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Job Description PROGRAM NAVIGATOR POSITION PURPOSE As a Program Navigator at Clarifi, you will be the driving force behind transformative financial journeys. You will advocate for individuals facing urgent financial challenges, help them build lasting stability, and guide them toward vital public benefits. With a client-first mindset, you will inspire and equip people to take control of their financial future through personalized support and seamless program navigation. From the first conversation to the final breakthrough, you will be a trusted ally, connecting clients to Clarifi’s robust network of services and community partners. This is not just a role, it is a mission to build financial resilience, one empowered client at a time. KEY RESPONSIBILITIES As a vital part of our client services team, Program Support professionals play a key role in delivering exceptional care and coordination. Responsibilities include: Program Navigation · Serve as the first point of contact for clients delivering world-class customer service that reflects Clarifi’s commitment to client success · Conduct intake screenings, identify appropriate programs, schedule appointments, and make referrals to community resources · Follow up via phone and email to track client progress and advise on next steps · Maintain up-to-date knowledge of Clarifi programs, eligibility criteria, and partner referral processes · Obtain and maintain required certifications (NFCC) Program Support · Clearly communicating available options and connecting clients to valuable community resources · Proactively collect required documents ahead of appointments · Maintain and update client accounts daily with precision and care · Managing a high-volume call flow (40 to 60 calls/ day) with empathy and efficiency · Contribute ideas and constructive feedback for improving workflows, forms, and communications based on client interactions Administrative · Perform system functions related to client records and data management · Support daily office operations and coordinate maintenance as needed · Represent Clarifi at workshops and community events · Compose professional correspondence and presentations · Execute special projects and assignments as directed KNOWLEDGE, SKILLS & ABILITIES · 3 years’ experience in customer service, financial support, or related field · Benefit access knowledge (ex: SNAP, Medicaid, LIHEAP) preferred but not required · Fluency in English required; Spanish fluency is strongly preferred · Proficiency with Office 365, client management software, and web-based applications CORE COMPETENCIES & CHARACTERISTICS · Exceptional interpersonal and written communication skills · Ability to communicate effectively across multiple channels (phone, email, text, chat) · High attention to detail with strong organizational and time management skills · Outcome-driven with a deep commitment to client success and continuous improvement · Demonstrated professionalism, empathy, cultural humility, and resilience in high-volume and fast-paced environments · Team oriented with experience bringing enthusiasm, solution-orientation, and shared accountability to the team environment · Maintains a high standard of punctuality and attendance to support team operations and workflow REQUIREMENTS · This position is based at a Clarifi office and requires travel within Southeastern PA, Southern NJ and DE as needed. · Work Schedule Full Time: Monday-Friday, with occasional evenings and Saturdays · Hybrid work available · Proficiency in Office 365, client management systems is essential Clarifi reserves the right to change this description at any time. Clarifi practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship. Clarifi is an equal opportunity employer committed to creating and maintaining a diverse workforce.

Job Description Seeking Clerical Assistants: Must be fully bilingual in English & Spanish Esperanza Health Center is a Christ-centered, non-profit primary medical care clinic in Philadelphia, PA. We are seeking committed Clerical Assistants to join our team. If you are searching for a new beginning with a Christ-centered, family oriented organization, your search stops here! You were lead to this job posting because you might have been called or chosen to help us fulfill our mission in providing quality health care and support services to our patients. We welcome you to join a positive work environment, a supportive team, and an engaging community who we love to serve. SUMMARY: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for accurate and directly with the public in person and via phone and is the starting point of the revenue cycle for clinic operations. The Clerical Assistant provides direct support services in the clinical care of patients and ensures effective and efficient operations to maximize patient satisfaction. The Clerical Assistant covers all aspects of Front Desk Reception, Hub Referral Clerical and Call Center roles and works late shift, Saturday shift, and rotates to all sites as assigned. ESSENTIAL DUTIES AND RESPONSIBLITIES 1. Customer Service: The Clerical Assistant is responsible for delivering excellent customer service that is friendly, accurate and efficient. • Arrives on time to assigned area, ready to work. Does not leave work station unnecessarily. Communicates with team when stepping away from desk. Participates in departmental, hub and staff meetings; reads administrative emails/memos to be informed of changes, leading to better customer service and team unity., • Ensures adequate clinic coverage by working late shift, Saturday shift, and rotating to all sites as assigned., • Welcomes patients and visitors warmly in person and on phone. Demonstrates courtesy, respect, patience, and the love of Christ in every interaction, even when patient is demanding or rude., • Logs into MXIE promptly as assigned. Ensures adequate phone coverage by only logging and utilizing “Not available” per manager instruction., • Answers phone calls promptly and verifies full name, DOB, phone numbers and insurance information with each interaction. Follows EHC guidelines for holds and transfers, always communicating actions clearly to patient., • Uses excellent listening skills and clarifying statements to better understand patient. Offers support, hope, and comfort to patients using compassionate responses, prayer and scripture when appropriate., • Accepts ownership of problems and offers prompt resolution with humble and sincere apology., • Keeps work area properly stocked, neat and organized and labels all unfinished work at end of day for follow-up in order to provide efficient care of patient needs., • Checks-in patients at front desk in a timely and accurate manner, updates demographics at each visit, verifies identity and insurance cards, takes patient photo in EMR, obtains signatures on requisite forms annually, scans forms and IDs at the front desk and assures that information has been entered into Centricity, verifies guarantor set-up in account., • Assists patient in fully and accurately completing registration forms at first visit and at least once annually. Updates information in Centricity account and scans papers into account., • Assures that Sliding Fee Scale information is in account so that additional discounts can be applied. If patient has not supplied household income previously, explains necessity of this information and ask for updates., • Familiar with various forms (demographic, school, disability, welfare, utility forms, etc.). Directs patient to complete their portion before accepting form for provider. Assist patients with low literacy level to complete forms., • Offers appropriate scheduling options to patients in accordance with EHC scheduling rules for all appointment types. Explains NPE process, 7 day/ Same Day/Next Day appointment in a clear and concise manner. Familiar with the age limitations, credentialing status and specialty appointments of each clinician so that appointments are made correctly. Familiar with the insurances accepted by EHC so that patients are not given an appointment if we do not accept that insurance., • Reminds patient to bring insurance card, ID card, and co-pay (advises if higher specialist co-pay applies), medications, and insulin log to every appointment., • Verifies that patient questions have been answered. Assures that patient understands what to bring to appointment and has directions and parking instructions. If patient does not have information at the time of the call, informs patient to obtain/bring required information and documents this in appointment note., • Engages interpreters as needed to decrease patient barriers. 2. Revenue Cycle: The Clerical Assistant is responsible for obtaining and entering accurate and complete insurance verifications, collection of co-payments and collection of past due balances, and other elements that make up the start of the Esperanza Revenue Cycle. • Verifies eligibility on all active insurances prior to patient encounter. Verifies PCP assignment, copayments and coverage limitations prior to encounter. Sets insurance order for appointment, and assures that allocation set and financial class match primary insurance. Verifies that patient name and DOB exactly match primary insurance, and that insurance product chosen in account is the actual plan assigned to patient on website., • Provides written record of insurance verifications from external websites, including name of website, eligibility response, PCP assignment, other payers on account, CA name and date., • Establishes mental health coverage prior to each medical or BHC encounter and adds the mental health insurance to account., • Asks if visit is related to MVA or Worker’s Comp at check-in and collects MVA and WC information as needed. Creates or attaches “cases” for all worker’s comp, MVA, and other visits per protocol., • Obtains signature on Authorization for the Release of Information for all MVA and WC cases and documents this in the finance tab., • Enforces collection policy by assigning guarantor correctly, collecting co-payments prior to visit and issuing receipt. Takes steps to initiate payment plan for past-due balances. Refers uninsured patients to the Patient Access Liaison for evaluation., • Practices sound accounting and cash management principles by reconciling Daily Deposit slip and Daily Logs with cash totals at the end of each shift. Reconciles any discrepancies immediately. Manages case drawer: Keeps drawer locked at all times. Requests change from Office Manager as needed. Assures that change is ready for Saturday clinic., • Retrieves charges and performs “first scrub” of claims at check out, verifying insurance order, allocation set, and case attachment. Communicates directly with clinician if charges have not been entered. Creates financial note in account to clarify any transactions that may be problematic., • Creates new patient accounts using mini-registration module. Begins by searching database by “any” search function to avoid chart duplication, using EHC business intelligence tool for NPE availability and age restrictions, using insurance web-sites to verify eligibility and PCP assignment, and using EHC credentialing status updates for new clinician insurance assignments at EHC. 3. CLINICAL SUPPORT: The Clerical Assistant, as a critical part of the Clinical Care team, is responsible for efficient / accurate work, population management, and risk management. • Verifies patient FULL NAME and DOB before opening EMR, sending message or scheduling an appointment., • Reads and responds to pop-up notes each time account is opened. Erases notes when obsolete., • Follows scheduling rules for all types of visits and all types of resources. Understands exception rules so that resources are used appropriately., • Utilizes “Clerical Assistant’s Guide to Scheduling Acutely Ill Patients in Advanced Access Model” document to schedule patients with acute symptoms. Utilizes EHC business intelligence tools and Centricity search function to offer appropriate appointment options., • Routes Phone notes appropriately for refills, medical questions, referrals, DME, social services, return calls, and many more things., • Follows protocols for handling calls from specialists, hospital, visiting nurses, Stat labs (also known as Critical lab value), and suicidal calls., • Maintains confidentiality in accordance with HIPAA law, never releasing patient information to a person not authorized by HIPAA, • Does not attempt to answer clinical questions and does not give medical advice, • Familiar with referral requirements of each insurance company. Completes all routine referrals within 48 hours of request. Gives patient all relevant specialist appointment information (specialist name, address, phone number) so that patient can make and manage their own referral appointment. Assists patients who experience difficulty making specialist appointments. Submits copy of on-line referral for scanning into chart., • Sends Transition of Care documents following EHC procedures, • Makes specialist appointments for all “High Risk” referrals according to protocol., • Notifies Patient Access Liaison when a prior-authorization is required for the referral. Informs patient when Prior-authorization has been obtained., • Reads proxy box messages within 24 hours. Follows up at least once per day until completion, documenting steps of each transaction., • Works to meet organizational productivity goals by contacting patients most likely to “No Show,” and consulting with team to add squeeze-ins or see late arrivals according to most recent policies., • Maintains schedule accuracy by updating status on all appointments by end of day and following procedures for handling “no shows” and cancellations., • Write name, DOB and account number on documents sent to scanning., • Adheres to walkie-talkie protocol., • Follows sound principles of medical/legal documentation., • Secures all patient information in accordance with HIPAA by using screen protectors, logging out of EMR when stepping away from desk, and securing or shredding paper at the end of shift., • Follows EHC guidelines for incident reporting and OSHA safety., • Other duties as assigned by supervisor Education, knowledge, skills, and qualifications • High school diploma or GED., • At least one year of experience in customer service, with experience handling difficult customer issues., • Skilled in using computer and related equipment; ability to type quickly and accurately, • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details., • Good oral and written communication skills. Must be fully bilingual in English and Spanish., • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions., • Solid record of timeliness and reliability in a work setting., • Able to integrate Christian faith with work and pray with others in need. WORKING CONDITIONS • Requires the ability to sit at desk, read fine print on the computer, type and use computer keyboard for all or most of assigned shift, and operate the desk phone for extended periods of time., • Requires the ability to work late shift, Saturday shift, and rotates to all sites as assigned., • Requires the ability to climb stairs, walk, and move around a room., • Requires the ability to lift 20 lbs. To carry out its mission, it is of critical importance for Esperanza Health Center (EHC) to keep our patients, families, and workforce safe and healthy and to support the health of our global community. In keeping with this, EHC has mandated all workforce members on-site at any EHC location for any portion of their time be vaccinated for COVID-19. This also includes contractors and EHC volunteers. This vaccine mandate is in alignment with applicable local, state, and federal mandates. Potential employees may request exemption consideration for EHC vaccine requirements for valid religious and medical reasons. Please note that start dates will be delayed until candidates are fully immunized or valid exemption requests are reviewed and approved.

