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Job Description COMPANY OVERVIEW: CERTERRA (formerly RMA Companies) is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve. We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR’s Top 500 list alongside the nation’s top firms. With a 60-year history, CERTERRA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients. Job Summary: The Tacoma Branch Manager is responsible for overseeing all operations at Certerra’s Tacoma office. This role ensures the effective delivery of services, fosters strong client relationships, and drives business growth. The Branch Manager leads the local team, manages resources, and ensures all projects are executed efficiently, on time, and in compliance with company standards and client expectations. Duties: The Branch Manager provides leadership across a diverse range of residential, commercial, industrial, and infrastructure projects. This role includes supervising operations, ensuring adherence to technical standards and regulatory requirements, and maintaining quality assurance on all deliverables. The manager collaborates closely with project managers, technical staff, and administrative personnel to resolve field issues, streamline processes, and support professional development within the team. Key responsibilities include tracking branch financial performance, preparing operational reports, maintaining certifications, and upholding a strong safety culture. The Branch Manager also engages directly with clients, builds long-term partnerships, and identifies new opportunities to expand services and grow the business in the Tacoma region. Education/Qualifications: Candidates must possess a high school diploma or equivalent; a degree in engineering, construction management, or a related field is preferred. A minimum of 3–5 years of managerial or supervisory experience in construction, geotechnical engineering, special inspections, materials testing, or a related technical field is strongly desired. Successful candidates will demonstrate the ability to manage personnel, oversee project execution, and coordinate multiple priorities in a fast-paced environment. Certifications/Licenses: Preferred qualifications include licensure as a Geotechnical Engineer or Washington Association of Building Officials Technical Director. Additionally, possession of relevant ICC/WABO certifications, including but not limited to Reinforced Concrete, Proprietary Anchors, Lateral Wood, Structural Masonry, and Structural Steel & Bolting are preferred. While certifications are not mandatory for the Branch Manager position, familiarity with technical inspection standards and certifications is essential for effective oversight. Certerra supports continued professional development and can assist with obtaining necessary certifications as appropriate. We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated on the basis of their ability, competence, and performance of the essential functions of their positions. There will be no discrimination on the basis of race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such persons will be hired on the basis of their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions. *

Job DescriptionDescription: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that’s redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team based in Tacoma, WA. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do: • Train technicians to locate, identify, destroy, control, and repel pests, • Review routing and scheduling for improvements to efficiency, • Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken, • Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service, • Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you’ll get working here: • Salary: $78,000-85,000 per year plus annual bonus, • A take-home service vehicle with gas card, • Company-provided phone, laptop, uniforms, and safety equipment, • On-the-job training and licensing, • Pride in your work and the Sprague mission, • A supportive team environment based on family values, • Health, Vision, Dental Insurance within 30 days of hire, • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%, • Paid time off: Personal time available day 1, holiday and vacation time after 90 days, • High school diploma or equivalent, • Valid Driver’s License and Satisfactory Motor Vehicle Record, • Attention to detail and high standards of work quality, • Hunger for knowledge and professional development, • Competitive approach to both individual and team performance, • 3+ years' experience in pest management, • 2+ years’ experience in managing people and business operations, • 1+ years’ experience in customer service, retail, food service, or hospitality, • 5+ years Satisfactory Motor Vehicle Record, • Criminal Background Check: Federal, State, County, • Education & Employment Verification, • DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities • Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken., • Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients., • Review routing and scheduling for improvements to efficiency., • Perform Quality Assurance audits at client sites., • Coach Service personnel to achieve performance goals., • Communicate and train technicians on new programs, processes and equipment., • Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc., • Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests’ biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems., • Assist in maintaining and monitoring inventory of supplies within standards, • Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met., • Prepare client bids for special services, including fumigations and bird work., • Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required., • Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services., • Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair., • Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily., • Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities • Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures., • Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines., • Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors., • Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization., • Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict., • Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes., • Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary., • A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary., • Is able to successfully grasp new materials and pass state licensing exams and requirements., • Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail., • Stable job history with experience in a physically demanding job, • 3+ years' experience in pest management and/or 2+ years’ experience in managing people and business operations and/or 1+ years’ experience in customer service, retail, food service, or hospitality, • High school diploma or equivalent (required), • Education and training beyond high school (preferred) Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or Sprague employees. Mathematical Skills Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents. Reasoning Ability Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate, CDL and Hazardous Materials endorsement. