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Job Description The Key Account Director (KAD) is a vital client-facing role within the Client Services team at 829, tasked with overseeing the strategic management and growth of our key client accounts. This role includes indirect supervision over a pod that consists of an Account Management Manager (AMM) and 2-4 Account Managers under their charge. The KAD is key in setting and steering the strategic course for the pod’s client portfolio, focusing on enhancing client retention, leading in client issue resolutions, monitoring performance metrics, and spotting opportunities for upselling. Effective collaboration with strategists and the AMM is essential for devising and implementing marketing strategies that are customized and effective, meeting the clients' goals. This position is pivotal in fostering growth and sustaining high client satisfaction in our fast-paced agency setting. What You’ll Do Strategic Client Management: • Oversee the strategic direction of all pod accounts, providing resources and support to develop comprehensive strategies that align with client goals., • Cultivate and maintain senior-level client relationships to deeply understand their needs and expectations, ensuring our strategies effectively address their goals. This involves organizing and leading quarterly breakout sessions with clients to discuss and refine strategies., • Overseeing the creation and delivery of customized QBRs that showcase client-specific insights and progress. This includes working closely with the AMM to provide the AM feedback on areas of improvement and framing., • Strategically identifying and facilitating the exploration of opportunities for account growth and upselling, ensuring alignment with a clients broader business objectives. This includes working with an AM on narrative around the upsell and positioning. Operational aspects of the SOW and resourcing will sit with the AMM., • Develop and refine client retention strategies based on continuous feedback and performance data to ensure contract renewal and strong customer survey scores (LIFT)., • Monitor client satisfaction diligently, intervening as needed to address concerns and support AMs during client escalations and then mapping a plan for the AM or AMM to follow-up in a 30-60-90 day cadence to ensure issue resolution., • Take personal responsibility for the servicing of individually owned accounts, $80,000, within the pod, ensuring their needs are met and expectations exceeded., • Respective of the KAD own portfolio, lead regular client comms to showcase new marketing strategies and technologies, strengthening client engagement and education., • Team Leadership and Development Dotted Line Management: • Leverage insights from the AMM and Account Managers to inform upselling and retention strategies., • Ensure high-quality service delivery from AMs, fostering a proactive approach to client management., • Monitor key performance indicators for accounts, including satisfaction scores, retention rates, and revenue growth, adjusting strategies as needed., • Ensure seamless collaboration across departments such as paid, organic, and creative teams to deliver integrated services that meet client expectations., • Provide detailed monthly reports to senior management on account performance, escalation incidents, and strategic initiatives., • Remote Workplace. You have the option to work at our office in Boston or remotely in the United States., • Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 12 Company Holidays, and Summer Fridays from Memorial Day through Labor Day., • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider., • Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family., • Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work., • Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program., • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses. At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws. Who We Are 829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work. Salary Range: $120,000-$140,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role. Powered by JazzHR aZrybFAXR4

Job Description This is a full time 40 hour a week position. Monday-Friday 8:00am-4:30pm. This position is mainly remote but applicants must live within commuting distance to MSPCA- Angell Boston as it may require intermittent onsite training and work. As a member of our Communication Center at Angell Animal Medical Center, the Surgery Secretary expedites communication between clients and Angell departments in a helpful, respectful, and comprehensive manner. This position works in tandem with another Surgery Secretary who works the same business hours. The Surgery Secretary is positioned as the administrative arm of our Surgery Department for our clients and referring community. The person in this position has the potential to have a profound impact on both patient care and our relationships with our clients and referring veterinarians In this position you would be responsible for; phone calls and booking appointments, conveying detailed information regarding patient status, doctors’ reports/updates and instructions, providing effective delivery of client and patient surgical communication and care, as well as other hospital and MSPCA services. We are looking for applicants who demonstrate excellent judgment and decision-making skills with the ability to triage client calls and determining the appropriate response in an efficient yet compassionate manner. Applicants should be able to work efficiently and accurately while maintaining a positive and enthusiastic attitude. Traits needed to excel in this position include strong communication skills (written, listening, and verbal), sustained attention to detail, independent problem solving skills, and the ability to convey empathy for our clients and the animals in our care. Please detail your animal care experience in your cover letter. The surgery department is a very client-oriented specialty of veterinary medicine. If you would like a position where each work day you are an important part of an amazing team and will make a difference in the quality of life of our patients and clients this may be the type of career you are seeking. COMPENSATION: Starting $20-$22/hr Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications OUR BENEFITS Angell Animal Medical Center, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. MSPCA/Angell has an outstanding compensation package including health, dental and life insurance, matched 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking!

