Trabajos product operations manager en North Bergen, New Jersey - Page 16Crear alertas

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. The Role As a Customer Success Manager overseeing our Accounting Products, you'll be a key contributor to Taxbit's customer service organization and a critical team member driving customer and business success while operating as an accounting subject matter expert. Your role will include: • Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery, • Be the subject matter expert for Taxbit's Enterprise Accounting products, becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback, • Be a US GAAP domain expert with respect to digital asset accounting and reporting, • Being a Customer Operations lead to support execution of our enterprise solutions, • Delivering amazing experiences to Taxbit partners and customers; we hold ourselves to a high standard of excellence, • Being an expert in Taxbit's market solutions in order to adequately communicate market impact and product value to external parties, • Being a strong SME resource for customers and internal stakeholders, • Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs Key Responsibilities • Drive successful customer relationships by being the key point of contact, • Strong performer on Customer Operations to drive delivery on engagements with enterprise customers, • Partner with product to ensure the quality and integrity of Taxbit products, • Leverage subject matter expertise in complex digital asset accounting topics to better support Taxbit customers, • Be "hands-on" in serving internal stakeholder and client needs (including system discovery, product testing, implementations, and customer success), • Evaluate the current needs within customer processes and work cross-functionally to determine how best to meet customer needs, • 5+ years of accounting experience working in public accounting or industry (experience working with digital asset accounting is a plus), • Degree in accounting (preferably a masters degree), • CPA certification, • Exceptional organizational and management skills; ability to juggle multiple projects and disparate information, • Critical thinker with strong analytical and problem-solving skills; high attention to detail and thoroughness in approach, • Team player who is eager to roll up their sleeves and contribute from day 1; brings a great attitude, work-ethic, and eagerness to learn and develop, • Detailed oriented, proficiency with Excel, and ability to develop new/pertinent skill sets, • A passion for digital assets and solving critical accounting and reporting needs in the space (deep familiarity with the digital asset landscape is a plus), • Ready to identify and perform job functions with minimal supervision, • Strong desire to keep up with emerging issues, news, and best practices within the industry The base salary range for this role is $90,000 - $165,000. This role is eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Taxbit in the News Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a highly motivated, client-focused individual to join the Global Relay Client Services team. As part of Client Services Team, the Manager, Client Services, will lead Global Relay customer-facing teams in a 24/7 environment. You will be responsible for the team's day-to-day operations, leading a team of 6-12 experienced subject matter experts. The Manager will build strong relationships with peers to execute departmental strategies. In this role, you will have the opportunity to hire, coach and lead a growing team. Your accountabilities will include reporting on key metrics, handling client escalations and identifying opportunities to improve client experience. You possess a solid technical background and demonstrate the experience needed to guide complex issue resolution, implement best practices and maintain high client satisfaction. Your responsibilities • Leads a team that is responsible for providing a high level of technical support and customer satisfaction., • Conducts weekly 1:1s, prepares performance assessments; mentors and guides the professional and technical development of your team members., • Provides continuous feedback, addresses underperformance, and recognizes the individual strengths and contributions of your team members., • Develops a superior understanding of Global Relay Products and Services., • Monitors and analyze support metrics, customer feedback, and system performance to drive continuous improvement., • Manages staffing plans and work scheduling., • Facilitates open communication between Technical Support and other departments within Global Relay., • Collaborates with development and product teams to address software issues, bug fixes, and feature enhancements., • Provides training and mentoring to support staff to ensure continuous skills development and high team performance., • Stays updated on industry trends, emerging technologies, and best practices to improve support operations., • Manages and resolves escalations related to the support process, direct reports or product., • Oversees documentation of support processes, FAQs, and knowledge base articles to enhance self-service capabilities., • Builds strong relationships with peers and stakeholders to deliver on common goals., • Acts as a goal-oriented, self-starter who can work independently and reliably with minimal supervision., • Demonstrates strong ability to work comfortably under pressure in a fast-paced environment and able to handle challenging situations with integrity, empathy and sincerity., • Adapts and pivots quickly under changing conditions and circumstances; embraces new challenges and adjusts approaches as needed., • Showcases good judgment and prioritization skills to proactively and independently solve problems and make strong decisions., • Exhibits broad knowledge of the challenges and benefits of supporting a SaaS environment., • Has strong ability to react and effectively remove roadblocks affecting team efficiency., • Understands and able to communicate at all levels the impact to business and customers from Service Incidents., • Leads technical recovery to mitigate and restore service, minimizing impact to customers for major incidents while considering all aspects of Incident Management., • Identifies opportunities to improve efficiency and effectiveness of team., • Ensures new products, services, and features are fully supportable and meet Support Services non-functional requirements., • Identifies and recruits exceptional talent to improve the overall skillset and experience level of the team., • Manages direct reports with different levels of technical knowledge and experience, skillsets and expertise, and technical areas of focus. Successful candidates will exhibit strong communication and people management skills and will act as a personable relationship builder that demonstrates effective leadership through change. The successful candidate has a strong track record as a servant leader, with a strong focus on clearing roadblocks and enabling their teams to best support customers. You will have demonstrated leadership experience in a customer or end user SaaS Support environment and possess strong technical problem-solving abilities with a customer service orientation. • Previous experience in a SaaS or enterprise grade organization., • Post-secondary education (minimum of an undergraduate degree is preferred)., • 10 years SaaS support experience in a client-facing role., • At least 5 years of progressive leadership experience within a support organization., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Strong ability to set priorities and coordinate work efficiently and effectively., • Global Relay Client Services is a 24x7 team using a follow-the-sun model., • Managers may be required to work outside of business hours, including weekends and statutory holidays. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$100,000—$140,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job DescriptionCompany Summary:Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact. What Your Experience Will Be: As a Client Experience Manager at Slang AI, you’ll own the end-to-end customer journey for our SMB clients — from onboarding through long-term success and day-to-day support. You’ll guide customers through their initial rollout, transition seamlessly into serving as their long-term success manager, and directly manage the support inbox during business hours, where many of their most important interactions occur. Because support volume is currently low (fewer than 60 inquiries per month across 1,500+ customers), this role offers the opportunity to both deliver excellent frontline support and help design how support scales as we grow. You’ll gain unique visibility into customer needs in real time while influencing the tools, processes, and standards that will shape support as the business expands. This unique scope means you’ll be both a strategic advisor and a hands-on partner, ensuring customers launch smoothly, adopt key features, resolve challenges quickly, and realize the full value of Slang. By owning these critical touch points, you’ll have a large sphere of influence over customer outcomes, shaping retention, adoption, and satisfaction across a significant segment of the business. In addition, you’ll play a key role in our digital customer success program — helping define and refine automated success sequences to ensure accuracy, consistency, and strong adoption results. This work ensures customers experience the same hospitality-first service at scale, while giving you a direct impact on how Slang drives measurable results for our clients. Why You Belong Here & How You Will Grow:At Slang, we believe success starts with great execution and great service. In this role, you’ll gain valuable experience managing full customer lifecycles and working with hospitality operators in a fast-paced environment. You’ll learn how to onboard, support, and grow a book of business with autonomy, while contributing to scalable processes that improve outcomes across the team. We offer training, feedback, and growth opportunities to help you level up in customer success, technical product fluency, and strategic account management.What Success Looks Like • Driving Long-Term Success: You are responsible for the health and success of your assigned accounts. You ensure customers are seeing clear outcomes, meeting their goals, and staying on track for renewal., • Building Trusted Relationship: You build strong relationships with a range of customer stakeholders — from General Managers to Operations Leaders — and know how to tailor your approach depending on their needs., • Renewals & Retention: You own the renewal process and are accountable for maintaining and growing account revenue. You identify risks early, take action to resolve issues, and keep customers satisfied and committed., • Surfacing Growth Opportunity: You surface expansion opportunities (e.g. additional locations or use cases) and work with Sales to execute. You contribute to the team’s Net Revenue Retention (NRR) goal., • Feature Adoption & Product Fluency: You guide customers through product updates, encourage usage of key features, and tie adoption back to business outcomes. You’re expected to understand and explain Slang’s value., • Onboarding and Success Planning: You create simple account plans to track customer goals, key contacts, risks, and growth potential. You align internal teams around each plan to support execution., • Voice of the Customer: You escalate customer feedback internally and contribute insights that improve product and service. You partner with Product and Support to advocate for customer needs., • Hospitality-First Service: You respond quickly, handle challenges with professionalism, and make interactions easy for customers. You aim to create a positive experience in every conversation.What You Will Bring, • Customer Focus: You care about helping customers succeed. You’re responsive, thoughtful, and proactive., • Experience: 3+ years of experience in customer success, account management, or client-facing roles. Background in restaurants or hospitality tech is strongly preferred., • Business Acumen: You understand restaurant operations and how to align Slang’s value with business goals. You’re comfortable working with executives and frontline staff alike., • Communication: You’re clear and concise in both written and verbal communication. You know how to explain ideas, give updates, and lead customer conversations., • Ownership: You manage your book of business with attention to detail. You’re accountable for renewals, engagement, and outcomes., • Adaptability: You’re comfortable in a fast-changing environment and open to feedback. You handle ambiguity and know how to prioritize.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counter. Reports to the QSR Manager and the Store Operations Manager; supervises QSR Sales Associates and Baristas. • Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met, • Trains, motivates, mentors and organizes team members, • Purchases supplies, beverages and equipment per the direction of the QSR General Manager, • Monitors inventory, checks orders and distributes supplies as needed throughout the department, • Manages transactions and ensures accurate accounting, • Records shift notes and assists with administrative duties such as scheduling when needed, • Ensures department complies with all quality, health, safety and sanitation standards, • Documents, investigates and resolves guest incidents, • Performs other duties as required or assignedQualifications, • High school graduate or equivalent; post-secondary degree preferred, • 2+ years of lead or supervisory experience in food service, • Math skills and ability to handle money accurately, • Strong knowledge of steps of service, • Excellent communication and problem-solving skills, • Knowledge of coffee and coffee production, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Dominos Pizza Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. . ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Qualifications Must have license for 2 year Must have Vehicle Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Customer Success Integrations Manager to support and lead the execution of integration activations across Canary’s ecosystem of hotel technology platforms. This role bridges technical execution and customer enablement—playing a crucial part in ensuring smooth onboarding and configuration of integrations that power our most important hospitality workflows. This role is ideal for someone with hands-on experience in hotel technology or hospitality operations, who thrives at the intersection of systems, stakeholders, and client success.Responsibilities • Integration Ownership: Lead the end-to-end execution of integration activations, including configuration, testing, validation, and troubleshooting across a wide range of hotel technology platforms., • Technical Expertise: Develop a deep understanding of Canary’s integration architecture, supported platforms, and APIs to effectively manage integrations and guide both clients and internal stakeholders., • Client Enablement: Serve as the primary point of contact for integration-related onboarding, ensuring clients experience a smooth, timely, and high-quality implementation process., • Stakeholder Collaboration: Collaborate cross-functionally with Customer Success, Engineering, Product, and third-party vendors to align on integration requirements, timelines, and deliverables., • Issue Resolution: Troubleshoot and resolve integration issues quickly, escalating complex technical problems as needed while maintaining clear communication with stakeholders., • Process Improvement: Identify and implement opportunities to streamline integration workflows, reduce activation time, and improve scalability through documentation and best practices., • Vendor Management: Liaise with external technology vendors (e.g., PMS, key locks, payments) to coordinate integration testing, gather technical documentation, and stay aligned on platform changes., • Internal Enablement: Partner with the Integrations Architect and CS leadership to upskill teammates and support internal training on systems, tools, and standard operating procedures related to integrations.Qualifications, • 3–5 years of experience in technical onboarding, integration management, or customer success roles in a SaaS or hospitality tech environment, • Demonstrated experience managing API-based integrations, ideally across PMS or hotel-related platforms, • Strong communication and stakeholder management skills, especially with cross-functional internal teams and third-party vendors, • Working knowledge of APIs, JSON, and webhooks preferred, • Experience coordinating multiple projects simultaneously with a high attention to detail, • Ability to translate technical issues into simple language for clients and CSMs

