Remote customer experience jobs in Bayonne, New Jersey - Page 9Create job alerts

New York, New York, United States Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Enterprise Account Executive, Outpost, you will own and close complex, high-value Outpost opportunities across enterprise and commercial verticals (e.g., retail, healthcare, private security, casinos, critical infrastructure, logistics, rail, and other large-scale environments). You will be a quota-carrying seller and a leader within Axon’s Enterprise “startup” motion—helping define go-to-market strategy, build repeatable sales motions, and expand Axon’s ALPR footprint beyond traditional public safety. You will serve as both the primary deal owner for enterprise Outpost opportunities, and a trusted product and solution expert, capable of articulating how Outpost hardware, software, and workflows drive ROI, operational outcomes, and mission impact at scale. What You’ll Do Location: Remote from the US, within one hour of a major airport and on the road 50% Own and close complex, high-value enterprise Outpost (ALPR) deals as a quota-carrying Senior Account Executive. Lead end-to-end sales cycles with Fortune 500 and large enterprise customers, engaging executive stakeholders to drive meaningful customer-focused solutions Be the Axon Outpost product expert, delivering compelling demonstrations and clearly articulating ROI, operational impact, and customer value Build accurate solution scopes, pricing, and proposals across hardware, software, services, and deployments. Develop and execute strategic account and territorial plans aligned to Axon’s Enterprise GTM strategy. Drive partner-led motions with VARs, systems integrators, and commercial partners. Navigate technical, commercial, and organizational complexity to de-risk deals and accelerate close. Partner with cross-functional teams to continuously refine best practices and evolve the Outpost journey across enterprise customers Partner with Enterprise leadership to help shape repeatable Outpost enterprise sales motions and GTM design. What You Bring 7+ years of enterprise or channel sales experience in technology (SaaS, software, cloud, or hardware-enabled solutions). Proven track record of closing large, complex enterprise deals and consistently achieving quota. Strong executive-level communication, presentation, and relationship-building skills. Experience selling through or alongside large VARs and systems integrators. Ability to translate complex technical solutions into clear business and ROI-driven value. Comfort operating in fast-moving, ambiguous, startup-like environments. Strong deal strategy, forecasting, and CRM discipline (Salesforce or equivalent). Willingness to travel ~50%. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness Programs Emotional & Mental Wellness support Employee Resource Groups (ERGs) And yes, we have snacks in our offices Axon is an equal opportunity employer. We are committed to building diverse teams that reflect the communities we serve. Base Pay Range $82,650 - $132,240 USD Note: This description is not exhaustive of all duties and responsibilities and may be supplemented or changed at any time in Axon's sole discretion. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. #J-18808-Ljbffr

About Incident.io incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on‑call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop. Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We’re a fast‑growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world‑class technology companies. The Team Our Solutions Engineering team is the bridge between our innovative product and our customers’ unique needs. As technical experts with a deep understanding of incident.io’s platform, they work hand‑in‑hand with our Account Executives to demonstrate the full potential of our solution. This dynamic team excels at translating complex technical concepts into tangible business value, guiding prospects through detailed product evaluations and crafting tailored solutions. Whether they’re leading proof of concepts, addressing intricate integration questions, or providing critical market feedback to shape our product roadmap, our Solutions Engineers are instrumental in driving complex deals forward and ensuring customer success from the very first interaction. What You’ll Be Doing Partner with the sales team to offer technical expertise, build customer trust, discover their business and technical challenges, and design customised solutions that address them leveraging incident.io. Build and maintain deep product knowledge while staying current with industry trends in incident management, DevOps, and SRE practices. Identify gaps and improvements in the current sales process to speed up sales cycles, and develop collateral to help scale your knowledge and expertise across the GTM function. Collaborate with our Product and Engineering teams to gather valuable customer feedback, helping shape our product roadmap and ensure customer success. As a founding member of our SE team, shape and develop the function by improving processes and creating sales enablement materials to drive team success. What Experience You Need To Be Successful Proven track record in a similar role, with experience in a technical pre‑sales or solutions engineering role, preferably in B2B SaaS. Strong technical aptitude with a natural curiosity to understand how things work and why—including our technology, incident management, and our customers and personas. Excellent communication and relationship‑building skills, with experience explaining complex topics in a clear manner and presenting technical solutions to both technical and non‑technical audiences. Demonstrated passion for continuous learning and professional development, with a track record of seeking out new challenges and embracing feedback to improve performance. Ingenious and proactive, always looking for ways to stand out with customers in a fast‑paced, ambiguous start‑up environment where you need to operate with autonomy. What We Offer We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth. Market‑leading private medical insurance Generous parental leave First Friday of the month off Generous annual leave/PTO allowance Competitive salary and equity Remote working and personal development budget Enhanced pension/401k Compensation Range: $105K - $125K #J-18808-Ljbffr