Job Description About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes a Difference As a Senior Clinical Systems Administrator at Care Access Enterprise, you will be responsible for the design, configuration, and ongoing support of our laboratory and clinical information systems (e.g., LIS, internal EMR). You'll partner closely with clinical teams to translate evolving requirements into reliable, scalable solutions and work closely with technology teams to leverage scripting of low-/no-code tools to automate workflows and accelerate innovation in patient care. How You'll Make An Impact • Configure & Maintain Clinical Systems: Install, upgrade, and tune the LIS and similar systems to support the operations of the Future of Medicine program, • Scripting & Automation: Develop and maintain simple scripts (e.g., Python, PowerShell, Low/No-code solutions) to automate data flows, system health checks, and routine maintenance., • Troubleshooting & Support: Respond to Tier 2/3 incidents, diagnose system issues, and coordinate with vendors or internal engineering to resolve defects or performance bottlenecks., • Continuous Improvement & Innovation: Research and pilot emerging clinical IT technologies, build and review usage reports, and recommend enhancements to streamline operations and improve data quality., • Other Responsibilities:, • Assist with ad-hoc reporting, data maintenance, and interface documentation., • Gather requirements from business users., • Contribute to validation of regulated system. The Expertise Required, • Clinical Systems Expertise: Hands-on experience configuring and supporting Laboratory Information Systems (LIS) and related clinical applications., • Technical Agility: Proficiency in scripting and automation using Python, PowerShell, and related languages., • Low/No-Code Development: Proven track record building integrations and solutions using Zapier, Workato, Microsoft Power Apps, and Azure Logic Apps., • Analytical Problem-Solving: Strong diagnostic and analytical skills to identify root causes and implement sustainable fixes under tight timelines., • Forward-Thinking Mindset: Passion for evaluating and adopting new technologies to enhance system capabilities and user experience., • Communication & Collaboration: Excellent verbal and written skills; adept at partnering with clinical stakeholders and cross-functional teams., • Comfortable leveraging AI-driven tools and platforms to enhance day-to-day productivity, accelerate decision-making, and support continuous improvement in system capabilities. Certifications/Licenses, Education, and Experience:, • Education: Bachelor's degree in Information Systems, Computer Science, Health Informatics, or related field., • Experience: 5+ years administering clinical systems (LIS, EHR, CPOE) in a healthcare setting. How We Work Together, • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.Benefits & Perks, • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to:

Job DescriptionSalary: Base pay $80,000 - $120,000 depending on qualifications and years of experience, with opportunity to earn commissions. Customer Success Manager About Northern Light Northern Light provides the world's most sophisticated machine learning-powered competitive intelligence platform for market research. For over 25 years, we've been helping Fortune 1000 enterprises make smarter, faster, and more informed decisions through our award-winning SinglePoint knowledge management platform. Our clients include global leaders across technology, pharmaceuticals, telecommunications, and life sciences who depend on us to transform fragmented data into strategic clarity. We're an employee-owned company that takes pride in our compulsive drive to provide exceptional client support. We wake up each day ready to tackle the challenges of knowledge management and we never stand still. Our recent innovations include generative AI capabilities, machine learning insights, and advanced competitive intelligence automation. About our Customer Success Manager role: Customer Success Managers (CSMs) at Northern Light are responsible for building and maintaining strong relationships with customers to ensure their ongoing satisfaction and success with Northern Lights products and services. The CSM works proactively to understand customer needs, facilitate product adoption, and identify opportunities for growth, contributing to the overall health, retention, and expansion of customer relationships. You will build relationships and work closely with our customers executives while also collaborating cross-functionally with Northern Lights products, sales, and marketing teams to ensure customer success strategies integrate seamlessly with broader company initiatives. To scale impact, you will continuously optimize customer success processes to improve efficiency and business results. This role requires a strategic mindset, strong relationship management skills, and a results-driven approach to ensure customer growth and retention while fostering a customer-centric culture. Responsibilities: • Maximize Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) by driving renewals, identifying and developing expansion opportunities, and driving long-term customer success., • Cultivate executive relationships, acting as a trusted advisor to accelerate value realization and business outcomes., • Proactively mitigate churn risks, leveraging data-driven insights and strategic intervention plans., • Enhance customer satisfaction (NPS) and engagement through value-driven business reviews, success planning, and goal alignment., • Optimize the end-to-end customer journey, ensuring seamless onboarding, lifecycle management, and retention strategies., • Lead renewal and pricing negotiations, ensuring optimal customer lifetime value and retention., • Partner cross-functionally with sales, product, content, and customer success teams to enhance feature adoption and long-term customer success, • Develop and execute tailored success plans that drive long-term client growth, maximize retention, and expand strategic partnerships., • Champion the customer voice internally, shaping product roadmap and corporate strategy by synthesizing client insights, market trends, and competitive intelligence., • Dive customer advocacy by leading case studies, reference programs, and business reviews Competencies andQualifications: • 5+ years of experience in customer success or account management within a B2B SaaS environment.In lieu of Bachelors, we will accept any suitable combination of education, training or experience., • Expertise managing enterprise or high-value customer relationships, • Proven ability to drive retention, expansion revenue, and customer engagement through strategic planning and execution., • Strong analytical mindset, with experience using Salesforce, JIRA, Confluence workflows, and customer success tools., • Demonstrated ability to develop strong proficiency with enterprise Saas products and services, • Strong communication skills with the demonstrated ability to influence senior-level stakeholders., • Ability to align cross-functional teams (product, marketing, sales, &support) to customer goals., • Demonstrated enthusiasm and skills for improving customer success processes, driving automation, and implementing scalable best practices., • Ability to travel overnight or multi-day US and International travel to customer locations and/or industry conferences Supervisory responsibilities: None Work authorization requirements: Must be authorized to work in the United States (unfortunately, we cannot sponsor visas). What We Offer: • Benefits package that includes medical, dental, vision, and 401(k)., • Holiday and Paid time off., • Parental leave., • Life and disability insurance., • Remote flexibility and a supportive team culture., • Opportunity to work with top global brands and cutting-edge AI solutions. Location: Boston Job Type: Full-Time Northern Light Careers: Working at Northern Light you will have the chance to work with cutting edge knowledge management technology applied to enterprises' market research and competitive intelligence needs, global Customers, and the greatest team of people ever assembled. The pace is fast. The environment is smart and fun. And the culture is fanatical about customer service. Working at Northern Light: Northern Light is based in Boston.Northern Light is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Northern Light is an E-Verify participant. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionSalary: $80, 000 - $130,000 with opportunity for bonuses At Northern Light, we help the worlds leading enterprises discover, connect, and act on the insights that drive smarter business decisions. Our AI-powered market and competitive intelligence platform empowers organizations to centralize intelligence, enhance collaboration, and uncover strategic opportunities that fuel innovation and growth. We believe enterprise marketing should be as data-driven as it is creative, grounded in precision, but built with heart. As our new Demand Generation Manager, youll own the full demand engine from strategy to execution, designing and orchestrating campaigns that generate pipeline, attract new customers, and expand our footprint within existing enterprise accounts. Youll be the driving force behind our go-to-market motion, building and running multi-channel campaigns that engage prospects across email, events, partnerships, and digital channels. Youll blend creativity and analytics to build programs that convert attention into action. This is a hands-on role for a strategic doer, someone who thrives at the intersection of storytelling, systems, and results. What Youll Do: Campaign Strategy & Execution • Design, execute, and optimize multi-channel demand generation campaigns (email, ABM, paid media, events, and partnerships) from concept through reporting., • Drive new logo acquisition while also deepening penetration within existing enterprise accounts by engaging new business units and stakeholders., • Manage end-to-end execution of virtual and live events, from concept and promotion through post-event follow-up and pipeline analysis., • Oversee third-party partnerships and publications, identifying co-marketing opportunities and lead generation platforms that drive high-quality pipeline., • Manage campaign workflows and automation across tools like HubSpot, Salesforce, and related platforms., • Implement and maintain tracking, attribution, and lead scoring systems that ensure data accuracy and actionable insights., • Partner with content and creative teams to develop campaign assets, event materials, and audience-specific messaging., • Collaborate with sales to build personalized outreach sequences and sales enablement assets aligned to demand gen initiatives., • Track campaign performance across channels and report on lead generation, pipeline contribution, and ROI., • Use data-driven insights to test, refine, and improve programs across messaging, audience segmentation, and channel mix., • Maintain data hygiene and ensure CRM accuracy to support revenue attribution and forecasting. What Were Looking For: • 46 years of hands-on experience in B2B SaaS demand generation, marketing automation, or campaign management., • Bachelors preferred, in lieu of Bachelors, we will accept any suitable combination of education, training or experience., • Proven experience running multi-channel campaigns across digital, email, and event-based channels., • Deep familiarity with Marketing Automation and HubSpot, Salesforce, or marketing automation tools., • Strong understanding of account-based marketing (ABM) principles and experience working closely with sales teams., • Data-driven mindset with the ability to turn insights into strategy., • Excellent written and verbal communication skills, you know how to tell a story that resonates., • Curious, adaptable, and AI-savvy, youre always looking for ways to automate, scale, and optimize. Supervisory responsibilities: None Work authorization requirements: Must be authorized to work in the United States (unfortunately, we cannot sponsor visas). What We Offer: • Benefits package that includes medical, dental, vision, and 401(k)., • Holiday and Paid time off., • Parental leave., • Life and disability insurance., • Remote flexibility in the Boston MA area and a supportive team culture., • Opportunity to work with top global brands and cutting-edge AI solutions. Location:Boston, MA Job Type:Full-Time Why Join Northern Light • Join a company shaping the future of competitive and market intelligence., • Work with a collaborative, high-performing team that values creativity, experimentation, and measurable results., • Competitive salary, benefits, and professional growth opportunities., • Opportunity to build something from the ground up., • Regular team offsites and opportunities for cross-functional collaboration. Working at Northern Light: Northern Light is based in Boston.Northern Light is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Northern Light is an E-Verify participant. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionCompany Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description We are looking for a talented Senior Treasury Manager to join our global Finance organization. This role will report to the CFO, collaborate directly with FP&A, Accounting, Procurement, tax, sales operations to build out and scale up Nexthink’s treasury operations. If you are a problem solver, independent thinker, self-starter, hands-on, enjoy working in a fast-pace global environment, this is the perfect role for you. Key Responsibilities • Be the main point of contact for global banking relationships; manage all bank account opening and closing., • Produce a Monthly Cash Forecast., • Optimize bank account structure, implement global cash pooling, and maximize efficiency., • Collaborate with tax and accounting on global cash repatriation, intercompany loans, and intercompany funding and settlement., • Maintain debt covenant compliance and monthly reporting; support financing transactions as needed., • Establish Nexthink’s corporate investment policy and propose investment options to optimize investment return on excess cash., • Establish Nexthink’s corporate foreign currency hedging program; assess and mitigate FX exposure and analyze hedging effectiveness., • Establish global treasury compliance program and centralized global KYC management., • Manage treasury reporting; support short-term cash and liquidity forecast and contribute to long-term cash forecast., • Optimize and automate treasury reporting; support cross-functional teams on system implementation., • Optimize bank fee structure, streamline FX conversion, and assess different payment options for cost effectiveness., • Coordinate and support day-to-day operational cash funding and payment processing., • Support M&As and other financing activities as needed., • Ad hoc projects as needed.Qualifications, • Bachelor’s or master’s degree in accounting or finance., • Minimum 5 years of corporate treasury experience., • CPA, CTP, or CFA preferred., • English proficiency and experience working in a global environment., • Hands-on, proactive, dynamic, and fast pace., • High proficiency in Excel., • Experience with TIS preferred but not required. Additional Information Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: • ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering., • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration., • Free access to professional training platforms to explore your interests and enhance your skills., • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers., • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.

Job DescriptionAbout Us Qualio is on a mission to empower life science teams to launch and scale life-saving products. We're doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by 100s of highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development. The Qualio team is all-remote, and currently distributed across North America, Europe and Australia. What's the opportunity? As an Account Executive, you are a key member of the team leading the growth of our business. We're building a world-class sales organization, and the road ahead is very exciting. If you're a self-starter with a consultative approach to selling, have a history of exceeding expectations, cultivating great customer relationships across all levels, naturally curious to discover pain and position value, this job is for you. What will I be doing? You are passionate about driving company growth from new customer acquisition. You have a consistent track record of exceeding quota and a consultative, value-based approach to selling. You will be required to navigate and identify an organization's key decision-making criteria and buying process in order to effectively pitch and close key partners and decision makers. • Drive a high volume of sales while educating customers on how Qualio can help them succeed, • Command the full sales cycle including discovery, demo, proposal/commercials, and close through clear communication, expectation setting