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Introduced in 2006, Madewell is a premium denim brand for men and women. Beautiful construction, the world’s finest fabrics and an original approach to design—we don’t spare any details. No one makes denim like we do, but we don’t stop there. The perfect tee, the most versatile shoe, an essential leather bag—if it came from us, it’s made well. Beyond our impeccably designed products, we're committed to making a difference. At Madewell we believe in being better when it comes to sustainability. We’re committed to exploring new ways to protect our planet and its people—and that means thinking about how our clothes are made from start to finish. Our story is just unfolding and there’s so much more to come. Join us at Madewell. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. Role and Purpose: The Vice President Associate Creative Director will work closely with the SVP Brand Creative & Marketing to creative manage projects from concept to completion. You will partner to develop and transform ideas into creative solutions managing the team day to day to ensure objectives are achieved. The role will direct and manage a team of 11 across art direction, ecommerce photography stills studio, editorial voice and copy. Together you will deliver on the brand 360 visual identity and photo direction for multi-channel campaigns that touch all areas of the customer journey—including site experience, ecommerce, email marketing, digital advertising, video, social, events and more. Job Description: • Partner with SVP Creative & Marketing to conceptualize and execute campaign concepts, gain leadership alignment on strategy and execution., • Develop culturally relevant creative executions that meet our business and brand objectives. With a customer centric mindset. Concepts should be insightful, relevant, innovative and effective., • Own Content Strategy across all channels., • Build, own & deliver against creative budget, strategically allocating resources for content by channel, freelance talent, technology & tools, and other investments to drive our business priorities forward., • Partner with VP Creative Ops & Production to ensure team resources and budget are allocated according to project needs, • Evaluate creative team performance and guide improvements, • Review and edit copy to ensure accuracy, clarity, consistency, and adherence to brand guidelines and style standards. Track the performance of content using analytics tools, analyzing metrics such as engagement, conversion rates, and ROI, and adjusting strategies accordingly., • Develop and review solutions to business briefs that provide strategic insights and creative inspiration., • Develop and oversee work through lifecycle of project—concept, development, refinement, execution, • Represent and rationalize own and team’s work in creative shares and leadership presentations., • Manage multiple creative projects at the same time, for self and team., • Partner with team leads to serve as daily support in navigating and synthesizing creative feedback, adhering to timelines, balancing priorities and refining strategies, • Partner with internal and external stakeholders to inform creative approaches and solutions. Who You Are: • 15+ years of art direction / design / creative experience, retail or luxury experience preferred, • Has worked or has experience in leading an in-house team in a vertical retailer, • 4+ years of management experience, • Candidate must be on site 4 days a week, • Expert in the Adobe Suite, G-Suite, Keynote. Experience in video editing, animation, 3D/AR development are a plus, • An innovative and conceptual creator, skilled at merging art with commerce, • You have a compelling portfolio of distinctive work, • A deep knowledge of fashion, image making, and branding with a brand right sensibility., • Strong casting and creative partner book of contacts., • Experience concepting and directing video and moving image, digital storytelling, • Passion for culture and zeitgeist (contemporary spirit of the times), trends in social media, understanding of retail landscape and performance drivers., • Up-to-date knowledge of creative best practices., • Inspiring leader with the ability to both mentor and manage, • Strong presentation skills with the ability to clearly and articulately explain your rationale and evoke excitement with your recommendations, • Strong organizational skills, keen eye for detail, and ability to manage multiple projects at once., • Skilled at working cross-functionally—especially with merchandising and ecommerce., • You thrive in a fast-paced environment where deadlines, priorities, and initiatives pivot frequently., • Love collaboration, discourage competition We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more., • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell)., • Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round., • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program., • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE: We're hiring a bright cross-channel Media Planner to manage day-to-day planning responsibilities. The Planner leans into the strategic media plan development and is responsible for being able to speak to the holistic plan narrative, including tactical details and campaign performance. A successful Planner is resourceful, organized, and energetic throughout the planning process. A strong communicator [both oral and written], they are comfortable in a fast-paced industry and handling multiple projects. Reliable, ethical & operates in the best interest of Crossmedia & clients • The Planner maintains and grows a foundational knowledge of both online and offline media channels, • Collaborates with