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Job Summary: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Under the supervision of the General Manager, i.e., the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. Responsibilities and Associated Duties: • The Delivery Driver is responsible for delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures., • Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the Catering Director, Catering Specialist, Sous Chef, and General Manager as required., • They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost., • The Driver is responsible for driving safely under the laws and safety guidelines of the state(s) they drive in and always be courteous and careful to avoid accidents and dangerous situations while on the road., • The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run., • Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle cleaning and maintenance., • Understand and maintain quality control and food-safety procedures of food products during delivery., • Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes., • Assist with the assembly of silverware units and stocking of items in the company vehicles., • Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations., • Safely operate company vehicles and drive in compliance with all local and federal laws and regulations., • Dress professionally and within the guidelines of Company procedures including the company approved uniform., • Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide, • Must be able to legally drive and have a current valid driver’s license., • Must be able to work a fluctuating schedule, including weekends and holidays., • Clear driving records., • Positive attitude and team oriented., • Strong organization and logistic skills., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Title: Customer Success Manager Location: New York Company Overview allwhere provides companies with a platform that enables their employees to be productive and engaged. allwhere’s platform allows companies to curate equipment, products, and services for their employees — and deliver them anywhere. For administrators (execs, HR, IT), allwhere streamlines the onboarding/offboarding process and automates delivering products to remote employees. For employees, allwhere provides a convenient one-stop-shop for all relevant equipment, products, and services. Remote work is here to stay, and allwhere is here to make it the best possible experience for all. Role Overview This position is perfect for a technically savvy customer success manager who possesses a strong drive for results and commercial sensibility. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. About the Role ● Act as the primary point of contact for allwhere’s active customers ● Develop relationships with key customer stakeholders across HR, IT, and Operations; host business reviews for all internal and external customer stakeholders ● Monitor customer usage of allwhere platform and order volume; proactively promote increase platform usage, order volume, and order size ● Maintain and address all updates and requests related to customer portal, including additional users, SKUs, or other portal features ● Act as a communications liaison between the customer and allwhere’s internal teams (Operations, Product, IT) ● Act as escalation point for any customer questions or issues ● Identify opportunities to cross-sell new product offerings to customer ● Utilized CRM to keep track of key account data, opportunities, and relevant notes ● Collect customer feedback and translate feedback into product requirements What we’re looking for ● 3-5 years of experience in customer sales or customer success position strongly preferred ● Consultative mindset with a passion for upselling ● Experience working with brand image and promoting value through customer experience ● Prior experience with IT hardware and software a plus ● Experience analyzing and optimizing the existing processes in the Customer Success department ● Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed ● Must work well independently with little management supervision ● Proficient in Google Suite, Hubspot or other relevant CRM software ● Ability to stay collected under pressure, positive outlook, ability to collaborate with and inspire team members and clients ● An entrepreneurial attitude to take on tasks that support our clients’ success and the vision of allwhere Why Join Us? ● Medical, dental, and vision health insurance ● Equity in an early stage company ● Small team with the ability to have an outsized impact on the direction of the company Salary Range: This position is a base salary plus bonus with OTE ranging anywhere from $105,000 to $125,000. Powered by JazzHR fwZsn6pZbo

Job DescriptionAbout Us Snif is setting the new standard in fine fragrance. The search for high-quality scented products should be simple, accessible, and fun. We bring our customers what they want to smell and develop new, unexpected ways for them to incorporate fine fragrance into their daily routines. Every scent we develop is designed to be an immersive experience. From the name, packaging design, and creative campaigns to someone’s first spray, we want them to see and smell the quality behind every release. Our formulas are always made with top-shelf ingredients and are genderless, non-toxic, vegan, and cruelty-free. Snif products are sold on our DTC site and can also be found at all Ulta Beauty locations. We’ve been featured across notable press outlets including Forbes, Fast Co., WWD, Vogue, Allure, Cosmopolitan, NY Mag, Harper’s Bazaar, and more. Additionally, we’re backed by some of the most revered investors in the consumer goods space. We’re a lean team that’s expanding quickly, and we’re looking for someone who believes in our vision to shift the way people experience scents. The Role:Brand integrity, community, and service are at the heart of Snif. As the Customer Experience Manager, you will serve as a key voice of the brand, playing a critical role in fostering customer loyalty and trusted retail relationships. Leading our customer experience efforts, you will help manage inbound CX inquiries across engagement platforms. In addition, you will help manage our returns platform and ensure that all customer orders are processed seamlessly. You will also manage our customer reviews platform. This role requires an individual who is motivated to problem-solve, build relationships, and think strategically. We are looking for someone who identifies as a positive, enthusiastic, and responsive communicator. This person has the unique ability to uphold brand values, processes, and goals with extreme attention to detail. As a representative of the brand, this individual is integral in maintaining the satisfaction of our Snif community. The Customer Experience Manager will report directly to our Director of Customer Experience and will work closely with our teams across retention, operations, marketing, creative and brand, retail, and product development. While we are based in New York City, we're operating as a remote team. The ideal candidate will be located in the East Coast or Central timezones.What You'll Do: • Manage our customer support inbox and respond to all inbound emails concerning order status, returns, product questions, and general customer support in a timely and friendly manner, • Manage one-on-one customer outreach and follow up as needed, • Assist in compiling monthly metrics reports, • Manage and engage with customer feedback on our website by reviewing, publishing, and responding to reviews, and sharing key insights or concerns with the team, • Manage customer experience on our Amazon storefront by monitoring and responding to inquiries and reviews in a timely manner, • Manage review syndications with our retail partners, • Manage customer orders by tracking and adjusting through our fulfillment platform, handling special cases, and coordinating with Operations to keep customers informed, • Manage returns by tracking and adjusting refunds through our automated platform, and sharing customer feedback and insights to improve order flow and product development, • Track and report order issues and product insights, maintain logs of damages or missing orders, and share recommendations to enhance the customer experience, • Maintain and update the FAQ database by reviewing on-site content, adding new information for product launches and site updates, and coordinating with our fragrance partners to address formula-related questions as they ariseWhat You'll Bring:, • At least 4 years of work experience working in the customer experience space for a DTC brand, start-up environment is a plus, • Excellent written verbal and communication skills, • A friendly, positive attitude that leads with kindness, • Next-level time management and organization skills, along with a great attention to detail, • Genuine excitement to build and foster customer and vendor relationships, • Ability to quickly understand Snif’s brand and voice, and translate this to our existing and prospective customers across engagement platforms, • Ability to quickly problem-solve and troubleshoot collaboratively, • Previous experience with Shopify, Gorgias, Loop Returns, Junip, and other retail, review, and order management platforms, • You are curious and innovative; You’re constantly seeking ways to make a product or process the best it can be, • You want (perhaps even need) the excitement, grind, and freedom that comes with an early-stage and fast-growing startupBonus Points:, • Proven success at a fast-paced startup, extra bonus points if in the beauty industry, • Knowledge/passion for scented products, including (but not limited to) fragrance, body care, candles, and laundry categoriesWhat You'll Get, • Be part of a fast-growing company with an awesome mission, • Highly competitive salary and equity so you’re a part of the Snif family, • An opportunity for growth and ability to widen your role and responsibilities, • Medical, Dental, and Vision healthcare insurance, • 401K Retirement Plan with company matching, • Paid Parental Leave, • Flexible vacation and PTO policy, • Industry-leading well-being and mental health benefits, • Virtual and remote work as well as work-from-home setup We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it! The Role: As an Senior Customer Success Manager at DISQO, you'll be at the helm of a dynamic portfolio of clients, steering their journey towards unparalleled success. This role will manage, expand, and renew clients, and may require you to employ a mix of high-energy, high-engagement strategies alongside nuanced, personalized approaches. Your primary goal is not just retention; it's about propelling these clients to new heights, ensuring they're not just satisfied, but thrilled with the value and ROI they're getting from DISQO. This outcome requires a keen focus on stakeholder management, user adoption, expansion, strategic engagement, and consistent confirmation of client success and outcomes. You will collaborate closely with multiple teams including Customer Onboarding, Customer Support, Sales, Services, Marketing and Product, as your role is to ensure client success, mitigate churn risks, and proactively identify expansion opportunities. It's about ensuring not just client satisfaction, but their continuous triumph and evolution with DISQO's offerings. What you will do: • Leverage previous Brand Lift expertise to engage and guide clients on their measurement goals, • Collaborate with Client Account Teams to lead quarterly/bi-annual business reviews to highlight realized value and ensure a continued positive customer experience, • Independently lead pricing and scoping and manage the end-to-end deal operations in add-on and expansion opportunities., • Proactively manage and engage with clients to secure renewals and negotiate terms for the contracts, also focusing on maximizing their ROI and capturing growth opportunities, • Partner with internal Services teams, such as Insights Management and Technical Project Management, to grow accounts and triage issues as they arise, • Optimize the customer experience by identifying, reporting, and recommending product improvements, • Partner with clients to understand business and contract goals and associated with key performance indicators and proactively build a mutually beneficial customer success plan to ensure the adoption and use of the product and to deliver against those goals, • Drive rapid usage and adoption of the product, applicable new features, and leverage ongoing engagement tactics such as sharing and discussing case studies to maximize value realization, • Develop “raving fans” within the client base to co-author win stories, case studies, and other partnership tactics with Product Marketing and/or Customer Marketing, • Gain an expert understanding of DISQO’s CX Platform and associated Product components, • Collaborate with the marketing team to develop and iterate on email drip campaigns to drive platform usage, adoption, and stickinessWhat you bring to the role:, • 8+ years of customer-facing experience, including 5+ years of direct commercial responsibility, • Brand Measurement expertise, inclusive of Brand Lift Measurement, • Successful track record of building, nurturing, and growing mid-size to enterprise clients, including including working directly with Fortune 2000 brands and with Brand through Agency-driven relationships, • Strong presentation, problem-solving, and analytical skills, • Ability to manage multiple projects under tight deadlines, • Ability to anticipate, think strategically, develop, and execute creative solutions for complex customer needs, • Excellent written and verbal communication skills, • Experience working cross-functionally with other teamsPreferred Qualifications:, • Previous experience working in with a brand lift and ad measurement solution, • Degree in Business, Marketing, Social Sciences, or other relevant fields, • Passion for learning new skills and concepts, • Proven success working in a fast-paced, dynamic, and evolving environment, • Experience working cross-functionally with other teams, specifically Professional Services organizations.