and driving next steps, • Develop an in-depth understanding of our industry, customers and the competitive landscape to effectively position value for our customers, • Identify and navigate customer buying processes within customer organizations, • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts, • Work cross-functionally to effectively deliver a best-in-class customer experience and optimize the sales processWhat skills do I need?, • 3+ years of SaaS sales experience with 2+ years of experience in a closing sales role, • Experience with Salesforce and other sales tools to efficiently manage a high volume pipeline and fast sales cycle, • Proven sales success selling to the C-Level and other strategic stakeholders in MidMarket space, • You are an exceptional written and spoken communicator, • Intellectually curious and strong active listening skills, • Enthusiastic about learning and growing in this space, • Highly motivated and goal-driven with a proven track record of exceeding quota, • Background in healthcare, life sciences or regulated industries, • History of consistently improving productivity metrics and sales performanceBenefits, • Competitive salary, • Matching 401k, • Medical, Dental, and Vision Benefits, • Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance, • Unlimited PTO policy, • Company allowance for home office supplies, • 12 weeks paid parental leave

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Role Overview: We're hiring an innovative, systems-savvy leader to help lead our People Operations in a modern, thoughtful way. The Director of People & Performance Systems will report into C-level leadership and be responsible for managing the People Operations team, including HR, recruiting, total rewards, performance management, and employee engagement. This role requires a builder mindset, a strong grasp of people systems and tools, and a passion for using data to improve how people thrive at work. This isn't a traditional People Ops role. It's a chance to architect how people and systems work together, and are rewarded, in a high-performance, tech-enabled company. This role utilizes the latest measurement methods, engagement tools and modern total rewards philosophy to unlock the full potential of the team. The right person builds leverage, not layers. They're energized by elegant systems over process for process's sake, and they thrive on doing more with less, not slowing teams down with complexity. Key Responsibilities: Lead Core PeopleOps Functions: • Oversee day-to-day operations of the PeopleOps team, including talent acquisition, HR, performance, and total rewards. This group has six team members today., • Collaborate closely with team leads and cross-functional stakeholders to improve systems, policies, and practices., • Support compliance, policy documentation, and organizational hygiene at scale., • Select and implement tools that support performance measurement, engagement tracking, and productivity insights., • Create a real-time operating view of team health and performance, • Build dashboards that help managers identify patterns, spot challenges, and celebrate wins., • Build the systems that power meritocracy at scale, • Transform PeopleOps from a support function to a data-driven performance engine, • Help shift the organization from a focus on annual reviews to diligent usage of continuous feedback loops, both of which feed into our compensation framework, • Work with functional leaders to define clear performance metrics and rubrics for each track., • Expand the range of compensation outcomes through metrics-based bonus programs, • Leverage both data and feedback to understand engagement drivers and blockers., • Roll out engagement measurement methods, preferably based on observed behaviors vs surveys, recognition programs, and feedback tools that lead to action., • Partner with managers to create healthy, motivating team environments., • Help operationalize innovative approaches to recruiting, such as case-first interviews or async work simulations., • Optimize the existing recruiting tools; evaluate and source new ones where justified., • Ensure sourcing and hiring processes are meritocratic, efficient, and aligned to business needs., • This job is fully remote, with team members across the globe., • Expect to travel occasionally (10% or more) to host or facilitate in-person trainings and presentations.How You Think, • You believe the best orgs are built with feedback loops, not static policies., • You care about the why behind systems as much as the what., • You combine empathy, coaching and rigor to build trust from the team, • You move fast, love to experiment, and are excited by 0→1 innovation in people practices., • You design systems people want to use, not ones that feel like a choreIdeal Candidate Profile:, • Proven leadership experience in People Operations, HR, or Talent roles, with prior experience in a management position., • Experience implementing tools and systems (e.g. Lattice, Culture Amp, Greenhouse, etc), with a healthy curiosity for new ones (e.g. Windmill, GitClear, InCompass, etc.), • Expert-level experience with analytics and measurement to support and measure team engagement and performance., • Strong communication skills, organizational agility, and systems thinking., • Experience in a remote-first or distributed team environment., • Credentials such as PHR, SPHR, SHRM-CP, SHRM-SCP, or HRCI to help handle HR situations that emerge across the team., • Exposure to startup or high-growth tech environments., • An intelligent performance and engagement dashboard used weekly by team leads., • Implemented a feedback and analytics system that flags motivational drop-offs in real time, enabling just-in-time interventions that measurably improve retention, well-being, and output., • Recruiting is faster, more efficient, higher signal, and more meritocratic., • Automate workflows to save teams 100s hours/month previously spent on manual reporting, • Successful deployment of AI-enabled performance and engagement tools within the first 3 months, • Data-informed performance metrics and rubrics in place across functions within 3–6 months, • Help shape the future of a people-forward, tech-enabled company., • Work on a small, high-impact team with visibility into executive decisions., • Partner with thoughtful, values-driven leaders., • Be part of reimagining PeopleOps for a distributed, data-smart future., • Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! * Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. * The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $155,000 - 185,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. * Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. * Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. * Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. * 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. * Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. * Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.comWho We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: Hours: Full-time; Monday – Friday, 8:30am – 5:00pm (Hybrid remote/in person) Union: Yes Union Name: 1199 SEIU Patient Facing: Yes In keeping with our mission, we are seeking talented and compassionate Care Coordinators (Case Managers) to work with our team of exceptional, multidisciplinary to practice and maintain high quality standards of patient care. You will find challenging and satisfying work alongside colleagues who share your drive and your compassion. In this role there is a hybrid remote/in office work possibility. In your daily practice, you will be based in the community and serve as a vital link connecting homeless individuals with serious mental illness, substance use disorders, and/or complex medical illnesses with needed care including mental health, substance use, and primary care as well as services that address social determinants of health needs. This work is a part of a MassHealth initiative that provides qualified MassHealth enrollees with a service benefit called Behavioral Health Community Partners. As the BH-CP Care Coordinator, you will work as part of an interdisciplinary BH-CP team and take responsibility for coordinating the care for approximately 50 enrollees. This position is funded until the end of December 2027 with the possibility for renewal. If this funding is not renewed, this position will end on December 31, 2027. Responsibilities: • Communicate and engage with enrollees regularly and helps enrollee progress on goals identified in Patient Centered Care Plan., • Work