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The Senior Manager, Birth Parent Services will supervise birth parent social workers. Responsibilities include working with birth parents in the options counseling, permanency planning and adoption process, individual counseling, writing psychosocial histories, visiting clients in hospital and community, discharging babies from hospital, facilitating selection of and meetings with adoptive parents, assisting in placement and/or return of infants, referral to community support services. The Senior Manager will conduct outreach, education, training at hospitals and agencies that serve expectant parents. Work closely with Program Director to implement department goals. This is an in-person position with annual salary range of $75,000-$80,000 commensurate with experience. II. Key Performance Indicators · Supervise the coordinator, Birth & Expectant Parent Services and any MSW interns as directed · Provide birth parent outreach, education and training to professionals at local hospitals, clinics and social services · Provide “options counseling” to pregnant and postpartum woman considering adoption for their newborns and young children · Visit clients in the hospital and at home, as needed · Represent the agency at hospital and discharge babies from hospitals to the agency’s interim care program · Determine client’s need for services and make referrals to resources outside of the agency · Gather bio-psycho-social background information, formulate assessments and write histories · Write case notes in client database and maintain up-to-date case records · Educate clients on best practices in adoption. Guide clients in planning, including making hospital plans, matching with adoptive families, reviewing legal documents and securing an optimal post surrender contact plan · Provide therapeutic counseling to individuals and families · Participate in placement and return of infants · Provide short term supportive and bereavement counseling to clients who have placed a child · Participate in answering birth parent inquiry calls to agency’s 24-hour, toll free birth parent telephone line · Actively participate in weekly supervision with direct Supervisor · Perform any other department or agency-related duties or special projects as directed by supervisor III. Education & Experience • MSW from an accredited school of social work, • A minimum of two years MSW experience, • NYS license to practice social work, • Must have a valid driver’s license and clean driving record, • Experience in adoption and/or pregnancy counselling preferred; must have at least one-year counselling V. Key Competencies · Strong organizational skills, and ability to meet tight deadlines · Ability to multitask; strong execution skills; thorough follow through, and attention to detail · Excellent oral and written communication and presentation skills · Ability to work in a collaborative environment with various departments, which supports both individual and cooperative work · Ability to work independently at satellite office locations
Job Title: Arcade Supervisor Employment Type: Part-Time About the Company: Gaming City USA is a rapidly growing powerhouse in the family entertainment industry, providing guests with high-quality gaming and recreational experiences. Our team is committed to maintaining a safe, clean, and engaging environment for individuals and families alike. We are seeking a dedicated Arcade Supervisor to oversee daily operations and ensure the highest level of service and operational excellence. Position Summary: The Arcade Supervisor is responsible for the supervision of arcade staff, oversight of daily arcade functions, and ensuring a superior guest experience. This role requires strong leadership abilities, effective problem-solving skills, and a consistent focus on operational efficiency. The hours for this position are a consistent 4pm-11:30pm Mon- Friday with a possible change for holidays and parties. Key Responsibilities: Supervise and direct arcade staff to ensure adherence to company policies and service standards. Coordinate with other supervisors and the store manager. Monitor arcade operations to maintain a safe, clean, and organized environment. Oversee the functionality of arcade games and equipment, coordinating with maintenance as necessary. Provide training, guidance, and performance feedback to team members. Manage guest relations, addressing concerns in a professional and timely manner. Perform cash handling duties, including reconciliation of registers and reporting. Assist with and operational reporting and facility maintenance. Support inventory management and supply ordering processes. Qualifications: Minimum of 2-3 years of supervisory or leadership experience (hospitality, entertainment, or retail preferred). Strong interpersonal and communication skills with a proven ability to manage teams effectively. Demonstrated customer service skills with the ability to resolve conflicts and ensure guest satisfaction. Technical aptitude for troubleshooting arcade equipment and operating pos systems preferred. Cash handling experience. Ability to work flexible hours, including evenings, weekends, and holidays. Open Availability required. High school diploma or equivalent required; additional education or training in management is a plus. Compensation & Benefits: 18.00 Hourly rate with pay weekly. Employee discounts and incentives. Supportive and Fun work environment. Application Process: Interested candidates are invited to submit a resume and cover letter via the jobs today platform as a PDF
Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company
We are seeking a proactive and organized HR & Business Operations Assistant to support both human resources and day-to-day business functions. This role provides administrative and operational support across recruitment, employee relations, payroll coordination, office management, and process improvement. The ideal candidate is detail-oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities: Human Resources Support Assist with recruitment activities, including posting job ads, screening applicants, and scheduling interviews. Maintain accurate employee records, files, and HR databases. Support onboarding and offboarding processes for employees. Assist in benefits administration and payroll coordination. Provide first-level support for employee inquiries and HR policies. Business Operations Support Oversee general office administration, supplies management, and vendor coordination. Support business documentation, reporting, and record-keeping. Assist in budget tracking, expense reporting, and invoice processing. Coordinate meetings, events, and internal communications. Contribute to process improvements to enhance efficiency in daily operations.