Job DescriptionSalary: $120,000-$140,000 About Jiko In an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pocketsa seamless solution that combines the transactional ease of a bank account with fully automated investments in U.S. Treasury bills. Now, with JikoNet, institutions can securely move funds 24/7 across industries while keeping assets continuously invested and protected. Finance leaders can access Jiko Pockets and JikoNet through Jikos online dashboard, secure APIs, and integrations with leading Treasury Management partners. Position Overview Joining Jikos Customer Success team as the first Customer Success Manager, youll contribute to the build out of a world-class global Customer Success and Support organization that drives business growth and delivers an exceptional customer experience. Youll be a trusted partner and advocate for our valued customers, ensuring customers realize value and fostering long-term retention for key customers in our growing business. This role reports to the Director of Customer Success. To be successful in this role, youll need to be a motivated self-starter who enjoys interacting with customers and thrives in a cross-functional environment with limited oversight. Were looking for a passionate individual who wants to grow with the company. The ideal candidates thrive on working in a fast-paced environment, look for efficiency in everything they do, always set high standards for themselves as well as their teammates, and like to have fun at work! What you will be doing • Drive retention and growth by managing a book of corporate customers and partners, ensuring measurable success outcomes., • Deepen executive engagement with CFOs, treasury teams, and senior leaders to secure buy-in, influence adoption, and strengthen long-term account value., • Serve as the quarterback of your customers experience, collaborating with Sales, Product, Engineering, Operations, and Compliance to ensure satisfaction and product improvement., • Maximize customer value by educating and engaging clients on Jikos offerings, leveraging data to align solutions with business objectives., • Expand revenue by partnering with Sales to identify and execute on business reviews and account growth opportunities., • Accelerate customer onboarding and expansion by serving as a subject matter expert on integrations and implementations., • Partner with the Director of Customer Success to define and document key Customer Success and Support motions at Jiko, • Contribute to customer enablement by developing resources, insights, and best practices that drive adoption and empower clients to achieve outcomes independently. What experience you should have • 710+ years of professional experience, including at least 2 years managing direct reports, with a proven background in Customer Success and Support., • Skilled in managing B2B and B2C client relationships, with strong communication abilities to engage executives and sophisticated customers., • Deep understanding of financial institutions, tech sales cycles, and U.S. regulatory environments (FINRA broker-dealer, KYB/KYC, BSA, Reg E, fraud mitigation)., • Demonstrated ability to manage customer relationships holistically across success reviews, support needs, and cross-functional efforts with sales, marketing, product, and engineering., • Highly detail-oriented with strong follow-through, independence, collaboration skills, and a passion for executing with excellence. What we offer • Opportunity to grow within a high-potential startup, • A collaborative, international and mission-driven team, • Modern tech stack and agile ways of working, • Comprehensive health benefits including medical, dental & vision, and parental leave, • 401k benefits with employer matching contribution, • Jiko has a hybrid schedule in its San Francisco and Iceland offices (2 days in the office), and remote for other locations. Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Jiko participates in E-Verify.

Job DescriptionAllergy, Asthma and Immunology PhysicianRedefine Allergy Care in NYC | $325K+ Base | Profit Share + Revenue from SLIT Drops Join a fast-growing, tech-forward private practice in Manhattan blending science, innovation, and patient-centered care to revolutionize allergy and immunology. Growth and high patient demand has created your chance to build a high-impact practice with fewer admin headaches. Practice Highlights: • Base salary: $300K-$325K, • Profit-sharing model + SLIT drop sales, allergy testing, and product revenue, • Earning potential: up to $800K annually, • Monday-Friday, 8 AM-5 PM schedule-enjoy your weekends, • Fully supported team: Dedicated RN or MA, clinical operations, office manager, and tech tools that actually work, • Proprietary tech to streamline follow-ups and improve outcomes, • Onsite lab + compounding pharmacy for personalized SLIT treatments, • W-2 position with relocation assistance, full benefits, and retirement plan If you're excited by the idea of cutting-edge care with less bureaucracy, this is your move. Apply today! Company DescriptionWe are a healthcare staffing company that was founded in 2009 and focused on placing physicians and advanced practitioners in permanent, temporary, and executive-level roles. In 2020 we were purchased by the Silicon Valley tech company, Doximity. Since the acquisition, we have been moving at 200 miles an hour, combining the people side of the business with technology to do healthcare staffing in a different way. Curative finds incredible talent with less hassle using better data. We combine the heart and hard work of experienced recruiters with the intelligent technology of Doximity, the world’s largest professional medical network. The result: the commitment and ability to find people who care.We are a healthcare staffing company that was founded in 2009 and focused on placing physicians and advanced practitioners in permanent, temporary, and executive-level roles. In 2020 we were purchased by the Silicon Valley tech company, Doximity.\r\n\r\nSince the acquisition, we have been moving at 200 miles an hour, combining the people side of the business with technology to do healthcare staffing in a different way.\r\n\r\nCurative finds incredible talent with less hassle using better data. We combine the heart and hard work of experienced recruiters with the intelligent technology of Doximity, the world’s largest professional medical network. The result: the commitment and ability to find people who care.

Job Description Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: We're looking for a full-time Customer Experience Associate to join our high-growth Claims team. The Claims team is responsible for ensuring that our members' claims get paid accurately and quickly. We do this by evaluating claim submissions and supporting members through the process. Ultimately, we strive to deliver a best-in-class "claims experience" for every member. In this role, you will be on the front line of our team, evaluating claim submissions and interacting with members via chat, email, and phone to help them navigate the claims process. You will become an expert on Garner's product, claims processing standards, and the needs of our members. The Claims team is a key touchpoint for our members, so you should be passionate about helping people and a proactive problem solver. To ensure that we can respond to issues in real time, Associates have some schedule requirements. Current operations run weekdays during East Coast hours of 8am to 10pm, though that may change in the future as needs dictate. This position is fully remote. What you will do: • Evaluate claims to determine whether they qualify for reimbursement, • Deliver exceptional service to our members via phone, chat, and email, offering education and guidance to help them navigate the Garner claims process, • Follow documented best practices for handling claims and communicating with members; suggesting process improvements as you identify them, • Manage and organize workload using Garner's platform and tools, including Zendesk and G Suite, • Achieve pre-defined goals for efficiency, responsiveness, and quality, • Triage and escalate complex and urgent member situations, • Retain detail-oriented working knowledge of Garner processes and healthcare billing practices, • Relay member feedback to leadership teams to improve Garner's solutionWhat you will bring to the team:, • A passion for helping people solve their problems with an ability to think creatively and empathetically, • Experience working in a customer-facing or operations environment with demonstrated experience staying calm under pressure, • Excellent written and verbal communication skills, • A high level of detail- and process-orientation, digital organization, and resourcefulness, • A desire to work in a rapidly evolving startup environment; comfortable with some ambiguity, • A desire to be a part of our mission to improve the healthcare system, • A quiet and distraction-free work environment with a reliable internet connection (ability to hard wire if needed strongly preferred)

Job Description Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team! Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others: * Built In's 2025 Best Places to Work For In New York City * Built In’s 2024 & 2025 Best Startups to Work For In the U.S. * Built In’s 2023 - 2025 Best Startups to Work For In New York City * Fast Company’s Most Innovative Companies of 2022 * Business Insider’s Most Promising Consumer Startups 2022 * Forbes Fintech 50 2022 Role overview Brigit is in the midst of tremendous growth! As a Senior Associate in Business Operations, you’ll work closely with our Senior Manager, Business Operations to support high-priority initiatives from our CEO and COO. You’ll help drive projects, providing support and project management to help us grow, scale and run the business more effectively. You will help to build, develop and lead day-to-day operations, at both a strategic and tactical level. You will serve as a critical partner for senior leaders on ad hoc projects ranging from business decision support to putting together presentations for our Board of Directors. You can easily structure and conceptualize new ideas and back them up by research and data analysis. You make really complex things simple to understand by breaking them down into smaller pieces. This is also how you solve problems with ease. In turn, you put these new ideas or plans into action with your strong “get it done” attitude and hustle skills. *This is a full-time role which will operate out of Brigit’s New York office, with the option to work remotely 2 days a week. What you’ll be doing * Operationalize key organizational initiatives based on direction from our CEO and COO, monitor the status and push them forward * Evaluate and advance strategic partnership opportunities, conducting market research, building business cases, and coordinating due diligence * Establish and refine operational processes to improve efficiency, scalability, and cross‑team collaboration; document workflows and share best practices. * Develop robust, data-driven presentations for senior leadership * Manage ad hoc special projects end to end; i.e. set process, deadlines, and deliverables * You’re someone who can context switch effortlessly and thrive on adding value wherever it is most needed. * This means that one day you might be leading a cross‑functional workstream to launch a new product feature or operationalize a regulatory requirement, and the next, you could be drafting a strategic business case or building a board-ready presentation. * Assist with Finance, Legal, People Ops, and other core operational tasks What you have * 4+ years in a business operations role at a B2C/B2B2C payments or fintech company required * Strong attention to detail, highly analytical and proficient with presentations * Ability to drive end-to-end projects with little guidance or supervision * Resourceful and happy to roll up your sleeves to get any job done * Strong written and oral communicator * Comfortable working under pressure against aggressive deadlines * Highly organized with a bias for action and strong sense of ownership and accountability What Makes This Role Unique * Working closely with leadership team, providing an opportunity to learn about multiple parts of the business, alongside the business owners * Work with talented and highly motivated colleagues * Contribute to a transparent, high-performing, fun, and caring culture * Help hard working Americans build a brighter financial future Compensation The anticipated annual base salary for this position is $110,000 - $145,000. This range does not include any other compensation components or other benefits for which an individual may be eligible (other benefits listed below). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Benefits and Team * Medical, dental, and vision insurance * Flexible PTO Policy * 401k plan * Paid Parental Leave * Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace Care for covered virtual therapy sessions and unlimited on demand health support * Monthly reimbursements to use against wifi and cell phone bills * Annual reimbursement for Learning & Development * Help hard working Americans build a brighter financial future * High-growth company * A dynamic, flexible and collaborative start-up work environment with a highly talented team Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email . Disclosures: * For information on our data privacy policies, see the Brigit California Personnel Privacy Policy. * Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.