with the nurse care managers and conduct timely Comprehensive Assessments., • Outreach and engage patients in a variety of settings including hospital, street, shelters, homes, and others., • Document into data platform regarding enrollee progress on Care Plan goals, all enrollee encounters, and care coordination notes. All patients on panel require at least once/month contact and documentation., • Assist nurse care managers and BH CP teams with arranging enrollee appointments for services needed and other related assessments; accompanies enrollees to appointments as needed., • Triage and troubleshoot care need issues for enrollees; works with nurse care managers to address needs., • Participate in team case conferences and advocate for enrollees’ needs; remind enrollees about keeping appointments, filling prescriptions, etc., • Participate in BH CP training, learning collaboratives and work with BH CP team on dev & implementation of Patient Centered Care Plan., • Request and send medical records for care coordination purposes to providers, ACO, MCO as needed. Qualifications:, • A bachelor’s degree in social work, human services, or related field; or an associate degree and at least one-year professional experience in the field; or at least three years of relevant professional experience., • Excellent customer service skills and the ability to communicate professionally with employees and enrollees both on the phone and in person., • Efficient, organized, detail oriented, and able to complete tasks in time sensitive manner., • Self-directed with the ability to work both independently and as part of a team and interested in using data to help direct care., • Motivational Interviewing and Cultural Competency training a plus; experience working with homeless populations and/or populations with mental illness and substance use disorders., • Experience in case management or human services is preferred but not required., • Computer skills: Proficient with Microsoft Excel Spreadsheets, entering narrative and other data into a database, the use of the Internet to conduct information searches., • Fluency in spoken and written Spanish., • Must be flexible and able to multi-task.Compensation and Benefits:, • The compensation starts at $22.07 per hour and increases based on years of experience. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. Powered by JazzHR u31gBTNu6Z

Job DescriptionThe Role Spoiler Alert is a fast-growing Series A SaaS startup transforming how enterprise and mid-market CPG brands manage excess and short-dated inventory. Our platform helps companies like Unilever, Kraft Heinz, Mondelez, and SC Johnson recover value, reduce waste, and improve operational efficiency. Our mission is to eliminate waste through our technology that powers and optimizes B2B commerce of opportunistic CPG inventory. We are looking for a passionate, process, systems and analytics oriented Customer Support Associate to join our growing Customer Support team. If you are an early- to mid-career customer support professional who is excited to be part of a fast-paced, mission-driven startup on its way to achieving big-goals, we want to hear from you! Reporting to our Senior Manager of Customer Support & Product Operations, the Customer Support Associate will deliver value by providing world-class functional and technical support to Spoiler Alert's customers and supporting the improvement of our internal support processes and systems. This is a cross-functional role requiring collaboration with our Product and Engineering teams. We have a big mission and large market opportunity, and this individual should be passionate about leveraging technology and supply chain analytics to reduce waste and increase food access. The ideal candidate will possess an extreme sense of urgency, high degree of intelligence, and an aptitude at navigating a fast-paced environment with evolving objectives. Responsibilities • Proactive monitoring of customer platform usage during sales cycles via system alerts, email workflows and support tickets to ensure any issues that arise are successfully and rapidly resolved internally and with customers, • Respond to, triage and drive resolution of all inbound support requests from customers and their buyers, • Own escalated support issues to ensure that production blocking issues are rapidly resolved, • Conduct proactive customer check-ins on platform usage with customer users while documenting feedback to drive improved customer results, • Leverage our BI tool/platform to provide scheduled and ad-hoc customer analytics and reporting to ensure all customer deliverables and alerts are on-time and error free, • Work with responsible Customer Team Managers to complete technical configuration, implementation and testing tasks/tickets during new customer onboarding and subsequent software upgrades, • Play a key role in a range of initiatives to improve customer outcomes, platform adoption and productivity, • Create and/or update internal support and external customer documentation, • Be a subject matter expert in the Spoiler Alert platform and system features, functions and capabilitiesQualifications, • 2+ years experience in a customer support, customer success, or a professional services role at an enterprise B2B/SaaS technology company, • Proven track record of meeting and exceeding KPIs leading to exceptional results in customer outcomes and internal productivity, • Previous experience as a user of CRM and/or ticketing software - e.g. Salesforce, Zendesk, Kustomer, etc., • Mastery of PowerPoint and Excel, • Excellent verbal and written communication skills with the ability to explain complex and technical concepts to a variety of stakeholders, • Diligent, consistent attention to detail and management of administrative aspects of the job, • Demonstrated eagerness to learn, adapt, and experiment and thrive in a fast-paced environment, • Passion towards company's mission and interest in sustainability, food waste reduction and innovative technology and analytic solutionsPreferred Qualifications, • Familiarity with enterprise software and/or Business Intelligence solutions in areas such as BI reporting/Analytics, ERP, supply chain management, warehouse management, transportation management, trade promotion management, etc While we care deeply about our customers' financial and operational improvements, our team's hearts and minds are motivated by the impact our work has in addressing some of the largest environmental and social opportunities of our generation - at the intersection of food waste, resource deficiency, climate change, affordable nutrition, and hunger. We couldn't be more excited to be combining critical technology breakthroughs - including workflow automation, augmented intelligence, wholesale ecommerce, traceability, and supply chain management - to an industry that is so critical for daily life. Born out of MIT in 2015, Spoiler Alert is headquartered in Boston's Back Bay neighborhood and is backed by some of the nation's leading food, agriculture, and supply chain investors. For more about Spoiler Alert, visit spoileralert.com or our social channels: Twitter & LinkedIn. Benefits Spoiler Alert is committed to providing equal employment opportunities for all applicants and employees. Employee benefits include the following: • Remote-first environment, with co-working access for locals in BOS, NYC, & DEN, • Competitive salary and stock option packages, • Subsidized health, dental, and vision insurance plans, • Climate-focused, pre-tax 401(k) and post-tax Roth 401(k) options, • 12-16 weeks of paid parental leave + flex return to work, • 15+ company holidays, including an "End of Year Reset Week", • 20 vacation days and 10 sick days per year, • Focus Fridays (no meetings after 1PM local), • Summer Fridays (1/2 day), • Paid volunteer outings and civic engagement leave, • Annual flex funds for remote work needs, learning & development, and socializing with colleagues, • Company-sponsored $500 FSA contribution Please note that applicants should be authorized to work in the United States. Though we are interested in every qualified candidate, we are unable to offer visa sponsorship at this time.

