327 Best remote school Jobs in New York, NY (April 2025)

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

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Arrochar, Staten Island

Kinder Island on Staten Island is looking for Infant Toddler Teachers! Index: *Full Job Description *Lead Preschool Teacher - Kinder Island *Kinder Island Job Opportunities How to Apply: Submit a resume and cover letter. Due to the large volume of candidates, only qualified candidates will be contacted. For more information about Kinder Island Overview: Lead Teacher Kinder Island, an early childhood setting, seeks a lead teacher to join our team. This position is ideal for a self-starter who wants to be part of a new growing school. The lead teacher will share our commitment to developing the whole child through thoughtfully prepared multisensory and multi-modal experiences. The ideal candidate is dedicated, enthusiastic about education and passionate about working with children. The lead teacher manages a year-round classroom and reports to our Preschool Director. Responsibilities: Planning, Preparation, and Instruction Develop curriculum and lesson plans supporting the mission of the school Create a learning environment supporting the growth of each child in these areas: social-emotional, sensory, motor, cognitive, language and self-care Provide a wide variety of learning opportunities, including individual, small and large group activities, both indoors and outside Work with students of various abilities, including students with learning differences Communicate clear expectations to students and facilitate smooth transitions between activities Use various assessment tools and strategies, such as observations, work samples and portfolios to tailor instruction for individual students Community Environment Establish a positive classroom environment in which all members respect and show kindness toward each other Model conflict resolution and problem solving strategies Establish a positive relationship with families and maintain regular communication Collaborate with teachers and staff Classroom Environment Develop and maintain an organized and purpose-driven classroom environment Establish systems and routines to care for the classroom and equipment Create and maintain monthly bulletin boards showcasing student work, experiences and school events Professional Development Regularly reflect and make modifications to classroom practice Attends staff meetings and professional development workshops Other Supervise daily work of assistant teachers Other related duties, as assigned, consistent with above The ideal candidate will have: An uncompromising belief that all students can learn A relentless work ethic and a high degree of patience to push through difficult challenges A willingness to be reflective and receive feedback in order to grow as an educator Excellent communication skills Preferred: Associates or CDA Certified in early childhood education OR planning to pursue degree New York State Teacher Certification Early Childhood (Birth–Grade 2) Start Date & Hours: 12 month position; Monday - Friday, 8 am to 5pm or 9am to 6pm; additional hours as needed for school events Ideal start date: Immediate Benefits: Paid time off, 100% tuition remission for 1 child Job Type: Full-time Pay: Starting price is negotiable depending on degree, certification, and years within field. Benefits: Employee discount Paid time off Schedule: 8am-5pm OR 9am - 6pm Monday to Friday COVID-19 considerations: Personal protective equipment provided Temperature screening Social distancing guidelines in place Sanitizing, disinfecting, and cleaning procedures in place Application Question(s): Can you work 8 am-5pm or 9am - 6pm? What is your email address? Experience: early childhood teaching: 1 year (Preferred) Associates degree in Early Childhood Education (Required) Certification in Child Development Associate (Preferred) NYS teacher certification [Birth - 2nd grade] special education (Preferred) One location Work Remotely: No

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WeThrive

Part-Time Sales Development Representative for Edtech Company

Location: REMOTE About Us We are a growing EdTech company that provides out-of-the-box youth entrepreneurship training curriculum and seed funding to schools, community-based organizations, and city agencies nationwide. Our mission is to empower educators and organizations with tools that enhance student learning and engagement and catalyze economic leadership. Job Overview We are looking for a part-time Sales Development Representative (SDR) to join our team and help us expand our customers. The SDR will be responsible for managing communication with prospective customers, setting up sales calls via phone and Zoom, and nurturing relationships with key stakeholders in the education and nonprofit sectors. This is an excellent opportunity for a results-driven, self-motivated individual who is passionate about education and technology and wants to work in a dynamic, mission-driven environment. Key Responsibilities Lead Generation: Conduct outbound outreach via email, phone, and LinkedIn to engage decision-makers. Qualifying Leads: Assess prospects’ needs, budget, and interest level, and schedule discovery calls. CRM Management: Accurately log all interactions and track prospect engagement in our CRM system. Follow-Up: Nurture relationships with leads through consistent communication and valuable content. Collaboration: Work with our team to refine outreach strategies and ensure a smooth handoff of customers to our Customer Success Manager. Who You Are Sales-Driven: You have a passion for connecting with people and are motivated by meeting goals. Strong Communicator: You’re comfortable engaging with stakeholders via email, phone, and video calls. Organized & Detail-Oriented: You can manage multiple leads at different stages of the sales funnel. Tech-Savvy: Comfortable using CRMs (Copper, Pipedrive, Hubspot or Salesforce), LinkedIn Sales Navigator, and email automation tools. Self-Starter: Able to work independently and manage your time effectively in a remote environment. Qualifications 2+ years of experience in sales, business development, or customer outreach (preferably in EdTech, SaaS, or education services). Familiarity with K-12 schools, community-based organizations, or government agencies is a plus. Strong written and verbal communication skills. Experience with CRM tools and sales engagement platforms.

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