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Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiativeCompany DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job Description Direct Agents is looking for an experienced Senior Client Services Manager to lead client accounts, deliver standout campaigns, and build impactful relationships. This NYC based role has a competitive salary range of $85,000-$95,000 depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance. KEY RESPONSIBILITIES Strategic Client Leadership • Own end-to-end client relationships as their primary strategic advisor and business partner, • Develop comprehensive understanding of client business models, competitive landscapes, and market dynamics, • Leading comprehensive quarterly business reviews - developing strategic narratives, coordinating content creation, ensuring quality standards, and managing delivery timelines, • Lead strategic planning sessions and quarterly business reviews with C-level stakeholders, • Proactively identify and develop new revenue opportunities through strategic account growth, • Navigate complex client challenges and serve as escalation point for critical issues Advanced Campaign Strategy & Innovation: • Lead the development of comprehensive, integrated marketing strategies across all digital channels, • Pioneer new approaches and testing methodologies to drive breakthrough performance, • Lead campaign strategy for high-value, complex accounts with substantial budgets, • Mentor junior team members on strategic thinking and client management Account Leadership & Operational Excellence: • Lead complex, multi-workstream initiatives ensuring on-time delivery and quality standards, • Drive accountability across teams to meet critical client deadlines and milestones, • Establish project governance and communication protocols for campaigns & deliverables, • Prioritize competing demands across portfolio of accounts to maximize impact, • Coordinate with internal teams to maintain project timelines and deliverable quality, • 4-6 years of account management experience with proven track record of driving significant client growth, • Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels, • Demonstrated experience managing high-value accounts, • Experience presenting to and influencing C-level executives, • Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment, • Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus, • Must be self-motivated, highly organized, and a team player, • Strong attention to detail Essential Skills: • Advanced strategic thinking and business acumen, • Strong analytical skills and data interpretation capabilities, • Exceptional presentation and communication skills, • Leadership experience with ability to influence across all organizational levels, • Deep understanding of performance marketing ecosystem and emerging trends, • Proven track record of driving measurable business results, • WHY DIRECT AGENTSWork-Life Balance, • 4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-being, • Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days, • Remote Flexibility: Work from anywhere options based on seniority, • Family Support: Comprehensive paid parental leave and family-friendly policiesComprehensive Benefits, • Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support, • Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs, • Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity, • Modern Tech Setup: MacBook Pro and premium software toolsInnovation & Growth, • AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results, • Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions, • Career Development: Shape your path through mentorship, training programs, and direct access to leadership, • Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovationOutstanding Environment, • Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity, • Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing! Powered by JazzHR 2r0oPhaMCX

Job DescriptionWho we are. Reality Defender secures critical communication channels against deepfake impersonations, enabling enterprises and governments to interact with confidence in an AI-powered world. Our patented multimodal approach detects sophisticated impersonations in real time, while flexible deployment options integrate seamlessly with existing infrastructure. Through continuous engineering and rigorous testing, Reality Defender empowers security teams to stop deepfake-enabled attacks before they can compromise assets or damage institutional trust. Youtube: Reality Defender Wins RSA Most Innovative Startup The Business Development Representative (BDR) Role. We are looking for a motivated early career sales professional with an entrepreneurial spirit to join our outbound Sales team in New York City. Through research on prospective customers and outreach experimentation, you’ll help define our outbound sales motion and drive business revenue. Responsibilities include: * Prospect into strategic business accounts via cold call, email and social strategies to educate them on our products * Collaborate with Sales team to develop and implement prospecting strategies that will create a strong sales pipeline * Engage inbound leads and apply qualification assessments through initial communications and ongoing metrics * Support Product Lead sales motion to promote Free Tier usage to self-service paying customers and enterprise sales motions * Experiment with different audiences, messaging, and channels to generate new business opportunities Who you are. * 