Job Description Masters Social Worker Location: Norwood Office Position: Masters Social Worker Position Type: PRN Remote/Virtual Position: No Coverage Area: Boston, Milton, Quincy, Braintree, Weymouth, Brockton, Abington Salary: $89,000 - $109,000 / annually This position is paid on a per-point basis. The compensation reflected on this posting, is an estimate of annual compensation. Schedule: Varies Offer Based on Years of Experience Responsibilities Reimagining Your Career in Home Health Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best Masters Social Worker You Can Be If you meet these qualifications, we want to meet you! • One year experience as a social worker in a healthcare setting, • Ability to assess patients to develop, evaluate, and revise goals and care plans Required Certifications and Licensures: • Master’s Degree from an accredited school of social work or related field, • Valid license or registration of permit to practice in state of agency operation, • Must possess and maintain valid CPR certification while employed in a clinical role Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: • Medical, dental, and vision coverage, • Paid time off and paid holidays, • Professional development opportunities, • Company-matching 401(k), • Flexible spending and health savings accounts, • Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app, • Programs to celebrate achievements, milestones, and fellow employees, • Company store credit for your first AccentCare-branded scrubs for patient-facing employees, • And more! Qualifications Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. SUMMARYArtera is seeking a mid-level GRC Analyst to join our Information Security team and help us strengthen and scale our security and compliance program, particularly as we expand our work in the federal space. This individual will play a key role in supporting continuous monitoring efforts tied to FedRAMP High. While prior FedRAMP experience is strongly preferred, it’s not required; we’re looking for someone with curiosity, initiative, and a desire to grow in this space. This is a great opportunity for someone who enjoys the intersection of technical systems and risk management, and who’s motivated by process improvement, automation, and collaborative problem-solving. You’ll work cross-functionally with teams like DevOps, Engineering, Privacy, and IT, and partner closely with auditors and external stakeholders. Your work will directly support audit readiness, vulnerability tracking, and the evolution of a proactive, efficient compliance program.RESPONSIBILITIES • Support the ongoing maintenance of our FedRAMP High continuous monitoring program, including evidence collection and reporting, • Track, review, and document vulnerability scan data; ensure remediation efforts are auditable and timely, • Manage security-related tickets and cases in systems like Jira, SharePoint, and internal documentation tools, • Collaborate with Engineering, DevOps, IT, and Privacy to collect data, verify controls, and support audit readiness, • Answer auditor and federal agency questions by compiling and submitting relevant documentation, • Identify manual or repetitive processes and propose automation opportunities (scripts, tools, templates, etc.), • Conduct internal access reviews, policy checks, and other posture assessments across systems, • Help build scalable documentation, workflows, and templates to reduce audit fatigue, • Contribute to security roadmap planning by identifying gaps or inefficiencies in current processes, • Stay current on security trends and evolving standards relevant to federal and commercial complianceREQUIREMENTS, • 4+ years of experience in security, GRC, or a related technical/compliance role, • Must be eligible to obtain and maintain a U.S. government security clearance to support work across both commercial and federal programs, • Familiarity with compliance frameworks like SOC 2, HIPAA, HITRUST, PCI, or ISO 27001 (FedRAMP preferred), • Experience reviewing or managing vulnerability scans (e.g., Wazuh, Tenable) and related ticketing, • Proficiency in Microsoft tools (Excel, SharePoint, Word); comfortable managing and navigating documentation, • Excellent attention to detail, systems thinking, and ability to manage multiple data streams, • Strong communication and collaboration skills, especially across technical and non-technical teamsBONUS, • Exposure to scripting or automation tools (e.g., Excel macros, PowerAutomate), • Experience using GRC platforms like Drata, HyperProof, or similar

Job Description Position: Business Development Director - Late Stage API Manufacturing FLSA Status: Exempt Location: USA - East Coast (Remote) Salary: Annual Salary is between $150,000 to $200.000. Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services. We're proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to gene therapies, and we work with more than 3,000 global customers. To learn more, visit . Job Overview: The Director of Business Development will successfully prospect and sell solutions and services via a consultative selling approach within assigned bio/pharm clients. The role will be to generate and maintain profitable business relations with partners, Promote Pharmaron as the CRO of choice to prospective clients, and manage and enhance on-going business relationships. Responsibilities: • Achieve agreed sales and profit budgets/targets as a member of the European business development team., • Promote Pharmaron as the CRO of choice to prospective clients across Germany, Austria and Switzerland with the Business Development Director responsible for this territory., • Map, identify, cultivate, manage and maintain professional relationships with clients that match the segment profile of target Pharmaron customers., • Be familiar with Pharmaron capabilities at a broad level such that wider and more meaningful conversations can be held with clients and prospective clients which could also lead to further attractive commercial arrangements., • Be familiar with areas of work and focus undertaken by other Business Development personnel such that "cross selling" opportunities can be captured for the business., • Actively contribute and influence the development of a compelling Value Proposition that attracts clients to engage Pharmaron., • Actively and professionally promote the company, positioning it as a reputable partner to deliver high quality solutions for the client and convert enquiries of interest into profitable contracts of work., • Work with Pharmaron scientists to formulate business proposals and presentations based on a good understanding of resources, materials and other inputs required to deliver projects such that those proposals can be developed into profitable commercial contracts., • In representing the company, liaise with Pharmaron scientists to ensure that client expectations are realistic and can be achieved., • Identify and access sources of information that provide excellent market intelligence of the developments within the pharmaceutical industry and share that information internally to enhance understanding and potentially identify new business opportunities., • Support the broader Business Development team through contribution on special projects as and when required., • The role requires meticulous attention to detail and for all work to be conducted strictly in accordance with company Policies and Procedures and Standard Operating Procedures, • Respect the confidentiality of information obtained in the course of duties performed and refrain from disclosing such information without written consent from Management, except where disclosure is required by law or by the order of a Court What We're Looking For: • Master's Degree or higher in bioscience/regulatory/clinical development or relevant discipline. PhD preferred., • 8+ years of experience in the pharmaceutical or CRO industry, including hands-on lab experience., • Proven success in client-facing roles within drug discovery and development., • Late stage API Experience, • Strong understanding of the CRO landscape and integrated R&D services., • Excellent communication, negotiation, and relationship-building skills., • Strategic thinker with a results-driven mindset and high level of self-motivation. Why Pharmaron? Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China. Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators. Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package: • Insurance including Medical, Dental & Vision with significant employer contributions, • Employer-funded Health Reimbursement Account, • Healthcare & Dependent Care Flexible Spending Accounts, • 100% Employer-paid Employee Life and AD&D Insurance, Short and Long Term Disability Insurance, • 401k plan with generous employer match, • Access to an Employee Assistance Program How to Apply: Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today! As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.