Job Description About Care & Help Choosing home care services in Philadelphia can be a difficult and uncertain decision. Care & Help Home Care, LLC is a trusted home healthcare provider within the Philadelphia area that is committed to providing home care services that are transparent, professional, and excellent. Our large staff of caregivers and home health aides are experienced and screened to be able to provide non-skilled and non-medical services for seniors. Summary As a Scheduling Coordinator, you will play a crucial role in ensuring the smooth delivery of home care services to our clients. You will be responsible for coordinating and scheduling caregiver assignments, managing client care plans, and providing exceptional customer service to clients and their families. Your attention to detail, strong communication skills, and ability to prioritize tasks will contribute to the overall success of our home care operations. Essential Duties and Responsibilities: Caregiver Scheduling and Coordination: • Coordinate and schedule caregiver assignments based on client needs, caregiver availability, and geographical considerations., • Ensure appropriate matching of caregivers to clients, taking into account client preferences, language requirements, and specialized care needs., • Continuously monitor and update caregiver schedules to accommodate changes in client care plans or caregiver availability., • Conduct thorough assessments of client needs, preferences, and care requirements in collaboration with clients, their families, and healthcare professionals., • Develop and implement personalized care plans for each client, ensuring that all care activities are documented accurately and consistently., • Regularly review and update client care plans based on changes in health conditions, preferences, or other factors., • Serve as the main point of contact for clients, their families, and caregivers, providing exceptional customer service and promptly addressing inquiries or concerns., • Collaborate with healthcare professionals, social workers, and other relevant stakeholders to coordinate care and ensure the overall well-being of clients., • Maintain regular communication with clients and their families to provide updates, address changes in care needs, and foster positive relationships., • Maintain accurate and up-to-date client records, including care plans, contact information, and relevant documentation., • Ensure compliance with all legal, regulatory, and organizational requirements pertaining to home care services., • Assist in the coordination of caregiver training, orientation, and performance evaluations., • Collaborate with the billing department to ensure accurate and timely invoicing for services rendered., • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines., • Excellent interpersonal and communication skills, with the ability to build rapport with clients, their families, and caregivers., • Compassionate and empathetic nature, with a genuine commitment to providing high-quality care to clients., • Detail-oriented mindset with strong problem-solving abilities., • Ability to work collaboratively in a team environment and independently with minimal supervision., • Flexibility to adapt to changing client needs and work schedules, including occasional evening or weekend availability., • Proven experience in a healthcare or home care coordination role preferred but not required. On-site job training will be provided., • Familiarity with home care software and scheduling systems is preferred but not required., • Must remain in a stationary position for long periods of time at a desk or computer, • Medical, Vision & Dental Insurance, • PTO, Sick Time, Holidays( Including Floating Holidays)CHHC500 ABOUT CARE AND HELP HOME CARE, LLC CARE AND HELP HOME CARE, LLC (“Company”) provides non-skilled services to individuals in their homes or other independent living environments. These services include (but are not limited to) assistance with self-administration of medications, personal care such as assistance with personal hygiene, dressing, and feeding, homemaking such as assistance with household tasks housekeeping, shopping, meal planning and preparation, and transportation, companionship, respite care such as assistance and support provided to the family; and other non-skilled services. We conduct criminal background checks when required on all staff. We also conduct physicals and tuberculosis screenings for all direct care workers and office staff with direct consumer contact upon hiring and on a yearly basis. The direct care workers of the Company are required to complete a minimum of forty (40) hours of experience or practical training and a competency evaluation, or a state certification program. This training includes information regarding personal hygiene, safe transfer techniques, infection control, and basic nutrition. All direct care workers of our company also receive supervised practical training before having direct contact with a consumer or verification of prior experience. CARE AND HELP HOME CARE, LLC (“Company”) does not discriminate on the basis of race, color, national origin, ancestry, religious creed, non-job related handicap or disability, sex (which includes: sex assigned at birth, sexual orientation, gender identity, gender expression, gender transition, or transgender identity), age, use of a guide or support animal because of: blindness, deafness, or physical handicap, or any other characteristic protected by law (each, a “Protected Characteristic”). Further, the Company complies with the provisions of the Federal Civil Rights Act of 1964, the Pennsylvania Human Relations Act and all other applicable laws related to discrimination and fair employment practices. Accordingly, no person shall, on the grounds of any Protected Characteristic, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any care service provided by our agency. DISCLAIMERS The company, in considering your application for employment, may verify the information set forth on this application and obtain additional information related to your background. We offer reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance to accommodate a disability, you may request an accommodation at any time. All caregivers providing Medicaid-funded personal care and home health services are required to enroll in and comply with Electronic Visit Verification (EVV), as mandated by the 21st Century CURES Act. All employees must be fully compliant with EVV requirements from their date of hire and maintain a minimum 85% compliance rate for all visits. Powered by JazzHR HKEW1kbdcj

Job Description Responsible for conducting risk/needs assessments and developing service plans for all clients assigned to their caseload, develop resources for clients and, facilitate workshops, programs and groups for clients. * Scope of Duties: • Assessment of all new clients via the approved agency Assessment Tools to determine counseling needs and appropriate level of care., • Develop Service Plans on all assigned clients based on approved agency assessment tools that is client centered and recovery oriented with client input., • Obtain previous records that are relevant to current treatment recommendation., • Monitor and document client progress according to funding source standards and/or operational policy and procedures., • Review, reassess and revise service plan with client input to address on-going problems and to determine need for continued services or discharge., • Schedule and facilitate individual sessions with clients as required., • Identify and/or develop resources and link clients to needed services., • Provide active case consultation and coordination when necessary with client linked resources and referral sources., • Facilitate scheduled workshops/programs/groups addressing client's needs., • Develop appropriate discharge plan on all assigned clients as per contractual requirements., • Facilitate house meetings as needed., • Participate in required internal/external Treatment Team meetings., • Complete all required reports and other documentation., • Demonstrate competency in program related certifications., • Provide support to Treatment Assistant function., • Interact with clients, staff, and outside contacts with respect and courtesy., • Maintain client and staff confidentiality in compliance with administrative policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions., • Other duties as assigned. ADA ESSENTIAL FUNCTIONS: • Occasionally required to smell, stoop., • Regularly required to use hands to handle or feel., • Regularly required to reach., • Regularly required to stand, walk, sit, talk, and hear., • Regularly required to lift and move up to 10 lbs., • Ability to see clearly at 20 inches or less., • Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point.

