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  • Front Office Supervisor
    Front Office Supervisor
    5 days ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. The Office Supervisor is an important part of the front office team and reports directly to the Office Manager. The successful candidate will have a strong work ethic, be self-motivated and organized, and possess strong conflict resolution and leadership skills. The Supervisor will have responsibility for overseeing daily operations of the front desk and clinical support areas by managing employee and patient relations and achieving operational goals. This position will also oversee patient appointment scheduling, collection of appropriate patient out-of-pocket expenses, staff productivity and patient satisfaction. Operational responsibilities include learning all aspects of the front desk, training new employees, and managing front office and clinical support processes and procedures. Duties & Responsibilities • Ensure all office staff are arriving ready to work on time and all positions are filled, • Keeps patients, technologists and manager informed with regard to patient flow, • Maintain office schedules, following company policies and procedures, • Ensure that staff members are following office policies and operational procedures, • Directly supervise the front office and clinical support team and proactively manage their performance and development including, but not limited to, performance feedback, corrective actions, reviews and appraisals, • Regularly communicate with the front office and clinical support teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and are helping to deliver superior patient care, • Respond to patient complaints and feedback in a professional manner, • Provide a welcoming, compassionate and culturally competent environment, • Other duties as assigned Education & Training • High School diploma or equivalency Knowledge & Experience • Minimum of two (2) years of experience in a lead or supervisor position, preferably in a medical office., • Knowledge of medical terminology, strong computer skills and a working knowledge of IT, • Knowledge of Microsoft Office Suite including Outlook, Excel and Word Skills & Abilities • Bilingual in Spanish and English is required, • Excellent communication skills, both verbal and written, • Excellent organizational skills and attention to detail, • Ability to work and communicate well with providers, patients, managers and employees, • Ability to multi-task while appropriately managing stress, • Excellent phone skills and calm, cheerful voice, • Able to work in an energetic, busy, fast-paced environment that sees a high volume of patients Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Additional Information • Schedule: Full-Time, Monday-Friday, • Salary: $20-$25/hour, depending on experience

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  • Front Desk Coordinator
    Front Desk Coordinator
    6 days ago
    $18 hourly
    Full-time
    Flatbush, Brooklyn

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Thursday, 11am - 8pm & Saturday 9am - 1pm Pay: $18/hour

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  • Consultant
    Consultant
    28 days ago
    $100–$200 hourly
    Part-time
    Downtown Brooklyn, Brooklyn

    Licensed Medical Consultant (Physician) – Early Intervention (Per Diem / As Needed) Job Type Independent Contractor (1099) Per diem / As needed Flexible scheduling Job Summary Spducation, LLC is a New York State–approved Early Intervention (EI) agency serving children ages birth to three. We are seeking a licensed Physician (MD or DO) to serve as a Medical Consultant on an as-needed, independent contractor basis (1099). The Medical Consultant will provide clinical oversight and consultation related to medical and developmental concerns and will perform physical examinations when required to support Early Intervention eligibility determinations and service planning. Key Responsibilities Serve as a medical consultant to the Early Intervention agency on an as-needed basis Review medical records and developmental evaluations Provide medical input related to Early Intervention eligibility determinations and IFSP development Perform physical examinations of infants and toddlers when required by the agency Consult with multidisciplinary EI team members regarding medical and developmental concerns Communicate with primary care providers and specialists as appropriate Maintain documentation in accordance with New York State Early Intervention regulations Provide services in compliance with all applicable professional, ethical, and legal standards Required Qualifications Current, unrestricted New York State medical license (MD or DO) Board eligible or board certified preferred Experience working with infants and young children (birth–3), pediatrics, developmental medicine, or family medicine preferred Ability and willingness to perform physical examinations as required Knowledge of or willingness to learn New York State Early Intervention regulations Strong clinical judgment, documentation, and communication skills Independent Contractor (1099) Status This position is offered on a 1099 independent contractor basis The Medical Consultant is not an employee of the agency Contractor is responsible for all applicable taxes, insurance, licensure, and professional compliance Contractor will maintain control over the manner and means of providing professional services, consistent with Early Intervention requirements No employee benefits are provided Compensation Competitive hourly or per diem rate Compensation commensurate with experience Payment issued via IRS Form 1099-NEC Additional Information This position is consultative in nature and does not involve routine or ongoing primary medical care. Services are provided only as requested by the agency to support Early Intervention eligibility determinations, clinical consultation, and regulatory compliance.

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