Humancare Home Healthcare is currently seeking a highly energetic, organized and experience Intake Specialist to join our growing team? this position requires the applicant to be bilingual in both Spanish and English languages to be considered Employment Type: Full-Time Intake Coordinators are responsible for helping patients through the MLTC enrollment process so they can receive home care services. Coordinators reach out to each patient and help them navigate through the MLTC enrollment process. In this important position, Intake Coordinators accept the great responsibility of being point person for the patient and family throughout the entire process and work to get them through the process as seamlessly and efficiently as possible with a focus on ensuring all patients have the utmost caring and professional experience with Infinite Home Care. This is an excellent opportunity with tremendous potential for growth. REQUIREMENTS INCLUDE: Fluent Bilingual Spanish and English Full knowledge of the enrollment process and requirements for MLTC’s, CHHA’s and HMO`s Strong communication skills, organization skills, time management and work ethic Tech savvy Attention to detail Compassionate, enjoys helping people Phone sales acumen Work well under pressure JOB RESPONSIBILITIES INCLUDE: Data Entry, documentation Consistent daily outreach to patients Send referral to MLTC for potential enrollment or Medicaid assistance Scheduling Assessments for patients Send referral to appropriate CHHA for skilled services Determine what services were approved by insurance Consistent follow up and reminders to all parties
Job Title: Human Resources Manager Location: Newark, NJ Department: Human Resources Reports To: General Manager / Director of Operations Employment Type: Full-Time Schedule: Evening and weekend availability may be required Job Summary: We are seeking an experienced and dynamic Human Resources Manager to oversee all HR operations for our fast-paced nightlife and entertainment venues. This role is responsible for recruiting, onboarding, employee relations, compliance, performance management, and ensuring a positive and professional workplace culture that aligns with the high-energy, guest-focused environment of nightlife operations. Key Responsibilities: Talent Acquisition & Onboarding • Lead recruitment efforts for all positions including bartenders, servers, security, DJs, hosts, and management staff, • Manage the full-cycle hiring process, including interviews, background checks, and job offers, • Develop and maintain an effective onboarding program for new hires Employee Relations & Culture • Act as a trusted point of contact for staff regarding workplace issues, conflict resolution, and policy clarification, • Foster a positive, inclusive, and respectful work culture in a nightlife setting, • Support team-building events and recognition programs to promote employee engagement Compliance & Policy Management • Ensure compliance with local, state, and federal labor laws and nightlife industry regulations (e.g. liquor laws, security licensing), • Maintain employee records, handle incident reports, and oversee disciplinary actions with discretion, • Develop, update, and enforce HR policies and procedures Training & Development • Coordinate training on topics such as responsible service of alcohol, workplace conduct, safety, and harassment prevention, • Support ongoing development for managers and team leads Payroll & Benefits Coordination • Liaise with payroll and benefits providers to ensure accurate and timely employee compensation and benefits administration, • Support scheduling software and timekeeping systems Risk & Safety Oversight • Partner with security and operations teams to promote workplace safety and incident reporting, • Support investigations and resolution of employee or guest incidents when necessary Qualifications: • Bachelor’s degree in Human Resources, Business, or a related field (preferred), • 3–5 years of HR management experience, preferably in hospitality, nightlife, or entertainment, • Strong understanding of HR laws and best practices, • Excellent interpersonal and conflict resolution skills, • Ability to thrive in a high-energy, fast-paced, late-night work environment, • Flexibility to work evenings, weekends, and holidays as needed Preferred Skills: • Bilingual (English/Spanish) a plus, • Experience with scheduling and HRIS systems, • Knowledge of nightlife operations, liquor licensing, or security staffing
The Wedding Planner will work closely with brides, grooms, and their families to plan and coordinate all aspects of their special day—from concept to execution. You will be the main point of contact, managing vendors, timelines, budgets, and ensuring that every wedding curated by First Impressions is as stunning and seamless as our signature beauty services. Key Responsibilities: Meet with clients to understand their vision, style, and wedding goals. Create personalized wedding plans and schedules. Coordinate with trusted vendors, venues, caterers, florists, decorators, and photographers. Work closely with our in-house beauty team to align hair, makeup, and prep services with the wedding timeline. Manage budgets, track expenses, and ensure cost-effective decisions. Provide full-day-of-wedding coordination and troubleshooting. Offer design input for themes, décor, and styling that complement our salon’s luxury aesthetic. Maintain excellent communication with clients and vendors throughout the planning process. Stay up to date on wedding trends, seasonal themes, and local vendor options. Qualifications: 5 years of experience in wedding planning, event coordination, or related field. Strong network of local wedding vendors is a plus. Exceptional communication, organization, and time management skills. Ability to multitask and remain calm under pressure. A passion for weddings, beauty, and creating unforgettable client experiences.