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Conflicts Staff Attorney to join our team in our New York or Washington D.C. offices. This position offers the flexibility to be fully remote while working within reasonable commuting distance from either of our offices. This position is responsible for performing a variety of tasks related to the screening of potential client engagements in accordance with the firm's risk management procedures and policies. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will: • Undertake and analyze conflicts database searches with respect to new matters for prospective and existing clients, to highlight potential conflict issues for attorneys initiating new clients and new matters for existing clients, • Assist intake attorneys in clearing potential conflicts that may exist based on analysis of the firm's conflict system through contact with firm attorneys who are responsible for prior matters identified as presenting potential conflict issues, • Assist in identification of conflicts of interest, and assist in drafting waivers with respect to those conflicts that a client or a former client may waive under the applicable Rules of Professional Conduct, • Participate in training sessions for attorneys and staff regarding the firm's conflict screening and new client/new matter intake processes, • Update department training materials on conflict and new business intake issues, • Run special searches as needed (i.e. prior relations of new attorneys, potential merger, etc.) to identify potential conflict issues, • Participate in special projects involving new business intake best practices and risk management initiatives, • 3+ years prior experience as an attorney conducting conflict analysis in a large law firm environment is highly desirable., • JD required, • Demonstrated knowledge of conflict-of-interest rules under the Rule of Professional Conduct required; prior experience with conflict analysis in a large law firm environment is ideal, • Strong communication skills, verbal and written, • Ability to build relationships with other attorneys to gain confidence in the conflicts analysis and approval process, • Attention to detail, analysis and organizational skills, • Strong interpersonal skills, team player able to work in a fast-paced environment, • Strong customer service skills, including understanding and responding quickly to a variety of inquiries, • Ability to work under pressure and meet project deadlines, • Choice of health and vision insurance plans, • 2 paid volunteer days for qualifying community service work, • Dental plan, • Fertility and adoption benefit, • Paid sabbatical after 13 years of service, • Tuition reimbursement, • Commuter benefits, • Retirement contributionThis job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. New YorkThe annualized salary range for this position in New York City is $153,000 to $173,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.District of ColumbiaThe annualized salary range for this position in Washington D.C. is$133,000 to $157,000.Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here:___. Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email ___. #LI-CH1