Investment, Redbox (Analytics) and Strategy team members to ensure actionable audience insights are incorporated into strategic recommendation, • Manages weekly status calls and serves as the main point of contact with clients, • Manages client budgets and upkeep of flowcharts to maintain holistic media plan accuracy, • Monitors the pulse on changing media and client trends, • Collaborates on tactical presentations with the Investment team, assuring a clear story and approach which is built around the strategic presentation., • Masters tools like Vivvix/Pathmatics, YouGov, MRI/Simmons, Infegy, Commspoint, RBOO and NMI and questions data and usage rigorously, • The first 'gatekeeper' and reviewer for Assistant's work., • Articulates a strong understanding of quantitative media strategy elements – media mix, role of channel, reach and frequency, flighting strategy, etc., • Fully comprehends client business objectives and the role media is meant to play in accomplishing them, • Develops holistic, strategic media plans in partnership with Supervisors and Directors, • Understands target audience behaviors & drivers and works with Investment team to translate those qualities into actionable segments., • Successfully interrogates tactical plan details to ensure strategy pull through, • Understands media metrics beyond the brilliant basics, including layers of quality, effectiveness, etc., • Encourages thinking outside of the box,, • Participates in training programs to enhance their professional growth., • Mentors Assistant Planner; provides ongoing feedback and reviews to guide growth., • Displays a high level of personal dedication and motivation., • Positively contributes to our culture., • Troubleshoots team issues and concerns., • Bachelor's Degree, • 2+ years of experience in media planning at an ad agency, • Ability to juggle multiple client projects and responsibilities and meet deadlines, • Attention to detail and organizational skills while working in a fast-paced environment, • Strong written and verbal communication skills, • Excellent analytical and math skills, • Capable of working independently and managing projects from start to finish, • Experience with managing and mentoring junior team members, • Takes initiative in acquiring new skills and taking on a workload, • Professionalism and confidence in working with vendors, team members and clients This role requires proximity to New York City. We offer a hybrid work arrangement, with a combination of onsite work and the flexibility to work from home. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are hiring a Supervisor/Paid Social to join our One Marketplace team to manage the paid social strategy for key national clients. Our ideal candidate loves the fun fast-paced nature of the business yet is comfortable working in a casual environment. This is a great match for those who love mentoring team members and take pride in the team success. We love your entrepreneurial attitude and welcome participation in helping us build the agency with new platforms, tools, ideas, and opportunities. Here's a snapshot of the day to day: • Works with clients to understand brand and implements social initiatives among paid social media advertising., • Utilizes social platforms natively (Facebook/IG, Twitter, Pinterest, Linkedin, Snapchat) and within PMD technology for paid social media., • Oversees day to day client operations, management of internal teams, thought leadership and POV development., • Assists with training and supervising internal teams to ensure best in class strategy and execution., • Brand strategy experience with the ability to translate that strategy into smart and sound paid social tactics, • Understanding of brand and direct response social initiatives offered in social media paid advertising (i.e. measurement and tracking capabilities specific to platforms), • A compassionate leader who manages by example. You enjoy training and managing others and take pride in the team success, • Desire to build strong and productive relationships with clients, partners, and colleagues, • Bringing a positive and optimistic outlook which contributes to our strong company culture and growing business goals, • 4+ years' working with paid social media and strategy., • 1-2+ years' advertising agency or media agency experience., • 'Hands On Keyboard' experience in working in social platforms., • Strong organization skills that set you up for success in balancing tight deadlines and challenges Salary range of 75-95k, commensurate with experience. Compensation is determined on the skills, qualifications,, tenure in the industry and experience of the applicant along with the requirements of the position. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description The Fitness Instructor / Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities • Core Fitness Instructor Responsibilities:, • Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule., • Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment., • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience. Quickly address issues as they are identified., • Create bi-weekly updates consisting of a variety of exercises., • Meet class requirements based on club size and member traffic., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • Previous Fitness Trainer/Instructor experience preferred., • Nationally Certified Training Certificate required., • A passion for fitness and health!, • Upbeat and positive attitude., • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include Free Black Card gym membership. Career growth opportunities. Discounts on merchandise sold at the club. Benefits including: medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and much more.