Job Description Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team. When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same: "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs. From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management. You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape. Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team., • Assist and communicate with executives in decision-making, program management, and operations, • Improve current processes and optimize organizational procedures for efficiency and productivity, • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments, • Oversee daily operations in collaboration with executives., • Develop and build on relationships with various internal and external parties, as needed, • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications, • Develop deep understanding of Verneek's product, and its evolving features, • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives), • Master of Business Administration (MBA) in finance or related fields, • Some legal experience, • Working knowledge of finance, book keeping, contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Area Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. How You’ll Impact The Area Manager is responsible for multi-unit operations and leading, managing and developing our restaurant management teams and team members to ensure delivery of superior service and product, as well as both employee and guest satisfaction. This position is also responsible for the overall financial performance for their area’s restaurant operations, including sales growth and maximizing profits by meeting budgets for food, labor costs and other controllable costs. The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for themselves, and is adept at developing talent. What You’ll Do * Responsible for multi-unit operational and financial health * Supervises their area’s General Managers and assists them with: * Coaching, developing and mentoring their managers and team members * Driving 4-wall EBITDA while elevating the employee and guest experience through multiple consumer channels * Building a bench and rolling out succession planning and growth initiatives * Developing and maintaining an employee-oriented and guest-focused organizational culture emphasizing continuous improvement, high performance, collaboration, teamwork, and process improvements * Interviewing, hiring, onboarding and training of all restaurant positions * Responding quickly to changing market conditions and revising strategies accordingly * Validating compliance with operational initiatives through auditing, training and performance management of their teams * Jumping into hands-on execution within our restaurants to plug holes and staffing gaps as needed * Reviews P&L reports monthly with their General Managers to ensure that key financial targets are being met and adjusted based on business needs * Partner with the Human Resources Business Partner to set clear expectations, follows up and creates a culture of accountability for their restaurant operations teams * Forecasts and monitors expenses of their General Managers to ensure company goals are met on a weekly, monthly and yearly basis * Ensures the operations are in compliance with all applicable national, state, and local regulations and laws * Responsible for reviewing and approving weekly payroll for their assigned stores * Performs other related duties, tasks, and responsibilities as required, assigned, and directed Who You Are * 7+ years of restaurant management/leadership operations experience * Experience with senior operations management across multiple states * Bachelor’s Degree or higher * Strong project management, analytical and problem-solving skills * Superior interpersonal skills and ability to earn trust and respect from colleagues * Exceptional financial acumen * Thrives in a constantly evolving, fast-paced environment You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay and a bonus plan to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits and phone reimbursement to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As the Customer Success Account Manager, you will act as the key commercial point of contact in a customer-facing capacity, responsible primarily for the retention & expansion of your accounts. You will directly own and grow relationships with strategic accounts. Your mandate is to drive retention, revenue expansion, and customer advocacy across our most valuable clients. You will play a pivotal part within our post-sale motion, building executive relationships with decision makers and champions of your customers, defining success metrics, and championing a customer-obsessed mindset across PolyAI. This is a pivotal role for a high-growth, enterprise-focused AI company in the customer experience and contact center space. Key Responsibilities • Own and grow up to 15 enterprise accounts, delivering outcomes across retention, upsell, and expansion, • Serve as the main point of contact for all your clients, managing high-level relationships and ensuring long-term strategic alignment, • Build and execute account and customer success plans defining growth strategies in collaboration with Deployment, Product, and Engineering, • Leverage customer insight dashboards to monitor customer health, product usage, revenue growth, and churn risk, • Lead business reviews, roadmap sessions, and stakeholder briefings across a diverse client base, • Drive commercial outcomes including renewals, upsell opportunities, and advocacy initiatives, • Synthesize customer feedback into actionable insights for product and go-to-market teams, • 4+ years in post-sales customer facing commercial roles, ideally in Enterprise SaaS, • Experience in Customer Experience, Contact Center, or Conversational AI domains is a strong advantage, • Proven success in hitting and over-exceeding on commercial targets including Gross Revenue Retention and upsell quotas, • Demonstrated commercial acumen: driving renewals, expansion, and account strategy, • Strong executive presence and experience engaging with CxO-level stakeholders, • Excellent communication and presentation skills; confident in leading strategic discussions, • Highly collaborative, with a track record of partnering cross-functionally to drive outcomes We provide a competitive salary range for this role - which is $145,000 – $165,000 OTE depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Healthcare plan, including voluntary Health Insurance, covering services such as care for pregnant people and newborns, annual physical exams, dental care and more At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionAbout Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch. Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Clifton NJ About the Role As a warehouse supervisor for Weee! you will oversee and ensure success with our daily warehouse operations while supervising the staff. You must be well versed in warehouse management systems and be able to adapt to fast-paced warehouse operations, time management, have a stellar attention to detail, and be knowledgeable in warehouse and inventory terminology (barcodes, SKU's, etc.). You will also manage and track our product inventory, tools, and equipment maintenance. We are constantly implementing new and efficient methods so we are looking for someone who can help input and own efficiency during quick transitional periods. Responsibilities • Report to Warehouse Manager, maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs, operational and company policies and procedures., • Supervise and direct warehouse staff; put worker safety as a top priority, • Determine staffing levels and assign workload, • Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols, • Control inventory levels by conducting physical counts; reconciling with data storage system, • Contribute to team effort by accomplishing related results as needed, • Hands-on commitment to getting the job done, • Perform daily inspections of warehouse grounds, • Responsible of 5's discipline on the floor, • Provide any coaching, counseling and disciplining employees as well as providing written performance appraisals for the staff, • Complies with all federal, state and local warehouse regulations by being knowledgeable in current laws; enforcing legal requirements and advising management on any needed and immediate action., • Safeguard warehouse operations by establishing and monitoring security procedures and protocols., • Document and updating inventory levels by conducting physical counts; reconciling with data storage systems., • Maintain physical condition of the warehouse by planning and implementing new design layouts; inspecting warehouse tools and equipment; issuing work orders for repair and requisitions for replacement if needed., • Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and P initiating corrective actions., • Schedule and assign warehouse employee work hours that comply with California state labor laws; following up with employee work results and performance., • Recruiting, orientating and training new warehouse employees in all warehouse safety protocol, OSHA regulations as well as Weee!'s company policy., • 2-5 years of warehouse/retail experience preferred, • Bilingual in Spanish and English preferred, • Able to multitask and manage deadlines in a fast-paced environment. Excellent organizational skills are a must, • Accuracy and attention to detail is a must, • Comprehensive health insurance package, including medical, dental, and vision, • 401k match, • Bi-annual Performance bonus, • Vacation and holiday time off, • This role may be eligible to discretionary bonus, incentives and benefits Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at . For more jobs and to find out more about Weee!, visit our career page: Softbank Vision Funds

Job Description About Ship Essential Ship Essential is a leading 3PL specializing in e-commerce and retail fulfillment for high-growth brands. Our fast-paced warehouse operations ensure orders are shipped accurately and on time while maintaining the highest standards of efficiency, accuracy, and service. We are looking for a high-caliber Warehouse Lead to drive excellence within our Outbound operation. This is a hands-on leadership role requiring strong problem-solving skills, operational knowledge, and the ability to lead a team through daily challenges to achieve ambitious throughput goals. The Outbound Warehouse Lead will report directly to the Outbound Manager and play a pivotal role in ensuring that Ship Essential maintains best-in-class fulfillment performance while upholding our Principles for Operating a Ship Essential Warehouse. Schedule & Role Structure This role follows a Thursday through Monday schedule, with Tuesday and Wednesday off. You will open and close the building and fully lead the Saturday and Sunday operations, ensuring smooth execution and accountability across the outbound team. Compensation: $24 - $26 / hr based on experience Key Responsibilities Leadership & Accountability • Drive a high-performance culture by holding associates accountable for productivity, accuracy, and adherence to fulfillment standards., • Ensure associates are always working efficiently and making the best use of their time. Identify and address inefficiencies in real time., • Own the outbound workflow. Manage the team’s performance and adjust assignments dynamically based on order volume, fulfillment priorities, and SLA deadlines., • Lead by example by stepping in to pick, pack, and sort packages when needed. This is a hands-on leadership role, not a desk job., • Maintain a clean, organized, and disciplined work environment where associates understand expectations and are motivated to meet them. SLA Adherence & Order Flow Management • Own outbound SLA performance. Ensure orders are processed and shipped within SLA deadlines., • Monitor and actively manage the order queue in the WMS. Prioritize aging orders, expedite high-priority shipments, and ensure smooth throughput across all packing stations., • Proactively address bottlenecks. Adjust labor assignments to prevent slowdowns in picking, packing, or carrier sorting., • Work closely with the Outbound Manager to ensure daily and weekly labor plans align with order volume. Quality Control & Problem Solving • Resolve picking and packing issues immediately, whether it is a missing SKU, a packing compliance requirement, or a damaged product., • Enforce SOP adherence. Ensure that associates follow proper packing guidelines, use the correct packaging materials, and meet all brand-specific requirements., • Oversee bulk shipping operations. Ensure that large orders are picked, packed, and labeled correctly with no errors., • Use the SIB and MIB tools strategically to maximize efficiency and prevent inventory issues related to bulk shipments. Inventory & Packaging Oversight • Ensure that packaging materials are always stocked and that associates have access to the materials they need to maintain throughput., • Monitor and oversee the Spider role. Ensure that packages are sorted efficiently by carrier and that outbound shipments are staged correctly for pickup., • Communicate packaging needs to the Outbound Manager and ensure custom packaging is handled correctly. Training & Continuous Improvement • Train associates on outbound SOPs, fulfillment best practices, and brand-specific requirements., • Identify top performers and potential future leaders. Mentor them and help them develop their skills., • Provide real-time feedback to associates to correct errors and improve efficiency. Requirements Who You Are • Experienced in fast-paced warehouse environments. You have at least 2+ years of experience in e-commerce fulfillment, order picking/packing, or a similar role., • A leader, not just a supervisor. You take ownership of your team’s performance and create a culture of accountability., • Process-oriented and detail-driven. You understand how order fulfillment works and can identify inefficiencies and solve problems on the fly., • Skilled at managing people under pressure. You motivate your team to meet high expectations while maintaining a positive and professional work environment., • Tech-savvy and systematic. You are comfortable using a Warehouse Management System (WMS) to track orders, manage inventory, and optimize workflow., • Resilient and adaptable. You thrive in high-pressure environments where priorities can change rapidly., • Committed to Ship Essential’s Core Values. You are dedicated to operational excellence, teamwork, and continuous improvement. Benefits • Health Care Plan, • Retirement Plan (401k), • Paid Time Off (Vacation, Sick & Public Holidays)

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Drive Onboarding and Implementation: Owning the relationship from Day 1 to ensure time to value is as efficient as possible * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. * Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * Holistic Customer Success Experience: You have experience from onboarding and implementation, to owning strategic relationship to navigating commercial aspects of the client * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job DescriptionOverviewAt Addition Wealth, we’re on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life’s financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We’re not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions—leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you’ll have the opportunity to solve complex challenges, push the boundaries of what’s possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider’s 54 Promising Fintech Companies to Watch, honored with UBS’ Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We’ve also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we’re building something extraordinary—and we’re just getting started. About the RoleAddition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You’ll be a key partner to our clients — supporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. If you thrive on relationship management, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we’d love to hear from you. You’ll succeed in this role if you’re client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business. We're looking for the following: • A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done., • You take the time to understand each client’s unique goals and long-term objectives, and adapt your approach to help them succeed — leading to stronger relationships and measurable outcomes., • You’re a hands-on partner in the day-to-day — solving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows., • A clear communicator with strong interpersonal instincts — unafraid to speak your mind and build trust across both internal and external stakeholders., • You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations., • You have 3+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations — with a strong track record of using data and strategic thinking to drive results.What you'll work on:, • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless, high-quality experience at every stage. You'll play a key role in setting up accounts for success, guiding adoption, and helping our enterprise partners deliver value to their end clients., • Act as a trusted day-to-day contact, helping clients navigate questions, share feedback, and get the most out of the product., • Use data and insights to spot trends, identify opportunities, and support account growth strategies., • Join client conversations to reinforce value, align on priorities, and help drive progress across key initiatives., • Contribute to the evolution of our internal tools and processes, helping lay the groundwork for scalable enterprise account management.What you'll get:, • Opportunity to partner directly with the Founding Team of an early stage company, • Strategic Exposure to Key Enterprise Accounts - Gain front-line experience with our most critical enterprise clients. In this role, you’ll work closely with senior stakeholders, supporting relationship growth, identifying expansion opportunities, and contributing to long-term client success., • Cross-functional collaboration - Partner with product, operations, CRM etc to influence roadmap decisions, surface client insights, and deliver a cohesive customer experience., • Flexibility - We are a fully remote and distributed company. This means you can work from wherever you want! However, the ability to work EST or CST hours is preferred., • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale, • Mission Driven - You’ll see the product of your work – directly improving the financial health of thousands of people in the US through access to high quality financial expertiseWe also offer great benefits & perks including:, • Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees, • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals., • Work from anywhere: We're remote first with a home base in NY. WFH or cowork with nearby teammates - it’s up to you., • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account., • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies., • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave., • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays., • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!

