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  • Lori Perez
    Spanish Interpreter
    Spanish Interpreter
    2 days ago
    $20–$30 hourly
    Full-time
    Greenpoint, Brooklyn

    The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.

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  • HENNA KOSKINEN photographer & stylist
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    7 days ago
    $30–$40.5 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional service, answering inquiries, resolving issues, and ensuring a positive customer experience across all communication channels. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, chat, or in person., • Provide accurate information about products, services, and policies., • Resolve customer complaints and issues efficiently while maintaining a professional and empathetic attitude., • Process orders, forms, applications, and requests accurately., • Keep records of customer interactions, transactions, comments, and complaints., • Collaborate with other departments to ensure customer satisfaction and problem resolution., • Follow up with customers to ensure their needs are met and issues are resolved., • Maintain up-to-date knowledge of company products, promotions, and procedures., • Meet performance goals related to response time, customer satisfaction, and call handling. Qualifications: • High school diploma or equivalent, • Proven experience in a customer service or call center role., • Excellent verbal and written communication skills., • Strong problem-solving and multitasking abilities., • Proficient in computer systems and CRM software., • Positive attitude and ability to remain calm under pressure., • Strong attention to detail and organizational skills. Working Conditions: • Full-time position, • Remote and Hybrid Benefits: • Competitive pay, • Health, dental, and vision insurance, • Paid time off and holidays, • Opportunities for career growth and training

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  • First HR Connect
    HR assistant
    HR assistant
    7 days ago
    $25–$30 hourly
    Full-time
    Manhattan, New York

    First HR Connect is looking for an enthusiastic HR Clerk to join our human resources department. In this role, you will assist with various HR functions, providing vital support to ensure the smooth operation of HR activities. This position is key in fostering an inclusive remote workplace and aiding our team in meeting organizational goals. Key Responsibilities • Support the recruitment process by posting job openings, coordinating interviews, and creating onboarding plans for new hires., • Maintain employee records and ensure that all HR documentation is filed accurately and securely., • Assist in the implementation and administration of employee benefits programs., • Respond to employee inquiries and provide support on HR-related matters., • Help organize and facilitate training sessions and employee development programs., • Participate in HR projects to improve processes and employee experiences., • Ensure compliance with labor laws and regulations in all HR practices., • Perform general administrative tasks, including data entry and report generation. Qualifications: • High school diploma or equivalent; additional education in HR or related field is a plus., • Previous experience in an administrative or HR role is preferred., • Familiarity with HR software and Microsoft Office Suite., • Strong organizational and multitasking abilities., • Excellent verbal and written communication skills., • Detail-oriented with a commitment to accuracy., • Ability to maintain confidentiality and handle sensitive information., • Strong interpersonal skills and a collaborative mindset.

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