information based on ordering provider referral order to back office, front office, and eligibility staff prior to their portion of coordination of the enrollment and application process for the EWC Program, BCCTP Program, and/or with other Clinica Romero initiatives such as Breast Exam Events and/or other programs., • Notify Referrals Manager and Informatics Specialist regarding issues of connectivity and when an external provider/POS needs to be added and/or updated within the EPIC Referral Module., • Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public. Assures timeliness of services rendered to patients and looks after their comfort while on premises., • Maintains and reports data logs of abnormal mammograms (Immediate Work-Ups) to the Director of Revenue Cycle/Business Development for EWC Cancer Program Detection Reporting., • Provides coordination of appointment services, tracking, reports, and notifications for programs associated with Clinica Romero, such as EWC Cancer Detection Program recipients for Hollywood Presbyterian and/or White Memorial and/or other EWC providers based on Provider Orders., • Larchmont, UMI, CHLA, and other portals., • Generate and route data forms and reports to appropriate destination (billing, medical records, etc.). Qualifications/Requirements: • High School diploma required., • Bi-lingual English/Spanish, • College degree preferred or equivalent of three (3) years health care professional experience is a must., • Experience with the usage of Electronic Medical Records Systems., • Phone etiquette experience required., • Knowledge Office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms., • Customer service skills: communication, empathy, patience, and technical knowledge, • Work in team-oriented environment, and work well under deadlines., • Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.

Job DescriptionPosition Overview: The Inside Sales Representative (ISR) will be responsible for managing and growing a subset of accounts, handling pricing and quoting requests, and trafficking leads. This role will investigate incoming leads, qualify them, and pass on high-potential opportunities to other sales team members. The ISR will also collaborate closely with the field sales team to generate accurate and timely quotes, ensuring customers receive the best service possible. The ISR will serve as the primary point of contact for assigned accounts, working to uncover new business opportunities, close sales, and manage customer interactions with the goal of increasing revenue and profitability. In addition, the ISR will act as the liaison between clients and the laboratory, handling daily phone interactions and client requests. Responsibilities: • Lead Management & Business Growth: Qualify incoming leads and grow assigned accounts by increasing wallet share and closing new business opportunities., • Sales Support: Work closely with clients, technical teams, and sales to secure opportunities, uncover new prospects, and ensure a positive customer experience., • Client Communication: Proactively contact customers through phone, email, and video chat to grow their business and provide updates on testing., • Testing & Report Monitoring: Track testing report due dates and proactively inform customers of any delays ahead of the anticipated due date., • Customer Support: Handle customer inquiries and resolve issues quickly. Ensure all customer requests are addressed efficiently., • Sales Process Management: Use Salesforce CRM to manage sales opportunities, track customer interactions, and ensure timely follow-up on all complaints and inquiries., • Client Request Routing: Route customer requests and complaints to appropriate team members and ensure timely resolution., • Account Expansion: Collaborate with the sales team to identify opportunities for account graduation and growth., • Administrative Support: Assist in client communications, literature distribution, and special projects as needed., • Compliance: Ensure adherence to the company’s quality and safety manuals, as well as other relevant laboratory protocols.Required Qualifications:, • Experience: At least 3 years of experience in customer relations, sales, or account management. Experience with Salesforce and Microsoft Office is required., • Education: A Bachelor’s degree in business, sciences, or a related field. Studies in marketing, microbiology, chemistry, food science, pharmacology, or nutraceuticals are a plus., • Industry Experience: Experience with food, cosmetics, nutraceuticals, or CPG-related industries. Key Skills:, • Communication: Strong verbal and written communication skills. Ability to explain technical issues to non-technical clients., • Problem Solving: Strong decision-making skills and ability to handle multiple tasks and priorities., • Customer Service: Proactive, customer-focused mindset with an ability to drive account growth., • Technical Proficiency: Experience with Salesforce CRM, Microsoft Office Suite, and basic knowledge of laboratory software (LIMS) is a plus., • Attention to Detail: High commitment to accuracy and efficiency in managing client requests and data., • Team Collaboration: Ability to work effectively with cross-functional teams to deliver results.Physical Requirements & Work Environment:, • This role requires sitting for extended periods and occasional lifting (up to 25 pounds)., • Must be able to operate a computer keyboard and handle various communication tools., • Occasional exposure to laboratory conditions, including odors, fumes, and airborne particles., • Noise levels may vary, and temperatures can range from hot to cold depending on the work environment.Additional Requirements:, • Some flexibility in work hours may be required, depending on customer needs and workload., • Occasional overnight travel may be required for customer visits and trade show participation., • Ability to thrive in a fast-paced environment with frequent deadlines and interruptions., • Strong problem-solving and logical thinking skills., • Ability to go onsite at our Burbank site 3 days per week.