Job DescriptionAbout UsAt Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. The Customer Engagement Insights and Enablement Lead is a pivotal operational and strategic role designed to scale the effectiveness of our Customer Engagement (CE) teams. You will be the architect of the operational intelligence framework that powers our client retention and client portfolio loss control efforts. The role is responsible for analyzing customer portfolio loss control data to identify trends, assess risk exposure, and provide actionable insights to guide customer engagement team members to strengthen cyber risk management strategies with customers. In addition, this position supports CE by preparing the client-facing team with the necessary data, insights, and enablement materials to drive informed discussions during customer calls. By combining analytical expertise with proactive customer engagement support, the role ensures both internal teams and customers are equipped to make data-driven decisions that enhance risk mitigation and business outcomes. This is a non-client-facing role focused on building the data-driven foundation that enables our frontline CE teams to deliver world-class, proactive loss control by enabling our clients to use cyber risk quantification to make better cyber security investment decisions.Responsibilities: • Client Loss Control Intelligence:, • Customer Portfolio Loss Control Insights: Create and maintain loss control-focused customer portfolio data insights and ensure that CE, Product, Marketing, Underwriting, and Sales teams have easy access to up-to-date client intelligence to inform their strategies., • Customer Portfolio Loss Control Action Planning: Based on customer portfolio loss control analysis, create portfolio and individual account action plans for client-facing CE team members to work with customers in order to drive down cyber risk across the customer portfolio., • Customer Engagement Team Enablement, • Customer Briefs: Use LLMs to analyze client information (i.e. SEC 10-k), engagement call transcripts, and peer group knowledge to create onboarding and pre-call briefs that include key client commitments, product feedback, competitor mentions, and overall sentiment for the client-facing team., • Reference Guide Creation: Translate technical loss control subject matter into clear, compelling one-page customer-facing reference guides for use by client-facing teams., • Project Management: Track and support large, cross-functional CE projects, ensuring they stay on track to meet our strategic objectives., • Client Engagement Metrics: Identify, define, and recommend automations to collect the key metrics needed to track client engagement. Collaborate with business intelligence to develop dashboards to monitor the health of the overall client portfolio and individual accounts., • Bachelor’s or Master’s degree in Business Administration, Data Science, Information Systems, or a related field., • 7+ years of experience in a business analysis, consulting, or enablement role, preferably within a SaaS, technology, or professional services environment., • Skills and Competencies, • Communication & Collaboration: Excellent writing and communication skills, with the ability to distill complex ideas into concise, business-ready deliverables and build relationships and work effectively with diverse stakeholders across technical and non-technical teams., • Self-Starter: Must be proactive with minimal hands-on direction and an entrepreneurial mindset - constantly seeking out new methods to solve problems and improve the status quo., • Organized: Must be detail-oriented and able to manage multiple projects simultaneously., • Impact through Influence: This is not a people manager role. In order to be successful, this person will need to create value via a one to many relationship., • Data-Driven Strategist: Ability to think critically and analytically about data-driven insights and create actions for the CE team based on those insights., • Adaptability: Thrives in a fast-paced, dynamic environment where priorities may evolve quickly., • LLM Experience: Strong practical experience in designing and implementing LLM-based workflows for business purposes. This includes skills in prompt engineering with models like Gemini, workflow integration, and leveraging conversation intelligence platforms like Gong for analysis., • Technical Proficiency:, • Customer Engagement Platforms: Familiarity with Customer Success platforms (Gainsight) and CRM tools (Hubspot)., • Operations & Collaboration Stack: Proficiency in project management tools (Asana), internal communication platforms (Slack), and customer service software (Zendesk).

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 🤖 Disrupting a Stale Analytics Market Polar is revolutionizing the Shopify analytics space with modern data infrastructure built for agentic orchestration—positioning us at the forefront of AI-driven commerce automation. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce & Data Experts Our team brings experience from leading eCommerce SaaS platforms & Silicon Valley data unicorns, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (20 mins): A call to talk through your current/past experience and your motivations and tell you more about Polar Analytics., 2. Role Fit Interview (30 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (30 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Two non-negotiable values: We want to be a 10x startup - starts with everyone having 10x impact The superceding principle. Prioritize actions with the highest expected impact. If it does not move the needle, do not do it. Customer obsession - exists only to help users. We exist to create value for brands and users. Never ship or act in ways that harm them. Every initiative must clearly increase user value or remove friction to realizing value. Some operating principles The only way to win is to move fast * Try 100 things vs the competitor’s one attempt * Action precedes information Every person and every system improves each week. * Growth is compounding. * Hold a weekly retro and a weekly forward plan. Be ruthless on standards, never rude in delivery. * Disagree directly, commit fully once a decision is made. We are here to win, not to be right, or to do what we wish * Do what it takes to win. “Not my scope” is not an excuse. Do what makes us win, not what we feel like doing. * Set goals you believe in, then hit them. If at risk, reforecast early with a plan to close gaps. Behaviors we do not tolerate * Low or no impact. * Lack of desire to win. * Accepting passive failure. * Actions that harm users or sacrifice long‑term user value. * Politics and “winning the argument” over winning the market.

Job Description BCforward is currently seeking a highly motivated Receptionist for a job opportunity located in New York, NY 10179 Position Title: Receptionist Location: New York, NY 10179 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Contract duration : 3 month contract with possible extension Payrate : This position pays $28.67 per hour. Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per Job Responsibilities • Oversee meetings and events within the designated center, collaborating with internal partners in catering, audio-visual, and facilities to meet and exceed client expectations. Provide personalized, high-touch customer service by meeting and greeting each client daily., • Handle day-to-day challenges presented by clients, driving towards effective solutions while maintaining a positive client experience., • Maintain a professional, flexible, and "can-do" attitude, delivering exceptional service at all times., • Participate in daily operations meetings and weekly reviews to stay ahead and informed on events you and the team are planning., • Execute pre-conference calls/meetings and post-conference calls/meetings when applicable, ensuring all details are managed effectively., • Manage space issues and escalate unresolved issues to the lead planner or manager as needed., • Cover essential reception desk functions, including answering telephone calls and returning emails promptly and greeting/escorting clients to their meeting room., • Master the usage of the EMS (Event Management System) to detail reservations, review incoming requests, and generate accurate reports., • Serve as a strong communicator, managing correspondence between the planning team and reservation holders throughout the booking process, while providing an outstanding customer service experience., • Prioritize new meeting room reservations from online booking tools, ensuring timely and accurate processing. BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description The Opportunity We’re expanding and as our business grows and our product range broadens, we’ve found it necessary to make significant investments in our organization. Similarly, we’re investing in our people and are looking for someone who’s personally supportive of our customers and equally driven to deliver exceptional products for our market. We're looking to add a Production assistant to our team to help streamline our manufacturing processes. This role will be directly reporting to Production Manager, it demands high attention to detail and a proactive approach to overcoming challenges and facilitating smooth workflow during daily manufacturing activities. As a Production Assistant, you will support day-to-day operations, adhere to safety standards, and contribute to the success of our team and our products. Job Responsibilities • Processing "End of Day" transfers and assemblies within the ERP systems and other databases and tracking tools. This includes recording incoming assemblies and transfers from subcontractor as well as internal production assemblies and transfers to sales. This requires remaining in close communication with the assembly and packaging teams as well as troubleshooting with the Finished Goods Warehouse Team as needed to resolve issues/discrepancies., • Support assembly line Managers, ensuring materials are replenished as needed, and any needs are met., • Work collaboratively with Line Managers and other team members to meet production targets., • Compile production documents, reports and schedules, accurately and timely., • Perform office administrative duties as required by the Production Department, including but not limited to data entry for daily inputs and outputs, internal and external transfers., • First point of contact for Line Mangers material needs and other missing supplies., • Assisting the Production Team members in collecting and managing production line data. This includes data related to line headcount, operator timings, output and others., • General data entry and production assistance as needed. Required Experience & Qualifications • High school diploma or equivalent., • Experience in a manufacturing setting, ideally 1-2 years in garment manufacturing., • Strong organizational and communication skills., • Proficiency with Excel, previous experience with ERP systems (NetSuite) is a plus., • Ability to stand for extended periods., • A keen eye for detail and commitment to quality.

Job Description Job Description: Part-time Cashier LOCATION: 200 Baychester Ave in The Bronx, NY Position Summary for a Cashier The primary responsibilities of the Cashier position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, housekeeping, merchandising, signing, pricing, cash register operations (POS), loss prevention, and support the store management team. Cashiers are in charge of our customer-first philosophy and are essential in delivering the best customer shopping experience possible. Reports To: Store Manager, Assistant Manager Major Responsibilities for a Cashier 1. Ensure that each customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service., 2. Maintain an awareness of all product information, merchandise promotions, and advertisements., 3. Assist in floor moves, merchandising, display maintenance, and store housekeeping., 4. Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure procedures are done promptly., 5. Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention., 6. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers., 7. Perform other tasks as assigned from time to time by store management., 8. Communicate customer requests to management. Minimum Requirements 1. Knowledge of retail computer systems, MS Word and Excel a plus., 2. A commitment to service excellence and customer satisfaction., 3. Solid team player with excellent interpersonal skills., 4. Excellent communication skills, high attention to detail, and ability to multi-task., 5. Ability and willingness to work flexible hours including evenings, weekends, and holidays. Physical Demands 1. Must be able to lift, move and handle up to 60 pounds frequently to stock merchandise., 2. Ability to stand/walk for an extended period., 3. Ability to bend, reach, lift and climb

Job Description At David Zwirner, we look to be an industry leader in our field, with our artists at the center of what we do. Our global exhibition program expands beyond our locations in New York, London, Los Angeles, Hong Kong, and Paris, representing seventy artists and estates. Home to innovative, singular, and pioneering exhibitions across a variety of media and genres. Active in both the primary and secondary markets, David Zwirner has helped foster the careers of some of the most influential artists today. Who will work well with us: • The ideal candidate is someone who is passionate and interested in the arts/larger creative arena or is eager to learn. Bookstore Associate | $50k; full-time, 1 year contract, paid hourly, overtime eligible David Zwirner Books is seeking an experienced Bookstore Associate for our store located at 525 West 19th Street. Reporting to the Marketing and Sales Operations Manager, the Bookstore Associate should be highly personable, focused, and hardworking, with excellent attention to detail. The position is expected to deliver a knowledgeable, thoughtful, and inspiring customer service experience, which plays an integral role in achieving the store's sales goals. Additionally, the Bookstore Associate is expected to uphold the David Zwirner standards, policies, and procedures. Please note that this role requires significant physical labor including lifting and carrying heavy books and relocating them between store and receiving locations. The schedule is Tuesday–Saturday, 9:45 AM–6 PM, and requires additional hours for gallery openings and occasional events. What you'll do: • Operational Duties, • Merchandise store for sell-through and new product launches., • Perform daily procedures including opening and closing, light cleaning and organizing, and store maintenance and replenishment., • Maintain an accurate inventory, and advise on re-order placement., • Accurately process sales for internal and external clients, using Square and Shopify., • Assist in organizing, planning, and running events from book signings to special sales., • Assist with the shipping and receiving of bookstore inventory., • Draft and share information guides on related books for exhibitions on view., • Collaborate with the social media team to assist with the creation of images., • Assist with fulfillment of e-commerce orders through Shopify., • Client Experience, • Ensure a welcoming client focused environment, which includes offering best in class service, in person and through electronic communication., • Greet visitors with professionalism, while answering questions about our books, artists, the gallery, and more., • Assist with managing info@ email / customer service inbox., • Sales Performance, • Achieve and exceed Sales Goals., • Maintain a strong drive for results and a positive, team first attitude at all times., • Demonstrate expertise in product knowledge, brand values, promotions, and policies., • Create weekly sales reports for review., • Team Success, • Work with the Publishing Intern who will provide support for the Bookstore., • Effectively partner and communicate with gallery colleagues and teams when relevant., • Actively contribute to a positive and elevated work environment., • 2–3 years experience in a gallery or retail space, preferably within spaces associated with the arts or books., • Ability to work Saturdays and some evenings (store hours are 5 days/week, 10 AM–6 PM daily). Some nights may be extended to 8 PM pending special events., • Working knowledge of literature and the arts., • Strong commitment to artists and the artistic program of the gallery., • David Zwirner has pioneered initiatives dedicated to the gallery's long-standing commitment to kaleidoscopic storytelling, including: David Zwirner Online, David Zwirner Books, Dialogues, Utopia Editions, and Consignments., • Premier Access - to private on-site and off-site events, such as exhibition previews, book signings, talks, and walkthroughs with gallery artists and estate members, and external curators and scholars., • Staff-driven projects and fundraising initiatives. This includes David Zwirner's commitment to Galleries Commit. David Zwirner is an Equal Opportunity Employer. The Gallery is firmly committed to equal employment opportunities in all facets of its operations. The Gallery makes decisions concerning hiring and terms and conditions of employment without regard to any characteristic protected by applicable law. If you need assistance in applying to a role, you may reach out to . No calls or walk-ins will be considered for positions at David Zwirner.

