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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity This is a field-based role in the St. Louis, MO area. Candidates who are willing and able to work in St. Louis, MO are encouraged to apply. Within defined guidelines and framework, responsible for building relationships and providing oversight of our third-party vendors through virtual or in person interactions with members, claimants, and third-party personnel. Drives USAA's financial strength by ensuring accuracy and quality of third-party vendors' work product. Works to resolve problems with a focus on the mission and exceptional member experiences. What you'll do: Responsible for on-boarding, oversight, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable. Evaluates vendor work product to ensure quality, accuracy, and adherence to the terms and conditions of the contract. Collaborates with 3PRM on vendor footprint to balance member needs and operational resources. Responsible for complaint and payment discrepancy resolution within the vendor MOI. Provides direction as needed on borderline Total Loss situations. Accountable for providing decisions and insight on physical damage losses within authority granted and advances requests for further authority as needed. Acquires and applies advanced knowledge of P&C insurance industry products, services, contracts and internal processes and procedures to ensure compliance. Supports workload surges and/or Catastrophe Operations, as needed. Assists with managing output/throughput and associated USAA adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions). Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto physical damage estimating experience. Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 certification within 12 months of hire. Capability to prioritize, problem solve and effectively communicate next steps and path to resolution. Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. Strong oral and written communication skills. Physical Demand Requirements: May require the ability to operate a company vehicle within assigned territory. May require the ability to reach, handle, squat, bend, climb, and kneel as needed to complete inspections of damaged vehicles. May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time. May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. What sets you apart: Proficiency with CCC vehicle damage estimating system US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

$140 - $400/hourpaym&adrafting contractsprivate equityremote collaborationmultidisciplinay teamworkcapital marketsdata privacymicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: Litigation Associate Attorney (BigLaw Firms) Role Type: Contractor Location: Remote micro1 is engaging Litigation Associate Attorneys from top-tier US law firms to contribute expertise to a dynamic customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Review, analyze, and provide feedback on complex litigation and transactional documents, including contracts related to M&A, private equity, and capital markets activities., • Draft sample agreements and legal clauses, leveraging experience with high-value M&A transactions and private equity deals., • Evaluate legal scenarios and offer structured commentary to inform AI model development in areas such as data privacy and cross-border transactions., • Collaborate remotely with interdisciplinary teams to provide legal insight and ensure accuracy in simulated legal tasks and scenarios., • Contribute to the development of legal frameworks and decision rubrics (review rubric experience is a plus, but not required)., • Participate in iterative feedback cycles to refine training data, ensuring legal precision and practical applicability. Preferred Qualifications • JD from a US law school and active bar admission in good standing within the United States., • Experience at an AmLaw 100 or similarly prestigious law firm, specifically with litigation and complex transactional matters., • Demonstrated expertise in M&A, private equity, capital markets, contract drafting, and data privacy., • Excellent written communication skills and the ability to articulate sophisticated legal reasoning for varied audiences., • Proven track record of successful remote collaboration and multidisciplinary teamwork., • Familiarity with developing or applying structured review rubrics is desirable., • Strong research, analytical, and problem-solving capabilities, with a keen attention to detail in high-stakes legal contexts.

Job DescriptionBenefits/Perks • Competitive Compensation, • Remote work (after in-house training), • Flexible HoursJob SummaryWe are seeking a few Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone. In-house training typically lasts two-weeks., • Informational only: Absolutely no selling, • Work on behalf of established insurance companies, • Work From Home (after in-house training)Responsibilities, • Making outbound and receiving inbound calls, • Speaking with individuals who have and existing business relationship with out clientsFlexible Work Options, • Hours of operations Monday-Thursday 8:00 am - 9:00 pm Friday 8:00 am - 8:30 pm Saturday 9:00 am - 2:00 pm • Hiring for all shifts (4-6 hour shifts), • Hours scheduled to accommodate school, second jobs, or personal schedules, • Part-time positions ranging from 15-30 hours per weekQualifications, • Excellent customer service skills, • Strong organizational skills, • Familiarity with automated phone systems helpfulHiring Company Description URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact. Join out team to enjoy a flexible position in a friendly, supportive work environment!

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 12pm-10:30pm, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Schedule & Availability Requirements: Interface Systems operates 24 hours a day, 7 days a week, 365 days a year. This position requires employees to work a schedule that includes weekends and holidays. Candidates must be able to meet these scheduling requirements as part of their regular work schedule. Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. New iSOC Hire Bonus All newly hired St. Louis iSOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: $250 after successfully completing 90 days of employment. $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Orientation Classes: October 12th, 2026 • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/or upon customer request., • Communicate with customer locations using state-of-the-art two-way audio/video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/or requesting emergency services such as police, fire, or medical services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 5:00am - 3:30pm, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly.* Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 12pm-10:30pm, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Schedule & Availability Requirements: Interface Systems operates 24 hours a day, 7 days a week, 365 days a year. This position requires employees to work a schedule that includes weekends and holidays. Candidates must be able to meet these scheduling requirements as part of their regular work schedule. Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. New iSOC Hire Bonus All newly hired St. Louis iSOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: • $250 after successfully completing 90 days of employment., • $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Orientation Classes: • 9/28/26, • 10/12/26, • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities: • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/or upon customer request., • Communicate with customer locations using state-of-the-art two-way audio/video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/or requesting emergency services such as police, fire, or medical services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications: • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment: iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. • Shift Hours: Position requires availability between 2:30pm - 12:00am, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly.* Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. *Interface offered learning courses may be necessary when pursuing further certification(s) All ISOC employees must comply with policies as stated in the Interface Employee Handbook and Employee Safety Manual. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? Shift Hours: Position requires availability between 1:30pm-10pm, based on labor demands Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.) Full benefits on Day 1 of employment to support you from the start 3 weeks paid vacation time and 10 days paid sick time Uncapped employee referral bonuses Customer focused, energetic and engaging work culture working as one team Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days. Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm. Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am. Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). New ISOC Hire Bonus All newly hired St. Louis ISOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: $250 after successfully completing 90 days of employment. $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Start Date: September 28, 2026 • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities. Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request. Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology. Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services. Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors. Maintaining accurate records and documentation with the system of record (automation system) Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals. Perform video verification of alarms to confirm security breaches or emergency incidents. Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions. Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel. Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals. Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites. Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication. Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making. Document all interactions and ensure proper follow-up to ensure the resolution of incidents. Generate detailed reports on alarm responses and life safety interventions. Qualifications High school diploma or GED equivalent. Two years of experience in customer service, call center, dispatch, or security roles is preferred. Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care. Strong active listening skills to understand customer needs and provide timely, accurate responses to requests. Working knowledge of Microsoft Office applications. Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 2:30pm-11pm, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly.* Please note favorable results on a pre-employment drug screening and background check are required. *August 17th, 2026 Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 10pm-6:30am, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Schedule & Availability Requirements: Interface Systems operates 24 hours a day, 7 days a week, 365 days a year. This position requires employees to work a schedule that includes weekends and holidays. Candidates must be able to meet these scheduling requirements as part of their regular work schedule. Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. New ISOC Hire Bonus All newly hired St. Louis ISOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: • $250 after successfully completing 90 days of employment., • $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Orientation Classes: • 9/28/26, • 10/12/26, • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

The Bar Plan in St. Louis, MO provides solo, small and mid-sized firms with lawyers' professional liability insurance, business coverage, risk management, award-winning CLE and other essential insurance products and management services. The Bar Plan was born out of a crisis in the lawyers' professional liability (LPL) insurance market. When other carriers left the market, The Missouri Bar realized that Missouri attorneys would be in dire need of a stable, financially secure source for LPL insurance. Stepping up to fill the void, The Bar Plan was created and now proudly also serves Indiana, Kansas, New Mexico, and Tennessee. \n \n Position Overview \n Serves as the initial point of contact and direction at The Bar Plan for third parties by physically greeting and/or operating a multiline telephone system. Provides general company support by performing various clerical and organizational duties as assigned. Please note, this is a fully on-site position. \n \n General Office Duties \n\n • Answer and route incoming telephone calls to the appropriate personnel.\n, • Retrieve voicemail messages and forward them to the appropriate personnel.\n, • Answer general questions about the organization and provide callers with the company address, directions, and other relevant information.\n, • Greet visitors in a friendly, courteous, and professional manner; determine the nature of their visit and notify the appropriate personnel.\n, • Manage office supply inventory and order supplies as needed.\n, • Process daily incoming mail, including opening, date-stamping, sorting, scanning, and routing hard-copy mail to the appropriate departments.\n, • Take outgoing mail to the post office after work, as needed.\n, • Receive company deliveries and notify the appropriate parties.\n, • Prepare daily UPS letters and packages and generate UPS reports.\n, • Maintain the postage machine, including monitoring postage funds and ink supplies.\n, • Assist remote colleagues with miscellaneous administrative tasks, such as preparing documents, packages, and other materials for mailing.\n\n \n Additional Duties as Assigned \n\n • Provide assistance as needed to support other department functions.\n, • Perform other duties as assigned.\n\n \n Competencies \n To perform this job successfully, an individual should demonstrate the following competencies: \n\n • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.\n, • Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.\n, • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.\n, • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.\n, • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.\n, • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities.\n, • Diversity - Demonstrates knowledge of Equal Employment Opportunity policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.\n, • Ethics - Treats people with respect; Keeps commitments; Inspire the trust of others; Works with integrity and ethically; Upholds organizational values.\n, • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.\n, • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.\n, • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.\n, • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.\n, • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.\n, • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.\n, • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.\n, • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.\n, • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.\n, • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\n, • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.\n, • Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.\n, • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.\n\n \n Qualifications: \n To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \n Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. \n \n Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. \n \n Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. \n \n Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. \n \n Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Infinity and ImageRight database software. \n \n Certificates and Licenses: NONE REQUIRED \n \n Supervisory Responsibilities: This job has no supervisory responsibilities. \n \n Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. \n \n Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \n The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. \n \n Compensation & Benefits \n $16.50-$17.50 per hour \n \n Benefits include: \n\n • Health insurance (majority of employee premium paid by the company)\n, • Dental insurance (company-paid)\n, • Vision insurance (majority of premium paid by the company)\n, • 401(k)\n, • Employee Assistance Program (EAP)\n, • Generous paid time off\n\n \n The Bar Plan is an equal opportunity employer.