Job DescriptionSalary: $22.33 Position: Call Center Representative Department: Call Center Position Reports to: Patient Access Supervisor Status: Union Position Summary: Under the supervision of the Clinic Office Manager, the Call Center Representative will assist patients and other external parties, by taking calls, answering questions, and forwarding calls and messages as appropriate. This position requires excellent customer service, written and verbal communication skills, as well as a working knowledge of spreadsheets (Excel and Google Drive), multi-line phone systems and basic computer skills. Responsibilities: • Answer telephones with appropriate Clinic Romero greeting, in a courteous and timely manner which includes: introducing the clinic and yourself by name., • Answer all calls no later than by the third, • Allow telephone caller to respond prior to being placed on, • Verify and update patient demographic information into EMR., • Sort messages for departmental If needed assist caller and take a message to forward to corresponding company personnel., • Check and retrieves answering service messages and follows up on appointment inquires., • Provide accurate, reliable information regarding Clinic's services., • Maintains knowledge of the various types of Medi-Cal, Health plans and other programs offered at Clinica Romero., • Verifies patient insurance coverages through the various web portals to ensure appropriate patient eligibility prior to scheduling appointments for new and establish patients., • Communicates invalid coverage information with patient and offer assistance of the Eligibility Department if necessary., • Perform PCP changes with patients authority by calling the health plan on a three-way call with patient to complete the PCP assignment., • Make reminder phone calls for next day scheduled, • Daily use of text messaging app, WELL Health or other technological platforms, responsible to monitor all incoming messages including but not limited to: responding timely to any appointment requests, close patient channels if no follow up is required, pin other departments to messages depending on the request made by patient., • Monitor and respond timely to any appointment request made by patient through our patient portal, Mychart., • Knowledge to problem-solve with other team members to effect change toward improvement of clinic services., • Review after hours call logs and assist with caller request as needed., • Screen calls appropriately in order to meet appointment, • Screen calls in order to set appointment for suitable site and department., • Must review and timely respond to any and all communication, through the various communication channels of the organization, including but not limited to: Outlook (email), Microsoft Teams, EMR secure chat, etc., • When required, must work in Medical Records Department/Front office Department and others., • Maintains a neat, clean and safe work area for which employee is specifically or generally, • Maintain privacy and confidentiality to both patient and employee with regard to medical data information., • Demonstrate a positive, proactive, can do attitude in responding to customer needs., • Assist in the resolution of patient telephone complaints/, • Works cooperatively and effectively with, • Assist in the training of new, • Seeks out additional duties to promote continuity of operations., • Attends In-Services and/or trainings, • Completes assignments by the end of the scheduled, • Communicates work related problems and reports to the Department Supervisor and lead, • Flexible hours/ Rotate if needed from site to site Qualifications/Requirements: • High School Diploma or Equivalent., • Ability to communicate effectively, verbal and written communication skills is a must., • Bilingual English & Spanish., • Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook., • Computer proficiency required., • Experience with EMR system. Epic preferred., • Experience in a medical office setting., • Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized., • Customer service skills: communication, empathy, patience, and technical knowledge., • Work in team-oriented environment, and work well under deadlines., • Ability to handle multiple tasks and work in a busy environment including heavy telephone duty., • Promote and provide the means for a working team relationship within Front Office and other departments., • Organized, flexible, thoroughness, dependability and attention to detail., • Able to work and communicate effectively with people of diverse culture, education and economic backgrounds., • Ability to move/lift up to 15 pounds., • Selected applicants are subject to, and must pass, a full background check.