We are seeking a friendly, professional, and service-oriented Front Desk Agent / Hotel Assistant to join our team. This role is at the heart of our guest experience, combining traditional front desk duties with broader support across hotel operations. The ideal candidate is adaptable, resourceful, and eager to create memorable stays for every guest. Key Responsibilities: Warmly welcome and check in/check out guests efficiently and accurately. Handle guest inquiries, requests, and complaints promptly and with a focus on guest satisfaction. Provide local knowledge and recommendations to enhance the guest experience. Manage reservations, cancellations, and modifications via phone, email, and online booking systems. Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Communicate effectively with guests before, during, and after their stay. Assist with daily reports, billing, and payment processing. Maintain accurate guest records and ensure compliance with hotel policies and procedures. Support management with clerical tasks, inventory checks, and other operational duties as needed. Proactively identify opportunities to improve guest satisfaction and operational efficiency. Be a team player, ready to adapt and assist across departments to ensure seamless guest experiences.
Job Title: Cashier / Phone Operator Location: Mr. Broadway Position Overview: We're hiring a highly organized, customer-focused Phone Operator to manage calls, process Orders, and assist with takeout/delivery orders. The ideal candidate will be detail-oriented, multitask efficiently, and maintain a professional demeanor, ensuring accurate and efficient order handling. Key Responsibilities: Professionally answer high-volume calls, assisting with orders, reservations, and inquiries. Process third-party orders (Uber Eats, DoorDash, etc.), ensuring accuracy and timely communication with kitchen and delivery staff. Provide exceptional customer service by answering menu questions, resolving concerns, and confirming order details. Coordinate with kitchen staff for correct and prompt order preparation. Manage order flow during peak hours calmly. Ensure accurate entry of all orders into the POS system. Assist with packaging and communicating pick-up times. Requirements: Previous experience in a high-volume restaurant or call center preferred. Familiarity with Uber Eats, DoorDash, and other delivery platforms. Strong multitasking skills for managing multiple lines and orders. Excellent verbal communication and professional phone etiquette. Strong attention to detail and accuracy. Ability to remain calm and efficient during busy shifts. Benefits: Competitive hourly wage. Flexible scheduling. Growth opportunities. Employee meals and discounts. If you're a quick thinker with excellent communication and a passion for customer service, we want to hear from you!
We are seeking a reliable and customer-focused Deli Cashier to join our team. The ideal candidate will be proficient in handling the point-of-sale (POS) system, preparing beverages such as coffees, juices, and smoothies, and assembling Acai bowls. This role also includes packaging online delivery orders and ensuring all kitchen orders are tracked and fulfilled accurately. Strong communication skills, both with customers and team members, are essential for this position. Key Responsibilities: Prepare and serve coffee, juices, smoothies, and Acai bowls with precision and attention to detail. Operate the POS system efficiently, processing transactions and managing customer orders. Communicate effectively with customers to ensure a positive experience and provide information about menu items. Work collaboratively with kitchen staff to keep track of and coordinate incoming and outgoing orders. Package online delivery orders with care and accuracy, ensuring all items are prepared and packaged according to specifications. Maintain a clean and organized work area, adhering to safety and sanitation standards. Assist in restocking supplies and ingredients as needed. Handle customer inquiries, resolve any concerns, and ensure customer satisfaction. Monitor and manage the flow of orders from the kitchen to ensure timely fulfillment. Requirements: Proven experience as a cashier or in a customer-facing role, preferably in a deli or food service environment. Strong knowledge of operating POS systems and handling cash transactions. Ability to prepare and serve coffee, juices, smoothies, and Acai bowls. Excellent communication skills and a friendly, approachable demeanor. Strong attention to detail and the ability to multitask in a fast-paced environment. Ability to work well both independently and as part of a team. Availability to work flexible hours, including weekends and holidays. If you're passionate about providing great customer service, are enthusiastic about food and beverages, and enjoy working in a dynamic environment, we encourage you to apply for this position!
