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Position Title: Senior Data Product Analyst Location: New York, NY (3 days onsite, 2 remote) Contract: 6 months + (likely extension) Pay range: $68 on W2 per hour Interview Mode: 1st round via Teams, 2nd round onsite in NYC Position Summary Our Fortune 500 client is looking for a Senior Data Product Analyst who will partner with business stakeholders, product leadership, and delivery teams to build, test, enhance, and support data products that meet operational and strategic business needs. This role is responsible for translating business objectives into clear requirements, supporting cross-functional collaboration, driving analysis and testing activities, and ensuring the successful delivery of high-quality data products. The ideal candidate is a highly analytical, people-centric professional who can bridge business and technical teams, manage competing priorities, and communicate effectively with stakeholders at varying levels of technical fluency. This person will serve as a key resource for business logic, requirements, documentation, testing, and ongoing product improvement. Key Responsibilities • Partner with stakeholders across the organization to gather, analyze, and define business and technical requirements for data products., • Translate business requirements into clear, actionable technical requirements for development and delivery teams., • Lead workshops, interviews, and working sessions to elicit requirements and align stakeholders around business objectives., • Create and maintain comprehensive Business Requirements Documents, process flows, workflow artifacts, customer journey maps, and related documentation., • Support product delivery by organizing and tracking work in a software ticketing system such as Azure DevOps, JIRA, or similar tools., • Manage multiple projects and priorities in a fast-paced environment while adapting effectively to shifting goals and business needs., • Collaborate with product, engineering, analytics, UX, and business teams to support the design, enhancement, testing, and operation of data products., • Develop and execute user acceptance testing materials, including test plans, test cases, and test scripts., • Analyze reports and business data to support decision-making, continuous improvement, and product enhancement efforts., • Create and analyze Salesforce and/or Power BI reports to support operational and strategic initiatives., • Proactively communicate project status, risks, issues, and dependencies to both technical and non-technical stakeholders., • Facilitate discussions that decompose complex business processes and drive consensus across cross-functional teams., • 3+ years of experience in business analysis, product analysis, data product support, data management, or related work in a digital or data-driven environment. Must Have • Ability to document business requirements and translate them into clear technical requirements., • Ability to make data-driven decisions and support business collaboration., • Ability to manage multiple projects and priorities in a fast-paced environment., • Ability to manage projects effectively and flexibly and adapt when goals or needs change., • Ability to organize work using a software ticketing system, • Preferred: Azure DevOps, • Also acceptable: JIRA or similar tools, • Ability to summarize technical concepts and clearly communicate them to non-technical stakeholders., • Demonstrated stakeholder management and cross-functional collaboration skills., • Excellent oral and written communication skills., • Experience creating and analyzing Salesforce and/or Power BI reports., • Experience designing, managing, analyzing, testing, or improving software systems., • Experience developing test plans, test cases, and scripts for user acceptance testing (UAT)., • Experience working in fast-paced, changing environments., • Experience working within a Scrum/Agile framework., • Proficiency in creating business process documentation and workflow artifacts., • Proven ability to create comprehensive Business Requirements Documents (BRDs) and manage requirements for complex data products., • Proven experience as a Business Analyst., • Self-sufficient individual who works collaboratively in multi-disciplinary teams., • Strong analytical, problem-solving, and communication skills., • Strong attention to detail and commitment to delivering high-quality results., • Strong facilitation skills with the ability to decompose complex business processes., • Experience with data visualization tools, analytics platforms, or data engineering concepts., • Familiarity with data governance, privacy, and compliance practices., • Knowledge of cloud data solutions and digital product development., • Project Management Professional (PMP), Certified Project Management (CPM), or Scrum/Agile certifications. Preferred Candidate Profile The ideal candidate is a strong business analyst with experience supporting data or digital product initiatives in a collaborative, fast-moving environment. They should be comfortable working across business and technical teams, creating detailed requirements documentation, supporting testing and delivery, and translating complex concepts into language stakeholders can easily understand. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Executive Recruiter Ascendo Resources | New York City Hybrid: 4 days onsite / 1 day remote Compensation: • Salary/draw, DOE, • Unlimited commission potential Overview Ascendo Resources is seeking a driven, high-performing Executive Recruiter to join our Professional Services (Temp/Contract) division in NYC. This role is ideal for a true producer—someone who thrives on closing deals, building long-term client relationships, and taking ownership of a growing book of business. If you have an entrepreneurial mindset and want autonomy with uncapped earnings, this is your seat. What You’ll Do • Own your market: Prospect, pitch, and close new client business across multiple industries, • Full-desk execution: Manage the entire recruiting lifecycle for temporary, contract, and executive search roles, • Client advisory: Act as a trusted partner delivering strategic staffing solutions, • 2+ years of full-desk staffing experience with proven placements and revenue results, • Strong hunter mentality with a track record of business development and deal closure, • Excellent relationship-building, negotiation, and candidate management skills, • Bachelor’s degree preferred, • Grit, accountability, and a results-driven mindset required About Ascendo Ascendo Resources is a certified minority-owned staffing firm that values diversity, inclusion, and high performance. We are an Equal Opportunity Employer and welcome candidates of all backgrounds.

Job Description WHO WE ARE Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties! Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future. At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth. Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission: * We bring client satisfaction * We are impactful * We go above and beyond * We live one team, one dream We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys. Learn more about AB Tasty and our teams: * About Us * Your Journey with Us * AB Tasty on Welcome to the Jungle THE TEAM The Customer Success Manager helps clients succeed with their digital optimization programs, guiding them to get the most from AB Tasty’s suite of products- including testing, personalization, feature management, search, insights and recommendations. * Team: Enterprise Customer Success, North America * Collaboration tools: Slack, Jira, Confluence, and more * Tools: Churnzero, Gong, PowerBI * Travel: occasional travel to client meetings YOUR MISSION As we say at AB Tasty, we’re the optimization partners pushing brave ideas from the inside out, and the CS team is at the heart of that mission. As part of this team, you’ll be a strategic partner, elevating clients’ digital performance and helping them deliver better experiences for their users. * Manage a portfolio of enterprise clients, guiding them through platform onboarding, adoption, and long-term optimization strategies. * Build and maintain trusted relationships with key stakeholders, combining technical fluency with clear business understanding. * Drive measurable business outcomes, client retention, and account growth by linking platform usage to shared success plans. * Lead onboarding, training, and strategic enablement sessions to build client confidence and accelerate time to value. * Liaise with Key Account Managers, Engineering, Product, and Support teams to align internal resources, identify risk, and orchestrate cross-functional success. * Develop deep expertise across multiple products while staying informed on industry trends * Act as a proactive strategic partner who anticipates challenges, captures product feedback, and navigates complex environments beyond standard playbooks. WHAT YOU'LL BRING * 4+ years client-facing SaaS or digital optimization managing enterprise accounts * Confidence in engaging both decision-makers and end users (VPs, Heads of Marketing, Product Managers, Engineers) with a consultative mindset. * Passion for UX design, analytics, e-commerce, and/or customer experience optimization, enabling you to provide tailored, strategic guidance. * Strong operational rigor and a commitment to sharing learnings to help the broader team scale what works * Confidence in navigating complex accounts as a resourceful critical thinker and problem-solver who approaches challenges with a resilient, solutions-oriented mindset. * Basic knowledge of how websites work including HTML, CSS, and JavaScript; bonus for familiarity with React, Vue.js, Server-Side Rendering, SPA, APIs, or SDKs. To bridge the gap between technical and non-technical teams * Eagerness to continuously learn and adapt in an evolving environment, embracing new products, processes, and team dynamics as we navigate organizational growth and integration. If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application! WHY YOU'LL LOVE IT HERE * Make a Real Impact: Directly influence our success and contribute to the company’s growth. * Ownership & Autonomy: We believe in trust, no micromanagement, just the freedom to excel. * International Culture: Collaborate with a diverse, global team across 8 countries. * Career Development: We offer vast opportunities for professional growth, education, and upward mobility. * Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week. INTERVIEW PROCESS Step 1: Discovery interview with Talent Acquisition Specialist Step 2: Hiring Manager interview Step 3: Case study presentation Step 4: Final meeting with peers DETAILS * Contract: Permanent full-time * Location: New York * Remote: up to 3 days/week

Job DescriptionDescription: Full-time Salary: $60K Location: New York Who we are: Continuum is a Managed Service TV advertising platform—making the buying and execution of linear TV advertising easier, faster, and more effective. Our proprietary platform is the industry’s only true linear TV exchange, connecting directly into cable, broadcast, and streaming inventory. This allows us to plan, activate, and optimize campaigns end-to-end within a single system for agencies and advertisers. We replace the manual, RFP-based buying process with an exchange model that predicts the availability and price of linear inventory—powered by automation, data, and expert media stewardship. The result: more effective reach, faster execution, and a unified view of campaign performance. We’re a team of around 80 people—independent, competitive, profitable, and proud of it. Headquartered in Denver, Colorado, with offices in New York and Cardiff, Wales, we’ve built a culture anchored in respect, trust, curiosity, and grit. We invest in our people through generous benefits, meaningful profit sharing, and an environment that values both performance and perspective. About the Role: The Client Manager position is a cornerstone role on Continuum Media’s Client Service team and plays a critical part in supporting our sales initiatives. This role is ideal for someone who thrives in a collaborative environment while also being self-sufficient and comfortable working independently. You’ll use your communication, analytical, and organizational skills to manage multiple accounts across Account Executives, while supporting planning teams and other departments as needed. What We’re Looking For • Minimum 2 years’ experience in advertising, • Candidate must be extremely detail-oriented, organized, and a dedicated team player, • Ability to multi-task and prioritize in a fast-paced environment, • Excellent interpersonal communication and writing skills, • Comfortable interacting with partners and clients, • Must be proficient in all Microsoft office properties, • Positive attitude, friendly demeanor, and team player Reporting to the Manager, Client Services, this role support to Ad Sales team and collaborates across all internal operations teams. Your responsibilities include, but are not limited to: • Manage the day-to-day maintenance of an assigned account list, • Communicate both internally across all teams along and externally with clients and partners, • Learn and master the use of our proprietary tools, • Assist Planning teams, • Confirm and execute client orders, • Prepare weekly post log reports and final campaign posts and analysis, • Deliver timely reporting to clients, • Collaborate with internal teams on campaign analysis and optimization, • Become an expert in the sales and operations processes, • Act as a liaison between sales, planning, traffic, accounting, and our clients and partners, • Work with the business intelligence team on specific client requests We provide an environment where employees can grow, develop their skills, and build meaningful careers. Through training opportunities, conference attendance, and access to online learning, we support continuous development. • 100% employer-paid premiums for medical, vision, dental, and disability insurance, • Participation in employee profit-sharing bonuses (subject to company performance), • Unlimited PTO, • Life Insurance, EAP, HSA with employer contribution, Pet Insurance option, • Vacation Incentive Program, • Hybrid In-Office/Remote Work Schedule, • 401K company match, • Continued education/career growth financial support