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate. W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Job DescriptionThe Slahal General Manager is passionate about creating amazing dining experiences by managing the seamless coordination and execution of front and back of the house operations. Salary range is based on skills and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Key Responsibilities: • Provide profit-driven, hospitality focused leadership that will delight guests., • Organize and supervise the daily operations of the front and back of the house teams at Slahal., • Support team member development and performance management., • Communicate, train, and ensure compliance with department policies, procedures, and hospitality service standards., • Complete team schedules that provide the necessary coverage to deliver a superior guest experience., • Manage payroll processing for team members that is accurate and timely., • Perform other duties as assigned. This position requires exceptional communication, organizational, and leadership skills to manage critical financial and operational functions effectively. Minimum Qualifications: The Slahal General Manager is passionate about creating amazing dining experiences by managing the seamless coordination and execution of front and back of the house operations. Salary range is based on skills and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. APPLY NOW AT WWW.EMERALDQUEEN.COM/CAREERS! REQUIRED: • High School Diploma or GED equivalent, • Five years of experience in hospitality management, • Three years of experience in a high-volume, fine dining restaurant environment, • Certified Food Protection Manager certification PREFERRED • Bachelor’s degree in Hospitality management or related field, • Gaming experience, • Experience working with tribal entities Additional education/experience may substitute for the minimum requirements of the position. Competencies: The ideal candidate brings exceptional communication and customer service skills, with a deep understanding of restaurant, kitchen, and bar operations. Proficient in MS Office, POS systems, and inventory management, they demonstrate strong analytical thinking, time management, and organizational abilities. Knowledge of casino and department policies, gaming and alcohol service compliance, and budget development is essential. A proactive leader, they excel in team management, performance oversight, and creating efficient schedules, while maintaining meticulous records and adapting seamlessly in a dynamic environment. Physical Requirements: This role requires the physical ability to sit or stand for up to 10 hours a day in an office or gaming floor environment, with frequent walking, climbing, reaching, bending, crouching, pushing, and pulling. Candidates should possess strong hand-eye coordination, finger dexterity, and the ability to concentrate in loud or busy settings. The position involves occasional lifting of items up to 40 lbs. and working in a smoke-filled environment. Additional Requirements: Our facilities operate 24 hours a day, 365 days a year which may require this position to work evening, weekend, and holiday shifts. All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job. APPLY NOW AT WWW.EMERALDQUEEN.COM/CAREERS!Company DescriptionAs a leading hospitality and entertainment destination in the Pacific Northwest, the Emerald Queen Casino and Hotel is committed to providing exceptional guest experiences through world-class entertainment, dining, and service. With a dynamic and fast-paced environment, we take pride in fostering a culture of excellence, teamwork, and innovation. Our diverse and talented team members are at the heart of our success, and we are dedicated to creating a rewarding workplace that promotes growth, well-being, and opportunity. Join a team that thrives on delivering outstanding service, values collaboration, and offers exciting career opportunities in a thriving and energetic setting!As a leading hospitality and entertainment destination in the Pacific Northwest, the Emerald Queen Casino and Hotel is committed to providing exceptional guest experiences through world-class entertainment, dining, and service. With a dynamic and fast-paced environment, we take pride in fostering a culture of excellence, teamwork, and innovation. Our diverse and talented team members are at the heart of our success, and we are dedicated to creating a rewarding workplace that promotes growth, well-being, and opportunity.\r\n\r\nJoin a team that thrives on delivering outstanding service, values collaboration, and offers exciting career opportunities in a thriving and energetic setting!

Job DescriptionDescription: Serving the South Sound Since 1934 Our commitment to the South Sound is generations in the making. As a not-for-profit credit union, we’re here to help you succeed. With branches throughout Tacoma and Pierce County, we’re proud to be part of your community every day. It won’t take long to experience what our founders meant by “People Helping People.” At TAPCO, we know our employees are essential to our mission. We foster a collaborative environment where individuals can grow, thrive, and bring their authentic selves to work. We understand the meaningful impact one organization can have on a community and are proud to champion diversity, equity, inclusion, and belonging — we value you. Come experience the TAPCO difference. Position Purpose Responsible for the direction and administration of branch operations. Ensures that established policies, procedures and systems are followed. Oversees provision of a full range of services to members and prospective members. Actively manages member cross sale initiatives in support of organizational goals. Ensures member needs are promptly and professionally served. Provides leadership, supervision, direction, training and development support to branch staff. Responsible for business development and proactively work to build relationships within the community. Actively promotes TAPCO’s products and services to members and prospective members. Base Expectations: Embrace and live TAPCO's Values • We are People - Centric, • We are curious., • We are inclusive., • We are collaborative. Member Focus: Build strong relationships inside and outside the organization while delivering member-centric solutions. Instills Trust: Building trust by making good and timely decisions while consistently