The Back of House Team Member is responsible for preparing, cooking and assembling food items according to established recipes and standards. For ensuring high-quality and accurate measurements. This role requires a strong understanding of food safety and sanitation practices, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Key Responsibilities Food Preparation: Measure and prepare all ingredients according to recipes Ensure all ingredients are stocked with appropriate quantities Complete the prep list according to time expectations for each task Cooking: Operate various kitchen equipment, including ovens and blenders Cook food items to proper temperatures, ensuring food safety Follow cooking instructions included in recipes and guides Monitor food quality and presentation throughout the cooking process Order Assembly: Assemble customer orders accurately and efficiently, ensuring all components are included and measured to the customized specifications Garnish and plate dishes attractively Coordinate with Expo to ensure timely delivery of orders Cleaning and Sanitation: Maintain clean and organized workstations, equipment, and storage areas Wash and sanitize dishes, utensils, and cooking equipment after each use Adhere to all health and safety regulations Perform opening and closing cleaning duties as assigned Team Collaboration: Communicate effectively and respectfully with all staff Complete tasks as requested by leadership Collaborate with the team to ensure smooth operations Qualifications Previous experience as a cook in a fast-casual or restaurant setting is preferred Knowledge of food safety and sanitation regulations is preferred Ability to work in a fast-paced environment and handle multiple tasks simultaneously Strong attention to detail and ability to follow recipes accurately Excellent communication and teamwork skills Ability to stand for extended periods and lift up to 50 pounds Work Environment This position operates in a kitchen environment, which may include exposure to heat, cold, and wet conditions. The role requires standing for long periods and performing repetitive tasks
Strong communication skills to coordinate with production teams, development teams, and our overseas teams and offer solutions to any issues that may arise to secure consistency and efficiency. Oversee the process documentation and circulate the workflow charts to all the personnel and departments involved in design and production and maintain detailed records of the samples and materials procured for all various projects. Guarantee that the quality standards are followed in all the processes of product development and production and preparing quality control reports for the season. Communicate daily with all vendors/agents regarding status of samples and bulk deliveries. Issuing and updating all purchase orders within QuickBooks, AMT and excel chart. Organize / track all order details (L/D, trims, fabric, samples) within excel chart to retain updated detail status. Prepare packages to go out to overseas and buyer. Create swatch cards. Review T&A chart and follow up on fit/PP/TOP sample status with the factory as well as being responsible for maintaining and updating files. Assist in reviewing the fit/PP sample with the technical designer and production team for any fabric, color, or placement issues to ensure the spec and sewing construction are matching the customer’s requirements. Partner with Technical Designer to understand and provide technical support to overseas partners in helping improve fit and providing clear and concise comments. JOB REQUIREMENTS 1-2 years of experience in the fashion industry is preferred. 1-2 years of production experience. Some technical design experience is preferred. Must speak English and Mandarin Ability and willingness to work hard in a fast-paced, multi-tasking, team-oriented environment Excellent communication skills. Highly organized with great attention to detail. Strong time management skills. Knowledge of apparel development process from inception through production, including but not limited to: pattern making, grading, construction manufacturing, embroidery, materials, and machinery used in apparel. Proficient in Microsoft Office and Illustrator Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Experience: Time management: 2 years (Required) Microsoft Excel: 2 years (Required) Language: English (Required) Mandarin (Preferred) Work Location: In person
Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Food Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made. Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations. Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional. Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue. Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly. Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service. Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Food Server Responsibilities: Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery. Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate. Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service. Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively. Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld. Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings. Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service. Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards. Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment. Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? A vibrant and supportive work culture Opportunities to grow within a dynamic hospitality team Be part of a place where your energy, skills, and personality will shine
Position Summary: We are seeking a friendly, detail-oriented individual to join our team as a Florist/Front Desk Associate. This dual role combines creative floral design with excellent customer service and administrative support. You will assist in daily floral operations, greet customers, answer inquiries, and ensure smooth front desk operations. Key Responsibilities: Floral Design & Shop Duties: Create, arrange, and maintain floral designs according to shop standards and customer requests. Care for flowers and plants (watering, trimming, conditioning, and monitoring inventory). Assist with unpacking, processing, and stocking floral shipments and supplies. Prepare arrangements for walk-in orders, deliveries, events, and special occasions. Keep the floral workspace clean, organized, and presentable. Front Desk & Customer Service: Greet and assist customers in person, over the phone, and via email. Provide product knowledge, help customers select flowers, and take custom orders. Process transactions (cash, credit card, POS system) accurately. Schedule and coordinate deliveries; communicate with drivers and customers. Answer general inquiries and resolve customer concerns in a professional manner. Administrative & Support: Maintain records of orders, invoices, and payments. Manage front desk organization, including phones, emails, and appointments. Assist with marketing efforts (social media updates, promotions, window displays). Support the team with other shop tasks as needed. Qualifications: Previous experience in floral design or customer service preferred (training available). Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer and POS system knowledge. Attention to detail with a creative eye for design. Flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs and stand for extended periods. Work Environment: Creative and customer-focused setting. Hands-on role with a mix of design, customer service, and administrative duties. Collaborative team environment with opportunities to learn and grow.