Macmillan is seeking an experienced and strategic Senior Manager, Email Marketing to join the Direct-to-Consumer Marketing & Ecommerce Strategy team within the Consumer Insights, Marketing & Analytics (CIMA) department. This role will lead the transformation of Macmillan's email program into a performance-driven channel that deepens reader engagement, drives ecommerce sales, and supports key marketing priorities across the company. Reporting to the Director, Direct-to-Consumer Marketing & Ecommerce Strategy, the Senior Manager, Email Marketing is a high-visibility position that will drive the strategy, execution, and performance of all corporate email marketing initiatives-leveraging segmentation, automation, and testing to maximize conversions, retention, and audience growth. The ideal candidate is a creative marketer and analytical thinker who thrives at the intersection of content, data, and performance-someone who understands how to build meaningful relationships through personalized, insight-driven communication and is passionate about using email to connect readers with books they'll love. What you'll do: • Spearhead strategic planning and execution of all corporate email marketing campaigns, including branded newsletters, seasonal promotions, new releases, and audience- or genre-specific communications, working in close partnership with the publisher marketing teams; deepen the existing D2C strategy for Fablelistik, Macmillan's line of limited edition and fine press books., • Transform Macmillan's email program into a performance-driven D2C model by refining segmentation, deepening personalization, growing the subscriber base, and driving conversion-focused KPIs., • Oversee lifecycle and triggered email programs, including onboarding, re-engagement, and retention automations, to increase engagement, customer lifetime value; pioneer these strategies for Macmillan's TikTok Shop., • Define and lead A/B testing initiatives across subject lines, content, CTAs, layouts, and messaging; establish and track benchmarks for open rates, CTR, conversion, and list growth., • Serve as Macmillan's internal email marketing expert, advising publisher marketing teams on creative, audience, and performance strategies to maximize ROI and conversion; lead internal meetings sharing results, strategies, platform updates, and campaign performance insights to build skills and alignment across teams., • Develop and maintain a centralized content calendar to coordinate newsletters and campaigns across CIMA and publisher teams; sync with seasonal publication schedule to identify promotional opportunities., • Audit and optimize current newsletter and lifecycle strategies, recommending new launches, automations, or pivots based on data insights and capacity; ensure audience accuracy, data hygiene, and proper integration of first-party data for smarter targeting and personalization., • Collaborate cross-functionally with other teams within CIMA including Social Media & Audience Growth, Performance Marketing & Audience Development, Consumer Insights, and Author, Brand, & Backlist Marketing Strategy to align email campaigns with broader marketing initiatives and seasonal strategies., • Leverage AI and automation tools to enhance content generation, personalization, send-time optimization, and predictive segmentation., • Evaluate and implement emerging email technologies and automation capabilities to improve efficiency, targeting precision, and campaign performance; stay abreast of emerging email marketing trends, technologies, and platforms to keep Macmillan's presence competitive, impactful and innovative., • 5+ years of experience in email, CRM, or lifecycle marketing, ideally within publishing, media, lifestyle, or a comparable content-driven industry., • Proven success managing end-to-end strategy and execution for large-scale email programs with measurable D2C growth and conversion results., • Expertise in segmentation, automation, personalization, testing methodologies, and performance analytics., • Experience managing lifecycle and triggered campaigns, including onboarding, re-engagement, and retention workflows., • Strong understanding of email deliverability, compliance, and accessibility standards., • Proficiency with ESP and CRM platforms (HubSpot, Klaviyo, Mailchimp), ecommerce platforms (Shopify), analytics/reporting tools., • Demonstrated ability to collaborate cross-functionally, align goals across teams, and communicate clearly with internal and external partners., • Strong analytical and creative thinking skills with a passion for understanding reader behavior and driving engagement through data-informed storytelling., • Excellent organizational skills with a strong attention to detail and ability to manage multiple tasks and timelines, • A proactive, solutions-oriented mindset with an eagerness to learn new tools and stay current with emerging digital marketing and AI trends, • Knowledge of social media commerce platforms (Meta, TikTok) a plus This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Overview The Customer/Vendor Interface Specialist (CVIS) is responsible for integrating Getinge's DHS systems into a hospital's digital health environment, including connectivity to Electronic Health Record Systems and PACS/VNA systems. The CVIS also supports dataflow between Getinge's DHS systems and 3rd-party platforms. This role is critical