1+ years of work experience in a sales or customer-facing role * Excellent written and verbal communication skills * Experience with CRM tools (Hubspot, Salesforce, etc.) Within 1 month, you’ll… * Gain a deep understanding of Reality Defender’s product offerings * Learn the sales process and how to collaborate with the Sales and Marketing teams * Qualify inbound leads and support discovery and qualification process * Engage in lead generation and prospecting Within 3 months, you’ll… * Support Product Lead Growth (PLG) generated Product Qualified Leads (PQLs) to convert into paying customers and enterprise pipeline * Research prospects to match against Reality Defender’s ICP * Use existing materials and custom messaging to nurture qualified prospects into the sales pipeline * Experiment with new strategies by establishing small-scale tests with leads before incorporating into regular sourcing efforts Within 6 months, you’ll… * Participate in meetings booked with Account Executives and set them up for a successful prospect handoff * Analyze data from outreach efforts to improve internal practices * Maintain accurate data management to support future sales predictions Within 12 months, you’ll… * Train others on how to position Reality Defender’s product offerings * Frequently collaborate with Sales and Marketing team members on new materials to educate prospects and customers * Identify bottlenecks in the pipeline and suggest strategies to combat these issues What we offer. Reality Defender offers the following benefits to all our employees, regardless of location: * Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents * Dental and Vision plans with 100% premium coverage for employees and their dependents * Short/Long-term disability and life insurance plans with 100% premium coverage for employees * FSA/HSA and 401k programs * Equity compensation * 20 days of PTO per year * 12 weeks of Parental Leave * Learning and Development budget * Monthly wellness benefits * Annual company-sponsored offsite For employees working from Reality Defender’s HQ in NYC, we offer additional benefits: * Daily in-office lunch through UberEats * Commuter benefits * Remote Fridays * Happy Hours and other local events Compensation Range: $70K - $80K

Job Description Who we are Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and every day. We make the organization interesting. Our goal is to become your #1 accessory brand and the best way to surprise and delight friends and family as your go-to gift purchase. At Stoney Clover Lane, creating a memorable guest experience is our North Star. No detail and no occasion is too small. You can find Stoney Clover Lane online, at select retailers and at any of our storefront locations. Who you are: You understand your role is essential to flawless delivery and a premium guest experience, and you want to get it right every time. No task is too small, no detail overlooked. You are disciplined, solutions-focused, and work well with others on the team. You work with a keen attention to detail and are thorough in your task completion. You tackle your day with a positive attitude and maintain a neat and orderly environment in line with our brand ethos. You show up prepared and on time for work every day, and ready to take on new tasks and challenges. A day in the life of a fulfillment assistant: • Demonstrate strong attention to detail and take full ownership of all assigned tasks, ensuring completion with high accuracy., • Prioritize accuracy and speed in item receipt and inbound tasks, • Assist in replenishing shelves and stocking items in preparation for collection launches, ensuring product availability and organization., • Report any issues or discrepancies that may prevent the successful completion of tasks, escalating when necessary to resolve quickly., • Proactively take initiative to master current role and pursue cross-training opportunities in other areas to enhance team efficiency., • Assist in scheduled and ad-hoc product cycle counts to maintain accurate inventory records and ensure inventory integrity., • Collaborate cross-functionally with other departments to meet stakeholder needs and ensure seamless operations., • Contribute to a positive and efficient work environment by being flexible and adaptable to changing priorities, • Cleaning up your workspace at the end of each day and making sure the area is ready for the next day., • Breaking down boxes and helping with cleaning responsibilities., • You work with attention and efficiency while maintaining a sense of urgency. Must haves • Passion for the guest experience every step of the way., • Clear communication and ability to ask for what you need., • A relentless drive for results., • You are courageously creative to try something new while maintaining the brand ethos., • You acknowledge the power of choice in all aspects of your life, and you choose happiness., • Ability to perform physical tasks, including lifting and carrying up to 45 lbs, with ease and safety., • A genuine appreciation for the brand and its mission, with a commitment to supporting its values., • High attention to detail and accountability in all tasks, ensuring accuracy and quality in work., • Enjoys being part of a team while also being a strong individual contributor, able to work independently as required., • Adheres to established policies and processes, ensuring compliance and consistency in all tasks., • Demonstrates excellent attendance and punctuality, always arriving on time for scheduled shifts Qualifications • Professional work experience., • Working knowledge of Microsoft Excel / Office and Google Docs / Sheets., • Excellent written and verbal communication skills., • Applicants must be 18 years of age and able to work legally in the USA. Details • Hours expectations: 8:30am-5:30pm, Monday to Friday, • This role is a SEASONAL position, • Weekly schedule subject to change during busy season and events. Stoney Clover Lane reserves the rights to make schedule adjustments based on needs requirements., • Blackout Dates during holiday season