Location: St. Louis, MO \n Department: Deposit Operations \n Job Type: Full time in person, FSLA Exempt \n Reports To: Managing Director, Operations \n Salary: $60,000 - $85,000, based on experience \n \n At Ventura National Bank & Trust (VNBT), we’re redefining the banking experience through client-first service, best-in-class digital technology, and a commitment to building lasting relationships. We believe banking should be personal, thoughtful, and built around the way our clients live and do business. Delivering that kind of experience requires more than great advisors, it requires exceptional operational execution behind the scenes. \n \n A Senior Deposit Operations Specialist plays a critical role in ensuring that the everyday movement of our clients’ money is accurate, timely, secure, and seamless, while serving as a senior resource for our Deposit Operations team. This position helps create the operational foundation that allows VNBT to deliver a higher level of service, from ACH and wire processing to reconciliations, digital banking administration, exception resolution, to fraud-related escalations. \n \n This is a hands-on role for an experienced banking operations professional who understands that the details matter. The ideal candidate brings sound judgment to complex issues, helps strengthen our controls and processes, mentors team members, and partners with leadership to continuously improve how we operate. \n \n Essential Duties & Responsibilities \n \n Item Processing & Exception Handling \n • Oversee daily item processing, including check capture, encoding exceptions, image quality/usability review, and return item processing. \n • Research and resolve unposted, rejected, and exception items within established regulatory and internal timeframes. \n • Monitor and clear proof/capture exceptions, adjustments, and encoding errors; escalate unresolved items appropriately. \n • Serve as the escalation point for complex item processing discrepancies referred by other operations staff. \n \n Daily Reconciliation & Suspense Account Management \n • Perform daily reconciliation of general ledger, suspense, clearing, and settlement accounts, identifying and resolving out-of-balance conditions same-day where possible. \n • Investigate aged or unresolved suspense items, document root cause, and coordinate corrective entries with appropriate approval. \n • Maintain reconciliation documentation and supporting workpapers sufficient to withstand internal audit and OCC examination review. \n \n ACH & Wire Transactions \n • Process, review, and release ACH originations and receipts in accordance with NACHA Operating Rules and internal policy. \n • Monitor ACH exception, return, and NOC (Notification of Change) queues; ensure timely and compliant handling. \n • Process domestic and international outgoing/incoming wire transfers via WireXchange, ensuring adherence to dual control, callback verification, and OFAC screening requirements. \n • Identify and escalate suspicious or high-risk wire and ACH activity in coordination with BSA/AML and Fraud teams. \n • Maintain and monitor Fedwire/ACH settlement, ensuring daily balancing of settlement accounts and timely resolution of discrepancies. \n \n Settlements \n • Perform daily settlement of ATM, debit card, ACH, wire, and remote deposit capture activity, ensuring all outstanding items are cleared or appropriately researched. \n • Reconcile correspondent bank and Federal Reserve settlement accounts; resolve variances timely. \n • Coordinate with card processors and network partners on settlement discrepancies, chargebacks, and adjustment entries. \n \n Online & Mobile Banking Administration \n • Serve as system administrator for online banking platforms (including Bankjoy), managing user entitlements, enrollment issues, limit configuration, and escalated support requests. \n • Administer and verify mobile remote deposit capture (RDC) transactions, including item review, hold decisioning, duplicate detection, and exception resolution. \n • Monitor online and mobile banking system alerts, holds, and flagged transactions for fraud indicators; escalate as needed. \n • Support testing, configuration, and rollout of online/mobile banking system updates, enhancements, and new features. \n \n Customer Service & Internal Support \n • Provide senior-level research and issue resolution support to customers on complex deposit, ACH, wire, and online/mobile banking inquiries. \n • Respond to escalated customer disputes, including Regulation E claims, unauthorized transaction investigations, and check fraud/forgery affidavits. \n • Deliver clear, professional written and verbal communication to internal partners and customers regarding account activity and resolution status. \n \n Core Systems, Controls & Continuous Improvement \n • Operate proficiently within Fiserv Premier, DepositPro, Bankjoy, and WireXchange to support daily processing and reporting needs. \n • Identify opportunities to improve operational efficiency, reduce risk, and strengthen internal controls within deposit operations workflows. \n • Assist with the development, documentation, and periodic review of departmental procedures and desk-level job aids. \n • Support internal audit, external audit, and regulatory examination requests by preparing documentation and responding to inquiries. \n • Train, mentor, and provide day-to-day guidance to deposit operations staff. \n • Maintain current knowledge of applicable regulations, including Regulation CC, Regulation E, Regulation D, NACHA Operating Rules, BSA/AML requirements, and OFAC sanctions programs. \n • Perform other duties as assigned in support of departmental and bank objectives. \n \n Who You Are and How You Work \n • Enthusiastic about working on a team that values accuracy, efficiency, and customer service. \n • A team player who has the ability to work independently and manage multiple priorities while meeting deadlines. \n • An excellent communicator who has the ability to explain complex financial information to team members and clients. \n • Comfortable problem-solving complex situations with a proactive approach. \n \n Qualifications \n \n • Education: High school diploma or equivalent required; Associate's or Bachelor's degree in business, finance, or a related field preferred. \n • Minimum of five (5) years of progressive experience in deposit operations, core banking operations, or a related financial institution operations role. \n • Demonstrated experience with item processing, ACH/wire processing, and general ledger/suspense account reconciliation. \n • Hands-on experience with Fiserv Premier (or comparable core platform), DepositPro, Bankjoy, and WireXchange strongly preferred. \n • Working knowledge of applicable federal banking regulations, including Regulation CC, Regulation E, Regulation D, and NACHA Operating Rules. \n • Strong analytical and problem-solving skills with high attention to detail and accuracy. \n • Demonstrated ability to work independently, manage competing deadlines, and exercise sound judgment on escalated exception items. \n • Excellent written and verbal communication skills, with the ability to interact professionally with staff, customers, and examiners. \n • Proficiency in Microsoft Office (Excel, Word, Outlook); comfortable participating in virtual meetings with remote partners; experience with report writing or reconciliation tools a plus. \n • Relevant industry certification (e.g., AAP, NCP) preferred but not required. \n • Comfortable working in a standard office/branch operations center environment. Occasional extended hours may be required to meet settlement, month-end, or regulatory deadlines. \n • Capable of prolonged periods of sitting and computer use; occasional lifting of files or equipment up to 20 lbs. \n \n \n About VNBT \n We believe in a future where everyone has the freedom to imagine, attain, and enjoy their ideal life through financial independence. We demystify the complexities of financial management, making it accessible and manageable for all. Our ethos emphasizes building trusted lifelong partnerships, providing exceptional products and services, and enjoying the journey while celebrating wins. Join us in creating lasting security and peace of mind for generations. \n

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 12:00PM - 10:30PM, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Orientation Class: • August 31, • September 14, • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities: The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications: • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment: iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 7pm-5:30am, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly.* Please note favorable results on a pre-employment drug screening and background check are required. *August 3rd, 2026 *August 17th, 2026 Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinators are a primary point of contact for handling inbound inquiries from customers, employees, and vendors, addressing security concerns and resolving system-related questions. This position offers the opportunity to develop skills in security operations, customer communication, and emergency response, serving as a foundation for growth through the iSOC Coordinator levels. You will contribute meaningfully to protecting people and property, all while advancing your expertise in a fast-paced, technology-driven environment. What's in it for you? • Shift Hours: Position requires availability between 6pm- 10pm based on labor demands ., • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $20.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $100.00 bonus awards each month. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The iSOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. All full-time coordinators will begin their security training with TMA (The Monitoring Association) Operator course – An introduction to the security industry. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or dispatching emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • *Interface offered learning courses may be necessary when pursuing further certification(s) All iSOC employees must comply with policies as stated in the Interface Employee Handbook and Employee Safety Manual. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 3pm-11:30pm, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). New ISOC Hire Bonus All newly hired St. Louis ISOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: $250 after successfully completing 90 days of employment. $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Start Date: September 28, 2026 * Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 4:30pm-1am, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Schedule & Availability Requirements: Interface Systems operates 24 hours a day, 7 days a week, 365 days a year. This position requires employees to work a schedule that includes weekends and holidays. Candidates must be able to meet these scheduling requirements as part of their regular work schedule. Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. New iSOC Hire Bonus: All newly hired St. Louis iSOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: • $250 after successfully completing 90 days of employment., • $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Orientation Classes: • October 12th, 2026, • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 2:30pm-11:00pm, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. New ISOC Hire Bonus All newly hired St. Louis ISOC employees will be eligible for a $500 hiring bonus. The bonus will be paid in two installments: • $250 after successfully completing 90 days of employment., • $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: • September 14, 2026, • September 28, 2026 Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 12:00PM-10:30PM CST, based on labor demands, • Flexible Schedule: We offer 8–10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am – 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am – 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Orientation Class: • August 31, • September 14, • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 – Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Job Title: Junior Revenue Cycle Management (RCM) Specialist Location: Remote - United States Employment Type: FT W2 Compensation: $35 per hour CareTalk Health is a virtual medical practice that specializes in Clinical Process Outsourcing (CPO). We partner with healthcare organizations to build and manage patient and member populations. About the Role We’re looking for a Junior RCM Specialist to support the full revenue cycle — from billing and credentialing through claims processing, payment posting, and accounts receivable follow-up. This is an ideal role for someone early in their medical billing or healthcare administration career who has a solid grasp of the insurance workflow and wants to grow in a fast-paced virtual care environment. The ideal candidate understands how claims move through the insurance lifecycle, has exposure to provider credentialing, and is comfortable managing accounts receivable. You’re organized, analytical, proactive, and at ease working across billing systems, payer portals, and cross-functional teams. Schedule: Monday - Friday Days What You’ll Do • Support claim submission to ensure timely, accurate billing, • Monitor claim status and follow up on unpaid or denied claims, • Assist with provider credentialing and payer enrollment, keeping documentation and records current, • Manage accounts receivable, including aging follow-up, collections, and resolution of outstanding balances, • Support denial management by identifying issues, documenting trends, and escalating complex cases, • Post payments, adjustments, and remittance information accurately, • Reconcile billing discrepancies and resolve account issues, • Verify patient eligibility, insurance information, and benefits as part of the insurance workflow, • Maintain documentation of billing activity, follow-up efforts, and account status, • Communicate with payers, vendors, and internal teams on claim issues and payment delays, • Help track key RCM metrics such as clean claim rate, denials, days in A/R, and collections, • Support process improvement efforts to increase efficiency and reduce billing errors, • Ensure all work complies with company policies and applicable healthcare regulations What We’re Looking For Required • 1–2 years of experience in revenue cycle management, medical billing, claims follow-up, accounts receivable, or a related healthcare administrative role (preferred), • High school diploma required; associate’s or bachelor’s in healthcare administration, business, finance, or a related field preferred, • Working knowledge of the insurance workflow: claims lifecycle, eligibility and benefits verification, EOBs/ERAs, and denial management, • Familiarity with provider credentialing and payer enrollment concepts, • Understanding of accounts receivable and A/R follow-up, • Familiarity with CPT, ICD-10, and HCPCS coding concepts preferred, • Experience with EHR, PM, billing, or payer portal systems is a plus, • Strong attention to detail and organizational skills, • Good written and verbal communication skills, • Ability to manage multiple priorities and meet deadlines in a remote environment, • Proficiency in Microsoft Excel, Google Sheets, and standard office tools Preferred • Eagerness to learn and grow within healthcare operations, • Problem-solving mindset with a willingness to investigate issues, • Ability to work independently while collaborating with a remote team, • Strong sense of accountability and follow-through, • Comfort in a dynamic, fast-growing organization Work Location Requirement This is a remote U.S.-based position. Employees must perform all work physically within the United States. International work is not permitted during scheduled work hours. Work Environment This is a remote position and may be “on camera” at any time. The Junior Revenue Cycle Management Specialist will work from a home office, requiring reliable internet connectivity and a secure, private workspace. Technical Requirements: Computer: Windows or Apple (macOS) Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or macOS 14 Sonoma. Hardware: Processor: Intel Core i5 or AMD Equivalent (Windows); Apple Silicon (Macs) RAM: 16 GB Headphones: Wired headphones required for optimal audio quality. (NO built-in mics) Internet Speed: Meet minimum internet speed requirements (100 MBPS download speed and 50 MBPS upload speed). Must have an ethernet cable connecting computer directly into router. Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type). Webcam: A webcam is required for video calls. Most laptops have a built-in webcam, which is acceptable. If your computer does not have a webcam, you will need to use an external webcam. Recommended Equipment: A second monitor is highly suggested for laptop users; dual monitors for PC users. Why CareTalk Health • Opportunity to grow with an innovative national virtual care organization, • Exposure to a wide range of revenue cycle operations and healthcare workflows, • Collaborative, mission-driven remote work environment, • Competitive compensation and benefits package, based on experience CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: _

Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. This is a remote position, must reside in one of these states: Alabama, Arizona, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Michigan, Minnesota, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Virginia The MIPS analyst will provide as a bridge between practice and leadership with the Quality Payment Program (QPP) Merit-Based Incentive Payment System (MIPS). This position will serve as a point of contact for practices for MIPS support and submission. Additionally, this position will audit and analyze data to identify discrepancies or areas of opportunity for the practice. Duties and Responsibilities • Helps prepare reports for submission process., • Audits and communications with practices throughout the year, • Point of contact for all practices with MIPS questions and issues., • Assists in data validation to comply with CMS requirements and help confirm accuracy of data reported to CMS., • Maintains in-depth knowledge of QPP and MIPS changes., • Communicates MIPS information with leadership., • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service., • Performs other duties that may be necessary or in the best interest of the organization, as defined by management. Education, Licensure & Certification Requirements • High School or GED required, • Bachelor's degree preferred Experience Requirements • Previous medical office experience preferred; previous ophthalmic experience strongly preferred., • Understanding of Medicare and coding rules and regulations, • Experience and knowledge of EMR systems a plus Knowledge, Skills and Abilities Requirements • Professional in appearance and actions, • Logical and Critical thinking skills, • Customer-focused with excellent written, listening and verbal communication skills, • Enjoys learning new technologies and systems., • Detail oriented, professional attitude, reliable., • Exhibits a positive attitude and is flexible in accepting work assignments and priorities., • Meets attendance and tardiness expectations., • Management and organizational skills to support the leadership of this function., • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations., • Interpersonal skills to support customer service, functional, and teammate support need, • Able to communicate effectively in English, both verbally and in writing, • Ability for basic to intermediate problem solving, including mathematics., • Basic to intermediate computer operation, • Proficiency with Microsoft Excel, Word, and Outlook, • Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards., • Specialty knowledge of systems relating to job function, • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Location: Work takes place in a remote setting. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Who are we looking for? The Information Systems Analyst I (ISA I) is responsible for monitoring, diagnosing, resolving technical problems and providing technical support to the company and clients. This position identifies, researches, and resolves technical problems for clients, prevents problem escalation and takes care to test, document, track and monitor the problem to ensure a timely resolution. The ISA I participates in planning and executing routine system maintenance and upgrades as well as general management of the IT infrastructure.We are currently hiring this position in Saint Louis, Missouri. About Us At DataServ, we believe in "creating a better way"...and we believe in doing so through "Evolutionary" change that works vs. "Revolutionary" change that too often fails. We live out these beliefs by helping Finance organizations modernize their Accounts Payable function and optimize it over time, thereby elevating them from a back office "administrative" role to a "strategic" business unit contributing to the bottom line. DataServ specializes in developing and delivering Exceptions-based Intelligent Accounts Payable Invoice Automation (APIA) SaaS that always delivers substantial ROI.Founded in 1994, the company created the world's first FinTech Software as a Service (SaaS) technology. Since then, DataServ has been helping businesses save time and money throughout their AP processes while enhancing visibility and controls to reduce risk and improve scalability.Our top-rated solutions are used by more than 20,000+ satisfied users in 40+ countries and we are proud of our extraordinary customer retention rate, with over 70% of our clients having been with us for 10+ years. Read more about us at www.dataserv.com. We value:True individual ownership and responsibility over projects.Taking the work very seriously, but not taking ourselves too seriously. About You You're innovative. You have a good imagination and you're always thinking of new and interesting ideas.You're committed. You believe in the "Service" side of SaaS and commit to making clients happy so they stay with DataServ for 10 or more years.You're a collaborator. You thrive on inter-disciplinary teams, and value different perspectives and high levels of communication and collaboration.You're accountable. You understand best practices and want to implement quality work. You do what you say and say what you do. You deliver results.You're conscientious. You can analyze complex problems and present multiple solutions.You're a communicator. You can think critically, identify opportunities, and clearly articulate your point of view in a team setting. You can communicate your work effectively depending on the audience.You're a leader: You are comfortable with leading discussions, demonstrating your work, teaching others what you know, learning what you don't. You have experience presenting to leaders and stakeholders. You believe in a transparent nonpartisan meritocracy. You collaborate openly and expect to progress at DataServ based on your ability and talent.You want to have fun, be creative while getting things done. Enough said! Required Education, Skills and Experience:Associate's Degree in Information Systems or technical school equivalent required. Minimum 1-3 years' experience in the field or in a related area.Must have knowledge of concepts, practices and procedures in technology software system support, infrastructure and hardware.Ability to communicate in technical and non-technical terms depending on audience. Why you should apply at DataServ:Pay that rewards your contribution and experience that is compared with the market regularly. When the market goes up, so does our pay.Fully remote roles, you can work from anywhere!Very little "red tape," we only have processes that are necessary.Small company atmosphere. You will get to interact with decision makers daily. Benefits of Working at DataServ: Competitive Compensation packageRemote working environmentFlexible PTO (including 9 holidays)401(k) plan with employer matchingGreat health benefits with multiple plan optionsAdvancement opportunities based on results, not politics. If you think you have something special to bring to DataServ, if you get what we're trying to do, and you want to join an exceptionally talented team, apply on-line at www.dataserv.com/careers. We look forward to receiving your information! AAP/EEO STATEMENTDataServ is an Equal Opportunity Employer/Vet/Disable

Job Description Principal Medium/High Voltage Electrical Engineer Cedar Rapids, Iowa (Remote) The Principal Electrical Engineer position is a leadership level position within the technical delivery structure. This position is best described as a key technical resource for external customer project delivery for complex applications on multiple projects simultaneously. Work executed will be within a multi-discipline power team. To be considered, candidates should have: • Completion of a Bachelor’s degree program in Electrical Engineering from an accredited college, technical school, or university and ten years or more of related work or industry experience; or, • A combination of equivalent education and or experience will be considered with solid evidence of success., • Demonstrate understanding of complex electrical principles and solutions. Preferred:, • Licensed Professional Electrical Engineer, • Demonstrate proficiency with the following: power distribution and design, protective relay programming, and communication networks., • Experience with the use of AutoCAD software. The Principal Electrical Engineer will be responsible for, but not limited to:, • Develop and execute multiple complex power distribution projects of large size and significant complexity simultaneously., • Perform project deliverables independently while adhering to scope, schedule, and budget constraints., • Ensure coordination of electrical engineering and design is conducted according to IEEE, NFPA, and customer standards., • Deliver the highest level of technical expertise in the bid process., • Provide quality assessments of overall work performed by the team., • Provide guidance and training to others with less experience through mentoring and project leadership., • Work with the Electrical Design and Engineering Manager to help develop and execute strategies to retain and improve business with key clients., • Maintain professional client relationships., • Understand and follow all safety, conduct, and policy requirements Work Environment:, • While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration., • The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; and extreme heat., • The noise level in the work environment is usually moderate, but may be exposed to very loud areas.

Job Description At Rose Legal Services, LLC, we're on a mission to make a real difference in the lives of individuals facing legal challenges. As a Missouri-licensed Criminal Defense Attorney, you'll have the opportunity to advocate passionately for clients, ensuring their voices are heard and their rights protected. You'll engage directly with clients, guiding them through the legal process and conducting thoughtful consultations. Whether you're a recent law school graduate or a seasoned attorney with a background in criminal law, your courtroom experience and interpersonal skills will be invaluable as part of our dedicated team. We believe in nurturing talent and supporting our team members with a robust benefits package. Enjoy a technology allowance, paid time off, and paid holidays to help balance work and life. Our firm also offers health and disability insurance, a retirement plan with employer matching, and the flexibility of occasional remote work. Join us and be part of a firm that values integrity, client care, teamwork, and continual growth, all while focusing relentlessly on delivering an outstanding client experience. Compensation: $80,000 - $100,000 yearly Responsibilities: Our “Responsible Attorneys” manage a caseload based on jurisdiction. You will have primary responsibility for everything that happens in the cases assigned to you, including: • Conducting evidentiary hearings, depositions, and trials, • Meeting with clients to discuss discovery and negotiate pleas, • Communicating with prosecutors, judges, and court representatives, • Participating in docket calls in state and municipal courts, • Performing legal investigations and preparing legal documents, • Handling consultations with leads and assisting in signing them up, • Attending court proceedings, performing legal analysis, and providing legal advice, • Collaborating with clients and team members to resolve cases efficiently, • Counseling clients on their legal options and negotiating on their behalf, • Managing case files and ensuring information is accurate, up to date, and accessible to attorneys, paralegals, and staff You will report to our Supervising Attorney and work closely with our Client Care Team to ensure clients are fully informed about the status of their cases. Qualifications: • Juris Doctor (J.D.) from an accredited law school, • Active Missouri law license (required), • Strong typing, computer, and technology skills, • Proficiency in Microsoft Word, Excel, Outlook, and database software, • Excellent organizational, communication, and follow-up skills, • Strong time management and problem-solving abilities, • Ability to work independently as well as collaboratively with a team, • Professional demeanor with strong interpersonal skills, • Demonstrates flexibility, initiative, sound judgment, and discretion, • Growth mindset with a willingness to embrace and utilize technology About Company Rose Legal Services LLC, based in St. Louis, MO, is a thriving criminal defense and DWI law firm. Our team focuses solely on representing individuals facing charges, arrests, or investigations. We also handle related civil litigation like expungements, driver’s license cases, and orders of protection. Our primary goal is securing the best outcomes for clients while ensuring an exceptional client experience. Above all, we believe in SECOND CHANCES. Our hiring decisions are based on our CORE VALUES: • Uncompromising Integrity: Genuine integrity in every action, no Saul Goodman aspirations., • Care: Deep concern for clients, their legal matters, our team, and office policies, • Teamwork: Prioritizing client and firm interests over personal agendas, • Growth Mindset: Continuous improvement, education, and adaptation to new technology, • Relentless Focus on the Client Experience: We want clients to have an outstanding experience working with us