Job Description Capgemini is a leading technology consulting company specializing in insurance product innovation, technology modernization and operational transformation. We partner with top-tier U.S. insurers to enhance personal lines product portfolios, drive growth, and modernize operations. We are seeking a Senior Property & Casualty Insurance Product Manager – Personal Lines with expertise in product rationalization, new product development, product run-offs, regulatory strategy, InsurTech enablement, and claims transformation. This role requires deep industry knowledge and strategic consulting skills to advise insurers on optimizing personal lines products, navigating compliance requirements, and implementing emerging technologies. Key responsibilities include leading product portfolio optimization, rate filings, and competitive market assessments. The candidate will also drive digital transformation initiatives, evaluating InsurTech solutions such as telematics-based pricing, AI-driven claims automation, and predictive analytics for risk segmentation. Additionally, they will support regulatory advisory projects, ensuring compliance with state DOI regulations, NAIC model laws, and evolving legislative changes. The ideal candidate will have 10+ years of P&C insurance product management or consulting experience, strong expertise in personal lines pricing, underwriting, and compliance, and familiarity with technology platforms like Guidewire, Duck Creek, and Majesco. Preferred qualifications include CPCU, AINS, ARM, Lean Six Sigma, or PMP certifications. This is an exciting opportunity to work with leading insurers on high-impact projects, leveraging data-driven strategies and InsurTech solutions to reshape the future of personal lines insurance. Join us and contribute to strategic innovation, regulatory excellence, and digital transformation in the insurance industry. Key Responsibilities: The key responsibilities of this role will include supporting Client and Internal Project Teams with a mix of the following capabilities: Strategic Consulting & Client Advisory • Act as a trusted advisor to top-tier insurers on personal lines insurance products, including homeowners, auto, renters, and umbrella., • Lead product rationalization efforts, optimizing insurers’ portfolios to reduce complexity, enhance profitability, and improve customer experience., • Drive new product development, leveraging telematics, usage-based insurance (UBI), embedded insurance, and AI-driven pricing models., • Develop and implement product run-off strategies, ensuring compliance, financial stability, and seamless transition for policyholders., • Guide insurers through regulatory advisory initiatives, ensuring product strategies align with state DOI regulations, NAIC model laws, and evolving consumer protection standards. Regulatory Compliance & Market Strategy • Advise on state and federal regulations, helping clients navigate rate filings, compliance risks, and policyholder protections., • Manage engagements related to state DOI rate filings, competitive benchmarking, and regulatory impact assessments., • Provide insights on emerging legislative changes (e.g., climate risk mandates, AI-driven underwriting guidelines, and telematics regulations). InsurTech Enablement & Digital Transformation • Partner with technology teams to implement digital underwriting, AI-based risk models, and automation tools., • Evaluate and recommend InsurTech solutions such as:, • Telematics-based pricing (e.g., Cambridge Mobile Telematics, Arity), • AI-driven claims processing (e.g., CCC Intelligent Solutions, Snapsheet), • Fraud detection & predictive analytics (e.g., Shift Technology, FRISS), • Customer experience & digital distribution (e.g., Cover Genius, Trov), • Support insurers in modernizing core platforms, working with vendors like Guidewire, Duck Creek, and Majesco. Claims Transformation & Risk Management • Assist clients in claims process optimization, leveraging automation, AI, and predictive analytics for faster claims adjudication., • Develop strategies for fraud detection, litigation management, and claims efficiency improvements., • Work with claims and risk teams to align product design with evolving risk trends (e.g., climate change impact, cyber risks in personal lines, and increased litigation costs). Project Leadership & Stakeholder Engagement • Lead cross-functional consulting engagements involving actuarial, underwriting, IT, claims, and distribution teams., • Develop and present strategic recommendations to C-suite executives, supporting data-driven decision-making., • Manage multiple client engagements, ensuring timely delivery, regulatory alignment, and measurable business impact. Requirements • Education: Bachelor’s degree in Business, Finance, Insurance, or a related field (MBA, CPCU, or AINS preferred)., • Experience: 5+ years in P&C insurance product management, consulting, or strategy roles, with a strong focus on personal lines., • Industry Certifications (Preferred):, • CPCU (Chartered Property Casualty Underwriter) – Deep expertise in P&C insurance., • AINS (Associate in General Insurance) – Strong foundational knowledge of insurance operations., • ARM (Associate in Risk Management) – Specialization in risk assessment and mitigation., • Lean Six Sigma or PMP – For project management and operational efficiency., • Technical Expertise:, • Deep knowledge of personal lines product development, pricing, underwriting, and risk management., • Experience with product rationalization, run-off strategies, and market repositioning., • Strong understanding of state insurance regulations, rate filings, and DOI compliance., • Familiarity with InsurTech solutions, AI-driven pricing models, and claims automation technologies., • Proficiency in data analytics tools (e.g., SQL, Python, Tableau, Power BI) for actuarial and risk modeling., • Consulting & Leadership Skills:, • Proven ability to develop strategic recommendations and present to C-suite executives., • Strong project management skills with experience leading cross-functional teams in product transformation., • Excellent problem-solving, analytical, and communication abilities., • Expertise in Agile methodologies for product development and market deployment., • Use of Lean Six Sigma frameworks for process optimization and operational efficiency. This position comes with competitive compensation and benefits package: • Competitive salary and performance-based bonuses, • Comprehensive benefits package, • Career development and training opportunities, • Flexible work arrangements (remote and/or office-based), • Dynamic and inclusive work culture within a globally renowned group, • Private Health Insurance, • Retirement Plans, • Paid Time Off, • Training & Development About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.5 billion in revenues in 2023.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: • Leads the relationship process, with support as necessary, by seeking business opportunities by engaging with potential and current clients, other suppliers, and colleagues in other regions., • Researches the client and partners of the client and identifies the decision makers, needs, procurement processes, and any history they may have had with Veolia., • Interprets client requirements and determines which processes and offerings best meet those requirements., • Recommends new products and applications for emerging developments in respective market segments. Works with Veolia Engineering and Operations to adapt existing products to market needs., • Prepares and makes sales presentations focusing on value to client. Assist in coordinating visits from Veolia technical staff and upper level management to client where necessary. Arranges client visits to Veolia facilities and in-house installation demonstrations., • Manages and participates in proposal preparation, pricing and presentations to clients., • Automates processes where possible and ensures that historical data can be recaptured and utilized for future proposals where appropriate., • Assists in negotiation with the client including preparation of agreements and possible structuring of financing solutions. Maintains a close liaison with other members in the Veolia team including operations, finance, legal, insurance, risk management, etc., • Maintains current business development database. Prepares monthly reports and internal memos in a timely manner, to communicate and outline opportunities, to take corrective actions to resolve issues before they become problems and to assist with forecasting., • Travel up to 50% as needed to service your territory, • Travel may include both local day trips and overnight trips, • Travel up to 50% as needed to service your territory, • Travel may include both local day trips and overnight trips, • Position is remote within the region and requires easy access to airportsQualifications Education/Experience/Background: • Business development experience selling to municipalities and other government organizations., • Typically has at least ten years progressive sales experience in a related field with a proven track record and demonstrated aptitude with complex business transactions, pricing and project finance, financial models and spreadsheets., • Knowledge of potential sales of: Operations, Maintenance, Consulting, Professional Services, etc., • Knowledge of Veolia business, services offered, capabilities and ability to develop inter-relationship with other