Job Description About the Brand: Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton. About the Role: We are committed to finding exceptional talent to represent our boutique in the West Village. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Client-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR HVSPqbHAdx

Job DescriptionWe’re hiring a motivated inside sales representative to join our rapidly expanding team! You’ll be responsible for closing sales with pre-qualified leads and driving the team’s revenue to meet sales goals. Jobseekers should be able to connect quickly with customers and be energized by getting results. If you have a proven track record of sales success and a love for persuading people, apply now!Compensation: $55,000 at plan yearly Responsibilities: • Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met, • Use CRM software to maintain a database of current information on new sales opportunities as well as existing customers, • Encourage potential clients to buy premium products and close the best possible deal, • Close sales with qualified leads to generate new business and ensure the client’s needs are met, • Generate repeat customers by persistently following up with existing customers via phone calls, emails, or other forms of communicationQualifications:, • At least one year of experience as a sales representative, • Excellent communication skills, listening skills, presentation skills, and customer service skills, • Understands the sales process and how to use CRM software, • High school diploma or GED required, college experience is highly valuedAbout Company CrossCountry Mortgage (CCM) is the #1 retail mortgage lender. We have been recognized nine times on Inc. 5000’s Fastest-Growing Private Companies list and have received countless awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture, driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our enterprising spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, and vision, as well as a 401(k) with an employer match. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Job Description Do you have a passion for luxury travel and high-touch service? Are you the go-to person for tailored getaways, insider destination tips, or exclusive experiences that make life unforgettable? At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients. We're actively hiring in Las Vegas and seeking candidates with deep local knowledge and a love for curating exclusive travel and lifestyle experiences. About the Role As a trusted advisor, you’ll handle luxury travel and lifestyle requests, delivering personalized, seamless service and exclusive access to top experiences. If you’re driven to deliver the extraordinary and want to be part of a vibrant, supportive team, we want to hear from you. Apply now and start your journey with Ten Lifestyle Group—where your passion becomes your profession. Key Responsibilities • Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable., • End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision., • Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member., • Creative Solutions: Plan gifts and special moments that delight and surprise., • Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences., • Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase., • Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices., • Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends., • Leadership Support: Assist with team initiatives or leadership tasks when needed. Why Ten Lifestyle Group? • Make an Impact: Curate once-in-a-lifetime experiences for discerning clients., • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact. Who We Are Ten Lifestyle Group is a global luxury concierge service specializing in travel, dining, entertainment, and lifestyle access for high-net-worth members. Our proprietary platform and expert team deliver unmatched service that fosters lifelong relationships. As a Certified B Corp, we prioritize social and environmental responsibility alongside excellence in customer service. How We Work — Our Values You’ll embody Ten’s ethos by always putting the member first, delivering accurate, reliable information, and providing thoughtful, personalized service every time. You’ll bring: • Leadership & initiative in daily tasks, • Critical thinking & problem-solving skills, • Commitment to continuous excellence, • Adaptability in dynamic environments, • Professionalism, respect, and a collaborative spirit Educational/Experience • Basic English ( A1) to intermediate (B1), both written and spoken., • Travel GDS Knowledge, • Experience in customer service, • Comprehensive knowledge of the Microsoft office suite., • Global Experience (Preferred ) Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement Employee discounts, assistance programs, and access to global client networks Opportunities to partner with prestigious luxury brands and clients Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply now to join Ten Lifestyle Group and turn your passion into your profession.