for ensuring seamless data exchanges between medical devices, healthcare systems, and external partners while adhering to strict regulatory and compliance standards. Job Responsibilities and Essential Duties • Oversee and manage all customer/vendor integration lifecycle aspects, from scoping and requirements gathering to go-live support., • Act as subject matter expert for integrating Getinge's DHS products into a customer's HL7-based environment., • Collaborate closely with internal teams (e.g., IT, R&D, Quality) to ensure seamless data exchange and system compatibility., • Provide system design recommendations to hospital IT departments for optimal DHS product performance., • Work with hospital IT departments to plan, test, and implement DHS server-side integrated products., • Assist with the completion of IT Security Surveys., • Consult with the sales team to advise on matching customer requirements to technical specifications and ensuring quote accuracy., • Ensures adherence to company quality system processes, protocols, and SOPs., • Maintain a high functional knowledge of HL7, DICOM, and other emerging communication technologies such as FHIR., • Maintain thorough documentation of all integration processes, including interface specifications, testing protocols, and system configurations., • Provide feedback about product enhancements or bugs through service and engineering., • Provide top-level support assistance for Getinge's DHS products as necessary., • Other duties as assigned. Minimum Requirements • Bachelor's degree in Marketing/Management/Information Technology or equivalent combination of education and relevant work experience, • Minimum of 5 years experience in HL7 Integration or an equivalent combination of education and work experience., • Proven understanding of medical information technology systems., • Must have a valid driver's license. Required Knowledge, Skills and Abilities • Excellent understanding of HL7 and DICOM technologies., • Understanding of hospital IT departments, IT networking/connectivity, and IT Security standards in a healthcare environment., • Excellent problem-solving skills, with the ability to troubleshoot complex integration issues across multiple systems and stakeholders., • Communication, interpersonal, and organizational skills., • Strong project management skills, with experience managing full lifecycle integration projects., • Intermediate Microsoft Office skills in Excel, Word, PowerPoint, and Outlook., • Ability to work remotely with minimal supervision. Supervision/Management of Others • N/A Internal and External Contacts/Relationships • Field sales and support teams, project managers, Sr. Management, etc., • Internal departments such as Finance, Sales Compensation, Sales Reporting, Supply Chain, Marketing and Service., • Physicians, nurses, and other hospital personnel. Environmental/Safety/Physical Work Conditions • Responsible for understanding and conforming with the Environmental Policy to ensure that significant environmental aspects that relate to actual or potential impacts with their work are executed to minimize the effects on the environment., • Responsible for bringing to the attention of management any potential improvements that could reduce our environmental impact or to report activities that could result in a negative impact to the environment., • Responsible for understanding and conforming with the Health and Safety Policy to ensure that the significant risks that relate to actual or potential hazards with their work are identified., • Ability to lift up to 25 lbs., • May work extended hours during peak business cycles., • Travel requirements will be up to 25% and above. $97,000-$120,000 + 10% STIP #LI-YA2 #LI-Remote About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Benefits at Getinge: At Getinge, we offer a comprehensive benefits package, which includes: • Health, Dental, and Vision insurance benefits, • 401k plan with company match, • Paid Time Off, • Wellness initiative & Health Assistance Resources, • Life Insurance, • Short and Long Term Disability Benefits, • Health and Dependent Care Flexible Spending Accounts, • Commuter Benefits, • Parental and Caregiver Leave, • Tuition Reimbursement Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: * Medical, Dental, Vision, Life, and Disability Insurance * 401(k) with company match * Pre-tax spending accounts including health care FSA and commuter savings * Flexible paid time off * Professional development reimbursement and ongoing skills training opportunities * Employee resource groups * Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Director defines and drives the overall strategy and vision for the Risk, Fraud, Responsible Gambling,and Payments Operations teams who primarily work in a contact center environment handling both inbound live customer contacts as well asinternally-generatedworkflows. Through effective leadership, the Director fosters a culture of collaboration, teamwork, and innovation that continually elevate thecustomerexperience in alignment with his/her vision. This multi-national team triages responsible gaming concerns, resolves payment inquiries, reviews cases related to Know Your Customer (KYC), Source of Funds (SOF), Anti-Money Laundering (AML)and Responsible Gaming (RG) concerns, as well as other functions that protect both our Players and our company. Our Risk, Fraud