Job Description The Leadership School is an educational option that prepares students to be in the driver’s seat of their own learning and to navigate the path toward the lives they imagine for themselves. We are the first public charter school in St. Louis County, paving the way for educational choice and opportunity for all families in the St. Louis area. We opened our doors in 2022 and serve K-4 students in the Normandy area. We are building our team of hardworking, results-oriented educators who embody our mission: to grow our students’ leadership capacity through earnest engagement in academically rigorous, culturally relevant, and relationship-oriented environment. Competencies & Qualifications • High expectations for all students and the belief that all children deserve a life of opportunity and choice, • Strong communication, collaboration, organization, and problem-solving skills, • Ambition and a desire to grow every day based on data and feedback, • A collaborative mindset, the belief that we are stronger together and a desire to uplift your teammates, • A go-getter, change-maker mindset – the ability to create a plan, take initiative, and follow through, • Experience working with children, and the belief that all children are capable of doing extraordinary things, • Missouri teaching certificate - preferred Key Responsibilities • Internalize and own provided curricula to deliver high-quality instruction every single day, • Prepare supplemental resources that lead students to a deep understanding of content and, • Implement school-wide and classroom routines and procedures with fidelity to ensure a healthy learning environment, • Inspire high levels of student motivation and investment in meeting behavioral and academic expectations by implementing and maintaining clear and consistent expectations, • Analyze class and individual student performance, adjust lesson plans and instructional methods based on data, and create a long-term plan for unfinished learning, • Communicate clearly and often with families to ensure alignment between school and home expectations What We Offer • Starting salaries of $50,000 to $80,000, comprehensive benefits and Missouri’s PSRS/PEERS membership, • Weekly dedicated remote planning and preparation time for teachers, • Work-free wellness days and professional development days throughout the year, • Extended planning and development blocks to do a deep dive into preparing for lessons, • 1:1 weekly coaching cycles and our team’s devotion and dedication to your growth, • Leadership and advancement opportunities, 1:1 mentorship and career planning, • Robust highly rated base curriculum with the autonomy to bring your own ideas and strategies into your lessons, • A limit of 1 content area per teacher

Job Description Development and Communications Coordinator FULL-TIME | HYBRID | $45,000-$55,000 ANNUALLY Agency Summary. Northside Youth and Senior Service Center is a 50 year old social service agency located in the Ville neighborhood of North St. Louis City. Serving over 1500 individuals annually, Northside is one of the largest providers of the Meals on Wheels program in St. Louis City, while also offering seniors and individuals who are disabled access to congregate dining, transportation assistance, and cultural and educational field trips. We also provide out-of-school time programming for youth and families at Peabody Elementary School and at our Teen Drop In Center. Position Summary. Northside Youth and Senior Service Center is seeking an organized, detail-oriented professional to manage donor records and gift administration, coordinate agency communications, and support annual giving, donor stewardship, events, and volunteer engagement. The position reports to the Director of Development, and does not supervise staff. KEY RESPONSIBILITIES Development Operations and Gift Administration • Manage day-to-day administration of the donor database (Bloomerang)., • Enter and code gifts promptly; maintain accurate donor records, gift histories, mailing lists, and contact information., • Prepare acknowledgement letters, tax receipts, reports, and other donor correspondence., • Assist with gift reconciliation and maintain complete supporting records., • Protect confidential donor, financial, volunteer, and organizational information. Communications • Coordinate the quarterly e-newsletter, including content planning, writing, editing, design, and distribution., • Maintain a social media content calendar and publish approved content., • Write donor updates, program stories, event promotions, and organizational announcements., • Gather photographs and program information and create basic graphics in Canva or similar platforms. Annual Giving and Donor Stewardship • Support annual appeals, giving campaigns, donor recognition, and stewardship activities., • Prepare materials for donor meetings, tours, presentations, and outreach., • Track campaign responses and donor engagement in Bloomerang., • Assist with the annual fundraising calendar and coordinate the internal United Way employee giving campaign. Events • Support fundraising, donor cultivation, and community events, including invitations, registration, materials, logistics, and follow-up. Volunteer Coordination • Coordinate Northside’s participation in the United Way Volunteer Center and assist departments with volunteer postings, inquiries, records, and basic scheduling. NORTH SIDE YOUTH AND SENIOR SERVICE CENTER QUALIFICATIONS Required • Two or more years of relevant professional experience, or an equivalent combination of education and experience., • Strong writing, editing, proofreading, and interpersonal communication skills., • Demonstrated accuracy in data entry, recordkeeping, or database administration., • Excellent organization, attention to detail, and ability to manage recurring responsibilities and multiple deadlines., • Proficiency with Google Workspace or comparable office software., • Ability to work independently and collaboratively while handling confidential information with sound judgment., • Commitment to Northside’s mission and the communities it serves. Preferred • Associate’s or bachelor’s degree., • One or more years experience with Bloomerang or another donor database, gift processing, annual giving, or donor stewardship as the day-to-day administrator., • One or more years experience producing newsletters, social media content, or basic graphic designs., • Familiarity with Canva or a comparable design platform., • Nonprofit, fundraising, communications, event, or volunteer experience. EMPLOYMENT DETAILS Schedule and Work Arrangement • Full-time, hybrid, Monday through Friday., • Onsite and remote schedules are based on organizational needs and established with the Director of Development. This is a FT, 40 hr/week position., • Occasional evening and weekend work may be required. Compensatory scheduling is ropvided for approved work outside the regular schedule. Compensation and Benefits $45,000-$55,000 annually, based on experience and qualifications. • Medical, dental, and vision insurance, • 403(b) retirement plan with employer contribution, • Comprehensive paid time off and paid holidays, • Life, short-term disability, and long-term disability insurance, • Employee assistance program, • Hybrid work schedule and professional-development support EQUAL EMPLOYMENT OPPORTUNITY Northside Youth and Senior Service Center is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by applicable law. This description summarizes the general nature of the position. Duties may be modified based on the evolving needs of North Side Youth and Senior Service Center.

Job Description Our client, an A-rated Insurance Carrier, is seeking to add a Senior Workers' Compensation Claims Examiner to their Midwest team. This would be a fully remote position. Duties will consist of handling mid to complex Workers' Compensation Lost Time claims from inception to close. Qualified candidates must reside in the Midwest and possess a strong knowledge in one or multiple Midwest states. • Handle moderate to complex Workers' Compensation claims from inception to close., • Pending will range from 90 - 120 claims., • Negotiate settlements with injured workers and attorneys., • Ensure appropriate investigation of the underlying facts and circumstances are carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, proper negotiation strategy is employed., • ‎Provides direction to legal counsel and manages litigation process., • Attend settlement conferences on serious injury claims.Requirements:, • 5 - 10+ years of experience handling Workers Compensation claims., • Strong Workers' Compensation knowledge in one or more Midwest states, • Must have experience handling litigated files., • Excellent Customer Service and Organizational skills., • High School Diploma; Bachelor's Degree preferred but not required.Salary/Benefits:, • $80,000 to $110,000 annual base salary plus 10% Target bonus, • Flex schedule and ability to work remotely, • Extremely competitive Medical, Dental, Vision and Life plans, • Paid Parental Leave, • Employer matching 401(k) plan

Job Description Job Title: Healthcare Attorney (Remote, As-Needed) Location: Remote Job Type: Contract / As-Needed Company: Vivo HealthStaff Inc. About Us: Vivo HealthStaff Inc. is a healthcare consulting and staffing firm specializing in clinical staffing, healthcare operations, and telemedicine implementation. Headquartered in California and serving clients nationwide, we provide innovative solutions to healthcare organizations including hospitals, community clinics, and telehealth companies. We are seeking an experienced Healthcare Attorney to support our legal and compliance needs on an as-needed basis. Position Overview: The Healthcare Attorney will work with Vivo HealthStaff Inc. leadership to provide legal guidance on regulatory compliance, contract development, and corporate structuring. This role is remote and ideal for an attorney with a background in healthcare law, especially in telehealth and the corporate practice of medicine. Responsibilities: Provide legal counsel on healthcare regulations such as HIPAA, Stark Law, and the Anti-Kickback Statute. Draft and review contracts, including provider agreements, independent contractor agreements, and business associate agreements. Advise on corporate formation, including the friendly PC model for telemedicine. Support compliance with state-specific telehealth laws and licensing regulations. Conduct legal research and prepare documentation as needed. Qualifications: J.D. from an accredited law school. Active license to practice law in at least one U.S. jurisdiction. Minimum 5 years of experience practicing healthcare law. Knowledge of corporate practice of medicine and telehealth regulation preferred. Strong communication, analytical, and drafting skills. Ability to work independently with minimal supervision.