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionWho Are We Derivative Path empowers institutions across the capital markets with innovative, AI-driven technology and expert advisory solutions. Our award-winning cloud platform supports banks, credit unions, private equity firms, hedge funds, asset managers, and insurance companies in managing interest rate, FX, and commodity risks, optimizing hedging strategies, and streamlining cross-border payments. With a client base spanning over 250 financial institutions and leading private equity firms, we deliver scalable solutions that enhance risk management and drive operational performance. Through strategic partnerships with Goldman Sachs, Wells Fargo, FNBO, Q2, and Jack Henry, we provide best-in-class capabilities to help clients achieve their financial objectives in an ever-evolving market. With a team of seasoned professionals comprised of decades of industry experience, Derivative Path offers a flexible, hybrid work environment to its 125+ employees with the ability to work remotely and from one of four offices in San Francisco, New York, Chicago, and Manila. The Company is dedicated to building a diverse environment and has an unwavering commitment to creating a sense of belonging for all employees. The Opportunity We're looking for a talented and driven Associate Director to provide day-to-day support to our client success team. The candidate plays a critical support role in assisting the Head of Client Success, managing operations, executing strategy, and driving performance. This position helps guide daily workflow, projects, and data and quality analysis while aligning activities with organizational objectives. The candidate must demonstrate strong communication, analytical thinking, business acumen, and commitment to the organization's vision. What You’ll Do • Work closely with the client success team on the analysis and resolution of client inquiries related to Derivative Path platform usage and client business processes., • Serve as a first response contact for client and internal operations-related inquiries., • Collaborate with development and product teams to resolve client-related technical issues, contributing to setting up business specifications., • Develop knowledge base documentation related to Derivative Path platforms and procedures., • Implement operational efficiency improvements., • Contribute to projects integrating the derivative portfolios and business processes of clients into Derivative Path platforms., • Develop and maintain internal reporting and dashboards to track client success metrics, operational performance, and service trends, supporting data-driven decision-making, • Motivate team, develop personnel, and help deliver.Qualifications, • Prior experience in client relationship management or client-facing roles (preferred)., • 5+ years of relevant professional experience in finance, fintech, or capital markets., • Background in finance or accounting, with a strong emphasis on capital markets and derivatives, including knowledge of derivative products, trade structures, and trade lifecycle concepts., • Strong analytical and problem-solving skills, with exceptional attention to detail when working with financial data., • High level of comfort working with data-driven tools, platforms, and reporting systems to analyze and resolve issues., • Ability to quickly learn and adapt to new technologies, financial platforms, and evolving workflows., • Excellent written and verbal communication skills, including the ability to explain complex financial or technical concepts to diverse audiences., • Proven ability to work independently, manage multiple priorities, and execute with urgency in a fast-paced, client-facing environment., • Strong collaborative mindset, with the ability to work effectively across Client Success, Product, Engineering, and Operations teams., • Team-oriented approach with a commitment to organizational objectives and long-term client success.Location, • NYC | Walnut Creek, CA | Remote (U.S) Benefits, • Base salary, equity, and annual bonus as part of the compensation package, • 40 hours of sick leave, • 18 days of PTO, • Paid parental leave, • 401K contribution at 3% Derivative Path is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Derivative Path offers a comprehensive benefits package, including health, dental, vision, retirement plan contribution, and a generous paid time off policy. Powered by JazzHR Gur1mHKZd4

Job DescriptionAbout Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Title: Director, Major Gifts (Fundraising for National Nonprofit) Location: On Site in Ft. Lee, NJ (Non Virtual, Non-Hybrid, Non-Remote) Competitive Pay, Excellent Employer Sponsored Benefits, Great Perks **Thank you for applying to this role! Due to the high volume of applicants, TPA does not accept phone calls to inquire about opportunities nor in person applications/resumes/etc. We will not be accepting applications/candidate profiles or referrals submitted on behalf of Staffing and Temp Agencies for temp, contract, or direct hires for this role. TPA does not accept in person applications/resumes/etc. Please apply using our online system. Thank you! Amazing Opportunity for Professional, Polished, Hungry, Innovative, Strategic, Fundraising Professional looking to have an immediate impact in under-served communities across the country. Must have demonstrated success the following: Fundraising Major Gifts High Net Worth Individuals Strategic Donor Partnerships Moves Management Donor Relations, Donor Engagement, Donor Retention Experience and expertise closing on $500,000K+ in revenue annually, through major gifts. Understanding of New York City philanthropy and its fundraising community; high net worth individuals, excitement around attending in-person meetings in New York City and other areas. -Commitment to Making a Difference in the lives of the Under-Served -Pitches/Decks/Creative Proposals -Excellent Communication and Leadership Skills -Revenue Generation -Securing 5-7 figure Cash Gifts -Portfolio Management and Growth -High Net Worth Individuals -Customizable Cause Marketing Looking for an innovative, creative, professional, seasoned and established metro NYC or Northern NJ based fundraiser with a verifiable and demonstrated record of success. The Director, Major Gifts is a pivotal role leading efforts to secure the resources that sustain and expand the organization's reach. Your mission will be to develop and execute a multi-year revenue strategy, growing our current annual revenue with a blend of traditional fundraising and innovative entrepreneurial opportunities. This position requires a strategic mind, a passion for relationship-building, and a deep commitment to equity in youth sports programming. From fostering relationships with major donors to orchestrating impactful events with your team, your work will directly fuel our ability to make a difference in families and communities nationwide. • Create compelling funding opportunities and creative proposals aligning with the mission to drive revenue. Ensure that each proposal aligns with the priorities of donors and the organization while staying true to our mission., • Identify potential prospects, develop annual and long-term fundraising strategies, and actively cultivate and steward funding relationships., • Proficiently navigate funder meetings, acting as a fundraiser both independently and alongside leadership and other departments., • Collaborate with the marketing and communications team to optimize corporate partnerships by implementing recognition and storytelling strategies., • Cultivate an organizational culture that recognizes and values the importance and impact of corporate philanthropy. You will have: • Understanding of and lived experience in New York City and with its fundraising community; excitement around attending in-person meetings in New York City and other area, • Demonstrated history of success in leading $500K+ dollar fundraising initiatives, including securing donations from individuals, high net worth individuals, corporations, or business partners., • Minimum of 7 years of experience in progressively responsible development leadership positions, with demonstrated success in multiple aspects of fundraising including individual and corporate giving., • At least 7 years of professional experience in relationship management, fundraising, and/or revenue generation; experience in either the private or nonprofit sector is valued, with cross-sector experience ideal., • Successful history of cultivating, soliciting, and stewarding new donors through a moves management process including personally making the ask., • Proven track record in leadership and strategy development., • Ability to build strong relationships with diverse stakeholders, including major donors, boards, business partners, and colleagues., • An inclusive leadership style, committed to fostering a culture where every team member feels valued and driven to contribute to our collective success., • Particular strength in prospect research and leveraging relationships, special events, and software programs to develop a substantial donor prospect pipeline., • Proven ability to build strong and effective relationships with a wide range of stakeholders in the community, at corporations, and within the organization., • Understanding of and lived experience in New York City and with its fundraising community; excitement around attending in-person meetings in New York City and other area Bachelor’s Degree Minimum of 7-10 years fundraising experience. Experience and expertise closing on $500K+ in annual revenue, through major gifts, individual giving, corporate sponsorships, annual fundraising campaigns. Ability to close virtual and face-to-face sales and sponsorships. Ability to think strategically and critically with proven ability to manage multiple projects with varying priorities at one time. Demonstrated professional and mature communications and interactions with staff, volunteers, sponsors, donors, and others to engage them toward the achievement of revenue goals. Excellent written and oral communication and follow-up skills. Effective presentation and engagement skills to cultivate a wide range of donors including.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings. Downtown Artist & Label Services is seeking a highly motivated and detail-oriented individual to join our team as a Business Affairs Associate. In this role, you will work closely with the Senior Director of Business Affairs to review, draft, and negotiate a variety of agreements, including digital distribution, master use/content licenses, and related amendments and addenda. The ideal candidate will have excellent organizational and communication skills and the ability to manage multiple ongoing projects with minimal oversight. This hybrid position can be located in our Los Angeles, or New York office. We are also open to remote candidates based in Portland. What you'll do: • Work alongside the Senior Director of Business Affairs to review, draft, and negotiate a variety of agreements, such as digital distribution, master use/content licenses, confidentiality agreements and related amendments and addenda, • Collaborate with internal stakeholders to understand business needs and incorporate them into contractual terms, • Provide research support as well as support for general legal and operational initiatives, including internal documentation and compliance projects, • Review and summarize contracts, • Maintain an organized and up-to-date electronic filing system and input agreement terms into a digital database, • Manage claims and disputes in collaboration with the Senior Director of Business Affairs and cross-company legal teams, • Assist with the development, updating, and maintenance of standard form agreements, • Liaise and work closely with cross-company legal teams and outside counsel, • Collaborate with the Senior Director of Business Affairs and other departments to ensure business needs are metYou are / have:, • 2-3 years of experience in a business and legal affairs environment, ideally in the music, and/or entertainment industries, as well as experience providing administrative support, • BA or BS degree from an accredited college or university required, • Prior contract analysis experience, • Ability to maintain complete confidentiality, • Ability to work autonomously as well as part of a team in a dynamic, creative environment, • Highly proficient typing and computer skills, including in Microsoft Office and Salesforce, • Excellent verbal and written communication skills; extremely detail-oriented, • Exhibits a professional demeanor and sound judgment, • Self-starter who takes initiative, is resourceful, and takes ownership of tasks and projects, • Ability to follow up on delegated assignments through completion, • Strong time management skills and the ability to multi-task and prioritize tasks efficiently across different time zones, • Bilingual - Spanish speaking a plus!Why you want to work here:, • Ample opportunities to work with leaders and employees across multiple Downtown brands, • Work in a collaborative environment full of mission driven, innovative, and passionate people, • Be part of an open, welcoming, and inclusive culture, • Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match) Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

Hello Job Seekers, Hope you are doing well This is Mohit Saini from Pride Health, Pride Health is a leading minority-owned healthcare recruitment & staffing firm. I am hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Arabic Patient Registrar Location: Remote - New York 10032 Shift: Day - 8 am to 4 pm or 9 AM to 5 PM Duration: 3 Months Contract (with the possibility of extension) Rate Range: $25 to $30 per hour on W2 • 40+ hours of professional medical interpreter training, language proficiency assessment, or national certification (if interpretation is part of the role)., • Medical interpretation certification if performing interpreter duties - Arabic (Required), • 3-5 years experience in a patient services environment in a tertiary care medical centers physician’s office, or related health care setting, or in public relations, or within the premier hospitality industry having direct contact with guests and the general public R, • Must possess communication and presentation skills to effectively interact in a cross-cultural setting while being culturally sensitive to international patients’ needs, concerns, and /or demands, • Fluency in English and Arabic, (Verbal and Written) as required by Departmental management and based on the geographic region targeted Bachelor’s degree in Business Administration, Marketing, Healthcare Administration, International Relations, or related field (Required). Equal Employment Opportunity Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Regards, Mohit Saini Pride Health, EST