and Payment Operations teams protect our customers by verifying identity, ensure deposits and withdrawals are safe, fast, efficient, and cost-effective while simultaneously securing player accounts and, in partnership with several stakeholders, make BetMGM a place to game responsibly. This role proactively works with individuals across the organization to influence process and policy decisions, advocate for the needs of their team, and drive customer centric interactions that exceed expectations. WhatYou'llDo (Key Responsibilities): * Craft and execute a comprehensive plan that ensures continuous, uninterrupted contact center operations for all our Risk, Fraud, and Payment teams * Directly manage exempt and non-exempt staff who oversee several hundred contact center agentslocatedacross the U.S. and internationally * Define a holistic Risk, Fraud,Responsible Gambling,and Payment Operations strategy with a view toward enterprise systems/structures, handling protocols, required tooling, and rules of engagement between/across organizational teams that aligns to your vision for the player experience for this group * Lead the Risk, Fraud, Responsible Gambling,and Payment Operations teams who provide a critical service to our Players and our Company. This includes manager-level direct reports as well as several hundred indirect reports in multiple international geographies. * Partner with key stakeholders including Customer Care, Workforce Management, QA, Training, Product, Compliance, Legal, and others to formulate strategic and tactical plans for the Risk and Payments Operations group * Define and manage to KPIs that assess operational and performance excellence for your teams * Create and manage processes and procedures around accesses on BetMGM platform and safeguard controls around the network * Partner with functions to assess riskregardingnew bonus campaigns and providing Risk knowledge and support to the Marketing Operations teams * Using defined KPIs and troves of Company and Player information, make data-driven decisions to lead your business and drive operational efficiency * Ensure compliance with various regulatory requirements, including internal & external reporting, accountriskand fraud reviews, responding to regulator and patron complaints before deadline, etc. * Build reporting, dashboards, and conduct data analyses as needed by the business * Manage Risk, Fraud,Responsible Gambling,and Payments Operations including KYC processes and procedures while also partnering with internal stakeholders to continuallyoptimizeprocesses related to deposits, cash outs, chargebacks, paymentdisputesand recovery of funds. * Take an active role in BetMGM strategic projects by ensuring Risk, Fraud,ResponsibleGambling,and Payment Operations requirements are contemplated * Manage the process of handling compliance issues byutilizingappropriate resourcesto investigate and resolve matters with minimal customer friction * Minimize potential business losses by challenging disputed transactions (e.g.liaising with the relevant Banks/Payment methods) and improving internal controls where needed * Guide your teams in best practices related to tracking, adapting to, intercepting, and acting upon suspicious and/or suspected fraudulent account activity * Provide Responsible Gaming reviews of customer accounts and ensure operational teams and the business are protected What You Bring to the Table (Qualifications) * Must be or become licensed through theappropriate Gamingjurisdictionsas a condition of hire and continued employment.Based on this role, you may also berequiredand beeligible to hold more advanced and comprehensive licenses. * 7+ years leading medium-to-large contact centers (e.g.300 seats or more) * 5+ years working in a highly regulated industry with a strong preference for experience in the gaming/gambling industry * 5+ years leading Risk, Fraud, and/or Payment Operations teams in a contact center or comparable production environment * Direct experienceleading teams across multiple geographies * Advanced experienceutilizingvarious tools and resources within Microsoft Office Suite * Experienceleading blended direct and outsourced teams to achieve results * Practical experience with various online marketing incentives * Knowledge and experience of AML, KYC, and SOF best practices * Leadership skills, proven experience of managing teams Who You Are (Essential Requirements) * Be a culture-builder,leveragingthe organization's passion for serving our players and Team Members across regulatedjurisdictions * Influencing skills are essential. BetMGM is not a command-and-control environment * An exceptional leader experienced in coaching and developing talent. Able to set a vision and motivate a team to reach a goal while creating a fun and productive culture * We continue to innovate and may not have all the systems andtoolsand people in place.A successful candidate will be comfortable with that level of ambiguity and thrive on the challenge of defining the tools we still need while driving the business forward as we build underlying capabilities. * We value transparency. There is no "me" culture. Communication and collaboration across the entire team will lead to greater individual and collective success Compensation The annual salary range for this position is $137,200.00 to $180,075.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-FE1