Job Description The Leadership School is a new educational option that prepares students to be in the driver’s seat of their own learning and to navigate the path toward the lives they imagine for themselves. We are the first public charter school in St. Louis County, paving the way for educational choice and opportunity for all families in the St. Louis area. We opened our doors in 2022 and serve K-4 students in the Normandy area. We are building our team of hardworking, results-oriented educators who embody our mission: to grow our students’ leadership capacity through earnest engagement in academically rigorous, culturally relevant, and relationship-oriented environment. Teachers are leaders. Make your voice heard as we create the blueprint for educational excellence in the St. Louis area. Our team begins each year with 3.5 weeks of professional development in the summer and then dedicates themselves throughout the year to your growth. We believe our students deserve an excellent staff, and we know that excellence is the result of planning, practice, feedback, iteration, and a commitment to continuous growth. We aren’t walking into a school – we’re building one. The work will be hard, and it will be worth it. Competencies & Qualifications • High expectations for all students and the belief that all children deserve a life of opportunity and choice, • Strong communication, collaboration, organization, and problem-solving skills, • Ambition and a desire to grow every day based on data and feedback, • A collaborative mindset, the belief that we are stronger together and a desire to uplift your teammates, • A go-getter, change-maker mindset – the ability to create a plan, take initiative, and follow through, • Experience working with children, and the belief that all children are capable of doing extraordinary things, • Missouri teaching certificate - preferred Key Responsibilities • Internalize and own provided curricula to deliver high-quality instruction every single day, • Prepare supplemental resources that lead students to a deep understanding of content and, • Implement school-wide and classroom routines and procedures with fidelity to ensure a healthy learning environment, • Inspire high levels of student motivation and investment in meeting behavioral and academic expectations by implementing and maintaining clear and consistent expectations, • Analyze class and individual student performance, adjust lesson plans and instructional methods based on data, and create a long-term plan for unfinished learning, • Communicate clearly and often with families to ensure alignment between school and home expectations What We Offer • Starting salaries of $50,000 and $70,000, comprehensive benefits and Missouri’s PSRS/PEERS membership, • Weekly dedicated remote planning and preparation time for teachers, • Work-free wellness days and professional development days throughout the year, • Extended planning and development blocks to do a deep dive into preparing for lessons, • 1:1 weekly coaching cycles and our team’s devotion and dedication to your growth, • Leadership and advancement opportunities, 1:1 mentorship and career planning, • Robust highly rated base curriculum with the autonomy to bring your own ideas and strategies into your lessons, • A limit of 1-2 content areas per teacher

Job DescriptionDescription: Loan Partner - Licensed Job Description Department/Branch: Sales Support Reports to: JV Manager/DASM Operations Manager FLSA Status: Non-Exempt Work Schedule: Full-time Locations: In-Office or Remote POSITION SUMMARY DESCRIPTION Assist Mortgage Loan Originator in the administration and processing of mortgage loans to ensure efficient loan processing in all phases of the loan transaction. MAJOR AREAS OF responsibilities 1. Assist Mortgage Loan Originator (MLO) with all origination and loan process functions., 2. Conduct preliminary research needed on the loan to help determine mortgage eligibility., 3. Set signing appointments. Provide customer service to clients., 4. Prepare files for submission to loan processing., 5. Update and mine marketing database for new loans., 6. Any other miscellaneous requirements of the team., 7. May originate. Primary objectives Assist the Mortgage Loan Originator on specific tasks to allow the MLO to be most effective and productive in his/her role. Pull and analyze research regarding the property, credit, and other aspects of the file. Specific Responsibilities 1. Provide origination support to MLO and borrower via: make copies of borrower information, filing, and other administrative duties as instructed by the MLO or needed by/for borrower., 2. Assist in pre-qualifications and pre-approval orders as instructed by the MLO. Pull credit reports and running AUS. Contact borrower for any and/or additional information required. Set signing appointments., 3. Communicate with parties to schedule and set signing appointment., 4. Assist in pre-qualifications and pre-approval orders as instructed by the Loan Officer. Pull credit reports and running AUS. Contact borrower for any and/or additional information required. Data input function including setting up new customer files with application data., 5. Update the MLO’s database, mail thank-you notes to customers and realtors., 6. Clerical ad hoc duties, as needed., 7. May originate if licensed. Job Requirements Broad Knowledge & Experience Administrative assistance, clerical, and customer service knowledge and experience. Mortgage banking industry, familiar with Conventional, FHA, and VA mortgage products. Clear understanding of the current RESPA laws and guidelines. Above Average Skills Teamwork and productivity skills. Must possess excellent problem solving and customer service skills. Demonstrated Ability P/C computer skills with solid understanding of MS Office and the ability to use the loan origination system. Encompass experience a plus. General Knowledge Attention to detail in a fast-paced environment with excellent customer service skills is a must. Administrative practices and procedures. Competencies Teamwork, customer service, motivation, design, ethics, safety & security, project management, business acumen and professionalism. Education & Experience Degree or Equivalent High school diploma or equivalent required. 2-4 year college curriculum preferred. Years’ Experience Minimum one year experience and/or training. Specialized Training Knowledge of Encompass Database software and or equivalent along with basic computer skills. Active Affiliations, Certifications MLO/Originator License approved via NMLS. Work Environment Physical Demands Office environment. Daily computer use and close vision. Regular attendance is required (whether onsite or virtual). Work Conditions Fast paced, high volume activities. Temperament In order to succeed in this position, attention to detail in a fast-paced environment with excellent sales and customer service skills is a must. Requirements:

Job DescriptionAt CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent competitors, helping keep the American Dream alive and thriving. Through our focus on people, communities, and independence, we're making a real impact on Main Street businesses across the continent. Ready to Put Your Property Claims Expertise to Work? CCA Global Partners is seeking an experienced Property Claims Estimate Reviewer Specialist to join our Strategic Partners Group in St. Louis. In this role, you'll leverage your property claims and estimating expertise to conduct detailed technical reviews of property insurance estimates involving flooring, water mitigation, roofing, and general construction repairs. You'll play a critical role in ensuring estimate accuracy, consistency, and compliance while supporting contractors, vendors, and insurance partners throughout the claims process. This position is ideal for a property claims professional who enjoys analytical work, problem-solving, construction estimating, and being recognized as a technical expert within a collaborative team environment. Why Adjusters Like This Role • Hybrid work schedule with remote work on Mondays and Fridays and in-office collaboration Tuesdays through Thursdays., • Opportunity to utilize and expand your property estimating expertise., • Collaborative team environment focused on quality and customer service., • Work with industry-leading estimating platforms and construction-related claims., • Meaningful impact on claim accuracy, customer satisfaction, and business results. What You'll Do • Review, analyze, and revise estimates for medium to large property loss claims using estimating software such as Xactimate and similar platforms. Validate scope, pricing, labor, materials, diagrams, and floor plan accuracy. Provide clear technical review notes and recommendations., • Manage an assigned queue of estimates to ensure timely completion and adherence to service level agreements (SLAs), productivity goals, and cycle-time expectations., • Communicate with contractors, flooring providers, mitigation vendors, and insurance representatives to clarify scope discrepancies, resolve estimate concerns, and ensure claim requirements are met., • Provide guidance and feedback to contractors and vendors regarding estimating best practices, software usage, and correction requirements to improve estimate quality and reduce rework. What We're Looking For • High school diploma required; Associate's degree preferred., • 3-5 years of experience in property claims estimating, property claims adjusting, or a closely related field., • Strong proficiency with Xactimate or similar property estimating platforms., • Active Insurance Adjuster License preferred., • Strong understanding of flooring systems, water mitigation, roofing, and general construction practices., • Ability to interpret sketches, diagrams, and detailed scopes of work., • Excellent analytical, problem-solving, and organizational skills with exceptional attention to detail., • Solid math skills and spatial reasoning abilities, including the ability to conceptualize dimensions and layouts., • Strong written and verbal communication skills, with the ability to communicate effectively with contractors, vendors, and insurance professionals. How We Take Care of You • Collaborate with a passionate group of leaders, peers, and industry professionals., • Recognition for your accomplishments through growth, development, and compensation opportunities., • Comprehensive benefits designed to support you and your family through every stage of life., • A welcoming, team-focused culture where your expertise is valued and your contributions make a difference. What Makes Us Special CCA Global Partners operates one of North America's most successful cooperative business models, helping thousands of entrepreneurs compete and thrive in an evolving marketplace. By providing scale, resources, and innovation, we empower independent businesses to achieve sustainable growth and long-term success. Embrace the CCA Way We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story. #LI-HYBRID #ZR Powered by JazzHR rNCn68WhUA \nCompany Description WE ARE ON A MISSION At CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive. WE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER At CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace. We are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States. The superior benefits that CCA Global delivers include: • Lower buying & operating costs, • Powerful & fully supported tech solutions, • Expert marketing programs, • National advertising & PR support, • Exclusive profitability tools, • Award winning training programs BUILDING A BETTER WORLD Because we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model. Today, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies. WE ARE ON A MISSION\r\nAt CCA Global Partners, ensuring independent, family-owned businesses succeed is our mission. With corporate giants spending big media dollars and negotiating big discounts, it is difficult for any local family business to compete and succeed. Through innovation, passion, and perseverance, CCA Global Partners® generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; we make it possible for that business to compete and thrive.\r\n\r\n \r\nWE HELP FAMILY-OWNED BUSINESSES WIN, TOGETHER\r\nAt CCA Global, we connect independent, family business owners through our networks to provide the scale, resources, and innovation that create sustainability, growth, and effective competition in today's evolving marketplace.\r\n\r\nWe are organized as a cooperative, a shared ownership business model, that creates the scale needed to provide innovative products, systems, and services that give family businesses a competitive edge without sacrificing their independent identities. Today, CCA is one of the largest privately held cooperatives in the United States. \r\n\r\nThe superior benefits that CCA Global delivers include:\r\n- Lower buying & operating costs\r\n- Powerful & fully supported tech solutions\r\n- Expert marketing programs\r\n- National advertising & PR support\r\n- Exclusive profitability tools\r\n- Award winning training programs\r\n\r\n \r\nBUILDING A BETTER WORLD\r\nBecause we are organized as a cooperative and are owned by, and operated for, the benefit of the people at the heart of the organization rather than outside investors, we can focus on helping our members succeed. CCA’s businesses have proven the success of the cooperative model.\r\n\r\nToday, more than 4,000 member businesses, 20,000 childcare centers and another 1 million independent businesses in North America benefit from CCA Global’s business leadership through its 14 different affiliate companies.

Job DescriptionTHIS IS NOT A REMOTE POSITION Pay: $16.00-$19 per hour Hours: Monday-Friday 5:30am-2:00pm Some holiday and weekend work might be required JOB FUNCTIONS: *Assisting with stocking supply rooms *Picking supplies for scheduled OR cases *Supports the delivery of supplies to OR Suites *Receiving, organizing, and putting away supplies across various departments *Utilizing inventory and supply chain systems to process orders and receipts *Stocking and replenishing supply rooms and support areas *Supporting department needs by ensuring accurate and timely supply flow JOB REQUIREMENTS: *GED or High School Diploma *6+ months experience in inventory/stocking or supply chain. *7 year background check *2 Professional Reference letters from Supervisor within the past 2 years *Drug Screen *TB test *Provide Proof of all vaccinations • Tdap, • Covid, • Flu, • MMR Vaccination/Titer, • Hep B/Titer, • Varicella Powered by JazzHR 88MJ5cvRX6