Pay $21 an hour Job type: Full-time Shift and schedule 8am-5pm Monday to Friday Work Location: In person Job description Aluminum Storefront distributing Company in Brooklyn seeks full-time administrative assistant Monday through Friday, 8:00 - 5:00. We are a small, friendly office environment and we are willing to train in regards to the industry but administrative experience is a must. Must be responsible, self-starter, reliable, energetic, work well with others, have the ability to see things through and a willingness to learn. Applicant must also have excellent phone manner but they also need to be quick and be able to multi-task a lot of administrative and office support responsibilities at the same time. Duties include but are not limited to: Answering phones & emails, taking detailed massages, filing, data processing, order entry, customer service, accounts receivable, organizing, and keeping office tidy. PUNCTUALITY and RELIABILTY are a must!!! Qualifications Strong interpersonal, customer service and communication skills Ability to multitask Proficient in Microsoft Office suite and Sage accounting Duties Manage daily office operations, including scheduling appointments and maintaining calendars. Provide excellent customer service by greeting visitors and responding to inquiries in a professional manner. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date. Maintain organized filing systems for both physical and digital documents. Assist with clerical duties such as typing correspondence, preparing reports, and managing office supplies. Support team members with administrative tasks, acting as a personal assistant when required. Keep workspace and common areas clean and tidy. Coordinate communication between departments and ensure timely follow-up on outstanding issues. Strong customer service skills with the ability to interact positively with clients and colleagues. Excellent organizational skills to manage multiple tasks effectively. Ability to maintain confidentiality and handle sensitive information appropriately. Previous experience as an administrative assistant or personal assistant is preferred but not required. As an Administrative Assistant, you will be integral to maintaining efficient office operations and providing exceptional customer service. Reporting to the Office Manager, your role will involve utilizing your core skills in phone etiquette, Microsoft Office, and clerical tasks to support daily administrative functions. Your premium skills in QuickBooks and communication will enhance our accounting processes, while your relevant skills in data entry and calendar management will ensure smooth scheduling and organization. Join our team to contribute to a productive and collaborative work environment.
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of Scott Group Studio Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms. Provide information regarding company services, project updates, and general support inquiries. Assist clients and vendors in navigating company processes, documentation, and service requests. Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently. Track, log, and follow up on customer requests in line with company service standards. Qualifications High school diploma or equivalent required; Bachelor’s degree preferred. 2+ years of customer service experience, Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus). Ability to multitask, prioritize, and work independently in a fast-paced remote environment. Excellent problem-solving and organizational skills. A professional, client-focused attitude with the ability to handle sensitive information discreetly. What We Offer Competitive compensation and benefits package. Remote work flexibility with opportunities for professional growth. Training and development programs to enhance skills and career advancement. The opportunity to be part of a global leader in engineering and construction projects. Company Details For 55 years, Scott Group Studio has been a maker of beautiful carpets and rugs for the world’s most discerning designers and architects. A resolute dedication to excellence sets us apart, from our commitment to using the finest materials to developing innovative techniques that honor our legacy while embracing the future. Our unique approach blends exceptional craftsmanship with modern technology, ensuring each piece is a work of art. Welcome to a tradition of excellence.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program