Job DescriptionStore Manager Job Description As a Store Manager at A Shop of Things, you’ll be partnering with the Inventory & Staff Lead to execute daily business operations, merchandising initiatives, and develop the skills of the entire store team. The Store Manager is responsible for driving sales through customer and community engagement, inventory management- and above all, people management! The ability to lead by example, and establish measurable, attainable and actionable goals is absolutely key for this position. The ideal candidate for this role will be self-motivated, with a vast understanding of business analytics and KPIs, and can be accountable to all areas of the business while maintaining an open line of communication to HQ. Most importantly, the Store Manager should embody and represent our core company values of inclusion, integrity, honesty, and self expression. A Shop of Things seeks candidates that are receptive to constructive feedback, and who are eager to learn and grow. Responsibilities include: • Collaboratively communicating with HQ on merchandise sell-through, stock levels, sales trends, and customer feedback, • Analyze sales data and reports to identify opportunities, determine product reorders, & react quickly to the needs of the business, • Generate: inventory reports, sales goals, staff schedules, performance reviews, weekly, & monthly store reports, • Ensuring visual merchandising directives are implemented, and company visual standards are achieved and maintained, • Coordinating retail store operations such as: fixture overhaul, seasonal changeovers, merchandising strategy, and inventory management, • Utilizing and tracking KPIs to gain business insight and gauge progress, • Maintaining up to date knowledge of products, pricing, promotions, policies, and events, • Ensuring compliance with all company policies and procedures, with a strong focus on leading by example, • Evaluate and develop store associates through frequent and clear feedback, recognizing strengths and praising contributions, • Regularly perform store maintenance duties such as: cleaning, organizing, trash disposal, fixture assembly & removal, • Being the point of contact for all things related to the brick & mortar, • Customer service: Delivering sincere and prompt service while understanding customer needs and addressing concerns to ensure guest satisfaction and loyalty., • Strong work ethic: Ability to work well under pressure, take responsibility, and handle challenges and change with grace and professionalism., • Loss Prevention: Mitigation of loss through execution of LP protocol, auditing of inventory levels, and appropriately handling broken or damaged merchandise., • Organizational Skills: Ability to develop and maintain processes and systems to increase efficiency and streamline operations., • Positive attitude: A proactive and optimistic approach to work, promoting a supportive and collaborative atmosphere., • Time Management: Able to prioritize tasks to meet goals efficiently., • Problem Solving: Capacity to use critical thinking to identify and resolve problems independently., • Employee Development: Provide ongoing support and coaching to employees to encourage growth, further develop skills, and to create a positive work environment., • Excellent Communication: Able to communicate, receive and give direction, ideas, and feedback clearly via verbal and written communication., • Teamwork: Ability to contribute and work well with a team to accomplish goals, and foster a culture of collaboration., • Computer Skills: Proficiency in basic computer operations, including point of sale and G Suite., • Cash Management: Manage daily cash balances, forecast future change needs, and complete and audit weekly deposits., • Inventory Management: Control inventory by resolving discrepancies, locating opportunity areas, assigning audits, & rotating seasonal products., • Decision-making: Ability to make informed decisions to resolve conflict, increase productivity, and profitability., • Leadership: Supports team results by guiding and inspiring staff, communicating expectations; monitoring and appraising performance., • Merchandising: Create visual product displays to aid shoppers and increase sales., • Strong Interpersonal Skills: Ability to build positive working relationships with employees, vendors, guests, and community., • Adaptable: Able to multitask & thrive in a fast paced environment., • Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. What you'll get to do: Create an unforgettable customer experience • Works with the sales team to ensure each customer receives the best experience possible., • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority., • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit., • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events., • Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in., • Motivates the sales team and achieves sales goals in a team-based commission environment., • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer., • Leads the team in the completion of projects while keeping the focus on customer experience., • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully., • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning., • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily., • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.Qualifications Who you are: • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day., • Must be a leader in punctuality and attendance, adhering to scheduled shifts., • Ability to develop relationships with customers and colleagues., • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to quickly learn new procedures and processes., • Strong organizational skills and follow through skills., • Excellent communication and interpersonal skills., • High level of ownership, accountability and initiative., • Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off Base Pay Range: $23-$25/hr * Team Commission: $3-$5/hr * Total Target Pay Range: $26-$30/hr Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. What you'll get to do: Create an unforgettable customer experience • Works with the sales team to ensure each customer receives the best experience possible., • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority., • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit., • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events., • Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in., • Motivates the sales team and achieves sales goals in a team-based commission environment., • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer., • Leads the team in the completion of projects while keeping the focus on customer experience., • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully., • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning., • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily., • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.Qualifications Who you are: • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day., • Must be a leader in punctuality and attendance, adhering to scheduled shifts., • Ability to develop relationships with customers and colleagues., • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to quickly learn new procedures and processes., • Strong organizational skills and follow through skills., • Excellent communication and interpersonal skills., • High level of ownership, accountability and initiative., • Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off, • Base Pay Range: $23 - 25/hr, • Team Commission: $3-5/hr All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Sales Supervisor (Part-Time or Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor’s key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. In partnership with the Store Manager and Assistant Store Manager the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained. Key Responsibilities: • Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals., • Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs., • Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach., • Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity., • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures., • Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development., • Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers., • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. Required Skills: • Strong leadership ability., • Strong time management skills., • Able to meet performance expectations., • Effective verbal and written communication skills., • Strong organizational skills; ability to multitask and prioritize., • Strong problem solving and decision making skills., • Ability to accurately and efficiently operate cash register while following cash handling procedures., • High level of initiative/self-starter. Education/Experience: • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience. Special Physical and/or Mental Requirements: • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Requirements:

Job DescriptionDescription: Store Manager (Full-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after over 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. Position Summary: As the leader of the store team, the Store Manager’s role is to inspire, mentor, and develop a store team that will exhibit consistent and successful selling behaviors in order to achieve store sales goals while exhibiting the highest level of customer engagement. The Store Manager is responsible for recruiting, hiring, and coaching top talent while consistently maintaining optimal staffing levels in the store. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed. The Store Manager ensures that all company policies & procedures, corporate directives and initiatives are enforced and properly implemented within given deadlines and ensures store standards are maintained. As a Store Manager, 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. What Will You Be Doing? • Experience in recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth, • Successfully promotes a store culture of consistent coaching and delivering feedback to develop and maintain a high performing team, while also achieving individual sales goals, • Responsible for delivering exceptional customer experiences and driving sales by styling and fitting each customer based on their needs. Responsible for setting the example for customer engagement that exceeds industry standards., • Responsible for building business and client relationships through in store events & repetitive Client outreach., • Oversees the annual performance review process, evaluates team, and ensures all team members receive ongoing feedback regarding their performance., • Partners with District Manager and People Operations Specialist to assist facilitating, disciplining and terminating employees when necessary while maintaining the Open Door Policy., • Communicates with the District Manager regarding all employee relations, employee skill developments, and store operational needs., • Manages store scheduling within established guidelines to ensure proper coverage based on business needs., • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines., • Represents the brand and ensures team members are embodying brand in all interactions with customers and peers., • 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience., • Strong leadership ability., • Excellent time management and organizational skills with ability to multitask and prioritize, • Career-driven, strong work ethic and high performance standards, • High level of initiative/self-starter., • Effective verbal and written communication skills., • Strong problem solving and decision making skills., • Repetitive hand motion while operating cash register or computer., • Regularly interacts with the public in an often crowded and noisy interactive store environment., • Standing required for entire work shift., • Operate office equipment (i.e., computers, phone, fax, scanner and copier.), • Must work weekend and night shifts., • Climb ladders as needed., • Bend, lift, open, and move product up to 50 pounds as needed. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Find a store in your area and join our Team! Requirements:

Job Description Assistant Store Manager Locations: Brooklyn Job Type: Full-Time Industry: Fashion + Optical Retail SEE Eyewear is addicted to uncovering hidden gems — and not just within our product assortment. We believe that finding the perfect frames starts with finding the perfect people. We are committed to building and developing a diverse, high-performing team that delivers an elevated shopping experience, inspires creativity, and drives results. Our Assistant Store Managers are the right hand to our Store Managers — leaders who set the tone for exceptional client service, operational excellence, and a workplace culture that is as fun as it is fashion-forward. Who You Are You’re a natural motivator with a strong sense of style and a passion for eyewear. You’re equally comfortable leading on the sales floor and managing the details behind the scenes. You thrive in a boutique environment where collaboration, creativity, and accountability drive success. You have optical sales experience — and if you’re a Licensed Optician, that’s a big plus. What You’ll Do * Partner with the Store Manager to recruit, train, and develop a high-performing team of Optical Stylists and sales associates * Lead by example in delivering SEE’s signature styling and personalized customer experience * Conduct daily team huddles to share goals, priorities, and updates * Step into the Store Manager role when needed to ensure seamless operations * Drive sales and client loyalty through exceptional service and styling * Execute sales strategies, in-store promotions, and local marketing initiatives * Maintain SEE’s high visual merchandising and store presentation standards * Oversee operational tasks including but not limited to inventory control, cash handling, and opening/closing procedures * Coordinate with the in-store optometrist for patient scheduling and smooth retail/optical integration * Support insurance verification, recordkeeping, and compliance with company policies * Work between Glendale and Beverly Center locations as needed * Monitor for loss prevention issues and enforce safety standards * Weekend availability required What You Bring * 2+ years of retail leadership experience preferred * Optical sales experience preferred * Licensed California Optician is a plus * Proven ability to drive sales and support team growth * Excellent communication and interpersonal skills * Experience with POS systems, inventory tools, and Microsoft Office * Flexible schedule including evenings, weekends, and holidays * Ability to work in both Glendale and Beverly Center locations * Ability to stand for extended periods and lift up to 30 lbs SEE Competencies * Professional and composed under pressure * Collaborative and team-oriented * Entrepreneurial mindset with creative problem-solving * Open to feedback and eager to learn * Accountable for results and responsibilities * Passionate about fashion and eyewear trends Benefits * Medical, Dental, and Life Insurance * Disability Coverage * 401(k) with Company Match * Paid Time Off * SEE Perk Pack: Complimentary eyewear and eye exams * HSA & FSA Programs Join SEE and be part of a brand that doesn’t just follow trends — we set them. Apply now to help people SEE and be seen.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Health insurance Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our SoHo location. As our Assistant Manager, you will work directly under the supervision of our Store Manager, helping to ensure the store operates smoothly and efficiently. You will assist in the implementation of operational processes that attract and retain customers while driving sales. Additionally, you will work closely with our CEO and co-owner to help drive financial sales goals. Successful Assistant Managers provide key support and lead by example in order to uphold the highest standards in customer service. They know that it requires their full attention and passion to help our guests feel great when they enter and leave our store. If youre knowledgeable about sales and store operations and have a passion for fashion, we want to hear from you! Responsibilities • Assist with the day-to-day responsibilities of a high-volume retail environment, with the key focus of driving sales., • Assist with the training and development of new Sales Associates., • Help drive the development of process improvements, link warehoused inventory into the store, track inventory performance, assist with restocking and organizing items, as well as overall inventory management., • Handle the processing of exceptions including returns, damages, and other customer service issues., • Ensure inventory is properly stocked and displayed to maximize sales., • Deliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, accurately execute end-of-day settlements., • Maintain expert-level product knowledge by familiarizing yourself with store inventory., • Communicate customer questions, concerns, and/or feedback to the team in an appropriate time frame., • Demonstrate a professional and warm attitude that encourages a strong sense of teamwork at all times, especially during fast paced peak hours/seasons. Qualifications • Minimum 2 years in an Assistant Manager role at a high-volume fashion retail company., • Solid understanding of sales techniques and best practices in customer service., • Excellent team building and leadership skills and proven experience coaching employees in tactics to attract and retain clientele., • Proven ability to lead a small to medium sized Sales team in order to meet and exceed sales goals., • Familiarity with inventory control systems and procedures., • An upbeat, outgoing, and engaging personality - able to initiate contact with the customers and identify their shopping needs., • A can-do attitude with a proactive mindset; desire to wear many hats and jump in to help wherever needed - motivated to go above and beyond the call of duty., • High level of maturity, integrity and attention to detail., • Able to establish and maintain a good rapport with coworkers and customers., • Bachelors degree in management, business administration, or relevant field, preferred., • This role requires open availability to work 5 days (40 hours) a week, including regular weekend shifts and some holidays., • Must be able to stand up to 8 hours and carry up to 50lbs with or without reasonable accommodation. This position involves moving large bags of inventory. Benefits/Perks • Competitive salary and generous annual bonus program, DOE., • Employee sponsored healthcare coverage., • Fun and energetic environment with a growing retailer., • Direct exposure and regular interaction with owners., • Employee discount. Job Types: Full-time The base hourly rate range for this position is $30-$35. Keep in mind that the actual offer will depend on things like your experience, and performance so in some cases, it might be a little higher than the range listed here. Also, salary is just one piece of the overall package! We offer a full range of rewards, including performance bonuses, long-term incentives, a generous PTO policy, and plenty of other great benefits.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring Global Security Operations Center Shift Lead to oversee a Corporate Building located in Midtown East, Manhattan. • Position is: Full Time, • Work Shifts Available: Morning and Afternoon, • Workdays Available: Monday - Friday, • Pay Range: $29.15 - $30.15 / hour RESPONSIBILITIES: • Oversee day to day operations within the GSOC, ensuring all procedures and protocols are followed, • Manage and coordinate the activities of the GSOC team during the shift, including monitoring security systems, handling incidents, and responding to emergencies, • Update the GSOC Operator schedule; ensure coverage for all openings and callout; notify the Account Manager if there are any open posts that cannot be covered, • Ensure all GSOC activities comply with local, national, and international laws and client regulations, • Conduct regular audits and assessments to identify area of improvement, • Ensure all training requirements are met for all operators; complete training checklists for new hires and when retraining operators, • Assist in the development, implementation, and enforcement of Standard Operating Procedures (SOPs) for the GSOC to ensure consistent and effective operations; review and notify managers when changes need to be made to reflect new threats and organizational requirements, • Oversee the daily monitoring of security systems and intelligence sources feeds; ensure all monitoring and analysis activities are conducted in compliance with client policies and regulations, • Complete metrics for all Operators to ensure they are meeting standards set by the client, • Troubleshoot issues with the security applications and work with the system team to resolve issues, • Act as the primary point of contact for incident response, ensuring timely and effective resolution of security incidents, • Coordinate with internal and external stakeholders including emergency services as necessary, • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Minimum of two (2) years of technical writing experience, • Minimum of two (2) years of verifiable security experience, • Minimum of two (2) years of verifiable Global Security Operation Center experience, • Minimum of two (2) years of experience using CCURE and other surveillance tools (e.g., Genetic), • Must possess one or more of the following:, • Service in the active-duty military, military reserves, or National Guard, • Service in auxiliary police or police cadets, • Bachelor's Degree or higher in Emergency Management, Communications, Information Technology, Political Sciences, Criminal Justice, or related field of study, • Technical writing skills, • Teamwork, coaching, mentoring skills, • Proficient Microsoft Office skills (i.e., Excel, Word), • Solid computer knowledge and skills, experience working with complex platforms, • Ability to operate radio or telephone equipment and/or console monitors, • Ability to communicate at an executive level, both written and orally, through superior communication skills, • Ability to make decisions, multi-task, and operate within high demand situations, often under time constraints, • Possess working knowledge of current global events and global geography/cultures, • Ability to analyze and think critically, sometimes under ambiguous circumstances, • Military and/or law enforcement experience, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1471237

Job Description SMCP - Sandro, Maje, Claudie Pierlot FT Assistant Store Manager at SMCP SANDRO Location: SANDRO - Meatpacking District At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As an Assistant Store Manager, you'll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You'll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team's skills in wardrobing and clienteling, you'll play a vital role in fostering a culture of passion, service, and success. In this role, you'll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you're coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience. What You'll Do: Client Experience & Service • Exemplify exceptional client service by acting as the boutique's primary "host.", • Ensure each client receives a personalized and memorable shopping experience., • Drive individual sales performance, contributing at least 20% to the store's monthly sales plan., • Mentor and motivate the team to achieve and exceed key performance indicators (KPIs)., • Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions., • Foster a culture of trust, collaboration, and continuous improvement within the team., • Support visual merchandising initiatives, ensuring compliance with brand guidelines., • 2+ years of prior supervisory experience in a client-focused retail environment., • Passionate about fashion, styling, and delivering exceptional service., • Strong communicator with a natural ability to coach and develop talent., • Problem-solver with a track record of setting and achieving goals., • Team-oriented leader who fosters a positive and motivating workplace., • Resourceful in building client relationships and attracting new talent., • Flexible availability, including evenings, weekends, and holidays, is required. At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That's why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you'll discover a career that's as fulfilling as it is inspiring. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! NYC COMPENSATION RANGE$26—$32 USD

Job Description Sales Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Sales Manager Overview: AKIRA Sales Managers are fanatical sales people, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! Through leading by example and thinking & acting like an owner, our managers stop at nothing to achieve their personal & store goals. Responsibilities: • Recruiting, interviewing, & hiring new employees & managers, • Training, developing, & retaining top-notch employees & managers, • Developing & maintaining a high store morale, • Reinforcing & improving our selling culture through our 5 steps of selling, • Delivering in the moment & written feedback, • Acting as a supreme motivator for employees & managers, • Ensuring store operations and visual presentation are up to AKIRA's standards, • Upholding and enforcing all of AKIRA's policies, • Achieving & surpassing individual sales goals, • Achieving & surpassing the store's daily, weekly, & monthly sales goals, • Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles Requirements: • Passion for fashion, • Fanatical work ethic, • Strong Leadership skills, • Excellent communication & organizational skills, • High motivation and an appropriate sense of urgency, • Minimum of 1 year experience in retail management, • Ability to supervise, motivate, & direct employees effectively, • Ability to adapt well to new direction and embrace change, • In-depth knowledge of visual merchandising & customer service, • In-depth knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation, • Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success, • Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time At AKIRA, we are committed to fair and transparent compensation practices. The starting pay for this position is $60,000 - $72,000 annually, and may be adjusted based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

Job Description Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: • Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s., • Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan., • A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships., • Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout., • Utilizes tools and resources to enhance the customer experience., • Thrives in change and uncertainty and generates ideas to evolve and grow the business., • Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills., • Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand., • Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives., • Accountable for self and consistently holds others accountable., • Operationally strong and resourceful., • Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager., • 2-4 years retail sales experience with management experience (preferred)., • Experienced leadership with demonstrated experience in meeting/exceeding sales and profits., • Training skills to elevate the team’s product knowledge and selling skills., • Experience implementing merchandising strategies and changing visual sets., • Acts with authenticity, sincerity, and transparency., • Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season., • Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed., • The Product—so good, and you’re able to use your employee discount on all of it!, • The People—ask anyone who works here…we have incredible people on our team!, • The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!, • The Benefits—a generous employee discount that you can use on all in-store, • merchandise!, • Competitive Paid Time Off plan*, • Extensive 401(k) plan with company matching*, • Medical, dental, vision and life insurance*, • Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources, • Tuition reimbursement* Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Key Holder Department: Retail Reports To (Title): Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: Yes No • For a limited time, you will receive a $500 sign-on bonus after successfully completing your introductory 90-day period. PLUS earn weekly bonuses for meeting your store goals* General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The Key Holder is responsible for supporting the Store Manager in the daily operation of the store and overall customer experience. He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate sales performance. This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Essential Functions: Describe the duties that define the core responsibilities of the job. • Partner with sales specialists and store associates to improve overall customer and donor experience, achieving sales goals and KPIs., • Lead a high performing customer first orientated team. Coach and provide feedback to the team as necessary to ensure all customers and donors serviced in the store are given the full CARE experience in line with brand strategies., • Manage customer flow to ensure the best possible experience and that every customer is engaged., • Lead by example by setting the standard to deliver excellent service to customers., • Drive partnership on the selling floor between sales specialists and store associates., • Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development., • Resolve all customer complaints and issues quickly, efficiently and with respect resulting in an overall positive experience. Partner with the Store Manager where necessary., • In absence of the Store manager, responsible for executing all operations., • Possess a strong understanding of the business and effectively communicate needs and ideas to elevate the business., • Assist Store Manager in driving Goodwill brand loyalty through coaching sales team to share knowledge of Goodwill Rewards program and Mission, consistently educating customers of the benefits of participation., • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations., • Communicate product needs to the stock team ensuring that flow of product to the floor is quick and efficient., • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times., • Ensure presentation of all windows, displays, fixtures and all visual areas are reflective of current visual direction., • Enforce and support Store Manager in holding team accountable to Company policies and procedures., • Additional duties as required. Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. Overall responsibility of the store and day to day operations as mentioned above. In addition, the Key Holder will support the store leadership team with employee relations issues as designated. • Report all employee relation issues in a timely and effective manner, partnering with the Store Manager and HR when necessary., • Assist the Store Manager to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified candidates., • Continually provide feedback to the Store Manager on employee level of proficiency in their role and support with training and development., • Assist in ensuring the integrity of staff’s time and attendance., • Ensure Dress Codes and Uniforms are always professional, reflective of Brand image and always adhered to., • Enforce of all company policies and procedures, standards of operations and support leadership team. Benchmarks: Describe the minimum benchmarks. The following benchmarks must be meet as follows: Customer Service: • Verbally great customer and offer assistance within 30 seconds., • Inform all customers of weekly sale color and newly produced color, make announcement every 15 minutes., • Offer customer a shopping cart or basket while in the store., • Keep sales floor and fitting rooms clean and free of clutter, hangers and clothes off the floor., • Answer the phone in a professional manner. If stationed on the register: • Greet all customers with a warm greeting, a smile, eye contact, positive attitude ask each customer if they are a Goodwill Rewards Member, if not, discuss benefits and offer to enroll the customer ask each customer to Round Up their purchase and discuss our Mission., • Thank each customer for their purchase, hand them the receipt, invite them back to the store, • Keep register area clean and free of clutter. • Round Up goal = 43% If requested to work production, the benchmarks are as follows: Empty Z rack = 15 min (85 pieces) Empty grey cart of wares = 15 min (35 pieces) Empty grey cart of shoes = 15 min (35 pieces) Sort: 1 blue bin = 1 hour Hang: 2 racks = 1 hr (170 pieces) Tagging: 15 min per z rack (4 z racks an hour, 340 pieces) Wares: 1 hour = 2 grey cart of wares (70 pieces/hr) Shoes: 1 hour = 2 grey cart of shoes (70 pieces/hr) Textiles: 2 hours = 1 complete rack of textiles Benchmarks are subject to change to meet business needs with management approval. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required: • Minimum 1+ year experience in retail store supervisory required., • High School Diploma, equivalent, or combination of education and relevant experience required. Skills Required: Describe the minimum skills required or preferred • Proven ability to drive and exceed individual and store results., • Proven ability to build lasting relationships with customers and colleagues., • Ability to adapt to and engage with different customers., • Strong interpersonal and communication skills (verbal and written) with customers, sales leadership team and colleagues., • Demonstrated collaborative skills and ability to work well within a team., • Ability to receive feedback and take action when appropriate., • Accuracy and attention to detail required., • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays., • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Special Working Conditions: Describe unusual working conditions or environmental factors. • See Attached Physical Demand Analysis