Job Description The Leadership School is an educational option that prepares students to be in the driver’s seat of their own learning and to navigate the path toward the lives they imagine for themselves. We are the first public charter school in St. Louis County, paving the way for educational choice and opportunity for all families in the St. Louis area. We opened our doors in 2022 and serve K-5 students in the Normandy area. We are building our team of hardworking, results-oriented educators who embody our mission: to grow our students’ leadership capacity through earnest engagement in academically rigorous, culturally relevant, and relationship-oriented environment. Competencies & Qualifications • High expectations for all students and the belief that all children deserve a life of opportunity and choice, • Strong communication, collaboration, organization, and problem-solving skills, • Ambition and a desire to grow every day based on data and feedback, • A collaborative mindset, the belief that we are stronger together and a desire to uplift your teammates, • A go-getter, change-maker mindset – the ability to create a plan, take initiative, and follow through, • Experience working with children, and the belief that all children are capable of doing extraordinary things, • Missouri teaching certificate - preferred Key Responsibilities • Internalize and own provided curricula to deliver high-quality instruction every single day, • Prepare supplemental resources that lead students to a deep understanding of content and, • Implement school-wide and classroom routines and procedures with fidelity to ensure a healthy learning environment, • Inspire high levels of student motivation and investment in meeting behavioral and academic expectations by implementing and maintaining clear and consistent expectations, • Analyze class and individual student performance, adjust lesson plans and instructional methods based on data, and create a long-term plan for unfinished learning, • Communicate clearly and often with families to ensure alignment between school and home expectations What We Offer • Starting salaries of $50,000 and $70,000, comprehensive benefits and Missouri’s PSRS/PEERS membership, • Weekly dedicated remote planning and preparation time for teachers, • Work-free wellness days and professional development days throughout the year, • Extended planning and development blocks to do a deep dive into preparing for lessons, • 1:1 weekly coaching cycles and our team’s devotion and dedication to your growth, • Leadership and advancement opportunities, 1:1 mentorship and career planning, • Robust highly rated base curriculum with the autonomy to bring your own ideas and strategies into your lessons

Job DescriptionDescription: The Associate attorney will manage a diverse caseload from inception through resolution, providing strategic legal counsel and representation in court, arbitrations, and depositions. This role requires exceptional research, drafting, and litigation skills, along with the ability to collaborate closely with partners and clients in a fast-paced environment. The ideal candidate demonstrates independence, strong communication, and a commitment to meeting a 1,950-hour annual billable requirement. Primary Job Duties: • File review and legal analysis of claims and causes of action, • Extensive legal research and drafting of substantial briefs, memos, pleadings, and appellate briefs, • Regularly representing clients in court, at arbitrations and in depositions, • Drafting and responding to discovery requests, • Expert witness retention and collaboration, • Trial preparation and attendance, • Collaborate closely with partners, clients, and stakeholders to deliver strategic and practical legal advice, • Manage deadlines and assignments with a high level of ownership and independence Key Competencies: • Communicating - Legal Professionals provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message., • Conflict Management - Legal Professionals address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner., • Professionalism - Legal Professionals set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner consistent with generally accepted moral principles and values and within the guidelines and best practices of their profession., • Planning & Priority Setting - Legal Professionals identify priorities and develop detailed action plans that include objectives, accountabilities, time frames, standards, review stages, and contingencies. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This position may be designated as remote, hybrid, or fully in-office, depending on the needs of the role, office location, and Firm requirements. Requirements: • J.D. from an ABA-accredited law school, • Active license to practice law in state posted (required); additional bar admissions a plus, • Minimum of 2 years of experience in practice group, • Excellent legal research, writing, and oral advocacy skills, • Experience with administrative proceedings, depositions, and mediations, • Ability to work independently and collaboratively in a team environment, • Professional demeanor with strong client-relations and communication skills, • Must be responsive and organized, with the ability to prioritize multiple tasks

Job Description Operations Specialist — Securities Reference Data Contract | Remote (CST hours) | Full-Time About the Role We're looking for an Operations Specialist to join the securities reference data team at a Fortune 500 financial services firm. This is a fully remote contract role working central time hours, and it's a great fit for someone who knows their way around investment securities data and likes being the person who gets it right the first time. The team makes sure security reference data is set up correctly and stays accurate, so the rest of the business can trade, generate trade confirms, and keep operations moving. When a new bond comes to market, this team is who sets it up. You'll be part of a group of nine — seven associates and two contractors — with steady communication throughout the day to keep coverage tight across all functions. What You'll Do • Manage and execute the operational needs of the firm in a fast-paced environment, • Validate and reconcile securities data to keep reference data accurate and accessible for downstream business areas, • Set up new securities as they come to market, • Handle multiple tasks at once and stay organized without losing the details, • Communicate continuously with the team throughout the day to maintain full function coverage, • Take a proactive approach to problem solving — spot the issue, dig in, find the fix, • Identify opportunities for process improvement, • Develop and implement operational procedures and policies, • Prepare and present operational reports to management, • Provide high-quality customer service to internal partners, • Stay current on industry best practices and regulations What You'll Bring Required • Background in data validation and reconciliation, • Basic knowledge of investment securities, • 3–6 years of experience in financial services (we'll look at 1+ year if you have solid fundamentals in securities and data), • Proactive, consistent communicator — this role talks to the team all day, • Strong analytical and problem-solving skills, • Ability to juggle multiple priorities and stay organized in a fast-paced environment, • High school diploma required; bachelor's degree preferred but not required Nice to Have • Prior experience with securities reference data or bond setup, • Exposure to trade confirm generation or trading operations support The Details • Type: Contract, full-time, • Location: Remote — CST office hours, 8:00 AM–5:30 PM CST (you're expected to be available through 5:30 PM CST), • Overtime: Not expected, • Start: ASAP, • Extension: Possible, contingent on completion of the client's modernization project, • Conversion: No direct conversion. If an associate role opens up, contractors are welcome to interview., • Interview Process: One round with the hiring leader and a team member; a second round only if a decision can't be reached. Why SBS Creatix SBS Creatix has been a premier talent partner since 2003. We're a St. Louis-based consulting and staffing firm with nationwide reach, and we've built our reputation on doing right by both our clients and our consultants. Here at SBS you're part of a team, and you'll have the professional support and attention you deserve. Our consultants get real benefits: medical, dental, and vision coverage; company-paid life, AD&D, and short- and long-term disability; a 401k with matching; and up to 20 PTO days you can use before they're fully accrued. We don't just fill roles — we build teams. Elevate your team. Amplify your results. Ready to talk? Apply now, or share this with someone in your network who'd be a great fit. #SBSDifference #sbsjobs #hiring

Job DescriptionOverview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Field Supervisor. The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery. • Career Advancement Opportunity, • 401K, Medical, Dental and Life Insurance, • $41,600 / Annual Salary, • Valid Driver's License and Previous Security Experience is Required RESPONSIBILITIES: • Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized, • Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs, • Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site, • Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed, • May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management, • Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office, • Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid Driver’s License with at least one year of driving experience and:, • No major violations within last 36 months, • No more than one at-fault accident in last 24 months, • No more than one minor moving violation in last 24 months), • No combination of one at-fault accident and one minor moving violation in last 24 months, • Minimum of three (3) years of professional protective service (e.g., security) experience, • Ability to write effective and concise reports in legible handwriting, • Able to use good independent judgment and discretion, • Outstanding oral and written communication skills, • Ability to successfully interact at all levels of the organization, including clients, • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines PREFERRED QUALIFICATIONS (NICE TO HAVE): • Experience in scheduling, operations management, or other leadership functions of security industry, • Prior experience in the security industry, law enforcement, and/or military, • Working knowledge of Microsoft Office applications BENEFITS: • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company’s 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1671339

Job Description Why Join Us? Record growth. Red-hot leads pouring in. If you thrive when the phones don't stop – especially on Fridays, Saturdays, and Mondays – this role is for you. We spend millions on lead generation, meaning you will never have to cold call. If you are a closer who wants an uncapped commission-based career where you can truly write your own paycheck, we will invest in your success from day one. Compensation & Schedule • Location: 100% Fully Remote (Camera usage required for training and team meetings)., • Pay: 100% Commission (Average earnings: $125,000 – $150,000/year)., • Hours: Thursday–Monday, 12:00 PM – 8:00 PM CST (Sunday hours are 9:00 AM – 5:00 PM CST). What You Will Do • Handle 100–150 inbound and outbound calls per day to prospective customers., • Identify customer needs and sell vehicle service contracts to protect their investments., • Master the "one-call close" by effectively overcoming objections., • Collaborate with a supportive management team backed by 50 years of combined training experience. What We Look For • 1–3 years of commission-based or call-center sales experience., • A competitive, resilient mindset with a proven track record of hitting sales targets., • Strong communication, negotiation, and active listening skills., • Comfortable using computers and CRM systems (Salesforce is a plus)., • High school diploma or GED required. Candidates must pass a pre-employment background check. Endurance is an E-Verify employer. PHYSICAL REQUIREMENTS: • Sitting or standing for extended periods; repetitive motions; use hands to handle equipment or controls; reach with hands and arms; typing on keyboard; viewing computer screen extended periods; speak clearly and hearing, • Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging., • In a remote work environment, being interactive and communicative with management and co-workers in a visible manner is an essential function of the job. Camera/video usage is required., • Must be able to lift 25 pounds. Our Benefits Include: • Paid training, • Work From Home Opportunity, • Computer Equipment Provided, • 401(k) with company match after 90 days of employment, • Medical, Dental, and Vision Insurance, • Voluntary Life Insurance, • Internet Stipend Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter. Equal Employment Opportunity Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company. About Endurance Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community. Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites. Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

COLLECTOR, CBO REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.amsurg.com. POSITION SUMMARY: The Representative Accounts Receivable III is responsible for follow up on intermediate outstanding accounts receivable. Work Schedule: Remote ESSENTIAL RESPONSIBILITIES: • Follow-up on outstanding claims and appeals, • Work escalation views, • Review Vendor Clarification logs, • Provide employee and vendor training, • Acts as a knowledge resource for team members, • Not limited to working Claim Ack Rejections, Claim Edits & Charge Corrections, • Phone patients for payment or payment arrangements, • Print and re-file claims as needed., • Work correspondence daily., • Maintain continuing education, training in industry career development, • Exceed productivity standards as outlined by business line, • Answer incoming patient insurance company and physician office telephone calls., • Research/audit patient accounts for further payment or adjustments., • Work KAM reports as assigned., • Work accounts receivable collector queue with proficiency within 30-60 days of employment., • Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards., • Calculate billing unties and reimbursement amounts., • Maintain strictest confidentiality and adhere to all company policies and procedures., • Other duties as assigned, • Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs, • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company, • Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so, • Support and abide by the values of the company, • Excellence – Going above and beyond to deliver the highest quality care and experience to our patients and teammates, • Collaboration – Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates, • Ethical Responsibility – Acting with the utmost integrity and doing the right thing, even when nobody is watching, • Engagement – Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. • Working knowledge of CPT, ICD-9 and ASA codes, • Strong mathematical, research, analysis, decision making and problem-solving skills., • Strong data gathering and reporting skills., • Working knowledge of medical terminology, insurance processing guidelines and laws., • Demonstrates advanced understanding of commercial, Medicare and Medicaid payers, • Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines., • Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership., • Strong verbal and written communication skills, • Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities., • Ability to work independently with limited supervision., • Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions) Education/Experience: • High School graduate or equivalent., • 3 to 5 years’ experience in a healthcare insurance receivables environment, • Associate or bachelor’s degree in business administration or related field preferred, • Two - three years collection experience required., • Two years posting, coding or accounts receivable collection experience in health care organization is preferred. Computer Skills: To perform this job successfully, an individual should have knowledge of: • Microsoft Office Suite, • Working knowledge of PC applications (MS Office, Word and Excel). Employment at AMSURG: Living Our Values Every Day At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care. These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day. • Care Deeply for those around us., • Cultivate Integrity to build trust., • Champion Excellence for continuous improvement, • Celebrate Teamwork every step to the way. Benefits: To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. #LI-CH1 #LI-REMOTE