Job Description Who we are Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations. Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities. We are a fast-growth scale-up, rapidly growing our global presence and footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future. What we’re looking for: Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners. You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow. Core Responsibilities: The core responsibilities for this role include, but are not limited to; • Be the first point of contact between our clients and the business, • Review, respond and resolve client enquiries within agreed SLA’s, • Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration, • Conduct thorough root cause analysis and query trending to identify strategic remediation actions, • Understand and track current and future workloads, • Execute daily tasks with a client focused approach, • Work in partnership with global operations and client service hubs and other internal stakeholders, • Ask questions to challenge the status quo, • Identify opportunities for process, platform and control environment improvements, • Participate in improvement projects and operational testing as necessary to support the change agenda, • Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation, • Proactively seek opportunities for self-improvement, • Understand the goals and objectives of the team, ensuring personal contributions and work execution align, • Assist with the training of new employees to the team, • Create a culture of inclusion and belonging, leading by example, • Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner Requirements: • Strong attention to detail, • Excellent written and verbal communication skills, • Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients, • Ability to work self-sufficiently with strong organisational skills, • Ability to execute in a high pressure, fast paced environment, • Flexibility to manage changing priorities and respond to time constraints, • Fast learning to understand complex business processes and take initiative to acquire necessary knowledge, • Understanding of the Securities Services industry and Asset Servicing products, or similar, • Working experience within an operations or client facing environment, • Experience of working within a start-up / scale-up organisation, • Experience of client query management tools and processes, • Fluency in another language, • Practical experience of working with remote teams, • Knowledge of programming / coding languages and applications, • Working knowledge of Microsoft applications, • 401K plan, • Private health insurance, • 25 annual days leave, • Birthday off in addition to annual leave, • Access to Absorb Learning, • Improved family-friendly policies, • Work your way, • 2 duvet days a year, • 1 volunteer day a year, • 4-week sabbatical after 4 years at Proxymity, • Workation - Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year., • Companywide parties twice a year, • Team drinks, • A company wins programme

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. This is a full-time, remote position. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Who are we? We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option! Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won’t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you. What we do AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach. AltoVita’s unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide. Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs. AltoVita’s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money. Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey. About the role We are seeking a highly skilled and dedicated Reservations Manager with proven experience managing high-volume requests. The ideal candidate thrives in fast-paced, dynamic environments and excels at providing timely, effective solutions to complex client needs. Key Responsibilities * Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software. * Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner. * Build an excellent relationship with the consultants from relocation management companies. * Support reporting on conversion figures and identify opportunities for improvement. * To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or training to reflect client requirements when necessary. * To participate in property inspections to gain an in-depth understanding of properties quality, when required (US Region). * Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive. * Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region. * Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits). * Assist in the optimisation process of AltoVita's Customer Success technology. Requirements * 3-5+ years of experience in hotel reservations, corporate housing, global mobility or relocation * Comfortable working in a fast-paced and entrepreneurial environment * Ability to work well under pressure and handle high-stress situations with calm and professionalism * Strong problem-solving skills and ability to think on your feet * Self-motivated, proactive and results-driven * Occasional weekend on call rotation * US based - West Coast preferable Ways of Working AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports. Join our Team AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team. Becoming an AltoVitian means you will benefit from: * A team that will always put you first * Incredible opportunities for growth and career advancement * A fully-remote working environment * Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more * A work-from-home allowance to get your home-office set up * A generous vacation package so you can recharge or explore

**Hybrid Remote | 2 weeks per month onsite in Jersey City, NJ or Westlake, TX or Smithfield, RI, or Boston, MA or Merrimack, NH. The Senior KDB+ Developer will support a startup investing app within a large, well known asset management firm. This role is focused on KDB+/q experience. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Pay: $100-120/hr W2 The Role As a Sr. KDB+q Developer you will work within the Regulatory Reporting Technology team to build and maintain critically important brokerage applications for the enterprise. You will be collaborating with the regulatory reporting business team and other brokerage technology teams to develop applications for reporting across multiple assets classes with very high levels of regulatory scrutiny. This role is passionate about hands-on development and delivery, which requires a combination of both good technical skills, and participation in architecture, design and analysis activities! The Expertise and Skills You Bring • A deep understanding of various programming languages, • Hands-on experience in application deployment automation and pipelines, • Experience in at least “foundational” development languages (5 + years of KDB), along with Java, or Python) for 10 or more years is a must, • Experience with Linux, bash scripting is a must, • Experience with Apache Kafka and other event streaming platforms is a plus, • Experience executing projects as a team in Agile environments (Kanban and Scrum), • Experience in user interface frameworks/platforms (Angular, React, etc.) for 5 or more years, • Experience with relational and NoSQL databases, • Experience with DevOps, Continuous Integration and Continuous Delivery (Kubernetes, Maven, Jenkins, Stash, Ansible, Docker), • Experience using source control for feature-driven development in Bitbucket/Stash/Git, • Experience working with Artifactory and familiarity with API registries (e.g., Apigee), • Familiarity with automated deployment in uDeploy, • Ability to learn new things, new technology, and tackle problems, • Experience with REST microservice architecture Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . Job ID: JN -032026-105834

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Consultant – Construction & Real Estate (full-time, Hybrid role in New York, NY) REQUIRED: Minimum 1 to 2 years of FIELD EXPERIENCE focused on construction management, project engineering, project delivery or related fields withing the construction industry REQUIRED: Flexibility with the travel requirements of client engagements (up to 40% local travel to job sites in the field - greater NY area) • Location: New York, NY – LOCAL CANDIDATES PLEASE, • Schedule: Full-time role; Monday through Friday HYBRID (60% in-office or remote; 40% out in the field at project sites in the greater NY area, mainly Manhattan & Queens), • Compensation: $65,000 to $92,000 base salary plus discretionary potential and competitive benefits Summary: Global professional services / advisory firm, working with corporations, government agencies, law firms, ETC. is seeking a full-time Consultant for the Construction & Real Estate team. In this full-time position the selected individual will be responsible for the execution of client engagements within the Construction and Real Estate industry as it relates to advisory, investigation, litigation and compliance matters. Consultant will add value to the team by having relevant experience & technical expertise within the Construction & Real Estate industry. This position requires local travel out to the field, superior organization, technical and communication (written & verbal) skills. Responsibilities of Consultant - Construction & Real Estate: • Create and develop client deliverables and prepare findings, presenting to senior management, Partners and external stakeholders, • Accountable for multiple priorities & projects, delivery of timely preparation and quality client deliverables while communicating project and task status to internal team members, • Participate in business development initiatives; researching and identifying opportunities to assist in expanding existing client base, • Assist with the proposal process for capital projects and construction related matters, including the preparation of budget estimates, • Assist with engagement management administration, including billing and conflict checks as needed, • Mentor Consultants and Interns Qualifications for Consultant - Construction & Real Estate : • REQUIRED: Bachelor’s degree in Engineering, Construction Management, or related field, • REQUIRED: Minimum 1 to 2 years of FIELD EXPERIENCE focused on construction management, project engineering, project delivery or related fields withing the construction industry, • REQUIRED: Flexibility with the travel requirements of client engagements (up to 40% local travel to job sites in the field - greater NY erea), • Demonstrated experience in construction delivery & management as an executional team member within a development, construction management, or general contracting company, • Foundational experience in construction management, project engineering, and capital program and project management concepts, • Understanding of construction and project processes including but not limited to, feasibility and planning, budgeting, design, forecasting, procurement, contracting, forecasting, change, risk, and schedule management, • Overall knowledge of construction management methods, approaches, and generally accepted practices, • Ability to apply industry expertise to complex matters and experience reviewing, analyzing and summarizing client documents and analyses, • Demonstrated ability to perform technical projects, manage team and client expectations, • Excellent technical (Excel/etc.), organizational & prioritization, and verbal/written communication skills, • Ability to provide exemplary client service LOCAL CANDIDATES ONLY PLEASE

The Bryant Park Corporation and 34th Street Partnership are hiring a full-time Park Operations Director. The award-winning not-for-profit Business Improvement Districts share a mission to improve the quality of the commercial, physical, and public space environments in Midtown Manhattan. The role will be primarily focused on the day-to-day management of Bryant Park. This is a dynamic job with a wide range of responsibilities that vary seasonally and may include, but are not limited to staff management, supervising park and facility maintenance, conducting park inspections, budgeting, and resource management. This role regularly works with other internal departments, as well as externally with city agencies and members of the public. The right candidate will have experience managing a large dynamic staff in a fast-paced environment. Additional responsibilities include hiring, training, and evaluating staff, pest control and lawn management, and coordinating event setups. The Park Operations Director reports to the Vice President of Operations. Office hours are typically 9am – 5:30pm, Monday - Friday. Although he or she will report to the executive office of BPC/34SP, this position involves outdoor work and candidates should be comfortable operating in a variety of weather conditions. Due to the nature of managing events and a public space, candidates should also be willing to work regularly on nights and weekends, as well on call during all park hours. This job is fully in-person, with no option for remote work. The starting salary for this role is anticipated to be at least $100,000 which may vary based on skills and experience. If this role is of interest to you, please apply and we will make an assessment based on your skills and experience and communicate that with you. Qualifications: · Bachelor’s Degree, preferably in a relevant course of study · At least 3 years’ work experience in related field · Experience managing the work of others · Strong data collection, data analysis and record keeping abilities · Outgoing, mature, and assertive, with a “no job too small” attitude · Demonstrated interest in urban affairs, public spaces, economic development, cultural institutions and/or real estate · Willingness, desire, and ability to drive projects from concept through execution · Excellent written, interpersonal, and verbal communication skills · Excellent budget and analytical skills · Responsible and detail-oriented with excellent observation skills · Ability to operate park tools and machinery, as well as move park equipment weighing up to 30 lbs. · Availability and willingness to work evenings and weekends · Strong proficiency with Microsoft Office (Word, Excel, Outlook) · Ability to work in the United States Job Duties: · Inspects facilities to determine the need for, and to plan for, routine, preventative, urgent or emergency maintenance in a timely manner · Procures and purchases materials, supplies, tools and equipment as necessary · Manages inventory across multiple locations · Supervises, schedules, and assists in recruiting, hiring, training, and evaluating 35+ park staff · Schedules work assignments, provides clear guidelines to staff for project implementation and completion · Completes administrative reports and attends meetings as needed · Employee HR and benefit support · Weekly payroll, resource, and budget management · Serves as an example leading the visitor experience through both the park’s excellent condition, and with their positive visitor interactions · Actively coordinates event setups and maintenance needs between various internal departments and a busy park · Collaborate with Park Supervisors, Head of Horticulture, security and events teams to monitor weather, park closures, and snow removal · Plays a vital role in connecting the park to all functional teams that may have more office work than site work · Regularly reflects on potential improvements to the park, the operations team and the Park Operations Director role, and works to find solutions and implement innovations · Other duties as needed or assigned How to Apply:

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Title: Office Administrator Location: NYC - 10119 Duration: Contract to Hire About this office: • M-F 8-5, • Onsite Fulltime - no exceptions Required Skills: • Invoicing experience – tracking PO’s, submitting invoices for project vendors, etc., • Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through., • 3+ years of experience in an office administrator/office manager/etc. role (Supporting an office, not an individual) – must be a corporate setting (at least 30 people), • Experience with facilities management ( i.e. ordering office supplies, inventory, facilities management coordination, etc.), • Planning office events, ordering catering, holidays parties, etc., • Maintaining office common spaces/kitchen area, • Polished and professional, • Warm/Welcoming personality, • Tech savvy –, • Strong MS Office Skills – Word (i.e. using template formatting function), Excel (i.e. creating a spreadsheet from scratch), • Multi-line phone system experience, • MS Teams/Zoom/Slack or similar video conferencing or communication tools Day to day: The Office Administrator will support a large corporate office in NYC as the primary administrative point of contact. This person should have experience supporting a similarly large, corporate environment and should intend on administration being their career, as this is a long-term opportunity and this line of business offers room for growth. As a Workplace Office Administrator, you hold a central position in guaranteeing the smooth operation of our offices, encompassing both on-site and remote support. This versatile role entails delivering extensive administrative support to personnel at every level, thereby enhancing the overall efficiency and professionalism of our work environment. Essential functions: • Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriately, • Facilities support, for example calling a plumber or repairman as needed, • Support for AP processes (AP processing not included, but you will prepare the data collection/entry, review and send for processing, tracking for payment/issues, handling all indirect expenses and invoice submittals to accounting team), • Preparing the office, catering, conference rooms etc. for visits from Executives, • Any other ad hoc administrative support duties that arise, • Provides administrative support to all levels of staff in the office including support of team/project/client meetings, communication, and coordination of activities in an office or project site., • Administrators are assigned to specific geographic areas* – some may be remotely located. Remote locations are considered 2+ hours from another office location. May be responsible for support of remote office locations as assigned. This may include business travel., • Responsible for general office upkeep and liaison with building management for maintenance requests, issues (i.e., AC/heat service,) and security access cards. COORDINATION WITH FACILITIES, • Responsible for visitor management such as answering incoming calls and welcomes office guests and ensures front office sign-in sheets, including International Travel forms, and Office Safety Guidelines are up to date., • Coordination of shipping/deliveries such as incoming and outgoing U.S. and overnight mail, distributes incoming mail/packages i.e., FedEx/UPS/Amazon/Staples., • Coordination of Managed Print Service program such as printer liaison, maintenance, paper/print supplies, instructions for print drives, and assists in coordinating with ARC for large plotter printing requests. COORDINATION WITH FACILITIES, • Assists with procurement of approved office materials and supplies as required., • Provides assistance for new hire onboarding, completion of I-9’s, etc. – this includes working with IT on all required new hire equipment along with collection of IT equipment and security cards for employees exiting the company., • Coordinates safety and compliance programs for office, including maintenance of office standards – visitor guide, bulletin boards, inspections of fire extinguishers, AED, AED/CPR Certification, and first aid kits, including PPE. COORDINATION WITH FACILITIES, • Assists with project support, i.e., technical/project assistance, document control (electronic and hard copy), records management processes (filing, archiving), which includes assistance with project-specific reports, data management, uploading of documents to project websites, project file structure assistance, and construction administration., • Additional project support may include project coordination, tracking of task orders and project contracts, maintain project plans as well as project procedures manuals, workflows, QA review of reports/correspondences, and other project coordination as needed., • May be assigned to assist with financial reports for office leaders which includes spreadsheet consolidation, tracking of data, senior staff tracking and travel/expense report support, and/or utilization reports., • May assist with Procurement activities such as Accounts Payable, Purchase Orders, etc., • May serve as timecard administrator to ensure timecards are completed and submitted on a weekly basis. Task activity and office location details are required., • May be assigned to assist with vehicle fleet program for the region, working directly with national vehicle lead and facilities administration teams on tracking all required documents, leases, and approvals for maintenance requests, processing new requests and drivers, and collecting monthly driving records for each vehicle., • May be assigned to support established Document Processing requests. Includes demonstrated competence using Microsoft Office applicationsis required with emphasis on creating Excel spreadsheets, formatting Word documents and developing PowerPoint presentations., • May be assigned to serve as on-site (physically at office location) local office point of contact for coordination of IT issues with Service Desk team, including new computer setup, return out of service machines, server/HVAC/other equipment issues, A/V set-up assistance and responding to Service Desk emails for additional information. COORDINATION WITH FACILITIES, • Exercises responsible and ethical decision-making regarding company funds, resources and conduct and adhere to Code of Conduct and related policies and procedures., • Must possess a high level of professionalism, communication skills and positive attitude when interacting with colleagues, clients, guests and other employees in the office. Positive employee engagement is a priority., • Must be comfortable working in a fast-paced environment with short deadlines, interruptions, and multiple tasks., • Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through., • Must be a strong team player, collaborative, with strategic thinking., • Other duties as required by business needs., • As a performance metric, all employees in the workplace must provide daily timecard comments specifying their work assignments, particularly when working from home or when absent from the office. Work-from-home schedules must align with the weekly work schedule set and approved by the Area Manager. Any changes to scheduled work or unexpected absences must be promptly communicated to the area manager to ensure adequate office coverage., • Employees may be assigned stretch assignments as needed, which are projects or tasks designed to challenge and develop their skills beyond their regular duties. These assignments provide opportunities for employees to explore new areas, enhance their expertise, and contribute to their professional growth. This will be a contract-to-hire position, and only candidates who can commit to long-term employment will be considered. Annual compensation will vary based upon individuals’ relevant experience.

The Role at a Glance We are seeking a dynamic and relationship-driven HR Generalist to support our Education segment, specifically for our Elior Independent School Dining brand. This role is heavily focused on employee relations within a large, diverse, and predominantly Spanish-speaking workforce. Reporting to the Sr, HR Director for the Education Segment, you will serve as a trusted advisor to field leadership, partnering closely with District Managers and operational leaders to proactively address employee relations matters, support workforce engagement, and drive consistent HR practices across the business. This role requires a hands-on, field-oriented HR professional who is comfortable navigating complex employee situations, delivering training, and supporting new unit openings. Travel up to 50% is required. What You’ll Be Doing • Serve as the primary HR partner for employee relations across a large, multi-site workforce, including a significant Spanish-speaking employee population, • Partner closely with District Managers and field leadership to coach, advise, and resolve employee relations issues, • Conduct end-to-end investigations, ensuring timely, consistent, and compliant outcomes, • Identify trends and root causes of employee relations matters and recommend proactive solutions to mitigate risk, • Deliver and support training for managers and field teams on employee relations, compliance, and HR best practices, • Support new unit openings, onboarding, and field HR needs in partnership with operations, • Build strong, trust-based relationships with leaders and employees to promote open communication and a positive employee experience, • Collaborate cross-functionally to align HR strategies with business objectives and operational needs, • Drive HR initiatives and projects that enhance employee engagement, compliance, and overall workforce effectiveness What We’re Looking For Must-Haves: • Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience), • 3+ years of HR Generalist experience with a strong focus on employee relations, • Experience supporting large, multi-site employee populations, • Strong knowledge of employment laws and HR best practices (multi-state), • Ability to build relationships and influence leaders in a field-based environment, • Bilingual in English/Spanish required, • Willingness and ability to travel up to 50%, • HR certification (PHR, SPHR, SHRM-CP, etc.), • Experience in contract services, food service, or high-volume operational environments, • Experience supporting field operations or distributed workforces Location: The position follows a hybrid schedule with four days in the office and one day remote. The office is located at 120 Broadway, Suite 1020, New York, NY 10271. Compensation: $75,000.00 - $88,000.00, based on experience Our Benefits: • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off About Elior Independent School Dining: Elior Independent School Dining partners with schools to create thoughtful, student-focused dining experiences that go beyond the plate. We serve as an extension of your campus, tailoring our programs to reflect your school’s unique culture and mission. With a strong focus on well-being and community, we provide expert service, culinary creativity, and a personal touch that supports students’ growth and success. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Shopify Architect (Part-Time, Remote) We are seeking a highly technical Shopify Architect to support and optimize our growing DTC ecommerce business. This role is ideal for someone who thrives in fast-paced consumer product environments and has deep experience improving Shopify performance, auditing tech stacks, integrating apps, and supporting international expansion initiatives. This is a part-time remote role requiring strong communication skills, strategic thinking, and hands-on Shopify expertise. Responsibilities • Lead Shopify architecture and technical optimization initiatives, • Improve site speed, Core Web Vitals, and overall storefront performance, • Audit existing Shopify tech stack and recommend scalable solutions, • Evaluate, implement, and manage third-party Shopify app integrations, • Work with subscription, upsell, cross-sell, loyalty, reviews, and personalization apps, • Troubleshoot conflicts between apps, themes, and custom code, • Support international expansion including localization, multi-currency, multi-language, and regional storefront considerations, • Optimize site structure and workflows for scalability and conversion, • Collaborate with marketing, ecommerce, and creative teams on launches and promotions, • Ensure clean deployment practices, QA processes, and site stability, • Provide technical recommendations aligned with ecommerce growth goals Requirements • 5+ years of Shopify development/architecture experience, • Strong background working with DTC ecommerce or consumer product brands, • Deep understanding of Shopify ecosystem and app integrations, • Experience improving Shopify site speed and performance optimization, • Strong knowledge of Shopify themes, Liquid, HTML, CSS, JavaScript, and APIs, • Experience with apps such as Rebuy, Recharge, Loop, Skio, Yotpo, Okendo, Nosto, etc., • Experience auditing and optimizing ecommerce tech stacks, • Familiarity with international ecommerce expansion strategies, • Strong communication and problem-solving skills, • Ability to work independently and proactively Nice to Have • Shopify Plus experience, • Experience with CRO and A/B testing tools, • Familiarity with GA4, Lighthouse, GTMetrix, or performance monitoring tools, • Experience working with offshore developers and cross-functional teams This is a remote, part-time opportunity with flexible hours for a highly technical ecommerce professional who can help scale and optimize a modern Shopify ecosystem.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off If you are a driven, sales-focused professional who thrives in a fast-paced environment, we are eager to see how your talents can contribute to our agencys success. Note: We are open to Part-Time schedules as well as Full-Time. RESPONSIBILITIES: • Proactively generate and follow up on leads to drive new business., • Meet and exceed sales targets by closing policies across multiple lines of insurance., • Identify customer needs and present tailored insurance solutions., • Conduct policy reviews and recommend coverage adjustments., • Assist with renewals, cross-selling, and upselling to maximize retention., • Maintain accurate records of sales activities and customer interactions.QUALIFICATIONS:, • Prior insurance experience highly preferred., • Must hold current insurance licenses (Property/Casualty and Life/Health)., • Strong sales and negotiation skills with a proven track record of success., • Ability to build rapport and establish long-term client relationships., • Self-motivated, goal-oriented, and eager to grow within a sales-driven environment. This is a remote position.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Consultant – Accounting Advisory Our consultants work as part of a team with other CFGI professionals, Big 4 auditors, and client management on all facets of the engagements, including analyzing financial information, interviewing client management, identifying key issues, report writing, participating in meetings, and developing a strong relationship with client management. Take ownership of your career at CFGI: · Gain exposure to a wide range of industries and/or projects. · Make a true business impact with your clients. · Own projects from start to finish. · Experience client interaction and thrive in a client-facing role. · Be consistently challenged and learn through a collegial environment created from top tier experts hired within the firm. · Enjoy the flexibility of office/remote/client site work locations (engagement specific). · Create your own path. · Enjoy what you do! What you might expect: · Preparation of operational due diligence for complex transactions (i.e. – acquisitions and divestitures, stock offerings, debt raises, IPO’s). · Accounting projects focused on carving out business units/subsidiaries. · Integration with client’s internal staff as a subject matter expert when it comes to operational senior accounting tasks or overall financial team support. · Preparation of financial and regulatory information in accordance with SEC and regulatory requirements (i.e. – 10K’s, 10Q’s, S-1 and S-4 filings, audit coordination). · Research & documentation projects related to new ASC accounting standards. · Process improvement projects and implementation of changes. Who you are: · An undergraduate degree in Accounting – CPA and/or MBA combined with solid accounting experience will be considered in lieu of a degree in Accounting. · Two to five years of experience in public accounting and/or industry accounting/finance with a minimum of two years at a Big 4 firm (Deloitte, EY, KPMG, or PwC). · Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Strong technical skills and a working knowledge of U.S. GAAP and SEC reporting. · Effective analytical and critical thinking abilities. · Entrepreneurial nature, self-motivated, ethical, and dependable. · High energy with commitment to quality client service. CFGI is dedicated to offering our employees strong and inclusive total compensation packages. Offer packages are based on several factors, such as the specific role and level being hired for, location, as well as the individual's skills, experiences, and qualifications. The good-faith estimated base salary range for this position is: $95,000 - $115,000. In addition to the base compensation, CFGI offers a competitive benefits package and various bonus programs and incentives, based upon an individual’s level and overall work performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in customer support, CX operations, support ticket handling, knowledge base documentation, escalation workflows, and structured support process review. This role supports current and upcoming remote consulting opportunities focused on structured customer support review, ticket workflow analysis, knowledge base assessment, escalation routing, exception handling, and high-quality project execution. Selected professionals will apply their customer support expertise to review realistic support scenarios, evaluate policy and documentation requirements, prepare structured written outputs, and support accurate, evidence-based customer support workflow tasks. Key Responsibilities Professionals in this role may contribute to: Ticket Handling & Support Response Review • Review customer support scenarios involving Tier 1 tickets, known-answer workflows, knowledge base references, macro selection, and response quality, • Evaluate support responses against source materials, product documentation, rule sets, and defined customer support criteria, • Support structured review of ticket replies, support macros, response templates, and customer communication workflows, • Review support scenarios involving refunds, exceptions, account issues, policy-based decisions, escalation triggers, and approval or denial workflows, • Evaluate exception handling decisions against documented policies, eligibility requirements, escalation rules, and customer context, • Support structured review of escalation notes, decision logs, customer communication records, and support playbooks, • Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content, • Evaluate support content against required sections, step accuracy, product logic, formatting standards, and documented workflows, • Support structured review of KB authoring, content maintenance, automation design, and QA processes Strong candidates may have: • 2+ years of experience in customer support, CX operations, support operations, technical support, help desk support, customer experience, or related roles, • Experience in B2B SaaS, marketplace, e-commerce, fintech, consumer apps, digital products, or other support-heavy environments, • Experience with one or more areas such as support ticket handling, macro design, automation workflows, escalation routing, refund or exception review, knowledge base authoring, CSAT analysis, or QA processes, • Familiarity with support platforms such as Zendesk, Intercom, Freshdesk, Front, Help Scout, Salesforce Service Cloud, HubSpot Service Hub, or similar systems, • Comfort reading and preparing support artifacts such as ticket responses, KB articles, macros, escalation notes, QA reviews, support playbooks, and customer communication records, • Strong written communication skills and ability to explain support decisions clearly, • A degree or professional background in communications, business administration, customer experience, information systems, service management, operations support, or a related field is helpful, • Experience with support QA, customer experience analytics, help center optimization, support automation, or support operations improvement, • Familiarity with CSAT, SLA tracking, escalation frameworks, refund policies, support macros, or internal support playbooks, • Experience preparing or reviewing ticket responses, KB articles, macros, escalation notes, QA scorecards, or customer communication templates, • Experience working with B2B SaaS, marketplace, e-commerce, subscription products, fintech, or digital service environments, • Apply customer support and CX operations expertise to structured remote project work, • Contribute to high-quality ticket workflow review, knowledge base assessment, escalation analysis, and support documentation, • Work on flexible, project-based assignments aligned with your professional background, • Use your customer support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $45–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