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. We are looking for a passionate and collaborative Engineer, Data and Solutions to join our technology team. The technology team develops innovative solutions that empower our clients to make data-driven optimized media investment decisions with precision, scalability and speed. Your role as an Engineer is to ensure all Crossmedia accounts are being consistently supported and serviced at the highest levels of data accuracy, integrity, integration, and actionable insights. You'll be responsible for developing and documenting best practices across data and AI operations in alignment with our mission. The Engineer is an integral member of the team involved in the "XM Product" that is delivered to each client, providing strategic guidance based on an in-depth understanding of each clients' business, their target consumer and unique category dynamics. The Engineer will be a key parter for the Redbox team (data analytics) and is responsible for helping us deliver breakthrough solutions across advanced analytics, optimization, and audience practices. This includes supporting training initiatives, contributing to enhancing our culture, and mentorship of Crossmedians. We are open to a New York, Philadelphia, or remote hire but candidates must be US based. KEY RESPONSIBILITIES • Developing and enhancing the Redbox integrated data layer across Measurement, Audience, Optimization, and Insights, • Partnering with offshore data and development resources to ensure timely and quality delivery of data solutions, • Partnering with clients, account leadership, strategy, planning, and Redbox team leads to develop best-in-class Artificial Intelligence strategies and solutions, • Keeping abreast of fast-moving developments in AI and their application to the XM Product, • Ensuring key Redbox data infrastructure is resilient and future-proofed, • Support client and partner data integrations and developing solutions to automate and scale our audience, optimization, and advanced analytics solutions, • Coordinate on data workflows and solutions requirements with Redbox practice leads, • Champion a culture of continuous innovation and operational excellence for data and AI solutions., • Coordinate and oversee implementation of solutions prototyping huddles and sprints, • Responsible for the ownership and documentation of all media and solutions data infrastructure, • Coordinate with Redbox, Strategy, Planning, and Marketplace teams to develop requirements for automation and AI investments, • Five years of direct experience in integrated media data engineering, including data architecture and solutions development., • A high preference for working within a media advertising agency, • 4+ years of hands-on experience with media ETL platforms and data processing frameworks (e.g., Adverity, Funnel, Fivetran, dbt, Trifacta, Spark), • Expertise managing enterprise level implementation of cloud data solutions such as Snowflake, Databricks, etc, • Experience with data modeling, batch data pipeline design and implementation, • Experience building batch or real-time data pipelines, • Strong software development skills with high proficiency in Python/PySpark or Scala, • High Proficiency in SQL, • Experience in cloud-based infrastructures such as Azure, AWS, or GCP, • Experience with orchestration platforms such as Airflow or Astronomer, • Proven attention to detail, critical thinking, and the ability to work independently within a cross-functional team, • Comfortable with CI/CD Pipelines (e.g., GitHub Actions], • Experience with Git version control, and other software adjacent tools, • Understanding of the complexities of marketing data and their application to measurement methodologies including reporting, Media Mix Modeling, and optimization tools, • Experience in the development and roll-out of automation solutions (including AI-based solutions where relevant), • Evidence of exceptional media analytics practices and leadership, including documentation of best practices across processes to validate/test data, remediate data quality issues, and reduce delivery bottlenecks, • Desire to innovative to drive efficiency in operations., • Demonstrated project management and organization skills, • Ability to work and thrive in an interdisciplinary and collaborative work environment, • Experience working across complex international agency structures, • Team management, including managing and mentoring team members. Reviews, performance issues, timely reviews/feedback, active work distribution and fair rotations, • Strong listening skills: believes good thinking can come from anyone and any place. Salary: $125k - 150k. Commensurate with experience. Compensation is determined on the skills, qualifications, certifications, tenure in the industry and experience of the applicant along with the requirements of the position. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Group Director, Media Measurement & Analytics to join Redbox, Crossmedia's analytics and business intelligence team. We are an integrated analytics practice that empowers our clients to make media investment decisions by understanding the dynamic between building their brands and driving performance. Our clients look to us to design media measurement that holds media accountable, informs budget optimization, and quantifies business impact. As a GD, Measurement Lead you will drive day to day analytics excellence for our clients. You will help promote data driven decision making across the agency and with our clients. You will partner with senior clients to translate their business objectives into actionable measurement frameworks. These include identifying the right metrics to measure, selecting and executing an analytics methodology, and developing an optimization plan. Crossmedia's measurement solutions determine incrementality, are holistic (cross channel and full funnel), and focus on business outcomes rather than vanity metrics. The Measurement Lead will interpret results, provide insight, and determine a recommended course of action. You will bring measurement to life for our clients through storytelling, data visualization, and reporting. RESPONSIBILITIES • Develop strong relationships with clients built on trust and expertise., • Advise clients on measurement best practices and any evolving trends., • Create and maintain actionable measurement frameworks leveraging advanced analytical approaches., • Transform data into engaging visuals and compelling stories. You will bring data and research to life for clients and choose the best visuals and mediums to deliver the message., • You will be the expert in senior client meetings. You are expected to guide the discussion, present findings and recommendations, and simplify advanced analytics., • Work with our media team to understand historical media performance, optimal media budget, and allocate budget across multiple media channels, • 12+ years of experience in marketing analytics and measurement, • Hands on experience with media measurement approaches including marketing mix modelling (MMM), multi-touch attribution (MTA), experimentation, and brand lift studies., • Knowledge of statistical techniques (multivariate regression, optimization, clustering, forecasting), • Understanding of the media measurement landscape: who the key players are along with the pros and cons of each., • Experience creating data visualizations in support of decision making and data storytelling in platforms like Tableau, PowerBI, or Looker., • Familiarity with programming languages is a plus (R, Python, dbt, SQL) is a plus, • Strong statistical and analytical skills — including regression analysis, hypothesis testing, and data visualization., • Ability to design and implement measurement plans aligned to KPIs, media plans, and client objectives., • Leadership in analytics strategy — guiding analysts, fostering a culture of data-driven decision-making, and presenting to executive-level clients., • Strong understanding of privacy, data governance, and evolving measurement challenges (e.g., cookie deprecation, data clean rooms, privacy-safe data sharing)., • Excellent communication and storytelling skills to clearly convey insights to both technical and non-technical stakeholders. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. WHO YOU ARE As a Redbox Director, you will help lead the development and implementation of advanced analytics solutions to evaluate and optimize marketing performance. Your expertise will guide clients in understanding the effectiveness of their media investments across various channels, driving strategic decisions and maximizing ROI. You are an ambitious, seasoned leader who has total command of your field and significant experience working across multiple client verticals and all media channels. You are collaborative and entrepreneurial but structured in process and strategic thinking. You demonstrate a genuine commitment to client service and act as a true business partner. You are collaborative and dedicated to internal team growth while delivering best-in-class client service. You have a unique ability to distill complex analytical solutions into simple, actionable insights that resonate with senior leadership and clients, ensuring data-driven strategies are both understandable and impactful. YOUR ROLE As a senior member of the team, you will partner closely with the Group Director to review project briefs, provide analytics leadership on client strategic challenges, and drive the development and execution of cross-channel measurement strategies. You will roll up your sleeves to build and analyze marketing mix models (MMM), design analytics frameworks, create data visualizations, optimize media investment, and translate complex data into actionable insights. You will lead client presentations and act as a hands-on, strategic advisor, helping clients connect media performance to real business outcomes. The ideal candidate is deeply skilled in MMM, passionate about advancing the role of analytics in strategic marketing, and excited to build best-in-class measurement solutions across a portfolio of high-profile clients. Client Leadership & Strategic Partnership • Act as the key Redbox lead across assigned accounts, providing guidance, leadership, and direction on all measurement initiatives., • Build strong, independent relationships with client leads across media, analytics, and brand teams., • Partner closely with Account Teams to fully understand client business needs, KPIs, and strategic priorities, ensuring alignment on goals and collaboration plans., • Serve as a senior strategic advisor to clients, helping them connect measurement outputs to broader business decisions., • Advocate for measurement as a critical driver of business value, not just a reporting function., • Lead end-to-end delivery of MMM engagements, including study design, data strategy, model development, insight generation, and storytelling., • Translate complex modeling outputs into clear, compelling business recommendations for clients and internal teams., • Build, refine, and integrate MMM best practices into broader measurement frameworks (e.g., lift testing, brand tracking, attribution)., • Continuously innovate in modeling methodology, including attention metrics, blended KPIs, automation, and MMM integration with BI dashboards., • Manage and mentor a team of analysts and managers, fostering growth in technical, strategic, and storytelling skills., • Train the team on best-in-class measurement, dashboarding, insights generation, and client presentations — leading by example., • Actively double-check work and deliverables from the team, maintaining a high standard of quality and accuracy., • Help organize, plan, and prioritize team work, monitoring timelines and hours spent; negotiate reasonable timelines with stakeholders., • Serve as a visible, accessible leader that the team looks up to for clear direction, decision-making, and collaborative input., • Play a key role in the broader XM leadership team, contributing to agency initiatives and best practice development., • Bring forward new ideas for improving processes, building the team, enhancing output, and evolving the way we work., • Lead the development of reporting and dashboarding platforms, helping the team navigate setup based on client needs — and be ready to dive in hands-on when needed REQUIREMENTS • An MA or BA in a quantitative field (mathematics, statistics, business analytics) and 6+ years' experience in media analytics and business intelligence, with a focus on Marketing Mix Modeling and marketing measurement strategy., • Deep expertise in marketing mix modeling (design, interpretation, strategic application) with experience across other forms of media measurement (MTA, brand lift, attention measurement), • Experience crafting tailored measurement + optimization frameworks and test + learn agendas across multiple verticals and media types, • Strong understanding of media channels (traditional, digital, retail, and commerce media) and how they drive business results., • Experience with statistical modeling platforms/tools (e.g., Python, R, SQL) a plus, but storytelling and strategy skills are equally critical., • Ability to synthesize complex technical outputs into clear, client-ready insights., • Highly effective project/team manager: Has solid organizational skills including attention to detail and multitasking agility, • Reliable & responsible: can steward the analytics team day to day and help manage workflow. Manage across multiple projects, tools, clients, deadlines., • Excellent collaborator & communicator. Used to presenting in front of larger audiences CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Sr. Analyst to join our team (in a hybrid role - working in office and from home). The Analytics group (Redbox) is passionate about data analysis, measurement, and storytelling. We are nimble and scrappy, employing multiple traditional and non-traditional methods and data sources to tackle consumer insights, audience exploration, brand health, competitive analysis, media attribution, media accountability, data dashboarding and advanced modeling. We believe it is important to guide clients' media effectiveness measurement to be holistic, capture incrementality, and focus on business outcomes (not vanity media metrics). As a Sr. Analyst you will drive day to day analytics excellence for our clients. You will help promote data driven decision making across the agency and with our clients. You will collaborate with New Business, Strategy, and Account Tems. The agency looks to the Analytics group for direction, strategic thinking, and prowess in data science. • You have a love of data, analysis, and creative problem solving, • Are comfortable leading client conversations, • Have solid organizational skills including attention to detail and multi-tasking agility, • Adaptable, proactive, and able to work independently or in a team setting as needed, • Don't mind rolling your sleeves up for data cleansing, data visualization, and analysis, • Transform raw data into engaging visuals and compelling stories. You will bring data and research to life for clients and choose the best visuals and mediums to deliver your message., • Translate clients' business questions into an actionable measurement frameworks., • Generate quantitative and qualitative consumer and market research including:, • Demographic, psychographic, and behavioral customer profiling, • Media channel coverage, penetration, receptivity, • Brand health deep dives, • Competitive analysis, • 2-3 years of experience in the marketing analytics space., • Experience creating data visualizations and dashboards to support media investment decision making, • Past use of common media research tools: YouGov, MRI-Simmons, Scarborough, GWI (Global Web Index), Vivvix, Pathmatics, or Nielsen Media Impact, • Hands on experience with media measurement approaches including marketing mix modelling (MMM), multi-touch attribution (MTA), experimentation, or brand lift studies., • Knowledge of statistical techniques (multivariate regression, optimization, clustering, forecasting), • Familiarity with programming languages is a plus (R, Python, dbt, SQL) Location: This role is hybrid and requires working onsite at our New York office, with flexibility to work from home too Salary: 75,000-90,000. Commensurate with experience. Compensation is determined on the skills, qualifications, certifications, tenure in the industry and experience of the applicant along with the requirements of the position. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Director to join Redbox, Crossmedia's analytics and business intelligence team. We are an integrated analytics practice that empowers our clients to make media investment decisions by understanding the dynamic between building their brands and driving performance. As a senior member of the team, the Director closely partners with the Group Director in reviewing the group's project briefs and acting as the planning horsepower behind current and prospective client strategic problems. You are comfortable directing strategic discussions with clients to help define objectives, target customers & opportunity sizing, communication channels, optimal budget allocations and investment levels etc. • Develop strong relationships with clients built on trust and expertise., • Advise clients on best practices and any evolving trends., • Transform data into engaging visuals and compelling stories. You will bring data and research to life for clients and choose the best visuals and mediums to deliver the message., • You will be the expert in senior client meetings. You are expected to guide the discussion, present findings and recommendations, and simplify advanced analytics., • Work with our media team to understand historical media performance, optimal media budget, and allocate budget across multiple media channels Team project management and training • You are a team leader and instill values of teamwork – be it Redbox functional team or cross-functional teams comprising of planners, buyers, Ad ops etc., • Manage the expectations of juniors as well as senior members on the team. Keep the senior team ( GD+) informed about the progress of various tasks, flag risk if any, and bring them in for timely senior coverage., • Train the team on delivering the Best-in-class output to clients and account teams – be it in measurement, dashboarding, generating insights, and presenting., • Be the key person that the team looks up to for leadership and guidance, but constantly take input from them and show clear direction and decision-making., • Is fully committed to staff training of current team, participates in formal training and serves as a mentor., • Adheres to the employee evaluation process, providing timely and constructive feedback to direct reports., • Leads in building the reporting and dashboarding platform for the client alongside the team., • Be open and ready to push yourself to learn new things - new tools, new measurement techniques, visualization platforms, audience building, MMM or MTA, • Client(s) feels a sense of partnership (vs. service-oriented relationship), • Displays a high level of personal dedication and motivation, • Contributes to XM culture, • Participates in XM Training to enhance their professional growth, • Builds esprit de corps through strong team communication, • Shares teamwork; internally or submits it for industry awards, • An MA or BA in a quantitative field (mathematics, statistics, business analytics) and 6+ years' experience in media analytics and business intelligence, with a focus on Marketing Mix Modeling and marketing measurement strategy, • Experience crafting tailored measurement + optimization frameworks and test + learn agendas across multiple verticals and media types, • Strong understanding of media channels (traditional, digital, retail, and commerce media) and how they drive business results., • Experience with statistical modeling platforms/tools (e.g., Python, R, SQL) a plus, but storytelling and strategy skills are equally critical., • Ability to synthesize complex technical outputs into clear, client-ready insights., • Highly effective project/team manager: Has solid organizational skills including attention to detail and multitasking agility, • Reliable & responsible: can steward the analytics team day to day and help manage workflow. Manage across multiple projects, tools, clients, deadlines., • Excellent collaborator & communicator. Used to presenting in front of larger audiences CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE: The Buyer oversees tactical planning, execution and reporting of campaigns. They utilize their knowledge of the media marketplace and media channels to brainstorm and ideate new activations and vendors for media campaigns. A successful Buyer is resourceful, organized, and energetic throughout the planning process. A strong communicator, you are comfortable in a fast-paced industry and handling multiple projects. At Crossmedia, it's more than just doing the job, it's about doing things the right way and living our values of Trust, Reason, and Happiness, day in and day out. This is what those values mean for a Buyer at Crossmedia. Reliable, ethical & operates in the best interest of Crossmedia & clients • Maintains a base-level knowledge of buying for both online and offline media channels: Digital (Banners, Audio, Video) Search, Social, TV, Radio, OOH [Out-of-Home], Print., • Owns vendor communications and developing relationships with clients., • Manages RFP process: developing partner consideration sets, putting together RFPs, and managing conversations & RFP development with partners., • Collaborates on the buying of media, vendor contracts, budget management by individual platforms, billing/invoicing for media campaigns., • Leads knowledge of media buying tools to execute plans and buys- Freewheel, SBMS/Adazzle, GCM & MOAT/IAS, GCM, Datorama, Tableau etc., • Applies principles of negotiation to ensure discounts and added value, • First 'gatekeeper' and reviewer for Assistant's work., • Ensures smooth campaign launch & execution and communicates updates internally and externally., • Deep understanding of the Digital media trafficking process, • Fully comprehends media strategy and tactical details., • Supports Supervisor/Director in the development of media approach, • Proactively encourages media + creative integration through cross-agency presentations and timelines, • Validates accuracy of data use for reporting, • Develops media POVs for clients, • Encourages thinking outside of the box., • Participates in training to enhance their professional growth., • Mentors Assistant Buyers; provides ongoing feedback and reviews to guide growth., • Displays a high level of personal dedication and motivation., • Positively contributes to our culture., • Troubleshoots team issues and concerns., • 2 years of experience in a media investment/buying role across online and/or offline channels, including campaign execution and managemen (Digital - Display, Audio, Video), Search, Social, and Traditional (TV, Radio, OOH, Print)., • Proficiency with media tools and platforms such as Freewheel, SBMS/Adazzle, GCM, MOAT/IAS, Tableau,, • Strong project and campaign management skills, including RFP development, vendor negotiations, trafficking, and pacing/reporting., • Effective communication and collaboration skills—able to manage vendor relationships, support internal teams, and clearly articulate media strategies. This role requires proximity to New York City. We offer a hybrid work arrangement, with a combination of onsite work and the flexibility to work from home. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Experience working as a Member Service Representative at Planet Fitness. Superior customer service skills, preferably in the fitness industry.