Job Description About the Brand: Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton. About the Role: We are committed to finding exceptional talent to represent our boutique on Madison Avenue. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Client-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR vlbqco2aI6

Job Description We are looking for candidates who are committed to learn, grow and offer exceptional hospitality. Requirements include strong organization skills, time management, attention to detail and food/wine/beverage knowledge. Ideal candidates will be confident yet humble and empathetic, possess a team-player attitude, be refined in their communication with guests and thrive in a fast-paced environment. The individual ideally possesses the following qualities: • A passion for food, wine and service, • A strong sense of urgency, • Strong organization skills, • A desire to provide unsurpassed hospitality, • Superior communication skills (both written and spoken), • Knowledge of tableside etiquette, • A desire for growth, • Have long term goals in the service industry

Job DescriptionCompany Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Job Description This role is based in either the Santa Monica or New York City office. As a Retail Specialist within our Fashion Business Group, you will play a pivotal role in building, strengthening, and maintaining relationships with menswear retailers to drive attendance at our events. This position requires proactive engagement, strategic relationship-building, and in-depth market research to recruit key retailers and buyers. You will collaborate closely with the Director of Attendee Acquisition & Customer Success, VP of Events, Sales and Marketing teams, and other internal stakeholders to enhance retailer participation, elevate the attendee experience, and contribute to the overall success of our events. • You'll research and identify new retail targets by analyzing market trends, key industry players, and emerging categories., • Actively engage with retailers to secure their attendance at events., • Build and strengthen relationships with key retailers across various market segments and tiers., • Maintain proactive communication with existing and prospective retailers through phone, email, and in-person meetings., • Address retailer inquiries and provide solutions related to event details, registration, and logistics., • Leverage an existing portfolio of industry relationships to enhance outreach and engagement., • Collaborate with Events, Marketing, and PR teams to develop and deliver targeted retail messaging and promotional materials., • Provide retailers with up-to-date event details, including brand listings, hotel rates, and show schedules., • Qualify prospective retailers and guide them through the event registration process., • Utilize Salesforce to track, update, and analyze retailer data, generating insights for sales and marketing teams., • Ensure retailer contact information is accurate and regularly updated in the database., • Prepare reports and analytics on retailer engagement, event attendance, and campaign effectiveness., • Assist in managing VIP and buyer programs in collaboration with cross-functional teams., • Support event execution, including on-site coordination of retail programs and experiences., • Facilitate matchmaking between retailers and brands to foster long-term business relationships., • Provide personalized concierge services to VIP retailers to ensure a premium event experience., • Source and qualify weekly leads to identify new retail prospects., • Develop and execute targeted retail campaigns to drive attendance and engagement., • Continuously enhance retailer engagement through strategic outreach and relationship management.Qualifications, • Bachelor’s degree in business administration, Fashion Buying/Merchandising, or a related field (or equivalent professional experience)., • 2-4 years showroom experience, or a related role in the fashion industry., • Strong understanding of the fashion industry and retail landscape., • Proven track record of relationship-building and sales skills, ideally within the fashion or retail sector., • Exceptional interpersonal and relationship-building abilities., • Strong customer service orientation with excellent verbal and written communication skills., • Detail-oriented, creative, and innovative thinker with a proactive approach., • Strong organizational and time-management skills, with the ability to prioritize effectively., • Self-starter who thrives in a team environment and can work independently when needed., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Existing relationships with key retailers are a must., • Ability to travel up to 30% of the time. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000- $70,000 based on experience. This posting will automatically expire on October 20, 2025. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job DescriptionDescriptionWe are seeking a highly motivated and intellectually curious Operations Manager to join our rapidly-scaling mobile wound care practice. This is a unique opportunity to join a high-performance team and work directly with an extremely demanding, mission-driven executive. The ideal candidate will be a proactive, data-savvy problem-solver who can thrive in a fast-paced, "get-it-done" environment.This role is for someone who wants to share in the operational burden of a complex and dynamic business. You must be able to think on your feet, manage multiple small projects simultaneously, and maintain a high standard of excellence at all times. Key Responsibilities • Staff Scheduling & Resource Management: Oversee the scheduling and routing of clinical staff to maximize efficiency and patient access., • Project Management & Data Analysis: Lead small-to-medium scale operational projects, using your strong data manipulation and organizational skills to drive results., • Process