About CTBC Bank Established in 1966, CTBC Bank has been building customers’ wealth and Taiwan’s economy for over half a century now. In that time, it has grown into an international force offering a comprehensive suite of financial services. As of the end of 2025, the Bank’s consolidated assets totaled NT$6.88 trillion, the most among all privately owned banks in Taiwan. It is also the best-performing bank in other indicators, such as profits, tier 1 capital, and client base. In addition, CTBC Bank has the most extensive international presence of any Taiwanese bank, with 219 overseas outlets across 14 countries and regions. With a subsidiary, The Tokyo Star Bank, purchased in Japan and CTBC Bank subsidiaries established in the U.S., Canada, the Philippines, and Indonesia, the Bank has laid a strong foundation for regional business, providing international enterprises with comprehensive transnational financial services. Visit our website at JOB OPPORTUNITY: INDUSTRY: Commercial Banking POSITION: Banking Operation Associate LOCATION: Manhattan, NY. 1. Customer Service • Open new deposit accounts. Maintain account documentation file;, • Issue/Renew certificate of deposit (CD);, • Follow up with CD documents;, • Update changes in interest rates;, • Receive and process customer check deposits, including those received through lockbox and remote checkdeposit services., • Attend to customer's request for remote check deposit service, and coordinate in the installation and settingup of initial service for customer; and process remote check deposit transactions;, • Issue cashier check;, • Collect service charges (Monthly Account Maintenance fee);, • Process incoming clearing checks;, • Respond to customer's telephone inquiries including attending to all incoming phone calls;, • Internet banking set up and maintain. 2. ACH/Wire/Remittance Transfer • Process ACH/Wire transactions, • Investigate and resolve inquiries on ACH/Wire transactions, • Ensure full compliance with regulatory requirements on funds transfer activities 3. Treasury Service Processor • Maker functions relating to back-office processing of treasury transactions, • Authorize money market placement and borrowing payment transactions, • Authorize 'Yankee' CD transactions in SIGNALS system, • Authorize FX payment transactions in MUREX system 4. Process Letter of Credit/Trade Financing Activities • Process LC reimbursement claims, • Issue/Amend documentary L/C, standby Letter of Credit, D/A DIP bills for collection, • Check export LC documents for negotiation Requirements: • Education: Bachelor’s degree requried. Master’s degree preferred, • Experiences: Loan operation experience in financial services preferred, • Language skills: Bilingual in Mandarin Chinese and English required., • Software skills: Proficiency in PC skills such as MS Word, Excel, PowerPoint and Word processing WORK ENVIRONMENT: • Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits. CTBC Bank is an Equal Opportunity, Affirmative Action Employer. Minorities, women, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, genetic information, veteran status, or any other characteristic protected by federal, state, or local law, for all qualified applicants and CTBC Bank employees.

About DGA DGA Security protects some of the world’s most recognized brands. With over 50 years of market leadership, we combine a proven foundation with a relentless drive to evolve. We don’t chase trends. We solve real problems with measurable impact. We are making a significant investment in video and AI as core pillars of our next phase of growth, and we are looking for the leader who will turn that investment into market leadership. The Role This is a true build-and-lead opportunity. You own the video business end-to-end—product strategy, system architecture, vendor ecosystem, and advanced technical execution. Your mandate is clear: transform video into a scalable, high-performance, high-margin business that wins complex opportunities and delivers flawlessly in the field. You will play the lead role in defining the technical vision for our video portfolio and operate beyond the scope of traditional sales engineering or support - owning the hardest problems and setting the standard for excellence. Responsibilities • Build and scale a structured, repeatable video and live monitoring offering, • Architect advanced surveillance systems for commercial and multi-site environments, • Own and solve non-standard, high-complexity system designs, • Establish best-in-class standards for design, deployment, and lifecycle support, • Own, lead and optimize key vendor partnerships (OpenEye, Axis, Speco, others), • Identify, evaluate and onboard next-generation technology, • Integrate AI analytics to elevate detection accuracy and response outcomes, • Partner with Sales to win high-value, technically complex deals, • Serve as the escalation point for the most challenging technical issues, • Drive system reliability, performance, and scalability across the installed base, • Reduce install friction and long-term support burden, • Create clarity and consistency through strong documentation and standards Success • Video becomes a major, accelerating revenue engine for DGA, • Systems are consistent, scalable, and operationally efficient, • AI meaningfully improves detection, response times, and differentiation, • DGA consistently wins more complex, high-value opportunities, • Installed systems are stable, high-performing, and easy to support Requirements • 5–10+ years in commercial security, video, or related technology, • Strong IP networking and remote connectivity, • Proven experience designing multi-site, high-availability systems, • Advanced troubleshooting across hardware, software, and networks, • Experience integrating video with monitoring or security platforms, • Strong vendor management and product evaluation experience, • Demonstrated success building or scaling technical programs, • High ownership, strong judgment, and ability to create structure Nice to Have • Deep experience with video surveillance systems (VMS, cameras, infrastructure), • Experience leveraging video system data and analytics to proactively identify issues, improve performance, and enhance monitoring outcomes, • Hands-on experience with AI-based video analytics tools and platforms, • Experience with platforms like OpenEye, Axis, Speco, or similar, • Remote guarding or live video monitoring experience, • Access control or intrusion background This is a high-impact leadership role with the mandate—and visibility—to shape DGA’s next phase of growth. Success in this role opens the door to broader product and technology leadership across the organization. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $150,000 and $170,000 dollars, which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description PURPOSE OF POSITION: To be responsible for providing a high quality of Customer Service in a broad variety of activities. Will be called on to work in both the Teller and Customer Service areas, according to needs. Responsible for presenting full array of Amalgamated Bank’s products to existing and potential customers at the Branch and at off-site events. Support branch management in achievement of branch performance metrics ESSENTIAL JOB FUNCTIONS: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses, • Perform all functions to open and maintain new and existing accounts, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, community and CRA activities, • Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Branch Manager Responsibilities behind Teller Line: • Perform all RBR duties such as stop payment orders, accept payment for rental of safe deposit boxes, process deposits / withdrawals, cash checks etc, • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Assist RBR’s with complex work related matters (i.e. check cashing.), • Research and investigate customer claims in archive area, in matters relating to missing deposits, missing checks, original ATM envelopes, etc., to help resolve issues for customers in a timely manner, • Perform RBR functions as assigned. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIREMENTS: • High School Diploma or equivalent, • Minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The starting hourly salary for this role is between $25.00– $30.01 an hour. The actual pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Business Analyst II – Deal Closing & Monitoring (Financial Risk) Midtown Manhattan, NY (Hybrid) Up to $70/hour | 6-Month Contract (Potential for Conversion) Our client, a leading global corporate and investment bank, is seeking a Business Analyst II to join their Deal Closing & Monitoring team within Financial Operations. This is a high-impact, middle office role supporting the full lifecycle of complex lending transactions across multiple business lines. This opportunity offers strong exposure to front office, risk, and legal teams, with the potential to convert to a full-time position. Work Schedule Hybrid: 3 days onsite in Midtown Manhattan, 2 days remote In line with company policy (including select Mondays and Fridays onsite) Position Overview This role sits at the center of the loan lifecycle, ensuring that transactions are accurately executed, properly booked, and actively monitored from closing through repayment. The ideal candidate brings a strong understanding of credit products, attention to detail, and the ability to manage multiple deals in a fast-paced environment. You will act as a key liaison between front office, operations, risk, and clients to ensure seamless execution and ongoing compliance. Key Responsibilities: Deal Closing & Execution • Support pre-closing and closing activities for new credit facilities, • Review credit agreements and validate alignment with approved terms, • Ensure all conditions precedent (CPs) are satisfied prior to funding, • Manage a portfolio of loan transactions from closing through termination, • Monitor borrower compliance with financial and reporting covenants, • Track collateral positions and ensure timely updates and valuations, • Identify and escalate covenant breaches or potential risk issues, • Ensure adherence to internal policies and regulatory requirements, • Partner cross-functionally with Front Office, Risk, Legal, Finance, and Operations teams, • Maintain accurate records, reconciliations, and funding activity tracking, • Assist with process improvements and operational efficiency initiatives, • 5+ years of experience in commercial lending, loan operations, or credit support within a bank or financial institution, • Strong understanding of loan products, credit agreements, and financial statements, • Experience with loan lifecycle processes (closing, booking, monitoring), • Familiarity with Loan IQ or similar loan systems strongly preferred, • Excellent attention to detail and ability to manage multiple transactions simultaneously, • Strong communication and organizational skills, • High visibility role with exposure to multiple business lines, • Opportunity to work closely with front office and senior stakeholders, • Strong potential for full-time conversion, • Competitive hourly rate up to $70/hour If you’re interested in a role that combines deal execution, risk oversight, and cross-functional collaboration within a top-tier banking environment, we’d like to hear from you.

