Teller/Member Services Representative II
22 days ago
Tea
Job Description Location: Tea, SD Full-Time | In-Branch At Explorers Credit Union, we believe in financial empowerment and exceptional service. We're looking for a Teller/Member Services Representative II (MSR) to be the friendly face and helpful guide for our members as they navigate their financial journeys. What You’ll Do: As an MSR, you’ll be a key part of our front-line team, helping members with: • Everyday transactions like deposits, withdrawals, and loan payments, • Opening and maintaining accounts (including IRAs, business accounts, and share certificates), • Supporting debit card services (ordering, disputes, fraud alerts, and inventory), • Balancing cash drawers, vaults, and teller machines, • Mentoring teammates and supporting teller operations, • Promoting credit union products and services that benefit our members, • Process account maintenance requests (e.g., address changes, stop payments, etc.), • Research and resolve member inquiries related to deposits, cleared checks, money orders, corporate checks, bill pay, and debit card transactions, • 1–3 years of experience in teller operations or financial services (preferred), • Strong attention to detail and organizational skills, • Excellent communication and customer service abilities, • Confidence with computers, calculators, and office equipment, • A team-first attitude and a passion for helping peopleWhy Explore With Us?, • Career Growth: We invest in you—with training, mentorship, and clear paths to advancement., • Growth Mindset Culture: Innovation, learning, and continuous improvement are part of our DNA., • Community-Focused: Make a difference beyond the desk. Earn 8 extra PTO hours just for volunteering!, • Generous Time Off: Recharge with 15 PTO days (grows with tenure), 11 holidays, plus your birthday off!, • 401(k) Match: We contribute 2% match + 4% nonelective to help build your financial future., • Comprehensive Benefits: Health, dental, and vision insurance, plus company-paid disability and life coverage.Requirements:, • High school diploma or GED, • Ability to pass a background check and credit screening