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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 3 días
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Be the welcoming face of ATAX Inwood Do you enjoy helping people, staying organized, and making a busy office run smoothly? ATAX Inwood is looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to create a great first impression for every client. You’ll be an important part of our team, helping clients feel supported while keeping day-to-day office operations on track. This is a hands-on, people-focused opportunity for someone who enjoys variety, communicates confidently in English and Spanish, and takes pride in delivering excellent service—even during our busiest periods. What you’ll do Welcome clients and visitors, assist with check-in, manage the waiting area, and coordinate client flow. Answer incoming calls, respond to routine questions, take accurate messages, and route requests to the right team member. Support clients with tax-return copies, refund-status inquiries, and document pickup while following strict identity-verification and confidentiality procedures. Monitor front desk email, organize client documents, scan and print materials, and maintain accurate client records and pending files. Prepare client packages, create invoices, process payments accurately, and complete daily credit-card settlement tasks. Coordinate incoming and outgoing mail, shipping, deliveries, and tracking; help maintain an orderly, well-stocked reception area. Use Microsoft Office, Google Workspace, and office/tax software to support daily administrative work. Collaborate with tax preparers and the Office Manager to resolve client questions, support office opening and closing procedures, and assist with occasional projects or class registrations. What we’re looking for Bilingual proficiency in English and Spanish. 2–5 years of reception, administrative, clerical, or customer service experience (or comparable experience). Strong communication, organization, multitasking, and problem-solving skills. Experience working in a tax preparation office and a working knowledge of taxes Comfort with computers, Microsoft Office (including Word and Excel), and Google Workspace; willingness to learn office systems. A warm, professional attitude, attention to detail, and sound judgment when handling confidential information. Ability to stay calm, helpful, and accurate in a fast-paced, client-facing environment.. Why this role matters You’ll help shape every client’s experience—from the first phone call to the final document pickup. Your organization, professionalism, and care will make a meaningful difference to clients and coworkers alike. Position details Company: ATAX Inwood | Reports to: Office Manager Compensation, schedule, employment type, and benefits: To be added by the hiring team before posting. Ready to join our team? If you’re a bilingual, service-minded professional who enjoys connecting with people and keeping things running smoothly, we’d love to hear from you. ATAX Inwood is an equal opportunity employer. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable law. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.

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  • Inside Sales Associate
    Inside Sales Associate
    hace 17 días
    $16–$20 por hora
    Jornada completa
    Westchester Square, The Bronx

    Managing existing accounts involves handling phone communications, processing orders, and ensuring timely follow-up to maintain strong client relationships and satisfaction. Inside Sales Representative - Kenmar Shirts About Kenmar Shirts Kenmar Shirts provides screen printing, embroidery, custom apparel, and promotional goods. We help schools and companies create branded items for their teams, events, programs, and everyday needs. About the Role We're looking for an inside sales representative to connect with schools and companies, introduce our products and services, and turn those conversations into new business. This is an outreach-focused role for someone who enjoys talking to people, asking good questions, and building customer relationships. You'll help potential customers understand what Kenmar Shirts offers, learn what they're looking for, and follow up to move opportunities forward. The goal is to become a helpful contact customers can turn to when they need printed apparel, embroidered items, or promotional goods. Responsibilities • Identify and reach out to prospective customers at schools and companies., • Make outbound calls and send personalized emails to introduce Kenmar Shirts., • Find the right contacts for custom apparel and promotional-product purchases., • Ask about upcoming events, programs, staff apparel, giveaways, and other needs., • Explain our screen printing, embroidery, custom apparel, and promotional goods in clear, practical terms., • Gather details about potential orders, including products, quantities, artwork needs, and requested deadlines., • Coordinate with the team on customer questions, product options, and quote requests., • Follow up on conversations and quotes, answer questions, and help interested customers take the next step., • Keep accurate notes on contacts, customer needs, conversations, and follow-up dates., • Stay in touch with customers to build relationships and identify future opportunities. What We're Looking For • Clear, professional communication by phone and email., • Comfort starting conversations with new people and making outbound sales calls., • Good listening skills and the ability to understand what a customer needs., • Strong organization and consistent follow-through., • A proactive approach to finding opportunities rather than waiting for inquiries., • Patience and persistence when prospects don't respond right away., • Attention to detail when collecting order information and communicating with the team., • Willingness to learn about apparel, decoration methods, and promotional products., • A friendly, practical approach to sales that focuses on helping customers find the right solution. Who This Role Suits This role is a good fit for someone who enjoys outreach, can manage several conversations at once, and takes pride in following through. You'll be introducing schools and companies to a wide range of custom products while building relationships that can lead to repeat business.

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