HCLTech is looking for a highly talented and self- motivated SAP Program Director to join it in advancing the technological world through innovation and creativity. Job Title: SAP Program Director Job ID: 100293 Position Type: Full-time Location: Remote w/travel Overview We are seeking an experienced SAP Program Director to lead large-scale SAP transformation programs, ensuring successful delivery of complex initiatives aligned with business objectives. This role requires strong leadership, strategic thinking, and deep expertise in SAP ecosystems (e.g., S/4HANA, ECC, cloud integrations). Key Responsibilities • Program LeadershipLead end-to-end SAP programs, including S/4HANA implementations, migrations, and upgrades, • Define program strategy, roadmap, and execution plans aligned with organizational goals, • Oversee multiple project streams and ensure integration across workstreams, • Stakeholder ManagementEngage with C-level executives, business leaders, and IT stakeholders, • Act as the primary point of contact for program governance and escalation, • Communicate program status, risks, and outcomes effectively, • Delivery & ExecutionEnsure on-time, on-budget delivery of SAP programs, • Establish program governance, KPIs, and reporting frameworks, • Manage third-party vendors, system integrators, and consulting partners, • Financial ManagementOwn program budgets, forecasts, and financial tracking, • Ensure cost optimization while maintaining delivery quality, • Risk & ComplianceIdentify and mitigate risks across the program lifecycle, • Ensure compliance with internal policies and external regulations, • Drive quality assurance and testing strategies, • Team LeadershipLead cross-functional teams including functional, technical, and business resources, • Mentor program managers and project leads, • Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred), • 15+ years of experience in SAP delivery, with at least 5+ years in program leadership roles, • Must have consulting experience, • Proven experience leading large SAP transformations (e.g., S/4HANA implementation or migration), • Strong understanding of SAP modules (FI/CO, MM, SD, etc.) and integration architecture, • Experience managing global, multi-million-dollar programs, • SAP certifications (e.g., S/4HANA, SAP Activate), • PMP, PgMP, or equivalent program management certification, • Experience with Agile/Hybrid delivery methodologies, • Strategic leadership and decision-making, • Program and portfolio management, • Risk management and problem-solving, • Financial and budget management, • Vendor and stakeholder management, • Excellent communication and negotiation skills Pay and Benefits Pay Range Minimum: $140,000 base per year Pay Range Maximum: $256,000 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Description Note: Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus or commissions. CPower is a leading Virtual Power Plant platform, monetizing the value of customer-sited energy to intelligently strengthen the grid. For over a decade, we’ve made turning flexible energy into revenue simple for partners and large energy users such as businesses, manufacturers, public institutions and healthcare organizations, delivering $1.4 billion from demand response and energy flexibility programs to customers since 2015. We are looking for a Business Development Associate, Energy Storage who will play an important role in bringing about the proliferation of energy storage through their support of energy storage project design, financial analysis, proposal generation, customer and site qualification, and management of partners and processes through the development and contracting of energy storage projects. This role presents an opportunity to learn about the emerging energy storage and distributed renewable energy industry from the ‘inside’, while working on significant and impactful projects with customers from day one. The successful candidate is passionate about helping to build a sustainable, distributed energy grid, and has U.S. energy markets knowledge and experience, some familiarity with energy storage and/or distributed/renewable generation, and the value streams that determine project success. They excel in the “white-space” and are enthusiastic about helping to build upon the early successes of a burgeoning business situated within an established and respected energy solutions company. Our focused team is dedicated to building a high-performing and successful business and looking for someone motivated to be a catalyst for our accelerated growth. Based on candidate location, our primary preference is a hybrid role requiring in-office presence at our New York City location or Baltimore, MD location three days per week (Tues/Wed/Thurs). Our secondary preference is remote. Essential Duties and Responsibilities • Sales Support for Energy Storage (ES) projects., • Analyze customer utility bills and interval data., • Run models to size energy storage projects and analyze financial viability (both standalone and paired with other distributed assets like solar)., • Create proformas and customer proposals., • Manage commercial modeling “tools” for site qualification and evaluation., • Contracting Support for ES Projects., • Support creation of customer contracts by supporting the generation of partner/supplier contracts and term sheets for ES projects., • ES Project implementation support., • Compile and organize project descriptions and documentation., • Compile, generate, and submit documentation for financial incentive applications., • Coordinate project design documentation with deployment partners and suppliers., • BA/BS required (finance or engineering degree preferred)., • 3-5 years in electric/power markets or a related field., • Highly effective verbal and written communicator., • Experience with DER modeling tools like Energy Toolbase, HomerGrid, HomerPro, Geli, or similar., • Experience and understanding of U.S. wholesale and retail energy and capacity markets. • Experience with utility and retail electric bill structures and components, their origin, and their impacts on overall retail electric costs., • Familiarity with grid services value streams (capacity markets, ancillary services, utility programs, etc.). • Comprehension of energy storage and/or distributed/renewable energy assets and their operation. Unique opportunity to work at a successful, growing company with a strong entrepreneurial spirit. We focus heavily on developing our employees and linking successes to our core values. CPower offers a great benefits package that includes medical, dental, vision, 401K, vacation, up to $10,000 per calendar year in tuition reimbursement, etc. CPower’s leadership prides itself on maintaining a rewarding culture, and always striving to offer a great team-member experience. CPower is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. We believe that diversity and inclusion among our team members is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Position Overview PACO Group (PACO) is seeking an experienced Senior Estimator – Level III to provide on-site estimating support to the Metropolitan Transportation Authority (MTA) Construction & Development (C&D) organization. The Senior Estimator will work under the direction of the Principal Estimator and will be responsible for preparing, reviewing, validating, and analyzing cost estimates for complex capital program projects across all design phases, including conceptual, schematic, design development, and construction documentation. This role plays a critical function in supporting capital program budgeting, cost forecasting, risk assessment, and scope validation, ensuring estimates accurately reflect current market conditions, project logistics, and design intent. The position requires a highly analytical professional with extensive experience in large-scale infrastructure projects and the ability to collaborate effectively with multidisciplinary stakeholders. NOTE: If you do not meet the required qualifications please do not apply. Key Responsibilities and Duties Estimating & Cost Development • Assist the Principal Estimator in executing comprehensive cost estimating processes for complex capital projects., • Prepare detailed labor and material cost estimates across all design phases, from early conceptual through construction documentation., • Perform quantity take-offs and detailed cost breakdowns for all major construction disciplines., • Analyze drawings, specifications, and technical documents to identify cost drivers, assumptions, and constraints., • Review and finalize unit cost pricing to reflect current market conditions, logistics, and procurement strategies., • Obtain, validate, and incorporate current pricing data from industry databases, contractors, and suppliers. Benchmarking, Risk, and Cost Validation • Review historical benchmark cost data and identify variances from current estimates., • Evaluate estimates to identify potential risks, environmental impacts, financial implications, and schedule impacts., • Support early-stage cost forecasting using industry experience, historical data, and benchmarking methodologies., • Coordinate with architects and engineers to refine scope and improve estimate accuracy. Coordination & Documentation • Coordinate with internal and external stakeholders, including project controls, engineering, architecture, and construction teams., • Consult with the Principal Estimator as needed within the assigned functional area., • Participate in estimate reviews and methodology development under the guidance of the Principal Estimator., • Prepare clear, defensible estimating documentation suitable for capital program decision-making., • Interpret technical documents accurately and promote continuous improvement in estimating practices. Required Qualifications • Bachelor’s degree in Engineering, Architecture, Finance, Statistics, Mathematics, Construction, Project Management, Business Administration, or a related discipline., • Minimum fourteen (14) years of relevant experience, including work on large-scale projects., • Experience leading or independently developing detailed material and cost estimates for major capital projects, typically in the range of approximately $100M to $200M (+/-)., • Demonstrated knowledge of all major construction disciplines., • Demonstrated knowledge of construction costs, budgets, and scheduling practices., • Demonstrated knowledge of construction methods, techniques, and equipment., • Demonstrated proficiency in mathematics, statistics, and cost data analysis. Preferred Qualifications • Estimator or Associate Estimating Professional certification, • Experience supporting capital programs within transit, railroad, or public agency environments., • Prior experience working with MTA, MTA C&D, Metro-North Railroad, or similar public transportation agencies. Skills and Competencies • Strong communication and interpersonal skills., • Excellent team building, problem-solving, and prioritization skills., • Significant analytical skills with a high level of attention to detail., • Demonstrated ability to achieve successful results and promote organizational effectiveness and continuous improvement., • Strong technical writing and cost reporting capabilities., • Ability to manage multiple estimating efforts concurrently and meet deadlines., • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint, and other estimating software (such as HCSS) within a Windows environment., • Professional judgment, reliability, and commitment to accuracy, quality, and collaboration. Work Environment and Schedule • Full-time, on-site role based out of MNR headquarters in New York., • Standard work schedule is Monday through Friday, eight (8) hours per day; however, the schedule may adjust slightly based on MNR operational needs., • Limited hybrid flexibility (e.g., up to one day per week remote) may be considered, subject to MNR approval, project needs and site requirements., • Contract assignment duration is 12 months, with the possibility of an extension., • Travel within the New York metropolitan area may be required for meetings, coordination activities, or project-related engagements. Compensation • The good-faith salary range for this position is $70–$85 per hour, depending on experience, qualifications and client requirements., • Candidates with greater depth of experience or specialized expertise may fall toward the higher end of the range, and exceptional candidates may be considered for compensation outside of this range, consistent with client budget and company policy. Benefits Summary • 401(k) and 401(k) Employer Matching, • Health Insurance, • Dental Insurance, • Group Life Insurance, LTD and AD&D, • Paid Time Off, • Paid Holidays, • Professional Development Assistance EEO Diversity Statement PACO Group, Inc. is committed to furthering opportunities for everyone in the national construction market. The firm periodically reaffirms this commitment through an active affirmative action plan. It provides Equal Employment Opportunities (EEO) to all employees without unlawful discrimination regarding race, creed, color, national origin, sex, age, disability, marital status, religion, military status, pregnancy, sexual orientation, or citizenship status. As an equal opportunity employer, we have recruited, hired, promoted, and retained an ethnically and socially diverse professional staff. Our efforts to date have produced a multidisciplinary workforce—a record of diversity that extends to the highest levels of the firm's management.