Experience working as an Assistant Manager at Planet Fitness. Superior customer service skills, preferably in the fitness industry.

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term an

Planet Fitness Job Opportunity.We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable.A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that

The Overnight Custodian/Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. Our pur

Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Superior customer service skills, preferably in the fitness industry.

At Supreme Fitness Group, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. A passion for fitness and health. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfil

The Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

At Supreme Fitness Group, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just gettin

Job Description Job Summary The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor., • Stock locker rooms with proper supplies/paper products., • Properly dispose of trash and maintain the trash cans., • Clean/dust items high off the ground (i.e., ceiling fans, TVs, rafters), • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager., • Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.Qualifications/Requirements, • Custodial experience is preferred., • Must be 18 years of age or older., • Punctuality and reliability is a must., • Ability to work overnights., • Honesty and exceptional work ethic., • Ability to solve problems independently., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Must be able to occasionally lift over 80 pounds., • Will encounter toxic chemicals., • Frequent cleaning and sanitizing of equipment and facilities., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionJob Summary The Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor., • Stock locker rooms with proper supplies/paper products., • Properly dispose of trash and maintain the trash cans., • Clean/dust items high off the ground (i.e., ceiling fans, TVs, rafters), • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager., • Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.Qualifications/Requirements, • Custodial experience is preferred., • Must be 18 years of age or older., • Punctuality and reliability is a must., • Honesty and exceptional work ethic., • Ability to solve problems independently., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Must be able to occasionally lift over 80 pounds., • Will encounter toxic chemicals., • Frequent cleaning and sanitizing of equipment and facilities. Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Day, evening, or overnight shifts., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Group Director, Audience & Insights to join Redbox, Crossmedia's analytics and business intelligence team. This role is focused on deriving audience insights using a breadth of data sources to shape and inform go to market audience approaches. You will play a pivotal role ensuring: • Clear audience segmentation and recommendations that drive growth and business outcomes for our clients, • Audience insights and frameworks are effectively socialized across teams, • Effective audience data strategies; an ability to tie the strategic audience to an addressable one through data strategy RESPONSIBILITIES Proven track record of implementing strategic audience and data recommendations for client success. A strategic problem solver, adept at building strong relationships with clients and stakeholders at all levels. Combines deep analytical expertise, leadership experience, and a strong understanding of audience behavior, segmentation, and measurement to connect data strategies directly to media planning strategy. Leadership & Strategic Impact • Develops and implements end-to-end audience strategies aligned with client objectives and business goals., • Insights, segmentation, activation frameworks and audience measurement plans., • Will partner closely with the Strategy team to elevate observations/themes into strategic insights., • Partners with client leadership to translate audience insights into actionable recommendations for media planning, strategy, and customer engagement., • Acts as a senior advisor on audience measurement, data strategy, and analytics solutions., • Leads and grows high-performing audience analytics teams, providing mentorship, coaching, and career development., • Utilizes data-driven insights to derive audience recommendations and guide strategic decision-making., • Oversees development and maintenance of audience segmentation, data targeting strategies, and audience measurement frameworks., • Experience using both syndicated and dynamic platforms to identify trends and derive audience insights., • Proficient across all data types (0PD/1P/2P/3P) and can effectively communicate data strategies to media clients., • Has experience working directly with 3P data providers to gather insights and create custom audiences for activation., • Knowledgeable and skilled across a range of platforms: e.g., DSPs, DMPs, Social platforms, Syndicated tools (YouGov/MRI), Identity platforms (LiveRamp TransUnion, Experian, etc.), Google Marketing Cloud, Site Analytics, and Data Clean Rooms., • Familiarity with modeling techniques to have informed conversations with clients around the use of their 1P/CRM data., • Experience with predictive analytics, machine learning, or AI-driven audience insight., • Aligns audiences to channel frameworks encompassing goals, messaging, and measurement parameters., • Fosters collaboration across planners, strategists, data analyst, and measurement teams to integrate audience insights fully into campaign planning and optimization., • Can simplify complex audience and data conversations clearly to both technical and non-technical stakeholders., • Proven ability to manage and inspire mid-sized teams., • Adept at developing talent and upskilling junior team members., • Confident presenter and communicator to clients of all levels., • Strong time management with a proactive mindset always pushing work forward without the need for oversight., • Can remain calm and balance multiple projects., • Solutions focused with the ability to resolve complex challenges., • 12+ years of experience in audience/data roles, analytics, data science, or a related field, ideally within an agency., • Familiarity with privacy regulations and data governance., • Proficiency in analytics tools a bonus (e.g., SQL, Python/R, Tableau/Power BI, Google Analytics, Adobe Analytics)., • Experience with addressable media and advanced measurement techniques (e.g., MMM, attribution modeling)., • Familiarity with privacy regulations and data governance., • Leadership skills and relationship builde, • Proven track record managing team members, • Deep understanding of 0PD/1P/2P/3P data, audience segmentation, modeling techniques, and measurement frameworks., • Strong client-facing experience, translating complex data into actionable insights and influencing business strategy, • Excellent strategic thinking, problem-solving, and communication skills, with the ability to convey technical concepts to non-technical stakeholders. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • No Experience Needed!, • Employment growth opportunities, • Flexible scheduling., • Competitive Bonus Plan., • Employee discount on products and services., • Anniversary gifts for years of service., • Fun environment with contests and incentives for performance. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. Youll love working in a positive environment where coworkers become friends. Youll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary Are you looking for a high energy job where you can share ideas and recommendations with your teammates and clientele? Where your hard work is rewarded with bonus and growth opportunities? Then Sun Tan City might be a perfect fit for you! Task and Responsibilities: Responsibilities and essential job functions include but are not limited to the following: • Basic Computer skills and knowledge., • Provide excellent customer service by ensuring all your clients needs are met and are treated professionally., • Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client., • Ability to make recommendations for products and services., • Ability to maintain the minimum sales requirements., • Ability to multi-task such as cleaning beds as clients leave and engaging new clients upon their arrival., • Assists with maintaining cleanliness of salon tanning rooms, lobby area, restrooms, laundry, and storage areas., • Ability to work cohesively with a team in an upbeat and fast-paced salon environment while upholding all company policies and procedures.Physical Requirements:, • Ability to stand and walk for long periods of time., • Ability to bend at the waist to clean tanning equipment., • Ability to lift or assist in lifting items and heavy boxes., • Ability to bend down to pick up trash, towels, etc. from the floors., • Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • No Experience Needed!, • Employment growth opportunities, • Flexible scheduling., • Competitive Bonus Plan., • Employee discount on products and services. Job Summary Are you looking for a high energy job where you can share ideas and recommendations with your teammates and clientele? Where your hard work is rewarded with bonus and growth opportunities? Then Sun Tan City might be a perfect fit for you! Task and Responsibilities: Responsibilities and essential job functions include but are not limited to the following: • Basic Computer skills and knowledge., • Provide excellent customer service by ensuring all your clients needs are met and are treated professionally., • Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client., • Ability to make recommendations for products and services., • Ability to maintain the minimum sales requirements., • Ability to multi-task such as cleaning beds as clients leave and engaging new clients upon their arrival., • Assists with maintaining cleanliness of salon tanning rooms, lobby area, restrooms, laundry, and storage areas., • Ability to work cohesively with a team in an upbeat and fast-paced salon environment while upholding all company policies and procedures.Physical Requirements:, • Ability to stand and walk for long periods of time., • Ability to bend at the waist to clean tanning equipment., • Ability to lift or assist in lifting items and heavy boxes., • Ability to bend down to pick up trash, towels, etc. from the floors., • Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Job Description Job Summary The Service Technician II will be responsible for the repair and maintenance of multiple gym locations within Queens, Brooklyn and Staten Island. Essential Duties and Responsibilities • Repair and maintenance of fitness equipment, • Complete preventative maintenance of cardio and strength exercise equipment, • Maintain multiple gym facilitiesQualifications/Requirements, • 3+ years of experience repairing and maintaining equipment, • Punctuality and reliability is a must, • Ability to work independently in a fast-paced environment, • Time management skills, • Ability to travel 80% within NYC, 20% within Westchester/Rockland, • Strong mechanical ability, • Ability to work flexible and overnight hours, • Honesty and exceptional work ethic, • Ability to solve problems independently, • Demonstrate diplomacy in all interactions while using appropriate behavior and language, • High School diploma/GED equivalent required, • Must be 18 years of age or older, • Must have a valid Driver's LicensePhysical Demands, • Continual standing and walking during shift, • Continual reaching with hands/fingers/arms during shift, • Occasional climbing, balancing, kneeling and crouching during shift, • Must be able to occasionally lift over 80 pounds, • Will occasionally encounter toxic chemicalsWhy Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job Description Job Summary The Service Technician will be responsible for the repair and maintenance of multiple gym locations within Queens, Brooklyn and Staten Island. Essential Duties and Responsibilities • Repair and maintenance of fitness equipment, • Complete preventative maintenance of cardio and strength exercise equipment, • Maintain multiple gym facilitiesQualifications/Requirements, • Experience repairing and maintaining equipment preferred, • Punctuality and reliability is a must, • Ability to work independently in a fast-paced environment, • Time management skills, • Ability to travel 80% within NYC, 20% within Westchester/Rockland, • Strong mechanical ability, • Ability to work flexible and overnight hours, • Honesty and exceptional work ethic, • Ability to solve problems independently, • Demonstrate diplomacy in all interactions while using appropriate behavior and language, • High School diploma/GED equivalent required, • Must be 18 years of age or older, • Must have a valid Driver's LicensePhysical Demands, • Continual standing and walking during shift, • Continual reaching with hands/fingers/arms during shift, • Occasional climbing, balancing, kneeling and crouching during shift, • Must be able to occasionally lift over 80 pounds, • Will occasionally encounter toxic chemicalsWhy Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job Description Job Summary The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional Judgment Free member experience as well as a financially successful club. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians., • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines., • Team Management, • Schedule team members and ensure all shifts are covered., • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals., • Resolve team member issues or concerns., • Discuss team member disciplinary measures with General Manager/Area Manager, • Involved in all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate all member requests, issues and questions., • Ensure prompt opening/closing of gym., • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily., • Ensure safety of employees, members and club property., • Determine and communicate equipment repair in a timely manner., • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions., • Authorize expenditures and refunds. Make daily bank deposits., • Prepare HR related forms and send to Corporate Human Resources Team., • Track statistics and reports (weekly, monthly, annually)., • Backup support for any team member who is absent.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Ability to work 3rd shift (overnights)., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits • On-Demand Pay, • Medical, Dental and Vision insurance (full time employees only), • Employee perks and discount program, • Free Black Card Membership, • 401(K) Plan Savings plan, • Rate $15.50 per hour As the Front Desk Associate you will: • Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in., • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Resolve member concerns and escalate to a Manager as needed., • Answer phones in a friendly manner and assist callers with their inquiries., • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships., • Perform prospective member calls and tours; assessing their membership needs., • Execute retail transactions with accuracy and drive sales goals., • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • 6-12 months of experience in a customer service environment is preferred, • Must be 18 years of age, • Willing to become CPR/AED Certified (Training provided by Planet Fitness), • Basic computer proficiency, • Ability to lift up to 50 pounds, • Ability to walk and stand for prolonged periods of time, • Ability to continuously talk in person or on the phone during shift