St. Louis MO The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of St. Louis, a DH Pace Company, Inc. is seeking to hire a Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management. This individual will be responsible for representing the company in a professional manner, counter parts sales, and troubleshooting. Standard work hours Monday-Friday 8:00am-5:00pm. Commission opportunity! What You'll Do • Represent the company in a professional manner with good customer service and verbal communication skills, • Communicate with customer, supervisor or other office personnel in an effective and timely manner, • Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day, • Review, receive, and process parts deliveries and technician parts picklists, • Troubleshoot and walk customers through remote-control set up, • Provide details about various doors in the showroom for customers, • Utilize a gas cutting torch and other hand tools to cut springs/cables, • Other duties as assigned What You Bring • High School Diploma or equivalent required, • Ability to multi-task and work efficiently in a fast-paced work environment, • Detailed oriented team player with good interpersonal skills, • Computer proficient, • Must be able to lift over 20 lbs, • Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinators are a primary point of contact for handling inbound inquiries from customers, employees, and vendors, addressing security concerns and resolving system-related questions. This position offers the opportunity to develop skills in security operations, customer communication, and emergency response, serving as a foundation for growth through the iSOC Coordinator levels. You will contribute meaningfully to protecting people and property, all while advancing your expertise in a fast-paced, technology-driven environment. What's in it for you? • Shift Hours: Position requires availability between 10a-2:30p, based on labor demands . (Your work hours will be scheduled between this time range.), • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $20.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am 11:59pm). Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $100.00 bonus awards each month. New iSOC Hire Bonus All newly hired St. Louis iSOC employees will be eligible for a $500 hiring bonus . The bonus will be paid in two installments: • $250 after successfully completing 90 days of employment., • $250 after successfully completing 6 months of employment. To receive each payment, employees must be actively employed on the applicable payout date. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The iSOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. All full-time coordinators will begin their security training with TMA (The Monitoring Association) Operator course An introduction to the security industry. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or dispatching emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • *Interface offered learning courses may be necessary when pursuing further certification(s) All iSOC employees must comply with policies as stated in the Interface Employee Handbook and Employee Safety Manual. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. ? If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows. We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers. The Opportunity Our legal function is a competitive advantage—not a bottleneck—and we’re looking for someone who lives that philosophy. As our first AGC, you’ll be the second lawyer in the building. You’ll own our commercial contracts function end-to-end, handle a wide range of legal matters across the business, and build the processes and playbooks that let us scale without slowing down. You’ll advise every vertical within the business, translating legal risk and business opportunity into plain, approachable language. As the General Counsel's principal legal partner, you will receive broad exposure to commercial, corporate, employment, compliance, and strategic legal matters, creating an exceptional opportunity to develop the skills and judgment necessary to become a future General Counsel. This is not a role for someone who needs clear swim lanes. You’ll draft complex enterprise agreements in the morning and help a non-lawyer understand a data processing addendum in the afternoon. You’ll be comfortable saying “good enough to sign” when that’s the right call, and “we need to push back here” when it isn’t. Perfection should rarely be the enemy of good enough, but your attention to detail must never waiver. What You’ll Own Draft, negotiate, and close enterprise SaaS/AI agreements, including relevant addenda and schedules (think DPAs) Build and maintain contract templates and a negotiation playbook that empowers the sales team to move deals faster Triage inbound redlines efficiently and establish contract review SLAs Own day-to-day privacy compliance and data governance strategy Manage vendor and partner agreements, including software licenses and professional services contracts Serve as the embedded legal partner for Sales & Marketing, Product, Engineering and Finance Identify legal risks early in the product development cycle and advise on mitigation without killing velocity Build and refine the legal ops infrastructure, including contract management tooling and intake processes Help to identify when to use outside counsel, and manage those relationships Qualifications JD from an accredited law school, and an active state bar membership in good standing 4-8 years of experience, including at least 2-3 years at an Am Law 100 law firm in the transactional/commercial practice area Deep expertise in commercial contract drafting and negotiation—you’ve handled complex deals and know where the real risk lives Demonstrated ability to work independently, prioritize competing demands, and make judgment calls without hand-holding Clear, direct communicator—you write and speak in plain language Preferred In-house experience at a high-growth tech company (Series A-C) Familiarity with SaaS/AI business models, cloud infrastructure agreements, and API/platform contracts Experience with federal, state and international data privacy frameworks and standard DPA negotiations Experience building in-house data privacy compliance frameworks Exposure to equity compensation, venture financing documentation, or M&A (even in a supporting role) What Makes Someone Thrive Here Default to “here’s how we get this done” vs. "here's why we can’t” Energized by ambiguity, not paralyzed by it—you can build the framework while also shipping the deal Know when to go deep and when to go fast Take ownership seriously and proactively—if something falls through the cracks, you notice and fix it Can earn trust quickly with stakeholders who have little patience for slow legal processes We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses. We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company. We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers. You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way. We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen. We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences. Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 7:00am - 3:30pm based on labor demands, • Flexible Schedule: We offer 810 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly.* Please note favorable results on a pre-employment drug screening and background check are required. *September 14, 2026 Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. ? If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

As a Level 3 ISOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the ISOC team. What's in it for you? • Shift Hours: Position requires availability between 1:30pm to 10:00pm, based on labor demands, • Flexible Schedule: We offer 810 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.), • Full benefits on Day 1 of employment to support you from the start, • 3 weeks paid vacation time and 10 days paid sick time, • Uncapped employee referral bonuses, • Customer focused, energetic and engaging work culture working as one team, • Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours: • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am 4:59pm) on regularly scheduled business days., • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm., • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am., • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am 11:59pm). Monthly Performance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus : Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award after 90 days of successful active employment. Full time employees can earn up to $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class which occurs bi-weekly. Next Start Date: September 28, 2026 • Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The ISOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities., • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request., • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology., • Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services such as police, fire, or medial services., • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors., • Maintaining accurate records and documentation with the system of record (automation system), • Monitor, verify and respond to alarm signals, placing outgoing telephone calls to verify validity of alarm signals., • Perform video verification of alarms to confirm security breaches or emergency incidents., • Notifies specified individuals via telephone of an alarm or event according to customer-specific instructions., • Provide critical life safety support by ensuring clear, timely and accurate dispatch and alarm communication to emergency personnel., • Provide basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals., • Manage live audio interactions in response to alarm events or customer requests, utilizing two-way audio systems to communicate directly with individuals at monitored sites., • Use two-way audio to intervene during real-time incidents, projecting authority and maintaining clear communication., • Handle situations such as loitering, trespassing, or other security violations, often requiring de-escalation or rapid decision-making., • Document all interactions and ensure proper follow-up to ensure the resolution of incidents., • Generate detailed reports on alarm responses and life safety interventions. Qualifications • High school diploma or GED equivalent., • Two years of experience in customer service, call center, dispatch, or security roles is preferred., • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care., • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests., • Working knowledge of Microsoft Office applications., • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. ? If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Title: Operations Specialist Company: Executive Functions, Inc. (dba EF Specialists) Location: Fully remote Monday - Friday 9 AM - 3 PM PST Employment Type: Part-Time Employee (24-30 Hours/Week) Compensation: $30-40 per hour, DOE, plus benefits Start Date: August 25th, 2026 Who We Are At EF Specialists, we help middle school, high school, and college students develop the executive function skills they need to thrive in school and beyond. Through individualized coaching, family collaboration, and evidence-based strategies, we empower students with ADHD, learning differences, autism, and other executive functioning challenges to become more confident and independent learners. We are looking for an exceptional Operations Specialist to join our growing team. This is a high-impact, customer-service-focused role working with clients, families, students, our coaching team, school districts, and professional partners. If you are organized, proactive, tech-savvy, and enjoy wearing multiple hats in a fast-paced, mission-driven organization, we would love to meet you. Position Summary The Operations Specialist supports the day-to-day operations of EF Specialists across client service, onboarding, billing, compliance, technology, and team support. This role works closely with senior management to ensure processes run smoothly, clients receive excellent service, and the team has the operational support needed to succeed. Key Responsibilities Client Service & Onboarding • Serve as a responsive point of contact for clients and families., • Support new client onboarding and ensure required documentation is complete., • Respond to questions regarding scheduling, services, billing, and general operations., • Maintain accurate client records and follow up on outstanding items. Billing & Financial Support • Manage and support client billing processes., • Review bi-weekly TutorBird billing for accuracy., • Respond to client questions regarding invoices and payments., • Track outstanding balances and assist with accounts payable and reimbursements., • Support financial reporting and data collection. Operations & Compliance • Maintain and improve company processes and SOPs., • Assist with school district contracts, compliance, and billing., • Track insurance, licenses, certifications, and renewal deadlines., • Maintain accurate organizational records., • Identify opportunities to improve workflows and efficiency. Technology & Systems Become proficient in EF Specialists’ systems, including: • TutorBird, • Google Workspace, • BambooHR, • QuickBooks Online, • PeopleKeep, • Zoom and Google Meet, • Excel and Google Sheets Provide basic troubleshooting, training, and support to team members. Team & Management Support • Support HR and administrative activities as needed., • Assist with meetings, events, and special projects., • Help management track operational goals and KPIs., • Provide day-to-day problem-solving and operational support to the team., • Complete additional responsibilities as assigned by management. Qualifications • Bachelor’s degree preferred., • At least 3 years of experience in operations, administration, customer service, billing, or a related field., • Strong organizational and customer service skills., • Excellent written and verbal communication., • Strong Excel and Google Sheets skills., • Comfortable learning and managing multiple technology systems., • Experience with billing, HR, compliance, or financial administration is a plus., • Ability to work independently, manage multiple priorities, and meet deadlines., • Strong judgment, problem-solving skills, and attention to detail., • Ability to handle confidential information professionally., • Positive, collaborative, proactive, and responsive. Benefits: • Full Remote, • 401K Match, • Health care reimbursement for 30+ hours, • Technology Reimbursement The Ideal Candidate You are a self-starter and problem-solver who enjoys helping people and making things run smoothly. You are comfortable managing multiple priorities, learning new systems, improving processes, and stepping in wherever needed. Most importantly, you understand that great operations create great client experiences and are excited to contribute to a company that helps students become more confident and independent learners. Ready to Join Us? If you read this and thought, “That’s me,” we’d love to hear from you. Send us your resume and a cover letter on why you would be a great fit. Learn more about EF Specialists: https://www.efspecialists.com/