Job Description About AccessMatters AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of various perspectives, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a comprehensive environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence. Job Summary Reporting to the Director, Community Based Health Services (CBHS), the Health Program Support Specialist will work closely with supervisor and funded organizations to support the patients/clients they serve. The Health Program Support Specialist will support function for programs under the purview of CBHS, including duties related to program development, implementation, evaluation, and the provision of technical assistance. this position will be instrumental to the Community Based Health Services team by assisting with daily tasks, including but not limited to: preparation and dissemination of regularly scheduled communications, drafting of data reports, assistance with contract preparation, data monitoring, as well as assisting with core aspects of the day-today operation of the Ryan White Part D (RWPD) Support Services Program. The Health Program Support Specialist will interact both with AccessMatters’ internal team members and external sub-recipients and stakeholders, including AccessMatters’ Ryan White Part D network, consultants, community-based partners, and the general community. This position will be a member of the core CBHS team, which resides within the Health Access and Service Delivery department within AccessMatters and is expected to participate in all departmental meetings and activities as needed. This job is full-time and non-exempt. Essential Functions: Reporting to the Director, Community Based Health Services (CBHS), the Health Program Support Specialist will: General Duties • Maintain close communication with supervisor and meet regularly with program team., • Adhere to all program guidelines and protocols protecting client information and records. At all times, ensure compliance with agency Confidentiality Policy and Pennsylvania’s Act 148., • At the direction of the supervisor, maintain administrative communication with subrecipients regarding submission deadlines, • Participate in supplementary activities including: referral resource updates, research, attendance at external trainings, community education, outreach, and site visits., • Participate in staff trainings and meetings, support organizational initiatives, and aid in the pursuit and development of new projects and strategic vision., • Prepare accurate and thorough notes/minutes for internal CBHS meetings; ensure agendas and minutes are disseminated to relevant parties., • Generate and distribute Program Update emails to network providers on weekly basis., • Maintain up-to-date subrecipient contact information sheets and email distribution lists., • At supervisor’s direction, send reminders, track and ensure timely submission of network provider expenditure and data reports; communicate with network providers regarding problematic or outstanding reports, when needed., • Support CBHS team in remaining compliant with federal, grant, and program requirements., • Assist supervisor in collaborating and coordinating across internal teams in regard to program evaluation, monitoring, education, and development of new initiatives., • Maintain and regularly update program databases in an accurate and timely way, and generate data reports as required by supervisor., • Provide logistical support for the RWPD Community Advisory Board including, but not limited to: scheduling meetings, notetaking, logistical support (ie: incentive distribution, food ordering, and transportation logistics), • Support in the creation of materials, presentations, agendas, and handouts for external meetings and trainings., • Participate in supplementary activities including: referral resource updates, research, attendance at external trainings, community education, outreach, and site visits., • Maintain close communication with supervisor and meet regularly with program team to report and review progress., • Receive and log client registration packages, monthly service delivery records, and relevant reports., • Review client information for program eligibility, including application review; ensure receipt, accuracy, thoroughness and documentation of required client information, and maintain accurate records of clients currently enrolled in program., • In partnership with the Director of CBHS, serve as a point of contact for client applications and for staff at funded organizations that submit applications on behalf of the individuals they serve., • Review records of services rendered, ensuring eligibility and accuracy of said services, and complete client-level service documentation and reporting., • Participate in facilitating training for subrecipients on SSP program requirements, workflows, and processes., • Ensure provision of services is consistent with Payer of Last Resort rules and regulations., • Manage the security, inventory, issuance, and reconciliation of cash equivalent monetary incentives (i.e., gift cards and similar items) and promptly report any loss, theft, or irregularities., • Aid in the distribution of physical and virtual program resources to network providers., • Create and maintain a work environment that is respectful of all, embraces varying views, perspectives and talents in problem solving., • Ability and desire to work with varied populations, communities and institutions across a broad spectrum of community and clinical providers within the field of HIV and other related infectious diseases., • Passionate commitment to AccessMatters’ strategic plan, mission, and vision., • Experience in the field of HIV care, maternal and child health care preferred., • Knowledge of populations and communities hardest hit by HIV and related infectious diseases preferred., • Ability to manage multiple tasks and details accurately and on deadline, while remaining open to changing priorities., • High degree of customer service skills and philosophy, to include responsiveness, and follow-through to deliver high quality services to external and internal stakeholders., • Ability to think analytically and work with data to produce basic reports for program planning and monitoring., • Ability to self-manage, independently prioritize, solve problems, and effectively handle multiple tasks and projects simultaneously, while taking direction as needed., • Ability to communicate effectively, verbally and in writing., • Ability to work independently and as a member of a team., • Ability to navigate effectively and diplomatically, across varied organizational structures, roles, and relationships – both externally and internally., • Proficiency in Microsoft Office Applications (Word, Outlook, Excel and PowerPoint), with emphasis on utilizing and maintaining spreadsheets., • Experience with web-based meeting, collaboration, and information management systems, portals, and intranets., • Required: Bachelor’s Degree. Prefer coursework, previous work experience or other training in relevant aspects of the role, including but not limited to: public health, (i.e. sexual health, reproductive, maternal and child health care, infectious disease prevention and/or treatment), social work, health and human services. Relevant industry specific experience may be considered in lieu of degree where possible., • Minimum 1-3 years’ experience in nonprofit sector, with grant funded entities, and/or in public health space., • Minimum 1-3 years’ experience providing program support and/or data entry support., • 1-3 years’ experience in the fields of HIV/STD/STI testing, prevention, treatment, and/or sexual and reproductive health preferred. HOW TO APPLY: Submit both a cover letter and a resume to the Health Program Support Specialist - CBHS position posted at our online career site, by going to this link: . Address cover letter to Raeann Billey, Vice President of Human Resources. Please include salary requirement and potential start date. NOTE: This is a hybrid position, candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia. No calls, please. ACCESSMATTERS IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. NeuroFlow's Technical Support Specialist serves as a critical bridge between end-users, implementation teams, client success, and engineering across our multi-product healthcare SaaS portfolio (NeuroFlow, BHL, Owl, Quartet). In this role, you'll balance advanced technical troubleshooting with strategic problem-solving in a fast-scaling organization where processes are evolving and cross-functional collaboration is essential. You'll maintain 98%+ SLA compliance while managing complex support issues across distinct product lines, each with unique technical architectures and customer expectations. Success requires equal parts technical expertise, customer empathy, and organizational savvy. Key Responsibilities Multi-Product Technical Support (50%) • Resolve escalated support tickets across NeuroFlow's product portfolio, navigating, • product-specific technical nuances including EHR integrations, data workflows, and, • platform configurations, • Diagnose and troubleshoot advanced technical issues spanning software configurations,, • API integrations, SSO implementations, and user-reported defects, • Maintain 98%+ first response SLA compliance (8-hour target) while managing competing, • priorities across product lines, • Triage and route issues to appropriate engineering teams, translating customer, • Partner