Optimization: Continuously identify and implement improvements to our operational workflows., • Stakeholder Collaboration: Effectively communicate and collaborate with clinical staff, partners (SNFs, HHAs), and leadership to ensure smooth operations., • Problem Resolution: Act as a central point for resolving day-to-day operational issues with speed and precision. Skills, Knowledge and Expertise • Proven track record of success in an operations or project management role, preferably within a startup or a high-growth environment., • Expert-level proficiency with data analysis tools (e.g., advanced Excel, Power BI, SQL)., • Demonstrated ability to manage multiple projects and priorities with a high degree of autonomy., • Exceptional organizational skills and attention to detail., • Strong interpersonal skills with a non-political, collaborative approach., • Experience in the healthcare services sector is a major plus. Benefits • Competitive salary, with opportunities for performance based incentives, • Robust health benefits package including premium health, dental and vision insurance., • FSA, HSA, • Company sponsored Short and Long Term disability, • Company Sponsored Life Insurance, • 401k plan with generous company match, • Generous PTO policy with paid holidays and sick leave

Job Description POSITION/LEVEL: iCandy Operations Manager FLSA STATUS: Exempt DEPT/OFFICE: iCandy DATE: September 2025 REPORTS TO: iCandy General Manager About iCandy The iCandy NYC Experience is a vibrant, four-floor immersive attraction that invites guests to explore New York City through a playful, multi-sensory journey—where candy and culture collide. Visitors receive a themed container at entry and wind their way through creatively reimagined spaces that bring iconic NYC neighborhoods to life, including a candy-filled Central Park, the flavorful enclaves of the Neighborhood, inspired by Little Italy and Chinatown, and the gritty, whimsical depths of the Underground. Along the way, guests will collect up to two pounds of candy, uncover hidden stories, snap photos in fantastical settings, and engage with interactive elements that delight the senses. The final destination, The Candy Shop, is a dazzling retail space where guests can indulge in even more sweets and take home a taste of New York. This experience fuses nostalgic wonder, storytelling, and urban flavor—making it a must-visit destination for locals and tourists alike. About One Times Square One Times Square is a 26-story building located at the intersection of 42nd Street, Seventh Avenue, and Broadway in the heart of Times Square. Originally built as the headquarters for the New York Times at the turn of the 20th century, the building is being reimagined as a modern-day destination for entertainment, technology, and art by Jamestown, known globally for Chelsea Market in New York, Ponce City Market in Atlanta, and Ghirardelli Square in San Francisco. The building has been the focal point for the iconic Times Square New Year’s Eve Ball Drop Celebration since 1907 and continues to play a central role in the world’s New Year’s Eve traditions. For more information, visit About Jamestown Jamestown is a design-focused, vertically integrated real estate investment manager and service provider with over 40 years of experience and a mission to create places that inspire. Since its founding in 1983, Jamestown has executed transactions exceeding $40 billion. As of September 30, 2024, Jamestown has assets under management of $13.7 billion and a portfolio spanning key markets throughout the U.S., Latin America, and Europe. Jamestown employs more than 650 people worldwide with 12 global offices, including headquarters in Atlanta and Cologne. Current and previous projects include One Times Square and Chelsea Market in New York, Industry City in Brooklyn, Ponce City Market in Atlanta, Ghirardelli Square in San Francisco, the Innovation and Design Buildings in Boston and Lisbon, and Groot Handelsgebouw in Rotterdam. For more information, visit . JOB SUMMARY The Operations Manager of iCandy is responsible for all aspects of venue operations, including inventory management, guest experience, stocking team leadership, and vendor partnerships. The Operations Manager will drive strategic planning, ensure the flawless execution of operations, and uphold the venue’s standards for luxury and service excellence. This leader will also collaborate with leadership across Jamestown and One Times Square and to ensure iCandy is the sweetest destination in New York City. ESSENTIAL FUNCTIONS Strategic Leadership & Brand Vision • Develop and implement strategic replenishment and restocking plans to support iCandy as a top-tier attraction and retail operation in NYC., • Drive brand standards and ensure all guest-facing experiences align with iCandy’s positioning as a must-see attraction., • Collaborate with GM and One Times Square leadership to evolve offerings and optimize growth. Operations & Venue Management • Oversee day-to-day inventory and replenishment operations, ensuring all product offerings are maintained and executed to the highest levels of planned presentations., • Implementation of policies and procedures facilitating the execution of a “Best Practices” environment and ensuring adherence to established operational guidelines., • Maintain operational readiness of facilities, including proper staffing, visual presentation standards, cleanliness, safety compliance, and vendor management., • Ensure the venue is consistently in compliance with all local, state, and federal health and safety regulations., • Compliance and quality control through adherence with relevant regulations and industry rules and maintaining high standards of quality of products and services in accordance with NYC Food Handling Requirements, • Executing timely and accurate inventory replenishment orders for all product and supplies needed to maximize the customer experience, • Managing