As a member of WideOrbit’s Professional Services team, reporting to the Principal Consultant, Digital Practice Lead, the Solutions Consultant is responsible for delivering implementation projects and professional services engagements, with a primary focus on WideOrbit Digital solutions including digital order management, integrations, and ad tech workflows. In this role, you will lead the design and execution of client onboarding, architecting customized solutions that support both linear and digital workflows and align with each client’s unique business and operational needs. You’ll ensure seamless compatibility of solutions within the broader WideOrbit ecosystem, maintaining alignment across products and services. The ideal candidate has a blend of media, ad tech and technical consulting experience, with the ability to collaborate effectively with internal teams, including Product, Engineering, and Sales. If you’re passionate about understanding client goals, proactively addressing challenges, and are comfortable taking a hands-on approach to ensure successful project delivery and maximize the value clients derive from WideOrbit solutions, please apply today. Here’s what success will look like: • Manage end-to-end implementation and professional services projects, ensuring alignment with both WideOrbit and client objectives, delivered on time and within scope., • Drive the gathering of business requirements, mapping workflows, design and tailoring configurations to client needs and ensuring effective project execution., • Partner closely with teams across Product, Engineering, and Sales to align technical and business strategies, facilitating effective and efficient project delivery and client satisfaction., • Engage with clients in a proactive, consultative manner to understand their business objectives, recommend best practices, and troubleshoot configuration., • Plan and deliver training sessions for new clients during implementations and existing clients during professional services engagements, ensuring effective adoption of the WideOrbit platform., • Demonstrate flexibility and initiative when working on solutions that are still in development, contributing feedback and creative problem-solving., • Identify opportunities to enhance processes and best practices as the WideOrbit platform evolves., • Coordinate with project managers to develop high-level timelines, manage resources, and prioritize multiple projects, seeing each through to completion., • Identify, document, and communicate software defects or enhancement requests, collaborating with internal teams and keeping clients informed., • Stay current on new WideOrbit products, features, and industry trends., • As needed, travel to client sites to support onboarding, discovery sessions, and onsite training. To thrive in this role, we’re looking for: • 4+ years of experience in a media-focused software environment, with digital advertising, programmatic media or ad tech integrations preferred., • Hands on knowledge of ad servers (Google Ad Manager, Freewheel, Adswizz/Audiomatic, etc.), DSPs (DV360, The Trade Desk, etc.), and platforms for ad buying/selling., • Strong technical aptitude and comfort working across evolving solutions and systems., • Comfort using AI-powered tools to support daily work (e.g., analysis, documentation, troubleshooting, knowledge discovery, or process automation)., • Bonus: Understanding of linear TV, audio, and cross-platform media workflows is a plus., • Strong interpersonal skills with a proven ability to build trusted relationships with clients and internal teams., • Comfortable serving as a primary client point of contact and collaborating effectively across functions., • Demonstrated problem-solving skills with a consultative, solutions-oriented mindset., • Highly organized with strong time management skills and the ability to balance multiple priorities., • Passion for delivering exceptional client experiences., • Excellent written and verbal communication skills. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Location: This role can be based in any of our offices or remote, with a preference for candidates working in the Eastern Time Zone. Pay Range: $95,000 - $110,000 + Annual Variable Bonus Compensation: The compensation range listed, and a general description of other compensation and benefits will apply to this position. Various factors are considered to determine compensation ranges including market data, location, experience, qualifications, and skills. WideOrbit reserves the right to pay more or less than the salary and benefit information posted. Benefits & Perks: Besides a great work environment with smart and friendly coworkers, direct access to leadership and knowledge about how your work impacts company success, here are some of our benefits and perks: A competitive salary, health insurance, sabbatical leaves, great vacation package, work/life balance, life event benefits, casual work attire, 401(k) match, and plenty of opportunities to grow! Equal Opportunity Employer: We are committed to treating all applicants fairly, WideOrbit is an equal opportunity employer that prohibits unlawful discrimination based on race, color, religion, sex, national origin, age, physical or mental disability, medical condition, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. Additionally, we consider qualified applicants whose histories are impacted by our justice system, consistent with applicable federal, state, and local law.

NOTES (this is for a major bank in the NYC area). • Hybrid - 3 days onsite, 2 days remote required, • Looking to start ASAP, • Must have at least 3-4 years of LOANIQ experience with agency servicing specifically (will be eventually helping train other team members on LoanIQ), • Strong background of onboarding and booking new transactions, especially in agent servicing, • Need to be able to read a credit agreement (STLA most important), • Understanding of cash reconciliations, research, and resolution and loan servicing, • Would be a perk if they had experience using MS Dynamics but not a must, • Team is about 10 people in size (predominantly in Baltimore), • Interview process would be meeting with HM and two VP's - hopefully all in one sitting OVERVIEW We are looking for an experienced loan operations professional to join the FID Secured Lending (FSL) operations team on a temporary basis. The FSL business is in a period of significant volume growth, and this role exists to provide immediate production capacity in loan booking, participant servicing, and agency servicing — all within LoanIQ. This is a hands-on production role. We need someone who can process transactions from day one with minimal ramp-up. Prior experience at a major syndicated lending institution (agent bank or participant) is essential. KEY RESPONSIBILITIES Loan Booking & Deal Setup • Book new loan facilities in LoanIQ based on credit agreement terms, including deal, facility, and loan-level hierarchy setup, • Extract and input key commercial terms from credit agreements: pricing grids, commitment amounts, maturity dates, repayment schedules, borrowing base structures, financial covenants, • Set up deal economics accurately to support correct regulatory capital calculation, risk exposure, and credit availability, • Coordinate with front office, legal counsel, and product control on deal closing mechanics and funding instructions Participant Servicing • Process lifecycle servicing events for deals where the firm holds a participant position: interest payments, fee payments, principal repayments, rate resets, and rollovers, • Reconcile agent bank notices against LoanIQ records; investigate and resolve discrepancies in payment amounts, rates, or accrual periods, • Monitor and process borrowing base certificates, compliance certificates, and covenant reporting as received from agent banks, • Handle facility amendments, extensions, and waivers on participant positions, updating LoanIQ deal structures accordingly Agency Servicing • Perform agent bank servicing functions in LoanIQ for deals where the firm acts as administrative agent or lead arranger, • Process and distribute interest, fee, and principal payments to the lender syndicate; calculate pro-rata and non-pro-rata distributions, • Manage lender positions following primary syndication, secondary trade settlements (assignments and participations), and commitment changes, • Generate and distribute agent notices to the lender group: drawdown notices, rate-setting notices, paydown notices, amendment and waiver requests, • Process SOFR rate resets, calculate all-in rates including applicable margins and floors, and initiate rollover transactions Controls & Reporting • Ensure all transactions are processed within established SLAs and in accordance with operational procedures and risk controls, • Escalate exceptions, fails, and breaks promptly through the appropriate channels, • Support month-end and quarter-end processing, including accrual verification and GL reconciliation support REQUIRED QUALIFICATIONS – Note- really looking for 5-6 years -Senior Analyst type of role • Minimum 3 years of hands-on experience in syndicated loan operations at a bank, fund administrator, or financial institution, • Direct, daily working experience with LoanIQ — this is non-negotiable. Candidates must be able to navigate deal/facility/loan hierarchies, process servicing events, and troubleshoot system issues independently, • Demonstrated experience in at least two of the following three areas: loan booking/deal setup, participant servicing, agency servicing, • Understanding of SOFR-based lending conventions, including rate lookback mechanics, compounding methods, and fallback provisions, • Ability to read and interpret credit agreements, amendments, and agent notices to extract operational terms, • Strong attention to detail in a high-volume, deadline-driven environment PREFERRED QUALIFICATIONS • Prior experience at a bulge-bracket or large regional bank in a loan operations or loan servicing role, • Experience with structured credit products: CLO warehouses, CRE warehouses, subscription finance / capital call facilities, • Experience with Microsoft Dynamics or similar case management / workflow tools ABOUT THE TEAM Global Loan Services (GLS) supports three business lines across the full loan lifecycle: Structed Lending, Global Capital Markets, and Leveraged Finance Trading. The team operates across New York, Baltimore, London, Glasgow, and multiple locations in India. FSL is the fastest-growing segment of the book. The successful candidate will join a team managing a diverse product set including traditional corporate lending, structured credit warehouses, CRE facilities, and subscription finance. This is a high-visibility function with direct interaction with front office desks, legal, and product control. NOTES FOR STAFFING AGENCIES • Candidates who list LoanIQ on their CV but cannot describe the deal/facility/loan hierarchy, or who cannot walk through a basic interest payment or rate reset workflow, will not be progressed, • We are not looking for project managers, business analysts, or technology implementation profiles. This is a production operations role, • Candidates from non-lending backgrounds (e.g., equity operations, FX operations) will not be considered unless they have direct, recent loan servicing experience in LoanIQ