with engineering to reproduce, document, and validate defect fixes, • Participate in defect triage meetings, advocating for customer impact and priority, • escalation, • Create and maintain multi-product knowledge base articles to drive user adoption and, • self-enablement, • Document product-specific technical patterns and common resolution paths to reduce, • repetitive escalations, • Translate complex technical concepts into accessible language for non-technical audiences, • escalations, • Manage customer expectations during extended troubleshooting or engineering, • Maintain 98%+ first response SLA compliance across all product lines, • Reduce resolution time for repeat issues through improved documentation, • Close 80%+ of assigned tickets without re-escalation, • Contribute technical input to 90%+ of applicable product/engineering discussions, • Document 15+ high-quality knowledge base articles per quarter, • 2+ years in technical support, customer success engineering, or IT support roles, • Proven experience supporting SaaS products with complex integrations (EHR, API, SSO), • Strong troubleshooting methodology across web applications, APIs, and database systems, • Proficiency with support platforms (Zendesk, Jira) and ticketing workflows, • Ability to read and interpret logs, API responses, and basic SQL queries (nice to have), • Experience working in fast-scaling organizations where processes are actively evolving, • Exceptional written and verbal communication for technical and non-technical audiences, • United States Citizenship, • Applicants selected will be subject to a security investigation and eligibility requirements for access to classified (Public Trust) information.Preferred Qualifications, • Healthcare SaaS or behavioral health technology experience, • Exposure to multiple product lines within a single organization *Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description We are seeking a self motivated, enthusiastic, Assistant Restaurant General Manager to take us to the next level. Kitchen + Kocktails is an urban-chic restaurant dining experience, serving creative cocktails & generous comfort-food dishes in a popular, classy venue. Check us out: We're looking for an Assistant General Manager for our highly successful and growing restaurant! Responsibilities: • Service the guest first and foremost and ensure that the front of the house is running efficiently, and in compliance with all company policies and procedures., • Creates relationships with guests and is easily identified as the manager., • Demonstrated ability to handle guest complaints and avoids escalation., • Maintain appropriate staff levels, hiring the right people, train continuously, and work to improve restaurant operations., • Manage individual restaurant expenses ensuring budgetary compliance and seeks out cost saving opportunities and initiatives., • Coaches in the moment and consistently holds staff accountable., • Develop/streamline restaurant processes in partnership with the General Manager, and Executive Chef., • Manage payroll hours to budgeted payroll percentage., • High school diploma or equivalent, some college preferred. Formal Hospitality coursework a plus., • Minimum 5+ years hospitality experience, • Minimum 3+ years Restaurant Management / Leadership experience, • Must have current food handler’s card and alcohol service certification as required by federal/state/local law., • Familiarity with Open Table reservation system, and Toast POS preferred., • Computer based skills - Windows and Microsoft Office based management reporting, Point of Sale System, Internet/Intranet, and Outlook e-mail., • A buttoned-up professional appearance., • Excellent verbal communication skills. We offer competitive compensation based on experience. This is a full-time position with opportunities for career growth within our organization. If you are passionate about the restaurant industry and have the skills necessary to excel in this role, we encourage you to apply. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Company DescriptionFounded in 2020, Kitchen + Kocktails by Kevin Kelley was born out of a love for Southern-Inspired cuisine and a desire to bring authentic flavors of the South to our community. Our founder, Kevin Kelley , envisioned a place where guests could enjoy not only delicious food but also a lively and inviting atmosphere. Over the years, we continue to grow and evolve, but our dedication to quality and hospitality remains unchanged. Our Cuisine At Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebration of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor. Our Atmosphere Designed with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal.Founded in 2020, Kitchen + Kocktails by Kevin Kelley was born out of a love for Southern-Inspired cuisine and a desire to bring authentic flavors of the South to our community. Our founder, Kevin Kelley , envisioned a place where guests could enjoy not only delicious food but also a lively and inviting atmosphere. Over the years, we continue to grow and evolve, but our dedication to quality and hospitality remains unchanged.\r\n\r\nOur Cuisine\r\nAt Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebration of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor.\r\n\r\nOur Atmosphere\r\nDesigned with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal.

Job Description PACS Imaging Applications Support Specialist Level 2 RIS HL7 DICOM My name is Bill Stevens, and I have a new full time PACS Imaging Applications Support Specialist Level 2 opportunity available for a major firm located in Cherry Hill, New Jersey that could be of interest to you, please review my specification below. The work schedule will be onsite five days a week for the first two months along with on call rotation after hours support and then it will become hybrid, three days a week in the office and two days remote. The ideal candidate should also possess a green card or be of citizenship. This position will be paying a competitive fulltime salary of $90,000 - $100,000 plus a comprehensive benefits and bonus package. Summary: The firm is seeking a skilled and experienced Radiology IT Applications Support Specialist to provide advanced application support for radiology applications. This role is crucial for the seamless operation, optimization, and ongoing maintenance of PACS (Picture archiving and communication system), RIS (Radiological information system), voice recognition, and other related clinical imaging applications. This person will be a key resource in troubleshooting complex technical issues, implementing system upgrades and integrations, and ensuring radiology staff can effectively utilize the technology to deliver exceptional patient care. Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience. Minimum of 2 years of experience providing application support for radiology applications, including PACS and RIS. In-depth knowledge of PACS systems, radiology workflows, and healthcare interoperability standards such as DICOM (Digital Imaging and Communications in Medicine or HL7 (Health Level Seven). Strong technical troubleshooting and problem-solving skills. Experience with system implementation, integration, configuration, and testing. Excellent communication, interpersonal, and customer service skills. Ability to work independently and manage multiple priorities effectively. Experience working in a healthcare IT environment. Relevant certifications such as CIIP (Certified Imaging Informatics Professional) would be a plus only. Key Responsibilities: Provide Advanced Application Support: Serve as primary support point for complex technical issues related to PACS, RIS, voice recognition, and other clinical imaging applications. Diagnose and resolve intricate software and workflow issues, working collaboratively with vendors and internal IT teams. Monitor system performance and proactively identify potential problems, ensuring system uptime and optimal efficiency. Support system upgrades, patch installations, and infrastructure changes impacting radiology systems, including regression testing and end-user support. Participate in on-call rotations to provide support outside of normal business hours, addressing critical system issues in a timely manner. Collaboration and Communication: Collaborate effectively with radiologists, technologists, IT teams, and vendors to resolve issues and implement solutions. Communicate complex technical concepts clearly and concisely to diverse audiences, including clinicians and IT professionals. Manage stakeholder expectations and provide regular updates on project progress and issue resolution. Security and Compliance: Ensure compliance with HIPAA privacy and security regulations, maintaining data security within healthcare IT environments. Ensure appropriate application access rights are assigned and maintained for users. Workflow Optimization and System Integration: Analyze radiology workflows and collaborate with clinical staff to identify opportunities for system optimization and efficiency improvements. Design and implement workflows that align with clinical needs and maximize productivity. Support the integration of radiology systems with other healthcare applications, including EHR (Electronic Health Record) and RIS, ensuring data integrity and seamless data exchange. Maintain expertise in healthcare interoperability standards, such as DICOM and HL7. Technical Expertise and Knowledge Transfer: Possess in-depth