the hourly and daily replenishment of the bulk candy offerings throughout the attraction as well as the packaged product in the store location., • Replenishment of all required and necessary supply items to operate the attraction, • Risk Management, inclusive of Identifying and Mitigating Potential Operational Risks and Maintaining Business Continuity and Stability (i.e., Product Spoilage and Damage) Guest Experience & Hospitality Standards • Champion a culture of excellence, ensuring every guest interaction is personalized and meaningful., • Monitor customer satisfaction metrics and implement initiatives to improve guest feedback and loyalty., • Train and empower staff to anticipate needs and exceed expectations., • Build team relationships and lead toward executing common experience goals to achieve high levels of success., • Maintain all visual merchandising displays and presentations to the highest standards of fullness and cleanliness. Financial Performance & Business Management • Responsible for labor management, implementing staffing schedules, daily business reporting, and expense control to all operational budgets., • Manage product & supply procurement, along with vendor relations to ensure quality and cost efficiency. Sales & Marketing Collaboration • Work closely with the GM and Marketing team to elevate the iCandy brand through the in-store execution of directed product presentation, • Support promotional campaigns, influencer activations, and media opportunities. People Leadership • Hire, train, and develop a best-in-class service team., • Foster a collaborative, inclusive, and positive work culture., • Lead with integrity and inspire team members to achieve excellence in their roles. MINIMUM QUALIFICATIONS Education: • Bachelor’s degree in Business Administration or similar field is preferred Experience: • Minimum 3+ years of inventory management or senior operations experience in retail, hospitality, or venue management., • Proven success managing high-volume retail or destination properties with premium guest service standards. Skills & Abilities: • Strong leadership, organizational, and communication skills., • Excellent financial acumen and experience managing budgets, inventory forecasts, and cost controls., • Proficient in venue software platforms, POS Systems, Microsoft Office, and CRM tools., • Ability to work flexible hours, including evenings, weekends, and holidays. Other: • Multilingual skills are a plus., • Must be able to stand and walk for extended periods and lift up to 50 lbs., • Willingness to work 50+ hours per week as needed for events and venue needs. JOB FUNCTIONS, KNOWLEDGE, SKILLS, and WORKING CONDITIONS Regular and reliable attendance, in line with standard working hours, plays a crucial role in supporting the success of this position. Given the dynamic nature of the travel and tourism industry, team members may occasionally be asked to work flexible schedules that align with the evolving needs of the attractions and affiliated businesses. All employees are expected to uphold company policies and procedures to ensure the safety, efficiency, and high-quality experience of operating the attraction and related ventures. This role involves physical activity, including walking through the attraction and standing for extended periods. Tasks may vary in duration and intensity each day and require the ability to operate the necessary equipment with care and dexterity. Working Conditions The candidate must be able to work in a fast-paced, dynamic environment. Responsibilities may require an adjusted work schedule, travel, and evening/weekend hours to meet deadlines or attend special events. At Jamestown LP, we are committed to fostering a workplace where all employees feel valued, supported, and empowered to succeed. We believe that a strong, dynamic team is built on a foundation of fairness, transparency, and opportunity for all. We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are dedicated to attracting, developing, and retaining a workforce that reflects the diverse communities in which we operate.

Job Description Staff Gemologist - Secaucus, NJ Position Overview: The Staff Gemologist is responsible for gemstone and estate jewelry review, tracking, and cataloging to maximize efficiency and quality standards critical to Brilliant Earth’s success. Candidates should have a strong entrepreneurial spirit, desire to work in a socially responsible consumer business, and desire to work with gems and estate jewelry. Ideal candidates will thrive in a fast-paced startup environment and exhibit impeccable attention to detail and organizational skills. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $22-28/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Key responsibilities include: • Review and quality assurance inspections of loose diamonds, sapphires and other colored gemstones, and melee to optimize high quality, maintain consistency, and reduce cost., • Track, review, and process gemstone inventory with efficiency and high level of accuracy. Maintain strict organization of gemstone inventory., • Work with sales team to assist with requirements for sourcing special order gemstones and diamonds., • Coordinate orders across different suppliers, and track status of purchase orders to ensure timely arrival and processing., • Graduate Gemologist degree preferred, • Experience in jewelry products required, • Operations and/or administrative experience preferred, • Inventory/supply chain experience in a retail or e-commerce environment preferred, • Highly organized with focus on execution, problem solving, and improving processes, • Exceptional time management skills and accountability, • Ability to think critically and adapt quickly in a flexible environment, • Entrepreneurial spirit/self-starter, • Strong computer skills, • Excellent written and verbal communications At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR xptnhXTqP2