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Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Essential duties and responsibilities include:.Greeting/meeting potential members, providing a grea

Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Greet/meet potential members, providing a great customer experience.Handle front desk related tasks

Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.Greet/meet potential members, providing a great customer experience.Handle front desk related tasks

Planet Fitness - JobID: 100-170252921 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Planet Fitness - JobID: 100-171530047 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Job Title: Customer Service Representative.Reports to: Club Manager.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to membe

Job Title: Customer Service Representative.Reports to: Club Manager.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to membe

Job Title: Customer Service Representative.Reports to: Club Manager.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to membe

Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities • Assist in training and developing staff., • Assist in member service oversight making sure all staff provide great customer experience., • Very involved in front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls., • Assist in member check-ins, sign-ups, cancellations, and updating member account information., • Great/meet potential members and provide gym tour., • Assist to facilitate member service issues and questions., • Assist with team member management and provide backup support to Club Manager as needed., • Ensuring adherence to all company policies and procedures., • Help create and maintain a positive image for the club., • Assist overseeing cleanliness and appearance of gym., • Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions., • Assist in ordering supplies, keeping inventory and tracking reports as needed.Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience., • Handle front desk related tasks:, • Answering phone calls in a polite and friendly manner to assist with questions or concerns., • Taking info calls and tours, • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information., • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness