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Job Description Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE Monday – Friday, 8:30AM – 4:30PM SUMMARY Family Service League is seeking a full-time Case Manager for the Health Homes program in Bay Shore. The Case Manager will meet the intensive needs of the population while meeting visit requirements as stipulated by the DOH for the Health Homes program. Clients include individuals with behavioral health, medical, and/or substance abuse diagnoses. We offer a generous benefits package including the following: • May include use of an agency vehicle, • Potential for 2 days of remote work per week, • Health and Dental Insurance, • Vision Insurance, • Flexible Spending Account (FSA), • Retirement Savings Plan with a 5% employer contribution, • Life and AD&D Insurance, • Generous PTO (paid time off), • Up to 11 paid Holidays, • Paid Sick Leave, • Student Tuition Remission Program, • Employee Assistance Program (EAP), • Company paid Short-Term and Long-Term Disability, • Employee Discounts and more! RESPONSIBILITIES • Conduct home visits, community outreach, and engagement using a culturally sensitive, trauma-informed approach to build trust with adults living with chronic medical, mental health, and/or substance use conditions., • Complete comprehensive, consumer-driven assessments to identify strengths, challenges, and service needs; develop and regularly update individualized care plans reflecting client goals, preferences, and wellness objectives., • Coordinate and monitor behavioral health, physical health, and social service supports in alignment with each client’s needs and service plan., • Build and maintain linkages with both natural supports (family, friends, community) and formal resources, including hospitals, outpatient clinics, rehabilitation programs, self-help groups, housing agencies, and social service providers., • Manage a caseload of approximately 40–50 clients, providing consistent contact through home visits, phone calls, and field-based engagement in accordance with client acuity and program standards., • Advocate for and coordinate care across multiple systems: medical, behavioral health, and social service, to ensure access to comprehensive, continuous, and integrated care., • Monitor client progress toward goals, supporting self-management and helping to reduce preventable hospitalizations and emergency room utilization., • Collaborate closely with multidisciplinary providers and participate in joint case reviews, ensuring coordinated, goal-directed care., • Maintain detailed, accurate, and timely documentation in the electronic health record (EHR), ensuring all required clinical and eligibility documents meet standards set by the Department of Health, Office of Mental Health, Health Home program, Suffolk County Division of Mental Hygiene, and Family Service League., • Participate actively in supervision, team meetings, and case conferences, including ACM staff meetings and agency-wide meetings, to share resources, address client needs, and contribute to program improvement., • Maintain a positive, professional rapport with the Suffolk County Adult SPOA and other referral sources to facilitate client enrollment and smooth transitions of care., • Respond promptly to crises or urgent client needs, implementing safety plans and coordinating follow-up support., • Serve as a role model of professionalism and FSL’s mission, promoting empathy, empowerment, and recovery-focused practice., • Complete all required reports and documentation accurately and within established timelines to support billing, compliance, and program outcomes., • Follow all agency and program policies and mandates, including confidentiality, safety, and quality assurance standards., • Perform other related duties as assigned to support program operations and the overall mission of Family Service League., • All other duties as assigned. QUALIFICATIONS Bachelor’s Degree in a health-related field is required. Minimum of 2 years of experience providing direct services to people with serious mental illness, medical conditions, developmental disabilities, and/or substance abuse preferred. Proficiency in Microsoft Office required; experience with an EHR is preferred. Strong assessment, engagement, organizational and time management skills. Excellent verbal and written communication skills are required. Valid and clean New York State Driver’s License required. PHYSICAL REQUIREMENTS This position often requires sitting and working at a computer for extended periods of time, traveling to different FSL offices, community meetings, home visits, etc.