technical knowledge of radiology applications, including PACS, RIS, and associated hardware and software. Maintain comprehensive knowledge of system architecture to recommend enhancements for maintenance, support processes, and training programs. Develop and maintain technical documentation, guides, and knowledge base articles to support end-users and team members. Provide guidance and mentorship to junior team members, sharing expertise and fostering a collaborative learning environment. The process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Job DescriptionAbout Phorest Phorest is a leading global provider of innovative, cloud-based salon and medspa management solutions that help clients manage bookings, marketing, POS, and customer relationships. Trusted by thousands of businesses globally, Phorest is dedicated to providing tools that support the success and growth of our clients. We have gone from strength to strength in North America over the last few years and are quickly becoming the market leader in the premium space. The Opportunity We’re looking for a General Manager to lead our North America commercial operations. You will be responsible for driving strategic growth, operational excellence, and continuing to grow and develop our exceptional team while keeping our culture strong. This role is critical to our long-term trajectory in the fastest-growing region of our business. This is not a GTM or commercial-only role - it requires a well-rounded operator with cross-functional understanding, business acumen, and a passion for cultivating high-performing teams. This role reports directly to our President for the North America region, and works closely with the COO and global executive team. The Impact This is a unique opportunity to lead our fastest-growing region as we continue to scale globally. As General Manager, you will lead a high energy, established but growing team in identifying and building the infrastructure needed for scale. This will be a hands-on leadership role in addition to leading strategic planning for the region. You will be an enabler of the continued performance and growth of the region and your leadership will directly impact our customers, our people and the health of the North America business. You’ll collaborate closely with a talented and passionate team both in North America and globally and continue to foster a culture rooted in our values of Can-do attitude, Growth Mindset and Seirbhis go hIontach (excellent customer care, with a nod to our roots in Ireland). You’ll own the regional P&L and be a key driver of strategic, operational, and financial outcomes across the region. What You'll DoRegional Performance & Operations * Partner with the President of North America, to lead and manage the region ensuring delivery of targets and plan * Directly manage the Customer Operations group for North America enabling scale and efficiency for continued growth * Bring deep operational experience and knowledge to help the region to continue to build and enhance our approach to customer operations * Create a high performing organisation including setting clear expectations for each functional area, ensuring accountability and coaching and developing our people in line with our value, Growth Mindset * Foster alignment, collaboration and efficiency across all teams within NA and with international teams and functions * You will be empowered to make key operational decisions across teams, budgets, and priorities to drive performance and ensure the region meets its goals efficiently and effectively. Leadership * Role model what great leadership looks like in a high growth, culture oriented environment * Inspire, coach and develop the team and leaders * Demonstrate high quality, strategic and values aligned decision making * Prioritise and align the teams priorities to what is most important * Great communication skills with the ability to connect in a range of environments and audiences * Cultivate strong connections between local and global teams Expansion & Strategic Planning * Work closely with the Chief of Staff to translate strategic growth plans into operational roadmaps with clear owners, timelines, and success metrics to ensure plans are executed with discipline and consistency. * In collaboration with the President and other members of the leadership teams, develop and execute growth strategies across new markets, services, and products which may include assessing potential acquisitions * Lead market assessments and create actionable expansion roadmaps * Ensure resourcing is aligned with business objectives * As a key leader owning the North America P&L, stay close to the performance of the region and partner proactively and positively with Finance, People and other teams to ensure delivery to plan Continuous Improvement * Identify bottlenecks, introduce best practices, and scale processes * Run operational reviews and implement improvements to enhance customer outcomes Culture & Talent Development * Cultivate a high-performance culture of accountability, collaboration, and continuous learning * Support the development of leaders within the team, providing coaching and mentorship to ensure professional growth and leadership capability * Drive talent retention strategies and ensure that Phorest continues to attract, develop, and retain top talent in the region Reporting & Stakeholder Engagement * Provide transparent, data-driven updates to the President and other execs * Serve as the internal voice of North American operations to global leadership * Represent the region in global leadership forums and cross-functional planning sessions * Act as the integrator between strategy and execution – aligning teams around shared priorities and ensuring seamless cross-functional coordination to deliver results. Who You Are * 8–10+ years in senior leadership roles in SaaS, tech, or service-focused organizations operating at a global scale * You’ve likely worn many hats - whether in ops, finance, product, or enablement - and bring a systems thinker’s mindset to solving complex growth challenges * Strong operational and financial acumen – skilled in planning, resource optimization, market expansion, and measuring performance against KPIs * Excellent communicator and motivator, with demonstrated success building and leading high-performing, cross-functional teams – hiring thoughtfully, developing talent, and coaching others to do the best work of their careers * Entrepreneurial, proactive and strategic in your approach – you know what will really make the difference * You have vision and the ability to see ahead, as well as paint that for others. You have a talent for seeing around corners and anticipating what’s ahead before it becomes a challenge * You keep the customer at the heart of decisions and are motivated by delivering meaningful outcomes that solve real-world problems * High integrity, low ego, and a builder’s mindset – you're hands-on, humble, and driven to make things better Benefits ????Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. ????Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. ????Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning. ????We like to have fun, build camaraderie through regular social events. ????Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. Hiring Location This is a remote position based in Eastern Time Zone, with travel. We are accepting applications from candidates in the following locations for this exciting opportunity: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Job Description About Us: At Total Life, we’re on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We’re growing our in-person care team and seeking a Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement — you’ll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You’ll serve as the compassionate, clinical face of Total Life in the field — bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: • Complete initial clinical sessions and develop recommendations for ongoing therapy or support., • Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being., • Represent Total Life in the community and at residential partner sites as the local point of contact for clients, caregivers, and partners., • Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care., • Maintain accurate and timely clinical documentation., • Participate in team meetings and contribute to improving our community-based programs. Requirements Our Requirements • Active LCSW, LMFT, LPC, or LMHC license in PA, • Strong background in evidence-based modalities, • Comfortable meeting clients in community or residential settings, • Professional liability insurance ($1M/$3M coverage) or willingness to obtain, • Active NPI number, • Must be able to pass a criminal background check, • Reliable transportation for local travel Even if you don’t meet every listed qualification, we encourage you to apply. We’re eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart: • Experience working with older adults or in geriatric mental health, • Strong interpersonal and communication skills with a compassionate, patient-centered approach, • Bilingual in English/Spanish is a plus Benefits & Compensation • $70-$100/hr, plus mileage reimbursement, • Flexible part-time or full-time scheduling opportunities, • Supportive clinical and administrative team, • Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organizationSchedule Our Commitment: Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.