achieving results, even under challenging circumstances. Drives Results: Making good and timely decisions while consistently achieving results, even under challenging circumstances. Cultivates Innovation: Creating new and better ways for the organization to be successful even during times of uncertainty. Leadership Competencies Drives Purpose and Vision: Painting a compelling picture of the vision and strategy for TAPCO through the development and motivation of their team. Plans and Aligns: Planning, prioritizing, providing direction and removing obstacles to keep TAPCO moving forward and meeting our organizational goals. Requirements: Position Responsibilities • Provides leadership and direction to branch staff. Ensures staff are well trained and understand Credit Union policies/procedures, products and services, and legal requirements. Ensures ongoing coaching and development of staff. Monitors individual performance and effectiveness, conducts performance reviews, and implements corrective actions as needed., • Embed diversity, equity, inclusion, belonging, and accessibility (DEIBA) into your daily workflow., • Participates with management to develop, set and administer cross-sale goals; member onboarding plans; outbound calling; and excellent member service in fulfilling member needs., • Accountable for goal achievement and growth of TAPCO through retention, expansion, and acquisition tactics, leading the branch team to success by modeling and coaching appropriate behaviors in achieving individual and team expectations., • Responsible for maintaining proper cash controls. Ensure all branch transactions balance at the close of each day. Oversee individual accountability for handling of cash and assists tellers in resolving balancing problems., • Responsible for the effective and efficient performance of branch operations. Ensure that branch operations are conducted in accordance with credit union policies and regulatory requirements and service functions are delivered promptly and accurately. Supervises work scheduling and workflow of daily routine operations., • Responsible for Business Development, developing “centers of influence” and networks in the community and with internal business partners to prospect, develop and drive relationships that translate to member growth and goal achievement., • Ensures effective partnership with internal business units to facilitate organization business needs. Manages and approves branch expenses to budget. Prepare branch activity reports and make recommendations for process improvements to create staff and member experience efficiencies., • Ensures proper maintenance and general housekeeping of building, grounds, work areas and equipment is performed., • Ensures branch security. Opens and closes the building in accordance with set hours and tests security equipment quarterly and trains staff on security and robbery procedures., • Maintains an up-to-date knowledge of and adheres to the requirements of all related policies, procedures, rules and regulations required for position., • Registers and maintains registration as a Mortgage Loan Originator with the Nationwide Mortgage Licensing System and Registry in accordance with TAPCO policies and procedures., • Maintains in depth, up-to-date knowledge on all credit union products and services., • Demonstrates an understanding of and adheres to the requirements of all federal, state, and local laws, including those of the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC), as it specifically relates to the job functions. Minimum Qualifications: • Two-year college degree in business, finance or related field, or equivalent combination of education and experience., • 3-5 years’ experience in a supervisory role in branch operations, including teller services, member service and/or loan administration., • Knowledge of consumer lending practices and federal/state consumer lending regulations., • Demonstrated strong interpersonal, leadership and supervisory skills and experience managing others., • Ability to perform math calculations (addition, subtraction, multiplication, division, percentages). Understanding of bookkeeping and accounting., • Good verbal communication skills., • Professional appearance, dress and attitude., • Ability to use related computer software, Microsoft Office products and business equipment, including adding machine, copy machine, coin and money counting machines., • Bachelor’s degree in finance, business administration or related field., • 2-years’ experience as a supervisor or manager in a credit union, bank or other financial institution., • Understanding of the credit union’s field of membership., • Thorough knowledge of Credit Union services and products., • The work environment is an office setting., • Travel by car may be required – must have valid driver’s license and vehicle., • Movements frequently and regularly require using the wrists, hands and/or fingers., • Frequently required to sit and stand for longer periods of time. Benefits TAPCO offers a comprehensive benefits package: • 100% Employer-paid medical, vision, prescription, and dental insurance option for all employees., • 50% Employer-paid spouse coverage., • 65% Employer-paid dependent children coverage, • Flexible Spending Account (FSA), • Dependent Care FSA, • Health Savings Account (HSA), • 401(k) Plan with up to 7% match, • 100% Employer-Paid Life Insurance/AD&D package, • Paid Vacation and Sick Time, • 11 Paid Holidays + 1 Floating Holiday, • Optional Short- and Long-Term Disability, • Employee Assistance Program, • 40 paid volunteer hours TAPCO embraces diversity, equity, inclusion, belonging, and accessibility (DEIBA) and is committed to creating a workplace where all stakeholders involved, regardless of gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or limited mobility and abilities, feel valued and respected. • We are committed to include diversity, equity, inclusion, belonging, and accessibility at the center of our work., • We are committed to nondiscriminatory practices and provide equitable opportunity for all., • We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard., • We welcome every person to bring their authentic perspective and experience to advance our mission., • We focus on real people's experiences to uncover and address systemic inequities., • We address our gaps and inequities through products, practices and policies that uplift our employees, members, and community., • We put allyship into action every day. TAPCO Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As a people-centric organization, we believe every employee and applicant has the right to work in surroundings that are free from all forms of unlawful discrimination. TAPCO does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, termination, layoff, leave of absence, and general treatment during employment.