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

We are a New York City Certified B Corp law firm with a special focus in representing non-profit and for-profit real estate developers, investors and public finance agencies in structuring and closing complex, tax-regulated affordable housing, and community development transactions. We are seeking mission driven and entrepreneurial additions to our team. Specifically an attorney with 2-8 years of experience, admitted to practice in the state of New York, with experience in commercial real estate and/or affordable housing transactions. The Associate Attorney will be responsible for representing developers in commercial real estate and affordable housing transactions, including but not limited to acquisitions, financings, joint venture negotiations, leasing, and non-profit work. Experience submitting petitions to the New York State Attorney General’s Office Charities Bureau and the Supreme Court of the State of New York for approval of real estate transactions and corporate transactions (eg mergers, dissolutions, etc.) is highly preferred. New York Bar Admission is required, New Jersey or any other state admission is also a plus. Portable business is likewise a plus. Qualifications: • New York State Bar Admission Required, • Affordable housing experience preferred but not required, • Portable business is a plus We currently offer temporary hybrid/remote work. We offer a competitive benefit package such as 401k, medical, dental, vision, etc. Salary will be commensurate with experience. We promote employee growth and development while offering attorneys a hands-on approach. Interested candidates who meet these qualifications should submit their resumes and writing sample. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description: • Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities: - Incident Management & Resolution: • Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager., • Perform triage and assignment of site alerts/incidents., • Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely., • Adhering to SLAs agreed in the Scope, • Conduct daily site walkthroughs and routine checks., • Maintain site-specific knowledge base and update manuals., • Performs routine maintenance and preventive checks to ensure the health of critical IT systems, • Bridge between L2/L3 support teams and business stakeholders., • Engage and escalate IT issues impacting business operations., • Coordinate and shadow dispatch engineers during work completion., • Reporting to the Track Lead / Team Lead at Site, • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to, • resolve those problems, • Troubleshooting technical issues, • Attends operations related meetings., • Site review & meetings with site SPOC., • Meetings with vendors, OEMs on open actions, • Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations., • ServiceNow for SLA tracking and ticket management., • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Hands on experience in handling Data center hardware., • Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology., • Strong Customer service skills, • Able to handle unforeseen situations., • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Excellent communication and conversation skills (Verbal and Written), • Coordination with HCL internal teams, stakeholders, and vendors, • Good documentation skills, • Good working knowledge of MS OFFICE, • Should have a great customer handling skill, • Can drive HCL’s value and its methodology, • Ability to adjust to evolving processes HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Sr Production Engineer Duration: 12 Months (with possibility of extension based on performance and business needs.) Location: Remote: US ( Occasional travel to Yahoo offices Sunnywale, Ca or New York, NY) Coding test: Required Pay: $85-$100/Hr How does this role fit within the team/department? This role sits within Yahoo Mail's Production Engineering. Engineers in this role directly support cloud infrastructure reliability, cost efficiency, and automation for one of the world's largest consumer email platforms, serving hundreds of millions of users globally. Overview Of The Team Yahoo Mail Production Engineering manages GCP-based infrastructure including GKE clusters, Compute Engine, Dataproc, Vertex AI and more gcp services. The team is responsible for production reliability, capacity planning, cost optimization, CI/CD pipelines, MLOPS, and infrastructure-as-code across 40+ GCP projects on an extra large, petabyte data size scale. We work in close collaboration with software architects, developers and product managers to deliver end to end results. Primary responsibilities (daily/weekly)? • Operate, monitor, and improve GKE apps, Analytics, and ML production workloads, • Manage Terraform/Ansible/Helm IaC for GCP resource provisioning and policy enforcement, • Participate in on-call rotation for production incidents, • Review and improve CI/CD pipelines for services deployed in Python, Node.js, and Java, • Collaborate with architects and developers on infrastructure architecture and design, • Automate cloud operations through programmable and secure solutions, • Leverage AI-driven tools for development agents, troubleshooting, and automation Key projects or initiatives for the role? • On-prem to GCP migration of large-scale Yahoo Mail workloads, • Analyti- Analytics pipeline and reliability improvementsplatform work (Vertex AI, Generative AI, BigQuery, Looker, Dataproc) Success metrics or KPIs for this role? • On-call incident resolution time and escalation rate (MTTD, MTTR, MTTE), • Terraform/IaC coverage of managed resources, • CI/CD pipeline reliability and deployment velocity, • Progress on on-prem to GCP migration milestones, • Sprint goal achievement (SMART goals per sprint) Technical (Required) • 5+ years in SRE, DevOps, Infrastructure, or Cloud Operations with on-call duties, • GCP services proficiency: GKE, GCE, Networking, Security, CI/CD, and common cloud technologies, • IaC proficiency: Terraform, Ansible, and Helm Charts, • Programming in Python, Node.js, and Java; ability to build CI/CD pipelines in these languages, • Linux, TCP/IP, HTTP, mail protocols, DNS, CDN, load balancers, and troubleshooting, • Experience with large-scale production applications, systems, and networks Technical (Advantageous) • Cloud databases and storage: GCS, Cloud SQL, Spanner, Memorystore, • ML/AI platforms: Vertex AI, Generative AI, BigQuery, Looker, Dataproc, • Cloud Observability and OpenTelemetry, • Proven track record migrating on-prem infrastructure to GCP, • Operational experience in both on-prem and cloud environments Ideal experience level (years, leadership, industries)? 5+ years total cloud/SRE experience, with preference for GCP. Experience at large-scale internet companies with petabytes level data production systems is strongly preferred.

Job Title: Executive Assistant / Sr. Admin Location: New York New York 10036 Duration: 12 months with strong extension/conversion potential Work Schedule: Hybrid – 4 days onsite, remote Fridays Pay Range : $25/hr. - $30/hr on W2 Interview Process: 1 round (45 mins via Teams) including a case study Position Overview • Leading global financial services organization is seeking an experienced Executive Assistant / Senior Administrative professional to support senior leadership within the Investment Banking division., • This role requires a highly organized, polished, and proactive professional who can manage executive support, operations, events, travel coordination, reporting, and stakeholder communication in a fast-paced corporate environment. What the Hiring Manager is Looking For Core Profile The Hiring Manager is targeting a candidate who can operate like a trusted business partner to executives — someone polished, proactive, detail-oriented, and able to manage multiple priorities without needing constant direction. Top Skills to Win the Role • Executive Calendar & Travel Management, • Managing complex calendars, scheduling across time zones, coordinating meetings, travel, and executive priorities., • High-Level Administrative Support, • Supporting senior executives within corporate/investment banking or fast-paced enterprise environments., • Communication & Stakeholder Management, • Strong written/verbal communication with executives, vendors, leadership teams, and external stakeholders., • Operational & Organizational Excellence, • Expense reports, invoices, event coordination, reporting, documentation, office operations, and multitasking., • Problem Solving & Professionalism, • Ability to think ahead, solve issues independently, maintain confidentiality, and stay calm under pressure. Candidate Must-Have Background • 5–7+ years supporting executives or senior leadership, • Experience in banking, finance, consulting, or corporate enterprise environments preferred, • Strong MS Office skills (Outlook, Excel, PowerPoint, Word), • Experience handling:, • Calendars, • Travel, • Expenses, • Vendor coordination, • Executive communications, • Events/meetings, • Strong attention to detail and professionalism, • Ability to work onsite in NYC 4 days/week Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ___ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

TITLE: People Operations Intern DEPARTMENT: People REPORTING TO: Senior HR Coordinator OFFICE LOCATION: New York City, NY, USA ROLE TYPE: Internship, Hybrid (3 days In-Office, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? As a People Ops Intern, you will join IPC’s Global People team and work closely with People Operations and Benefits stakeholders, supporting employees across AMERS and EMEA regions. This internship provides exposure to the full employee lifecycle, with a strong focus on HR operations, benefits administration, data accuracy, and employee experience. You will support day-to-day People activities while contributing to global programs that promote employee wellbeing, engagement, and operational excellence. You will be part of a fast-paced, collaborative, and international team that manages multiple priorities and plays a key role in shaping the employee experience at IPC. You may also: • Provide HR administrative support to employees across AMERS and EMEA., • Assist with onboarding and offboarding processes, including documentation, coordination, and system access., • Support benefits-related activities, including employee inquiries, enrollment support, and data validation., • Maintain accurate employee records and documentation for current and former employees., • Support updates, audits, and reporting within the HRIS system (Oracle Cloud), • Assist with People programs, including Wellness, Diversity & Inclusion, Learning & Development, and Reward & Recognition., • Support employee engagement initiatives, Town Halls, and internal communications., • Assist with the review and maintenance of internal HR materials and policies, • Contribute to ad-hoc People Ops projects and process improvement initiatives., • Proactively identify opportunities to leverage AI tools or automation to improve People Ops & Benefits processes, workflows, or operational efficiency, and share recommendations with the team. How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Recent graduate or in the final year of a Bachelor’s or Master’s degree in Human Resources, Psychology, Business Administration, or a related field., • Excellent English language skills (written and spoken)., • Strong communication and teamwork skills., • Strong analytical and problem-solving abilities, with a high level of attention to detail., • Comfortable navigating ambiguity and changing priorities. Preferred / Advantageous: • Interest in People Operations, HR Administration, and/or Benefits., • Exposure to HRIS systems (e.g., Oracle HCM is a plus)., • Comfort working with data, documentation, and confidential information., • Interest in process improvement, automation, or AI-enabled tools., • Experience in a fast-paced corporate or international environment. Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives., • Access to LinkedIn Learning., • Access to IPC University., • Improve your technical and soft skills through integrated training and development workshops., • Gain invaluable exposure to leadership and the corporate environment., • Build lasting connections through networking and relationship-building opportunities., • Connect with your peers through exciting social events. Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Company Overview: We are seeking a Senior Consultant level consultant with deep expertise in Change Management and Adoption to support high-impact transformation initiatives across life sciences organizations. This role is ideal for candidates coming from Big 4 or top-tier consultancies who want to combine structured change methodologies with hands-on client leadership to drive measurable adoption and sustained business outcomes. You will lead change and adoption workstreams across digital, data, and operating model transformations, partnering closely with client stakeholders to ensure successful implementation and long-term behavioral change. You will also contribute to firm growth through proposal development and thought leadership. This role will be hybrid based out of NYC, Boston, Philadelphia, or Raleigh. Applicants must reside within reasonable commute distance to one of these major cities. Please do not apply if you do not meet this criterion. Key Responsibilities: Change Management & Adoption Strategy • Lead end-to-end change management strategies across transformation initiatives, including digital, data, and process implementations, • Conduct stakeholder mapping, change impact assessments, and organizational readiness evaluations, • Develop and execute communication, engagement, and training strategies to drive adoption, • Define and track adoption KPIs, success metrics, and behavioral outcomes to measure impact, • Design and deliver training programs, workshops, and enablement materials tailored to diverse stakeholder groups, • Drive user adoption across new systems, tools, and operating models, • Partner with business and technology teams to embed change into day-to-day operations, • Manage multi-workstream consulting engagements, overseeing teams, timelines, and deliverables, • Serve as a day-to-day client lead, engaging stakeholders across R&D, Commercial, Medical Affairs, and Operations, • Facilitate workshops and working sessions to drive alignment and decision-making, • Mentor and develop junior consultants, providing coaching and quality oversight, • Contribute to business development, proposal development, and account expansion, • Support service line growth through development of change management methodologies, tools, and best practices Requirements: • 4–10+ years of experience in Change Management, Organizational Transformation, or Adoption within life sciences or consulting, • Consulting experience strongly preferred, particularly from Big 4 or top-tier firms, • Proven experience leading change workstreams for digital, data, or operating model transformations, • Strong understanding of life sciences business functions (R&D, Commercial, Medical Affairs, or Operations), • Demonstrated ability to manage multiple engagements simultaneously, • Experience with change management frameworks (e.g., ADKAR, Prosci) preferred, • Excellent client-facing, storytelling, and executive communication skills, • Experience designing and delivering training and enablement programs, • Exposure to digital transformation initiatives (e.g., CRM, data platforms, AI tools) preferred, • Track record of contributing to business development or account growth preferred, • Advanced degree (MBA, MHA, MPH, or equivalent) preferred The base salary range for this role is $110,000–$140,000. Benefits: • Choice of medical, dental, and vision insurance., • Voluntary benefits., • Short- and long-term disability., • HSA and FSAs., • Matching 401k., • Discretionary performance bonus., • Employee referral bonus., • Employee assistance program., • 11 public holidays., • 20 days PTO., • 7 Sick Days., • PTO buy and sell programs., • Volunteer days., • Paid parental leave., • Remote work environment with the ability to travel to the office as needed. For more information about BIP US, visit ___. Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.