Remote Customer Service Specialist. You will play a crucial role in ensuring an exceptional service experience for our customers. Become part of a collaborative team that takes pride in delivering high-quality customer service.

Travel Customer Service Representative (Remote). Customer service experience (travel, hospitality, or service‑related experience preferred). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer expe

Medium is seeking friendly and detail-oriented individuals as Hospitality Customer Service Representatives for hotel reservations. This fully remote role focuses on assisting clients with their hotel needs, ensuring a seamless travel experience.

A travel service company is seeking a remote Travel Customer Service Representative to assist clients with travel inquiries, bookings, and support.The ideal candidate should have strong communication skills, a customer-first mindset, and experience in customer service or the travel industry.Responsi

Its Customer Success team champions client relationships, ensuring adoption, renewal, and satisfaction through meaningful partnerships. Highlight your customer success and SaaS experience. Customer Success Manager – Launchmetrics | Remote (New York, US).

A growing technology firm is seeking a Customer Success Manager to foster strong client relationships and ensure customer satisfaction. Candidates should have a minimum of one year of experience in customer success or a related field. In this remote-first role, you will manage customer portfolios, l

Marketing Manager to lead marketing programs that drive brand awareness and customer acquisition across global B2B markets. The ideal candidate will have 8–10 years of B2B marketing experience and a strong digital marketing expertise. This fully remote position requires effective communication ski

A growing travel and tourism startup is seeking a Front-Line Client Experience team member for a fully remote role.Candidates should excel at communication, problem solving, and multi-tasking.Responsibilities include handling client inquiries and improving customer experiences.The company offers com

We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative – Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking pr

Overview Duration: 6+ months Location: 100% REMOTE We are seeking an experienced Adobe Experience Platform (AEP) Architect to lead the design and delivery of enterprise-scale customer data, journey, and analytics solutions across Adobe Experience Cloud.

A travel service provider is seeking a reliable and customer-oriented professional to join their remote team.The role involves coordinating client needs, providing timely support via email, chat, and phone, while ensuring a seamless travel experience.An ideal candidate will possess strong organizati

A leading medical device company in New York is seeking a Customer Service Representative to manage repair orders and assist with technical inquiries.This remote position requires 1-2 years of customer service experience, preferably in a related field.Candidates should have a high school diploma (BA

If you enjoy helping others, solving problems, and supporting seamless planning, this is the perfect opportunity to grow in a dynamic remote environment. Strong organizational and multitasking abilities in a remote setting. Communicate with clients via email, chat, and phone to provide timely, helpf

Renewals Digital Experience Specialist, you will be the strategic architect to own and transform the end-to-end, automated renewal experience for Samsara’s Commercial customer base. Renewals Digital Experience Specialist Remote - US Who we are Samsara (NYSE: IOT) is the pioneer of the Connected

About Company At our organization, we're on a mission to revolutionize the opportunities available in the mechanic industry by pioneering remote mechanic jobs. Experience in customer service, with the ability to explain repairs and maintenance to clients effectively Why Join Us? Our innovative appro

A leading provider of remote mechanic services is seeking a Small Engine Technician responsible for diagnosing and repairing small engines used in outdoor equipment. With a focus on customer service and detailed documentation, candidates must have mechanical experience, strong problem-solving skills

Stay informed on hotel promotions, cancellation policies, and destination trends. Previous experience in hotel booking, hospitality, or customer service preferred. Online Hotel Reservationist – Fully Remote.

Previous experience in hotel booking, hospitality, or customer service preferred. Online Hotel Reservationist – Fully Remote. We create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe.

A travel service company is seeking a Remote Travel Customer Representative to assist clients before, during, and after their trips. In this 100% remote role, you will handle travel-related inquiries and ensure a smooth experience for travelers. This position offers flexible scheduling, full trainin

A remote job opportunity is seeking Data Entry Clerks to work from home. While data entry experience is not necessary, those with backgrounds in healthcare, warehousing, or customer service are welcomed.

About the job Junior Account Executive (Remote) About Company (Work from home Position) Empowering Digital Transformation through Social Media & IT Services With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and internatio

Previous experience in customer service and/or sales, preferably in the beauty or skincare industry. Passion for beauty and skincare products. Remote Beauty Consultant / Product Sales Advisor.