Job Description The High Line is seeking a dynamic and experienced Store Manager to lead the day-to-day operations of its newly launched flagship retail store, located directly on the High Line. This will be the institution’s first-ever year-round retail presence, a high-visibility, high-traffic destination that blends commerce, culture, and community. This is a unique opportunity to shape a new kind of cultural retail experience in New York City. The Store Manager will manage all aspects of the store's profitability and operational efficiency, including, but not limited to: recruiting and managing a passionate sales team, delivering exceptional visitor service, and ensuring the store is a vibrant, mission-aligned extension of the High Line experience. This is a critical position reporting to the newly appointed Senior Director of Retail and Merchandising. Responsibilities Business Analysis & Reporting • Analyze sales data and KPIs to identify business opportunities and recommend action plans to drive results, • Develop and implement strategies to drive traffic, maximize sales, and achieve store performance targets, • Provide weekly business updates and feedback to the Sr. Director of Retail and Merchandising and other stakeholders as necessary, • Track performance metrics and adjust tactics based on customer behavior and product feedback Store Operations • Oversee all daily retail operations, including opening/closing procedures, cash handling, stock replenishment, and floor readiness, • Manage scheduling, payroll, and controllable expenses to maximize profitability, • Build and implement standard operating procedures (SOPs) to ensure operational excellence including inventory management, stockroom organization, replenishment, RTVs, and loss prevention policies, • Ensure the store is impeccably maintained and organized, following visual merchandising (VM) standards that are reflective of brand guidelines and seasonal rotations Sales Performance • Drive store sales by motivating the team, analyzing performance data, and executing seasonal sales strategies, • Monitor daily, weekly, and monthly sales trends to identify opportunities for growth, • Execute promotional strategies and seasonal campaigns in collaboration with the retail leadership team Inventory & Merchandising • Manage inventory levels in collaboration with the central retail team; oversee store-level stocktakes and replenishment processes, • Support SKU rationalization and seasonal sell-through strategies with visual merchandising and promotional execution, • Maintain accurate back-of-house inventory and ensure efficient receiving and restocking Team Leadership & Management • Recruit, hire, and onboard a new team of part-time and full-time sales associates in advance of the store’s launch, • Provide day-to-day leadership, coaching, and scheduling to build a high-performance, mission-driven retail team, • Foster a positive team culture rooted in hospitality, inclusivity, and enthusiasm for the High Line’s mission, • Conduct regular team check-ins, performance reviews, and training on POS systems, customer service, and product knowledge Customer Experience & Service • Deliver and maintain an extraordinary customer experience, • Build and execute CRM initiatives and capture customer data to build loyal client relationships with the goal of return visits, • Create a warm, inclusive, and informative retail environment that reflects the diverse audience of the High Line, • Ensure staff are knowledgeable about products, partnerships, and the High Line’s broader cultural programming, • Resolve customer concerns with professionalism and care, escalating where appropriate Cross-Functional Collaboration • Work closely with the High Line’s marketing, finance, and visitor experience teams to align digital retail with brand voice, mission, and fiscal targets, • Contribute insights to retail strategy meetings, especially regarding customer behaviour, product feedback, and team performance Qualifications • 5+ years of experience in store management or senior retail operations, preferably in a cultural, museum, or lifestyle brand setting, • Demonstrated ability to lead and inspire high-performing teams in fast-paced environments, • Strong understanding of visual merchandising, inventory management, and POS systems, • Outstanding communication, problem-solving, and conflict resolution skills, • A warm, engaging presence and commitment to inclusive, guest-centred service, • Passion for arts, design, sustainability, and cultural storytelling Physical Requirements • Comfortable working in a mixed indoor/outdoor environment; the role includes both office work and time managing the operations of the covered outdoor retail kiosk during park operating hours, • Capacity to lift and move products up to 40 lbs regularly, • Ability to stand for extended periods and move throughout the store and outdoor storage areas This is a Full-Time, exempt position. The annual salary for this position is $67,000. This is an onsite role, reporting to the office, located in Manhattan's Meatpacking District in New York City, 5 days a week. Benefits • Medical, dental, and vision insurance, • Paid primary and secondary caregiver leave, • 20 Vacation days, 7 sick days, and 10 paid holidays with floating holidays & Winter Fridays, Discounts Citi Bike Membership, • Discounts with vendors at the High Line & around the Meatpacking neighborhood, • Free entrance to the Whitney Museum, • Supplemental short-term disability insurance and paid life insurance, • Commuter benefits, • Flexible Spending Accounts, • Contribution in a 403(b) retirement plan, • Employee Assistance Program, • Growth & Development About Friends of the High Line: The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. We’re devoted to reimagining public spaces to create connected, healthy neighborhoods and cities through our work with communities on and off the High Line. Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors while enjoying a unique perspective of New York City. Nearly 100% of our annual budget comes through donations. The High Line is owned by the City of New York, and we operate under a license agreement with NYC Parks. EEO Statement: The High Line is guided by a series of values through which we make decisions, including hiring. These values include proactively creating access points for all people, regardless of age, sex, color, creed, race, income, country of origin, religion, sexual orientation, or gender identity. As part of our commitment to living up to these values and advancing equity within our organization and through our work, we are committed to an equitable hiring process. Hence, we strongly encourage applications from people with a broad range of lived experiences. This description shall not be construed as a contract of any sort for a specific period of employment. If you have a disability and need help with the application process: • This email is ONLY for requesting disability accommodations, • Resumes sent to this email won't receive special treatment in the selection process, • The only special consideration will be providing the specific accommodation you need to complete the application fairly

Job Description Join the Bold Side of Retail! Assistant Store Manager - Queens Center (on-site) Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. The opportunity Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. Your Daily Adventures • Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations, • Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members, • Positively communicates and demonstrates the Brand values, attitude and culture., • Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs., • Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan., • Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards., • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options)., • Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities., • Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth., • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests., • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests., • Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards., • Establish supportive and productive relationships with all team members, focusing on personal and professional development., • You must be able to work a flexible schedule, including nights, weekends, and holidays., • You may be required to open and close the store as needed. Your Toolkit • 3+ years of experience in a similar retail management role. Hiring Range • $55,000/yearly, • Full benefits package Why Choose the Psycho Bunny Life? • Sweet discount on the coolest fits, • Room to grow in a rapidly expanding brand, • Surrounded by smart and passionate people, • Group Insurance coverage, including health, dental, vision, • 401K, which includes a generous match, • An Employee/Family Assistance Program, • Two (2) weeks of vacation, • Five (5) wellness days Ready to Set a Bold Standard? Apply now to join and show us what makes you uniquely bold! Diversity & Inclusion Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions. Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. We thank all applicants; however, only those selected for an interview will be contacted.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Eataly’s bustling marketplaces feature a rich variety of unique, high-quality Italian and local products. The Market Manager oversees the Grocery and Housewares departments. Reports to the Store Operations Manager; manages the Grocery, Housewares, and Cashier team members. • Organizes and directs the store’s Grocery and Housewares departments to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards, • Manages the Grocery and Housewares teams: hires, schedules, trains, motivates, submits payroll, evaluates, • Creates the monthly promotion grid and designs the layout and promotional spots in the store with saleable merchandise according to Eataly’s policies, • Maintains an orderly store aesthetic: ensures that only saleable merchandise is placed on the grocery shelves and promptly handles deleted, expired or otherwise non-saleable merchandise, • Monitors stock levels and orders or requisitions supplies and merchandise as needed, • Processes delivery orders, unloads stock trucks from distribution centers, and generates monthly reports, • Communicates and coordinates with the Marketing and Facilities departments on updates or issues with the overall layout of product and fixtures in the store, • Analyzes financial data and develops strategies to increase efficiencies and drive sales, • Performs other duties as required or assignedQualifications, • Bachelor’s Degree, • 3+ years of retail management experience in a high-volume, fast-paced environment, • Excellent verbal and written communications skills, • Solid analytical skills, • Experience purchasing and managing inventory, • Knowledge of Italian products and brands, • Availability to work a flexible schedule sometimes including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionDescription: Under the direction of the General Manager the Assistant Manager is responsible for establishing and maintaining customer service. The position is responsible for the various tasks involved in the successful operation of the store. The Assistant Manager is expected to be instrumental in the sales efforts within the store, and insure that each client receives the highest levels of personalized service. Service will include, but not be limited to, excellent knowledge and demonstration of products and accessories; personal product consultation, and development and maintenance of their customer client database. Embrace Company goals by taking ownership in and responsibility for commitments and standards and achieving monthly sales goals and performance metrics, perform routine operational tasks as assigned by the General Manager, and maintain the desired overall appearance of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Assist GM in a supervisory role with staff to plan and schedule work and apply policies as directed., • Assist GM in semi-monthly payroll to insure accuracy and timely submission., • Be prepared to take on the day to day operations of the store in the event of GM’s absence., • Provide assistance in maximizing sales; utilizing customer lists, plan and organize special events and promotions in a manner that generates incremental and repeat business., • Ensure compliance with all city, state, FDA and federal compliance matters., • Assist GM in maintaining accurate inventory control and replenishment working closely with HQ procurement team, including cycle counts, stock requests, receiving processes., • Ensure store maintains proper coverage and shifts are adjusted accordingly., • Assist and assign general/shared responsibilities among staff such as: store cleanliness, ensure maintenance of systems such as HVAC, smoke evacuation, AV, etc, • Assist GM in training and motivation of the staff to ensure a superior customer experience, in depth product knowledge of the staff, and superior selling skills, leveraging Davidoff training programs, • Provide assistance in maintaining a harmonious team culture focusing on the customer and the success of the business, minimizing and addressing conflicts., • Assist in promoting the efficient use of resources; time, staff, activities, merchandising, product offerings, appearance, etc. to maximize revenue opportunities., • Working closely with marketing team, lead planning and execution of promoting in store and outside events that effectively promotes the Davidoff of Geneva since 1911 brand and to increase awareness of the Company’s portfolio., • Assist with marketing techniques, signage, visual merchandising and POS switch outs in line with company guidelines, • Sales goals: Ability to meet personal and store sales goals while embracing the DoG since 1911 Omni-channel strategy, • Ability to establish and maintain effective relationships with customers, • Ability to learn and effectively convey product knowledge as a tobacconist to sell cigars, pipes, smoking accessories and other merchandise in the assortment, • Proficiency in maintaining and developing a strong client book, • Engage with community; Hotels, Restaurants, Golf Clubs and other business to business opportunities, • Increasing the customer database through rigorous approach to data capture, • In and out of the store networking. Driving outside groups and customers into the stores. Requirements: • Associate's degree (A. A.) or equivalent from two-year college or technical school; or one – two years of luxury/tobacco retail sales experience; or equivalent combination of education and experience., • Excellent computer skills, proficient in Microsoft Word, Excel, and PowerPoint – skillfully able to use technology to his/her and Company advantage, • Genuine interest and experience in high-end luxury retail., • Demonstrated ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner, • Dress in a professional manner, • Ability to work varied hours/days, including nights, weekends and holidays, • Excellent communication (both verbal and written), • Ability to build and maintain client relationships., • Consistently seek product knowledge to act as an expert for the customer., • Detail oriented with a pleasing personality; demonstrate an energetic and positive attitude., • Foreign language skills strongly preferred, • Have good knowledge and proficient in the use of computers and computer software such as; POS register system., • Good mathematical skills