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Employment growth opportunities, • Competitive Wages based on experience and abilities, • Flexible Scheduling., • Competitive bonus plan. Job Summary This position contributes to Sun Tan Citys success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon. The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience. Tasks & Responsibilities: • Developing and coaching employees to provide amazing client experiences., • Following up swiftly on client concerns and issues., • Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume., • Displays a client comes first attitude by holding team members accountable for quality client service., • Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs., • Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City., • Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations., • Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon., • Manages salon staffing levels to ensure employee development and maintain salon operational requirements., • Adherence to applicable wage and hour laws for non-exempt team members and minors., • Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management., • Utilizes financial reports to identify and address trends and issues in salon performance., • Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance., • Manage ongoing sales., • The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum), • The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.Experience:, • College education preferred, but not required., • Management and/or Sales experience required., • Basic Computer skills (ability to use Word, Excel, and Outlook), • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously., • Strong knowledge of client service techniques and operational practices., • Strong problem-solving and organizational/planning skills., • Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures., • Team building skills, • Ability to prioritize and delegate.Physical Requirements:, • Ability to stand and walk for long periods of time., • Ability to bend at the waist to clean tanning equipment., • Ability to lift or assist in lifting items and heavy boxes., • Ability to bend down to pick up trash, towels, etc. from the floors., • Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Clean Environment., • Employment growth opportunities & On-the-Job Training provided., • Flexible scheduling & convenient locations close to home, • Competitive bonus plan., • Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. (for Full Time Team Members), • Ability to earn paid time off. (for Full Time Team Members), • Employee discount on products & services., • Anniversary gifts for years of service., • Fun contests and incentives for performance., • Wellness program- limited reimbursements for approved wellness products & services., • Wellness focused Facebook group that runs fun wellness challenges, games, and prizes!, • Exclusive discounts at outside retailers.Company Overview, • Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals., • We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are., • Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. Youll love working in a positive environment where coworkers become friends. Youll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.Job Summary, • Monitor and manage daily operations of the salon in a fast-paced environment., • Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations., • Maintain a professional and impeccably clean salon environment., • Establishes clear goals and objectives for Team Members., • Provides coaching, training, and feedback to improve Team Members daily performance., • Generate sales reports, maintain inventory, and assist with other Salon Director functions., • Assist the Salon Director in controlling top line revenue and expenses., • Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs., • Ability to work nights as well as Saturdays and Sundays as required to provide management coverage., • Has reliable ability and transportation to go to the bank as needed., • Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.Experience:, • College education preferred, but not required., • Management and/or Sales experience required., • Basic Computer skills (ability to use Word, Excel, and Outlook), • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously., • Knowledge of client service techniques and operational practices., • Problem-solving and organizational/planning skills., • Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures., • Team building skills., • Ability to prioritize and delegate.Physical Requirements:, • Ability to stand and walk for long periods of time., • Ability to bend at the waist to clean tanning equipment., • Ability to lift or assist in lifting items and heavy boxes., • Ability to bend down to pick up trash, towels, etc. from the floors., • Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitnes

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. Other duties include but no

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. A passion for fitness and health.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters but is instead focused on general fitness. At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. As one o

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At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness membe

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Experience working as a Member Service Representative at Planet Fitness. Superior customer service skills, preferably in the fitness industry.