A leading consulting firm is seeking an experienced Adobe Experience Platform (AEP) Architect to design and deliver enterprise-scale customer data solutions. This fully remote position involves defining target architecture, designing data models, and leading technical workshops. Candidates should ha

A reputable eCommerce company seeks a Remote eCommerce Sales & Customer Service Representative to provide exceptional online shopping experiences. The ideal candidate will have sales experience, excellent communication skills, and the ability to work independently.

Previous experience in hotel booking, hospitality, or customer service preferred. Online Hotel Reservationist – Fully Remote. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process.

A remote work company is seeking individuals for Data Entry Jobs, offering both full-time and part-time opportunities. No specific prior experience is required, making it a great entry-level opportunity. This role includes responsibilities like data entry, customer support, and product review.

A leading ultrasound solution provider is seeking a Regional Manager for the New York area.In this remote role, you will drive customer engagement by identifying new business opportunities and managing existing client relationships.Potential candidates should have over 3 years of sales experience, a

The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. Experience in customer service, coordination, or administrative roles preferred. Velvet Horizons is a remote-based organization pro

This remote position requires extensive automotive industry knowledge and effective customer relationship management. Candidates should have 3+ years' experience in automotive dealerships, a successful track record in a SaaS company, and skills in consultative sales.

Previous customer service experience (service or support-related experience preferred). Our company is seeking a Customer Service Representative (Remote). This position is ideal for someone who is detail-oriented, service-driven, and committed to delivering exceptional customer experiences.

A travel services company is seeking a Travel Customer Service Representative to provide support throughout the customer's travel journey.This remote role involves responding to inquiries, assisting with bookings, and ensuring a high-quality experience for clients.Ideal candidates should have strong

A travel service company is seeking a Remote Travel Support Associate to assist in scheduling client consultations and manage communication.Candidates should have strong communication skills and experience in customer service, sales, or appointment setting.This role offers a fully remote work enviro

A technology support service provider is seeking a Help Desk Associate to provide remote technical support for their computer network.The ideal candidate will have experience in workstation support and strong customer service skills.Responsibilities include troubleshooting issues, performing invento

A travel agency is seeking a Travel Customer Service Representative to provide exceptional service to clients during all stages of their travel experience. This 100% remote position involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. Candidates should be deta

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Resolve issues efficiently while maintaining a positive customer experience. Customer service experience (travel, hospitality, call center, or support roles preferred).

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Remote Customer Support Associate. We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. Previous experience in customer service, administration, or support is a plus but not required.

A leading cybersecurity firm is seeking a remote Transformation Architect to join their Solutions Consulting team.This role requires a strong customer orientation and extensive experience in enterprise architecture and security.Responsibilities include demonstrating strategic value of platform offer

The role offers flexible scheduling, weekly pay, and performance bonuses, along with perks such as trips to exciting locations for company conventions.

A leading manufacturer of seamless floor systems is seeking an Outside Sales Representative to drive B2B sales growth.This remote role involves managing customer relationships and project execution while meeting sales targets.Ideal candidates will have relevant sales experience, strong communication

Job DescriptionThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: • Remote, work from home career., • Average first-year earnings of $69K commission + bonuses., • Life-long residual income through renewals., • Unionized position with stock options., • Excellent benefits package - medical, dental, and prescription coverage., • Exceptional training with experienced managers., • High-quality leads provided: no calling family or friends., • Flexible hours: this is a fulltime career, but you can choose when you work., • Opportunities for advancement and recognition as we promote from within., • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: • Willingness to learn and be coached as we provide comprehensive training., • Outgoing and Friendly Personality: a positive and approachable demeanor., • A strong desire to help others: provide valuable advice and services., • Effective Communication Skills: your ability to connect with others is crucial., • Laptop or computer with camera is required., • Possession of, or willingness to obtain an LLQP license., • Basic computer literacy is essential., • Contact the leads we provide to schedule virtual meetings with clients., • Present benefit programs to enroll new clients and cultivate relationships with them., • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.]]>