divisions in the Veolia Group., • Knowledge of potential clients in the target markets within geographical focus area with a network and relationships with potential clients, national trade organizations, engineering and construction firms, equipment vendors, financiers., • Knowledge of competitors in target markets, together with an appreciation of their strategies, strengths and weaknesses., • Knowledge of assigned markets, prices, legislation, suppliers, influences, contract structures., • Demonstrated understanding of internal economic factors (cost, margins, profit impact of decisions) and external economic factors affecting assignment areas., • Demonstrates effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines., • Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications, reports and presentations for management, clients and the general public., • Demonstrates a high level of interpersonal, verbal, persuasion, presentation, and relationship building skills in order to effectively communicate with all levels of internal and external contacts., • Ability to modify communication and presentation style in order to relate to a variety of people and personalities., • Must be proficient in the use of word processing, spreadsheet, and presentation software., • Demonstrated commitment to compliance with applicable laws and regulations, the Company’s Code of Business Conduct and other Company policies and procedures. Additional Information Pay Range: $130000 to $175000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Insight Global is looking for Patient Representatives to support Contact Center Operations of a major cancer center and research institution. The Patient Representative (PR) is the “first impression” a patient has of the institution and is critical to a patient’s experience and their entry into the client’s system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support, and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and serves as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines. Duration: • Monday-Friday, • 8AM-5PM, • Hybrid, • High School Diploma/GED required, Bachelor’s Degree preferred., • Administrative and/or customer service experience strongly preferred., • Experience in call center/phone service setting preferred., • Healthcare experience, • Ability to function as an integral member of a team., • Excellent communication, organizational, time management, and customer service skills., • Strong attention to detail., • Ability to multi-task and problem solve on the spot., • Excellent phone etiquette., • Ability to work productively in a remote environment., • PC proficiency; ability to learn new software quickly. $24/hr to $28/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Description LHH is working with a client based on the East Coast that is looking to hire a GRC Compliance Analyst to join our team for a 1 year+ project. The role will be 100% remote with the hiring manager preferring this person to live in EST or CST. The ideal candidate will have 3 years of IT Compliance experience. Having college degree isn’t necessary as the hiring manager would prefer someone with real-world Compliance experience with GRC. * Candidates MUST be willing to work as a w2 employee of LHH to be considered (no c2c at this time). GRC Analytics & Automation Analyst - E-level Position summary The GRC Analytics & Automation Analyst builds and maintains data pipelines, automation, and dashboards that enable measurable compliance and continuous monitoring across the Compliance Governance Program. This role integrates GovCloud intake sources (SharePoint intake registry, AuditBoard exports, APIs) into Power BI, automates evidence collection where appropriate using Power Automate and connectors, and ensures metadata and taxonomy alignment with Canon Protocol v1.0. This is a hybrid/remote-eligible role reporting to the Director of Regulatory Compliance Environments. Key responsibilities (measurable) • Own end-to-end data pipelines from GovCloud Intake Registry and source systems to Power BI; maintain data freshness SLAs (e.g., hourly/daily) and >99% pipeline success rate., • Design, implement, and maintain Power Automate flows and SharePoint integrations to automate evidence collection and workflow triggers; log and remediate automation failures within SLA., • Build executive and operational dashboards (Power BI) for control health, residual risk, and remediation status; support monthly and ad-hoc reporting to leadership., • Correlate control data across frameworks (NIST SP 800-53, SOC 2, ISO 27001) to visualize coverage and residual risk using canonical mapping., • Ensure metadata and taxonomy alignment with canon and maintain documentation of data models and lineage., • Partner with the GovCloud Compliance Analyst to reconcile automated data feeds with human-submitted evidence; implement validations and exception rules., • Support quarterly reviews and audit preparation by providing analytics extracts and evidence inventories. Required qualifications • Minimum 3 years in GRC, data analytics, or process automation roles with experience integrating data sources., • Proficiency with Power BI (DAX and data modeling), Excel, and Power Automate., • Experience with SharePoint lists, data modeling, workflow design, and handling regulated data (PII/PHI protections)., • Understanding of control frameworks (NIST SP 800-53, SOC 2, ISO 27001) and how to map control data for coverage analysis., • Experience with AuditBoard or ServiceNow GRC and automating evidence ingestion., • SQL, Python, or advanced DAX skills for ETL and analytics., • Experience with APIs, connectors, and data governance practices., • Ability to translate compliance requirements into measurable metrics and KPIs. Experience: 3 years' experience Additional Details: PowerBI Understanding Excel Data experience Microsoft power Data governance mindset Soft Skill requirements (team fit/personality requirements) Invest in role Relate experience to the roles Pay Details: $27.00 to $35.00 per hour Search managed by: William Staadt Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. Role Summary We are seeking a strategic and energetic leader with deep Financial Services/Insurance experience to help lead growth around our Business Transformation service line in the Boston market. This role combines leadership in delivery, business development, and people management. The ideal candidate will bring strong subject matter expertise, consulting delivery excellence, and driving strategic initiatives around process, technology, internal controls, change management, and project management for CFO-oriented transformations.Key Responsibilities: • Lead high-impact consulting engagements across:, • Operating model design and transformation, • Designing, architecting, and delivering large-scale transformation programs., • Data and analytics adoption, with a focus on insight-driven performance improvement, • Regulatory and compliance-driven change, • Strategically plan finance functions with C-Suite executives, building Organizational Level Strategic Roadmaps for CFO Organizations. for process innovation including the implementation of solutions that meet business objectives, fulfill data governance requirements, and satisfy internal financial controls, • Help design and implement innovative solutions that enhance operational efficiency, scalability, profitability, and market competitiveness., • Create alignment across key stakeholders with competing priorities to ensure shared understanding and mutual collaboration, • Lead change management and continuous improvement efforts supporting transformation at clients, • Permeate a culture of change management and adaptability to achieve sustained behavior; providing support to the organization through all phases of transition (engagement, design, monitor, feedback, etc.), • Build and enable/execute our change agenda across the organization and other key stakeholders as appropriate, including the establishment and measurement of continuous improvement goals and the communication in place to support, • Deal effectively with ambiguous and unstructured problems and situations., • Help clients adopt and scale AI, data management, and governance practices aligned with key industry trends such as:, • AI/ML for fraud detection, trading signals, or client servicing, • Cloud migration and data modernization strategies, • Build and manage a large sales pipeline and oversee multiple client accounts simultaneously, • Collaborate with firm leadership on hiring, team building, and culture development, • Represent the firm externally with clients and internally as a cultural and leadership role model, • Contribute to thought leadership, solution development, and go-to-market initiativesQualifications:, • 15+ years of applicable consulting, CFO Advisory, Finance Transformation, or relevant industry experience., • Prior tenure at a top-tier consulting firm (Big 4, Accenture, Strategy, or high-performing boutique), • Demonstrated ability to lead complex programs, manage diverse teams, and deliver measurable outcomes, • Proven business development skills, including managing a pipeline and converting opportunities into projects, • Familiarity with financial services data architecture, AI enablement, and modern technology platforms, • Located in Boston with strong industry relationships, • Bachelor’s degree from an accredited university, • Willingness to travel domestically up to 20%-30% (varies by client)