Job DescriptionSalary: $75k DOE Paid Advertising Account Manager Full-Time | Award-Winning Digital Marketing Agency (Remote PA, NJ, NY, DE, FL, NC, CO) Results Repeat is an award-winning, woman-owned digital marketing agency that has been helping businesses grow for over a decade. We are seeking a Paid Advertising Account Manager to join our growing team and take ownership of client relationships and advertising performance across platforms. Recognized as one of theBest Places to Work in Philadelphia (2024) by the Philadelphia Business Journal and included in their Soaring 76 Fastest-Growing Companies (2023), Results Repeat offers the chance to grow your career in a supportive, collaborative, and fully remote environment. Weve been 100% remote from day one and will continue to be a work-from-home employer. While we are open to remote candidates, you must reside in(PA, NJ, NY, DE, FL, NC, CO). About the Role As a Paid Advertising Account Manager, youll serve as the primary point of contact for your assigned accounts, managing both the strategic direction and day-to-day execution of digital advertising campaigns. This role blends client relationship management with hands-on campaign optimization, making it ideal for someone who thrives in both client-facing and technical responsibilities. Youll work across Google Ads, Microsoft Ads, and paid social platforms (Meta, LinkedIn, TikTok, etc.), ensuring our clients see measurable results. Sometimes youll collaborate with teammates, other times youll own an account independently, so adaptability and accountability are key. Because many of our clients engage in multiple digital services, this role requiresstrong organizational skills and a commitment to detail when managing projects, performance tracking, and reporting through Teamwork, our project management platform. What Youll Be Doing • Serve as the primary point of contact for assigned advertising clients, building long-term relationships based on trust, responsiveness, and measurable results., • Develop and manage cross-channel paid advertising strategies aligned with clients business goals and campaign objectives., • Monitor and analyze campaign performance using Google Ads, Meta Ads Manager, Microsoft Ads, LinkedIn Campaign Manager, GA4, Looker Studio, and other industry-standard tools., • Collaborate with internal team members when needed to ensure timely execution of campaign setup, optimization, and reporting., • Lead monthly and quarterly client check-ins to review performance, present insights, and make data-driven recommendations., • Create clear, actionable reports that translate performance metrics into meaningful insights and opportunities for growth., • Identify opportunities for budget optimization, audience targeting refinement, ad copy/creative testing, and account structure improvements to continuously improve results., • Manage and monitor conversion tracking, integrations (Google Tag Manager, Analytics, CRM connections), bids, budgets, impression share, quality scores, and other key account metrics., • Analyze campaign results with consideration for seasonality, historical data, and market conditions, making proactive recommendations to clients., • Stay current on advertising trends, platform updates, and emerging tools or technologies, applying best practices to client accounts., • Explore and responsibly apply AI-driven tools to improve campaign management, reporting efficiency, and performance analysis, while ensuring human oversight and strategic input. What Were Looking For • 3+ years of hands-on paid advertising management in Google Ads, • 3+ years of hands-on paid advertising management in social platforms (experience with Meta & LinkedIn are required)., • Prior client-facing experience in a digital marketing role (agency experience strongly preferred)., • Proven success managing accounts independently while also collaborating in a team environment., • Familiarity with Google Analytics, Tag Manager, and conversion tracking., • Experience with Google Data Studio (Looker Studio) reporting preferred., • Google Ads certification a plus (or willingness to obtain)., • Strong communication skills: written, verbal, and presentation., • Highly organized with strong time management skills (time tracking is a requirement at Results Repeat)., • Problem-solving mindset with the ability to adapt in a fast-changing industry., • Attention to detail in campaign setup, monitoring, and reporting. Compensation & Benefits This is a full-time, remote position with a flexible work environment and a supportive, team-first culture. We provide the tools, training, and mentorship to help you grow your skills and career. This is a full-time, remote role with benefits including: • Competitive compensation, • Health, dental, and vision benefits, • FSA, HSA, and Dependent Care FSA options, • Employer-paid long- and short-term disability and life insurance, • Paid time off + company holidays, • Profit sharing and 401(k), • A collaborative, growth-focused culture with the flexibility of in a 100% remote work How to Apply If youd like to be considered for this position, please submit your credentials and respond to the application questions. Learn more about us atResultsRepeat.com. Note: This is a full-time opportunity for individual candidates only. We are not accepting applications from agencies or freelancers.

Job Description Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities • Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner, • Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards, • Maintains reception area and inventory control of office supplies, patient literature and all related items., • High School diploma or GED preferred, • Professional and compassionate demeanor, • Willingness to go above and beyond to ensure patient satisfaction, • Excellent interpersonal skills and communications abilities, • Impressive ability to efficiently manage multiple tasks, • Computer competent and ability to work a multi-line phone system Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR FVWG3nHPHI

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. M-Th 9:30-7, occasional Friday/Saturday Holiday Pay $17-$19/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! • Driven to climb the company ladder!, • Possess a winning attitude!, • ‘Have a high school diploma or equivalent (GED)., • Complete transactions using point of sale software and ensure all patient accounts are current and accurate, • Have strong phone and computer skills., • Have at least one year of previous Sales Experience., • Participate in marketing/sales opportunities to help attract new patients into our clinics, • Be able to prioritize and perform multiple tasks., • Educate Patients on wellness offerings and services, • Share personal Chiropractic experience and stories, • Work cohesively with others in a fun and fast-paced environment., • Have a strong customer service orientation and be able to communicate effectively with members and patients., • Providing excellent services to members and patients., • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals., • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor., • Answering phone calls., • Re-engaging inactive members., • Staying updated on membership options, packages and promotions., • Recognizing and supporting team goals and creating and maintaining positive relationships with team members., • Maintain the cleanliness of the clinic and organization of workspace, • Confident in presenting and selling memberships and visit packages, • Keeping management apprised of member concerns and following manager’s policies, procedures, and direction., • Willingness to learn and grow, • Accepting constructive criticism in a positive manner and using it as a learning tool., • Office management or marketing experience a plus!, • Able to stand and/or sit for long periods of time, • Able to lift up to 50 pounds Powered by JazzHR BR9hwDj6Bh

Job DescriptionDescription: As the first point of contact for our patients, the Front Desk Receptionist plays a vital role in creating a welcoming environment and ensuring the efficient operation of our medical office. This individual will handle patient interactions, scheduling, phone communications, and administrative tasks, while upholding our commitment to exceptional patient care and confidentiality. Key Responsibilities: • Greet patients and visitors warmly, providing excellent customer service., • Answer multi-line phones promptly and professionally, directing calls appropriately., • Schedule, confirm, and cancel appointments in the electronic medical record system., • Verify patient information, insurance, and collect co-pays at check-in., • Prepare and maintain accurate patient charts and documentation., • Coordinate patient flow by communicating effectively with medical assistants and providers., • Answer incoming phone calls, respond to patient inquiries, and relay messages to appropriate team members., • Manage faxes, scanning, and document management to ensure records are up-to-date., • Address patient inquiries and concerns with professionalism and empathy., • Maintain a clean and organized front desk and waiting area., • Multiple medical and prescription coverage options, • Dental and vision care plans, • Health Savings Accounts (HSAs), where applicable, • Flexible Spending Accounts (FSAs), • Voluntary critical illness, cancer, and accident insurance, • Voluntary hospital indemnity coverage, • Voluntary short-term and long-term disability insurance, • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment), • 401(k) retirement savings plan, • Paid time off (PTO), • Commuter benefits, • Vision, • Flexible Spending Accounts, • High school diploma or equivalent; some college coursework preferred., • Previous medical office or customer service experience is a plus., • Proficiency in basic computer skills and electronic medical records (EMR) systems., • Excellent communication and interpersonal skills., • Ability to multitask and remain calm under pressure., • Strong attention to detail and commitment to accuracy., • Adherence to patient confidentiality and HIPAA regulations.