Job Description ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team! ESSENTIAL JOB FUNCTIONS The Inspire Territory Manager will lead commercialization activities introducing Obstructive Sleep Apnea (OSA) therapy to assigned sales territory. Performance objectives will include achieving sales plan and therapy awareness milestones. Assess new potential accounts within assigned sales territory. #LI-Remote OPPORTUNITIES YOU WILL HAVE IN THIS ROLE • A solid understanding of OSA technology as well as device implantation and follow-up procedures., • Drives implant growth to achieve sales plan through prompt account activation and efficient patient throughput., • Orchestrates commercial site assessment, selection, and development., • Achieves and exceeds assigned sales quota., • Ensures commercial centers follow patient selection guidelines, implant techniques and effective therapy method., • Facilitates local payer education and development process., • Works closely with marketing and sales operations teams to refine and enhance both organic and direct-to-patient outreach programs. WHAT YOU CAN BRING TO OUR GREAT TEAM Required: • Bachelor's degree with 2 years minimum sales experience in Medical Device or Pharmaceutical industry. In lieu of a degree, 5 years minimum sales experience in Medical Device or Pharmaceutical industry or 3 years previous experience at Inspire Medical Systems working directly with our therapy in a clinical setting., • Strong computer skills with MS office including PowerPoint and Excel., • Ability to manage simultaneous priorities, changing deadlines., • Ability to travel (including overnights as needed) within territory. Preferred: • Experience with assisting in the implantation and follow up of implantable devices., • Experience in market development and building referral programs within the medical industry., • Product launch and account experience. #LI-Remote The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level. Salary$80,000—$80,000 USD BENEFITS AND OTHER COMPENSATION Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered): • Multiple health insurance plan options., • Employer contributions to Health Savings Account., • Dental, Vision, Life and Disability benefits., • 401k plan + employer match., • Identity Protection., • Flexible time off., • Tuition Reimbursement., • Employee Assistance program., • All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com Inspire Medical Systems participates in E-Verify.

Job Description Location: US Remote JOB OVERVIEW: The Inside Sales Associate Manager will develop and lead a high-performing inside sales team responsible for driving account service and product growth (Sales and GP $), expanding service and product customer penetration, and converting new customers. This role will oversee both inbound and outbound sales efforts, ensuring every customer interaction contributes to revenue, gross profit growth, and retention. The manager will coach and mentor a team of Direct Sales Representatives and Sr. Direct Sales Representatives, set sales strategies, and partner with marketing, MSO /operations, and leadership to execute growth campaigns. The Direct Sales Manager will also support Hayes Franchisee questions related to product and service training and mentoring. KEY RESPONSIBILITIES: • Build, lead, motivate, and develop a team of Direct Sales Representatives and Sr. Direct Sales Representatives to meet and exceed sales targets, • Design and implement outbound sales campaigns to acquire new accounts and reactivate churned customers, • Oversee inbound sales calls, ensuring customer inquiries are converted into sales opportunities, • Drive initiatives that maintain and grow ordering levels within assigned accounts while increasing product diversity, • Collaborate with marketing and MSO/operations to execute campaigns, follow up on leads, and track performance, • Partner with marketing to ensure sales messaging and customer education align with business priorities, • Promote and integrate eCommerce solutions into the sales process to increase digital ordering adoption, • Monitor and report on sales metrics, pipeline health, and overall team performance, • Provide regular coaching, training, and performance feedback to develop the skills of each team member, • Help represent the Sales team at trade shows and industry events, supporting lead generation and account development SPECIFIC KNOWLEDGE & SKILLS: • Strong leadership and coaching abilities with a focus on developing talent, • Strategic thinker with hands-on execution skills for inbound and outbound sales campaigns, • Excellent communication and interpersonal skills with the ability to inspire and influence teams, • Analytical mindset with the ability to track and optimize sales performance metrics, • Consultative selling expertise with an understanding of account growth and product diversification strategies, • Highly organized, results-oriented, and comfortable managing multiple priorities in a fast-paced environment, • Collaborative team player who thrives in a growth-focused, performance-driven culture GENERAL SKILLS & COMPETENCIES: • Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance, • Outstanding verbal and written communication skills and ability to resolve disputes effectively, • Excellent presentation and public speaking skills, • Excellent independent decision-making, analysis and problem-solving skills, • Understand and act on financial information that contributes to business profitability, • Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility, • Lead team(s) to achieve company goals in creative and effective ways, • Excellent planning and organizational skills and techniques, • Communicate effectively with senior management, • Good negotiating skills and ability to effectively manage outsourced relationships, • Ability to influence, build relationships, understand organizational complexities and manage conflict, • Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures, • Ability to lead virtual teams MINIMUM WORK EXPERIENCE: • Typically, 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience., • Proven track record of driving revenue growth and managing a high-performing inside sales team, • Experience with CRM platforms NetSuite, BC and Salesforce is preferred, • Background in dental, medical device, or B2B healthcare industry is highly desirable, • Experience implementing or managing eCommerce-driven sales initiatives is a plus PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline: Business, Marketing, Communications, or related field preferred. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required.

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