Salary Range $10.00 - $25.00* WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: As a Selling Advisor, you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Selling Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Selling Advisor can speak about fashion and trends with authorityboth in person and digitally. This job is onsite at the specified location and will report to the Sales Manager. WHAT YOU WILL DO: • Maintain a customer-centric mentality., • Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing., • Understand how to showcase product differently based on if a client is remote or in-person, • Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory, • Achieve personal sales, client conversion and wardrobing goals, • Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage, • Utilize digital tools and social media to connect with clients and guide intentional traffic, • Create a positive work environment through collaboration WHAT YOU WILL BRING: • Motivated with an ability to set and achieve sales goal, • Experienced with technology and has experience selling to clients using digital tools, • Styling, fashion, and fashion retail experience, • Commission sales experience, • High School Diploma / equivalency required, • A flexible work schedule YOUR LIFE AND CAREER AT NEIMAN MARCUS: • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation, • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate, • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental), • An amazing employee discount SALARY AND OTHER BENEFITS: Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Job Description About Lexicon and Cordell & Cordell: Cordell & Cordell is the nation's largest family law firm, supported by Lexicon, a professional legal services organization providing comprehensive operational and client support. Together, we are committed to a client-centered approach, delivering a high-quality experience at every stage of the client journey. We invest in people who are passionate about helping others, building trust, and contributing to the growth and success of the firm through meaningful client engagement. Job Summary: The Client Care Representative plays a vital role in supporting Lexicon's commitment to exceptional client service within the Client Care team. Under the guidance of the Client Care Supervisor, this position is responsible for facilitating effective communication between clients and attorneys, identifying client needs, and resolving issues. The ideal candidate excels in a fast-paced environment, demonstrates empathy and professionalism, and is dedicated to maintaining high standards of client satisfaction. Responsibilities: • Work closely with the attorneys of Cordell & Cordell in determining how best to serve our clients., • Research client needs by reviewing case management software, discussing the case with assigned attorney and reviewing documents where necessary., • Gather, organize and enter client data into legal software., • Perform surveying of clients during milestones of our legal service. Proactively call clients to rate their satisfaction., • Apply best judgment and knowledge in answering inquiries from clients regarding our legal services., • Use sound judgment to determine proper courses of action for clients in legal matters when asking for refunds, credits or escalation to senior attorneys., • Use discretion in determining appropriate concessions for client credits., • Make recommendations to the Managing Partner and senior attorneys for the proper course of action needed to satisfy clients., • Track all client interactions and issues in case management software., • Handle sensitive client data with utmost discretion, care and accuracy. Minimum Requirements: • High school diploma or equivalent., • 2+ years in a social services role, customer service, legal or other service-based industry., • Work location: In-office for initial training, expect up to the first 6 months to be in-office. This role can become remote with necessary equipment provided, but will require some days in the office for meetings or training. Working in-office full-time is also acceptable if preferred., • Work Hours: Full-time, Monday through Friday. Specific hours may vary, but no later than 5:30pm CT is expected. Other Requirements: • Strong written and verbal communication skills., • Excellent organization skills., • Ability to manage multiple tasks and projects simultaneously., • Experience with a CRM (SalesForce) or SmartAdvocate is a plus, • Experience with SharePoint and all MS products is preferred, • Prior legal knowledge preferred. Core Values: • Customer Service: Employees are committed to prioritize and exceed the expectations of current and future clients. Employees know and anticipate the needs of internal and external customers and act accordingly – providing high priority to customer satisfaction., • Collaboration: Emphasis is placed on working together seamlessly and leveraging the collective strengths of individuals within the organization. Employees promote communication, teamwork, and the sharing of ideas to achieve common goals and objectives., • Responsiveness: Responsiveness measures our ability to react quickly and effectively to changes, demands, or challenges. A responsive Employee fulfills all obligations effectively and timely to our current and future clients, while maintaining effectiveness and staying aware of evolving business needs or circumstances., • Culturally Positive: The "Courage to Ask Why" reflects our culture that encourages curiosity, understanding, critical thinking, and challenging the status quo. Employees professionally question existing processes, seek new viewpoints, and explore customer-focused solutions. Employees embrace and promote the values and beliefs of the organization and demonstrate respect for their colleagues, our clients, and the broader community. Employees create a culture that encourages "asking why" through professional curiosity, understanding, critical thinking, and challenging the status quo., • Accountability: True accountability thrives in partnership. We build trust through open communication, transparency, and shared problem-solving—recognizing that success is collective, not individual. By sharing information, reporting progress, and inviting feedback at every level, we create a culture where everyone feels informed, empowered, and connected to the goals we're striving toward together. Lexicon Services provides exceptional benefits and a collaborative working environment. As a member of our team, you'll enjoy: • Industry-Leading Health Coverage: Access to top-tier health, dental, and vision insurance plans, ensuring you and your family stay healthy and protected., • Financial Security: Enjoy peace of mind with life insurance, as well as both short-term and long-term disability coverage., • An Investment in Your Future: Our competitive 401(k) plan with company match, helps you plan ahead, with opportunities to build and grow your retirement savings., • Flexible Spending Options: Take advantage of flexible spending accounts (FSA/HSA) to cover out-of-pocket medical, dental, and childcare expenses with pre-tax dollars., • And So Much More: From wellness programs to additional perks, we go above and beyond to create a workplace that values and supports you every step of the way.

Job Description Want to work in a fast-paced environment that has unlimited earning potential? Then Endurance is the place for you! Endurance is looking for bright, outgoing, and energetic individuals to join our growing team of Retention Representatives! As a Retention Representative, your duty is to retain business clients and further educate current customers on the value of retaining their Vehicle Service Contracts. We're growing fast and looking for Retention Managers, Retention Representatives, and Retention Specialists who know how to close, negotiate, and retain customers. If you've worked in car warranty, insurance, automotive, banking, vacation ownership, or call center retention, this is your chance to join a winning team working part-time hours and earning a full-time income! We are currently hiring for the following shift: Monday-Friday 12:00PM-5:00PM CST Key Responsibilities : • Consistently increase retention rates and achieve retention goals., • Superb listening skills with the ability to overcome customers' initial concerns and objections to keep them on board, driving customer retention by reinforcing the value and peace of mind provided by the coverage and continued benefits their Vehicle Service Contract provides., • Identify customer needs, negotiate solutions, and keep the deal on the books., • Strong background in a call-center environment, • CRM and technology aptitude to handle multiple platforms at a high volume and fast pace, • Influence customers to recognize the value of our contracts and identify new opportunities. Retain their business and educate the customer to understand the risks associated with canceling their contract., • Problem-solving is a must as you quickly identify the root cause of customer issues, pinpoint payment strategies to eliminate those causes and work with clients to implement feasible contract negotiations., • Help explain contracts and manage existing customer relationships that give them their own piece of mind and worry-free driving!, • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management., • Other duties as assigned or as business needs arise. Keys to Success: • High school diploma or GED certificate., • 3–5+ years of experience in retention, renewals, or customer account management., • Available for part-time employment Monday-Friday 12PM-5PM CST., • Background in automotive warranty, insurance, banking, or vacation ownership industries is a plus., • Proven closer who can handle tough objections and deliver results., • Call center or inside sales experience required., • Tech-savvy with the ability to multitask across CRM platforms., • Goal-driven, loyal, and motivated by performance-based income. Compensation: $18.00 + Commission The candidate(s) offered this position will be required to submit to a background investigation. Endurance is an E-Verify employer. PHYSICAL REQUIREMENTS: • Sitting or standing for extended periods; repetitive motions; use hands to handle equipment or controls; reach with hands and arms; typing on keyboard; viewing computer screen extended periods; speak clearly and hearing, • Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging., • In a remote work environment, being interactive and communicative with management and co-workers in a visible manner is an essential function of the job. Camera/video usage is required., • Must be able to lift 25 pounds. Our benefits include: • Benefits as an industry leader, Endurance provides competitive compensation with full and part time opportunities—but that's just the beginning., • Competitive salary with uncapped commission potential., • Paid training and upward mobility —we invest in your growth., • 401(k) with company match after 90-days of employment, • Medical, Dental and Vision Insurance, • Voluntary Life Insurance, • Internet Stipend, • Casual dress code, • A company culture that supports balancing your work and personal life, including company events, bonding experiences, and a work-from-home environment Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram and Twitter. Equal Employment Opportunity Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company. About Endurance Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community. Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites. Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

Job Description SR. CUSTOMER SERVICE SPECIALIST * MUST be able to work onsite in the St. Louis, MO area for the first 4-5 weeks of training. Remote thereafter. Local candidates only. Location: St. Louis, MO (onsite for training, then remote) Employment Type: Contract Schedule: Monday - Friday, 8:00 AM - 5:00 PM CST Overtime: Not expected ABOUT THE ROLE We are hiring Sr. Customer Service Specialists to support a major system implementation at a well-established financial services firm. This is a high-volume phone support role. You will be the first point of contact for branch associates who are learning to navigate new technology, and you will help them get answers quickly, accurately, and with a level head. This role starts fully onsite in the St. Louis area for training, estimated at 4-5 weeks. After training is complete, the role transitions to remote. Any additional schedule flexibility is determined by leadership after the training period ends. Please note: this is a contract position. There is always a possibility of extension or conversion, but neither is expected or guaranteed, and this is not a temp-to-hire role. A DAY IN THE LIFE • Handle 50-60 inbound calls per day as a phone service representative, • Answer incoming questions and requests related to a new system implementation, • Provide branch associates with clear information, friendly support, and reliable solutions • Educate callers on new systems and technology being rolled out across the firm, • Meet established call quality and efficiency expectations, • Partner with teammates to provide coverage and support as needed, • Participate in monthly department meetings and periodic training sessions, • Work in a fast-paced, high-volume contact center environment WHAT YOU BRING Required • At least 3 years of call center experience (5+ years of total professional experience preferred) • Proven experience in a high-volume contact center - this is a must, • Comfortable learning and working across multiple technology systems, • Ability to handle difficult conversations with patience and professionalism, • Ability to explain complex information clearly to a non-technical audience, • Strong learning agility - you pick up new systems and processes quickly, • Strong verbal and written communication skills, • Highly organized, detail-oriented, dependable, and punctual, • Sound judgment, decision making, and conflict resolution skills, • Ability to multitask and stay calm under pressure, • Comfortable spending the majority of your day on the phone, • Solid computer skills, including Microsoft Office and web-based applications, • Proficient typing skills, • Minimum of a high school diploma Preferred • Background in financial services, banking, or credit unions, • Exposure to a contact management or CRM system (Salesforce is beneficial but not required) • College degree is beneficial but not required WHY THIS ROLE • Get in on the ground floor of a firmwide technology rollout and become a go-to resource for the people using it • Onsite training gives you real ramp-up support before moving to remote work, • Consistent daytime schedule with no expected overtime, • Fast-paced, team-oriented environment where your work directly supports the branch network