Job Description Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior Social Media Strategist of our dreams! Abe is a specialized consultancy focused exclusively on social media advertising. We are a hub for innovative strategies, helping clients leverage the full power of LinkedIn, Meta and more to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team! We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs). This role reports to the Associate Director and is a crucial part of the social media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency. The Account Strategist, LinkedIn Advertising works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses. Roles & Responsibilities * Oversee and lead a collection of Social Media accounts * Serve as direct support to client contacts * Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic * Build strategies for clients each quarter * Have the ability to create, maintain, and optimize budgets for paid media campaigns * Deeply understand client positioning and unique value propositions * Confirm lead routing is accurate within a CRM * Responsible for personal productivity and utilization * Work directly with Associate Director to ensure internal and client goals are being achieved * Understand the value of Programmatic campaigns * Drive cross-sells, upsells and referrals via client relationships and professional network * Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer * 2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients * Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads * Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more * Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more * Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization * Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance * Ability to drive results and measure via OCT * Experience with audience segmentation by tier, job title etc. * Proven and measurable success with mid-market or enterprise accounts * Ability to translate and articulate strategy and tell stories with data * Equal parts competitive and curious; you’re a true problem solver * You live on the cutting edge of the industry, always looking for opportunities to grow and share * Ability to organize, prioritize and manage multiple projects simultaneously * You’re quality-obsessed and have not lost your soul for advertising * Travel to visit clients approximately once per year, per client or as needed What Success Looks Like * You encompass our core values through every interaction; internally and externally * Effectively manage approximately five mid-tier and enterprise accounts * Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores * Build client trust and relationships that create consistent renewals * Cross-sell services that align with client goals and objectives * Clearly communicate results with client point of contact and executives * Exceptional decision making, as it relates to strategic direction for accounts Benefits * 🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $70,000- $80,000 USD. This salary range is an estimate, and the actual salary may vary based on Abe's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Abe, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Job Description Imaging Applications Support Specialist Level 2 PACS RIS My name is Bill Stevens, and I have a new full time Imaging Applications Support Specialist Level 2 opportunity available for a major firm located in Cherry Hill, New Jersey that could be of interest to you, please review my specification below. The work schedule will be onsite five days a week for the first two months along with on call rotation after hours support and then it will become hybrid, three days a week in the office and two days remote. The ideal candidate should also possess a green card or be of citizenship. This position will be paying a competitive fulltime salary of $90,000 - $100,000 plus a comprehensive benefits and bonus package. Summary: The firm is seeking a skilled and experienced Radiology IT Applications Support Specialist to provide advanced application support for radiology applications. This role is crucial for the seamless operation, optimization, and ongoing maintenance of PACS (Picture archiving and communication system), RIS (Radiological information system), voice recognition, and other related clinical imaging applications. This person will be a key resource in troubleshooting complex technical issues, implementing system upgrades and integrations, and ensuring radiology staff can effectively utilize the technology to deliver exceptional patient care. Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience. Minimum of 2 years of experience providing application support for radiology applications, including PACS and RIS. In-depth knowledge of PACS systems, radiology workflows, and healthcare interoperability standards such as DICOM (Digital Imaging and Communications in Medicine or HL7 (Health Level Seven). Strong technical troubleshooting and problem-solving skills. Experience with system implementation, integration, configuration, and testing. Excellent communication, interpersonal, and customer service skills. Ability to work independently and manage multiple priorities effectively. Experience working in a healthcare IT environment. Relevant certifications such as CIIP (Certified Imaging Informatics Professional) would be a plus only. Key Responsibilities: Provide Advanced Application Support: Serve as primary support point for complex technical issues related to PACS, RIS, voice recognition, and other clinical imaging applications. Diagnose and resolve intricate software and workflow issues, working collaboratively with vendors and internal IT teams. Monitor system performance and proactively identify potential problems, ensuring system uptime and optimal efficiency. Support system upgrades, patch installations, and infrastructure changes impacting radiology systems, including regression testing and end-user support. Participate in on-call rotations to provide support outside of normal business hours, addressing critical system issues in a timely manner. Collaboration and Communication: Collaborate effectively with radiologists, technologists, IT teams, and vendors to resolve issues and implement solutions. Communicate complex technical concepts clearly and concisely to diverse audiences, including clinicians and IT professionals. Manage stakeholder expectations and provide regular updates on project progress and issue resolution. Security and Compliance: Ensure compliance with HIPAA privacy and security regulations, maintaining data security within healthcare IT environments. Ensure appropriate application access rights are assigned and maintained for users. Workflow Optimization and System Integration: Analyze radiology workflows and collaborate with clinical staff to identify opportunities for system optimization and efficiency improvements. Design and implement workflows that align with clinical needs and maximize productivity. Support the integration of radiology systems with other healthcare applications, including EHR (Electronic Health Record) and RIS, ensuring data integrity and seamless data exchange. Maintain expertise in healthcare interoperability standards, such as DICOM and HL7. Technical Expertise and Knowledge Transfer: Possess in-depth technical knowledge of radiology applications, including PACS, RIS, and associated hardware and software. Maintain comprehensive knowledge of system architecture to recommend enhancements for maintenance, support processes, and training programs. Develop and maintain technical documentation, guides, and knowledge base articles to support end-users and team members. Provide guidance and mentorship to junior team members, sharing expertise and fostering a collaborative learning environment. The process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.